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Marsh & McLennan Companies, Inc. logo
Marsh & McLennan Companies, Inc.Richmond, VA
Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Business Process Specialist, Private Client Services at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Business Process Specialist, PCS on the National AMS team, you'll be a strong process design focused professional who knows how to balance efficiency, quality and consistency in systems. Working in conjunction with the Business Process Leader, you will focus on the activities within your line of business, participating in working groups, in collaboration with national and regional representatives, to create standardized workflows across MMA National that take full advantage of our technology toolkit. In tandem with workflow design, the National Business Process Specialist will support efforts to configure our AMS, document all processes and procedures, design reporting outputs, create client deliverables and lead training efforts. The National AMS Business Process Specialist, PCS will work to define requirements, redesign, and implement best-in class business processes, workflows and data standards. This position will consider agency management system, reporting tools, and other available technology and software when creating new processes. You will document and maintain procedures, and other business process artifacts, to be used both in training and as an ongoing reference. The AMS Business Process Specialist, PCS will report to the Business Process Leader. You will consistently demonstrate National MMA core values of integrity, collaboration, passion, innovation, and accountability. Our future colleague. We'd love to meet you if your professional track record includes these skills: Understanding of the insurance brokerage business with 3+ years of experience in personal lines high net worth insurance Proven critical thinking, analytical, and problem-solving skills A knack for process improvement, specifically refining the efficiency, quality, and effectiveness of various workflows and procedures by deploying best practices Strong organizational skills, with an ability to prioritize workload and balance multiple projects simultaneously, and demonstrated successful follow through on deliverables Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future 3+ years of experience in a client facing servicing and/or business process role Experience working with agency management systems such as Applied Epic These additional qualifications are a plus, but not required to apply: Experience working with client relationship (CRM) system such as Salesforce Experience creating and maintaining procedure documentation We know there are excellent candidates who might not check all these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Remote Work, but some travel will be required Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw Follow us on social media to meet our colleagues and see what makes us tick: https://www.instagram.com/lifeatmma/ https://www.facebook.com/LifeatMMA https://twitter.com/marsh_mma https://www.linkedin.com/company/marsh-mclennan-agency/ Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #LI-REMOTE The applicable base salary range for this role is $58,200 to $108,500. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Applications will be accepted until: October 13, 2025

Posted 2 weeks ago

Beta Bionics logo
Beta BionicsTampa, FL
About Beta Bionics Beta Bionics, Inc. is a medical technology company dedicated to bringing innovative type 1 diabetes management solutions to the many, not the few. We are committed to bringing better access to better solutions - and a better life for those living with diabetes - with the world's first bionic pancreas called the iLet. The iLet Bionic Pancreas is the first and only insulin delivery system that does not require carb counting*, bolusing, correction factors, or pre-set basal rates. The only number needed to get started with the iLet Bionic Pancreas is a user's weight - the iLet does the rest. The iLet lets users "Go Bionic" with their diabetes management. User must be carb aware. Successful candidates will be working with highly experienced colleagues, who are amongst the best in their fields. We have a mission-driven, passionate and collaborative culture where you will have a high degree of empowerment and opportunity to make a significant impact. Please contact us if you fit the profile below and if you are interested in joining the Beta Bionics team! Beta Bionics is seeking a passionate and driven Territory Business Manager to join our fast-growing startup. We're revolutionizing diabetes care with the iLet, the world's first closed-loop insulin delivery system with fully autonomous insulin dosing and no requirement to count carbs. In just our first 18 months on the market, we've experienced unprecedented growth-outpacing any other diabetes product launch! Our future looks even more exciting with the development of a patch pump and a bi-hormonal system utilizing insulin and glucagon. This is your chance to get in on the ground floor of an exciting, mission-driven start-up company. If you're experienced in territory management, sales, and passionate about healthcare innovation, we'd love to have you on our team. Join us and help shape the future of diabetes care! Summary/Objective: As the Territory Business Manager, you are responsible for the promotion of Beta Bionics products and services within your assigned geography. You will be responsible for managing the sales process in endocrinology practices, internal medicine, and some primary care offices. In partnership with the Clinical Diabetes Specialist and Inside Sales Specialist, you are accountable for achieving and exceeding sales results by strategic targeting, business planning/analytics, and establishing and maintaining strong relationships with our customers. This role requires that you work well in a collaborative environment with the ability to influence cross-functional team success. You must have strong planning and organization skills with the ability to handle multiple priorities. You will operate with a passion to serve people living with diabetes and our communities. Essential Duties and Responsibilities [Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualified candidates who need a reasonable accommodation with the application process and/or to perform the essential functions of the position should notify the company's HR contact] Responsible and accountable for driving (meeting/exceeding) territory sales goals Responsible for business planning, strategic targeting and using analytics to expertly manage territory through Salesforce.com Demonstrates excellent communication with patients with diabetes, health care professionals and office staff Exhibits a high level of proficiency and expertise in discussing and demonstrating Beta Bionics products Establishes mutually beneficial business relationships with customers at all levels Demonstrates strong collaboration between Clinical Diabetes Specialists and Insides Sales Specialists Partners with cross-functional teams throughout the organization - Market Access, Marketing, Customer Care Demonstrates expertise in the diabetes disease state, competitive and treatment landscape, as well as knowledge of the industry landscape Must effectively problem solve in a fast-paced, start-up environment Required Education and Experience Bachelor's Degree or equivalent experience Minimum of 5 years prior sales experience in medical device/tech and/or biopharma Diabetes sales experience required Preferred Experience and Qualifications Prior insulin pump sales experience preferred Work Environment and Personal Protective Equipment This is a field-based position. Candidate must reside in the geography specified in the job title Physical Demands While performing the duties of this job, the incumbent is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with co-workers This position requires travel depending upon business needs Compensation and Benefits The annual base salary for this position is $90,000 - $120,000, plus an annual commission target, resulting in an annual earnings target of $169,500 - $199,500. Beta Bionics offers a competitive compensation package that includes equity and comprehensive benefit offerings. Beta Bionics offers healthcare benefits for employees and their families including medical, dental, and vision coverage, as well as flexible spending accounts (FSA) and a health savings account (HSA) that includes an annual company contribution. Our comprehensive benefits package also includes a 401k with a generous company match and no waiting period plus immediate vesting, an open PTO policy, and 10 paid holidays per year. Annual base salary will vary based on skills and experience, and may vary depending upon a candidate's location and relevant market data. Equal Employment Opportunity Statement It is the policy of Beta Bionics to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Beta Bionics will provide reasonable accommodations for qualified individuals with disabilities.

Posted 30+ days ago

Q logo
Quanex Building Products CorporationAkron, OH
Quanex is looking for a Project Management Office (PMO) Business Analyst to join our team located in Akron, Ohio, Houston, Texas, or Mounds View, Minnesota. As a PMO Business Analyst, you will directly interface with the PMO senior leadership, and cross-functional teams to ensure consistent financial tracking, analysis, and reporting across high-impact projects. This role will collect and interpret data to identify business trends and insights, will assist with the development and validation of business cases for new projects or improvements as well as help documenting and analyzing business processes and system requirements. We Offer You! Competitive Salary Excellent Bonus Potential Medical, Dental & Vision Plans Paid Time Off, Training & Holidays Charitable Contribution Match Program Tuition Assistance Wellness/Fitness Resources Training & Professional Development 401K Match w/ 2-year Vesting Period Employee Stock Purchase Plan Dynamic Culture & People - just to name a few! What's attractive about the PMO Business Analyst position? Ongoing interaction with multiple levels of the organization Collaborative and Team-Oriented environment Work within a fast-paced, caring, team-oriented environment Opportunity for advancement What You'll do Synergy Tracking Ownership Manage and update the synergy tracker. Ensure timely, accurate reporting and data integrity to monitor synergy realization. ROI Audits Conduct financial audits and validate rate-of-return assumptions for large capital investments. Provide insights and risk assessments that support investment decision-making. Project Budget Monitoring Track and analyze budget spend on major initiatives. Generate regular status reports highlighting variances and trends. Cost Savings Reporting Quantify cost reductions associated with project implementations. Maintain and distribute updates on savings status to stakeholders. PMO Financial Support Partner with PMO team members to supply financial expertise throughout the project lifecycle. Assist in planning, forecasting, and variance analyses for ongoing projects. Executive-Level Reporting Compile and present financial data for PMO reporting to Steering Committees and the Board of Directors. Tailor insights to executive audiences, highlighting strategic impact and performance. Your Credentials: Bachelor's degree in Finance, Accounting, Economics, or related field. 3+ years of experience in financial analysis, project accounting, or capital investment auditing. Strong analytical and Excel skills; experience with financial modeling and data visualization tools preferred. Excellent communication skills with an ability to translate complex data into actionable insights. Self-starter mindset with a collaborative approach. Communication and presentation skills. Problem-solving and critical thinking. Adaptability and continuous learning. Understanding of AI tools is a plus. The salary range for this position is $80,000 to $95,000 with bonus potential. About Quanex, A Part of Something Bigger Quanex (NYSE: NX) is a global, publicly traded manufacturing company primarily serving OEMs in the fenestration, cabinetry, solar, refrigeration and outdoor products markets. We are A Part of Something Bigger by improving the performance and aesthetics of end products through continuous innovation, helping customers achieve greater production efficiencies, dedication to giving back to communities where we operate, producing shareholder value and helping our employees learn, grow, and thrive. Learn more at Quanex.com.

Posted 4 weeks ago

Crane Worldwide Logistics logo
Crane Worldwide LogisticsHouston, TX
Essential Job Functions Serves as primary technical support for applications, such as Warehouse Management Systems (WMS) Serves as expert on warehouse management system (WMS) logic and functionality Ensures system integrity, including setup and control processes Supports troubleshooting, maintenance, and optimization of existing software applications Interfaces with Operations staff to review issues or changes. Provides regular communication to Operations and internal departments regarding operational issues, process flows, customer requirements, etc. Includes analysis, insight, and recommendations Coordinates with other departments to resolve site technical issues impacting application use. Ensures issues are being addressed and resolved in a timely manner Investigates and recommends new technologies and information systems appropriate for the company, where applicable Work with system providers or other departments to obtain costs for system enhancements Identifies application improvement opportunities. Designs, develops, tests, and implements changes or fixes for improving service levels, reducing costs, and providing operational enhancements Assists in developing standardized and ad hoc site, management, and/or customer reporting. Analyzes discrepancies and implements changes or fixes Conducts feasibility analyses on application solutions, processes, and equipment Monitors system performance. Performs maintenance and backups as needed Supports customer facing integration and implementation projects Manages action items between Crane and systems vendors Participates in sales calls and future opportunities in the Contract Logistics pipeline Creates and maintains processes and procedures which are rolled out to local, regional, and global accounts as they relate to systems Creates and maintains application support documentation Continued learning of application capabilities, configurations, limitations, etc. Continued learning of industry trends, client requirements, other applications available to support operations, etc. Other duties as assigned Other Skills & Abilities Strong problem-solving and analytical ability Strong verbal and written communication skills Knowledgeable of warehouse operations and freight/logistics optimization Excellent planning, time management, collaboration, decision making, organization, and presentation skills Ability to develop and document processes and procedures Proficient in the use of analytical techniques such as statistical probability distribution, correlation, data sampling and relating sets of numbers Ability to work well in a team environment, collaborate with internal and external resources, respond to questions from senior management, and manage through conflict with a positive, flexible attitude and professionalism Strong knowledge of Microsoft office, especially Excel Physical Requirements Talking, hearing, and using hands to operate computer equipment. Vision abilities required by this job include close vision and the ability to adjust focus. Job may require extended sitting or standing, use of standard office equipment. Education & Experience Bachelors Degree in Business Administration or related field required Minimum 2 years related experience Minimum 1 year industry experience preferred Certification & Licenses Professional certification may be required in some areas MUST COMPLETE PI ASSESSMENT IN ORDER TO BE CONSIDERED FOR THE POSITION: https://assessment.predictiveindex.com/bo/28w/Candidate_Link WHY SHOULD YOU WORK FOR CRANE? At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work. We offer: 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use Excellent Medical, Dental and Vision benefits Tuition Reimbursement for education related to your job Employee Referral Bonuses Employee Recognition and Rewards Program Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities Employee Discounts Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates Potential to earn a quarterly bonus Come join the leader in logistics and take your career in the right direction. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We maintain a drug-free workplace and perform pre-employment substance abuse testing. This position requires the final candidate to successfully pass an E-Verify Check. More Information: http://www.dhs.gov/e-verify Company benefits are contingent upon meeting eligibility requirements and plan conditions. We are preparing to comply with the Biden Administration's mandate on COVID-19 vaccination. Please be advised that employment with the Company may be contingent upon your ability to provide proof of vaccination except in limited circumstances where you are eligible for a legal accommodation.

Posted 30+ days ago

UnitedHealth Group Inc. logo
UnitedHealth Group Inc.Pearland, TX
Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together. The Team Lead, under the supervision of the Business Services Supervisor, oversees the day-to-day planning of department operations including reviewing and assigning work and projects as needed. The Team Lead is essential in problem-solving and serves as first level supervision with team members to resolve verification, estimate, and EDI issues. Reports to management on department issues and identifies workflow improvement opportunities. This position continually examines team performance, provides feedback to management, makes recommendations for training and audits to individual team members to ensure the accuracy of the verification / estimate process. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 4+ years of experience in a medical business office working with verifications and estimates Experience using Microsoft Excel, Microsoft Word, and a variety of software applications Epic (Resolute) Practice Management System knowledge or experience Current working knowledge of health insurance plans including Medicare plans, Fee for Service plans and HMOs Demonstrated knowledge of CMS Regulations and Texas Department of Insurance Regulations as pertains to medical claims, appeals, and refund processes Demonstrated ability to utilize reports to make data driven decisions and monitor staff performance Demonstrated ability to work independently and develop creative solutions to ongoing issues Demonstrated excellent interpersonal, written, oral and presentation skills Preferred Qualifications: 3+ years Team Lead or Supervisory experience in a Medical Billing Office with Patient insurance verification and patient financial responsibility "Certified Resolute" Epic Excel, MS Word, and Access Competent working knowledge of Multispecialty Medical Business Office Operations and the Revenue Cycle. Bilingual English and Spanish Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Posted 4 weeks ago

U logo
University of Miami Miller School of MedicinePlantation, FL
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. The University of Miami UHealth Department of UMHC-SCCC-Plantation has an exciting opportunity for a full time Clinical Business Operations Specialist in Miami. The incumbent serves as a lead to Clinical Business Operations Representatives and facilitates the prompt resolution of highly complex problems related to pre and post care that arise in daily clinical operations. The incumbent performs administrative and receptionist functions, to include answering incoming calls, efficient management of patients, and the acquisition of necessary patient care and records. The Clinical Business Operations Specialist assists patients in a courteous, efficient, and professional manner and ensures adherence to divisional and departmental service standards. CORE JOB FUNCTIONS Assists the department in managing expectations surrounding pre and post patient care. Provides guidance and support to Clinical Business Operations Representatives and assists with training and continuous improvement. Obtains or reviews all patient demographic information, insurance information and referral numbers. Reviews clinical records for completeness including authorization, signatures, missing data, and other patient information. Answers multiple telephones for the department: triage incoming calls, responds to questions, directs calls, and documents messages in the appropriate software. Greets visitors and callers, handles their inquiries, and directs them to the appropriate employee according to their needs. Works cooperatively with fellow employees to solve problems and enhance the smooth and efficient flow of the practice. Provides coverage for responsibilities of co-workers when assigned or as need arises. Develops and promotes the use of effective methods of communicating with physicians, managers, peers, trainees, and staff on a regular basis. Maintains confidentiality of all information. Adheres to University and unit-level policies and procedures and safeguards University assets. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS Education: High school diploma or equivalent Experience: Minimum 3 years of relevant experience Knowledge, Skills, and Attitudes: Skill in data entry with minimal errors. Ability to communicate effectively in both oral and written form. Ability to work evenings, nights, and weekends as necessary. Skill in collecting, organizing, and analyzing data. Ability to work independently and/or in a collaborative environment. Commitment to the University's core values. #LI-FA1 The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information. Job Status: Full time Employee Type: Staff Pay Grade: H6

Posted 6 days ago

Integrity Marketing Group logo
Integrity Marketing GroupAddison, TX
Manager, New Business PHP Agency Addison, TX About PHP Agency: PHP is a life insurance field marketing organization, founded in 2009 by visionary entrepreneur Patrick Bet David. PHP, an Integrity partner, partners with leading insurance and annuity carriers to offer a comprehensive basket of insurance products to a diverse client base. PHP provides part-time or full-time opportunities to individuals pursuing careers as life insurance agents. PHP passionately serves people through a field sales force comprised of thousands of licensed agents deployed nationwide in offices they independently own and operate. Job Summary: As a Department Manager at PHP Agency, you redefine what excellence looks like. One that sharpens the agent's experience, develops internal talent, and leads with a spirit of unity, accountability, and excellence. Setting the tone for your department, building bridges between systems and people, and representing the voice of the agent in every operational conversation. You don't just manage a team-you set a standard that others will follow. The New Business Manager oversees all life and annuity case submissions and serves as a key liaison between PHP agents, carrier partners, and underwriting departments. Ensuring every application moves efficiently from submission to placement, maintaining high placement ratios, underwriting speed, while providing white glove customer service. You will manage day-to-day operations, support system enhancements, and coach a growing team of new business case managers and team leads. Primary Responsibilities: Leadership & Team Development Lead and develop Team Leads and new business case managers, building a pipeline of future leaders. Set clear and hold accountable- KPIs, performance standards, and SLA aligned with PHP's goals and culture. Conduct 1-on-1 meetings, team huddles, and performance coaching sessions to drive individual growth and team cohesion. Provide ongoing feedback, mentoring, and coaching to enhance professional development and leadership readiness to both Team Leads & New Business Case Managers Training & Continuous Improvement Deliver and oversee training for new hires and existing team members, ensuring mastery of processes, systems, customer service communication while maintaining compliance standards. Identify ongoing skill gaps and implement development plans to upskill team members. Conduct consistent quality audits of work and calls to ensure accuracy, consistency, and company standards are met. Drive a culture of continuous improvement, identifying inefficiencies and implementing solutions to optimize workflows. Cross Departmental Collaboration Partner with peer department managers and leadership to ensure seamless support and white glove customer service is provided for PHP agents Act as the primary cross-functional connector for escalated workflows spanning multiple departments. Spearhead process alignment, shared service technology improvements, new system process is adopted to enhance operational efficiency. Escalation Management & Relationship Building Serve as a trusted escalation partner for Team Leads, carrier partners, and field agents on sensitive or high-impact issues. Personally manage and resolve high-level or escalated cases involving carrier partners. Build and maintain trusted relationships with field agents, leadership, carrier partners, and vendors, serving as a reliable voice for transparency, speed, and fairness. Foster mutually respectful partnerships with external stakeholders to strengthen operational outcomes. Operational Oversight & Execution Monitor day-to-day team activities, performance, collaboration, and attitudes, taking corrective action as needed to maintain a high-performance culture. Delegate tasks and responsibilities effectively, ensuring accountability and timely completion within service-level agreements (SLAs). Track work queues, turnaround times, and system workloads, implementing plans to meet or exceed performance goal. Troubleshoot and resolve complex operational issues or escalated calls/cases as necessary. Lead or participate in special projects and initiatives to drive department-wide improvements. Reporting & Communication Keep management informed of personnel issues, operational challenges, and team performance both positive and negative. Prepare and deliver daily, monthly, quarterly, and annual reports to track productivity, quality, and trends. Report corrective actions, process adjustments, and performance improvements based on data insights. Provide regular updates on close-out statuses, and departmental results, performance updates maintaining clear and open communication with leadership. Primary Skills & Requirements: 3-5 years of experience in life insurance operations or case management. Proven leadership and cross-department collaboration in a fast-paced, regulated environment. Ability to mentor teams and maintain alignment with field-driven culture. Strong systems thinking and familiarity with CRM/ticketing tools. Familiarity of Microsoft Systems- Word, Excel, PowerPoint, BI Reporting Analytical mindset with strong reporting and process development skills. Passion for accuracy, service, and agent enablement. Experience with life and annuity underwriting and carrier guidelines. Job Type: Full-time (Not Remote or WFH) 100% On-Site at Company HQ in Addison Texas 75001 Benefits Available Medical/Dental/Vision Insurance 401(k) Retirement Plan Paid Holidays PTO Community Service PTO FSA/HSA Life Insurance Short-Term and Long-Term Disability About Integrity Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead. Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com. Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.

Posted 30+ days ago

LCMC Health logo
LCMC HealthNew Orleans, LA
Your job is more than a job. Why a Great Place to Work You're more than your job. Everyone is. And that's what makes you great at your job-all the little extras you bring to work every day, the things that make you you. At LCMC Health we value those things about you, because we know that all those little extras add up to extraordinary. And we've built a culture that supports and celebrates the extraordinary. You'll see it when you come to work here, in the spirit of our places and the faces of our people. And every patient we heal, every family we comfort, every life we improve is the outcome of countless little extras adding up to an extraordinary result. Join LCMC Health, and you'll find that our everyday makes it easy to live your extraordinary. Essential Functions: The Business Manager oversees the management of special projects relating to practice acquisitions and expansions. Facilitates process improvement, performs business analytics and provides for strategic business development. Collects and analyses data to support those initiatives. Provides for the managerial oversight of designated areas of responsibility and staff. EXPERIENCE QUALIFICATIONS 2 years Healthcare experience EDUCATION QUALIFICATIONS Required: Bachelor's Degree Business or Healthcare Administration Preferred: Master's Degree Business or Healthcare Administration The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary. WORK SHIFT: Days (United States of America) LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little "come on in" attitude is the foundation of LCMC Health's culture of everyday extraordinary Children's Hospital, at the heart of LCMC Health's incredible community of care, has been the go-to hospital for expert children's health, wellness, and one-of-a-kind care in Louisiana and the Gulf Coast. Learn more about Children's Hospital's 40+ specialties and our national ranking by U.S. News & World Report as a Best Children's Hospital Your extras Deliver healthcare with heart. Give people a reason to smile. Put a little love in your work. Be honest and real, but with compassion. Bring some lagniappe into everything you do. Forget one-size-fits-all, think one-of-a-kind care. See opportunities, not problems - it's all about perspective. Cheerlead ideas, differences, and each other. Love what makes you, you - because we do You are welcome here. LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary. Simple things make the difference. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information. To ensure quality care and service, we may use information on your application to verify your previous employment and background. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed. To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.

Posted 30+ days ago

Axos Bank logo
Axos BankCentennial, CO
Axos Bank Target Range: $80,000.00/Yr. - $110,000.00/Yr. Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education. Eligible for an Annual Discretionary Cash Bonus Target: 10% Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 10% These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets. About This Job Axos is seeking a Manager, Business Continuity Risk who will be responsible for developing and implementing business continuity plans to minimize risks and ensure continuity of operations. Identifies potential risks and develops strategies to mitigate them. Coordinates with stakeholders to ensure effective response to disruptions. Monitors and evaluates the effectiveness of plans. Responsibilities: Manages the review, development and administration of policies and procedures for BCP, and others as requested, to implement BCP strategy. Ensure change / revision / version control procedures are effective. Review deliverables for accuracy. Provide assistance and mentoring to internal departments Development, coordination and maintenance of the Business Continuity Plan. Manage business continuity planning projects and activities. Facilitate the collection and maintenance of the Bank's BIA and BCP documentation in accordance with bank regulatory and industry guidance for BCP. Participate in BCP business impact analysis (BIA), risk assessment, plan documentation, BCP / DR test exercise and scenario facilitation. Coordinate BCP disaster recovery (DR) testing and test issues follow-up, as lifecycle activities Monitoring and reporting on the compliance of business continuity processes, readiness, events and exercise results. Supporting businesses in relationships with audit and government regulators on business continuity issues Keep current with FFIEC, and SEC regulatory and industry guidance and requirements, trends and technological innovations in the banking and IT industry, and make recommendations. Maintain knowledge and awareness of financial industry technical status, trends, and regulatory requirements. Foster and maintain strong, cooperative relationships with internal and external customers and participants in BCP / DR activities Supervises others through training, directing and measuring work, delegating, managing performance, interviewing, hiring, and conflict resolution Qualification: 2 + Years experience with BCP processes and activities Axos Employee Benefits May Include: Medical, Dental, Vision, and Life Insurance Paid Sick Leave, 3 weeks' Vacation, and Holidays (about 11 a year) HSA or FSA account and other voluntary benefits 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading About Axos Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We're a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers. Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX). Learn more about working at Axos Pre-Employment Background Check and Drug Test: All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization. Equal Employment Opportunity: Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws. Job Functions and Work Environment: While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc. The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Posted 30+ days ago

Skyworks Solutions, Inc. logo
Skyworks Solutions, Inc.Irvine, CA
If you are looking for a challenging and exciting career in the world of technology, then look no further. Skyworks is an innovator of high-performance analog semiconductors whose solutions are powering the wireless networking revolution. Through our broad technology expertise and one of the most extensive product portfolios in the industry, we are Connecting Everyone and Everything, All the Time. At Skyworks, you will find a fast-paced environment with a strong focus on global collaboration, minimal layers of management, and the freedom to make meaningful contributions in a setting that encourages creative thinking. We are excited about the opportunity to work with you and glad you want to be part of a team of talented individuals who together are changing the way the world communicates. Requisition ID: 76206 Description About Skyworks Demand Management Skyworks Demand Management is a dynamic team that blends fulfillment planning with strategic business management. Operating in a fast-paced, customer-first environment, the team plays a critical role in achieving quarterly goals and shaping long-term success. We work cross-functionally with Sales, Marketing, Product, and Finance to ensure accurate forecasting, efficient operations, and data-driven decision-making. Position Summary We are seeking a versatile and technically proficient Business Analyst to support our Demand Management initiatives. This role will focus on data-driven insights across forecasting, pricing analysis and supply chain analytics. The ideal candidate will be comfortable navigating complex data structures and collaborating with technical and business stakeholders. Key Responsibilities Analyze and interpret large datasets to support demand forecasting and fulfillment planning. Collaborate with cross-functional teams to develop reporting solutions and dashboards. Support strategic initiatives through cost analysis, pricing models, and product lifecycle insights. Translate business needs into technical requirements and partner with analytics teams to implement solutions. Present findings and recommendations to senior leadership in clear, actionable formats. Performs statistical modeling and analysis of structured and unstructured datasets to develop metrics, reports and visualizations of trends and patterns. Works with technology organization and business end-users to understand data and analysis needs and develop technical requirements. Partners with development and data management roles to identify and capture data required from internal and external sources. Creates and maintains statistical models for ongoing and ad hoc review and analysis of data. Uses data visualization programs, tools and techniques to generate dashboards, reports and presentations that aid in data storytelling, understanding and interpretation of trends and patterns of business importance. Qualifications Position requires a Bachelor's degree and minimum 2 years of job experience. Seeking Bachelor's or Master's degree in Business Analytics, Information Systems, Data Science, Statistics, or related field. Strong understanding of Data structures, Reporting systems, and Data Science/Analytics Platforms (e.g., SQL, Alteryx, Knime, Databricks, Azure ML Studio, LangGraph, PowerBI). Experience with statistical analysis, forecasting techniques, and financial modeling. Excellent communication and collaboration skills. Ability to adapt to changing business priorities and work across diverse functional areas. Desired Experience and Skills Exposure to cloud platforms (e.g., Snowflake, Google Cloud, Azure, AWS). Experience in Demand Management and Supply Chain Planning. Exposure to Agentic AI and Prompt Engineering The typical base pay range for this role across the U.S. is currently USD $76,100 - $138,900 per year. Starting base pay will depend on relevant experience and skills, training and education, business needs, market demands, the ultimate job duties and requirements, and work location. Skyworks has different base pay ranges for different work locations in the U.S. Benefits include access to healthcare benefits (including a premium-free medical plan option), a 401(k) plan and company match, an employee stock purchase plan, paid time off (including vacation, sick/wellness, parental leave), among others. Employees are eligible to participate in an incentive plan, and certain roles are also eligible for additional awards, including recognition and stock. These incentives and awards are based on individual and/or company performance. Skyworks is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Skyworks strives to create an accessible workplace; if you need an accommodation due to a disability, please contact us at accommodations@skyworksinc.com. Nearest Major Market: Irvine California Nearest Secondary Market: Los Angeles Job Segment: Supply Chain, Marketing Manager, Business Analyst, PLM, Network, Operations, Marketing, Technology, Management

Posted 2 weeks ago

American Equity logo
American EquityWest Des Moines, IA
At American Equity we offer leading annuity products that help empower our clients to fulfill their needs and wants in retirement. Our success comes from hiring high-energy individuals who embody the beliefs that drive our unique culture. We currently fund over half a million retirements nationwide, and have been headquartered in West Des Moines, Iowa, for over twenty-five years with satellite offices in Charlotte, NC and New York, NY. GENERAL PURPOSE OF THE JOB: The Senior Business Analyst is responsible for analyzing, specifying and validating the business needs of various internal customers on large scale projects. The incumbent will add significant value to client business processes and be able to consider the impact of changes on the broader organization. The Senior Business Analyst communicates with stakeholders, Product Owners and defines user requirements to the development team throughout the product life cycle, as well as managing and improving the project. The Senior Business Analyst will work with the New Business Platforms team. Position sits in West Des Moines and will work an onsite hybrid schedule ESSENTIAL DUTIES AND RESPONSIBILITIES: Supports business by gathering technical requirements, including requirements necessary to implement 3rd party vendor solutions. Completes data process and system documentation. Leads technical communications with Product Owners and business contacts. Leads business analysis for the most complex projects that may impact multiple business areas, address complex processes, involve significant process analysis and redesign, apply new technologies and involve the integration of multiple systems. Leads process improvement efforts that employ new technologies to enhance business performance. Manages project Creates and deploys feedback mechanisms for end users. Analyzes results, makes recommendations for support process improvement, and implements changes. Builds productive networks with business area customers and the vendor community. Seeks out/participate in mentoring opportunities. Involvement with evaluating and onboarding potential vendors. Performs other work as assigned. SUPERVISORY RESPONSIBILITIES: Direct Reports: None General Description of Indirect Reports (2 and 3-downs): None EDUCATION AND/OR EXPERIENCE: Bachelor's degree in related field of study; plus four (4) or more years of related experience; or equivalent combination of education and experience. Experience overseeing the design, development and implementation of software solutions, systems or products required. Experience in the Financial services Industry (Life, Annuity, Investments, Licensing and Appointments) preferred. Experience with electronic transactions (electronic applications, electronic processing and electronic delivery) preferred. Experience with UI/UX and ADA requirements preferred. Experience with API and data related requirements preferred. KNOWLEDGE, SKILLS AND ABILITIES: Effective verbal and written communication, ability to effectively present information and interact in group situations. Experience with Word, Excel, Visio, PowerPoint and Outlook. Experience with software package configuration. Ability to identify and resolve problems in a timely manner. Ability to work cooperatively and successfully with employees, customers, and other outside third parties. Experience in JIRA or similar work management tool. Ability to read, analyze, and interpret documents, manuals, and instructions. Ability to perform accurate mathematical calculations and apply mathematical concepts to practical situations for annuities. Ability to write routine reports and correspondence. Ability to work with data teams and data requirements. #LI-PL1 ___ This description covers the major purpose and essential functions of the job. It is not intended to give all details or a step-by-step account of the way each task is to be performed. Employees may receive other job-related instructions and be required to perform other job-related work requested by their manager. All requirements are subject to possible modification to provide reasonable accommodation to qualified individuals with disabilities. For more information about how your information is processed, please click on the Privacy tab at the bottom of the page and then click on the Applicant Privacy Policy.

Posted 30+ days ago

PwC logo
PwCBoston, MA
Industry/Sector Pharma and Life Sciences Specialism Business Controls Management Level Manager Job Description & Summary At PwC, our people in audit and assurance focus on providing independent and objective assessments of financial statements, internal controls, and other assurable information enhancing the credibility and reliability of this information with a variety of stakeholders. They evaluate compliance with regulations including assessing governance and risk management processes and related controls. Those in internal audit at PwC help build, optimise and deliver end-to-end internal audit services to clients in all industries. This includes IA function setup and transformation, co-sourcing, outsourcing and managed services, using AI and other risk technology and delivery models. IA capabilities are combined with other industry and technical expertise, in areas like cyber, forensics and compliance, to address the full spectrum of risks. This helps organisations to harness the power of IA to help the organisation protect value and navigate disruption, and obtain confidence to take risks to power growth. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. As part of the HIA Risk and Controls (HIA) team you are expected to provide services related to process and controls, risk assessment, and controls testing methodologies across the 3 lines of defense. As a Manager you are expected to lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are accountable for maintaining project success and upholding top standards, motivating and inspiring others to deliver quality, and leveraging team strengths to meet client expectations. Responsibilities Lead teams to deliver top-quality internal audit services Manage client accounts and secure project success Mentor junior staff and foster their professional growth Conduct risk assessments and controls testing Utilize technology to enhance audit processes Identify opportunities for process improvement Assure compliance with regulatory standards Develop and inspire team members to achieve excellence What You Must Have Bachelor's Degree in Accounting, Finance, Management Information Systems, Management Information Systems & Accounting, Computer and Information Science, Computer and Information Science & Accounting, Economics, Economics and Finance, Economics and Finance & Technology, Business Administration/Management, Engineering, Accounting & Technology, Mathematics 5 years of experience What Sets You Apart CHC, CHPC, CCEP, CIA, CPA Broad knowledge of process and controls Risk assessment and controls testing methodologies Business process, financial reporting and IT risks Corporate Governance and Sarbanes Oxley Act's regulations Financial and operational fraud risk management Third Party Risk Management Anti-corruption and anti-bribery Current and emerging technologies within controls and testing automation Travel Requirements Up to 40% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. The salary range for this position is: $99,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 3 weeks ago

AAON logo
AAONLongview, TX
Job Details Job Location: AAON Longview - Longview, TX Position Type: Full Time Salary Range: $89458.00 - $121031.00 Salary Travel Percentage: Up to 25% Job Shift: Day Job Category: Human Resources Description Job Summary: The HR Business Partner (HRBP) position is responsible for aligning business objectives with employees and management in designated business units. Serves as the main contact and HR liaison for an assigned business unit. The position formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization. The HRBP maintains an effective level of business literacy about the business unit's financial position, its midrange plans, its culture and its competition. May sit on leadership teams for assigned business unit or function. Supervisory/Management Authority This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department. Essential Job Duties and Responsibilities: Leads strategic workforce planning initiatives for business units Identifies barriers to meeting workforce requirements to fulfill business objectives and works to develop and implement solutions Keeps respective business units up to date on workforce analytics and trends Helps lead special projects related to leadership or workforce development like succession planning initiatives for managerial roles Consults with management and provides coaching and HR guidance when appropriate Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies. Works with recruiting and compensation on hiring needs. Provides guidance and input on business unit restructuring, workforce planning and succession planning. Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations. Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required. Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions). Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention. Identifies training needs for business units and individual leadership coaching needs. Participates in evaluation and monitoring of training programs to ensure success. Performs other related duties as assigned. Qualifications Education and Experience Requirements: Bachelor's degree in business administration or related field and 8 years of experience resolving complex employee relations issues. Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee relations, diversity, performance management, and federal and state respective employment laws. SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential or ability to obtain certification within one year of employment. MBA or masters degree in human relations preferred. Knowledge, Skills, and Abilities: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies. Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Proficient with Microsoft Office Suite or related software. Work Environment: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Disclaimer: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship. Education and Experience Requirements: Bachelor's degree in business administration or related field and 8 years of experience resolving complex employee relations issues. Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee relations, diversity, performance management, and federal and state respective employment laws. SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential or ability to obtain certification within one year of employment. MBA or masters degree in human relations preferred. Knowledge, Skills, and Abilities: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies. Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Proficient with Microsoft Office Suite or related software. Work Environment: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Disclaimer: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship. Education and Experience Requirements: Bachelor's degree in business administration or related field and 8 years of experience resolving complex employee relations issues. Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee relations, diversity, performance management, and federal and state respective employment laws. SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential or ability to obtain certification within one year of employment. MBA or masters degree in human relations preferred. Knowledge, Skills, and Abilities: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies. Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Proficient with Microsoft Office Suite or related software. Work Environment: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Disclaimer: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship. Job Summary: The HR Business Partner (HRBP) position is responsible for aligning business objectives with employees and management in designated business units. Serves as the main contact and HR liaison for an assigned business unit. The position formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization. The HRBP maintains an effective level of business literacy about the business unit's financial position, its midrange plans, its culture and its competition. May sit on leadership teams for assigned business unit or function. Supervisory/Management Authority This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department. Essential Job Duties and Responsibilities: Leads strategic workforce planning initiatives for business units Identifies barriers to meeting workforce requirements to fulfill business objectives and works to develop and implement solutions Keeps respective business units up to date on workforce analytics and trends Helps lead special projects related to leadership or workforce development like succession planning initiatives for managerial roles Consults with management and provides coaching and HR guidance when appropriate Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies. Works with recruiting and compensation on hiring needs. Provides guidance and input on business unit restructuring, workforce planning and succession planning. Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations. Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required. Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions). Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention. Identifies training needs for business units and individual leadership coaching needs. Participates in evaluation and monitoring of training programs to ensure success. Performs other related duties as assigned.

Posted 30+ days ago

PwC logo
PwCWashington, DC
Industry/Sector Not Applicable Specialism Customer Management Level Senior Manager Job Description & Summary At PwC, our people in customer consulting specialise in providing consulting services focused on customer-related strategies and initiatives. These individuals analyse client needs, develop customer-centric solutions, and offer guidance and support to help clients enhance their customer experience and drive business growth. Those in customer experience at PwC will specialise in providing consulting services focused on enhancing the overall customer experience. You will analyse customer touchpoints, design customer journey maps, and offer guidance and support to help clients create seamless and personalised experiences that drive customer satisfaction, loyalty, and advocacy. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Customer Consulting team, you will lead engagement delivery and manage client relationships in the realm of contact center transformation. As a Senior Manager, you will serve as a trusted advisor to senior leaders, overseeing teams that deliver large-scale transformations while contributing to practice development. This role offers the chance to innovate processes, enhance customer service operations, and drive measurable improvements in performance and effectiveness. Responsibilities Lead the delivery of client engagements in contact center transformation Manage relationships with senior leaders and stakeholders Oversee teams executing large-scale transformation projects Innovate and enhance customer service operations Diagnose performance gaps and design impactful strategies Drive measurable improvements in operational efficiency Contribute to the development of practice methodologies Foster a collaborative environment to enhance team performance What You Must Have Bachelor's Degree At least 8 years of experience in consulting and/or industry roles within a customer service/contact center What Sets You Apart Master's Degree in Business Administration preferred Demonstrating leadership in digital contact center operations Driving customer experience transformation through innovative strategies Utilizing CCaaS, AI/GenAI, and automation solutions Supporting business development and practice growth initiatives Leading organizational change and workforce transformation efforts Excelling in omnichannel strategy design Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $124,000 - $280,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 1 week ago

Klaviyo logo
KlaviyoBoston, MA
Klaviyo is seeking a pro-active, highly organized, collaborative, and resourceful Executive Business Partner (EBP) to provide business and administrative support to our Engineering Team. The EBP will act as an extension of their leaders to maximize their efficiency and effectiveness by ensuring the organizations' operational cadence is clear and taking ownership of managing-up and downstream to ensure deliverables are met timely and accurately. Responsibilities will include calendaring/scheduling, preparing agendas, travel arrangements, and managing special projects as needed - such as organizing employee meetings and events, recognition incentives, employee engagement initiatives, etc. How You'll Make a Difference: Oversees scheduling and calendar management for assigned executives, including working with executives to prioritize their time and attendance. Manages the operational cadence of assigned organization, to ensure that all pre-planning, meeting scheduling, and follow-up action items and communication cascades are completed for major business initiatives throughout the year. Attends meetings, takes notes on action items, and follows up with content and deliverables as needed. Tracks and helps drive completion of key deliverables and follow up on outstanding items. Organizes, executes, and assists with team activities (staff meeting agendas, on-sites/off-sites, team social events, etc.). May facilitate and lead org-wide employee meetings. Organizes, prioritizes and appropriately handles time-sensitive, confidential information and ensures action required is addressed in a timely manner. Completes travel arrangements and expense reimbursement reports for the executives you support. Partners with other Executive Business Partners to ensure cross-functional alignment on projects, company milestones, and internal events. Takes initiative on researching, implementing, and improving systems and processes. Owns small projects as they come up. Who You Are: Experience managing executive level calendars, coordinating complex travel arrangements, and handling budgets and expenses. Excellent verbal and written communication skills, ability to influence, and able to communicate with all levels of the organization. Ability to exercise complete discretion and handle highly confidential information with 100% integrity. Proven time management skills with the ability to prioritize and handle multiple tasks and work in a fast-paced environment. Exceptional organizational skills and attention to detail. Highly proactive in anticipating the needs of the people they support and in obtaining the information needed to successfully execute projects. Highly collaborative with a team-first mentality; experience partnering with key stakeholders on multiple projects. Strong relationship management skills, the ability to build a personal network throughout the company, and the ability to work with a variety of personalities. Self-starter who can operate independently and move quickly from one task to another; creative problem solver, seeks "win-win" solutions. Experience with event logistics, especially in a project manager capacity. Highly adept in Google Suite, Slack, Zoom, and other communication technologies. Proactively seek and implement constructive feedback to level up skills and knowledge. Education and Experience: 5+ years in an administrative support role of a VP level or higher. Experience working in fast-paced, hyper-growth, scaling high-tech companies. High school diploma or equivalent. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here

Posted 1 week ago

Rewards Network logo
Rewards NetworkChicago, IL
About Rewards Network For 40 years, Rewards Network has been helping restaurants grow revenue, increase traffic, and boost customer engagement through innovative financial, marketing services, and premier dining rewards programs. By offering unique card-linked offers, we introduce diners to fantastic restaurant experiences, leveraging advanced technology and data analytics to deliver value to restaurants, diners, and our strategic partners' loyalty programs. Our Culture At Rewards Network, you'll be part of a driven and diverse team that excels in collaboration, issue resolution, and taking ownership of both personal growth and the company's success. We take pride in partnering with the world's most powerful loyalty programs to drive full-price paying customers to local restaurants through marketing services and flexible funding options. Our engaging and rewarding environment is designed to help you gain your full potential. Job Overview As a Director of Business Development - Restaurants your role is primarily responsible for establishing commercial relationships with large enterprise customers. As a business development role, this position will also be involved in developing the offering itself, establishing a thorough understanding of the market and potential customers to inform that offering, and working collaboratively across functions to refine pricing, product, and marketing strategies to effectively pursue it. This is a hybrid position that requires in office presence two days a week in Chicago Responsibilities Establish a presence in the enterprise space by establishing commercial relationships with large, national or super regional restaurant groups and/or chains to expand the reach of RN's restaurant dining programs in accordance with corporate sales projections. Develop an understanding of the market opportunity, size, and associated customer needs. Collaborate with product and marketing teams to influence the value proposition and go-to-market strategy for an enterprise version of RN's product. Cultivate and maintain effective business relationships with executive decision makers in large/national accounts. Pursue identified business prospects, participating actively in the planning and sales process for new business opportunities. Implement the company's sales process to establish a culture of consultative selling to decision- makers at all levels. Collaborate with marketing resources and the sales leadership team to define overall sales strategy, and to develop solutions responsive to the merchant's business. Work with corporate partners (marketing, product, data teams) to help build new go to market National Accounts products. Complete strategic client account plans that meet company standards Apply restaurant research insights and trends to provide compelling solutions based on the company's business strengths. Maintain high client satisfaction/retention ratings that meet company goals Negotiate contracts and pricing in accordance with the overall multi-unit sales strategy · Understand restaurant insights and trends and what the implications are to the multi-unit restaurants · Conduct monthly & quarterly business reviews with clients and senior sales leadership Qualifications 5+ years of Enterprise Sales Experience in Marketing Services or SaaS Experience creating revenue in a goal-based role, either sales or business development, with closing experience Enterprise deal negotiation skills Comfortable selling to senior stakeholders (CMO, CFO, CEO, Marketing VPs) Experienced managing long sales cycles Skilled in negotiation and contract management Proficient a multi-threading across franchise and corporate teams in the restaurant space Strong verbal and written communication and presentation skills, including in-person and virtual meetings Clear, persuasive communicator Excellent at building and delivering pitch decks and QBRs Strong proposal writing and solution scoping skills Understanding of the restaurant technology ecosystem, including POS integrations such as Toast. Proven success in building strong internal relationships and leading cross-functional projects or initiatives Detail-oriented and known for consistently delivering quality work product Strong active listening skills and an ability to distill information into a concise and actionable summary Proficient in Microsoft Office, including Excel and PowerPoint Able to do analysis and sense check that reports tie and are sensible Experience with a Salesforce or other CRM Experience as a user of data analytics software, such as Domo, is a plus What you'll love about us This is a full time, exempt position, and the base compensation for this opening in Chicago is expected to be $130,000-$150,000 annualized, depending on level, candidate experience, skills and and other factors; this position is eligible for a quarterly bonus for total target comp of $205,000-$225,000 Generous dining reimbursement when you dine with our restaurant customers. Sales Academy: In- depth training Competitive Time Off Benefits: including flexible PTO, 11 company holidays, and parental leave. 401(k) plan with a company match Two medical plan options- Standard PPO or High Deductible Health Plan (HSA with company match for HDHP participants) Partnership with Rx n Go, offering certain prescriptions for free. Two dental plan options and a vision plan Flexible Spending Accounts and a pre-tax commuter benefit program Accident, Critical Illness, and Hospital Indemnity Insurance Plans Short Term and Long-Term disability Company-paid life insurance and AD&D insurance, supplemental employee, spouse, and child life insurance Employee Life Assistance Program Rewards Network is an Equal Opportunity Employer (EOE). We encourage and strongly support workplace diversity. #LI-NK1 Expected Pay Range $130,000-$150,000 USD

Posted 30+ days ago

First Financial Bank logo
First Financial BankGrand Rapids, MI
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to apply. Job Profile Summary The Business Development Leader will work with existing FFB clients and prospect new FFB clients to deepen client relationships by both booking business directly within the Retail Line of Business and by referring, as appropriately, to internal business partners such as Mortgage, Wealth, Commercial, and Treasury Management. Essential Functions/Responsibilities Create organic growth through prospecting within designated geography and across existing clients Consistent joint calling efforts with other lines of business partners. Work with appropriate internal constituencies to bring appropriate level of expertise to the client/prospect Partner with Marketing to develop region-specific calling efforts Schedules and executes sales calls and appropriate follow-up meetings and activities Develops professional business appropriate relationships in the community which provide a positive impact on the business results of the region. Actively participate in the civic activities in the region. Achieves sales goals and manages pipeline activities Tracks, reports and communicates business results and activities to internal FFB management Develops and sustains "Clients for Life" Responsible for handling all transactions within the Retail environment: running a teller drawer, opening checking accounts and inputting both consumer and small business loan applications. Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job 5 years demonstrated experience in exceeding sales goals. Demonstrated success with consultative, needs-based selling Strong product knowledge related to consumer and commercial deposits, investments, consumer loans, business loans and treasury management. Demonstrated ability to work both independently and collaboratively across other lines of business Bachelor's Degree or equivalent experience Strong outside business calling skills Strong oral and written communication skills with the ability to speak in front of larger audiences Familiarity with consumer and small business credit Preferred Knowledge and Skills Level of Complexity and Scope Operates in a newly acquired territory with limited brand awareness. Collaborates cross-functionally with marketing , operations, compliance, and branch leadership. Solves moderately complex issues and raises to engages higher levels for guidance and partnership when needed. Degree of Independence and Decision-Making May assist in hiring decisions for local staff as needed. Acts independently to resolve customer and operational issues within the delegated authority . Required Supervisory Responsibilities May be asked to supervise local staff in the future. Mentorship as needed. Physical Requirements Ability to work on-site at branches and in the field as needed. Travel as needed in local market. Limited travel to corporate headquarters or other bank locations. Must be able to sit or stand for extended amounts of time, operate standard office equipment. Lift up to 25 lbs. occasionally. Compliance Statement The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements. Development and Training Benefits We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our Benefits Guide. Incentive Eligibility All roles are incentive eligible with the exception of Co-Op, Intern, or Student positions. It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law. We are an E-Verify Employer.

Posted 30+ days ago

Snapchat logo
SnapchatNew York, NY
Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company's three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles. Snap Inc. is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company's three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles. The Creative & Marketing team at Snap articulates and brings to life who we are as a brand, why we exist, who we serve, and what value we have to offer. They are on a mission to build a best-in-class international marketing organization. With functions spanning global business and consumer marketing, consumer insights, creative, brand marketing, and marketing operations, the team enables and activates marketing initiatives across the entire Snap Inc. ecosystem. We're looking for a Manager, Global Creator & Consumer Marketing to lead our global strategy and marketing plans for engaging and growing Snap's vibrant consumer and creator community. You'll lead global consumer & creator marketing across a large group of cross-functional teams, connecting and galvanizing Product Marketing, Comms, Events, Sales and Partnership Organizations around unified goals and impactful programs. You'll shape our consumer and creator narratives, scale innovative programs, lead global campaigns that inspire and activate consumers & creators on Snap. This role reports to the Senior Manager of Global Brand Marketing and plays a key part in shaping Global Consumer Marketing Strategy. What You'll Do: Lead Creator & Consumer Marketing Strategy: Set the global vision, roadmap, and priorities for Creator & Consumer marketing-scaling programs that increase understanding, usage, engagement, and retention of these audiences. Leadership: Oversee a high-performing cross-functional team. Drive clarity, and build an inclusive and inspiring culture or partnership, galvanizing cross-functional teams against a unified vision and goals. Own Creator & Consumer Campaigns End-to-End: Lead the strategy and execution of integrated, global campaigns-from concept to launch-across products & evergreen programs regionally and globally. Champion the Consumer & Creator Voice: Embed authentic consumer and creator insights into marketing strategies, content, and experiences. Operate as a key advocate across Snap. Partner Across Snap: Collaborate deeply with Product Marketing, Sales, Comms, Insights, Partnerships and Regional teams to ensure messaging, storytelling, and product positioning resonate with our audience. Drive Global Consistency: Develop playbooks, toolkits, and frameworks to standardize how we market to Creators & Consumers and with Creators worldwide-across channels, surfaces, and partners. Measure, Optimize, Scale: Define success metrics, measure campaign performance, and continuously iterate based on insights. Bring a test-and-learn mindset to everything we do. Lead with Innovation: Stay ahead of Creator & Consumer trends, platforms, and community behaviors. Identify new opportunities to drive cultural relevance and differentiate Snap. Knowledge, Skills & Abilities: A deep proficiency for storytelling with experience translating insights, product information and data into client-facing marketing presentations. Ability to initiate and drive projects to completion with minimal guidance, and to work independently as well as collaboratively in a team environment. Ability and experience thinking creatively, communicating and presenting to large groups, and a deep proficiency in brand building. Exceptional analytical and problem-solving skills. Ability to engage all levels of the organization, with excellent relationship management abilities/strong interpersonal communication skills. Ability to handle conflict appropriately, know when to delegate issues cross-functionally, and when to apply common sense. Excellent organization skills, acute attention to detail, ability to handle multiple tasks in a fast-paced and time sensitive environment. Excellent written and verbal skills, and a strong sense of professionalism. Ability to effectively plan and manage projects for on-time delivery. Demonstrated ability to use data to inform decision making and improve results. Experience guiding creative production of campaigns, printed collateral, presentations, websites, videos, and other marketing materials. Minimum Qualifications: 10 years of experience in marketing, including 1 year of management experience and 5+ years of consumer marketing. Experience building programs that resonate with Creator & Consumer audiences-especially within tech and marketing. Proven strategic leader with the ability to anticipate challenges, synthesize complex inputs, and drive clear, high-impact decisions across functions and geographies. Deep passion for the creator ecosystem and a forward-looking perspective on marketing with and to this audience. Preferred Qualifications: Strong cross-functional leadership and stakeholder management skills. Data-driven decision maker with strong analytical and strategic thinking. Excellent communication and storytelling skills-comfortable as an internal and external spokesperson. Experience with digital media, using advertising data to craft media strategy. Passion for technology, innovation, and empowering creative communities. Track record of success in domestic and global marketing or advertising roles, building Creator & Consumer facing programs. Experience guiding creative production of campaigns, marketing materials and sales enablement. At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. If you have a disability or special need that requires accommodation, please don't be shy and contact us at accommodations-ext@snap.com. If you have a disability or special need that requires accommodation, please don't be shy and provide us some information. "Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a "default together" approach and expect our team members to work in an office 4+ days per week. At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, where applicable). Our Benefits: Snap Inc. is its own community, so we've got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap's long-term success! Compensation In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The starting pay may be negotiable within the salary range for the position. These pay zones may be modified in the future. Zone A (CA, WA, NYC): The base salary range for this position is $173,000-$259,000 annually. Zone B: The base salary range for this position is $164,000-$246,000 annually. Zone C: The base salary range for this position is $147,000-$220,000 annually. This position is eligible for equity in the form of RSUs.

Posted 30+ days ago

C logo
Cambia HealthBend, OR
Manager Clinical Business Enablement Hybrid within Oregon, Washington, Idaho or Utah Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system. Who We Are Looking For: Every day, Cambia's dedicated team of leaders are living our mission to make health care easier and lives better. As a member of the Transformation, Quality, and Learning team, our Manager Clinical Business Enablement leads Cambia's Clinical Business Enablement program to drive measurable improvements in member health outcomes, operational efficiency, and healthcare affordability through strategic consultation on clinical transformation initiatives, team leadership, and clinical manager mentoring in systems-thinking methodologies. Advances clinical operational excellence by leveraging advanced analytics, automation, and evidence-based process improvement to identify strategic opportunities, enable data-driven prioritization, and design innovative solutions that transform health services delivery - all in service of creating a person-focused health care experience. As a people leader, you are willing to learn and grow, understanding that leadership is a craft that is continuously honed as you support your team and the lives that depend upon us. Are you energized by transforming complex healthcare challenges into measurable member outcomes? Do you see data and analytics as powerful tools to revolutionize how healthcare is delivered? Can you envision yourself mentoring teams while driving strategic clinical innovations? Then this role may be the perfect fit. What You Bring to Cambia: Qualifications: Bachelor's degree in Business, Engineering, Healthcare Administration, Finance, or related field. Ten years of experience in healthcare process improvement, performance improvement business consulting, or general management with experience leading, developing and managing process improvement initiatives or a similar position or equivalent combination of education and experience. MBA is preferable but not required. Lean/Six Sigma Black Belt, Business Process Management (BPM/CBPP), or equivalent is required. Certifications in one or more of the following preferred: Change Management or Project/Program Management (PMP/PGMP) Skills and Attributes: Process Excellence Leadership: You'll leverage your proven expertise in identifying process opportunities, analyzing current workflows, and designing innovative solutions that deliver sustainable, measurable improvements. Your strategic approach to process redesign and optimization will drive meaningful organizational impact. Team Development & Results: Lead and inspire a dynamic team of clinical business analysts and process improvement specialists, fostering their growth through mentoring and training while achieving tangible improvements in key organizational processes. Strategic Project Leadership: Take ownership of multiple complex clinical transformation initiatives, guiding cross-functional teams to deliver proven ROI and maintain strong stakeholder engagement throughout the project lifecycle. Change Leadership Excellence: Navigate ambiguity with confidence while leading teams through organizational change, successfully delivering strategic clinical business initiatives and technology implementations in evolving environments. People Leadership & Development: Build and nurture high-performing teams through thoughtful hiring, clear goal setting, and personalized coaching and development-whether team members are co-located or distributed across multiple locations. Advanced Analytics & Problem-Solving: Apply your sophisticated analytical skills and proficiency with data analytics tools to interpret complex clinical and operational data, rapidly synthesize insights, and develop compelling business cases and strategic action plans. Healthcare Industry Expertise: Bring your comprehensive understanding of health insurance industry trends, clinical operations, value-based care models, and healthcare technology systems, including interoperability standards and regulatory compliance requirements. Communication & Collaboration Excellence: Facilitate meaningful dialogue across all organizational levels, skillfully resolving complex clinical business challenges, translating technical concepts into actionable insights, and building consensus among diverse clinical, operational, and technical stakeholders. What You Will Do at Cambia: Strategic Leadership & Planning: Collaborates with division leadership to establish strategic vision and long-term departmental goals while maintaining operational agility. Provides senior leader advisory services on improvement initiative portfolio performance, resource optimization, and strategic planning for clinical business initiatives, including comprehensive risk assessment and mitigation strategies. Process Innovation & Value Stream Optimization: Champions development and implementation of innovative processes that enhance clinical operations, member experience, provider satisfaction, and care delivery effectiveness. Facilitates deep understanding of end-to-end Health Services value streams to identify optimization opportunities that reduce costs and improve quality outcomes. Business Intelligence & Performance Management: Proactively gathers insights from operational systems, members, providers, and stakeholders to establish data-driven, prioritized operational solutions. Develops strategic dashboards to track initiative progress against annual goals, operational KPIs, and industry benchmarks, providing real-time visibility into program performance and competitive advantage. Business Case Development & Requirements Management: Facilitates comprehensive business case development for strategic projects, including solution analysis, vendor engagement, financial analysis, and detailed business requirements. Partners with operational leaders, finance, sourcing, vendor management, legal teams, and technical resources to ensure accurate translation to technical specifications and stakeholder alignment. Strategic Communication & Analytics: Develops compelling, data-driven narratives through advanced analytics, business case scenarios, and executive presentations that influence strategic decision-making across complex, highly interfaced, and rapidly evolving technical environments. Team Leadership & Development: Provides comprehensive people leadership including performance management, talent development, recruitment, coaching, and retention strategies for a distributed team of clinical business analysts and process improvement specialists. As a member of our strong leadership community, you will provide direction to your team, engage them towards common goals and create a positive experience that helps people flourish. FTEs Supervised 5-7 #LI-Hybrid The expected hiring range for a Manager Clinical Business Enablement is $134,300 - $181,700 depending on skills, experience, education, and training; relevant licensure / certifications; and performance history. The bonus target for this position is 15%. The current full salary range for this role is $126,000 - $206,000. About Cambia Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through. Why Join the Cambia Team? At Cambia, you can: Work alongside diverse teams building cutting-edge solutions to transform health care. Earn a competitive salary and enjoy generous benefits while doing work that changes lives. Grow your career with a company committed to helping you succeed. Give back to your community by participating in Cambia-supported outreach programs. Connect with colleagues who share similar interests and backgrounds through our employee resource groups. We believe a career at Cambia is more than just a paycheck - and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more. In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include: Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits. Annual employer contribution to a health savings account. Generous paid time off varying by role and tenure in addition to 10 company-paid holidays. Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period). Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave). Award-winning wellness programs that reward you for participation. Employee Assistance Fund for those in need. Commute and parking benefits. Learn more about our benefits. We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb. We are an Equal Opportunity employer dedicated to a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required. If you need accommodation for any part of the application process because of a medical condition or disability, please email CambiaCareers@cambiahealth.com. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy.

Posted 30+ days ago

RS Group logo
RS GroupFort Worth, TX
We are RS Group Across the industrial design, manufacturing and maintenance worlds, we're the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses. We provide global access to an unrivalled range of over 750,000 stocked industrial products. Each day our team of experts deliver solutions to resolve our customer's challenges across design, procurement, inventory and maintenance. We consistently strive to deliver the best possible service to all of our customers and challenge ourselves to provide a seamless procurement experience. We are one team. We deliver brilliantly. We do the right thing. We make every day better. These are our values. They unite our c.9,000 global colleagues and differentiate us from our competition. They are a mix of how we work today and how we must step up for the future. Most importantly, it is one set of values shaped by our people, for our people. Information Services & Technology is a critical commercial enabler for the RS Group, across customers, suppliers, commercial and supply chain / distribution our technology services and data are an essential platform for our £3Bn business. Our mission is to scale globally at pace to support double revenues modernizing and consolidating our platforms, releasing our data and empowering our teams. The Information Services and Technology function is Global with functionally aligned teams represented in all 3 trading regions EMEA, US&C and APAC. The successful delivery of the IS&T strategy and the continued focus on process automation and operational excellence along with the data agenda will propel RSGroup supporting our ambitious agenda and are key to long term market differentiation and customer retention. Together, we can make great things happen. Aim for amazing and beyond. About the role Role Purpose An IT Business Relationship Director (BRD) is a senior executive who reports to Information Services and Technology with a strong dotted line to the business unit or business function they support, Some BRDs may support one or more cross-enterprise business areas. BRDs understand both business and IT so that they can drive innovation and shape demand for technology that increases business value. They will also coordinate IT resources and work with cross-functional teams to ensure those opportunities deliver the business value that was expected from them, acting as a point of escalation when needed. BRDs represent IT and work closely with specific business unit in RS Group Regions, Accelerators or Enabler functions (Finance, HR). Their objective is to converge business and IT as true strategic partners and ensure business value results. The BRD role will work closely with architects, change teams, program and project managers, business analysts, infrastructure teams and others to communicate project requirements and objectives. Their ultimate goal is to evolve culture, build strategic partnerships and drive business value through the use of information and technology. Our business leaders must view IS&T as a strategic differentiator. To be elevated to the role of strategic business leader, IT must move beyond solely providing services and become a truly converged strategic partner that shares ownership of both business strategy and business results. The Business Relationship Director capability is a key driver in allowing IT to move into this strategic role, to stimulate, surface, and shape business demand and ensure that companies recognize, capture, and optimize the potential business value from that demand. A strong BRD capability converges cross-functional teams and eliminates value-depleting organizational silos. It drives a culture of creativity, innovation, collaboration and shared ownership across the enterprise, and produces strategies that deliver their intended business value results. BRDs are "blended executives" who possess a diverse set of skills and experiences. Responsibilities Reporting to the Senior Vice President Global Portfolio Delivery and Operations, this role will have IT strategy and delivery responsibility for A Region, An Accelerator or Enabler function. The Business Relationship Director will partner with Business leaders to stimulate, surface, and shape demand for IT solutions and assets. The BRD will also ensure delivery of information technology solutions that generate business value and confirm that the results are measured and communicated. Work with senior leaders to evolve culture and organizational behavior, elevating IT into a strategic partner. Develop deep knowledge of [Region, Accelerator, Enabler] and build both horizontal and vertical relationships with business and IT leaders that deliver business impact. Coach business partners and enable them to articulate the technology needs and requirements in their function that will advance business performance. Act as the principal technology advisor to [Region, Accelerator, Enabler] and a champion for identifying, leading and driving information technology transformation. Ensure that [Region, Accelerator, Enabler] strategy and key performance indicators are identified and leveraged for effective IT demand shaping. Partner with business unit or function leaders on pre-project ideation. Partner with enterprise architects to develop technology enablement business capability roadmaps. Partner with business and IT leaders to evaluate proposals, build business cases, and plan new joint initiatives, and determine how they fit into business capability roadmaps and priorities. Partner with business analysts to ensure that essential business requirements are understood, captured, and reflected in solution documentation. Partner with business transformation or change management teams to ensure that the business unit or function has the capacity and capabilities to implement changes required by new technology solutions. Ensure that project/program managers and IT staff assigned to projects are knowledgeable about the business unit or function, business partner(s), and their objectives. Ensure delivery of new technology solutions and capabilities in accordance with the roadmap and ensure that they meet established objectives and expectations of business partners. Share ownership of the business value results of technology related projects; measure and communicate business value results on a regular basis. Bring outside-in or fresh perspectives into the organization by routinely meeting with end customers/consumers, industry peers, and other external sources. Ensure continuous improvement in value optimization, IT performance, and business processes where applicable. Proactively identify business capability and IT service gaps and contribute to improvement efforts and advocate for and advance business partners' knowledge of IT processes, frameworks, roles, and capabilities. Develop value-adding BRM professional maturity, individually and for the entire function Org Structure Reports into Office of Chief Information Officer with a dotted line to Regional President Essential Skills & Experience A minimum of 10 years' experience in information technology. A minimum of 5 years' experience facilitating the development and implementation of business initiatives and projects based on organizational objectives. Demonstrated track record of creating technology solutions to solve business problems (globally, or across multiple divisions or regions within a single company). Strong collaboration, teamwork and relationship building skills across multiple levels and functions in the organization. Ability to listen, build rapport, and credibility as a strategic partner vertically within the business unit or function, as well as with leadership and functional teams. A strategic thinker focused on business value results that utilize technical solutions. Ability to set expectations with business partners and effectively leverage governance for a positive business partner experience. Demonstrated ability to interact with and influence C-level executives to drive business value. Exceptional ability to lead change using positive and collaborative methods. Skilled at conflict resolution and problem-solving to achieve win-win outcomes. Diplomacy: able to influence and motivate others using personal rather than positional power. Strong communication skills in writing, speaking, and presenting. An exceptional listener, able to comprehend what is said and probe for important details. Able to communicate technical or complex subject matter in business terms. An outside-in focus: outstanding end-customer relationship skills. Highly skilled at creating business requirements documents, use cases, user acceptance test plans, process flow and data flow diagrams. Demonstrated acumen and passion for business and technology. Understands the IT industry, e.g. emerging technologies and trends, industry standards, solution architecture, and the vendor landscape. o Highly self-motivated. Accepts ownership and welcomes responsibility. Ability to attract, develop and retain talent, and build strong teams Leadership Framework The selected criteria are the elements of the leadership framework that are most critical for this role. Leadership Framework Accelerates change- Pace of change and time to market is a differentiator Builds trust Collaborates across borders- Highly collaborative role, influencing is essential skill Communicates to engage- Must be to communicate and evangelize technology to business stakeholders and business drivers and needs to technology teams. Connects with the context- Must connect with the driving factors for Business unit they engage with. Creates purpose- Develops high performing teams Drives business growth- Looking for growth opportunities restlessly. Equal Employment Opportunity RS Americas is an equal opportunity employer and maintains policies and practices that are designed to prevent and prohibit unlawful discrimination against any qualified employee or applicant on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, military/veteran status, disability, genetic information, citizenship status, or any other unlawful classification to the extent protected by law. This policy of non-discrimination applies to all employment practices, including hiring, compensation, benefits, promotion, training and termination. Employees who engage in unlawful discrimination will be subject to disciplinary action, up to and including termination.

Posted 30+ days ago

Marsh & McLennan Companies, Inc. logo

Business Process Specialist, Private Client Services

Marsh & McLennan Companies, Inc.Richmond, VA

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Job Description

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Business Process Specialist, Private Client Services at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As our Business Process Specialist, PCS on the National AMS team, you'll be a strong process design focused professional who knows how to balance efficiency, quality and consistency in systems. Working in conjunction with the Business Process Leader, you will focus on the activities within your line of business, participating in working groups, in collaboration with national and regional representatives, to create standardized workflows across MMA National that take full advantage of our technology toolkit. In tandem with workflow design, the National Business Process Specialist will support efforts to configure our AMS, document all processes and procedures, design reporting outputs, create client deliverables and lead training efforts.

The National AMS Business Process Specialist, PCS will work to define requirements, redesign, and implement best-in class business processes, workflows and data standards. This position will consider agency management system, reporting tools, and other available technology and software when creating new processes. You will document and maintain procedures, and other business process artifacts, to be used both in training and as an ongoing reference. The AMS Business Process Specialist, PCS will report to the Business Process Leader. You will consistently demonstrate National MMA core values of integrity, collaboration, passion, innovation, and accountability.

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

  • Understanding of the insurance brokerage business with 3+ years of experience in personal lines high net worth insurance

  • Proven critical thinking, analytical, and problem-solving skills

  • A knack for process improvement, specifically refining the efficiency, quality, and effectiveness of various workflows and procedures by deploying best practices

  • Strong organizational skills, with an ability to prioritize workload and balance multiple projects simultaneously, and demonstrated successful follow through on deliverables

  • Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future

  • 3+ years of experience in a client facing servicing and/or business process role

  • Experience working with agency management systems such as Applied Epic

These additional qualifications are a plus, but not required to apply:

  • Experience working with client relationship (CRM) system such as Salesforce

  • Experience creating and maintaining procedure documentation

We know there are excellent candidates who might not check all these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

  • Generous time off, including personal and volunteering

  • Tuition reimbursement and professional development opportunities

  • Remote Work, but some travel will be required

  • Charitable contribution match programs

  • Stock purchase opportunities

To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw

Follow us on social media to meet our colleagues and see what makes us tick:

  • https://www.instagram.com/lifeatmma/

  • https://www.facebook.com/LifeatMMA

  • https://twitter.com/marsh_mma

  • https://www.linkedin.com/company/marsh-mclennan-agency/

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

#LI-REMOTE

The applicable base salary range for this role is $58,200 to $108,500.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Applications will be accepted until: October 13, 2025

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