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Case Manager, Business Operations-logo
Case Manager, Business Operations
XometryDenver, CO
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. We are hiring a Case Manager, Business Operations to support our rapid customer growth. Do you thrive on working on the edge? Do you want to transform an industry? This job is for you if your true strength is the ability to prioritize and communicate effectively to get you through even the most demanding of situations. As a Case Manager, Business Operations you will be part of a fast-moving team of technical professionals who solve supply chain problems for customized parts. What do we do in Case Management? Take actions to improve on-time delivery, quality, and customer satisfaction Track and monitor the progress of numerous customer orders and partner jobs Provide excellent customer and partner service by building relationships, creating partnerships, and by providing frequent and timely customer interactions on order updates Apply first-hand technical knowledge (or leverage other subject matter experts) on manufacturing design and production to ensure jobs are delivered on time Understand supplier capabilities and execute supplier oversight activities, which includes frequent phone assessments, detailed schedule creation, quality reviews, and supplier corrective actions Assess the impact of manufactured part rejections; communicate with suppliers and customers to work through problems and resolve cases Manage customer complaints that result in replacements for returned products Report out on status, risk, and efforts to recover troubled orders and jobs Responsibilities: Document all case activity in central database Leverage company technology platforms and comply with the Quality Management System Monitor the integrity of supplier quality metrics Interface with Engineering, Customer Care, Quality, Sales, and Shipping teams to ensure manufacturing processes are capable of customer on-time delivery and satisfaction Effectively communicate with all key stakeholders, including suppliers, customers, and leadership Participate and provide input on initiatives to simplify and automate complex processes Perform all work in compliance with Xometry's quality and safety systems, policies and procedures Qualifications: Prior project management, supply chain, and customer service experience required A minimum of 3 years of related experience, preferably in manufacturing or operations Bachelor's of Science Degree in Supply Chain, Engineering, or Technical related field is preferred Working knowledge of and/or education, skills, and experience associated with manufacturing processes, engineering drawings requirements, mechanical and electrical inspection methods Capable of performing root cause analysis and identifying solutions to complex problems A self-starter, who can work independently, and can drive actions to completion Strong organizational skills and the ability to work in a dynamic environment Able to multitask, meet deadlines and support all supplier quality field activities Strong communication skills (both oral and written) + ability to manage up and to the side #LI-Hybrid Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Posted 1 week ago

Business Development Representative - Institutional-logo
Business Development Representative - Institutional
BitGoNew York, NY
BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world. For more information, visit www.bitgo.com. We are currently looking to expand our team with the hire of a Business Development Representative based onsite in New York reporting to our Managing Director, Head of Institutional Sales. This role is a great opportunity for sales professionals within cryptocurrency, financial services and/or technology sales. This is an individual contributor role with the predominant responsibility of hunting for new leads and identifying qualified opportunities for our Sales team. Responsibilities Identify and engage potential leads through various channels such as professional networking, online research, marketing campaigns, industry events and cold outreach. Collaborate closely with Sales and Marketing to align initiatives and develop target lists, campaigns and other strategies for engaging with prospects. Qualify leads as sales opportunities and schedule meetings for the Sales team. Capture lead information and interactions in Salesforce and maintain a high standard of CRM hygiene. Skills and Experience 2+ years of experience in sales and/or business development in digital assets, financial services, fintech or SaaS Enthusiasm for the digital asset industry and curiosity of new concepts such as protocols and tokens, staking, NFTs Agility and appetite for learning new products/technology in a fast-developing environment Experience with CRM Tools such as Salesforce Critical thinking, open communication, and ownership mentality Why Join BitGo? Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world's financial markets. Here are some of the benefits* of working at BitGo: Competitive base salary, bonus and stock options 100% company paid health insurance for employee, partner and dependents Up to 4% 401k company match Paid parental leave, Paid vacation Free custom lunches, dinners and snacks Computer equipment and workplace furniture to suit your needs Great colleagues and inspiring startup environment *Benefits may vary based on location Pay Transparency Notice: Depending upon your leveling and location, the compensation for this role averages between $70,000 - $85,000 USD base salary. Equity, an annual performance bonus and the benefits outlined below are also a part of this role's package.

Posted 5 days ago

Commercial Business Development Manager (Marketing)-logo
Commercial Business Development Manager (Marketing)
Paul DavisNorthridge, CA
Benefits: 401(k) 401(k) matching Bonus based on performance Company car Competitive salary Opportunity for advancement Paid time off Training & development Paul Davis provides professional residential and commercial emergency restoration services for disasters of all sizes. From water and flood damage, to fire damage and mold remediation, Paul Davis franchise professionals are available 24/7 to clean up and repair damage to residential and commercial property. Founded in 1966, Paul Davis is a rapidly growing network of more than 370 independently owned and operated franchises in the United States and Canada. Paul Davis will grow to become over a $2 Billion business in the next 5 years. Position: Commercial Business Development Manager Hours/Week: Full-time, 40+ hours Compensation: Strong base salary commensurate with experience plus commission Bonus opportunities 401(k) with company match Cell phone and computer provided by company Reports To: Owner Territory: San Fernando Valley, including Malibu/Pacific Palisades What You'll Do: Drive growth by meeting or exceeding monthly and quarterly sales goals Generate leads and secure jobs by building strong relationships with current and potential commercial clients (e.g., property managers, multi-unit retail accounts, business owners/executives, etc.) Establish and nurture referral relationships with key decision-makers such as property managers, maintenance managers, regional operations manager, engineers, and facility directors Identify new business opportunities through strategic prospecting and lead generation activities (e.g., networking, cold calls, and referrals). Organize and schedule a calendar of consistent Business-To-Business visits, events, and outreach that drive revenue Leverage existing relationships and network to establish Paul Davis as the preferred restoration services company in the commercial space Identify community and local events and opportunities to promote the brand and generate commercial business Build a solid network of commercial customers that drive repeat business Utilize marketing technology software to upload contacts to the CRM, send email campaigns, customize and print marketing collateral, track sales calls, leads, referrals, and notes Who You Are: Results-oriented Superb communicator Strategic thinker, detailed planner Highly organized and able to manage time independently in a field-based role Digitally savvy Tenacious, resourceful, creative Open-minded, enthusiastic, continuous learner Self-directed with exceptional initiative What You Need: Minimum 3+ years experience in commercial (B2B) sales, ideally within restoration, construction, or related industries Strong communication and presentation skills; able to influence and build credibility with a wide range of stakeholders Able to self-manage workload, schedule, and outreach strategies with minimal supervision Comfortable driving throughout the day and lifting up to 25 lbs for event support (e.g., tents, tables, promotional materials) Proficient in MS Office Suite, Salesforce/CRM systems, LinkedIn, etc. Willingness to work flexible hours and attend after-hours events Ability to travel regionally and occasionally overnight Paul Davis is an equal opportunity employer.

Posted 3 days ago

Business Development Manager-logo
Business Development Manager
Spark Power Group Inc.Raleigh, NC
Business Development Manager Spark Power, a trusted partner in energy in North America, is looking for a Business Development Manager to join our team. The Business Development Manager is responsible for leading the selling efforts of Spark Power technical services into their assigned industrial and commercial markets. This is a hands-on position that involves extensive face-to-face interaction with existing customers and, especially, new customer prospects. In this role, you will be responsible to estimate the scope of project and negotiate contracts which may include: electrical components (such as transformers, disconnects, motors, fusing, breakers, distribution panels, and main building switchgear), wiring methods (including conduit, wire, and cable tray). Knowledge of safety protective devices, motor control (including contactors, manual motor starters, and overload protection), and VFDs (Variable Frequency Drives) is necessary. What will do you as a Business Development Manager? Able to demonstrate strong technical understanding of electrical installations, safety, standards and industrial manufacturing equipment to potential customers Accountable to meet and/or exceed the aggregate annual segment sales target through new customer acquisition activities and retention of current customers. Identify strategic customer accounts/prospects and develop annual sales account plans Secure opportunities to quote on customer requirements including responding to inbound request for proposal and request for information activities through networking, cold calling and monitoring customer/prospect procurement activities Provide sales leadership in the negotiation and closing of major project opportunities working collaboratively with cross functional teams Negotiate contract terms, conditions, and pricing with customers, ensuring mutually beneficial agreements that meet both parties' objectives. Working with the Marketing team, determine strategies and tactics in support of lead generation Working with the Marketing and Operations teams, provide support in the planning, execution and delivery of tradeshows and on-site customer activities such as customer workshops, and presentations Ensure compliance to legislative, regulatory and Health & Safety policies, procedures and standards Other tasks as required. Spark Power Employee Benefits and Perks: Diverse customer base-including: industrial, commercial and institutional Competitive wages and commission, and bonus structure Excellent benefits package with flexible options and wellness spending accounts RRSP Hands-on and supportive leadership team Continuous training and skills improvement including Spark U and external training Employee referral bonus program Corporate discounts (hotels, travel, insurance, retail..) Tool Allowance …much more Do you have the Spark? Here's what we're looking for: A minimum of 3-5 years of related industrial experience as an Electrician, Technologist or Electrical Project Manager and/or training in business-to-business sales, with a proven track record of successfully negotiating and securing contracts Strong understanding of electrical installation is required Willingness to travel up to 25% of the time to meet with customers and attend industry events Strong understanding of contract terms, conditions, and legal implications. Full understanding of the commercial and/or industrial sales process and dynamics. Who is Spark Power? Spark Power is the leading independent provider of end-to-end electrical services and operations and maintenance services to the industrial, utility, and renewable asset markets in North America. We work to earn the right to be our customers' Trusted Partner in Power. Our highly skilled and dedicated people, located in the communities we serve, combined with our knowledge of the power industry, technology expertise, and commitment to safety, ensures we deliver the right solutions that keep our customers' operations up and running today and better equipped for tomorrow. Spark Power welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Posted 6 days ago

Business Development Leader-logo
Business Development Leader
DLR GroupChicago, IL
DLR Group is an integrated design firm with a promise to elevate the human experience through design. This fuels the work we do around the world and inspires our mission to improve the lives of our clients, our communities, and our planet. If this sparks your interest, you're in the right place. Our Chicago studio has an opening for a Business Development Leader. We operate within a hybrid work model, supporting flexibility between office time and work from home. Considering this model, this role could be based in the following city: Chicago Position Summary: We are seeking a motivated Business Development Leader to drive growth in our Chicago office and the state of Illinois. This role is ideal for someone who excels at identifying decision-makers and building lasting relationships while collaborating with a talented team of designers. The ideal candidate is socially fearless, entrepreneurial, and ready to lead initiatives to uncover new opportunities, while also nurturing existing client relationships alongside Regional Sector and Client Leaders. Join our employee-owned firm and be part of a culture that values diverse design voices and a passion for impactful work both locally and globally. The successful candidate will: Business Development - A/E/C experience; identify, research, and qualify pursuit leads while following up with stakeholders through multiple channels. Cultivate and manage long-term client relationships, partnering with Regional Sector and Client Leaders to maintain connections with current and former clients. Develop a pipeline of qualified project leads and lead engagement in Illinois. Actively participate in industry organizations and committees while familiarizing with DLR Group's portfolio, experts, design ethos, and regional trends. Collaborate on sector marketing strategies, annual business planning, and achieve ROI goals while minimizing Random Acts of Marketing (RAM). Meet or exceed growth and fee targets, working with other Business Development Leaders regionally. Marketing - Attend and coordinate industry conferences, handling logistics, registrations, and collateral. Prepare quarterly marketing reports, lead weekly strategy meetings, and maintain CRM and BD Tracking Report. Coordinate with teams for RFQ/P responses, review proposals, and assist with interview logistics, attending as needed. Required Qualifications: Interpersonal Skills: Outgoing and personable, adept at quickly building rapport and effective relationships, both internally and externally. Cold Caller & Resilience: Enthusiastic about reaching out to prospects and resilient in facing rejection, with a strong sense of urgency and consistency in meeting deadlines. Professional Demeanor: Polished and capable of representing the firm at all levels, with a keen attention to detail, especially in marketing materials and communications. Receptive & Eager Learner: Open to feedback and constructive criticism, demonstrating a commitment to continuous learning. Organizational & Collaborative Skills: Excellent at prioritizing and managing multiple tasks efficiently; comfortable in both leadership and team-player roles with diverse personalities. Self-Starter & Knowledgeable: Motivated to work independently with minimal supervision, committed to understanding the firm's practices, services, and goals. Preferred Qualifications: Bachelor's degree (A/E/C related degree preferred) 5+ years of relevant business development experience and/or sales experience within A/E/C industry in the Chicago market. Proficiency with Microsoft Office products and experience utilizing CRM software Involvement in community industry organizations Strong oral, written communication, meeting facilitation, and presentation skills Our comprehensive Benefits at DLR Group include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer a 401(k) plan, employee stock ownership, and bonus opportunities. Compensation considerations are based on location, experience, and skills. The suggested pay range for this position is: Pay Range $100,000-$144,000 USD DLR Group is an integrated design firm delivering architecture, engineering, interiors, planning, and building optimization for new builds, renovations, and adaptive reuse projects. We are 100% employee-owned: every employee is literally invested in our clients' success. At the core of our firm are interdisciplinary teams engaged in every step of project lifecycles. Our teams champion true collaboration, open information sharing, shared risk and reward, value-based decision making, and proficient use of technology to deliver exceptional design. We are pursuing the goals of the 2030 Challenge, the ME2040, and the SE2050, and are an initial signatory of the China Accord and the AIA 2030 Commitment. Through our values - commitment, creativity, environmental stewardship, fun, integrity, ownership, sharing, teamwork - we elevate the human experience through design, together. DLR Group follows a four-day in-office work model, with employees having the flexibility to work somewhere other than the office on Fridays. We are proud to be an Equal Opportunity/Affirmative Action/M/F/Veteran/Disabled employer.

Posted 3 weeks ago

Jr. Business & Technology Analyst - Product Analyst-logo
Jr. Business & Technology Analyst - Product Analyst
Axos BankSan Diego, CA
Axos Bank Target Range: $24.00 /Hr. - $26.00 /Hr. Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education. Eligible for an Annual Discretionary Cash Bonus Target: 10% Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 10% These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets. About This Job This is an exciting opportunity to join a unique and immersive program as a first step in your career in product management. This full-time program focuses on building the foundation of skills to deliver best in class solutions for Axos customers. We are seeking innovative and energetic individuals who are excited about expanding their skill sets and accelerating their career within product management. For this position, you will be in the Product Analyst Program where you will be joining a group of Analysts working within the Axos Product Management team. Your journey will begin with an initial assignment to a software team with specific roles and responsibilities. As you progress through the program, you will perform many roles within the product management function. The final goal of the program is permanent placement within your area of focus. For those looking to make an impact and working on award winning fintech solutions, this is where it begins! In this role, you will be focused on Product Owner and analysis responsibilities in the Product Management group. Through the program, you will gain the knowledge and skills: Product Owner Essentials, Support Communications, and Decision-Making Analytics. This position is on-site and located at our HQ in San Diego, CA. Responsibilities: Review business requirements and turn them into documentation for Developers and QA analysts Document the users' journey through our technology using user and data flow diagrams Work with Product team members to identify opportunities for phasing in functionality over a number of releases Analyze feature and defect data to identify opportunities for product and process improvements Troubleshooting and managing incoming support requests and crafting responses to a variety of stakeholders Creating release documentation to communicate upcoming functionality Participate in daily meetings that go over product maintenance and enhancements Contribute to the overall product and process improvements Document process steps of repetitive tasks performed Partner with CoE and other teams to coordinate cross-team initiatives Perform any additional duties as assigned Qualifications: Bachelor's degree in Information Technology, Computer Science, Business Administration, Mathematics, or a related discipline Customer Obsession: "Good enough" isn't good enough for you. You're obsessed with perfecting the customer experience Leadership: A confident person with the ability to connect and inspire others to achieve success, whether or not they directly report to you Results Oriented: A driver who possess the ability to take actions and implement effective solutions in a timely manner. Excuses aren't in your vocabulary because you always find alternative solutions when issues arise Ethics: Highest level of professional integrity and honesty as well as personal credibility. Your reputation for precedes you in this regard Innovation: Dedication to maintaining cutting edge talent with the courage to implement new ideas, technology, and aggressively challenge the status quo. You don't accept responses to new ideas like "That's the way it's always been done" because you use facts, data, and people skills to implement meaningful change Immersion: A propensity to rapidly master the understanding and application of new technology Excellent verbal and written communication skills, including ability to simplify complex concepts for technical and non-technical audience Preferred: 1+ year's working in an office environment or recent college graduate Basic understanding of SQL, Tableau, or advanced MSFT Excel Basic understanding of flowcharts, Visio, and/or Diagrams.net Axos Employee Bene fits May Include: Medical, Dental, Vision, and Life Insurance Paid Sick Leave, 3 weeks' Vacation, and Holidays (about 11 a year) HSA or FSA account and other voluntary benefits 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading About Axos Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We're a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers. Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX). Learn more about working at Axos Pre-Employment Background Check and Drug Test: All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization. Equal Employment Opportunity: Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws. Job Functions and Work Environment: While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc. The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Posted 30+ days ago

Human Resources Business Partner In Employee Relations (Em6966)-logo
Human Resources Business Partner In Employee Relations (Em6966)
Samsung SDS AmericaCerritos, CA
Position Summary: Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called "Cello" in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing. As Korea's no.1 IT service provider, Samsung SDS has completed a number of SCM/logistics consulting and system development projects for the last 30 years. Based on the extensive experience and expertise it built over the years, Samsung SDS started to provide tech-based logistics services in 2012 and has now grown into a global top-level third-party logistics company. Samsung SDS America, Inc. is looking for a Human Resources Business Partner to support HR operations in west coast locations and Employee Relations in US. This HR Business Partner (HRBP) supports the organization by delivering day-to-day HR guidance and employee relations expertise in US. This role plays a critical part in fostering a positive and compliant work environment by addressing employee concerns, guiding managers through performance and development processes, and promoting employee engagement. The HRBP conducts initial investigations into employee complaints and workplace conflicts, escalating complex or sensitive cases to senior HR leaders and legal counsel as needed. Additionally, the HRBP partners with internal teams to drive consistent HR practices across onboarding, training, and policy implementation while ensuring operational effectiveness and compliance. To learn more about Samsung SDS America, Inc. please visit https://www.samsungsds.com/en/logistics/logistics.html Responsibilities: HR Operations & Support Lead communication and interpretation of HR policies, and support implementation of HR services and programs. Partner with site management and employees across multiple locations in CA to drive productivity, morale, and retention. Oversee performance management, support development plans, and guide managers through the Performance Improvement Plan (PIP) process. Provide HR support to managers, offering coaching, feedback, and assistance on HR-related issues. Support employee communications, team meetings, recognition programs, and team-building activities; coordinate and lead employee events. Manage employee orientation, help training logistics process and recordkeeping to ensure compliance and development. Provide accurate and timely HR data, including attendance tracking and productivity reports for management and employees. Oversee the onboarding and off boarding processes to ensure a smooth transition for employees. Support the full-cycle recruitment process in collaboration with the internal recruitment team. Employee Relations & Engagement Act as the first point of contact for employee relations matters, conducting initial interviews, gathering facts, and documenting incidents related to employee complaints, workplace conflicts, or potential policy violations. Escalate serious or complex issues-including harassment, discrimination, retaliation, and legal risks-to senior HR leaders and internal/external legal counsel as necessary. Ensure all employee concerns are addressed in a timely, fair, and legally compliant manner, following internal protocols and maintaining confidentiality throughout the process. Assist in the resolution of day-to-day employee concerns and support managers in handling informal disciplinary conversations and coaching discussions. Maintain detailed and organized documentation of all ER cases and coordinate follow-up actions as needed. Support internal investigations by gathering evidence, summarizing findings, and participating in action planning with leadership. Facilitate employee communications, recognition initiatives, and team-building events to enhance engagement, trust, and a positive work environment. Coordinate team meetings and internal updates to promote transparency and alignment between teams and leadership.

Posted 2 weeks ago

Wholesale Payments Business Information Developer-logo
Wholesale Payments Business Information Developer
Truist Financial CorporationAtlanta, GA
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Experienced-level professional job that applies a solid understanding of concepts within business information discipline and uses knowledge of the business and key processes - Specifically QlikSense and Tableau applications. Solve routine problems of moderate complexity by analyzing possible solutions using experience, judgment and precedents. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Production of reports in the form of standardized dashboards or customized views of data utilizing databases and applications to provide information to business leaders Ensure data pulled is consistent with business needs/requests and apply knowledge of the business to customize reports and deliver meaningful information Apply knowledge of best practices to create outputs to meet business needs and solve challenges or problems Identify data integrity issues and provide feedback to application/database administrators to ensure issues are addressed Develop training material, user documentation and train on dashboards and reports. Instruct, direct users and line of business (LOB) partners on reporting tools Lead small projects with manageable risks and resource requirements; play key role in larger, more complex initiatives Explain complex, difficult, or sensitive information Act as a resource for teammates with less experience. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's Degree 4 years of related experience or an equivalent combination of education and experience. Ability to work independently and receive minimal guidance In-depth knowledge of principles, practices, theories, and/or methodologies associated with the professional discipline (e.g., information technology, project management, finance, risk management, etc.). Understanding of foundational concepts of other related professional disciplines. Experience managing small projects. Knowledge of the industry's competitive landscape and the factors that differentiate Truist and its competitors in the market. Ability to interpret and explain complex information to a range of audiences and build consensus among different stakeholders. Preferred Qualifications: Master's Degree or MBA 6 years of related experience Previous experience in the banking industry and knowledge of business information development tools (Tableau, Qlik, Microstrategies, etc.) General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

Posted 1 week ago

Business Analyst-logo
Business Analyst
Pro Mach IncCharlotte, NC
At ProMach, we're looking for people who want to shine. You'll have opportunities to take your career in the direction you want. You can be creative. Strategic. Persuasive. Influential. Mechanical marvel. Customer service authority. Meticulous. A closer. A futurist. You'll be challenged and rewarded. Improve our customers' packaging performance and efficiency every day. Help build the future of packaging automation. We're proud of that and hope you will be too. Do we have your attention? Keep reading. ProMach is excited to add a skilled Business Analyst to team up with internal stakeholders for smooth IT project execution. In this role, you'll define, analyze, validate, and document business needs. We're seeking someone resourceful, detail-oriented, and genuinely curious about client businesses. Reporting to the Corporate Director of Enterprise Applications, you'll analyze requirements, offer insights, and collaborate with IT for scalable, maintainable solutions. Do you enjoy this work? Perform business process design and requirements definition in conjunction with functional teams Define and document requirements for process changes and development needs with necessary technical detail Analyze and prioritize enhancement requests by identifying existing solutions and/or alternative solutions that optimally address the business needs and work with technical resources to fulfill enhancement requests Communicate effectively with internal teams and external clients to deliver functional requirements Act as a liaison between functional team and technical resources for enhancements Provide functional requirements to development team and perform QA testing of requested enhancements Manage scope and requirements throughout the project life cycle Assist in operational roll out and user training for new functionality and tools What's in it for you? There's no monopoly on good ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career. In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits - you are eligible on your first day of employment! If this sounds like you, we want to connect! Bachelor's degree in technology, business, or related field 5+ years of experience with Business Analysis for software systems and applications, and proven experience interpreting customers' business needs and translating them into application and operational requirements Previous experience with ERP implementations, especially in a manufacturing organization, highly desired Strong analytical and problem-solving skills Strong communication skills and excellent customer service orientation Detail orientated and well organized High degree of reliability and timely completion of tasks Ability to travel at least 30% Pro Mach, Inc. was named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities. We have the rewards, opportunities, and the market strengths of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally, with the personal touch and feel of a smaller company where you can make an impact every day. Curious about life at ProMach? Follow us on LinkedIn, Twitter, and Instagram! Pro Mach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Posted 30+ days ago

Business Analyst-logo
Business Analyst
Contact Government ServicesTysons Corner, VA
Business Analyst Employment Type:Full-Time, Experienced /p> Department: Information Technology CGS is looking for business analysts to work with a large federal agency! As a Business Analyst in Business operations and Content Strategy for CGS, you will partner with internal business owners and external partners to understand new business opportunities and define functional requirements. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Support the development of briefings, agendas, and other general documentation support as directed, including training material and demonstration sessions for new and existing technologies to various stakeholders. Document and analyze business and functional requirements so that they may be accurately translated into process maps and technical system requirements Develop comprehensive documentation that meets organizational standards, to include but not limited to basic system architectural diagrams/wireframes, concepts of operations, monthly status reports Create high-level briefings and communications materials for customers, management, and executive stakeholders Work with the government and team members to identify, recommend, and implement opportunities for service delivery improvement and new technology implementation Evaluate program materials and develop innovative approaches for improvement Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation Develop and implement a deep understanding of Microsoft and Atlassian products and services (Teams, SharePoint, Visio, Jira, Confluence) to translate complex product information into simple, polished, and engaging content Research, outline, write, and edit new and existing content, working closely with various team members to understand project requirements Develop content in various media forms for maximum usability, with a consistent and cohesive voice across all documentation Perform risk management, including identifying, prioritizing, and mitigating risks, and communicating and escalating risks and issues Support a continuous improvement process by providing recommendations on improving products, services, and processes. Manage client interaction and expectations regarding team efforts Identify and coordinate cross-team dependencies and collaboration Continually seek opportunities to increase customer satisfaction, develop and deepen long-lasting client relationships Qualifications: Must be a U.S. Citizen Bachelor's Degree (Computer Science, or engineering) Must be able to successfully complete a stringent Background Investigation and obtain required Government Security clearance 7+ years of experience in business analysis, systems analysis, and/or design of information systems programs and related business processes Experience working with phase-based and Agile delivery methods Experience with Jira or other Agile tools Ability to clearly communicate technical concepts to both technical and non-technical users. Must be able to work well both in a team environment and independently. Must possess exceptional attention to detail Excellent interpersonal and communication skills Familiarity with government projects and policy/procedures teams Demonstrates ability to interact comfortably with Senior Leadership and/or Government Executives and staff on a day-to-day basis Experience in managing client requirements and small teams Excellent analytical skills and business presentation skills Ideally, you will also have: Experience supporting DHS HQ or other US Federal Agencies Experience tracking and reporting project or program delivery progress and budget execution Experience developing project briefs and reports for non-technical audiences Knowledge of the federal acquisition lifecycle Familiarity with Business Intelligence and Data Analytics Project Management, Agile, and/or Cyber Certifications (PMP / ACP / CSM / SAFe / CISM) Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com $102,890.67 - $139,637.34 a year

Posted 30+ days ago

Business Development Manager, AMS-logo
Business Development Manager, AMS
Kodiak Gas ServicesThe Woodlands, TX
JOIN THE PEOPLE POWERING KODIAK Kodiak understands that our most valuable resource is our employees, and in order to provide industry-leading service and runtime, you must attract and retain premier talent. To accomplish this, Kodiak focuses on providing internal professional development and training, as well as the best benefits package in the industry. Summary The Business Development Manager will play a pivotal role in developing and executing strategies to enhance our corporate brand, build and maintain relationships with key stakeholders, and identify new business opportunities. This role requires a strategic thinker with a proven track record in business development and brand management. Essential Duties & Responsibilities Strategic Planning: Develop and implement business strategies that align with the company's goals and objectives, identifying customers with strategic alliance potential. Customers should have growth potential for AMS Parts and Service as well as revenue through Kodiaks other service offerings (CGC, Station Construction, Contract Treating, Cooler rental, ECT). Brand Development: Enhance the corporate brand through strategic marketing initiatives and partnerships. Relationship Building: Establish and maintain strong relationships with strategic clients, partners, and industry stakeholders. Responsible for relationships with senior leaders with at target customers. Market Analysis: Conduct market research to identify new business opportunities and stay ahead of industry trends. Develop, market, and implement strategic alliance agreements with Strategic customers including but not limited to strategic parts and service agreements, national alliances, etc. Monitor market conditions to ensure Kodiaks service offerings are above industry standards, align with Customer needs, and are priced competitively. Quantify target customer total available market by basin. Sales Growth: Drive sales growth by identifying and pursuing new business opportunities. Ability to work with all sales team members by sharing intel, aligning various basin's pricing structures and being a central point of information for strategic accounts. Collaboration: Work closely with the marketing, sales, and product development teams to ensure alignment and support for business development initiatives. Reporting: Provide regular reports on business development activities, progress, and outcomes to senior management. Team Work: Must be able to work as a team with Various other departments to make decisions in the best interest of Kodiak. Marshal resources to scale operations in support of business growth. Education & Certifications Bachelor's degree in Business, Marketing, or a related field, MBA preferred. Work Experience Proven experience in business development, sales, or marketing, 10+ years industry knowledge. Skills & Abilities Strong strategic thinking and analytical skills. Excellent communication and interpersonal skills. Ability to build and maintain relationships with key stakeholders. Proficiency in CRM software and Microsoft Office Suite. Self-motivated with a results-driven approach. Physical Demands Predominantly operates in an office environment. Some periods of time may be spent in a communications equipment space for installation, testing, and troubleshooting. Some work (less than 10%) requires frequent bending, moving, and lifting. Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components. Up to 50% travel required. #administrative Kodiak Gas Services is an Equal Employment Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

Posted 30+ days ago

Territory Account Executive, Growth Business: Non-Profit-logo
Territory Account Executive, Growth Business: Non-Profit
Salesforce.com, Inc.Chicago, IL
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Territory Account Executive Account Executive, NGO, Growth Business Segment About Role: Core Account Executive quarterbacking each deal and the main point of contact for your customers Selling the entire Customer 360 Platform across a prospect account set (100% white space) You will creatively break into net new logos in your assigned territory and introducing them to Salesforce You will prospect into every line of business A true hunter, hungry to uncover opportunity and connect it with a value adding solution You will be a visionary helping prospects craft their digital transformation You will map account strategies, aligning resources and uncovering which of our products best serve the Prospect's needs After bringing in the initial deal you'll work to cross-sell/up-sell on accounts for the remainder of the fiscal year They do this by... Collaborative selling techniques and partnering with internal resources in order to drive additional value and expertise Generating pipeline that leads to closed revenue and quota attainment Selling on value and return on investment vs. technical functionality Building credibility and trust while influencing buying decisions Creating demand by uncovering business problems and matching them to our solution Having a deep understanding of the way businesses operate, and the priorities that drive decisions from the C-level Preferred Qualifications Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc. Preferred years of experience: 3+ years of full cycle SaaS sales experience, Strong business development skills with experience prospecting and bringing in new business Experience selling to the C-suite Ability to build and deliver presentations to your customers Ability to orchestrate multiple internal resources and extended team members including: solutions engineers, cloud account executives, and product specific specialists Our investment in you: World class enablement and on-demand training - check out Trailhead.com for a sneak peek! Exposure to executive thought leaders with a passion for living our values Clear path to promotion with accelerated leadership development programs Weekly 1:1 coaching with your leadership Fast Ramp mentorship program Week-long product bootcamp Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $68,150 to $91,200. For Illinois based roles, the base salary hiring range for this position is $68,150 to $91,200. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com .

Posted 3 weeks ago

Business Banking Relationship Manager-logo
Business Banking Relationship Manager
US BankBozeman, MT
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. Job Description Business Banking Relationship Managers play a pivotal role in helping our business clients achieve their financial goals. They do this by approaching each and every day with a single purpose - to do the right thing by our business clients to help them achieve their vision for success and the lives they want to lead. You will also have access to an expansive set of products and solutions to better serve your business clients today and into the future. Strong client relationships are based on trust, assessing and attending to clients' banking needs, obtaining and processing client and account information, educating clients on available deposit and loan products and services, and recommending financial solutions based on each client's unique goals and needs. U.S. Bank Business Banking Relationship Managers are the primary advisor for our business clients and are responsible for building, developing, and managing new and existing relationships with business clients and delivering financial expertise and client-centric solutions that build strong, long-term relationships. Basic Qualifications Bachelor's degree, or equivalent work experience Three to four years of relevant experience Preferred Skills/Experience Strong relationship management and business development abilities Well-developed analytical and problem-solving skills Basic knowledge of credit administration, analysis, and credit policy/procedure Knowledge of cash flow management and business credit underwriting with commercial credit training preferred Demonstrated understanding of basic financial accounting and analysis Some knowledge of bank products and services that results in successfully identifying appropriate opportunities to sell the bank's products Ability to work effectively with individuals and groups across the company to manage customer relationships Excellent presentation, verbal and written communication skills Demonstrated business acumen with knowledge of diverse types of businesses, industries, markets, financial and economic concepts The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days. If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $70,890.00 - $83,400.00 - $91,740.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.

Posted 1 week ago

Business Development Associate-logo
Business Development Associate
Contact Government ServicesFort Lauderdale, FL
Seeking an entry level Business Development team member for a rapidly growing firm in the eDiscovery and Legal Support Services space. This candidate should be a highly motivated and technology fluent business development resource interested in sharing a vision of growth and acquisition of new clients. The firm provides a wide range of legal technology services to Law Firms and Corporations in the U.S. and abroad. This candidate will be primarily focused on new client identification & acquisition. An extremely employee-centric culture has been established at this firm, encouraging professional growth above all. From the top-down, existing team members all actively play a role in each and every win through collaborative project work, presentations, brand recognition, and a highly respected presence in the industry. The ideal candidate should have a strong appreciation and respect for the spirit of "working as one". This candidate should have experience with B2B sales and the generation of marketing collateral. EXPERIENCE & QUALIFICATIONS: Experience with B2B sales including ability and willingness to speak with existing or prospective clients via phone, email, or in person Experience with development and/or design of marketing materials Proficiency with MS Office Suite products including Outlook Working knowledge of eDiscovery industry including technical tools and common terminology Working knowledge of legal industry including support technologies, general timeline elements for legal matters, and basic structure of both large & small legal institutions Willingness and ability to work both in an individual capacity and with existing Business Development team members Superior people skills and ability to accurately represent tenants of firm's branding Ability to demonstrate superior organizational skills with an acute attention to detail Ability to work effectively under pressure and manage multiple clients, projects, or activities at once THE FOLLOWING SKILLS ARE PREFERRED BUT NOT REQUIRED: Experience giving product demos or development of scripted material Knowledge of legal technology and general legal terminology Experience creating branded collateral such as form emails, white papers, website material, social media management Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com $80,000 - $110,000 a year

Posted 30+ days ago

Business Systems Analyst (Part Time, On-Call)-logo
Business Systems Analyst (Part Time, On-Call)
ICF International, IncReston, VA
As a Part-Time Digital Delivery Business Systems Analyst (BSA) at ICF Next, you will apply your analytical and critical thinking skills to help solve client challenges. As a Delivery BSA, you will own and drive the work for your projects, you will work in a fast-paced and diverse environment, enjoy flexible work arrangements, and will have a management team that encourages your career development and growth. This role requires strong analytical and documentation skills in a digital development environment, and the ability to properly prioritize, own and drive the work, multi-task, and work collaboratively in an Agile environment. Responsibilities: Support all aspects of the digital (web and mobile) software development cycle including requirements, design, stakeholder engagement, testing, and delivery of citizen facing systems. Elicit requirements using interviews - both internal and external, document analysis, questionnaires, business process descriptions, use cases, scenarios, business analysis, and existing system analysis. Document requirements using variety of techniques including BDD-style specifications, user stories, acceptance criteria, workflow diagrams, UML diagrams, use cases, and user guides. Manage requirements traceability information and track requirements status throughout the project. Communicate (both verbal and written) with business units and/or the client, that rely on that information to define system requirements or organizational processes. Facilitate team meetings to gather, document, refine, and prioritize requirements, design system enhancements, identify action items and drive user feedback. Document user experience (UX) design discussions, write requirements in Confluence, and decompose requirements into user stories in Jira. Perform various types of testing, define test scenarios and test cases, execute tests, and document test results. Collaborate with subject matter experts, designers, and user experience researchers in an Agile environment. Suggest areas for improvement in internal processes along with possible solutions. Work with the Scrum Master and serve as backup as needed. Required Qualifications: Bachelor's degree or equivalent experience. 2+ years of experience in gathering, refining, and prioritizing requirements for digital products. 2+ years of experience testing digital products via manual and/or automated testing. 2+ years of experience working with cross-functional teams (Engineering, Experience, Delivery, Product Management) to build digital products using an Agile methodology. Must be able to obtain and maintain a Federal public trust clearance Preferred Qualifications: Experience working with Drupal-based websites. Scrum Master/Agile certification or training. RFP/RFQ experience. Professional Skills: Experience in the development of technical documentation - requirements specifications, use cases, design specifications, test plans and test scripts, and other supporting system documentation. Strong analytical skills, especially business process analysis and diagraming using tools like Microsoft Visio. Proficiency with JIRA and Confluence or similar for Agile process support. Experience with testing software, tracking issues, and working with developers to ensure that requirements are being met. Federal contracting experience. Excellent organization, communication skills, and attention to detail. Ability to follow-through, including the flexibility to perform in an ever-changing work environment. Ability to juggle multiple projects in a fast-paced environment and meet deadlines. Location: This position can be performed in a remote capacity with the expectation that the employee will be available to work east coast hours to support the client. This position requires the successful individual to reside and work within the continental United States due to contract requirements. Working at ICF ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $67,020.00 - $113,934.00 Nationwide Remote Office (US99)

Posted 4 days ago

National Business Development Representative - Electrical Contractors (Hoffman)-logo
National Business Development Representative - Electrical Contractors (Hoffman)
nVent Electric Inc.San Diego, CA
We're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. WHAT YOU WILL EXPERIENCE IN THIS POSITION: Sales Leadership Drive national sales growth in the commercial vertical for the nVent HOFFMAN brand and become the enthusiastic champion for the initiative Passionately develop new growth ideas and opportunities Provide business updates to management and segment teams on a regular cadence Handle conflicts by encouraging excellent communication both internally and externally while maintaining adherence to our sales strategy Coach and mentor as a subject matter authority to the global Sales and Marketing Teams Drive collaboration across the nVent brand that operates in the same commercial vertical market Multi-Channel Growth Program Develop an optimized electrical distribution channel program and roadmap by using a market-back approach to map customers, leverage TARs, and input from other nVent brands. Assess and prioritize based on revenue potential Lead execution of channel expansion growth with traditional electrical distribution channels by negotiating terms, leading through the new customer onboarding process, and reporting progress and results Meet with channel partners to develop new relationships and connect our local sales force with new customers. Optimize sales coverage by assessing manufacturer rep capabilities, incentives, and alternative coverage options Develop direct key account programs by defining target customers, coverage mode, and a systematic growth process Strategic Vision and Execution Actively engage with commercial contractors and key account customer base to understand market needs, trends, and demand generation levers. Co-develop new growth ideas with product management and marketing teams (NPI, Marketing programs) Develop relationships and proactive communication with senior management, sales, channel, product management, and marketing teams to align work priorities and drive collaboration to implement the growth roadmap Coordinate field activities and communications related to the voice of the customer and the launch of new products, services, and programs Represent nVent in client meetings and assist in negotiations/strategy sessions Develop new products that incorporates the One nVent visions by utilizing multiple nVent brands Develop new products that incorporates the One nVent visions by utilizing multiple nVent brands YOU HAVE: A bachelor's degree or equivalent outside sales experience Ideally, 5 + years of outside sales/business development experience working with electrical contractors in the new construction space Clear understanding of the Contractor Hierarchy both internally and jobsite breakdown and the importance of each department Clear understanding of the Contractor Hierarchy both internally and jobsite breakdown and the importance of each department Demonstrated collaboration and influencing skills A passion for finding and fostering new relationships at all levels within customer organizations A passion for listening, understanding, and addressing new and existing customer needs Ability to negotiate by collaborating with others to arrive at a conclusion using compromise, persuasion, influence, rationale, and diplomacy both internally and externally in a selling environment Ability to develop and deliver effective presentations clearly and compellingly. Ability to work 100% remote and travel on average 30% of the time. A valid driver's license is required. Although we have this role posted in numerous locations, we will only be making 1 hire* WE HAVE: A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation. Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn more at www.nvent.com. Commitment to strengthen communities where our employees live and work We encourage and support the philanthropic activities of our employees worldwide Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money Core values that shape our culture and drive us to deliver the best for our employees and our customers. We're known for being: Innovative & adaptable Dedicated to absolute integrity Focused on the customer first Respectful and team oriented Optimistic and energizing Accountable for performance Benefits to support the lives of our employees Pay Transparency nVent's pay scale is based on the expected range of total target cash pay for this job and the employee's work location. Total target cash is comprised of an employee's base salary and sales incentive target opportunity, when annual sales goals are achieved. Employee pay within this range will be based on a combination of factors including knowledge, skills, abilities, experience, education, and performance. Where federal, state, or local minimum wage requirements exist, employee pay will comply. If annual sales performance exceeds annual sales goals, the total target cash received may exceed the pay scale maximum reflected below. Total Target Cash Range: Geographic Region A: $101,400.00 - $188,300.00 + Geographic Region B: $110,600.00 - $205,400.00 + Geographic Region C: $96,300.00 - $178,800.00 + Depending on the position offered, employee may be eligible for other forms of compensation, such as annual incentives. Benefit Overview At nVent, we value our people and their health and well-being. We provide a broad benefits package with meaningful programs for full-time employees that includes: Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance and life insurance. A 401(k) retirement plan and an employee stock purchase plan - both include a company match. Other supplemental benefits such as tuition reimbursement, caregiver, personal and parental leave, back-up care services, paid time off including volunteer time, a well-being program, and legal & identity theft protection. At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other's authenticity because we understand that uniqueness sparks growth. #LI-AG1 #LI-Remote

Posted 2 weeks ago

Business Analyst For Oracle Cloud Supply Chain Management-logo
Business Analyst For Oracle Cloud Supply Chain Management
GaldermaDallas, TX
Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story. We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee. At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact. Job Title: Business Analyst- Oracle Cloud Supply Chain Management Location: Dallas, TX This position plays a pivotal role in supporting the Oracle ERP team's goals of supporting customer service and supply chain operations. The Oracle Cloud SCM (Supply Chain Management) Business Analyst is responsible for analyzing business needs, optimizing supply chain processes, and implementing Oracle Cloud SCM solutions. This role collaborates with stakeholders to enhance system functionality, troubleshoot issues, and ensure seamless business operations within procurement, inventory, order management, and logistics. The analyst will work closely with the business team to identify areas of improvement and drive end to end solutions needed to support the business growth and customer service. Essential Functions: Platform And Process Optimization- 50% Collaborate with IT and business stakeholders to maximize system functionality, streamline business processes, create efficiencies, and facilitate automation. Support and lead new and existing users in the implementation of Supply Chain enhancements by Gather, analyze, and document business requirements for Oracle Cloud SCM applications. Configure and support Oracle SCM Cloud modules, including S2P, Inventory, Order Management, Manufacturing, and Logistics. Collaborate with IT and technical teams to design, test, and implement system enhancements Support system upgrades, patches, and Oracle Cloud releases, ensuring minimal disruption to operations Support users in identification of test cases and building robust testing and deployment plans. Areas of expertise include fit/gap analysis, testing, training and support. Incident and application Management- 50% Works closely and liaises with Galderma IT technical support teams supporting integrations (middleware) and other applications such as CRM and other ERPs to support Oracle Cloud system solutions and issue resolution Leads implementation for system enhancements by coordinating with development and governance teams to document functional specifications, assist with configuration, conduct testing, provide training, write documentation and standard operating procedures. Works with Galderma IT technical support teams for daily operations of Oracle business systems, includes issue research and resolution, change management and escalation to the technical team or Oracle when necessary. Provides expertise in Oracle Cloud technical functionality, identifying system solutions to business issues and requests. Minimum Education, Knowledge, Skills, and Abilities: Bachelors Degree in IT or Business or similar Five (5) or more years of professional experience in Oracle ERP with a minimum of 3 years experience in Oracle Fusion Cloud Expertise in Oracle SCM Cloud modules such as Procurement, Inventory, Order Management, Manufacturing, and Logistics. Strong understanding of supply chain processes, demand planning, and order fulfillment. Mission-oriented with ownership mindset and leadership capabilities to drive incident management and resolution Experience with SQL, OTBI, and BI Publisher for data analysis and reporting Experience in a fast-paced environment, commitment to execution in a rapidly changing and evolving environment Knowledge of integration tools (OIC, Boomi) Ability to communicate with and influence peers and leaders, as well as ability to establish new relationships quickly Collaborative, yet able to operate independently; self-motivated/driven yet able to lead and influence in a matrixed environment Provides the function of bridging the understanding and perspective gap between users and technical teams. Uses communication, facilitation and interpersonal skills combined with technical and domain knowledge to identify solutions for business requests What we offer in return A great work environment with an inspiring work ambiance Growth and development possibilities An excellent benefits program starting day one Pension program after one year of service (company contribution of up to 10%) Tuition Reimbursements Service awards program Next Steps If your profile is a match, we will invite you for a first virtual conversation with the recruiter. The next step is a virtual conversation with the hiring manager The final step is a panel conversation with the extended team Our people make a difference At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do. .

Posted 2 weeks ago

Business Analyst - Data (Hybrid)-logo
Business Analyst - Data (Hybrid)
BroadridgeNewark, NJ
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team. Within the Digital Transformation organization, the Business Analyst- Data will provide strategic business and data analysis services to our Finance and business partners. The focus of this position is to work closely with the Broadridge Finance community, Product Owners and Business Units to execute activities within the digital transformation strategy. This professional will analyze data, perform data sourcing analysis, support data governance activities and manage data quality as we look to execute an enterprise Data Strategy. This role will be key to the success of our Digital transformation by supporting project management activities and managing risks throughout the program. Responsibilities: The Business Analyst- Data is responsible for accurately sourcing required data into our enterprise data platform, ensuring data requirements and quality expectations are met. Perform business analysis activities ensuring accurate requirements are captured, source-to-target mappings are maintained, and data quality rules are defined. Responsibilities will include assisting project/program managers on larger more complex projects. Support and align efforts to meet customer and business needs across Finance Stay current with customer needs and strategies; utilizing formal and informal written communication methods (for example, emails, PowerPoint presentations, executive updates, task lists) to communicate progress updates and findings; and facilitating project meetings and presentations to a diverse audience Lead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths; and managing customer and supplier relationships Identify, create and facilitate data sourcing plans and requirements to meet business and systems expectations focusing on quality improvement and data management; ensuring data is reliable and valid; partnering with customers to ensure systems provided meet the long-term business strategies Provide and support the implementation of data solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes and new responsibilities Preferred Background & Skills Experience with Master Data Management and other Data Governance practices Must be proficient in phases of project management lifecycle and agile methodology Experience working on medium scale projects as well as handling day-to-day operational requests from the business Strong project management skills, ability to successfully manage multiple tasks at any given point, Ability to foster strong relationships Strong communication skills Proficient use of MS Project, MS Suite (PowerPoint/Excel), Jira, SQL, etc. 2-5 years relevant experience / demonstrated history of success in business and data analysis Salary range $90,000.00-$105,000.00. Bonus Eligible. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education. Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings #LI-MJ1 We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone's unique perspective. Disability Assistance We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. US applicants: Click here to view the EEOC "Know Your Rights" poster. If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.

Posted 30+ days ago

Business Development Executive-logo
Business Development Executive
GartnerArlington, VA
About this role: Our Business Development teams play a critical role in expanding Gartner's presence across the global market. Gartner Business Development Executives strategically acquire new clients by cultivating trust-based relationships with C-level executives to understand their mission critical priorities and uncover opportunities to deliver client-value through the lens of the industry in which they operate. Gartner Business Developers drive the full sales cycle, from identifying prospects to closure and transition of new accounts to the account management team. Our Business Development teams are relentless about building trust-based, value add relationships with clients, delivering long-term client value, and building their book of business over time. While driven for results, they are also highly collaborative with account management teams in handing off business and ensuring an exceptional client experience. Business Development Executives will be given a territory of Large-Enterprise prospects, which may be completely new prospects with no existing spend or could be clients within other Gartner areas. Clients of the Large-Enterprise sales teams +$1bil in annual revenue. What you will do: Seek out and drive new business opportunities with new-to-Gartner organizations across your territory, from initial client outreach to close, targeting Large Enterprise organizations. Convert viable prospects into active Gartner clients, owning the full sales conversation and negotiation, through to the transition of new clients to the account management team. Continually build a pipeline of high-quality opportunities to deliver against your sales metrics ensuring KPI's are met. Quota responsibility for your assigned territory. Manage complex high-revenue sales across matrix and diverse business environments. Own forecasting and account planning on a monthly/quarterly/annual basis. What you will need: 5+ years' B2B sales experience, preferably within a complex, intangible sales environments. Business development or new-client acquisition experience in a selling role highly desired. Experience selling to and/or influencing C-level executives. Proven track record meeting and exceeding sales targets. Proven ability to precisely manage and forecast a complex sale process. Willingness to conduct travel as needed. Progression within Business Development Executive Roles: Gartner offers a lifetime of opportunities driven by our growth. How far you go is driven by your passion and performance. Gartner has a promote from within culture and limitless opportunities for progression. Gartner leaders embrace this culture and are focused on helping associates achieve success in current role, as well as coaching associates to the next role or path, whether it be more senior BD levels, account management paths, or sales leadership. Typical internal promotions include: Business Development Director Team Lead Sales Manager Most of our Sales Managers and Team Leads are hired internally as part of our progression path. What you will get: Competitive salary, generous paid time off policy, charity match program, and more! Collaborative, team-oriented culture that embraces diversity Professional development and unlimited growth opportunities Our awards and accolades: Fortune World's Most Admired Companies 2016, 2017, 2018, 2019, 2020, 2021, 2022 & 2023. Forbes America's Best Employers 2018, 2019 & 2022. Forbes America's Best Employers for Diversity, 2020, 2021 & 2022. Forbes America's Best Employers for Women 2022. Human Rights Campaign Corporate Equality Index Best Places to Work for LBGTQ Equality 2018, 2019, 2020, 2021 & 2022. Disability Equality Index Award for Best Places to Work for Disability Inclusion 2021 & 2022. Newsweek America's Most Responsible Companies 2022 & 2023. Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 98,000 USD - 143,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com. Job Requisition ID:92729 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

Posted 2 weeks ago

Business Insurance Client Executive, Renewable Energy-logo
Business Insurance Client Executive, Renewable Energy
Marsh & Mclennan Companies, Inc.Greenville, SC
Business Insurance Client Executive, Renewable Energy Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Business Insurance Client Executive, Renewable Energy at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Business Insurance Client Executive (Non-Sales) on the Renewable Energy team, your day will be dynamic and engaging, starting with initiating and managing the marketing process for renewable energy coverages. You'll leverage your technical understanding to build strong relationships with carriers, using your negotiation skills to prepare compelling client proposals. Client service is at the heart of your role, as you manage day-to-day relationships by responding promptly to client needs, providing insights on coverage inquiries, contract reviews, and market feedback. You'll also guide clients on claims and risk control while coordinating administrative questions with Account Managers. Collaborating closely with Producers, you'll anticipate client needs and work with the account team to achieve production, retention, growth, and service goals. Your responsibilities will include coordinating and producing insurance proposals, stewardship reports, and market commentary, and you'll be ready to assist on calls and in client meetings. Additionally, you'll analyze client exposures and claim data to provide valuable loss analysis and stratification information, ensuring that your clients receive the highest level of service and support throughout their insurance journey. Our future colleague. We'd love to meet you if your professional track record includes these skills: 7-10 years of experience in commercial property and casualty insurance brokerage or agency, with a focus on marketing, consulting, and risk management, including managing a book of business generating $2-$4 million in annual revenue. Proven ability to manage large, sophisticated clients while demonstrating strong attention to detail and accuracy in a fast-paced environment. Excellent communication, presentation, and negotiation skills, with the capability to lead others, solve problems, and multitask effectively while adapting to different personalities. Proficiency with agency management software and a commitment to company values: Integrity, Collaboration, Passion, Innovation, and Accountability. Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future These additional qualifications are a plus, but not required to apply: Experience working with clients in the Renewable Energy, Power, and Energy sectors strongly preferred. CPCU, CIC or ARM Designations preferred We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Hybrid work - minimum of 3 day in office Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out our website or flip through recruiting brochure. Follow us on social media to meet our colleagues and see what makes us tick: Instagram Facebook X LinkedIn Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMABI #MMAMID #LI-Hybrid

Posted 30+ days ago

Xometry logo
Case Manager, Business Operations
XometryDenver, CO
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Job Description

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

We are hiring a Case Manager, Business Operations to support our rapid customer growth. Do you thrive on working on the edge? Do you want to transform an industry? This job is for you if your true strength is the ability to prioritize and communicate effectively to get you through even the most demanding of situations. As a Case Manager, Business Operations you will be part of a fast-moving team of technical professionals who solve supply chain problems for customized parts.

What do we do in Case Management?

  • Take actions to improve on-time delivery, quality, and customer satisfaction
  • Track and monitor the progress of numerous customer orders and partner jobs
  • Provide excellent customer and partner service by building relationships, creating partnerships, and by providing frequent and timely customer interactions on order updates
  • Apply first-hand technical knowledge (or leverage other subject matter experts) on manufacturing design and production to ensure jobs are delivered on time
  • Understand supplier capabilities and execute supplier oversight activities, which includes frequent phone assessments, detailed schedule creation, quality reviews, and supplier corrective actions
  • Assess the impact of manufactured part rejections; communicate with suppliers and customers to work through problems and resolve cases
  • Manage customer complaints that result in replacements for returned products
  • Report out on status, risk, and efforts to recover troubled orders and jobs

Responsibilities:

  • Document all case activity in central database
  • Leverage company technology platforms and comply with the Quality Management System
  • Monitor the integrity of supplier quality metrics
  • Interface with Engineering, Customer Care, Quality, Sales, and Shipping teams to ensure manufacturing processes are capable of customer on-time delivery and satisfaction
  • Effectively communicate with all key stakeholders, including suppliers, customers, and leadership
  • Participate and provide input on initiatives to simplify and automate complex processes
  • Perform all work in compliance with Xometry's quality and safety systems, policies and procedures

Qualifications:

  • Prior project management, supply chain, and customer service experience required
  • A minimum of 3 years of related experience, preferably in manufacturing or operations
  • Bachelor's of Science Degree in Supply Chain, Engineering, or Technical related field is preferred
  • Working knowledge of and/or education, skills, and experience associated with manufacturing processes, engineering drawings requirements, mechanical and electrical inspection methods
  • Capable of performing root cause analysis and identifying solutions to complex problems
  • A self-starter, who can work independently, and can drive actions to completion
  • Strong organizational skills and the ability to work in a dynamic environment
  • Able to multitask, meet deadlines and support all supplier quality field activities
  • Strong communication skills (both oral and written) + ability to manage up and to the side

#LI-Hybrid

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.