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Office Clerk Behavioral Health Assistant Full-Time Day Shift 24759
$17+ / hour
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Job Description
Join Our Team at New Bridge Medical Center!
We are dedicated to providing high-quality, compassionate care to our diverse community. As a leading healthcare provider, we offer a supportive and inclusive work environment. If you’re passionate about making a difference and thrive in a collaborative setting, New Bridge Medical Center is looking for an Office Clerk.
Job Duties
Screens phone calls for staff, as well as daily clinic inquiries from outside families, existing/new patients and agencies.
Types, copies needed by the patient and/or staff utilizing Microsoft word, excel, Alt looked and other programs. (i.e. no-show letters, patient jury duty letters, intake appointment letters)
Schedules follow up/EKG/lab appointments for all patients seen in the outpatient clinic. Checks in patients (attaching Visit IDs) using the scheduling system.
Schedules expedited, direct admit and stand by intake appointments
Using ADS, email, text or any other means approved by the department, the employee communicates with clinicians daily regarding patient concerns and informs clinicians when patients arrive for their appointments
Verify patient insurance via registration face sheets
Proficiently navigates and utilizes the EMR, scheduling system and registration system to assist patients, clinicians and to perform multiple job duties.
Performs general office duties, including but not limited to, photocopying, filing, mail pick-up, distribution to appropriate staff
Operates and has knowledge of all office equipment.
Customer service: shows respect, flexibility, knowledge, confidence, Professionalism, pleasant attitude, patience and helpfulness. All responses should be timely, professional, caring and respectful.
Maintains established departmental policies, procedures, objectives, quality of assurance program, safety, environmental and infection control standards.
Registers fast tracked patients that are direct admits.
Other outpatient specific duties: patient labels on all patient documents; crisis appointment procedures ; patient insurance procedures; compile statistical data for BH OPD and Common Ground. Perform general office duties which include, but are not limited to, all of the above and other related duties that might be assigned.
Demonstrates competence in all procedures required to perform duties of the position.Familiar with the Medical Center=s Mission, Vision, and Values Statements. Understands and adheres to the Medical Centers Code of Conduct.
Other DutiesPerforms other duties as assigned to support the overall objectives of the department and organization.
Position Qualifications
EducationHigh School graduate or equivalent required.
Job Setting/Physical DemandsGeneral office areas. Contact with staff, patients, families, and visitors. Frequent standing/walking. Occasional stooping, stretching, reaching, bending and kneeling
Salary commensurate with experience within posted range
$16.95/ Hour
We provide a comprehensive benefits package, including a competitive medical, dental, and vision plans.
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