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Multi-Office Operations Manager Outpatient Oncology-logo
Multi-Office Operations Manager Outpatient Oncology
The Oncology InstituteAnaheim, CA
Founded in 2007, The Oncology Institute of Hope and Innovation (TOI) is advancing oncology by delivering highly specialized, value-based cancer care in the community setting. TOI is dedicated to offering cutting edge, evidence-based cancer care to a population of more than 1.7 million patients including clinical trials, stem cell transplants, transfusions, and other care delivery models traditionally associated with the most advanced care delivery organizations. With 100+ employed clinicians and more than 700 teammates in 75+ clinic locations and growing. TOI is changing oncology for the better. JOB PURPOSE AND SUMMARY: The Operations Manager serves as the operations leader for 5 clinic locations in the Orange County area and is responsible for all day-to-day operations of assigned sites to ensure that they are safely meeting all patient care objectives of The Oncology Institute. In addition to providing exceptional patient care services at your assigned locations, the office manager has the responsibility to ensure locations are adhering to OSHA regulatory standards, following all safety protocols, and managing patient care in a HIPAA compliant way to protect patient privacy. The Operations Manager has multiple direct reports including supervisors, front and back-office staff and is critical in ensuring their assigned clinic locations perform at or above defined operational, quality, and financial metrics. ESSENTIAL DUTIES AND RESPONSBILITIES: Live and exemplify TOI core values, providing outstanding customer service and promoting a positive experience for patients and staff members. Partner in the recruitment, hiring and training of new staff members Design and implement business strategies to help the clinic meet organizational goals Manage staff by assigning and delegating tasks as needed Develop protocols and procedures to improve staff productivity Act as a liaison between patients, their families and additional care staff Plan and manage the clinic's budget and approve payroll Perform quarterly and annual employee reviews and provide constructive feedback on their performance to help them meet professional goals Ensure that all policies and procedures function in accordance with state and federal laws As leader of your clinic location or multiple locations, you will be responsible for supervising all clinicians and non-clinician teammates at your locations and ensuring they properly complete their daily responsibilities. You will be responsible for annual performance evaluations on all direct reports and reviewing evaluations for indirect reports that are the responsibility of your supervisors. KNOWLEDGE, SKILLS, AND ABILITIES: Exceptional written and verbal communication skills Analytical thinking skills and the ability to exercise sound judgement when making decisions Must be customer service oriented and prepared to liaise with patients, their families and other care providers Extremely organized and detail oriented Ability to delegate tasks as needed Ability to spend extended periods of time sitting at a desk Knowledge of a second language is an asset REQUIRED EXPERIENCE, EDUCATION, AND/OR TRAINING: Required: Bachelor's degree or equivalent educational background 1-3 years prior experience working in a clinical or healthcare setting 1-3 years of proven success in leadership roles 0-3 years in an operations manager role PHYSICAL WORKING REQUIREMENTS: This position involves prolonged periods of standing and walking, performance of precise tasks like drawing blood and administering medications, and occasionally, lifting of up to 50 pounds. Clear vision and acute hearing are essential for reading charts and monitoring patients. Strong communication skills and attention to detail are critical, especially under stress. Frequent bending, stooping, reaching, and repetitive tasks are also required, along with sensitivity to patient needs and environmental changes. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. Pay Transparency for salaried teammates $68,640-$88,718 USD

Posted 3 weeks ago

Office Engineer - Southwest Region-logo
Office Engineer - Southwest Region
Hensel PhelpsCalexico, CA
Employment Offer Contingent Upon Successful Completion of the Following: Verification of Work Authorization and Employment Eligibility Substance Abuse Screening Physical Exam (if applicable) Background Checks for Badging/Security Clearances (if applicable) About Hensel Phelps: Founded in 1937, Hensel Phelps specializes in building development, construction and facility services in markets ranging from aviation to government, commercial, transportation, critical facilities, healthcare and transportation. Ranked #1 in aviation and #6 overall general contractor in 2024 by BD+C, Hensel Phelps is one of the largest employee-owned general contractors in the country. Driven to deliver EXCELLENCE in all we do and supported by our core values of Ownership, Integrity, Builder, Diversity and Community, Hensel Phelps brings our clients' visions to life with a comprehensive approach that begins with innovative planning and extends throughout the life of the property. Position Description: The Office Engineer (OE) position supports the execution of work in the field with a focus on project administration activities. The OE participates in many of the field activities especially as related to safety and quality control. The office engineer works with the project engineer and responsibilities include the exercise judgment and discretion in making recommendations, implementing policies and procedures, and handling a wide variety of matters in the office such as trade partner/supplier management to administer contract changes (e.g., RFIs and change orders), management of financial accounts, scheduling of deliveries, reporting on production trends, other administrative aspects of the project as outlined in the Book of 14 and much more. Position Qualifications: A 4-year degree in Civil, Structural, Architecture or Construction Management. Valid Driver's License. Strong communication skills. Computer software- Microsoft Office Suite, specifically Excel-based templates, ProjectSight, Primavera and AutoDesk Suite. Preferred Qualifications: Past internships in the construction industry are preferred, but not required. Essential Duties: Support the field through materials management to maintain the project schedule and sequencing. Supervise trade partner employees involved in the submittal and shop drawing process. Perform detailed reviews and provide approvals of submittals, shop drawings and product data. Create and process RFIs in a solutions-orientated manner. Process subcontract bonds, insurance, pay applications, correspondence, change estimates and potential change orders. Assist with data gathering for the monthly owner pay application and margin analysis. Participate in jobsite safety meetings, weekly safety audits, etc. Facilitate the quality control plan and participate in preparatory meetings, initial inspections, follow-up inspections, etc. Support BIM and VDC coordination meetings in the creation of RFIs, as needed, and review shop drawings from the coordinated model. Physical Work Classification & Demands: Moderate Work. Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or 10 pounds of force constantly to move objects. The individual in this position will periodically walk, kneel, sit, crouch, reach, stoop, read/see, speak, push, pull, lift, stand, and finger/type. The frequency of each action varies by workflow and office activity. Walking- The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, boxes, cabinets, etc. Constantly operates a computer and other office machinery, such as a calculator, copy machine, phone, computer, and computer printer. The person in this position frequently communicates with employees and external stakeholders regarding a variety of topics related to office administration. Constantly computes, analyzes, and conceptualizes mathematical calculations and formulas. The person in this position regularly sits in a stationary position in front of a computer screen. Constantly reads written communications and views mail submissions. Will also need to read blueprints and take/verify field measurements. Climbing- Ascending or descending ladders, stairs, scaffolding and ramps at various heights. Balancing- Ability to maintain body equilibrium to prevent falling and to walk, stand or crouch. Stooping- Bending the body downward and forward by the spine at the waist. Visual acuity and ability to operate a vehicle as certified and appropriate. Occasionally exposed to high and low temperatures Frequently exposed to noisy environments and outdoor elements such as precipitation and wind. Benefits: Hensel Phelps provides generous benefits for our salaried employees. This position is eligible for company paid medical insurance, life insurance, accidental death & dismemberment, long-term disability, 401(K) retirement plan, health savings account (HSA) (HSA not available in Hawaii), and our employee assistance program (EAP). It also is eligible for employee paid enrollment in vision and dental insurance. Hensel Phelps also believes in the importance of taking time to recharge. As a result, salaried employees are eligible for paid time off beginning upon hire. Salaried positions (project engineers and above) participate in an annual bonus plan, subject to company and employee performance. Salaried employees (this is all salaried employees) are also eligible for a company cell phone or cell phone allowance in accordance with company policy. Further, salaried employees (project engineers and above) also receive either a vehicle or vehicle allowance in accordance with Hensel Phelps' policies. Based on position location, a cost of living adjustment (COLA) may also be included (subject to periodic review and adjustment). Equal Opportunity and Affirmative Action Employer: Hensel Phelps is an equal opportunity employer. Hensel Phelps is committed to engaging in affirmative action to increase employment opportunities for protected veterans and individuals with disabilities. Hensel Phelps shall not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity and expression, domestic partner status, pregnancy, disability, citizenship, genetic information, protected veteran status, or any other characteristic protected by federal, state, or local law. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Posted 3 weeks ago

Analyst, Contract Operations - Hybrid (NJ Office)-logo
Analyst, Contract Operations - Hybrid (NJ Office)
Managed Health Care AssociatesParsippany, NJ
Who We Are: Managed Health Care Associates, Inc. (MHA) provides care communities access, solutions, and insights to help them run their businesses more effectively. Our members include post-acute providers across the care continuum, including long-term care, home infusion, specialty pharmacies, senior living, and other group living facilities. Our team of associates is passionate about our common mission of helping people age with grace and championing our core values of being Curious Learners, Selfless Advocates, and Relentless Finishers. Who we're looking for: The Analyst, Contract Operations (ACO) is responsible for accurately performing all functions related to the contract load process which includes Pharmaceutical, MPS, BPS and Navigator local contracts based on established policies and procedures. The ACO is also responsible for analyzing vendor product files before uploading items to the internal items and contracts database (MIDAS). An essential part of this position is to analyze the Mediledger product and pricing discrepancy report, identify issues and collaborate with Contract Operations and Trade Relations to resolve the discrepancies. What You'll Be Doing: Contract Coordination & Maintenance: Analyze the daily Mediledger product and pricing discrepancy report, identify and research issues and report findings to Contract Operations and Trade Relations. Maintain and update the Mediledger Standard Operating Procedure (SOP). Review vendor price files to identify duplicate items and verify pricing accuracy by comparing vendor-reported prices to those in Midas. Prepare Excel spreadsheets to upload products to the Items Table. When necessary, perform an upfront review of incoming Contract Management Process Forms and the vendor paperwork for contract changes, log and assign work. In the absence of the Senior Contract Operations Analyst, send monthly announcements to select Wholesalers & Distributors detailing new contracts and renewals to help prevent downstream Reconciliation issues. Assist in training new associates. Enter new contracts and changes in MIDAS referencing the Contract Management Process form and the vendor paperwork and attach pdfs and maintain all vendor paperwork by contract in MIDAS. Perform a back-end review of own work to validate completeness and accuracy and reference Cognos Reports daily to monitor completed work. Add and maintain contract documents (Group Decs and Letters of Commitment) in Mercury used for the creation of New Member Application Packets. Research vendor labeler codes identified by the daily MDDB Exceptions Report and add vendor and/or labeler code to MIDAS. Support ad-hoc projects and tasks as needed. Communication and Collaboration: Collaborate with Trade Relations to resolve issues from the Mediledger discrepancy report. Participate in calls with Chronicled and provide support for testing when new vendors start reporting data via Mediledger. Send communications via email to internal MHA departments announcing contract updates. Competencies: Attention to Details Analytical Thinking Collaboration and Communication Organization Skills Problem Solving What You'll Bring to the Table: BA/BS in Business Administration, Finance, Supply Chain Management, or Healthcare Management preferred and/or equivalent work experience required. Strong MS Office applications skills including Excel (pivot tables, vlookup), Word and Outlook. Contract administration, contract load and price changes experience a plus. High-degree of attention to detail - carefully performs all tasks with minimal mistakes in a timely manner; validates own work for completeness and accuracy. Excellent organization and time management skills with ability to prioritize work and to function independently. Excellent interpersonal and communication skills. Strong analytical and problem-solving skills with the ability to interpret data and identify trends. Professional demeanor in performing job responsibilities and when interacting with others. What's Good to Know: Hybrid- Percentage of travelling required/otherwise enter n/a Why Join MHA: MHA continues to lead by providing purpose-driven and value-based solutions, which preserve the dignity and grace people deserve, regardless of age. Let us be the best place you'll ever work! Our associates enjoy the following benefits, and you can, too! Staying Healthy Comprehensive medical, dental, vision and prescription plans with FSA/HSA options individual and family options Teledoc access Fitness Reimbursement Commuter Benefit Plan Access to an Employee Assistance Program (EAP) Enjoying Time-Off Paid Time Off Day off for your birthday and a floating holiday Paid Parental Leave Planning for the Future 401K with a match Employee Stock Purchase Plan Life Insurance, short-term & long-term disability insurance Access to financial and legal advisors Perks and Benefits Discounts Learning Continuously Tuition Reimbursement E-learning programs Ongoing Team Trainings Making an Impact Paid volunteer time-off Donation matching Physical Demands The physical demands and work environmental characteristics described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; sit; perform manual tasks; operate tools and other office equipment such as computers, computer peripherals, and telephones; extend arms; kneel; talk and hear. The employee must occasionally lift and move up to 15 pounds. Mental Demands: Employees must follow directions, collaborate well with others, and manage high workloads. Work environment: The noise level in the work environment is usually minimal. The Company Managed Health Care Associates, Inc. (MHA) is a leading health care services and technology company that offers a growing portfolio of services and solutions to support the diverse and complex needs of the post-acute health care provider. MHA provides expertise in Group Purchasing, Managed Care and Payer Contracting, Reimbursement Management, Specialty Pharmacy Solutions, Pharmaceutical Data Analytics, Consultant Pharmacy Software and Legislative Advocacy. Through the delivery of innovative health care services and solutions, MHA helps members increase operational efficiency, maximize business growth, and provide optimum care for their patients. Founded in 1989, MHA was purchased by Roper Technologies, Inc. in 2013. Roper Technologies is a constituent of the S&P 500, Fortune 1000. The Company operates market-leading businesses that design and develop vertical software and technology enabled products for a variety of niche markets. To learn more please visit www.mhainc.com. Managed Health Care Associates, Inc. is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.

Posted 30+ days ago

Office Services Assistant, Temporary-logo
Office Services Assistant, Temporary
Baker Tilly Virchow Krause, LLPWoodland, CA
Overview Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram. Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring. Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law. Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system. Job Description: Responsibilities The Office Services Assistant provides general clerical and administrative office support assisting in daily office and operational needs of the business. Works closely with the Office Services Manager on a daily basis to ensure an organized office and assists associates to optimize processes and administrative business needs. Sorts and delivers incoming, and outgoing mail, including accounts receivable bank drops File, fax, scan, print and assemble documents. Assist with entering office expenses (fed ex, messenger services, invoices) New hire set-up - assign office or cubicle, retrieve name plates for offices or cubicles, IT tickets, new hire photo, badges, keys, new hire supplies, etc. and organize/clean out offices and cubicles of exiting team members Ensure training rooms and conference rooms and over all office space is clean and organized. Assist in the set up or breaking down of tables, furniture, etc. Schedule meetings and appointments. Schedule and prepare conference rooms. Provide reception coverage Orders and stocks office supplies, stationary and breakroom supplies (coffee, soda, snacks) Qualifications High School Diploma required 1 to 3 years relevant experience required Proficiency in Microsoft Office suite Experience with office machines, including facsimile, high speed copier, multi-line phone and 10 key calculator preferred Excellent customer service and client focused skills Excellent organizational skills and ability to manage through competing priorities Detail orientated and ability follow directions/procedures required, as well as prioritize calls and visitors Ability to work independently to follow directions and procedures Ability to work overtime and weekends as needed Capable of safely lifting up to 25 lbs as needed The compensation range for this role is $18.00 to $34.10. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.

Posted 30+ days ago

Weekend Building Security Office (Part-Time)-logo
Weekend Building Security Office (Part-Time)
Charlotte HornetsCharlotte, NC
POSITION OVERVIEW You will be an active member of the Spectrum Center security team. As a Security Officer, you are responsible for providing access control and Security for all guests, media, and employees during non-event and event times at Spectrum Center. You will also roam the interior and exterior of the arena. This is a part-time weekend only position. ESSENTIAL DUTIES AND RESPONSIBILITIES You will be responsible for Greeting guests and employees as they enter Spectrum Center Utilize Lobby Guard visitor management system to ensure all guests are accounted Operate security x-ray machine and walk thru medical detector, ensure no prohibited items enter Spectrum Center Patrol all levels of the arena on foot to identify safety hazards, unsecure and secure doors in arena as directed Patrol Spectrum Center external footprint on foot or golf cart, including but not limited to Trade Street Plaza and loading dock Proactively observe patrol and report out to management team and supervisor Will work closely with the security management team Enforce policies and procedures throughout the facility on a 24hr 7day a week basis Follow all rules and regulations as outlined policies and procedures and post orders Follow all NBA security guidelines Read and interpret detailed incident reports You will aid in direction of orderly evacuation of building Assists department with special projects as assigned Other duties as assigned by manager Monitors and maintains access control Other duties as assigned by Manager Essential Guest Service Functions: Guest service oriented Respond to requests for service and assistance Anticipates and respond to the guests' needs in a timely manner Treat all guest in a kind and courteous manner Serve as the Arena's ambassador for the Security Department ReQUIRED SKILLS, EXPERIENCE, AND aBILITIES (To perform the job successfully, the candidate should demonstrate the following competencies to perform the essential functions of this job.) To perform the job successfully, you will have or demonstrate the following skills and abilities: Associate degree from an accredited college or university or 1-3 years of industry experience in a command center role Ability to lead, motivate and inspire a team. Ability to think critically to solve problems. Ability to maintain the highest level of confidentiality. Interpersonal skills - works well in a team environment, professional, interacts with all levels of organization and outside contacts. Adaptable - adapts to frequent change, works well under pressure in a dynamic work environment. Dependable - punctual, responds to manager's instructions, detail oriented. Ability to regularly stand, walk, talk, hear, use hands to handle or feel, and climb stairs. Position could place applicant in situations that may require use of physical force to resolve situations. The ability to stand and walk for extended periods. The ability to bend and lift at least 50 pounds and push 70 pounds. The ability to work effectively at high altitudes. Presents self in professional manner and have ability to interact and build relationships with all levels of organization and outside contacts. Able to multi-task under time constraints, meet deadlines and work within a fast-paced industry/environment. Excellent communications skills - both written and verbal, ability to read and interpret documents such as incident reports and safety rules. A self-starter who is resourceful Flexibility to work extended and/or irregular hours including evenings, weekends and holidays for games and events, as needed Additional Information We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All requests for medical or religious accommodations to perform the stated job duties will be considered.

Posted 30+ days ago

Assistant Dental Office Manager-logo
Assistant Dental Office Manager
Aspen DentalBonney Lake, WA
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an Assistant Dental Office Manager, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full-time Salary: $22 - $26 / hour At Aspen Dental, we put You First. We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* Career development and growth opportunities to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free continuous learning through TAG U How You'll Make a Difference As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an eight-week training program to succeed in your role. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards Work collaboratively with other members of the dental team to provide exceptional patient care Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team Review data day to day to evaluate the impact on the practice Oversee scheduling and confirming patient appointments Verify insurance payment, collection, balance nightly deposits and credit card processing Additional tasks assigned by the Manager Preferred Qualifications High school diploma or equivalent; college degree preferred Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds Demonstrate analytical thinking; place a premium on leveraging data Organized and detail oriented Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. May vary by independently owned and operated Aspen Dental locations. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. #newoffice

Posted 1 week ago

I
Office Manager - Seymour
IHCSeymour, IN
Apply Job Type Full-time Description Indiana Health Centers, Inc. (IHC) is a mission-driven organization providing high-quality, affordable healthcare to underserved and uninsured populations since 1977. At IHC, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the needs of patients we serve in the community. With ten healthcare centers and eight Women, Infants, and Children nutrition program locations throughout Indiana, we offer primary medical, dental, and behavioral healthcare services to community-based patient populations that are diverse in age, educational background, and income level. The Office Manager contributes to IHC's mission and goals of client satisfaction, quality of care, cost competitiveness and productivity by ensuring the front office staff and processes operate efficiently and effectively to ensure that clients are well cared for and the whole clinic runs smoothly. Meet our Jackson County Team: https://indianahealthonline.org/locations/jackson-county/ Hours of Operation: Monday- 7:30 a.m.- 6:00 p.m. Tuesday- 7:30 a.m.- 6:00 p.m. Wednesday- 7:30 a.m.- 6:00 p.m. Thursday- 7:30 a.m.- 6:00 p.m. Friday- 7:30 a.m.- 4:00 p.m. IHC's robust benefits and compensation package includes: $2,000.00 retention bonus paid after one year Day 1 Insurance benefits eligibility Employer-paid Group Life, Short-term disability, and Long-term disability coverages, and HSA employer contributions 403(b) Retirement Plan matching at one year of employment Generous Paid Time Off and Floating Holidays Flexible Leave of Absence programs Personify Health Wellness program with paid incentives for participation SupportLinc Employee Assistance Program with 24/7 access to therapy consultation services Annual reimbursement for position-specific CMEs/CEs Student Loan repayment eligibility Office Manager Responsibilities: Orients and trains staff on procedures, equipment and customer service skills. Performs job reviews and provides ongoing staff development. Negotiates and resolves problems for clients or staff. Ensures smooth interface of front office with clients, clinic staff, providers and visitors. Supervises and participates in determination of client eligibility for program or other assistance. Supervises staff responsible for daily client service documentation (daily packet). Models a team approach to work relationships and tasks. Policy and Procedure Development: Develops and supervises clinic reception and external communication systems. Develops and implements client appointment system. Develops, implements and monitors the patient fee collecting system. Maintains responsibility for the accuracy and timeliness of the daily packet and variance reports. Oversees front office modules in the electronic medical records Required Skills: Knowledge of effective office management skills and broad administrative oversight skills. Understand and implement basic clinic practices, techniques and methods. Develop procedures of moderate difficulty and complexity according to general instructions. Operate within budget. Coach and lead others on administrative support tasks and customer service requirements Prioritize, organize tasks and time, and follow up and assist staff in prioritizing and organizing their tasks and time. Juggle multiple requests and meet multiple deadlines. Able to resolve conflicts or differences in opinions. High detail orientation and accuracy. Understanding of federal and state employment laws, practices, and procedures as they pertain to employee relations. Analyze work flow and implement process improvements where necessary. Must be able to operate general office equipment, including computers, telephone, etc. Proficient in computer skills, including typing and use of Microsoft Word, Excel, Outlook, eCW, etc. Requirements Associates Degree in related field Two (2) years prior experience in health insurance or in billing and collection, preferably in the health care field One (1) year of management or supervisory experience Equal Opportunity Employment Statement We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Salary Description $47,896.85 - 53,644.47

Posted 4 days ago

Overnight Front Office Agent (Part-Time) - Pendry Chicago-logo
Overnight Front Office Agent (Part-Time) - Pendry Chicago
Montage HotelsChicago, IL
Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Overnight Front Office Agent - Part Time SUMMARY The Overnight Front Office Agent is responsible for hosting our guests during their stay; warm welcome upon arrival, creating unique memories specific to guest personas, creating and maintaining professional relationships with guests to enhance their overall experience. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values. ESSENTIAL FUNCTIONS Job duties include; although are not limited to: Providing excellent customer service and telephone etiquette, and actively aspiring to reach department and property defined goals and objectives Hosting and welcoming guests with a friendly and sincere demeanor Assisting with guest check-in and out process, as well as folios, invoicing and billing Thinking outside the box to own and solve guest stay areas of opportunity. Going above and beyond to recover any service opportunities and exceed guest expectations Communicating and partnering with all department leaders and hourly Associates to ensure the guest experience is personalized and executed seamlessly Maintaining proper record keeping for guest accounts, being knowledgeable about hotel services and local surroundings in order to answer, respond and communicate with guests regarding questions and requests QUALIFICATIONS High School Diploma or equivalent, Bachelor's Degree preferred Minimum of two years' experience in a hotel operations environment Minimum of two years' experience in customer service Possess basic math skills and have the ability to accurately handle billing Ability to communicate clearly and speak, read, write and understand English well Advanced skills in Word, Excel, PowerPoint, and Outlook; daily use of nearly all programs will occur PHYSICAL REQUIREMENTS Position requires walking and standing most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to lift up to 15 lbs. on a regular and continuing basis. Must be able to bend, stoop, squat and stretch to fulfill tasks. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing. The pay range for Overnight Front Office Agent is $24.50 - $25.75 hourly, plus an additional overnight hourly pay allotment. The pay scale is the base hourly range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Pendry reasonably expects to pay for the position. We offer an excellent benefits package for this role, which includes: 401[k] retirement plan with company matching, free Employee Assistance Program, Paid Time Off (Sick Time), free meals, and hotel discounts. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Posted 4 weeks ago

Revelxp - Office Manager, Blacksburg-logo
Revelxp - Office Manager, Blacksburg
Teall Sports & EntertainmentBlacksburg, VA
Description ABOUT REVELXP REVELXP is a premier sports hospitality company. We work with hundreds of college and professional teams and major sporting events to deliver exceptional fan experiences, including full-service tailgates, premium hospitality events and exclusive ticket packages. In addition to managing fan experience offerings, we also provide comprehensive hospitality solutions to our team and event partners with event staffing, event management, premium hospitality management and venue installations. We are growing at a rapid pace and are looking for goal-oriented, purpose driven, high-energy individuals to join our team! We created REVELXP to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands across the world. We believe that sports play a powerful, community building part in society and we work with the purpose of amplifying the social experience around gameday. This is why jobs here at REVELXP offer countless ways to create memorable experiences - from hospitality to operations to revenue generation. Our fast-paced, fun environment is what helps us create true partnerships with the professional sports properties we work alongside. The REVELXP team seeks to grow with innovative self-starters who want to be a part of reshaping fan experiences across the nation. We operate along a core set of values that set us apart in how we work and who is a great fit for our team: service, entrepreneurship, and joy. Office manager duties and responsibilities include: Scheduling meetings and appointments Making office supplies arrangements Greeting visitors Providing general administrative support to our employees Requirements A successful Office Manager should have experience with a variety of office software (email tools, spreadsheets and databases) and be able to accurately handle administrative duties. Ultimately, the Office manager should be able to ensure the smooth running of the office and help to improve company procedures and day-to-day operation.

Posted 4 weeks ago

Office Manager-logo
Office Manager
Helzberg Diamonds HeadquartersFayetteville, AR
Job Description The Office Manager in a Helzberg Diamonds retail store manages the daily operations of the office by providing guidance and leadership necessary to assist the store in achieving sales and profit goals. Key responsibilities include: Procedural compliance to ensure that all transactions are handled in accordance with company policies and procedures Successful implementation of company programs and initiatives (including extended warranty sales, in-store signage, pricing and merchandising tagging) Providing the direction, leadership, and motivation necessary to assist the store in achieving sales and profit goals Achieving personal sales and extended warranty goals by working on the sales floor Assist Store Manager in recruiting, interviewing and hiring top talent The ideal candidate will possess: High school diploma or equivalent One to three years of retail office experiences Previous supervisory experience Ability to sell in a commission environment Experience using a PC or POS system or other computer keyboard is required Strong communication and organizational skills required Must be available to work a flexible schedule, including evenings, weekends and holidays

Posted 3 weeks ago

Phlebotomist-Client Office-logo
Phlebotomist-Client Office
LabCorpKennesaw, GA
At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step! We are currently seeking a Phlebotomist to work in a client office. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization. QUARTERLY INCENTIVE BONUS PROGRAM PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Work Schedule: Monday-Friday 8:00am-5:00pm with 1-hour lunch break. The hours/location may change/vary based on business need and/or the request(s) of your supervisor or management. Work Location: Kennesaw, GA his position does not require you to be fully vaccinated against COVID-19. Job Responsibilities: Perform blood collections by venipuncture and capillary techniques for all age groups. Collect specimens for drug screens, paternity tests, alcohol tests etc. Perform data entry of patient information in an accurate and timely manner. Process billing information and collect payments when required. Prepare all collected specimens for testing and analysis. Maintain patient and specimen information logs. Provide superior customer service to all patients. Administrative and clerical duties as necessary Assembling equipment such as: tourniquet, needles, disposable containers for needles, blood collection devices, gauze, cotton, and alcohol on work tray, according to requirements for specified tests or procedures, Performing other responsibilities as required, Work with and draw from a wide range patient cases in a confident manner, Maintaining safe, secure, and healthy work environment by following standards and procedures and complying with legal regulations, Verifying or recording identity of patient or donor and converses with patient or donor. Maintaining Refrigerator and Freezer temperatures. Maintain a safe, secure, and healthy work environment, Comply with legal Phlebotomy regulations, Handle urine analysis, blood testing, Perform a variety of routine blood drawing procedures. Travel to additional sites when needed. Job Requirements: High school diploma or equivalent Phlebotomy certification from an accredited agency is preferred. Previous experience as a phlebotomist Proven track record in providing exceptional customer service. Strong communication skills; both written and verbal Ability to work independently or in a team environment. Comfortable working under minimal supervision Reliable transportation and clean driving record if applicable Flexibility to work overtime as needed. Able to pass a standardized color blindness test. If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

Posted 30+ days ago

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Box Office Ticket Agent- The Echo
LIVE NATION ENTERTAINMENT INCLos Angeles, CA
Job Summary: WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! WHAT THIS ROLE WILL DO Cash Handling; Bank Procedures and Check-out Procedures Maintain superior customer service both in person and over the phones Answer phone with prompt and courteous attitude Guest Relations Will Call Window Running Ticket Program on Computer for Sales Processing Opening and Closing Paperwork Knowledge of Talent and Entertainment Have a positive attitude Keep a clean, well-groomed appearance WHAT THIS PERSON WILL BRING Required: Working Knowledge of Phone Handling, Cashiering, Customer Service Entry level knowledge of basic computer operation and Point of Sales systems Skill in guest relations, phone etiquette, cash handling, filing, multi-task environment, attention to detail Ability to communicate, work well with others, work in a high-volume and sometimes stressful environment Ability to type 30 wpm High School Diploma Preferred: Previous Ticketing experience Working knowledge of Windows based PC programs Physical Demands/Working Environment: Working environment is fast-paced Position requires repetitive use of arms for answering busy phones and typing EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee's salary history will not be used in compensation decisions. --------- The expected compensation for this position is: $17.87 USD - $20.00 USD Hourly Pay is based on a number of factors including market location, qualifications, skills, and experience.

Posted 30+ days ago

Senior Partner, Office Of The CFO-logo
Senior Partner, Office Of The CFO
West Monroe Partners, LLCDallas, TX
West Monroe has an opportunity for a Senior Partner to lead our Financial Management discipline within our growing Operations Excellence practice. This individual will provide strategic leadership, drive market-focused capabilities, and oversee the growth and execution of our Financial Management offerings. The Senior Partner will collaborate across practices and industry verticals to deliver transformational solutions for the Office of the CFO (OCFO), enabling clients to optimize and scale their financial operations. As a Senior Partner, you will be responsible for business development, client delivery, and practice development. This includes cultivating relationships with C-suite executives, driving new business opportunities, leading multidisciplinary teams, and mentoring consultants to grow their careers. What you'll do: Business Development Drive opportunity origination at new and existing clients, qualify leads, and collaborate on pursuits for new work, building deep relationships with CFOs and other executive stakeholders. Partner with industry and multidisciplinary teams to identify sales opportunities based on Financial Management offerings, including operational architecture, financial insights, technology enablement, and organizational effectiveness. Initiate and lead business development meetings with prospective clients, understanding their needs and translating goals into actionable engagements. Develop detailed proposals showcasing quantifiable value creation, including work plans, pricing estimates, and risk assessments. Attend networking events and actively build and leverage a professional network in the Consumer & Industrial Products, High Tech & Software, Private Equity, and middle-market sectors. Client Delivery Lead practice and multidisciplinary teams to deliver transformational solutions for the Office of the CFO, addressing challenges such as scalability, operational inefficiencies, and technology modernization. Provide expertise in back-office applications (ERP, EPM, AR/AP Automation, etc.) strategy, selection, implementation PMO, and change management to ensure clients have scalable, integrated architectures that align with their business goals. Guide clients in evaluating and selecting back-office systems, ensuring alignment with organizational needs and investment theses, while helping them avoid unnecessary customizations. Oversee back-office implementation PMO activities, including governance, risk management, and stakeholder alignment, while ensuring seamless collaboration across teams. Deliver tailored solutions for financial process optimization, including record to report, procure to pay, budgeting and forecasting, and financial insights and analytics. Manage client relationships and resolve risks or conflicts professionally to achieve desired outcomes. Serve as a role model to project teams, inspiring collaboration, innovation, and exceptional client service. Practice Development Collaborate with practice and office leadership to define the culture, strategic direction, and growth strategy for the Financial Management discipline. Lead the development and enhancement of Financial Management offerings, methodologies, and delivery approaches, with a focus on ERP strategy, technology enablement, and financial transformation roadmaps. Drive operational activities such as pipeline management, staffing, financial planning, and recruiting to ensure the practice's sustained growth. Mentor and coach consultants, fostering a growth mindset and actively participating in career advisory and performance management processes. Promote inclusion and diversity within the practice, encouraging openness to new ideas and perspectives. What you'll bring: Education: Bachelor's degree in finance, accounting, business administration, or equivalent experience required. Advanced degrees (MBA, CPA, CFA) are preferred. Experience: 15+ years of experience in financial management, consulting, or related fields, with a proven track record of delivering transformational solutions for the Office of the CFO Consulting Expertise: 5+ years of direct experience as a management consultant, providing advisory services for clients in areas such as operational architecture, financial insights, technology enablement, and organizational effectiveness. ERP Expertise: Deep experience in ERP strategy, system selection, implementation PMO, and change management, with a focus on aligning solutions to business objectives. (Note: West Monroe does not act as a system implementor.) Technical Skills: Expertise in financial process optimization (record to report, procure to pay, budgeting and forecasting), financial analytics, and technology modernization. Leadership Skills: Demonstrated success in managing multidisciplinary teams, mentoring consultants, and driving business growth through entrepreneurial leadership. Business Development: Experience in farming leads, managing the sales process (pursuit strategy, client development cycle, proposal creation), and building long-term client relationships. Communication: Exceptional written and verbal communication skills, including the ability to create impactful executive-ready deliverables and present insights effectively to C-suite stakeholders. Network: An active professional network in industries such as private equity, banking, insurance, healthcare, and consumer and industrial products. Commitment: A passion for fostering a culture of inclusion, diversity, and collaboration while driving business impact. Travel: Ability to travel as required based on client and practice demands. West Monroe's Financial Management discipline is uniquely positioned to support the Office of the CFO through transformational and tactical objectives. Our offerings focus on optimizing financial operations, enabling data-driven insights, modernizing technology, and enhancing organizational effectiveness. We deliver tailored solutions across the asset lifecycle, helping CFOs address challenges such as scalability, data accessibility, process inefficiencies, and technology gaps. Key areas of focus include: Operational Architecture: End-to-end process improvement, financial structure design, and scalability enablement. Financial Insights & Analytics: KPI design, profitability analysis, predictive analytics, and executive reporting. Technology Enablement: ERP strategy, system selection, implementation PMO, and change management to ensure scalability and integration without unnecessary customizations. Organizational Effectiveness: Operating model design, upskilling, internal controls, and business model right-shoring. By combining deep industry expertise with innovative tools like Intellio Insights and Hopper, we empower CFOs to unlock growth, optimize performance, and deliver lasting value.

Posted 5 days ago

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Office Coordinator I (On Call) - Mental Health 612
Telecare Corp.Palm Springs, CA
"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare What You Will Do to Change Lives The Office Coordinator I works on a variety of administrative tasks and financial operations functions to support business operations. Shifts Available: On Call; shifts vary as needed | days vary as needed | hours vary as needed Expected starting wage range is $21.00 - $21.12. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) High School or GED One (1) year of administration experience Knowledgeable and proficient in MS Office programs Experienced entering data into computer systems Must be at least 18 years of age All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver's license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply What's In It For You* Paid Time Off: For Full Time Employee it is 16.7 days in your first year Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship Online University Tuition Discount and Company Scholarships Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan For more information visit: https://www.telecarecorp.com/benefits Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. At the Desert Riverside Crisis Stabilization Unit (CSU), we are here to help you find relief from distress and assist you in maintaining stability in your life. We believe recovery starts from within, and that our job is to do whatever it takes to help you cope with crisis and gain skills to deal with your challenges more effectively. Our 12-chair facility, serving up to 8 adults (aged 18 and above) and 4 adolescents (aged 13-17); has a multidisciplinary team of clinicians, psychiatric prescribers, nursing staff, and peer specialists who are all here to help you on your path. EOE AA M/F/V/Disability May vary by location and position type Full Job Description will be provided if selected for an interview. If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

Posted 30+ days ago

Office Engineer - Rail And Transit-logo
Office Engineer - Rail And Transit
Parsons Commercial Technology Group Inc.New York, NY
In a world of possibilities, pursue one with endless opportunities. Imagine Next! When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with exceptional people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We've got what you're looking for. Job Description: Parsons is looking for an amazingly talented Office Engineer to join our team! In this role you will get to work on the premier Infrastructure project in the US. Program background The Gateway Program is the most urgent infrastructure program in the country - a comprehensive set of rail investments that will improve commuter and intercity services, add needed resiliency and, in its later stages, create new capacity between Newark, New Jersey and New York City, the busiest section of the Northeast Corridor (NEC). The first phase of the Gateway Program includes the Hudson Tunnel Project (HTP), which includes the construction of a new two-track tunnel under the Hudson River connecting to Penn Station New York as well as the full rehabilitation of the existing 110-year-old North River Tunnel. The Gateway Development Commission (GDC), established through bi-state legislation, is responsible for the financing and development of the Hudson Tunnel Project. As a tri-venture partner with Parsons, Arcadis, and Mace (MPA) is the Delivery Partners (DP)to provide advice, leadership, and support to GDC for the development and implementation of HTP. This is a master service with task order contracts for a 15-year contract encompassing a broad range of strategic advisory services, project management, design management, construction management, stakeholder coordination, federal compliance, operations support, office administration, and related services. What You'll Be Doing: Assist in the preparation, review, and distribution of project documents, including plans, schedules, reports, and correspondence. Maintain project records, logs, and documentation in an organized and efficient manner to ensure accuracy and accessibility. Coordinate with project managers, engineers, subcontractors, and stakeholders to facilitate communication, information flow, and project updates. Manage project submittals, requests for information (RFIs), and change orders, ensuring timely responses and adherence to project requirements. Assist in the review of design drawings, specifications, and technical documents to identify discrepancies, conflicts, and potential issues. Support project quality control processes, tracking non-conformances, and assisting in the resolution of construction-related queries. Collaborate with field personnel to ensure that office-based activities align with on-site construction activities and project milestones. What Required Skills You'll Bring: Bachelor's degree in Civil Engineering, Construction Management, or related field. Previous experience in an engineering or construction office environment, preferably on infrastructure projects. Proficiency in project management software and Microsoft Office suite. Strong organizational skills, attention to detail, and ability to multitask in a fast-paced environment. Effective communication, teamwork, and problem-solving abilities. Knowledge of construction processes, project documentation, and office management practices. Security Clearance Requirement: None This position is part of our Critical Infrastructure team. For more than 80 years, our experts have designed and delivered the critical infrastructure that connects and protects communities around the world. We work in collaborative teams, both within the company and with our partners and customers, to plan, design, build, and modernize infrastructure. We take special pride in projects and solutions that improve communities as well as people's quality of life by promoting economic growth, enhancing mobility, and increasing sustainability and resiliency. Powered by our people, we provide the imagination necessary to support our customers' visions-and to help them see what's next! Salary Range: $72,900.00 - $127,600.00 We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle! Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status. We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY! Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/ .

Posted 30+ days ago

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Consumer Services Back Office Agent I - 100% Onsite
Early Warning Services, LLCScottsdale, AZ
At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses. Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment. Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship. Overall Purpose This position performs complex duties associated with Fair Credit Reporting Act (FCRA) compliance, including dispute investigations, consumer responses and database maintenance. Essential Functions Processes and responds to direct disputes from furnishers related to consumer records, and ensures compliance timelines and processes are met Reviews reporting to ensure tasks are completed within FCRA guidelines Processes consumer correspondence within established SLA timeframes Manages the dispute workflow and dashboard Recommends policy and procedure enhancements Performs duties to support the consumer reporting activities Supports the company's commitment to protect the integrity and confidentiality of systems and data Minimum Qualifications High school diploma Bank operations knowledge Successful history dealing with complex and difficult customer situations; ability to use critical thinking skills to take ownership and resolve an issue Possesses strong telephone soft skills, such as engaging with the customer and showing a willingness to help Intermediate computer skills including Word and Excel Must have excellent verbal, written communication /interpersonal skills along with strong customer service skills. Ability to work with limited supervision Background and drug screen Preferred Qualifications Additional related education and/or experience preferred. Experience with FCRA compliance in a banking environment Bilingual- Spanish (speak/read/write) preferred. Physical Requirements Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers. Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor. Early Warning Services is an affirmative action and equal opportunity employer. Some of the Ways We Prioritize Your Health and Happiness Healthcare Coverage- Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses. 401(k) Retirement Plan- Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility. Paid Time Off- Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day. 12 weeks of Paid Parental Leave Maven Family Planning - provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work. And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process! Early Warning Services, LLC ("Early Warning") considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees. Early Warning Services LLC is a proud participant in E-Verify, a federal program to help ensure a legal and authorized workforce. As part of our hiring process, we electronically verify the employment eligibility of all new hires through E-Verify. For more information on your rights and responsibilities under E-Verify please visit Home | E-Verify.

Posted 1 week ago

Office Associate - Humanities-logo
Office Associate - Humanities
Columbus State Community CollegeColumbus, OH
Compensation Type: Hourly Compensation: $16.50 Job Summary The Office Associate for the Humanities Department provides general administrative, clerical, and projectmanagement support for the department and division. This role utilizes basic or advanced office and research skills, depending upon position assignment and skill level demands. The incumbent is typically assigned to work within a given department and therefore assumes responsibility for administrative, clerical, and support tasks specific to the assignment. This position also supports the academic functions of all departmental programs, programmatic accreditation functions, faculty, and Chairperson. Clerical Provides administrative and clerical support to Chairperson, faculty, and staff. Maintains and sets up a filing system that is virtual and physical. Files, organizes, and cross-indexes files. Completes and processes forms, records, and other documents in accordance with established procedures. Organizes the ordering and storing of supplies as needed. Assists the department in scheduling meetings, including invitations, parking passes, and room scheduling. Assists the Chairperson to build course schedules. Assists with special events by coordinating rooms and partnering with other departments to ensure successful set-up and execution of special events. Maintains confidential or sensitive records and information. Manages departmental data. Assists faculty with bookstore purchases for books and classroom supplies. Provides support for accreditation site visits and self-study materials. Work with programs to help edit program webpages as needed. May be assigned to originate correspondence on behalf of Chairperson and maintain signature authority on delegated routine matters. Assists faculty with obtaining price quotes and submission of purchase orders. Customer Service Provides customer services within assigned department or functional area to students, the general public, faculty, staff, and others by: furnishing and obtaining information; resolving routine problems; assisting with procedures, processes, and requirements; and performing other customer service responsibilities, as necessary. Maintains exceptional public relations and customer service to the general public, students, faculty, staff, and others. Greets and routes students and other visitors to the appropriate place, answers telephone, routes calls, takes messages, and provides general information about the department. Initiates work orders such as housekeeping, general maintenance, etc., and follows through until completion. Furnishes and obtains information and works to resolve issues with the chair. Assists with setting up interviews and provides applicant information to the program hiring using Workday. Assists the department work-study students to help cover projects needed to be completed within the department. Communicates with faculty and staff regarding messages and student questions promptly. Financial Monitors the program budget accounts and informs the faculty on the amounts left in the accounts, as needed. Culture of Respect Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community. Minimum Qualifications High School Diploma or GED One (1) year of experience in a customer service position. General computer skills using job-related word processing and spreadsheet software. Additional Information State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s). CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment. Full Time/Part Time: Full time Union (If Applicable): Scheduled Hours: 40 Additional Information In order to ensure your application is complete, you must complete the following: Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process. Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.

Posted 1 week ago

MS Azure Cloud Systems Engineer - Hybrid (2 Days In NJ Office)-logo
MS Azure Cloud Systems Engineer - Hybrid (2 Days In NJ Office)
Managed Health Care AssociatesParsippany, NJ
Who We Are: Managed Health Care Associates, Inc. (MHA) provides care communities access, solutions, and insights to help them run their businesses more effectively. Our members include post-acute providers across the care continuum, including long-term care, home infusion, specialty pharmacies, senior living, and other group living facilities. Our team of associates is passionate about our common mission of helping people age with grace and championing our core values of being Curious Learners, Selfless Advocates, and Relentless Finishers. Who we're looking for: We're seeking an experienced Cloud Systems Engineer with deep expertise in Microsoft Azure to help design, deploy, and optimize our enterprise cloud environment. This role is key to ensuring secure, scalable, and efficient cloud operations. You'll collaborate across teams to lead cloud initiatives, integrating systems, applications, and third-party services while serving as a subject matter expert in Azure technologies-including IaaS, PaaS, governance, and security. You'll apply strong communication, analytical, and problem-solving skills to support and improve MHA's cloud architecture. As a technical advisor to IT leadership, you'll help shape best practices and standards to drive innovation and operational excellence. What You'll Be Doing: Azure Architecture & Cloud Engineering Design, implement, and manage core Azure services including IaaS, PaaS, ARM templates, Blueprints, and policies. Build secure, scalable, and hybrid-ready infrastructure solutions. Support and optimize hybrid cloud connectivity between on-premises and Azure. Enforce governance across cost, security, and deployment standards. Develop and maintain documentation, SOPs, and improvement strategies. Define and enforce cloud governance, including deployment policies, cost management, and security standards. Infrastructure Automation & DevOps Automate infrastructure provisioning using Infrastructure-as-Code (e.g., Bicep, Terraform). Implement CI/CD pipelines for streamlined deployments and updates. Recommend and apply cloud automation tools to support self-service and operational efficiency. Recommend and implement tools and procedures for cloud monitoring, automation, and incident response. System Monitoring & Reliability Monitor system performance and optimize for availability and scalability. Implement cloud monitoring tools and integrate with incident response workflows. Provide troubleshooting, diagnostics, and root cause analysis for infrastructure and networking issues. Ensure disaster recovery readiness and business continuity. Integrate cloud with monitoring and SIEM/SOAR tools for real-time visibility and response. AI & Automation Integration Deploy and manage AI tools such as Azure Machine Learning, OpenAI, and cognitive services. Automate IT tasks and workflows using AI and machine learning models. Enhance ITSM processes with AI-driven ticket routing, anomaly detection, and predictive analytics. Contribute to AI strategy, architecture, and governance. Deliver a finalized AI governance framework in alignment with enterprise standards by year-end. Security & Compliance Develop and enforce cloud security policies and incident response plans. Collaborate with the security team to investigate threats and ensure protocol compliance. Integrate cloud environments with SIEM/SOAR platforms for real-time monitoring and response. Ensure compliance with industry standards such as HIPAA, SOC 2, and NIST. Partner with the IT Security team to investigate threats and ensure compliance with security protocols. What You'll Bring to the Table: Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent practical experience. 5 -10+ years in IT infrastructure, with progressive experience in systems engineering and cloud environments. Strong hands-on experience with Microsoft Azure, including provisioning, monitoring, automation, and cost management. Subject matter expertise in cloud architecture, automation, security, and infrastructure-as-code (e.g., Terraform, ARM templates). Solid background in Windows Server, Active Directory (AD), VMware, PKI, and RADIUS. Proficient in PowerShell and other scripting languages to support automation and self-service infrastructure models. Practical experience with backup, disaster recovery planning, and virtual infrastructure solutions. Familiarity with DevOps practices, infrastructure-as-code, and CI/CD pipelines. Ability to design and implement enterprise-level infrastructure aligned with organizational goals. Strong interpersonal skills to effectively collaborate with both technical and non-technical stakeholders. Demonstrated passion for staying current with evolving cloud technologies and IT best practices. Willingness to participate in on-call rotations and perform occasional off-hours work as needed. Azure certification preferred. What's Good to Know: Onsite or Hybrid with Manager's Direction Percentage of travelling required/otherwise enter n/a Why Join MHA: MHA continues to lead by providing purpose-driven and value-based solutions, which preserve the dignity and grace people deserve, regardless of age. Let us be the best place you'll ever work! Our associates enjoy the following benefits, and you can, too! Staying Healthy Comprehensive medical, dental, vision and prescription plans with FSA/HSA options individual and family options Teledoc access Fitness Reimbursement Commuter Benefit Plan Access to an Employee Assistance Program (EAP) Enjoying Time-Off Paid Time Off Day off for your birthday and a floating holiday Paid Parental Leave Planning for the Future 401K with a match Employee Stock Purchase Plan Life Insurance, short-term & long-term disability insurance Access to financial and legal advisors Perks and Benefits Discounts Learning Continuously Tuition Reimbursement E-learning programs Ongoing Team Trainings Making an Impact Paid volunteer time-off Donation matching The Company Managed Health Care Associates, Inc. (MHA) is a leading health care services and technology company that offers a growing portfolio of services and solutions to support the diverse and complex needs of the post-acute health care provider. MHA provides expertise in Group Purchasing, Managed Care and Payer Contracting, Reimbursement Management, Specialty Pharmacy Solutions, Pharmaceutical Data Analytics, Consultant Pharmacy Software and Legislative Advocacy. Through the delivery of innovative health care services and solutions, MHA helps members increase operational efficiency, maximize business growth, and provide optimum care for their patients. Founded in 1989, MHA was purchased by Roper Technologies, Inc. in 2013. Roper Technologies is a constituent of the S&P 500, Fortune 1000. The Company operates market-leading businesses that design and develop vertical software and technology enabled products for a variety of niche markets. To learn more please visit www.mhainc.com. Managed Health Care Associates, Inc. is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.

Posted 3 weeks ago

Certified Medical Assistant (Cma) - Physician Office - Bon Secours Short Pump Primary Care-logo
Certified Medical Assistant (Cma) - Physician Office - Bon Secours Short Pump Primary Care
Bon Secours Mercy HealthRichmond, VA
At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. Bon Secours About Us As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Certified Medical Assistant (CMA) - Physician Office- Bon Secours Short Pump Primary Care- Richmond, VA $1,000 Sign on Bonus Job Summary: The Certified Medical Assistant is a key component of our team that works closely with the primary care physician to deliver excellent patient care to our community, ensuring services are provided within the Medical Assisting scope and state guidelines. The Certified Medical Assistant is responsible for reviewing and updating health records, measuring vital signs, and preparing treatment rooms for upcoming examinations. Essential Functions: Provides excellent customer service skills by greeting patients and the community in a respectful manner Prepares & reviews patient charts for upcoming visits by verifying that all diagnostic test results, hospital reports, and other medical records are correct and up to date Measures vital signs such as pulse rate, respiration, blood pressure, weight, and height Performs departmental-related clerical duties such as checking inventory, stock supplies, track referrals, and answer phones as needed Must possess the ability to troubleshoot and resolve problems promptly Other duties as assigned Education: High School Degree or GED Licensure/Certification: Active Medical Assisting certification from one of the following (required): Certified Medical Assistant (CMA); American Association of Medical Assisting, Registered Medical Assistant (RMA); American Medical Technologists, Certified Clinical Medical Assistant (CCMA); National Healthcareer Association (NHA); Nationally Registered Certified Medical Assistant (NRCMA); National Association for Health Professionals, National Certified Medical Assistant (NCMA); National Center for Competency Testing (NCCT) If incumbent is unable to obtain MA certification, an Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable (not accepted in the state of South Carolina) BLS Basic Life Support, American Heart Association (required at hire for Roper St Francis Healthcare locations; preferred at hire, required prior to independent patient care at BSMH) Experience: One year of medical assistant healthcare experience (preferred, not required) Two years of clerical experience in a physician's office (preferred, not required) Skills & Abilities: Possesses problem-solving skills, basic computer skills, with excellent communication and interpersonal skills Engage with staff and patients in a professional manner Many of our opportunities reward* your hard work with: Comprehensive, affordable medical, dental and vision plans Prescription drug coverage Flexible spending accounts Life insurance w/AD&D Employer contributions to retirement savings plan when eligible Paid time off Educational Assistance And much more Benefits offerings vary according to employment status All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours- Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

Posted 1 week ago

Branch Manager 3 - Beachwood Office-logo
Branch Manager 3 - Beachwood Office
US BankBeachwood, OH
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. Job Description Responsible for demonstrating and ensuring all team members provide an excellent customer experience reflective of U.S. Bank culture and core values. The primary duty of this role is to lead and manage branch(es) to ensure that goals are met and to ensure compliance with all banking laws and regulations. This role will regularly coach, develop, mentor and train team members and exercise discretion with independent judgement in performing necessary duties. Responsible for utilizing effective communication and critical thinking to identify financial resources for customers and fulfill those needs by providing direction and recommendations to appropriate products and services and helping individual and business customers reach their financial goals through collaboration with partners including wealth, business banking, mortgage, or payment services. Acts as leader for customer experience, provides motivation and direction for the team, expands customer base and promotes and participates in the local market/community to identify the needs and promote U.S. Bank products and services. ESSENTIAL FUNCTIONS: Empowers, builds, and inspires team through effectively communicating business goals, objectives and company performance results in a simplified manner. Leads with empathy and creates an environment where team members and clients feel valued. Sets and communicates individual employee performance expectations including performance goals and core behaviors. Swiftly zeros in on priorities through concise communication and eliminates roadblocks to optimize productivity. Interprets performance results and finds opportunities to drive success and holds team accountable to actions and results. Effectively leads through change, can navigate ambiguity and demonstrates agility. Adapts leadership style to each situation to fit the needs of their team. Leads individuals and teams to improved and optimal performance through regular multi-faceted coaching and development activities. Creates an environment that fosters teamwork, innovation and encourages collaboration with team members, including U.S. Bank partners. Provides day-to-day management of team members and makes decisions regarding candidate selection, employee compensation, promotion, discipline and termination. Adapts to new digital programs, products, services and technology platforms. Teaches digital fluency and financial literacy to team members and customers. Embraces opportunities to advocate for digital solutions focused on customer benefits of digital technology and drives initiatives to increase customer digital usage. Responsible for planning and executing customer market share growth at branch level including building relationships and collaborating with partners that are centered around U.S. Bank products and services. Demonstrates mastery at delivering an exceptional customer experience, deepening relationships, proactively identifying ways to add value for customers. Creates a culture of customer obsession with team members by providing a world class customer service experience. Actively observes customer experience within the branch and identifies opportunities to consistently exceed customer expectations. Uses influence with a focus on developing long-term relationships. Able to have proactive conversations with customers and manage their feedback. Establishes, maintains and manages an effective advisory and service environment through the customer engagement model. Proactively communicates with customers to demonstrate possible alternative methods of product and service delivery to increase usage. Applies financial acumen, critical thinking and problem-solving skills to meet team members' and customer's needs. Maintains an in-depth knowledge of U.S. Bank products and services. Partners with district, regional and divisional leadership, and others to ensure optimal utilization of human capital resources. Focuses on growing revenue, managing controllable expenses and growing the business, while exceeding customer expectations and focusing on becoming central in the lives of our customers. Participates in local market/community activities to promote U.S. Bank growth and culture, ensuring that a strong local presence is present and encourages team members to utilize their volunteer time and engage with the community. Ensures compliance with all banking laws and regulations and requires the same of all staff through continuous compliance training. Ensures documentation and/or reporting of all applicable transactions is within accepted quality standards of completeness and accuracy. Limits bank losses and overall exposure. Requires National Mortgage Licensing Service (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z and ongoing compliance with all legal or regulatory registration requirements, including, but not limited to maintaining a satisfactory criminal and credit record. Actively ensures compliance with the U.S. Bank Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements, policies and procedures. Actively participates in any required corporate and business line training in these areas. Follows account opening procedures and understands and follows internal suspicious activity referral requirements and processes, as required for this position. Actively works with customers to understand each customer's normal account activity, as appropriate for this position. Performs other duties as assigned or required. This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment. This position also requires two or more hours of driving per week. Basic Qualifications Bachelor's degree, or equivalent work experience Three to four years of experience working in a sales, retail management, or banking environment Preferred Skills/Experience Thorough product/service knowledge and thorough knowledge of regulatory, policy and compliance issues Solid understanding of retail product philosophy, including policies, procedures, documentation, and systems Thorough knowledge of teller and platform functions, including but not limited to processing transactions, balancing cash, opening accounts, and sales techniques Effective analytical skills to evaluate credit requests, prepare budgets and determine trends in a given marketplace Effective interpersonal communication, leadership, relationship management, time management, sales activities management, and sales ability skills Ability to evaluate and resolve problems and issues with minimal guidance Demonstrated success in retail sales environment Working knowledge of employment practices including rewards and recognition, employee development, and change management If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $75,820.00 - $89,200.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.

Posted 1 week ago

The Oncology Institute logo
Multi-Office Operations Manager Outpatient Oncology
The Oncology InstituteAnaheim, CA

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Job Description

Founded in 2007, The Oncology Institute of Hope and Innovation (TOI) is advancing oncology by delivering highly specialized, value-based cancer care in the community setting. TOI is dedicated to offering cutting edge, evidence-based cancer care to a population of more than 1.7 million patients including clinical trials, stem cell transplants, transfusions, and other care delivery models traditionally associated with the most advanced care delivery organizations. With 100+ employed clinicians and more than 700 teammates in 75+ clinic locations and growing. TOI is changing oncology for the better.

JOB PURPOSE AND SUMMARY:

The Operations Manager serves as the operations leader for 5 clinic locations in the Orange County area and is responsible for all day-to-day operations of assigned sites to ensure that they are safely meeting all patient care objectives of The Oncology Institute. In addition to providing exceptional patient care services at your assigned locations, the office manager has the responsibility to ensure locations are adhering to OSHA regulatory standards, following all safety protocols, and managing patient care in a HIPAA compliant way to protect patient privacy. The Operations Manager has multiple direct reports including supervisors, front and back-office staff and is critical in ensuring their assigned clinic locations perform at or above defined operational, quality, and financial metrics.

ESSENTIAL DUTIES AND RESPONSBILITIES:

  • Live and exemplify TOI core values, providing outstanding customer service and promoting a positive experience for patients and staff members.
  • Partner in the recruitment, hiring and training of new staff members
  • Design and implement business strategies to help the clinic meet organizational goals
  • Manage staff by assigning and delegating tasks as needed
  • Develop protocols and procedures to improve staff productivity
  • Act as a liaison between patients, their families and additional care staff
  • Plan and manage the clinic's budget and approve payroll
  • Perform quarterly and annual employee reviews and provide constructive feedback on their performance to help them meet professional goals
  • Ensure that all policies and procedures function in accordance with state and federal laws
  • As leader of your clinic location or multiple locations, you will be responsible for supervising all clinicians and non-clinician teammates at your locations and ensuring they properly complete their daily responsibilities.
  • You will be responsible for annual performance evaluations on all direct reports and reviewing evaluations for indirect reports that are the responsibility of your supervisors.

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Exceptional written and verbal communication skills
  • Analytical thinking skills and the ability to exercise sound judgement when making decisions
  • Must be customer service oriented and prepared to liaise with patients, their families and other care providers
  • Extremely organized and detail oriented
  • Ability to delegate tasks as needed
  • Ability to spend extended periods of time sitting at a desk
  • Knowledge of a second language is an asset

REQUIRED EXPERIENCE, EDUCATION, AND/OR TRAINING:

  • Required: Bachelor's degree or equivalent educational background
  • 1-3 years prior experience working in a clinical or healthcare setting
  • 1-3 years of proven success in leadership roles
  • 0-3 years in an operations manager role

PHYSICAL WORKING REQUIREMENTS:

This position involves prolonged periods of standing and walking, performance of precise tasks like drawing blood and administering medications, and occasionally, lifting of up to 50 pounds. Clear vision and acute hearing are essential for reading charts and monitoring patients. Strong communication skills and attention to detail are critical, especially under stress. Frequent bending, stooping, reaching, and repetitive tasks are also required, along with sensitivity to patient needs and environmental changes.

The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

Pay Transparency for salaried teammates

$68,640-$88,718 USD

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