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The Business Analyst contractor will work with internal teams to analyze business needs, evaluate current processes, and support the development of technical solutions that improve efficiency and overall performance. This role partners closely with project teams, end users, and technical staff to translate business requirements into clear and actionable documentation.

Responsibilities

• Analyze and evaluate business requirements in partnership with personnel across departments.

• Conduct discovery sessions to understand business needs and translate them into detailed user stories.

• Review business processes from beginning to end and identify opportunities for operational and financial improvement.

• Document business needs and convert them into clear system requirements specifications.

Process Improvement

• Identify opportunities to improve business efficiency through enhanced processes or new technical solutions.

• Provide recommendations on system upgrades, software enhancements, and modifications.

• Support strategy development related to process optimization.

Technical and Functional Support

• Assist both end users and software developers by providing clarification on requirements and system behavior.

• Troubleshoot software issues and support resolution efforts.

• Conduct basic hardware or software repairs as needed.

• Configure software systems in alignment with documented requirements.

• Prepare and deliver reports related to software analysis or system performance.

Requirements

• Experience as a Business Analyst or in a similar analytical role.

• Strong ability to gather, document, and translate business requirements.

• Familiarity with user story creation and Agile project environments.

• Ability to troubleshoot software issues and support system configuration.

• Excellent communication and cross functional collaboration skills.