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Team Leader
Jack In The Box, Inc.Castaic, CA
"This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling." POSITION SUMMARY: Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all Jack in the Box procedures, systems and standards. Guest Expectations Well-Trained (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate. Trains and coaches team members using the Guest Expectations training materials. Models being calm and productive during busy times. Coaches team members to ensure they are knowledgeable on job requirements. Neat and Well-Groomed (Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when non-compliant. Models looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled. Friendly (Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude. Coaches team members on having a positive, friendly attitude and behaviors. Models and coaches team members on the JIB Hospitality Model. Well-Staffed (Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis. Helps with order taking and cashiering during busy times. Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive. Encourages team members to ask for help, when necessary, to meet guests' needs. Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping. Food Tastes Great (Food Quality) Monitors quality to ensure the food looks and tastes great and is of high quality. Models and monitors food presentation and coaches team members when necessary. Coaches team members to ensure that the taste, appearance, and temperature standards are met for all products, and retrains when necessary. Consistent and Quick Service (Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same. Leads and coaches team on how to provide consistent, fast service. Helps with order taking and cashiering during busy times. Order Accuracy (Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards. Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the Does not dismiss errors. Holds employees accountable to minimal order errors and re-trains them as needed. Food Safety (Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures. Follows all hand washing and glove procedures. Completes the Food Safety Checklist each shift. It's All About Brand Ambassador Has passion for the business and pride in Jack in the Box. Inspires team members to embrace the brand. Is proud to represent Jack in the Box. Focus on the Guest Treats guests and employees with care and respect. Is passionate about serving the guest. Steps in to help employees when necessary. Has a happy, friendly personality that is engaging to both the guest and other employees. Reads the guest and anticipates their Pays attention to guests' verbal and non-verbal communication and addresses them proactively. Handles guest complaints says "Yes" to the Guest without arguing, questioning or assuming the guest is Does what is right for the guest. Inspires team to take care of guests and make them the number one priority. Team Skills Treats all employees with care and respect. Is a good team player and leader. Has a positive can-do attitude. Is dependable and reliable. Is willing to help others. Keeps calm and does not show signs of stress. Is open and willing to work with and lead people of all backgrounds. Ensures the team provides quick service while maintaining a calm environment. "Manages the floor"' coordinates team (resources) to cover all roles, ensure compliance of JIB standards as well as compliance to labor laws. Commitment Thrives in a fast-paced, high energy, team environment. Performs professionally during difficult situations and/or high volume times. Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean. Takes corrective action to resolve issues that could jeopardize food safety or food quality. Is flexible and changes direction based on the needs of the business. Works with a sense of urgency. Knows and trains others on the products and menu. Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable. Takes accountability for cash management and handling during their shift. Is meticulous in following and managing to Jack in the Box policies and standards. Front of Restaurant Includes, but not limited to duties, described below. Performs other duties as assigned or directed. Guest Service (Dine In/Drive-Thru) Immediately acknowledges and welcomes guests. Takes and clarifies orders, assists guests with menu selection as appropriate. Enters order in POS system, collects money, and makes change. Always thanks guest upon completion of order taking. Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests. Maintains cleanliness and stocking of work area. Interior Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors. Cleans and stocks restrooms. Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment. Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness. Exterior Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. Empties trash cans and cleans miscellaneous exterior items (i.e. drive-thru menu board). Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness. SUPERVISION Workstation Operation Supervises and trains team members on workstation operations. Ensures all activities are in compliance with JIB procedures, systems, standards, and food safety, security, and cash handling requirements. Guest Service Ensures guests receive an exceptional experience by performing quality employee training and holding restaurant team accountable for consistently delivering excellent guest service and food quality. Maintains visibility and interaction with guests; responds to guest concerns and complaints in a positive and professional manner; ensures positive resolution. Leadership Creates a restaurant environment that is friendly, fun, clean, and safe; treats all employees with care and respect; motivates and inspires employees to achieve high performance. Conducts on-boarding and training. Provides feedback and recognizes employees. Ensures employee personal and uniform cleanliness. Apprises management of potential employee issues. Back of Restaurant Includes, but not limited to, duties described below. Performs other duties as assigned or directed. Grill Reads grill video monitor to prepare ordered products. Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds. Discards ingredients/products that have expired or don't meet quality standards. Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment. Assembly Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest. Discards ingredients/products that have expired or don't meet quality standards. Prep Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation. Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times and complies with JIB food safety standards. Visually checks and inspects all ingredients for freshness. Measures, assembles, and prepares ingredients for various products according to product mix information. Fryer Reads fryer video monitor prepare ordered products. Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin. Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units. Interior Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms. Washes and sanitizes dishes and utensils by hand or using dishwasher. Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens. Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment. Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness. Exterior Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. Empties trash cans and cleans miscellaneous exterior items (i.e. -drive-thru menu board). Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness. Receiving & Storage Receives and stores products on delivery following established procedures. QUALIFICATIONS: Experience 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1-year supervisory experience in a restaurant or retail customer service environment. Knowledge/Skills/Abilities- Must be at least 18 years old; must complete Team Leader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior. Physical Requirements- Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors. REASONABLE ACCOMMODATION: Jack in the Box and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
Posted 3 weeks ago
Team Leader
Jack in the Box, Inc.Houston, TX
Team Leader Position Summary: Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering a "WOW" guest experience by consistently providing quality food, excellent service, and a clean restaurant environment for JIB guests. Key Duties/Responsibilities: Constantly sets the example by maintaining visibility and interacting with guests. Models a "guest comes first" attitude; has a genuine smile, and displays a friendly and positive spirit; appreciates guests and makes them feel welcome; is always polite and courteous. Ensures the timeliness, quality, and accuracy of all orders; conveys a sense of urgency. Handles guest complaints effectively using the C A R E model - courtesy, apology, resolution, extra effort. Interacts effectively with diverse groups of people and does not have or display any biases. Displays a strong commitment to the restaurant team by helping to create a restaurant environment that is friendly, fun, clean and safe. Treats all employees with care and respect. Motivates and inspires employees to achieve high performance while adhering to Company procedures. Provides feedback and recognition. Willingly accepts feedback from management. Supervises and trains team members on workstation operations. Delegates work and follows up appropriately. Demonstrates mathematical aptitude, reading comprehension, and good problem solving skills. Maintains restaurant cleanliness inside and outside by following JIB cleaning and maintenance procedures. Qualifications: High School Diploma/Equivalency preferred. Minimum of 6 months JIB experience. 100% certified in all workstations. Preferable to have 1 year supervisory experience in a customer service business. Must be 18 years old. Must complete any and all Team Leader training classes. Must attain ServSafe certification or other as required. Must be able to work a minimum of 40 hours per week depending upon the needs of the business. Internal promote preferred (already meets the requirements for Team Member; i.e., demonstrates integrity and ethical behavior, ability to stand and walk approximately 90%-95% of shift, ability to lift and carry 10-65 lbs, ability to take guests' orders, operate a cash register, and read video monitors, ability and desire to work in a very fast-paced environment). Must be available to work any day, and anytime, especially on the busiest days including weekends and holidays. Must have transportation to and from work.
Posted 30+ days ago
Team Leader
Carrols Restaurant Group, Inc.Whiteland, IN
Team Member Opportunity Awaits! Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-paced team that serves up the best burgers around and has a great time doing it! At Burger King you are not only making food, but also making friends that work together to help customers have it their way. What Does a TEAM MEMBER do? Serves our sizzling burgers to hungry customers Welcomes the customer, takes accurate orders and manages their payments operating a cash register Restrooms, dining area and kitchen all need to be kept clean and meet safety and health standards Our stores get flaming busy! Our Team Members need be able to work as a team in a fast paced environment to keep our guests happy and full. Your part of the team effort includes packaging food and drinks, and making sure the restaurant is clean and maintains health and safety standards. We always want our customers to be happy, so you may have to answer a question or two, or resolve issues every once in a while. Our People are Made To Order We are looking for awesome people to be on our team! You must be at least 16 years old You must be able to work in a fast-paced environment with your team Working Hard! The Team Member Position requires several physical demands including: Remaining on your feet for several hours at a time Lifting and carrying up to 25 pounds Manual dexterity as it pertains to pressing and grabbing Ability to communicate and read Frequent bending, kneeling, stooping and reaching Carrols Cares We start our Team Members with competitive pay. Have it your way and enjoy flexible scheduling and sizzling benefits! Carrols participates in the BKC student scholarship program started by the founder, Jim McLamore. Jim believed in higher education and so do we! By awarding over $7 million in scholarships to over 24,000 students each year, BKC plays a big part in making students' dreams of going to college a reality! Real Good Food Carrols is committed upholding the Burger King Brand and to serving our customers the exact sandwich they want, made to order and delivered quickly by a friendly team member! Success never tasted so good! If you want to unwrap your new career in a business that sizzles with potential, and have a great time doing it, click APPLY to submit your application today!
Posted 30+ days ago
Supervisor
Aspen DentalPort Jefferson, NY
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Supervisor, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full-time Salary: $22 - $28 /hour At Aspen Dental, we put You First. We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* Career development and growth opportunities to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free Continuous Learning through TAG U How You'll Make a Difference As a Supervisor, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an eight-week training program to succeed in your role. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards Work collaboratively with other members of the dental team to provide exceptional patient care Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team Review data day to day to evaluate the impact on the practice Oversee scheduling and confirming patient appointments Verify insurance payment, collection, balance nightly deposits and credit card processing Additional tasks assigned by the Manager Preferred Qualifications High school diploma or equivalent; college degree preferred Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds Demonstrate analytical thinking; place a premium on leveraging data Organized and detail oriented Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. May vary by independently owned and operated Aspen Dental locations. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Posted 3 weeks ago
Team Leader
Carrols Restaurant Group, Inc.Taylor, MI
Team Member Opportunity Awaits! Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-paced team that serves up the best burgers around and has a great time doing it! At Burger King you are not only making food, but also making friends that work together to help customers have it their way. What Does a TEAM MEMBER do? Serves our sizzling burgers to hungry customers Welcomes the customer, takes accurate orders and manages their payments operating a cash register Restrooms, dining area and kitchen all need to be kept clean and meet safety and health standards Our stores get flaming busy! Our Team Members need be able to work as a team in a fast paced environment to keep our guests happy and full. Your part of the team effort includes packaging food and drinks, and making sure the restaurant is clean and maintains health and safety standards. We always want our customers to be happy, so you may have to answer a question or two, or resolve issues every once in a while. Our People are Made To Order We are looking for awesome people to be on our team! You must be at least 16 years old You must be able to work in a fast-paced environment with your team Working Hard! The Team Member Position requires several physical demands including: Remaining on your feet for several hours at a time Lifting and carrying up to 25 pounds Manual dexterity as it pertains to pressing and grabbing Ability to communicate and read Frequent bending, kneeling, stooping and reaching Carrols Cares We start our Team Members with competitive pay. Have it your way and enjoy flexible scheduling and sizzling benefits! Carrols participates in the BKC student scholarship program started by the founder, Jim McLamore. Jim believed in higher education and so do we! By awarding over $7 million in scholarships to over 24,000 students each year, BKC plays a big part in making students' dreams of going to college a reality! Real Good Food Carrols is committed upholding the Burger King Brand and to serving our customers the exact sandwich they want, made to order and delivered quickly by a friendly team member! Success never tasted so good! If you want to unwrap your new career in a business that sizzles with potential, and have a great time doing it, click APPLY to submit your application today!
Posted 30+ days ago
Team Leader
Jack in the Box, Inc.Lynwood, CA
Team Leaders Great employees deserve great benefits! Bonus 4 x per year Paid Vacation Advancement opportunities 401(k) plan with company match Tuition Assistance FREE meals on your shift Medical, dental and vision coverage Eligibility in Jack's benefits can vary by the number of regularly scheduled hours you work, length of employment, and job status. Satisfy your craving at Jack in the Box Bring home the bacon, and put a burger on it. Feel empowered to act as the first-line operational supervisor training and leading team members. We want you to have fun in everything you do and know that we are here to help you learn new things and grow as an individual. Supervise and: Assist in managing the daily activities to achieve excellent performance Role model behavior that motivate and inspire others Create an environment that is fun, friendly, clean and safe Demonstrate a strong awareness and concern for food quality and safety Work in a fast-paced and high energy environment that requires you to shift priorities You need to: Have a minimum of 6 months experience in the restaurant industry Read and write in English Have the ability to lift and carry 10-65 lbs. Be willing and able to work a flexible schedule Pay Range: $21.75 - $22.75
Posted 30+ days ago
Project Manager
ISCO IndustriesLouisville, KY
ISCO Industries is an end-to-end piping solutions provider that specializes in HDPE. The Manufacturing and Capital Project Manager position mainly supports ISCO's manufacturing facilities across the United States. The primary responsibility of this role is to manage capital and manufacturing projects that support company growth. This position is based in our Louisville, KY fabrication facility where we have a dedicated projects area for product R & D, equipment design/development, and fabrication. Work with the Manufacturing and Capital Projects Team, individual plant leads, vendors, suppliers, and other stakeholders to bring projects from conception to completion. Plan and manage projects from the Louisville office as well as travel to ISCO's many sites for implementation and support. Work both independently and in collaboration within the Manufacturing and Capital Projects Team. Essential Duties Manage capital projects including: New specialty equipment specification, procurement, and installation Forklift, crane, and other standard equipment specification, procurement, installation, and tracking Existing equipment rebuilds and moves New equipment design, fabrication and installation Facility projects ranging from remodels and additions to new builds Manage manufacturing projects including: New product R&D Lean manufacturing and process improvement Production work cell moves or expansions Tooling specification, design, procurement, and fabrication Perform project management tasks for existing and new manufacturing and capital projects including creating and maintaining project: Charters Scopes Schedules Cost trackers Risk registers Handoff documentation Lessons learned Communication with: On-site vendors for facility projects and equipment installations Vendors for outsourced fabrication, machining etc. Equipment manufacturers Part suppliers Internal stakeholders including on-site leadership and subject matter experts, Manufacturing Projects Team, Quality, Safety, and Management Work extensively with the Manufacturing and Capital Projects Team Members as subject matter experts on a variety of projects Manage multiple projects simultaneously, balance resources, and report on status regularly Recognize opportunities for value creation and innovation in the project management process and within the Manufacturing and Capital Projects Team Develop and maintain document and organization standards within Manufacturing and Capital Projects Team Document and organize all projects worked on. Support operations and company initiatives. Perform other tasks as needed. Base Qualifications and Competencies Education: Qualified candidates will possess, at minimum, a Bachelor's Degree. Mechanical Engineering, Mechatronics Engineering or other Engineering discipline preferred. Certifications: PMP certification preferred Experience: 5 - 15 years. Project management experience required. Experience with manufacturing equipment or facilities management preferred. Skills: Working knowledge of all Microsoft Office programs (Word, Excel, PowerPoint, Etc.). Scheduling (Smartsheet preferred) Strong communication and organization skills required
Posted 30+ days ago
Team Leader
Carrols Restaurant Group, Inc.Pleasure Ridge Park, KY
Team Member Opportunity Awaits! Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-paced team that serves up the best burgers around and has a great time doing it! At Burger King you are not only making food, but also making friends that work together to help customers have it their way. What Does a TEAM MEMBER do? Serves our sizzling burgers to hungry customers Welcomes the customer, takes accurate orders and manages their payments operating a cash register Restrooms, dining area and kitchen all need to be kept clean and meet safety and health standards Our stores get flaming busy! Our Team Members need be able to work as a team in a fast paced environment to keep our guests happy and full. Your part of the team effort includes packaging food and drinks, and making sure the restaurant is clean and maintains health and safety standards. We always want our customers to be happy, so you may have to answer a question or two, or resolve issues every once in a while. Our People are Made To Order We are looking for awesome people to be on our team! You must be at least 16 years old You must be able to work in a fast-paced environment with your team Working Hard! The Team Member Position requires several physical demands including: Remaining on your feet for several hours at a time Lifting and carrying up to 25 pounds Manual dexterity as it pertains to pressing and grabbing Ability to communicate and read Frequent bending, kneeling, stooping and reaching Carrols Cares We start our Team Members with competitive pay. Have it your way and enjoy flexible scheduling and sizzling benefits! Carrols participates in the BKC student scholarship program started by the founder, Jim McLamore. Jim believed in higher education and so do we! By awarding over $7 million in scholarships to over 24,000 students each year, BKC plays a big part in making students' dreams of going to college a reality! Real Good Food Carrols is committed upholding the Burger King Brand and to serving our customers the exact sandwich they want, made to order and delivered quickly by a friendly team member! Success never tasted so good! If you want to unwrap your new career in a business that sizzles with potential, and have a great time doing it, click APPLY to submit your application today!
Posted 30+ days ago
Team Leader
Jack In The Box, Inc.Port Hueneme, CA
"This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling." Team Leader As the Team Leader you will act as the first-line operational supervisor responsible for training and leading team members in providing a great guest experience. You will create an environment that is fun, friendly, clean and safe. You will assist in managing the daily activities to achieve excellence in operational performance. Team Leaders: Role model behavior that motivates and inspires others Train team members and provide continuous support and coaching Demonstrate a strong awareness and concern for food quality and safety Enjoy working in a fast-paced and high energy environment Are able to perform basic administrative duties that require shifting priorities Requirements: High School Diploma, GED or foreign equivalent preferred Minimum of 6 months experience in the restaurant industry Ability to read and write in English Ability to lift and carry 10-65 lbs. You must be willing and able to work a flexible schedule ?Why Us?: We offer on-demand pay and financial wellness benefits through Tapcheck. Flexible work schedule. Opportunity to advance in the company.
Posted 3 weeks ago
Team Leader
Jack In The Box, Inc.Camarillo, CA
"This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling." Team Leader As the Team Leader you will act as the first-line operational supervisor responsible for training and leading team members in providing a great guest experience. You will create an environment that is fun, friendly, clean and safe. You will assist in managing the daily activities to achieve excellence in operational performance. Team Leaders: Role model behavior that motivates and inspires others Train team members and provide continuous support and coaching Demonstrate a strong awareness and concern for food quality and safety Enjoy working in a fast-paced and high energy environment Are able to perform basic administrative duties that require shifting priorities Requirements: High School Diploma, GED or foreign equivalent preferred Minimum of 6 months experience in the restaurant industry Ability to read and write in English Ability to lift and carry 10-65 lbs. You must be willing and able to work a flexible schedule ?Why Us?: We offer on-demand pay and financial wellness benefits through Tapcheck. Flexible work schedule. Opportunity to advance in the company.
Posted 3 weeks ago
Team Leader
Jack in the Box, Inc.Fort Worth, TX
Team Leaders Great employees deserve great benefits! Bonus 4 x per year Paid Vacation Advancement opportunities 401(k) plan with company match Tuition Assistance FREE meals on your shift Medical, dental and vision coverage Eligibility in Jack's benefits can vary by the number of regularly scheduled hours you work, length of employment, and job status. Satisfy your craving at Jack in the Box Bring home the bacon, and put a burger on it. Feel empowered to act as the first-line operational supervisor training and leading team members. We want you to have fun in everything you do and know that we are here to help you learn new things and grow as an individual. Supervise and: Assist in managing the daily activities to achieve excellent performance Role model behavior that motivate and inspire others Create an environment that is fun, friendly, clean and safe Demonstrate a strong awareness and concern for food quality and safety Work in a fast-paced and high energy environment that requires you to shift priorities You need to: Have a minimum of 6 months experience in the restaurant industry Read and write in English Have the ability to lift and carry 10-65 lbs. Be willing and able to work a flexible schedule Pay Range: $12.25 - $15.25
Posted 2 weeks ago
Team Leader
Jack in the Box, Inc.Menifee, CA
Team Leaders Great employees deserve great benefits! Bonus 4 x per year Paid Vacation Advancement opportunities 401(k) plan with company match Tuition Assistance FREE meals on your shift Medical, dental and vision coverage Eligibility in Jack's benefits can vary by the number of regularly scheduled hours you work, length of employment, and job status. Satisfy your craving at Jack in the Box Bring home the bacon, and put a burger on it. Feel empowered to act as the first-line operational supervisor training and leading team members. We want you to have fun in everything you do and know that we are here to help you learn new things and grow as an individual. Supervise and: Assist in managing the daily activities to achieve excellent performance Role model behavior that motivate and inspire others Create an environment that is fun, friendly, clean and safe Demonstrate a strong awareness and concern for food quality and safety Work in a fast-paced and high energy environment that requires you to shift priorities You need to: Have a minimum of 6 months experience in the restaurant industry Read and write in English Have the ability to lift and carry 10-65 lbs. Be willing and able to work a flexible schedule Pay Range: $21.75 - $22.75
Posted 30+ days ago
Team Leader
Jack in the Box, Inc.Saint Louis, MO
As an Independently Owned and Operated Franchisee of Jack in the Box Inc. in the St. Louis Metropolitan area, we strive in achieving excellence while enjoying what we do every day. We promote from within and have a Jack family feel. If you are hardworking, have a positive attitude and are an honest individual, start rewarding yourself and come join our Jack family! TEAM LEADER Shift Leaders display role model behavior that motivates and inspires others in a friendly, clean and safe environment. Consistently delivers a great guest experience. Trains team members and provides continuous support and coaching. Enjoys working in a fast-paced and high energy environment. Demonstrates ethical standards and treats everyone with kindness and respect. Bring your SMILE! Key Duties/Responsibilities: Models a "guest comes first" attitude; has a genuine smile and displays a friendly and positive spirit; appreciates guests and makes them feel welcome; is always polite and courteous. Maintains clean, neat appearance; follows uniform and grooming standards. Understands and adheres to proper food handling, safety, and sanitation standards. Ensures the timeliness, quality and accuracy of all orders; conveys a sense of urgency. Interacts effectively with diverse groups of people and does not have or display any biases. Be able to perform multiple job tasks as required i.e., take out trash, clean restrooms, etc. Requirements: High School Diploma, GED or foreign equivalent preferred Minimum of 6 months experience in the restaurant industry Be willing and able to work a flexible schedule Ability to follow all Company operation policies, and procedures Ability to read, speak and write effectively in English Ability to stand and walk approximately 85%-95% of shift Ability to lift and carry 10-50 lbs. Ability to work with a diverse group of people This is in addition to the qualifications of a Team Member Benefits: Shift Meal Allowance Medical, Dental and Colonial Benefits (upon eligibility) 401(k) plan upon 90-day eligibility from date of hire Advancement opportunities
Posted 1 week ago
Project Manager
EN EngineeringSacramento, CA
Are you looking to join a growing engineering consulting firm that offers valuable solutions to challenges faced by our gas and electric utilities clients? We're seeking Project Managers to strategically manage the project portfolio by optimizing project schedules, controlling scope of work, managing project budgets, and partnering with key stakeholders to ensure all timelines and deliverables are being met. What You'll Do: Provide project leadership and expertise to the portfolio, drive contractor stakeholders, and partner with government agencies & community parties on project matters. Acting as the liaison between government & regulatory agencies and community groups as required Develop, define & control project scope, create & maintain project schedules, gather work plans including cost, resource, contingency, and communication plans. Adjusting project scope & schedule as appropriate to accommodate change. Identify project performance issues, analyze, and address them in a timely manner. Implement project post cost management measures to accurately track & monitor project financials to ensure projects are financially healthy. Travel to project sites & meetings throughout the project territory. This is a hybrid remote & onsite role that will regularly require support at project sites in California as well as visits to the client office We're building a talent pipeline for future opportunities that occur regularly. While there may not be an immediate opening, we're excited to connect with motivated candidates. Required Qualifications: Min 1 year of experience functioning in a project administration, project operations, project controls and/or project management capacity within a fast-paced environment where you owned the process life cycle(s) from beginning to end Underground Construction Background, preferably in Utilities- Gas or Electric Ability to lead projects by collaborating with cross-functional teams. General project management experience. Ability to manage cost, budget, schedule, and coordinate site walks as necessary Preferred Qualifications: Experience with SAP, Primavera Unifier, ProjectWise, Tableau, PowerBI PMP Certification- Desired Not quite right for you? For a full listing of all our openings, please visit us at: https://entrustsol.com/careers/ Who We Are: ENTRUST Solutions Group, an ENR Top 100 company, is a community of people, 3,000+ strong, who are committed to our clients and each other. We provide comprehensive and dependable engineering, consulting, and automation services to gas and electric utilities, telecommunication service providers, pipeline operators, and industrial companies. In return for top talent, ENTRUST Solutions Group offers: Generous paid time off and benefits 401(k) retirement program with a company match Career development programs Tuition reimbursement Flexible work schedule To learn more about ENTRUST Benefits and Culture, please visit our company LinkedIn page and follow us at: https://www.linkedin.com/company/entrustsolutionsgroup Benefits & Salary: This position pays between $91,000 and $120,000 annually and is an exempt position. Benefits offered include company sponsored medical, dental, vision, and 401(k) plan with company match. Also offered are tuition reimbursement, voluntary life, disability, critical illness, accident and hospitalization plans. HSA or FSA medical accounts and FSA dependent care and transportation/parking accounts are also available. These benefits are subject to employee contribution amounts generally set annually. Full time employees are eligible to earn PTO hours. May be eligible for discretionary bonus as determined by the company. ENTRUST Solutions Group is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. ENTRUST Solutions Group does not accept unsolicited headhunter or agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with ENTRUST Solutions Group. #LI-LL1
Posted 3 weeks ago
Team Leader
Tractor SupplyWatsonville, CA
Overall Job Summary The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures. Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams. Essential Duties and Responsibilities (Min 5%) It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements: Maintain regular and predictable attendance. Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs. Uphold and promote a safe and productive work environment by following and enforcing policies and procedures. Deliver on our promise of Legendary Customer Service through GURA: Greet the Customer. Uncover Customer's Needs & Wants. Recommend Product Solutions. Ask to Add Value & Appreciate the Customer. The Team Leader is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in the Team Leader position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice: Execute assigned basic, promotional, and seasonal merchandising activities. Perform Opening/Closing procedures. Transport and make deposits to bank. Assess store conditions and assign duties. Organize and prioritize workflow through the use of the daily planner. Recovery of merchandise. Participate in mandatory freight process. Perform regular and promotional price change activities. Resolve customer complaints/issues and ensure the customer has a Legendary shopping experience that differentiates from the competition. Adhere to loss prevention standards and respond to any alarm calls as needed. Communicate with Team Members on job functions, responsibilities and financial goals. Operate cash register/computer supervising cash handling procedures. Assist Team Members on appropriate application of policies and procedures. Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required. Operate Forklift and Baler. Complete all documentation associated with any of the above job duties. Obtain license or certifications as needed by the business. May be required to perform other duties as assigned. Required Qualifications Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license. Education: High school diploma or equivalent is preferred, but not required. Regardless of education level, you must be able to read, write, and count accurately. Preferred knowledge, skills or abilities Basic computer skills. Ability to read, write, and count accurately. Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict. Ability to perform and execute principle responsibilities of Team Members. Working Conditions Working environment is favorable, generally working inside with moderate noise. Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate. Ability to work outdoors in adverse weather conditions. Physical Requirements Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store. Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack). Ability to occasionally lift or reach merchandise overhead. Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders. Ability to move throughout the store for an entire shift. Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area. Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18). Ability to constantly operate store equipment such as computer, cash register, and other store equipment. Ability to read, write, and count accurately to complete all documentation. Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers. Ability to process information / merchandise through the point-of-sale system. Ability to handle and be in contact with birds/poultry. Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18). Ability to successfully complete all required training. Ability to travel as required in support of district needs. Ability to drive or operate a vehicle for business needs. This position is non-sedentary. Ability to successfully complete training and certification for various business needs. Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for eligible Team Members. While all Team Members have access to a broad range of rewards, eligibility and specific offerings may vary depending on the role, individual plan requirements and eligibility criteria.
Posted 3 weeks ago
Team Leader
Carrols Restaurant Group, Inc.Pageland, SC
Team Member Opportunity Awaits! Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-paced team that serves up the best burgers around and has a great time doing it! At Burger King you are not only making food, but also making friends that work together to help customers have it their way. What Does a TEAM MEMBER do? Serves our sizzling burgers to hungry customers Welcomes the customer, takes accurate orders and manages their payments operating a cash register Restrooms, dining area and kitchen all need to be kept clean and meet safety and health standards Our stores get flaming busy! Our Team Members need be able to work as a team in a fast paced environment to keep our guests happy and full. Your part of the team effort includes packaging food and drinks, and making sure the restaurant is clean and maintains health and safety standards. We always want our customers to be happy, so you may have to answer a question or two, or resolve issues every once in a while. Our People are Made To Order We are looking for awesome people to be on our team! You must be at least 16 years old You must be able to work in a fast-paced environment with your team Working Hard! The Team Member Position requires several physical demands including: Remaining on your feet for several hours at a time Lifting and carrying up to 25 pounds Manual dexterity as it pertains to pressing and grabbing Ability to communicate and read Frequent bending, kneeling, stooping and reaching Carrols Cares We start our Team Members with competitive pay. Have it your way and enjoy flexible scheduling and sizzling benefits! Carrols participates in the BKC student scholarship program started by the founder, Jim McLamore. Jim believed in higher education and so do we! By awarding over $7 million in scholarships to over 24,000 students each year, BKC plays a big part in making students' dreams of going to college a reality! Real Good Food Carrols is committed upholding the Burger King Brand and to serving our customers the exact sandwich they want, made to order and delivered quickly by a friendly team member! Success never tasted so good! If you want to unwrap your new career in a business that sizzles with potential, and have a great time doing it, click APPLY to submit your application today!
Posted 3 weeks ago
Team Leader
Carrols Restaurant Group, Inc.Jasper, IN
Team Member Opportunity Awaits! Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-paced team that serves up the best burgers around and has a great time doing it! At Burger King you are not only making food, but also making friends that work together to help customers have it their way. What Does a TEAM MEMBER do? Serves our sizzling burgers to hungry customers Welcomes the customer, takes accurate orders and manages their payments operating a cash register Restrooms, dining area and kitchen all need to be kept clean and meet safety and health standards Our stores get flaming busy! Our Team Members need be able to work as a team in a fast paced environment to keep our guests happy and full. Your part of the team effort includes packaging food and drinks, and making sure the restaurant is clean and maintains health and safety standards. We always want our customers to be happy, so you may have to answer a question or two, or resolve issues every once in a while. Our People are Made To Order We are looking for awesome people to be on our team! You must be at least 16 years old You must be able to work in a fast-paced environment with your team Working Hard! The Team Member Position requires several physical demands including: Remaining on your feet for several hours at a time Lifting and carrying up to 25 pounds Manual dexterity as it pertains to pressing and grabbing Ability to communicate and read Frequent bending, kneeling, stooping and reaching Carrols Cares We start our Team Members with competitive pay. Have it your way and enjoy flexible scheduling and sizzling benefits! Carrols participates in the BKC student scholarship program started by the founder, Jim McLamore. Jim believed in higher education and so do we! By awarding over $7 million in scholarships to over 24,000 students each year, BKC plays a big part in making students' dreams of going to college a reality! Real Good Food Carrols is committed upholding the Burger King Brand and to serving our customers the exact sandwich they want, made to order and delivered quickly by a friendly team member! Success never tasted so good! If you want to unwrap your new career in a business that sizzles with potential, and have a great time doing it, click APPLY to submit your application today!
Posted 30+ days ago
Team Leader
Carrols Restaurant Group, Inc.West Terre Haute, IN
Team Member Opportunity Awaits! Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-paced team that serves up the best burgers around and has a great time doing it! At Burger King you are not only making food, but also making friends that work together to help customers have it their way. What Does a TEAM MEMBER do? Serves our sizzling burgers to hungry customers Welcomes the customer, takes accurate orders and manages their payments operating a cash register Restrooms, dining area and kitchen all need to be kept clean and meet safety and health standards Our stores get flaming busy! Our Team Members need be able to work as a team in a fast paced environment to keep our guests happy and full. Your part of the team effort includes packaging food and drinks, and making sure the restaurant is clean and maintains health and safety standards. We always want our customers to be happy, so you may have to answer a question or two, or resolve issues every once in a while. Our People are Made To Order We are looking for awesome people to be on our team! You must be at least 16 years old You must be able to work in a fast-paced environment with your team Working Hard! The Team Member Position requires several physical demands including: Remaining on your feet for several hours at a time Lifting and carrying up to 25 pounds Manual dexterity as it pertains to pressing and grabbing Ability to communicate and read Frequent bending, kneeling, stooping and reaching Carrols Cares We start our Team Members with competitive pay. Have it your way and enjoy flexible scheduling and sizzling benefits! Carrols participates in the BKC student scholarship program started by the founder, Jim McLamore. Jim believed in higher education and so do we! By awarding over $7 million in scholarships to over 24,000 students each year, BKC plays a big part in making students' dreams of going to college a reality! Real Good Food Carrols is committed upholding the Burger King Brand and to serving our customers the exact sandwich they want, made to order and delivered quickly by a friendly team member! Success never tasted so good! If you want to unwrap your new career in a business that sizzles with potential, and have a great time doing it, click APPLY to submit your application today!
Posted 30+ days ago
Team Leader
Jack in the Box, Inc.Oxnard, CA
"This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling." Team Leader As the Team Leader you will act as the first-line operational supervisor responsible for training and leading team members in providing a great guest experience. You will create an environment that is fun, friendly, clean and safe. You will assist in managing the daily activities to achieve excellence in operational performance. Team Leaders: Role model behavior that motivates and inspires others Train team members and provide continuous support and coaching Demonstrate a strong awareness and concern for food quality and safety Enjoy working in a fast-paced and high energy environment Are able to perform basic administrative duties that require shifting priorities Requirements: High School Diploma, GED or foreign equivalent preferred Minimum of 6 months experience in the restaurant industry Ability to read and write in English Ability to lift and carry 10-65 lbs. You must be willing and able to work a flexible schedule ?Why Us?: We offer on-demand pay and financial wellness benefits through Tapcheck. Flexible work schedule. Opportunity to advance in the company.
Posted 3 weeks ago
Project Manager
ServiceMaster RestoreRome, GA
Position Overview Project Managers lead our production activities in the field, making decisions that impact the success of the assignment. They perform a variety of tasks, monitors and inspects tasks for commercial and residential restoration jobs to ensure completion of drying, demolition and various restoration activities, prepares/reviews documentation to include notes, photos and documents according to company policies and procedures, explains processes used to complete active jobs and next steps to resolution in person to customers, supervise techs assigned to the job. You will need not only your excellent technical skills, you must have the necessary Customer Service skills that are necessary to work through difficult situations. You may assist the Estimator or will be responsible for creating estimates in Xactimate utilizing the program guidelines and IICRC standards. Must have basic construction background which includes basic understanding of building materials, flooring and other materials affected by wind, water, fire, smoke and other property damage causes. You will make a difference here. From helping clients solve the needs they have, helping our company grow and prosper. Job Responsibilities Retrieves work orders, checks route for travel, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site Completes assigned jobs according to company processes, maintains quality control within the budget of each job May perform daily monitoring on active residential and/or commercial jobs and communicates with customers. Maintains records of personnel and resources used on projects and communicates all billable events to others. May be responsible for creation of estimates in applicable software Inspect and scope jobs onsite-and works with Project Manager/ Crew Chief/Lead Tech on scope of job Document / review loss with clear and descriptive job photos and upload into operating system/software May write mitigation and reconstruction estimates using Xactimate Communicates conversations and key information on the job using the notes feature in required software Estimates using carrier audit standards and manages the estimate based on feedback from client and customer Explains drying process and next steps to resolution in person to customers using printed materials as a guide Interfaces with adjusters and customers in person, over the phone, and virtually to resolve issues and answer questions about the loss May perform quality assurance inspections after completion and obtain customer signatures for approval, requests payments when necessary. Prepares documentation and pictures according to company policies and procedures to ensure reimbursement from insurance companies May train new technicians or key operational team members Job Requirements High school graduate or equivalent, college degree preferred. Strong knowledge of insurance restoration and or construction industry Valid Driver's License and satisfactory driving record Able to work independently or work with/lead a team Exhibit professionalism, maturity, and the willingness to serve the customer Experience managing teams of 2 or more Experience with entering data using a tablet or mobile phone Strong verbal and written and communication skills Strong problem solving and customer service skills Must be able to prioritize activities and meet deadlines Working on-call schedule is required Certifications preferred: ASD - Applied Structural Drying Technician FSRT - Fire & Smoke Restoration Technician OCT - Odor Control Technician WRT - Water Damage Restoration Technician Physical Demands and Working Conditions The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbent must be prepared to: Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required. Express or exchange ideas with others and receive and act on detailed information given. For safety reasons, wear respirators, which are used in certain situations, must be able to seal to your face. Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating. Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.
Posted 1 week ago
Team Leader 
Jack In The Box, Inc.Castaic, CA
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Job Description
"This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling."
POSITION SUMMARY: Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all Jack in the Box procedures, systems and standards.
Guest Expectations
Well-Trained
- (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate.
- Trains and coaches team members using the Guest Expectations training materials.
- Models being calm and productive during busy times.
- Coaches team members to ensure they are knowledgeable on job requirements.
Neat and Well-Groomed
- (Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when non-compliant.
- Models looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled.
Friendly
- (Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude.
- Coaches team members on having a positive, friendly attitude and behaviors.
- Models and coaches team members on the JIB Hospitality Model.
Well-Staffed
- (Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis.
- Helps with order taking and cashiering during busy times.
- Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive.
- Encourages team members to ask for help, when necessary, to meet guests' needs.
- Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping.
Food Tastes Great
- (Food Quality) Monitors quality to ensure the food looks and tastes great and is of high quality.
- Models and monitors food presentation and coaches team members when necessary.
- Coaches team members to ensure that the taste, appearance, and temperature standards are met for all products, and retrains when necessary.
Consistent and Quick Service
- (Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same.
- Leads and coaches team on how to provide consistent, fast service.
- Helps with order taking and cashiering during busy times.
Order Accuracy
- (Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards.
- Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the Does not dismiss errors.
- Holds employees accountable to minimal order errors and re-trains them as needed.
Food Safety
- (Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures.
- Follows all hand washing and glove procedures.
- Completes the Food Safety Checklist each shift.
It's All About
Brand Ambassador
- Has passion for the business and pride in Jack in the Box.
- Inspires team members to embrace the brand.
- Is proud to represent Jack in the Box.
Focus on the Guest
- Treats guests and employees with care and respect.
- Is passionate about serving the guest.
- Steps in to help employees when necessary.
- Has a happy, friendly personality that is engaging to both the guest and other employees.
- Reads the guest and anticipates their Pays attention to guests' verbal and non-verbal communication and addresses them proactively.
- Handles guest complaints says "Yes" to the Guest without arguing, questioning or assuming the guest is Does what is right for the guest.
- Inspires team to take care of guests and make them the number one priority.
Team Skills
- Treats all employees with care and respect.
- Is a good team player and leader.
- Has a positive can-do attitude.
- Is dependable and reliable.
- Is willing to help others.
- Keeps calm and does not show signs of stress.
- Is open and willing to work with and lead people of all backgrounds.
- Ensures the team provides quick service while maintaining a calm environment.
- "Manages the floor"' coordinates team (resources) to cover all roles, ensure compliance of JIB standards as well as compliance to labor laws.
Commitment
- Thrives in a fast-paced, high energy, team environment.
- Performs professionally during difficult situations and/or high volume times.
- Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean.
- Takes corrective action to resolve issues that could jeopardize food safety or food quality.
- Is flexible and changes direction based on the needs of the business.
- Works with a sense of urgency.
- Knows and trains others on the products and menu.
- Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable.
- Takes accountability for cash management and handling during their shift.
- Is meticulous in following and managing to Jack in the Box policies and standards.
Front of Restaurant
- Includes, but not limited to duties, described below. Performs other duties as assigned or directed.
Guest Service (Dine In/Drive-Thru)
- Immediately acknowledges and welcomes guests.
- Takes and clarifies orders, assists guests with menu selection as appropriate.
- Enters order in POS system, collects money, and makes change.
- Always thanks guest upon completion of order taking.
- Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests.
- Maintains cleanliness and stocking of work area.
Interior
- Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors.
- Cleans and stocks restrooms.
- Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment.
- Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness.
Exterior
- Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
- Empties trash cans and cleans miscellaneous exterior items (i.e. drive-thru menu board).
- Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness.
SUPERVISION
Workstation Operation
- Supervises and trains team members on workstation operations.
- Ensures all activities are in compliance with JIB procedures, systems, standards, and food safety, security, and cash handling requirements.
Guest Service
- Ensures guests receive an exceptional experience by performing quality employee training and holding restaurant team accountable for consistently delivering excellent guest service and food quality.
- Maintains visibility and interaction with guests; responds to guest concerns and complaints in a positive and professional manner; ensures positive resolution.
Leadership
- Creates a restaurant environment that is friendly, fun, clean, and safe; treats all employees with care and respect; motivates and inspires employees to achieve high performance.
- Conducts on-boarding and training.
- Provides feedback and recognizes employees.
- Ensures employee personal and uniform cleanliness.
- Apprises management of potential employee issues.
Back of Restaurant
- Includes, but not limited to, duties described below. Performs other duties as assigned or directed.
Grill
- Reads grill video monitor to prepare ordered products.
- Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds.
- Discards ingredients/products that have expired or don't meet quality standards.
- Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment.
Assembly
- Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest.
- Discards ingredients/products that have expired or don't meet quality standards.
Prep
- Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation.
- Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times and complies with JIB food safety standards.
- Visually checks and inspects all ingredients for freshness.
- Measures, assembles, and prepares ingredients for various products according to product mix information.
Fryer
- Reads fryer video monitor prepare ordered products.
- Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin.
- Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units.
Interior
- Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms.
- Washes and sanitizes dishes and utensils by hand or using dishwasher.
- Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens.
- Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment.
- Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness.
Exterior
- Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
- Empties trash cans and cleans miscellaneous exterior items (i.e. -drive-thru menu board).
- Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness.
Receiving & Storage
- Receives and stores products on delivery following established procedures.
QUALIFICATIONS:
- Experience 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1-year supervisory experience in a restaurant or retail customer service environment.
- Knowledge/Skills/Abilities- Must be at least 18 years old; must complete Team Leader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior.
- Physical Requirements- Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors.
REASONABLE ACCOMMODATION:
Jack in the Box and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
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