landing_page-logo
  1. Home
  2. »All Job Categories
  3. »Project Manager Jobs

Auto-apply to these project manager jobs

We've scanned millions of jobs. Simply select your favorites, and we can fill out the applications for you.

Team Leader-logo
Team Leader
Jack in the Box, Inc.Fairfield, CA
Team Leader POSITION SUMMARY: Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all JIB procedures, systems and standards. Guest Expectations Well-Trained (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate. Trains and coaches team members using the Guest Expectations training materials. Models being calm and productive during busy times. Coaches team members to ensure they are knowledgeable on job requirements. Neat and Well-Groomed (Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when noncompliant. Models looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled. Friendly (Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude. ? Coaches team members on having a positive, friendly attitude and behaviors. Models and coaches team members on the JIB Hospitality Model. Well-Staffed (Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis. Helps with order taking and cashiering during busy times. Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive. Encourages team members to ask for help, when necessary, to meet guests' needs. Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping. Food Tastes Great (Food Quality) Monitors quality to ensure the food looks and tastes great, and is of high quality. Models and monitors food presentation and coaches team members when necessary. Coaches team members to ensure that the taste, appearance, and temperature standards are met for all products, and retrains when necessary. Consistent and Quick Service (Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same. Leads and coaches team on how to provide consistent, fast service. Helps with order taking and cashiering during busy times. Order Accuracy (Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards. Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the process. Does not dismiss errors. Holds employees accountable to minimal order errors and re-trains them as needed. Food Safety (Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures. Follows all hand washing and glove procedures. Completes the Food Safety Checklist each shift It's All About Brand Ambassador Has passion for the business and pride in Jack in the Box. Inspires team members to embrace the brand. Is proud to represent Jack in the Box. Focus on the Guest Treats guests and employees with care and respect. Is passionate about serving the guest. Steps in to help employees when necessary. Has a happy, friendly personality that is engaging to both the guest and other employees. Reads the guest and anticipates their needs. Pays attention to guests' verbal and non-verbal communication and addresses them proactively. Handles guest complaints -says "Yes" to the Guest without arguing, questioning or assuming the guest is wrong. Does what is right for the guest. Inspires team to take care of guests and make them the number one priority. Team Skills Treats all employees with care and respect. Is a good team player and leader. Has a positive can-do attitude. Is dependable and reliable. Is willing to help others. Keeps calm and does not show signs of stress. Is open and willing to work with and lead people of all backgrounds. Ensures the team provides quick service while maintaining a calm environment. "Manages the floor"- coordinates team (resources) to cover all roles, ensure compliance of JIB standards as well as compliance to labor laws. Commitment Thrives in a fast-paced, high energy, team environment. Performs professionally during difficult situations and/or high volume times. Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean. Takes corrective action to resolve issues that could jeopardize food safety or food quality. Is flexible and changes direction based on the needs of the business. Works with a sense of urgency. Knows and trains others on the products and menu. Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable. Takes accountability for cash management and handling during their shift. Is meticulous in following and managing to Jack in the Box policies and standards. Front of Restaurant Includes, but not limited to duties, described below. Performs other duties as assigned or directed. Guest Service(Dine In/Drive-Thru) Immediately acknowledges and welcomes guests. Takes and clarifies orders, assists guests with menu selection as appropriate. Enters order in POS system, collects money, and makes change. Always thanks guest upon completion of order taking. Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests. Maintains cleanliness and stocking of work area. Interior Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors. Cleans and stocks restrooms. Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment. Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness. Exterior Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. Empties trash cans, and cleans miscellaneous exterior items (i.e. - drive-thru menu board). Cleans drive-thru and dump Back of Restaurant Includes, but not limited to, duties described below. Performs other duties as assigned or directed. Grill Reads grill video monitor to prepare ordered products. Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds. Discards ingredients/products that have expired or don't meet quality standards. Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment. Assembly Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest. Discards ingredients/products that have expired or don't meet quality standards. Prep Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation. Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times, and complies with JIB food safety standards. Visually checks and inspects all ingredients for freshness. Measures, assembles, and prepares ingredients for various products according to product mix information. Fryer Reads fryer video monitor prepare ordered products. Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin. Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units. Interior Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms. Washes and sanitizes dishes and utensils by hand or using dishwasher. Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens. Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment. Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness. Exterior Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. Empties trash cans, and cleans miscellaneous exterior items (i.e. -drive-thru menu board). Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness. Receiving & Storage Receives and stores products on delivery following established procedures. QUALIFICATIONS: Experience- 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1 year supervisory experience in a restaurant or retail customer service environment. Knowledge/Skills/Abilities- Must be at least 18 years old; must complete Team Leader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior. Physical Requirements- Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors. REASONABLE ACCOMMODATION: Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly. This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling. Pay ranges from $20.00- $21.50 depending on experience.

Posted 1 week ago

Team Leader-logo
Team Leader
Carrols Restaurant Group, Inc.Findlay, OH
Team Member Opportunity Awaits! Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-paced team that serves up the best burgers around and has a great time doing it! At Burger King you are not only making food, but also making friends that work together to help customers have it their way. What Does a TEAM MEMBER do? Serves our sizzling burgers to hungry customers Welcomes the customer, takes accurate orders and manages their payments operating a cash register Restrooms, dining area and kitchen all need to be kept clean and meet safety and health standards Our stores get flaming busy! Our Team Members need be able to work as a team in a fast paced environment to keep our guests happy and full. Your part of the team effort includes packaging food and drinks, and making sure the restaurant is clean and maintains health and safety standards. We always want our customers to be happy, so you may have to answer a question or two, or resolve issues every once in a while. Our People are Made To Order We are looking for awesome people to be on our team! You must be at least 16 years old You must be able to work in a fast-paced environment with your team Working Hard! The Team Member Position requires several physical demands including: Remaining on your feet for several hours at a time Lifting and carrying up to 25 pounds Manual dexterity as it pertains to pressing and grabbing Ability to communicate and read Frequent bending, kneeling, stooping and reaching Carrols Cares We start our Team Members with competitive pay. Have it your way and enjoy flexible scheduling and sizzling benefits! Carrols participates in the BKC student scholarship program started by the founder, Jim McLamore. Jim believed in higher education and so do we! By awarding over $7 million in scholarships to over 24,000 students each year, BKC plays a big part in making students' dreams of going to college a reality! Real Good Food Carrols is committed upholding the Burger King Brand and to serving our customers the exact sandwich they want, made to order and delivered quickly by a friendly team member! Success never tasted so good! If you want to unwrap your new career in a business that sizzles with potential, and have a great time doing it, click APPLY to submit your application today!

Posted 30+ days ago

Project Manager-logo
Project Manager
National Life GroupAddison, TX
Project Manager The Project Manager is responsible for leading and supporting teams to deliver project(s) that span across one or more departments. The Project Manager is responsible for the planning of project resources, scope, schedules, and financials while adhering to quality and control guidelines throughout the full systems development life cycle. Key Responsibilities: Manage all aspects of strategic, continuous improvement, and business and IT transformation projects to ensure timely and effective project execution with multiple development methodologies such as waterfall, iterative and agile (scrum, kanban) to support project teams. Create/establish/maintain project artifacts such as project charter, project change requests, project schedules, project budget, risks/issues, project status report, variance reporting, etc. Business partner who possesses critical thinking skills to define practical solutions that align with strategic objectives. Understands the business needs of the project and its interaction with other projects/programs to make decisions that are in the best interest of the Ability to think creatively to drive innovation, perform situational analysis which leads to well thought out decisions. Must establish strong working relationships with executive sponsors, business owners and stakeholders across the organization to manage expectations and project delivery. Monitors performance and recommends schedule changes, cost, or resource adjustments. Establishes and provide timely updates to the management team for each project for escalating issues, reporting, and managing risks, issues and status reporting. Management of project change requests that impact scope, schedule, Lead project planning, including resource, staff, supply and subcontract management, progress reporting, troubleshooting and team management. Ensure that project resources are following established processes as well as participate in strengthening internal tools, artifacts, and other governance aspects. Work with multiple development methodologies such as waterfall, iterative and agile (scrum, kanban) to support project teams. Establish strong working relationships with executive sponsors, business owners and stakeholders across the organization to manage expectations and project delivery. Have the confidence and competency to turn around small and some medium-sized, troubled projects. Contribute toward continuous improvement in project management principles, strengthening internal tools, artifacts, and other governance aspects to improve project delivery. Support/assist teams to embrace NLG's learning organization culture to mature teams into highly productive, self-sufficient project teams capable of delivering work that crosses various systems and business processes. Directly or indirectly manage/mentor team members and colleagues in techniques such as leadership, methodology, tools, and people and communication skills. Able to teach PM skills-both hard and soft-that are required for the successful planning, execution, delivery and support of projects and their products or services. Be able to turn around small and some medium-sized troubled projects. Qualifications: 5+ years financial services desired (preferably life insurance and annuity) 5+ years' experience managing cross-functional projects in a matrixed environment desired Bachelor's degree required Project Management Professional (PMP) Certification, Certified Scrum Master similar certifications or working towards desired LOMA ALMI or FLMI designation a plus Skilled in multiple project management methodologies (e.g. agile/scrum, waterfall) desired Must be a self-starter and be able to work independently as well as being a team player Ability to understand, interpret and communicate complex subject matter. Ability to work in a fast-paced environment; strong organizational skills a must Results oriented, excellent verbal and written communication skills Able to interact and communicate with C-Level executives and senior leadership Must be proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Project, SharePoint) and tools like Jira/Confluence Must be able to pass a background check #LI-CS #LI-Hybrid The base compensation range represents the low and high end of the range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to qualifications, skills, competencies, location, and experience. The range listed is just one component of our total compensation package for employees. Other rewards may include an annual bonus, quarterly bonuses, commissions, and other long-term incentive compensation, depending on the position. National Life offers a competitive total rewards package which includes: a 401(k) retirement plan match; medical, dental, and vision insurance; a company funded wellness account for director and below employees; 10 paid holidays; a generous paid time off plan (22 days of combined time-off for non-exempt employees and exempt employees have discretion in managing their time, including scheduling time off in the normal course of business, but in no event will exempt employees receive less sick time than required by state or local law); 6 weeks of paid parental leave; and 6 weeks of paid family leave after a year of full-time employment. National Life is accepting applications for this role on an ongoing basis and the role remains open until filled. National Life Group is a trade name of National Life Insurance Company, Montpelier, VT - founded in 1848, Life Insurance Company of the Southwest, Addison, TX - chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group. National Life Group 1 National Life Dr Montpelier, VT 05604 Social Media Policy Site Disclosure and Privacy Policy

Posted 3 weeks ago

Team Leader-logo
Team Leader
Carrols Restaurant Group, Inc.Kalamazoo, MI
Team Member Opportunity Awaits! Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-paced team that serves up the best burgers around and has a great time doing it! At Burger King you are not only making food, but also making friends that work together to help customers have it their way. What Does a TEAM MEMBER do? Serves our sizzling burgers to hungry customers Welcomes the customer, takes accurate orders and manages their payments operating a cash register Restrooms, dining area and kitchen all need to be kept clean and meet safety and health standards Our stores get flaming busy! Our Team Members need be able to work as a team in a fast paced environment to keep our guests happy and full. Your part of the team effort includes packaging food and drinks, and making sure the restaurant is clean and maintains health and safety standards. We always want our customers to be happy, so you may have to answer a question or two, or resolve issues every once in a while. Our People are Made To Order We are looking for awesome people to be on our team! You must be at least 16 years old You must be able to work in a fast-paced environment with your team Working Hard! The Team Member Position requires several physical demands including: Remaining on your feet for several hours at a time Lifting and carrying up to 25 pounds Manual dexterity as it pertains to pressing and grabbing Ability to communicate and read Frequent bending, kneeling, stooping and reaching Carrols Cares We start our Team Members with competitive pay. Have it your way and enjoy flexible scheduling and sizzling benefits! Carrols participates in the BKC student scholarship program started by the founder, Jim McLamore. Jim believed in higher education and so do we! By awarding over $7 million in scholarships to over 24,000 students each year, BKC plays a big part in making students' dreams of going to college a reality! Real Good Food Carrols is committed upholding the Burger King Brand and to serving our customers the exact sandwich they want, made to order and delivered quickly by a friendly team member! Success never tasted so good! If you want to unwrap your new career in a business that sizzles with potential, and have a great time doing it, click APPLY to submit your application today!

Posted 30+ days ago

Team Leader-logo
Team Leader
Carrols Restaurant Group, Inc.Alliance, OH
Team Member Opportunity Awaits! Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-paced team that serves up the best burgers around and has a great time doing it! At Burger King you are not only making food, but also making friends that work together to help customers have it their way. What Does a TEAM MEMBER do? Serves our sizzling burgers to hungry customers Welcomes the customer, takes accurate orders and manages their payments operating a cash register Restrooms, dining area and kitchen all need to be kept clean and meet safety and health standards Our stores get flaming busy! Our Team Members need be able to work as a team in a fast paced environment to keep our guests happy and full. Your part of the team effort includes packaging food and drinks, and making sure the restaurant is clean and maintains health and safety standards. We always want our customers to be happy, so you may have to answer a question or two, or resolve issues every once in a while. Our People are Made To Order We are looking for awesome people to be on our team! You must be at least 16 years old You must be able to work in a fast-paced environment with your team Working Hard! The Team Member Position requires several physical demands including: Remaining on your feet for several hours at a time Lifting and carrying up to 25 pounds Manual dexterity as it pertains to pressing and grabbing Ability to communicate and read Frequent bending, kneeling, stooping and reaching Carrols Cares We start our Team Members with competitive pay. Have it your way and enjoy flexible scheduling and sizzling benefits! Carrols participates in the BKC student scholarship program started by the founder, Jim McLamore. Jim believed in higher education and so do we! By awarding over $7 million in scholarships to over 24,000 students each year, BKC plays a big part in making students' dreams of going to college a reality! Real Good Food Carrols is committed upholding the Burger King Brand and to serving our customers the exact sandwich they want, made to order and delivered quickly by a friendly team member! Success never tasted so good! If you want to unwrap your new career in a business that sizzles with potential, and have a great time doing it, click APPLY to submit your application today!

Posted 30+ days ago

Team Leader-logo
Team Leader
Carrols Restaurant Group, Inc.Westland, MI
Team Member Opportunity Awaits! Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-paced team that serves up the best burgers around and has a great time doing it! At Burger King you are not only making food, but also making friends that work together to help customers have it their way. What Does a TEAM MEMBER do? Serves our sizzling burgers to hungry customers Welcomes the customer, takes accurate orders and manages their payments operating a cash register Restrooms, dining area and kitchen all need to be kept clean and meet safety and health standards Our stores get flaming busy! Our Team Members need be able to work as a team in a fast paced environment to keep our guests happy and full. Your part of the team effort includes packaging food and drinks, and making sure the restaurant is clean and maintains health and safety standards. We always want our customers to be happy, so you may have to answer a question or two, or resolve issues every once in a while. Our People are Made To Order We are looking for awesome people to be on our team! You must be at least 16 years old You must be able to work in a fast-paced environment with your team Working Hard! The Team Member Position requires several physical demands including: Remaining on your feet for several hours at a time Lifting and carrying up to 25 pounds Manual dexterity as it pertains to pressing and grabbing Ability to communicate and read Frequent bending, kneeling, stooping and reaching Carrols Cares We start our Team Members with competitive pay. Have it your way and enjoy flexible scheduling and sizzling benefits! Carrols participates in the BKC student scholarship program started by the founder, Jim McLamore. Jim believed in higher education and so do we! By awarding over $7 million in scholarships to over 24,000 students each year, BKC plays a big part in making students' dreams of going to college a reality! Real Good Food Carrols is committed upholding the Burger King Brand and to serving our customers the exact sandwich they want, made to order and delivered quickly by a friendly team member! Success never tasted so good! If you want to unwrap your new career in a business that sizzles with potential, and have a great time doing it, click APPLY to submit your application today!

Posted 30+ days ago

Team Leader-logo
Team Leader
Jack in the Box, Inc.Deer Park, TX
Team Leader Position Summary: Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering a "WOW" guest experience by consistently providing quality food, excellent service, and a clean restaurant environment for JIB guests. Key Duties/Responsibilities: Constantly sets the example by maintaining visibility and interacting with guests. Models a "guest comes first" attitude; has a genuine smile, and displays a friendly and positive spirit; appreciates guests and makes them feel welcome; is always polite and courteous. Ensures the timeliness, quality, and accuracy of all orders; conveys a sense of urgency. Handles guest complaints effectively using the C A R E model - courtesy, apology, resolution, extra effort. Interacts effectively with diverse groups of people and does not have or display any biases. Displays a strong commitment to the restaurant team by helping to create a restaurant environment that is friendly, fun, clean and safe. Treats all employees with care and respect. Motivates and inspires employees to achieve high performance while adhering to Company procedures. Provides feedback and recognition. Willingly accepts feedback from management. Supervises and trains team members on workstation operations. Delegates work and follows up appropriately. Demonstrates mathematical aptitude, reading comprehension, and good problem solving skills. Maintains restaurant cleanliness inside and outside by following JIB cleaning and maintenance procedures. Qualifications: High School Diploma/Equivalency preferred. Minimum of 6 months JIB experience. 100% certified in all workstations. Preferable to have 1 year supervisory experience in a customer service business. Must be 18 years old. Must complete any and all Team Leader training classes. Must attain ServSafe certification or other as required. Must be able to work a minimum of 40 hours per week depending upon the needs of the business. Internal promote preferred (already meets the requirements for Team Member; i.e., demonstrates integrity and ethical behavior, ability to stand and walk approximately 90%-95% of shift, ability to lift and carry 10-65 lbs, ability to take guests' orders, operate a cash register, and read video monitors, ability and desire to work in a very fast-paced environment). Must be available to work any day, and anytime, especially on the busiest days including weekends and holidays. Must have transportation to and from work.

Posted 3 weeks ago

Team Leader-logo
Team Leader
PrimarkWillow Grove, PA
Job Description Team Leader Because you don't just succeed - you exceed. Retail our way. A people-first culture. Inclusive spaces. Expanding teams, capabilities, and ambitions. And thanks to our incredible size and scale, more growth opportunities for you and more amazing experiences for our customers. As a Team Leader at Primark, progress is yours to own at the forefront of expanding this fashion revolution in the United States. Our strong values run through everything we do. We're caring, dynamic and we succeed together. There's real accountability and ownership here as you shape your team's development and encourage a fast, efficient, enjoyable customer experience. If you thrive outside your comfort zone, apply to join us as an in-store Team Leader. What You'll Do As a Team Leader, you will motivate and coach your team of Sales Associates to provide an exceptional store environment and customer experience, while optimizing sales. You will lead a team by providing 'in the moment' coaching and training on Primark ways of working with ongoing feedback. Supporting the colleague experience, you will engage the Sales Associates in your team with an emphasis on recognition, communication, and wellbeing. Daily, you will collaborate with the store management team to support the running of the store and develop a high performing and engaged retail team. Here is how it looks in action: Managing an allocated section of a department; supporting colleagues to create inspiring displays and managing daily task allocation to keep your team engaged. Helping other managers with the day-to-day running of the store. Assist with recruitment, on-boarding, and development of Sales Associates while supporting a culture of continuous learning and improvement. Managing the cash lanes and Fitting Room areas as needed. Helping with customer feedback and complaints. Managing stock file accuracy and driving improved availably in-store with a consistent focus on size and option control to meet customer demand. Manage all pricing in line with Primark Pricing Principles. Monitoring pricing for accuracy, check markdowns are applied and monitored, and appropriate POS are displayed. What You'll Get People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best. We're committed to your success and will provide you with a robust onboarding period. Here, you'll be empowered to succeed. As we rapidly expand across the globe, we'll give you the tools that you need to excel. We'll also offer you competitive benefits and work life balance - we know your life outside of the store is important. What You'll Bring Overseeing a team of Sales Associates and reporting directly to the Department Manager requires a bold team player to take the reins. Here's what we need from you: Excellent people skills to serve customers, lead the team and build credible working relationships with all store colleagues. Strong service focus with experience of delivering excellent customer experience while maintaining high store standards. Good commercial awareness and understanding of local selling patterns. Ability to guide and support a team to achieve results. You are nimble and adaptable, being able to flex your plans and priorities in a fast-paced environment. Good planning and organizational skills, prioritizing and working within agreed timescales. Experience supporting store management with the protection of people, property and premises by securing cash, stock and property. Keyholder responsibility including availability for emergency call outs. Ability to effectively manage difficult situations and have good problem-solving skills. Position holder must be able to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies. Position holder must also be able to provide amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English-speaking colleagues whose job duties require communication with customers. Excited? Good. Because it's energizing to put your skills to work, in a growing global business committed to helping people express themselves - and feel a sense of belonging. Apply to be part of Primark's future, today… and enjoy career growth, our way. The pay range for this role is: $25.00 - $26.50 This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate's geographic region of work, job-related knowledge, skills, and experience, among other factors. Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email USACareers@primark.com with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.

Posted 1 week ago

Team Leader-logo
Team Leader
Jack in the Box, Inc.Houston, TX
Team Leader Position Summary: Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering a "WOW" guest experience by consistently providing quality food, excellent service, and a clean restaurant environment for JIB guests. Key Duties/Responsibilities: Constantly sets the example by maintaining visibility and interacting with guests. Models a "guest comes first" attitude; has a genuine smile, and displays a friendly and positive spirit; appreciates guests and makes them feel welcome; is always polite and courteous. Ensures the timeliness, quality, and accuracy of all orders; conveys a sense of urgency. Handles guest complaints effectively using the C A R E model - courtesy, apology, resolution, extra effort. Interacts effectively with diverse groups of people and does not have or display any biases. Displays a strong commitment to the restaurant team by helping to create a restaurant environment that is friendly, fun, clean and safe. Treats all employees with care and respect. Motivates and inspires employees to achieve high performance while adhering to Company procedures. Provides feedback and recognition. Willingly accepts feedback from management. Supervises and trains team members on workstation operations. Delegates work and follows up appropriately. Demonstrates mathematical aptitude, reading comprehension, and good problem solving skills. Maintains restaurant cleanliness inside and outside by following JIB cleaning and maintenance procedures. Qualifications: High School Diploma/Equivalency preferred. Minimum of 6 months JIB experience. 100% certified in all workstations. Preferable to have 1 year supervisory experience in a customer service business. Must be 18 years old. Must complete any and all Team Leader training classes. Must attain ServSafe certification or other as required. Must be able to work a minimum of 40 hours per week depending upon the needs of the business. Internal promote preferred (already meets the requirements for Team Member; i.e., demonstrates integrity and ethical behavior, ability to stand and walk approximately 90%-95% of shift, ability to lift and carry 10-65 lbs, ability to take guests' orders, operate a cash register, and read video monitors, ability and desire to work in a very fast-paced environment). Must be available to work any day, and anytime, especially on the busiest days including weekends and holidays. Must have transportation to and from work.

Posted 30+ days ago

Team Leader-logo
Team Leader
Jack in the Box, Inc.Ada, OK
"This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling." POSITION SUMMARY: Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all Jack in the Box procedures, systems and standards. Guest Expectations Well-Trained (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate. Trains and coaches team members using the Guest Expectations training materials. Models being calm and productive during busy times. Coaches team members to ensure they are knowledgeable on job requirements. Neat and Well-Groomed (Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when non-compliant. Models looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled. Friendly (Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude. Coaches team members on having a positive, friendly attitude and behaviors. Models and coaches team members on the JIB Hospitality Model. Well-Staffed (Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis. Helps with order taking and cashiering during busy times. Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive. Encourages team members to ask for help, when necessary, to meet guests' needs. Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping. Food Tastes Great (Food Quality) Monitors quality to ensure the food looks and tastes great and is of high quality. Models and monitors food presentation and coaches team members when necessary. Coaches team members to ensure that the taste, appearance, and temperature standards are met for all products, and retrains when necessary. Consistent and Quick Service (Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same. Leads and coaches team on how to provide consistent, fast service. Helps with order taking and cashiering during busy times. Order Accuracy (Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards. Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the Does not dismiss errors. Holds employees accountable to minimal order errors and re-trains them as needed. Food Safety (Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures. Follows all hand washing and glove procedures. Completes the Food Safety Checklist each shift. It's All About Brand Ambassador Has passion for the business and pride in Jack in the Box. Inspires team members to embrace the brand. Is proud to represent Jack in the Box. Focus on the Guest Treats guests and employees with care and respect. Is passionate about serving the guest. Steps in to help employees when necessary. Has a happy, friendly personality that is engaging to both the guest and other employees. Reads the guest and anticipates their Pays attention to guests' verbal and non-verbal communication and addresses them proactively. Handles guest complaints says "Yes" to the Guest without arguing, questioning or assuming the guest is Does what is right for the guest. Inspires team to take care of guests and make them the number one priority. Team Skills Treats all employees with care and respect. Is a good team player and leader. Has a positive can-do attitude. Is dependable and reliable. Is willing to help others. Keeps calm and does not show signs of stress. Is open and willing to work with and lead people of all backgrounds. Ensures the team provides quick service while maintaining a calm environment. "Manages the floor"' coordinates team (resources) to cover all roles, ensure compliance of JIB standards as well as compliance to labor laws. Commitment Thrives in a fast-paced, high energy, team environment. Performs professionally during difficult situations and/or high volume times. Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean. Takes corrective action to resolve issues that could jeopardize food safety or food quality. Is flexible and changes direction based on the needs of the business. Works with a sense of urgency. Knows and trains others on the products and menu. Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable. Takes accountability for cash management and handling during their shift. Is meticulous in following and managing to Jack in the Box policies and standards. Front of Restaurant Includes, but not limited to duties, described below. Performs other duties as assigned or directed. Guest Service (Dine In/Drive-Thru) Immediately acknowledges and welcomes guests. Takes and clarifies orders, assists guests with menu selection as appropriate. Enters order in POS system, collects money, and makes change. Always thanks guest upon completion of order taking. Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests. Maintains cleanliness and stocking of work area. Interior Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors. Cleans and stocks restrooms. Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment. Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness. Exterior Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. Empties trash cans and cleans miscellaneous exterior items (i.e. drive-thru menu board). Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness. SUPERVISION Workstation Operation Supervises and trains team members on workstation operations. Ensures all activities are in compliance with JIB procedures, systems, standards, and food safety, security, and cash handling requirements. Guest Service Ensures guests receive an exceptional experience by performing quality employee training and holding restaurant team accountable for consistently delivering excellent guest service and food quality. Maintains visibility and interaction with guests; responds to guest concerns and complaints in a positive and professional manner; ensures positive resolution. Leadership Creates a restaurant environment that is friendly, fun, clean, and safe; treats all employees with care and respect; motivates and inspires employees to achieve high performance. Conducts on-boarding and training. Provides feedback and recognizes employees. Ensures employee personal and uniform cleanliness. Apprises management of potential employee issues. Back of Restaurant Includes, but not limited to, duties described below. Performs other duties as assigned or directed. Grill Reads grill video monitor to prepare ordered products. Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds. Discards ingredients/products that have expired or don't meet quality standards. Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment. Assembly Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest. Discards ingredients/products that have expired or don't meet quality standards. Prep Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation. Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times and complies with JIB food safety standards. Visually checks and inspects all ingredients for freshness. Measures, assembles, and prepares ingredients for various products according to product mix information. Fryer Reads fryer video monitor prepare ordered products. Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin. Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units. Interior Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms. Washes and sanitizes dishes and utensils by hand or using dishwasher. Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens. Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment. Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness. Exterior Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. Empties trash cans and cleans miscellaneous exterior items (i.e. -drive-thru menu board). Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness. Receiving & Storage Receives and stores products on delivery following established procedures. QUALIFICATIONS: Experience 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1-year supervisory experience in a restaurant or retail customer service environment. Knowledge/Skills/Abilities- Must be at least 18 years old; must complete Team Leader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior. Physical Requirements- Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors. REASONABLE ACCOMMODATION: Feast Foods, LLC dba Jack in the Box and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.

Posted 30+ days ago

Team Leader-logo
Team Leader
Jack in the Box, Inc.Garland, TX
Team Leader POSITION SUMMARY: Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all JIB procedures, systems and standards. Guest Expectations Well-Trained (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate. Trains and coaches team members using the Guest Expectations training materials. Models being calm and productive during busy times. Coaches team members to ensure they are knowledgeable on job requirements. Neat and Well-Groomed (Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when noncompliant. Models looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled. Friendly (Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude. ? Coaches team members on having a positive, friendly attitude and behaviors. Models and coaches team members on the JIB Hospitality Model. Well-Staffed (Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis. Helps with order taking and cashiering during busy times. Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive. Encourages team members to ask for help, when necessary, to meet guests' needs. Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping. Food Tastes Great (Food Quality) Monitors quality to ensure the food looks and tastes great, and is of high quality. Models and monitors food presentation and coaches team members when necessary. Coaches team members to ensure that the taste, appearance, and temperature standards are met for all products, and retrains when necessary. Consistent and Quick Service (Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same. Leads and coaches team on how to provide consistent, fast service. Helps with order taking and cashiering during busy times. Order Accuracy (Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards. Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the process. Does not dismiss errors. Holds employees accountable to minimal order errors and re-trains them as needed. Food Safety (Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures. Follows all hand washing and glove procedures. Completes the Food Safety Checklist each shift It's All About Brand Ambassador Has passion for the business and pride in Jack in the Box. Inspires team members to embrace the brand. Is proud to represent Jack in the Box. Focus on the Guest Treats guests and employees with care and respect. Is passionate about serving the guest. Steps in to help employees when necessary. Has a happy, friendly personality that is engaging to both the guest and other employees. Reads the guest and anticipates their needs. Pays attention to guests' verbal and non-verbal communication and addresses them proactively. Handles guest complaints -says "Yes" to the Guest without arguing, questioning or assuming the guest is wrong. Does what is right for the guest. Inspires team to take care of guests and make them the number one priority. Team Skills Treats all employees with care and respect. Is a good team player and leader. Has a positive can-do attitude. Is dependable and reliable. Is willing to help others. Keeps calm and does not show signs of stress. Is open and willing to work with and lead people of all backgrounds. Ensures the team provides quick service while maintaining a calm environment. "Manages the floor"- coordinates team (resources) to cover all roles, ensure compliance of JIB standards as well as compliance to labor laws. Commitment Thrives in a fast-paced, high energy, team environment. Performs professionally during difficult situations and/or high volume times. Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean. Takes corrective action to resolve issues that could jeopardize food safety or food quality. Is flexible and changes direction based on the needs of the business. Works with a sense of urgency. Knows and trains others on the products and menu. Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable. Takes accountability for cash management and handling during their shift. Is meticulous in following and managing to Jack in the Box policies and standards. Front of Restaurant Includes, but not limited to duties, described below. Performs other duties as assigned or directed. Guest Service(Dine In/Drive-Thru) Immediately acknowledges and welcomes guests. Takes and clarifies orders, assists guests with menu selection as appropriate. Enters order in POS system, collects money, and makes change. Always thanks guest upon completion of order taking. Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests. Maintains cleanliness and stocking of work area. Interior Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors. Cleans and stocks restrooms. Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment. Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness. Exterior Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. Empties trash cans, and cleans miscellaneous exterior items (i.e. - drive-thru menu board). Cleans drive-thru and dump Back of Restaurant Includes, but not limited to, duties described below. Performs other duties as assigned or directed. Grill Reads grill video monitor to prepare ordered products. Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds. Discards ingredients/products that have expired or don't meet quality standards. Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment. Assembly Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest. Discards ingredients/products that have expired or don't meet quality standards. Prep Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation. Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times, and complies with JIB food safety standards. Visually checks and inspects all ingredients for freshness. Measures, assembles, and prepares ingredients for various products according to product mix information. Fryer Reads fryer video monitor prepare ordered products. Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin. Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units. Interior Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms. Washes and sanitizes dishes and utensils by hand or using dishwasher. Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens. Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment. Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness. Exterior Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. Empties trash cans, and cleans miscellaneous exterior items (i.e. -drive-thru menu board). Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness. Receiving & Storage Receives and stores products on delivery following established procedures. QUALIFICATIONS: Experience- 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1 year supervisory experience in a restaurant or retail customer service environment. Knowledge/Skills/Abilities- Must be at least 18 years old; must complete Team Leader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior. Physical Requirements- Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors. REASONABLE ACCOMMODATION: Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly. This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling. Pay ranges from $20.00- $21.50 depending on experience.

Posted 2 weeks ago

Team Leader-logo
Team Leader
Jack in the Box, Inc.Stockton, CA
Team Leader POSITION SUMMARY: Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all JIB procedures, systems and standards. Guest Expectations Well-Trained (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate. Trains and coaches team members using the Guest Expectations training materials. Models being calm and productive during busy times. Coaches team members to ensure they are knowledgeable on job requirements. Neat and Well-Groomed (Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when noncompliant. Models looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled. Friendly (Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude. ? Coaches team members on having a positive, friendly attitude and behaviors. Models and coaches team members on the JIB Hospitality Model. Well-Staffed (Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis. Helps with order taking and cashiering during busy times. Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive. Encourages team members to ask for help, when necessary, to meet guests' needs. Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping. Food Tastes Great (Food Quality) Monitors quality to ensure the food looks and tastes great, and is of high quality. Models and monitors food presentation and coaches team members when necessary. Coaches team members to ensure that the taste, appearance, and temperature standards are met for all products, and retrains when necessary. Consistent and Quick Service (Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same. Leads and coaches team on how to provide consistent, fast service. Helps with order taking and cashiering during busy times. Order Accuracy (Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards. Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the process. Does not dismiss errors. Holds employees accountable to minimal order errors and re-trains them as needed. Food Safety (Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures. Follows all hand washing and glove procedures. Completes the Food Safety Checklist each shift It's All About Brand Ambassador Has passion for the business and pride in Jack in the Box. Inspires team members to embrace the brand. Is proud to represent Jack in the Box. Focus on the Guest Treats guests and employees with care and respect. Is passionate about serving the guest. Steps in to help employees when necessary. Has a happy, friendly personality that is engaging to both the guest and other employees. Reads the guest and anticipates their needs. Pays attention to guests' verbal and non-verbal communication and addresses them proactively. Handles guest complaints -says "Yes" to the Guest without arguing, questioning or assuming the guest is wrong. Does what is right for the guest. Inspires team to take care of guests and make them the number one priority. Team Skills Treats all employees with care and respect. Is a good team player and leader. Has a positive can-do attitude. Is dependable and reliable. Is willing to help others. Keeps calm and does not show signs of stress. Is open and willing to work with and lead people of all backgrounds. Ensures the team provides quick service while maintaining a calm environment. "Manages the floor"- coordinates team (resources) to cover all roles, ensure compliance of JIB standards as well as compliance to labor laws. Commitment Thrives in a fast-paced, high energy, team environment. Performs professionally during difficult situations and/or high volume times. Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean. Takes corrective action to resolve issues that could jeopardize food safety or food quality. Is flexible and changes direction based on the needs of the business. Works with a sense of urgency. Knows and trains others on the products and menu. Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable. Takes accountability for cash management and handling during their shift. Is meticulous in following and managing to Jack in the Box policies and standards. Front of Restaurant Includes, but not limited to duties, described below. Performs other duties as assigned or directed. Guest Service(Dine In/Drive-Thru) Immediately acknowledges and welcomes guests. Takes and clarifies orders, assists guests with menu selection as appropriate. Enters order in POS system, collects money, and makes change. Always thanks guest upon completion of order taking. Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests. Maintains cleanliness and stocking of work area. Interior Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors. Cleans and stocks restrooms. Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment. Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness. Exterior Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. Empties trash cans, and cleans miscellaneous exterior items (i.e. - drive-thru menu board). Cleans drive-thru and dump Back of Restaurant Includes, but not limited to, duties described below. Performs other duties as assigned or directed. Grill Reads grill video monitor to prepare ordered products. Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds. Discards ingredients/products that have expired or don't meet quality standards. Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment. Assembly Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest. Discards ingredients/products that have expired or don't meet quality standards. Prep Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation. Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times, and complies with JIB food safety standards. Visually checks and inspects all ingredients for freshness. Measures, assembles, and prepares ingredients for various products according to product mix information. Fryer Reads fryer video monitor prepare ordered products. Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin. Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units. Interior Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms. Washes and sanitizes dishes and utensils by hand or using dishwasher. Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens. Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment. Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness. Exterior Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. Empties trash cans, and cleans miscellaneous exterior items (i.e. -drive-thru menu board). Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness. Receiving & Storage Receives and stores products on delivery following established procedures. QUALIFICATIONS: Experience- 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1 year supervisory experience in a restaurant or retail customer service environment. Knowledge/Skills/Abilities- Must be at least 18 years old; must complete Team Leader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior. Physical Requirements- Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors. REASONABLE ACCOMMODATION: Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly. This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling. Pay ranges from $20.00- $21.50 depending on experience.

Posted 3 weeks ago

Team Leader-logo
Team Leader
Jack in the Box, Inc.Santa Ana, CA
"This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling." POSITION DESCRIPTION Job Title: TEAM LEADER Reports To: Restaurant Manager Exemption: Non-Exempt POSITION SUMMARY: Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all JIB procedures, systems and standards. Guest Expectations: Well-Trained (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; Follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate. Trains and coaches team members using the Guest Expectations training materials. Models being calm and productive during busy times. Coaches team members to ensure they are knowledgeable on job requirements. Neat and Well-Groomed (Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when noncompliant. Models looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled. Friendly (Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude. Coaches team members on having a positive, friendly attitude and behaviors. Models and coaches team members on the JIB Hospitality Model. Well-Staffed (Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis. Helps with order taking and cashiering during busy times. Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive. Encourages team members to ask for help, when necessary, to meet guests' needs. Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping. Food Tastes Great (Food Quality) Monitors quality to ensure the food looks and tastes great, and is of high quality. Models and monitors food presentation and coaches team members when necessary. Coaches team members to ensure that the taste, appearance, and temperature standards are met for all products, and retrains when necessary. Consistent and Quick Service (Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same. Leads and coaches team on how to provide consistent, fast service. Helps with order taking and cashiering during busy times. Order Accuracy (Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards. Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the process. Does not dismiss errors. Holds employees accountable to minimal order errors and re-trains them as needed. Food Safety (Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures. Follows all hand washing and glove procedures. Completes the Food Safety Checklist each shift. It's All About: Brand Ambassador Has passion for the business and pride in Jack in the Box. Inspires team members to embrace the brand. Is proud to represent Jack in the Box. Focus on the Guest Treats guests and employees with care and respect. Is passionate about serving the guest. Steps in to help employees when necessary. Has a happy, friendly personality that is engaging to both the guest and other employees. Reads the guest and anticipates their needs. Pays attention to guests' verbal and non-verbal communication and addresses them proactively. Handles guest complaints -says "Yes" to the Guest without arguing, questioning or assuming the guest is wrong. Does what is right for the guest. Inspires team to take care of guests and make them the number one priority. Team Skills Treats all employees with care and respect. Is a good team player and leader. Has a positive can-do attitude. Is dependable and reliable. Is willing to help others. Keeps calm and does not show signs of stress. Is open and willing to work with and lead people of all backgrounds. Ensures the team provides quick service while maintaining a calm environment. "Manages the floor"- coordinates team (resources) to cover all roles, ensure compliance of JIB standards as well as compliance to labor laws. Commitment Thrives in a fast-paced, high energy, team environment. Performs professionally during difficult situations and/or high volume times. Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean. Takes corrective action to resolve issues that could jeopardize food safety or food quality. Is flexible and changes direction based on the needs of the business. Works with a sense of urgency. Knows and trains others on the products and menu. Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable. Takes accountability for cash management and handling during their shift. Is meticulous in following and managing to Jack in the Box policies and standards. Front of Restaurant: Includes, but not limited to duties, described below. Performs other duties as assigned or directed. Guest Service(Dine In/Drive-Thru): Immediately acknowledges and welcomes guests. Takes and clarifies orders, assists guests with menu selection as appropriate. Enters order in POS system, collects money, and makes change. Always thanks guest upon completion of order taking. Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests. Maintains cleanliness and stocking of work area. Interior: Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors. Cleans and stocks restrooms. Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment. Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness. Exterior: Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. Empties trash cans, and cleans miscellaneous exterior items (i.e. - drive-thru menu board). Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness. SUPERVISION: Workstation Operation Supervises and trains team members on workstation operations.. Ensures all activities are in compliance with JIB procedures, systems, standards, and food safety, security, and cash handling requirements. Guest Service Ensures guests receive an exceptional experience by performing quality employee training and holding restaurant team accountable for consistently delivering excellent guest service and food quality. Maintains visibility and interaction with guests; responds to guest concerns and complaints in a positive and professional manner; Ensures positive resolution. Leadership Creates a restaurant environment that is friendly, fun, clean, and safe; treats all employees with care and respect; motivates and inspires employees to achieve high performance. Conducts on-boarding and training. Provides feedback and recognizes employees. Ensures employee personal and uniform cleanliness. Apprises management of potential employee issues. Back of Restaurant: Includes, but not limited to, duties described below. Performs other duties as assigned or directed. Grill Reads grill video monitor to prepare ordered products. Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds. Discards ingredients/products that have expired or don't meet quality standards. Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment. Assembly Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest. Discards ingredients/products that have expired or don't meet quality standards. Prep Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation. Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times, and complies with JIB food safety standards. Visually checks and inspects all ingredients for freshness. Measures, assembles, and prepares ingredients for various products according to product mix information. Fryer Reads fryer video monitor prepare ordered products. Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin. Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units. Interior Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms. Washes and sanitizes dishes and utensils by hand or using dishwasher. Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens. Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment. Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness. Exterior Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. Empties trash cans, and cleans miscellaneous exterior items (i.e. -drive-thru menu board). Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness. Receiving & Storage Receives and stores products on delivery following established procedures. QUALIFICATIONS: Experience - 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1 year supervisory experience in a restaurant or retail customer service environment. Knowledge/Skills/Abilities - Must be at least 18 years old; must complete Team Leader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior. Physical Requirements: Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors. REASONABLE ACCOMMODATION: Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.

Posted 30+ days ago

Team Leader-logo
Team Leader
Jack in the Box, Inc.Pittsburg, CA
Team Leaders Great employees deserve great benefits! Bonus 4 x per year Paid Vacation Advancement opportunities 401(k) plan with company match Tuition Assistance FREE meals on your shift Medical, dental and vision coverage Eligibility in Jack's benefits can vary by the number of regularly scheduled hours you work, length of employment, and job status. Satisfy your craving at Jack in the Box Bring home the bacon, and put a burger on it. Feel empowered to act as the first-line operational supervisor training and leading team members. We want you to have fun in everything you do and know that we are here to help you learn new things and grow as an individual. Supervise and: Assist in managing the daily activities to achieve excellent performance Role model behavior that motivate and inspire others Create an environment that is fun, friendly, clean and safe Demonstrate a strong awareness and concern for food quality and safety Work in a fast-paced and high energy environment that requires you to shift priorities You need to: Have a minimum of 6 months experience in the restaurant industry Read and write in English Have the ability to lift and carry 10-65 lbs. Be willing and able to work a flexible schedule Pay Range: $21.75 - $22.75

Posted 30+ days ago

Project Manager-logo
Project Manager
CACI International Inc.Chantilly, VA
Project Manager Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 50% Type of Travel: Continental US The Opportunity: Serve as a Project Manager for infrastructure modernizations at CONUS Army locations. Supervises the work of project managers, on-site project managers, vendors, and/or subcontractors. Responsible for the overall success of planning and implementing complex modernization projects that meet or exceed customer needs. Responsibilities: Develop and utilize project plans and schedules to manage and report against customer requirement. These plans may address items such as Requirements analysis and tracking, Risk Management, Configuration Management, Project Staffing, etc. Lead infrastructure modernization engineering / installation efforts in multiple locations simultaneously Manage installation teams consisting of Engineers, Technicians and Sub-Contractor labor in the execution of EIP installations ensuring project scope and schedule are maintained and costs are within budget. Plan, coordinate and lead customer meetings. Develop and present appropriate presentation materials for customer meetings as required. Create, review, track and deliver contract deliverables as required by the PWS / SOW Develop and Implement process improvements to increase work efficiency, product quality and overall customer satisfaction. Serve as a customer interface to report project progress and address any issues or concerns in the absence of the Program Manager Facilitate the compiling and analysis of lessons learned to develop continuous process improvement with an emphasis on improving efficiencies, lowering risks, reducing overall costs and improving customer satisfaction of future projects Excellent computer skills; proficient in Microsoft applications and other Project Manager software such as MS Word, Excel, PowerPoint and Project Prepare weekly and monthly progress reports on all projects of responsibility Travel to other CACI Locations or Customer Sites as necessary Understand and adhere to all CACI Ethical and Compliance policies If required, obtain/retain a government security clearance at the level required to perform the duties of the position Qualifications: Required: Bachelor's degree in business administration, economics, computer science, engineering, or relevant degree. Additional four (4) years of relevant experience allowed in lieu of degree. Eight (8) years' experience managing network modernization work or system projects of similar scope and complexity. Project Management Institute (PMI) Project Management Professional (PMP) Secret clearance. Experience managing / leading matrix teams. Project Manager(s) are expected to be available onsite at B/P/C/S during active project(s) Advanced user capabilities of Microsoft software applications required primarily Project, Excel, PowerPoint & Word ____ What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy. Your potential is limitless. So is ours. Learn more about CACI here. ____ Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here. Since this position can be worked in more than one location, the range shown is the national average for the position. The proposed salary range for this position is: $82,100-$172,400 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

Posted 1 week ago

Team Leader-logo
Team Leader
Jack in the Box, Inc.Canyon Country, CA
"This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling." POSITION SUMMARY: Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all Jack in the Box procedures, systems and standards. Guest Expectations Well-Trained (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate. Trains and coaches team members using the Guest Expectations training materials. Models being calm and productive during busy times. Coaches team members to ensure they are knowledgeable on job requirements. Neat and Well-Groomed (Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when non-compliant. Models looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled. Friendly (Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude. Coaches team members on having a positive, friendly attitude and behaviors. Models and coaches team members on the JIB Hospitality Model. Well-Staffed (Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis. Helps with order taking and cashiering during busy times. Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive. Encourages team members to ask for help, when necessary, to meet guests' needs. Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping. Food Tastes Great (Food Quality) Monitors quality to ensure the food looks and tastes great and is of high quality. Models and monitors food presentation and coaches team members when necessary. Coaches team members to ensure that the taste, appearance, and temperature standards are met for all products, and retrains when necessary. Consistent and Quick Service (Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same. Leads and coaches team on how to provide consistent, fast service. Helps with order taking and cashiering during busy times. Order Accuracy (Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards. Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the Does not dismiss errors. Holds employees accountable to minimal order errors and re-trains them as needed. Food Safety (Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures. Follows all hand washing and glove procedures. Completes the Food Safety Checklist each shift. It's All About Brand Ambassador Has passion for the business and pride in Jack in the Box. Inspires team members to embrace the brand. Is proud to represent Jack in the Box. Focus on the Guest Treats guests and employees with care and respect. Is passionate about serving the guest. Steps in to help employees when necessary. Has a happy, friendly personality that is engaging to both the guest and other employees. Reads the guest and anticipates their Pays attention to guests' verbal and non-verbal communication and addresses them proactively. Handles guest complaints says "Yes" to the Guest without arguing, questioning or assuming the guest is Does what is right for the guest. Inspires team to take care of guests and make them the number one priority. Team Skills Treats all employees with care and respect. Is a good team player and leader. Has a positive can-do attitude. Is dependable and reliable. Is willing to help others. Keeps calm and does not show signs of stress. Is open and willing to work with and lead people of all backgrounds. Ensures the team provides quick service while maintaining a calm environment. "Manages the floor"' coordinates team (resources) to cover all roles, ensure compliance of JIB standards as well as compliance to labor laws. Commitment Thrives in a fast-paced, high energy, team environment. Performs professionally during difficult situations and/or high volume times. Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean. Takes corrective action to resolve issues that could jeopardize food safety or food quality. Is flexible and changes direction based on the needs of the business. Works with a sense of urgency. Knows and trains others on the products and menu. Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable. Takes accountability for cash management and handling during their shift. Is meticulous in following and managing to Jack in the Box policies and standards. Front of Restaurant Includes, but not limited to duties, described below. Performs other duties as assigned or directed. Guest Service (Dine In/Drive-Thru) Immediately acknowledges and welcomes guests. Takes and clarifies orders, assists guests with menu selection as appropriate. Enters order in POS system, collects money, and makes change. Always thanks guest upon completion of order taking. Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests. Maintains cleanliness and stocking of work area. Interior Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors. Cleans and stocks restrooms. Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment. Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness. Exterior Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. Empties trash cans and cleans miscellaneous exterior items (i.e. drive-thru menu board). Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness. SUPERVISION Workstation Operation Supervises and trains team members on workstation operations. Ensures all activities are in compliance with JIB procedures, systems, standards, and food safety, security, and cash handling requirements. Guest Service Ensures guests receive an exceptional experience by performing quality employee training and holding restaurant team accountable for consistently delivering excellent guest service and food quality. Maintains visibility and interaction with guests; responds to guest concerns and complaints in a positive and professional manner; ensures positive resolution. Leadership Creates a restaurant environment that is friendly, fun, clean, and safe; treats all employees with care and respect; motivates and inspires employees to achieve high performance. Conducts on-boarding and training. Provides feedback and recognizes employees. Ensures employee personal and uniform cleanliness. Apprises management of potential employee issues. Back of Restaurant Includes, but not limited to, duties described below. Performs other duties as assigned or directed. Grill Reads grill video monitor to prepare ordered products. Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds. Discards ingredients/products that have expired or don't meet quality standards. Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment. Assembly Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest. Discards ingredients/products that have expired or don't meet quality standards. Prep Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation. Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times and complies with JIB food safety standards. Visually checks and inspects all ingredients for freshness. Measures, assembles, and prepares ingredients for various products according to product mix information. Fryer Reads fryer video monitor prepare ordered products. Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin. Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units. Interior Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms. Washes and sanitizes dishes and utensils by hand or using dishwasher. Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens. Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment. Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness. Exterior Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. Empties trash cans and cleans miscellaneous exterior items (i.e. -drive-thru menu board). Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness. Receiving & Storage Receives and stores products on delivery following established procedures. QUALIFICATIONS: Experience 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1-year supervisory experience in a restaurant or retail customer service environment. Knowledge/Skills/Abilities- Must be at least 18 years old; must complete Team Leader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior. Physical Requirements- Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors. REASONABLE ACCOMMODATION: Jack in the Box and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.

Posted 30+ days ago

Team Leader-logo
Team Leader
Tractor SupplyWilliamsburg, MI
Overall Job Summary The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures. Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams. Essential Duties and Responsibilities (Min 5%) It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements: Maintain regular and predictable attendance. Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs. Uphold and promote a safe and productive work environment by following and enforcing policies and procedures. Deliver on our promise of Legendary Customer Service through GURA: Greet the Customer. Uncover Customer's Needs & Wants. Recommend Product Solutions. Ask to Add Value & Appreciate the Customer. The Team Leader is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in the Team Leader position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice: Execute assigned basic, promotional, and seasonal merchandising activities. Perform Opening/Closing procedures. Transport and make deposits to bank. Assess store conditions and assign duties. Organize and prioritize workflow through the use of the daily planner. Recovery of merchandise. Participate in mandatory freight process. Perform regular and promotional price change activities. Resolve customer complaints/issues and ensure the customer has a Legendary shopping experience that differentiates from the competition. Adhere to loss prevention standards and respond to any alarm calls as needed. Communicate with Team Members on job functions, responsibilities and financial goals. Operate cash register/computer supervising cash handling procedures. Assist Team Members on appropriate application of policies and procedures. Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required. Operate Forklift and Baler. Complete all documentation associated with any of the above job duties. Obtain license or certifications as needed by the business. May be required to perform other duties as assigned. Required Qualifications Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license. Education: High school diploma or equivalent is preferred, but not required. Regardless of education level, you must be able to read, write, and count accurately. Preferred knowledge, skills or abilities Basic computer skills. Ability to read, write, and count accurately. Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict. Ability to perform and execute principle responsibilities of Team Members. Working Conditions Working environment is favorable, generally working inside with moderate noise. Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate. Ability to work outdoors in adverse weather conditions. Physical Requirements Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store. Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack). Ability to occasionally lift or reach merchandise overhead. Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders. Ability to move throughout the store for an entire shift. Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area. Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18). Ability to constantly operate store equipment such as computer, cash register, and other store equipment. Ability to read, write, and count accurately to complete all documentation. Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers. Ability to process information / merchandise through the point-of-sale system. Ability to handle and be in contact with birds/poultry. Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18). Ability to successfully complete all required training. Ability to travel as required in support of district needs. Ability to drive or operate a vehicle for business needs. This position is non-sedentary. Ability to successfully complete training and certification for various business needs. Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for eligible Team Members. While all Team Members have access to a broad range of rewards, eligibility and specific offerings may vary depending on the role, individual plan requirements and eligibility criteria.

Posted 30+ days ago

Project Manager-logo
Project Manager
Yale UniversityNew Haven, CT
Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community- eligible for opportunities through the New Haven Hiring Initiative or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale! Salary Range $81,900.00 - $163,425.00 Overview Reporting to the Executive Director of the Yale Cardiovascular Research Group, the Project Manager leads the overall conduct of clinical trials from planning to final report. The project manager will assist in all areas of conducting a clinical research program and the conduct of specific aspects of a clinical program including but limited to: developing the clinical trial strategy, timelines, forecasting, developing risk management / contingency plans for minimizing impact on project objectives, site selection and management, monitoring, coordination of clinical data management, data analysis functions, and CRO and Vendor selection and management. Serves as the focal point of study-level communication between internal and external partners. Proactively identifies and communicates appropriately the status of ongoing projects, issues, and risks that may affect the impact chain of the study and project schedule. Leads Study Team meetings, defines the agenda, captures meeting minutes, and facilitates cross-functional discussions. Creates, maintains, and implements project management tools at the study level. Required Skills and Abilities 1. Oversees the execution and implementation of detailed project plans in concert with stakeholders. 2. Manages several routine projects simultaneously and ensures that the design, testing, training, documentation and prioritization objectives are met. 3. Assists in refining and re-sequencing during the implementation and execution phases of assigned projects, as needed. 4. Works closely with business analysts, technical professionals, end users and project stake holders during the requirements, solutions design and implementation phases to develop detailed project plans for implementation. Preferred Education, Experience and Skills Proven experience working with/on clinical trials and government sponsored grants or contracts. Ability to ensure compliance with university, federal and sponsor guidelines and regulations. Principal Responsibilities Oversees the execution and implementation of detailed project plans in concert with stakeholders. 2. Manages several routine projects simultaneously and ensures that the design, testing, training, documentation and prioritization objectives are met. 3. Assists in refining and re-sequencing during the implementation and execution phases of assigned projects, as needed. 4. Works closely with business analysts, technical professionals, end users and project stake holders during the requirements, solutions design and implementation phases to develop detailed project plans for implementation. 5. Works on risk assessment, communication planning, development of performance metrics, and project entry criteria. 6. Creates detailed project plans including timelines, budgets, and resource allocation to ensure successful project completion. 7. Manages client expectations and provides issue/risk identification and escalation pathways. 8. May supervise the implementation team of cross-functional project and technical resources. 9. Designs, develops, and executes communication systems to ensure effective exchange of information between project stakeholders, senior management, and staff. 10. Resolves complex project issues that involve representatives from multiple organizations. 11. Complies with standard policies and procedures. 12. May supervise and train junior project managers. 13. May perform other duties as assigned. Required Education and Experience Bachelor's Degree in a related field and five years of related work experience or equivalent combination of education and experience. Background Check Requirements All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website. Health Requirements Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy. Posting Disclaimer Salary offers are determined by a candidate's qualifications, experience, skills, and education in relation to the position requirements, along with the role's grade profile and current internal and external market conditions. The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department. The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual's sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran. Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA). Note Yale University is a tobacco-free campus.

Posted 30+ days ago

Team Leader-logo
Team Leader
Carrols Restaurant Group, Inc.Indianapolis, IN
Team Member Opportunity Awaits! Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-paced team that serves up the best burgers around and has a great time doing it! At Burger King you are not only making food, but also making friends that work together to help customers have it their way. What Does a TEAM MEMBER do? Serves our sizzling burgers to hungry customers Welcomes the customer, takes accurate orders and manages their payments operating a cash register Restrooms, dining area and kitchen all need to be kept clean and meet safety and health standards Our stores get flaming busy! Our Team Members need be able to work as a team in a fast paced environment to keep our guests happy and full. Your part of the team effort includes packaging food and drinks, and making sure the restaurant is clean and maintains health and safety standards. We always want our customers to be happy, so you may have to answer a question or two, or resolve issues every once in a while. Our People are Made To Order We are looking for awesome people to be on our team! You must be at least 16 years old You must be able to work in a fast-paced environment with your team Working Hard! The Team Member Position requires several physical demands including: Remaining on your feet for several hours at a time Lifting and carrying up to 25 pounds Manual dexterity as it pertains to pressing and grabbing Ability to communicate and read Frequent bending, kneeling, stooping and reaching Carrols Cares We start our Team Members with competitive pay. Have it your way and enjoy flexible scheduling and sizzling benefits! Carrols participates in the BKC student scholarship program started by the founder, Jim McLamore. Jim believed in higher education and so do we! By awarding over $7 million in scholarships to over 24,000 students each year, BKC plays a big part in making students' dreams of going to college a reality! Real Good Food Carrols is committed upholding the Burger King Brand and to serving our customers the exact sandwich they want, made to order and delivered quickly by a friendly team member! Success never tasted so good! If you want to unwrap your new career in a business that sizzles with potential, and have a great time doing it, click APPLY to submit your application today!

Posted 30+ days ago

Team Leader-logo
Team Leader
Tractor SupplyGarden City, KS
Overall Job Summary The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures. Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams. Essential Duties and Responsibilities (Min 5%) It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements: Maintain regular and predictable attendance. Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs. Uphold and promote a safe and productive work environment by following and enforcing policies and procedures. Deliver on our promise of Legendary Customer Service through GURA: Greet the Customer. Uncover Customer's Needs & Wants. Recommend Product Solutions. Ask to Add Value & Appreciate the Customer. The Team Leader is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in the Team Leader position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice: Execute assigned basic, promotional, and seasonal merchandising activities. Perform Opening/Closing procedures. Transport and make deposits to bank. Assess store conditions and assign duties. Organize and prioritize workflow through the use of the daily planner. Recovery of merchandise. Participate in mandatory freight process. Perform regular and promotional price change activities. Resolve customer complaints/issues and ensure the customer has a Legendary shopping experience that differentiates from the competition. Adhere to loss prevention standards and respond to any alarm calls as needed. Communicate with Team Members on job functions, responsibilities and financial goals. Operate cash register/computer supervising cash handling procedures. Assist Team Members on appropriate application of policies and procedures. Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required. Operate Forklift and Baler. Complete all documentation associated with any of the above job duties. Obtain license or certifications as needed by the business. May be required to perform other duties as assigned. Required Qualifications Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license. Education: High school diploma or equivalent is preferred, but not required. Regardless of education level, you must be able to read, write, and count accurately. Preferred knowledge, skills or abilities Basic computer skills. Ability to read, write, and count accurately. Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict. Ability to perform and execute principle responsibilities of Team Members. Working Conditions Working environment is favorable, generally working inside with moderate noise. Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate. Ability to work outdoors in adverse weather conditions. Physical Requirements Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store. Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack). Ability to occasionally lift or reach merchandise overhead. Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders. Ability to move throughout the store for an entire shift. Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area. Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18). Ability to constantly operate store equipment such as computer, cash register, and other store equipment. Ability to read, write, and count accurately to complete all documentation. Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers. Ability to process information / merchandise through the point-of-sale system. Ability to handle and be in contact with birds/poultry. Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18). Ability to successfully complete all required training. Ability to travel as required in support of district needs. Ability to drive or operate a vehicle for business needs. This position is non-sedentary. Ability to successfully complete training and certification for various business needs. Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for eligible Team Members. While all Team Members have access to a broad range of rewards, eligibility and specific offerings may vary depending on the role, individual plan requirements and eligibility criteria.

Posted 30+ days ago

Jack in the Box, Inc. logo
Team Leader
Jack in the Box, Inc.Fairfield, CA

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.1

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

pay-wall

Job Description

Team Leader

POSITION SUMMARY: Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all JIB procedures, systems and standards.

Guest Expectations

Well-Trained

  • (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate.
  • Trains and coaches team members using the Guest Expectations training materials.
  • Models being calm and productive during busy times.
  • Coaches team members to ensure they are knowledgeable on job requirements.

Neat and Well-Groomed

  • (Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when noncompliant.
  • Models looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled.

Friendly

  • (Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude. ? Coaches team members on having a positive, friendly attitude and behaviors.
  • Models and coaches team members on the JIB Hospitality Model. Well-Staffed
  • (Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis.
  • Helps with order taking and cashiering during busy times.
  • Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive.
  • Encourages team members to ask for help, when necessary, to meet guests' needs.
  • Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping.

Food Tastes Great

  • (Food Quality) Monitors quality to ensure the food looks and tastes great, and is of high quality.
  • Models and monitors food presentation and coaches team members when necessary.
  • Coaches team members to ensure that the taste, appearance, and temperature standards are met for all products, and retrains when necessary.

Consistent and Quick Service

  • (Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same.
  • Leads and coaches team on how to provide consistent, fast service.
  • Helps with order taking and cashiering during busy times.

Order Accuracy

  • (Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards.
  • Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the process. Does not dismiss errors.
  • Holds employees accountable to minimal order errors and re-trains them as needed.

Food Safety

  • (Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures.
  • Follows all hand washing and glove procedures.
  • Completes the Food Safety Checklist each shift

It's All About

Brand Ambassador

  • Has passion for the business and pride in Jack in the Box.
  • Inspires team members to embrace the brand.
  • Is proud to represent Jack in the Box.

Focus on the Guest

  • Treats guests and employees with care and respect.
  • Is passionate about serving the guest.
  • Steps in to help employees when necessary.
  • Has a happy, friendly personality that is engaging to both the guest and other employees.
  • Reads the guest and anticipates their needs. Pays attention to guests' verbal and non-verbal communication and addresses them proactively.
  • Handles guest complaints -says "Yes" to the Guest without arguing, questioning or assuming the guest is wrong. Does what is right for the guest.
  • Inspires team to take care of guests and make them the number one priority.

Team Skills

  • Treats all employees with care and respect.
  • Is a good team player and leader.
  • Has a positive can-do attitude.
  • Is dependable and reliable.
  • Is willing to help others.
  • Keeps calm and does not show signs of stress.
  • Is open and willing to work with and lead people of all backgrounds.
  • Ensures the team provides quick service while maintaining a calm environment.
  • "Manages the floor"- coordinates team (resources) to cover all roles, ensure compliance of JIB standards as well as compliance to labor laws.

Commitment

  • Thrives in a fast-paced, high energy, team environment.
  • Performs professionally during difficult situations and/or high volume times.
  • Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean.
  • Takes corrective action to resolve issues that could jeopardize food safety or food quality.
  • Is flexible and changes direction based on the needs of the business.
  • Works with a sense of urgency.
  • Knows and trains others on the products and menu.
  • Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable.
  • Takes accountability for cash management and handling during their shift.
  • Is meticulous in following and managing to Jack in the Box policies and standards.

Front of Restaurant

Includes, but not limited to duties, described below. Performs other duties as assigned or directed.

Guest Service(Dine In/Drive-Thru)

  • Immediately acknowledges and welcomes guests.
  • Takes and clarifies orders, assists guests with menu selection as appropriate.
  • Enters order in POS system, collects money, and makes change.
  • Always thanks guest upon completion of order taking.
  • Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests.
  • Maintains cleanliness and stocking of work area.

Interior

  • Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors.
  • Cleans and stocks restrooms.
  • Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment.
  • Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness.

Exterior

  • Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
  • Empties trash cans, and cleans miscellaneous exterior items (i.e. - drive-thru menu board).
  • Cleans drive-thru and dump

Back of Restaurant

Includes, but not limited to, duties described below. Performs other duties as assigned or directed.

Grill

  • Reads grill video monitor to prepare ordered products.
  • Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds.
  • Discards ingredients/products that have expired or don't meet quality standards.
  • Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment.

Assembly

  • Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest.
  • Discards ingredients/products that have expired or don't meet quality standards.

Prep

  • Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation.
  • Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times, and complies with JIB food safety standards.
  • Visually checks and inspects all ingredients for freshness.
  • Measures, assembles, and prepares ingredients for various products according to product mix information.

Fryer

  • Reads fryer video monitor prepare ordered products.
  • Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin.
  • Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units.

Interior

  • Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms.
  • Washes and sanitizes dishes and utensils by hand or using dishwasher.
  • Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens.
  • Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment.
  • Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness.

Exterior

  • Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
  • Empties trash cans, and cleans miscellaneous exterior items (i.e. -drive-thru menu board).
  • Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness.

Receiving & Storage

  • Receives and stores products on delivery following established procedures.

QUALIFICATIONS:

Experience- 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1 year supervisory experience in a restaurant or retail customer service environment.

Knowledge/Skills/Abilities- Must be at least 18 years old; must complete Team Leader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior.

Physical Requirements- Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors.

REASONABLE ACCOMMODATION: Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling.

Pay ranges from $20.00- $21.50 depending on experience.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

pay-wall