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Reconstruction Project Coordinator - Construction Operations
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Overview
Job Description
- Profit sharing
- Training & development
- 401(k)
- 401(k) matching
- Competitive salary
Reconstruction Project Coordinator - Construction Operations
- Help coordinate reconstruction projects from authorization through final completion and billing.
- Create, organize, maintain, and audit project files.
- Ensure contracts, authorizations, estimates, selections, change orders, photos, invoices, subcontractor documentation, and other required records are properly maintained.
- Track outstanding project requirements and follow up until they are completed.
- Maintain accurate and current project information within company systems.
- Identify missing information or incomplete requirements before they create project delays.
- Assist Project Managers with administrative and operational responsibilities throughout the life of each project.
- Help move projects forward rather than simply documenting what has already occurred.
- Maintain and actively assist with reconstruction project schedules.
- Coordinate schedules between Project Managers, customers, subcontractors, vendors, suppliers, and internal team members.
- Track upcoming project milestones, deadlines, and commitments.
- Identify potential delays and communicate them before they become larger problems.
- Follow up on commitments, materials, selections, subcontractors, customer decisions, and other items that could prevent projects from moving forward.
- Help maintain accountability systems so outstanding tasks do not get lost or forgotten.
- Follow through with responsible parties until required action items are completed.
- Communicate scheduling changes quickly and professionally.
- Help ensure our team delivers on the commitments we make to customers.
- Source materials, vendors, suppliers, and subcontractors as needed.
- Request and compare pricing, availability, and lead times.
- Order approved materials and track orders through delivery.
- Confirm required materials are available before scheduled work begins.
- Coordinate subcontractor scheduling with Project Managers.
- Track subcontractor commitments, schedules, time, labor, documentation, invoices, and project status.
- Follow up when subcontractors or vendors are not meeting agreed-upon schedules or requirements.
- Help ensure subcontractors and vendors provide required documentation before payment.
- Maintain organized vendor, supplier, and subcontractor information.
- Assist in developing and maintaining strong relationships with reliable trade partners and suppliers.
- Assist Project Managers with project budgets and cost tracking.
- Help monitor labor, materials, subcontractor costs, and other project expenses.
- Assist with estimating and estimate documentation.
- Help identify changes in scope that may require additional documentation, estimates, or change orders.
- Track approved and pending change orders.
- Review project files for completeness before billing.
- Assist with invoice preparation and billing documentation.
- Coordinate with Accounting and Accounts Receivable when project or billing information is needed.
- Help ensure completed work is accurately documented so the company can properly bill for the work performed.
- Assist with maintaining accurate financial information throughout the project rather than waiting until project completion.
- Provide professional telephone and administrative support.
- Communicate with customers regarding schedules, selections, project information, and other administrative needs.
- Assist Project Managers with customer follow-up and ongoing communication.
- Communicate with vendors, subcontractors, suppliers, insurance representatives, and other project stakeholders.
- Help ensure important communication is documented and reaches the appropriate team member.
- Proactively follow up when information or decisions are needed to keep projects moving.
- Assist the office and other departments when needed to support our customers and team.
- Construction administration or project coordination
- Restoration or insurance-related construction
- General contracting
- Property management
- HVAC, plumbing, electrical, roofing, or other service trades
- Scheduling or dispatch
- Vendor and subcontractor coordination
- Materials purchasing or procurement
- Estimating or billing
- Project budgeting or job-cost tracking
- Customer service within a construction or service environment
- Two or more years of project coordination, construction administration, office operations, customer service, or related experience preferred.
- Strong organizational and time-management skills.
- Ability to manage multiple active projects and priorities simultaneously.
- Strong attention to detail and follow-through.
- Excellent written and verbal communication skills.
- Professional telephone and customer-service skills.
- Strong computer skills, including Microsoft Outlook, Word, and Excel.
- Comfortable learning construction and restoration software.
- Ability to work independently while supporting Project Managers and the broader team.
- Comfortable following up with others and maintaining accountability to schedules, commitments, and documentation requirements.
- Ability to adapt quickly when schedules and priorities change.
- Strong problem-solving skills and willingness to take initiative.
- Take ownership instead of waiting to be reminded.
- Do what they say they're going to do.
- Follow up until an issue is resolved.
- Stay productive and look for the next priority when something is completed.
- Respect their teammates' time and understand that everyone's performance affects the entire team.
- Communicate early when they see a problem developing.
- Pay attention to details without losing sight of the overall project.
- Look for solutions instead of excuses.
- Understand that accountability and teamwork go hand in hand.
- Take pride in helping customers and teammates succeed.
- Continually look for ways to improve themselves, their processes, and the organization.
- Competitive compensation based on experience and relevant construction/service-industry knowledge
- 401(k) Retirement Plan
- Profit Sharing
- Cash Balance Pension Plan
- Paid vacation and holidays
- Ongoing training and professional development
- Opportunities for advancement and increased responsibility
- Stable, year-round employment with a growing, locally owned business
- Health Insurance Marketplace guidance and resources to help team members explore coverage options based on their individual circumstances
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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