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Office Manager- Restoration& Mitigation
$48,000 - $60,000 / year
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Overview
Job Description
- Bonus based on performance
- Competitive salary
- Health insurance
- Customer & Insurance Liaison: Serve as the primary contact for client intake, providing updates to homeowners in distress, and coordinating with insurance adjusters to facilitate claims.
- Job File Management: Ensure all job files are properly audited, including work authorizations, detailed logs, photo documentation, and IICRC paperwork.
- Administrative & Financial Support: Manage accounts receivable (collections), accounts payable (vendor invoices), payroll tracking, and daily office supply inventory.
- Scheduling & Dispatch: Assist in coordinating schedules for technicians, field crews, and subcontractors to ensure timely project completion.
- Reporting: Prepare daily, weekly, and monthly reports on company performance and project status.
- Systems Management: Utilize Xactimate (estimating software) and QuickBooks to manage billing and job costing.
- Experience: 3-5+ years of office management experience, preferably in the restoration, construction, or trades industry.
- Software Proficiency: Strong proficiency in QuickBooks Online and Microsoft Office Suite (Word, Excel, Outlook, Adobe).
- Industry Knowledge: Familiarity with CoreLogic Software, Xactimate, Symbility or insurance claims processing is highly preferred.
- Skills: Exceptional communication skills (written and verbal), superior organizational skills, and high attention to detail.
- Soft Skills: Ability to remain calm and professional in high-stress, emergency situations.
- Requirements: Must pass a background check and drug test
Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.
Automate your job search with Sonara.
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