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Medical Office Assistant - Orthopaedics-logo
Medical Office Assistant - Orthopaedics
GW Medical Faculty AssociatesWashington, DC
Position Summary Provides administrative support and clinical assistance for Physicians, Nurse Practitioners and patients. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. Schedules patient appointments, tests and procedures using a computerized scheduling system; prepares appointment notices; provides patient instructions verbally or in writing in order for patient to prepare for appointment. Obtains, document and verifies patient demographic, financial and insurance information using a computerized scheduling system. Performs pre-registration activities to gather demographic information; determines medical insurance coverage; identifies patients with delinquent accounts; confirms appointments; and registers patients into a computerized system. Performs patient appointment maintenance activities, as necessary, to assure patient appointment history is accurate. Collects payment due at time of appointment as well as payments for unpaid balances; prepares receipts for all monies collected; provides copies for reception area, billing office and the patient. Receives callers and takes messages as necessary. Arranges, coordinates and schedules procedures and surgeries, including pre-operative testing, pre surgical and post-operative appointments, obtains insurance pre-certifications and authorizations Other miscellaneous administrative duties Touchworks/IDX/Touch Chart Manage Call In/Rejected Rx task list Reschedule bumped appointments Scan information into charts and print information from electronic records when needed Prioritize and complete all tasks with documentation if necessary reassign appropriately Task or fax procedural reports, labs & reports to referring physicians Check task list and process messages if necessary (Follow My Health etc.) Essential Clinical Duties and Responsibilities: Escort Responsible for clinic patient flow, informing physicians of patients' arrival and room assignment Rooming patients Accompanies and/or assists patients to the exam room in a professional manner Obtains patient vital signs, to include height, weight, blood pressure, temperature, pulse and respiration. Pulse oximetry if needed. Vital Signs Able to perform using manual equipment and Welch Allen spot vital sign machine and import results to electronic medical record in a timely fashion Assist physicians during examinations and procedures This includes setting up the exam room and preparing the patient May be required to take patient medical history if applicable per department May perform a variety of testing, diagnostic, and screening procedures Assists in explaining test procedures to patients Current in basic CPR/AED Medications Ability to calculate dosages (may be required to demonstrate via passing yearly written medication exam) Administer medications (oral, intramuscular, subcutaneous, intradermal, inhalation, rectal, topical) using proper technique - this duty can only be performed after the MA has demonstrated competency to clinic RN yearly, if applicable per department. Communicates laboratory and test results to physicians and/or nurses May assist with other support activities, to include packaging and sterilizing equipment and supplies. Maintains patient areas clean and safe Maintains and improves knowledge and expertise through continuous training Passes yearly Competency Based Objectives (CBO), if required by department. Must pass all tests in a maximum of two attempts, if required by department. Knowledge and performance of sterile techniques required. Performs other duties as assigned Qualifications The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education High school graduation or an equivalent combination of education, training and experience is necessary. Certification as a Medical Assistant, plus six months of general patient care experience is necessary. Experience Three years of administrative experience in a fast-paced healthcare setting. Experience working with patient records, billing and scheduling in a clinical setting is needed for this position. Typing skill of 30 WPM is necessary. Two years of customer service experience in a patient care environment, to include six months experience in patient scheduling, is preferred. Experience utilizing a computerized patient scheduling system or computer terminals is necessary. Familiarity with medical insurance and medical terminology is preferred along with referral and prescription intake experience. Knowledge of IDX patient scheduling/ registration systems is preferred. Bi-lingual preferred. Competencies Must have excellent verbal and written communication skills. Must be able to communicate providing verbal feedback in a professional manner. Must be able to follow and understand instructions, and react favorably in all work situations. Must have strong interpersonal skills and be mentally adaptable and flexible in dealing with a variety of people at various levels within and outside the Medical Faculty Associates (MFA). Must be able to do math calculations and input data into the computer. Supervision Received Close supervision is received on a daily basis from the Office Manager. Supervision Exercised None

Posted 30+ days ago

Assistant Office Manager-logo
Assistant Office Manager
Eye Care PartnersMadison, AL
SUMMARY An Assistant Office Manager is a highly engaged leader that possess a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal oriented. ESSENTIAL DUTIES AND RESPONSIBILITIES Effective execution of Total Patient Experience (TPE). Develop and maintain a good working relationship with doctor/doctors associated with office location. Enforce all corporate policies and procedures. Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way. Assist with executing day-to-day operations of the office. Examples include: Monitor and assist with office flow, supply inventory, team member training and other duties as assigned or needed within the office. Assist leading the office by guiding them to success through focused support and coaching as directed by the Office Manager. Handle team member and patient questions in the absence of the Office Manager. QUALIFICATIONS Previous medical office experience preferred; previous leadership experience strongly preferred. Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience Favorable result on background check as required by state Must be able to provide proof of identity and right to work in the United States EDUCATION AND/OR EXPERIENCE High school diploma or GED required. LICENSES AND CREDENTIALS ABO and NCLE certifications preferred but not required. SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. .

Posted 1 week ago

Senior Director Regulatory Operations (Office Or Remote)-logo
Senior Director Regulatory Operations (Office Or Remote)
Arcus Biosciences, Inc.Hayward, CA
The Senior Director of Regulatory Operations (RO) will be responsible for independently managing multiple operational components of regulatory submission production, maintenance processes, and/or Information Management in support of Arcus's product portfolio. This position will also independently develop, implement, maintain and manage the submission strategy for areas of responsibility in alignment with the global Regulatory strategy. This position is responsible for coordinating operational aspects of implementing Regulatory strategy and business that will contribute to helping Regulatory Affairs and ensuring global Regulatory Compliance. These groups include Regulatory Submission Publishing, Archiving, Regulatory Systems, Regulatory Project Management, Regulatory Information Management, Data Disclosure, and Regulatory Intelligence. This position is responsible for ensuring that the core competencies of regulatory affairs are maximized and delivered on in the most efficient way possible. This includes managing electronic and paper publishing of submission documents, filing processes for global regulatory submissions and establishment of compliant electronic submission and archival processes for submissions; managing the interface with Information Technology for the selection, implementation and maintenance of technology platforms for Regulatory Affairs to enable the global submission process and all related Regulatory Affairs function; and ensuring that the Regulatory department is proactively managing guidance and regulation changes, developing and documenting processes, ensuring registration tracking and management is meeting corporate and health authority requirements. Arcus is seeking candidates with a can-do attitude who operate with the highest integrity, embrace an atmosphere of continuous improvement, and share our commitment to data-driven decision making. This newly created position reports directly to the Vice President of Regulatory Affairs. Responsibilities: Leadership role in the development of compliant GXP electronic systems and paper methods; plans, prepares, and tracks regulatory electronic documents and submissions ensuring conformance with regulatory requirements, guidelines, internal standards and timelines. Monitors and assesses business trends, pending regulations or guidance documents and emerging technologies for potential regulatory operations impact, develop action plans and business tools accordingly. Supports budgeting and forecasting activities, including managing expenditures activities related to approved vendor contracts for outsourcing of regulatory submissions. Assist with resourcing and contracting for vendors that provide external Regulatory Operations tasks, oversee and coordinate vendors, and ensure project delivery Interact with and serve as resource for Regulatory Operations team to plan support of compliance activities and inspection readiness Work across company disciplines (e.g., Clinical Operations, Medical Affairs) to ensure timely delivery of submission documents Manage worldwide regulatory electronic and paper submissions and regulatory operations team ensuring submission timelines and submission quality standards are met Collaborate with submission stakeholders to plan major submissions and the global roll-out of submissions. Based on these outputs prepare a submission forecast to ensure that the Regulatory team is adequately resourced. Manages the general and overall coordination of Disclosure, Transparency and Data sharing of information to regulatory authorities and the public of information provided in Regulatory Submissions. Partner with departments outside of Regulatory, who are responsible for the content for a submission, to ensure quality Regulatory submissions are made on time. Organize and manage meetings with departments outside of Regulatory to coordinate, plan, and track submissions for Regulatory. Ensures a consistent style of document presentation to maintain quality and ease of review, and adherence to company standards Develop the Arcus formatting style guide and glossary to assist formatters in generating consistent, high quality formatted documents. Leads the process of identifying submission preparation software, definition of user requirements, implementation of software systems, validation, and seamless establishment of these systems to support global Regulatory Affairs Responsible for the business administration of these platforms per software lifecycle management, including updates and upgrades. Ensures proactive management and engagement with regulatory agencies around new guidance and regulations, performing impact analysis on the company and ensuring that the Regulatory group is prepared to meet the requirements Working with Medical Writing, Clinical Operations and other teams on Data Disclosure requirements such as Clinical Trials.Gov. Assist with development of SOPs as necessary to ensure consistency and high standards in Regulatory Operations and coordination with other teams Working Knowledge of worldwide regulatory submissions in "electronic Common Technical Document" (eCTD) format, NeeS and paper, including, but not limited to: amendments; supplements; periodic/annual reports; promotional materials; meeting packages; etc. Assist in the maintenance of document standards, templates, and procedures related to the formatting, publishing and archiving of both electronic and paper submissions according to company regulatory standards Work with project teams to maximize the use and value of document templates Develop KPIs and other analytics to drive Arcus Regulatory Strategy forward Requirements: Bachelor's degree in Life Science or other related discipline with 12 years regulatory experience or Master's degree in Life Science or other related discipline and 10 years regulatory experience. Minimum of 6 years' experience in a regulatory operations leadership role. Leadership skills in managing people A strong team player Strong written and verbal communication skills Ability to work independently with moderate supervision on multiple projects simultaneously Detail oriented with creative problem solving and troubleshooting skills Working knowledge of applicable U.S. and international regulations and guidelines Experience with electronic submissions (eCTD) and publishing tools, ISI Toolbox, and templates Experience with Veeva Vault for Submissions and/or other similar Document Management Systems Exceptional interpersonal skills with the ability to work individually and within multi-disciplinary teams Excellent oral and written communication skills and superior project planning skills. The candidate should be detail-oriented, a self-starter, and be comfortable with broad responsibilities in an entrepreneurial, fast-paced, innovative environment This role can be based at our Hayward or Brisbane, CA location (preferred) or can be remote based. The anticipated salary range for fully qualified candidates applying for this position is $265,000 - $295,000 USD annually. This salary range is an estimate of what we reasonably expect to pay for this posted position. The actual salary may vary based on various factors including, without limitation, individual education, experience, tenure, skills and abilities, internal equity and alignment with market data. In addition to a competitive market-based salary, Arcus offers the opportunity to participate in stock programs, a performance-based bonus, and a comprehensive benefits package. Additional information about our total rewards program can be found here: https://arcusbio.com/careers . EOE Arcus Biosciences is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arcus is committed to the principle of equal employment opportunity for all employees and does not discriminate based on race, religion, color, sex, gender identify, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other legally protected status. EOE/AA/Vets Physical Requirements Office Setting Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, mouse, or calculator, and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds. #LI-EW1 #LI-Remote

Posted 3 days ago

Front Office Specialist - Training Provided-logo
Front Office Specialist - Training Provided
Eye Care PartnersMesa, AZ
Job Title: Front Office Specialist Company: Nationwide Vision Location: Mesa, AZ Training Provided- No medical/eyecare experience required! Perks: Full Benefits Package- Medical, Vision, Dental and Life Insurance 401k + Employer Matching Paid Time Off and Paid Holidays Competitive Base Pay + Bonus Optical Education Reimbursement Paid Maternity Leave Hours: Full Time Our offices are open Monday-Friday 8am-7pm, Saturday 8am-1pm You will not work all of these hours, but you must have open availability to work any shift within these hours You may have to work a little earlier/later as needed Requirements: High School Diploma or GED Equivalent Favorable result on Background Check Basic computer skills Strong customer service skills Excitement to learn and grow Essential Functions: Facilitate patient flow Verify medical and vision insurances Effectively communicate with patients, doctors, and managers Answer inquiries through phone, email, and in person requests FORMAL JOB DESCRIPTION SECTION 1: Job Summary A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. SECTION 2: Duties and Responsibilities Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support. Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave. Answer phones (both external and internal); assure prompt, courteous service at all times. Practice urgency at all times with consideration to the patient's time, as well as doctor's time and schedule. Double check insurance authorizations to ensure completion and build accurate flow sheets. Knowledge of common fees charged for common visits. Check out patients and collect correct payments according to procedures. Manage patient flow in the office and ensure communication to maximize efficiency and customer service. Complete daily reconciliations / close day / countdown cash drawer. Comply with all company policies and procedures including HIPAA. General office duties and cleaning to be assigned by manager. SECTION 3: Patient Population Served Front Office Specialist will work with team members and patients of all ages, races, and genders. SECTION 4: Education, Licensure & Certification Requirements High school diploma or GED required. SECTION 5: Experience Requirements Industry related experience preferred. Favorable result on background check as required by state. Must be able to provide proof of identity and right to work in the United States. SECTION 6: Knowledge, Skills and Abilities Requirements Professional in appearance and actions Logical and Critical thinking skills Customer-focused with excellent written, listening and verbal communication skills Enjoys learning new technologies and systems Detail oriented, professional attitude, reliable Exhibits a positive attitude and is flexible in accepting work assignments and priorities Meets attendance and tardiness expectations outlined in policy Ability to work various days and hours as needed by the business Ability to follow or provide verbal and written instructions with excellent grammar and spelling skills to avoid mistakes or misinterpretations Interpersonal skills to support customer service, functional, and team mate support Able to communicate effectively in English, both verbally and in writing Ability for basic to intermediate problem solving, including mathematics Basic to intermediate computer operation Proficiency with Microsoft Excel, Word, and Outlook Specialty knowledge of systems relating to job function Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines SECTION 7: Supervisory Responsibilities There are no supervisory responsibilities for this position. SECTION 8: Physical Demands Indicate the amount of time spent for each activity required as it relates to the essential functions. Physical Requirements % of Time LBS Bending 25 Carrying 25 ≤ 25 Climbing 5 Driving 10 Grasping 100 Hearing 100 Lifting 10 ≤ 25 Pulling 10 ≤ 25 Pushing 10 ≤ 25 Reaching 50 Sitting 50 Standing 50 Vision - close/distance 100 Vision - color vision 100 Vision - depth perception 100 Vision - peripheral vision 100 Vision - ability to adjust focus 100 Stooping 25 Walking 75 Writing/Typing 100 Speaking 100 Fine Motor Skills 100 Use of Hands 100 Other (please describe) Location:Work takes place in a normal office/clinical environment. At times, travel to other locations may be necessary to fulfill essential duties and responsibilities of the job. Thus, those needing to travel for work must have access to dependable transportation, and driving record must meet company liability carrier standards. Exposure: Works in normal office environment during normal business hours. May be exposed to blood or bodily fluids. May also be exposed to various cleaning supplies. Equipment: The equipment typically used in this position is a computer, fax, copier, printer, scanner and telephone. Must have good working knowledge of Microsoft applications. Other equipment may be used as needed. May use Optometric equipment/devices per sub-specialty requirement such as lensometer; keratometer; phoropter; visual acuity measuring; retinal camera; corneal topography unit; retinoscope. Personal Protective Equipment (PPE) follows standard precautions using personal protective equipment. If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Posted 30+ days ago

Managed Services Project Management Office (Pharma Life Science) Director-logo
Managed Services Project Management Office (Pharma Life Science) Director
PwCIndianapolis, IN
Industry/Sector Not Applicable Specialism Managed Services Management Level Director Job Description & Summary At PwC, our people in project portfolio management focus on optimising project portfolios to drive strategic business outcomes. These individuals oversee project selection, prioritisation, and resource allocation to facilitate successful project delivery. In project management at PwC, you will oversee and coordinate various projects to facilitate successful delivery within budget and timeline. You will leverage strong organisational and communication skills to effectively manage teams and stakeholders. Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Lead in line with our values and brand. Develop new ideas, solutions, and structures; drive thought leadership. Solve problems by exploring multiple angles and using creativity, encouraging others to do the same. Balance long-term, short-term, detail-oriented, and big picture thinking. Make strategic choices and drive change by addressing system-level enablers. Promote technological advances, creating an environment where people and technology thrive together. Identify gaps in the market and convert opportunities to success for the Firm. Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements. Minimum Degree Required Bachelor's Degree Minimum Year(s) of Experience 15 year(s) Certification(s) Required PMP Preferred Qualifications Degree Preferred Master's Degree Certification(s) Preferred CSM, SAFe Preferred Knowledge/Skills Demonstrates thought leader-level abilities with, and/or a proven record of success directing efforts including: Abilities in project management within a Pharmaceutical Life Sciences organization; Proven record of success in PMO Domain knowledge; Proven ability to read situations and modify behavior to build quality relationships; and, Using straightforward communication, in a structured way, when influencing and connecting with others. Demonstrates thought leader-level abilities with, and/or a proven record of success directing efforts Assessing client needs and capabilities, providing tools/methodologies and guidance to establish or improve client program management organizations;æ Establishing Program Strategy, Governance and Management in providing advice and oversight to client in evaluation of program alternatives and assisting in structuring a plan and mobilizing resources to deliver results; Interacting with end users to understand and document business and functional requirements for complex projects, including full software development life cycle; Providing stakeholder management and a proven ability to effectively communicate with C-Suite executives; Developing program strategies;æ Establishing plans to increase project governance structure, roles and responsibilities; Demonstrating expert-level abilities with, and a proven track record of, supporting business development opportunities and contributing to sales;æ Devising strategy and managing Program Effectiveness teams; Demonstrating thought leader-level abilities and/or a proven record of success participating in consulting-related projects within a professional services environment; and, Utilizing functional knowledge expertise and industry standard methodologies and tools, as well as creative problem-solving abilities to devise solutions, related to training, change management, and program management. Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $142,500 - $317,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 6 days ago

Csr/Office Admin-logo
Csr/Office Admin
FASTSIGNSDenver, CO
Benefits: 401(k) matching Bonus based on performance Dental insurance Employee discounts Health insurance Help or transport service Signing bonus Training & development Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Flexible work from home options available. Compensation: $16.50 - $22.00 per hour

Posted 1 week ago

Box Office Ticket Seller-logo
Box Office Ticket Seller
Live Nation Entertainment INCCincinnati, OH
Job Summary: WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! WHAT THIS ROLE WILL DO Cash Handling; Bank Procedures and Check-out Procedures Maintain superior customer service both in person and over the phones Answer phone with prompt and courteous attitude Guest Relations Will Call Window Running Ticket Program on Computer for Sales Processing Opening and Closing Paperwork Knowledge of Talent and Entertainment Have a positive attitude Keep a clean, well-groomed appearance WHAT THIS PERSON WILL BRING Required: Working Knowledge of Phone Handling, Cashiering, Customer Service Entry level knowledge of basic computer operation and Point of Sales systems Skill in guest relations, phone etiquette, cash handling, filing, multi-task environment, attention to detail Ability to communicate, work well with others, work in a high-volume and sometimes stressful environment Ability to type 30 wpm High School Diploma Preferred: Previous Ticketing experience Working knowledge of Windows based PC programs Physical Demands/Working Environment: Working environment is fast-paced Position requires repetitive use of arms for answering busy phones and typing EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee's salary history will not be used in compensation decisions.

Posted 30+ days ago

Assistant Front Office Manager-logo
Assistant Front Office Manager
Loews HotelsMiami Beach, FL
A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Responsible for coordinating the provision of world-class front desk services to hotel guests. Directs the exceptionally friendly, professional, and efficient welcome registration, rooming and account settlement for hotel guests. Ensures prompt and complete satisfaction of guest requests and professional and timely resolution of guest complaints. Maintains accurate occupancy data and assists in maximizing daily rooms revenue through the application of effective yield management sales strategies. Liases with Valet Parking provider to ensure smooth operation consistent with hotel standards. Trains, monitors and supervises the performance of all Guest Services employees. Job Specifics Assists with the coordination of all aspects of curbside check-in Assists with the coordination of the exceptionally friendly, professional and seamless reception, registration, rooming and account settlement for all hotel guests Ensures the satisfaction of all guest requests and the resolution of all complaints received by the Guest Services Team Assists with the development and updating of guest rooming procedures Assists with the development and management of repeat guest and VIP service programs Ensures adherence to all hotel cashier and credit policies Monitors cashier accuracy and over and short data, taking action and providing additional training as necessary Monitors hotel Credit Limit Report on a daily basis, ensuring timely payments on accounts Assists in establishing and ensuring adherence to all Loews Hotels Star Service Standards Evaluates changes in guest needs, the hotel's guest mix, and industry and competitive trends to recommend appropriate product/service and operational changes to be made to ensure guest and employee satisfaction, and to maintain market dominance and exceptional financial returns Works closely with the VIP Services Manager to coordinate VIP arrivals/departures Interacts frequently with guests to ensure total satisfaction with hotel services Assists in recruiting and interviewing all Guest Services staff Provides training for all Guest Services employees Ensures adequate training of all Guest Services staff to take after-hours reservation calls Evaluates individual employee performance, determining improvement and training needs and advancement requirements Familiar with and able to troubleshoot problems with following systems: key encoding, call accounting, in-room movies, video checkout, electronic data capture, PMS interface control Reviews/maintains daily payroll reports/records, maintaining labor costs within forecasted budgetary guidelines Coordinates hotel participation in Loews First and other corporate marketing programs Monitors the occupancy status of all due-out rooms Maintains accurate records detailing hourly house counts Reviews Group Resumes and Billing Profile information, ensuring communication of all necessary information to Guest Services personnel Oversees the pre-blocking of rooms for VIP's and guests with special requests Works with Conference Managers and Sales Managers to satisfy all special group requests Pre-registers special guests and maintains up-to-date system status Assists in ensuring the provision of all appropriate information and collateral materials to package guests Assists in ensuring optimal communication and exchange of information with Concierge Assists in ensuring accurate communication of information to guests regarding all hotel facilities and operating hours Coordinates and oversees group remote check-ins Ensures the clean and excellent condition of front drive, lobby and Front Desk area Attends appropriate meetings and seminars Maintains inventories of office supplies Other duties as assigned General Promotes and applies teamwork skills at all times Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance Is polite, friendly, and helpful to guests, management and fellow employees Executes emergency procedures in accordance with hotel standards Complies with required safety regulations and procedures Attends appropriate hotel meetings and training sessions Maintains cleanliness and excellent condition of equipment and work area Complies with hotel standards, policies and rules Recycles whenever possible Remains current with hotel information and changes Complies with hotel uniform and grooming standards Qualifications Bachelor Degree in Hospitality Management or related field or equivalent experience Minimum five years hotel operations management experience Extensive knowledge of all hotel departments. Excellent communication skills - oral and written Excellent guest service skills Strong leadership skills Knowledge of computer programs used in property management Ability to work flexible schedule to include weekends and holidays

Posted 2 weeks ago

Office Manager-logo
Office Manager
National Healthcare CorporationCarrabelle, FL
Office Manager - NHC HomeCare Port St. Joe NHC Homecare Port St. Joe is looking for a FULL TIME Office Manager to join our team! The Office Manager coordinates and supervises general clerical, payroll, and billing operations of the homecare office, as assigned to the clerical staff. Position Highlights: Maintain an accurate daily census record.. Classify all charges between distinct service areas. Record charges for processing in an automated accounts receivable system. Bill accurately and timely all parties for the services rendered. Assist the administrator in collection of accounts receivable. (This requires understanding of reimbursement procedures including state and federal contracts, i.e., Medicaid, Medicare, VA, private insurance, etc.). NHC HomeCare Port St. Joe offers a competitive compensation package for full time employment including health, dental, vision, life, disability insurance, paid time off, 401 (k) with generous company match and more. Requirements: High school diploma. Additional business and computer courses/college degree desirable. Experience in MicroSoft Office, & Excel. Minimum of 1-year experience in computer data entry, accounting, related field, or general office work in a home health or related setting preferred. Supervisory experience preferred. Excellent written and verbal communication skills. Excellent organizational and analytical skills, with particular ability to pay attention to details National HealthCare Corporation is recognized nationwide as an innovator in the delivery of quality long-term care. Our goal is to provide a full range of extended care services, designed to maximize the well-being and independence of patients of all ages. We are dedicated to meeting patient needs through an interdisciplinary approach combining compassionate care with cost-effective health care services. The NHC environment is one of encouragement and challenge ... innovation and improvement ... teamwork and collaboration ... and honesty and integrity. All NHC employees are committed as partners, not only to the health of our patients, but to the well-being of the communities we serve. If you are interested in working for a leader in senior care and share NHC's values of honesty and integrity, please apply today and find out more about us at nhccare.com/locations/homecare-port-st-joe/ We look forward to talking with you!! EOE

Posted 3 weeks ago

Phlebotomist - Client Office-logo
Phlebotomist - Client Office
LabCorpNewnan, GA
At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step! We are currently seeking a Phlebotomist to work in a client office. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization. QUARTERLY INCENTIVE BONUS PROGRAM * PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics Work Schedule: Monday-Friday 8:00am-5:00pm with 1-hour lunch break. This is a part-time position working 40 hours per week. The hours/location may change/vary based on business need and/or the request(s) of your supervisor or management. Work Location: Dublin, GA Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. This position requires you to be fully vaccinated against COVID-19. Job Responsibilities: Perform blood collections by venipuncture and capillary techniques for all age groups. Collect specimens for drug screens, paternity tests, alcohol tests etc. Perform data entry of patient information in an accurate and timely manner. Process billing information and collect payments when required. Prepare all collected specimens for testing and analysis. Maintain patient and specimen information logs. Provide superior customer service to all patients. Administrative and clerical duties as necessary Travel to additional sites when needed. Job Requirements: High school diploma or equivalent Phlebotomy certification from an accredited agency is preferred. Previous experience as a phlebotomist Proven track record in providing exceptional customer service. Strong communication skills; both written and verbal Ability to work independently or in a team environment. Comfortable working under minimal supervision Reliable transportation and clean driving record if applicable Flexibility to work overtime as needed. Able to pass a standardized color blindness test. If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

Posted 1 week ago

Vice President, Global Program Manager - Middle Office Migration-logo
Vice President, Global Program Manager - Middle Office Migration
PIMCONewport Beach, CA
PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients' capital across a range of fixed income and credit opportunities, leveraging our decades of experience navigating complex debt markets. Our flexible capital base and deep relationships with issuers have helped us become one of the world's largest providers of traditional and nontraditional solutions for companies that need financing and investors who seek strong risk-adjusted returns. Since 1971, our people have shaped our organization through a high-performance inclusive culture, in which we celebrate diverse thinking. We invest in our people and strive to imprint our CORE values of Collaboration, Openness, Responsibility and Excellence. We believe each of us is here to help others succeed and this has led to PIMCO being recognized as an innovator, industry thought leader and trusted advisor to our clients. Position Overview We are seeking an experienced Global Program Manager to lead a transformative, multi-year migration of our Middle-Office services and systems to a new operating model and platform. This high-profile program is a key part of a strategic initiative to modernize and upgrade the software and processes supporting middle office onboarding and client management. The successful candidate will play a critical role in driving one of the most complex and significant change programs in our company's history. The role is based in Newport Beach, CA with some global coordination responsibilities. Executive sponsorship is provided by senior business and technology leaders, underscoring the strategic importance of this program. Candidates with a broad industry network and experience in similar asset management transformations will be highly valued. Success in this role requires the ability to lead large-scale, complex initiatives within a dynamic environment, while effectively influencing, driving, and communicating change. The ideal candidate will bring hands-on experience managing major transformation programs, demonstrating a keen attention to detail alongside a clear focus on strategic objectives. Given the lean nature of the team, the individual must be proactive and willing to engage directly in both planning and execution, rather than solely providing direction. Exceptional skills in stakeholder engagement, cross-functional collaboration, risk anticipation and mitigation, and sustaining program momentum are essential. Additionally, a strong commitment to building and enhancing team capabilities to support the upgraded operating model and technology platform is vital for long-term success. Location Newport Beach, CA. Relocation assistance will be provided. Key Responsibilities Lead the end-to-end planning, execution, and delivery of the Middle-Office services migration program, ensuring alignment with business objectives and strategic goals. Develop and manage comprehensive program timelines, budgets, and resource plans for a large-scale, multi-year initiative. Collaborate closely with cross-functional internal teams (Operations, Technology, PMO) and external partners, including longstanding vendor and consulting firms, to define project scope, objectives, and deliverables. Identify, assess, and mitigate risks proactively, ensuring timely resolution of issues to maintain program momentum. Communicate program status, progress, challenges, and key decisions effectively to senior leadership and stakeholders across a large, complex organizational structure. Foster a culture of continuous improvement, innovation, and upskilling within the program team, particularly focusing on transitioning and upgrading operational and engineering capabilities. Navigate and influence a complex organizational environment, building strong relationships with senior stakeholders to drive program success. Coordinate external consulting and third-party resources to augment internal capabilities and ensure seamless execution. Qualifications: Minimum of a bachelor's degree, preferably in business, finance, or a related field. An MBA or PMP designation is desirable. Minimum 10 years of proven experience managing large-scale, complex program or portfolio initiatives within the asset management or financial services industry. Demonstrated success in leading major technical or system migrations or transformations involving third-party vendor solutions and software platforms. Deep understanding of Middle-Office operations, onboarding processes, and related systems. Strong partnership experience with technology teams to develop and implement automated solutions that enhance operational efficiency and scalability. Familiarity with emerging technologies and third-party software solutions relevant to asset management, with the ability to identify and leverage opportunities for innovation. Exceptional leadership, communication, and interpersonal skills, with a proven ability to influence and stakeholders and cross-functional teams at all levels. Experience working in a complex, global environment with multiple stakeholders and competing priorities. Strong proficiency in project and program management tools, methodologies, and best practices. Strong analytical and problem-solving skills, with a focus on data-driven decision-making. Ability to manage multiple projects simultaneously in a fast-paced, dynamic environment. Experience working with consulting partners and managing external vendor relationships. PIMCO follows a total compensation approach when rewarding employees which includes a base salary and a discretionary bonus. Base salary is the fixed component of compensation that is determined by core job responsibilities, relevant experience, internal level, and market factors. The discretionary bonus is used to award performance and therefore is determined by company, business, team, and individual performance. Salary Range: $ 137,500.00 - $ 195,000.00 Equal Employment Opportunity and Affirmative Action Statement PIMCO recruits and hires qualified candidates without regard to race, national origin, ancestry, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender (including gender identity and expression), age, military or veteran status, disability (physical or mental), any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other basis such as medical condition, or marital status under applicable laws. Applicants with Disabilities PIMCO is an Equal Employment Opportunity/Affirmative Action employer. We provide reasonable accommodation for qualified individuals with disabilities, including veterans, in job application procedures. If you have any difficulty using our online system due to a disability and you would like to request an accommodation, you may contact us at 949-720-7744 and leave a message. This is a dedicated line designed exclusively to assist job seekers with disabilities to apply online. Only messages left for this purpose will be considered. A response to your request may take up to two business days.

Posted 1 week ago

Office Support Specialist-logo
Office Support Specialist
TruteamPiedmont, SC
About Your Future with TruTeam Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a "Great Place to Work" of value to you? Look no further! At TruTeam, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career. Job Description Your Responsibilities Searching for an energetic operational support professional who enjoys wearing multiple hats to manage our busy branch office! If you are a reliable, well-organized person who can handle day-to-day operations with a focus on efficiency and time management, we want to talk to you! You will be responsible for a variety of tasks from the compliance of purchasing, accounting, credit/collections, IT and overall administrative requirements. In addition, you will be responsible for effectively handling Human Resources administration and employee relations programs. Manage records and information. Perform accounting and/or financial analysis. Monitor credit and collections activities. Manage daily conversion of quotes to work orders. Review and approve vendor invoices. Provide HR administrative assistance to management teams. Encourage and improve cross-department internal communication. Perform general office tasks (replenish office supplies, distribute mail, custodial duties, etc.). Any other duty, task, or responsibilities as assigned. Your Qualifications Minimum of 18 years of age. If operating a Company Vehicle, a valid driver's license will be required. Previous experience in administrative services or other related fields. Detail-oriented with the ability to prioritize and manage a variety of tasks. Strong leadership qualities. Bi-lingual English/Spanish (preferred). Travel Requirements Type of Travel Required: Local Amount of Travel Required: Physical Requirements Work is performed in a typical office environment and may require standing, bending, lifting boxes or packages under 10 lbs., and remaining in a stationary position for long periods of time. Work requires regularly inputting/retrieving words or data into or from an automated/computer system. Your Benefits We care about the health and safety of all employees and provide a range of benefits to assist in prioritizing your wellbeing. Listed below are a few of our available benefits: Competitive Compensation Medical, Dental and Vision Strive Wellness Program 401(k) Matching Paid Holiday and Paid Time Off (PTO) for all positions AssuredExcellence: minimal to no cost medical care and prescription drugs Flexible Spending Accounts (FSA): Healthcare and Dependent care Health Spending Account (HSA): with employer contribution Life & Disability Insurance Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc. Employee Referral Bonus Paid Military Leave Tuition Reimbursement Length of Service Award TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. TruTeam is part of the TopBuild family of companies, which comprises of approximately over 450 branch locations across the United States and Canada. As a company, we actively engage in corporate social responsibility through our commitment to Environmental, Social, and Governance (ESG) practices. Additionally, we prioritize diversity and inclusion in our organization. If this interests you, we encourage you to join our company and find a variety of career opportunities awaiting you! TopBuild Corp. is an equal opportunity employer (EOE), this includes protected Veterans/Disability. The employee must be able to perform the essential functions of the position. Upon request and absent undue hardship, reasonable accommodation will be offered to enable employees with disabilities to perform the essential functions of the job.

Posted 30+ days ago

Office Coordinator-logo
Office Coordinator
ZinniaAlpharetta, GA
WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value - and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: You are confident, positive, and reliable go-getter. You enjoy leveraging technology to stay organized and keeping the office and the leaders you support organized. As the face of the office, you have strong communication skills and enjoy communication both internally and with external clients. WHAT YOU'LL DO: Serve as the face of the office creating a professional, productive yet fun environment Day-to-day management of the office, including vendor management, security, creating and maintaining policies and procedure documents, inventory management, office equipment, breakroom operations, overall location expense management and prioritizing a strong partnership with IT to ensure office and employee technology needs are well maintained Plan and execute successful events, including team offsites, internal celebrations, and client meetings. Provide admin support to members of the leadership team, managing calendar appointments, completing expense reports, arranging domestic and international travel, edits and completion of first drafts for written communications to external and internal stakeholders. WHAT YOU'LL NEED: Minimum of 3 years of professional experience Excellent communications skills, both written and verbal as well as a professional presence Highly effective and comfortable dealing with colleagues and visitors at all levels Ability to work independently, high motivation with a high degree of self-initiative Proven ability to handle confidential and sensitive information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response. Exceptional skills with Microsoft Suite of products in particular PowerPoint and Excel A passion to create an environment where employees want to work from the office Emotional maturity, trustworthy Work well in a team environment; assisting others when needed, seeking help when needed WHAT'S IN IT FOR YOU? Zinnia offers excellent career progression and competitive compensation with the goal of retaining and growing talented team members. The salary range for this role is a good faith estimate, it is estimated based on what a successful candidate might be paid in certain Company locations. The salary range for this position is $42,000 - $55,000. All offers presented to candidates are carefully reviewed to ensure fair, equitable pay by offering competitive salaries that align with the individual's skills, education, experience, training, and geographic location. The range may vary above or below the stated amounts. We offer great benefits, including health/dental insurance, parental leave, profit sharing, 401(k), incentive/bonus opportunity, tuition reimbursement, and so much more. We're looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. . Notice for California residents: Information about how we collect and use your personal information can be found here. #LI-JW1

Posted 30+ days ago

Intern- District Attorney's Office-logo
Intern- District Attorney's Office
Wyandotee Co & Kansas City, KSCourthouse, VA
All positions require that the applicant be a resident of Wyandotte county or willing to relocate within (12) months from the date of hire. As a condition of employment all employees must pass a post offer physical examination and drug screen. And submit proof of identity and employment eligibility. Overview of Wyandotte County Kansas The Unified Government, which was created by the unification of the City of Kansas City Kansas and Wyandotte County in 1997, has a population of 169,245 (2020) and covers 155.7 square miles. Located on the eastern border of the State of Kansas and situated at the confluence of the Missouri and Kansas rivers, we're part of the Kansas City metropolitan area of over 2 million people. The bistate region encompasses Kansas City, Missouri, and suburbs on both sides of the state line. Job Description: The Wyandotte CountyDistrict Attorney's Office is offering a great opportunity for a licensed Rule 719 student to join the DA's office as a legal intern. This position will last approximately 12 months or 1040hrs. This is a paid position that will start in the summer and continue through the school year (fall and spring semesters). The duties and responsibilities are designed to further prepare the law student for a successful career as an attorney. Under supervision, the selected candidate will receive training in lawyering skills; gain insight into legal systems and institutions; assist with case and trial preparation; gain courtroom experience through handling the traffic docket, preliminary hearings, and misdemeanor criminal trials. Qualifications: Must have Rule 719 student license. General knowledge of Kansas Law and/or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position. Salary Range: $20.00/hr. The Unified Government of Wyandotte County/Kansas City, Kansas is an Equal Opportunity Employer and values diversity in its workforce. If you need to reach a member of the Human Resources staff, please contact the mainline (913) 573-5660 or email the staff member. Company: Unified Government of Wyandotte County/Kansas City, KS

Posted 30+ days ago

Assistant Public Defender - Felony Attorney III - Public Defender's Office - Tidc - Grant Funded - J07050 - 25300-logo
Assistant Public Defender - Felony Attorney III - Public Defender's Office - Tidc - Grant Funded - J07050 - 25300
Nueces County, TXCorpus Christi, TX
Base Pay: $82,160.00 Annual . SUMMARY: The Nueces County Public Defender's Office Assistant Public Defender - Felony Attorney III will represent indigent individuals facing felony charges. The Assistant Public Defender will provide a full range of legal services to indigent clients. Although the primary responsibility is felony cases, the Assistant Public Defender may also handle misdemeanor, juvenile, and appeal cases. The employee is required to be on duty before, during, and after natural disasters and emergencies, as directed by the Department Head. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Perform case evaluation, preparation, and management. Research case law and legal issues. Draft necessary motions, responses, and briefs, and argue them in court. Conduct background investigation; interview witnesses, victims, and law enforcement officers where appropriate. Represent clients in court for pretrial, evidentiary hearings and jury/bench trials. Communicate case evaluation and status to client effectively and in timely manner. Communicate effectively with judges, court staff, prosecutors, family members, witnesses, and other interested parties. Participate in training and continuing education to remain informed of new court decisions, laws, and rules and regulations. Prioritize and organize work to meet filing deadlines and court appearances. Collaborate with public defender team and relevant service providers. Supervise and delegate responsibilities to legal secretaries and investigators. Assist in training less experienced public defenders as requested by Chief Public Defender. Maintain legal files and records, document case evaluation and activity. Perform any other duties as assigned. SUPERVISORY RESPONSIBILITIES: Assign and review work of Legal Secretaries, Paralegals, and Investigators. Carry out supervisory responsibilities in accordance with Nueces County policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; and resolving problems. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Any employee who drives a vehicle on official business must have a driving record which meets standards set by the County and the County's insurance carrier. EDUCATION and/or EXPERIENCE: Graduation from an accredited law school and at least two years of experience as an attorney. Current membership in the State Bar of Texas. Any equivalent combination of experience and training which provides the required knowledge, skills, and abilities, may be considered for current Nueces County employees only. LANGUAGE SKILLS: Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management and public groups. MATHEMATICAL SKILLS: Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. REASONING ABILITY: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. CERTIFICATES, LICENSES, REGISTRATIONS: License from the Texas State Bar to practice law in the State of Texas. Texas Operator's Driver's License. Attorneys use their own private vehicle and not a county car. OTHER SKILLS AND ABILITIES: Knowledge of local, state, and federal law. Knowledge of trial procedures. Ability to evaluate facts, procedures, and legal precedents relevant in complex court cases. Skill in making persuasive legal arguments. Knowledge of investigative tools and techniques. Skill in conducting legal research. Ability to use computers and relevant software programs. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk or hear. The employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works in outside weather conditions. The employee will visit with clients as necessary at county jail or prison facilities. Employee could possibly be exposed to a dangerous defendant or mentally unstable person capable of violence. The noise level in the work environment ranges from quiet to moderate. . Job Post End Date - 09-30-2025

Posted 1 day ago

Dental Front Office Clerk-logo
Dental Front Office Clerk
Clínica Monseñor Oscar A. RomeroLos Angeles, CA
Position Title: Dental Front Office Clerk Department:Dental Position Reports to: Dental Office Manager Status: Full-Time, Union Position Summary: Position requires excellent customer service skills with patients, employees, and the public, including but not limiting to: offering friendly, courteous, and confidential assistance to every patient to ensure that the patient has a positive experience while at Clinica Romero. Assist with the provision of quality services in the areas of scheduling, patient flow, information and clerical tasks. Individual must also be flexible, organized and must be able to manage a demanding workload with accuracy. In addition, supports Clinica Romero's mission statement and complies with the all policies and procedures of the Organization. Responsibilities: Welcomes and greets patients as they come in to the Dental Department. Assist patients with questions and direct them to proper departments or personnel. Register patients for all appointments including walk -ins utilizing EMR system. Obtains updates and modifies patient's demographic data in person or by phone, including but not limited to: patient's address, phone number, demographics, migrant status, SOGI status, homeless status, proof of income, family size, income etc. Initiate billing forms and interview patients for eligibility determination of various programs that are part of the financial screening process. Maintains familiarity with various types of Medi-Cal, Health Plans and other programs. Verifies and prints eligibility for all Medi-Cal/ Manage Care patients and other programs by utilizing the appropriate web portals. Scans pertinent patient information into EMR including patient identification cards, benefit cards, eligibility verification printouts, etc. Preforms daily reminder calls to patients for their upcoming appointment and documents telephone call in EMR. Audit medical record for accuracy and completeness, note deficiencies and refer for appropriate follow up and completion. Assist patients or family members with completion of varied registration forms. Initiate new patients' record number and chart. Prepares EMR charts for clinic services one day before. Utilizes Microsoft Outlook for all incoming emails, confirms and timely responds to emails from Supervisor and other departments. Conducts daily review and provides response in a timely manner to all incoming WELL app messages, Epic In basket messages & referrals, as well as afterhours calls messages pertinent to Dental Department. Collecting co-payments, including cash, checks, and credit cards. Schedules appointments according to Clinica Romero Scheduling Guidelines and keeps up with any new scheduling needs and changes. Adheres to Clinica Romero Petty Cash P&P, completes a daily reconciliation form, and submits all monies (cash and/or credit card receipts) to immediate supervisor for review. Answers incoming calls, take messages, transfer calls and provide information to other departments upon request. Assist in the completion of data for department reports. Translates for patients when necessary. Assist with rescheduling patients anytime we have provider call outs. Assist in the training of new personnel. Completes assignments by the end of the scheduled shift. Seek out additional duties to promote continuity of operations. Demonstrate a positive, can do attitude in responding to employee and patients' needs. Attends In-Services and/or trainings. Assure timeliness of services to patients and looks after their comfort while on premises. Operations of standard office machines. Required to travel from site to site. Required to participate in the outreach program. Qualifications/Requirements: High school graduate or equivalent. Background in Dentistry is a must. Dental Billing experience/ training in a medical office or similar setting. Typing and computer skills. MS Excel / EPIC experience preferred. Ability to communicate effectively, verbal and written; work without close supervision, detail oriented and well organized. Work in team-oriented environment, and work well under deadlines. Previous experience in a community clinic setting, billing and/or collections a plus. Bi-lingual English and Spanish. Ability to handle multiple tasks and work in a busy environment.

Posted 30+ days ago

Phlebotomist / Office Assistant-logo
Phlebotomist / Office Assistant
One MedicalNewton, MA
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Lab Services Specialist/ Member Support Specialist at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions Strong written and verbal communication skills A High School Diploma or equivalent Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks Competitive salary: starts at $24.00 per hour based on a full time schedule This is a full time role (40 hrs/week) with 8 hr shifts generally taking place Monday- Friday between 7:30am-6:30pm based in our Newton, MA office. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program- Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs- Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance- One Medical pays 100% of the cost of Basic Life Insurance Disability insurance- One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance- Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription- An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds- Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Posted 1 week ago

CDO Middle Office Deal Administration Manager-logo
CDO Middle Office Deal Administration Manager
US BankHouston, TX
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. Job Description Leads a trust unit or units within the organization and acts to meet unit and divisional objectives. Develops and maintains unit policies, procedures, and training initiatives. Hires and trains staff, establishes and monitors performance goals, coaches employees, and recognizes and rewards performance results. Prepares and reviews management and exception reports. Serves as an expert resource for complex problem solving. Manages the unit budget by increasing revenue, controlling costs, and reducing expenses. Basic Qualifications Bachelor's degree, or equivalent work experience Five or more years of experience in banking operations, sales, compliance/law, accounting, and/or customer service Minimum one year of management experience Preferred Skills/Experience Thorough knowledge of the Trust division, its products, processes, and related bank and regulatory regulations Ability to effectively manage less complex Trust unit functions in operations, processes, analysis, and compliance Strong management skills to include planning, budgeting, and people management Excellent written and verbal communication skills Sound analytical and problem-solving skills If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $92,820.00 - $109,200.00 - $120,120.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.

Posted today

Records Supervisor - Law Office-logo
Records Supervisor - Law Office
Epiq Systems, Inc.Washington, DC
It's fun to work at a company where people truly believe in what they are doing! Job Description: The Records Supervisor oversees the daily operations of the records management team, ensuring the accurate and efficient handling of organizational records. This role involves supervising staff, implementing records management policies, and ensuring compliance with legal and regulatory requirements. Essential Job Responsibilities Supervise and manage the records management team. Develop and implement records management policies and procedures. Ensure the accurate and timely processing of records. Conduct regular audits and assessments of records management practices. Provide training and support to records management staff. Collaborate with other departments to improve records management processes. Qualifications & Requirements Education: Bachelor's degree in Information Management or related field preferred but not required. Experience: 5+ years in records management, with supervisory experience. Skills: Coaching, Communication, Contact Center Operations, Customer Relationship Management (CRM), Customer Satisfaction, Detail-Oriented, Document Management, Document Management Systems (DMS), High Accuracy, Information Management, Office Administration, Problem Resolution, Professional Collaboration, Professional Development Trainings, Supervisory Management, Teamwork Certifications: Relevant certifications in records supervision, such as Certified Records Manager (CRM), Certified Records Analyst (CRA), or Essentials of RIM Certificate are preferred. Ability to lift or move 40 lbs. or greater Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs. Ability to walk, bend, kneel, stand or sit for an extended period of time This is an on site position. Applicants should expect to be in the office Monday - Friday. (No remote or hybrid work) The Compensation range for this role is 26.00 to 30.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications. #INDHP Click here to learn about Epiq's Benefits. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

Posted 30+ days ago

Assistant Office Manager - Floater - Jacksonville -Mandarin-Fleming-Orange Park-logo
Assistant Office Manager - Floater - Jacksonville -Mandarin-Fleming-Orange Park
Coast Dental Services, Inc.Jacksonville, FL
BLANK

Posted 1 week ago

GW Medical Faculty Associates logo
Medical Office Assistant - Orthopaedics
GW Medical Faculty AssociatesWashington, DC
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Job Description

Position Summary

Provides administrative support and clinical assistance for Physicians, Nurse Practitioners and patients.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

  • Schedules patient appointments, tests and procedures using a computerized scheduling system; prepares appointment notices; provides patient instructions verbally or in writing in order for patient to prepare for appointment.

  • Obtains, document and verifies patient demographic, financial and insurance information using a computerized scheduling system.

  • Performs pre-registration activities to gather demographic information; determines medical insurance coverage; identifies patients with delinquent accounts; confirms appointments; and registers patients into a computerized system.

  • Performs patient appointment maintenance activities, as necessary, to assure patient appointment history is accurate.

  • Collects payment due at time of appointment as well as payments for unpaid balances; prepares receipts for all monies collected; provides copies for reception area, billing office and the patient.

  • Receives callers and takes messages as necessary.

  • Arranges, coordinates and schedules procedures and surgeries, including pre-operative testing, pre surgical and post-operative appointments, obtains insurance pre-certifications and authorizations

  • Other miscellaneous administrative duties

Touchworks/IDX/Touch Chart

  • Manage Call In/Rejected Rx task list

  • Reschedule bumped appointments

  • Scan information into charts and print information from electronic records when needed

  • Prioritize and complete all tasks with documentation if necessary reassign appropriately

  • Task or fax procedural reports, labs & reports to referring physicians

  • Check task list and process messages if necessary (Follow My Health etc.)

Essential Clinical Duties and Responsibilities:

  • Escort

Responsible for clinic patient flow, informing physicians of patients' arrival and room assignment

  • Rooming patients

Accompanies and/or assists patients to the exam room in a professional manner

Obtains patient vital signs, to include height, weight, blood pressure, temperature, pulse and respiration. Pulse oximetry if needed.

  • Vital Signs

Able to perform using manual equipment and Welch Allen spot vital sign machine and import results to electronic medical record in a timely fashion

  • Assist physicians during examinations and procedures

This includes setting up the exam room and preparing the patient

  • May be required to take patient medical history if applicable per department

  • May perform a variety of testing, diagnostic, and screening procedures

  • Assists in explaining test procedures to patients

  • Current in basic CPR/AED

  • Medications

Ability to calculate dosages (may be required to demonstrate via passing yearly written medication exam)

Administer medications (oral, intramuscular, subcutaneous, intradermal, inhalation, rectal, topical) using proper technique - this duty can only be performed after the MA has demonstrated competency to clinic RN yearly, if applicable per department.

  • Communicates laboratory and test results to physicians and/or nurses

  • May assist with other support activities, to include packaging and sterilizing equipment and supplies.

  • Maintains patient areas clean and safe

  • Maintains and improves knowledge and expertise through continuous training

Passes yearly Competency Based Objectives (CBO), if required by department.

  • Must pass all tests in a maximum of two attempts, if required by department.

  • Knowledge and performance of sterile techniques required.

  • Performs other duties as assigned

Qualifications

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

High school graduation or an equivalent combination of education, training and experience is necessary.

Certification as a Medical Assistant, plus six months of general patient care experience is necessary.

Experience

Three years of administrative experience in a fast-paced healthcare setting. Experience working with patient records, billing and scheduling in a clinical setting is needed for this position. Typing skill of 30 WPM is necessary. Two years of customer service experience in a patient care environment, to include six months experience in patient scheduling, is preferred. Experience utilizing a computerized patient scheduling system or computer terminals is necessary. Familiarity with medical insurance and medical terminology is preferred along with referral and prescription intake experience. Knowledge of IDX patient scheduling/ registration systems is preferred. Bi-lingual preferred.

Competencies

Must have excellent verbal and written communication skills. Must be able to communicate providing

verbal feedback in a professional manner. Must be able to follow and understand instructions, and react

favorably in all work situations. Must have strong interpersonal skills and be mentally adaptable and

flexible in dealing with a variety of people at various levels within and outside the Medical

Faculty Associates (MFA). Must be able to do math calculations and input data into the computer.

Supervision Received

Close supervision is received on a daily basis from the Office Manager.

Supervision Exercised

None