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Team Leader-logo
Team Leader
Tractor SupplyArcade, NY
Overall Job Summary The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures. Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams. Essential Duties and Responsibilities (Min 5%) It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements: Maintain regular and predictable attendance. Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs. Uphold and promote a safe and productive work environment by following and enforcing policies and procedures. Deliver on our promise of Legendary Customer Service through GURA: Greet the Customer. Uncover Customer's Needs & Wants. Recommend Product Solutions. Ask to Add Value & Appreciate the Customer. The Team Leader is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in the Team Leader position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice: Execute assigned basic, promotional, and seasonal merchandising activities. Perform Opening/Closing procedures. Transport and make deposits to bank. Assess store conditions and assign duties. Organize and prioritize workflow through the use of the daily planner. Recovery of merchandise. Participate in mandatory freight process. Perform regular and promotional price change activities. Resolve customer complaints/issues and ensure the customer has a Legendary shopping experience that differentiates from the competition. Adhere to loss prevention standards and respond to any alarm calls as needed. Communicate with Team Members on job functions, responsibilities and financial goals. Operate cash register/computer supervising cash handling procedures. Assist Team Members on appropriate application of policies and procedures. Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required. Operate Forklift and Baler. Complete all documentation associated with any of the above job duties. Obtain license or certifications as needed by the business. May be required to perform other duties as assigned. Required Qualifications Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license. Education: High school diploma or equivalent is preferred, but not required. Regardless of education level, you must be able to read, write, and count accurately. Preferred knowledge, skills or abilities Basic computer skills. Ability to read, write, and count accurately. Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict. Ability to perform and execute principle responsibilities of Team Members. Working Conditions Working environment is favorable, generally working inside with moderate noise. Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate. Ability to work outdoors in adverse weather conditions. Physical Requirements Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store. Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack). Ability to occasionally lift or reach merchandise overhead. Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders. Ability to move throughout the store for an entire shift. Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area. Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18). Ability to constantly operate store equipment such as computer, cash register, and other store equipment. Ability to read, write, and count accurately to complete all documentation. Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers. Ability to process information / merchandise through the point-of-sale system. Ability to handle and be in contact with birds/poultry. Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18). Ability to successfully complete all required training. Ability to travel as required in support of district needs. Ability to drive or operate a vehicle for business needs. This position is non-sedentary. Ability to successfully complete training and certification for various business needs. Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for eligible Team Members. While all Team Members have access to a broad range of rewards, eligibility and specific offerings may vary depending on the role, individual plan requirements and eligibility criteria.

Posted 1 week ago

Project Manager-logo
Project Manager
ServiceMaster RestoreWindsor, WI
Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Free uniforms Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources We are the nation's largest ServiceMaster franchise company and we have an opening in our Madison, WI branch that offers its employees on-the-job training and opportunities for career advancement. This is a purpose-driven career where your work directly supports communities in times of crisis. Who we are: ServiceMaster DSI provides restoration in Madison, WI and surrounding areas. We invest in education, embrace innovation through the latest tools and technology, and give employees the knowledge to lead and grow in a robust industry. We are leaders in disaster restoration cleaning and are known for the great care we take with clients and employees alike. Our community-like work environment focuses on providing extensive training to service our clients with the most advanced equipment in the restoration industry. We promote a collaborative culture that values flexibility, mutual respect, and work-life balance. We believe that engaged and happy employees make ServiceMaster DSI an amazing place to work where we are always ready to help families and businesses recover from fire and water damage. The Position: We're looking for an Estimator/Project manager to oversee projects for residential & commercial losses caused by fire, water, mold and natural disasters. This person will develop relationships to build and grow accounts and manage projects. This person will also oversee projects with the help from an assigned Construction Superintendent, from start to finish and manage contractors. We are seeking those with both sales and project management experience within disaster restoration ideally for commercial accounts and/or large loss. The pay range we are offering for this position is $70K-$90K annually, based on experience. ️Benefits Include: We offer health and wellness insurance, as well as dental, vision, life insurance, and short- and long-term disability coverage along with 401K We also offer holiday pay and generous PTO! Competitive base salary with eligibility for Bonus Company Vehicle Requirements: Experience in restoration and construction Experience with Xactimate Prior Disaster mitigation estimating experience Ability to pay attention to details Good communication skills Valid driver's license Ability to travel out of town Pass background check and drug screen Responsibilities: Support and implement the company's project quality planning and control process. Initiate and maintain liaison with clients and contacts to facilitate successful project execution. This includes attending client-initiated meetings as well as maintaining contact to ensure their satisfaction with on-going projects for marketing purposes. Establish project objectives, policies, procedures, and performance standards within boundaries of corporate policy. Monitor and control construction through administrative direction of the on-site Superintendent to ensure the project is built on schedule and within budget. Evaluate construction progress and team performance to ensure projects are built on schedule and within budget. Manage the financial aspects of contracts reporting. Identify any potential legal issues or litigation related to assigned projects and review them with the Branch Manager. Oversee completion of project close-out. Represent the company in project meetings. Provide technical assistance and support to all members of the project team. Identify new work opportunities and inform Sales and Marketing of potential projects with current clients. Actively leads an internal team(s) that focuses on continuous improvement of the business. Promote the growth and development of client, subcontractor and vendor relationships. Familiar with all policies and processes as it relates to this position. Proactively identify and solve problems to minimize risk. Why Should You Apply? Competitive compensation and great benefits. We work together - openly and cross-functionally because it enables us to build relationships, learn together and win as a team. We go above and beyond for our clients, offering a dynamic environment with abundant learning and growth opportunities and hard work and results are rewarded. If you're looking for a challenging and fulfilling career, be part of the ServiceMaster DSI family. Equal Employment Opportunity Employer/ Veterans Welcomed!

Posted 30+ days ago

Team Leader-logo
Team Leader
Jack in the Box, Inc.Laguna Hills, CA
"This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling." POSITION DESCRIPTION Job Title: TEAM LEADER Reports To: Restaurant Manager Exemption: Non-Exempt POSITION SUMMARY: Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all JIB procedures, systems and standards. Guest Expectations: Well-Trained (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; Follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate. Trains and coaches team members using the Guest Expectations training materials. Models being calm and productive during busy times. Coaches team members to ensure they are knowledgeable on job requirements. Neat and Well-Groomed (Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when noncompliant. Models looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled. Friendly (Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude. Coaches team members on having a positive, friendly attitude and behaviors. Models and coaches team members on the JIB Hospitality Model. Well-Staffed (Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis. Helps with order taking and cashiering during busy times. Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive. Encourages team members to ask for help, when necessary, to meet guests' needs. Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping. Food Tastes Great (Food Quality) Monitors quality to ensure the food looks and tastes great, and is of high quality. Models and monitors food presentation and coaches team members when necessary. Coaches team members to ensure that the taste, appearance, and temperature standards are met for all products, and retrains when necessary. Consistent and Quick Service (Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same. Leads and coaches team on how to provide consistent, fast service. Helps with order taking and cashiering during busy times. Order Accuracy (Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards. Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the process. Does not dismiss errors. Holds employees accountable to minimal order errors and re-trains them as needed. Food Safety (Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures. Follows all hand washing and glove procedures. Completes the Food Safety Checklist each shift. It's All About: Brand Ambassador Has passion for the business and pride in Jack in the Box. Inspires team members to embrace the brand. Is proud to represent Jack in the Box. Focus on the Guest Treats guests and employees with care and respect. Is passionate about serving the guest. Steps in to help employees when necessary. Has a happy, friendly personality that is engaging to both the guest and other employees. Reads the guest and anticipates their needs. Pays attention to guests' verbal and non-verbal communication and addresses them proactively. Handles guest complaints -says "Yes" to the Guest without arguing, questioning or assuming the guest is wrong. Does what is right for the guest. Inspires team to take care of guests and make them the number one priority. Team Skills Treats all employees with care and respect. Is a good team player and leader. Has a positive can-do attitude. Is dependable and reliable. Is willing to help others. Keeps calm and does not show signs of stress. Is open and willing to work with and lead people of all backgrounds. Ensures the team provides quick service while maintaining a calm environment. "Manages the floor"- coordinates team (resources) to cover all roles, ensure compliance of JIB standards as well as compliance to labor laws. Commitment Thrives in a fast-paced, high energy, team environment. Performs professionally during difficult situations and/or high volume times. Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean. Takes corrective action to resolve issues that could jeopardize food safety or food quality. Is flexible and changes direction based on the needs of the business. Works with a sense of urgency. Knows and trains others on the products and menu. Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable. Takes accountability for cash management and handling during their shift. Is meticulous in following and managing to Jack in the Box policies and standards. Front of Restaurant: Includes, but not limited to duties, described below. Performs other duties as assigned or directed. Guest Service(Dine In/Drive-Thru): Immediately acknowledges and welcomes guests. Takes and clarifies orders, assists guests with menu selection as appropriate. Enters order in POS system, collects money, and makes change. Always thanks guest upon completion of order taking. Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests. Maintains cleanliness and stocking of work area. Interior: Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors. Cleans and stocks restrooms. Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment. Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness. Exterior: Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. Empties trash cans, and cleans miscellaneous exterior items (i.e. - drive-thru menu board). Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness. SUPERVISION: Workstation Operation Supervises and trains team members on workstation operations.. Ensures all activities are in compliance with JIB procedures, systems, standards, and food safety, security, and cash handling requirements. Guest Service Ensures guests receive an exceptional experience by performing quality employee training and holding restaurant team accountable for consistently delivering excellent guest service and food quality. Maintains visibility and interaction with guests; responds to guest concerns and complaints in a positive and professional manner; Ensures positive resolution. Leadership Creates a restaurant environment that is friendly, fun, clean, and safe; treats all employees with care and respect; motivates and inspires employees to achieve high performance. Conducts on-boarding and training. Provides feedback and recognizes employees. Ensures employee personal and uniform cleanliness. Apprises management of potential employee issues. Back of Restaurant: Includes, but not limited to, duties described below. Performs other duties as assigned or directed. Grill Reads grill video monitor to prepare ordered products. Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds. Discards ingredients/products that have expired or don't meet quality standards. Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment. Assembly Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest. Discards ingredients/products that have expired or don't meet quality standards. Prep Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation. Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times, and complies with JIB food safety standards. Visually checks and inspects all ingredients for freshness. Measures, assembles, and prepares ingredients for various products according to product mix information. Fryer Reads fryer video monitor prepare ordered products. Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin. Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units. Interior Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms. Washes and sanitizes dishes and utensils by hand or using dishwasher. Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens. Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment. Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness. Exterior Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. Empties trash cans, and cleans miscellaneous exterior items (i.e. -drive-thru menu board). Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness. Receiving & Storage Receives and stores products on delivery following established procedures. QUALIFICATIONS: Experience - 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1 year supervisory experience in a restaurant or retail customer service environment. Knowledge/Skills/Abilities - Must be at least 18 years old; must complete Team Leader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior. Physical Requirements: Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors. REASONABLE ACCOMMODATION: Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.

Posted 1 week ago

Team Leader-logo
Team Leader
Tractor SupplyNebraska City, NE
Overall Job Summary The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures. Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams. Essential Duties and Responsibilities (Min 5%) It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements: Maintain regular and predictable attendance. Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs. Uphold and promote a safe and productive work environment by following and enforcing policies and procedures. Deliver on our promise of Legendary Customer Service through GURA: Greet the Customer. Uncover Customer's Needs & Wants. Recommend Product Solutions. Ask to Add Value & Appreciate the Customer. The Team Leader is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in the Team Leader position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice: Execute assigned basic, promotional, and seasonal merchandising activities. Perform Opening/Closing procedures. Transport and make deposits to bank. Assess store conditions and assign duties. Organize and prioritize workflow through the use of the daily planner. Recovery of merchandise. Participate in mandatory freight process. Perform regular and promotional price change activities. Resolve customer complaints/issues and ensure the customer has a Legendary shopping experience that differentiates from the competition. Adhere to loss prevention standards and respond to any alarm calls as needed. Communicate with Team Members on job functions, responsibilities and financial goals. Operate cash register/computer supervising cash handling procedures. Assist Team Members on appropriate application of policies and procedures. Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required. Operate Forklift and Baler. Complete all documentation associated with any of the above job duties. Obtain license or certifications as needed by the business. May be required to perform other duties as assigned. Required Qualifications Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license. Education: High school diploma or equivalent is preferred, but not required. Regardless of education level, you must be able to read, write, and count accurately. Preferred knowledge, skills or abilities Basic computer skills. Ability to read, write, and count accurately. Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict. Ability to perform and execute principle responsibilities of Team Members. Working Conditions Working environment is favorable, generally working inside with moderate noise. Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate. Ability to work outdoors in adverse weather conditions. Physical Requirements Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store. Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack). Ability to occasionally lift or reach merchandise overhead. Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders. Ability to move throughout the store for an entire shift. Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area. Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18). Ability to constantly operate store equipment such as computer, cash register, and other store equipment. Ability to read, write, and count accurately to complete all documentation. Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers. Ability to process information / merchandise through the point-of-sale system. Ability to handle and be in contact with birds/poultry. Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18). Ability to successfully complete all required training. Ability to travel as required in support of district needs. Ability to drive or operate a vehicle for business needs. This position is non-sedentary. Ability to successfully complete training and certification for various business needs. Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible benefits package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for eligible Team Members. While all Team Members have access to a broad range of rewards, eligibility and specific offerings may vary depending on the role, individual plan requirements and eligibility criteria.

Posted 30+ days ago

Team Leader-logo
Team Leader
Jack in the Box, Inc.Anaheim, CA
"This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling." POSITION DESCRIPTION Job Title: TEAM LEADER Reports To: Restaurant Manager Exemption: Non-Exempt POSITION SUMMARY: Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all JIB procedures, systems and standards. Guest Expectations: Well-Trained (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; Follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate. Trains and coaches team members using the Guest Expectations training materials. Models being calm and productive during busy times. Coaches team members to ensure they are knowledgeable on job requirements. Neat and Well-Groomed (Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when noncompliant. Models looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled. Friendly (Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude. Coaches team members on having a positive, friendly attitude and behaviors. Models and coaches team members on the JIB Hospitality Model. Well-Staffed (Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis. Helps with order taking and cashiering during busy times. Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive. Encourages team members to ask for help, when necessary, to meet guests' needs. Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping. Food Tastes Great (Food Quality) Monitors quality to ensure the food looks and tastes great, and is of high quality. Models and monitors food presentation and coaches team members when necessary. Coaches team members to ensure that the taste, appearance, and temperature standards are met for all products, and retrains when necessary. Consistent and Quick Service (Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same. Leads and coaches team on how to provide consistent, fast service. Helps with order taking and cashiering during busy times. Order Accuracy (Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards. Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the process. Does not dismiss errors. Holds employees accountable to minimal order errors and re-trains them as needed. Food Safety (Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures. Follows all hand washing and glove procedures. Completes the Food Safety Checklist each shift. It's All About: Brand Ambassador Has passion for the business and pride in Jack in the Box. Inspires team members to embrace the brand. Is proud to represent Jack in the Box. Focus on the Guest Treats guests and employees with care and respect. Is passionate about serving the guest. Steps in to help employees when necessary. Has a happy, friendly personality that is engaging to both the guest and other employees. Reads the guest and anticipates their needs. Pays attention to guests' verbal and non-verbal communication and addresses them proactively. Handles guest complaints -says "Yes" to the Guest without arguing, questioning or assuming the guest is wrong. Does what is right for the guest. Inspires team to take care of guests and make them the number one priority. Team Skills Treats all employees with care and respect. Is a good team player and leader. Has a positive can-do attitude. Is dependable and reliable. Is willing to help others. Keeps calm and does not show signs of stress. Is open and willing to work with and lead people of all backgrounds. Ensures the team provides quick service while maintaining a calm environment. "Manages the floor"- coordinates team (resources) to cover all roles, ensure compliance of JIB standards as well as compliance to labor laws. Commitment Thrives in a fast-paced, high energy, team environment. Performs professionally during difficult situations and/or high volume times. Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean. Takes corrective action to resolve issues that could jeopardize food safety or food quality. Is flexible and changes direction based on the needs of the business. Works with a sense of urgency. Knows and trains others on the products and menu. Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable. Takes accountability for cash management and handling during their shift. Is meticulous in following and managing to Jack in the Box policies and standards. Front of Restaurant: Includes, but not limited to duties, described below. Performs other duties as assigned or directed. Guest Service(Dine In/Drive-Thru): Immediately acknowledges and welcomes guests. Takes and clarifies orders, assists guests with menu selection as appropriate. Enters order in POS system, collects money, and makes change. Always thanks guest upon completion of order taking. Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests. Maintains cleanliness and stocking of work area. Interior: Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors. Cleans and stocks restrooms. Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment. Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness. Exterior: Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. Empties trash cans, and cleans miscellaneous exterior items (i.e. - drive-thru menu board). Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness. SUPERVISION: Workstation Operation Supervises and trains team members on workstation operations.. Ensures all activities are in compliance with JIB procedures, systems, standards, and food safety, security, and cash handling requirements. Guest Service Ensures guests receive an exceptional experience by performing quality employee training and holding restaurant team accountable for consistently delivering excellent guest service and food quality. Maintains visibility and interaction with guests; responds to guest concerns and complaints in a positive and professional manner; Ensures positive resolution. Leadership Creates a restaurant environment that is friendly, fun, clean, and safe; treats all employees with care and respect; motivates and inspires employees to achieve high performance. Conducts on-boarding and training. Provides feedback and recognizes employees. Ensures employee personal and uniform cleanliness. Apprises management of potential employee issues. Back of Restaurant: Includes, but not limited to, duties described below. Performs other duties as assigned or directed. Grill Reads grill video monitor to prepare ordered products. Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds. Discards ingredients/products that have expired or don't meet quality standards. Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment. Assembly Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest. Discards ingredients/products that have expired or don't meet quality standards. Prep Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation. Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times, and complies with JIB food safety standards. Visually checks and inspects all ingredients for freshness. Measures, assembles, and prepares ingredients for various products according to product mix information. Fryer Reads fryer video monitor prepare ordered products. Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin. Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units. Interior Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms. Washes and sanitizes dishes and utensils by hand or using dishwasher. Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens. Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment. Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness. Exterior Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. Empties trash cans, and cleans miscellaneous exterior items (i.e. -drive-thru menu board). Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness. Receiving & Storage Receives and stores products on delivery following established procedures. QUALIFICATIONS: Experience - 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1 year supervisory experience in a restaurant or retail customer service environment. Knowledge/Skills/Abilities - Must be at least 18 years old; must complete Team Leader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior. Physical Requirements: Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors. REASONABLE ACCOMMODATION: Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.

Posted 30+ days ago

Team Leader-logo
Team Leader
Jack in the Box, Inc.Fremont, CA
Team Leader POSITION SUMMARY: Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all JIB procedures, systems and standards. Guest Expectations Well-Trained (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate. Trains and coaches team members using the Guest Expectations training materials. Models being calm and productive during busy times. Coaches team members to ensure they are knowledgeable on job requirements. Neat and Well-Groomed (Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when noncompliant. Models looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled. Friendly (Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude. ? Coaches team members on having a positive, friendly attitude and behaviors. Models and coaches team members on the JIB Hospitality Model. Well-Staffed (Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis. Helps with order taking and cashiering during busy times. Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive. Encourages team members to ask for help, when necessary, to meet guests' needs. Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping. Food Tastes Great (Food Quality) Monitors quality to ensure the food looks and tastes great, and is of high quality. Models and monitors food presentation and coaches team members when necessary. Coaches team members to ensure that the taste, appearance, and temperature standards are met for all products, and retrains when necessary. Consistent and Quick Service (Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same. Leads and coaches team on how to provide consistent, fast service. Helps with order taking and cashiering during busy times. Order Accuracy (Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards. Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the process. Does not dismiss errors. Holds employees accountable to minimal order errors and re-trains them as needed. Food Safety (Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures. Follows all hand washing and glove procedures. Completes the Food Safety Checklist each shift It's All About Brand Ambassador Has passion for the business and pride in Jack in the Box. Inspires team members to embrace the brand. Is proud to represent Jack in the Box. Focus on the Guest Treats guests and employees with care and respect. Is passionate about serving the guest. Steps in to help employees when necessary. Has a happy, friendly personality that is engaging to both the guest and other employees. Reads the guest and anticipates their needs. Pays attention to guests' verbal and non-verbal communication and addresses them proactively. Handles guest complaints -says "Yes" to the Guest without arguing, questioning or assuming the guest is wrong. Does what is right for the guest. Inspires team to take care of guests and make them the number one priority. Team Skills Treats all employees with care and respect. Is a good team player and leader. Has a positive can-do attitude. Is dependable and reliable. Is willing to help others. Keeps calm and does not show signs of stress. Is open and willing to work with and lead people of all backgrounds. Ensures the team provides quick service while maintaining a calm environment. "Manages the floor"- coordinates team (resources) to cover all roles, ensure compliance of JIB standards as well as compliance to labor laws. Commitment Thrives in a fast-paced, high energy, team environment. Performs professionally during difficult situations and/or high volume times. Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean. Takes corrective action to resolve issues that could jeopardize food safety or food quality. Is flexible and changes direction based on the needs of the business. Works with a sense of urgency. Knows and trains others on the products and menu. Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable. Takes accountability for cash management and handling during their shift. Is meticulous in following and managing to Jack in the Box policies and standards. Front of Restaurant Includes, but not limited to duties, described below. Performs other duties as assigned or directed. Guest Service(Dine In/Drive-Thru) Immediately acknowledges and welcomes guests. Takes and clarifies orders, assists guests with menu selection as appropriate. Enters order in POS system, collects money, and makes change. Always thanks guest upon completion of order taking. Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests. Maintains cleanliness and stocking of work area. Interior Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors. Cleans and stocks restrooms. Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment. Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness. Exterior Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. Empties trash cans, and cleans miscellaneous exterior items (i.e. - drive-thru menu board). Cleans drive-thru and dump Back of Restaurant Includes, but not limited to, duties described below. Performs other duties as assigned or directed. Grill Reads grill video monitor to prepare ordered products. Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds. Discards ingredients/products that have expired or don't meet quality standards. Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment. Assembly Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest. Discards ingredients/products that have expired or don't meet quality standards. Prep Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation. Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times, and complies with JIB food safety standards. Visually checks and inspects all ingredients for freshness. Measures, assembles, and prepares ingredients for various products according to product mix information. Fryer Reads fryer video monitor prepare ordered products. Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin. Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units. Interior Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms. Washes and sanitizes dishes and utensils by hand or using dishwasher. Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens. Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment. Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness. Exterior Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. Empties trash cans, and cleans miscellaneous exterior items (i.e. -drive-thru menu board). Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness. Receiving & Storage Receives and stores products on delivery following established procedures. QUALIFICATIONS: Experience- 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1 year supervisory experience in a restaurant or retail customer service environment. Knowledge/Skills/Abilities- Must be at least 18 years old; must complete Team Leader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior. Physical Requirements- Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors. REASONABLE ACCOMMODATION: Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly. This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling. Pay ranges from $20.00- $21.50 depending on experience.

Posted 30+ days ago

Team Leader-logo
Team Leader
Jack in the Box, Inc.Ventura, CA
Team Leaders Great employees deserve great benefits! Bonus 4 x per year Paid Vacation Advancement opportunities 401(k) plan with company match Tuition Assistance FREE meals on your shift Medical, dental and vision coverage Eligibility in Jack's benefits can vary by the number of regularly scheduled hours you work, length of employment, and job status. Satisfy your craving at Jack in the Box Bring home the bacon, and put a burger on it. Feel empowered to act as the first-line operational supervisor training and leading team members. We want you to have fun in everything you do and know that we are here to help you learn new things and grow as an individual. Supervise and: Assist in managing the daily activities to achieve excellent performance Role model behavior that motivate and inspire others Create an environment that is fun, friendly, clean and safe Demonstrate a strong awareness and concern for food quality and safety Work in a fast-paced and high energy environment that requires you to shift priorities You need to: Have a minimum of 6 months experience in the restaurant industry Read and write in English Have the ability to lift and carry 10-65 lbs. Be willing and able to work a flexible schedule Pay Range: $21.75 - $22.75

Posted 30+ days ago

Team Leader-logo
Team Leader
Carrols Restaurant Group, Inc.Carmel, IN
Team Member Opportunity Awaits! Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-paced team that serves up the best burgers around and has a great time doing it! At Burger King you are not only making food, but also making friends that work together to help customers have it their way. What Does a TEAM MEMBER do? Serves our sizzling burgers to hungry customers Welcomes the customer, takes accurate orders and manages their payments operating a cash register Restrooms, dining area and kitchen all need to be kept clean and meet safety and health standards Our stores get flaming busy! Our Team Members need be able to work as a team in a fast paced environment to keep our guests happy and full. Your part of the team effort includes packaging food and drinks, and making sure the restaurant is clean and maintains health and safety standards. We always want our customers to be happy, so you may have to answer a question or two, or resolve issues every once in a while. Our People are Made To Order We are looking for awesome people to be on our team! You must be at least 16 years old You must be able to work in a fast-paced environment with your team Working Hard! The Team Member Position requires several physical demands including: Remaining on your feet for several hours at a time Lifting and carrying up to 25 pounds Manual dexterity as it pertains to pressing and grabbing Ability to communicate and read Frequent bending, kneeling, stooping and reaching Carrols Cares We start our Team Members with competitive pay. Have it your way and enjoy flexible scheduling and sizzling benefits! Carrols participates in the BKC student scholarship program started by the founder, Jim McLamore. Jim believed in higher education and so do we! By awarding over $7 million in scholarships to over 24,000 students each year, BKC plays a big part in making students' dreams of going to college a reality! Real Good Food Carrols is committed upholding the Burger King Brand and to serving our customers the exact sandwich they want, made to order and delivered quickly by a friendly team member! Success never tasted so good! If you want to unwrap your new career in a business that sizzles with potential, and have a great time doing it, click APPLY to submit your application today!

Posted 3 weeks ago

Team Leader-logo
Team Leader
Jack in the Box, Inc.Fresno, TX
Team Leader Position Summary: Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering a "WOW" guest experience by consistently providing quality food, excellent service, and a clean restaurant environment for JIB guests. Key Duties/Responsibilities: Constantly sets the example by maintaining visibility and interacting with guests. Models a "guest comes first" attitude; has a genuine smile, and displays a friendly and positive spirit; appreciates guests and makes them feel welcome; is always polite and courteous. Ensures the timeliness, quality, and accuracy of all orders; conveys a sense of urgency. Handles guest complaints effectively using the C A R E model - courtesy, apology, resolution, extra effort. Interacts effectively with diverse groups of people and does not have or display any biases. Displays a strong commitment to the restaurant team by helping to create a restaurant environment that is friendly, fun, clean and safe. Treats all employees with care and respect. Motivates and inspires employees to achieve high performance while adhering to Company procedures. Provides feedback and recognition. Willingly accepts feedback from management. Supervises and trains team members on workstation operations. Delegates work and follows up appropriately. Demonstrates mathematical aptitude, reading comprehension, and good problem solving skills. Maintains restaurant cleanliness inside and outside by following JIB cleaning and maintenance procedures. Qualifications: High School Diploma/Equivalency preferred. Minimum of 6 months JIB experience. 100% certified in all workstations. Preferable to have 1 year supervisory experience in a customer service business. Must be 18 years old. Must complete any and all Team Leader training classes. Must attain ServSafe certification or other as required. Must be able to work a minimum of 40 hours per week depending upon the needs of the business. Internal promote preferred (already meets the requirements for Team Member; i.e., demonstrates integrity and ethical behavior, ability to stand and walk approximately 90%-95% of shift, ability to lift and carry 10-65 lbs, ability to take guests' orders, operate a cash register, and read video monitors, ability and desire to work in a very fast-paced environment). Must be available to work any day, and anytime, especially on the busiest days including weekends and holidays. Must have transportation to and from work.

Posted 5 days ago

Project Manager-logo
Project Manager
Servicemaster CleanLumberton, NC
The Project Manager role is to be the client's (homeowner/policyholder) conduit and coordinator of the job from start to finish. They help coordinate mitigation, remediation, and repairs efficiently by understanding the loss, assisting with and dispatching field crews, arranging testing as appropriate, assisting with and scheduling each trade based on the repair estimate, and communicating with the client all pertinent details of the job. They are the client's advocate and conduit of information and should be in daily contact with the client as the job progresses. The Project Manager is the guardian of all the data on the job and is to manage the data asset in a court ready, complete fashion. This position requires experience in the Restoration industry and certification by the IICRC in Water Damage and Fire & Smoke Restoration. The position will have a starting salary between $25,000 and $40,000, plus bonuses, but will not include medical or dental insurance.

Posted 3 weeks ago

Team Leader-logo
Team Leader
Tractor SupplyChester, NY
Overall Job Summary The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures. Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams. Essential Duties and Responsibilities (Min 5%) It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements: Maintain regular and predictable attendance. Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs. Uphold and promote a safe and productive work environment by following and enforcing policies and procedures. Deliver on our promise of Legendary Customer Service through GURA: Greet the Customer. Uncover Customer's Needs & Wants. Recommend Product Solutions. Ask to Add Value & Appreciate the Customer. The Team Leader is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in the Team Leader position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice: Execute assigned basic, promotional, and seasonal merchandising activities. Perform Opening/Closing procedures. Transport and make deposits to bank. Assess store conditions and assign duties. Organize and prioritize workflow through the use of the daily planner. Recovery of merchandise. Participate in mandatory freight process. Perform regular and promotional price change activities. Resolve customer complaints/issues and ensure the customer has a Legendary shopping experience that differentiates from the competition. Adhere to loss prevention standards and respond to any alarm calls as needed. Communicate with Team Members on job functions, responsibilities and financial goals. Operate cash register/computer supervising cash handling procedures. Assist Team Members on appropriate application of policies and procedures. Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required. Operate Forklift and Baler. Complete all documentation associated with any of the above job duties. Obtain license or certifications as needed by the business. May be required to perform other duties as assigned. Required Qualifications Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license. Education: High school diploma or equivalent is preferred, but not required. Regardless of education level, you must be able to read, write, and count accurately. Preferred knowledge, skills or abilities Basic computer skills. Ability to read, write, and count accurately. Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict. Ability to perform and execute principle responsibilities of Team Members. Working Conditions Working environment is favorable, generally working inside with moderate noise. Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate. Ability to work outdoors in adverse weather conditions. Physical Requirements Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store. Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack). Ability to occasionally lift or reach merchandise overhead. Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders. Ability to move throughout the store for an entire shift. Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area. Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18). Ability to constantly operate store equipment such as computer, cash register, and other store equipment. Ability to read, write, and count accurately to complete all documentation. Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers. Ability to process information / merchandise through the point-of-sale system. Ability to handle and be in contact with birds/poultry. Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18). Ability to successfully complete all required training. Ability to travel as required in support of district needs. Ability to drive or operate a vehicle for business needs. This position is non-sedentary. Ability to successfully complete training and certification for various business needs. Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for eligible Team Members. While all Team Members have access to a broad range of rewards, eligibility and specific offerings may vary depending on the role, individual plan requirements and eligibility criteria.

Posted 3 weeks ago

Team Leader-logo
Team Leader
Carrols Restaurant Group, Inc.Fort Wayne, IN
Team Member Opportunity Awaits! Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-paced team that serves up the best burgers around and has a great time doing it! At Burger King you are not only making food, but also making friends that work together to help customers have it their way. What Does a TEAM MEMBER do? Serves our sizzling burgers to hungry customers Welcomes the customer, takes accurate orders and manages their payments operating a cash register Restrooms, dining area and kitchen all need to be kept clean and meet safety and health standards Our stores get flaming busy! Our Team Members need be able to work as a team in a fast paced environment to keep our guests happy and full. Your part of the team effort includes packaging food and drinks, and making sure the restaurant is clean and maintains health and safety standards. We always want our customers to be happy, so you may have to answer a question or two, or resolve issues every once in a while. Our People are Made To Order We are looking for awesome people to be on our team! You must be at least 16 years old You must be able to work in a fast-paced environment with your team Working Hard! The Team Member Position requires several physical demands including: Remaining on your feet for several hours at a time Lifting and carrying up to 25 pounds Manual dexterity as it pertains to pressing and grabbing Ability to communicate and read Frequent bending, kneeling, stooping and reaching Carrols Cares We start our Team Members with competitive pay. Have it your way and enjoy flexible scheduling and sizzling benefits! Carrols participates in the BKC student scholarship program started by the founder, Jim McLamore. Jim believed in higher education and so do we! By awarding over $7 million in scholarships to over 24,000 students each year, BKC plays a big part in making students' dreams of going to college a reality! Real Good Food Carrols is committed upholding the Burger King Brand and to serving our customers the exact sandwich they want, made to order and delivered quickly by a friendly team member! Success never tasted so good! If you want to unwrap your new career in a business that sizzles with potential, and have a great time doing it, click APPLY to submit your application today!

Posted 30+ days ago

Team Leader-logo
Team Leader
Jack in the Box, Inc.Garden Grove, CA
"This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling." POSITION DESCRIPTION Job Title: TEAM LEADER Reports To: Restaurant Manager Exemption: Non-Exempt POSITION SUMMARY: Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all JIB procedures, systems and standards. Guest Expectations: Well-Trained (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; Follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate. Trains and coaches team members using the Guest Expectations training materials. Models being calm and productive during busy times. Coaches team members to ensure they are knowledgeable on job requirements. Neat and Well-Groomed (Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when noncompliant. Models looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled. Friendly (Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude. Coaches team members on having a positive, friendly attitude and behaviors. Models and coaches team members on the JIB Hospitality Model. Well-Staffed (Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis. Helps with order taking and cashiering during busy times. Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive. Encourages team members to ask for help, when necessary, to meet guests' needs. Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping. Food Tastes Great (Food Quality) Monitors quality to ensure the food looks and tastes great, and is of high quality. Models and monitors food presentation and coaches team members when necessary. Coaches team members to ensure that the taste, appearance, and temperature standards are met for all products, and retrains when necessary. Consistent and Quick Service (Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same. Leads and coaches team on how to provide consistent, fast service. Helps with order taking and cashiering during busy times. Order Accuracy (Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards. Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the process. Does not dismiss errors. Holds employees accountable to minimal order errors and re-trains them as needed. Food Safety (Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures. Follows all hand washing and glove procedures. Completes the Food Safety Checklist each shift. It's All About: Brand Ambassador Has passion for the business and pride in Jack in the Box. Inspires team members to embrace the brand. Is proud to represent Jack in the Box. Focus on the Guest Treats guests and employees with care and respect. Is passionate about serving the guest. Steps in to help employees when necessary. Has a happy, friendly personality that is engaging to both the guest and other employees. Reads the guest and anticipates their needs. Pays attention to guests' verbal and non-verbal communication and addresses them proactively. Handles guest complaints -says "Yes" to the Guest without arguing, questioning or assuming the guest is wrong. Does what is right for the guest. Inspires team to take care of guests and make them the number one priority. Team Skills Treats all employees with care and respect. Is a good team player and leader. Has a positive can-do attitude. Is dependable and reliable. Is willing to help others. Keeps calm and does not show signs of stress. Is open and willing to work with and lead people of all backgrounds. Ensures the team provides quick service while maintaining a calm environment. "Manages the floor"- coordinates team (resources) to cover all roles, ensure compliance of JIB standards as well as compliance to labor laws. Commitment Thrives in a fast-paced, high energy, team environment. Performs professionally during difficult situations and/or high volume times. Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean. Takes corrective action to resolve issues that could jeopardize food safety or food quality. Is flexible and changes direction based on the needs of the business. Works with a sense of urgency. Knows and trains others on the products and menu. Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable. Takes accountability for cash management and handling during their shift. Is meticulous in following and managing to Jack in the Box policies and standards. Front of Restaurant: Includes, but not limited to duties, described below. Performs other duties as assigned or directed. Guest Service(Dine In/Drive-Thru): Immediately acknowledges and welcomes guests. Takes and clarifies orders, assists guests with menu selection as appropriate. Enters order in POS system, collects money, and makes change. Always thanks guest upon completion of order taking. Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests. Maintains cleanliness and stocking of work area. Interior: Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors. Cleans and stocks restrooms. Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment. Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness. Exterior: Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. Empties trash cans, and cleans miscellaneous exterior items (i.e. - drive-thru menu board). Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness. SUPERVISION: Workstation Operation Supervises and trains team members on workstation operations.. Ensures all activities are in compliance with JIB procedures, systems, standards, and food safety, security, and cash handling requirements. Guest Service Ensures guests receive an exceptional experience by performing quality employee training and holding restaurant team accountable for consistently delivering excellent guest service and food quality. Maintains visibility and interaction with guests; responds to guest concerns and complaints in a positive and professional manner; Ensures positive resolution. Leadership Creates a restaurant environment that is friendly, fun, clean, and safe; treats all employees with care and respect; motivates and inspires employees to achieve high performance. Conducts on-boarding and training. Provides feedback and recognizes employees. Ensures employee personal and uniform cleanliness. Apprises management of potential employee issues. Back of Restaurant: Includes, but not limited to, duties described below. Performs other duties as assigned or directed. Grill Reads grill video monitor to prepare ordered products. Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds. Discards ingredients/products that have expired or don't meet quality standards. Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment. Assembly Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest. Discards ingredients/products that have expired or don't meet quality standards. Prep Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation. Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times, and complies with JIB food safety standards. Visually checks and inspects all ingredients for freshness. Measures, assembles, and prepares ingredients for various products according to product mix information. Fryer Reads fryer video monitor prepare ordered products. Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin. Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units. Interior Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms. Washes and sanitizes dishes and utensils by hand or using dishwasher. Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens. Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment. Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness. Exterior Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. Empties trash cans, and cleans miscellaneous exterior items (i.e. -drive-thru menu board). Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness. Receiving & Storage Receives and stores products on delivery following established procedures. QUALIFICATIONS: Experience - 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1 year supervisory experience in a restaurant or retail customer service environment. Knowledge/Skills/Abilities - Must be at least 18 years old; must complete Team Leader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior. Physical Requirements: Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors. REASONABLE ACCOMMODATION: Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.

Posted 30+ days ago

Project Manager-logo
Project Manager
CS EnergyEllicott, NY
CS Energy is hiring a Project Manager. The Project Manager leads several project teams and works in partnership with our Project Operations and Field Management to foster great client relationships, develop our employees, and oversee the safe construction of high quality, profitable, and on schedule projects. Essential Duties and Responsibilities Work with the EHS team to finalize the health and safety plan for a project Ensure the site team and subcontractors follow EHS and Quality policies Manage the project budget and lead the forecast review process, review with FP&A and executives to ensure all project metrics are captured, manage client billings to achieve milestone payments, client and subcontractor change orders management, risk identification and mitigation Lead all Operations, Engineering and Procurement huddles. Track all actions on Project Action List. Ensure all equipment orders, engineering deliverables and required subcontracts are completed in accordance with the CPM schedule and project milestones. Manage production to the self-perform work plan and review/adjust it with Superintendents accordingly Management of EPC contracts with specific focus on Force majeures, delay notices, Schedule relief, LD letters to respective parties as necessary Work with project controls to establish and maintain project schedule to meet all EPC milestones. Ensure the compliance with all project permitting and regulatory requirements such as SWPPP, local permitting, AHJ Specific town requirements, building and electrical permits. Timely and concisely communicate schedule, cost, quality and safety concerns to Management Negotiate change orders to the benefit of the company Manage, develop, and maintain subcontractor relationships Creates and maintains a thriving company culture on project site. Coaches employees on cultural improvements. Assist Management and Business Development carry pipeline of projects through FMEA process, contract signing and project start-up Develop and maintain client relationship with timely, accurate, and clear communication Motivate the team and provide the feedback, training and mentorship to all employees Project level P&L responsibility Foster a motivating Team environment between Project Team and all other departments and project stakeholders Onsite presence during active construction

Posted 2 weeks ago

Team Leader-logo
Team Leader
Carrols Restaurant Group, Inc.Anderson, IN
Team Member Opportunity Awaits! Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-paced team that serves up the best burgers around and has a great time doing it! At Burger King you are not only making food, but also making friends that work together to help customers have it their way. What Does a TEAM MEMBER do? Serves our sizzling burgers to hungry customers Welcomes the customer, takes accurate orders and manages their payments operating a cash register Restrooms, dining area and kitchen all need to be kept clean and meet safety and health standards Our stores get flaming busy! Our Team Members need be able to work as a team in a fast paced environment to keep our guests happy and full. Your part of the team effort includes packaging food and drinks, and making sure the restaurant is clean and maintains health and safety standards. We always want our customers to be happy, so you may have to answer a question or two, or resolve issues every once in a while. Our People are Made To Order We are looking for awesome people to be on our team! You must be at least 16 years old You must be able to work in a fast-paced environment with your team Working Hard! The Team Member Position requires several physical demands including: Remaining on your feet for several hours at a time Lifting and carrying up to 25 pounds Manual dexterity as it pertains to pressing and grabbing Ability to communicate and read Frequent bending, kneeling, stooping and reaching Carrols Cares We start our Team Members with competitive pay. Have it your way and enjoy flexible scheduling and sizzling benefits! Carrols participates in the BKC student scholarship program started by the founder, Jim McLamore. Jim believed in higher education and so do we! By awarding over $7 million in scholarships to over 24,000 students each year, BKC plays a big part in making students' dreams of going to college a reality! Real Good Food Carrols is committed upholding the Burger King Brand and to serving our customers the exact sandwich they want, made to order and delivered quickly by a friendly team member! Success never tasted so good! If you want to unwrap your new career in a business that sizzles with potential, and have a great time doing it, click APPLY to submit your application today!

Posted 30+ days ago

Team Leader-logo
Team Leader
Jack in the Box, Inc.Alton, IL
As an Independently Owned and Operated Franchisee of Jack in the Box Inc. in the St. Louis Metropolitan area, we strive in achieving excellence while enjoying what we do every day. We promote from within and have a Jack family feel. If you are hardworking, have a positive attitude and are an honest individual, start rewarding yourself and come join our Jack family! TEAM LEADER Shift Leaders display role model behavior that motivates and inspires others in a friendly, clean and safe environment. Consistently delivers a great guest experience. Trains team members and provides continuous support and coaching. Enjoys working in a fast-paced and high energy environment. Demonstrates ethical standards and treats everyone with kindness and respect. Bring your SMILE! Key Duties/Responsibilities: Models a "guest comes first" attitude; has a genuine smile and displays a friendly and positive spirit; appreciates guests and makes them feel welcome; is always polite and courteous. Maintains clean, neat appearance; follows uniform and grooming standards. Understands and adheres to proper food handling, safety, and sanitation standards. Ensures the timeliness, quality and accuracy of all orders; conveys a sense of urgency. Interacts effectively with diverse groups of people and does not have or display any biases. Be able to perform multiple job tasks as required i.e., take out trash, clean restrooms, etc. Requirements: High School Diploma, GED or foreign equivalent preferred Minimum of 6 months experience in the restaurant industry Be willing and able to work a flexible schedule Ability to follow all Company operation policies, and procedures Ability to read, speak and write effectively in English Ability to stand and walk approximately 85%-95% of shift Ability to lift and carry 10-50 lbs. Ability to work with a diverse group of people This is in addition to the qualifications of a Team Member Benefits: Shift Meal Allowance Medical, Dental and Colonial Benefits (upon eligibility) 401(k) plan upon 90-day eligibility from date of hire Advancement opportunities

Posted 1 week ago

Team Leader-logo
Team Leader
Jack in the Box, Inc.Moreno Valley, CA
Team Leaders Great employees deserve great benefits! Bonus 4 x per year Paid Vacation Advancement opportunities 401(k) plan with company match Tuition Assistance FREE meals on your shift Medical, dental and vision coverage Eligibility in Jack's benefits can vary by the number of regularly scheduled hours you work, length of employment, and job status. Satisfy your craving at Jack in the Box Bring home the bacon, and put a burger on it. Feel empowered to act as the first-line operational supervisor training and leading team members. We want you to have fun in everything you do and know that we are here to help you learn new things and grow as an individual. Supervise and: Assist in managing the daily activities to achieve excellent performance Role model behavior that motivate and inspire others Create an environment that is fun, friendly, clean and safe Demonstrate a strong awareness and concern for food quality and safety Work in a fast-paced and high energy environment that requires you to shift priorities You need to: Have a minimum of 6 months experience in the restaurant industry Read and write in English Have the ability to lift and carry 10-65 lbs. Be willing and able to work a flexible schedule Pay Range: $21.75 - $22.75

Posted 30+ days ago

Team Leader-logo
Team Leader
Tractor SupplyGalt, CA
Overall Job Summary The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures. Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams. Essential Duties and Responsibilities (Min 5%) It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements: Maintain regular and predictable attendance. Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs. Uphold and promote a safe and productive work environment by following and enforcing policies and procedures. Deliver on our promise of Legendary Customer Service through GURA: Greet the Customer. Uncover Customer's Needs & Wants. Recommend Product Solutions. Ask to Add Value & Appreciate the Customer. The Team Leader is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in the Team Leader position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice: Execute assigned basic, promotional, and seasonal merchandising activities. Perform Opening/Closing procedures. Transport and make deposits to bank. Assess store conditions and assign duties. Organize and prioritize workflow through the use of the daily planner. Recovery of merchandise. Participate in mandatory freight process. Perform regular and promotional price change activities. Resolve customer complaints/issues and ensure the customer has a Legendary shopping experience that differentiates from the competition. Adhere to loss prevention standards and respond to any alarm calls as needed. Communicate with Team Members on job functions, responsibilities and financial goals. Operate cash register/computer supervising cash handling procedures. Assist Team Members on appropriate application of policies and procedures. Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required. Operate Forklift and Baler. Complete all documentation associated with any of the above job duties. Obtain license or certifications as needed by the business. May be required to perform other duties as assigned. Required Qualifications Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license. Education: High school diploma or equivalent is preferred, but not required. Regardless of education level, you must be able to read, write, and count accurately. Preferred knowledge, skills or abilities Basic computer skills. Ability to read, write, and count accurately. Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict. Ability to perform and execute principle responsibilities of Team Members. Working Conditions Working environment is favorable, generally working inside with moderate noise. Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate. Ability to work outdoors in adverse weather conditions. Physical Requirements Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store. Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack). Ability to occasionally lift or reach merchandise overhead. Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders. Ability to move throughout the store for an entire shift. Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area. Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18). Ability to constantly operate store equipment such as computer, cash register, and other store equipment. Ability to read, write, and count accurately to complete all documentation. Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers. Ability to process information / merchandise through the point-of-sale system. Ability to handle and be in contact with birds/poultry. Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18). Ability to successfully complete all required training. Ability to travel as required in support of district needs. Ability to drive or operate a vehicle for business needs. This position is non-sedentary. Ability to successfully complete training and certification for various business needs. Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for eligible Team Members. While all Team Members have access to a broad range of rewards, eligibility and specific offerings may vary depending on the role, individual plan requirements and eligibility criteria.

Posted 2 weeks ago

Team Leader-logo
Team Leader
Jack in the Box, Inc.Lufkin, TX
Team Leader Position Summary: Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering a "WOW" guest experience by consistently providing quality food, excellent service, and a clean restaurant environment for JIB guests. Key Duties/Responsibilities: Constantly sets the example by maintaining visibility and interacting with guests. Models a "guest comes first" attitude; has a genuine smile, and displays a friendly and positive spirit; appreciates guests and makes them feel welcome; is always polite and courteous. Ensures the timeliness, quality, and accuracy of all orders; conveys a sense of urgency. Handles guest complaints effectively using the C A R E model - courtesy, apology, resolution, extra effort. Interacts effectively with diverse groups of people and does not have or display any biases. Displays a strong commitment to the restaurant team by helping to create a restaurant environment that is friendly, fun, clean and safe. Treats all employees with care and respect. Motivates and inspires employees to achieve high performance while adhering to Company procedures. Provides feedback and recognition. Willingly accepts feedback from management. Supervises and trains team members on workstation operations. Delegates work and follows up appropriately. Demonstrates mathematical aptitude, reading comprehension, and good problem solving skills. Maintains restaurant cleanliness inside and outside by following JIB cleaning and maintenance procedures. Qualifications: High School Diploma/Equivalency preferred. Minimum of 6 months JIB experience. 100% certified in all workstations. Preferable to have 1 year supervisory experience in a customer service business. Must be 18 years old. Must complete any and all Team Leader training classes. Must attain ServSafe certification or other as required. Must be able to work a minimum of 40 hours per week depending upon the needs of the business. Internal promote preferred (already meets the requirements for Team Member; i.e., demonstrates integrity and ethical behavior, ability to stand and walk approximately 90%-95% of shift, ability to lift and carry 10-65 lbs, ability to take guests' orders, operate a cash register, and read video monitors, ability and desire to work in a very fast-paced environment). Must be available to work any day, and anytime, especially on the busiest days including weekends and holidays. Must have transportation to and from work.

Posted 30+ days ago

Manager-logo
Manager
CrunchHarrisburg, PA
Job Description: The Crunch Manager will ensure the members receive the highest quality of service and facilities. He or she will exhibit an ability to achieve the financial targets for the club as outlined in the annual budget by motivating, leading, supervising and coordinating the activities of employees engaged in servicing our member needs. He/She will demonstrate an aptitude and command of all company wide policies and initiatives to ensure the integrity of the Crunch brand. Reports to: Owner Requirements: 4 year college degree preferred 4 years management experience required Fitness management experience preferred Current Cardiopulmonary Resuscitation (CPR) required Special Skills: Excellent written and verbal communication Creative management techniques Strong organizational skills Strong leadership skills Strong administrative skills Strong customer service skills Strong computer skills Responsibilities: Administration/Organization Demonstrate a working knowledge of all standard operating procedures and policies that pertain to the club. Communicate and implement club policies and procedures to employees. Encourage staff to work as a team and be productive. Illustrate an ability to make decisions. Recruit and hire the highest possible caliber of staff. Sales/Revenue Management Demonstrate the ability to lead, motivate, and manage team. Achieve desired sales goals. Achieve desired revenue goals thru the leadership and motivation of employees. Implement and support company programs and promotion to help generate new sales leads for optimum new membership growth. Ensure that Team maintains proper tracking forms and the daily leads. Ensure that all promotions are effectively communicated to the team and all other appropriate staff. Ensure ongoing prospecting and generation of new prospective members. Review sales-related written communication such as proposal, letters and promotional pieces for effectiveness, spelling, accuracy and distribution Ensure that he staff has a high level of knowledge about the clubs programs, facilities and equipment. Emphasize importance of staff involvement in the community and neighborhood businesses. Personal Training/Revenue Management Demonstrate ability to lead, motivate and manage personal training department. Achieve desired personal training revenue and session production goals. Achieve desired revenue and production results thru the leadership and motivation of employees. Implement and support company programs and promotion to help generate new pt client acquisition for optimum member base penetration. Facilitate integration of Personal Training products into point of sale presentations to maximize the number of orientation sessions scheduled and packages sold. Ensure Personal Training team follows proper procedures in session redemption. Oversee PT manager in ensuring all components of departmental objectives are satisfied. Operations Coordinate and work within club support functions of Fitness, Sales and Marketing, Accounting, Information Technology. Support personnel related problems or difficulties by following club procedure and documentation. Resolve member complaints in an expeditious and tactful manner following club procedure and documentation. Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to the members. Ensure the club meets standards for cleanliness, maintenance, safety, and security. Conduct weekly detailed inspection of the club with the Maintenance Manager utilizing cleaning checklist and forward information to appreciate staff. Ensure visible maintenance items are repaired promptly, proper signage is posted and if possible out of service equipment removed from the floor. Reinforce to staff the cleanliness is everyone's responsibility, not just the maintenance staff. Ensure proper inventory of maintenance parts. Track completion of opening/closing checklists, stage management, repair & maintenance log, locker log and cleaning checklist. Assist in the processing/submission and approval of payroll. Financial Exhibit an understanding of budgets and income statements. Establish controls of expenses and purchasing of club supplies. Display an ability to keep expenses at or below budget. Demonstrate an ability to articulate variances in revenue/sales/expenses versus budget. Leadership/Motivation Serve as a role model for employees. Communicate effectively by holding weekly and individual meeting with all key club personnel. Provide an inspirational environment that welcomes honest feed back from employees and takes action to ensure a quality, working environment. Oversee, support, direct and develop department heads. Profit Centers Illustrate an ability to drive profit center revenue such as personal training, retail, etc… Monitor flagged check-in's to increase revenue and collections. Demonstrate an ability to increase revenue per member. Meetings Monthly or Weekly Department Meetings Employee Training Meetings Daily "One Minute Meetings" with club staff Daily Personal Training Manager Meeting Weekly Club Management Meeting Annual Performance Evaluations Accountabilities Implement and support company programs and promotion to help generate new sales leads for optimum new membership growth. Oversees expense goals by managing payroll and general and administrative expenses. Ensure that the clubs meet Crunch standards for cleanliness, maintenance, safety, security and physical plant operations. Keep current in knowledge of key competitors. Conduct frequent walk thrus. Measurement Standards Successful management of all financial budgetary goals. Ensure standards of clubs cleanliness and customer service excellence. Demonstrate professionalism by leading by example. Membership retention. Timely completion of assigned tasks and projects. Follow all policies and procedures. Above description may be subject to change or alteration at any time.

Posted 3 weeks ago

Tractor Supply logo
Team Leader
Tractor SupplyArcade, NY

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Job Description

Overall Job Summary

The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.

Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.

Essential Duties and Responsibilities (Min 5%)

It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:

  • Maintain regular and predictable attendance.

  • Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.

  • Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.

  • Deliver on our promise of Legendary Customer Service through GURA:

  • Greet the Customer.

  • Uncover Customer's Needs & Wants.

  • Recommend Product Solutions.

  • Ask to Add Value & Appreciate the Customer.

  • The Team Leader is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in the Team Leader position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice:

  • Execute assigned basic, promotional, and seasonal merchandising activities.

  • Perform Opening/Closing procedures.

  • Transport and make deposits to bank.

  • Assess store conditions and assign duties.

  • Organize and prioritize workflow through the use of the daily planner.

  • Recovery of merchandise.

  • Participate in mandatory freight process.

  • Perform regular and promotional price change activities.

  • Resolve customer complaints/issues and ensure the customer has a Legendary shopping experience that differentiates from the competition.

  • Adhere to loss prevention standards and respond to any alarm calls as needed.

  • Communicate with Team Members on job functions, responsibilities and financial goals.

  • Operate cash register/computer supervising cash handling procedures.

  • Assist Team Members on appropriate application of policies and procedures.

  • Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required.

  • Operate Forklift and Baler.

  • Complete all documentation associated with any of the above job duties.

  • Obtain license or certifications as needed by the business.

  • May be required to perform other duties as assigned.

Required Qualifications

Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license.

Education: High school diploma or equivalent is preferred, but not required. Regardless of education level, you must be able to read, write, and count accurately.

Preferred knowledge, skills or abilities

Basic computer skills.

Ability to read, write, and count accurately.

Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.

Ability to perform and execute principle responsibilities of Team Members.

Working Conditions

  • Working environment is favorable, generally working inside with moderate noise.
  • Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours
  • Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines
  • Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
  • Ability to work outdoors in adverse weather conditions.

Physical Requirements

  • Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.
  • Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack).
  • Ability to occasionally lift or reach merchandise overhead.
  • Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
  • Ability to move throughout the store for an entire shift.
  • Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
  • Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18).
  • Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
  • Ability to read, write, and count accurately to complete all documentation.
  • Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
  • Ability to process information / merchandise through the point-of-sale system.
  • Ability to handle and be in contact with birds/poultry.
  • Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18).
  • Ability to successfully complete all required training.
  • Ability to travel as required in support of district needs.
  • Ability to drive or operate a vehicle for business needs.
  • This position is non-sedentary.
  • Ability to successfully complete training and certification for various business needs.

Disclaimer

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.

Company Info

At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.

Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for eligible Team Members. While all Team Members have access to a broad range of rewards, eligibility and specific offerings may vary depending on the role, individual plan requirements and eligibility criteria.

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