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Clinical Business Operations Representative-logo
Clinical Business Operations Representative
University of Miami Miller School of MedicineMiami, FL
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. The University of Miami UHealth Department of Urology has a full time Clinical Business Operations Representative 1 to work at Don Soffer Clinical Research Center in Miami. The incumbent facilitates the prompt resolution of problems related to pre and post care that arise in daily clinical operations. The incumbent performs general administrative and receptionist functions, to include answering incoming calls, efficient management of patients, and the acquisition of necessary patient care and records. The Clinical Business Operations Representative 1 assists patients in a courteous, efficient and professional manner and ensures adherence to divisional and departmental service standards. CORE JOB FUNCTIONS Assists the department in managing expectations surrounding pre and post patient care. Obtains or reviews all patient demographic information, insurance information and referral numbers. Reviews clinical records for completeness including authorization, signatures, missing data and other patient information. Answers multiple telephones for the department: triage incoming calls, responds to questions, directs calls, and documents messages in the appropriate software. Greets visitors and callers, handles their inquiries, and directs them to the appropriate employee according to their needs. Works cooperatively with fellow employees to solve problems and enhance the smooth and efficient flow of the practice. Provides coverage for responsibilities of co-workers when assigned or as need arises. Develops and promotes the use of effective methods of communicating with physicians, managers, peers, trainees, and staff on a regular basis. Maintains confidentiality of all information. Adheres to University and unit-level policies and procedures and safeguards University assets. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS Education: High School diploma or equivalent required Experience: No previous experience required Certification and Licensing: Refer to department description for applicable certification requirements Knowledge, Skills and Abilities: Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands. Teamwork: Ability to work collaboratively with others and contribute to a team environment. Technical Proficiency: Skilled in using office software, technology, and relevant computer applications. Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders. This is a core job profile description and is not reflective of all duties that may be assigned to a specific position in each individual department. The above statements are intended to describe the general nature and primary responsibilities of this core job profile. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job. The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information. Job Status: Full time Employee Type: Staff Pay Grade: H3

Posted 5 days ago

Business Development Representative-logo
Business Development Representative
Crosscountry Freight SolutionsDes Moines, IA
JOB TITLE: Business Development Representative DEPARTMENT: Business Development JOB STATUS: Exempt SALARY RANGE: $60,000-$70,000 (Depending on skills and knowledge) LOCATION: Des Moines, IA (Remote) - Must be located in or near Des Moines REPORTS TO: Regional Sales Director DIRECT REPORTS: No JOB SUMMARY Are you a solutions-based sales professional focused on building long-term relationships, not short-term transactional sales? CrossCountry Freight Solutions is seeking a Business Development Representative to join our team of self-motivated, results driven sales team. The Business Development Representee pursues new sales opportunities and maintains current accounts within assigned territory by providing progressive freight solutions through principles and relationships, to achieve universal prosperity. Develops, recommends and implements sales programs designed to improve services, meet sales goals, and increase profitability. Assists in developing sales and marketing objectives/programs. ESSENTIAL JOB DUTIES Identifies leads, calls on prospective customers and manages partnerships with existing customers within an assigned territory to meet sales targets. Gains the trust and respect of customer decision makers by applying logistics expertise to anticipate and solve their transportation challenges. Develops mutually beneficial relationships with customers that include multiple points of contact between both CCFS and the customer. Learns the customer's business, competitive area, transportation needs and transportation selection process and serves as an expert advisor on business related matters. Learns and effectively communicates CCFS' value propositions to existing and prospective customers. Closes new business deals by developing and negotiating contracts and integrating the requirements with operations. Communicates with customers on a regular basis to ensure that their needs are being met and works closely with operations to meet the needs of both CCFS and the customer. Communicates customer issues and opportunities with appropriate team members to help resolve conflict. Strategizes with other departments to develop and conduct annual contract reviews and negotiates implementation with customers. Utilizes CCFS supplied tools, analyzes data and tracks account sales activity to organize and efficiently manage territory. Utilizes Salesforce to direct daily activities, manage pipeline progress, and share information with other team members and managers. Integrates with sales team members; sharing strategies, techniques, and quality opportunities for other territories. Communicates between all relevant functions and departments to ensure they are aware of pertinent market conditions and customer knowledge. MINIMUM REQUIREMENTS 3+ years of experience in sales or relevant industry experience Self-motivated and results driven Must possess excellent interpersonal, organizational, communication (written and verbal), analytical, and decision-making skills. High level of cognitive and emotional intelligence. Ability to gain a strong understanding and working knowledge of the following areas: CCFS markets, contracts, pricing publications, and competitors. CCFS infrastructure and operating characteristics. CCFS information and reporting systems. Interline partner systems, capabilities and procedures. Transportation industry behavior, including CCFS pricing mechanisms and costing systems. BENEFITS: Medical, Vision, Dental, Supplemental, and Life Insurances available. Paid time off, paid holidays, paid community volunteer time 401k retirement plan

Posted 30+ days ago

Business Office/Copy Center/Mailroom Clerk (Stf3095)-logo
Business Office/Copy Center/Mailroom Clerk (Stf3095)
Hutchinson Community CollegeHutchinson, KS
RESPONSIBILITIES: Essential Functions- Perform Business Office duties as directed by the Director of Accounting Services including daily projects and spreadsheets as needed. Assist in all areas of the Business Office performing daily tasks as needed. Sort and distribute all incoming mail for the college (including interdepartmental). Distribute Business Office mail to appropriate people. Sort and distribute Mail Room collection drawer multiple times throughout the day. Maintain supply for certified mail and assist individuals with completing the forms. Sort and prepare outgoing mail for third party mail pick up. Assist customers at the mail room counter. Balance the stamp drawer and maintain a supply of stamps. Fund and monitor US Post Office permits Ensure the security of the college's mail and keep accurate inventory of mailbox keys. Prepare all the copy work for the college. Place service calls on all multi-functioning devices (MFDs) and copiers for the college. Maintain inventory of toner, copier supplies and various paper types. Prepare monthly reports for all MFDs and copier charges for interdepartmental charges. Monitor usage and suggest adjustments to ensure the efficient use of copy machines. Check out Prepaid/Credit cards to employees making sure to follow current procedure. Electronically submit documentation once the cards are returned. Review and mail accounts payable checks. Submit monthly invoices related to this position. Arrive for work on time, attend work regularly, and successfully complete the responsibilities of the position. Comply with HutchCC policies, procedures, and practices. Serve actively on campus committees. Secondary: Perform other responsibilities as assigned by the Director of Accounting Services and/or the Vice President of Finance and Operations. QUALIFICATIONS: High school diploma or equivalent required. Strong clerical skills and great customer service. The ability to work professionally with staff, faculty, and the public. The ability to be accurate and attentive to detail. Physical requirements include the ability to operate office equipment. Must be able to lift up to 50 pounds multiple times throughout the day. Excellent verbal, written and listening skills; sit and/or stand for extended periods of time; exhibit manual dexterity to dial a telephone, to enter data into a computer, and to operate additional office equipment; see and read a computer screen and printed material with or without vision aids; hear and understand speech at normal levels and on the telephone; speak in audible tones so that others may understand clearly in person and on the telephone; use appropriate judgment and to apply tact and courtesy in difficult situations; understand words and respond effectively and appropriately; attentive to detail, accurately follow written and verbal instructions, work independently, light to medium/Indoor work environment with a substantial amount of keyboarding required. Mental requirements include the ability to learn and comprehend basic instructions about the position. Physical and mental qualifications must be performed with or without reasonable accommodation. The qualifications listed are guidelines for selection purposes; alternative qualifications may be substituted if sufficient to perform the duties. HOURLY RATE and STATUS: The hourly rate of pay is commensurate with qualifications, as determined by HutchCC administration. This full-time support staff position is 12 month annual, benefit eligible, at-will, and nonexempt.

Posted 30+ days ago

Senior Account Executive, Global Business Solutions, North America-logo
Senior Account Executive, Global Business Solutions, North America
3Degrees Inc.New York, NY
Every day, we work together for what matters - bold, swift, and equitable climate action. ABOUT THE ROLE The overall goal of the Senior Account Executive, Global Business Solutions, North America is to develop senior-level relationships with enterprise-class companies and close new business that incorporates the entire suite of 3Degrees' climate and renewable energy products and services to deliver against an aggressive annual sales plan. These include renewable energy certificates (RECs), RNG certificates, carbon credits, greenhouse gas (GHG) strategy consulting, renewable energy procurement advisory services (PPAs and VPPAs) and other services related to climate mitigation. Day to day responsibilities include managing the entire sales opportunity cycle, including cold outreach, attending conferences, engaging and qualifying prospects, defining requirements, building business cases, and negotiating and closing new business. This role reports to the Senior Director of North America. Interested candidates must have recent business development experience and industry related professional networks. This role is eligible for candidates to join us in a voluntary flexible hybrid work style at one of our office hubs in San Francisco, CA; Portland, OR; Portland, ME; or New York, NY. We also encourage exceptional remote candidates within the US to apply for this role. Periodic travel may be required for training or team collaboration and to conferences and customers as required. Frequency and cadence is team dependent, but on average is 10% to 15%. Please Note: 3Degrees does not provide sponsorship and/or relocation assistance; therefore, pre-existing right-to-work status is a prerequisite to be considered for this position. WHAT YOU'LL DO Develop sales strategy for your assigned market, identifying, qualifying, and prioritizing sales opportunities using your network, research, and a variety of external and internal resources Generate leads through direct prospecting and networking efforts, including attending regional or national conferences. Expected travel is approximately 10% - 15% Actively listen to and engage prospects, identifying needs, educating and providing guidance to the product that best meets the needs communicated Manage a complex sales cycle from prospect identification through contract completion, ensuring accuracy in communication and documentation throughout the process Maintain and grow existing accounts in your assigned territory by ensuring loyalty through excellent customer service, timely communication and follow through Work cross-functionally, collaborating with various internal partners to ensure service excellence Deliver accurate, up-to-date sales forecasts and activity tracking in Salesforce Proactively contribute to continuous improvement, providing input on 3Degrees products, marketing strategies, sales improvements and team collaboration Stay abreast of the renewable energy industry and climate solutions, 3Degrees' competitors, new product offerings and pricing through 3Degrees staff, industry publications, webinars, etc. ABOUT YOU You are an experienced, passionate, confident, intellectually curious, and professional self-starter with a passion for assisting clients with carbon reduction and/or renewable energy goals. You have a proven track record of sales success, effectively navigating large accounts to identify decision-makers and key influencers. You excel at identifying customer needs, and effectively collaborating with an internal team of subject matter experts to solve them. Importantly, you love to be part of a driven team that is always learning and helping global companies fight climate change! For this role, we believe an individual with the following qualifications will have a great opportunity to be successful in the role: A demonstrated a track record of sales success with large national commercial customers (Fortune 1000) Minimum of 5 years of B2B outside sales experience owning and exceeding ambitious sales targets Minimum of 3 years of experience selling to Sustainability and/or Energy executives and decision makers Deep understanding of Scope 1, 2, and 3 emissions and associated global standards and protocols such as GRI, SBTi's, Net Zero, etc. Experience selling RECs and/or carbon credits, renewable energy and climate consulting, or closely adjacent products/services to sustainability and energy buyers Ability to develop and maintain strong long-term customer relationships A "hunter" with a proven track record of success prospecting, identifying, and closing new business and managing a pipeline A passion to assist large commercial clients with achieving carbon reduction and/or renewable energy goals Professionally trained on value-based selling techniques and strategic solutions selling preferred Individuals with a degree in finance, business, environmental science, or related field, or equivalent combination of education and work experience HOW WE DEFINE SUCCESS Within 30 days, You will complete the full onboarding process for new hires You will have a firm understanding of 3Degrees' products, services, sales structure/processes, and key tools (Salesforce, Groove, Google Drive, etc.) You will have begun identifying key target companies in your assigned territory and developed an initial outreach plan Within 90 days, You will complete a territory plan for sales execution, outlining priority accounts and strategies for engagement You will have initiated outreach to at least 10 high-priority prospects and started to establish relationships with key decision-makers You will have scheduled at least 3 introductory meetings with enterprise-class companies to present 3Degrees' offerings Within 6 months, You will be successfully creating high-level contacts at assigned organizations and effectively representing 3Degrees products and services You will have closed your first new business deal, contributing to quarterly sales goals You will have established yourself as a subject matter expert in environmental attributes (EACs), carbon credits, and climate consulting services, actively participating in internal strategy discussions and external client education Within 1 year, You will have consistently met or exceeded your sales targets You will have developed strong, ongoing relationships with enterprise clients, becoming their go-to partner for renewable energy and carbon reduction solutions You will be recognized as a proven contributor within the sales team, contributing to team success through sales production, collaboration, and feedback on sales strategies and processes COMPENSATION & BENEFITS Compensation: The starting base salary for this position is $123,500.00 to $154,000.00 in the US. Base pay is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands Benefits: This position is eligible for a benefits package that includes medical, dental, vision, 401k, flexible paid time off, and more. Additional information regarding the benefits available for this position can be found here Supplemental Pay: This position is eligible for discretionary bonus programs including participation in the Commercial Sales Commission program and the company's profit sharing program This compensation and benefits information is based on 3Degrees' good faith estimate as of the date of publication and may be modified in the future OUR COMMITMENT TO DIVERSITY, INCLUSION AND EQUITY 3Degrees is an equal opportunity employer. We are committed to creating an inclusive environment where different perspectives contribute to better solutions. 3Degrees welcomes people regardless of race, color, religion, national origin, gender, gender identity or gender expression, age, sex, pregnancy, marital status, ancestry, disability, military or veteran status, sexual orientation, genetic information, or any other category protected by law. #LI-Hybrid #LI-AY1

Posted 1 week ago

Business Deposit Product Manager-logo
Business Deposit Product Manager
CitadelExton, PA
Job Overview This position will support the growth and profitability of Citadel's deposit portfolio, with a special focus on business banking products. Responsibilities include development and execution of a business plan for product positioning, market segmentation, pricing, new product and feature development, and ad-hoc projects that support deposit initiatives. Product responsibilities would include business deposit products and consumer deposit products. This role includes setting agenda, documenting initiatives, and ensuring proper communication occurs to all internal stakeholders. Position will drive pricing, promotions, product implementation support, disclosures review, and product compliance with regulations. In addition, this position would also have responsibilities and accountability for auxiliary products and services such as fees, additional features, testing/implementation of new products. This position will be interacting across business functions (Sales/ Retail, Marketing, Consumer Insights and Analytics, IT, Finance, Risk Management, and Learning & Training). Duties and Responsibilities Performs competitive research in order to recommend product pricing, features and roadmap. Partner with internal support functions to implement business banking products such as savings, certificates, and features such as cash management tools, positive pay, integration with connected apps such as payroll and accounting. Serves as the Subject Matter Expert for all business and consumer deposits, and ancillary products and services offered. Develop, manage and implement acquisition efforts to achieve Citadel's deposit growth goals. Manages and understands each product line's P & L statement. Assists the Vice President in product line budget and forecasting. Manages some vendor relationships. Collaboration with leaders and team members in other functions such as Retail, Finance, IT and Marketing. Ensures statements, billing notices, disclosures and web content are accurate and compliant. Maintains product and industry knowledge. Actively manages, understands, and ensures regulatory compliance and recommends changes to our products, policies and procedures when appropriate. Other duties as assigned. Qualifications and Education Requirements Seven years of similar or related experience in business banking product management Experience with business banking product development is required for this position. Proficient in Microsoft Office/Windows. High level knowledge and ability to manage system of record data. Trust and diplomacy skills Excellent communication skills Bachelor's Degree is required Additional Skills/Notes Ability to multitask and prioritize workload Demonstrates adaptability when interacting with customers and internal clients Strong organizational skills and attention to detail Strong analytical and problem-solving skills Customer orientation

Posted 1 week ago

Senior Business Controls Officer (Pulte Mortgage)-logo
Senior Business Controls Officer (Pulte Mortgage)
Pulte Group, Inc.Coppell, TX
This position will be based in Coppell, Texas. It will be hybrid requiring 2-3 days per week in office. JOB SUMMARY: The Senior Business Control Officer is responsible for implementing and maintaining control processes within Pulte Financial Services. This role involves supporting control design and execution, control testing, documentation, and ensuring alignment of controls with business objectives. The position requires collaboration with business function leaders and participation in compliance and audit activities. In addition, the Senior Business Controls Officer will be responsible for more complex Risk and Controls assessments. DUTIES AND RESPONSIBILITIES Collaborate closely with business leaders and Business Controls Officers in creating and implementing control measures to align with organizational risk and objectives. Essential for maintaining a robust controls framework. Perform tests on existing controls, identify deficiencies, oversee third party testing, and contribute to action plans for addressing these gaps. Critical for continuous improvement of control processes. Independently lead Control Breaks assessments with Business Stakeholders to identify the root cause, risk impacts, remediation steps, and control enhancement. Keep detailed records of control failures and coordinate alignment on action plans designed to mitigate them, ensuring transparency and accountability in the control process. Ensure action plan tasks are appropriately assigned (by function), ensure that completed action plan steps are verified by checking evidence of completion against expected results. Guide process participants in process by correcting any insufficient or invalid evidence of completion submissions. Independently lead Risk and Controls Assessments and workshops. Stay informed about changes in regulations and stakeholder policies/expectations and assist in adapting control processes, accordingly, ensuring ongoing compliance. Contribute to the creation and execution of training programs aimed at improving understanding and effectiveness of controls. SCOPE: Decision Impact: Individual Department Responsibility: Support Budgetary Responsibility: No Direct Reports: No Indirect Reports: No REQUIRED EDUCATION/EXPERIENCE/SKILLS Minimum of a High School diploma or equivalent. Bachelor's degree preferred. 2-5 years in business controls or 3+ years in mortgage, title, or insurance production with regulatory compliance experience. Or, significant experience in controls environment Information in one or more of the following areas: Application Development, Technology Infrastructure, Information Security for a Fortune 500 company Strong communication skills and detail-oriented mindset. Proficiency in office software and an inclination towards learning data analytics tools. #LI-KC1 #LI-hybrid PulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, "Recruiters") in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at PulteGroup, Inc. or its affiliates without a valid written agreement in place for this position, it will be deemed the sole property of PulteGroup, Inc. and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc. or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job. All employees must be committed to fair and nondiscriminatory lending, in conformity with the Equal Credit Opportunity and Fair Housing acts, and to compliance with all applicable laws, regulations and company policies. Employees must act responsibly in their efforts to provide financial services to Pulte customers and to provide support to Pulte's core purposes. All offers of employment are contingent upon clear results of a comprehensive pre-hire background check including credit, criminal, education and employment. This Organization Participates in e-Verify California Privacy Policy

Posted 6 days ago

Business Analyst - Digital-logo
Business Analyst - Digital
Azurity PharmaceuticalsRaleigh, NC
Azurity Pharmaceuticals is a privately held, specialty pharmaceutical company that focuses on innovative products that meet the needs of underserved patients. As an industry leader in providing unique, accessible, and high-quality medications, Azurity leverages its integrated capabilities and vast partner network to continually expand its broad commercial product portfolio and robust late-stage pipeline. The company's patient-centric products span the cardiovascular, neurology, endocrinology, gastro-intestinal, institutional, and orphan markets, and have benefited millions of patients. For more information, visit www.azurity.com. Azurity Pharmaceuticals is proud to be an inclusive workplace and an Equal Opportunity Employer. Azurity's success is attributable to our incredibly talented, dedicated team that focuses on benefiting the lives of patients by bringing the best science and commitment to quality into everything that we do. We seek highly motivated individuals with the dedication, integrity, and creative spirit needed to thrive in our organization. The Business Analyst- Pharma will play a crucial role in optimizing commercial operations, Sales rep engagement, and HCP/HCO interactions within the Azurity pharmaceutical industry. This role involves gathering business requirements, enhancing CRM functionality, and streamlining sales, marketing, and medical affairs processes. The ideal candidate will work closely with cross-functional teams-including sales, marketing, medical affairs, compliance, and Commercial Operations-to ensure digital solutions align with regulatory requirements and business objectives. Strong proficiency in creating executive-level PowerPoint presentations is essential to communicate findings, project updates, and strategic recommendations clearly and effectively to stakeholders Key Responsibilities: Requirement Gathering & Business Process Analysis Collaborate with Field Sales, commercial, medical affairs, marketing, and compliance teams to identify and document business needs. Conduct gap analysis to assess existing business capabilities and recommend enhancements. Define and document functional requirements, user stories, process flows, and workflows tailored to pharma operations. Project Management Lead project planning, sprint execution, and digital transformation initiatives using Agile methodologies. Coordinate cross-functional meetings, prepare agendas, capture action items, and ensure timely follow-ups with stakeholders. Create and maintain detailed project plans, timelines, and status reports to track progress and manage deliverables. Monitor project risks, issues, and dependencies, escalating as needed to maintain alignment with milestones and budget. Manage internal and vendor task assignments to ensure accountability and timely execution across workstreams. Facilitate sprint planning, stand-ups, and retrospectives as part of Agile project execution. Support change control processes, documentation, and approvals to maintain audit readiness and project governance. Pharma CRM Optimization Optimize Salesforce Sales Cloud, Marketing Cloud & Experience Cloud to support pharma-specific processes. Implement key pharma CRM functionalities, including HCP/HCO management, territory planning, field force automation, KOL (Key Opinion Leader) tracking, and Sales engagement workflows. Work closely with Salesforce developers, architects, and third-party vendors to implement complex solutions. Stakeholder Collaboration & Training Serve as the liaison between business users, IT teams, and Salesforce developers to ensure proper implementation of solutions. Provide end-user training and adoption strategies for field reps, marketing teams, and medical affairs. Conduct workshops and UAT (User Acceptance Testing) to validate new enhancements before deployment. Data Management, Reporting & Compliance Ensure data integrity and governance within Salesforce, managing HCP, HCO, and patient data while adhering to HIPAA, GDPR, and other pharma compliance standards. Develop custom reports and dashboards to provide actionable insights for sales reps, medical teams, and leadership. Support data integration efforts with third-party pharma tools (IQVIA, Veeva, MedPro, etc.) for better analytics and engagement tracking. Commercial & Medical Affairs Support Enhance CRM functionalities to support field force effectiveness, medical engagement, omnichannel marketing, and rep-triggered digital interactions. Work with compliance teams to ensure that sales and marketing activities align with industry regulations (Sunshine Act, FDA, etc.). Support engagement programs through automated workflows, patient assistance tracking, and adherence monitoring. Required Skills & Qualifications: 5+ years of experience as a Business Analyst in the Pharmaceutical, Life Sciences, or Healthcare industry. Skilled in creating executive-level PowerPoint presentations that clearly communicate complex strategies, data insights, and transformation roadmaps to internal and external stakeholders Knowledge of Salesforce CRM (Health Cloud, Sales Cloud, Maps & Territory Mgmt, Marketing Cloud, Experience Cloud, CRMA, Veeva CRM, etc.). Experience working with HCP, HCO, KOL, and Sales engagement processes within a CRM environment. Familiarity with pharmaceutical sales operations, field force automation, and omnichannel marketing. Understanding of regulatory and compliance frameworks (HIPAA, GDPR, Sunshine Act, FDA, etc.). Hands-on experience with reporting, dashboards, data integration (IQVIA etc.), and territory management. Excellent skills in business process mapping, user stories, workflow documentation, and stakeholder communication. Experience with Salesforce configurations, Flows, Process Builder, and custom objects (no coding required but familiarity is a plus). Salesforce Administrator, Salesforce Business Analyst, Salesforce Sales Cloud, Salesforce Marketing Cloud, Salesforce Experience Cloud certifications highly desired. Strong problem-solving skills with the ability to bridge business needs with technical capabilities Excellent communication skills and ability to collaborate with business and technical teams. #LI-Hybrid Physical & Mental Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit for long periods of time While performing the duties of this job, the employee is frequently required to stand; walk; sit; talk and/or hear May occasionally climb stairs and/or ride elevators The employee must occasionally lift and/or move up to 25 pounds Employee must be able to manipulate keyboard, operate a telephone and hand-held devices Other miscellaneous job duties as required Benefits We Offer: Unlock Your Earning Potential: Join our team and be rewarded with a competitive compensation package, including an annual bonus based on company performance, that recognizes your exceptional talent. Sales- In lieu of annual bonuses, we offer an Incentive compensation program that allows you to earn more - even over plan. Fuel Your Success: Sales Only - We understand the value of your hard work and provide a car reimbursement program and gas card for both business and personal use as part of our commitment to supporting you. Comprehensive Health Coverage: We value your well-being and offer excellent medical, dental, vision, and prescription coverage to ensure you and your family are always taken care of. Flexibility for Your Lifestyle: Achieve work-life balance with our hybrid work model, allowing you to work two days from home and three days in the office. Excludes Sales, Manufacturing, and some Operations positions Start Your Week on a High Note: Indulge in our "Bagel Tuesday" perk, where you can enjoy a fresh bagel on us every Tuesday morning. Only for On-site/Hybrid colleagues Invest in Your Future: Our Retirement Savings Plan (401K) is designed to help you secure a comfortable retirement by matching dollar for dollar up to 5%. Time Off That Counts: Take advantage of our generous time off policy, which offers up to 15 vacation days annually + rollover (up to 40 hours) as well as five sick/wellness days. For new employees, vacation accrual will be prorated based on your start date. Meaningful Time with Your Loved Ones: We close between Christmas and New Year's to give you an extra week off to spend quality time with your family and recharge. Enjoy the Holidays: Over the course of the year, Azurity recognizes 13 holidays. Invest in Your Education: We support your professional growth with tuition reimbursement for undergraduate and graduate level courses or certifications. Recognize and Be Recognized: Our Azurity High Five peer recognition platform allows you to celebrate your colleagues' accomplishments and receive recognition for your own outstanding work. The California Consumer Privacy Act regulates privacy rights and consumer protection for residents of California, United States. For details, click here. The General Data Protection Regulation (GDPR) sets guidelines for the collection and processing of personal information from individuals who live in the European Union (EU).

Posted 5 days ago

Business/ Bursar Office Coordinator-logo
Business/ Bursar Office Coordinator
Ivy Tech Community CollegeSouth Bend, IN
This position provides supervision of office staff and the coordination of Bursar Office and assists with Express Enrollment operations. This position reports to the Bursar and indirectly to Vice Chancellors. This position will be located in South Bend with travel expectations to Elkhart County location Major Responsibilities: Organizes and coordinates the front desk operations of the Elkhart and South Bend campus Bursar Office transactions. Supervises hourly staff while maintaining a high standard of customer service. Provide exceptional customer service to prospective and current students, covering a wide range of detailed information. Answer questions and help students complete online processes as needed. Maintain proper internal controls and ensure compliance with college policies and procedures within unit. Handles various Bursar Office functions according to regional practices established through the Bursar and Executive Director of Finance and Administration. • Responsible for creating, reviewing payment plans and making sure payments are current and follow up with those that are late. Research and resolve NSFs on student accounts. Interacts with students regarding questions or issues with student accounts and student status and maintains communication with Bursar and Vice Chancellors regarding interactions and student issues. Communicate with students regarding outstanding balances. Make phone calls, send emails and/or written letters. Responsible for daily cash balancing reconciliation, preparation and input of CRF, CTL, and Banner Transfer Logs as required by College Policy. Responsible for administering transcripts and receipt of payment for transcript requests. Research and resolve international student charges/discrepancies. Responsible for requesting Bank Mobile PINs upon student request. Responsible for updating accounts receivable holds on student accounts. Reviews and processes all student refund checks each term for the service area. Posts Outside (3rd Party) scholarships received on the South Bend-Elkhart campus in compliance with the scholarships and returns any unused portions. Handle billing and invoicing for AYD, Apprenticeships, DWD programs, and WorkDay invoicing for Room Rentals and Foundation billing. Assist other Finance Team members with special initiatives/ projects within the bi-regional service coverage area as directed by supervisor and/or Vice Chancellor of Finance & Administration. Performs other duties as assigned consistent with commonly accepted practices. This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards. Compensation: $45.000 Minimum Qualifications: Associate's degree in a business, accounting or finance or equivalent work experience required. Preferred Qualifications: Supervisory Experience. Experience with Workday Finance ERP System. Other Requirements: Must be proficient in Word, Excel, PowerPoint, e-mail and Internet. Must possess strong customer service and interpersonal skills. Official transcripts required upon hire sent directly from the institution directly to the office of Human Resources. Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Posted 2 weeks ago

Business Technical Support III-logo
Business Technical Support III
GTATamuning, GU
About the team: Our highly motivated and resilient group is driven by providing a best-in-class Customer Experience while staying true to our Company Values. We embrace a team culture while still maintaining an independent workforce. Challenged daily with the environmental as well as troubleshooting and installation responsibilities we can always look forward to feeling fulfilled that we are working for something larger than ourselves and GTA. Who we are looking for: We are in search of a candidate who is dedicated to continuous learning and growth. If you are passionate about technical proficiency and delivering great customer service, this could be for you. We are also looking for someone who is self-motivated and takes initiative while maintaining the ability to be a team player. If you want to make a positive impact with the Business Operations team at GTA apply now! Still interested? Here's what the role looks like: As a Business Technical Support, you will oversee providing technical and network problem resolution to our valued business customers daily. The Business Technical Support are expert problem-solvers who work well under pressure and ability to handle multiple issues simultaneously with minimal supervision. Technicians should also be excellent communicators and enjoy challenges. In addition to these traits, we are looking for applicants with the following skillsets: Resolve escalations from Level 2 related to business circuits, VoIP, SIP trunks, MPLS, Ethernet, and fiber services. Investigate chronic service issues, packet loss, jitter, and latency problems. Perform deep-dive analysis on network logs, SNMP traps, and Wireshark captures. Collaborate with NOC, field engineers, and carrier partners to resolve core network issues. Handle escalations related to major outages affecting multiple business customers. Conduct Root Cause Analysis (RCA) for recurring or major issues. Proactively identify and recommend network optimizations and upgrades. Assist with testing and validation of new firmware, patches, and software upgrades. Review and implement configuration changes on routers, switches, SBCs, and firewalls (Cisco, Meta, Fortinet). Support MACD (Moves, Adds, Changes, Deletes) requests that require advanced configurations. Work with engineering teams to validate and test configuration changes before deployment. Assist in capacity planning for business network expansions. Work with underlying carriers, transport providers, and vendors to resolve last-mile circuit issues. Review and analyze carrier-provided test results (loopbacks, BER tests, OTDR scans for fiber faults). Engage vendors for hardware/software bug fixes, patches, or replacement equipment. Document troubleshooting steps, resolutions, and best practices for future cases. Update internal knowledge base (KB) and standard operating procedures (SOPs). Train and mentor Level 1 and Level 2 technicians on advanced troubleshooting techniques. Candidates must show: Ability to promote the Company culture and mission to all employees, vendors, clients and business partners. Product/Service knowledge: Remains up to date on the latest services and products we provide and has a clear understanding of how each work. Working knowledge of telecom network offerings such as Ethernet, TDM, DSL and Wireless access providers also required. Customer centric: Puts the customer first and creates a positive experience for the customer by building relationships and maximizing service/product offerings. Stays current with knowledge of products clients require and can foresee their future technology needs Accountability: Punctual and dependable to meet the needs of our customers. Has the ability to manage multiple projects and prioritize in a fast-paced changing environment. Critical Thinking and Problem Solving: Has the ability to assess an issue, provide creative solutions, and analyze if the solution was viable. Organizational support: Ability to follow company policies and procedures in accordance with contract/agreement(s) and Company Goals, completes administrative tasks thoroughly, accurately, promptly, and efficiently as possible with respect to human resources, financial management and profitability. Technical skills: Constantly strives to increase technical knowledge to improve training tools through latest product knowledge, industry knowledge, and research. Growth and Learning: Is curious and understands that learning is a lifelong endeavor. You own your learning and development, and you are committed to evolving This is what you need to have: 2 years of college resulting in a associate degree and/or equivalent Professional Technical Certifications focused on the Telcom / Communications Industry for various Core, Access, Transport, Data Center, VoIP and Middleware Applications and Services Experience working with ISPs, carriers, or large enterprise environments. Clear and concise verbal and written skills for interacting with business customers. Excellent listening and communication skills, customer service and interpersonal skills with the ability to convey technical information to both technical and nontechnical audience Excellent problem-solving and multi-tasking skills Regular, consistent and punctual attendance and can work on-call, nights and weekends when necessary to include holidays. Possess of, and the ability to obtain and maintain a valid driver license Site visits to customer as the needs of the business required If you are still interested and the values below resonate with you, apply today! We Build Trust. We Are Respectful. We Are Accountable. We Win Together. We Lead with Care. Teleguam Holdings LLC dba GTA is an Equal Opportunity Employer Teleguam Holdings LLC, dba GTA is an Equal Opportunity employer dedicated to building an inclusive and diverse workforce as we see this is critical to the success of our company. Having diverse perspectives, experiences, and skills within our teams allows us to learn from each other and grow as individuals, which leads to better work and outcomes. Through our actions, our goal is to create long term impactful change throughout the company and our island community. However you identify or whatever background you come from, we welcome you to be a part of this change. We ask that you apply to a role that excites you and where you can bring your authentic, best self to work. Keep in mind that all aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Read more about our commitment to these principles in the Department of Labor's EEO notices and Guam Department of Labor notices. Other applicable federal employment laws include Family Medical Leave Act (FMLA) and Uniform Services employment and Reemployment Act (USERRA). Accommodations for Applicants with Disabilities Teleguam Holdings LLC, dba GTA has always worked to provide qualified applicants and employees who are disabled veterans or individuals with disabilities with needed reasonable accommodations in accordance with the ADA. If you have difficulty using our online system due to a disability and need an accommodation, please email us at humanresources@gta.net or call us at (671) 644-0300. This job announcement closes on Friday, May 5, 2025.

Posted 30+ days ago

Senior Business Analyst, Marketing Operations-logo
Senior Business Analyst, Marketing Operations
Home DepotAtlanta, Georgia
With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: The primary objective of the stakeholder-facing Business Analyst is to serve as the main point of contact between the Marketing Operations team and external stakeholder groups requesting support. This role is essential, as it sets the foundation for everything that follows in the Marketing Operations workflow. The Business Analyst is responsible for gathering requirements from stakeholders and translating them into clear, actionable inputs for the broader Marketing Operations team. They should be skilled at asking the right questions to uncover the root problem the stakeholder is trying to solve—or to clarify and shape the idea being proposed. While there will be standard information to capture, such as campaign timelines and content needs, this role also requires some level of technical understanding as they may find themselves needing this skill in order to ask deeper questions when speaking to the stakeholders —particularly around data structures—if data will need to be shared with Marketing Operations. Key Responsibilities: 10% Knowledge of Marketing Operations - Remains knowledgeable on Marketing Technology systems and capabilities, and trends in Marketing Operations 20% On-Going Support for Systems - Provide on-going support for systems that enable marketing project execution by developing and delivering training, new associate on-boarding, and governance of implementations to ensure configurations and data stay "clean" 20% Optimizes Processes - Use data and insights to optimize processes and support through areas such as automation, incremental enhancements to system configurations, process improvement and modifications to training programs to drive operational efficiencies 10% Partner with Third-Parties - Partner with third party software providers to understand and influence their capabilities roadmap 20% Partnership - Partner with Marketing Technology product management, Brand Marketing account services, creative, program management office (PMO), and other cross functional partners to understand processes and system requirements to enable marketing project execution and technology services 20% Requirement Gathering - Based on PMO center-of-excellence processes and ways of working and requirements gathered, configure technology, on-board users, and thoughtfully roll-out solutions that enable marketing project execution and processes Direct Manager/Direct Reports: This position typically reports to Manager, CRM Marketing Ad/Ops This position has 0 Direct Reports Travel Requirements: Typically requires overnight travel less than 10% of the time. Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: Working knowledge of how to use customer data, SQL and relational databases Previous experience in traditional and/or digital marketing, marketing operations, or marketing technology operations Self-motivated and able to work independently and collaboratively within/across team(s); able to lead and deliver projects with little direction Strong problem-solving skills with the ability to manage around ambiguity Ability to communicate complex topics to manager and senior leadership Experience with Marketing Technology systems and ways of working including but not limited to digital asset management, dynamically assembled creative/content, campaign and offer management, marketing workflow management, and agile marketing Excellent verbal and written communication skills and an ability to prepare clean and concise leadership-ready documents Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Minimum Years of Work Experience: 4 Competencies: Action Oriented Collaborates Drives Engagement Communicates Effectively Customer Focus Drives Results Manages Conflict

Posted 3 weeks ago

Business Systems Manager-logo
Business Systems Manager
WhiteWater MidstreamHouston, Texas
Responsible for the management, maintenance, development, and direction of technology systems utilized within the WhiteWater Operations group, including providing strategic direction and management of key projects designed to improve operational efficiency to support company growth. This is a critical role that will directly contribute to the success of Whitewater and its ability to provide industry leading service to its customers. Responsibilities include: Collaborate with all departments to identify, develop, and implement both third-party software solutions and custom-built tools that enhance operational efficiency within the organization. Develop and maintain a comprehensive understanding of the organization's business processes and systems to effectively identify opportunities for improvement and innovation. Conduct regular assessments of existing systems and workflows to identify areas for optimization and recommend strategies to streamline operations Provide strategic direction and leadership in designing, managing, and implementing systems. Oversee the development, configuration, and implementation of Quorum systems, ensuring they are aligned with our business objectives and regulatory requirements. Oversee the maintenance and development of SCADA systems, ensuring their optimal performance and reliability. Drive increased utilization and awareness of operational tools and systems. Coordinate with Operations leadership on new business requirements, leveraging an in-depth understanding and experience to craft and present solutions. Monitor adherence to commercial terms, identifying areas for improvement or risk mitigation. Lead and mentor a diverse team of Business Systems Analysts, SCADA Developers, and Implementation Specialists to ensure the delivered solutions meet the operational needs within the organization. Develop and maintain relationships with internal stakeholders to understand their needs and align systems accordingly. Stay updated on industry best practices and emerging technologies related to natural gas operations. Collaborate with external vendors and consultants to evaluate and implement new technologies, software, and systems as needed. Facilitate the selection and implementation of new software, collaborating with relevant stakeholders to evaluate and choose the most suitable solutions for WhiteWater’s operational needs, overseeing successful integration and adoption. Successfully implement project management methodologies and tools, ensuring timely and successful delivery of projects. Qualifications & Experience: Bachelor’s degree preferred, or equivalent 7+ years of Business System Analytics or related IT field Experience collaborating with a natural gas commercial or scheduling team and/or implementing transportation solutions preferred. Quorum Transportation experience preferred. High proficiency in MS Office Excel, Outlook, Word Excellent problem solving, time management, analytical and multi-tasking skills Excellent organizational skills with high attention to detail Previous experience with SQL databases and Power BI: functionality, support, issue tracking and testing Communication and Teamwork skills required: Candidate must possess excellent interpersonal skills and effectively collaborate with others to optimize team success Benefits : This position is located in Austin or Houston, Texas. Selected candidate is eligible for employer matched 401(k), medical, dental, vision, basic life and AD&D insurances and other benefit offerings.

Posted 30+ days ago

Executive Director, Business Excellence - US Biomedicine - Remote *PC 1474-logo
Executive Director, Business Excellence - US Biomedicine - Remote *PC 1474
Miltenyi BiotecSan Diego, California
Your Tasks: This position will be responsible for driving strategic alignment and operational excellence across functional teams in the U.S. to support the successful launch and long-term commercialization of the company’s first CAR T-cell therapy. This role will ensure efficient execution of key business processes, compliance, patient support operations, data approach, launch planning, and project management, while also serving as a bridge between U.S. teams and global functions. This individual will play a hands-on role in building and leading a high-performing team responsible for the implementation of the control tower system and processes, business intelligence capabilities, and execution of launch-critical operational initiatives, including promotional review, sponsorships, speaker bureau logistics, and congress planning. Beyond launch, this leader will be responsible for optimizing and evolving business operations to drive long-term efficiency, compliance, and scalability as the organization grows. This position will report to the Chief Officer, North America Biomedicine. Essential Duties and Responsibilities: Strategic & Operational Excellence Ensure strategic alignment across U.S. functional teams (Commercial, Medical Affairs, Market Access, Manufacturing, Logistics, Compliance, IT, Legal, Finance) to drive operational efficiency and execution of business priorities. Serve as the central point of coordination between U.S. and global teams, ensuring alignment on CRM, data warehousing, and reporting needs. Implement and oversee the control tower system and processes to optimize patient support operations, compliance tracking, and real-time business intelligence. Lead cross-functional launch planning and project management efforts, ensuring all teams are aligned and meeting key milestones. Oversee the operational execution of the promotional review process, ensuring materials meet regulatory and legal compliance standards. Develop scalable operational frameworks to support the business beyond launch, ensuring continued process improvements and efficiencies. Ensure seamless execution by providing oversight and strategic direction to direct reports across the following functional areas: Organizational Alignment, Launch Excellence & Compliance Oversee the implementation of a comprehensive compliance program in collaboration with the Compliance Officer, ensuring adherence to regulatory and industry standards. Oversee the implementation of pricing and transparency reporting programs in collaboration with Legal & Finance, ensuring compliance with federal and state laws. Establish a cross-functional US Launch Team and lead the development and execution of a fully integrated plan to support the successful launch of a first CAR T for the company. Develop and monitor key performance indicators (KPIs) for launch readiness, ensuring teams meet critical milestones. Patient & Logistics Operations Leading the design and implementation of the patient journey framework, ensuring seamless coordination between patient support services, manufacturing, and supply chain logistics. Integration of patient scheduling, manufacturing processes, and logistics operations to optimize chain-of-identity and chain-of-custody management. Development and oversight of the control tower system, enabling real-time tracking of patient movement, supply chain processes, and logistics performance. Collaboration with Manufacturing, Supply Chain, and Market Access teams to establish efficient workflows and ensure uninterrupted patient access to therapy. Business Intelligence & Operational Excellence Leading efforts in data procurement, CRM/data warehousing, and analytics capabilities, ensuring alignment with global teams and U.S. commercial needs. Collaborating with Finance and IT to implement critical procurement processes, reconciliation processes, and system modifications to ensure compliant and efficient operations. Manage the promotional review process, sponsorship processing, speaker bureau logistics, and congress planning, ensuring regulatory compliance and operational efficiency. Support for treatment center onboarding, ensuring training, certification, and logistics integration are streamlined for launch. Requirements: Bachelor’s (BA/BS) degree required, advanced degree (MBA, MPH, PharmD, PhD) preferred; Minimum of twelve (12) years of progressive leadership experience in business operations, commercial excellence, or related leadership roles in the biopharmaceutical industry; or a combination of education and experience. Proven track record of leading operational readiness for launch, ideally in cell therapy, oncology, rare disease, or other complex therapies. Experience managing and overseeing cross-functional business operations. Expertise in business intelligence, data analytics, CRM systems, and operational infrastructure. Deep knowledge of compliance, patient services, logistics, and commercial operations in a highly regulated environment. Strong understanding of manufacturing and supply chain integration for complex therapies, including patient scheduling and logistics. Extensive experience across multiple functional areas within the pharmaceutical or biotech industry, such as sales, marketing, market access, commercial operations, patient services, supply chain, medical affairs, or compliance. A broad understanding of cross-functional alignment is highly desirable. Ability to travel domestically and internationally as required (5-10%) Knowledge, Skills & Abilities Deep cross-functional understanding of U.S. and global pharmaceutical environment. Hands-on leader who can execute in the pre-launch phase and transition to strategic leadership post-launch. Ability to design and implement scalable processes to support launch and long-term commercialization. Deep understanding of U.S. healthcare regulations (FDA, OIG, PhRMA) and compliance best practices. Strong cross-functional collaboration, problem-solving, and leadership skills, with the ability to influence across all levels. Ability to navigate ambiguity, drive innovation, and execute in a fast-paced, high-growth environment. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms, talk, and hear. The employee is required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Must have ability to handle more than one task at a time and must work at a rapid pace while maintaining attention to detail. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job is performed in a variety of facilities. Each person performing this job must have a home office environment, which is temperature controlled. This job requires the person to be mobile to visit customer sites. Due to the travel requirements, this position may be exposed to natural elements of nature. Used research/clinical equipment may be handled in this job and strict SOPs and PPE must be worn. Miltenyi Biomedicine, Inc . is an EO Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity Miltenyi Biomedicine, Inc. participates in E-Verify. Are you ready to start revolutionizing biomedical research? When you join Miltenyi Biotec, you join a family that is passionate about making a real impact – one breakthrough at a time. For over 30 years, we have played a pivotal role in the design, development, manufacture, and integration of products for sample preparation, cell separation, cell analysis, imaging, and cell culture needs. These developments have led to cutting-edge cell and gene therapies – transformative methods that mobilize the body’s own cells and genetic blueprint to tackle diseases such as cancer and autoimmune conditions. Today, our more than 18,000 solutions play a vital role in paving the way for the medicine of tomorrow.

Posted 30+ days ago

Business Development Representative-logo
Business Development Representative
Great GrayLas Vegas, Nevada
Why Great Gray Group & RPAG? RPAG is a wholly owned subsidiary of Great Gray Group, LLC. Acquired in 2024, RPAG hosts the industry’s leading retirement plan practice management platform. Designed for elite advisors and institutions, our goal is to create successful outcomes by protecting plan fiduciaries and engaging plan participants. Our efficient and scalable technology platform provides our members with actionable insights, allowing them to make data-driven decisions for their retirement plan clients. At Great Gray Group, we strive to set the bar for the retirement services industry. Our goal is to deliver advanced retirement solutions that combine our core fiduciary services with robust investment options, innovative technology, and dedicated client service. We focus on making choices clearer, transitions smoother, and the client experience more delightful. Complacency isn't in our vocabulary. Every day, we look for opportunities to better serve our clients, be an excellent business partner, and earn the trust of those who rely on us. The Role Great Gray is looking to add a Business Development Representative to our RPAG team. The Business Development Representative will be responsible for generating qualified leads and expanding RPAG’s advisor and partner network. This individual will serve as the first point of contact for prospective clients and will support the sales team by identifying, qualifying, and scheduling new business opportunities. Location This position will work from our Las Vegas, NV office. Great Gray currently supports a hybrid work model with 4 days onsite, and 1 day remote. Visa sponsorship or transfer of an existing visa is not available for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship or transfer. Responsibilities Conduct outbound prospecting via email, phone, and social channels. Qualify inbound leads and schedule discovery meetings for sales executives. Understand and communicate the value of RPAG’s platform and services. Manage CRM data and maintain accurate records of outreach and engagement. Collaborate with marketing on lead generation campaigns and follow-up. Engage with leads from events such as webinars and industry conferences. Provide regular feedback to the team on lead quality and outreach performance. Research target markets and identify new outreach opportunities. Represent RPAG and Great Gray in a professional and client-focused manner. Qualifications & Experience Bachelors degree and 1 to 5 years of experience in sales, business development, or client engagement. Strong communication and interpersonal skills. Experience using CRM platforms such as Salesforce. Self-motivated and comfortable working independently and in a fast-paced environment. Knowledge of the retirement or financial services industry is a plus. Strong organizational skills and attention to detail. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Comfortable navigating ambiguity. Entrepreneurial mindset to bring best practice ideas to the team. Your standards reflect our core values: Growth Mindset, Disciplined Curiosity, Grit, Results-Driven, Collaborative. Benefits We have a comprehensive and competitive benefits package at Great Gray. Some of the highlights are: · Be an integral part of an early-stage, high-growth organization! · Hybrid work environment · Competitive compensation package including 401(k) with elective and non-elective match opportunities · Lifestyle spending allowance program · Medical, Dental, Vision Insurance · Employer-paid life and disability insurance · Generous paid time off program Company Background Great Gray is the leading independent provider of trustee and administrative services to Collective Investment Trusts (“CITs”), with over $200 billion in CIT assets, across more than 700 funds. We proudly work with 80 subadvisors, including leading firms such as AllianceBernstein, American Funds, BlackRock, Franklin Templeton, MetLife, Neuberger Berman, PGIM, PIMCO and Raymond James. CITs are more than just an investment vehicle. They represent a forward-thinking approach to retirement planning. These tax-exempt, pooled investment vehicles are offered to employer-sponsored retirement plans, like 401(k)s. CITs are comparable to mutual funds, but, because they are tailored for the institutional retirement market, they can offer distinct advantages, including efficient administration and cost-effectiveness. CITs have a history dating back over 90 years; but they have gained favor over the past decade, driven by innovations, and Great Gray has been at the forefront. Great Gray has consistently delivered year-over-year growth at an above market rate and is investing in the continued development of its core CIT business as well as complementary administrative services and technology solutions for the retirement market. Madison Dearborn Partners (“MDP”) purchased Great Gray from Wilmington Trust in April 2023. As a result, Great Gray is an independent company owned by funds affiliated with MDP. Investor Background MDP is a leading private equity investment firm based in Chicago. Since MDP's formation in 1992, the firm has raised aggregate capital of over $28 billion and has completed over 150 platform investments. MDP invests across five dedicated industry verticals, including basic industries; business and government software and services; financial and transaction services; health care; and telecom, media, and technology services. Equal Employment Opportunity Policy Great Gray, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status or other non-merit factor.

Posted 3 weeks ago

Business Development Manager – Americas National Government-logo
Business Development Manager – Americas National Government
EsriMiami, Florida
Overview At Esri, our Business Development Managers collaborate with distributors and partners to co-sell and promote the adoption of Esri technology. We invite you to utilize your enterprise sales and multi-channel software business development experience to provide geospatial software and solutions to ­­­the Latin America region’s national defense, intelligence, and public safety agencies. You’ll work closely with Esri’s distributor network to help customers optimize and expand adoption of Esri technology, identify new areas of growth, and deliver expertise that helps deliver on their mission and vision. Responsibilities Drive opportunities. Collaborate with Esri account teams and distributors to articulate the vision, roadmap, and business value of Esri software and services within the Latin America region’s national defense, intelligence and public safety agencies. Cross- collaborate with sector teams, distributors, strategic partners, and integrators to support the development and execution of sales strategies. Think strategically. Support and coach distributors to identify a customer need and design a solution to solve that need. Be knowledgeable of product components, application, and value propositions of Esri technology in the region. Partner with others. Work with Esri’s distributors to demonstrate the value of our technology and solutions to customers and prospects. Maintain high performance while sharing knowledge and best practices with distributors. Works cross-collaboratively with distributor by being able to overcome and navigate drawbacks. ­­­ Drive results. Nurture existing enterprise agreements and create growth through EA uplifts by identifying new business opportunities with the customer. Requirements 3+ years of experience successfully supporting the needs of gathering and designing technical specifications to solve a customer's needs Domain knowledge in the national defense, intelligence and public safety industries, including workflows, industry standards, and relevant policies/guidance documents Experience selling enterprise software solutions directly and through a channel Ability to identify appropriate delivery mediums and evoke action from an audience Ability to quickly learn new technology and translate it into solutions that address customer needs Outstanding negotiation, communication, and presentation skills Mastery of English, Spanish, and Portuguese (verbal and written) Ability to travel globally 25-50% of the time Understanding of GIS, Esri technology, and national defense as they relate to one another Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S. Bachelor’s degree in GIS, business administration, or a related field Recommended Qualifications Experience working within national security organizations Knowledge of defense industry players, including technology partners, competitors, funders, and more Master’s degree in GIS, business administration, or a related field Experience developing and working with downstream distribution partners and value-added resellers Demonstrated experience in co-developing proposals to respond to RFPs, RFIs, and tenders as appropriate Questions about our interview process? We have answers . #LI-KH3

Posted 1 week ago

Business System Analyst 2-logo
Business System Analyst 2
Concord General Mutual Insurance CompanyBedford, New Hampshire
A career at Concord Insurance Group is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Concord Group Insurance is seeking a motivated and talented Business Systems Analyst (BSA) to join our IT department. In this role, you will join a team of technology-focused BSAs who help drive strategic software development and database projects instrumental to the success of the company. As an ideal candidate, you will be self-motivated, a quick learner, patient, and have the ability to work in stressful situations. This position is considered hybrid, you must be able to work on-site and attend in-person group meetings as needed. Responsibilities Form detailed documentation to show processing logic for business processes Interpret business requirements, translating them into business specifications Note corrective action, compose instructions for user community, and prepare required documentation to support job assignments Act as a liaison between the IT organization systems, programming personnel and internal customers using IT services Interface in all aspects of user consulting, business analysis, general systems design, vendor contracts and detail business specification development Conduct various studies, prepare reports and related information for decision making purposes Creates and Executes test plans, records results and prepares quality assurance sign off Assist in training users in utilization of business applications and of generalized applications Interact with external software vendors as required to support acquired business applications Requirements Bachelor’s degree or equivalent combination of education and related work experience One to three years of experience in a similar environment Experience working with XML Data highly desirable Knowledge of various business application systems, hardware and programming technologies Understanding of Windows, Microsoft Office suite of products, current internet browsers, e-mail and business applications in a networked environment Ability to interface and communicate effectively with IT as well as non-technical personnel Maintain and troubleshoot assigned programs and systems A strong proficiency defining the business needs of an insurance client, systems user, or reporting requirements of regulatory bodies pertinent to the industry Initiative, creativity and sound decision-making skills Benefits Concord Group employees are eligible for a comprehensive total compensation package including but not limited to medical, vison, dental, life, and disability insurance. We offer a generous Paid Time Off Program that includes vacation, personal, sick time and holiday pay. Invest in your future with our competitive 401(k) plan with company match!

Posted 1 week ago

Business Development Center (BDC) Representative-logo
Business Development Center (BDC) Representative
Prestige FordMount Dora, Florida
BDC/Internet Sales Representatives will be responsible for handling all incoming phone calls and internet leads, as well as confirming sales appointments and performing long-term follow-up on all unsold customers (e.g., internet leads, showroom visits, and incoming calls). BDC Representatives will strive to generate repeat business by reaching out to current customers and insuring complete satisfaction in ownership, as well as in marketing efforts by accurately obtaining and logging customer sources. Job Responsibilities: Communicate effectively with internet customers and prospects according to their preferred method of communication (phone, email or in person) Manage Internet sales leads, respond to inquiries in a timely fashion, and answer questions on available stock and product performance Maintain an ongoing customer database to capture repeat business Schedule appointments with interested buyers for test drives and delivery of vehicles Disclosing terms of sales with consumers and reviewing sales with dealership management Job Requirements Successful BDC/Internet sales professionals have come from a variety of backgrounds. The ideal candidate has customer service and/or a general sales background of some sort, (electronics, appliances, real estate, B2B, marketing, etc.), a hard working professional with experience providing exceptional customer service and looking to make a career change, or a college graduate looking to pursue a career in sales. Previous customer service experience Sales experience preferred Requires strong communication skills in order to work most effectively with customers Must be Internet savvy, have good computer skills and excellent organizational skills to help keep track of all sales leads and to keep the website data up-to-date Excellent follow through and follow up skills What you can expect: Industry competitive compensation Health, Dental and Vision care plans 401k retirement Paid vacation and holidays Professional training and support that will provide you with the skills you need to be a top performer! Professional work environment.

Posted 1 week ago

Envista Business System Leader/Contiunous Improvement (Romulus, MI)-logo
Envista Business System Leader/Contiunous Improvement (Romulus, MI)
Metrex ResearchRomulus, Michigan
Job Description: JOB SUMMARY : The EBS (Continuous Improvement) Leader is responsible for promoting and facilitating the successful implementation and sustainment of the Envista Business System in Romulus with a focus on Operations along with supporting commercial activities. PRIMARY DUTIES & RESPONSIBILITIES : Drive targeted, sustainable improvement that is tied to Policy Deployment (PD) and Daily Management (DM) by leveraging EBS tools, consulting skills, and change management process. Assist company Leadership in the development of a Growth and Operations improvement roadmap (i.e., how to use the EBS tools to drive sustainable improvement in results). Cultivate a continuous improvement culture by establishing a commitment to elimination of waste thru leading kaizen events and the kaizen process (includes (1) planning of kaizen with dynamic funnel process tied to PD and Daily Management, (2) kaizen execution and (3) sustainment of kaizen. Assist company in the deployment and sustainment of EBS Tools for Growth, including EBS Fundamental tools, Transformative Marketing (TM), Funnel Management (FM), Value Selling (VS), Voice of Customer (VOC) and others. Contributes site level PD includes coordination of RCCM's in advance of meeting. Assist site/ company leadership in development and execution of EBS Roadmap (i.e., how to use the EBS tools to drive sustainable improvement in results). Plans and runs Boot Camp and Presidents events for site. Directly provide formal and informal EBS training and coaching. Facilitate other EBS training sessions when appropriate (other trainers and consultants from Envista, Shingijutsu, or other). Regularly participate in PD and Daily Management reviews. Improve EBS training and facilitation skills by pursuing Certified Practitioner certification in appropriate EBS tools. Evaluate and approve other associates’ certification to drive site EBS Capabilities. Promote and facilitate associate development in EBS tools. Drive awareness and interest in EBS Tools within Copco. Benchmark and incorporate best practices. Job Requirements: Bachelor's degree or equivalent preferred in Business, Supply chain, Engineering, MIS, or other technical degree. 5+ years of experience working in a similar position (i.e., Lean Promotions Officer, Value Stream Manager, Process Improvement Leader). PREFERRED QUALIFICATIONS : Demonstrated proficiency applying lean principles in variety of situations. Ability to implement lean and continuous improvement initiatives. Hands-on and detail-oriented but also able to see the big picture. Ability to analyze business process and present best fit solutions to management for continuous improvement. Change agent for EBS Culture, coach leaders to facilitate and lead kaizens. Collaborative and teamwork-oriented approach to problem solving. Able to think strategically and view the business from a general management standpoint. Very customer focused and have strong interpersonal and communications skills. Quick study who can rapidly adapt to Envista’s culture and gain the confidence of the Envista organization. High energy and able to handle conflict. Independent worker, capable of operating in a fast-moving, ever-changing environment and able to effectively deal with difficult situations. Excellent project management skills. Proficient in EBS environment, including Kaizen (continuous improvement) design and facilitation, Policy Deployment usage, and Fundamental EBS tools. #LI-SC1 IND123 Operating Company: Metrex Envista and all Envista Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available at: http://www.dol.gov/ofccp/regs/ compliance/posters/pdf/eeopost.pdf. Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.

Posted 30+ days ago

Small Business Specialist 2 - West Saint Paul, MN-logo
Small Business Specialist 2 - West Saint Paul, MN
U.S. Bank National AssociationSaint Paul, Minnesota
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Provides comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million. Actively deepens existing customer relationships through routine calling and develops new relationship opportunities through business development activities. Combines digital tools with strong human connections to offer solutions to business customers. This job requires outside prospecting and sales activities to grow revenue and achieve the assigned financial targets and growth goals. Other responsibilities include account openings, identifying and opening product solutions and account servicing and maintenance for customers within the segment. Actively develops both internal and external relationships and collaborates with branch partners, centers of influence, clients and other business line partners. Refers clients to Business Banking and/or other U.S. Bancorp areas for additional needs. his position also requires 2-10 or more hours of driving per week. This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment. Basic Qualifications - Bachelor's degree, or equivalent work experience - Typically one to three years of customer service, consultative sales and/or prospecting experience Preferred Skills/Experience - Thorough knowledge of applicable bank and branch policies, procedures and support systems - Good understanding of bank products, sales, and new business development - Basic knowledge of cash flow management and business credit underwriting - Strong customer service and community relations skills - Effective written and verbal communication skills and can convey business recommendations in an effective manner If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants . Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program . U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.

Posted 4 days ago

Cloud Business Development Specialist-logo
Cloud Business Development Specialist
Booz Allen HamiltonLexington, Massachusetts
Cloud Business Development Specialist The Opportunity: Everyone is trying to “harness the cloud,” but not everyone knows how. As a Lead Cloud Business Development Specialist , you know how to migrate applications to the cloud that meet client and stakeholder needs and take advantage of cloud capabilities. You’ll lead the team in collaborating with the Program Management Office (PMO) to conceptualize and procure Cloud One-specific marketing materials, outreach across DoD, and promote widespread adoption of cloud services, facilitating cloud migration and enhancing the awareness of Cloud One products and solutions. Work closely with C-suite executives at the Department of Air Force and Department of Defense to support the adoption of cloud one services and savings opportunities across DoD. Apply industry-leading approaches and technologies, including Agile, DevSecOps, cloud-native architectures, AI, and ML to solve complex client challenges and provide highly innovative solutions on the rationale for cloud adoption. You'll work in a cross-cutting manner to drive technical solution architecture across all layers, including infrastructure, platform, data, user interface, security, and enterprise services. Drive the adoption of modern software development principles and technologies, including cloud-native development using microservices and containers. With access to our internal AWS, Azure, GCP and OCI environments, you’ll have the space and time to explore different ways of solving our clients’ challenges, and you’ll partner with our Program Manager and Solution Architecture to lead our team to deliver the right technical solutions. Whether modernizing legacy computing platforms and applications or building new ones from scratch, you’ll have the latest tech and brightest teammates at your fingertips. Join us. The world can't wait. You Have: 20+ years of experience in Cyber, IT Management, and Cloud environments, including AWS, Azure, Oracle Cloud, and Google Cloud in FedRAMP and FedRAMP+ environments 10+ years of experience supporting the Air Force and DoD in Cyber, IT Management, and Cloud environment 5+ years of experience leading at the CIO and managing multi-disciplinary solutioning for Cloud-based efforts Experience working at the Air Force and DoD CIO level, including the specific challenges of cloud adoption Knowledge of security and compliance requirements for Cloud-based solutions, network architecture, and security principles Knowledge of DevOps practices and tools, including Jenkins, Docker, Kubernetes, and Git Secret clearance Bachelor's degree in Computer Science or Information Technology CompTIA Sec+ Certification Nice If You Have: Ability to supervise others and lead projects and deliverables within a collaborative, cross-functional team environment Ability to manage multiple projects simultaneously Possession of strong analytical and problem-solving skills Microsoft Azure Solutions Architect, AWS Solution Architect Professional, Google Cloud Architect, or Oracle Cloud Infrastructure Certification Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $112,900.00 to $257,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Work Model Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely. If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility. If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

Posted 1 week ago

Key Business Manager - RKB Williamsburg-logo
Key Business Manager - RKB Williamsburg
Reico CareersWilliamsburg, Virginia
ABOUT THE ROLE Compensation Range: Base = $40,000.00 - $60,000.00 per year + commissions REICO Key Business Managers are responsible for establishing and maintaining positive relationships with potential and current customers. The role includes generating and following up on leads for Builders, Contractors and Property Management customers. Requirements: Outside Sales experience. Generate and qualify leads. Develop and execute strategies for landing business and closing sales. Develop and maintain positive customer relationships. Ability to focus on tasks and put in extra effort when necessary. Develop customer referrals thru exceeding customer expectations. Positive attitude and team collaboration is a must. Proven time management skills. Strong attention to detail. Highly motivated and self -driven to meet and exceed sales goals. Benefits: Cell phone allowance Mileage reimbursement Salary + Commission Employee discount Paid time off Medical, Vision and Dental 401K Match Referral Bonus

Posted 30+ days ago

University of Miami Miller School of Medicine logo
Clinical Business Operations Representative
University of Miami Miller School of MedicineMiami, FL
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Job Description

Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.

The University of Miami UHealth Department of Urology has a full time Clinical Business Operations Representative 1 to work at Don Soffer Clinical Research Center in Miami. The incumbent facilitates the prompt resolution of problems related to pre and post care that arise in daily clinical operations. The incumbent performs general administrative and receptionist functions, to include answering incoming calls, efficient management of patients, and the acquisition of necessary patient care and records. The Clinical Business Operations Representative 1 assists patients in a courteous, efficient and professional manner and ensures adherence to divisional and departmental service standards.

CORE JOB FUNCTIONS

  • Assists the department in managing expectations surrounding pre and post patient care.

  • Obtains or reviews all patient demographic information, insurance information and referral numbers.

  • Reviews clinical records for completeness including authorization, signatures, missing data and other patient information.

  • Answers multiple telephones for the department: triage incoming calls, responds to questions, directs calls, and documents messages in the appropriate software.

  • Greets visitors and callers, handles their inquiries, and directs them to the appropriate employee according to their needs.

  • Works cooperatively with fellow employees to solve problems and enhance the smooth and efficient flow of the practice.

  • Provides coverage for responsibilities of co-workers when assigned or as need arises.

  • Develops and promotes the use of effective methods of communicating with physicians, managers, peers, trainees, and staff on a regular basis.

  • Maintains confidentiality of all information.

  • Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Education:

High School diploma or equivalent required

Experience:

No previous experience required

Certification and Licensing:

Refer to department description for applicable certification requirements

Knowledge, Skills and Abilities:

  • Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.

  • Teamwork: Ability to work collaboratively with others and contribute to a team environment.

  • Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.

  • Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.

This is a core job profile description and is not reflective of all duties that may be assigned to a specific position in each individual department. The above statements are intended to describe the general nature and primary responsibilities of this core job profile. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

H3