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Serves as a key liaison between HR and IT, translating business needs into scalable, secure system solutions. Leads the design, documentation, and implementation of HR technologies, collaborating with stakeholders to improve processes and ensure alignment with enterprise architecture. Brings strong analytical, communication, and problem-solving skills, with experience in HR systems, cloud platforms, and both Agile and Waterfall methodologies. Retail and change management experience are preferred.

Job Description:

Education:

• Bachelor's degree in computer science, Information Systems, Business Management, or a relevant field required

Work Experiences:

• 5+ years of experience related to the Business Analyst role
• In-depth knowledge of Human Resource Management, Payroll, and related processes preferred.
• Experience translating business requirements into technical solutions and managing end-to-end implementation.
• Experience in designing and integrating solutions in cloud, hybrid, and on-premises environments
• Understanding of networks and security as it relates to integration and data flow between systems
• At least two implementations of enterprise-class HR Systems are preferred.
• Retail Experience preferred
• Project Management experience is a plus

Skills:

• Ability to bridge the gap between waterfall and agile methodologies
• Strong interpersonal, written, and verbal communication skills, and can interface effectively with individuals at various levels
• Ability to build consensus around proposed solutions
• Ability to work well independently, as well as effectively contribute to a team environment
• Analytical, with strong problem-solving abilities and creative resolution skills
• Self-motivated, with the ability to work on multiple projects in a fast-paced environment
• Strong Microsoft Office program experience, including Excel, Word, and PowerPoint, Visio, and SharePoint
• Experience with cloud platforms like Google Cloud Platform (GCP) and Microsoft Azure is a plus.
• Strong optimization skills - optimization algorithms, holistic planning preferred
• Ability to understand and derive lower-level roadmaps with business leadership to help set the requirements' context
• In-depth knowledge of retail human resources processes and relevant systems, potentially including specific software like Workday, Kronos, Intranet, and related systems
• Change Management skills preferred

Responsibilities:

• Directs the identification and recommendation of appropriate solutions, upgrades, replacements, or decommissioning options, incorporating business and technology productivity, usability, and total cost of ownership.
• Translate business requirements for HR systems into detailed, scalable, and secure functional designs while consulting on technical design. This includes creating design documents, diagrams, and specifications for new systems or upgrades.
• Collaborate with business stakeholders within Human Resources to understand their needs. Analyze existing processes to identify opportunities for improvement through technology.
• Develops and executes solutions that further reduce the percentage of time spent on reactive work.
• Works with business and technology subject matter experts to derive end-to-end solutions that provide value to the enterprise, and these solutions comply with standards and guidelines set forth by Enterprise Architecture
• Interact with business leadership to establish a solid working relationship between IT and operations
• Facilitates the requirements refinement process, with special focus on service-level requirements
• Collaborates with other parts of IT to ensure a thorough understanding of the proposed architecture; must be willing to accept and factor in feedback
• Participates in design reviews to ensure traceability of the design to the proposed solution architecture
• Contributes to enterprise guidelines, standards, and principles as precedents are discovered and adopted
• Articulates design decisions behind the solution design
• Takes initiative in working with business stakeholders to ensure their requirements (immediate and future) will be addressed by IT
• Develops a thorough understanding of Academy's policies, procedures, and safety rules
• Participate and contribute to Solution Review Board sessions or other approval processes as required by Academy project governance
• Provide effective communication to the cross-functional teams and project leadership promptly
• Lead discussions with project and business teams to understand and document business requirements, making recommendations in their domain/application-related area(s)
• Coordinates business users through all phases of an implementation, including change management, user acceptance testing, deployment, and hypercare
• Identify opportunities for process improvements within assigned projects/portfolio and propose potential solutions.
• Participate in sprint/project planning and backlog refinement, ensuring business requirements are appropriately addressed and documented.
• Take initiative in working with business stakeholders to ensure their requirements (immediate and future) will be addressed by IT.
• Interact with business leadership to establish a solid working relationship between IT and operations.
• Interact with Support teams to establish a solid working relationship between IT Development and Support teams
• Facilitate the requirements refinement process, with special focus on service-level requirements.
• Provide effective communication to cross-functional teams and project leadership promptly.
• Lead discussions with project and business teams to understand and document business requirements, making recommendations in their domain/application-related areas.
• Duties may change; the Team Member may be required to perform other duties as assigned
• Mentor less senior Business Analysts and collaborate with all BAs across teams to develop and refine standard processes

Physical Requirements & Attendance

• Acceptable level of hearing and vision to perform job duties
• Adhere to company work hours, policies, procedures, and rules governing professional staff behavior
• Regular office attendance is required.

Full time

Equal Employment Opportunity

Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.