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Job Description
SUNSHINE PEDIATRICS of FLORIDA is a growing company
Hiring a full time office lead with excellent organizing skills and a personable temperament. The ideal candidate should be able to adapt to the practice needs, remain flexible and handle a variety of situations. You will help to optimize operational efficiency and help create a pleasant work environment. Looking for an energetic professional adept at multi-tasking and able to commute between our Wesley Chapel and Zephyrhills office as needed.
Office Lead responsibilities including but not limited to-
Oversee the schedule and monitor daily tasks to ensure the office operates smoothly.
Maintain office supplies and medication inventory.
Perform receptionist or medical assistant duties when needed - greet visitors and answer and direct calls.
Ensure office policies and procedures are implemented properly and posted according to inspection requirements
Ensure proper storage and handling of equipment, medications, sharp containers, etc.
Ensure hygiene protocols are in place and office/patient areas are neat and tidy.
Identify opportunities for process and office management improvement.
Training and onboarding of incoming and active staff members
Office decor and facility maintainance handling
Handle parent/patient complaints to achieve patient satisfaction
Provide leadership and cultivate a positive environment for all staff in office
Knowledge of billing including-handling claim denials, co-pay/balances, deductibles, CPT payments
Ensure HEDIS measures are being met and implement plan to capture care gaps
Provide the necessary administrative support and reports directly to practice administrator.
Be familiar with EMR, Word, Excel, and Microsoft Teams
Job Type: Full-time
Benefits:
401(k) matching (after 1 year of employment)
Paid time off
Student Loan Contribution (after 1 year of employment)
Schedule:
10 hour shift
8 hour shift
Day shift
Evening shift
Monday to Friday
Weekend availability
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 1 year (Preferred)
Medical terminology: 1 year (Preferred)
Computer skills: 1 year (Preferred)
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