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Tech Product Manager, Retail
$110,000 - $120,000 / year
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Overview
Job Description
Job Summary
The Retail Tech Product Manager owns the product strategy and roadmap for L’Occitane’s retail technology ecosystem, supporting 170+ stores across North America. This role drives the evolution of proprietary and third-party platforms that power the in-store experience, partnering across business and technology teams to identify opportunities, prioritize investments, and deliver scalable solutions that improve store operations, beauty host productivity, and customer experience.
Job Responsibilities
- Own the product vision, strategy, and roadmap for new features across internal associate tooling, order experiences, messaging, guest identity, and post-purchase journeys.
- Lead end-to-end product delivery from discovery through launch and post-launch iteration.
- Gather qualitative and quantitative insights from store associates and customers to inform product requirements and prioritization.
- Partner with product designers, data, and retail stakeholders to identify and size new opportunities.
- Collaborate with engineering to scope solutions that balance customer value, business impact, and delivery effort.
- Drive scope alignment workshops to clarify ownership, dependencies, and priorities across cross-functional teams.
- Define and track success metrics (OKRs, KPIs) for your functional domain
- Lead change management activities to support feature rollouts impacting store associates and internal stakeholders.
- Influence senior leadership and retail stakeholders through clear written and verbal communication, including executive-level presentations and product strategy narratives.
Experience
Bachelor's degree (BA/BS) requiredAll Applicants:
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