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Fastly Inc.New York City, NY
Posting Open Date: 8/20/25 Anticipated Posting Close Date*: 10/20/25 Senior Enterprise Business Systems Analyst, Customer Success Fastly Business Systems team is looking for a Senior Enterprise Business Systems Analyst, Customer Success. The Customer Success organization includes Account Management, Professional Services and Customer Support functions. The Senior Business Systems Analyst integrates strategic thinking, problem-solving skills and cross-functional collaboration to execute on the Customer Success strategy, drive innovation and business results. Utilize past experience to analyze business needs, partner with Customer Success teams to recommend, implement optimizations and Customer Success technology tools. What You'll Do: Stakeholder Collaboration & Business Partnership Collaborate with Customer Success, Professional Services, Customer Support, and cross-functional technology teams to understand goals and translate them into effective system and process solutions. Partner with senior leaders to understand evolving business strategies and recommend solutions that align with longer-term objectives. Build trusted relationships with executive stakeholders by clearly communicating project impacts, risks, and outcomes. Act as the go-to resource for implementation and daily operation of Customer Success technology platforms. Customer Success Process Optimization & Automation Analyze current Customer Success, Professional Services, and Support workflows to identify gaps and opportunities for efficiency. Recommend and implement enhancements or new solutions that streamline team operations and support strategic growth. Identify manual, time-consuming processes and design scalable automation in partnership with development teams. Product Ownership & Agile Execution Translate business requirements into Solution Design Documents (SDDs), functional specs, and user stories with clear acceptance criteria. Manage a prioritized backlog of requests and enhancements, balancing immediate needs with longer-term scalability. Partner with program managers and developers to define timelines, track progress, and deliver solutions on schedule. Develop detailed test scripts, coordinate User Acceptance Testing (UAT), and track issues to resolution before deployment. Data & Reporting Enablement Partner with analytics and technology teams to build a unified and accurate view of Customer Success data. Define reporting and dashboard requirements that help leaders track progress against business goals. Ensure consistency and integrity of data across Customer Success systems. Change Management & Adoption Support training, documentation, and knowledge sharing for Customer Success tools and processes. Provide post-launch support to drive adoption and continuous improvement of solutions. Proactively gather feedback from business stakeholders to identify future opportunities and ensure solutions continue to align with strategy. What We're Looking For: Bachelor's degree in business, management information systems, computer science, or related field. 5 to 8+ years of Salesforce experienc (Service Cloud, Experience Cloud), Slack Apps, Elevate, and Workato 8+ years of experience as a Business Systems Analyst or Product Owner in Customer Success, Revenue, or Customer Support domains within a SaaS environment. Strong business analysis and process improvement skills, with the ability to identify gaps and recommend scalable solutions. Experience translating business needs into clear requirements, user stories, and acceptance criteria to guide development teams. Familiarity with analytics and reporting platforms (e.g., Looker, Tableau, or equivalent) to support insights and data-driven decisions. Exposure to AI-driven solutions and ability to evaluate where they can improve efficiency and scale. Experience with Agile methodologies for planning and executing application development, enhancement, and support. Strong SQL skills, with the ability to write medium-complexity queries. Self-motivated, adaptable, and able to thrive in a fast-changing environment with competing priorities. Excellent problem-solving, organizational, and interpersonal skills with the ability to communicate tradeoffs, impacts, and recommendations to both business stakeholders and senior leaders. Ability to build trust and credibility with stakeholders, contributing to conversations around process scalability and technology alignment with business strategy. We'll be super impressed if you have experience in any of these: The following certifications: Scrum Master or PMP Workato, Jira, Ironclad, Lucid, Looker, Big Query Work Hours: This position will require you to be available during core business hours Work Location(s) & Travel Requirements: This position is open to Hybrid And Remote Work Locations. The preferred locations for this position are: San Francisco, CA New York, NY Denver, CO Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. There is a strong preference for Hybrid near a local office. However, we may be willing to consider remote candidates within the US. This position may require travel as required by your role or requested by your manager. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Salary: The estimated salary range for this position is $119,880.00 to $ 159,840.00. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location. This role may be eligible to participate in Fastly's equity and discretionary bonus programs. Benefits: We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2025, we offer 11 paid local holidays, 11 paid company wellness days.

Posted 30+ days ago

SimplePractice logo
SimplePracticeSanta Monica, CA
About Us At SimplePractice, our team is dedicated to improving the health and wellness industry by building a suite of innovative solutions for practitioners and their clients. Our product supports practitioners on their clinical journey to becoming licensed, helps them manage their business and practice once they're up and running, and enables new clients to discover and interact with practitioners. Taking a practitioner-first approach in everything we do makes it possible for health and wellness practitioners to devote more time to their clients while they use SimplePractice to start, grow, and maintain a successful private practice. The Role We are looking for a skilled and analytical Business Intelligence Data Analyst with 3+ years of experience to join our Customer Success team. In this role, you will turn data into insights to drive decisions, improve customer outcomes, and help scale our Customer Success operations. Your expertise in SQL and data storytelling will be key to identifying trends, supporting key initiatives, and building impactful dashboards and reports. Key Responsibilities Partner with Customer Success leadership to define, track, and analyze key performance indicators (KPIs) Build and maintain SQL-based queries, reports, and dashboards using BI tools (e.g., Tableau, Looker, PowerBI) Translate business needs into analytical frameworks and actionable insights Monitor and report on customer engagement, retention, onboarding, and different channel (phone, chat, email) support metrics Collaborate cross-functionally with Product, Engineering and Data Engineering teams to access and model relevant data Ensure data accuracy, integrity, and consistency across reporting sources Desired Skills & Experience A bachelor's degree in Computer Science, Information Systems, Data Science, Business Analytics, or a related field (Masters degree preferred) . 6+ years of experience in a data analyst, business intelligence, or related role Advanced SQL skills and experience working with relational databases Hands-on experience with BI/reporting tools (e.g., Tableau, Looker, Power BI) Strong analytical thinking and ability to distill complex data into clear insights Experience working with or supporting Customer Success, Customer Experience, or similar customer-facing teams Excellent communication and stakeholder management skills Ability to work independently and manage multiple priorities in a fast-paced environment Bonus Points Experience with customer lifecycle analysis Familiarity with dbt, Snowflake, or cloud data warehouses Base Compensation Range $100,000 - $125,000 annually Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay. The above represents the expected base compensation range for this job requisition. Ultimately, in determining your pay, we'll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors. Benefits We offer a competitive benefits program including: Medical, dental, vision, life & disability insurance 401(k) plan with company match Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays Mental health resources Paid parental leave & Backup Care Tuition reimbursement Employee Resource Groups (ERGs) California Job Applicant Privacy Notice Thank you for your interest in opportunities at SimplePractice LLC ("SimplePractice" or "us" or "we" or "our"). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. For more information about our privacy practices, please contact us at privacy@simplepractice.com.

Posted 30+ days ago

DLA Piper logo
DLA PiperBoston, MA
DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let's see what we can achieve. Together. Summary The BD & Marketing Manager plays an important role in supporting the business development and marketing priorities of the Intellectual Property and Technology practice group. Working closely with the Practice Group Leader, subgroup leaders, and team members across the firm, this individual helps drive client-focused initiatives, support go-to-market campaigns and contribute to the group's visibility and growth. This role involves strong project coordination, writing, and communication skills. The BD & Marketing Manager helps track business development activity, coordinate practice campaigns, support client targeting, and develop high-quality materials. They bring a proactive approach to execution, attention to detail, and a collaborative mindset. The ideal candidate is a self-starter who is comfortable working in a fast-paced environment, able to manage multiple projects, and eager to learn and grow as a marketing and BD professional. The role also includes support for cross-functional projects such as CRM, experience management, client onboarding, and lateral integration. Location This position can sit in any of our U.S. offices and offers a hybrid work schedule. Responsibilities Support practice group and subgroup leaders in executing on BD and marketing initiatives and tracking progress against priorities. Monitor IP law developments, patent, trademark and copyright trends, franchise regulations, and technology and life sciences sector changes to help identify opportunities for client outreach and thought leadership. Develop a solid understanding of the practice group's strengths to support creation of client-facing materials and positioning. Coordinate with senior team members and provide assistance on practice-specific campaigns and projects. Use business intelligence tools to support client targeting, lead tracking, and growth opportunities. Partner with communications and marketing colleagues on go-to-market initiatives and promotional campaigns. Leverage CRM and other tools to help manage business development pipelines and campaign outcomes. Collaborate across practice groups, sectors, and client teams to support integration and cross-practice marketing. Assist with pitch and proposal development, directories submissions, and the creation of awards content. Help plan and execute client-facing events and sponsorships aligned with the practice group's strategic priorities. Support budget tracking and reporting to ensure marketing spend aligns with business goals. Contribute to department-wide initiatives including onboarding, CRM adoption, and experience management. Coordinate with recruiting and integration teams to support BD onboarding of new hires. Stay current on marketing technologies and contribute ideas to improve efficiency and impact. Other duties as assigned. Desired Skills The ideal candidate has prior experience in law firm or professional services marketing and brings strong written and verbal communication skills, with a focus on clarity, tone, and accuracy. They are organized, detail-oriented, and comfortable managing multiple projects in a fast-paced environment. A proactive, collaborative mindset and sound judgment are essential, along with a willingness to learn and adapt to evolving business needs. Familiarity with litigation or disputes practices with an understanding of the business drivers and client expectations in these areas is strongly preferred. The candidate should be proficient in Microsoft Word, Excel, and PowerPoint, and experience with CRM platforms or marketing technologies is a plus. Strong writing, editing, and presentation skills are critical, as is a growth mindset that embraces continuous improvement and teamwork. Minimum Education Bachelor's Degree in Marketing, Communications, Business or related field. Minimum Years of Experience 5 years' Sales/Marketing experience in a professional services environment. Essential Job Expectations While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner. Provide timely, accurate, and quality work product. Successfully meet deadlines, expectations, and perform work duties as required. Foster positive work relationships. Comply with all firm policies and practices. Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed. Ability to work under pressure and manage competing demands in a fast-paced environment. Perform all other duties, tasks or projects as assigned. Our employees are expected to embrace and uphold our firm values as a part of our DLA Piper culture. We are committed to excellence in how we represent our clients and develop our people. Physical Demands Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Work Environment The individual selected for this position may have the opportunity for a hybrid work arrangement comprised of remote and in-office work, the requirement for which will be determined in coordination with the hiring manager or supervisor and may be modified at the firm's discretion in the future. Disclaimer The purpose of this job description is to provide a concise statement of the work elements and to organize and present the information in a standardized way. It is not intended to describe all the elements of the work that may be performed by every individual in this classification, nor should it serve as the sole criteria for personnel decisions and actions. The job duties, requirements, and expectations for this position may be modified at the Firm's discretion at any time. This job description does not change the at-will nature of employment. Application Process Applicants must apply directly online instead of sending application materials via email. Accommodation Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process. If you have a request for an accommodation during the application process, please contact careers@us.dlapiper.com. Agency applications will not be considered. No immigration sponsorship is available for this position. The firm's expected hiring range for this position is $133,625 - $202,352 per year depending on the candidate's geographic market location. The compensation offered for employment will also be dependent on other factors including the candidate's experience, skills, educational and professional background, and overall qualifications. We offer a comprehensive package of benefits including medical/dental/vision insurance, and 401(k). #LI-FG1 #LI-Hybrid DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job applicant poster viewing center.

Posted 30+ days ago

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Forms and SurfacesNashville, TN
Forms+Surfaces is a leading designer and manufacturer of a wide range of architectural products used in public spaces around the globe. Our growing brand is known for its breadth of product lines, including surface materials, elevator interiors, doors and hardware, information displays, wall systems, columns, railing, and outdoor site furniture. We are currently seeking an experienced, highly motivated Architectural Sales professional for the position of Business Development Manager, Nashville, Tennessee area, with a focus on our Architectural Products/Surfaces. Beyond stellar sales skills, the ideal candidate will meet the following criteria: Strong, experience-based understanding of the A&D community; proven success working with architects, contractors, designers, landscape architects, facility owners, and other specifiers. The ability to craft technical, "substitution-proof" specifications and follow them throughout the bidding and ordering cycle. In-depth knowledge of specifiers' needs, requirements, and concerns, and the ability to offer creative solutions to their challenges. The ability to prioritize multiple tasks and projects in a fast-paced environment. Excellent communications and organizational skills, along with the ability to fully utilize our CRM software and other technologies. Enjoy working in a collaborative, entrepreneurial environment and engaging team members throughout the organization - Sales, Marketing, Manufacturing, and Design - to accomplish a common goal. This unique opportunity offers career independence and control with a company that provides ample support, training, and hands-on mentoring to help ensure success. This position will allow you to work in an established territory and partner with an experienced Business Development Manager for added support and guidance. The ideal candidate will be a graduate Architect/Landscape Architect/Designer (or related) and have some specific technical Architectural or related experience before transitioning into a sales role calling on end-users in the A&D community. Must have strong contacts in the local A&D community to be considered for this role! Local candidates only and only those with experience within the A&D or related community will be considered!

Posted 30+ days ago

NexDine logo
NexDineCape Coral, FL
Who We Are: NEXDINE Hospitality's family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwide. We put our people first to deliver finely tailored, expertly managed programs. The NEXDINE Experience is responsive, transparent, and authentic. Learn more at www.NEXDINE.com. Job Details Position: Vice President of Business Development-Corporate Dining Location: South Florida Salary: $120,000 - $150,000 Pay Frequency: Weekly - Direct Deposit What We Offer You: Generous Compensation & Benefits Package Health, Dental & Vision Insurance Company-Paid Life Insurance 401(k) Savings Plan Paid Time Off: Vacation, Holiday, Sick Time Employee Assistance Program (EAP) Career Growth Opportunities Various Employee Perks and Rewards Job Summary: We're seeking an experienced business development leader to grow our presence in the Corporate Dining markets in South Florida. This role focuses on building relationships with businesses and organizations that view hospitality as a key part of their brand and culture. The ideal candidate has a background in selling dining or hospitality services, strong communication and financial skills, and a passion for delivering exceptional client experiences. Prior experience in corporate or education dining markets is preferred. The Vice President of Business Development will be responsible for ensuring NEXDINE's commitments to our clients and customers are met, while seeking out new business opportunities with prospective clients that share a similar vision and values. Your deep passion for the food industry and desire to take pride in your work will be immediately noticed and rewarded. Come see what separates NEXDINE from the competition. Business Development Responsibilities: Identify and cultivate new business opportunities to meet sales quotas Establish a territory management plan to identify and manage new opportunities Manage and grow database of prospects and activities Develop financial proformas, proposals and presentations Travel as required Qualifications and Experience: Minimum of 3 years proven sales experience preferably within senior living and healthcare dining Services In-depth knowledge of current dining trends Strong oral, written and presentation skills P&L management and financial analysis Proficient in Microsoft Office and Salesforce Self-driven "hunter" mentality, strong prospecting skills Detail oriented Must live within assigned territory

Posted 30+ days ago

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SBM ManagementLake Saint Louis, MO
SBM Management is searching for a Director of Business Development to join our team! The Director of Business Development will work closely with SBM's internal corporate procurement team and operations teams to drive growth in SBM's facility support services and product offerings. This role will be directly responsible for identifying new business opportunities and executing strategies to increase revenue across SBM's operational sites. The ideal candidate will have experience in business development, facility services, and an entrepreneurial mindset to support and enhance SBM's growth objectives. This role requires a high level of autonomy, an extreme sense of urgency, and the ability to develop actionable plans in support of operations teams. Roles & Responsibilities Drive revenue growth by identifying and pursuing new business opportunities for SBM's operations teams, focusing on expanding facility support services and products across operational sites. Develop and execute business development strategies to increase the range and scope of services SBM offers to its clients, including facility management, janitorial services, maintenance, and related product offerings. Collaborate with internal teams (Procurement, Operations, Legal, Safety, Finance) to align business development initiatives with operational goals, ensuring seamless execution and alignment with SBM's overall strategy. Guide the vendor selection, onboarding, and relationship management process to ensure SBM's suppliers support new service and product offerings for the growth of facility support, and align with strategic goals. Create actionable plans for operations teams to execute on business development opportunities, ensuring growth targets and objectives are met with precision and urgency. Operate with a strong sense of ownership, overseeing initiatives from inception through execution, and taking full responsibility for delivering on growth goals. Identify and prioritize new service and product offerings that meet client needs and enhance SBM's competitive positioning in the facility support services market. Drive business performance by leveraging market data, competitor analysis, and internal feedback to create targeted growth strategies. Support operational execution by working closely with site-level teams, ensuring new service offerings and growth initiatives are delivered smoothly and within established timelines. Monitor progress and adjust strategies as needed to ensure goals are met, demonstrating agility and the ability to pivot in a fast-moving environment. Provide leadership to both internal teams and external partners, fostering collaboration and ensuring all stakeholders are aligned and committed to achieving business growth targets. Education and/ or Experience Bachelor's degree in business, supply chain management, facilities management, or a related field from an accredited university; or an equivalent combination of education and experience. 8+ years of progressive experience in business development, sales, or related roles within facilities support services or operations management, with increasing levels of responsibility. 5+ years of experience building relationships across business functions and supporting senior leaders in executing strategic growth initiatives. Knowledge, Skills, and Abilities Strong problem-solving and decision-making abilities, with the capability to drive performance and meet goals under tight deadlines. Compensation: $135,000 - $150,000 per year - This role may be eligible for commission. Shift: Full time SBM Management Services, LP and its affiliates are proud to be equal-opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status. #LI-DC1

Posted 30+ days ago

T.Y. Lin International logo
T.Y. Lin InternationalSaint Louis, MO
WHERE PASSION + PURPOSE ALIGN We are the curious. Problem solvers. Driven to unlock the potential in every system. Across five countries are 1,100 engineers, designers, and consultants collaborating to elevate the human experience, create more resilient communities, and protect the health of the planet. We transform the built environment by creating dynamic solutions - living systems - that are smart, resilient, and connected. At Introba, this is why we show up every day. To use our curiosity for good. To inspire change. To empower changemakers Introba provides world-class building engineering design, analytic, and consulting services at all scales, specializing in net-zero first thinking. Through the cultivation of thought leadership, we deliver sustainable and forward-thinking solutions to the most complex design challenges facing the world's leading clients and partners. Job Summary We are seeking a motivated and strategic Business Development Professional to expand our presence in the St. Louis region across Higher Education, Science & Technology, and Healthcare markets. This role focuses on building and maintaining relationships, identifying opportunities, and supporting pursuit strategies that align with the firm's growth objectives. The ideal candidate will remain engaged from lead identification through pursuit and project award, ensuring continuity, a seamless client experience, and strong long-term partnerships. Responsibilities & Qualifications Responsibilities: Lead and support business development efforts across the St. Louis region. Build and maintain strong relationships with architects, contractors, owners, developers, and other key stakeholders. Research market trends, client priorities, competitor activity, and emerging opportunities to inform business development strategies. Work closely with regional principals, project managers, and marketing teams to shape pursuit strategies, identify and form teaming partnerships, and develop compelling win themes. Support development of annual business plans and regional growth strategies. Conduct targeted outreach - including calls, emails, and in-person meetings - to build rapport with clients and partners, secure introductions, and foster long-term relationships. Assist with preparation of qualifications, proposals, and interview materials. Stay engaged through pursuit, negotiations, and project award to ensure continuity, reinforce trust, and create a seamless client experience. Represent the firm at industry events, conferences, and client meetings to enhance visibility and brand recognition, while supporting marketing and PR efforts such as presentations, content development, and public relations opportunities. Maintain accurate and up-to-date information in the firm's CRM system to support proactive relationship management and pipeline tracking. Qualifications: Bachelor's degree in Business, Marketing, Communications, or related field (advanced degree preferred). Minimum 5 years of experience in business development, marketing, or client engagement within the A/E/C industry. Demonstrated ability to build and sustain long-term client and partner relationships. Proven success in identifying opportunities and supporting winning project pursuits through award. Strong organizational skills with the ability to manage multiple priorities and deadlines. Excellent communication, presentation, and interpersonal skills. Creative, self-motivated, and collaborative, with a strong passion for networking and relationship building. Proficiency with Microsoft Office Suite and CRM platforms, with the ability to track, analyze, and report on business development activity. Ability to travel up to 10% within the region, with occasional overnight stays. Additional Information #LI-Hybrid Introba offers a comprehensive total rewards package. Our benefits may include medical , disability and life insurance coverage , continuing education benefits, paid time off, employee assistance program and a retirement savings plan with company matching contributions. Benefits will vary by country location and may only be available in US or Canada. We encourage all candidates to explore our total rewards offering. Introba is an equal opportunity employer, and we prohibit discrimination and harassment of any type as protected by federal, provincial, state or local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees. The company and its employees are required to comply with all local health authority, legal or lawful client requirements.

Posted 30+ days ago

ClearNote Health logo
ClearNote HealthSan Diego, CA
Job Title: Head of Business Development- Global Biopharma Partnering Reports to: Chief Executive Officer FLSA: Exempt Location: Remote (San Diego, CA or San Francisco Bay Area, CA preferred) Position Summary: ClearNote Health is an early cancer detection company focused on the development and commercialization of non-invasive epigenomic tests to detect cancer through a standard blood draw, earlier than existing methods and when the disease is still treatable. Leveraging its novel liquid biopsy technology, ClearNote Health is initially focused on high-mortality cancers with the greatest need for early detection, starting with pancreatic and certain women's cancers. The Head of Business Development- Global Biopharma Partnering is a key leadership role at ClearNote Health, responsible for driving revenue growth through strategic biopharma partnerships and collaborations leveraging our Virtuoso Epigenomics Platform. This individual working closely with our scientific leadership will build, manage and deepen partnerships with pharmaceutical and biotechnology companies, shape our biopharma data solutions offerings, secure new projects and exceed revenue targets. The ideal candidate will possess deep knowledge of the biopharma landscape, particularly in oncology and the technologies used to support advanced R&D in the areas of drug development, diagnostics, genomics, and data solutions, and will leverage their experience and network to drive growth for the organization. This role will... Key Responsibilities: Strategic Partnerships: Identify, develop, negotiate and manage partnerships with biopharmaceutical companies for both R&D and commercial opportunities. Drive revenue growth by creating, cultivating and building strong relationships with biopharma partners. Academic Engagement & Thought Leadership: Establish and foster connections with key academic experts involved in research collaborations with biopharma companies. Leverage these relationships to drive new business and enhance ClearNote Health's positioning within the industry. Tailored Solutions Development: Collaborate with internal scientific, product development and medical teams to understand biopharma clients' clinical questions, deliver customized data solutions to meet their research and clinical needs such as therapy response monitoring, patient selection, biomarker discovery, and recurrence detection. Establish a vision and pipeline of projects within the client's development pathway for a long-lasting book of business. Business Development Leadership: Manage the end-to-end BD process in collaboration with cross functional team members such as marketing, lab operations, biopharma development and finance from lead generation, follow-up, proposal development, and securing contract approval, achieving favorable terms for both parties to enable long-term, profitable partnerships. Cross-functional Collaboration: Work closely with teams across biopharma development, R&D, laboratory operations, bioinformatics, information technology, legal, medical affairs, marketing and finance to enable successful acquisition, execution and delivery of customized solutions to support driving repeat business. Optimize BioPharma Offerings: Act as a voice of the BioPharma customer and help identify new use cases and optimize ClearNote Health's BioPharma Data Solutions offerings based on client needs, market trends and competitive positioning. Industry Representation: Act as an external face of the organization, attending industry events and oncology conferences to promote ClearNote's services, strengthen existing relationships, and foster new ones. Financial Forecasting: Work with finance and biopharma development to forecast revenue and take accountability for business results. Communicate with executive management and board members on strategy, execution and results. Core Values: Put Patients First: Prioritize future patient impact by delivering high-quality solutions to clients quickly and with purpose. Redefine the Possible: Innovate and take calculated risks to discover and implement new ideas that are designed to improve patient outcomes. Together We Win: Collaborate across teams and with stakeholders to drive success for customers, patients, and the organization. Required Qualifications: Education: BA/BS in life sciences and/or technology required. MBA, PhD, or advanced degree in life sciences or related technical studies strongly preferred. Experience: 10+ years of business development experience in biopharma or biotech, with a proven track record in consultative sales or partnership development. Demonstrated ability to lead complex partnership negotiations, understand and manage multi-level stakeholders and drive business growth. Established network of academic experts who collaborate with biopharma companies conducting similar research. Skills: Strong understanding of oncology, cancer therapeutics, diagnostics, genomics, and/or precision medicine. Ability to understand and translate complex scientific concepts and communicate the benefits of our Virtuoso platform to customers. Expertise in pharmaceutical and biotechnology development, translational medicine and commercial pathways, and key decision-making steps including influence mapping, stakeholders and processes. Experience in leveraging scientific expertise to meet client needs and close contracts. Exceptional negotiation, communication, and interpersonal skills. Strong strategic thinking, data analysis, and decision-making capabilities. Strong cross-functional team player with internal and external team members. Willingness to execute a broad range of tasks in a start-up environment Entrepreneurial mindset with ability to identify new business opportunities and drive growth. Preferred Qualifications: Biopharma Expertise: In-depth knowledge of biopharma business processes, including oncology research and development, drug development, biomarker discovery, translational medicine, lab services, bioinformatics, and clinical trials. Sales & Business Development: Proven experience in B2B sales, partnership development, and strategic growth within biopharma, with a focus on scaling relationships from modular sales to larger partnerships. Lateral Experience: Prior roles in R&D, medical affairs, product management, marketing, or CLIA laboratory operations. Industry Leadership: Experience representing a company in high-profile industry settings, negotiating with top-level executives, and driving cross-functional initiatives. Compensation & Benefits: Annual Hiring Range: $175,000 - $250,000 (compensation may vary based on location, experience, and skills). Competitive benefits package, including healthcare, retirement, and performance incentives. Travel: Travel Requirement: 25-50% travel, including domestic and international travel. Physical & Compliance Requirements: Must complete pre-employment background checks, drug screening, and reference verification. Complete all required safety, compliance, and job-specific training. This role is an exciting opportunity for a business development leader who thrives in a fast-paced, innovative environment and is eager to drive strategic biopharma partnerships while leveraging academic collaborations and cross-functional expertise to shape the future of oncology diagnostics and epigenomics in service of superior patient outcomes. ClearNote Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our commitment to Diversity, Equity, and Inclusion: We celebrate diversity in perspectives and backgrounds, and this is reflected in our innovation and versatility. Our differences make us unique, help us innovate, and allow us to persevere. We stand firmly behind our values, strive to achieve representation, and celebrate diversity in perspectives and backgrounds.

Posted 30+ days ago

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AccountinuitySaint Paul, MN
Apply Job Type Full-time Description About Us 7-time winner of the 50 Fastest Growing Companies in the Twin Cities, All In One Accounting is the strategic accounting team for mission-driven nonprofits and growth-minded entrepreneurs. All In One Accounting's thorough and comprehensive set of services move our clients from financial chaos to business clarity and beyond. Simply said, our mission is to empower entrepreneurs and to support profitable Growth, equip them to Protect their assets, and enable nonprofits to Amplify their impact. Job Description As a Nonprofit Business Development Representative, you will have a significant impact on the lives of our clients by identifying the right services to fuel hope and optimism for their future. You will do this by building meaningful relationships with boards, key partners, and nonprofit leaders. You will leverage your experience to act as a trusted advisor, help solve complex problems, leading to financial clarity and growth for our clients. This role offers an opportunity to directly impact others, enabling your personal and professional growth while working within a collaborative, dynamic team. Key Responsibilities Revenue Generation: Build a book of business to ensure organizational growth objectives are met, while exuding the AIOA core Values in all situations. Lead Generation & Outreach: Identify potential clients through research, prospecting, and outreach, utilizing tools like LinkedIn and other social platforms, email campaigns, and networking events. Market Analysis: Conduct research on AIOA core industries and markets to identify trends, competitive landscape, and client needs to identify new business opportunities. Relationship Building: Develop and nurture relationships with key stakeholders at various companies, understanding their pain points and matching our solutions to meet their business objectives with an understanding and comprehension of the overall mission of AIOA. Build Community: Join professional networking organizations to represent AIOA to the community. Identify opportunities to join a Board or a cause which you are passionate about. Product Knowledge: Maintain in-depth knowledge of AIOA services, industry trends, and the competitive landscape to effectively communicate our value proposition to prospects. Sales Pipeline Management: Manage the sales cycle from initial contact to close, including conducting discovery calls, assessing client needs, and proposing our services effectively. Sales Targets & Reporting: Meet or exceed monthly and quarterly sales targets and regularly update CRM with accurate information on prospect activity, forecasted revenue, and key sales metrics to support the growth of AIOA and inform key team members. Collaboration with Marketing & Operations: Work in a team-oriented environment to develop targeted campaigns, specific messaging, and ensure a seamless transition from sales to onboarding. Continuous Learning: Stay up to date with industry best practices, changes in accounting regulations, and relevant certifications that enhance credibility in the market. Requirements Professional Experience/Qualifications A love of small businesses and nonprofits and desire to work with them 2+ years business development experience in B2B environment Strong negotiation skills with a problem-solving mindset Excellent communication and interpersonal skills with an aptitude for building strong client relationships. Ability to address prospect requests in a timely manner and keep matters strictly confidential Ability to work with a dynamic team of seasoned professionals in a fast-paced environment while maintaining a high level of professionalism and incorporating fun into the team culture. Education Bachelor's degree is required; MBA, CPA or equivalent strongly preferred Compensation Salary Range - $85,000 - $100,000 base + Uncapped Commission Benefits Medical, dental, vision, and a variety of supplemental options including 401K, life insurance, long and short term disability, accident, hospitalization, critical illness, HSA, FSA, and dependent care. All In One Accounting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws Salary Description $85,000 - $100,000 base + Uncapped Commission

Posted 30+ days ago

Marsh & Mclennan Companies, Inc. logo
Marsh & Mclennan Companies, Inc.Schaumburg, IL
About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award-winning culture that fosters a highly productive and results-driven working environment. A day in the life. As an Account Manager, your role is to ensure the successful delivery of services to clients by creating and implementing customized service plans. You are responsible for building strong relationships with clients, understanding their needs, negotiating coverage, and managing proposals and renewals. Additionally, you will maintain accurate client information and foster a collaborative service experience. Our future colleague. We'd love to meet you if your professional track record includes these skills: 3+ years' experience in commercial Property & Casualty insurance at an agency or related company Excellent written and verbal communication skills to effectively service customers Being a self-starter; a highly organized problem solver with good time management skills to meet deadlines Dialing into the details, ensuring accuracy of the minute details of a project or task Interpreting complex documents, such as insurance policies with multiple coverages, detailed applications and proposals. Computer proficiency with Excel Spreadsheets, Word Documents, and navigating Agency Management Systems Experience managing the full marketing process and negotiating contracts Ability to work on a fast paced, high-energy team while maintaining a positive attitude These additional qualifications are a plus, but not required to apply: Property & Casualty license preferred, or the ability to obtain upon hire BS/BA in Business, Insurance or related field CPCU, ARM, CISR or other professional insurance designation related to Property & Casualty Experience working with Applied Epic, agency management system Available to travel for client meetings, as needed We know there are excellent candidates who might not check all these boxes. Don't be shy. If you're close, we'd be very interested in meeting you A Great Place to Work. A Great Place to Perk. Recognized for workplace culture by the likes of Fortune Magazine, The Chicago Tribune and more, our colleagues enjoy an environment that fosters creativity as well as individual and organizational growth. A small sampling of the benefits our colleagues enjoy include: Medical, dental, vision, 401K benefits and more The flexibility to work at home or an office, based on your discretion and schedule Start with 20 days of paid time off A paid day off to volunteer and company-organized volunteer events Up to $1,000 per year in matching charitable donations Up to $750 per year in wellness rewards All the nitro cold brew coffee and sparkling water you can drink A company-wide mentality that you can never appreciate your co-workers too much Who You Are is Who We Are MMA Midwest has created an award-winning culture largely due to meeting our colleagues where they are, celebrating their differences and building an inclusive environment. We challenge ourselves to create a workplace where our colleagues feel not only welcomed, but feel they belong; where we not only embrace diverse perspectives and opinions but seek them out; and where we ask not how a colleague fits our culture, but what they add to it. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw Follow us on social media to meet our colleagues and see what makes us tick: https://www.instagram.com/lifeatmma_midwest/ https://www.facebook.com/MMAMidwest https://x.com/MarshMMAMidwest https://www.linkedin.com/company/marsh-mclennan-agency #MMAMW #MMABI #LI-Hybrid The applicable base salary range for this role is $63,090 to $117,495. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Posted 30+ days ago

Marsh & McLennan Companies, Inc. logo
Marsh & McLennan Companies, Inc.Charlotte, NC
Marsh McLennan Agency Client Support Specialist, Business Insurance Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Support Specialist at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Client Support Specialist on the Business Insurance team, you will be committed to prompt, courteous, knowledgeable service to clients and colleagues. Your responsibilities will include working with other members of the department to meet the service needs of customers and your attention to detail is essential in mastering tasks such as processing changes, rating, and accurate client data entry. Our future colleague. We'd love to meet you if your professional track record includes these skills: High school diploma required. Two (2) years Commercial Insurance experience, preferably in an agency Property & Casualty license (or ability to obtain within 90 days). Insurance designation - (i.e. INS, AAI, CISR) or ability to demonstrate equivalent knowledge. Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future These additional qualifications are a plus, but not required to apply: Associates or Bachelors degree preferred Working toward CIC, ARM, and/or AU designation. Experience working with EPIC, Sagitta, and ImageRight We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Hybrid work - 3 days in office Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out our website or flip through recruiting brochure. Follow us on social media to meet our colleagues and see what makes us tick: Instagram Facebook X LinkedIn Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMAMID #MMABI #LI-Hybrid

Posted 3 weeks ago

Venture Solar logo
Venture SolarMarlborough, MA
Venture Solar is hiring a Business Development Associate. A Business Development Associate is not a lead generation role where you will be asked to knock on doors or cold call. We are seeking experienced sales representatives that are closers with a track record of success in sales and are looking for the right environment to be successful. Our appointment setting teams will schedule qualified appointments on your calendar for you to meet with the homeowner(s) and close with the best combination of products, services, and track record in the industry. We view the sales process in solar to be educational and we realize that it is an emotional decision for people to make the switch, so we focus on making sure that our customers understand not just how solar works, but also where the money is coming from to help pay for their project so that it doesn't seem "too good to be true". What you'll bring: Sales experience - Required Outside sales (In home sales) - preferred Solar experience - welcomed Willingness to learn Benefits: Base salary plus commission 401k match program Health, Dental, and Vision insurance Paid Time Off Compensation: Base salary + uncapped commission (OTE $100,000-$250,000) #vs1

Posted 1 week ago

Huron Consulting Group logo
Huron Consulting GroupChicago, IL
Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes. Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients. Joining the Huron team means you'll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise. Join our team as the expert you are now and create your future. Job Description Summary The Extended Business Office (EBO) Operations Manager is responsible for the management of the virtual extended international business office (IBO). He/She will support the extended business office staff as a point of contact for day-to-day operations, interpretation of policies, and dissemination of new direction and information. The Operations Manager will report directly to the Executive Sr. Director of Revenue Cycle and work in close collaboration with the IBO manager and corporate support teams. This position is critical to the consistent service delivery of revenue cycle management to multiple clients and has a direct responsibility to the overall financial and partnership success. Job Description KEY JOB DUTIES: Manage the onboarding process for new clients, staff assignments, and point solutions. This includes coordination of system access, equipment, required training, and onboarding expectation discussions with the client and IBO manager counterpart Creates and maintains key performance indicators, including project and client-specific KPI requests Coordinate with RC Analytics and IT to ensure necessary reporting is accurate and up-to-date, including time entry, computer activity, and client activity log reporting Work closely with the IBO Manager on staff performance escalations and concerns related to absence and time reporting; ensuring appropriate coverage to meet goals and deadlines REQUIRED SKILLS: Must possess MEDITECH EHR experience Knowledge of multi-state healthcare industry issues and trends, legal issues in the field of revenue cycle, knowledge of third-party and governmental guidelines and regulations Proficiency in Microsoft Office, including Outlook, Word, PowerPoint, Excel, OneNote, and SmartSheet Excellent communication skills - both oral and written - and an ability to relay information effectively between our IBO team(s) and the client Flexible and adaptable to change Critical thinking skills in making decisions in ambiguity Strong organizational skills, including the ability to prioritize initiatives based on risk and benefit profiles, manage multiple initiatives at once, respond to email and phone calls timely, and create/manage a project workplan Strong analytical skills and demonstrated ability to interpret large data sets and translate outcomes into recommendations for improvement CORE QUALIFICATIONS: Current permanent U.S. work authorization required Requires Bachelor's degree (Business Administration, Accounting, Finance, Information Technology, or Health Administration preferred) and 5+ years of experience within revenue cycle operations, revenue metrics and analytics, and revenue management or equivalent combination of education and experience 3-5+ years of leadership experience in a multi-facility, integrated health care delivery system, consulting experience or combination of; preferred Offshore team experience preferred Proficient in Microsoft Office (Word, PowerPoint, Excel, Teams, OneNote) & SmartSheet Additional Job Description The estimated salary range for this job is $80,000 - $105,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes and required travel. This job is also eligible to participate in Huron's annual incentive compensation program, which reflects Huron's pay for performance philosophy and Huron's benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future. Position Level Manager Country United States of America

Posted 30+ days ago

Gartner logo
GartnerFort Myers, FL
About this role: Our Business Development teams play a critical role in expanding Gartner's presence across the global market. Gartner Business Development Executives strategically acquire new clients by cultivating trust-based relationships with C-level executives to understand their mission critical priorities and uncover opportunities to deliver client-value through the lens of the industry in which they operate. Gartner Business Developers drive the full sales cycle, from identifying prospects to closure and transition of new accounts to the account management team. Our Business Development teams are relentless about building trust-based, value add relationships with clients, delivering long-term client value, and building their book of business over time. While driven for results, they are also highly collaborative with account management teams in handing off business and ensuring an exceptional client experience. Business Development Executives will be given a territory of Mid-Size Enterprise prospects, which may be completely new prospects with no existing spend or could be clients within other Gartner areas. Clients of the Mid-Size Enterprise sales teams have up to $1bil in annual revenue. What you will do: Seek out and drive new business opportunities with new-to-Gartner organizations across your territory, from initial client outreach to close, targeting Mid-Size Enterprise C-level stakeholders. Convert viable prospects into active Gartner clients, owning the full sales conversation and negotiation, through to the transition of new clients to the account management team. Align the right combination of insight, guidance and practical tools to bring value to the partnership. Continually build a pipeline of high-quality opportunities to deliver against your sales metrics ensuring KPI's are met. Quota responsibility for your assigned territory. Manage complex high-revenue sales across matrix and diverse business environments. Own forecasting and account planning on a monthly/quarterly/annual basis. What you will need: 1+ years' B2B sales experience, preferably within complex, intangible sales environments. Some business development or "hunting" experience in a selling role highly desired. Experience selling to and/or influencing C-level executives. Proven track record meeting and exceeding sales targets. Proven ability to precisely manage and forecast a complex sale process. Willingness to live within a commutable distance to one of our COE's (center-of-excellence) in: Fort Myers, Florida Irving, Texas Arlington, Virginia Bachelor's degree desired Hybrid Work Model for MSE: We have a hybrid work environment at Gartner, this means working virtually and in the office when there's a business reason to do so. Across our Global MSE sales team, we have in-office experiences which can be as often as several times each week. Each sales region defines these experiences, and some examples include 1:1s with your manager, team meetings, recognition, and upskilling sessions that are better done in person. Coming together with colleagues in our Gartner office is a great way to build relationships across the business while collaborating, learning, and growing together. Progression within Business Development Executive Roles: Gartner offers a lifetime of opportunities driven by our growth. How far you go is driven by your passion and performance. Gartner has a promote from within culture and limitless opportunities for progression. Gartner leaders embrace this culture and are focused on helping associates achieve success in current role, as well as coaching associates to the next role or path, whether it be more senior BD levels, account management paths, or sales leadership. Typical internal promotions include: Business Development Director Team Lead Sales Manager Most of our Sales Managers and Team Leads are hired internally as part of our progression path. What you will get: Competitive salary, generous paid time off policy, charity match program, and more! Collaborative, team-oriented culture that embraces diversity Professional development and unlimited growth opportunities Our awards and accolades: Fortune World's Most Admired Companies 2016, 2017, 2018, 2019, 2020, 2021, 2022 & 2023. Forbes America's Best Employers 2018, 2019 & 2022. Forbes America's Best Employers for Diversity, 2020, 2021 & 2022. Forbes America's Best Employers for Women 2022. Human Rights Campaign Corporate Equality Index Best Places to Work for LBGTQ Equality 2018, 2019, 2020, 2021 & 2022. Disability Equality Index Award for Best Places to Work for Disability Inclusion 2021 & 2022. Newsweek America's Most Responsible Companies 2022 & 2023. #LI-Hybrid #LI-TK4 Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 64,000 USD - 87,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com. Job Requisition ID:101319 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

Posted 4 weeks ago

Octus logo
OctusNew York, NY
Octus Octus is a leading global provider of credit intelligence, data, and analytics. Since 2013, tens of thousands of professionals across hedge fund, investment banking, management consulting, and law firm verticals have come to rely on Octus to make better, faster, and more confident decisions in pace with the fast-moving credit markets. For more information, visit: https://octus.com/ Working at Octus Octus hires growth-minded innovators and trailblazers across the globe to drive our business and culture. Our core values - Action Oriented, Customer First Mindset, Effective Team Players, and Driven to Excel - define an organizational ethos that's as high-performing as it is human. Among other perks, Octus employees enjoy competitive health benefits, matched 401k and pension plans, PTO, generous parental leave, gym subsidies, educational reimbursements for career development, recognition programs, pet-friendly offices (US only), and much more. Role We are looking for a New Business Sales Executive, who will be responsible for bringing in new business with a focus on institutional companies including hedge funds, asset managers, investment banks and CLO managers. They will establish business opportunities by identifying prospects and evaluating their position in the industry. This role is a hybrid position (3 days in office/week) based in our New York office. Responsibilities Establish business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options Manage all facets of the sales cycle to exceed annual targets including pitching, demoing, negotiating and closing deals Identify competitive advantages by understanding how current subscribers leverage our products Interface with prospects and communicate the value of all Octus products Requirements Bachelors degree 1-3+ years of experience in a quota-carrying new business role Experience selling financial research, analytics or data (preferably credit) Collaborative mindset At Octus, we consider a range of factors in connection with compensation decisions, including experience, skills, location, and our business needs and limitations. As a result, compensation may vary within and across similar roles and positions. Please note that the salary range information below is a good faith estimate for this position and actual compensation for any individual may fall outside this range if warranted by the circumstances applicable to that individual. If we identify a role that would be suitable for a broader range of skills and experience such that we would consider hiring at multiple levels then the range listed below may reflect that breadth. The base salary range estimate for this position is $100,000 - $120,000, plus a monthly commission. The actual compensation will be at Octus' sole discretion and will be determined by the aforementioned and other relevant factors. Equal Employment Opportunity Octus is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, pregnancy, veteran status, or any other legally protected status. We strive to create an inclusive and diverse work environment where all individuals are valued, respected, and treated fairly. We believe that diversity enriches our workplace and enhances our ability to innovate and succeed.

Posted 30+ days ago

Workstream logo
WorkstreamSan Francisco/Menlo Park, CA
Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive. Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue. Grow With Us We are building out a territory sales motion (similar to Toast's field sales motion) as we plan to sell into restaurants throughout the country. We are targeted at restaurants in the SMB/MM space that are We currently have 4 AEs on the team, and the co-founder/CEO is acting as the interim Sales Manager/Leader, while we look for the right sales leader to come in and partner with him & take over the sales team. We have plans to scale up the team from 4 to 10+ AEs in the next 6-12 months, and if things continue to progress, we will scale the team nationwide. Our AEs are closing around 4-6 deals per month at the moment. We have figured out the early GTM motion with strong traction across outbound prospecting (in-person field sales, calling, email and more), in partnership with marketing/inbound (hosted events, local associations, etc) and are looking for the right Sales Manager/Leader to help to scale it. As a Business Development Manager, this will be an entrepreneurial role that will be like part of a Seed/Series A motion as part of a bigger team as we try to figure out the motion closely with the founders and early teammates. There will be a lot of cross-functional work working closely with marketing, partnership, sales ops and more and is an incredible opportunity for the right candidate looking to bring your career to the next step! Day in the Life Own and manage the full sales cycle: prospecting, discovery, product demos, pricing, negotiation, and closing deals. Build and maintain a healthy sales pipeline in your assigned territory. Conduct outbound outreach and follow up on marketing-generated leads. Understand the HR/payroll pain points of potential clients and tailor the value proposition to address their specific needs. Collaborate with marketing and product teams to provide feedback and improve lead quality and messaging. Maintain accurate records in CRM (e.g., Salesforce, HubSpot) and consistently meet or exceed activity and revenue goals. Work with standard sales tech stack including Salesforce, Outreach, Zoominfo, Apollo, etc. Attend industry events, networking meetups, and virtual webinars to grow your territory's presence and visibility. Who You Are The ideal candidate will have 7+ years of sales background and 3+ years of sales management background. Must have experience with the full sales cycle and working within startups. Proven track record of meeting or exceeding quota in a high-growth or startup environment. Excellent communication, presentation, and relationship-building skills. Highly self-motivated, organized, and comfortable operating independently in a remote or hybrid environment. Familiarity with consultative sales methodologies (e.g., MEDDIC, Challenger, SPIN). Experience selling to HR, Finance, or Operations stakeholders is a strong plus. Travel & Location This role will be 5 days in the office across our Menlo Park office and San Francisco office, and will be a rapidly growing role that works closely with the co-founders. Travel will come as needed with trade shows and events. Nice to Have Preference with those who have experience in payroll, HRIS, restaurants or workforce management solutions but not required. Background in selling to SMBs or mid-market clients. Familiarity with sales tools like ZoomInfo, Outreach, Salesloft, HubSpot, or Salesforce. Basic understanding of HR/payroll compliance topics like ACA, W-2s, and benefits administration (not required, but helpful). We Offer A mission-driven and value-based company dedicated to empower deskless workers and local businesses An early employee opportunity at a Series B hyper-growth startup with over $120M in funding Work directly with the founding team and industry veterans to accelerate your career Competitive salary and equity Comprehensive health coverage: medical, dental, and vision. We pay 95% of your premiums for our employees and 85% for dependents In office amenities and stocked kitchen 401K Plan Pre-tax commuter benefits Learning/development stipend Unlimited PTO Salary Range In compliance with the California Pay Transparency Law, the salary range for this role is between $160,000 - $220,000 OTE in San Francisco. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate's compensation, we consider a number of factors including skillset, experience, job scope, and current market data. Know More About Workstream https://www.workstream.us/blog/funding-series-b https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/ https://techbuzz.news/buzzworthy-august-27-2021/ Additional Information Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We are committed to the full inclusion of all qualified individuals.

Posted 2 weeks ago

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Armanino McKenna Certified Public Accountants & ConsultantsIrvine, CA
At Armanino, you determine your career path. This means it's possible to pursue challenges you are passionate about, in industries you care about. Armanino is proud to be Among the top 20 Largest Accounting and Consulting Firms in the Nation and one of the Best Places to Work. We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network. We want you to integrate all aspects of your life with your career. At Armanino, we know you don't check-out of life when you check-in at work. That's why we've created a unique work environment where your passions, work, and family & friends can overlap. We want to help you achieve growth by giving you access to a network of smart and supportive people, willing to listen to your ideas. Armanino is seeking an ambitious and results-driven Business Development Manager to join our growing Tax Services team. This position offers a dynamic opportunity for someone with a strong background in business development to take ownership of generating new business opportunities and driving growth within our Tax Services practice. In this role, you will be responsible for identifying, developing, and executing business development strategies to generate new client relationships. You will work closely with Armanino's Growth Office, which includes marketing, sales enablement, and business development teams, to effectively engage prospects and move deals through the pipeline. Job Responsibilities Lead the identification and development of new business opportunities for Armanino's Tax Services practice across multiple industries Execute outreach activities, including cold calling, email campaigns, and event follow-ups, to generate qualified leads and build a strong prospect pipeline Qualify and nurture leads, and work directly with technical tax professionals to advance deals through the sales pipeline Develop and maintain a robust pipeline of prospects and manage opportunities using CRM tools (e.g., Microsoft Dynamics CRM) Create and deliver proposals, presentations, and other business development materials tailored to client needs Leverage resources from the Growth Office, including marketing campaigns, thought leadership, and enablement tools, to support business development efforts Represent Armanino at industry events, conferences, and networking opportunities to generate new business relationships and expand the firm's market presence Track, report, and analyze key business development metrics, including lead conversion and sales performance Requirements Proven experience in business development or sales, preferably within professional services, consulting, or financial services Demonstrative success in securing new business through proactive outreach and relationship development Experience engaging and selling to senior-level decision-makers, including CEOs, CFOs, and board members, as well as influential referral sources Flexibility to work from home while collaborating in person half the time. Preferred Qualifications Experience selling or working within tax, accounting, or financial advisory services Familiarity with tax service offerings "Armanino" is the brand name under which Armanino LLP, Armanino CPA LLP, and Armanino Advisory LLC, independently owned entities, provide professional services in an alternative practice structure in accordance with law, regulations, and professional standards. Armanino LLP and Armanino CPA LLP are licensed independent CPA firms that provide attest services, and Armanino Advisory LLC and its subsidiary entities provide tax, advisory, and business consulting services. Armanino Advisory LLC and its subsidiary entities are not licensed CPA firms. Armanino provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Armanino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Armanino expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Armanino employees to perform their job duties may result in discipline up to and including discharge. Armanino does not accept unsolicited candidates, referrals, or resumes from any staffing agency, recruiting service, sourcing entity, or third-party paid service at any time. Any referrals, resumes, or candidates submitted to Armanino or any employee or owner of Armanino without a pre-existing agreement signed by both parties covering the submission will be considered the property of Armanino and not subject to any fees or charges. For existing agreements, a role must be approved and open to external search; otherwise, unsolicited and unapproved submittals and referrals will be considered Armanino property and free of fees. In addition, Talent Acquisition is the sole point of contact, and contacting others in our organization without Talent Acquisition's knowledge will result in termination of contract. Certain states require us to disclose the pay range and benefits summary for job openings. The compensation range for this position: $100,000 - $200,000 plus commission. Compensation may vary based on skills, role, and location. Eligible employees at certain levels can participate in a discretionary long-term financial incentive plan, subject to plan participation rules. Armanino has a robust offering of benefits, including: Medical, dental, vision Generous PTO plan and paid sick time Flexible work arrangements 401K with Profit Sharing Wellness program Generous parental leave 11 paid holidays For positions based in San Francisco, consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration. For Individuals who would be working within the City of Los Angeles, Armanino will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance To view our Consumer Notice at Collection for job applicants, please visit: https://www.armanino.com/terms/ccpa-employee-notice/ We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network.

Posted 30+ days ago

Marsh & McLennan Companies, Inc. logo
Marsh & McLennan Companies, Inc.Richmond, VA
Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Business Process Analyst, Employee Health & Benefits at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Business Process Analyst, EH&B you will be an expert in client service processes. You will work with various applications, including our agency management system and related platforms. You will work closely with the Business Process team and will lead specific projects related to the development and implementation of new processes and systems. As the Business Process Analyst, EH&B you will design and implement solutions that maximize efficiency by seamlessly connecting people to resources needed to execute within their roles. Additional responsibilities include: Participating in regional workgroups to discover and define requirements, redesign, and implement best-in class business process solutions, workflows and data standards. Document and maintain procedures, and other business process artifacts, to be used both in training and as an ongoing reference. Collaborate with national and regional resources and other stakeholders to identify problems and suggest solutions through developing creative and scalable ways to solve organizational challenges. The Business Process Analyst will report to the EH&B Business Process Leader. You will consistently demonstrate MMA core values of integrity, collaboration, passion, innovation, and accountability. Our future colleague. We'd love to meet you if your professional track record includes these skills: Understanding of the insurance brokerage business with 5+ years of experience in Employee Health & Benefits Strong communication and interpersonal skills Proven critical thinking, analytical, and problem-solving skills A knack for process improvement, specifically refining the efficiency, quality, and effectiveness of various workflows and procedures by deploying best practices Strong organizational skills, with an ability to prioritize workload and balance multiple projects simultaneously, and demonstrated successful follow through on deliverables 5+ years of experience in a client facing servicing and/or business process role Experience working with agency management systems such as Applied Epic Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future These additional qualifications are a plus, but not required to apply: Experience working with client relationship (CRM) system such as Salesforce, Applied EPIC Experience creating and maintaining procedure documentation We know there are excellent candidates who might not check all these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Remote Work, but some travel will be required Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw Follow us on social media to meet our colleagues and see what makes us tick: https://www.instagram.com/lifeatmma/ https://www.facebook.com/LifeatMMA https://twitter.com/marsh_mma https://www.linkedin.com/company/marsh-mclennan-agency/ Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. The applicable base salary range for this role is $72,800 to $135,700. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Applications will be accepted until: October 6, 2025

Posted 30+ days ago

Victaulic Co logo
Victaulic CoBoston, MA
ABOUT US: Since 1919, Victaulic has led the industry and continues to grow our outside sales team. At Victaulic, we don't sit back and enjoy success. We move forward and strive to grow. Victaulic, the global leader in mechanical pipe joining innovations, has the most tenured, largest and best-trained sales team in the industry. We continue to add high-powered sales representatives to our organization, and help them build a successful career with an industry leader. The Business Development Manager (BDM) spearheads strategic business development initiatives within a designated geographic territory, serving a pivotal role in advancing Victaulic solutions. Focused on enhancing specification standing through a market-centric approach, their primary objectives revolve around implementing the market box strategy, collecting valuable market intelligence, and obtaining comprehensive project information, including detailed scopes of work. The BDM proactively cultivates Victaulic opportunities by targeting, engaging, and influencing key stakeholders, including owners and engineers. Responsibilities: Strategically evaluate assigned territory, collaborating with the Regional Business Development Manager and/or Divisional Sales Leader to prioritize target accounts. Develop and execute an annual business plan aimed at elevating Victaulic's specification standing, emphasizing a comprehensive market box strategy encompassing both master and project specifications, as well as owner guidelines. Drive the penetration and expansion of Victaulic's influence within assigned accounts (owners, engineers, GCs) by crafting and fortifying owner guidelines, master specifications, and project specifications. Leverage Salesforce to effectively capture, share, and collaborate account and project details with the commercial sales team, ensuring seamless communication and coordination. Facilitate effective project handoffs at the appropriate phase of the project lifecycle with the commercial sales team. Attains comprehensive expertise in various aspects, including: Product features and benefits, account influences, market and product applications, and technical language, encompassing material science knowledge. Specifications as an industry document, comprehending both content and language intricacies. Competitive products and their positioning in the market Cultivate and foster industry connections with clients and prospects. Stay abreast of market trends and competitor dynamics. Employ strategic social engineering to enhance relationships and gather market intelligence. Engage with local trade organizations and professional associations, actively becoming integral to the industry fabric in the assigned territory. Fulfill additional responsibilities as assigned. Qualifications (education, experience, personal attributes): Bachelor's degree in mechanical engineering or construction management strongly preferred. Previous sales experience preferably related to the commercial construction industry or engineering fields. Proven track record of success, including business development, sales, and account management while achieving targets and complex sales. Must have mechanical owner group contacts within key sectors: universities, airports, hospitals, data centers, life sciences, pharmaceutical, semi-conductor, and/or EV Battery Plants. Engineering skills in writing and developing design specifications a plus. Proficient project management and communication skills. A self-starter who enjoys working in an autonomous leadership role while being a member of a team of highly skilled colleagues. Ability to demonstrate drive, resiliency, and adaptability while possessing a team mindset. Ability to demonstrate learning agility, creative thinking, problem solving and resourcefulness. Solid organizational and time management skills; able to work in a virtual setting with minimal supervision. Capable of lifting 50+ pounds. Willingness to travel overnight as required by the position and territory. Benefits: In this role, you will qualify for a company vehicle, laptop, iPhone, corporate credit card and a car maintenance card. You will also be eligible for health and welfare benefits, 401K, life insurance, long and short-term disability, parental leave, tuition assistance and retiree benefits. Ask to review our Benefits-at-a-Glance for a complete list of benefits offered. Salary Range: The salary range for this position is typically between $150,000.00 and $200,000 annually. Top end of the range could be exceeded based on qualifications and experience. This role will also award uncapped, variable compensation in addition to the base salary. EEO Statement: Victaulic is an Equal Employment Opportunity (EOE/M/F/Vets/Disabled) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, gender, color, religion, national origin, age, disability, veteran status, sexual orientation, genetic data, or other legally protected status. Background checks may be required as part of our pre-employment process. Disclaimer: This description is not a comprehensive list of activities and responsibilities required of an employee. These activities and responsibilities may change, or new ones may be assigned at any time. VICTAULIC STAFFING PARTNER COMMUNICATION POLICY All staffing agencies are strictly forbidden from directly contacting any Victaulic employees, except those within the Human Resources/Talent Acquisition team. All communications, inquiries and candidate submissions must be routed through Victaulic's Human Resources/Talent Acquisition team. Non-compliance with this policy may result in the suspension of partnership, cancellation of the current contract, and/or the imposition of a mandatory probation period before any future business can resume. Additionally, non-compliance may lead to a permanent ban on future business. This policy ensures a streamlined and compliant recruitment process. #LI-DM1 #LI-Remote

Posted 30+ days ago

Vistex logo
VistexHoffman Estates, IL
The Vistex Business Advisor is expected to leverage their business and industry experiences to solve client problems and drive efficiencies and reduce complexity. Individuals will collaborate with clients to understand their Go-To-Market (GTM) model, current challenges, and longer-term strategies. The business advisor will make recommendations on transformation changes, standardization, governance, operating efficiencies to support technology solutions. The ideal candidate would have a broad range of business experiences, possess strong analytical and problem-solving skills, and be able to incorporate business knowledge with enabling technologies to provide solutions to the clients. Every year, Vistex continues to grow! To ensure our organizations' ability to proactively respond to its' needs, we have created ongoing positions. Although we may not have an opening today, the Talent Acquisition team continues to have conversations with candidates who could potentially join our organization within 3, 6 or 9 months, depending on customer needs. As you look at your next career move-think about a great working atmosphere, collaborative teammates, a SAP recognized and awarded Partner, and personal and professional success come together. Vistex | Now It All Adds Up Responsibilities: Assist clients in developing business case benefits and use value engineering tools to establish KPI's to track and measure success of the intended business change. Leverage industry experiences to guide client with new and alternative ways to address client problems by challenging the status quo - operationally and strategically. Lead business assessments to evaluate a clients' long-term strategies, business practices, pain points, and deliver recommendations on standardization, governance, operational efficiencies, and technology solutions. During implementation engagements, lead business discussions, document client business processes, support and influence the design of future business processes. Provide business consulting services to establish future business framework ahead of or in conjunction with a new technology platform implementation. Bring business context to licensing and service sales efforts to solve customer issue. Capability to translate complex business processes into a usable and highly adoptable solution by leveraging knowledge of the Software Offering. Recommend industry leading practices for Vistex solution. The compensation for this position is $140k to $160k annually. Base pay will vary depending on factors, including but not limited to, a candidate's location, job-related knowledge, skills and work experience. The compensation package may also include incentive compensation opportunities in the form of discretionary annual bonus. Vistex provides highly competitive benefits including comprehensive healthcare plan, 401(k) and paid time off, including paid volunteerism days! About us: The Vistex platform helps businesses finally get control of all their different promotions, rebates, SPAs, discounts, and other incentives. With so many programs across so many partner relationships, it can be impossible to see where all the money is going, let alone how much difference it's actually making to revenue. With Vistex, business leaders can see the numbers, see what really works, and see what to do next - so they can make sure every dollar they spend really is driving more growth, not just more costs. It's why global enterprises ranging from Coca-Cola to Sony to Grainger rely on Vistex every day. Vistex | Now it all adds up. Qualifications Education Degree: Bachelors Experience Go-To-Market (GTM) experience in any of the following industries: Consumer-Packaged Goods (CPG), Life Sciences, Hi-Tech, Wholesale Distribution, Manufacturing or Food Service. GTM operations experience in areas such as contract management, pricing, trade program, (e.g. channel tracking, MDF, sales rebates), vendor programs (e.g. chargebacks or purchase rebates), distributor or retail programs, or revenue management. Ideal candidates come from one of the following areas: (1) commercial operations, (2) field sales, (3) sales operations, (4) customer support, (5) finance, or (6) transformation. Solid understanding of the business process and requirements of assigned industry. Demonstrated ability to understand and influence end-to-end business solutions. Be able to bridge gaps in business process vs. technology and develop alternatives. Advanced analytical skills and proficiency in software Self-starter with keen problem-solving skills and ability to improve efficiencies. Pursue professional and personal development to ensure adequate knowledge of the markets and industries Vistex serves. Excellent interpersonal skills with unique ability to liaison between business and technical teams and solution capabilities Various Team or Departmental Leadership Experience Experience with Vistex and consulting a plus Broad range and variety of GTM experiences within a company or across companies with demonstrated growth in responsibilities in a plus

Posted 30+ days ago

F logo

Senior Enterprise Business Systems Analyst, Customer Success

Fastly Inc.New York City, NY

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Job Description

Posting Open Date: 8/20/25

Anticipated Posting Close Date*: 10/20/25

Senior Enterprise Business Systems Analyst, Customer Success

Fastly Business Systems team is looking for a Senior Enterprise Business Systems Analyst, Customer Success. The Customer Success organization includes Account Management, Professional Services and Customer Support functions. The Senior Business Systems Analyst integrates strategic thinking, problem-solving skills and cross-functional collaboration to execute on the Customer Success strategy, drive innovation and business results. Utilize past experience to analyze business needs, partner with Customer Success teams to recommend, implement optimizations and Customer Success technology tools.

What You'll Do:

Stakeholder Collaboration & Business Partnership

  • Collaborate with Customer Success, Professional Services, Customer Support, and cross-functional technology teams to understand goals and translate them into effective system and process solutions.

  • Partner with senior leaders to understand evolving business strategies and recommend solutions that align with longer-term objectives.

  • Build trusted relationships with executive stakeholders by clearly communicating project impacts, risks, and outcomes.

  • Act as the go-to resource for implementation and daily operation of Customer Success technology platforms.

Customer Success Process Optimization & Automation

  • Analyze current Customer Success, Professional Services, and Support workflows to identify gaps and opportunities for efficiency.

  • Recommend and implement enhancements or new solutions that streamline team operations and support strategic growth.

  • Identify manual, time-consuming processes and design scalable automation in partnership with development teams.

Product Ownership & Agile Execution

  • Translate business requirements into Solution Design Documents (SDDs), functional specs, and user stories with clear acceptance criteria.

  • Manage a prioritized backlog of requests and enhancements, balancing immediate needs with longer-term scalability.

  • Partner with program managers and developers to define timelines, track progress, and deliver solutions on schedule.

  • Develop detailed test scripts, coordinate User Acceptance Testing (UAT), and track issues to resolution before deployment.

Data & Reporting Enablement

  • Partner with analytics and technology teams to build a unified and accurate view of Customer Success data.

  • Define reporting and dashboard requirements that help leaders track progress against business goals.

  • Ensure consistency and integrity of data across Customer Success systems.

Change Management & Adoption

  • Support training, documentation, and knowledge sharing for Customer Success tools and processes.

  • Provide post-launch support to drive adoption and continuous improvement of solutions.

  • Proactively gather feedback from business stakeholders to identify future opportunities and ensure solutions continue to align with strategy.

What We're Looking For:

Bachelor's degree in business, management information systems, computer science, or related field.

  • 5 to 8+ years of Salesforce experienc (Service Cloud, Experience Cloud), Slack Apps, Elevate, and Workato

  • 8+ years of experience as a Business Systems Analyst or Product Owner in Customer Success, Revenue, or Customer Support domains within a SaaS environment.

  • Strong business analysis and process improvement skills, with the ability to identify gaps and recommend scalable solutions.

  • Experience translating business needs into clear requirements, user stories, and acceptance criteria to guide development teams.

  • Familiarity with analytics and reporting platforms (e.g., Looker, Tableau, or equivalent) to support insights and data-driven decisions.

  • Exposure to AI-driven solutions and ability to evaluate where they can improve efficiency and scale.

  • Experience with Agile methodologies for planning and executing application development, enhancement, and support.

  • Strong SQL skills, with the ability to write medium-complexity queries.

  • Self-motivated, adaptable, and able to thrive in a fast-changing environment with competing priorities.

  • Excellent problem-solving, organizational, and interpersonal skills with the ability to communicate tradeoffs, impacts, and recommendations to both business stakeholders and senior leaders.

  • Ability to build trust and credibility with stakeholders, contributing to conversations around process scalability and technology alignment with business strategy.

We'll be super impressed if you have experience in any of these:

  • The following certifications: Scrum Master or PMP

  • Workato, Jira, Ironclad, Lucid, Looker, Big Query

Work Hours: This position will require you to be available during core business hours

Work Location(s) & Travel Requirements:

This position is open to Hybrid And Remote Work Locations.

The preferred locations for this position are:

  • San Francisco, CA

  • New York, NY

  • Denver, CO

Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home.

There is a strong preference for Hybrid near a local office. However, we may be willing to consider remote candidates within the US.

This position may require travel as required by your role or requested by your manager.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Salary:

The estimated salary range for this position is $119,880.00 to $ 159,840.00.

Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

This role may be eligible to participate in Fastly's equity and discretionary bonus programs.

Benefits:

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?

We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2025, we offer 11 paid local holidays, 11 paid company wellness days.

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