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Role: Senior Business Analyst, Demand Planning

Team: Supply Chain Business Technology

Scope: Individual Contributor, P4

Years of Experience: 6+

Location: Ventura, CA

As a Demand Planning Senior Business Analyst on the Supply Chain team, you will serve as a critical link between our business and technology groups, driving initiatives that enhance planning capabilities across Global and Regional teams-including wholesale and direct-to-consumer channels. In this role, you'll analyze planning processes, translate business needs into actionable system requirements, and support the development and administration of planning tools. You'll balance strategic thinking with hands-on execution, partnering with the Technical Product Manager to guide solutions from concept through delivery. Your work will directly influence forecast accuracy, inventory alignment, and planning efficiency across global channels. By ensuring systems are efficient, scalable, and aligned with user needs, you'll help enable smarter decisions and contribute directly to our mission to Save Our Home Planet.

What You'll Do:

• Lead discovery and documentation efforts to understand the evolving needs of Global and Regional Planning teams across merchandise financial planning, assortment planning, and demand planning.
• Translate planning requirements into scalable, supportable system solutions by serving as a strategic liaison between business stakeholders and Technology teams.
• Maintain deep functional knowledge of planning systems across all channels, ensuring alignment with business processes and user needs.
• Partner with the Technical Product Manager to prioritize initiatives and drive successful solution implementation.
• Define and uphold business analysis standards, including documentation frameworks, process mapping, and use case development.
• Collaborate cross-functionally with Supply Chain, Dealer Services, and Customer teams to assess business impact and design optimized workflows.
• Manage testing activities including creation and execution of user acceptance and regression test plans to ensure solutions meet business goals and quality standards.
• Oversee change management efforts including stakeholder communication, training, and adoption measurement.
• Work with the Data & Analytics team to manage integration requirements, validate data flows, and troubleshoot issues.
• Act as a subject matter expert for escalated support issues, supporting legacy planning system, resolving complex data errors and system disruptions within the planning domain.
• Monitor system performance and recommend strategic improvements to enhance efficiency, reliability, and user experience.

Who You Are:

• Analytical: Breaks down complex problems using data and critical thinking to inform decisions and innovative solutions.
• Detail-Oriented: Ensures accuracy and thoroughness in analysis, documentation, and all deliverables.
• Communicative: Able to clearly articulate planning concepts and system requirements to both technical teams and business stakeholders, and lead workshops to drive alignment.
• Collaborative: Builds trust and alignment with diverse stakeholders, working together across teams to achieve common goals.
• Adaptable: Embraces change and new challenges, readily adjusting to shifting priorities, requirements, or technologies.
• Passionate: Enthusiastic for saving our home planet and integrates this passion into all aspects of work.

Experience You Bring:

• Bachelor's degree in Business, Information Systems, Computer Science, or a related field (or equivalent experience).
• 6+ years of experience in business analysis, product/project management, or a related role - with a track record of translating business needs into technical requirements and driving successful outcomes.
• Strongly preferred: Exposure to demand planning processes (forecasting, planning methodologies) and collaboration with planning teams.
• Familiarity with planning systems and tools such as D365 F&O, Merchandise Financial Planning, and Assortment Planning.
• Proven ability to manage projects or lead initiatives, including coordinating stakeholders and driving outcomes in complex environments.
• Experience acting as an SME or leading functional workstreams during system implementations or major process changes.
• Proficiency with key business analysis tools and software (e.g., process mapping, requirements management, data analysis tools - specific tools/technologies TBD).
• Hands-on experience working in Agile development teams and familiarity with Agile frameworks (e.g., Scrum), collaborating closely with developers and product managers.
• Demonstrated experience in supply chain operations, merchandise planning, or inventory management, with a strong understanding of cross-functional collaboration between planning, sourcing, and fulfillment teams.
• Experience in the apparel, retail, or consumer goods industry is a plus, especially in environments that balance purpose and profit.
• Professional certifications in business analysis or project management (e.g., CBAP, PMI-PBA, PMP) are a plus.

Hiring range: $150,000 - $165,000

At Patagonia, pay ranges are assigned to a job based on the location specific market median of similar jobs according to 3rd party salary benchmark surveys. Individual pay within that range can vary for several reasons including skills/capabilities, experience, and available budget. Note the full pay range for this role ranges from: $120,800 - $181,200 USD Annual USD Annual. The Hiring Range reflects where in the range we intend to hire for this role.

Employee Conduct

It is the responsibility of every employee to contribute to a positive, inclusive work environment through cooperative and professional interactions with co-workers, customers and vendors.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.