Computer Software Jobs 2026 (Now Hiring) – Smart Auto Apply
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Computer Technician
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Overview
Job Description
- Under general supervision, performs tier-one (as needed) and tier-two Helpdesk computer support and responds to user requests. Responsible for supporting the timely process through which system problems are controlled. Will isolate, resolve and follow-up with end-users to resolve IT problems of a high level of complexity. Escalates problems of unusual complexity to senior level personnel for assistance.
- May provide guidance and training to less experienced personnel.
- Performs moderate to high workstation and network troubleshooting analysis and problem resolution.
- Performs moderate to high hardware and software installation.
- Assists Infrastructure and Application Technology staff with analysis, troubleshooting and resolution of issues as requested.
- May assist Infrastructure and Application Technology staff on particular projects.
- Assists with Client asset builds, tracking and returns
- Interfaces between staff and Client IT support staff
- Performs network virus scanning as directed.
- Responsible for training new employees in corporate computer systems procedures, standards, and methods.
- Communicates system/technical concerns to ServiceDesk Manager.
- May be required to transport equipment between various locations.
- Routine travel to local Client sites will be required.
- Valid driver's license required.
- Bachelors degree in computer related field and two years related experience
- or Associates degree in computer related field with five years of related experience required.
- Advanced knowledge of computer systems and prevailing office software required.
- Experience in computer support or customer service required.
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