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Thank you for considering a career at Bon Secours! S cheduled Weekly Hours: 36 Work Shift: Days/Afternoons (United States of America) Job Summary: The Ultrasound Technologist performs ultrasound procedures and techniques producing diagnostic images for a licensed practitioner to interpret. The Tech demonstrates direct patient care in a compassionate and timely manner. Essential Functions: Confirms the quality, accuracy, and confidentiality of all pertinent patient, lab, and procedural data. Knowledge in workflows, procedures, and processes of the imaging modalities. Responsible for patient documentation, procedure preparation and instructions. Documents sonographer's impressions and relays findings to physician. Participates in performance improvement projects and the education of new staff. Education: Associates, America Medical Association (AMA) allied health training program in Ultrasound (required) Licensure/Certification: Credentialed in Ultrasound technology by one of the following: American Registry of Diagnostic Medical Sonographers (ARDMS), or Sonographer by the American Registry of Radiologic Technologists (ARRT) (preferred, or must obtain within 2 years) Basic Life Support (BLS) – American Heart Association (preferred upon hire, required prior to direct patient care) Registered Diagnostic Medical Sonographer (RDMS) in Abdomen, Breast, Obstetrics/Gynecology (preferred) Experience: 1 year experience as an Ultrasound Tech (preferred) EPIC Electronic Health Record (EHR) (preferred) Picture Archiving Communication System (PACS) (preferred) Bon Secours is an equal opportunity employer. Many of our opportunities reward* your hard work with: Comprehensive, affordable medical, dental and vision plans Prescription drug coverage Flexible spending accounts Life insurance w/AD&D Employer contributions to retirement savings plan when eligible Paid time off Educational Assistance And much more *Benefits offerings vary according to employment status. Department: Upstate OB/GYN - St. Francis Physician Services It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com .

Are you passionate about serving seniors? Do you want to be part of team that strives to create experiences that celebrate our seniors? Clearwater Living's newest community, The Leonard on Beverly, is a premier luxury senior living community in Beverly Hills and is looking for a Business Office Director to join the team! Clearwater Living associates enjoy great benefits: Excellent benefits 401(k) contributions Paid Vacation and Sick leave Exciting opportunities to grow Dynamic and fast paced environment Culture of people first and service always The Business Office Director supervises all of the day-to-day activities of the Concierge department and is responsible for developing, improving, and fostering relationships between the community, residents, and their families. This role oversees and administers the community accounting systems, human resource functions and has a critical communication function during an emergency at the community. Pay Range: $73,000 - $75,000/year Responsibilities Promote positive relationships with current/prospective residents and family members by answering unique situational questions regarding the community Effectively communicate and resolve resident concerns and complaints to prevent move-outs under the guidance of the Executive Director Perform, administer, and oversee the community accounting functions including but not limited to accounts receivable/collections, accounts payable, and management reports Works with Home Office to ensure all aspects of resident billing are submitted timely and per standard to coordinate resident move in/out or transfer Coordinating interviews, background and reference checks, employee physicals, assisting with FMLA or other leave occurrences Coordinate all payroll functions, including generating payroll reports, confirming hours worked with supervisors, transmitting payroll information timely for processing, tracking and reporting any labor variances or discrepancies to the Department and/or Executive Director Manage employee benefit programs including communication to employees of plan details and eligibility requirements, ensuring timely enrollments and terminations from the plans and making certain that employee deductions are recouped Work with appropriate Department Director to ensure all aspects of new associate training and orientation is completed and maintaining all aspects of employee files base wages, tax withholding, wage rate, and annual or merit increases as indicated Manage, develop, and evaluate the Concierge department, in accordance with all community policies and procedures Coordinate and work closely with Executive Director, Department Heads and Home Office on community issues regarding any legal issues Ensure regulatory compliance through OSHA and Clearwater Living standards and reporting any issues or concerns immediately Manage the department within the budgetary guidelines, track inventory, and order supplies as needed Perform other duties and tasks as assigned or required Qualifications AA or Bachelor’s degree preferred or combination of education and experience supervising others in a senior living or hospitality environment Minimum five to seven years of experience in senior living, hospitality, or related industry Minimum two to three years of supervisory experience Fundamental accounting experience preferred First Aid/CPR/BLS Certification required Background clearances as required by government regulations Must meet health requirements, including TB Clearwater Living is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This position provides supervision of office staff and the coordination of Bursar Office and assists with Express Enrollment operations. This position reports to the Bursar and indirectly to Vice Chancellors. This position will be located in South Bend with travel expectations to Elkhart County location Major Responsibilities: • Organizes and coordinates the front desk operations of the Elkhart and South Bend campus Bursar Office transactions. • Supervises hourly staff while maintaining a high standard of customer service. • Provide exceptional customer service to prospective and current students, covering a wide range of detailed information. • Answer questions and help students complete online processes as needed. • Maintain proper internal controls and ensure compliance with college policies and procedures within unit. • Handles various Bursar Office functions according to regional practices established through the Bursar and Executive Director of Finance and Administration. • Responsible for creating, reviewing payment plans and making sure payments are current and follow up with those that are late. • Research and resolve NSFs on student accounts. • Interacts with students regarding questions or issues with student accounts and student status and maintains communication with Bursar and Vice Chancellors regarding interactions and student issues. • Communicate with students regarding outstanding balances. Make phone calls, send emails and/or written letters. • Responsible for daily cash balancing reconciliation, preparation and input of CRF, CTL, and Banner Transfer Logs as required by College Policy. • Responsible for administering transcripts and receipt of payment for transcript requests. • Research and resolve international student charges/discrepancies. • Responsible for requesting Bank Mobile PINs upon student request. • Responsible for updating accounts receivable holds on student accounts. • Reviews and processes all student refund checks each term for the service area. • Posts Outside (3rd Party) scholarships received on the South Bend-Elkhart campus in compliance with the scholarships and returns any unused portions. • Handle billing and invoicing for AYD, Apprenticeships, DWD programs, and WorkDay invoicing for Room Rentals and Foundation billing. • Assist other Finance Team members with special initiatives/ projects within the bi-regional service coverage area as directed by supervisor and/or Vice Chancellor of Finance & Administration. • Performs other duties as assigned consistent with commonly accepted practices. This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards. Compensation: $45.000 Minimum Qualifications: Associate's degree in a business, accounting or finance or equivalent work experience required. Preferred Qualifications: Supervisory Experience. Experience with Workday Finance ERP System. Other Requirements: Must be proficient in Word, Excel, PowerPoint, e-mail and Internet. Must possess strong customer service and interpersonal skills. Official transcripts required upon hire sent directly from the institution directly to the office of Human Resources. Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Description With 150+ locations in 17 states, QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S. At QualDerm we are united in our purpose: to educate, protect, and care for your skin. We are committed to bringing you the very best in comprehensive skin care so that you can achieve a confident, healthier, and more beautiful you! Our mission is to educate communities and healthcare professionals about the importance of skin health; including skin cancer prevention, risk factors and how to achieve healthy skin through annual skin exams and dermatologic care. We strive to provide the latest proven, proactive and comprehensive dermatologic care to populations in the expanding geographies we serve by making high-quality skin care timelier and more accessible all while creating a rewarding work environment for our providers and employees. Not only do we offer aggressive compensation and benefit packages, but we offer a culture that is unsurpassed! Requirements Essential Duties and Responsibilities: Welcomes patients and visitors by greeting them in person or on the telephone, answering or referring inquiries. Notes patient arrival in Practice Management System (EMR). Identifies patients by date of birth and name in computer system and creates new account if patient is not in the system. Prepares necessary patient paperwork prior to patient’s appointment. Calls “No Show” appointments to reschedule, makes appropriate notations in Practice Management System and sends letters to patients when necessary. Optimizes patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone and comforts patients by anticipating their anxieties and answering their questions. Helps in emergency situations by quickly responding to patients in distress by using good reasoning and judgment. Reviews Practice Management System (EMR) for information that needs to be updated. Works with patients to obtain updated information and accurately enters information in Practice Management System (EMR). Identifies payer sources, verifies insurance eligibility, financial status and assigns correct payor type. Verifies if prior authorization from insurance is required; notifies Billing Department, if required. Responsible for keeping the reception area clean and organized. Obtains revenue by recording and updating financial information, recording and collecting patient copays and/or balances at check in/out. Protects patients’ rights by maintaining confidentiality of personal and financial information. Maintains operations by following policies and procedures, and reports changes as needed. Contributes to team effort by accomplishing related results, as needed. Routinely demonstrates superior customer service skills. Answers the telephone in a timely and polite manner. Communicates with patients, visitors, providers, and team members in a courteous, professional, cooperative and mature manner. Other duties as assigned by Practice Manager or Area Practice Manager. Benefits Benefits of joining Qualderm Partners: Competitive Pay – Attractive compensation to reward your hard work Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans Disability Protection – Short-term and long-term disability coverage to protect you in unexpected circumstances Additional Wellness Plans – Accident, critical illness, and identity theft protection plans for extra security Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges Exclusive Employee Discounts – Save on products and services with special discounts just for you Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.

Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Assistant Front Office Manager - Task Force . Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more… This position will be responsible for the daily operation of the front desk and liaising with any area impacting guest service. Plans, directs and coordinates activities to ensure exceptional service is achieved. Provides operational support, distributes information, trains, motivates and recognizes team members. Exercises independent judgment and initiative in the course of carrying out overall responsibilities. Responsibilities Always treat guests with courtesy and respect in a variety of situations. Displays honesty & integrity. Supervises the Front Office Department – Lobby Hosts. Conducts pre-shift meetings. Communicates effectively to staff using tools such as development reviews, training, departmental orientation and monthly departmental meetings. Motivates and develops team members. Maximizes room sales, room revenue and profit. Delivers outstanding service and creates memorable experiences. Assists in leading and supervising the operational activities of the front office team within hotel guidelines to provide the highest standard of courteous service while permitting acceptable profit margins. Embraces and effectively lives Arlo Hotels values and culture. Assigns, coordinates, and supervises work activities of Lobby Hosts. Trains, mentors and develops Lobby Hosts. Prepares team member schedules, completes payroll, and monitors labor costs by reviewing daily schedule vs. occupancy and daily operational demands. Ensures work is completed to include shift closings, room deposits, refunds and rebates. All necessary paperwork is completed. Conducts performance reviews with reporting team members. Responds immediately to all emergency situations, completes necessary incident reports, and follows up with guests and staff. Communicates effectively to staff using tools such as: pre-shift briefings, orientation, activities, short take training and developmental reviews. Manages same day rooms inventory and rate yielding. Takes personal responsibility for correcting service problems and creates memorable guest experiences. Education Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to: Hospitality Diploma or Degree preferred. Minimum 2 – 3 years in a management position. Hospitality or customer service. Opera experience. Rate of Pay $64,350 Annual Salary *Contracted from date of Hire to July 21, 2025* We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Jim Norton Auto Group is seeking a motivated and experienced Office Manager to join our team at Jim Norton Ford . In this critical role, you’ll provide operational and administrative support to the Controller , helping manage and streamline dealership office processes. We’re looking for someone who’s organized, proactive, and ready to take ownership of responsibilities — lifting work off the Controller’s plate with confidence. Responsibilities: Serve as the right hand to the Controller, helping manage day-to-day dealership office operations Oversee back-office processes, including accounting support, schedule reconciliations, title processing, and general administrative workflow Monitor and manage paperwork and deal flow from sales, service, and parts departments Assist with payroll prep, bank reconciliations, and month-end closing activities Ensure compliance with internal controls and dealership processes Act as a liaison between departments and contribute to a positive and productive office culture Qualifications: 5 years or more of experience in a dealership accounting office or automotive accounting environment required Solid knowledge of general accounting practices (AP/AR, GL, journal entries) Strong organizational skills with the ability to multitask and work independently Familiarity with Reynolds & Reynolds dealership management systems (DMS) is a plus Professionalism, discretion, and a solutions-oriented mindset High attention to detail, integrity, and initiative What We Offer: A dynamic, supportive, and team-first environment Opportunity to work directly with leadership and make a real impact Competitive pay and comprehensive benefits Growth potential within a respected, growing auto group Benefits Competitive compensation and bonus opportunities Medical, Vision, Dental 401k Group Life Insurance Flexible Spending Account Paid Vacation Physical Requirements The physical requirements of the position are Light to Medium Work. Visual acuity requirements include color, depth perception and field of vision comparable necessary to drive vehicles safely. Constant: Standing, walking, talking, hearing, and typing. Frequent – Repetitive motion. Occasional – Balancing, kneeling, crouching, pushing, pulling, lifting (~15-20 lbs.) Physical Working Conditions This position is subject to inside and outside environmental working conditions including but not limited to: temperature changes, outside weather conditions, slightly elevated ambient noise levels, minor potential physical hazards as electrical, mechanical, and cleaning equipment, and minor atmospheric conditions affecting skin or respiratory systems such as fumes, odors and dusts associated with operating an auto dealership. Jim Norton Auto Group maintains a strong policy of equal employment opportunity for all qualified employees. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws. Ready to make your mark and support operational excellence at Jim Norton Ford? Apply now and become part of a dealership culture that values people, performance, and professionalism. About Jim Norton Auto Group: A trusted name in the automotive industry, Jim Norton Auto Group is known for our commitment to exceptional customer service, employee development, and operational excellence across our dealership network. The Norton Family has been handling Oklahoma’s automotive needs since 1928 and we take pride in providing the best customer experience possible.

Freeman Mathis and Gary, LLP is a rapidly growing, national specialty litigation firm seeking an Office Services Coordinator to join our Atlanta office. The Office Services Coordinator will be assisting in coordinating the firm’s office services which include office vendors, office supplies, and maintenance of shared spaces such as conference rooms, kitchens, and lobbies. This position maintains the Firms exceptional standards for productive office space. The Office Services Coordinator supports the Office Services Supervisor and Administrative Managers. The following set of success factors describe the characteristics of those who are successful in our Firm: Helpful, Congenial, Personable, Positive Unpretentious, Approachable, Respectful, Team Oriented Accountable, Takes Ownership, Corrects Mistakes Organized, Timely, Confidential, Responsive (within 24 hours) Duties and Responsibilities: Sorting, delivering incoming mail/collecting, sending outgoing mail Assist with photocopying, scanning and digital filing of documents Monitoring and maintaining kitchen and office supplies stocked and well organized Making logistical arrangements for meetings, conferences, and other on-site office events Greeting, welcoming, and directing visitors Supply office/workstations for new employees as well as clean out for departing employees Submit service requests to building via portal, as needed Maintains areas of responsibility safe, clean and well organized Other administrative duties and projects as requested Education, Experience, and Skills: High School diploma required Experience working in a professional office environment Proficient in Microsoft Office Suite (Outlook, Word, Excel, OneDrive), experience with use of document management systems a plus Ability to lift up to 30 lbs. Ability to multi-task, prioritize and work under tight deadlines What we offer you Competitive compensation Comprehensive benefits package, including medical, dental, and vision HSA and FSA plans available for employees and dependents Work-life balance Generous PTO policy 401K plan including a 3% Employer Safe Harbor contribution Firm paid life insurance and long-term disability Employee Assistance Program Year-end bonuses and referral fee programs EEO Statement Freeman Mathis & Gary, LLP (FMG) is committed to providing equal employment opportunities to all applicants and employees by maintaining a workplace free of discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status as provided by law. FMG complies with all applicable federal, state, and local laws. This position is subject to our drug‑free workplace policy, which includes the ability to pass a pre‑employment drug screen. Employees may be subject to reasonable‑suspicion drug testing in accordance with Firm policies outlined in the Employee Handbook.

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer! With offices on five continents, the company uses its global network of venues, portfolio of powerful sports and music brands, ticketing and content distribution platforms and its integrated entertainment districts to deliver the most creative and innovative live sports and entertainment experiences that inspire athletes, teams, artists and fans. Position Summary: The Box Office Attendant is responsible for communicating information regarding the location, event, seating options, price structures, and other details to help guests select the best event ticket option. The incumbent will process ticket orders and collects payments. Essential Functions: Accurately and efficiently processes orders for and collect payments from guests. Follow cash handling and inventory procedures to ensure security of assets and inventory. Greet customers with a positive and friendly demeanor. Assist guests by providing information, answering questions and processing requests. Resolve customer concerns by providing superior customer service, utilizing common practices for resolution and escalating to supervisor when needed. Provides up-selling opportunities to similar events in the genre by demonstrating a strong knowledge of upcoming events. Contributes to the team dynamic by assisting coworkers, maintaining the facilities’ cleanliness and helping to develop and maintain a positive work environment. Required Qualifications: A minimum education level of: High School Diploma or its equivalency A minimum of 0-1 years of related work experience Excellent customer service skills Must be able to work independently and in a team setting Good communication skills to effectively communicate with customers and co-workers Basic Math skills Must be responsible and professional Effective decision-making skills Demonstrated ability to work in a fast-paced environment Available to work flexible hours, including nights and weekends AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

Front Office Manager: Job Purpose: To maintain a high quality of services offered to guests through management of the functional areas of reservations, guest registration, bell services, telephone services and guest accounting so as to maintain established operational standards and maximize profits of the hotel. Concierge and garage services may also report to this position. Job Responsibilities: Supervise Front Desk staff: hiring, firing, performance evaluations, training, and development. Schedule staff according to labor standards and forecasted occupancy. Maintain standards of guest service quality. Contribute to the profitability and guest satisfaction perception of other hotel departments. Increase level of guest satisfaction by delivery of an improved product through employee development, job engineering and quality image. Achieve budgeted revenues and expenses and maximizes profitability related to the guest services department. Develop short term and long term financial and operational plans for the guest service department which relate to the overall objectives of the hotel. Participate in the preparation of the annual hotel budget. Manage the reservation function to maintain highest possible room occupancy and average daily rate through suggestive selling by employees. Maintain procedures for credit control and handling of financial transactions, security of monies, guest security and emergency procedures. Receive departmental related guest complaints and ensures corrective action is taken. Ensure staff uses guest interaction skills. Reward employees who meet/exceed guest expectations. Other duties as assigned. Job Skills: Analyze and interpret business records and statistical reports; interpret policies established by administrators. Use mathematical skills to interpret financial information and prepare budgets. Understand the government regulations covering business operations. Make business decisions based on production reports and similar facts, experience, and opinion. Plan and organize the work of others. Change activity frequently and cope with interruptions. Job Qualifications: Experience Minimum 1 year experience on night audit, 2 years experience in front desk operations, and 1 year experience in either direct sales or retail trade; OR, an equivalent combination of education and experience.

Minimum Qualifications: 2 years' experience as a hotel Front Desk Supervisor or 1 year experience as a hotel Front Desk or Front Office Manager. Fosse experience required! JOB OVERVIEW: Supervise the daily operations of the Front Desk staff to maximize revenues and profits while attaining optimal guest satisfaction. ESSENTIAL JOB FUNCTIONS: 1. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. 2.Respond to guest’s special requests, needs, problems, issues and concerns and accommodate groups to ensure optimal levels of guest satisfaction and repeat business. 3. Implement company programs and supervise the daily operations of the Front Desk to comply with SOPS and LSOPs, maximize revenues, and motivate associates to ensure an optimal level of quality service and hospitality are provided to the hotel customers. 4. Supervise the Guest Service Agents by applying the BSA Property Practice Audit. 5. Implement monthly Front Office Meetings focused on Brand Standard Marriott Service, Fosse, Billing and Employee Engagement. 6. Complete QPower Quarterly Goals. 7. Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other employees. Resolve customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising approach to accommodate unusual situation. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered. 8. Comply with attendance rules and be available to work on a regular basis. 9. Perform any other job related duties as assigned. REQUIRED SKILLS AND ABILITIES: Must be available to work a flexible schedule to include nights, holidays and weekends. 1-2 years previous hotel front desk supervisor/manager experience strongly preferred. Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to access and accurately input information using a moderately complex computer system. Ability to stand, walk and continuously perform behind the front desk. Ability to observe and detect signs of emergency situations. Ability to communicate verbally and in writing and prepare complex reports of room availability and revenues generated. Ability to establish and maintain effective working relationships with associates, customers and patrons. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Job Details Job Description Summary Reporting directly to the Branch Sales Manager, the Branch Office Administrator (BOA) assists the field management team with daily operations to reach branch goals. The BOA will perform a broad range of administrative processes and activities related to three core areas: Administrative Support & Business Processing, Recruiting & Agent Onboarding, and Compliance, as well as to respond shifting needs and priorities of the branch as directed by the BSM. Key Job Responsibilities and Accountabilities: Administrative Support & Business Processing Provides friendly and approachable services to visitors, employees, agents and customers. Answers phone calls and directs customers to licensed agents, as needed. Responds to general customer questions, complaints, and service-related questions. Distributes branch office mail and prepares outgoing mail; monitors general email box and routes accordingly. Assists the Branch Sales Manager with completing compliance audit requests. Processes and scans applications. Provides pending business support and follow through (gathering records, applications completion, & missing items). Creates/Exports reports from various systems for management. Processes expenses and reimbursements. Ensures office equipment is in working order. Ensures sales supplies are stocked and current. Coordinates off-site meetings and venues, as well as related logistics. Responsible for organizing private events in the branch at the BSM’s direction (bonus dinners, recognition meetings, promotional payouts by BSO) General office duties: ordering supplies, billing, faxing, filling, & data entry. Recruiting & Agent Onboarding Calls potential candidates and sets appointments for Career Briefings. Prepares materials for Career Briefings. Follows-up with recruits to check on exam progress. Assists in the agent appointment process with the territory office and home office. Compliance Provides administrative support and tracking for all BSO and Cornerstone compliance training sessions. Provides reporting to management on Sales essentials completion. Ensures branch office follows proper procedures and protocols. Prepares branch for compliance audits. Knowledge, Skills and Abilities: Demonstrated experience in researching, analyzing and summarizing information Strong written and oral communication skills Proficiency in MS Office (Word, Excel, PowerPoint, Outlook). Responsive to shifting needs and priorities Strong communication skills Strong attention to detail Education and Experience: Education: High School Diploma or GED Related Work Experience: 2-4 years of work experience in a fast pace, customer facing, multiline phone, administrative role. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job Title Branch Office Administrator Location BLC -ATLANTA W., GA 2058 Job Details Overall Job Summary • Responsible for the day to day operations of the branch from an administrative aspect. Key Job Responsibilities and Accountabilities: • Answering the phone: pick up by third ring, direct customer questions, direct customers to agent • Application processing: Documenting application in the log, prescreening application, C-14, scanning files, order Med records, order Pordamedic • Agent Management & support: maintain agent files, process agent application for employment, order background check, push- agent appointment via home office, order Gryphon log in for each new agent • Office Maintenance: files maintained to standards, office machines in working order and maintained, work areas are clean and neat, supplies are ordered and stocked • System knowledge: PAL, BSPN, Gryphon, nomoreforms, Predictive Index, FSP Account Expense reporting, direct bill expense reporting, EPI • Policy Support: Maintain contact list for all underwriters, follow up for medical records and pordamedic, check the application detail for accuracy, gather missing application items and OFS, correct any underwriting errors; Track and maintain a log of policy and check deliveries; return policy holder calls, process checks related to refunds, and log delivery slips. • BSM support- provide direct support to the BSM and assist him in running the branch smoothly; may assist the BSM with completing compliance audit information; complete FSP and/or R&E reports; assist BSM with reimbursements • Training Support: Maintain NAS material, provide administrative support for all BSO and BLN training sessions such as prepping materials and room, may provide shadowing opportunities and/or training to new BOA's in region; follow-up on BLN training completion; monitor agents through SNA status;. • Recruiting coordination: May assist Telemarketers with the AIRS system; assist with nomoreforms for new managers; will set-up career briefings and sign-in candidates; assist the BSM with other recruiting efforts. • BSO operations: maintains BSO general email box, determines the appropriate person to forward to – agents or managers, prints and distributes information to office as needed. • Aids in Compliance efforts in office including Gryphon system monitoring and reports set up, following up with agent compliance testing, completion of proper and timely termination paperwork CNO Financial is an Equal Opportunity Employer and Affirmative Action Employer. For more information, please click the following link Equal Employment Opportunity is the Law (English) Equal Employment Opportunity is the Law (Spanish) Right to Work Poster (English) Right to Work Poster (Spanish)

Position: Office Coordinator - Addiction Center Qualifications Applicant will possess insurance verification and precertification experience, basic understanding of drug and alcohol addiction, client scheduling, collecting co-pays, entering data into electronic documentation system, and a high level of customer service. Hours Monday-Thursday: 8.30 am - 5.00 pm Friday: 8.00 am - 4.30 pm Responsibilities Greet clients at the front desk Answer phone calls and emails Scheduling new and existing clients Provide information to relevant parties Collect and organize paperwork Verify client insurance Enter information into the electronic billing system and scan to ensure it is entered at time of service Enter client charges / payments into billing system Maintain up to date referral log Run weekly reports and assist counselors with follow up Notify if clients are delinquent with payment Submit weekly reports to central business in a timely manner Order office supplies as needed Update client lists in the electronic system Lock all doors, file cabinets, and turn off lights. Adhere to company policies and standards Requirements Must have two (2) years prior insurance verification experience to be considered. Bi-lingual fluent in Spanish High school diploma Advanced computer skills, excel Excellent communication skills Ability to maintain confidentiality Flexible working schedule required

Thank you for considering a career at Bon Secours Mercy Health! S cheduled Weekly Hours: 40 Work Shift: Days (United States of America) Bon Secours About Us As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Certified Medical Assistant – (CMA) - Physician Office - Richmond OB/GYN at St. Mary's Hospital - Richmond, VA Sign on Bonus - $1,000 Full Time Schedule 8am-5pm M-F Job Summary: The Certified Medical Assistant is a key component of our team that works closely with the primary care physician to deliver excellent patient care to our community, ensuring services are provided within the Medical Assisting scope and state guidelines. The Certified Medical Assistant is responsible for reviewing and updating health records, measuring vital signs, and preparing treatment rooms for upcoming examinations. As part of our team, Certified Medical Assistants will interact with patients and perform various clinical/nonclinical functions as directed by the provider while following HIPAA and OSHA guidelines. Essential Functions: Provides excellent customer service skills by greeting patients and the community in a respectful manner Prepares & reviews patient charts for upcoming visits by verifying that all diagnostic test results, hospital reports, and other medical records are correct and up to date Measures vital signs such as pulse rate, respiration, blood pressure, weight, and height Performs departmental-related clerical duties such as checking inventory, stock supplies, track referrals, and answer phones as needed Must possess the ability to troubleshoot and resolve problems promptly Other duties as assigned Education: High School Degree or GED Licensure/Certification: Active Medical Assisting Certification (required) Basic Life Support (BLS) – American Heart Association (preferred upon hire, required within 90 days of hire) Experience: One year of medical assistant healthcare experience (preferred, not required) Two years of clerical experience in a physician’s office (preferred, not required) Skills & Abilities: Possesses problem-solving skills, basic computer skills, with excellent communication and interpersonal skills. Engage with staff and patients in a professional manner. Position Requirements High school diploma or equivalent Required 1+ year of experience in a medical facility working as a medical assistant or comparable clinical/patient-facing role Preferred CCMA, CMA, Required Primary Functions & Accountabilities Patient intake to include medical/surgical history, medication and allergy review as well as height, weight and blood pressure. Perform clinical functions such as suture or staple removal, cast removal, dressing care or injections preparation. Surgery scheduling to include pre-operative clearance and testing coordination. Order entry via electronic medical record as directed by provider. Respond to patient communication under direction of provider. Follow HIPAA and OSHA guidelines at all times. Education High School Diploma or GED (required) Work Experience 1 year of experience in a clinic or doctor’s office (preferred) 1 year prior authorization experience (preferred) Bon Secours M ercy Health is an equal opportunity employer. Many of our opportunities reward* your hard work with: Comprehensive, affordable medical, dental and vision plans Prescription drug coverage Flexible spending accounts Life insurance w/AD&D Employer contributions to retirement savings plan when eligible Paid time off Educational Assistance And much more *Benefits offerings vary according to employment status. Department: OB-Richmond OBGYN - St. Mary's It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com .

Thank you for considering a career at Bon Secours Mercy Health! S cheduled Weekly Hours: 20 Work Shift: Days (United States of America) Bon Secours As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body, and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence, and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service, and stewardship to create an environment where associates want to work and help communities thrive. Surgical Scheduling – Physician Office - St. Mary's General Surgery - Richmond, VA JOB SUMMARY: The Surgery Scheduling Specialist is responsible for accurately scheduling all inpatient and outpatient surgical procedures. This position would also notify physicians of scheduled procedures and any changes to the schedule. The surgery scheduling specialist would be responsible for verifying patient benefits and precertification from the insurance company when necessary. ESSENTIAL FUNCTIONS: Coordinate and schedule surgeries and procedures as designated by physicians. Interact with patients, physicians, and other staff both within the practice and at outside facilities providing accurate, timely and responsive information. Coordinate processes and route all paperwork as required to meet physician and facility requirements. Ensure efficient telephone communication. Follow all written protocols and procedures of the practice. Demonstrate courtesy and helpfulness toward patients and their families. Verifications of benefits, pre-certifications, and collection of patients’ responsibility. Review and assess pertinent medical documentation in Care Everywhere to complete prior authorization for surgeries. EDUCATION: High School Degree or GED EXPERIENCE: The following qualifications are the minimum requirements necessary to adequately perform this job. However, any equivalent combination of experience, education and training which provides the necessary knowledge, skills and abilities would be acceptable, subject to any legal and/or regulatory requirements. 6 months experience as a medical receptionist with strong knowledge of coding. 6 months related experience and/or training, or equivalent combination of education and experience. SKILLS & ABILITIES: Schedule mutually acceptable appointment times for patients and physicians using computerized scheduling system. Must be able to recognize and respond appropriately to urgent/emergent situations per protocols. Establish and maintain effective working relationships with physicians, staff, and management. Effectively cope with typical job stress. Document work processes as required. Perform other duties as assigned. Adheres to Bon Secours and St. Francis Health System rules, regulations, and polices. Performs other duties as assigned. Assists and supports other departments when needed. Role models professional behaviors, approaches, and attitudes at all times – particularly in stressful and conflicting situations Consistently presents a professional image for Bon Secours Medical Group Bon Secours M ercy Health is an equal opportunity employer. Many of our opportunities reward* your hard work with: Comprehensive, affordable medical, dental and vision plans Prescription drug coverage Flexible spending accounts Life insurance w/AD&D Employer contributions to retirement savings plan when eligible Paid time off Educational Assistance And much more *Benefits offerings vary according to employment status. Department: SU-General Surgery - St Mary's It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com .

Thank you for considering a career at Bon Secours Mercy Health! S cheduled Weekly Hours: 40 Work Shift: Days (United States of America) Bon Secours As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Thank you for considering a career at Bon Secours! We invite you to join out Radiology Technologist Team Radiology Technologist (RT) - Physician Office - Tuckahoe Orthopaedics & Physical Therapy - Richmond, VA $15,000 Sign on Bonus Job Summary: The Radiological Technologist is a certified health professional who, under the direction of an authorized user, is committed to applying the art and skill of diagnostic imaging through the safe and effective use of ionizing radiation, in diagnostic radiology. Essential Functions: Obtains patient's clinical history and appropriate lab work ensuring information is documented and available for use by a licensed practitioner. Positions and immobilizes patient to best demonstrate anatomic area of interest, respecting patient ability and comfort. Applies principles of radiation protection to minimize exposure to patient, self, and others. Performs radiographic procedures by selecting and operating imaging equipment, and/or associated accessories to successfully perform procedures. Verifies informed consent and completes pre and post procedure documentation. Assists licensed practitioner with fluoroscopic and specialized radiography procedures. Applies appropriate aseptic surgical technique as needed. Education: Associates from an ARRT (American Registry of Radiologic Technologists) accredited institute (preferred) Required Licensing & Certifications: Certification and Registration with ARRT (American Registry of Radiologic Technologists) (required) State Licensure (preferred, unless required by the state where the job is being performed) BLS Basic Life Support – American Heart Association (preferred upon hire, must obtain from approved source prior to direct patient care) (required) Experience: Patient centered care Monitor patient conditions during examination Record patient medical histories Working within an interdisciplinary team Attention to detail Critical thinking Skills & Abilities: All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com . Bon Secours M ercy Health is an equal opportunity employer. Many of our opportunities reward* your hard work with: Comprehensive, affordable medical, dental and vision plans Prescription drug coverage Flexible spending accounts Life insurance w/AD&D Employer contributions to retirement savings plan when eligible Paid time off Educational Assistance And much more *Benefits offerings vary according to employment status. Department: OS-Tuckahoe Orthopedics It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com .

This position will be open for application for at least 3 calendar days from the posting date. This position will remain open for application based on business need, which may be before or after the 3-day posting window. Job Description Manager, Renewable Development About the Team Invenergy’s Renewable Development team is responsible for generating new wind, solar, and energy storage opportunities for the company by identifying potential projects and advancing them through the development process. This includes site identification, permitting, resource measurement, establishing interconnection positions and community engagement. Position Overview As a Manager, Renewable Development, you will manage the development of utility-scale solar, energy storage, and wind energy projects in the Southwestern United States. This position will be based in our Portland office or Denver office (with a preference for Portland) . Responsibilities Manage wind, solar, and/or energy storage projects in Nevada, Utah, and/or Arizona Lead development activities in early, mid, and/or late stages of the project Align projects with long-term company strategy and initiatives Identify development prospects, including market assessments, fatal flaw identification and initial site reconnaissance Secure site control for development prospects, including negotiating leases, easements and other agreements with landowners. Coordinate landowner communication efforts. Take a lead role in obtaining certain local, state and/or federal permits Represent Invenergy LLC with customers, landowners, state and local officials and other stakeholders. Initiate and manage generation interconnection activities. Oversee project design. Assist project budgeting and scheduling. Manage tasks according to budgets and schedules, including coordinating internal and external technical support. Basic Qualifications Bachelors Degree 5+ years work experience in the renewable and clean energy industry or relevant experience with 1 year of experience in Project Development. Travel as needed, anticipated 25% of the time Valid driver’s license Eligible to work in the United States without the need for employer visa sponsorship now or in the future Preferred Skills Bachelor’s in Business or Engineer, Master’s Degree or MBA is a plus Ability to manage the development and strategic process for wind and/or solar energy projects . Strong organizational, networking, leadership, time management, and accounting skills. Strong public speaking and personal skills. Ability to write effective, concise reports. Familiarity with solar project development, real estate development, transmission and power project engineering are advantageous. Base Pay $120,000-$145,000 Bonus: 25% - 40% The base pay range reflects the minimum and maximum target salary for the position. Invenergy considers a number of factors when determining base pay offers such as the scope and responsibilities of the position and the candidate's experience, education and skills. In addition to base pay, the total annual compensation package may also include eligibility to participate in our bonus program(s) which are designed to reward individual and company performance. Your recruiter can share more about bonus eligibility for this position during the hiring process. Invenergy offers a variety of other benefits including medical, dental and vision insurance, 401k, paid time off, etc. Invenergy LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person’s talents and strengths. The Manager of Enterprise Project Management Office (EPMO) is responsible for establishing, maturing, and providing direction, and guidance for the Enterprise Project Management Office. This role ensures the successful execution of programs and projects to meet organizational goals and objectives. The Manager will lead a team of program and project managers and work closely with senior leadership to align project outcomes with the strategic vision of the company. The EPMO Manager will oversee project management processes, methodologies and tools to ensure successful high value project delivery across the organization and will work closely with senior leadership to prioritize and allocate resources effectively. Essential Responsibilities: In conjunction with the Director of Enterprise Strategy Management, and in close partnership with IT, develop and implement the EPMO strategy, structure, methodologies, and best practices to ensure effective project management across the organization. Oversee a portfolio of projects aligned with Enterprise Strategy, ensuring alignment of business goals, strategic priorities, and resource capacity. Provide leadership and direction to a team of program and project managers responsible for driving enterprise-level projects, in a matrixed environment. Collaborate with leadership to define and prioritize project initiatives, ensuring alignment with the company's mid-term (1-3 year) objectives and long-term strategic vision. Collaborate across departments to drive improved project management standards and practices, and to deliver maximum value from projects and programs Evaluate, propose, and implement structure to mature the EPMO, to enable more effective project management and delivery across the organization Establish and maintain strong relationships with key stakeholders to ensure project success and stakeholder satisfaction. Monitor and report on project performance, including tracking progress, identifying and communicating risks, and implementing corrective actions as necessary. Drive continuous improvement initiatives to enhance project management processes, tools, and capabilities. Ensure compliance with company policies, standards, and regulatory requirements in all project activities. Manage the EPMO budget, ensuring efficient use of resources and alignment with financial goals. Supporting Responsibilities: Process Improvement: Continuously evaluate and improve project management processes and tools. Change Management: Lead change management initiatives to ensure smooth implementation of new processes and tools. Quality Assurance: Ensure all projects meet quality standards and comply with regulatory requirements. Budget Management: Oversee project budgets and ensure financial resources are used efficiently. Documentation: Maintain project documentation for future reference and audit purposes. Meet department and company performance and attendance expectations. Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information. Perform other duties as assigned. SUCCESS PROFILE Work Experience: Minimum of six (6) years of experience in project or program management, to include at least two (2) years of supervisory experience required. Experience managing a portfolio of complex projects and/or programs over a multi-year timeframe required. Enterprise PMO, Business Transformation Office and healthcare experience preferred. Supervisory experience in a Project Management Office preferred. Education, Certificates, Licenses: Bachelor’s degree in Business Administration, Healthcare Administration, Computer Science, Information Technology, or a related field required. A Master’s degree is preferred. Agile, PMP, and/or PgMP certifications are preferred. Knowledge: In-depth understanding of project management methodologies (e.g., Agile, Waterfall), resource allocation, risk management, and performance reporting. In-depth knowledge of industry-standard tools and standards, including project management software like MS Project, JIRA, and understanding of frameworks like PMBOK and Agile methodologies. Familiarity with the healthcare and insurance industries is a big plus. Excellent presentation, communication and interpersonal skills. Strong and versatile communicator. Strong analytical and problem-solving skills. Proven ability to think critically and analyze complex systems. Adept at evaluating challenges and opportunities accurately, and displaying sound judgement and ability to influence decisions. Ability to engage with senior executives and drive decisions aligned with enterprise strategy. Ability to build and maintain strong relationships with stakeholders at all levels of the organization. Excellent problem-solving and decision-making abilities skills, with the ability to facilitate data-driven decisions. Competencies Building Trust Building a Successful Team Aligning Performance for Success Building Partnerships Customer Focus Continuous Improvement Decision Making Facilitating Change Leveraging Diversity Driving for Results Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 10% of the time. Skills: Our Values We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business: We are committed to doing the right thing. We are one team working toward a common goal. We are each responsible for customer service. We practice open communication at all levels of the company to foster individual, team and company growth. We actively participate in efforts to improve our many communities-internally and externally. We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community. We encourage creativity, innovation, and the pursuit of excellence. Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively. Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.

Job Title Branch Office Administrator Location BLC -SPOKANE, WA 5081 Job Details Overall Job Summary • Responsible for the day to day operations of the branch from an administrative aspect. Key Job Responsibilities and Accountabilities: • Answering the phone: pick up by third ring, direct customer questions, direct customers to agent • Application processing: Documenting application in the log, prescreening application, C-14, scanning files, order Med records, order Pordamedic • Agent Management & support: maintain agent files, process agent application for employment, order background check, push- agent appointment via home office, order Gryphon log in for each new agent • Office Maintenance: files maintained to standards, office machines in working order and maintained, work areas are clean and neat, supplies are ordered and stocked • System knowledge: PAL, BSPN, Gryphon, nomoreforms, Predictive Index, FSP Account Expense reporting, direct bill expense reporting, EPI • Policy Support: Maintain contact list for all underwriters, follow up for medical records and pordamedic, check the application detail for accuracy, gather missing application items and OFS, correct any underwriting errors; Track and maintain a log of policy and check deliveries; return policy holder calls, process checks related to refunds, and log delivery slips. • BSM support- provide direct support to the BSM and assist him in running the branch smoothly; may assist the BSM with completing compliance audit information; complete FSP and/or R&E reports; assist BSM with reimbursements • Training Support: Maintain NAS material, provide administrative support for all BSO and BLN training sessions such as prepping materials and room, may provide shadowing opportunities and/or training to new BOA's in region; follow-up on BLN training completion; monitor agents through SNA status;. • Recruiting coordination: May assist Telemarketers with the AIRS system; assist with nomoreforms for new managers; will set-up career briefings and sign-in candidates; assist the BSM with other recruiting efforts. • BSO operations: maintains BSO general email box, determines the appropriate person to forward to – agents or managers, prints and distributes information to office as needed. • Aids in Compliance efforts in office including Gryphon system monitoring and reports set up, following up with agent compliance testing, completion of proper and timely termination paperwork