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Service Center Front Line Technician (Business)-logo
Service Center Front Line Technician (Business)
CACIChantilly, Virginia
Service Center Front Line Technician (Business) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: None Type of Travel: None * * * Description: The Service Desk Technician will provide frontline support and act as the primary point of contact for large Government organization with diverse customers. Service Desk Technicians will provide the highest quality customer care with every interaction. Require effective customer services skills, emphasizing problem-solving and trouble-shooting skills, contact handling procedures, incident management, communication skills, and an understanding of IT service management processes. Must be able to master the steps required to effectively manage and prioritize incidents, reduce escalations, and demonstrate the essential customer service skills required to improve overall customer satisfaction. Job duties include: Supporting a 24x7 world-class service center Provides first level support for inbound incidents and Service Requests Provide frontline phone and email support related to system and application issues High comfort level working with technology at a fast pace Ability to quickly route issues according to issue type and severity Good communication skills over the phone (polite, good listener, able to dissect customer descriptions into root problems to begin troubleshooting) The ability to multi-task, specifically focused with creating support tickets in a web-based CRM and troubleshoot while speaking to someone on the phone Tracks incidents and requests from identification through resolution ensuring a quality end-to-end customer experience. Conducts initial assessment, triage, research, and resolution for basic incidents and requests regarding the use of application software products and/or infrastructure components. Communicates promptly on progress. Engages other service desk resources or appropriate service resources to resolve incidents that are beyond the scope of their ability or responsibility by routing incidents, as necessary, to product line, application, or system support specialists. Executes against established Service Level Agreements (SLA). Documents resolutions and updates self-help and staff knowledge bases. Alerts management to recurring problems and patterns of problems Qualifications: 1+ year of experience in helpdesk support and or networking Current IAT Level II - Security + Customer service and/or support experience working in a Help Desk, Service Desk, or Call Center environment is preferred Ability to work rotating shift-work Degree or equivalent work experience Experience working with helpdesk ticketing tools and knowledge base resources Experience troubleshooting Microsoft Desktop Operating Systems Experience with server and or desktop virtualization Experience with networked storage Preferred certifications: CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst Microsoft Office Specialist - ________________________________________________________________________________________ What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy. Your potential is limitless. So is ours. Learn more about CACI here. ________________________________________________________________________________________ Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here . The proposed salary range for this position is: $49,900 - $100,000 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

Posted 4 days ago

BUSINESS MANAGER - Tampa, Florida-logo
BUSINESS MANAGER - Tampa, Florida
Rite of Passage BrandTampa, Florida
Do you want to help improve the lives of at-risk youth in your community? Do you want to join a team of people who are hard-working and want to help others? Do you want to build a career, while making a difference in the world? If this sounds like you, let’s talk! We’re hiring a Business Manager at the Rite of Passage Admin. office in Tampa, Florida. Our employees are dedicated and passionate individuals that are committed to inspiring positive change in the lives of youth. Joining our team is more than just a job, it’s an opportunity to create a meaningful career with a company driven by its powerful mission to make a difference. Rite of Passage is a leading national provider of programs and opportunities for troubled and at-risk youth from social services, welfare agencies and juvenile courts. With an emphasis on evidence-based practices and positive skill development, combined with our supportive and therapeutic approach, our organization is respected by industry experts as a highly effective solution for our youth. Since 1984, over 25,000 youths have entered and completed our programs. ROP has built its reputation on running life-changing educational treatment programs that positively contribute to the community. ESSENTIAL FUNCTIONS: Responsible within Business Office, New Business Development, Human Relations, Customer and Community Relations, Regulatory Compliance, and other duties as assigned. Implements, maintains and monitors Business Office information. Implements file management and business systems. Manages the maintenance of all corporate organizational records in a secure comprehensive filing system. Processes the annual insurance applications and certificates, and liability insurance claims. Manages the contract process, advises sites on contract terms and conditions, and collaborates with the site on compliance. Provides direction and assistance to the sites regarding business issues. Implements department goals, objectives and systems. Maintains and updates the Policies and Procedures and Operations Manuals. Reviews Key Performance Indicators and Balanced Scorecard information to ensure accurate reporting for all responsible areas. Works collaboratively with the District Executive Directors, including the development of monthly KPI reports. Develops and implements new approaches and policies and procedures to ensure continual improvements in efficiency of department and provided services. Coordinates with District Boards of Directors as assigned. Maintains the corporate calendar. Special projects as assigned. Implements systems and provides assistance. Supervises and coordinates projects and scheduling. To be considered, you should: Have a BA/BS degree in related field. Have experience in business operations and management. Have supervisory experience. Have interpersonal skills including the ability to interview potential employees if required. Be able to meet the requirements to be an eligible ROP driver. Must possess a current State Driver’s License and have an acceptable driving record for the past three (3) years. Have strong knowledge of overall company operations and policies and procedures. Be able to pass a criminal background clearance check, drug screen, physical and TB test. The Perks: Eligible for Medical, Dental, Vision, and Life Insurance after 90 days of employment. Choice of supplemental benefits, including Short Term Disability and Life Insurance. Eligible for 100% 401k match of up to 6% of your salary after 1 year of employment. Paid Time Off that can be used as soon as it accrues. Free meals on shift Employee incentives including On-The-Spot Bonuses, Rams Bucks, and Longevity Awards. Growth opportunities nationwide – we have 40 programs in 16 states! Tuition Assistance. Apply today and help us make a difference! #ROPKP

Posted 2 weeks ago

Business Office Manager-logo
Business Office Manager
Commonwealth Senior Living at KilmarnockKilmarnock, Virginia
The Business Office Manager oversees the Administrative/business functions of the community. Often as first position of contact for guests, visitors and vendors, a courteous, professional manner and appearance are essential for good public relations. The main objective is to assist the Executive Director in helping the community run smoothly in overall administrative activities. Position: Monday - Friday, Full time, MOD with weekends as needed. Qualifications • Minimum Associates’ Degree; Bachelors’ Degree preferred. Office Management experience is required. • Must be able to read, write, speak and understand the English language. • Experience preferred in an administrative position and/or bookkeeping. Experience in payroll, accounts payable and/or accounts receivable, preferred. • Intermediate to high skill level with computer application systems is essential. • Must be comfortable with a multi-line telephone system, answering, taking messages and transferring calls. • Acceptable driving record (required driver) • Solid organizational skills and ability to meet deadlines. Areas of Primary Responsibility Accounting Liaison • Assist Department Heads, as needed, with entering appropriate data in Yardi. • Supervise, coach, and mentor the Receptionist. • Community point of contact for Human Resources and Accounting situations. • Type memos, correspondence, reports, and other documents as requested. • Maintains current file of residents, resident emergency telephone numbers, and emergency telephone numbers for on-call personnel, department extensions. • Maintains confidentiality of all pertinent resident information to ensure that resident rights are protected. • Knowledgeable about community services and rates. • Responsible for making bank deposits daily. • Maintain Resident Fund Accounts, if applicable. • As approved by Executive Director, responsible for performing administrative tasks in Yardi. • As approved by Executive Director, responsible for compiling data, to be shared with the Home Office. • Reconcile and transmit petty cash reimbursement requests bi-weekly, if applicable. • Mails invoices, VEC Separation Reports, garnishments, etc. to Home Office in timely manner. • Responsible for keeping track of receipts for household account, attaching to check stubs and mailing to Business Office monthly. • Handles semi-monthly supply orders (office, nursing, housekeeping, uniforms, etc.). Human Resources Liaison • Creates and maintains an atmosphere of warmth, personal interest and positive emphasis with professionalism and confidentiality • Assists and supports management and the leadership team with handling and resolving Human Resources issues. • Informs Executive Director and/or the Human Resources Department of issues related to employee relations within the community. • Serve as Human Resources subject matter expert for the community and participate on project teams. • Partners with Executive Director in managing Benefits Education and Administration. • Partners with Risk Management in managing Workers Compensation claims to ensure appropriate employee care and costs management. • Assists employees with internal and external transfer requests and procedures. • Coordinates and tracks “Jump Start” orientation for all new hires. • Ensures accurate maintenance of all employee records and files. • Maintains current files on employees including I-9, new hire paperwork, performance reviews and disciplinary actions • Managing the Staffing and Recruiting Process Works closely with the community’s Talent Acquisition Specialist Monitors and assists managers/supervisors with hiring processes and issues. Submits job requisitions through Formstack based on community hiring needs. o Attends weekly or bi-weekly calls with the Talent Acquisition Specialist. Coordinates and administers pre hire screening including: applicant drug screens, reference checks, background checks, motor vehicle checks, and social security number verification. Facilitates interdepartmental transfers and promotions and transfers or promotions to other communities Oversees the selection and offer processes for employees to ensure proper procedures are followed o Ensures interviews are conducted according to recommended guidelines, consistent screening criteria is used, and only job-related questions are asked. Ensures drug screening and background checks are completed in accordance with CSL policy

Posted 2 days ago

Regional Carrier Partnerships Liaison, Business Insurance-logo
Regional Carrier Partnerships Liaison, Business Insurance
Marsh McLennanCharlotte, North Carolina
Company: Marsh McLennan Agency Description: Marsh McLennan Agency Regional Carrier Partnerships Liaison, Business Insurance Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Regional Carrier Partnerships Liaison at Marsh McLennan Agency (MMA). MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Regional Carrier Partnerships Liaison, you’ll be a vital connection between our carrier partners and the local MMA Mid-Atlantic region offices, collaborating with leaders, sharing information, minimizing local meetings, and maximizing our combined marketing leverage for the region. This position will provide guidance to acquisitions and others, as needed, regarding appropriate carrier access. The Regional Carrier Partnerships Liaison will manage carrier partnerships and have a thorough understanding of carrier capabilities, capacity, appetites, submission flows and production results. You will accomplish these goals by identifying and executing strategy around carrier partnerships and developing a comprehensive understanding of the geographic needs and opportunities of all offices and industry verticals. Our future colleague. We’d love to meet you if your professional track record includes these skills: Bachelor’s degree, or equivalent experience, in business or related field required Minimum of 7 - 10 years of progressive industry leadership and carrier/marketing experience. Proven expertise understanding coverages, exposure issues and carriers Property & Casualty license (or ability to obtain within 90 days). Proficient in Microsoft Office products. Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Hybrid work schedule – 3 days in office Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw Follow us on social media to meet our colleagues and see what makes us tick: https://www.instagram.com/lifeatmma/ https://www.facebook.com/LifeatMMA https://twitter.com/marsh_mma https://www.linkedin.com/company/marsh-mclennan-agency/ Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMAMID #MMABI #LI-Hybrid

Posted 30+ days ago

Business Development Coordinator-logo
Business Development Coordinator
Team Auto CenterScottbluff, Nebraska
If you’re looking to join a fun, high energy, high performing team that’s both customer and employee focused ~ Team Auto Center is looking for you! We strive to create an environment that makes employees happy, resulting in a world class customer experience and we currently have an immediate opening on our Business Development Team. We are a family owned and operated business and the volume leader for our market area. We strive to create an environment that makes employees happy, resulting in excellent customer service. Our goal is to be different, dominant, and create employees and customers for life and our vision is “To be so effective that we are able to be helpful to others”. If this philosophy connects with what you’re looking for in your career, you could be a valuable addition to our team. Benefits Medical and Dental Vision Insurance Life Insurance 401K Plan Paid Training Employee discounts on products and services What We Offer Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Health and wellness Flexible Work Schedule Saturday Lunches Discounts on products and services Responsibilities Answer phones and direct customers to the proper department and follow up in a timely manner Schedule service appointments Proactively update customers regarding their vehicle's needs. Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold Be friendly, professional, courteous and efficient when working with all customers and employees Familiarize yourself with department structures & internal procedures for assisting customers efficiently Qualifications Experience with Microsoft Office suite is a plus Computer skills Available to work flexible hours and some Saturday's. Ability to communicate customers' interests needs and requests to management and sales personnel Professional personal appearance Clean driving record

Posted 6 days ago

Business Development Manager - DOD SOUTHCOM, International Commercial Sales-logo
Business Development Manager - DOD SOUTHCOM, International Commercial Sales
ADS CareersVirginia Beach, Virginia
ADS, Inc. began more than 20 years ago by outfitting Navy SEALS with quality dive equipment, and today we're proud to manage 3,000 supplier partnerships and over 50,000 products. Please watch this video to learn more about ADS Inc! http://bit.ly/ADS_Mission Job Title: Business Development Manager - DOD SOUTHCOM, International Commercial Sales Location: ADS Headquarters (Virginia Beach, VA), Remote locations considered Work Environment: Extensive travel required (50-75% or 2-3 weeks of every month) Occasional weekends, holidays, and after business hours Job Functions: While continually learning, collaborating, and partnering with all your International team members, together you will drive ADS sales and company growth. You will become the primary contact at ADS for all DOD SOUTHCOM and several territories for International Commercial Sales. While on travel, you will develop relationships with military and government customers at all levels: end users, supply officers, KOs etc. while creatively addressing your customers’ problems, building custom solutions, and being their true resource through the acquisition process. RESPONSIBILITIES Create revenue in an assigned territory by developing relationships with military & government customers, partnering with other International BD Reps to identify customer needs, assessing customer situations, and providing customized solutions. Some cold calling will be required when prospecting to find new customers and contacts within a region. Also responsible for expanding sales with existing accounts as well. Responsible for generating a pipeline of opportunities to make the annual goals, research products, and work with vendors to make product suggestions based on the customer's mission needs. Work with vendors to negotiate preferred pricing & advise customers on the selection of proper funding or contract vehicles. Understand and articulate viable purchasing methods for the customer and assist the customer in determining which method is best for their mission and budget. Candidates must be detail-oriented, as they will be held responsible for contractual regulations passed on from the customer through awarded contracts, some of which may be multi-million-dollar contracts. Provide legendary customer service by responding to requests via phone, email, or in person. Successful candidates will be highly organized and able to demonstrate a track record of great follow-through. Must be able to develop excellent relationships with customer base while still managing high volume of processing activities REQUIREMENTS Bachelor's degree required, equivalent prior sales & military experience may be substituted at the Hiring Manager’s discretion 5 years minimum of Military/DOD Sales experience Specifically, within International Commercial sales preferred Position requires candidates to have legal access under US laws to export-controlled information 2 years of experience with MS Office tools, email, etc. Must demonstrate willingness to learn and adopt ADS selling techniques CFS Must be capable of cultivating and strengthening existing relationships while still identifying new customers Must be friendly and likeable comfortable talking to "anyone" Must be competitive and have a winning spirit Must be a team player and work well with others Must be utterly committed to providing legendary customer service DESIRED QUALIFICATIONS Experience selling to the military or government highly preferred Prior Salesforce or other CRM software experience Understanding of government contracts, defense procurement and relevant purchasing methods desired Absolutely crucial that this individual be team-oriented and across business functions; teamwork is central to our success Demonstrated ability to be detail-oriented and organized, able to manage competing priorities with relative comfort Critical thinker – works well under pressure ADS believes that a diverse work environment leads to bigger thinking and more creative solutions to our customers' problems, and we are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or gender identification, national origin, or any other legally protected characteristic. We strive to represent our community with a workforce diverse in gender and ethnicity. We actively seek out veterans and the disabled for opportunities at ADS.

Posted 1 week ago

Business Development Representative-logo
Business Development Representative
Trinity LogisticsSeaford, Delaware
A Day in the Life: Business Development Representative Are you a competitive multi-tasker who enjoys building relationships with prospective customers to provide them with top-notch service? Trinity is looking for team-centric, yet individually driven salespeople who thrive in a fast-paced environment and love the challenge of overcoming objections and being the one-stop-shop for all transportation needs. In this role, you will find yourself initially in the seat of inside sales, cold calling, and pursuing leads for new customers to ship with Trinity. As you start to build your book of business, you will morph into this customer’s account manager. This position gives you the excellent opportunity to not only initially sell Trinity’s services to the customer, but also to continually service those customer’s ever-growing transportation needs. Are you looking for a job to constantly push you towards greatness with unlimited potential for commission on top of a base salary? You’ve found it with the Business Development Representative at Trinity Logistics! Come join our team!! Essential Skill Sets: Is this You? Competitive Relationship- Driven Negotiator Great Communicator Excellent Time Management Skills Problem Solver Job Requirements: Is This for You? Superior interpersonal and communication skills; problem solving and decision making. Previous experience in a customer facing role preferred but not required. Experience in logistics preferred but not required. Ability to communicate and negotiate effectively. Ability to read, analyze, and interpret general business data and reports, as well as ability to write reports and professional business correspondence. Proficient in Microsoft Outlook, Word, Excel, and PowerPoint. Familiarity with CRM and BI systems helpful and generally strong computer skills. Ability to learn new software and computer systems. Disciplined organizational and multi-tasking skills required with a strong attention to detail. Demonstrates the ability to connect with others on a personal level to create an openness and trust in the relationship whether with team members, customers or stakeholders. Commitment to living the Trinity Guiding Values. Your Future with Trinity: Are We What You’re Looking For? Laid-back working attire – who doesn’t love wearing jeans to work? Ample benefit package options- including medical, dental, and vision, a wellness program, tuition reimbursement, discount programs 401(k) with a 100% match up to 6% FUN team building activities Generous PTO offering Strong focus on internal advancement and promotion from within Trinity Foundation- constant opportunities to give back to the community We are located: 50 Fallon Ave, Seaford, DE 19973 EEO STATEMENT: Trinity Logistics, Inc. is an Equal Opportunity employer. All Team Members and applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or any status which is protected by state or federal law.

Posted 3 weeks ago

Business Development Representative (BDR) -  Software Sales-logo
Business Development Representative (BDR) - Software Sales
vivenu GmbHTampa, FL
Redefine the future of live entertainment tech Welcome at vivenu, the global leader in event ticketing tech and one of the world’s fastest-growing live entertainment tech firms. We are transforming event ticketing for global leaders like the Grammys, the Golden Globes, Stanford University and the Hockenheimring turning what was once a simple transaction into a strategic business advantage. Backed by over $65 million in funding, our platform empowers event organizers to own their brand experience, unlock deep data insights, and seamlessly integrate ticketing into their digital infrastructure. With six offices worldwide and growing, we deliver a customizable, intuitive solution and industry-leading support that simplify even the most complex ticketing challenges – helping organizers deliver exceptional experiences and drive real growth. Join us and build the future of live entertainment. As a Business Development Representative (BDR) at vivenu, you will... work closely with the Account Executives to develop and execute call strategies and messages present, promote, and sell vivenu to prospective customers by using solid arguments enlighten our customers about the benefits and efficiency related to considering our disruptive proposal generate business opportunities through creative professional networking, emailing, and cold-calling We are looking for candidates that... are highly energetic and motivated to be a part of our ambitious mission have sales experience (preferred) have prior experience at a fast-paced startup or technology company (preferred) show resilience and willingness to operate in an environment that embraces change display outstanding communication skills are flexible and can multitask, prioritize, and manage time effectively are fluent in English on the level of a native speaker Why join vivenu? Live Entertainment Tech Play a mission-critical role for global brands, redefining fan experiences from festivals to major sports events. Here, you’re part of the business of fun — powered by cutting-edge technology that brings moments to life for millions. Sustainable Growth We scale sustainably on a profitable, VC-backed foundation with true product-market fit. This means continuous investment in our people, products, and long-term vision. Top-tier Team Collaborate with over 130 dedicated professionals, including leaders from Google, Slack, and Salesforce. Together, we’re shaping the future of live entertainment technology, one decision at a time. Global DNA We’re a diverse, merit-driven team spread across six global offices. Talent and impact are what matter here — not hierarchy or background. Fast Growing, in All Aspects Sifted consistently ranks us among the fastest-growing scale-ups in Europe. We’re driven by daily learning, shared wins, and collective growth. Next-Gen Leaders & Insights Work alongside some of tech’s brightest minds — from Forbes 30 Under 30 founders to Executive of the Year award winners. At vivenu, you’ll help set the standard for the ticketing industry’s future. vivenu Inclusion Statement At vivenu, we believe our people define our success – and that we win with bold, diverse minds. The strongest teams are built on different perspectives, experiences, and voices. We’re committed to creating a workplace where everyone feels empowered to contribute, grow, and thrive to shape the future of live entertainment globally. Check out our mission statement and corporate values here .

Posted 1 week ago

Business Operations Director-logo
Business Operations Director
MashginPalo Alto, CA
About Mashgin At Mashgin, we have developed a successful and innovative point-of-sale experience that uses computer vision and AI to make checkout nearly instantaneous. Our mission is to eliminate checkout lines so people can get back to their lives. Our kiosks are currently serving customers in thousands of locations around the world, from major sports stadiums to convenience stores, from college campuses to corporate cafeterias. We are a series B startup with 10 years of progress, and we’re already profitable. And we’re just getting started. We value autonomy of work, a relentless obsession with customer experience (both our customers and their end-customers), and a culture of respect and fun. Position Summary Mashgin is looking to hire our first Business Operations Director to partner closely with our CRO, CEO, and senior leadership team in tackling some of the most important growth challenges for the company. You will collaborate across Engineering, Finance, Product, Go-to-Market, and Operations teams on a range of projects aimed at increasing sales, improving the customer experience, and operating more efficiently. Ambiguous by design, the role requires someone who is highly analytical and strategic, a great communicator, approaches problems in a structured manner, and is comfortable operating across teams, and leading through influence. This is a hybrid remote role where you may be expected to work from our Palo Alto, CA HQ a few days a month. The ideal candidate has experience at a high-growth B2B SaaS startup and is passionate about being part of a fast-paced, fast-growing company. You Will Be Taking on a mix of strategy and operations projects to accelerate growth, improve the customer experience, and increase operational efficiency Working closely with leaders across the company on a project basis; finding and taking advantage of opportunities for growth, jumpstarting new teams/initiatives, and helping to get the most important new initiatives off the ground. Projects could include items such as: Developing and launching a channel sales program Building the strategy and overseeing Mashgin’s international expansion (identifying cross-functional team requirements/dependencies, prioritizing markets, project managing new country launch process, etc.) Undertaking market sizing projects to inform product development priorities Reviewing pricing models and proposing adjustments based on vertical and product mix Establishing business metrics and evaluating GTM performance across segments, guiding sales and marketing investment Minimum Qualifications 9+ years of relevant experience in investment banking, management consulting, private equity, corporate planning, business finance, analytics, or related fields Demonstrated ability to distill complex issues into structured frameworks and develop concrete action plans Comfort with performing analytical work with large data sets to perform modeling, forecasting, and sales analyses Experience working with executive leadership and partnering with sales leadership Demonstrated ability to build processes from scratch Preferred Qualifications Strong understanding of retail payment systems What We Offer An opportunity to work on a small, multidisciplinary team with the potential to break new ground in many different industries Excellent health, dental and vision insurance for you and your dependents 401k plan Flexible PTO policy Catered lunch in office with fully stocked snacks and beverages Pet insurance for your fur babies Voluntary life insurance plan Competitive salary and options in a small, rapidly scaling company For roles based in Palo Alto, CA, the overall market range for Mashgin is typically $225,000 - $310,000 USD annually. Note that total compensation for this position will be determined by candidate’s relevant qualifications, work experience, skills, and other relevant factors. This estimate excludes the value of any benefits offered by Mashgin, and the potential future value of any other long-term incentives. Mashgin is proud to be an equal opportunity employer. Individuals seeking employment at Mashgin are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

Posted 30+ days ago

Senior Business Analyst-logo
Senior Business Analyst
a.k.a. BrandsCosta Mesa, CA
We are a lean, nimble, and highly adaptive team that works seamlessly and transparently with our Brands in order for them to take the spotlight. We focus our efforts and talents to drive best practices, capture new opportunities, and accelerate performance across our portfolio of brands. Joining the a.k.a. Brands team means rolling up your sleeves, digging into challenges, creating and implementing new strategies, and not being limited to the confines of a job title or job description. We all play on the same team and value the insights and contributions that every member of our team makes daily. We are seeking an exceptional Senior Business Analyst to play a pivotal role in the successful delivery of our enterprise-wide transformation program. This initiative will replace core platforms across ERP, POS, OMS, and Merch Planning, redefining our systems and business processes to support a modern, scalable operating model across ANZ. You will work with the program manager & enterprise architect to lead discovery and analysis efforts, working with senior stakeholders, business teams, vendors, and delivery squads to define future-state capabilities and ensure alignment between technology and business strategy. Key Responsibilities Lead discovery workshops with senior stakeholders to understand business goals, pain points, and desired future states Document current and future state processes, including cross-functional process mapping, capability models, and impact assessments Elicit and document business, functional, and non-functional requirements that are clear, testable, and actionable Collaborate with architects and delivery leads to shape solution design and roadmap decisions Validate requirements through prototyping, storyboarding, and vendor analysis Contribute to change impact assessments, communication plans, and training needs in partnership with the change management team Support QA teams by reviewing test cases, participating in UAT, and confirming traceability from requirements to test coverage Engage with vendors and third parties to align external solutions with internal objectives as needed Skills & Experience 5+ years’ experience as a Business Analyst in complex transformation or enterprise-level projects Deep understanding of enterprise systems (ERP, POS, OMS, or related) and associated business processes Proven ability to influence stakeholders with strong communication and facilitation skills Experience in Agile, Scrum, or hybrid delivery models, including working with Jira/Confluence Strong visual communication skills – able to produce high-quality process maps and flow diagrams Comfortable managing ambiguity, shifting priorities, and working in a fast-paced environment Experience working with cross-functional delivery teams, vendors, and offshore resources Strong attention to detail and a passion for creating clear, concise, and engaging documentation Prior experience in retail, ecommerce, or supply chain environments is highly desirable Nice to Have Experience with TOGAF or BABOK frameworks Exposure to tools like Visio, Lucidchart, Signavio etc. for process/design work Understanding of enterprise integration patterns and APIs The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. All candidates are encouraged to apply. Thank you for your interest in the Senior Business Analyst role on our Core Systems Transformation Program. As part of your application, we ask that you complete a short written submission to help us better understand your real-world experience and communication style. Describe the most complex project you’ve ever been involved in. Your response should include: 1. Project Overview Scope, industry, systems involved Project duration Your role in the project 2. Stakeholders Approximate number and types of stakeholders (e.g. business, technical, vendors, C-level) For stakeholders who we particularly important how did you identify and engage with them 3. Why It Was Complex What factors made this project particularly challenging? (e.g. scale, ambiguity, integration, pace) 4. Your Contribution How you approached the analysis, documentation, stakeholder engagement, or problem-solving What impact your work had on project outcomes 5. Key Learnings or Reflections How did you go about reflecting on the lessons of the project What you learned and what you’d do differently next time Format & Submission Guidelines Format: PDF or Word document Length: Max 1–2 pages (concise and to the point) File name: Firstname_Lastname_ CK-BA-Project-Essay.pdf Benefits of Working at a.k.a. Brands: Working with a best-in-class company, requires a best-in-class benefits and compensation offering. When taking on a role at a.k.a. Brands you will receive: > Competitive market-based compensation and financial incentives. > A full range of company-sponsored health and welfare benefits > A sector leading 401(k) retirement program that matches 100% of your contributions up 5% of your pay > Company Employee Stock Purchase Plan with a 15% discount > Generous discounts across our direct-to-consumer brands. > A time-off package that includes 35-days off per year > Learning, development, and stretch opportunities to help grow your career. Equal Employment Opportunity Statement a.k.a. Brands is an equal opportunity employer. We are committed to creating a diverse and welcoming workplace. To facilitate this, we actively promote a culture of inclusivity internally and encourage both those with non-traditional backgrounds and candidates that identity as part of a traditionally marginalized community to apply for opportunities with us and our portfolio of brands. Additionally, we routinely review our hiring practices and recruiting sources to eliminate both potential and actual bias in the hiring process. If you need assistance or accommodation during the hiring process due to a disability, please contact us at HR@aka-brands.com. Please note that we do not respond to application inquiries or resume submissions via this email address. CCPA Notice at Collection for California Employees and Applicants click here. #akaBrands #akaBrandsCareers #akaYourCareer Principals Only. No Agencies Please.

Posted 30+ days ago

Manager/Senior Manager, FP&A and Business Intelligence-logo
Manager/Senior Manager, FP&A and Business Intelligence
a.k.a. BrandsCosta Mesa, CA
We are a lean, nimble, and highly adaptive team that works seamlessly and transparently with our Brands in order for them to take the spotlight. We focus our efforts and talents to drive best practices, capture new opportunities, and accelerate performance across our portfolio of brands. Joining the a.k.a. Brands team means rolling up your sleeves, digging into challenges, creating and implementing new strategies, and not being limited to the confines of a job title or job description. We all play on the same team and value the insights and contributions that every member of our team makes daily. The Manager/Senior Manager, FP&A and Business Intelligence will own and drive financial planning and analysis activities for our portfolio of next generation streetwear brands, led by Culture Kings and mnml. This role is critical to ensuring financial health, operational efficiency, and growth by delivering data-driven insights, proactive decision support, and collaborative financial leadership. You will be responsible for end-to-end financial planning, budgeting, and forecasting, as well as on-going data analysis and variance reporting. You will work closely with leaders in marketing, merchandising, operations, and other key departments to provide actionable insights, evaluate performance, and identify opportunities for optimization. This is a critical role for a self-starter with a growth mindset, an entrepreneurial spirit, and a talent for translating complex data into clear, actionable strategies. Responsibilities: Financial Planning & Forecasting: Own and manage long-term, annual, and quarterly financial planning processes for our streetwear brands, including our cash and operating forecasts Stay informed on industry trends and emerging technologies in data analytics and performance measurement Analytics & Performance Management: Monitor key financial metrics and operational / marketing KPIs, ensuring they are tracked, understood, and actionable Build and maintain dashboards and reporting tools to deliver real-time visibility into financial and operational performance Drive process enhancements to improve efficiency, accuracy, and scalability in financial planning and reporting Lead weekly and monthly business reviews Education and Experience: Bachelor’s degree in Finance, Business, Economics, or a related field 5-10+ years of experience in FP&A, finance, or investment banking, preferably with direct-to-consumer or omni-channel consumer brands. Demonstrated history of building long-term value within organizations, rather than frequently transitioning between roles and companies Knowledge & Skills Advanced Excel / financial modeling skills Proficiency with software systems and applications such as NetSuite, Anaplan, Planful, Tableau, and PowerBI is highly desired Excellent communication and presentation skills, with the ability to convey complex financial concepts to non-financial stakeholders and effectively monitor project timelines High agency, adaptable, growth-oriented, and driven to continuously improve The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. All candidates are encouraged to apply. Hybrid Role (in office 3 days week) Benefits of Working at a.k.a. Brands: Working with a best-in-class company, requires a best-in-class benefits and compensation offering. When taking on a role at a.k.a. Brands you will receive: > Competitive market-based compensation and financial incentives. > A full range of company-sponsored health and welfare benefits > A sector leading 401(k) retirement program that matches 100% of your contributions up 5% of your pay > Company Employee Stock Purchase Plan with a 15% discount > Generous discounts across our direct-to-consumer brands. > A time-off package that includes 35-days off per year > Learning, development, and stretch opportunities to help grow your career. Equal Employment Opportunity Statement a.k.a. Brands is an equal opportunity employer. We are committed to creating a diverse and welcoming workplace. To facilitate this, we actively promote a culture of inclusivity internally and encourage both those with non-traditional backgrounds and candidates that identity as part of a traditionally marginalized community to apply for opportunities with us and our portfolio of brands. Additionally, we routinely review our hiring practices and recruiting sources to eliminate both potential and actual bias in the hiring process. If you need assistance or accommodation during the hiring process due to a disability, please contact us at HR@aka-brands.com. Please note that we do not respond to application inquiries or resume submissions via this email address. CCPA Notice at Collection for California Employees and Applicants click here. #akaBrands #akaBrandsCareers #akaYourCareer Principals Only. No Agencies Please.

Posted 3 weeks ago

Business Development Executive-logo
Business Development Executive
AclaimantChicago, IL
What is Aclaimant? Aclaimant, Inc. is a leading middle-market B2B SaaS company specializing in providing innovative solutions in the risk management information system (RMIS) sector. Our cutting-edge technology empowers organizations to make data-driven decisions, streamline operations, and enhance risk management processes. The Business Development Executive will be responsible for developing new business opportunities through email outreach and cold calling as well as growing existing customer relationships. you will manage your own book of business from prospect to close, and will be provided all the tools, resources, and guidance to succeed. This role is positioned to experience substantial professional growth opportunities and is best-suited for motivated individuals who are looking to accelerate their career in software sales. Job Description: 1. Manage a full sales lifecycle from start to finish 2. Develop and nurture strong relationships with prospects and existing customers 3. Conduct comprehensive discovery and qualification in order to optimally position Aclaimant’s unique capabilities and value proposition 4. Create and deliver customized sales presentations, demonstrations, business case documents, proposals and contracts in order to present Aclaimant solutions to prospective customers 5. Develop and execute on territory and account plans to acquire and grow new customer relationships to meet assigned revenue objectives 6. Participate actively in working with sales team members and company executives in developing and executing on best practices for sales and account management Requirements: 1. Bachelor’s degree (preferred) or equivalent experience in sales, business, marketing or IT. 2. 3-5 years of proven hunting & closing experience in a SaaS environment 3. Consistent overachievement of quota and revenue goals 4. Skilled at establishing strategic executive relationships 5. Experience working in the insurance, staffing, or construction is preferred 6. Experience selling high value business applications to C-level executives, VPs, and managers 7. Adept at identifying and coordinating internal resources (Sales Development, Sales Engineers, etc.) to build 8. 8 . Aclaimant brand awareness, assist in sales cycles, and close deals 9. Collaborative mentality, strong coaching skills and receptive to coaching 10. Superior listening and communication skills 11. Experience hunting in greenfield environments 12. Willingness to travel 30%+ Our Hiring Process: 1. A member of our People & Wellness Team will carefully review your resume. If you’re a great match: 2. we’ll invite you to schedule a call at a convenient time where you’ll share your experiences and expectations and learn more about the role and life at Aclaimant; 3. we’ll introduce you to your potential future manager (and perhaps a few other Aclaimers) for an opportunity to showcase your skills and abilities during an in-depth interview and/or assessment; 4. we’ll contact people you’ve worked with and get permission to review your background; and 5. we’ll make you a competitive salary offer that includes fully covered health benefits, 401(k) retirement plan with match, flexible vacations options, and remote work arrangements. Aclaimant is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Must be eligible to work in the U.S.

Posted 30+ days ago

Senior Business Development Representative (Canada Cross Border)-logo
Senior Business Development Representative (Canada Cross Border)
Arrive Logistics Toronto, CA
Who We Are For almost a decade, Arrive Logistics has delivered incredible service throughout the U.S., with a commitment to servicing our customers and exceeding expectations. With more shippers moving freight between Mexico, the U.S., and Canada, Arrive Logistics is expanding its Canada truckload freight and cross-border transportation operations with the opening of our Toronto, Ontario office! There’s never been a more exciting time to get on board with our rapidly-growing cross-border team in Toronto, so read on to learn more and apply today! Who We Want Our explosive growth is your opportunity to accelerate your career as one of the founding members of our Toronto office on our growing Canadian Business Development team. If you have excelled in a shipper-facing role focused on Canada domestic or cross border freight before, our Senior Business Development Representative position is the opportunity for you to reach new heights by leveraging Arrive’s existing brand name, team and technology in the Canadian market. Cross-border shipping logistics has a lot of complexities, multiple parties, multiple languages, and a border separating the pickup and delivery, so we are looking for experienced Business Development candidates that are willing to go above and beyond to deliver exemplary results, service and experience customers have come to expect from Arrive. What You’ll Do Prospect, acquire, and expand Mid-Market & Major clients to drive Arrive growth with a heavy focus on Canada cross border and Canada domestic freight Become an expert in all modes of Arrive’s service offerings, our business model, customer specific solutions, and our proprietary software Respond to sales inquiries and use your knowledge of the market to provide strategic pricing, offer capacity, and provide innovative solutions to our clients needs Be a team player by collaborating with our Client Success and Carrier Sales teams to expand each account while offering best-in-class support Establish new relationships with Canada-based decision makers Continue to build on your previous logistics sales skills through professional development courses that will complement your industry mastery Qualifications 3+ years relevant experience in third party logistics sales Bilingual in French is a plus, but not required Prior experience with domestic Canada and/or Canada cross-border freight Experience with different mode types is a plus, including drayage, intermodal, LTL and cross-border Exceptional negotiation and relationship-building skills in a fast-paced environment Proven ability to deliver results under pressure Commitment to customer obsession and a passion for sales The Perks of Working With Us Competitive compensation and commission plan Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage. Invest in your future with a Retirement Savings Plan contribution from Arrive Build relationships and find your home at Arrive through our Employee Resource Groups Grow your career through our excellent professional development and leadership development programs Get recognized through our employee rewards program Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days. Receive 100% paid parental leave when you become a new parent. Enjoy regular team outings and meals in the office! Get paid to work with your friends through our Referral Program! Your Arrive Experience When we say “award winning culture,” we mean it. Having earned “Best Places to Work” honors for several of our US offices several years in a row, we intend on topping many more of those lists in the years to come as we expand to Canada, but we’re not in it for the trophies. We’re committed to culture because it keeps us connected to each other and invested in our shared success Our award-winning company culture is designed with you in mind. We are committed to supporting your personal and professional growth and making Arrive a place we all love to work. Notice: To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact talentacquisition@arrivelogistics.com for verification.

Posted 30+ days ago

Business Development Representative-logo
Business Development Representative
Arrive Logistics Austin, TX
Who We Are Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. There has never been a more exciting time to get on board, so read on to learn more and apply today! Who We Want This is a unique opportunity to develop robust account management experience and contribute to the culture of a competitive, forward-thinking organization. We are looking for someone to come in hungry, set the tone, and get results. We are also looking for candidates who excel in collaborative environments. You will thrive in this position if you are a skillful communicator, natural relationship builder, and hard-working teammate. How You’ll Learn As a Business Development Trainee, you will progress through a training & mentorship program designed to give you a strong foundation in brokering. Your mentor will play a critical role in your initial & ongoing success as your go-to resource for everything from the basics of account management to managing your own portfolio of customers. Training consists of: - Classroom training led by an Arrive trainer designed to get you familiar with the third party logistics industry alongside a group of your peers. - Learn the Arrive story and the history that shaped an entire industry. - Get familiar with our proprietary technology, ARRIVEnow. - Practice making outbound calls to carriers to apply the basics you learned in the classroom. - Work alongside an assigned mentor during your training blocks to prepare you for the Business Development Representative role. What You’ll Do As a Business Development Representative, you will play a vital role in the development of our business as we grow into a top 5 North American freight brokerage. You will leverage your industry knowledge and expertise while exercising discretion and independent judgment to primarily provide logistic services and logistic solutions while also supporting and developing our current customers and strategically developing new business opportunities. - Learn the business through our mentorship and training programs, designed to get you ramped up quickly & effectively. - Communicate with customers and use your knowledge of the market to assess and provide essential load information, budget, value, and, among other things, strategic pricing. - Develop and create customized shipping solutions based on budget and customer needs. - Manage the day-to-day operations of all related accounts, including the formulation and implementation of strategic transportation plans. - Collaborate and consult with the Client Success and Carrier Capacity teams to effectively service our customers. - Bring a growth-oriented, support the customer, win-the-day attitude to the floor. - Become an expert in our business model and competitive advantages, and our proprietary software. - Work to support and develop relationships with existing customers and grow their book of business through operational excellence and customer experience and proactively anticipate, identify, respond, and resolve issues from customers, receivers, and drivers. - Assist with pricing and quoting, as needed and conduct industry research, planning, and needs assessment analysis. Qualifications Bachelor’s degree is strongly preferred with an emphasis on Business, Management, or related fields. Eager to contribute to a high-energy environment. You will build your career in an office, over the phone alongside a team of your peers. A strong work ethic is essential. If hard work does not come naturally to you, this might not be a good fit. A proven ability to build relationships and establish rapport with peers, leaders, and clients alike. A winning attitude – you know what it’s like to succeed and you are excited to experience success at the fastest growing freight brokerage in the country. The Perks of Working With Us Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage. Invest in your future with our matching 401(k) program. Build relationships and find your home at Arrive through our Employee Resource Groups. Enjoy office wide engagement activities, team events, happy hours and more! Leave the suit and tie at home; our dress code is casual. Work in the booming city of Austin, TX – we are in a convenient location close to the airport and downtown. Park your car for free on site! Start your morning with a specialty drink from our fully stocked coffee bar, Broker’s Brew. Sweat it out with the team at our onsite gym. Maximize your wellness with free counseling sessions through our Employee Assistance Program Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days. Receive 100% paid parental leave when you become a new parent. Get paid to work with your friends through our Referral Program! Get relocation assistance! If you are not local to the area, we offer relocation packages. Your Arrive Experience When we say “award-winning culture,” we mean it. We’ve been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we’re not in it for the trophies. We’re committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive’s walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos. Notice: To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact talentacquisition@arrivelogistics.com for verification.

Posted 30+ days ago

Senior Business Intelligence Analyst-logo
Senior Business Intelligence Analyst
LumafieldBoston, MA
About Lumafield: Lumafield was founded in 2019 to upgrade manufacturing. We are engineers with deep experience across the product development cycle, from initial ideas to shipping hardware, across industries and specializations, who became frustrated by the cost and complexity of modern manufacturing. So we decided to upgrade it. Engineers make million-dollar decisions every day, and they need tools that give them the greatest possible insight into their products. By offering unprecedented visibility into products, as well as AI-driven tools that highlight problems and generate quantitative data, Lumafield promises to revolutionize the way complex products are created, manufactured, and used across industries. We started with industrial CT scanning, which for us was the most valuable but underutilized tool in the manufacturing toolbox, enabling us to rapidly inspect essential components non-destructively. We rebuilt the whole system, from X-ray capture, to computer vision analysis, to web-based collaboration, to the entire business model, making the most advanced manufacturing tech more accessible to every industry. Our company, like our platform, is designed for upgrades. We’re building for greater intelligence, autonomy, and speed. For deeper vision, operational excellence, and powerful insights. And then we'll upgrade it all again. Lumafield is headquartered in Cambridge, MA, and has an office in San Francisco, CA. About the role: The ideal candidate for this role comes from a Data Science background with startup experience working with systems. If you thrive on solving big business problems, love connecting the dots between technology and strategy, and want to see your ideas come to life across the entire organization, this is the opportunity you’ve been waiting for. This role will be focused on providing critical insights to the business, as well as building and maintaining the required business systems, workflows, processes, and connections necessary to get those analyses up and running. As such, the role will require being comfortable handling a “full stack” of tasks at a high level, ranging from systems implementation, translating process requirements into systems requirements and vice versa, data engineering, and data analysis. This role puts you at the heart of our company’s evolution, giving you the opportunity to shape how we work, make data-driven decisions, and deliver exceptional value to our customers and teams. What you'll do: Partner with leaders and teams across the business to uncover high-impact opportunities, translating real business needs into innovative system and data solutions that drive company growth and operational excellence Improve or build new capabilities in existing business systems and hand off to system owners throughout the company Champion process optimization by identifying and implementing both technology-driven and strategic improvements, ensuring our business stays agile and competitive Maintain a stack of business systems and build integrations and connections between them as needed Define and document these processes and workflows in process diagrams, wireframes, mapping documents, functional specifications, non-functional specifications, ERDs, use cases, user stories, and logical data models Serve as a trusted advisor and trainer, equipping end users and stakeholders with the knowledge and tools they need to maximize the impact of our systems and insights Project manage external systems consultants, where necessary About you: 5-10 years of work experience in data analysis, business intelligence, and business systems Strong SQL and proficient Python knowledge Experience with data warehouse technical architectures, infrastructure components, ETL/ ELT and reporting/analytic tools Experience in API integrations and data migration/data conversion. Experience with data visualization tools and packages (e.g. Looker, Tableau, Power BI) Experience implementing business systems, sometimes from scratch (including understanding business processes, gathering user requirements, design, testing, deployment, and training) Must have the ability to communicate, motivate and organize projects throughout the company Must have ability to work independently and handle end-to-end projects Lumafield offers both competitive cash and equity compensation, as well as a health & wellness stipend, 401k, parental leave, flexible PTO, commuter benefits, company wide events and more! Lumafield is committed to building a team that represents a variety of backgrounds, perspectives, and skills, because the more inclusive we are, the better our work will be. Do you feel like your skills don’t meet every single requirement listed? We encourage you to apply anyway – If you’re excited about our technology, the opportunity, and are eager to learn more we’d love to hear from you! In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability, genetic information or veteran status. Reach out if you want to be a part of what we are building.

Posted 2 weeks ago

Senior Business Analyst-logo
Senior Business Analyst
Rocket Lab USALong Beach, CA
ABOUT ROCKET LAB Rocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more.   Join our pioneering team and launch your career to new heights! IT  Rocket Lab’s IT team is responsible for how our global teams access information and run operations across our computer systems, networks, and devices. Our hardworking IT team is a group of flexible problem-solvers working in a fast-paced environment but who also thrive under the challenge of supporting all of our proprietary systems and people, from finance to launch operations. SENIOR BUSINESS ANALYST - SUPPLY CHAIN Based on site at Rocket Lab's Headquarters in Long Beach CA, the Senior Business Analyst is part of a team responsible for supporting Rocket Lab ERP users and developing global ERP supply chain solutions. You will support the ERP Manager and the global supply chain organization to deliver exceptional business support and solutions. WHAT YOU’LL GET TO DO: Deliver outstanding support to the global supply chain teams using Rocket Lab LN ERP systems. Work with existing ERP supply chain business analysts to design and deploy new ERP supply chain solutions to support the growing Rocket Lab Business and supply chain goals. Enable the roll out of LN ERP supply chain systems across Rocket Lab and support the global ERP team to achieve successful deployment. Partner with the global Rocket Lab ERP support and development team to ensure global ERP and business process standards are maintained, developed, and improved. Build partnerships with operations, finance, and engineering teams across Rocket Lab YOU’LL BRING THESE QUALIFICATIONS: 5+ years proven experience supporting manufacturing and supply chain ERP system users in discrete manufacturing environments. Bachelor's degree or equivalent years of working experience (9+ years total work experience) 5+ years proven business analyst experience delivering ERP improvements and solutions to support manufacturing and supply chain requirements. THESE QUALIFICATIONS WOULD BE NICE TO HAVE: Infor LN experience. Experience developing solutions using tier 1 multi-site ERP environments. Supply chain professional qualification. SQL coding experience. Worked in Aerospace and Defense or comparable hi-tech manufacturing sectors. ADDITIONAL REQUIREMENTS: Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus.    Regularly required to sit, use hands and fingers, operate computer keyboard and controls, and communicate verbally and in writing.   Must be physically able to commute to buildings  Occasional exposure to dust, fumes and moderate levels of noise.  Level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base salary is just one component of our total rewards package at Rocket Lab.  Employees may also receive company equity and access to a robust benefits package including: top tier medical HMO, PPO & a 100% company-sponsored medical HSA plan option, dental and vision coverage, 3 weeks paid vacation and 5 days sick leave per year, 11 paid holidays per year, flexible spending and dependent care savings accounts, paid parental leave, disability insurance, life insurance, and access to a 401(k) retirement plan with company match. Other perks include: Discounted employee stock purchase program, subsidized EV charging stations, onsite gym, food and drinks, childcare concierge, and other discounts. Eligibility for benefits may vary based on employment status, please check with your recruiter for a comprehensive list of the benefits available for this role. Benefit programs are subject to change at the company’s discretion. Base Pay Range (CA Only) $115,000 — $135,000 USD   WHAT TO EXPECT   We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.     Important information: FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY: To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here . Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Johnson at g.biow@rocketlabusa.com. This dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.   FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY: For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.  These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.  Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality.  For more information on these Regulations, click here  ITAR Regulations.  

Posted 1 week ago

School Business Operations Manager-logo
School Business Operations Manager
KIPP SoCal Public SchoolsLos Angeles, CA
Who We Are KIPP SoCal Public Schools is a nonprofit organization that operates 20 tuition-free, open-enrollment charter public schools, within 20 Local Education Agencies (LEA), educating more than 10,000 students and supporting 6,800 alumni to and through college and beyond. What We Believe KIPP SoCal believes that the purpose of education is for liberation. This means that we see, develop, and inspire the limitless potential in each and all of our KIPPsters. What We Do At KIPP SoCal we build trusting relationships that are strengthened by high expectations and collaboration alongside laughter and joy. We set ambitious goals and hold each other accountable for students achieving their greatest potential. We work together with each other and in partnership with families and communities in the active pursuit of a more equitable world. We do the right thing, even when it's not always comfortable standing up and speaking out against anti-blackness, racism, oppression, and injustice. We persevere through obstacles and treat failure as an opportunity to learn and grow. You Should Apply If You're a systems thinker and you like seeing processes built from the ground up. You love to collaborate and have a strong knack for detail-oriented organization and the ability to manage big, complex projects and lead the team to success. But in everything you do, you put relationships first. You love building lasting relationships with students, staff, and families creating trust, respect, and accountability for the success of our students and our schools. Please Note: As of July 1, 2025, this role will be called Assistant School Leader of Operations and will follow the pay scale listed in this link (scroll to page 7) What You'll Do Lead all non-instructional functions of a school allowing the school leader/principal and other instructional staff to drive superior student achievement Be the subject matter expert for school operations, responsibilities include successfully executing systems, processes and policies in all non-instructional areas Manage a school-based operations team, ensuring the school is in compliance with all local, district, state and federal laws and regulations, and leading all efforts toward operational excellence Student Health & Safety : Oversees compliance related to student health initiatives, including student immunizations and student health assessments; designs and implements systems and procedures that ensure student and team member safety during the school day and specifically during the COVID-19 pandemic, leads the implementation of physical health & safety guidelines on the school campus to prevent the spread of COVID-19 amongst our school community. Finance & Purchasing : School-site partner of the regional Finance & Accounting Team, with responsibility for procurement, cash receipts, deposits, effective implementation of financial policies, and assistance to the School Leader with budget management Student Information & Reporting : Coordinates with KIPP SoCal's School Success Team with regard to all data analysis and reporting; and ensures confidentiality and security of files and all information pertaining to students, parents, staff, and community Facilities : Manages and oversees the upkeep of the school’s facilities and coordinates with the School Success Team to implement school facility projects and maintenance; manages vendor relationships to ensure that maintenance, janitorial and pest control services are properly carried out School Nutrition Program : Manages the School Nutrition Program and implements processes and procedures that result in high quality, compliant and cost-effective food services; coordinates with food vendor, implements accurate counting and claiming procedures, and ensures compliance with applicable laws and regulations Student Recruitment & Enrollment : Manages the enrollment cycle at the school site with support from the School Success Team, including student recruitment, lottery management, waitlist management, and parent/student orientations Emergency Preparedness : Develops and maintains the school’s emergency safety plan, conducts quarterly staff emergency safety training, schedules and leads monthly drills, and maintains school emergency supplies Trip Planning & Event Coordination : Plans and coordinates logistics for school events and activities as needed, including, parent meetings, concerts, special events, fundraisers and field lessons Team Development & Management : Manages all operations staff at the school-site, including one to three office staff and operational aides; sets goals for the operations team and leads/supports team members toward achieving both performance and developmental goals through regular check-ins and the implementation of KIPP SoCal's performance management systems Organizational Effectiveness & Leadership : Improve and implement systems that contribute and drive school operations toward operational excellence, Maintain continuous communication with internal and external stakeholders, keeping school leader/principal informed and updated on all aspects of school operations; Lead, plan and execute short term school-based projects You'll Be Qualified If You Have Experience managing charter school operations (Preferred, but not required) Demonstrated ability to think strategically, anticipating future outcomes and events, then incorporate them into thoughtful solutions Ability to manage multiple projects simultaneously, adjust priorities and work autonomously Ability to build strong interpersonal relationships and work effectively in a collaborative environment Joining KIPP SoCal Means the Following Working at an organization committed to the hard work necessary to ensure education is for liberation Spending time with students and families in the best communities of LA, Compton, and San Diego Support and care from fellow teachers, administrators, and regional team members Ongoing professional development and coaching from a school site manager Benefits & Compensation Salary for this role starts at $85,000 per year; Here's the current salary scale Please Note: As of July 1, 2025, this role will be called Assistant School Leader of Operations and will follow the pay scale listed in this link (scroll to page 7) 100% of healthcare premium costs covered by employer, dependents added at 50% of the cost Employer paid KIPP SoCal life insurance 401(k) plan with up to 6% match by KIPP SoCal Voluntary Benefits (Supplemental Life, Accident, Short Term Disability, Pet Insurance, etc.) Generous time off program includes paid holidays, sick leave, and vacation Other great benefits (Flexible spending account, EAP, etc.) The starting salary for this role is $85,000 per year. The role of the Business Operations Manager is on a salary scale here . We take up to 3 years of school operations management experience into account when determining your first-year salary. KIPP SoCal Public Schools is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation/gender identity, or any other characteristic protected by applicable law. KIPP SoCal strives to ensure that our careers website is accessible to all, including individuals with disabilities. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please contact us. You can find our contact information on our website, http://www.kippsocal.org/ . Information will be sent to a talent acquisition representative who will provide assistance to ensure appropriate consideration in the hiring process.

Posted 30+ days ago

1.7. Business Development Associate-logo
1.7. Business Development Associate
Phoenix TailingsBurlington, MA
About Phoenix Tailings Phoenix Tailings is a rapidly growing clean mining and metals production startup dedicated to sustainable and economic critical metals production. Our mission is to be the world’s first fully clean mining and metals production company, delivering the essential resources that power modern technologies—without harming the planet. Why Phoenix Tailings At Phoenix, we believe that nothing great is ever accomplished alone or without the passion of people who push and motivate one another. If you share our relentless pursuit of a better future, passion for innovation, and excitement about working with some of the brightest minds in the world, then Phoenix Tailings is the place for you. Our Values: ● You are only crazy if you are wrong, it’s ok to be wrong ● Lead with Compassion ● Be Resourceful ● Listen ● Hustle Who We Are Looking For We are looking for a Business Development Associate with a technical background and 2–3 years of experience to help drive Phoenix Tailings’ expansion across strategic sectors. This is unlike any other opportunity. We are looking for people that hustle more than anyone else. If you cold apply to this role, you will not advance. Find a way to differentiate yourself and get in touch with us. Convince us you have the potential to be the best in the world. Key Responsibilities Identify and qualify new business opportunities in the Defense, Automotive, and Industrial sectors Develop customer proposals, pitch decks, and presentations for executive stakeholders Conduct market research and competitive analysis to inform commercial strategy Track pipeline progress and maintain CRM and internal reporting tools Coordinate meeting logistics, prep materials, and follow-ups for key customer and partner engagements Network with the right folks and build long term relationships Hustle Qualifications 2–3 years of experience in business development, technical sales, or product strategy Strong technical background with the ability to grasp and communicate engineering concepts Proven self-starter with a bias for action and strong sense of urgency Organized, resourceful, and comfortable managing multiple priorities Passion for making an impact Capability to understand technology and extremely intelligent We offer a competitive compensation package that is based on expertise. We also offer the following benefits: Healthcare, we care about you and your family: 100% Medical, dental, and vision coverage Stock: Ownership in a fast-growing venture-backed company. Family Focus: Parental leave and flexibility for families. Time Off: Flexible vacation policy to encourage people to get out and see the world. Team Fun: Regularly scheduled events, and celebrations. Learning: Learning and development Opportunities to grow your skills and career. Great team: Working with fun, hard-working, kind people committed to making a difference! Flexible culture: We are results-focused. We don’t work at the office every day. At Phoenix Tailings, we have an open culture that values learning, and we are looking to grow the team with enthusiastic individuals who share our vision of sustainable mining. Phoenix Tailings, Inc. is an Equal Opportunity Employer, and we value diversity at all levels. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability or genetic information, or any other applicable protected characteristics, and these characteristics will not be a factor for consideration of any work-related decisions (including but not limited to hiring, firing, compensation, and discipline).

Posted 2 days ago

Business Development Representative-logo
Business Development Representative
Verse MedicalNew York, NY
About Verse Medical We’re building the software infrastructure that enables hospital-quality care, at home. As healthcare costs have increased, the patient’s home has become incredibly important as a site of care. Yet, patients recovering at home are highly underserved. Patients can only get better at home if they receive the high-quality care that they need reliably. The existing in-home care process involves a patchwork of different vendors, all connected through faxes and phone calls. We’re building modern, robust software that solves this challenge. We currently operate across 49 states with most of the largest health systems in the US. We’re backed by some of the best investors in technology and healthcare and have ambitious expansion plans. It’s a particularly exciting time to join the company as we’re aggressively expanding the team. Location: This role is based out of our office in NYC (Chelsea). Working from home 1 day a week is optional. What the role consists of: Learn the basics of our industry and product offering. Reach out to potential customers through a variety of channels. Set up demos and meetings for our Account Executives Update Salesforce with information collected in calls, emails and demos. What we're looking for: Great communication skills, both written and verbal. Experience using Salesforce or similar CRM. Ability to learn new things quickly. Highly motivated and interested in career growth. Why this role: Clear path to career progression. We're at an inflection point as a company and want our team members to grow with us. Quickly build your skillset as a sales professional. Work in a low bureaucracy environment that allows you to do your job well. Benefits: Competitive compensation with a mix of base salary and commission ($88,000 OTE) Opportunity for fast career growth in a growing company. 100% premium covered for health insurance. 401(k) (no match). $55,000 is the base with $88,000 as OTE. We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, connect with us via email at recruiting@versemedical.com . As a company, we value fairness, helpfulness, transparency, leadership and build our teams around these values. Check out our careers page to get to know us better as you think about your next step at Verse Medical.

Posted 30+ days ago

Business Development - Managing Director-logo
Business Development - Managing Director
RiveronDallas, TX
The Managing Director of Business Development is responsible for driving the firm's growth by developing and managing new business opportunities. This includes working with senior leadership to expand business activities, generating new engagements with key local targets through your extensive network, and managing existing client accounts and channels. Who You Are: Minimum of 10 years of experience in business development and/or consulting Strong proven network in specific/targeted market – Dallas-Fort Worth Metroplex Carried a sales quota in prior job(s) Familiarity with Private Equity You are seen as an effective coach and developer of people, motivating and inspiring teams, building morale, and creating opportunities for others You demonstrate a strong work ethic, professionalism, collaboration, and team spirit in all your interactions You perform all roles with the highest level of integrity, generating trust among clients and Riveron stakeholders through professional conduct and ethical behavior You’re a self-starter that enjoys teaming yet is comfortable initiating conversation and opportunities on your own What You’ll Do: Execute broader firm and Dallas Market strategic plan while leading/executing on business development mandate Lead pursuit of assigned and other relevant prospects; develop relationships, and originate/sell/close initial engagements Leverage your network to proactively make impactful introductions, bringing valuable connections to identify and engage high-potential opportunities, rather than relying solely on a provided list. Develop relationships with key centers of influence and strategic partners Demonstrate deep working knowledge of Riveron’s practices and sub offerings Support development of clients in collaboration with Managing Directors and Client Serving Directors Support public relations, marketing, and branding for new market(s) Promote culture and champion strategic, profitable growth Meet and exceed established quotas for meetings, proposals, and revenue Maintain contacts, opportunities, and meetings in Salesforce; lead pipeline discussions; and provide timely updates on opportunities, status, and next steps Coordinate drafting of tailored proposals and engagement letters in coordination with client service and marketing professionals; in some cases, perform original work to draft and finalize proposals and engagement letters Participate in networking events and conferences, during or after business hours Allocate greater time commitment to inputs that impact firm-based metrics and operations, actively participating in initiatives that drive operational excellence and efficiency within the firm Foster the growth and development of future leaders through coaching and training, while also assessing team performance and participating in recruiting efforts with the talent acquisition team and practice leaders #LI-KC1 About Riveron: At Riveron, we partner with clients—from global multinationals to high-growth private entities—to solve complex finance challenges, guided by our DELTA values: Drive, Excellence, Leadership, Teamwork, and Accountability. Our entrepreneurial culture thrives on collaboration, diverse perspectives, and delivering exceptional outcomes. We are committed to fostering growth, both for our clients and our people, through mentorship, integrity, and a client-centric approach. This inclusive environment offers flexibility, progressive benefits, and meaningful opportunities for impactful work that supports well-being in and out of the office. Check us out on social media: LinkedIn Glassdoor Instagram Facebook Riveron Consulting is an Equal Opportunity Employer and believes that we are stronger together through our diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. Fraud Alert Please beware of fraudulent schemes or impersonations when going through the job application process. A Riveron employee will never recruit via text or extend unsolicited employment offers. Additionally, a Riveron employee will never ask you to exchange money or purchase anything as part of the recruiting process.

Posted 30+ days ago

CACI logo
Service Center Front Line Technician (Business)
CACIChantilly, Virginia
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Job Description

Service Center Front Line Technician (Business)

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI with Polygraph

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: None

* * *

Description:

The Service Desk Technician will provide frontline support and act as the primary point of contact for large Government organization with diverse customers. Service Desk Technicians will provide the highest quality customer care with every interaction. Require effective customer services skills, emphasizing problem-solving and trouble-shooting skills, contact handling procedures, incident management, communication skills, and an understanding of IT service management processes. Must be able to master the steps required to effectively manage and prioritize incidents, reduce escalations, and demonstrate the essential customer service skills required to improve overall customer satisfaction.

Job duties include:

  • Supporting a 24x7 world-class service center
  • Provides first level support for inbound incidents and Service Requests
  • Provide frontline phone and email support related to system and application issues
  • High comfort level working with technology at a fast pace
  • Ability to quickly route issues according to issue type and severity
  • Good communication skills over the phone (polite, good listener, able to dissect customer descriptions into root problems to begin troubleshooting)
  • The ability to multi-task, specifically focused with creating support tickets in a web-based CRM and troubleshoot while speaking to someone on the phone
  • Tracks incidents and requests from identification through resolution ensuring a quality end-to-end customer experience. 
  • Conducts initial assessment, triage, research, and resolution for basic incidents and requests regarding the use of application software products and/or infrastructure components. 
  • Communicates promptly on progress. 
  • Engages other service desk resources or appropriate service resources to resolve incidents that are beyond the scope of their ability or responsibility by routing incidents, as necessary, to product line, application, or system support specialists. 
  • Executes against established Service Level Agreements (SLA). 
  • Documents resolutions and updates self-help and staff knowledge bases. 
  • Alerts management to recurring problems and patterns of problems

Qualifications:

  • 1+ year of experience in helpdesk support and or networking
  • Current IAT Level II - Security +
  • Customer service and/or support experience working in a Help Desk, Service Desk, or Call Center environment is preferred 
  • Ability to work rotating shift-work
  • Degree or equivalent work experience
  • Experience working with helpdesk ticketing tools and knowledge base resources
  • Experience troubleshooting Microsoft Desktop Operating Systems 
  • Experience with server and or desktop virtualization
  • Experience with networked storage 

Preferred certifications:

  • CompTia A+ 
  • CompTia Server+ 
  • CompTia Network+ 
  • HDI Customer Help Desk Analyst 
  • Microsoft Office Specialist 


 

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What You Can Expect:

 

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

 

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy. 

 

Your potential is limitless. So is ours.

Learn more about CACI here.

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Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.

The proposed salary range for this position is:

$49,900 - $100,000

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.