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IT Service Management Program Manager-logo
Seacoast National Bankboca raton, FL
Location: This position can be located at any Seacoast Bank location within the state of Florida. The ITSM Program Manager will lead the enterprise IT Incident, Problem, Change and Release Management Practices. This Manager is responsible for the ITIL aligned ITSM processes and procedures and will champion enterprise adoption of Service Management processes and will improve practices around key areas such as Incident, Configuration, Problem, Change and Release Management. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manages the ITIL Framework Service Management program and best practice process development function for Incident Management, Change Management, Problem Management, Asset Management, Configuration Management, and Release Management. Creates short-term and long-term strategic road maps for service management and ensure goals and initiatives are aligned with enterprise objectives. Analyzes incident, problem, and change processes and related data to programmatically identify the causes of recurring incidents, alerts or problems to ensure action plans to issues. Escalates issues for resolution to avoid reoccurrence or closes problem. Examines work queues for problems in jeopardy of missing service agreements and objectives. Manages major incident / high severity incident calls and ensures documentation captured for future root cause analysis, discussion, documentation and potential corrective actions. Manages the root cause analysis (RCA) review process with impacted parties, ensuring that quality and in-depth root cause reviews and improvement actions are developed as soon as reasonably possible for high impact outages or for recurring issues. Manages Change Management best practices for the organization, including managing Change Advisory Board (CAB) meetings. Develops ITIL process training material, process documentation, procedures and work instructions. Measures and determine ways to improve customer satisfaction and engagement using ServiceNow workflow, process enhancements and metrics. Collaborates with IT teams and other departments to review existing processes, capture operational challenges, and develop business requirements for consistency and ongoing improvement. Educates and advocates internal partners to use and leverage Service Management processes. EDUCATION and/or EXPERIENCE: 8+ years of relevant ITIL service management experience 10+ years of experience within a technology environment is required A bachelor's degree or equivalent experience. ITIL v3 or v4 certification, minimum foundation level; advanced certification preferred. Knowledge in ISO2000:2018 Service Management System requirements Advanced experience utilizing ServiceNow Service Management tool, dashboards and reporting. Knowledge in Lean Six Sigma Methodology #LI-PF1

Posted 30+ days ago

Ediscovery Program Manager (Top Secret Clearance Required)-logo
CONTACT GOVERNMENT SERVICESAustin, TX
eDiscovery Program Manager Employment Type: Full-Time, Executive-Level Department: Legal CGS is seeking a dedicated eDiscovery Program Manager to join a fast-paced and hard-working team to assist with any legal accounts. As an eDiscovery Program Manager, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: The Contractor shall provide the following services to include but not limited to: The Contractor shall provide Discovery Program contractor staff management support to include, but not limited to the following activities: Contractor shall oversee all administrative logistical support for the contract to include, notifying the Government of schedule changes, work assignments and coverage, documenting daily tasks, and work location changes; Contractor shall insure that daily time entry is recorded by all contract staff; Contractor shall coordinate all administrative activities associated with the arrival of new contract staff with the appropriate FBI security, IT, and other administrative units; Contractor shall mentor and assist new team members to perform daily tasks; Contractor shall promptly and thoroughly address any performance or personnel issues that arise within the contracted staff; Contractor shall manage client expectations and deliverables and clearly and timely communicate with clients; Contractor shall initiate process improvement initiatives; Quotes shall facilitate communication, planning, recommendations, and resource management across internal and external stakeholders; Contractor shall provide technical and eDiscovery subject matter expertise to support the full life cycle management of the resources assigned to the program and contract; Contractor shall participate in teleconferences or meetings to review, educate, and support program objectives; Contractor shall assist in managing the Legal Clerical mailbox and tasks; Contractor shall develop and track clerical and IT project schedules, milestones, and deliverables; Contractor shall assist with providing information sought by client that are relevant to support Change Requests and Contract Modifications; Contractor shall oversee and monitor all scheduled system maintenances in accordance with established policies and procedures; Contractor shall review system and application logs and related reports to verify completion of scheduled jobs such as backups; Contractor shall review and report technical assessments to include required tasks, estimated time frames, and effort for any scope project; Contractor shall oversee and monitor Veritas eDiscovery version 10 or industry recognized review platform processes; Contractor shall oversee and monitor the system administration of Microsoft Exchange - 2019 and 2022; Contractor shall oversee and monitor the administration and support of Microsoft Windows server 2016/2019/2022 in a large physical and virtual infrastructure; Contractor shall oversee and monitor the performance of DNS, WINS, DHCP, and LDAP compliant directories; Contractor shall oversee and monitor Discovery's IT infrastructure, cloud technologies (Microsoft Azure/Amazon AWS) and network architecture; Contractor shall comply with contract terms and conditions; work collaboratively with the COR to define and execute all reports and other deliverables; Contractor shall ensure operational coverage for all critical areas to meet 24 hours, 7 days a week, 365-day requirements and priorities as identified by OGC Leadership; Contractor shall formulate and enforce work standards; assign contractor schedules; Contractor shall present and communicate instructions, and in writing reports or documents that convey the findings/results of analysis to non-technical audiences; Contractor shall work collaboratively with the COR and OGC Government Leads to define and execute all reports and other deliverables; Contractor shall provide the Task Lead(s) and COR with cost and staffing estimates relative to the completion of existing tasks, as well as the possible addition of future Contractor shall plan, organize, direct and support all activities identified in the contract; Contractor shall ensure conformance with RFQ schedules and costs; Contractor shall monitor employee performance and productivity; Contractor shall develop and implement training programs and remedial actions as necessary; Contractor shall review work discrepancies; Contractor shall prepare, review and submit required reports and communicating policies, purpose and goals of the organization to subordinates; Contractor shall be responsible for the overall RFQ performance and quality assurance; Contractor shall provide timekeeping and invoicing for labor hours, travel and ODCs, if any; Contractor shall ensure that program/project schedule, performance and deliverables are met; Contractor shall maintain a qualified and certified, as appropriate, Contractor work force to meet the Government's needs under this RFQ; Contractor shall provide direct supervision, program control, scheduling and management of the Contractor personnel consistent with priorities and assignments by the OGC program; Contractor shall develop and implement training programs and remedial actions as necessary; Contractor shall assist in all project management task performance; Contractor shall prepare, review and submit required reports and communicating policies, purpose and goals of the organization to subordinates; Contractor shall resolve problems, issues or conflicts, as required; Contractor shall prioritize tasks and assignments to Contractor work force based on Government's direction and best practices; Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Phone: +1 (888) 680-5916Email: info@cgsfederal.com #CJ $156,986.20 - $213,052.70 a year

Posted 6 days ago

N
nVent Electric Inc.San Diego, CA
We're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. The Digital Program Manager is a core member of the Digital Program Management Office (PMO), coordinating the portfolio of one of Digital's three Pillars. In this role you will lead complex, international, Digital programs across the organization and collaborate with the PMO team to establish standard processes and promote Agile approach. The ideal candidate is a self-starter, critical thinker, has strong leadership, organizational and communication skills. WHAT YOU WILL EXPERIENCE IN THIS POSITION: Pillar PMO Leadership: Partner with Business and Digital Leaders to build prioritized, strategic backlogs of work for the entire Pillar including management of Pillar Roadmap, demand and capability forecasting Lead tracking and documentation of success metrics for initiatives including usage of Portfolio Management Tool Jira Lead financial planning for the entire pillar during the annual operating planning process Partner with the PMO and Digital Leaders to prepare for Monthly Business/Operating Reviews and quarterly Portfolio Councils Coach Product Owners and Scrum Leaders Program and Project Management: Define critical paths to execution, including building short-term project plans to high-level, multi-year product roadmaps (in collaboration with Product Owners) Effectively communicate status, risks, issues, and decisions to Program leadership at all levels in the organization Ensure backlogs are defined, prioritized and aligned with strategic prioritization Define responsibilities and assign tasks for relevant initiatives Assume Release Train Engineer responsibilities to prepare for and conduct PI Planning events Coordinate third parties, participate in review of statements of work (SOW) and ensure third party delivery in accordance with defined SOWs Support cost-benefit analysis, planning, organization and organizational change of new strategic initiatives Ensure successful on-time delivery, aligned with customer expectations using agile methodologies Drive annual planning activities and synthesize across pillars, functions and segments Manage capital expense requests from idea through delivery Act as a Change Agent for Digital Operating Model Coach teams and Product Owners in defining and measuring critical metrics to evaluate effectiveness of investments YOU HAVE: Academic background in Science, Technology, Engineering or Math (or related field) required Ideally 10+ years in at least one or more of the following technical fields: web development, CRM tools, Cloud, Engineering tools, Configure, Price, Quote Tools, Data and Analytics Ideally 7+ years of experience in Digital and Scaled Agile Program Leadership Excellent oral, written, and presentation skills to communicate effectively with Digital teams, Program partners and executive leadership Ability to lead, organize and motivate teams in geographically dispersed locations Ability to understand and solve complicated Business problems while navigating in an uncertain environment WE HAVE: A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation. Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn more at www.nvent.com. Commitment to strengthen communities where our employees live and work We encourage and support the philanthropic activities of our employees worldwide Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money Core values that shape our culture and drive us to deliver the best for our employees and our customers. We're known for being: Innovative & adaptable Dedicated to absolute integrity Focused on the customer first Respectful and team oriented Optimistic and energizing Accountable for performance Benefits to support the lives of our employees Pay Transparency nVent's pay scale is based on the expected range of base pay for this job and the employee's work location. Employee pay within this range will be based on a combination of factors including knowledge, skills, abilities, experience, education, and performance. Where federal, state, or local minimum wage requirements exist, employee pay will comply. Compensation Range: $105,000.00 - $195,000.00 Depending on the position offered, employee may be eligible for other forms of compensation, such as annual incentives. Benefit Overview At nVent, we value our people and their health and well-being. We provide a broad benefits package with meaningful programs for eligible full-time employees that includes: Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance and life insurance. A 401(k) retirement plan and an employee stock purchase plan - both include a company match. Other supplemental benefits such as tuition reimbursement, caregiver, personal and parental leave, back-up care services, paid time off including volunteer time, a well-being program, and legal & identity theft protection. At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other's authenticity because we understand that uniqueness sparks growth. #LI-OR1 #LI-Hybrid

Posted 2 weeks ago

Operations Program Manager - Materials-logo
FormlabsSomerville, MA
Formlabs was started to make 3D printing much more accessible and easy to use for a range of professionals. Founded by 3 MIT graduates in 2011 in Boston, today, it is at over $200M revenue, 800 people worldwide, and still in growth mode. The company's products cover Stereolithography (SLA) and Selective Laser Sintering (SLS) technology with an end-to-end system of printer hardware, materials, and software. It has now shipped more than 130,000 professional 3D printers, more than any other company in the world. Formlabs serves customers in every industry that makes plastic parts, from consumer electronics to aerospace to dentistry. We are seeking a highly skilled and experienced Operations Program Manager to serve as a technical and business leader within our Materials Operations organization. This role is pivotal in connecting R&D & Operations roadmaps, optimizing supply chain and planning decisions, and leading strategic initiatives within both supplier and internal operations. This position is an exciting opportunity to make a significant impact within the dynamic and growing field of 3D printing materials manufacturing. The Job: Develop and maintain a comprehensive Materials Operations roadmap Translate strategic business objectives into tactical operational plans, ensuring alignment across all functional teams. Collaborate with R&D and engineering teams to define operational requirements for new material formulations and manufacturing processes. Develop and execute project plans for the implementation of new manufacturing equipment, technologies, and workflows. Work with Accounting, Operations, and Supply Chain teams to maintain holistic oversight of costs, including defined cost management initiatives Act as overall owner for organization goal, KPI, and OKR definition and reporting You: Degree in engineering, operations, or a related discipline. Minimum of 5 years of progressive experience in technical roles and environments, managing large, complex, cross-functional projects Excellent project management skills, including budgeting, scheduling, and stakeholder management. Strong analytical, problem-solving, and decision-making abilities. Exceptional communication, interpersonal, and presentation skills. High attention to detail and level of organization Ability to work effectively in a fast-paced, dynamic, and ambiguous manufacturing & technology environment. Bonus Points: Experience in chemical engineering and materials science Direct experience with powder metallurgy, polymer resin production, or other advanced materials manufacturing is highly desirable. Proven ability to align and implement business strategies effectively across multiple departments. Our Benefits & Perks: Robust equity program to build future wealth through RSUs Comprehensive healthcare coverage (Medical, Dental, Vision) Low cost fund options in our 401K and access to advisors Generous paid Parental Leave (up to 16 weeks) Tenure-based paid Sabbatical Leave (up to 6 weeks) Flexible Out of Office Plan - Take time when you need it Ample on-site parking & pre-tax commuter benefits Healthy on-site lunches, snacks, beverages, & treats Regular sponsored professional development opportunities Many opt-in culture events across our diverse community And of course… unlimited 3D prints We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.

Posted 1 week ago

Applied Behavioral Analysis (Aba) Program Supervisor-logo
CatalightWalnut Creek, CA
Who We Are: For nearly 10 decades, Easterseals Northern California has provided services to people with disabilities and their families, helping them live, learn, work and play to their full potential. Today, Easterseals Northern California is a powerhouse in the Autism Spectrum Disorder (ASD) space and is setting a new standard of care. Easterseals Northern California is also a founding member of one of the nation's largest behavioral health networks delivering more than one million hours of clinical services annually to people in need across Northern California. Our Adult Day Health programs, Early Intervention services, and ABA services are accredited by CARF International. This three-year accreditation is the highest level of accreditation that CARF awards. About the Role: The Program Supervisor position offers a rewarding opportunity to utilize your clinical skills and collaborate with a dedicated team. You will conduct assessments, design and implement ABA programs, and provide direct services to children with ASD and other diagnoses. Supervising RBTs, working closely with families, and participating in multidisciplinary teams are key components of this role. This hybrid position allows for a balance of remote work and in-person client interaction within Fairfield, CA; Petaluma, CA; Walnut Creek, CA; Dublin, CA; Oakland, CA; San Jose, CA; and Burlingame, CA. Job Description Responsibilities: Conduct comprehensive behavioral assessments such as VB-MAPP, SSIS, FAST, Skills Streaming and EFL to identify client strengths, needs, and target behaviors. Develop and implement individualized treatment plans (BIPs) based on assessment results and best practices in ABA. Provide direct ABA services to clients, implementing interventions and teaching new skills. Supervise and/or mentor Registered Behavior Technicians (RBTs) and other direct care staff, ensuring treatment fidelity and providing ongoing support and training. Collaborate effectively with families, caregivers, and other professionals involved in the client's care. Monitor client progress through data collection and analysis, making data-based decisions to adjust treatment plans as needed. Maintain accurate and up-to-date client records, including progress notes, session notes, and assessment reports. Participate in multidisciplinary team meetings, providing clinical expertise and contributing to collaborative decision-making. Stay current with the latest research and developments in ABA, attend conferences and engage in professional development activities. Qualifications: Bachelor's degree in applicable field and 2 years of applied behavior analysis Significant knowledge of ABA as a discipline, familiar with the field of ABA, and knowledgeable of other community resources and agencies that serve children. Experience implementing and/or designing ABA programs for individuals with ASD and other diagnoses. Ability to work independently and as part of a team. Strong organizational skills and attention to detail. Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.) and related computer software. Excellent written and oral communication skills, as well as strong interpersonal skills. Ability to bend, kneel, crouch, lift up to 40 lbs, and be comfortable spending time on your feet. Knowledge and understanding of HIPAA practices and adherence to policies. American Sign Language or bilingual preferred. Conditions of Employment: Must be able to manage the physical and emotional demands of the role, including frequent exposure to disability disorders, occasional emergency situations and trauma, and constant client contact requiring concentration and sound decision-making. Occasional driving (to and from office and client homes) is required. Must be able to travel to multiple work sites and client homes; reliable transportation is needed. Must have a valid California Driver's License with insurance and maintain a clean driving record. Must pass health screenings, obtain required vaccinations, and clear TB testing based on company policies. Must obtain and maintain criminal record clearance through the Department of Justice (DOJ). The People & Performance Department will analyze DOJ/FBI live scan reports in accordance with applicable Federal, State, and Local laws, as well as fitness for the position. Must obtain and maintain clearance through the Office of Inspector General. Must obtain and maintain CPR, Safety Care, and National Provider Identifier (NPI) certifications. Time Type: Full time Compensation: $70,000 - $78,000 Annually The statements contained in this job description reflect general details as necessary to describe the principal functions of this job. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas as deemed fit for the organization. Easterseals Northern California is an equal opportunity employer.

Posted 30+ days ago

Technology Project & Program Manager - Product Owner-logo
Wolters KluwerColumbus, OH
Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right. Who We Are: Wolters Kluwer: The world is a big place, find your place here. What We Offer: The Technology Project & Program Manager- Product Owner role offers growth potential opportunities, professional development, an engaging small team environment, a hybrid work opportunity (2-days a week), weekends off, and amazing benefits. Hybrid Office Locations: Contact Wolters Kluwer | Wolters Kluwer If you are a problem-solver who is passionate about ensuring customers are delighted by how products look/feel/work and are looking for a new challenge (as well as an opportunity to make a real difference in how nurse students use our products to become ready for practice), we want to hear from you! What You'll be Doing: As the Technology Project & Program Manager, you will help us in our mission to ensure that nurses, nurse educators, and hospital administrators who use our Nursing digital products continue to benefit from the excellent content and workflow functionality offered in our point-of-care and point-of-learning solutions. This Product Owner will have responsibility for executing the roadmap priorities for key digital offerings in Nursing- Nursing Center and CE Connection. The Product Owner will develop a first-hand, in-depth knowledge of what users of this solution's value and what helps customers in their workflows, to ensure nurses have what they need to ensure the best education and professional development, which ultimately drives the best patient care. The Product Owner manages product development for assigned products/platforms and the relationship between those products and WK Technology. While the Product Owner is not expected to make technology decisions or understand the detail of the coding, they must have sufficient understanding of technology issues as well as an in-depth understanding of the value each release brings to customers and how the release will work. The Product Owner reports to the Director of Product Development, Nursing, and will be part of a team of Product Owners working on products across Nursing. Please note, this is a Jr. level role. Key Tasks: Coordinating with Product Management on activities (e.g., Lean experiments, competitive/market intelligence, customer insights/analysis) designed to ensure deep understanding of customer needs Translating high-level user stories from Product Management into specific technical development items/requests, with clear metrics for success articulated in each requirement Bringing strong organizational skills, as well as ruthless prioritization, to how product backlogs are crafted/maintained/grow Owning the product development lifecycle/schedule, working with Agile/Scrum teams to plan for, and execute on, sprints and releases that deliver on the Product Manager's roadmap priorities Working with the Agile/Scrum teams to maintain the health/performance of assigned products/platforms, such as compliance with required norms and standards for security, privacy, accessibility, and discoverability, as well as integration with other systems (e.g., electronic health record systems, learning management systems) Ensuring that where an assigned product needs to interface with other products or platforms, they partner and closely collaborate with other Product Owners and Technology colleagues to identify opportunities for efficiencies/consistency in development approaches Being the "glue" in the product team who acts as a product's "subject matter expert" for questions and requests for updates (about existing and upcoming features/functionality) from Product Management, Technology, Content, Product Marketing, Sales, Sales Enablement, and Customer Success/Support You're a Great Fit if You Have These Requirements/Can: College degree (BA/BS) or equivalent experience 1 years' experience in digital product development (particularly with Agile/Scrum teams) or equivalent experience in working on products/solutions for the nursing practice market Strong knowledge of every stage of the product development process from concept to post-launch Experience developing and leading the execution of product development is Demonstrated experience understanding user needs and market trends that are successfully translated into practical plans Proven ability to craft workflow and user experience requirements that meet strategic business goals Experience with understanding Technology opportunities, constraints, and choices, and ability to articulate associated risks (and possible mitigation plans) Ability to prioritize and act as a structured thinker who is able to see "the wood from the trees" Strong oral and written communication skills Strong project management skills, including ability to develop schedules and oversee work-in-progress for budgeting compliance General knowledge of the healthcare/nursing market Familiarity with customer contextual inquiry and analysis Familiarity with data analytics and dashboard creation Certification as either a Scrum Master or Product Owner (e.g., from Scrum Alliance) Exposure to simulation/virtual reality products Experience in contributing to customer-facing communication plans, creating product demos for stakeholders, triaging/troubleshooting customer escalations (in collaboration with Support personnel) Familiarity with backlog software (e.g., Jira, VSO, Trello, Wrike) and team communication applications (Slack, MS Teams, etc.) Ability to travel Up to 15% travel required (if not located in Philadelphia or Baltimore office) The above listed qualifications, experience, & education are all requirements- Candidates that do not meet the listed requirements will not be contacted We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available at https://www.mywolterskluwerbenefits.com/index.html Diversity Matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $91,600 - $126,800 Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Posted 1 week ago

Technology Project & Program Manager - Product Owner-logo
Wolters KluwerAlbany, NY
Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right. Who We Are: Wolters Kluwer: The world is a big place, find your place here. What We Offer: The Technology Project & Program Manager- Product Owner role offers growth potential opportunities, professional development, an engaging small team environment, a hybrid work opportunity (2-days a week), weekends off, and amazing benefits. Hybrid Office Locations: Contact Wolters Kluwer | Wolters Kluwer If you are a problem-solver who is passionate about ensuring customers are delighted by how products look/feel/work and are looking for a new challenge (as well as an opportunity to make a real difference in how nurse students use our products to become ready for practice), we want to hear from you! What You'll be Doing: As the Technology Project & Program Manager, you will help us in our mission to ensure that nurses, nurse educators, and hospital administrators who use our Nursing digital products continue to benefit from the excellent content and workflow functionality offered in our point-of-care and point-of-learning solutions. This Product Owner will have responsibility for executing the roadmap priorities for key digital offerings in Nursing- Nursing Center and CE Connection. The Product Owner will develop a first-hand, in-depth knowledge of what users of this solution's value and what helps customers in their workflows, to ensure nurses have what they need to ensure the best education and professional development, which ultimately drives the best patient care. The Product Owner manages product development for assigned products/platforms and the relationship between those products and WK Technology. While the Product Owner is not expected to make technology decisions or understand the detail of the coding, they must have sufficient understanding of technology issues as well as an in-depth understanding of the value each release brings to customers and how the release will work. The Product Owner reports to the Director of Product Development, Nursing, and will be part of a team of Product Owners working on products across Nursing. Please note, this is a Jr. level role. Key Tasks: Coordinating with Product Management on activities (e.g., Lean experiments, competitive/market intelligence, customer insights/analysis) designed to ensure deep understanding of customer needs Translating high-level user stories from Product Management into specific technical development items/requests, with clear metrics for success articulated in each requirement Bringing strong organizational skills, as well as ruthless prioritization, to how product backlogs are crafted/maintained/grow Owning the product development lifecycle/schedule, working with Agile/Scrum teams to plan for, and execute on, sprints and releases that deliver on the Product Manager's roadmap priorities Working with the Agile/Scrum teams to maintain the health/performance of assigned products/platforms, such as compliance with required norms and standards for security, privacy, accessibility, and discoverability, as well as integration with other systems (e.g., electronic health record systems, learning management systems) Ensuring that where an assigned product needs to interface with other products or platforms, they partner and closely collaborate with other Product Owners and Technology colleagues to identify opportunities for efficiencies/consistency in development approaches Being the "glue" in the product team who acts as a product's "subject matter expert" for questions and requests for updates (about existing and upcoming features/functionality) from Product Management, Technology, Content, Product Marketing, Sales, Sales Enablement, and Customer Success/Support You're a Great Fit if You Have These Requirements/Can: College degree (BA/BS) or equivalent experience 1 years' experience in digital product development (particularly with Agile/Scrum teams) or equivalent experience in working on products/solutions for the nursing practice market Strong knowledge of every stage of the product development process from concept to post-launch Experience developing and leading the execution of product development is Demonstrated experience understanding user needs and market trends that are successfully translated into practical plans Proven ability to craft workflow and user experience requirements that meet strategic business goals Experience with understanding Technology opportunities, constraints, and choices, and ability to articulate associated risks (and possible mitigation plans) Ability to prioritize and act as a structured thinker who is able to see "the wood from the trees" Strong oral and written communication skills Strong project management skills, including ability to develop schedules and oversee work-in-progress for budgeting compliance General knowledge of the healthcare/nursing market Familiarity with customer contextual inquiry and analysis Familiarity with data analytics and dashboard creation Certification as either a Scrum Master or Product Owner (e.g., from Scrum Alliance) Exposure to simulation/virtual reality products Experience in contributing to customer-facing communication plans, creating product demos for stakeholders, triaging/troubleshooting customer escalations (in collaboration with Support personnel) Familiarity with backlog software (e.g., Jira, VSO, Trello, Wrike) and team communication applications (Slack, MS Teams, etc.) Ability to travel Up to 15% travel required (if not located in Philadelphia or Baltimore office) The above listed qualifications, experience, & education are all requirements- Candidates that do not meet the listed requirements will not be contacted We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available at https://www.mywolterskluwerbenefits.com/index.html Diversity Matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $91,600 - $126,800 Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Posted 1 week ago

Global Partner Experience Program Manager-logo
Equinix, Inc.Dallas Infomart Office DAI, TX
Who are we? Equinix is the world's digital infrastructure company, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. Job Summary Responsible for global management of the Equinix Marketing Development Fund (MDF) Program. The MDF Program Manager plays a critical role in the global execution and management of the Equinix MDF Program. This role is critical in aligning partner marketing efforts with channel sales objectives by leveraging the global MDF program. This role requires a strategic mindset, a data-oriented approach, and a strong ability to collaborate with cross-functional teams to deliver measurable results. Responsibilities Management of the Marketing Development Fund (MDF) Program including creation and ongoing management of MDF Program Guide, internal and external training, communications to internal and external stakeholders, comprehensive program reporting and global MDF budget management Management of MDF Program tool and related services including development of reporting, tool enhancements, supervising audit and governance processes and partner payments executed via MDF Program tool Develop MDF strategies including "in-a-box" marketing plans and manage budgets to increase adoption and utilization of MDF program while maximizing overall return of investment Drive global consistency through collaboration and alignment with Regional Partner Marketing and Global Partner Experience peers to develop and execute consistent MDF Program processes, positioning and messaging to support; including localization when required Enhance partner experience and maximize ROI through consistent monitoring and measurement of MDF Program and tool utilization; identify gaps and create programs/campaigns, tactics to fill those gaps, and provide regular reporting to key stakeholders Lead internal global communication efforts to drive alignment with and awareness of MDF Program and global partner performance with kay stakeholders Serve as Global Partner Experience prime for reseller partners to maintain overall reseller community acumen; Engage with Channel Sales leaders and Regional Partner Marketing Managers to participate in quarterly business reviews supporting alignment Core Competencies Communication: Clear and concise written communication tailored for internal and partner-facing outputs Organization: Highly structured and dependable; skilled at tracking deadlines and coordinating across multiple workstreams in a fast-paced environment Data-oriented approach: analytical mindset with the ability to interpret data and derive insights Collaboration: Works well with multiple stakeholders and adapts to changing priorities Adaptable: ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively Specific Skills Program Management: Proven experience managing all aspects of global MDF program including execution, reporting, governance and compliance Budget Management: Proficient in managing global MDF budgets with regional allocations Tools Proficiency: Familiarity with Salesforce, PowerPoint, Smartsheet, Excel and MDF platforms such as Ansira, Channel Mechanics or Zinfi Sales Enablement: Create tools and content that improve channel sales and partner understanding and impact Content Drafting: Capable of drafting clear, concise copy for marketing assets and sales enablement tools to support MDF Program execution Competitive & Market Research: Ability to gather and synthesize publicly available information and internal data Qualifications Bachelor's degree in Marketing, Communications, Business, or a related field 5-7 years of experience in partner marketing or partner program management ideally in B2B tech Demonstrated experience with global channel ecosystem; VAR, MSP, GSI, NSP and Distribution Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

Posted 2 weeks ago

R
Red Hat Inc.Raleigh, NC
The Red Hat Portfolio Lifecycle Management is looking for a Senior Technical Program Manager to join us in Raleigh, US. We work with geographically distributed representatives across Engineering, Business Unit (BU), Sales, Security, Support, Legal, Finance, and other extended teams. As a Senior Technical Program Manager, we are the subject matter experts in program management standards, able to apply our skills and experience to foster collaboration across different functions. We help to motivate and drive accountability of the team's commitments and deliverables while keeping an eye on continuous improvement. What you will do: Coordinate reporting across multiple teams, dealing with all aspects of the program and the release process of our offerings. Understand and proactively inform teams of schedules for active and upcoming releases or key milestones of our offerings. Identify program challenges and drive risk management activities and mitigation plans. Proactively direct potential issues and obstacles to appropriate functional teams. Highlight and track dependencies that cross teams or functions. Lead strategic planning activities with the cross-functional stakeholders to design an achievable program with inclusive and transparent guidance. Develop and nurture key relationships and the engagement with stakeholders from multiple functional groups. Foster collaboration, trust, and accountability for departmental and cross-functional teams. Identify and enable continuous improvements. Be both flexible and adaptable to changing demands on the program based on the needs of the business. Evaluate initiative performance and health metrics and facilitate adjustments. Support and maintain multi product reporting rollups for executive review. What you will bring: 8+ years of overall experience in software development and delivery, with 5+ years specifically in technical program or project management roles. Excellent verbal and written communication skills with the ability to articulate complex technical and program information concisely to diverse audiences (executive leaders, engineering, product teams). Ability to influence and motivate teams without direct authority, fostering a collaborative and productive environment. Expertise with various program management methodologies (Agile, Scrum, Waterfall, etc.) with the ability to adapt them based on program needs to help drive efficiency and optimize execution. Capacity to identify, analyze, and resolve risks and roadblocks that arise during program execution. Ability to define meaningful metrics, track progress, and use data to inform program direction. Engage, build connections, and manage expectations of various stakeholders, ensuring their needs are considered and communicated. Proficiency with work management tools such as Atlassian Jira, Smartsheets, and Google Gemini. PMI Project Management Professional (PMP), Certified Scrum Master (CSM) or other industry recognized certifications are a plus. The salary range for this position is $116,270.00 - $191,840.00. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

Posted 30+ days ago

F
Freese and Nichols, Inc.Fort Worth, TX
Freese and Nichols is currently searching for a Construction Manager to administer the construction contract by managing, observing and reporting on ongoing construction for Dallas/Fort Worth International Airport (DFW). In this role, you will serve as an extension of the client's staff with the objective of delivering a quality project, on time and within budget, while reducing the conflicts inherent in complex delivery systems. Major Accountabilities: Supervise the observation and inspection of ongoing construction work including material sampling and testing as well as measuring qualities and communicate with contactor about non-conforming work Review contractor's work for compliance with contract documents and clarify contract documents for the contractor Oversee the development and management of; Change/Field orders, updates to construction schedule, submittals, request for Information (RFI), claims, pay requests, construction meetings, and construction closeout process. Prepare for and facilitate construction meetings including minutes Correspond with client, contractors, and other employees Read plan and specifications to be able to ensure construction is in accordance with plans and specifications Collaborate with design teams to facilitate responses to RFIs and submittals and/or construction issues Communicate with owner to understand owner's needs and clarify owner's objectives and relay information to Freese and Nichols and contractor Conduct pre-bid and pre-construction conferences Support the design phase process as assigned Directly manage staff and the execution of their daily work including hiring/firing, performance reviews, and development Support risk management efforts for projects Other duties as assigned Qualifications Education: Bachelors degree in related field or equivalent experience Experience: 15+ years relevant experience in the construction field serving as a construction manager or superintendent Fully proficient and able to mentor others using project management information system (Example e-Builder, Buzzsaw, FNI Manager, Site Manager, etc.) Good written and verbal communication skills Understanding of Alternate Project Delivery Methods Working knowledge of MS Office (Word, Excel, etc.) Preferred Certification/License: P.E. CCM CCCA About Freese and Nichols At the heart of our culture is our LEADS values (Learn continuously, Engage as family, Act with integrity, Deliver quality, and Serve always). Each year, our employee engagement survey confirms that our leaders and our employees live our values. We strive to be the firm of choice for clients and employees through innovative approaches, practical results, and outstanding service. For more than 130 years, we have been planning and designing the infrastructure our communities need: developing water supplies, designing roadways and bridges, preparing for natural disasters, and much more. Besides our comprehensive benefits package (see more at https://www.freese.com/services/benefits-that-work/ ), we offer paid overtime for salaried employees, an annual bonus, and access to company cabins in Red River, New Mexico. We are proud of our flexible work environment which includes a hybrid schedule with up to 40% of remote work, and an alternative work schedule program which provides a day off every other Friday. Join our team of 1,300+ employees as we grow from Virginia to Colorado. Learn more about working here at https://www.freese.com/careers/ . Freese and Nichols is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based upon race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. #LI-Hybrid

Posted 30+ days ago

ISC Strategy Governance Program Manager-logo
Rockwell Automation, Inc.Mayfield Heights, OH
Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us! Job Description You will lead the creation and execution of end-to-end supply chain strategies aligned with corporate goals. You will work to maintain the transformation roadmap to align with ISC strategy and desired outcomes. As an individual contributor, you will collaborate with cross-functional teams to drive Plan, Source, Make, Deliver, Automation excellence. You will report to the Director of Supply Chain Optimization and Enablement. You will work hybrid from Milwaukee WI, or Mayfield Heights, OH. Your Responsibilities: Governance Develop and manage governance program management framework, tools, processes, ISC leadership updates. Monitor adherence to risk and opportunities, project development, execution streams and project goals. Liaise with ISC partners within the organization and across the Rockwell enterprise. Program Management Lead the Supply Chain Strategy initiatives, overseeing strategic initiatives. Identify and prioritize optimization opportunities to improve cost, performance, and service levels. Implement scalable tools, automation, and digital solutions to enhance supply chain capabilities. Stakeholder Engagement Partner with IT, finance, operations, and other stakeholders to ensure successful program delivery. Provide regular updates to executive leadership and steering committees on program status and outcomes. Foster a culture of continuous improvement and innovation within the supply chain organization. The Essentials- You Will Have: Bachelor's Degree Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening. The ability to travel 15% of the time. The Preferred- You Might Also Have: 8+ years of experience in supply chain strategy, governance, or program management. Certifications such as PMP, CSCP, or CPIM Strong analytical, leadership, and communication skills. Proficiency in project management tools and ERP systems (e.g., SAP, Oracle). #LI-AA1 #LI-hybrid What We Offer: Health Insurance including Medical, Dental and Vision 401k Paid Time off Parental and Caregiver Leave Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life. To learn more about our benefits package, please visit at www.raquickfind.com. At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. This position is part of a job family. Experience will be the determining factor for position level and compensation. We are an Equal Opportunity Employer including disability and veterans. If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247. Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

Posted 2 weeks ago

Principal Program Manager 2-logo
Applied Research Associates, Inc.Tyndall Air Force Base, FL
The Engineering Science Division (ESD) of Applied Research Associates, Inc. (ARA) is seeking a Principal Program Manager 2 to manage the conduction of RDT&E projects focused on providing solutions to identify airbase technology capability gaps in the areas of explosive ordnance disposal and unmanned systems technologies. This position is located at Tyndall Air Force Base, FL and is contingent upon award of contract. Secret Security Clearance required. As a Principal Program Manager 2, you will be responsible for a team performing laboratory & field research, material, technology, and process development, sample analysis, material characterization, prototyping, designing & fabrication of test articles, test & evaluation, modeling & simulation, preparing test plans for physical & virtual experiments, risk analysis, operations & maintenance enhancements, field trials, design & construction of upgraded/new test venues, rapid war fighter initiatives and emerging technology assessments. Research areas include: Explosive Ordnance Disposal (EOD) Unmanned Systems Autonomous Systems Robotic Appliques Sensor/Payload Integration Multi-Vehicle Interactions Heavy Equipment Operations Logistics & Material Handling Firefighting Rapid Damage Assessment Operations in Hazardous Environments (including chemical, biological, radiological, nuclear & explosive or (CBRNE) Radio Frequency Communications Artificial Intelligence Software Force Protection Security & CE Operations Required Experience & Skills: Background in unmanned systems, autonomous systems, sensor/payload integration, & Air Force Civil Engineering Previous experience preparing and reviewing research proposals, research plans, and test plans Execute multiple RDT&E activities Writing technical papers Experience leading a professional team Required Qualifications: Graduate of an accredited university with a PhD degree or equivalent in the field of science or engineering relevant to explosive ordnance disposal or airbase technologies and unmanned systems technologies and at least 15 years of RDT&E experience since graduation. Secret DOD Security Clearance Why work at ARA: ARA is an employee-owned international research and engineering company recognized for providing technically superior solutions to complex and challenging problems in the physical sciences. The company, founded in Alburquerque, NM, in 1979, currently employs over 2,300 professionals and continues to grow. ARA offices throughout the US and Canada provide a broad range of technical expertise in civil technologies, computer software and simulation, defense technologies, systems analysis, environmental technologies, and testing and measurement. We also provide sophisticated technical products for pavement analysis, environmental site characterization and robotics. At ARA, employees are our greatest assets. We realize that employee ownership spawns greater creativity and initiative along with higher performance and customer satisfaction levels. ARA gives its employees the tools, training, and opportunities to take more active roles as owners. The culture is challenging; innovation and experimentation are the norm. Employees are eligible for contributions which not only add to the company's success, but also their own through the Employee Stock Ownership Plan (ESOP). The motto, "Engineering and Science for Fun and Profit" sums up the ARA experience. ARA's culture supports career growth and rewards innovation, self-motivation, and technical excellence. We recognize that our employees are our greatest asset, and we offer competitive salaries and outstanding benefits including stock ownership.

Posted 30+ days ago

Senior Program Manager - Corporate Responsibility-logo
Robert Half InternationalSan Ramon, CA
Who We Are Robert Half, one of FORTUNE's World's Most Admired Companies and a Fortune 100 Best Companies to Work For is hiring for a Senior Program Manager - Corporate Responsibility to join the Corporate Responsibility Department. What You'll Do GHG Accounting Program Design and Implementation: Develop and manage strategies and project plans in support of reducing the company's GHG emissions. GHG Inventory Management: Lead the maintenance and annual updating of the organization's GHG inventory, with support of external consultants, ensuring it accurately reflects emissions data across Scopes 1-3 in alignment with the GHG Protocol and Science-Based Targets Initiative guidance. Engage with Stakeholders and Extend Influence: Serve as a program thought leader to develop and maintain successful partnerships across all levels of our internal, globally distributed departments -- and with external business partners alike -- to drive awareness of our environmental commitments and collaborate on the effective strategy-development and execution to deliver on those commitments. Oversee Data Collection, Analysis, and Quality Assurance: Manage the collection, verification, and analysis of emissions and ESG data from different sources, ensuring accuracy and completeness. Implement quality control processes to validate data integrity and consistency, and address any discrepancies or issues identified during assurance, audits, or reviews. Manage Engagement on Select Environmental Issues: Support management of environmental topics including waste, water and biodiversity. May include benchmarking, cross-functional engagement, data collection and analysis and employee engagement opportunities. Utilize Data Modeling and Visualization: Utilize advanced data modeling techniques and dashboarding to accurately track and analyze GHG emissions, perform scenario analyses, monitor science-based targets, and visualize progress for strategic decision-making and communication. Support ESG Compliance and Reporting: Ensure that the organization's GHG inventory and other ESG disclosures comply with relevant frameworks and standards (e.g., GRI, SASB, TCFD) and regulations (e.g., ESRS/CSRD, SEC Climate Change) and may oversee the preparation and submission of reports as required to regulatory bodies, investors, raters and rankers (e.g., CDP, EcoVadis, ISS), customers, internal stakeholders, and certification organizations. Manage Program Risks Proactively: Proactively and independently lead regular risk assessments with program stakeholders, tracing consequences to, from, and among projects; and anticipating impacts to benefit delivery, schedule, and cost. Prepare Performance Summaries: Distill and leverage data to develop evidence-based written and visual summaries of ESG performance for both internal and external audiences, including executive dashboards, scorecards, slide decks, and reports. Drive Continuous Improvement: Identify, develop, and execute small- to large-scale initiatives to improve GHG inventory and ESG disclosure processes, methodologies, and tools, and stay updated on best practices and evolving standards in GHG accounting and ESG reporting. What You'll Need Bachelor's degree or equivalent work experience; masters or other advanced degree preferred. 5+ years ESG/sustainability program management experience with significant responsibility progression. 3+ years of related experience in GHG accounting, inventory management, and performance tracking and reporting. Skilled in data gathering, aggregation, analysis, and visualization, with strong proficiency in Excel and PowerBI. Strong quantitative, analytical, and problem-solving skills. Proficient with ESG/corporate responsibility fundamentals with specific knowledge in sustainability, climate change, and GHG emissions accounting and current trends. Ability to plan and manage complex projects that may involve multiple technology platforms, and cross-project dependencies. Strong written and verbal communication skills to distill complex sustainability concepts to both technical and non-technical audiences and present insights clearly. Demonstrated experience managing stakeholder expectations through clearly defined project objectives and focused execution against plans. Creative problem solver who is interested in understanding different points of view and new ways of approaching problems. Excellent interpersonal and teamwork skills with strong ability to influence others and present ideas persuasively. Proven ability to be a self-starter, proactively identifying opportunities for improvement and taking initiative to drive projects forward both independently and as part of a team. Ability to coordinate and collaborate with technical and data teams where needed. The typical annual salary range for this position is shown below and is negotiable depending upon experience and location. The position is eligible for a discretionary annual bonus. $94,000.00 - $142,000.00 We offer exceptional earning potential and a competitive benefits package, including group health insurance benefits (medical, vision, dental), FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees. Learn more at roberthalfbenefits.com/Resources. Robert Half Inc. is an Equal Opportunity Employer. M/F/Disability/Veteran As part of Robert Half's Corporate Services facility employment process, any offer of employment is contingent upon successful completion of a background check. Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance. In your email please include the following: The specific accommodation requested to complete the employment application. The location(s) (city, state) to which you would like to apply. For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Posted 30+ days ago

N
Nexant, Inc.Newark, NJ
In our quest for innovation, we are seeking a truly exceptional individual to step into the role of the Energy Efficiency (C&I) Program Manager. As a valued member of our vibrant New Jersey team, you will embark on an exhilarating journey. Leading a dedicated squad of outreach, engineering, and operations experts, you will take charge of implementing expansive energy efficiency programs. Building trust is the linchpin of success in this position, as you form strong relationships with clients, industry stakeholders, and program contacts from various corners of the organization and beyond. Your mastery will be pivotal in spearheading C&I-specific endeavors across program implementation, covering outreach, engineering services, and project management initiatives. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change. Duties and Responsibilities Manages and develops program design including the development of work plans to meet goals, aligning staff assignments, managing programs to goal and providing accurate forecasting both internally and to clients. Delivers successful large-budget energy efficiency programs to utility clients per contract terms and budgets. Identifies, defines, quantifies, tracks, and drives program deliverables to be submitted accurately and on time. Continuously assesses project progress to goal and develops innovative and creative solutions to new issues and/or market dynamics. Manages, leads, and mentors a dynamic team by setting and reviewing performance standards and objectives for direct reports and creates effective delivery teams. Analyzes market and contractor participation data, including geographic analysis and opportunity assessments. Develops, manages, and fosters partnerships with subcontractors, community groups, and other industry affiliates/stakeholders. Manages client expectations, satisfaction, communications, and resolves and/or escalates client issues. Interfaces with key internal departments such as IT, Marketing, Finance, and HR to develop efficiencies to meet program needs. Other duties as assigned.

Posted 30+ days ago

X
XPO Inc.Boston, MA
What you'll need to succeed as a Senior Program Manager, Marketing at XPO At a minimum, you'll need: Bachelor's degree in marketing, business administration, economics, or supply chain or equivalent work and/or military experience 2+ years of marketing and/or marketing operations experience Experience drafting, iterating and refining customer communications of all types (short and long-form) Excellent communication, leadership and problem-solving skills Expertise in Marketing/CRM tools such as (but not limited to) Pardot, SFDC, ZoomInfo, Showpad and media advertising platforms (e.g., Google Ads). Proficiency in Microsoft Office suite. Building brand collateral through use of Canva or equivalent content creation toolsets. Ability to work in a fast-paced and collaborative environment. Preferred qualifications: 4+ years of marketing and/or marketing operations experience A keen eye for creating and finalizing professional-looking branded collateral and assets Master's degree in marketing, business administration, supply chain, economics, or logistics Sales experience LTL or Transport and Logistics industry knowledge and experience About the Senior Program Manager, Marketing job Pay, benefits and more: Competitive compensation package Full health insurance benefits available on day one Life and disability insurance Earn up to 15 days of PTO over your first year 9 paid company holidays 401(k) option with company match Education assistance What you'll do on a typical day: Marketing Strategy Development Contribute to the development and execution of comprehensive marketing strategies focusing on customer awareness, retention and acquisition strategies. Leverage marketing channels including email, social media, conferences, events and web content to drive customer interest and demand for services through 'always on' campaign management. Be innovative and aware of market trends to understand best practices in the market. Optimizing Marketing Tools and Platforms and Own Marketing Measurement Drive targeted campaigns using automation (Pardot) and CRM tools, segmenting by audience profile criteria and activities. Use data analysis and analytics to understand campaign performance and customer behavior to optimize our efforts and ROI. Develop and execute testing strategies; assist in monitoring, tracking and reporting marketing metrics. Development of Customer Profiles and Segments Identify ideal customer profiles for targeting both LTL and Premium Service offerings. Use Customer "pain points" and other industry data to develop key focus areas for new owned and paid content as part of SEO/SEM strategy Creation of Customer Marketing Collateral and Content Own the drafting of key customer-facing content including emails, blogs, website copy, sales collateral and other sales and customer enablement tools (ex. one-pagers, targeted ad copy, fact sheets, FAQs, etc.). Ensure alignment and cross-functional review of key deliverables, incorporating feedback and keeping key stakeholders aware of document status, including when finalized and published. Manage the ongoing creation, updating and housing of sales enablement collateral to ensure accuracy, relevance and seamless use by sales team. Regularly identify new assets to be created and outdated materials to be retired. Demonstrate an understanding of XPO brand positioning and how to create collateral that aligns to branding guidelines (ex. through Canva, Adobe or other graphic design tools). Work Cross-Functionally Collaborate across the business with various sales channel leaders as well as the sales and communications team to support sales efforts, including sales incentives, lead generation and internal sales communications. Ensure deep cross functional ties with our operations, customer success and product management organizations. Provide support to sales with business review data, branding and PowerPoint decks. About XPO XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statement here. Nearest Major Market: Boston Job Segment: Logistics, Supply Chain Manager, Drafting, Supply Chain, Graphic Design, Operations, Engineering, Creative Apply now "

Posted 30+ days ago

Senior Technical Program Manager-logo
Form EnergySomerville, MA
Are you ready to build America's energy future? Form Energy is an American manufacturing and energy technology company. We're revolutionizing energy storage with cost-effective, multi-day technology designed to keep the electric grid secure and reliable, even during extended periods of stress. By strengthening the electric system and reimagining what's possible, we're giving clean energy a whole new form! In recent years, Form Energy has earned a number of accolades, including being named by TIME as a "Best Invention", MIT Technology Review as a "Top Climate Tech Company To Watch", and Fast Company as "One of the Next Big Things In Tech". We are making rapid progress on our mission of delivering energy storage for a better world, and our team is growing just as rapidly to meet demand. We have signed contracts with leading electric utilities across the United States. Trial production of our iron-air batteries has already begun, and this year, production will take off to high volumes at our new factory in West Virginia. Working for Form Energy is more than just a job, it's a chance to be part of something extraordinary. And now - right as we significantly scale up battery manufacturing - might be the most exciting moment in the company's history to join. We are assembling a team of highly talented and driven individuals across the country. Driven by our core values of humanity, excellence, and creativity, our team is determined to deliver on our mission and transform the energy landscape for the better. Feeling energized to make a meaningful impact on the world? Then keep reading - you've come to the right place. Role Description Form Energy is hiring a Senior Technology Program Manager to take on a pivotal role in the development of first in-kind battery technology. As part of the TPM (Technical Program Management) team, you will drive and integrate our research and development workstreams with our engineering and manufacturing programs. You will partner with multiple functions across R&D, development, and engineering to accelerate the deployment of Form's cutting edge technology to market. This is an exciting opportunity to help shape and be part of the growth of a fast-moving company with breakthrough technology and an incredible mission! What you'll do: Drive technology development programs from early-stage exploration through product integration Manage program schedules, risks, and priorities, ensuring alignment, coordination, and efficient execution of cross-functional goals consistent with our PDP Develop plans and execute on high-priority and highly cross-functional prototype build and test efforts Identify and frame key decisions, collaborating with stakeholders to develop decision-quality options and ensure appropriate resourcing and prioritization of engineering workflows Contribute to program management systems and structures based on best practices and personal experience, effectively integrating with and supporting Form Energy's world-class technical team Ensure all product plans and assumptions are rationalized with high-level system requirements What you'll bring: 5+ years of experience in technical or engineering program management Demonstrated experience in managing early engineering programs for complex products combining chemical, electrical hardware, software, and mechanical components Proven ability to drive complex programs forward, removing roadblocks and managing competing priorities simultaneously Excellent communication skills, with the ability to articulate technical concepts and program status at an executive level A strong understanding of the big picture from both a technical and scheduling standpoint Ability to manage several complex projects simultaneously #LI-Onsite #LI-LN1 Humanity is a cornerstone of Form Energy's culture, and we make sure our compensation and benefits reflect that. Form Energy offers competitive salaries, stock options, and a holistic benefits package to ensure all employees have what they need to thrive while working here. When it comes to you and your family's health, we cover 100% of medical, dental, and vision premiums for full-time employees - and 80% of healthcare premiums for dependents. This starts from day one. We also offer at least 12 weeks of paid leave for new parents (up to 20 weeks for birthing parents), and generous vacation policies to give employees time to recharge when needed. To build America's energy future, we need everyone at the table. We are proud to be an equal opportunity employer, and encourage candidates from all backgrounds to apply to our open jobs. Form Energy is committed to maintaining the privacy of our applicants. Please be aware that we will never solicit sensitive personal information such as Social Security numbers or bank account details during the recruiting or hiring process.

Posted 5 days ago

A
Alchemy Insights, IncSan Francisco, CA
Our Mission Our mission is to bring web3 to a billion people, by providing builders with the tools they need to build exceptional onchain products. Alchemy is the only complete developer platform that offers the powerful APIs, SDKs, and tools necessary to build and scale onchain apps and rollups. Our infrastructure powers 70% of the top web3 teams, 90%+ of web2 companies building in web3 and 100+ million end users. Our customers include top web3 brands like Polymarket, OpenSea, Circle, WorldCoin, as well as major global brands like Shopify and Adobe. The Alchemy team draws from decades of deep expertise in massively scalable infrastructure, AI, and blockchain from leadership roles at leading companies and universities like Google, Microsoft, Facebook, Stanford, and MIT. We're backed by the world's leading VCs and institutions, including: Lightspeed, Silver Lake, a16z, Coatue, Pantera, Addition, Stanford University, Coinbase, and Charles Schwab, among others. The Role As one of the first Technical Program Manager hires at Alchemy, you'll own critical engineering programs from concept through execution and help shape the function. This role will leverage strong leadership, ownership, communication, and engineering skills - as well as deep cross-functionality across Engineering, Product Management, Business Development, and Customer Support - to build out and scale programs, guide engineering, and archetype the organizational structure required to keep Alchemy the most reliable blockchain platform in the world. What You'll Do: Operationalize and execute on key cross-functional engineering programs and projects, such as node reliability and SLO management, oncalls and incident response, or ops reviews. Define, scope, and improve operational needs across the engineering organization, including standardization of best practices, processes, and documentation. Own program health and success metrics and leverage data to drive roadmaps, strategic decisions, and leadership reporting. Collaborative, cross-functional environments and possess excellent communication and stakeholder management skills, frequently serving as the bridge between technical teams and business stakeholders. Aide in defining the vision and structure of the TPM organization at Alchemy as one of its first TPM hires! What We're Looking For: 3+ years in Technical Program Management, Program Management, Product Operations, or a related domain. BS/BA degree in Computer Science or a related technical discipline, or equivalent experience. Experience partnering with Engineering, Product Management, Business Development, and Customer Support teams. Experience scaling and improving the efficiency of both engineering and cross-functional programs or operations. Strong track record of leading end-to-end execution of projects and programs that deliver quantifiable business impact. Natural problem-solver with a knack for distilling complex needs into elegant solutions that are repeatable and scalable. Flexible and highly adaptable to dynamic environments and ambiguity. Web3 experience, a plus Founded a company or built side projects, a plus Experience in startups, a plus Benefits and Perks Medical, Dental, & Vision Gym Reimbursement ️ Home Office Build-out Budget In-Office Group Meals ️ Wellbeing & Mental Health Perks Learning & Development Stipend Company Sponsored Conferences & Events HSA and FSA Plans Fertility Benefits More on the Role Alchemy is committed to offering competitive compensation, including base salary as well as equity. Additionally, Alchemy offers comprehensive medical, dental, and vision coverage, as well as other benefits such as 401k and unlimited flexible time off. The total cash for this position is estimated to be between $155k-$255k annually. Please note this range reflects base salary only, and does not include bonus, equity, or benefits. Your salary will be determined by various factors, including relevant experience, skill set, qualifications, and other business needs.

Posted 30+ days ago

Principal Technical Program Manager-logo
XometryNorth Bethesda, MD
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. Xometry is seeking a Principal Technical Program Manager. As the first individual-contributor hire in our nascent TPM organization, the Principal Technical Program Manager will set the bar for program excellence across Product & Technology. You will architect, run, and continuously improve the operational frameworks that keep our highest-value initiatives on track-from roadmap definition and cross-team execution to release management and post-launch optimization. Partnering closely with Engineering, Product, Design, and Business Operations, you will both deliver complex programs and shape what it means to be a TPM at the company. Responsibilities: Design and institutionalize lightweight but rigorous operating rhythms (intake, planning, risk management, status reporting, post-mortems) that scale with the business. Drive end-to-end execution of strategic, multi-team programs-clarifying scope, aligning stakeholders, forecasting resources, and unblocking delivery. Own the release management lifecycle for critical services and consumer-facing features, ensuring traceable hand-offs from development through production rollout. Establish objective program success metrics tied to customer and commercial outcomes; leverage data to surface insights and iterate on process. Serve as a senior thought partner to the Director of Technology Operations, codifying TPM best practices, mentoring future hires, and evolving the career ladder for the function. Act as a trusted communications hub, producing crisp executive readouts and facilitating decision-making forums that keep leadership focused on the right trade-offs. Champion continuous improvement by synthesizing lessons learned into updated playbooks, tooling, and training. Qualifications: 10+ years of progressive experience in technical program or release management, with at least three years leading cross-functional software initiatives of material business impact. Proven ability to create and scale operational processes in high-growth or transformation environments; start-up or "first-TPM-in" experience strongly preferred. Deep understanding of modern SDLC practices (Agile, CI/CD, DevOps) and how to tailor them for speed, quality, and compliance. Exceptional stakeholder-management and influence skills-from engineers and product managers to C-level executives. Demonstrated mastery of program tooling (e.g., Jira, lambda functions in Google Sheets) and data-driven decision-making. Adept at balancing strategic thinking with hands-on execution; comfortable rolling up sleeves to remove blockers. Clear, concise communicator with a track record of producing executive-ready artifacts and leading high-stakes discussions. Must be a US Citizen or GC holder. #LI-Hybrid Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Posted 3 weeks ago

Technical Program Manager-logo
Merlin LabsBoston, MA
About Merlin: Merlin is a venture backed aerospace startup building a non-human pilot to enable both reduced crew and uncrewed flight. Backed by some of the world's leading investors, Merlin is scaling alongside our customers to begin leveraging autonomy today to solve some of aviation's biggest challenges. About You: You are a mission-driven builder who thrives at the intersection of technology, execution, and impact. As a Technical Program Manager at Merlin Labs, you'll play a central role in bringing our autonomy technology to life-delivering the Merlin Pilot into operational service on military aircraft and driving execution across some of the most ambitious programs in aerospace. Embedded within our fast-moving autonomy and flight systems teams, you'll work side-by-side with engineers, business stakeholders, and customer teams to ensure technical momentum and cross-functional alignment. You bring technical fluency, structured thinking, and the ability to bring clarity to complexity. You're energized by hard problems, unafraid of ambiguity, and relentless about delivering results. This role sits at the heart of Merlin's mission and next stage of growth. You'll support a dynamic portfolio that spans internally funded R&D and customer programs. Above all, you believe in the mission: to accelerate autonomy, support the warfighter, and redefine what's possible in aviation. We're building the future of flight-and you'll help us make it real, one milestone at a time. Responsibilities: Own delivery of complex, cross-functional aerospace and defense programs-spanning autonomy development, flight test, integration, and certification. Drive technical execution rhythms across engineering, systems integration, certification, flight test, and business stakeholders. Serve as the central point of coordination for internal teams, subcontractors, and government customers-ensuring alignment, transparency, and trust. Define and maintain detailed program plans, including scope, milestones, dependencies, and risk mitigation strategies. Identify blockers early and drive resolution through structured problem-solving and escalation. Shape and manage program scopes and deliverables in alignment with contractual, technical, and business objectives. Support capture and proposal efforts by developing cost estimates, technical inputs, and schedules. Lead stakeholder communications-from internal reviews to formal customer engagements and milestone briefings. Build scalable processes and tools that improve execution velocity and visibility across projects. Travel up to 25% to support key integration events, flight test campaigns, and customer engagements. Requirements: Bachelor's degree in Engineering, Computer Science, or related technical field. 5+ years of experience managing complex technical programs-ideally within aerospace, defense, or autonomy. Demonstrated success delivering integrated hardware-software systems under high accountability. Technical fluency-you can engage deeply with engineers and recognize risks and tradeoffs. Expert-level project management skills-tools, methods, and the ability to bring order to chaos. Strong communicator-able to engage diverse technical and non-technical audiences. Proven ability to work within dynamic environments and adapt to evolving priorities. Ability to obtain a U.S. Secret Security Clearance. Nice to Haves: Active U.S. Security Clearance. Experience leading defense programs with DoD and/or FAA certification elements. Background in autonomous systems, flight control, or avionics integration. Familiarity with U.S. DoD airworthiness, flight test planning, and acquisition processes. This position is based on-site at Merlin HQ in Boston, MA. We offer flexible hybrid in office schedules. We understand that relocating for a new role is a significant decision, and we're here to support you every step of the way. That's why we offer comprehensive relocation assistance to help make your transition as seamless as possible. From covering moving expenses to providing guidance on finding housing, we aim to ensure your relocation experience is stress-free. Additionally, once you're here, you'll enjoy a variety of on-site perks designed to make your workday enjoyable and convenient. These include catered lunches featuring a rotating menu of delicious options, an assortment of snacks to keep you fueled throughout the day, and a selection of beverages, including coffee, tea, and other drinks, to keep you refreshed. Our goal is to create an environment where you can thrive both professionally and personally Merlin Labs offers an innovative, entrepreneurial, and team-focused startup environment. We also offer a top-notch benefits package (health, dental, life, unlimited vacation, and 401k with match) and work/life integration. Being part of the Merlin team allows you to become part of a small team that supports professional development while working together to achieve our mission. Merlin Labs is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status or disability status. All job offers are contingent upon the candidate passing background, and reference checks. At this time, we are unable to provide visa sponsorship or consider candidates who require visa transfers. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to people@merlinlabs.com Merlin Labs does not accept unsolicited resumes from any source other than directly from candidates.

Posted 2 weeks ago

Project & Program Manager - Content Creation-logo
Wolters KluwerIndianapolis, IN
Overview You will manage full life cycle of referential content projects through teams of internal and external personnel and operate according to Agile development principles and product management direction. You will report on project status and progress to management and identify areas of project risk and troubleshoots solutions. You will determine solutions based upon collaboration across teams. You will also assist department leadership in strategic planning of resources and projects. You will provide insight regarding content development efforts based on editorial experience and technical expertise. Finally, you will maintain knowledge of our products suite and systems. Essential Duties and responsibilities Represents WKH-Clinical Solutions in a positive, professional, and customer-focused manner. Treats fellow employees and customers in a Fair, Honest, Responsive, and Results-Oriented manner. Manages design, development, implementation, and launch of content creation and innovation projects within the referential content department. Couples editorial expertise and experience with technology skills to determine appropriate, meaningful inclusion of new information in referential or data-driven clinical decision support databases. Assists in clinical quality assurance review of content development projects. Responsible for on-time completion of project deliverables. Anticipates problems or issues and identifies creative ways to solve problems or mitigate risks. Participates/collaborates in the transformation and/or review of content transformed between editorial content management system and referential products, embedded and customer datasets, and formularies. Works closely with product development and editorial engineering teams to clearly and specifically communicate project needs, track schedules and deliverables, and troubleshoot issues. Provides cross-education among clinical and editorial team members and functional teams (e.g., sales, marketing, accounting, IT). Facilitates project discussions to encourage collaboration and inclusion. Other Duties Performs other duties as assigned by supervisor. Job Qualifications Education: B.S. in Science, Health Sciences, Business, English, Journalism Experience: Minimum 5 years of experience successfully working in a fast-paced medical publishing editorial career High level of nonclinical training, experience and/or data management skills including extensive knowledge of content management systems, Word Documents, Excel files, XML, online and mobile content use. Other Knowledge, Skills, and Abilities: Proven leadership skills Strong communication skills Demonstrated organizational skills Detail-oriented, critical thinker Ability to work in a highly collaborative environment Ability to trouble-shoot independently Ability to manage multiple projects Ability to make independent and appropriate decisions Knowledge of medical and pharmaceutical terminology preferred. Physical Demands Normal office environment. The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They re not intended to be an exhaustive list of all duties and responsibilities and requirements Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA:: $76,350 - $105,700

Posted 4 weeks ago

Seacoast National Bank logo

IT Service Management Program Manager

Seacoast National Bankboca raton, FL

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Job Description

Location: This position can be located at any Seacoast Bank location within the state of Florida.

The ITSM Program Manager will lead the enterprise IT Incident, Problem, Change and Release Management Practices. This Manager is responsible for the ITIL aligned ITSM processes and procedures and will champion enterprise adoption of Service Management processes and will improve practices around key areas such as Incident, Configuration, Problem, Change and Release Management.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Manages the ITIL Framework Service Management program and best practice process development function for Incident Management, Change Management, Problem Management, Asset Management, Configuration Management, and Release Management.
  • Creates short-term and long-term strategic road maps for service management and ensure goals and initiatives are aligned with enterprise objectives.
  • Analyzes incident, problem, and change processes and related data to programmatically identify the causes of recurring incidents, alerts or problems to ensure action plans to issues.
  • Escalates issues for resolution to avoid reoccurrence or closes problem.
  • Examines work queues for problems in jeopardy of missing service agreements and objectives.
  • Manages major incident / high severity incident calls and ensures documentation captured for future root cause analysis, discussion, documentation and potential corrective actions.
  • Manages the root cause analysis (RCA) review process with impacted parties, ensuring that quality and in-depth root cause reviews and improvement actions are developed as soon as reasonably possible for high impact outages or for recurring issues.
  • Manages Change Management best practices for the organization, including managing Change Advisory Board (CAB) meetings.
  • Develops ITIL process training material, process documentation, procedures and work instructions.
  • Measures and determine ways to improve customer satisfaction and engagement using ServiceNow workflow, process enhancements and metrics.
  • Collaborates with IT teams and other departments to review existing processes, capture operational challenges, and develop business requirements for consistency and ongoing improvement.
  • Educates and advocates internal partners to use and leverage Service Management processes.

EDUCATION and/or EXPERIENCE:

  • 8+ years of relevant ITIL service management experience
  • 10+ years of experience within a technology environment is required
  • A bachelor's degree or equivalent experience.
  • ITIL v3 or v4 certification, minimum foundation level; advanced certification preferred.
  • Knowledge in ISO2000:2018 Service Management System requirements
  • Advanced experience utilizing ServiceNow Service Management tool, dashboards and reporting.
  • Knowledge in Lean Six Sigma Methodology

#LI-PF1

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