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OpenAI logo
OpenAISan Francisco, CA
About the Team OpenAI's User Operations team shepherds our customer's adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for a Technical Program Manager to join our Senior Support Engineering team. This role is an exciting opportunity to help define and implement foundational support practices that will scale with OpenAI's growth. You will lead efforts to establish new operational frameworks, driving process alignment with various internal teams, and leading tooling and automation projects. This position offers the chance to make a significant impact in shaping customer experience while collaborating across multiple teams. We're looking for people who thrive at the intersection of project management, systems building, data science/data engineering/software engineering, team enablement, and customer advocacy - and enjoy working cross-functionally in a fast-paced, evolving environment. This role is based in San Francisco, CA, and follows a hybrid work model of 3 days in-office per week. Relocation assistance is available. In this role, you will: Lead support delivery programs for Tier 3 frontline delivery for our most strategic customers (enterprise support, premium support, named support relationships, and customer escalations), including productivity and workflow improvements, team operations, and knowledge management for the Support Delivery team Own the premium support service strategy and design Partner with Support Delivery and cross-functional leadership to define the experience, stand up the program, manage pilots and rollout, and ensure premium operations and playbooks stay healthy over time Lead strategy and program design for internal support initiatives, including specialization programs, quality initiatives, community support, and launch supportability Coordinate requirements, implementation, and ongoing iteration with internal build owners and systems partners Lead projects to identify, implement, and scale tools and automation that improve customer support efficiency and effectiveness Create scalable practices for a rapidly growing environment, driving impact across multiple areas of the customer journey Collaborate across teams to identify opportunities for improvement, reduce friction, and enhance overall customer satisfaction Help shape the vision and strategy of a new team, contributing to its long-term success and influence across the organization You might thrive in this role if you: Have 8+ years of experience in program management, operations, or support engineering, with a focus on building scalable processes and tooling Have shipped or maintained tools and automations (dashboards, ETL pipelines, low-code apps) that eliminated manual work and scaled beyond a single team Treat ChatGPT & LLMs as default co-developers, rapidly turning natural-language ideas into working code or queries Deeply enjoy working cross-functionally and are skilled at building relationships with Product, Engineering, and Operations teams Excel in a dynamic, high-impact team environment where you can create structure and make meaningful contributions Are passionate about using tools and automation to drive efficiency and improve customer outcomes Possess exceptional communication, organization, and problem-solving skills About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Posted 30+ days ago

P logo
Pure Storage Inc.Santa Clara, CA
We're in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry. This type of work-work that changes the world-is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Program Manager in our Integrated Operations Program Management Office, you will be pivotal in driving the success of our most critical, cross-functional projects. You will orchestrate the full program lifecycle, from strategic planning to execution, ensuring alignment with business objectives and seamless delivery. This role is a unique opportunity to participate in transformative initiatives, bridging the gap between business and technology to deliver significant organizational impact. WHAT YOU'LL DO Participate in the planning and execution of multiple, large-scale programs and projects simultaneously, ensuring they are delivered on time, within scope, and aligned with strategic business goals. Establish and enforce project management governance, processes, and best practices across cross-functional teams, ensuring consistency and efficiency in how we operate. Serve as the a liaison between business stakeholders and technical teams, translating business requirements into clear project outcomes and ensuring that technical solutions meet business needs. Drive accountability and clear communication by providing regular, high-level updates to stakeholders, steering committees, and C-level executives, and proactively identifying and mitigating risks and dependencies. Develop and implement key performance indicators (KPIs) and metrics to measure project progress and success, ensuring we achieve measurable business outcomes and continuously improve our processes. WHAT YOU BRING Demonstrated experience in a program management role, leading complex, cross-functional projects that support core business functions such as IT, Sales, or Marketing. A proven ability to structure and manage a project's lifecycle, from crafting business requirements to overseeing user acceptance testing (UAT) and managing scope changes. Expertise in various project management methodologies, including Waterfall and Agile, and the ability to apply the right approach to different projects. Exceptional communication and leadership skills, with a track record of influencing and collaborating with diverse teams and senior leadership to drive project success. Proficiency with project management tools to manage program plans, track metrics, and create insightful dashboards that provide a clear view of project health and progress. We are primarily an in-office environment and therefore, you will be expected to work from the Santa Clara, CA office in compliance with Pure's policies, unless you are on PTO, or work travel, or other approved leave. Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations. This role may be eligible for incentive pay and/or equity. There is no application deadline and we accept applications on an ongoing basis until the job is filled. The annual base salary range is: $149,000-$2,240,000 USD WHAT YOU CAN EXPECT FROM US: Pure Innovation: We celebrate those who think critically, like a challenge and aspire to be trailblazers. Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortune's Best Large Workplaces in the Bay Area, Fortune's Best Workplaces for Millennials and certified as a Great Place to Work! Pure Team: We build each other up and set aside ego for the greater good. And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources and company-sponsored team events. Check out purebenefits.com for more information. ACCOMMODATIONS AND ACCESSIBILITY: Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you're invited to an interview. OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM: We're forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn't just accepted but embraced. That's why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership. Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire. JOIN US AND BRING YOUR BEST. BRING YOUR BOLD. BRING YOUR FLASH.

Posted 5 days ago

Vizient logo
VizientCentennial, CO

$77,400 - $135,400 / year

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future. Summary: In this role, you will be a strategic sourcing and implementation resource, dedicated to delivering best in class contracting strategies and expertise that result in supply chain cost reductions for a clinically driven regional aggregation group in the Northeast. You will also develop an aggregation group-specific contract strategy to reduce spending and create savings solutions, improve operational efficiencies, and maximize delivered value. Responsibilities: Develop project plans and engage appropriate internal and external stakeholders to meet savings goals and business objectives through a variety of contracting strategies. Conduct and interpret financial analysis, market trends, and consult with subject matter experts to formulate contract strategy recommendations. Conduct ongoing price monitoring and contract maintenance utilizing Vizient benchmarking tools to review existing agreement market relevance and pricing for negotiations. Work with health-system stakeholders and teammates to identify new savings and contracting opportunities. Identify gaps in contracting portfolio to ensure realization of engagement value. Manage the bid process and generate Request for Proposals (RFP's) based on customer input and best practices, work with suppliers on specific terms and conditions and pricing to achieve market relevant value. Work independently with legal team to negotiate terms and conditions of complex contracts (e.g., physician preference, clinical preference, purchase services, capital), building consensus and executing to meet the needs of members, suppliers, and Vizient. Cultivate and build strong relationships with key internal stakeholders such as legal, analytics, backend systems, and the team supporting aptitude sourcing platform. Qualifications: Relevant degree preferred. 2 or more years of relevant work experience required. Ability to think critically and effectively present information in a summary fashion utilizing Microsoft tools required. Health care contracting background with experience in successful contract negotiations preferred. Strong relationship-building and strategic partnering skills preferred. Willingness to travel. Estimated Hiring Range: At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $77,400.00 to $135,400.00. This position is also incentive eligible. Vizient has a comprehensive benefits plan! Please view our benefits here: http://www.vizientinc.com/about-us/careers Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.

Posted 30+ days ago

Sierra Space logo
Sierra SpaceCentennial, CO

$178,145 - $244,970 / year

Sierra Space Careers: At Sierra Space, we build the missions and systems that keep our world secure in the domain above Earth. Sierra Space team members share a spirit of innovation and collaboration and a belief that we can deliver on the boldest missions in space today. Together with our customers, we aim to safeguard our nation, sustain human presence in space, and secure the freedom of operations in low Earth orbit and beyond. Our success is measured by the trust of those who rely on what we build and deliver, and our technologies keep the United States and its allies mission-ready throughout space. We are mission-driven, and together, we are an extraordinary team. About the Role The Sr. Program Manager is responsible for leading a program and has overall responsibility and authority for that program/contract's cost, schedule, and technical performance. This role involves comprehensive program planning, execution, and resource management to ensure successful program outcomes. They will have a proven record of successful program management execution, in-depth knowledge across all facets of program management, and proficiency in financial and performance metrics analysis. The Sr. Program Manager will collaborate with cross-functional teams to achieve program objectives and develop and initiate Learning & Development programs. This position offers the opportunity to work on complex projects, stay updated with the latest industry trends, and contribute to the continuous improvement of program management processes. In this role, you will lead a program and assume overall responsibility and authority for its cost, schedule, and technical performance, while being accountable for a program, Integrated Product Team (IPT), or portfolio of programs valued up to $250M. You will manage budgets, schedules, and execution in alignment with contractual requirements, developing and maintaining comprehensive program plans, schedules, and budgets. By monitoring program performance, you will implement corrective actions as needed to meet objectives, leveraging specific program management training in EVMS, CAM, BOE, FAR, and CAS to ensure success. You will apply advanced project management methodologies and tools, analyze financial and performance metrics to drive decisions and improvements, and collaborate with cross-functional teams, including engineering, finance, and operations. Additionally, you will communicate program status, risks, and issues to stakeholders, prepare and deliver effective reports and presentations, and ensure compliance with all contractual and regulatory requirements. Building strong relationships with external customers and stakeholders will be critical, as will developing and initiating Learning & Development programs to enhance team capabilities. You will apply problem-solving skills to address challenges, lead a single program, an IPT, or a portfolio of programs, and provide mentorship to junior managers. Development Program Managers in this role should have a strong technical background or an engineering degree, while Sustaining Program Managers should possess technical acumen, even if they do not hold an engineering degree. With an external, customer-facing, end-to-end responsibility, you will lead management reviews, interface with financial teams, and drive complex program strategies. You will provide strategic knowledge of the organizational impact on programs, demonstrate proven leadership in removing obstacles that affect performance, and exhibit exceptional skills in high-level stakeholder management and decision-making. Mastery in leading organization-wide program strategies, the ability to lead interdisciplinary teams in program delivery, and strong leadership skills to execute programs without direct authority will be essential to your success. About You Our mission is driven by an unyielding commitment to advancing space-based technology in service of our customers and safeguarding national security. We seek individuals who are passionate about innovating beyond boundaries and relentlessly pursuing solutions that protect, preserve and empower - to join us in this critical mission. We're looking for team members who align with our values, mission and goals - while also meeting the minimum qualifications below. The preferred qualifications are a bonus, not a requirement. Minimum Qualifications: An active Top Secret with SCI eligibility U.S. Security Clearance is required Requires Bachelor's degree in a related field (or equivalent work experience in lieu of degree or Masters +10 yrs experience). Typically 12+ years of related experience. Certifications: Senior-level project management certifications preferred (e.g., PfMP). Expert knowledge of all related program management areas, including strategic and operational aspects. Leadership and business management skills to direct complex programs and multiple teams. Ability to manage high-profile, large-scale programs or a substantial program portfolio. Advanced negotiation and conflict resolution in customer and stakeholder interactions. Strong financial acumen for managing and reporting on program health and performance. Ability to lead programs that significantly impact the organization's strategic goals. Preferred Qualifications: Familiarity with Agile project management methodologies. Strong analytical and organizational skills. Excellent communication and teamwork skills. Willingness to learn and adapt to new technologies and methodologies. Proficiency in using project management software tools such as Microsoft Project, JIRA, or Asana. Experience with risk management and mitigation strategies. Knowledge of Lean Six Sigma principles and practices. Ability to manage multiple projects simultaneously and prioritize tasks effectively. Understanding of software development lifecycle (SDLC) and systems engineering processes. Experience with contract management and negotiation. Familiarity with data analysis tools such as Excel, Tableau, or Power BI. Strong technical writing skills for creating detailed project documentation and reports. Understanding of supply chain management and logistics as they pertain to program execution. Ability to conduct root cause analysis and implement corrective actions. Compensation: Pay Range: $178,145.00 - $244,970.00 Your actual base compensation will be determined on a case-by-case basis and may vary based on job-related knowledge and skills, education, experience, internal equity and market competitiveness. IMPORTANT NOTICE: This position requires current/active Top Secret with SCI eligibility U.S. Security Clearance. U.S. Citizenship status is required as this position needs an active U.S. Security Clearance for employment. Non-U.S. Citizens may not be eligible to obtain a security clearance. The Department of Defense Consolidated Adjudications Facility (DoD CAF), a federal government agency, handles the adjudicative aspects of the security clearance eligibility process for industry applicants. Adjudicative factors which affect the outcome of the eligibility determination include, but are not limited to, allegiance to the U.S., foreign influence, foreign preference, criminal conduct, security violations and illegal drug use. Elevate Your Career At Sierra Space, we are committed to your personal and professional development. We empower you to make profound and meaningful contributions and foster a vibrant culture of collaboration, where teamwork ignites breakthrough innovations. We also offer a generous benefit package, including medical, dental, and vision plans, 401(k) with 150% match up to 8%, life insurance, 3 weeks paid time off, tuition reimbursement, and more. Sierra Space is an industry-leading space and defense technology company providing satellites, spacecraft, and enabling mission systems and components. We deliver mission-proven technologies to our customers that safeguard our nation, protect space-based assets and enable space exploration. Application Deadline: This role will remain posted until a qualified pool of candidates is identified. Please note: Sierra Space does not accept unsolicited resumes from contract agencies or search firms. Any unsolicited resumes submitted to our website or to Sierra Space team members not through our approved vendor list or Talent Acquisition will be considered property of Sierra Space, and we will not be obligated to pay any referral fees. Sierra Space Corporation is an equal opportunity employer and is committed to working with and providing reasonable accommodations to applicants with disabilities. If you need special assistance or a reasonable accommodation related to applying for employment with Sierra Space or at any stage of the recruitment process, please contact us.

Posted 30+ days ago

P logo
Pickle Robot CompanyBoston, MA

$140,000 - $160,000 / year

About this role: Pickle is on the hunt for a highly experienced and driven Senior Technical Program Manager (TPM) to lead the planning, execution, and delivery of innovative robotics solutions that power our warehouse-automation systems. This role requires a unique blend of deep technical expertise, proven program management leadership, and cross-functional influence to ensure the successful development and deployment of complex robotic hardware and software systems. You'll serve as the strategic orchestrator between engineering, product, operations, and manufacturing teams, owning multiple critical programs and driving them from concept through production at scale. Your contributions will directly impact the speed, quality, and scalability of Pickle's revolutionary material-handling robots reaching our customers. Extensive experience in robotics or closely related fields,, PLM systems, and mastery of both Waterfall and Agile project management methodologies will be critical to success in this role. If you're a seasoned technical program manager with 8+ years of experience and a proven track record of delivering complex, multi-disciplinary robotics programs, this is your chance to make a significant impact. Responsibilities: Lead multiple programs for complex robotic development, ensuring on-time, high-quality deliverables from conception to deployment and production scaling. Drive strategic schedules for critical programs across the robotics portfolio, ensuring timely delivery of key milestones and proactively managing dependencies. Enable core engineers to focus on critical development and innovation by optimizing workflows, eliminating operational bottlenecks, and building scalable processes. Partner with engineering, product management, technology development, and operations leadership to define program strategy, project requirements, technical milestones, and success metrics. Develop comprehensive program plans, schedules, and risk management strategies for programs involving mechanical, electrical, embedded systems, and software components. Drive cross-functional coordination and communication at all levels to resolve technical challenges, align teams toward common objectives, and maintain program momentum across the organization. Own and optimize the Engineering Change Management (ECM) process, ensuring efficient BOM management, drawing release workflows, version control, and traceability. Manage stakeholder expectations across engineering teams, executives, external partners, and customers, providing clear program updates, reports, and proactive risk mitigation plans. Ensure compliance with industry regulations, safety standards, and best practices in robotics development and warehouse automation. Lead partnerships with supply chain, manufacturing, and deployment teams to ensure seamless integration, production scaling, and field deployment of robotics solutions. Establish and track program health metrics, identify risks early, and drive corrective actions to keep critical programs on track. Mentor junior TPMs and engineers on program management best practices, risk management, and cross-functional collaboration. Skills: 8+ years of experience in technical program management in robotics, automation, or closely related fields such as autonomous systems, industrial robotics, or hardware-intensive product development. Robotics experience or experience in a closely related field is required. Deep knowledge of robotics systems, including sensors, actuators, embedded systems, motion control, and complex hardware/software integration. Proven track record of successfully leading and delivering complex, multi-disciplinary programs from conception to deployment and production scaling in fast-paced, high-growth environments. Strong experience with Engineering Change Management (ECM), BOM management, drawing release processes, and configuration management. Familiarity with Arena or similar PLM tools is highly desirable. Expert understanding of Waterfall, Phase-Gated, Agile, and Scrum project management methodologies with demonstrated ability to apply them effectively. Deep familiarity with Jira, Smartsheet, or similar tools. Exceptional ability to identify technical trade-offs, prioritize critical tasks, and solve complex challenges in robotics development with minimal guidance. Proven ability to influence and align engineering teams, executives, and external partners on program goals and drive consensus across competing priorities. Experience with robotics automation, industrial robotics, autonomous systems, or warehouse automation is highly desirable. Strong background in supply chain, manufacturing, and production scaling for robotics hardware. Demonstrated ability to lead in fast-paced, dynamic environments with evolving priorities, ambiguity, and technical complexity. Exceptional communication and cross-functional collaboration skills with ability to operate effectively at all organizational levels. Self-driven, highly organized, strategic thinker excited to work in an R&D-heavy robotics environment. Willing to work at least 3 days per week at our offices in Charlestown, Massachusetts. $140,000 - $160,000 a year Pay at Pickle At Pickle Robot Company, we believe transparency builds trust. The salary range listed here is provided in accordance with Massachusetts law and reflects what we reasonably and in good faith expect to offer for this role. We often consider candidates at different levels of seniority, and final compensation will reflect the level at which a candidate is hired, along with factors like experience and location. About Pickle Robot Want to get in on the ground floor of a fast-growing, VC-backed robotics company? Join Pickle Robot! We build systems that companies and their teams love. Pickle robots unload trucks. Every day, millions of trucks and containers are loaded and unloaded, often requiring manual labor-tough, dirty, dangerous, and hard to staff. Pickle automates this process using AI, machine learning, and robotics to deliver reliable products. Our Unload Systems work with teams on loading docks to make the job safer, faster, and more efficient. Pickle provides best-in-class benefits including health, dental, & vision insurance; unlimited vacation, along with all federal and state holidays; 401K contributions of 5% your salary, travel supplies, and other items to make your working life more fun, comfortable, and productive. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Posted 2 weeks ago

OpenAI logo
OpenAISan Francisco, CA
About the Team OpenAI's Human Data Team creates custom data solutions driving groundbreaking research. Our work enhances and evaluates our flagship models and products like ChatGPT, GPT-4, and Sora, and contributes to safety initiatives through collaboration with our Preparedness and Safety Systems teams. About the Role As a Technical Program Manager (TPM) in the Human Data team you will partner with research and engineering to design and implement pragmatic solutions for collecting high-quality data. You will be a key interface between our research roadmap, external vendors, AI trainers, and the Human Data engineering team. This role is based in our San Francisco HQ and will report to the Head of Human Data Operations. We offer relocation support to new employees. In this role, you will: Collaborate with Research: Partner with researchers to scope data collection needs, define success metrics, and establish quality measurement frameworks. Design & Execute Data Collection Campaigns: Translate research needs into actionable plans and accelerate execution by leveraging existing tooling and iterating to reach the desired outcome. In many cases, you will need to implement scrappy new solutions while partnering with engineering to design robust/scalable solutions. Unblock Yourself: You must be deeply uncomfortable with the idea of sitting around waiting for external dependencies, and have the technical acumen and drive to figure out how to achieve at least partial success in the interim Optimize Systems & Processes: Build and optimize dashboards to track campaign performance, leveraging SQL and Python for data analysis and actionable insights. Drive Technical Roadmaps: Collaborate with engineers to enhance data platforms, resolve blockers, and ensure security best practices such as access management Scale Your Impact: Advise and empower program managers and vendors to drive day-to-day execution so that you can focus on addressing high priority opportunities. You'll thrive in this role if you: Proficient in SQL and Python for data analysis, including querying databases, processing large datasets, and generating actionable insights Proficient in Python for interacting with various tools via APIs, including sending requests, processing responses, and integrating functionalities into workflows Proficient in SQL for creating analytics dashboards, including writing complex queries, optimizing data retrieval, and visualizing insights for decision-making A strong understanding of how LLMs work and of prompt engineering Are excited to understand the technicalities of cutting edge AI research and work alongside researchers from instantiation to launch Enjoy being part of an ambitious and technically-minded team Have experience working at large scale across a portfolio of projects Want to get your hands dirty; grit and creative problem solving will be required daily Have an action-oriented and deeply curious mind Learn technical concepts exceptionally quickly, seeking out knowledge to become proficient in areas that are new to you Operate with high horsepower, are adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthless prioritization Thrive in dynamic environments and can navigate ambiguity with ease About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Posted 30+ days ago

Hoyleton Youth and Family Services logo
Hoyleton Youth and Family ServicesHoyleton, IL
Description POSITION SUMMARY Assistant Program Manager is responsible for assisting in therapeutic programming. This position reports directly to the Programs Manager. Assistant Program Manager will advocate for clients and staff. Ensure that clients are provided with the highest quality care that is consistent with the CARE/TCI practice model. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Provides shift planning, coaching and decision making support for staff on duty, consistent with CARE principles Assist in interviews, selects, supervise and complete performance evaluations for Youth Care Workers assigned to the cottage. Works with Program Managers to correct performance problems as needed, including recommending disciplinary actions to the Director of Residential Services. Complete Medicaid documentation as required by the agency as well as assist/provide oversight to all staff in their completion of Medicaid paperwork. Ability to role model/Coach a strong work ethic with a focus on providing quality care for children Ability to build trust and a strong relationship with staff, peers, and stakeholders. Assures on-going communication among youth care staff and between other members of the residential team, including therapists, recreational and administrative staff. Identifies staff development needs and recommends and/or requires on-going training for cottage staff. Provides input to the annual training plan for residential staff. Participates in treatment planning and coordinates implementation of treatment plans for residents in the cottage. Consults with therapist concerning behavioral management problems, recommending adjustment to treatment plans as needed. Reviews incidents involving restraints or timeouts; identifies patterns associated with individual residents and/or staff and develops strategies to reduce such episodes to the degree possible. Assists with restraints if needed, modeling best practices. Assures that required records and reports are completed, including client summaries, incident reports, workers compensation reports and other administrative and treatment summaries. Submits maintenance requests as needed. Assures a hygienic environment throughout the cottage. Assists in the development of the cottage budget; monitors expenses and minimizes budget variances. Oversees the compliance with, and documentation of, Medicaid requirements by assigned staff. Requests training for staff if needed. This Position requires on call status whenever applicable. Assumes other related tasks as required by the Program Manager Requirements QUALIFICATION REQUIREMENTS Possess and retain a valid Illinois driver's license. Strong organizational and time management skills. Excellent interpersonal skills. Excellent oral and written communication. Must be able to direct services in a manner that reflects appreciation for the cultural background, heritage and identity of the clients. Must meet DCFS/CANTS Clearance Requirements. Must be at least 21 years of age. Must possess and maintain a valid driver's license and maintain proof of automobile insurance. EDUCATION AND/OR EXPERIENCE Bachelor's Degree in the human service field with 2 years of experience; or equivalent combination of education and experience preferred. CARE & TCI Hoyleton has adopted the CARE (Children and Residential Experience), developed by Cornell University, to guide our culture and practice. CARE is grounded in six core principles: Developmentally Focused, Family Involved, Relationship Based, Ecologically Oriented, Competence Centered, and Trauma Informed. Completion of CARE and TCI training is an internal requirement for all staff and must be completed upon hire. Ongoing application of these principles is expected and essential to successful job performance. TCI (Therapeutic Crisis Intervention). Employees must: Pass the written test annually Pass the physical test every six months (if applicable to their role) Consistent participation and application of both CARE and TCI principles drive company culture and are essential to job performance.

Posted 30+ days ago

Intel Corp. logo
Intel Corp.Hillsboro, OR

$130,300 - $253,980 / year

Job Details: Job Description: The world is transforming - and so is Intel. Intel is a company of bold and curious inventors and problem solvers who create some of the most astounding technology advancements and experiences in the world. With a legacy of relentless innovation and a commitment to bring smart, connected devices to every person on Earth, our diverse and brilliant teams are continually searching for tomorrow's technology and revel in the challenge that changing the world for the better brings. We work every single day to design and manufacture silicon products that empower people's digital lives. Come join us and do something wonderful. Who we Are: As part of this team, you will help us grow our secure solution suite to meet U.S. Government requirements. The Intel Information Security organization is seeking a Multi-Project Wafer (MPW) Shuttle Program Manager. The candidate chosen for this role will manage a team of engineers working on design, architecture, and build secure classified infrastructure products to support USG operations. As a Multi-Project Wafer (MPW) Shuttle Program Manager you will play a pivotal role in overseeing and managing the execution of Multi-Project Wafer (MPW) Shuttles. The role involves strategic planning, risk management, and operational excellence to ensure seamless delivery of shuttles and high customer satisfaction. The successful candidate will work closely with cross-functional teams and subject matter experts from design database validation through packaged unit delivery, creating a collaborative environment to drive project success and continuous improvement. Key Responsibilities: Lead and execute multi-project shuttles across multiple Intel technologies, ensuring timely delivery and alignment with customer requirements. Develop and implement risk mitigation strategies to manage shuttle execution challenges. Enhance onboarding processes for first-time customers and streamline document management for ease of access and understanding. Optimize and Innovate strategies and BKMs for seamless execution of end-to-end Shuttle operations. Collaborate with and coordinate among multiple subject matter experts and cross-functional teams, including Tape-out, Frames, Fab, Die Prep, and Assembly teams, to ensure alignment and success in shuttle operations. Develop roadmaps and execute strategic objectives for future shuttle projects. Foster a customer-first attitude by maintaining strong relationships and delivering high-quality service. Qualifications: You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. Experience listed below would be obtained through a combination of your degree, research and or relevant previous job and or internship experiences. Minimum Qualifications: US Citizenship. Ability to obtain and maintain an active US Government clearance (TS/SCI). Bachelor's with 4+ OR Master's with 3+ OR PhD with 1+ years experience and a degree in Engineering, Computer Science, or another STEM field of study. 3+ years experience of relevant experience in silicon design, engineering project management, semiconductor shuttle operations and/or a similar role. 3+ years experience risk management and operational planning. 3+ years experience project management skills. Preferred Qualifications: Active US Government Security Clearance. Bachelor's with 6+ OR Master's with 4+ OR PhD with 2+ years' experience and a degree in Engineering, Computer Science, or another STEM field of study. Familiarity with shuttle operations and Fab manufacturing processes Proven track record of enhancing operation excellence and working with cross-functional teams. Prior working experience with MPW / Shuttle or test chip design tapeout desired. Proven track record of technical leadership and project execution management in the complete life cycle of a Silicon on Chip (SoC) or similar products from definition to design and tape-out. Working fluency on process technology parameters, overall semiconductor manufacturing steps from design fracture through package assembly, process characterization, physical design rules/runset. Familiarity with database management for large, multi-site design projects. Working experiences of interfacing with process, design, and design automation teams. Good understanding of leading-edge process technologies, devices, and the interactions with circuit design. Familiar with SoC, CPU and custom (analog and digital) design styles, flows, tools, and methodologies. Familiar with EDA design software for VLSI layout and physical verification. Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams. Job Type: Experienced Hire Shift: Shift 1 (United States of America) Primary Location: US, Oregon, Hillsboro Additional Locations: US, Arizona, Phoenix, US, California, San Jose Business group: Intel Foundry strives to make every facet of semiconductor manufacturing state-of-the-art while delighting our customers -- from delivering cutting-edge silicon process and packaging technology leadership for the AI era, enabling our customers to design leadership products, global manufacturing scale and supply chain, through the continuous yield improvements to advanced packaging all the way to final test and assembly. We ensure our foundry customers' products receive our utmost focus in terms of service, technology enablement and capacity commitments. Employees in the Foundry Technology Manufacturing are part of a worldwide factory network that designs, develops, manufactures, and assembly/test packages the compute devices to improve the lives of every person on Earth. Posting Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. Position of Trust N/A Benefits: We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here: https://intel.wd1.myworkdayjobs.com/External/page/1025c144664a100150b4b1665c750003 Annual Salary Range for jobs which could be performed in the US: $130,300.00-253,980.00 USD The range displayed on this job posting reflects the minimum and maximum target compensation for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific compensation range for your preferred location during the hiring process. Work Model for this Role This role will require an on-site presence. * Job posting details (such as work model, location or time type) are subject to change.

Posted 1 week ago

SunSource logo
SunSourceHouston, TX
SunSource and its family of companies represent 200+ locations and 3,000+ employees making up one of North America's leading value-add industrial distribution companies. We provide customers with products and solutions within Fluid Power, Fluid Process, Fluid Conveyance, General Industrial Components, and Industrial Service & Repair. www.sun-source.com Launch Your Career in Industrial Sales! Grow Our Own (GO2) - Industrial Sales Development Program What is GO2? GO2 is our 12-to-18-month development program designed for recent graduates interested in a career in industrial sales. You will receive comprehensive training, hands on experience, and dedicated mentorship, preparing you to transition into a full-time sales role in an assigned territory. What You will Do Participate in structured training at one of our sales hubs. Receive ongoing mentorship and professional development. Provided in-depth product training. Learn full cycle outside sales skills. Work alongside experienced Account Managers on joint sales calls. Build relationships with new and existing customers. Solve real-world customer problems through technical and product solutions. What You will Need Associate degree or technical training in a related field. Bachelor's degree in Industrial Distribution, Engineering, Supply Chain, Sales, or related field (preferred). Coursework, training or certifications in Fluid Power, Fluid Process, or Fluid Conveyance (preferred). Internship or co-op experience in a sales/distribution or manufacturing environment (preferred). Mechanical interest and aptitude. Ability to start in Summer or Fall 2025. Willingness to relocate for training (12+ months) and for final placement at completion of program. Strong verbal and written communication skills with the ability to be outgoing, friendly, approachable and build relationships with peers and potential customers. Competitive in nature with a passion for winning and a commitment to delivering top results in a performance-based environment. What we Offer Competitive compensation package Relocation assistance (if applicable) Medical, dental, vision insurance + 401(k) Paid vacation and holidays Tuition reimbursement and ongoing training We are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN E-Verify. If you are an individual with a disability and require an accommodation to complete the application process, please contact [email protected] to request reasonable accommodation. Only requests for accommodations in the application process will be returned. Sun-Source | Privacy Policy We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Posted 30+ days ago

Appian logo
AppianMclean, VA
Appian is seeking a strategic and customer-focused Program Manager to lead key initiatives that strengthen the Public Sector customer experience. In this role, you'll design and execute programs that support onboarding, adoption, value realization, and renewal - ensuring mission-critical outcomes for government clients. The ideal candidate will be a strategic thinker with a passion for customer advocacy and a proven track record of developing and executing successful customer-centric programs. This individual will work cross-functionally with sales, product, marketing, and support teams to create a seamless and impactful customer journey. This role is based at our HQ in McLean, VA. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 4 - 5 days per week to foster that culture, ensure we thrive through shared ideas and teamwork, and maximize opportunities to connect with the exceptional people across Appian. While working in-person with customers is our main priority, we also believe the office environment enables more opportunities to celebrate wins, collaborate effectively, and build strong relationships across teams. As a Program Manager, you will: Design, implement, and optimize a portfolio of customer success programs encompassing onboarding, adoption, value realization, and renewal. Lead and manage large-scale, cross-functional projects from initiation through to completion, ensuring they are delivered on time, within scope, and meet strategic objectives. Develop and manage a strategic roadmap of customer success initiatives that align with overarching company goals and customer needs. Serve as the voice of the customer within the organization, gathering and analyzing feedback to inform program development and product enhancements. Establish, monitor, and report on key performance indicators (KPIs) for customer success programs, including but not limited to customer health scores, Net Promoter Score (NPS), churn rates, and renewal rates. Collaborate closely with cross-functional leaders to ensure a cohesive and unified customer experience across all touchpoints. Develop and maintain strong relationships with key customer stakeholders, acting as a trusted advisor and strategic partner. Identify and mitigate risks to customer success, proactively developing and implementing strategies to address challenges. Champion a customer-centric culture throughout the organization. Basic Qualifications: Bachelor's degree in a relevant field. A minimum of 10+ years of experience in program management, customer success, or a related field within a B2B SaaS or technology company. Proven ability to develop and execute complex programs and large-scale projects with measurable results. Strong analytical skills with the ability to translate data into actionable insights. Excellent communication, presentation, and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Proficiency with CRM software (e.g., Salesforce) and customer success platforms (e.g., Gainsight, Totango).

Posted 30+ days ago

Compass logo
CompassManhattan, NY

$80,300 - $120,200 / year

About This Role You will help Compass become the leading source of New York City (NYC) real estate information by using a metrics-driven, continuous improvement approach to preempting and resolving the root causes of NYC data quality issues. You will provide operational oversight as the single point of ownership for identifying product and process improvements to help scale our NYC business. You will work cross-functionally with product managers, engineers, data analysts, operational/support teams, and key business stakeholders to grow and maintain the Compass Search and Listings platform, to the benefit of the key NYC market. As a vital member of the Data Operations team, you will play a critical role in ensuring the highest level of NYC search and listings data quality, to effectively power all of our products and proprietary agent tools serving customers in the region. Responsibilities Guide Compass to become the leading source of real estate information in NYC by identifying and helping develop solutions for listing and building data quality challenges Define, monitor, and improve key data quality and health metrics to evaluate the effectiveness of product and operational efforts to create value for agents and clients Collaborate with agents, sales managers, regional leads, and other stakeholders to identify, define, and prioritize the problems they face Assist with the identification of product and process improvements to reduce the volume of data quality issues affecting our NYC customers Establish and execute on a roadmap of product and operational improvements that deliver systemic solutions to customer problems Serve as the primary point of contact for NYC customer escalations Oversee and iteratively improve existing processes to maintain sales and rental listing data coverage and quality, including contract and sold data verification, ACRIS updates, and third-party data comparisons Receive, review, and action inbound requests from external partners, including REBNY, OLR, and others Coordinate across teams to ensure issues are resolved in a timely manner and that NYC customers and other key stakeholders are aware of the resolution status and timing Prepare and present periodic progress updates to regional leadership and agents What We Look For 3-5 years experience in program management, customer-facing data and/or software support roles, or equivalent, ideally within the context of NYC residential real estate Experience leading continuous improvement initiatives related to data quality, product support, or similar processes to the benefit of end customers Experience resolving customer-facing issues in partnership with product managers and/or engineers, leveraging software-based ticketing systems such as Zendesk, Jira, or similar Experience analyzing structured and unstructured datasets using advanced spreadsheet formulas and techniques Excellent problem-solving and communication skills, with the ability to translate complex technical issues into clear, concise program updates for both technical and non-technical audiences Demonstrated ability to prioritize and manage multiple concurrent issues, identify and consolidate related issues, track progress across teams, and escalate effectively when needed Track record of success collaborating across a wide range of internal and external stakeholders, including engineers, data analysts, product managers, and customers/clients Proven ability to take ownership of issues end to end, ensuring thorough follow-through from identification to resolution Fast learning self-starters, who are technically skilled, open-minded, and willing to adapt to changing situations Familiarity with large-scale data pipelines, ETL applications, REST APIs, and web/mobile products is a plus Located in New York City (sorry, no remote) At Compass, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place. Compensation: The base pay range for this position is $80,300-$120,200; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.

Posted 3 weeks ago

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Mele Associates, Inc.Novato, CA

$140,000 - $180,000 / year

MELE is seeking a Program Manager (PM) to support the Mobile Detection Deployment Program (MDDP)/Mobile Detection Deployment Unit (MDDU) program. MDDUs are assets designed to supplement Federal and State partners' and first responders' existing CBRN detection and reporting capabilities in support of national and other special security events. The program is growing into the full spectrum of CBRN detection, however the emphasis of this support is focused on radiological/nuclear detection operations and instrumentation. The nature of the MDDU force will be voluntary and managed on a rotational basis for scheduled events and short notice requested to deploy. The Program Manager is responsible for providing operational and program support. This position will be the lead personnel for their specific location and responsible for successful completion of all tasks. This position will be an asset designed to supplement Federal and State partners' and first responders' existing CBRN detection and reporting capabilities in support of national and other special security events. Deployment without advance notification may be required. This position must have experience with radiological/nuclear detection instrumentation. RESPONSIBILITIES: Duties will include but are not limited to the following. Supervise regional mobile detection deployment units (MDDU) in delivering critical assistance to chemical, biological, radiological and nuclear (CBRN) detection and interdiction capabilities during domestic law enforcement counterterrorism operations. Provide program management, field operations, logistics and inventory, and fleet management support to a national CBRN support capability that assists CWMD's law enforcement and other public safety partners at all levels of government with detecting, reporting, and interdicting WMD threats. Develop and deploy to field detection surge deployments to expand operational agencies' threat detection posture and capacity. Augment existing capability structures with detection technologies and technical support subject matter experts, and deploy CWMD assets in parallel with existing anti- and counter-terrorism security plans, tactics and procedures. Support the management and use of regional screening support teams and equipment trailers to augment partner agency detection and protection efforts that focus on transportation pathways, critical infrastructure, and large-scale events. Deploy advanced next generation CBRN detection equipment to enhance existing detection capabilities to meet evolving threats and public safety requirements. Supplement public safety agencies at all levels of government with advanced CBRN detection equipment that includes hand-held, man-portable, stationary, mobile, and wide area units for use in diverse deployment tactics and environments. Enhance Federal, State, local, tribal and international agencies' (FSLTI) existing CBRN detection capabilities, customize their operation plans and tactics, and enhance their WMD threat detection footprint and posture based on user experience, needs, and requirements for special event, enhanced steady-state, or steady-state detection activities. Maintain and provide an extensive suite of CBRN state-of-the-art detection technology and expert training and technical support in equipment operation, deployment tactics, primary and secondary screening, alert/alarm adjudication, and reachback for immediate scientific analysis. Strategically locate detection equipment caches and technical support personnel throughout CONUS for immediate short- and long-term support deployments that include national special security events, significant state and local special events, special operations, and multi-agency training and exercise activities. Coordinate and integrate with multi-agency operational planning and threat detection activities. REQUIREMENTS: Experienced in chemical, biological, radiological and nuclear CBRN detection with emphasis on R/N detection. 12 years relevant experience in R/N detection training and supporting preventive R/N detection mission operations at special events or during steady state operations where R/N detection is regularly employed. Event support can also include but not limited to demonstrations, training, and exercises at Department of Homeland Security Special Event Assessment Rated SEAR Events or National Security Special Events NSSE. Knowledgeable in using the following the equipment: Personal Radiation Detectors PRD Spectroscopic/Non-Spectroscopic; Human Portable Radiation Detection Backpacks; Radiological Isotope Identification Device RIID High-Res/Low-Res; Mobile Radiation Detection Systems. Auxiliary Equipment: Radios, Radioactive Material Sources. Able to lift and carry up to 50 pounds of equipment repetitively. Excellent verbal and communications skills to include completing daily situation reports, after-action reports, monthly report. Proficient in the use of computers, A/V equipment, Microsoft Office products, Word, Excel, PowerPoint. Radiation Worker training and experience working with radioactive materials. Experience with agency fleet requirements This position requires travel between 50 to 75 percent of the month within the contiguous United States and US territories to support program needs. This may include mission deployments over 10-days with back-to-back travel to another mission. Must have valid driver's license and able to drive a dually pick-up truck with fifth wheel trailer Active CDL license or ability to obtain one immediately upon hire Must possess or be able to obtain and maintain a SECRET level security clearance and DHS Suitability. DESIRED EXPERIENCE: Experience with biological and/or chemical detection experience and equipment is highly desired Bachelor's degree preferred but not required; equivalent experience may be substituted for degree LOCATION: This is a full-time position in Novato, CA, USA #OPT SALARY: Salaries are determined based on several factors including external market data, internal equity, and the candidate's related knowledge, skills, and abilities for the position. The expected salary range for this position is $140K-$180K. Benefits MELE Offers Employer-paid employee Medical, Dental and Vision Care. Low-Cost Family Health Care offered. Federal Holidays and three (3) weeks' vacation 401(k) with Employer Match Cross-training opportunities About MELE Associates, Inc. With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran and minority-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include National Security and Intelligence, CBRNE Defense and Security, Facility Management and Engineering, Law Enforcement and Emergency Response Training, Technical, Analytica, and Program Management Support, and IT/Cybersecurity. MELE Associates, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. MELE Associates, Inc. is an E-Verify employer.

Posted 30+ days ago

C logo
Cambia HealthTacoma, WA

$100,300 - $135,700 / year

Program Manager or Sr DOE - Provider Incentives Hybrid in Portland, OR or Renton, WA Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system. Who We Are Looking For: Every day, Cambia's dedicated team of Program Managers are living our mission to make health care easier and lives better. As a member of the Risk Adjustment and Stars team, our Program Managers partner with cross functional teams to develop, drive, and lead strategic initiatives to successfully meet Government Programs goals and objectives. Responsible for building trusting relationships between all stakeholders in provider incentive programs and Government Programs teams by understanding each team's vision, strategy and business objectives and establishing credibility as a trusted expert resource to influence positive outcomes - all in service of making our members' health journeys easier. Are you passionate about driving meaningful change in healthcare through strategic collaboration? Are you energized by the challenge of aligning multiple stakeholders toward common goals? Then this role may be the perfect fit. What You Bring to Cambia: Qualifications: Bachelor's degree (Master's preferred) in Nursing, Public Health, Healthcare or Business Administration or related field Minimum 5 years relevant experience in a population health in a large healthcare delivery, health insurance or health care consulting organization with specific Medicare/Government Programs or clinical/population health experience including demonstrated experience leading a program or equivalent combination of education. Skills and Attributes: Demonstrates extensive experience with Medicare, Quality, Stars and Risk Adjustment activities, including the ability to educate internal teams and providers on the importance of these activities to the success of Regence and provider organizations Possesses strong experience in evaluating and managing multiple complex programs to ensure they achieve business objectives, with advanced knowledge of health insurance industry trends, Commercial and Federal Employee Program (FEP) legislation, regulations and exposure to integrated finance and delivery models as they relate to population health management and improving member health outcomes Serves as the Government Programs subject matter expert and primary point of contact for all Quality Incentive Programs (QIP) stakeholders and for providers with more complex QIP and provider incentives issues and questions Collaborates with teams that support Network Management with Medicare-specific data and education, while maintaining responsibility for Provider Incentive Program development, related metrics, and program operations Acts as the liaison between QIP/provider incentives and Network Management to ensure transparency, effective communication and alignment, while maintaining general knowledge of value-based arrangements, including contract terms and performance targets Experience with AI tools and technologies to enhance productivity and decision-making in professional settings highly desired Exhibits advanced communication and facilitation skills with all levels both within and outside the organization, including the ability to identify problems, develop solutions, and implement chosen courses of action to resolve complex issues and build consensus while leading and motivating others through ambiguity in fast-paced environments Demonstrates experience coordinating initiatives and bringing people together across multiple locations and functions while working across a highly matrixed organization, with advanced problem-solving skills and the ability to think about population health, clinical and business problems in new ways Supports internal and external partners in developing strong working relationships with strategic providers to develop and/or support incentive/performance strategies that produce improved outcomes for members and enhance the member experience while providing mutual strategic benefit for the provider and Regence What You Will Do at Cambia: Extensive experience with Medicare, Quality, Stars and Risk Adjustment activities, including the ability to educate internal teams and providers on the importance of these activities to the success of Regence and provider organizations Strong experience in evaluating and managing multiple complex programs to ensure they achieve business objectives and deliver measurable outcomes Advanced knowledge of health insurance industry trends, Commercial, FEP, and Medicare legislation, regulations, and exposure to integrated finance and delivery models as they relate to population health management and improving member health outcomes Advanced communication and facilitation skills with all levels both within and outside the organization, including the ability to identify problems, develop solutions, and implement chosen courses of action to resolve complex issues and build consensus Experience leading and motivating others by influencing and leading through ambiguity, with the ability to thrive in extremely fast-paced environments Proven ability to coordinate initiatives and bring people together across multiple locations and functions while working effectively across highly matrixed organizations Strong problem-solving skills with demonstrated ability to think about population health, clinical, and business problems in innovative ways and clarify key issues in complex situations Expertise in developing and implementing strategic solutions that drive organizational success while managing competing priorities and stakeholder interests #LI-Hybrid The expected hiring range for a Program Manager is $100,300 - $135,700 depending on skills, experience, education, and training; relevant licensure / certifications; and performance history. The bonus target for this position is 15%. The current full salary range for this role is $94,000 - $154,000. The expected hiring range for a Program Manager Sr is $110,500 - $149,500 depending on skills, experience, education, and training; relevant licensure / certifications; and performance history. The bonus target for this position is 15%. The current full salary range for this role is $104,000 - $169,000. About Cambia Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through. Why Join the Cambia Team? At Cambia, you can: Work alongside diverse teams building cutting-edge solutions to transform health care. Earn a competitive salary and enjoy generous benefits while doing work that changes lives. Grow your career with a company committed to helping you succeed. Give back to your community by participating in Cambia-supported outreach programs. Connect with colleagues who share similar interests and backgrounds through our employee resource groups. We believe a career at Cambia is more than just a paycheck - and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more. In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include: Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits. Annual employer contribution to a health savings account. Generous paid time off varying by role and tenure in addition to 10 company-paid holidays. Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period). Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave). Award-winning wellness programs that reward you for participation. Employee Assistance Fund for those in need. Commute and parking benefits. Learn more about our benefits. We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb. We are an Equal Opportunity employer dedicated to a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required. If you need accommodation for any part of the application process because of a medical condition or disability, please email CambiaCareers@cambiahealth.com. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy.

Posted 30+ days ago

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McAfee Corp.California, MD

$142,040 - $233,345 / year

Job Title: Senior Technical Program Manager, MarTech Role Overview: As McAfee continues to evolve into a consumer-centric business, Technical Program Managers play a pivotal role in driving key Product and Engineering initiatives towards successful launches. This Senior Technical Program Manager will be an important member of our eCommerce Technical Program Management team supporting new AI driven features and product launches. You will report to the Director, Technical Program Management, eCommerce. This is a Hybrid position based in The United States. Candidates must be within a commutable distance to either our San Jose, CA, or Frisco, TX, offices. You will be required to come onsite from time to time for meetings to collaborate with executives and other team members. We are only considering candidates who are within a commutable distance to our locations and are not offering relocation at this time. About the role: Own and drive Marketing Technology (MarTech) related CRM, AdTech, eCommerce portfolio and other critical programs. Oversee the entire MarTech platform, segmentation, messaging functionality, conversion metrics, user experience, and integration with other systems like email, SMS, customer data platform, segmentation, and decision-making architecture. Manage issues and risks, create mitigation plans, escalate to appropriate stakeholders, and produce program reports for executive leadership. Ability to tackle complex challenges, think critically, work cross-functionally, and deliver innovative solutions. Conduct and mandate thorough testing to ensure the MarTech platform functions correctly and to identify potential issues before launch. Partner with engineering, UX, product and business leaders to help better prioritize and execute on AI based product, platform, and marketing strategy. Work with engineering, analytics, product management to define key performance Indicators to analyze marketing platform success. Experience managing programs with geographically dispersed teams. Oversee multi-channel and multi focus initiatives across the consumer organization. Manage third party requirements and interfaces with third party stakeholders, as necessary. Interface regularly with global and geo marketing teams to coordinate marketing campaigns and bring visibility to internal stakeholders. Provide guidance and mentoring to junior team members. About you: 9+ years of technical project or program management experience in driving consumer-centric applications with at least 5 years driving programs for MarTech, CRM, AdTech, eCommerce platforms. 5+ years of experience using project/portfolio management tools such as ClickUp, JIRA, Confluence, VersionOne, Asana, Monday.com or Smartsheet. Possess a proven track record of successfully implementing extensive and intricate migration or new technology stack programs spanning multiple quarters, geographical regions, and product lines. Leverages AI tools to be a force multiplier to execution. Must have experience analyzing data and being able to identify areas for improvement in the platform Experience with Adobe eCommerce Suite, Adobe Target, Adobe Analytics, Adobe Experience Manager, Adobe Experience Platform, Adobe Campaign Standard. Strong technical orientation and solid understanding of Product Development Life Cycle (PDLC). Strong negotiation, communication and conflict management skills with the ability to articulate concepts and rationale to stakeholders at all levels of the organization. Experience working with multiple global time zones. #LI-Hybrid Company Overview McAfee is a leader in personal security for consumers. Focused on protecting people, not just devices, McAfee consumer solutions adapt to users' needs in an always online world, empowering them to live securely through integrated, intuitive solutions that protects their families and communities with the right security at the right moment. Company Benefits and Perks: We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees. Bonus Program 401k Retirement Plan Medical, Dental, Vision, Basic Life, Short Term Disability and Long-Term Disability Coverage Paid Parental Leave Support for Community Involvement 14 Paid Company Holidays Unlimited Paid Time Off for Exempt Employees 96 Hours of Sick Time and 120 Hours of Vacation for Non-Exempt Employees Accrued Each Year We're serious about our commitment to diversity which is why McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status. The starting pay range for this position is $142,040.00-$233,345.00. McAfee takes into consideration an individual's skillset, experience and location in making final salary determinations. For further details, please discuss with the Talent Acquisition Partner. Please click here to view and download the Job Applicant Privacy Notice, which applies to all McAfee job applicants who are residents of the state of California.

Posted 3 weeks ago

Gartner logo
GartnerFort Myers, FL

$84,000 - $116,000 / year

About the role: The primary purpose of this role is to drive revenue growth through tactical execution of retention programs, driving higher retention across Global Technology Sales (GTS). This encompasses planning and development activities such as program design and execution, process improvement and world-class execution of existing programs to new areas. This role will lead execution with support from BU partners and sales leaders. The role will focus on quantitative and qualitative analysis to identify actionable insights, measure progress, and impact (ROI) to make necessary ongoing enhancements. The role should fulfill all requirements of planned and ad-hoc activities to meet the needs of a specific region(s) in GTS. What you will do: Responsible for the management and execution of programs, processes, systems, communications & logistics related to Sales Operations Take ownership and define, deliver and manage programs on a global basis, in any area of the sales operations business. Support achievement of business objectives and goals and satisfaction of business needs by designing, coordinating, implementing, managing, measuring and monitoring the effectiveness of sales programs. Partner & collaborate with senior Strategy and Operations colleagues, IT & other business units to capture operational & business requirements, establish and execute on strategies and tactical plans for the definition, development and implementation of cohesive programs. Provide thought leadership on appropriateness of tools and process to deliver program goals. Design and deliver program communications and presentations to all management levels within and beyond Sales. Manage ongoing interactions with internal stakeholders. Create and manage key success measurement criteria and develop feedback reports and analysis to drive continuous program improvement. Maintain an excellent understanding of sales areas supported, internal/external business management & informational needs. Use subject matter expertise to prepare and maintain project and process workflow documentation. Create, run and maintain tracking and reporting processes and tools to monitor aspects of strategic business operations. What you will need: Bachelor's Degree or higher 7+ years' business experience 5+ years successful project management experience involving implementation of large strategic projects across a complex matrix organization with distributed virtual teams. Ability to lead multiple large projects in parallel, continuing level of quality/detail for business analysis, design, and project management for each. Experience supporting content, strategy or product and/or product strategy, analytics platform projects and programs Experience with release planning, authoring user stories and acceptance criteria, viable product negotiation, and working with agile development teams with successful results. Demonstrated track record of successful business analysis, design and management of optimized processes, projects and programs in a complex global workforce environment. Leadership skills with the ability and credibility to own and manage complex global cross-business-unit programs of work, gain consensus and ensure successful outcomes, among large, diverse, global groups of constituents, with a broad spectrum of roles and titles, including senior executives. Thought leadership skills & ability to partner with senior management on program development and to lead and advice team members. Excellent stakeholder management, people skills, negotiation, influencing, collaboration, communication, and presentation skills a must Excellent business operations, project management, analytical & organizational skills, IT literacy, numeracy, initiative, problem solving, rigor and attention to detail, time management and prioritization skills Ability to manage, lead and guide less experienced colleagues. Ability to work independently and as a collaborative team player, with excellent time management & prioritization skills to manage a heavy, diverse workload, multiple non-routine complex projects, often with competing priorities and tight deadlines, concurrently, maintaining complete control over process at all times. What you will get: Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching and more! Collaborative, team-oriented culture that embraces diversity Professional development and unlimited growth opportunities #LI-KP2 Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 84,000 USD - 116,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com. Job Requisition ID:100713 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

Posted 3 weeks ago

Wolters Kluwer logo
Wolters KluwerHouston, TX

$145,500 - $203,900 / year

LOCATION: Hybrid - 8 days a month in the office. (See locations on the posting). OVERVIEW Wolters Kluwer Health Business Transformation team is searching for a strong Technical Project & Program Manager to play an important role in our transition to a new consolidated suite of business systems across the segments. The Technical Project & Program Manager will be responsible for managing all aspects of diverse, medium to moderately complex CRM, Salesforce CPQ, middleware, custom integrations, data migration and business transformation projects, including project planning, execution, timing, functionality, quality and cost. The person in this position will also play an active role as an internal change agent ensuring adoption of new processes and systems throughout the organization. This senior Technical Project & Program Manager must have strong technical and organizational skills and be an informed team leader that makes timely decisions within a high energy, fast-paced environment. This is a tremendous opportunity for someone with a passion for improving business results by transforming the business systems and processes of a leading healthcare information technology company. RESPONSIBILITIES Manage the end-end project lifecycle for our strategic CRM, Salesforce and other projects Create project plans, identify constraints and dependencies Proactively manage project risks and mitigation Control scope and evaluate business priorities to efficiently balance resources and projects Define goals, measure progress, manage cross functional team dependencies and timelines Facilitate requirements gathering and fit gap sessions Maintain project documentation in MS Project, Confluence, OneDrive, SharePoint and Teams Participate in a cross functional Steering Committees and facilitate trade-off/prioritization discussions as well as discuss risks and mitigation strategies Lead cross functional teams, hold regular project reviews, and drive progress towards milestones and deliverables, including with vendors and internal/external implementation partners Collaborate and work cross-functionally with various areas of the organization to identify resource, budget and time constraints, provide direction on finding solutions to issues Ensure that key stakeholder objectives are achieved throughout the transformation (including status updates, reporting, schedule tracking, and cost tracking) Produce clear and concise executive reports and have confidence to present to an executive-level audience on project status and progress including financial recognition Manage dependencies between multiple projects and multiple business unit needs Successfully lead the delivery of projects utilizing direct and non-direct reports Be an informed project leader that makes and drives timely decisions within a high energy fast-paced environment QUALIFICATIONS Education: Bachelor's or Master's degree in Business or an equivalent field, or MBA or equivalent understanding of business process and financial concepts Experience: 7+ years of project management experience 5+ year experience as a project manager on complex transformational technical projects Prior experience directly managing CRM, Salesforce, CPQ and related implementations in an Enterprise environment Expert knowledge in all lead to order operations Able to converse in technical language and possess knowledge of Salesforce, CRMs and other systems, systems integration, data and application development Experience in the identification, assessment, and management of risks; able to manage the risks, not just the risk log. Experience with work estimation on technical projects Familiarity with Agile and SDLC Excellent interpersonal and communications skills with a demonstrated ability to interact with high level non-technical stakeholders as well as technical development teams in a global environment Experience working with cross functional teams comprised of internal resources, shared enterprise resources and 3rd party vendors / implementation partners Proven ability to influence cross-functional teams without formal authority Comfortable in developing effective relationships with cross functional stakeholders, senior leadership, and scrum teams across the organization Conflict management skills including the ability to work with and resolve conflicting needs and requirements Ability to analyze data, properly articulate and take proactive action on risks and dependencies Ability to comprehend and communicate technical concepts Possess a sense of accountability and pride for delivering on time and on budget with expected quality Strong organization skills, ability to prioritize in the face of multiple project demands and focus on critical details Strong interpersonal leadership skills and ability to commit, influence, motivate and successfully manage teams while working in a matrix / dotted line management structure, teams are not direct reports Ability to learn new concepts/hardware/technologies quickly Excellent meeting management, presentation, and facilitation skills Self-motivated, able to stay on track, pursue solutions without supervision, and willing to do what it takes to get the job done Experience with Change Management methodologies desired Experience with multinational corporate structures is a strong plus PMI and/or Lean/Agile certification(s) are required #Li-Hybrid Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $145,500 - $203,900

Posted 2 weeks ago

Booking Holdings logo
Booking HoldingsNorwalk, CT

$123,300 - $150,700 / year

Booking Holdings (NASDAQ: BKNG) is the world's leading provider of online travel and related services, provided to consumers and local partners in more than 220 countries and territories through five primary consumer-facing brands: Booking.com, Priceline, Agoda, KAYAK and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world. For more information, visit BookingHoldings.com and follow us on X (formerly known as Twitter) @BookingHoldings. This role is eligible for our hybrid work model: Two days in-office. The GBS Organization provides services to the Booking Holdings Brands, which consist of Enterprise Program and Change Management, Process Excellence, and Global Process Ownership, to name a few. The GBS Organization is seeking a Project Manager to join their Enterprise Project Management team. This vital layer within the EPMO is directly responsible for translating strategic vision into tangible results by driving disciplined project delivery and execution. This role requires an experienced Program Manager to lead strategic project execution by partnering with stakeholders to define the vision, goals, and measurable KPIs. You will manage end-to-end project P&L and budget optimization while actively owning the project's risk management strategy. Success includes leading cross-functional teams and establishing the formal executive governance structure to ensure informed decision-making and optimal ROI. In this role you will get to: Lead cross-functional and matrixed project teams of associates at all organizational levels, fostering a culture of accountability and innovation that extends beyond the project lifecycle and leveraging strong influencing skills to deliver project objectives. Partner with executive stakeholders to define the project's strategic vision and roadmap, translating high-level business goals into actionable, measurable deliverables and KPIs. Lead the development of the project plan, defining the critical path, milestones, resource dependencies, and governance structure necessary to achieve strategic objectives on time and within budget. Establish and champion the project risk management strategy, proactively identifying, analyzing, and mitigating high-impact risks and organizational constraints to protect project performance and financial outcomes. Own the end-to-end project P&L and financial health, establishing and managing the budget to ensure capital allocation is strategically optimized for maximum ROI and sustained business value delivery, including appropriate change control. Establish and lead the executive governance structure and present project status, financial performance, and strategic risks into insights that drive informed decision-making by senior leadership. What you have: Bachelor's Degree PMP Certification is a plus SmartSheet knowledge is a plus Practical experience in managing projects through the full SDLC is preferred Jira knowledge is a plus Google Suite knowledge is a plus Agile Project Management experience is a plus Our Commitment to Inclusion Through the Booking Holdings brands, we help our customers reach all corners of the earth. Our ability to provide great service rests on how well we understand our diverse customer base, which is why having a diverse team is so important to us. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration. There are a variety of job related factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus and equity grant. The base salary range for Connecticut and the NYC-metro area is $123,300-$150,700. We are proud to offer a comprehensive benefits program designed to keep you and your family healthy, plan for the future and make the most out of life. For a glimpse of our benefits offerings, please see here. In addition to competitive health and wellness benefits, we currently offer other perks to eligible employees, such as: tuition reimbursement, fitness reimbursement, discounts, and more! If this role resonates with you, we encourage you to click the "apply" button! EEO Statement: Booking Holdings is an equal opportunity employer in accordance with all applicable federal, state and local laws. We ensure equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local law. Booking Holdings also extends this policy to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. Booking Holdings and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need reasonable accommodation in order to search for a job opening or apply for a position, please email reasonableaccommodation@bookingholdings.com with your request. M/F/V/D/S #LI-Hybrid

Posted 30+ days ago

W logo
Whitney M. Young, Jr. Health Center, Inc.Albany, NY

$62,000 - $66,000 / year

Description Be a part of the mission at Whitney Young Health (WYH) to provide high quality healthcare that is affordable and accessible to our diverse community. WYH has a robust benefits package including generous time off, affordable health, dental and vision insurance, 401k with safe harbor employer match, tuition reimbursement, term life insurance, commuter benefits and more! GENERAL RESPONSIBILITIES: The Program Manager at Whitney Young Health is responsible for the supervision and delivery of specific Community Prevention and Treatment Services grant-funded programs ensuring that they are running smoothly, while attending to both team and patient cohort needs. The Program Manager will provide direct supervision for all staff members employed under the assigned CPTS projects. The Program Manager will be responsible for the monitoring and reporting of statistical information and programmatic outcomes. The Program Manager will attend trainings required for the management of goals and objectives for the grant and will work with the CPTS Program Director and evaluation team to identify strategies for program sustainability. They will meet regularly with subcontractors and identify areas of collaboration with other community agencies and non-profits to enhance service delivery. SPECIFIC RESPONSIBILITIES: Monitors, reviews and signs off on initial assessments, re-assessments, service plans and case closures. Performs periodic chart audits. Works with the project team to identify and resolve barriers to achieving work plan objectives for targeted populations; attends multidisciplinary case conferences/Huddles. Oversee walk-in HIV/HCV counseling, testing and referrals (CTR) service. Works collaboratively with community agencies to ensure the timely linkage to services for client referrals. Works collaboratively with the staff to ensure data is entered timely and accurately in the electronic health record and in designated State and Federal data management systems. Reports all program data and program outcomes to the CPTS Program Director; reports any significant deviations from QI plan, work plan deliverables or delays in data collection. Tracks spending across assigned grants, monitors and tracks patient-level incentives and tangible supports (bus passes, gift cards, etc.), and reports these to the CPTS Program Director. Collaborates with the CPTS Program Director and support staff to develop strategies for continuous quality improvement, reduce health disparities in subpopulations, and improve retention and adherence. Keeps abreast of any AIRS or federal data collection changes and provides technical assistance to staff regarding data entry and data collection of quality indicators. Works collaboratively with Decision Support Analyst and Practice Management Reporting Analyst to develop, improve, revise, and update CPTS data collection tools. Responsible for gathering, summarizing, interpreting, preparing program & QI reports in a timely manner based on reporting schedule in order to fulfill New York State, Federal and agency reporting requirements. Represent CPTS programs in internal and external meetings and activities Monitors the usage and dissemination of information and educational resources, materials and supplies for programmatic utilization. Oversees the completion of all Diffused Evidence Based Interventions (DEBIs) Keeps abreast and maintains a working knowledge of significant Federal and State developments and trends in the fields of HIV/AIDS and HCV; attends necessary trainings. Participates in the monthly AIDS Institute Reporting Software webinars. Demonstrates excellence in both internal and external customer service. Understands and is able to effectively communicate HIPAA compliance, corporate compliance and client confidentiality. Ensures and/or remains in compliance with local, state, and federal regulations, i.e. NCQA, Joint Commission, Ryan White programs, and NYS Department of Health. Adheres to the National Patient Safety Goals as defined by the Joint Commission and the Whitney M. Young Jr. Health Center. Completes other duties as assigned. Requirements MINIMUM QUALIFICATIONS: Bachelor's degree in Health Care Administration, Psychology, Social Work, Nursing, or related field; 2 years of supervisory experience; 2 years of relevant experience in program management; Experience working in the field of HIV/AIDS, HCV, or other chronic illness treatment programs; Demonstrated competency in program development, implementation, and evaluation of health related programs. Experience working in grant funded programs; Computer proficiency including electronic health record and Microsoft Office. PREFERRED QUALIFICATIONS: Masters' degree in Health Care Administration, Public Health, Psychology, Social Work, Nursing or related field with 2 years of experience administering mental health, substance abuse, or infectious disease programs; Bilingual (English/Spanish). Experience with New York State Department of Health AIDS Institute Reporting Software All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status. Salary range: $62,000 - $66,000 annually

Posted 30+ days ago

Zscaler, Inc. logo
Zscaler, Inc.San Jose, CA

$122,500 - $175,000 / year

About Zscaler Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate-we're focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. We value high-impact, high-accountability with a sense of urgency where you're enabled to do your best work and embrace your potential. If you're driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Our Engineering team built the world's largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today's cloud security leader, with more than 65 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy. We're looking for an experienced Governance Risk and Compliance Program Manager-Federal Compliance Programs to join our Technology Risk & Compliance team. This role offers flexibility to work remotely within the United States, with a preference for candidates based near our San Jose, CA office who can participate in a hybrid schedule (3 days per week onsite). Reporting to the Director Technology Risk and Compliance, you will be responsible for: Designing, implementing, and maintaining integrated GRC frameworks FedRAMP and DoD authorization, including continuous monitoring and managing project timelines and deliverables ((e.g., NIST 800-53 Rev 5, FIPS 140-3, DoD CC SRG V1R1, OMB Mandates) Collaborating and communicating GRC requirements to a wide range of stakeholders, including engineering, security, business teams, external assessors, federal agencies, and leadership Monitoring relevant laws, regulations, and industry standards, and conducting compliance assessments to ensure continued adherence Influencing business strategy and decision-making through expert compliance insights and ensuring compliance activities are integrated into broader business processes and initiatives What We're Looking For (Minimum Qualifications) 10+ years of experience in managing FedRAMP, DoD IL5 and DoD IL6 compliance programs from start to finish U.S. citizenship with active U.S. Secret or Top Secret/SCI security clearance Proven expertise in assessing containerized applications, Kubernetes environments and AI/ML technology Experience working with FedRAMP 20x compliance and processes Bachelor's degree in Information Technology (e.g., CIS, CS) or relevant field Experience and Certifications (e.g., CISSP) What Will Make You Stand Out (Preferred Qualifications) Exceptional verbal and written communication skills, tailored for both technical and non-technical audiences Demonstrated strength in prioritizing tasks within a fast-paced, evolving environment #LI-JM1 #LI-Remote Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $122,500-$175,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's Future of Work strategy, hybrid working model, and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Posted 30+ days ago

V logo
Voyager Space HoldingsFolsom, CA

$135,000 - $190,000 / year

Voyager is an innovative defense, national security and space technology company committed to advancing and delivering transformative, mission-critical solutions. We tackle the most complex challenges to unlock new frontiers for human progress, fortify national security, and protect critical assets to lead in the race for technological and operational superiority from ground to space. Forge the Future: Join Voyager Technologies The future belongs to those who build it. At Voyager Technologies, we're building technologies that protect lives, expand frontiers and prepare us for what's next. And we're doing that with people who are wired to solve, build, adapt and lead. These roles are not for the faint of heart. You'll help lay the foundation for humanity's future. Join a culture where innovation thrives, curiosity is rewarded, and impact is real. We're a company of doers, thinkers and builders, united by purpose and grounded in reality. If you want to put your skills to work where the stakes are real and the mission is bigger than any one person, forge the future with Voyager. Job Summary: Responsible for management of all phases of program execution. Development of all program management related documentation such as: monthly status reports, PDR/CDR matter, program planning documentation, program management related CDRLs and presentations of program materials to relatively large technical teams and management, subcontractors, and customers. Responsibilities: Performance of program management tasking is inclusive of tasks identified below, with minimal supervision. Plans, directs, and monitors project(s) to ensure work scope, schedule, and budget are maintained. Responsible for the project level profit and loss. Defines, generates, and reviews project management related material. Ensures that all required resources such as engineering, manpower, production, and facilities are available for the Works closely with the assigned project staff to ensure adequate direction is provided regarding budgeting and execution of Works closely with the assigned project staff to ensure all program deliverables are met Works closely with VTS management to ensure that all program risks and issues are identified early and proactively elevated and properly acted upon. Serves as primary customer contact for project information. Participate in customer meetings, peer reviews, and problem-solving Ensure adherence to all internal Program Management processes. Input into creation of proposals for follow-on Travels up to 25% of the time to various customer locations. Other related job duties, as assigned. Required Qualifications: Bachelor's degree with emphasis in Aerospace or Mechanical Engineering from an accredited college/university. May consider equivalent experience in lieu of degree. 10+ years of program management experience which includes seven (7) years managing DOD propulsion related programs Prior responsibilities directly related to generating, managing, and owning Integrated Master Schedules, Integrated Master Plans, Earned Value Management Direct experience in managing large Subcontracts Experience managing programs for the U.S. Government Customers Voyager Technologies believes in consistent, positive, cooperative, self-motivated professional behavior-we expect all employees to contribute as necessary to get the job done. This job requires an individual with experience in managing: program staff, program budgets, program schedule to include - budgeted cost and schedule, actuals, estimate-to-complete, estimate-at-complete, risks, and earned value management within fixed price, cost type, and time & material contracts. This job requires an individual with excellent interpersonal communication skills (both spoken and written) to include communications with program teams, company management, business partners, and customers. This job involves direct customer contact to perform program management and business development functions. Unless otherwise stated in the requirements section of an individual job description, our positions require U.S. Citizenship, U.S. Permanent Residency, or other status as a U.S. Person as defined by 8 USC 1324b(a)(3). Preferred Qualifications: Master's degree with emphasis in Aerospace or Mechanical Engineering from an accredited college/university. May consider equivalent experience in lieu of degree. Management of rocket propulsion defense system programs Management of Missile Defense Agency programs with MAP/PMAP requirements Experience briefing executive management and customers on program status, risks, and future plans Skills: Ability to multi-task in a highly collaborative team environment. Possess excellent communication skills, with an emphasis on verbal and written Proven ability to solve problems quickly and Overall knowledge of Microsoft Office suite to include: Word, Excel, PowerPoint, and Project Preferred experience in using Integrated Program Management Tools Preferred basic understanding in solid rocket motor design and operation Other: Must have a current DoD Secret Clearance Must be able to obtain and maintain a U.S. Security Clearance at the appropriate level Please click "Apply" to submit your application. Voyager offers a comprehensive, total compensation package, which includes competitive salary, a discretionary annual bonus plan, paid time off (PTO), a comprehensive health benefit package, retirement savings, wellness program, and various other benefits. When you join our team, you're not just an employee; you become part of a dynamic community dedicated to innovation and excellence. To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Voyager is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Minority/Female/Disabled/Veteran The statements contained in this job description are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements. This job description is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice. California pay range $135,000-$190,000 USD

Posted 30+ days ago

OpenAI logo

Technical Program Manager, Support Delivery

OpenAISan Francisco, CA

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Job Description

About the Team

OpenAI's User Operations team shepherds our customer's adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.

About the Role

We are looking for a Technical Program Manager to join our Senior Support Engineering team. This role is an exciting opportunity to help define and implement foundational support practices that will scale with OpenAI's growth. You will lead efforts to establish new operational frameworks, driving process alignment with various internal teams, and leading tooling and automation projects. This position offers the chance to make a significant impact in shaping customer experience while collaborating across multiple teams.

We're looking for people who thrive at the intersection of project management, systems building, data science/data engineering/software engineering, team enablement, and customer advocacy - and enjoy working cross-functionally in a fast-paced, evolving environment.

This role is based in San Francisco, CA, and follows a hybrid work model of 3 days in-office per week. Relocation assistance is available.

In this role, you will:

  • Lead support delivery programs for Tier 3 frontline delivery for our most strategic customers (enterprise support, premium support, named support relationships, and customer escalations), including productivity and workflow improvements, team operations, and knowledge management for the Support Delivery team

  • Own the premium support service strategy and design

  • Partner with Support Delivery and cross-functional leadership to define the experience, stand up the program, manage pilots and rollout, and ensure premium operations and playbooks stay healthy over time

  • Lead strategy and program design for internal support initiatives, including specialization programs, quality initiatives, community support, and launch supportability

  • Coordinate requirements, implementation, and ongoing iteration with internal build owners and systems partners

  • Lead projects to identify, implement, and scale tools and automation that improve customer support efficiency and effectiveness

  • Create scalable practices for a rapidly growing environment, driving impact across multiple areas of the customer journey

  • Collaborate across teams to identify opportunities for improvement, reduce friction, and enhance overall customer satisfaction

  • Help shape the vision and strategy of a new team, contributing to its long-term success and influence across the organization

You might thrive in this role if you:

  • Have 8+ years of experience in program management, operations, or support engineering, with a focus on building scalable processes and tooling

  • Have shipped or maintained tools and automations (dashboards, ETL pipelines, low-code apps) that eliminated manual work and scaled beyond a single team

  • Treat ChatGPT & LLMs as default co-developers, rapidly turning natural-language ideas into working code or queries

  • Deeply enjoy working cross-functionally and are skilled at building relationships with Product, Engineering, and Operations teams

  • Excel in a dynamic, high-impact team environment where you can create structure and make meaningful contributions

  • Are passionate about using tools and automation to drive efficiency and improve customer outcomes

  • Possess exceptional communication, organization, and problem-solving skills

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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