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Udemy logo
UdemyDenver, CO

$118,000 - $147,000 / year

Join Udemy. Help define the future of learning. Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact. Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead. Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home. Learn more about us on our company page . Where we Work Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. T his is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays . About your skills Project Management: Strong project management skills, with the ability to manage multiple priorities and deadlines effectively. Project Management Technologies: Strong proficiency in project management tools. Cross-functional Collaboration: Experience working cross-functionally with teams such as Sales, Marketing, and Product. Communication: Excellent verbal and written communication skills, with the ability to present complex information in an understandable and actionable way. About this role We are looking for an experienced Program Manager to join our Customer Success Operations team. This role will focus on developing, implementing and maintaining programs that enhance customer experience, drive retention, and support the overall growth of our customer success organization. The ideal candidate will have a strong background in program management, operations, and customer success. What you’ll be doing Project Management: Drive cross functional projects, transformational projects, and change management projects in partnership with CS Leadership Examples of specific projects: Customer Advisory Board ownership, Winback Program management, Design, implement, and manage customer success programs and initiatives Develop standardized processes and workflows to improve operational efficiency Create and maintain program documentation, playbooks, and best practices Monitor program performance and implement continuous improvement strategies Training and Support: Provide ongoing training and support to the Customer Success team on tools, process and policies. Create training materials and best practice documentation. Collaborate cross-functionally with Sales, Marketing, Product, and Engineering to align customer success strategies and programs across teams. What you’ll have Experience: 5+ years of experience in Program/Project Management roles ideally across a Customer Success Operations, Customer Success Management discipline Knowledge of customer success methodologies and frameworks Experience with project management platforms. Prior experience in a SaaS environment. Tech-savvy: Familiarity with other customer success tools and CRM systems (e.g., Salesforce) is a plus. Customer-centric Mindset: Passion for creating outstanding customer experiences and helping teams achieve that goal Posting Date: December 29th Application Window: We anticipate the application window will be open until January 19, 2026. Based on business needs, this opportunity may remain posted beyond or closed before the anticipated application window. At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, and specific work location due to differences in the cost of labor. In addition to a base salary, this role is also eligible for equity. At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, and specific work location due to differences in the cost of labor. In addition to a base salary, this role is also eligible for equity. Hiring Compensation Range $118,000 — $147,000 USD Why work here? You’ll grow here. Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you. AI is real here. We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways. You’ll own your work. We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact. You’ll build with others. We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction. You’ll see your impact. What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs? Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN together. Our Benefits Start with U Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits , Turkiye Benefits & US Benefits, pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process. Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies. At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you! Information regarding data privacy is available within the Udemy Careers Privacy Notice .

Posted today

Udemy logo
UdemyAustin, TX

$119,000 - $149,000 / year

Join Udemy. Help define the future of learning. Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact. Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead. Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home. Learn more about us on our company page . Where we work Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays. About your skills You bring strong program management fundamentals and a product mindset, thriving at driving clarity, alignment, and execution across cross-functional teams. You’re technically fluent and comfortable working with Product, Engineering, and Design to turn strategy into executable plans. You use data and metrics to track progress, inform decision-making, and continuously improve outcomes. You’re collaborative and proactive, with strong communication skills that adapt to both technical and non-technical audiences. About this role As a Technical Program Manager, you’ll help drive the successful planning and execution of high-impact, cross-functional initiatives across our product portfolios. This role partners closely with Product, Engineering, and Design to shape product strategy, translate it into executable roadmaps, and drive measurable user and business outcomes. You’ll work closely with teams to align priorities, clarify requirements, and ensure scalable, efficient delivery. This role is designed for someone who thrives on bringing order to complexity – enabling teams to focus on what they do best while improving processes and removing roadblocks along the way. What you’ll be doing Leading cross-functional technical programs from initiation through delivery — aligning roadmap priorities, clarifying trade-offs, and ensuring delivery connects back to product and user outcomes. Partnering with product and engineering leads to align on roadmaps, capacity, and delivery priorities. Supporting technical discovery and scoping by helping clarify requirements, constraints, and trade-offs early in the development lifecycle. Promoting operational excellence by maintaining and iterating on frameworks, tools, and rituals that improve how we plan, prioritize, and measure product outcomes — scaling both delivery efficiency and impact. Identifying and managing interdependencies across workstreams, proactively unblocking teams to keep programs on track. Communicating program status and decisions to stakeholders at all levels with clarity and confidence. Facilitating retrospectives and post-launch reviews, turning lessons learned into process improvements. Collaborating with other TPMs on cross-cutting initiatives while independently managing assigned programs. Supporting teams through change management as tools, processes, and structures evolve. Connecting the dots across Product, Engineering, and Design — shaping clarity around what we build, why we build it, and how it delivers measurable value to learners. What you’ll have 4+ years of experience as a Technical Program Manager (or equivalent) in a fast-paced, software-focused organization. A track record of delivering successful cross-functional programs with clear outcomes. Experience working closely with product and engineering teams, with exposure to design or creative workflows. Experience collaborating with business teams such as GTM and Customer Success to drive alignment and execution. Proficiency with program management tools such as Jira and Confluence, including configuration for workflows and reporting. Excellent communication, organizational, and problem-solving skills—you bring structure to complex, ambiguous situations. A collaborative, proactive mindset with the ability to roll up your sleeves and help remove blockers. Comfort using data and metrics to monitor progress and inform decision-making. Ability to manage multiple initiatives in a dynamic, evolving environment. At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, and specific work location due to differences in the cost of labor. In addition to a base salary, this role is also eligible for equity. Hiring Compensation Range $119,000 — $149,000 USD Why work here? You’ll grow here. Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you. AI is real here. We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways. You’ll own your work. We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact. You’ll build with others. We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction. You’ll see your impact. What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs? Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN together. Our Benefits Start with U Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits , Turkiye Benefits & US Benefits, pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process. Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies. At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you! Information regarding data privacy is available within the Udemy Careers Privacy Notice .

Posted today

May Mobility logo
May MobilityAnn Arbor, MI
May Mobility is transforming cities through autonomous technology to create a safer, greener, more accessible world. Based in Ann Arbor, Michigan, May develops and deploys autonomous vehicles (AVs) powered by our innovative Multi-Policy Decision Making (MPDM) technology that literally reimagines the way AVs think. Our vehicles do more than just drive themselves - they provide value to communities, bridge public transit gaps and move people where they need to go safely, easily and with a lot more fun. We’re building the world’s best autonomy system to reimagine transit by minimizing congestion, expanding access and encouraging better land use in order to foster more green, vibrant and livable spaces. Since our founding in 2017, we’ve given more than 300,000 autonomy-enabled rides to real people around the globe. And we’re just getting started. We’re hiring people who share our passion for building the future, today, solving real-world problems and seeing the impact of their work. Join us. Job Summary The Senior Manager, Program Management oversees a portfolio of related projects and ensures their successful completion as well as managing a group of talented and adaptable Program Managers who drive the development and integration of complex hardware and software on schedule. The position reports to the VP Operations and works alongside VP’s and Directors of Vehicle Engineering, Software and Production. Essential Responsibilities Work with and across multiple functional partners to document and track the execution of development programs Provides supervision and development opportunities for program managers who: Develop and communicate program plans and timelines Remove barriers and obstacles that impact performance Measure progress and adjust performance accordingly Develop contingency plans when needed Deploy program management processes and ensure they are followed accordingly Demonstrate adaptability and supporting continuous learning Skills and Abilities Success in this role typically requires the following competencies: Provide program management subject matter expertise to guide and mentor the PM team Stakeholder management - to establish and organize relationships with internal (Finance, Accounting, Legal, Site Operations, supply chain) and external (customers and their partners and vendors) stakeholders and meet their needs and expectations. Teamwork – to reach cross-functionally within May and across to our partners and customers to build trust, solve problems, resolve conflicts, etc. to launch sites successfully under tight deadlines. Critical thinking and decision-making skills to prioritize and manage projects effectively Excellent verbal and written communication skills to establish and maintain effective communications with internal customers, senior and executive management Leadership and ability to foster positive work environment to promote creativity and teamwork Collaboration and interpersonal skills to work effectively across the company Qualifications and Experience Candidates most successful in this role typically hold the following qualifications or comparable knowledge or experience: Required Bachelor’s degree in Engineering 7+ years of relevant program management experience 3+ years of relevant people management experience Strong understanding of automotive hardware and software development process with an appreciation for maintaining a high quality bar with low operational overhead Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks Impeccable discretion when handling confidential or sensitive information Experience with Jira and/or other project management tools Desirable Master’s degree in Engineering (esp. Computer science), MBA degree, or equivalent experience PMP or other program management certifications 15+ years of relevant program management experience 5+ years of relevant people management experience Experience in Autonomous Vehicles, Machine Learning, Robotics, Internet of Things (IoT) or Transportation as a Service Start-up Experience Physical Requirements Standard office working conditions which includes but is not limited to: Prolonged sitting Prolonged standing Prolonged computer use Travel required? - Minimal: 1%-10% Benefits and Perks Comprehensive healthcare suite including medical, dental, vision, life, and disability plans. Domestic partners who have been residing together at least one year are also eligible to participate. Health Savings and Flexible Spending Healthcare and Dependent Care Accounts available. Rich retirement benefits, including an immediately vested employer safe harbor match. Generous paid parental leave as well as a phased return to work. Flexible vacation policy in addition to paid company holidays. Total Wellness Program providing numerous resources for overall wellbeing Don’t meet every single requirement? Studies have shown that women and/or people of color are less likely to apply to a job unless they meet every qualification. At May Mobility, we’re committed to building a diverse, inclusive, and authentic workforce, so if you’re excited about this role but your previous experience doesn’t align perfectly with every qualification, we encourage you to apply anyway! You may be the perfect candidate for this or another role at May. Want to learn more about our culture & benefits? Check out our website ! May Mobility is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, genetics or any other legally protected basis. Below, you have the opportunity to share your preferred gender pronouns, gender, ethnicity, and veteran status with May Mobility to help us identify areas of improvement in our hiring and recruitment processes. Completion of these questions is entirely voluntary. Any information you choose to provide will be kept confidential, and will not impact the hiring decision in any way. If you believe that you will need any type of accommodation, please let us know. Note to Recruitment Agencies: May Mobility does not accept unsolicited agency resumes. Furthermore, May Mobility does not pay placement fees for candidates submitted by any agency other than its approved partners. Salary Range $105,000 — $145,000 USD

Posted today

C logo
Credera Experienced Hiring Job BoardDallas, TX
As a Manager in our Program Leadership capability, you will be a subject matter expert tasked with solving our clients’ hardest problems. You will be responsible for identifying and clarifying client needs, setting up program structure and communication methods . You will also connect strategy to execution through management of implementation activities. You will help teams meet or exceed program goals while managing client relationships, communicating with executive leadership, and fostering a learning environment for junior project team members.     ON A TYPICAL DAY, YOU MIGHT EXPECT TO:  Collaborate with Crederians across other capabilities to develop & execute a program plan that meets the client’s business and technical objectives   Conduct market research to inform future direction of client digital products, drawing data-motivated conclusions to inform future development efforts   Advise clients on best-in-class Agile practices and frameworks to help them implement throughout their technology organization   Develop & deliver executive-level communications to drive key judgement making and awareness of program updates   Conduct discovery workshops to understand & document key client challenges, synthesizing crucial themes to help identify initiatives and an implementation roadmap for challenges   Leverage proven Credera methodologies and tools to execute the above activities   When not working on client deliverables, you will have the opportunity to informally and formally coach junior talent. You will also contribute to the development of the Program Leadership capability, participate in Management Consulting Practice activities, and support overall company development through Business Development, Recruiting, Learning and Development, Special Interest and Resource Groups.       WHO YOU ARE: You have a minimum of 6 years of consulting experience or an industry equivalent   You have a minimum of 4 years of project management and / or technical leadership experience   You have a passion for leading teams and providing both formal and informal mentorship   You enjoy serving in a client-facing role and building external relationships through networking and personal branding   Your understanding goes beyond the definition of concepts to the meaning and impact   You are an expert communicator with the ability to translate challenging concepts into easy-to-understand terms   You are passionate and love to discover new things with the ability to learn quickly in an evolving market   You are motivated to provide exceptional value to your clients and partners through an elevated level of personal accountability   Account Leader/Project Director/Program Leader/PMO Leader   Agile SME (SAFe, Scrum, Kanban)   Communicator   Product Owner/Product Manager   Trusted Partner   Critical Thinker   Problem Solver   Analytical   Detail-oriented   Collaborative   Organized   ABOUT US:  Credera is a global consulting firm that combines transformational consulting capabilities, deep industry knowledge, and AI and technology expertise to deliver valuable customer experiences and accelerated growth across a broad range of industries worldwide. Our one-of-a-kind global boutique approach means we provide our clients with tailored solutions unique to their organization that can scale due to our extensive footprint. As a values-led organization, our mission is to make an extraordinary impact on our clients, our people, and our community. We believe it is this approach that has allowed us to work with and transform the most influential brands and organizations in the world, from strategy through to execution. More information is available at   www.credera.com .  We are part of the OPMG Group of Companies, a division of Omnicom Group Inc. HYBRID WORK MODEL:  Our employees have the flexibility to work remotely two days per week. We expect our team members to spend 3 days per week in person with the flexibility to choose the days and times that work best for both them and their project or internal teams. This could be at a Credera office or at the client site. You'll work closely with your project team to align on how you balance both the flexibility that we want to provide with the connection of being together to produce amazing results for our clients. The why: We are passionate about growing our people both personally and professionally. Our philosophy is that in-person engagement is critical for our ability to develop deep relationships with our clients and our team members – it's how we earn trust, learn from others, and ultimately become better consultants and professionals. Travel: Our goal is to keep out-of-market travel to a minimum and most projects do not require significant travel. While certain projects can require frequent travel (up to 80% for a period of time), our average travel percentage over a year for team members is typically between 10-30%. We try to take a personal approach to travel. You will submit your travel preferences which our staffing teams will take into account when aligning you to a role. Credera will never ask for money up front and will not use apps such as Facebook Messenger, WhatsApp or Google Hangouts for communicating with you. You should be very wary of, and carefully scrutinize, any job opportunity that asks for money prior to starting and/or one where all communications take place exclusively via chat.

Posted 30+ days ago

Hydrite logo
HydriteAsheville, NC
WHO WE ARE We are a company where people matter . We are family driven . We are financially strong . And we are looking for problem-solvers to join our growing team. BENEFITS Up to 10% Retirement Contribution $600 per Year Wellness Incentive Two Weeks Starting Paid Time Off Medical, Dental, and Vision - Eligible f irst day of the month following hire date. JOIN A TOP WORKPLACE - https://www.youtube.com/watch?v=7nlFHnnfvhk Program Support Manager The primary purpose of this position is to provide chemical sanitation solutions in a food or beverage processing environment. By taking time to listen and truly understanding your customer’s unique sanitation and process needs, you will be able to offer solutions that improve quality, create efficiencies, and increase both productivity and profitability. This role involves regular travel to different customer locations, including overnight stays. Candidates must be comfortable with extended driving and traveling using a company vehicle. Primary responsibilities include: Train customers on proper sanitation techniques and their importance for producing safe, wholesome food and beverage quality Provide direction and leadership - grow business within your account. Manage sanitation programs proactively and consultatively Focus on process improvement in Quality, Employee and Food Safety and Cost. Determine, manage, articulate sequential steps necessary to meet program goals. Prepare written service / usage reports as requested by customers/managers. Provide continuous profit improvement opportunities for customers. Identify and facilitate corrective actions on-site immediately. Work closely with the Regional Sales Manager to meet annual goals and objectives. Build strong customer relationships from the production floor to the executive office. Become a valued resource for your customers and their sanitation processes. Participate in RCRA, regulatory, health & safety and process training activities as required. Review changes/additions with your supervisor. Must be RCRA compliant. REPORTING STRUCTURE This position reports to the Regional Manager PREFERRED EXPERIENCE BS Degree in, Food or Dairy Science, or Chemical Engineering preferred. Experience in the food/beverage industry or customer service role preferred. Mechanical aptitude. Experience with Microsoft Excel and Word Excellent interpersonal and communication skills (verbal and written). Valid driver’s license and excellent driving record (company car provided) Ability to write, speak, and understand Spanish proficiently. Must have communication and interpersonal skills, along with the ability to read, write, and speak English. ADDITIONAL BENEFITS Benefits and perks include 401k and profit sharing, medical/dental/vision/life insurance, paid time off, tuition reimbursement, adoption assistance, legal services insurance, scholarship awards for children of employees, summer picnic, community giving events, free family wellness coaching including nutritionist and fitness coach. WANT TO STAY CONNECTED? FIND US ON SOCIAL MEDIA LinkedIn: linkedin.com/company/hydrite-chemical-co- Facebook: facebook.com/hydrite YouTube: https://www.youtube.com/watch?v=Bs_493NR8RI Learn more about Hydrite on our website: www.hydrite.com/careers

Posted 30+ days ago

Hydrite logo
HydriteSpokane, WA
WHO WE ARE We are a company where people matter . We are family driven . We are financially strong . And we are looking for problem-solvers to join our growing team. BENEFITS Up to 10% Retirement Contribution $600 per Year Wellness Incentive Three Weeks Starting Paid Time Off Medical, Dental, and Vision - Eligible f irst day of the month following hire date. JOIN A TOP WORKPLACE - https://www.youtube.com/watch?v=7nlFHnnfvhk Sanitation Program Manager The primary purpose of this position is to provide consultative service to Hydrite’s sanitation customers within the Food Industry. The secondary purpose is to aid the Business Development Managers and Regional Managers in managing the relationship at all levels of management as required and to aid in growing the business within each account. Frequent overnight travel is required throughout central and eastern Washington, as well as northwest Idaho, based on business needs. Primary responsibilities include: Service customers optimizing their plant sanitation programs to the performance standards set forth in the plant survey and PAMP goals. When applicable, identify and facilitate corrective actions on-site before engaging assistance from other Hydrite departments or personnel. Determine, articulate and manage the sequential steps necessary to meet PAMP goals. Prepare written service/usage reports as requested by their customer and manager. Required to understand and articulate the process flow at each account. Proficient at identifying latent customer problems and their solutions. Communicate, immediately, ALL deviations from survey to their Regional Manager. No exceptions. Assist as needed in plant surveys, presentations, and the service plans design to deliver the full value of Hydrite’s service program, i.e., continuous profit improvement for the customer. When and where applicable, be able to make adjustments to the customer’s cost plan. Meet annual goals and objectives established mutually with their respective Regional Manager and execute sales/service task cycle. Perform all duties outlined in relevant SOPs and all other duties to be assigned. Speak in group settings to train sanitation employees. Diligently meet the needs of their customers both external, and within Hydrite. Uphold Hydrite’s Standard of Excellence through a continuous commitment to maintain quality facilities and provide quality products and services to internal and external customers Perform all duties outlined in relevant SOPs and all other duties to be assigned. Participate in RCRA, regulatory, health & safety and process training activities as required. Review changes/additions with your supervisor. Must be RCRA compliant. REPORTING STRUCTURE This position reports to the Regional Manager PREFERRED EXPERIENCE Bachelor’s Degree from an accredited college/university is preferred but not required; technical or marketing degree a plus. Minimum 5 years experience in a related field. Have a strong understanding of food and/or dairy sanitation, its affect on food quality, and customer profitability. Possess mechanical aptitude and excellent verbal and written communication skills. Strong computer skills and knowledge of Power Point, Word, Excel, and other related software is required. Is a self starter. Must possess a valid driver’s license with an excellent driving record. Must have communication and interpersonal skills, along with the ability to read, write, and speak English. ADDITIONAL BENEFITS Benefits and perks include 401k and profit sharing, medical/dental/vision/life insurance, paid time off, tuition reimbursement, adoption assistance, legal services insurance, scholarship awards for children of employees, summer picnic, community giving events, free family wellness coaching including nutritionist and fitness coach. WANT TO STAY CONNECTED? FIND US ON SOCIAL MEDIA LinkedIn: linkedin.com/company/hydrite-chemical-co- Facebook: facebook.com/hydrite YouTube: https://www.youtube.com/watch?v=Bs_493NR8RI Learn more about Hydrite on our website: www.hydrite.com/careers

Posted 30+ days ago

Truveta logo
TruvetaSeattle, WA
Technical Program Manager - Ecosystem Data Operations Truveta is the world’s first health provider led data platform with a vision of Saving Lives with Data. Our mission is to enable researchers to find cures faster, empower every clinician to be an expert, and help families make the most informed decisions about their care. Achieving Truveta’ s ambitious vision requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values . Truveta was born in the Pacific Northwest, but we have employees who live across the country. Our team enjoys the flexibility of a hybrid model and working from anywhere. In person attendance is required for one week during the year for Truveta Planning Week. For overall team productivity, we optimize meeting hours in the pacific time zone. We avoid scheduling recurring meetings that start after 3pm PT, however, ad hoc meetings occur between 8am-6pm Pacific time. #LI-remote Who We Need Truveta is rapidly building a talented and diverse team to tackle complex health and technical challenges. Beyond core capabilities, we are seeking problem solvers, passionate and collaborative teammates, and those willing to roll up their sleeves while making a difference. If you are interested in the opportunity to pursue purposeful work, join a mission-driven team, and build a rewarding career while having fun, Truveta may be the perfect fit for you. This Opportunity For Truveta to be successful, we must seamlessly collaborate with our health system members and other third-party data partners to ensure clinical research teams have access to the most complete, timely, and clean data. The Technical Program Manager plays a pivotal role in ensuring the highest quality data is received from our partners and that they receive maximal value from their partnership with Truveta. You will own end-to-end technical program delivery for our partner data pipelines. You will be the principal technical partner and Truveta’s on-the-ground voice. This role is equal parts program leadership, technical troubleshooting, and product-oriented operational improvement. In This Role, You Will: Lead data onboarding engagements . Manage high-quality onboarding and data integration projects for multiple partner health system members concurrently, including tracking and managing project tasks, deliverables, and risks that arise through the onboarding process. Track engineering work in Azure DevOps (ADO), and report on status in both internal and partner-facing forums. Ensure data transfer architecture is set up securely and correctly. Complete gap analyses against the Truveta Data Model, sample validation, production profiling, and remediation with partner data teams. Use internal tooling and profiling outputs to make decisions and escalate appropriately. Serve as the external facing technical partner. Develop strong relationships with our health system members and third-party data partners. This role is key to influencing our members to respond to our data requests and foster interest in our product offerings. Build trust with member data teams, translate Truveta and researcher requirements into member tasks, and influence members to partner with Truveta on data expansion projects and issue remediation. Own operations & continuous improvement. Own operational tooling, playbooks and programs that make data supply reliable and scalable: prioritize and shepherd product improvements, reduce manual toil, and lead initiatives such as data quality automation and scalable onboarding programs for special data such as medical imaging and genomics. Communication & visibility . Be the primary point of contact for operational data incidents and visibility: triage missing/corrupt files and schema issues, coordinate cross-functional responses, and keep members and internal stakeholders informed. Be the “voice of the member” within Truveta. Serve as the voice of the health system member for the product and engineering teams. Advocate for member-facing transparency and product enhancements to maintain trust and confidence in our partnership. The team, the team , the team. Mentor and support teammates . Lead and manage one or more initiatives aimed at significantly improving one aspect of Ecosystem Data Operations. Develop areas of expertise and become a team SME for Truveta. Key Qualifications 5+ years technical program/project management delivering cloud data services or platform integrations. 3–5+ years working with healthcare data (EHR, clinical warehouses, or claims) and familiarity with clinical workflows. Strong program discipline: ADO / work-back planning, risk management, stakeholder communication, and change control. Comfortable in product/ops environments: translating product requests into ops changes and vice-versa. Experience in a startup environment, especially with the ability to be comfortable (and thrive) with uncertainty and operate independently. Excellent verbal and written communication; ability to run technical working sessions and executive updates. Experience with Epic and Cerner data warehouses a plus. Why Truveta? Be a part of building something special. Now is the perfect time to join Truveta. We have strong, established leadership with decades of success. We are well-funded. We are building a culture that prioritizes people and their passions across personal, professional and everything in between. Join us as we build an amazing company together. We Offer: Interesting and meaningful work for every career stage Great benefits package Comprehensive benefits with strong medical, dental and vision insurance plans 401K plan Professional development & training opportunities for continuous learning Work/life autonomy via flexible work hours and flexible paid time off Generous parental leave Regular team activities (virtual and in-person) The base pay for this position is $124,000 to $150,000. The pay range reflects the minimum and maximum target. Pay is based on several factors including location and may vary depending on job-related knowledge, skills, and experience. Certain roles are eligible for additional compensation such as incentive pay and stock options. If you are based in California, we encourage you to read this important information for California residents linked here. Truveta is committed to creating a diverse, inclusive, and empowering workplace. We believe that having employees, interns, and contractors with diverse backgrounds enables Truveta to better meet our mission and serve patients and health communities around the world. We recognize that opportunities in technology historically excluded and continue to disproportionately exclude Black and Indigenous people, people of color, people from working class backgrounds, people with disabilities, and LGBTQIA+ people. We strongly encourage individuals with these identities to apply even if you don’t meet all of the requirements. Please note that all applicants must be authorized to work in the United States for any employer as we are unable to sponsor work visas or permits (e.g. F-1 OPT, H1-B) at this time. We appreciate your interest in the position and encourage you to explore future opportunities with us.

Posted today

Greenlife Healthcare Staffing logo
Greenlife Healthcare StaffingNew York, NY

$116+ / hour

Contractor Program Manager – Agency Medical Evaluations Network- Remote (#R10231) Location: Remote with nationwide oversight; periodic travel to Agency (FBI) offices, provider clinics, and program review meetings as required. Employment Type: Full-time, exempt leadership position with responsibility for continuity of operations across all U.S. time zones. Hourly Rate: $115.77/hour About Greenlife Healthcare Staffing: Greenlife Healthcare Staffing is a leading nationwide recruitment agency dedicated to connecting healthcare professionals with top-tier opportunities. We partner with hospitals, clinics, nursing homes, multi-specialty groups, and private practices to match talented individuals with roles that align with their skills and career goals. Position Overview: The Contractor Program Manager (CPM) leads all operational, clinical, and administrative aspects of a nationwide Patient Physician Network (PPN) that delivers occupational medical evaluations and related services for FBI applicants and employees under a firm-fixed-price IDIQ contract. The CPM ensures that all exams are delivered on time, within contract requirements, and in full compliance with FBI security, privacy, and quality standards while coordinating closely with the FBI COR, contracting staff, and internal provider network teams. Why Join Us? Competitive Compensation: $115.77/hour Work Schedule: Full-time, exempt leadership position with responsibility for continuity of operations across all U.S. time zones. Must be available during standard business hours Monday–Friday and able to respond to urgent issues (e.g., critical findings, security incidents, surge requirements) outside normal hours when required by the FBI. Professional Growth: Executive leadership of a critical federal health program Impactful Work: Ensure the health and readiness of the nation's premier law enforcement personnel Skills: Strong leadership and people-management skills, with the ability to direct cross-functional teams (clinical, operations, IT, compliance, finance) in a complex, regulated environment. Excellent organizational and project-management abilities, including capacity planning, process optimization, and vendor/subcontractor oversight. Advanced communication skills for interfacing with senior government officials, clinical leaders, and operational staff; able to translate technical requirements into clear procedures. Data-driven mindset with experience using reporting tools (e.g., Excel, SharePoint, BI platforms) for tracking provider rosters, volumes, performance metrics, and quality trends. Strong understanding of information security, privacy, and compliance obligations related to protected health information and federal systems, and ability to work with IT/security teams on portal/ATO requirements. Key Responsibilities Program leadership and contract delivery Lead all aspects of the FBI Medical Evaluations and Services program, ensuring full compliance with the Statement of Work, RFP, and task orders. Serve as the primary liaison to the FBI COR, Contracting Officer, and other government stakeholders for all technical, operational, and performance matters. Develop, implement, and maintain program policies, standard operating procedures, and quality assurance processes that meet JCAHO, AMA, ACOEM, OSHA, and FBI requirements. Network development and management Build and oversee a nationwide PPN of clinics and mobile providers capable of delivering all required exam types within contractually defined distance and timeliness standards. Ensure timely establishment of new provider locations (within 90 days of FBI request) and manage any associated disincentives or corrective actions. Monitor provider performance, address complaints, and implement corrective action or discontinuation of underperforming clinics in coordination with the FBI COR. Operational oversight and performance management Oversee scheduling operations to meet timelines for applicant medicals, fitness-for-duty exams, OSHA/NOAA surveillance, DOS travel, and expedited referrals, including adherence to required contactattempts and appointment windows. Ensure all service work orders are completed on time, with complete documentation and QA review before submission, minimizing disincentives for late or incomplete exams. Lead monthly status meetings and provide required reporting, including Monthly Status Reports, cost reports, and quality-assurance metrics. Financial and invoicing management Oversee accurate monthly invoicing by service location, ensuring line-item detail, correct application of disincentives, and reconciliation with FBI requirements. Resolve improper billing incidents quickly and provide acceptable written proof of resolution to the FBI within required timeframes. Stakeholder communication and change management Coordinate with FBI technical points of contact on evolving exam requirements, process changes, and implementation of new exam types or testing methods. Lead internal and external communications during emergency surge requirements, government closures, or pandemics, ensuring continuity of operations consistent with FBI guidance. Physical Examination Responsibilities: Oversee, and when clinically appropriate perform, in-person occupational health exams, including fitness-for-duty evaluations, surveillance exams, and travel medical assessments in accordance with contract requirements and applicable clinical standards. Ensure all exam components (history, physical exam, labs, imaging, functional testing) are completed using calibrated equipment and documented on FBI-specified forms within required timeframes. Support implementation and oversight of specialized testing such as color-vision assessments, audiometry, spirometry, and other occupational health screenings required under the contract. Medical Oversight Responsibilities: Ensure all PPN practitioners (MD/DO, NP, PA, audiologists, CDL/FAA examiners) hold appropriate state licenses, board certifications, and DOT/FAA credentials, with annual re-verification. Establish and maintain clinical protocols consistent with JCAHO, AMA, ACOEM, OSHA, ANSI, CDC, DOT, DOS, and other applicable standards, incorporating updates as regulations evolve. Oversee clinical quality assurance reviews of exam reports, including completeness, accuracy, timeliness, and alignment with FBI fitness-for-duty criteria. Ensure rapid notification and appropriate clinical response for critical findings (e.g., life-threatening EKG results), including directing urgent care or emergency referral as necessary and promptly informing FBI TPOCs. Potential exams to be conducted: Pre-Employment (Applicant) Physical Examinations Fitness for Duty (FFD) Periodic Examinations Department of State/Embassy Personnel Examinations Hazardous Materials Response Examinations Department of Transportation Physical Exams (Commercial Drivers) Federal Aviation Administration Physical Exams (FAA) Respiratory Protection Examinations Diver Examinations – Navy Dive (NOAA) Audiogram Only Travel Medicine Review Exams and/or Immunizations Chest X-ray Complete Blood Count (CBC) with Differential Comprehensive Metabolic Panel with ALT Routine Urinalysis Blood Lead RBC and Plasma Cholinesterase Level (1 draw) PFT (Spirometry) Greenlife Healthcare Staffing- Empowering Healthcare Professionals, Enriching Lives. Requirements Qualifications Licensed clinician (e.g., MD, DO, NP, PA, or other relevant advanced practice provider) with current, unrestricted license in at least one U.S. jurisdiction; occupational or preventive medicine background stronglypreferred. Minimum of 5–7 years of experience in occupational health, employee medical programs, or large-scale clinical operations; prior federal or law enforcement occupational health experience preferred. Demonstrated experience managing multi-site or nationwide provider networks, including credentialing, quality assurance, and performance management. Familiarity with JCAHO, ACOEM, OSHA, HIPAA, Privacy Act requirements, and medical surveillance programs. Ability to obtain and maintain any background checks, clearances, and Limited Access Request approvals required to access FBI facilities, systems, or information.

Posted 2 weeks ago

P logo
People's Arc of SuffolkWesthampton Beach, NY

$23+ / hour

DAY 1 BENEFITS FOR FULL TIME EMPLOYEES SAVINGS PROGRAM WORK LIFE BALANCE COMMUNITY RECOGNITION Get to know us more at; www.peoplesarc.org DISTINGUISHING FEATURES OF THE CLASS: Under the supervision of the Assistant Director, this employee is responsible for planning, coordinating, implementing, reviewing program plans and participating in daily activities for individuals assigned to their caseload. ILLUSTRATIVE EXAMPLES OF WORK: Provides mentoring, support and in-classroom supervision to DSP staff in providing meaningful and varied activities for the program day. Includes actively participating in staffing ratio’s, coverage, hands on activities and community integration opportunities. Acts as liaison between home and program to communicate any needs for program. Receives updates if there are any situations that need to be addressed or may need to be followed up on in program. Organize, conduct, and writes team meetings as needed. Complete monthly notes in Medisked and submits according to OPWDD regulations. Runs Medisked reports as required to ensure that daily data is completed within the proper time frame. Attends scheduled Coordinator meetings. Works with Care Manager to schedule annual and semi-annual meetings with program/care givers to ensure necessary assessments are completed and that meeting space is available. Writes the Staff Action Plan (SAP) or Habilitation Plan in Medisked, based on the needs established in the individuals Life Plan. Completes all of the necessary annual/semi-annual documentation (Personal Page, Supports, etc) and forwards all meeting documentation to Day Services Information Specialist (DSIS). Reviews finalized SAP and supports with staff to ensure proper implementation. Ensures that completed SAP/supports are distributed prior to effective dates (to residences where necessary for PWW IRA). Distribution is done by the assigned Program Assistants. Ensures that individual’s information is correct and updates records in Medisked as needed. Participates with daily program and community integration activities. Assists individuals who have toileting needs. Assist with transferring or lifting of the individuals. With required and specific training, performs AMAP and SCIP responsibilities as needed. Requirements MINIMUM QUALIFICATIONS: Bachelor’s degree and a minimum of 1 year experience working with the intellectually disabled, or High School Diploma/GED plus a minimum of 2 years experience working with the intellectually disabled population and demonstrated excellent oral and written communication skills. Readiness to learn and utilize relevant agency computer applications. Salary 22.73 Hour Benefits 401(k) Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Referral program Retirement plan Tuition reimbursement Vision insurance Schedule: 7 hour shift Day shift Monday to Friday No weekends

Posted 4 days ago

Scalepex logo
ScalepexDallas, TX
Why Scalepex? Scalepex is a dynamic services firm specializing in providing nearshore solutions for premium brands like Nike, Walgreens, Virgin, Pepsi, and Toyota.  Our mission is to connect prominent market leaders with top-tier professionals from around the world, fostering collaboration, efficiency, and growth.   Take your portfolio to the next level by working with one of our fastest growing teams. Join the Innovation Frontier at Scalepex! We are seeking talented and versatile Senior Program Manager to join the team. We need a Senior Program Manager to work with one of our top clients on new projects they are implementing in 2025. The Senior Program Manager will oversees the planning, execution, and delivery of complex technical projects. Their responsibilities include: Planning and execution:  Developing the program's scope, deliverables, budget, and timeline, and ensuring that the program is delivered on time and within budget Risk management:  Identifying potential risks and threats, and analyzing and overcoming them Communication:  Maintaining open communication with stakeholders, and regularly updating them on the program's progress, risks, and changes Collaboration:  Working with cross-functional teams, including software architects, engineers, developers, and product teams Technical expertise:  Diagnosing technical issues and providing solutions, and ensuring compliance with industry standards Project management:  Managing project escalations, and helping to assemble project teams Reporting:  Producing program reports for managers and stakeholders, and communicating development progress to senior managers Requirements Extensive experience in owning a complex projects that that is spread across multiple development streams and stakeholders across multiple departments. Extensive experience working with JIRA Strong personality who is willing to ask tough questions and drive issues to resolution  (Required) Experience in managing and delivering large data focused programs and projects  Ability to manage multiple initiatives and communicate status, issues and risks to executive leadership Strategic thinker who has solutioned integration and data platform projects  5+ years of program management experience Benefits Competitive Salary. Remote position.

Posted 30+ days ago

Evidence Action logo
Evidence ActionWashington, DC

$98,700 - $110,000 / year

About Evidence Action At Evidence Action, we deliver data-driven interventions that transform lives at an unprecedented scale. We identify neglected global health issues and deploy proven solutions, forging healthier futures for generations. Our model operationalizes leading academic research (including from Nobel-winning economists). We measure progress and outcomes at every stage to ensure we’re making a real impact for people living in poverty and suffering from preventable or treatable health issues. Operating across 9 countries, our team of 800+ has reached over 500 million people, working closely with governments to scale these interventions. Our Deworm the World program has delivered over 2 billion treatments, significantly reducing worm prevalence and generating more than $23 billion in lifetime productivity gains. Through Safe Water Now, we’ve saved the lives of over 15,000 children. Our Accelerator explores untapped opportunities in global health, testing low-cost interventions with the greatest potential to save and improve lives. At Evidence Action, your colleagues are your greatest asset. You'll partner with high-caliber colleagues in an environment blending innovation, autonomy, and teamwork. Our team excels in disruptive thinking and believes in rolling up our sleeves to get things done. If you're looking to work flexibly and with purpose, join a team that delivers measurable change for millions. About the Syphilis-Free Start Team Every year, there are over 200,000 stillbirths and newborn deaths and over 100,000 instances of disability among newborns because of a preventable infection — maternal syphilis. In fact, the infection causes more stillbirths and newborn deaths than pediatric HIV, yet receives only a fraction of the resources. Without effective and timely treatment, syphilis infections in pregnancy continue placing undue burdens on pregnant women and health systems globally.At Evidence Action, we’re proving that addressing maternal syphilis is possible. Through our Syphilis-Free Start program, our aim is to close syphilis screening gaps via introduction of HIV/syphilis dual testing and to close treatment gaps by implementing strategies to address context-specific treatment barriers for women who test positive for syphilis. We’ve already reached mothers across Liberia, Zambia, Cameroon, and Côte d’Ivoire, with new pilots underway in Indonesia and more countries eager to follow. As Senior Program Manager, you will provide strategic leadership and oversight for the current country portfolio. You’ll collaborate with a mission-driven team across multiple countries to deliver results that save lives. You’ll help shape strategy, strengthen government partnerships, and ensure that we deliver measurable impact and national momentum. You’ll report to the Associate Director of Syphilis-Free Start & MNCH and play a key role in advancing one of the most urgent and achievable maternal health goals of our time. You will also have between one and two direct reports. Key Responsibilities Lead Strategic Program Delivery Provide strategic direction and technical leadership to country teams in Liberia, Zambia, Cameroon, and Côte d’Ivoire Lead creating solutions and strategic planning efforts to address complex programmatic challenges and adapt strategies to diverse country contexts Oversee budgets and ensure cost-effective resource allocation across the portfolio Oversee program implementation, quality, and performance, holding teams accountable for results Coach and mentor staff to build team capacity Drive Evidence-Based Learning and Impact Oversee monitoring and evaluation frameworks to ensure rigorous data collection and analysis for the Syphilis-Free Start program Synthesize learnings across countries and facilitate adoption of best practices Provide Technical Leadership Be a technical expert on maternal and congenital syphilis prevention and treatment within Evidence Action and among external partners Ensure all program tools, strategies, and deliverables align to the highest technical standards and reflect current evidence Cross-Functional Collaboration and Program Growth Coordinate across Evidence Action teams including Monitoring, Learning and Evaluation; Cost-Effectiveness; Finance; HR; and Operations to support program success Provide technical guidance to scoping activities in potential expansion countries, ensuring rigorous assessment of fit and feasibility. Contribute to organizational strategy development and lead discussions about program priorities and resource allocation. Help develop proposals and business cases for program expansion in new geographies Support the Associate Director in managing relationships with major donors and partners, including participating in donor meetings and contributing to fundraising efforts Requirements You have 7-10+ years in public health, global health, international development, or management consulting You have a proven track record managing multi-country programs in health, or related sectors, and demonstrated technical knowledge in maternal and child health, infectious diseases, or health systems strengthening You have prior experience building relationships with government officials and senior partners You can lead and coach teams, promoting growth, accountability, and continuous development You can manage complex and interdependent workplans; adept at prioritization and delegation. You are comfortable navigating and structuring ambiguity in a matrixed,, cross-cultural environment You're passionate about using data to guide decisions and demonstrate impact Oral or written proficiency in French Willingness to travel 20-30% internationally Position Location This position is remote within the United States. You are welcome but not required to work out of our office in D.C. We are unable to sponsor or take over sponsorship of a U.S. employment visa at this time. Applicants must be legally authorized to work in the U.S. for roles based in the U.S. Benefits The expected role range for this US position is listed below. We consider multiple factors when determining the base salary for a role, including but not limited to: role scope, program budgets, internal equity, and a candidate’s qualifications and/or prior experience. Note: Pay and benefits will be commensurate with the role specifications, local statutory requirements, and the cost of labor in the markets where we operate. The expected pay range for this full-time role is $98,700 - $110,000 per year. For US based roles, Evidence Action provides comprehensive benefits including international health care, HSA/FSA options, life insurance, disability coverage, retirement plans with a matching component, generous and flexible leave options, as well as other employee perks on a reimbursement basis. For more information visit our careers page or ask our recruiting team! Evidence Action is an Equal Opportunity Employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply.

Posted 30+ days ago

Axiom Software Solutions Limited logo
Axiom Software Solutions LimitedSeattle, WA
Role Name: Senior Program Manager Location: Onsite – Seattle, WA. Comments: Please just consider local candidates only or willing to relocate day 1. Key Responsibilities: • Executive Communications: Draft clear, concise messaging on behalf of us for cross-functional updates, strategy briefs, and leadership presentations. • Operational Reporting: Own and drive the creation of weekly operations reports, operational summaries, and dashboards that provide insight into program health and key initiatives. • Follow-through & Accountability: Track action items and ensure timely follow-up and closure on decisions and deliverables coming from senior leadership. • Meeting Support: Prepare agendas, take notes, and document outcomes from leadership syncs and reviews

Posted 30+ days ago

Saalex logo
SaalexNewport, RI

$90,000 - $95,000 / year

Netsimco, a Saalex Company is seeking a senior Program Manager -Travel Department in Newport, RI . This role will support the Travel Department, focusing on DTS profile management, report generation, audits, customer service, and training delivery. The position requires fluency in the JTR, Navy Business Rules, and government travel regulations. Position Type: Full-Time Salary: $90k-$95k annually (depending upon experience) Work Location: Fully onsite at the US Naval War College in Newport, RI. Work Schedule : 9am-5pm five days per week. Position Overview We are seeking a detail-oriented and proactive Program Manager to support and oversee the Travel Department. This role requires expertise in the Defense Travel System (DTS), government travel regulations, and Navy business rules, along with strong customer service and training skills. The Program Manager will be responsible for ensuring compliance, supporting travelers, managing reporting, and conducting audits, while serving as a key resource for government travel operations. Essential Functions: Build, gain, detach, and edit DTS profiles for travelers. Generate and analyze required reports, including: DTS Reports: Unsubmitted Vouchers, Depart Status, Approved Status, Budget Reports. TOP Reports: Separation of Duty, CP2 Rejects, Semi-annual User Profile Review, Monthly USV Reports. Conduct internal audit reviews such as post-payment DTS voucher reviews, charge card transaction reviews, and other internal audits. Deliver weekly/bi-weekly in-person training sessions and provide on-demand training as needed. Present DTS and travel policy information during New Student and Staff Orientation. Review and process travel authorizations and vouchers in DTS. Provide responsive customer service support to travelers and staff. Assist with cross-organization travel requirements, ITOs, and Non-DTS Orders (via Salesforce). Manage and respond to SolarWinds ticket requests. Maintain fluency in the Joint Travel Regulations (JTR), Navy Business Rules, and applicable government travel policies. Support Government Travel Charge Card programs (IBS, CBA, UTC) as needed. Other duties as assigned or required. Requirements Required: Strong knowledge and hands-on experience with DTS and government travel regulations (JTR/Navy Business Rules). Demonstrated experience conducting audits and analyzing financial/travel data. Excellent written and verbal communication skills with the ability to train and present to diverse audiences. Strong customer service and problem-solving skills. Education: Bachelor’s degree preferred (or equivalent relevant experience). Security Clearance: Active Secret clearance required. Requirements to obtain a clearance include US Citizenship, security investigation, etc. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Stock Option Plan

Posted 30+ days ago

C logo
CTDI CareersWest Chester, Pennsylvania
CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide. The Technical Program Manager is responsible for managing one of CTDI’s key customer programs - including customer communication, strategic thinking, project delivery and working with the operational and development team to ensure the success of the program. Responsibilities Act as primary point of contact for the customer on software development for business initiatives. Work with the CTDI Software Managers and development teams to understand the system flows and inter-dependencies of multiple customer interfacing software platforms. Gather business requirements from the customer and communicate them to the CTDI Software Management teams. Manage project performance, key deliverables and timelines to customer requirements and expectations. Resolve customer issues in a timely manner via a customer-defined escalation process and coordination of internal resources. Conduct regular meetings with Operations/Business managers to ensure customer needs and timelines are achieved. Provide creative thinking for process and systemic improvements to the program. Required Skills Excellent organization, attention to detail, time management, planning skills and the ability to handle multiple competing priorities. Strong analytical, problem solving, and decision-making skills. Demonstrated ability to communicate effectively to multiple levels of management – able to build solid relationships. Required to lead in-depth, interactive and detailed conversations/meetings with the customer and internal stakeholders Have the ability to work independently and as part of a team.. Ability to create SQL queries and perform Data Mining. Proficiency in MSOffice (Word, Excel, Power Point, and Project), report preparation and data analysis. Technical/System background preferred with SDLC Program Management experience. Demonstrated ability to lead by example and effectively work in a team environment. Ability to manage multiple concurrent objectives, projects, or activities. Required Experience 5-7+ years Program, Project, or Operations Management experience in a fast-paced technical environment. 2+ years’ experience within a high volume supply chain/distribution operations and logistics environment preferred. Strong business acumen and analytical thinking Experience in the telecommunications, cable industries or supply chain is highly desired. Education B.S. Degree in Engineering, Business, Information Technology, Project Management, Supply Chain or related discipline. You will love working in our family-oriented company! When you join our family, you will enjoy perks such as: Weekly pay every Thursday Monthly Incentive Bonus Positive, team-oriented, inclusive workplace Health, Dental, Vision, & Prescription Coverage Paid holidays, vacation, & sick/personal time Benefits Health insurance Dental insurance Vision insurance 401(k) Life insurance Disability insurance Employee assistance program Flexible spending account Tuition reimbursement Work Authorization United States (Required) Must be 18 years of age Working Days Monday (Required) Tuesday (Required) Wednesday (Required) Thursday (Required) Friday (Required) Apply today to join our dynamic team! CTDI offers an excellent compensation and benefits package and has been a growing leader in the telecommunications field for over 40 years. Come put our successful history behind your career! CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination. This position does not qualify for visa sponsorship. CA Residents only click here to view CTDI's California Privacy Notice Agreement.

Posted 30+ days ago

TriTechne logo
TriTechneConway, Arkansas
Job Description Summary: As a Senior Manager, Client Programs, you will oversee enterprise-level client programs, ensuring strategic execution, operational excellence, and high-impact delivery across regions or service lines. You’ll serve as the primary executive point of contact for major clients while leading cross-functional teams, driving profitability, and ensuring program performance meets the highest standards. Job Description: What You’ll Do Lead strategic management of multiple large-scale client programs and ensure operational excellence. Serve as the executive point of contact for client leadership teams and key stakeholders. Define program goals, timelines, KPIs, and performance benchmarks. Oversee cross-functional execution across engineering, construction, permitting, finance, and operations. Manage program financials including forecasting, billing structures, margins, and budget adherence. Partner with Business Development and Operations to support client expansions , renewals, and growth opportunities. Identify risks, analyze trends, and implement mitigation strategies across portfolios. Drive standardization, process improvements, and innovation in program delivery models. Coach, mentor, and develop junior program managers and client-facing supervisors. What You’ll Bring Bachelor’s degree ; Master’s in Business , Engineering, or related field preferred. 8–10+ years of experience leading large client programs, including in a senior or leadership capacity. Deep understanding of telecom engineering, construction, OSP/ISP operations, and regulatory requirements. Strong executive presence with the ability to influence at all organizational levels. Proficiency with analytics, budgeting, forecasting, and enterprise program management tools. Preferred Qualifications Experience managing Tier 1 carrier accounts or large public-sector telecom programs. Familiarity with regulated or unionized construction environments. PMP certification; Lean Six Sigma or similar process improvement training. Working Conditions Office and client-site environment with frequent regional and national travel. Occasional extended hours during critical project phases or escalations. Physical Requirements Ability to travel frequently and walk construction sites as needed. Ability to sit, stand, or work at a computer for extended periods. Ability to lift up to 30 lbs occasionally. Why Join Us At TriTechne , you’ll help deliver reliable connectivity that powers homes, businesses, and communities. We provide hands-on training, career growth opportunities, and a safety-first culture where your skills and commitment make a difference. Note: This job posting provides a general overview of the responsibilities and qualifications typically associated with the Senior Manager, Client Programs role. Actual job duties may vary depending on client and program needs. How We Work – TriTechne’s Core Values Integrity : We uphold the highest standards of honesty and transparency in all of our actions and communications. Accountability : We commit to results and exceptional quality in our work and fully embrace accountability to our team and to our goals. Respect : We foster an environment of mutual respect, support, and encouragement, recognizing the value of every individual. Coachability : We are committed to growth and self-directed learning, actively seeking and openly welcoming feedback on our performance and our decision-making. Teamwork : We believe in the power of collaboration, leveraging our collective strengths to surpass individual capabilities in order to achieve shared objectives. Benefits TriTechne offers a comprehensive benefits package to all full-time employees. The Benefit Package includes the following: Health, Dental, and Vision insurance, Life Insurance, Short-Term & Long-Term Disability Insurance, a 401(k)-retirement plan with company match, paid time off, and other benefits that will be detailed upon your onboarding. ​

Posted 4 weeks ago

OpenAI logo
OpenAISan Francisco, California
About the Team The Recruiting Programs team powers OpenAI’s top-of-funnel hiring engine. We design and deliver strategic, high-impact experiences and programs that attract top-tier talent to our mission. From intimate dinners that build deep connections to large-scale conferences that amplify our brand, we curate events that spark curiosity, showcase our work, and strengthen our reputation as the place where the world’s best builders come to do their life’s work. Our mission is to elevate OpenAI’s presence, engage exceptional candidates, and create pathways that bring world-class talent into the company. About the Role We are seeking an experienced and highly organized Recruiting Events Program Manager to build this function from the ground up and shape how top talent experiences OpenAI. This person will be a crucial member of the Recruiting Programs team, strategizing high-impact events at scale across our offices while setting the bar for what world-class candidate engagement looks and feels like. As a Recruiting Events Program Manager, you are detail-obsessed, resourceful, and thrive in an extremely fast-paced environment. You’re an exceptional communicator with an operational mindset—able to execute flawlessly while thinking strategically about how events ladder up to broader hiring goals. In this role, you will partner closely with Recruiting leadership and the Global Events team to develop a top-of-funnel strategy, determining which events, channels, and experiences most effectively attract top-tier talent and how to sustain momentum in key communities. You’ll measure progress, analyze hiring trends, and capture candidate sentiment and feedback through the experiences you build. You’ll collaborate cross-functionally with teams such as Events, Design, Procurement, Communications, Workplace, and Marketing, as well as critical support partners including catering, AV, facilities, and corporate security. You are comfortable navigating a wide range of operational tools (Jira, Google Workspace, Notion, Airtable) This role partners closely with the Global Events team to define the strategic vision, look, and feel of select recruiting programs, ensuring alignment with OpenAI’s business and hiring priorities. You will set a clear north star for each experience — shaping goals, audience, content, executive presence, and success metrics — and translate recruiting needs into thoughtful, high-impact event concepts. While the Events team owns large-scale production and logistics, you will lead strategy and lighter-touch planning for smaller initiatives like intimate dinners, panels, and community moments. This is a strategy and program leadership role — not an events operations role — requiring strong collaboration, comfort influencing without owning every detail, and the ability to guide execution through clear vision, alignment, and partnership. This role is based onsite in San Francisco, CA and requires being in-office up to 5 days per week, with occasional evening work as needed. In this role you will: Build out the recruiting strategy for events across all recruiting pipelines in partnership with Recruiting leaders. Be the owner of our recruiting brand and voice. Work with the Events team to deploy the frameworks and guidance that enable recruiters to self-service and successfully execute small events. Develop authentic and compelling recruiting programs content, run of shows, panel discussions, and product showcases that show off the best of OpenAI. Manage global program budget and optimal markets and timelines for events. Develop event success tracking through participant feedback and other relevant metrics, making data-driven recommendations for future improvements. Own conversion KPIs with recruiting leaders to ensure event outcomes are successful. You might thrive in this role if have: 6+ years of program management experience or, ideally in a recruiting/employee experience team Strong organizational and project management skills, with a proven ability to juggle multiple projects simultaneously. You step up with full ownership, act decisively, and bring a strong, directional vision while working collaboratively and with an open-mind Proactive self-starter with experience working in face-paced, high growth companies. Can roll up your sleeves and get things done but also be able to plan for the future as our program continues to scale. Excellent communication and interpersonal skills, capable of working effectively with team members and leaders at all levels. Creative thinker with a keen eye for detail and a commitment to delivering high-quality, memorable events. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Posted 2 weeks ago

Gritter Francona logo
Gritter FranconaWashington, District of Columbia
Description The Program Manager is responsible for the planning, development, implementation, direction, evaluation and continuous improvement of the assigned project. The incumbent oversees both operational and administrative components to ensure that the project is in compliance with VHA policies, directives, and performance metrics. Key Duties and Responsibilities Lead the program area: set strategic goals, objectives, milestones; align with facility/VHA project mission and priorities. Plan, organize, direct and evaluate all aspects of the program—including staffing, budget/resource allocation, policy/procedure development, and performance monitoring. Manage a multidisciplinary team to deliver coordinated, high‐quality service Ensure compliance with national VHA directives Use data and performance measures to evaluate program effectiveness, identify opportunities for improvement, and implement quality improvement initiatives. Develop and monitor program budgets, track fund control points, forecast resource needs, and implement cost‐effective strategies. Oversee staff development: orientation, competencies, training, performance evaluations, setting staff objectives, recommending awards/advancements, and managing disciplinary issues as needed. Develop, implement, and maintain standard operating procedures (SOPs), program manuals, workflows, and documentation systems. Communicate program status, risks, outcomes, and recommendations to senior leadership; prepare special reports and briefings as required. Requirements Master's degree PMP certification 10 years of managing complex federal portfolios Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development

Posted 30+ days ago

HNTB Corporation logo
HNTB CorporationSouth Portland, Maine
What We're Looking For Are you interested in a career where you are doing important work for your community, feel connected to a legacy greater than yourself, have a sense of ownership, and feel empowered to grow?HNTB has shaped the built environment with distinct expertise across a full spectrum of infrastructure solutions since 1914. From iconic architecture and complex bridges to efficient highways and digital infrastructure solutions, our collaborative approach and commitment to technical excellence drive us to build a better future for our clients, communities, and ourselves. We are the largest employee-owned transportation engineering firm in the country, but we do not merge with or acquire other firms. HNTB has grown to over 7,000 employee-owners one person at a time.Since 1945, HNTB has served as the General Engineering Consultant for the Maine Turnpike, supporting important initiatives like the introduction of electronic tolling, system modernizations and safety improvements, capacity enhancements, capital planning and asset management, and supporting the day-to-day operations of the Turnpike. HNTB's Northern New England Office was ranked sixth amongst large employers by Maine's Best Places to Work in 2025, and we are seeking an industry-best professional to join our team and support our continuing service to the Maine Turnpike Authority—HNTB’s oldest continuous client.We are seeking a versatile transportation professional to join our Maine Turnpike program management team. In this role, you will serve as a key point of coordination and communication with our client, ensuring their needs are clearly understood and fully met. You will support a broad range of multidisciplinary program management tasks and projects, helping to plan, prioritize, and monitor progress to align with the Maine Turnpike Authority’s goals. This includes integrating teams across a broad range of service areas including highway design, traffic, bridge engineering, tolling, technology, planning and asset management; managing budgets and schedules; identifying risks and developing mitigation strategies; and preparing clear, actionable reports for client leadership. You will leverage HNTB’s local expertise and national resources to deliver innovative, practical solutions that advance key client initiatives.The ideal candidate brings experience delivering transportation services, whether in highway design, traffic engineering, structural engineering, planning, or toll services—and is eager to apply that knowledge broadly to support diverse initiatives. Success in this position requires adaptability, strong client engagement skills, and the ability to think strategically while driving execution.This is more than a technical or management role. It is an opportunity to grow as a trusted advisor, leverage leadership skills, and make a lasting impact on the transportation network that serves Maine’s communities. You will have the chance to shape solutions that matter, contribute to a legacy of excellence, and build a career with a firm that invests in your success. What You’ll Do: Supports the Program Manager by effectively managing and delivering PMC services in the area or area(s) assigned. Resolves issues of moderate financial impact, seeks guidance from Program Manager for issues of greater financial or business risk to the client. Identifies and brings to the Program Manager potential areas to increase HNTB’s presence and revenue with the client as appropriate. Builds and maintains positive relationships with clients at the comparable organization level, actively attending and building relationships within local and state industry organizations. Identifies staffing needs for the delivery of services for their area(s), providing direction and oversight to staff, client staff and subcontractors. Participates in the development of client service action plans and client project reviews. Performs other duties as assigned. What You’ll Need: Bachelor's degree in Engineering, Construction Management or related discipline 12 years relevant experience What We Prefer: 3 years of a combination of a) proven program management and/or senior PMC role, b) managing or leading a team in successful delivery of PMC projects, c) alternative project delivery experience, d) PE Additional Information Click here for benefits information: HNTB Total Rewards Click here to learn more about Equal Opportunity Employer/Disability/Veteran Visa sponsorship is not available for this position.#RV . Locations: South Portland, ME (Portland) . . . . . . . . . . . . . . . . . . . NOTICE TO THIRD-PARTY AGENCIES: HNTB does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of HNTB. HNTB will have the right to hire that applicant at its discretion and without any fee owed to the submitting staffing/employment agency, person or entity. Staffing/employment agencies who have fee agreements with HNTB must submit applicants to the designated HNTB recruiter to be eligible for placement fees.

Posted 2 days ago

HP logo
HPVancouver, Washington
Print Software Program Manager Description - The Print Software Program Delivery team is looking for a strong candidate to drive programs across our organization. The candidate will be responsible for managing schedules, commitments, monitoring progress against milestones, managing escalations, and providing concise updates to senior leadership. Responsible for scoping and defining the technical design, driving execution, and delivery of a software feature, solution, or product. Serves as the bridge between cross-functional teams including marketing, Design, and R&D. Refines the requirements and distributes work into logical customer valued deliverables, and opportunistically identifies synergies with HP's existing systems. Responsible for defining the overall approach and architecture and is accountable for defining the overall quality plan for that feature, solution, or product, and ensuring the on-time delivery, escalating, as necessary. Responsibilities: Plays a critical role in the planning and execution of the organization's most complex and visible projects or programs in support of the continuing evolution of the organization's software products. Partners across functions to prioritize, plan, track and execute complex, cross organizational programs while maintaining focus on building high quality programs. Defines processes that comprise the software development lifecycle and mentors, other members of the team, to do the same. Reaches across functions or departments to mitigate program risks and resolves issues that affect release, scope, schedule, and quality. Drives and tracks software releases, features and bug fixes, testing, and documentation. Demonstrates strong communication skills by providing clear, concise, and timely updates to stakeholders at all levels, facilitating effective collaboration across cross-functional teams, and ensuring alignment on project goals and deliverables. Manages program budgets, including forecasting, tracking expenditures, and ensuring projects are delivered within financial constraints. Collaborates with finance teams to optimize resource allocation and support strategic business objectives. Knowledge & Skills: Comprehensive experience in developing commercial software products using agile development practices. Expertise in managing cross-organizational software development projects from initiation through delivery. Hands-on experience with developing and reporting on metrics for engineering development. Analytical and problem-solving experiences with large-scale systems. Comprehensive experience with a controlled software release process involving a product lifecycle management tool. Proven experience in communicating complex technical concepts to both technical and non-technical audiences, adapting messaging for diverse stakeholders, and fostering a collaborative team environment. Demonstrated proficiency in budgeting, financial planning, and cost management for large-scale software programs. Scope & Impact: Viewed as leaders within the program management practice. Decision significantly affect the quality and success of team projects and have impacts on programs that may last up to a year. Provides guidance for junior team members. Acts as a subject matter expert within the organization. Complexity: High: Extensive cross-functional/cross-organizational senior management interface; deals with complex strategic issues. Unique mastery and recognized authority on relevant subject matter knowledge including technologies, theories, and techniques. Contributes to the development of innovative principles and ideas. Successfully operates in HP’s most complex disciplines. Provides highly innovative solutions. Leads large, cross-division functional teams or projects that affect the organization's long-term goals and objectives. May participate in cross-division, multi-function teams. Provides mentoring and guidance to lower level employees. Education & Experience: Bachelor's degree in relevant area or demonstrated competence. Typically 10+ years of relevant experience. The pay range for this role is $154,400 to $242,4000 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 11 paid holidays Additional flexible paid vacation and sick leave ( US benefits overview ) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. HP occasionally offers work authorization sponsorship for critical need roles. However, this opportunity currently does not offer work authorization sponsorship. Job - Software Schedule - Full time Shift - No shift premium (United States of America) Travel - Relocation - Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal "

Posted 2 weeks ago

HP logo
HPVancouver, Washington

$147,050 - $230,850 / year

Software Portfolio Program Manager Description - Job Summary This role is responsible for leading hands-on program management during analysis, design, development, testing, implementation, and post-implementation phases of a software feature, solution, or product. The role drives the orchestration of various technical projects and fosters innovation through effective leadership, communication, and technical acumen. The role serves as a bridge between technical teams and business stakeholders, driving the successful execution of technical projects that contribute to the organization's strategic objectives. Responsibilities Plays a critical role in the planning and execution of the organization's most complex and visible technical projects or programs in support of the continuing evolution of the organization's software products. Partners across functions to prioritize, plan, track and execute complex, cross organizational programs while maintaining focus on building high quality programs. Defines the overall vision, strategy, and roadmap to address the problems/opportunities in collaboration with product managers and engineers. Reaches across functions or departments to mitigate program risks and resolves issues that affect release, scope, schedule, and quality. Drives and tracks software releases, features and bug fixes, testing, and documentation. Engages with executive leadership and other stakeholders to provide updates, gather requirements, and manage expectations. Allocates resources, including personnel and budgets, to ensure project teams have the necessary support to achieve objectives. Ensures that project deliverables meet established quality standards and are aligned with business and technical requirements. Demonstrates a comprehensive understanding of concepts and principles within own job family and knowledge of other related job families. Interprets internal/external business challenges and recommends best practices to improve products, processes, or services. Education & Experience Recommended Four-year or Graduate Degree in Computer Science, Information Technology, Business Management, or any other related discipline or commensurate work experience or demonstrated competence. Typically has 10+ years of work experience, preferably in program/project management, scrum master, professional technology organization, or a related field. Preferred Certifications Program Management Professional Knowledge & Skills Agile Methodology Automation Change Management Computer Science Continuous Improvement Process JIRA Kanban Principles Lean Manufacturing Milestones (Project Management) New Product Development Process Improvement Product Management Project Engineering Project Management Project Planning Project Schedules Risk Management Scrum (Software Development) Software Development Sprint Planning Cross-Org Skills Effective Communication Results Orientation Learning Agility Digital Fluency Customer Centricity Impact & Scope Impacts large functions and leads large, cross-division functional teams or projects. Complexity Provides highly innovative solutions to complex problems within established policy. Disclaimer This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. The pay range for this role is $147,050 to $230,850 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: * Health insurance * Dental insurance * Vision insurance * Long term/short term disability insurance * Employee assistance program * Flexible spending account * Life insurance * Generous time off policies, including; * 4-12 weeks fully paid parental leave based on tenure * 11 paid holidays * Additional flexible paid vacation and sick leave (US benefits overview [https://hpbenefits.ce.alight.com/]) • The compensation and benefits information is accurate as of the date of this• posting. The Company reserves the right to modify this information at any time,• with or without notice, subject to applicable law. Job - Software Schedule - Full time Shift - No shift premium (United States of America) Travel - Relocation - Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal "

Posted 2 days ago

Udemy logo

Program Manager, Customer Success Operations

UdemyDenver, CO

$118,000 - $147,000 / year

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Job Description

Join Udemy. Help definethe future of learning.

Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact.

Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead.

Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home. 

Learn more about us on our company page.

Where we Work

Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays.

About your skills

  • Project Management: Strong project management skills, with the ability to manage multiple priorities and deadlines effectively.

  • Project Management Technologies: Strong proficiency in project management tools.

  • Cross-functional Collaboration: Experience working cross-functionally with teams such as Sales, Marketing, and Product.

  • Communication: Excellent verbal and written communication skills, with the ability to present complex information in an understandable and actionable way.

About this role

We are looking for an experienced Program Manager to join our Customer Success Operations team. This role will focus on developing, implementing and maintaining programs that enhance customer experience, drive retention, and support the overall growth of our customer success organization. The ideal candidate will have a strong background in program management, operations, and customer success.

What you’ll be doing

  • Project Management: Drive cross functional projects, transformational projects, and change management projects in partnership with CS Leadership

    • Examples of specific projects:  Customer Advisory Board ownership, Winback Program management, 

  • Design, implement, and manage customer success programs and initiatives

  • Develop standardized processes and workflows to improve operational efficiency

  • Create and maintain program documentation, playbooks, and best practices

  • Monitor program performance and implement continuous improvement strategies

  • Training and Support: Provide ongoing training and support to the Customer Success team on tools, process and policies. Create training materials and best practice documentation.

  • Collaborate cross-functionally with Sales, Marketing, Product, and Engineering to align customer success strategies and programs across teams.

What you’ll have

  • Experience: 5+ years of experience in Program/Project Management roles ideally across  a Customer Success Operations, Customer Success Management discipline 

  • Knowledge of customer success methodologies and frameworks

  • Experience with project management platforms.

  • Prior experience in a SaaS environment.

  • Tech-savvy: Familiarity with other customer success tools and CRM systems (e.g., Salesforce) is a plus.

  • Customer-centric Mindset: Passion for creating outstanding customer experiences and helping teams achieve that goal

Posting Date: December 29th

Application Window: 

We anticipate the application window will be open until  January 19, 2026. Based on business needs, this opportunity may remain posted beyond or closed before the anticipated application window.

At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, and specific work location due to differences in the cost of labor. In addition to a base salary, this role is also eligible for equity.

At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, and specific work location due to differences in the cost of labor. In addition to a base salary, this role is also eligible for equity.

Hiring Compensation Range
$118,000$147,000 USD

Why work here?

You’ll grow here.Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you.

AI is real here.We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways.

You’ll own your work.We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact.

You’ll build with others.We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction.

You’ll see your impact.What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs?

Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN together. 

Our Benefits Start with U

Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits,Mexico BenefitsTurkiye Benefits & US Benefits, pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process. 

Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies.
At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you! 

Information regarding data privacy is available within the Udemy Careers Privacy Notice.

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