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IT - Business Analysis

About Us

At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.

Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment - one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.

Who We Are

We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life.

Today, we're part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what's important to them.

We're empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good - for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms.

What We Do

Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs.

Transamerica employs nearly 7,000 people. It's part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide. * For more information, visit transamerica.com.

Job Description Summary

The Business Systems Analyst team serves as liaisons between the business and IT to support the organizational goals and technology strategy. Primary areas of responsibility include business systems analysis, requirements elicitation, process improvement, stakeholder management, change management, and software implementation.

Job Description

What You Will Do:

• Business Systems Analysis

• Define and document requirements for system functionality, performance, security, and internal controls; capture currentstate and futurestate processes for gap analysis, improvements, and training.

• Communicate effectively with internal and external teams to ensure successful delivery of functional requirements and solutions.

• Support technology evaluations, RFP processes, impact analysis, and feasibility studies; collaborate with vendors during selection and implementation; contribute to solution recommendations and business case development.

• Serve as the liaison between business units, technology teams, and support teams to understand needs and align solutions.

• Collaborate with peers across project management, process management, application management, and testing to share best practices and enhance Business System Analyst capabilities.

• Quality Assurance

• Develop and execute test cases for functional and regression testing, track defects and drive resolution.

• Coordinate user acceptance testing with business stakeholders.

• Ensure all documentation and deliverables meet established quality standards and acceptance criteria.

• Operational Support

• Preparation of application administration documents, end-user documentation, and application training to end-users.

• Assist in troubleshooting and resolution of issues.

• Utilize change management process to ensure modifications or upgrades are authorized, tested when applicable, approved, and implemented appropriately.

• Ensure proper application monitoring is in place and reviewed.

• Understanding risk and compliance controls and working with the compliance team to ensure controls are met and/or mitigated.

• Conforming with all regulations, policies, and work procedures.

What You Will Need:

Qualifications

The successful candidate will have a bachelor's degree in a related field or equivalent knowledge and a minimum related work experience of 5-7 years in the areas listed below.

• Proven experience in requirements gathering and documenting

• Experience with quality assurance and testing methodologies

• Strong business process analysis and mapping skills

• Knowledge of standard SDLC methodologies

• Excellent communication skills and stakeholder management

• Ability to accept and embrace change and manage through ambiguous situations.

• Demonstrates high work ethics, such as being proactive, accountable, and responsible

• High experience with MS Office products (Word, Excel, Visio, & PowerPoint) as well as SharePoint

Preferred

• Financial Services and Insurance industry experience

• Experience with Data and Monitoring

• Experience with Agile development, Scrum, and DevOps

• Experience with cloud technologies

• Ability to explain technical requirements to developers and provide pseudocode.

Working Conditions

• Hybrid office environment: 3 days in the office (Tuesday - Thursday). Relocation assistance will not be provided for this position.

• Limited travel may be required

Compensation:

The Salary for this position generally ranges between $85,000 - $100,000 annually/per hour. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.

Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company's discretion.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

This is a hybrid position requiring three days in office per week in one of our hub locations (Cedar Rapids, IA or Philadelphia, PA). Relocation assistance will not be provided for this position.

What We Offer

For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees.

Compensation Benefits

• Competitive Pay

• Bonus for Eligible Employees

Benefits Package

• Pension Plan

• 401k Match

• Employee Stock Purchase Plan

• Tuition Reimbursement

• Disability Insurance

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Employee Discounts

• Career Training & Development Opportunities

Health and Work/Life Balance Benefits

• Paid Time Off starting at 160 hours annually for employees in their first year of service.

• Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).

• Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars

• Parental Leave - fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.

• Adoption Assistance

• Employee Assistance Program

• Back-Up Care Program

• PTO for Volunteer Hours

• Employee Matching Gifts Program

• Employee Resource Groups

• Inclusion and Diversity Programs

• Employee Recognition Program

• Referral Bonus Programs

Inclusion & Diversity

We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We're thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women.

To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all.

Giving Back

We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work.

Transamerica's Parent Company

Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe. * It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.

• As of December 31, 2023