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SoFi logo
SoFiCottonwood Heights, UT
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role: SoFi is seeking a System Administration Analyst in our Workforce Management group who is passionate about customer experience and has the skills and experience to deliver outstanding results. The Workforce Systems Administrator is responsible for the configuration, maintenance (access and licenses) and optimization of the workforce management tools and systems that support WFM and Operations. This role ensures system reliability, accuracy and alignment with operational needs while also serving as the primary liaison between business stakeholders, Unified Comms/IT and vendors. What You'll Do: Administer, configure and maintain systems (Genesys, Intradiem, Verint, DPA, Jira, Confluence) Manage system access, security roles, access and permissions in compliance with organizational policies Troubleshoot technical and functional issues and partner with vendors for resolution and escalating concerns Data integrity through audits, monitoring and reconciliation Responsible for Jira Ticket processing and SLA response times (request/modify/delete access, team changes/manager assignments) Develop and maintain system documentation/SOP, user guides and training material Maintenance and creation of dashboards for monitoring Support testing, upgrades and deployment of use cases and enhancements Partner closely with Project Management and serve as a POC in relation to WFM projects and integrations Provide extensive support, direction, and education for WFM analysts and operations Ability to work independently and make sounds decisions with minimal to no guidance from manager What You Need: Systems and WFM experience required Experience with Intradiem, Genesys, Verint, DPA Skilled in Confluence, Jira, and Compass Knowledge of telephony, IVR, and ACD routing Extensive knowledge of Microsoft Excel for Data mining and reporting Attention to detail with ability to recognize and solve problems and support initiatives Excellent customer service skills: decision making, communication (verbal and written), ability to lead and direct meetings Ability to work independently as well as be a team player Equivalent work experience in a similar position may be substituted for educational requirements Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Posted 2 weeks ago

MedImpact logo
MedImpactSan Diego, California

$108,515 - $152,464 / year

Exemption Status: United States of America (Exempt)$108,515 - $152,464 - $196,412 “Pay scale information is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any selected candidate or employee, which is always dependent on actual experience, education, qualifications, and other factors. A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate.” This position is not eligible for Sponsorship. MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team! Why join MedImpact? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare. At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution! Job Description Summary The Formulary Administration Pharmacist manages operational aspects of business unit, department; acts as the subject matter expert (SME) to lead and support the execution of strategic initiatives, projects, and/or programs under guidance of Director and/or Manager, Formulary Administration & Strategy. This position focuses on the efforts of the MedImpact Formulary Administration & Strategy Team in quality control and analysis of MedImpact client formulary set-up, rule sets, coding, accuracy, functionality, EOB, documentation, and concordance with client specified and regulatory requirements utilizing distinct but inter-related management and cross- departmental functions. Essential Duties and Responsibilities include the following. Other duties may be assigned. Maintains, facilitates access to, and distributes clinical formulary information, formulary product descriptions, recommendations for rational drug formulary positioning, application, and revision, when necessary, of standard utilization management, and recommendations regarding client pharmacy benefit expenditures and utilization. Collaborates with Industry Relations for financial strategy, and Configuration Services for operational support. Is knowledgeable of regulatory constraints on the pharmacy benefit and ensures compliance with Federal and State regulations for all line(s) of business (e.g. Medicaid, Commercial, and Health Insurance Exchange). Supports Medicaid/Commercial/Health Insurance Exchange Formulary Administration as follows: Formulary creation and maintenance, utilization management creation and maintenance. Collaborates with GPS, Compliance and other departments to ensure generation of regulatory compliance, reporting, and submission files. Collaborates with Industry Relations to provide clinical oversight and ensure financial strategy is properly operationalized. Participates in meetings as necessary. Support client teams with custom client formulary strategy recommendations. Support of Formulary Decision Review meetings: attend meeting as clinical/operational support. Develops formulary strategy and recommendations such as drug and UM positioning (quantity limits, step edit and prior authorization guidelines) in response to newly approved therapeutic agents, patent expirations, FDA alerts and drug recalls or withdrawals. Researches and appropriately responds to formulary drug placement and UM rationale and coding questions. Manages formulary activities related to MedImpact Standard and Custom formularies. Manages formulary change process including appropriate formulary content, application of utilization management activities, printed formularies, Plan Finder formulary files and the functions as required. Ensures that the review, coding and quality control of formulary changes occur in an appropriate, accurate, and timely manner based on client-specific parameters. Manages formulary activities related to MedImpact Standard and Custom formularies. Manages formulary change process including appropriate formulary content, application of utilization management activities, printed formularies, Plan Finder formulary files and the functions as required. Ensures that the review, coding and quality control of formulary changes occur in an appropriate, accurate, and timely manner based on client-specific parameters. Ensures appropriate, accurate, and consistent client specific formulary claims adjudication, formulary flat file and Plan Finder file concordance. Provides direct client consultation on all Formulary Administration and Strategy operations, programs, and software. Responsible for accurate and timely task estimation and status reporting to Director/Manager, Formulary Administration & Strategy. Provides formulary-specific documentation of maintenance activities to clients and regulatory bodies as appropriate. Partners with other departments on a weekly, quarterly and ad hoc basis on the Formulary decision process. Contributes to internal and external client notifications of timely clinical issues through daily, monthly and quarterly established communications. Supervisory Responsibilities No supervisory responsibilities Client Responsibilities This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written). One must be able to; manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience PharmD and 3+ years’ experience or equivalent combination of education and experience, and 1 year of SME in respective areas Computer Skills To perform this job successfully, an individual should have knowledge of Microsoft Office, Outlook and a working knowledge of relational databases. Certificates, Licenses, Registrations Registered Pharmacist in the State of California or equivalent state. Other Skills and Abilities Ability to learn cross functional operations within the department to allow ability to support colleague managers in a range of accountabilities. Have the flexibility to work in a constantly changing business environment. Ability to work non-standard business hours in order to execute and deliver within the confines and timeframes provided by CMS. Reasoning Ability Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Mathematical Skills Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. . Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Composure Decision Quality Organizational Agility Problem Solving Customer Focus Drive for Results Peer Relations Time Management Dealing with Ambiguity Learning on the Fly Political Savvy Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position may regularly be exposed to or encounter moving mechanical parts, high, precarious places, fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, risk of electrical shock or vibration. The noise level in the work environment is usually moderate (examples: business office with computers and printers, light traffic). Work Location This position works on-site at the San Diego Headquarters or other company location (or from a remote location with management approval based on business requirements). Must provide adequate support to internal clients; be available for regular interactions and coordination of work with other employees, colleagues, clients, or vendors; as well as be available to facilitate effective decisions through collaboration with stakeholders. Working Hours This is an exempt level position requiring the incumbent to work the hours required to fully accomplish job responsibilities and reasonable meet deadlines for work deliverables. The individual must have the flexibility to work beyond traditional hours and be able to work nights, weekends or on holidays as required. Work hours may be changed from time to time to meet the needs of the business. Typical core business hours are Monday through Friday from 8:00am to 5:00pm. Travel This position requires no travel however attendance maybe required at various local conferences and meetings. The Perks: Medical / Dental / Vision / Wellness Programs Paid Time Off / Company Paid Holidays Incentive Compensation 401K with Company match Life and Disability Insurance Tuition Reimbursement Employee Referral Bonus To explore all that MedImpact has to offer, and the greatness you can bring to our teams, please submit your resume to www.medimpact.com/careers MedImpact, is a privately-held pharmacy benefit manager (PBM) headquartered in San Diego,California. Our solutions and services positively influence healthcare outcomes and expenditures, improving the position of our clients in the market. MedImpact offers high-value solutions to payers, providers and consumers of healthcare in the U.S. and foreign markets. Equal Opportunity Employer, Male/Female/Disabilities/Veterans OSHA/ADA: To perform this job successfully, the successful candidate must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Disclaimer: The abovestatements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Posted today

Rosecrance logo
RosecranceRockford, Illinois

$23+ / hour

Become a champion of hope. At Rosecrance , we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery. Position Purpose: The VA (Veteran's Administration) housing case manager works with clients in the VA GPD (grant per diem) housing program. The case manager is responsible for completing comprehensive assessments, developing an individual service plan, and monitoring progress. The case manager provides weekly case management in client homes and in the community to assist clients with housing stability and permanency, increasing their income and managing established income, and improving self-determination through illness management. The case manager coordinates care with the VA GPD Liaison and attends weekly client staffing, monthly meetings with the program managers, and monitors and reports on performance indicators and grant deliverables. The case manager also provides outreach in the community to assist Veterans with access to services. Case managers provide mental health rehabilitation services and supports to adults and families to decrease hospitalizations and crisis episodes and to increase community functioning in order for the client to achieve rehabilitative, resiliency and recovery goals. Case managers provide continuity of program services in an ethical, legal, and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards. Case managers participate as a team member in the delivery of mental health services to clients and their families and facilitate the issues of recovery into their daily living situations. The VA case manager provides but is not limited to case management services, crisis intervention, skills training, and documentation within the required time frame, medication monitoring, attends meetings, quality improvement, and other duties that are necessary in order to meet the needs of the seriously mentally ill. Qualifications/Basic Job Requirements : • Bachelor’s Degree with minimum two years’ experience in mental health. • Demonstrated education, training or experience in mental health services and/or co-occurring disorders • Adequate written and computer skills to accurately complete required documentation within the time frames prescribed • Excellent organizational and computer skills • Self-Starter with ability to work independently, with a team, and in the community • Skilled in conducting individual, family and group counseling, case management • Ability to provide education and support to clients, families, staff or community resources • Valid driver’s license and reliable transportation The current open schedule is: Monday - Friday 8:30am-5pm. A level of flexibility is required for this position and also an understanding that a set schedule is not always guaranteed. Their ideal team member would be able to: Work independently while having an open and effective line of communication with the team. Perform or learn to perform de-escalation techniques. Work effectively and professionally with community agencies and specifically with the Veteran's Administration. Be comfortable working independently in the community and within a client's home. Establish a healthy work-life balance. Forget any preconceived notions of what mental illness looks like. Job Type : Full-time Compensation & Rewards Base Pay: Starting at $22.50/hour ( pay is based on education, experience, and credentials ) Work Location: Rosecrance Ware Center – Rockford, IL Our Benefits Rosecrance values its employees and offers a comprehensive benefits package for you and your family: Medical, dental, and vision insurance (multiple plan options to meet your needs) 401(k) with employer match & discretionary contribution Group Life Insurance, LTD and AD&D Tuition assistance & licensure/certification reimbursement Paid Time Off, sick time, bereavement leave Referral program earning up to $1,000 per hire! Wellness program, including an on-site gym at select facilities Discounts at participating retailers Daily pay available through UKG Wallet for financial flexibility Who We Are Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives. We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope. Our Health and Safety Commitment We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace. Equal Employment Opportunity Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position. Our Partnerships AARP Employer Pledge Program MSEP (Military Spouse Employment Partnership). Ready to Make a Difference? Apply today and be part of something bigger! Your role at Rosecrance will help transform lives—starting with your own.

Posted 30+ days ago

M logo
Massachusetts School Building AuthorityBoston, Massachusetts

$78,425 - $86,267 / year

Job Title: * Project Manager 1 - Construction Administration Department: * Capital Planning Reports To: * Project Manager 3 – Construction Administration FLSA: * Exempt Grade: * 10 JOB SUMMARY This Project Manager 1 position is a member of the MSBA’s Construction Administration Team that manages MSBA-funded capital projects from design development through bidding, contract award, construction, commissioning, and project close-out. The Project Manager 1 works with a motivated team reporting to a Project Manager3 for major projects and repair projects. The Project Manager 1works with public school districts and consultants as part of a MSBA team to ensure conformance with MSBA’s policies, agreements, and practices for major projects and repair projects through design development, construction and final audit. The Project Manager 1 will also review district submittalsthat establishgrants for the repair program. Essential Functions and Responsibilities Monitor project schedules, budgets and scope for major construction and repair projects to ensure compliance with MSBA guidelines and funding agreements, and to track construction progress. Review monthly reimbursement requests for major construction and repair projects and recommend eligibility of project costs for reimbursement. Report on changes to the schematic design budget through the design development and bidding phases, process budget revisions, and review project cash flow for accuracy and variances. Review design development documents and prepare and issue review comments for major projects, identifying any variances to the agreed upon scope identified in the funding agreement. Review cost estimates, project scope and budget submittal to establish the grant for repair projects. Prepare and review change order documentation including recommendation of change order eligibility on major construction and repair projects. Review monthly project reports to understand submittal status, contract compliance, construction progress and identify variances. Utilize this information as well as lead site visits to inform MSBA reporting to the Board of Directors. Collaborate with the project team to review and make recommendations to improve MSBA processes and inform best practices for school construction. Lead in project meetings addressing project status, funding agreements, amendments and change orders. Collaborate with the project team to develop a schedule for the timely submittal of all final documents required for final audit of major construction and repair projects. Coordinate with the project team to resolve any outstanding items required and reconcile and approve the final payment. Participate in Capital Planning and Construction Administration subcommittees and. procurement committees, on an as needed basis. Participate in the preparation, coordination and presentation of materials required for MSBA subcommittee, roundtables and Board of Director Meetings. Required Education, Experience, and Skills Bachelor’s degree in one of the following: project management, construction, architecture, engineering, or a relatedfield. Two-to-five years of experience associated with construction, project management, building design or other applicable disciplines. Knowledge of construction project administration, contract compliance monitoring, change orders and construction methods. Proficiency in Microsoft Office software applications, including Excel, Word, PowerPoint and Outlook. Ability to effectively manage multiple tasks, involving complex and varying problems. Strong verbal and written communication skills. Demonstrated ability to gather, analyze, and present complex technical information in a clear, concise, and understandable manner. Ability to work both independently and as part of a team. Ability and willingness to travel occasionally to project sites. $78,425 - $86,267 a year This job description is intended to be general and will evolve over time. The description is subject to periodic updating. At management’s discretion, the employee may be assigned different or additional duties from time to time.

Posted 1 week ago

M logo
Massachusetts School Building AuthorityBoston, Massachusetts

$86,267 - $94,893 / year

Job Title: Project Manager 2 - Construction Administration (2 positions) Department: Capital Planning Reports To: Senior Project Manager/Project Manager 3 FLSA: Exempt Grade: 11 Position Summary The MSBA’s Construction Administration Team manages MSBAcapitalpipelineprojectsfrom design developmentthrough bidding,contractaward,construction, commissioning andprojectclose-out. The Project Manager 2 (PM2) works with a motivated team reporting to a Senior Project Manager to manage multiple core program projects independently with minimum supervision. The PM2 independently reviews design submittals and project funding amendments for conformance with MSBA scope and guidelines. The PM2 also reviews, verifies for accuracy and recommends for eligibility district submittals including reimbursement requests, change orders and budget revision requests. Essential Functions and Responsibilities Manage project schedules, budgets, cost estimates and scope to ensure compliance with MSBA guidelines and funding agreements while tracking project-specific events, costs and construction developments. Conduct site visits of MSBA projects during construction as an integral aspect of managing project schedules, budgets and scope. Review design development documents, budget and schedule for funded projects and issue design review comments. Review budget, budget revision requests and cash flow. Review change order documentation on assigned projects and as a peer reviewer and recommend eligibility. Ensure contract compliance during construction with MSBA procedures and policies, regulatory requirements and engineering standards. Based on the Owner’s Project Manager (“OPM”) reports, identify variances, deficiencies in contract execution and outcomes, and address with the OPM. Identify actions and resolve as needed in response to the OPM report. Lead project meetings in regard to project status, funding agreements, amendments, project deliverables and change orders. Review and approve reimbursement applications through final audit and prepare recommendations for approval of final grant payment. Review Commissioning Consultant reports to identify issues and prepare necessary status summaries. Lead on specific initiatives assigned by the Senior Project Manager that improve MSBA processes and implement best practices for school building, from the quality and cost-effectiveness of construction to long-term durability and sustainability. Maintain concentration in such areas as budget revision requests, closeout, review comments, cost data publication, monthly reports and commissioning. Participate in Capital Planning and Construction Administration subcommittees and procurement committees, from time to time, as may be needed. Participate in the preparation and coordination required for MSBA subcommittee and Board of Director Meetings. Develop and deliver MSBA training and public outreach presentations and/or publications. Supervisory Responsibilities Assist the Senior Project Manager in training Project Manager 1 and Assistant Project Manager personnel. Assist in the recruitment and hiring of personnel with guidance from Senior Project Manager. Required Education, Experience, and Skills Bachelor’s degree in a related field Four to seven years of design, construction or applicable experience. Experience with public construction preferred. Knowledge of construction project administration, contract compliance monitoring and claims processing and construction methods. Proficiency in Microsoft Office software applications, including Excel, Word, PowerPoint and Outlook. Ability to effectively manage multiple tasks, involving complex and varying problems. Strong verbal and written communication skills. Demonstrated ability to gather, analyze, and present complex technical information in a clear, concise, and understandable manner. Ability to work both independently and as part of a team. Ability and willingness to travel occasionally to project sites. Preferred Qualifications Knowledge of Massachusetts laws, including MGL Chapter 30, Chapter 149 and 149A, and Chapter 7 preferred. $86,267 - $94,893 a year This job description is intended to be general and will evolve over time. The description is subject to periodic updating. At management’s discretion, the employee may be assigned different or additional duties from time to time.

Posted 1 week ago

ZOLL Medical logo
ZOLL MedicalBoston, Massachusetts

$55,000 - $65,000 / year

CMS At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world: LifeVest , the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death. HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent. TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need.ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career. Job Summary Field based position responsible for increased levels of revenue attainment and resolution of cases involving continuing provision of ZOLL products/services with physicians, other healthcare professionals and support staff. Essential Functions Visit ZOLL customers and accounts in the field to ensure continuity of provision of ZOLL’s medical devices for clinically appropriate cases. Determine independently and work collaboratively with office staff/healthcare provider to bring patient’s case to the staff’s attention as appropriate, including following:Prioritize competing objectives (patient’s plan of care, any potential transition of care, reorder documentation and possible end of use) based on independent clinical acumen and knowledge of ZOLL’s medical devices to determine the best path forward for patient’s care and advise providers or their staff accordingly.Utilize individualized analysis and the Plan of Care, proactively, to make provider’s or their staff aware of patient’s next level of care and how ZOLL’s medical devices may play a role. Collaborate with ZOLL TM/RM to ensure that a patient within a geography is receiving the appropriate level of service with regard to ZOLL’s medical devices with minimal disruption.Manage the follow-up process by working with other departments, such as National Accounts, as they work closely with payers to drive efficiencies within the payer’s environment.Maintain working knowledge of potential clinical and other value propositions based on ZOLL products and services.Ensure timely processing of required documentation to prevent delays in the appropriate provision of services and products and reduce risk to recurring revenue streams. Develop and maintain full working knowledge of a significant volume of specific and highly varied payor requirements and ensure compliance with such requirements in order to increase realization of reimbursement payments to the company. Provide ongoing education and training to hospital and office staff on medical device order requirements and workflows to achieve operational efficiencies. Responsible for improved claims billing yield within a defined geography consisting of assigned accounts, including eligibility for potential bonus incentive opportunities based on same. Assist with departmental projects and special tasks when assigned (e.g., Pilot Teams). Achieve and maintains acceptable performance metrics. Comply with Standard Operating Procedures, and maintain working knowledge of applicable healthcare related regulations, particularly HIPAA. Participate in any and all reasonable work activities as assigned and deemed appropriate by management. Additional duties as assigned by management. Required/Preferred Education and Experience High School Diploma /GED required Bachelor's Degree From a four-year college or university or equivalent combination of education and experience in sales. Healthcare/Medical Device (Clinical or Billing) experience preferred Experienced ability to navigate Hospital and Clinic/Practice environments defined as proficiently navigating hospital flow, document collection, along with competent and confident provider and patient interaction. Ability to proactively plan and work autonomously in close collaboration and communication with others A high sense of urgency and flexibility to one’s schedule Superior organizational skills with the ability to multi-task Problem solving mentality, while being accountable for each task from beginning to end. Proficient working knowledge of MS Office (including Power BI, Excel, Word, Outlook) & Customer Relationship Management systems (Salesforce.com, Dynamics) is preferred. Effective team player who is also capable of working independently with strong self-motivation. Must have a valid driver's license Knowledge, Skills and Abilities Ability to proactively plan and work autonomously in close collaboration and communication with others. A high sense of urgency and flexibility to one’s schedule. Superior organizational skills with the ability to multi-task. Problem solving mentality, while being accountable for each task from beginning to end. Proficient working knowledge of MS Office (including Power BI, Excel, Word, Outlook) & Customer Relationship Management systems (Salesforce.com, Dynamics) is preferred. Effective team player who is also capable of working independently with strong self-motivation. Travel Requirements 80% This job is a field-based position. Employee will be responsible for working daily in hospitals, doctors’ offices and other medical establishments within the assigned territory. Approximately 80% travel within a defined geography. Occasionally may be required work atypical hours (evenings and weekends) based on business needs. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Standing- Constantly Walking- Constantly Sitting- Frequently Lifting - Carrying - Pushing - Pulling - Talking- Constantly Hearing- Constantly Repetitive Motions - Eye/Hand/Foot Coordination - ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. The annual salary for this position is: $55,000.00 to $65,000.00 Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com . Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.

Posted 2 weeks ago

Thomas Jefferson University logo
Thomas Jefferson UniversityCherry Hill, New Jersey

$17 - $23 / hour

Job Details Join the mission of Improving Lives as a Safety Associate at Jefferson Health. With more than 42,000 employees, we’re the second largest employer in Philadelphia and the largest health system in the Philadelphia region. And our work to improve lives is never done. Job Description Job Summary: With a commitment to patient and family centered care, the Virtual Safety Associate works collaboratively with the healthcare team to provide remote supportive care for patients who require additional monitoring or assistance. Promotes quality patient care, comfort, and a safe environment in collaboration with the Registered Nurse. Essential Functions: Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson. Recognizes the patients, their family/designated care partner(s) in providing safety, compassionate and coordinated care based on respect for patient’s personal preferences priorities, needs, and cultural beliefs and values. Communicates with and supports the interprofessional team, patient, family and designated care partners Provide observation for safety of assigned patient(s). Reports observations of changes in patient’s condition/behavior to professional staff. Completes required reports and documentation Qualifications for this position include: High School Diploma BLS through the American Heart Association Behavioral Health Sciences interest preferred Benefits include, but are not limited to: Comprehensive Medical, Dental, & Vision Plans Retirement Plans Tuition Reimbursement Health Coaching, Commuter Discounts, Day Care Services, etc. Join our team! Simply go to recruit.jefferson.edu and search ( job# ) Salary Range $17.00 to $22.51 The actual hiring rate will be determined based on candidate experience, skills and qualifications. This position is not eligible for an annual incentive. Work Shift Workday Day (United States of America) Worker Sub Type Regular Employee Entity Kennedy University Hospitals, Inc Primary Location Address 2201 Chapel Ave West & Cooper Landing Rd, Cherry Hill, New Jersey, United States of America Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health , nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years. Jefferson is committed to providing equal educa­tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. Benefits Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps ), have access to medical (including prescription) insurance. For more benefits information, please click here

Posted 3 weeks ago

FirstDay Foundation logo
FirstDay FoundationSan Antonio, Texas
It's a great feeling to work for a company that does so much good for others around the world! Education: Required- Bachelor's degree in Human Resources, Business Administration, Finance, or a related field required; Master's degree (e.g., MBA, MPA, MHRM) preferred. Certifications : Certified Employee Benefit Specialist (CEBS), SHRM-SCP, or Certified Benefits Professional (CBP) strongly preferred. Experience: Required- Minimum of 8 years in employee benefits management, including at least 5 years in a leadership role. Direct experience managing comprehensive benefits programs, vendor relationships, and regulatory compliance is highly desirable. Proven track record in benefits strategy, cost management, and cross-functional collaboration. FirstDay Foundation is a charitable organization that provides philanthropic grants and management and governance services to other nonprofit organization doing good work in our own backyard and across the globe. We are dedicated to supporting our employees through comprehensive, competitive benefits programs that promote their health, financial security, and overall well-being. Our Benefits & Employee Wellness Services department plays a critical role in attracting, retaining, and supporting a talented workforce aligned with our organizational values. The Director of Benefits Administration is responsible for providing strategic leadership and operational oversight of all employee benefits programs. Reporting to the Vice President of Benefits & Employee Wellness, the Director manages the design, implementation, administration, and communication of benefits offerings including health insurance, retirement plans, leave programs, and wellness initiatives. This role demands a knowledgeable leader with expertise in benefits strategy, regulatory compliance, and vendor management, who can drive innovation, ensure fiscal responsibility, and deliver exceptional employee experiences. Critical Action Items & Measurable Deliverables 1. Benefits Strategy and Program Design: Develop and implement comprehensive benefits strategies in alignment with organizational goals and workforce demographics. Lead initiatives to introduce new offerings or revise existing programs such as retirement plans, health insurance, wellness initiatives, and voluntary benefits. Analyze benefits usage data, costs, and market trends to evaluate effectiveness and competitiveness. Present recommendations to leadership on program modifications and enhancements. 2. Financial Management and Budget Oversight: Direct benefits budget planning, forecasting, and cost management to maintain fiscal health. Conduct regular cost-benefit analyses and trend reporting. Ensure accurate financial reconciliation of benefits billing and vendor invoicing. Identify opportunities for cost savings while maintaining quality and competitiveness. Provide monthly and quarterly financial metrics and reports to leadership. 3. Vendor Management and Contract Negotiation: Manage relationships and negotiate contracts with brokers, insurance carriers, third-party administrators, and service providers to ensure competitive and cost-effective offerings. Conduct regular vendor performance reviews and hold providers accountable for service level agreements. Evaluate new vendors and alternative solutions to optimize program delivery. 4. Regulatory Compliance and Risk Management: Ensure full compliance with all applicable federal and state regulations including ERISA, ACA, HIPAA, COBRA, FMLA, and other benefits-related laws. Oversee preparation and timely filing of required government reports (Form 5500, 1095-C, non-discrimination testing, etc.). Audit procedures to safeguard organizational compliance. 5. Benefits Administration and Operations: Direct day-to-day operations including enrollment processes, eligibility management, life event changes, and leave administration. Ensure data integrity across all benefits systems and platforms. Partner with CIS Department to ensure benefits plans are configured correctly in HRIS and benefits administration software and employees can access and enroll in eligible plans seamlessly. Oversee reconciliation of benefits billing, premium payments, and vendor invoicing. 6. Supervision & Team Management: Provide day-to-day leadership for their direct staff/ team by setting clear goals, defining roles, and aligning work to department priorities. Coach, develop, and evaluate staff through regular 1:1s, feedback, and documented performance goals. Recognize achievements and address gaps promptly. Establish and maintain SOPs, workload/capacity planning, and an escalation/on-call rhythm to ensure coverage, quality, and compliance. Promote a respectful, inclusive, and accountable team culture that values transparency, continuous improvement, and cross-training so every critical process has a trained backup. 7. Employee Communications and Education: Develop and implement comprehensive employee benefits communications strategies. Create clear, engaging materials for new hire orientation, open enrollment, ongoing plan changes, and educational campaigns. Coordinate scheduling with retirement plan providers for monthly employee education sessions and individual appointments. Plan and execute annual open enrollment periods for both fiscal year and calendar year benefit cycles. Serve as primary escalation point for complex benefits inquiries and resolve issues with professionalism and accuracy. 8. Performance Monitoring and Continuous Improvement: Establish key performance indicators (KPIs) to evaluate program effectiveness, employee satisfaction, and operational efficiency. Monitor benefits utilization patterns, participation rates, and cost trends. Implement process improvements and leverage technology to enhance service delivery. Conduct regular audits of benefits data, documentation, and processes. 9. Stakeholder Engagement and Partnership: Build and maintain strong relationships with employees, leadership, HR business partners, Finance, and external vendors. Represent the organization in benefits-related forums, conferences, and professional networks. Foster positive relationships with plan participants and respond to concerns with empathy and solutions-oriented approaches. Other Responsibilities: 1. Serve as subject matter expert on benefits-related questions for HR team and organizational leadership. 2. Participate in HR strategic planning initiatives and cross-functional projects. 3. Lead or participate in benefits-related task forces, committees, or working groups. 4. Stay current with industry best practices through professional development, certifications, and continuing education. 5. Available to respond to urgent benefits issues or crises outside regular business hours when necessary. 6. Other job duties as assigned by VP of Benefits & Employee Wellness. Skills and Competencies 1. In-depth knowledge of employee benefits programs and all applicable federal and state laws and regulations (ERISA, ACA, HIPAA, COBRA, FMLA, etc.). 2. Expertise in benefits strategy, plan design, and financial analysis. 3. Proficiency with HRIS and benefits administration software (e.g., Workday, ADP, BenAdmin, or similar platforms). 4. Strong analytical, financial management, and data analysis skills with ability to translate complex data into actionable insights. 5. Excellent negotiation and vendor management capabilities. 6. Exceptional written, verbal, and presentation communication skills with ability to explain complex benefits topics to all levels of the organization. 7. Strong organizational skills, attention to detail, and ability to manage multiple priorities simultaneously. 8. Demonstrated experience with Microsoft Office Suite (Excel, Word, PowerPoint) to create sophisticated analyses, documents, and presentations. 9. Strategic thinking combined with operational excellence. 10. A high degree of integrity and discretion when handling confidential employee information. Requirements: 1. Ability to work under minimal supervision and exercise sound judgment in complex situations. 2. Presents and maintains professional appearance and demeanor. 3. Maintains active participation in relevant professional organizations (e.g., SHRM, International Foundation of Employee Benefit Plans). 4. Commitment to ongoing professional development and staying current with benefits industry trends. Willingness to travel up to 25% with valid driver’s license. 5. Must pass pre-employment background check. English (United States) If you like to work with people that believe they can make a difference in the world, this is the company for you! EEO Statement In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. #LI-Human Resources#LI-Director#LI-Full-time

Posted 2 weeks ago

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University of Cincinnati FoundationCincinnati, Ohio

$55,000 - $65,000 / year

At the University of Cincinnati Foundation, we commit ourselves to providing a place where everyone belongs. We care deeply about those in our community, while also taking care to nurture new relationships. We have the courage to dream big, drive excellence and uphold integrity in our work. Structure The Assistant Director, Finance & Gift Administration is an exempt (salaried) position employed by the University of Cincinnati Foundation (UCF) and reports to the Executive Director, Gift Administration and Philanthropic Stewardship Data. Focus The Assistant Director, Finance & Gift Administration supports the Administration & Finance department by managing receipts, pledge process, matching gift administration, document retention and donor acknowledgements. The Assistant Director also assists in resolving gift-related issues and other related duties as assigned. Specific Duties Responsible to understand and comply with the UC Foundation Gift Acceptance Policy, IRS and CASE standards for all gifts processing, recognition and recording in the donor databases. Pledge Administration Monitor pledge payments and generate reminder notices in accordance with Foundation policies and donor agreements. Send soft reminders to development officers to increase collaboration to resolve pledge discrepancies or support collection efforts as needed. Manage annual pledge audit, write-off processes, documentation, and internal reporting. Matching Gift Data Serve as primary contact for companies, vendors (e.g., Benevity, CyberGrants), and donors regarding matching gift inquiries and eligibility. Submit and track matching gift requests and ensure timely follow-up with donors and employers. Review and process all incoming matching gift claims to ensure proper designation and donor credit. Maintain updated matching gift data between CRM and Double the Donation to regularly report on ROI of matching gift program. In partnership with the Annual Giving and Integrated Marketing team, implement outreach strategies through Double the Donation to promote matching gift opportunities. Receipt Processes Responsible for managing donor tax receipts across all giving channels, including online gifts, offline gifts, donor-advised fund contributions, IRA distributions, and stock transfers. Ensure the online giving portal and event registration receipts are accurate and compliant. Manage the accuracy, printing and mailing of paper receipts on a bi-weekly schedule. Document Retention Implement document retention policy for the data management team in compliance with Foundation standards. Manage the regular review, electronic storage and secure shredding of gift documentation. Serve as point of contact for staff regarding document retention requirements and procedures. Support annual audit process by collecting and organizing relevant supporting documentation. Manage the bi-weekly tribute acknowledgement process. Assist with gift entry tasks including, wire transfer details and gifts-in-kind (GIK) reporting. Other duties, as assigned. Requirements Bachelor’s degree with 1-3 years of relevant experience. Strong oral and written communication skills to effectively represent the department and promote the Foundation. Ability to work independently. Strong organizational skills and attention to detail; ability to prioritize effectively to meet multiple competing deadlines. Ability to engage with donors and with confidential information. Proficient in Microsoft Word and Excel; ability to learn new computer programs and database management. What We Offer The anticipated starting salary range for the Assistant Director, Finance & Gift Administration role is $55,000 to $65,000 annually . When determining final offer amount the UC Foundation considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, external market data, as well as, market and business considerations when making compensation decisions. At the UC Foundation, we understand the importance of providing both a desirable work environment as well as benefits that provide our employee’s peace of mind and work/life balance. We offer a total rewards package inclusive of performance based bonus, as well as, competitive health and wellness benefits, tuition remission, retirement with employer match, paid parental leave, and paid vacation, sick time and holidays, including calendar year-end closing. To learn more, visit our careers page. Physical Demands This position is considered to have sedentary work. Exerting up to 10lbs. of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. This position requires: Finger use Talking Hearing Repetitive motion of the wrist, hands, and/or fingers Work Environment While performing the duties of this job, this position is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work). Pre-Hire Requirements The UC Foundation seeks talented, collaborative and mission-focused individuals to join our advancement team in driving philanthropic support for the University of Cincinnati and UC Health. All offers of full-time employment are contingent upon passing a criminal background check and drug test. Positions requiring a degree are also contingent upon education verification.

Posted 2 days ago

Nationwide Children's Hospital logo
Nationwide Children's HospitalColumbus, Ohio
Overview: The Epic Database Administrator I supports, monitors, and maintains Epic’s Cache, Clarity, and Caboodle databases to ensure availability, performance, and security. Duties include designing and implementing infrastructure, managing updates and backups, testing disaster recovery, resolving issues, and performing ETL processes. Provides customer service, technical troubleshooting, and on-call support to maintain reliable operations. Epic Clarity and Caboodle Administrator experience or certification strongly desired. Job Description Summary: Administers, maintains, develops and implements policies and procedures for ensuring the security and integrity of company databases. Implements data models and database designs, data access and table maintenance codes; resolves database performance issues, database capacity issues, replication, and other distributed data issues.Ability to work on call schedules to meet job requirements; requires routine after-hours support and occasional overnight travel. Job Description: Essential Functions: Designs and implements database structures and security measures to ensure data integrity and availability. Monitors and optimizes database performance to ensure efficient data processing and retrieval. Detects, troubleshoots and resolves database related performance problems. Installs and configures database software and related tools to support business operations. Maintains databases, installing patches and upgrades to database environments. Establishes, maintains and monitors sound backup and recovery policies and procedures to minimize data loss in case of system failures. Sets up and maintains documentation and security control standards. Collaborates with others to troubleshoot and resolve database-related issues. Manages database security, collaborating to determine appropriate database access needs; provides gatekeeper function for database access. Keeps up-to-date with emerging trends and technologies in database management and suggests how to best leverage these new capabilities. Keeps up to date on DBA training and certifications. Develops and maintains disaster recovery plans, routinely testing DR scenarios. Participates in capacity planning exercises to forecast database management requirements. Education Requirement: Bachelor's Degree in related Computer Science areas, or equivalent experience, required. Licensure Requirement: (not specified) Certifications: DBA Certification, preferred. Skills: Advanced skills in SQL, PL/SQL, database design, database tuning and performance optimization. Exceptional interpersonal, presentation, and communication skills. Experience: Two years of experience as a Database Administrator, preferred. Physical Requirements: OCCASIONALLY: Driving motor vehicles (work required) *additional testing may be required, Lifting / Carrying: 0-10 lbs FREQUENTLY: Decision Making CONTINUOUSLY: Audible speech, Computer skills, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Repetitive hand/arm use, Seeing – Far/near, Sitting Additional Physical Requirements performed but not listed above: (not specified) "The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"

Posted 2 days ago

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HCRS Current PositionsHartford, Vermont

$20 - $24 / hour

3 weeks (pro-rated) paid vacation to start & excellent health/dental/vision coverage! 9 paid holidays and 1 week of personal time The pay for this position is $20-$24.1362 per hour. Are you someone with an eye for detail, a passion for customer service, and a desire to make an impact in the community? If so, we have the perfect opportunity for you! As an Office Generalist at HCRS, you are part of a team who is tasked with keeping the local office running effectively and efficiently. You are the bridge between clinical staff, administrative staff, and individuals receiving services and the first face that people see when they come in! This role includes customer service, and medical records. To be successful in this role, you will have: Strong customer service skills, effective communication skills and be detailed oriented. The ability to maintain compliant medical records per state and federal regulations. A conscientious work pattern which elicits the confidence of coworkers, external contacts, and individuals receiving services. Strong cooperation and collaboration skills. A high school diploma or GED. HCRS was voted one of Vermont's Best Places to work for FIVE YEARS in a row! If you join our team, you will want to make it your lifetime career. Our staff is that amazing! Staff wellness, work-life balance, and providing services we are all proud of is what we are all about. Join our team today!

Posted 1 week ago

Ivy Tech Community College logo
Ivy Tech Community CollegeLafayette, Indiana
Adjunct Faculty positions are temporary, part-time positions hired each semester on an as-needed basis. The adjunct faculty member will be responsible for creating a learning environment that assists students in reaching their goals; and for providing effective instruction and assessment within the framework of common syllabi provided by the School. This position and the posting will stay open continuously in order to build a pool of qualified candidates for future openings as Adjunct Instructors. Applicants will not be notified unless there is an actual need to fill the position or if the candidate does not meet minimum requirements. PROGRAM OPERATION: Perform all instructional duties necessary to teach and facilitate student learning in assigned classes. Provide syllabus appropriate to course(s) being taught to students and follows syllabus content and requirements. Maintain student attendance and grading records according to College policy as outlined in the Adjunct Handbook. Submits requested information within established timelines. STUDENTS: Is available to students outside scheduled class time to answer questions/provide assistance. Deal with student concerns and, if necessary, consult with program coordinator to resolve issues. INSTRUCTION: Meet all scheduled classes of contracted course(s). Use technology such as Canvas, PowerPoint, etc. as appropriate. In event of emergency absence, notifies program/department chair. Minimum Qualifications: A qualified faculty member in Cloud Technologies meets the program standard through one of four routes: Possesses an earned master’s degree or higher, from a regionally accredited institution, in information systems, information technology or related field as appropriate to the program; or Possesses an earned related or out-of field master’s degree, from a regionally accredited institution, with documented 18 semester hours or equivalent of courses beyond the introductory principle(s) level in information systems, information technology or related field as appropriate to the program; or Possesses an earned related or out-of-field master’s degree, from a regionally accredited institution, with documentation in two or more of the following: Professional certification (national, regional or state) Two years of in-field professional employment Documented evidence of teaching excellence, including date of award Documentation of research and publication in the field Documented relevant additional coursework beyond the bachelor’s degree, equivalent to 18 semester hours or equivalent subject matter coursework, CEU’s, vendor, or military; or Possesses an earned bachelor’s degree, from a regionally accredited institution, in information systems, information technology or related field as appropriate to the program, with documentation in two or more of the following: Professional certification (national, regional or state) in the field Two years of in-field professional employment Documented evidence of teaching excellence, including date of award Documentation of research and publication in the field Documented relevant additional coursework beyond the bachelor’s degree, equivalent to 18 semester hours or equivalent subject matter coursework, CEU’s, vendor, or military. Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Posted 1 week ago

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Commonwealth Senior Living at Georgian ManorChesapeake, Virginia

$13+ / hour

Overview: Commonwealth Senior Living is seeking early career applicants for our Spring 2026 Internship Program . The healthcare administration intern will be exposed to all areas of operations at the community level and will have an opportunity to interact 1:1 with each department leader. This internship prepares candidates to manage an assisted living facility, working side by side with the administrator in a long-term care setting while learning the ins and outs of each department and receiving mentorship from department heads and experienced leaders in the industry. Commonwealth Senior Living is a recognized leader in senior living, employing around 2,000 associates, and is a five consecutive year recipient of the Great Place to Work certification! We provide numerous opportunities for career growth by investing in creating a culture of great leaders. Some of our signature programs include The Developing Leaders Program, The Center of Excellence, and the Executive Director in Training Program. This is a paid internship and candidate must be available to work on site. Hours : 20-40 hours week. Pay Rate : $13/hour Here is what to expect during your 10-week rotation: You will rotate and work 1:1 with each department including front office and executive administration, resident care, programming, dining, sales, and maintenance. Meet weekly with different members from Senior Leadership in our Home Office to gain an understanding and a high-level overview of each department. Participate in meetings with department leaders and staff to further understand operations management and all aspects involved in creating a home like atmosphere for our residents Assist with various operational projects as directed by the Executive Director and Business Office Manager Develop relationships with various personnel to understand organizational structure Responsibilities : Business Office: Gain knowledge of general HR policies, procedures, FMLA, and the Worker's Compensation process. Develop recruitment strategies and interviewing techniques. Organize and assist with the facilitation of Jump Start and other employee trainings. Resident Care: In keeping with our community theme, Commonwealth Senior Living refers to our individuals in the communities as residents. You will work with the Resident Care Director to help organize charts and paperwork. Assist with archiving records, disposal of expired medicines if applicable, and reaching out to families to schedule care conferences. Resident Programs: Assist with outings and events. Offer any unique talents you might have to coordinate resident programs. Sales: You will shadow the Sales Director to gain an understanding of the customer journey experience (relationship building through phone calls, community experiences, etc.). Dining Services: Develop an understanding of the menu creation process (how to order, prepare, serve, post service), and gain an understanding of the financials of PRD’s and budgeting. Maintenance & Capital Programs: Understanding emergency systems and their functions. Develop knowledge in housekeeping standards, MEPs (Mechanical, Electrical and Plumbing) processes, and Operational Maintenance budget. Qualifications: Seeking a degree in Healthcare Administration, Human Services, Business Administration, or related field. Must possess a spirit of cooperation and enthusiasm. Must maintain confidentiality. Must use tact and courtesy in dealing with staff, residents, their families, and visitors. Demonstrate a warm, outgoing, and compassionate personality. Demonstrated integrity, maturity, and leadership skills. Able to live out Commonwealth Senior Living’s Noble selling purpose – “We improve the lives of seniors, their families, and each other.” Commonwealth Senior Living is a recognized leader in senior living, employing around 2,000 associates, and is a five consecutive year recipient of the Great Place to Work certification!

Posted 2 weeks ago

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Benefis HospitalsGreat Falls, Montana
Benefis is one of Montana’s largest and premier health systems, and we are committed to providing excellent care for all, healing body, mind, and spirit. At Benefis, we work hard to support our employees in every aspect of their careers by offering outstanding benefits and compensation, state-of-the-art facilities, and multiple growth opportunities. The only thing missing is you! Responsible for performing various administrative duties to support smooth daily operations in the Administration department. Understands and follows the organization’s policies, procedures, and standards. Is an independent worker, meeting the day-to-day needs of administrator and direct reports. Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations. Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict. Will perform all job duties or job tasks as assigned. Will follow and adhere to all requirements, regulations and procedures of any licensing board or agency. Must comply with all Benefis Health System’s organization policies and procedures. Education/License/Experience Requirements: Associates Degree preferred High school diploma or equivalent required Three to five years administrative experience required

Posted 4 days ago

J&J Snack Foods logo
J&J Snack FoodsLa Vergne, Tennessee
As a leader and innovator in the snack food industry for over 50 years, J&J Snack Foods provides branded snack foods to foodservice and retail supermarket outlets across the U.S. Its products include such icons as SUPERPRETZEL, ICEE, and Dippin’ Dots along with other key brands like LUIGI’S Real Italian Ice, The Funnel Cake Factory Funnel Cakes, and Hola Churros. J&J also has a strong presence in bakery providing cakes, cookies, and pies to some of the largest grocery and convenience retailers in industry. Our company continues to deliver record sales led by a talented team and a commitment to “Fun Served Here”. POSITION SUMMARY: The Senior Manager – Systems Administration & Support Services is responsible for overseeing the design, implementation, maintenance, and support of the organization’s IT infrastructure and end-user support services. This role ensures optimal performance, security, and reliability of systems and services while leading a team of system administrators, IT support specialists, and engineers. ESSENTIAL FUNCTIONS: Duties and Responsibilities Lead, mentor, and develop a high-performing team of systems administrators and IT support staff. Establish performance goals, conduct evaluations, and implement professional development plans. Manage resource allocation, including staff scheduling, project assignments, and ticket/workload distribution. Oversee administration of servers (Windows/Linux), storage, virtualization (VMware/Hyper-V), and cloud infrastructure (Azure, AWS). Ensure effective configuration, maintenance, and monitoring of critical systems. Maintain system documentation, disaster recovery plans, and configuration management processes. Oversee IT support operations, ensuring timely resolution of incidents and service requests. Implement ITIL-based processes for service management, including incident, problem, and change management. Responsible for overseeing and coordinating after-hours support for critical incidents or system issues to minimize downtime and maintain business continuity. This may involve participation in an on-call rotation and the management of after-hours support personnel or escalation procedures to swiftly address and resolve urgent technical problems. Develop KPIs and service level agreements (SLAs) for the support team and monitor performance. Assist in the development and execution of IT strategy and roadmap aligned with business goals. Create and manage budgets for systems and support operations, including hardware/software procurement. Prepare reports and presentations for executive leadership and stakeholders. Ensuring system and support activities comply with internal policies and external regulations (e.g., HIPAA, SOC 2, NIST). Work with security teams on vulnerability management, access control, and auditing. Participate in business continuity and risk management planning. Work closely with business units to understand and support their technical needs. Act as a liaison between infrastructure, security, applications, and user services teams. Lead vendor and contract management for systems and support services. COMPETENCIES: Strong knowledge of systems administration, infrastructure, and IT support services. Experience managing hybrid on-prem/cloud environments Familiarity with ITSM platforms and ITIL framework. EDUCATION AND EXPERIENCE: Required Education: Bachelor’s degree in computer science, Information Technology 8+ years of progressive experience in IT infrastructure, systems administration, and support Disclaimer: This position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. EEO Statement: J&J Snack Foods Corp.is an equal opportunity employer and prohibits discriminatory employment actions against, and treatment of, employees and applicants for employment based on actual or perceived Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, national origin, ethnicity, alienage, religion or creed, gender, gender identity, pregnancy, marital status, sexual orientation, citizenship, genetic disposition or characteristics, disability or veteran's status, sex offenses, prior record of arrest or conviction, genetic information or predisposing genetic characteristic, status as a victim or witness of domestic violence, sex offenses or stalking and unemployment status.

Posted 30+ days ago

UMass Memorial Health logo
UMass Memorial HealthWorcester, Massachusetts

$18 - $32 / hour

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Hiring Range: $18.02 - $32.44 Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations . Schedule Details: Monday through Friday, Weekends (Saturday and Sunday) Scheduled Hours: Mixed Shift: 4 - Mixed Shift, 8 Hours (United States of America) Hours: 0 Cost Center: 10020 - 0123 Staffing Office This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Manages the Hospital’s sick line for Nursing. Records appropriately in Kronos to update the needs of each unit. Uses Kronos technology to fill schedule holes to bring up to optimum staffing levels. Prepares and updates schedules in the electronic scheduling system to achieve appropriate staffing levels set by nursing administration. Assists in the completion of weekly data entry process in preparation for Payroll. May perform secretarial and administrative support duties for the assigned Nurse Manager(s) and unit(s). I. Major Responsibilities: 1. Reviews staffing grids for each of the units and communicates with units to ensure appropriate staffing levels at the beginning of each shift. 2. Manages the sick call line for the Nursing units 3. Prepares daily sign-in sheets for staff in areas using Kronos. 4. Updates the active schedule in KRONOS with changes on a daily basis. 5. Assists in the completion of the weekly data entry process in preparation for Payroll. 6. Obtains management authorization for all overtime, time-off requests, shift trades and vacation requests. 7. Makes managers aware of any abnormal or unusual trends seen within the data including, but not limited to, absenteeism, overtime and requests for more or less shifts. 8. Assists with covering staffing vacancies created by sick calls, unanticipated leaves, and personal time. Makes calls to staff to request additional shifts. 9. Maintains records for all leaves of absence, special requests and requests for schedule changes. 10. Maintains knowledge of current UMMHC policies and practices. 11. Ensures the efficient implementation and modification of database systems required for staffing and scheduling. 12. Informs management of any unauthorized usage of scheduled time potentially resulting in budget variances. 13. Maintains knowledge of current products, database management techniques and related information systems technology. 14. Assists with the development and implementation of database management policies and standards for efficient quality control and data administration. Standard Staffing Level Responsibilities: 1. Complies with established departmental policies, procedures and objectives. 2. Attends variety of meetings, conferences, seminars as required or directed. 3. Demonstrates use of Quality Improvement in daily operations. 4. Complies with all health and safety regulations and requirements. 5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. 6. Maintains, regular, reliable, and predictable attendance. 7. Performs other similar and related duties as required or directed. All responsibilities are essential job functions. II. Position Qualifications: License/Certification/Education: Required:1. High school diploma or GED required Experience/Skills: Required: 1. Ability to prepare routine administrative paperwork. 2. Knowledge of planning and scheduling techniques. 3. Knowledge of basic accounting and computer skills. 4. Ability to communicate effectively, both orally and in writing. 5. Good organizational and record maintenance skills. Preferred:1. 2 year’s experience in healthcare related field.2. Experience with ANSOS and KRONOS preferred Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. Department-specific competencies, including age-specific competencies and their measurements, will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents. III. Physical Demands and Environmental Conditions: Position is primarily sedentary, with occasional standing and walking required. Position requires frequent use of computer, and therefore, requires being able to use keyboard, printer, and reading of developed material. Position requires work indoors in normal office environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Posted 1 week ago

Paul Davis Restoration logo
Paul Davis RestorationSuperior, Wisconsin

$35,000 - $45,000 / year

Replies within 24 hours Basic Functions: The Client Care Coordinator will work as a Liaison for the client to identify project requirements and specifications. The Client Care Coordinator will administer and organize mitigation, contents and reconstruction jobs. The Coordinator will provide support to the Team, ensure KPI compliance, assist with scheduling and dispatching. General Office Administrative Support and Basic Requirements: High School Diploma or equivalent Bachelor’s degree is preferred Excellent administrative and process skills Customer Service Experience Three plus years of experience in an Administrative Position Experience with Microsoft Office Suite 365 Ability to learn and operate our primary operating systems: RMS, Xactimate, TSheets, PDConnect, SharePoint, and OneDrive Ability to provide/coordinate IT support within the local office setting and home office in MSP Ability to work independently Key Skills Highly Organized Ability to prioritize tasks High level Communicator Evaluated On: Quality Jobs on Budget within the Team TRUTH Score Overall Duties Include: Answer incoming calls on office and mobile lines Complete intake for new losses for mitigation, contents and reconstruction departments Initiate, maintain and bring to conclusion communication with customer. Facilitate daily huddles with team to capture high priorities and next steps. Makes initial contact of loss to team Ensure the client’s needs are met from start to completion of job Complete job notes in operating systems Complete compliance tasks in main operating systems, RMS Create new loss (jobs and projects) files Create and send invoices for jobs/projects Creating & Maintenance of job files, project documentation and job closings. Assist with collection calls for the Accounts Receivable department Confirm written payment schedule and collection of deductibles Educate customer on the Paul Davis process. Run reports in main operating system, RMS Confirm that the current jobs are on schedule Monitor Xact Analysis (XA) for new loss assignments, alerts and notes meeting compliance timelines. Assist Project Managers, Estimators, Field Supervisors, and Team Leads with job updates and job information Provide onsite documentation support utilizing DocuSign or the like Maintain a collection goal of: No Accounts Receivable to be over 90 days Adherence to Service Level Agreements Maintain a Net Promoter Score minimum monthly average of 60.0 Close the Loop 100% of the time within 24 hours Assist with order deliveries Assist with follow-up on needed documentation for job files. Ex: Certificate of Completions Assist team with facilitating accounting adjustments. Assist with coordination of subcontractor confirmations and documentation. On-going assistance with subcontractor recruiting. Overall office administration per direction from general manager Compensation: $35,000-$45,000 Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada. We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do. Our Vision: To Provide Extraordinary Care While Serving People In Their Time Of Need. Our Values: Deliver What You Promise Respect The Individual Have Pride In What You Do Practice Continuous Improvement Our Mission: To provide opportunities for great people to deliver Best in Class results

Posted 1 week ago

Suncoast Skin Solutions logo
Suncoast Skin SolutionsJacksonville, Florida
Job Description: Job Title: Front Desk Administration Location: Inverness and Lecanto float Travel Required: Yes, between Inverness and Lecanto Position Type: Full Time Job Description: To serve patients by greeting and helping them, while facilitating efficient and timely entry into the office’s setting. To support the overall administrative functions of the office with the end goal of providing excellent patient care and quality customer service. Role and Responsibilities Administrative Greets all patients in a professional, friendly manner Answers phones within a maximum of 3 rings; schedule appointments Verifies and scans insurance cards and driver’s license Hands out appropriate literature and information forms to be filled out by the patient; checks for accuracy and completion Reviews patient benefits and eligibility at check-in and check-out Enters accurate patient demographic and financial information Runs insurance eligibility to ensure active and if a referral/auth is needed Obtains referrals/authorizations if required by insurance prior to the patient being seen Collects appropriate payments and balances owed by patients Enters charges and payments into billing system Scans encounters/clinical/op-notes into the system Schedules follow up appointments Works no show, cancellation and recall reports Ensures full utilization of the Provider’s schedules Balances out end of day business (cash/check/cc) with encounter forms Generates daily batch reconciliation to be reviewed by Manager/Accounting Serves as back-up for check-in and check out Ensures a neat/tidy waiting room Professional Demonstrates initiative and responsibility Able to perform repetitive tasks without loss of focus Adheres to ethical principles Time Management Adapts to change Attends all team meetings and mandatory in-service training/education Basic computer skills/ Type minimum 45wpm Communication Recognizes and respects cultural diversity Adapts communication to individual’s ability to understand Uses professional, pleasant telephone etiquette Uses medical terminology appropriately Treats all patients and co-workers with compassion, empathy, and mutual respect Projects a professional manner and image Consistent attendance and punctuality/ Adherence to time clock procedures Legal Maintains confidentiality and documents accurately Uses appropriate guidelines for releasing patient information Practices within the scope of education, training and personal capabilities Conducts self in accordance with Suncoast’s Employee Handbook. Maintains awareness of federal and state health care legislation and regulations; OSHA, HIPAA, and CLIA Core Competencies Efficiency Attention to details Organized Punctual Takes initiative, proactive Team Player Honesty/Integrity Flexible Calm under pressure “A Doer”, persistence Problem solver, Strategic thinking, Creativity Analytical skills Clear and concise communication/Listening skills Quick Learner, Intelligence Follow through on commitments Enthusiastic, Friendly, Positive attitude Openness to advice and constructive criticism Strong work ethic Physical Demands Prolonged Sitting/Standing/Walking Occasional travel Multitasking Repetitive head, neck, hands wrists and arm motion/rotation Extensive reading, writing, typing required Lifting to 25lbs Frequent use of office administrative equipment Qualifications and Education Requirements: High school diploma. Knowledgeable in computer programs, EMR systems, customer service, excellent verbal communication skills and clinical terminology preferred. A minimum of 1 year in a clinical administrative and customer service field preferred. Include shift schedule Not Included Include budgeted hours Not Included

Posted 4 days ago

Brandeis University logo
Brandeis UniversityWaltham, Massachusetts

$154,200 - $185,000 / year

Are you an innovative and results-driven leader eager to make a lasting impact? Brandeis University—a globally recognized private research institution known for academic excellence and cutting-edge research—invites you to join our Institutional Advancement team as the Assistant Vice President, IA Systems, Operations, and Administration. Located just outside Boston, Brandeis has a storied history of intellectual curiosity and social justice, deeply rooted in the vision of its founders. Today, we continue to drive change—from pioneering opioid policy research to achieving Nobel Prize-winning breakthroughs in biology. Now, under the leadership of Jordan Tannenbaum, ’72 Brandeis Alumnus and Senior Vice President of Institutional Advancement, we are preparing for our next ambitious campaign, and we seek a strategic leader to collaborate with our Information Technology Services (ITS) team and develop a compelling technology vision and strategy and execute tactical plans with desired results, supporting the campaign and ongoing advancement work. Your Role: As the Assistant Vice President, IA Systems, Operations, and Administration you will provide strategic oversight of planning, fiscal, and operations support for the Division. Primary responsibilities include leading IA’s use of technology systems, Gift Administration, Data Management (Biographic Records & Data Administration), and Budget and Operations functions. The hiring range for this position is $154,200 - $185,000 What you will do: IA Technology strategy & Management Collaborate with ITS on information management, systems, and technology projects for IA. Serve as primary facilitator of ITS relationship and partnership as all technology systems and resources are centrally administered. Collaborate with senior leadership and ITS to develop an outcome-oriented vision for the optimal use of technology. Establish and drive strategies to conceptualize and implement the IA technology vision, including use of Customer Relationship Management systems, e.g., Salesforce, applications and enhancements to optimize all Advancement initiatives and functions. Identify scope, complexity, feasibility, and prioritization of projects. In partnership with ITS, manages direct vendor and consultant relationships related to technology, information management, systems and services acquired by or contracted with IA. This includes participation in the selection and implementation of software, systems, and services, and defining service level agreements and key performance indicators. Data Administration, Gift Administration, Recording and Biographical Records Through management of staff, lead Gift Administration and Recording and Biographical Records and Data Administration functions. The Gift Administration and Recording function oversees and executes financial recording, maintenance, accounting and reporting of gift transactions and gift fund data across all areas of Brandeis. The Biographic Records and Data Administration function manages the collection, maintenance, data integrity and appropriate use of biographical records related to IA. In collaboration with senior leadership, recommends, sets, and communicates relevant policies, procedures, and governance controls, including the Gift Acceptance Policy. Ensures that optimal technology solutions are developed, implemented, and leveraged, aligned with the IA Systems vision. Budget and Operations Management Manages budgeting and annual expenses for IA’s operations including staff payroll, temporary or contract support, and programs/special events. Oversees Budgets & Operations Staff. Recommends and monitors annual budgets; develops related projections and modeling; works across IA managers to share and communicate budget related information and decisions. Collaborates with the Central Budget team to ensure budget alignment with University goals. Plans and coordinates the implementation of policies and procedures related to business expenses and contract procurement; ensures effective communication of these policies and procedures to division staff. Oversee front-desk office staff and manages office-wide space and facilities’ needs. Management and Development of Staff Manage, mentor, and develop cross-functional staff including Director level managers. Set and gain alignment on key performance objectives for functions and staff. Motivate, guide, and inspire teams to achieve goals. Create a culture of collaboration, accountability, and continuous improvement. Requirements B.A./B.S. required. M.A/M.S. preferred. Work Experience: At least 12 years of progressively responsible technology management experience including CRM. An understanding of fundraising operations and requirements and higher education experience is required. At least 5-8 years of supervisory experience in large and complex organizations. Other Skills & Competencies Familiarity with industry guidelines for gift accounting, including applicable IRS regulations, FASB, and CASE standards. Excellent organizational, relationship building and communication skills. Demonstrated experience developing and implementing technology strategies and projects aligned with organizational objectives. Demonstrated experience supporting user adoption and managing changes related to technology and CRM implementations. Proven track record overseeing the successful delivery of CRM (and ideally Salesforce) projects, ensuring they are completed on time, within budget, and to the required quality standards. Strong proficiency and understanding of fundraising and business processes, reporting, and CRM (Salesforce) platform features, functionality, and best practices. Demonstrated ability to effectively lead, inspire, mentor, recruit, retain and develop a goal-oriented professional staff. Significant experience managing budgets and personnel. We have partnered with Boyden [boyden.com] on this vital search. For more information or to apply, please contact Sara Swisher-Anderson sswisher@boyden.com Pay Range Disclosure The University's pay ranges represent a good faith estimate of what Brandeis reasonably expects to pay for a position at the time of posting. The pay offered to a selected candidate during hiring will be based on factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience and education/training, internal peer equity, and applicable legal requirements. Equal Opportunity Statement Brandeis University is an equal opportunity employer which does not discriminate against any applicant or employee on the basis of race, color, ancestry, religious creed, gender identity and expression, national or ethnic origin, sex, sexual orientation, pregnancy, age, genetic information, disability, caste, military or veteran status or any other category protected by law (also known as membership in a "protected class").

Posted 1 week ago

Reinsurance Group of America logo
Reinsurance Group of AmericaVarious, CT

$104,350 - $155,350 / year

You desire impactful work. You're RGA ready RGA is a purpose-driven organization working to solve today's challenges through innovation and collaboration. A Fortune 200 Company and listed among its World's Most Admired Companies, we're the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all. A Brief Overview The Investment Systems Administration Specialist supports and manages critical Investment platforms and vendors, ensuring stability, security, and alignment with business needs. The role combines technical administration, vendor coordination and continuous improvement to optimize how systems are used across the department. The ideal candidate has deep, hands-on experience working in the Blackrock/Aladdin ecosystem (or equivalent enterprise Investment platforms). What you will do Provide day-to-day application support, including troubleshooting and incident resolution as well as coordination and communication of system upgrades and new releases with business and vendor teams. Engage with vendors to track, escalate, and resolve support tickets. Lead the technical implementation and deployment of Aladdin modules (and other Investment systems) into our environment - requirements, design, configuration, testing, rollout, and post-go-live support. Evaluate new BlackRock and other Investment system product releases and modules; translate product capabilities into business use cases and recommended adoption plans for investment, operations, risk, and data teams Manage relationships with external Investment system vendors including invoice reconciliation and disbursement. Manage user access, permissions, and entitlements across investment systems. Manage network access for the Investments department by maintaining role-based groups and coordinating with system access controls. Maintain vendor repositories and track application versions. Develop and maintain reporting policies, procedures, standards, and controls to ensure accuracy and consistency. Drive continuous process improvement and automation across platforms. Create, monitor, and track key performance indicators (KPIs) to measure system performance, user satisfaction, and operational efficiency. Education and Experience Required Bachelor's degree in Accounting, Finance, Information Technology, Mathematics or equivalent working experience AND 7+ years' experience in the investment industry INCLUDING: 5+ years' experience with investment operations processes and systems 5+ years' experience with data management processes, functions, and methodologies 2+ years' experience as a liaison to IT as a system Product Owner OR Master's degree in Accounting, Finance, Math or equivalent field AND 5+ years' experience in the investment industry Preferred Experience with data visualization software (Tableau, PowerBI etc.) Experience with BlackRock Solutions Aladdin, Bloomberg, MarkitEDM or other Data Management Platform Experience with Azure DevOps or similar tool Experience with SQL Server Management Studio Skills and Abilities Required Exceptional investigative, analytical, and problem-solving skills Leader and role model in a highly collaborative environment Intermediate knowledge of broad investments operations and market data Well organized with the ability to multi-task and effectively manage changing priorities Ability to liaise with individuals across a wide variety of operational, functional, and technical disciplines Ability to translate business needs and problems into viable/ accepted solutions Ability to work independently with little supervision, as well as in a team Advanced Knowledge of Microsoft products, Visio Strong knowledge of the Aladdin product set, common integration patterns (SFTP, APIs, file feeds), and data domains (positions, holdings, prices, transactions) Proven experience managing vendor relationships and participating in contract/SLA negotiations for enterprise software. #LI-MB1 What you can expect from RGA: Gain valuable knowledge from and experience with diverse, caring colleagues around the world. Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought. Join the bright and creative minds of RGA, and experience vast, endless career potential. Compensation Range: $104,350.00 - $155,350.00 Annual Base pay varies depending on job-related knowledge, skills, experience and market location. In addition, RGA provides an annual bonus plan that includes all roles and some positions are eligible for participation in our long-term equity incentive plan. RGA also maintains a full range of health, retirement, and other employee benefits. RGA is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, age, gender identity or expression, sex, disability, veteran status, religion, national origin, or any other characteristic protected by applicable equal employment opportunity laws.

Posted 2 weeks ago

SoFi logo

System Administration Analyst

SoFiCottonwood Heights, UT

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Job Description

Employee Applicant Privacy Notice

Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The Role: 

SoFi is seeking a System Administration Analyst in our Workforce Management group who is passionate about customer experience and has the skills and experience to deliver outstanding results. 

The Workforce Systems Administrator is responsible for the configuration, maintenance (access and licenses) and optimization of the workforce management tools and systems that support WFM and Operations. This role ensures system reliability, accuracy and alignment with operational needs while also serving as the primary liaison between business stakeholders, Unified Comms/IT and vendors. 

What You'll Do:

  • Administer, configure and maintain systems (Genesys, Intradiem, Verint, DPA, Jira, Confluence)

  • Manage system access, security roles, access and permissions in compliance with organizational policies

  • Troubleshoot technical and functional issues and partner with vendors for resolution and escalating concerns

  • Data integrity through audits, monitoring and reconciliation

  • Responsible for Jira Ticket processing and SLA response times (request/modify/delete access, team changes/manager assignments)

  • Develop and maintain system documentation/SOP, user guides and training material

  • Maintenance and creation of dashboards for monitoring

  • Support testing, upgrades and deployment of use cases and enhancements

  • Partner closely with Project Management and serve as a POC in relation to WFM projects and integrations

  • Provide extensive support, direction, and education for WFM analysts and operations

  • Ability to work independently and make sounds decisions with minimal to no guidance from manager

What You Need:

  • Systems and WFM experience required

  • Experience with Intradiem, Genesys, Verint, DPA

  • Skilled in Confluence, Jira, and Compass

  • Knowledge of telephony, IVR, and ACD routing

  • Extensive knowledge of Microsoft Excel for Data mining and reporting

  • Attention to detail with ability to recognize and solve problems and support initiatives 

  • Excellent customer service skills: decision making, communication (verbal and written), ability to lead and direct meetings

  • Ability to work independently as well as be a team player

  • Equivalent work experience in a similar position may be substituted for educational requirements

Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. 
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFipage!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

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