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Job Description
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
The Division of Nursing Professional Development and Research oversees activities and programs that support lifelong learning and the advancement of professional nursing at BIDMC. This includes the BIDMC journey to Magnet Accreditation.The Project Manager will support key strategic initiatives that advance nursing excellence in a simple, sustainable and meaningful way. This role offers the unique opportunity to routinely participate in activities that will include stakeholders from across the organization ranging from clinical staff to executive level leaders.
This role is based onsite at Beth Israel Deaconess Medical Center in Boston, MA. Once fully trained, the incumbent may work up to two days remotely a week.
Job Description:
This position is a key member of project teams that are responsible for implementing major projects to change or enhance business practices, processes and systems for the department. Draws on a broad understanding of the medical center and departmental practices and policies,
Essential Responsibilities:
- Provides leadership in developing and implementing projects. Works closely with senior administrators to facilitate the team's work and coordinate or manage the team's initiatives and projects.
- Manages multiple large and smaller complex projects simultaneously.
- Partners with sponsors and team leaders to strategize team project plans. Focuses on critical success factors, project milestones and deliverables and develops contingency plans.
- Leads project team meetings, including a review of action plans and tracking of project milestones. Updates action plans weekly and prompts accountable individuals to insure timely task completion. Supports activities of project teams and maintains accurate documentation of team minutes.
- Designs communication strategies for project progress. Ensures timely and consistent communication of project priorities, status, timelines, and deliverables to the user community.
- Designs data collection methods and data analyses to support team efforts. Interprets and reports data to a variety of audiences and uses data to make recommendations for process improvements.
- Ensures appropriate project prioritization and requests for resources. Ensures projects are appropriately managed and delivered on time, within budget, to meet the strategic and operational needs of the department.
Department Specific Job Responsibilities:
- Helps to resolve complex quality and workflow issues by applying understanding of the internal systems and clinical environment.
- Works with nursing and other multidisciplinary teams to define and enhance workflows.
- Identifies opportunities for improvements and works with key stakeholders to prioritize and implement change
Required Qualifications:
- Bachelor's degree required. Master's degree in Business or Healthcare preferred.
- 3-5 years related work experience required.
- Project Management experience required.
- Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.
Preferred Qualifications:
- Experience in meeting facilitation and the ability to lead group discussions.
Competencies:
- Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.
- Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues.
- Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.
- Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.
- Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers.
- Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.
- Team Work: Ability to lead collaborative teams for larger projects or groups both internal and external to the Medical Center and across functional areas. Results have implications for the management and operations of multiple areas of the organization.
- Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.
Physical Nature of the Job:
Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus