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GOODWILL IND OF THE CHESAPEAKE INCBaltimore, MD

$18+ / hour

Office Service Clerk – Call Center PAY RATE - $ 18.22 JOB SUMMARY: This position acts as a telephone triage agent to various 800 hotlines for the HealthChoice and Acute Care Administration in the Division of HealthChoise Customer relations by providing customer service and resolution of recipient and provider concerns for various Medicaid programs which include but are not limited to HealthChoice, Medicaid programs, Maryland Children's Health Program (MCHP), Family Planning program. All inquiry and Complaint calls document the enrolled and provider problems and issues in the Provider Recipient Ombudsman Management Information System (PROMIS). This also includes education of recipients and providers regarding navigation and access of the Medicaid system by reviewing state and federal regulations, policies and procedures. The agent is required to triage all medical complaints from recipients and providers in the Medicaid Programs and is required to document the complaint/issue in the PROMIS database. All complex complaints are referred to the Complaint Resolution Unit within the Division of Outreach and Care Coordination. ESSENTIAL DUTIES & RESPONSIBILITIES:   Answer all incoming phone calls in accordance with MMA policies and procedures and respond to client inquires. Prepare client letters based upon route slips restrictions, to include copying and mailing as deemed necessary. Scan and file all client correspondence, letters and documents. Process all incoming mail to include opening, stamping, indexing, and distributing mail and correspondence to the appropriate designee. Retrieving and responding to phone messages, sorting mail, entering mail and notes into the system files, documenting, corresponding and returning claims for review. Retrieving and responding to email correspondence in accordance with MMA policies and procedures and responding to client inquires. Provide other clerical support services as necessary such as photocopying, scanning, preparing outgoing mail, processing case closures, performing system notes, screen updates, and providing assistance with special assignments. EDUCATION AND/OR EXPERIENCE: High School diploma or equivalent preferred Basic Math skills CERTIFICATES, LICENSES, REGISTRATIONS: None QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS, AND ABILITIES: General experience working in an office setting Ability to perform repetitive motion for long periods of time PHYSICAL REQUIREMENTS: Must be able to lift boxes up to 35 lbs. May be required to regularly sit for extended periods of time, walk, reach with hands/arms with full range of motion. Regularly required to talk and hear WORK ENVIRONMENT: The noise level is usually moderate. REPORTS TO : Manager on duty EOE/MFDV

Posted 30+ days ago

Hive logo
HiveSan Francisco, CA

$50,000 - $65,000 / year

About Hive Hive is the leading provider of cloud-based AI solutions to understand, search, and generate content, and is trusted by hundreds of the world's largest and most innovative organizations. The company empowers developers with a portfolio of best-in-class, pre-trained AI models, serving billions of customer API requests every month. Hive also offers turnkey software applications powered by proprietary AI models and datasets, enabling breakthrough use cases across industries. Together, Hive’s solutions are transforming content moderation, brand protection, sponsorship measurement, context-based ad targeting, and more. Hive has raised over $120M in capital from leading investors, including General Catalyst, 8VC, Glynn Capital, Bain & Company, Visa Ventures, and others. We have over 250 employees globally in our San Francisco, Seattle, and Delhi offices. Please reach out if you are interested in joining the future of AI! Office Manager Role We are looking for an ambitious and enthusiastic Office Manager to support our rapidly growing company. This individual will be responsible for managing all aspects of the office operations and you will also be instrumental in helping to build our company culture. We're looking for an energetic and organized person who excels at tackling new challenges on a daily basis. The environment at Hive is dynamic, fast-paced, and energetic – each day will be different and exciting! Responsibilities Keep our headquarters running smoothly and all of our team members happy; keep the office immaculate: clean, organized, stocked, and ready to create great things Ensure employee happiness with their work environment, especially for meals catering and office maintenance (twice daily catering, weekly snack orders, office supplies, and misc. office needs) Work with our People Ops team to plan and coordinate activities and events (e.g., team outings, company parties, in-office events, etc.) Assist in a variety of HR needs, including benefits administration, immigration, and compliance Support with calendaring, email, and travel of the CEO Serve as facility manager for our SF office with 50+ employees (and growing!) Manage vendors and contractors: planning for, purchasing, and upkeep of workstations, furniture, and employee supplies Act as primary liaison between the company and office building management (e.g. repairs, building code compliance, etc.) Own space planning, including frequent seating rearrangements; assist with build-out of expansion office space Facilitate office physical/equipment access and security awareness Maintain awareness of industry best practices for data maintenance handling as it relates to your role Adhere to policies, guidelines and procedures pertaining to the protection of information assets Report actual or suspected security and/or policy violations/breaches to an appropriate authority Requirements BA / BS degree You have 0-2 years of work experience in a professional setting Desire to work in a fast-paced global environment Regardless of how big or small the task, you approach it with energy and enthusiasm You keep calm under pressure. When something doesn’t go as planned, you can keep your cool and find a solution You love to learn! Whether it be a new way of doing an old task, or a new skill entirely, you are excited about broadening your expertise Organization is your key to success Do-whatever-it-takes attitude Excellent communicator, both written and verbal Who We Are We are a group of ambitious individuals who are passionate about creating a revolutionary AI company. At Hive, you will have a steep learning curve and an opportunity to contribute to one of the fastest growing AI start-ups in San Francisco. The work you do here will have a noticeable and direct impact on the development of the company. Thank you for your interest in Hive and we hope to meet you soon! The current expected base salary for this position ranges from $50,000 - $65,000. Actual compensation may vary depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the total compensation package that is provided to compensate and recognize employees for their work; stock options may be offered in addition to the range provided here.

Posted 30+ days ago

Office Pride logo
Office PrideWesley Chapel, Florida

$14+ / hour

Benefits: Competitive salary Flexible schedule Free uniforms Opportunity for advancement Training & development Office Pride is hiring for a part time Commercial Office Cleaning Technician in the Wesley Chapel Area. Candidates will be available each evening, Monday- Friday, after 6:00pm for about 2.5 hrs each evening - a total of 12-15 hours per week. About our company Suncoast Spotless dba Office Pride of Tampa-Clearwater is a faith-based company that delivers the highest level of commercial cleaning and janitorial services to offices, medical facilities, schools and day cares, churches, banks and more. A noticeably clean facility leaves a positive first impression and reflects well on our customer's business. We are looking for men and women to join our team that are not only committed to serving our customers well, but also resonate with our core values. Honor God Always do what is right Increase brand value Demonstrate honesty, integrity and a hard work ethic Total customer satisfaction Go the extra mile Persevere with a servant’s attitude Accountability to commitments About the position As a Commercial Cleaning Technician at Office Pride, you will play a crucial role in ensuring the cleanliness, tidiness, and overall maintenance of our facilities. You will be responsible for upholding our high standards of cleanliness, which is essential to create a positive and welcoming atmosphere for our employees, clients, and visitors. The ideal candidate will possess an eye for detail and take pride in their work, displaying a proactive approach to cleanliness and organization. Responsibilities: Perform regular cleaning and maintenance tasks, including sweeping, mopping, vacuuming, and dusting to maintain a clean and sanitary environment. Clean and disinfect restrooms, ensuring supplies are stocked and well-maintained. Handle waste disposal and recycling activities in an environmentally responsible manner. Monitor and maintain the cleanliness of common areas, hallways, and public spaces. Keep track of cleaning supplies and equipment inventory and notify the supervisor when replenishment is needed. Report any maintenance issues or safety hazards to the appropriate personnel promptly. Follow all safety protocols and company policies to maintain a secure and hazard-free workplace. Qualifications: Previous custodial or cleaning experience is preferred, but not required. We value a positive attitude, reliability, and a strong work ethic. Attention to detail and the ability to follow cleaning protocols and procedures. Knowledge of proper cleaning and sanitation techniques, as well as the safe usage of cleaning equipment and chemicals. Ability to work independently and manage time efficiently. Physical capability to lift and move heavy objects, climb stairs, and stand for extended periods. Strong communication skills and the ability to work effectively with team members. Your own reliable transportation Job Specifics: Schedule: Monday- Friday, Starting around 6:00 PM for a total of 10-12 hours per week Pay rate: $14/hour Paid Weekly Location: Tampa Bay Area Additional hours are available Compensation: $14.00 per hour Office Pride Commercial Cleaning Services is one of the most respected full-service janitorial and commercial cleaning companies in the nation. Built on a foundation of strong core values and a commitment to service excellence, our goals are to provide total customer satisfaction and a rewarding work environment for team members. Compensation: $14.00 per hour Office Pride Commercial Cleaning Services is one of the most respected full-service janitorial and commercial cleaning companies in the nation. Built on a foundation of strong core values and a commitment to service excellence, our goals are to provide total customer satisfaction and a rewarding work environment for team members. You will be applying for a job with an independently owned and operated Office Pride franchised business and not with Faith Franchising Company, Inc., the franchisor of the Office Pride system, or any of its affiliates. Each franchise handles all employment matters for their specific location. Office Pride® is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Posted 30+ days ago

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Ruiz Food ProductsFrisco, Texas

$80,000 - $90,000 / year

Ruiz Foods has been family owned since 1964, is one of the largest Hispanic-owned companies in the country and is the proud maker of two #1 brands: El Monterey frozen Mexican food and Tornados roller grill taquitos in grocery stores and convenience stores across the US and Canada. Are you looking for career development opportunities in an exciting company that cares about its team members and consumers alike? Come join our team and help us continue our industry-leading trac k record of growth, quality, and delicious food! The Executive Assistant and Office Administrator ("EAOA”) is responsible to provide comprehensive support to the President and CEO (“CEO”), senior executives who report to the CEO. The EAOA also provides support to the Executive Chairman of the Board of Directors and to the Board of Directors, serves as a liaison for the senior management team, manages Ruiz Foods’ headquarter office operations, and organizes travel and events for the senior management teams in compliance with company policies. The EAOA must be creative and enjoy working in a fast-paced environment. The ideal individual will have the ability to exercise good judgment in a diversity of situations, with strong written and verbal communication, administrative, and organizational skills, the ability to maintain a realistic balance among multiple priorities,the ability to manage sensitive matters with a high level of confidentiality and discretion especially decisions directly impacting the global operations of the company. COMPENSATION : $80,000 - $90,000/Year DOE RESPONSIBILITIES : Serve as the primary point of contact for all internal and external constituencies on all matters pertaining to the CEO, including those of a highly confidential or critical nature. Prioritize and determine appropriate course of action, referral, or response, exercising judgment to reflect CEO’s style and company policy. EAOA is to consider themselves to be a personal representative of the CEO, providing both a “gatekeeper” and “gateway” role and a bridge for smooth communication between the CEO and all constituencies, demonstrating leadership, maintaining credibility and trust. The EAOA will preview and prioritize email communications to the CEO and handle all of the CEO’s incoming communications by mail or telephone. The EAOA will coordinate the CEO’s outreach activities within the organization and externally, and will follow up with contacts made by the CEO to cultivate ongoing relationships. Provide complex calendar management for the CEO. Prioritize inquiries and requests while troubleshooting conflicts; make judgments and recommendations to ensure smooth, efficient day-to-day engagements. Work closely with the CEO to keep them well informed of upcoming commitments and responsibilities, following up appropriately. The EAOA is to have a sense of issues taking place in the environment and keep the CEO updated. The EAOA anticipates the CEOs needs in advance of meetings, conferences, events, etc. Act as primary liaison and support for Executive Chairman and Board of Directors . Arrange and handle all logistics for Board meetings and events: schedule meetings, coordinate timely submission of Board materials to Board Secretary, troubleshoot Board member travel, logistics, compensation, and expense reimbursement concerns. Complete a broad variety of administrative tasks that facilitate CEO’s ability to effectively lead the organization, including: Assist with special projects; collect and prepare information for meetings; compose and prepare correspondence; assist in preparation of Prepare Word, Excel, PowerPoint presentations, agendas, reports, and other documents in support of objectives for the organization; maintain contact lists, make travel arrangements for CEO, Executive Chairman, and other senior executives, coordinating and ensuring executive, board, and shareholder travel occurs in compliance with the Air Travel Policy Risk Management (CPM No. BD-00-01); prepare expense reports; facilitate in payment of vendor invoices; develop and manage budgets and support cost-center compliance for office and Board related expenses. Coordinate Operating Team and other senior leadership meetings, and events. For events held in the headquarters office, act as the primary liaison with Hall Office Park on event space needs, and approving shared conference and hotel office reservations based on headquarters office priority needs, and logistics planning. For offsite events, provide logistics and event planning support as needed. Manage Hall Office Park Tenant issues by serving as the liaison for all tenant and landlord issues relating to the office work environment, arranging when needed for Landlord maintenance, ensuring compliance with Tenant Responsibilities as outlined in the lease agreement, coordinating Tenant maintenance issues, etc., developing office procedures or guidelines to enhance shared space, maintaining the office seating chart, oversee replenishment of office materials such as snacks, printer supplies, paper, office supplies. Supervision of other headquarters administrative staff including ensuring clerical and administrative coverage for all business days, developing office policies as appropriate, conflict resolution, delegating or assigning shared office responsibilities to administrative staff, developing a system for managing shared space, approving shared space requests. Provide hospitality by welcoming all Executives’ guests, greeting them, in person or on the phone; answering or directing inquiries. Other projects and duties as assigned for the overall benefit of the company. QUALIFICATIONS : Associate degree required, bachelor’s degree preferred. 4+ years of related experience required in working in an executive assistant role supporting C-Level executives. Advanced Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint) is a must. Excellent communication and time management skills; proven ability to meet deadlines; impeccable attention to detail. Ability to function well in a high-paced environment; performs additional duties as assigned by executives. Regular working hours of M-F 8:00 am – 5:00 pm in office. Some flexible hours may be required from time to time to handle the needs of the business for projects and meetings. PREFERRED ATTRIBUTES: Business sense - has a strong business sense and can decipher priorities and make sound judgment calls when needed. Commitment to excellence - perform duties at the highest level possible on a consistent basis. Judgment and confidentiality - demonstrate ability and temperament to work with sensitive information. Professionalism - Professional presence and demeanor and ability to deal effectively with diverse groups of people, including owners, Board members, senior executives, team members, community leaders, vendors and other stakeholders. This position is expected to uphold the highest standards of professionalism and discretion at all times. A professional appearance is essential; presence and appearance should present a polished and business appropriate image. Service focus - dedicated to meeting the expectations of the CEO and COO and other senior executives by maintaining effective relationships with interested parties. Problem solving - ability to think outside of the box with a sense of urgency to situations and events that require quick response or turnaround. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. CERTIFICATES, LICENSES, REGISTRATIONS Valid Driver’s License; must remain insurable under the company’s automobile policies. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Posted today

Jackson Hewitt logo
Jackson HewittWashington, Pennsylvania

$15 - $20 / hour

Benefits: Bonus based on performance Competitive salary Employee discounts Flexible schedule Paid time off Training & development Opportunity for advancement Jackson Hewitt is currently accepting applications for a Seasonal Office Manager position. This role offers a unique opportunity for individuals seeking flexible, short-term employment that aligns with personal and professional commitments. Whether you're supplementing your income or exploring a new career path, we welcome candidates from all backgrounds. Position Overview Duration: Approximately 12 weeks (January through April) Hours: 32–40 hours per week Compensation: Overtime paid at 1.5x hourly rate 24 hours of Paid Time Off (PTO) Performance-based bonus opportunities Training: Candidates must be willing to attend training sessions prior to the commencement of tax season. Key Responsibilities As Office Manager, you will play a critical role in ensuring the smooth operation of our tax preparation office. Responsibilities include: Supervising and training seasonal staff Preparing tax returns Managing office communications (phone, email, in-person) Maintaining a clean, organized, and professional environment Monitoring inventory and ordering office supplies Coordinating daily operations and multitasking effectively Demonstrating strong verbal and written communication skills Candidate Qualifications Prior experience in office management or supervisory roles preferred Strong organizational and multitasking abilities Excellent interpersonal and communication skills Willingness to attend training sessions prior to the tax season Why Join Jackson Hewitt? Flexible scheduling to support work-life balance Supportive team environment with growth potential Opportunity to gain valuable experience in a dynamic industry Apply today to become part of a trusted brand and make a meaningful impact this tax season. We look forward to reviewing your application. Compensation: $15.00 - $20.00 per hour Working at Jackson Hewitt Jackson Hewitt is an innovator with nearly 6,000 locations, and we’re on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more. Taxes are fun (really!) Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too. PTIN Certification: Yes By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee’s job application process is specific to that franchisee and will not be communicated to any other entity.

Posted today

Lutheran Senior Services logo
Lutheran Senior ServicesPeoria, Illinois

$16 - $25 / hour

Job Description: Summary: To provide administrative and clerical support to ensure the efficient operation of the department or office. The Office Assistant upholds the EverTrue mission of “Older Adults Living Life to the Fullest”, core values and code of conduct with a high degree of confidentiality. Responsibilities Types routine documents and correspondence; prepares, retrieves and enters data for reports and databases; sets up and maintains filing systems and other clerical tasks. Handles inquiries and incoming work requests; reviews files and records to answer requests for information. Provides customer service and acts as a receptionist, in addition to clerical tasks, by answering the telephone and greeting visitors, residents and guests. Provides information to both customers and team. Receives, sorts and distributes incoming mail. Prepares and sends outgoing mail and packages and arranges pick-up when needed. Photocopies, scans and faxes as needed. Organizes and schedules appointments and meetings and may schedule space and equipment. Monitors and orders inventory of office supplies. May troubleshoot equipment issues such as printers and arranges for service when needed. May hold the responsibility of coordinating their Community’s volunteer program in conjunction with a designated member of the EverTrue Volunteer and Community Engagement team, which may include determining volunteer needs, onboarding and orientation, record-keeping, evaluation and retention of the volunteers. Qualifications, Knowledge, Skills & Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. 6 months of prior experience in a clerical, receptionist or customer service role. High school diploma or equivalent. Ability to provide customer service to internal and external customers. Ability to work under general oversight and as part of a team. Proficiency with Microsoft Office; good keyboard skills. Physical Requirements and Working Conditions The physical requirements and working conditions described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties and responsibilities. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, reach with hands and arms, handle, or feel objects, tools, or controls. The employee frequently is required to walk; and stoop, kneel, crouch, or crawl. Occasional lift, push/pull of up to 10lbs of paper and other supplies. The employee views a computer screen for long periods of time and uses the telephone to accomplish much of the work to be done. The work area is well lighted, ventilated and climate controlled. The noise level in the work environment is usually low to moderate. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable federal, state and local laws and standards. EverTrue Pay & Benefits Pay grade: 09, $16.20/hour to $25.15/hour. Eligible for shift differentials: No. For information on EverTrue benefits-eligibility by employment status, please see below. All employees : Paid Time Off (PTO) and PTO Sell-back, Retirement savings benefits with an employer match contribution, Education Financial Assistance, Employee Assistance Program (EAP), Wellness, Pay advances (PayActiv), Caregiver support (TCARE), Leaves of Absence, Special retail deals and discounts (Perkspot), and Commuter support. Part-time : In addition to the benefits provided to all employees… Extended Sick Pay, Bereavement Pay, and Jury Duty Pay. Full-time or Weekend Option : In addition to the benefits provided to all employees and Part-time employees… Medical/Pharmacy, Dental, Vision, Flexible Spending Accounts (Healthcare and Dependent Care), Life insurance, Disability (Long-term and Short-term), Voya income protection benefits (Hospital, Critical Illness, and Accident), and Pet insurance. Additional Information: N/A

Posted today

LifeStance Health logo
LifeStance HealthMount Laurel, New Jersey

$20 - $21 / hour

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Job Summary: The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. Compensation : $20.00 - $21.00/hour, plus quarterly bonus/incentive potential Location : 10000 Midlantic Dr. Suite 101E Mt. Laurel, NJ 08054 Duties/Responsibilities: Operational Excellence: Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. Collect all in-person and telehealth co-payments and account balances at the time of service. Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: Provide general clinician support – assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. Coordinate with clinicians pertaining to any additional patient questions. Support clinician schedules by auditing for appointment accuracy. Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: Ability to multitask and prioritize duties to support delivery of high-quality patient experience. Ability to work independently and as a team member. Strong communication skills, both written and verbal. Proficient in using Computer Software Applications (Microsoft Office & EMRs) Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: High School or equivalent required, associates/bachelor’s degree, preferred. 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law. #LI-BM1 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.

Posted today

Medical University of South Carolina logo
Medical University of South CarolinaCharleston, South Carolina
Job Description Summary Greets and welcomes patients and families in person or on the telephone. Optimizes the patients’ experience and clinic efficiency time by scheduling appointments appropriately, either by phone or in person. Maintains patient accounts by obtaining, recording, and updating personal and financial information accurately and effectively. Collects Co-pays and prior patient balances. Protects patients' rights by maintaining confidentiality of personal and financial information. Position also involves customer service, message distribution, ancillary scheduling and referrals management. Ability to interact with medical professionals and other care team members from diverse cultures and background. Entity Carolina Family Care, Inc. (CFC) Worker Type Employee Worker Sub-Type​ Regular Cost Center CC005335 CFC COMM MUSC Health Atlantic Cardiovascular Associates Pay Rate Type Hourly Pay Grade Health-20 Scheduled Weekly Hours 40 Work Shift Job Description · Obtain and update demographic and insurance information for all patients. · Meet standard productivity metrics while performing the pre-registration and registration process. · Complete all regulatory and compliance related forms for the visit. · Complete verification and payment workflow, including screening for potential funding sources, and setting patient expectations for reimbursement. · Demonstrate commitment to positive patient and family experiences and excellence in customer service. Additional Job Description Required Minimum Training and Education: High School diploma or equivalent education required. One year of customer service experience required. Must have basic computer skills. Previous healthcare front desk experience preferred. Demonstrate ability to organize and prioritize work, provide excellent verbal and written communication, interact tactfully with customers and establish and maintain effective relationships with others. Required Licensure, Certifications, Registrations: n/a Physical Requirements: Continuous requirements are to perform job functions while standing, walking and sitting. Ability to bend at the waist, kneel, climb stairs, reach in all directions, fully use both hands and legs, possess good finger dexterity, perform repetitive motions with hands/wrists/elbows and shoulders, reach in all directions. Maintain 20/40 vision corrected, see and recognize objects close at hand and at a distance, work in a latex safe environment and work indoors. Frequently lift and/or carry objects weighing 20 lbs (+/-) unassisted. Lift from 36" to overhead 15 lbs. Infrequently work in dusty areas and confined/cramped spaces. If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

Posted 3 days ago

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VINCENT MANAGEMENT GROUP & ASSOCIATESAlbany, New York

$17+ / hour

Vincent Management Group is a licensed employment agency and consultancy firm. We offer employer solutions. We are looking for a contract enrollment agent. Responsibilities: Answer phones Data Entry Recruiting Provide superior customer service, assisting with fingerprinting and document scanning using advanced technology. Verify customer identity and maintain database records accurately. Perform biometric processing to meet program accuracy standards. Adhere to company policies and maintain confidentiality Complete administrative duties Represent the company in a professional and customer-oriented manner. Qualifications: Must be a US citizen. High school diploma or equivalent. Minimum one year of applicable experience, sales experience preferred. Proficiency in Microsoft Office Suite. Must be at least 18 years old and pass background screenings. Reliable transportation and valid driver’s license required. Benefits: Daily Pay based on Quota and Monthly Bonuses, Flexible Schedule Hours: 25 hours per week Monday- 12:30 pm-4:30 pmTuesday- 8:30 am-12:30 pmWednesday- 8:30 am-12:30 pmThursday- 8:30 am-12:30 pmFriday- 8:30 am-4:30 pmEvery other Saturday 10:30am- 3:30pm Compensation: $17.00 per hour Savco Healthcare & Staffing Solutions is a subsidiary of Vincent Management Group, LLC (operating as Vincent Management Group & Associates in some states.) We are a licensed and nurse-owned employment agency with over 25 years of experience. We provide healthcare staff to a large network of providers locally and nationwide. With enormous success in the healthcare industry, we have seen tremendous growth. With an outstanding reputation in the healthcare industry, we know what employers are looking for. Our staff undergoes a rigorous application and vetting process to ensure our clients are not just filling an immediate vacancy. Still, they have access to some of the most highly trained and qualified staff. Many of our healthcare professionals have worked with Savco Healthcare & Staffing Solutions for over ten years or more.

Posted 3 weeks ago

Lincoln Property Company logo
Lincoln Property CompanyArlington, Virginia
We’re hiring a highly organized and proactive Office Administrator to play a crucial role in ensuring the smooth and efficient operation of our office. This position requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Responsibilities: Ensure the smooth running of the office by maintaining office organization, appearance and functionality, including day to daily opening and closing procedures. Manage office supplies inventory and place orders as needed. Coordinate maintenance and repairs of office equipment and facilities. Receive, sort, distribute and prepare incoming and outgoing mail and packages daily. Anticipate the needs of others to ensure a seamless and positive experience. Greet visitors, clients and vendors. Answer and direct phone calls and emails to appropriate personnel. Handle inquiries and resolve issues promptly and professionally. Carry out administrative duties such as filing, typing, copying, binding, and scanning. Prepare and edit correspondence, reports and presentations. Schedule and coordinate meetings, appointments and reservations. Manage and organize company documents, both physical and digital. Assist in planning and organizing office meetings and events to include managing the conference room calendar, ordering catering, setting up and breaking down supplies as needed. Desired Competency, Experience and Skills: High school diploma or equivalent; Associate’s or Bachelor’s degree preferred Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Strong organizational and multitasking abilities. Excellent written and verbal communication skills. Attention to detail and problem-solving skills. Ability to work independently and as part of a team. Desire to be proactive and create a positive experience for others This position is 100% in-office . The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position. About Lincoln Property Company Lincoln Property Company (“Lincoln”) is one of the largest private real estate firms in the United States. Offering a fully integrated platform of real estate services and innovative solutions to owners, investors, lenders and occupiers, Lincoln supports the entire real estate lifecycle across asset types, including office, multifamily, life science, retail, industrial, data center, production studio, healthcare, government, universities, and mixed-use properties, throughout the United States, United Kingdom, and Europe. Lincoln’s combined management and leasing portfolio on behalf of institutional clients includes more than 680 million square feet of commercial space. For more information, visit: www.lpc.com . All job offers are contingent on completion of a background check and proof of eligibility to work in the United States. By submitting your information or resume in response to this opportunity, you acknowledge that your personal information will be handled in accordance with Lincoln Property Company's privacy policy. Lincoln Property Company does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by Lincoln Property Company to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that Lincoln Property Company will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. At this time, we are not working with any agencies.

Posted 30+ days ago

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The Los Angeles Cancer NetworkRiverside, California

$25 - $28 / hour

The mission of The Los Angeles Cancer Network is to provide unparalleled care to each patient that comes through our doors. We offer individualized treatment using the most recent and relevant proven advances in cancer care, curated with deliberation and compassion. LACN is committed to educating and supporting our patients and their families through every step of the way. We deliver a unique approach for every patient to ensure they receive treatment best suited to their condition, age, and other important factors. We do this by participating in important clinical research, encouraging screenings for early detection, and providing innovative treatment. We are proud to be at the forefront of cancer research through our partnership with OneOncology. Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve. Job Description: The Office Supervisor embodies the compassion and care central to the LACN mission, overseeing the day-to-day operations of their assigned clinic. This individual will provide support by training, supervising, and developing their team members. Responsibilities include leading morning huddles, assist employees with their missing/incorrect punch times by editing their timesheets, and regularly communicating challenges or successes to LACN Leadership. The Office Supervisor will oversee Front Desk and MA team members to ensure optimal efficiency and directly oversee the achievement of assigned benchmarks, including MIPS, OMH+, and other initiatives, utilizing clinical and managerial skills effectively. Education and Experience: 3-5 years of medical office experience.Demonstrated leadership skills in the healthcare field. Previous Oncology/Hematology experience preferred. Proficient with Electronic Medical Records Systems and Microsoft Office. Key Competencies: Strong customer service background, preferably in a healthcare setting.Excellent written and verbal communication skills. Knowledge of computer/telephone support, preferably in the healthcare industry.Ability to resolve customer issues calmly and professionally with diplomacy and tact Additional Requirements: Great Customer Service Skills.Knowledge of medical terminology, specifically in Oncology/Hematology. Able to travel to satellite clinics when necessary.Must be willing and able to lift up to 25 pounds. Salary Transparency: Exact compensation may vary based on skills, education, certifications, experience, and location. Hourly Rate - $25.00 per hour to $28.00 per hour.

Posted 30+ days ago

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New York City Housing Development CorporationNew York, New York

$70,000 - $80,000 / year

Description Office Maintenance Technician The New York City Housing Development Corporation (HDC) is a public benefit corporation and the nation’s largest municipal Housing Finance Agency. HDC’s programs support the construction and preservation of multi-family affordable housing in New York City. Area of Talent: Office Services Position Type: Full Time/Exempt Salary Range: $70,000 to $80,000 Location: NYC/Financial District Position Summary : T he Office Maintenance Technician maintains and services a facility's mechanical equipment, control systems, power distribution systems, and HVAC systems. Performs preventative maintenance and routine repairs to a facility's systems and equipment. Conducts periodic safety and maintenance inspections to evaluate equipment for replacement and identify wear and tear. This role reports to the Chief of Office & Facilities Management. Responsibilities : Performing routine inspections, preventative maintenance and repairs, and responding to maintenance requests to minimize operational disruptions and to ensure smooth and efficient operation of HDC’s office and its equipment. Regularly check and service equipment and facility systems, including HVAC, electrical, and plumbing systems, to identify and fix issues before they malfunction. Ensuring that HVAC and other equipment and systems operate efficiently and safely. Assisting with coordinating equipment repairs and maintenance tasks, work closely with HDC vendors, building maintenance team, ensuring that work is completed in an efficient, cost-effective, and safe manner. Assisting with ordering necessary replacement parts and coordinating with outside contractors for specialized tasks and repairs. Understanding of Computerized Building Management System (BMS) and other maintenance management software. Ensuring that all maintenance activities are conducted safely and in compliance with relevant regulations and standards. Assisting with general tasks like furniture arrangement and mailroom support. Act as a Fire Safety Warden, manage HDC’s fire brigade, coordinate fire drills with building management. Must be available to respond to emergencies outside of business hours Required Qualifications : Bachelor's degree preferred Minimum of three years of experience providing support in a professional office setting Strong understanding and experience in the design, operation, and maintenance of building systems - including HVAC, electrical and plumbing systems and other relevant systems and equipment Ability to adapt to changing priorities and work in a dynamic environment Must have a valid driver's license, driving experience and be able to drive if needed Ability to perform hands on tasks and lift at least 25 pounds Preferred Skills and Qualifications: Detail oriented with excellent communication, organizational and problem-solving skills Effective interpersonal, verbal, and written communication skills Ability to adapt to different working environments and situations quickly Proficient in Microsoft Office such as Word, Excel, Outlook, etc. Ability to handle multiple tasks, prioritize duties and responsibilities, implement new strategies Ability to build relationships with external parties. Ability to visually inspect conditions and equipment to determine that standards are met Building Systems Maintenance Certificate It is strongly preferred that you submit a cover letter with your resume. You may also fax your resume and cover letter to (212)227-6816. HDC demonstrates a strong commitment to its employees by providing a salary that is competitive and commensurate with experience and excellent benefits, including: Health Benefits at a reasonable cost Dental and Vision Benefits at no cost Retirement savings plan with a generous match and a pension plan Paid holiday, vacation, sick time and parental leave Professional development opportunities Public Service Loan Forgiveness for eligible employees Wellness reimbursement Back-up Caregiver Benefit HDC is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. HDC is committed to the full inclusion of all qualified individuals. As part of this commitment, HDC will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please complete the reasonable accommodations section on the application or contact Human Resources by emailing [email protected] .

Posted 1 day ago

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AEG WorldwideRoyal Oak, Michigan

$10 - $15 / hour

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer! With offices on five continents, the company uses its global network of venues, portfolio of powerful sports and music brands, ticketing and content distribution platforms and its integrated entertainment districts to deliver the most creative and innovative live sports and entertainment experiences that inspire athletes, teams, artists and fans. Position Summary: The Box Office Attendant is responsible for communicating information regarding the location, event, seating options, price structures, and other details to help guests select the best event ticket option. The incumbent will process ticket orders and collects payments. Essential Functions: Accurately and efficiently processes orders for and collect payments from guests. Follow cash handling and inventory procedures to ensure security of assets and inventory. Greet customers with a positive and friendly demeanor. Assist guests by providing information, answering questions and processing requests. Resolve customer concerns by providing superior customer service, utilizing common practices for resolution and escalating to supervisor when needed. Provides up-selling opportunities to similar events in the genre by demonstrating a strong knowledge of upcoming events. Contributes to the team dynamic by assisting coworkers, maintaining the facilities’ cleanliness and helping to develop and maintain a positive work environment. Required Qualifications: A minimum education level of: High School Diploma or its equivalency A minimum of 0-1 years of related work experience Excellent customer service skills Must be able to work independently and in a team setting Good communication skills to effectively communicate with customers and co-workers Basic Math skills Must be responsible and professional Effective decision-making skills Demonstrated ability to work in a fast-paced environment Available to work flexible hours, including nights and weekends Payscale: $10 - $15 Bonus: This position is not eligible for a bonus under the current bonus plan requirements. Benefits : Part-time: This position may be eligible for benefits (ACA qualification). AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

Posted 30+ days ago

Metropolitan Family Services logo
Metropolitan Family ServicesChicago, Illinois

$44,000 - $50,000 / year

If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY ! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do. Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company’s bottom line? Then we’d love to hear from you! We are currently looking to fill a Senior Services Office Lead role at our North office in Chicago. Also working at nearby locations: Edgewater Senior Center: 5917 N Broadway St, Chicago, IL 60660 North Center Senior Center: 4040 N Oakley Ave, Chicago, IL 60618 SALARY: The average starting salary for this position will fall in the range of $44,000 and $50,000 annually. Where candidates fall in this range will be based on skill and experience level. ESSENTIAL JOB FUNCTIONS: Provide ongoing outreach and engagement to build relationships with clients 55 years and older and inform them of available resources. Complete assessment to understand basic needs, quality of life indicators, current services, and to identify opportunities for education/socialization and recreational activities. Organize and coordinate recreational, social and educational activities for seniors. On-going engagement, reassessment and goal planning. Conduct well-being checks as needed. Handle emergency and crisis situations with residents. Establish a senior group to support the development of community events and activities. Aware of all resources in the community and will work with these resources to provide referrals for seniors. Serve as an advocate. Track and follow up as appropriate. Work within contract, grant, and program requirements including meeting timelines and reporting requirements. Enter documentation in CMTS and file by assigned timeline. With program supervisor approval or higher, authorize limited amounts of financial assistance to clients. Track and manage deliverables to meet and exceed monthly goals. Take increasing responsibility for own professional development, utilizing supervision and other developmental opportunities within and outside the agency to enhance skills and understanding. Other programmatic duties assigned by supervisor. Work effectively with diverse staff and service populations. Attend monthly coordination and community meetings. Work a rotating weekend/evening schedule per year that includes a Saturday and at least one late night required . Plan accordingly, as needed in response to scheduled activities/ events at assigned buildings. Other duties as assigned. KNOWLEDGE, SKILLS, and ABILITIES: Demonstrated ability to render adequate service to clients and to organize and manage job efficiently. Requires mobility to work with senior caseload. Ability to maintain assigned community and home-based services. Ability to work effectively with diverse individuals and groups. Provide a high level of customer service to residents, partners, funders, visitors etc. Excellent skills in a wide array of computer software, including Word, PowerPoint, and Excel. Excellent oral and written communications skills, including knowledge of grammar and spelling, and ability to compose documents and letters and to proofread and edit documents as needed. Ability to work both individually and as a team member in a highly complex and face-paced environment. Excellent tact, consideration, and good judgement in dealing with a wide range of the public. QUALIFICATIONS: High School Diploma or GED required . 1+ years of experience in a related field or senior populations required. Bachelor’s degree in social work or related field from an accredited college or university preferred. ADDITIONAL REQUIREMENTS: Satisfactorily pass all relevant screenings and criminal background checks. TRANSPORTATION/TRAVEL REQUIREMENTS: Driving for work not required with a personally owned vehicle. Travel between sites is required . PHYSICAL DEMANDS While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal. The employee may occasionally lift and/or move up to 25 pounds. Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here ! Some highlights include: Medical Coverage, Dental Coverage, and Vision Coverage. Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date. FREE General Medicine and Behavioral Health Teladoc services provided to all team members. Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility. And so much more! Make sure you click here to see the full suite of benefits offered! Some of the above benefits are available for part-time and temporary workers, but not all. Be sure to inquire upon your hire as to which benefits apply to you. MORE ABOUT US: Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment. This job description is not designed to cover nor contain a comprehensive, exhaustive listing of duties and responsibilities, and it is expected that employees understand there may be other duties assigned outside of the written language that appears here. Metropolitan Family Services reserves the right to amend, add, change, and/or remove responsibilities to meet business needs as necessary, at any time, with or without notice to employees

Posted 1 day ago

West Monroe logo
West MonroeSeattle, Washington

$184,900 - $250,100 / year

Are you ready to make an impact? West Monroe is currently seeking a Senior Manager to join our Operations Excellence practice within our Enterprise Strategy & Execution (ES&E) discipline. This person will bring expertise supporting clients through large-scale transformation initiatives to ensure value capture and adoption of transformation efforts by establishing a central transformation office with distinct functions to drive delivery orchestration, change management, enterprise architecture, vendor management, and value realization. ES&E consultants deliver comprehensive solutions that transform operations through strategic sourcing, effective transformation management, and optimizing people, process, and technology. Candidates should also have experience in helping to develop and/or enhance supporting methodologies and tools, as well as integrating these with other consulting solutions (e.g., technology and vertical practices). What you’ll do: Conduct transformation readiness assessments, advise on current state and ideal state of existing transformation offices, and stand-up transformation offices to execute and sustain change. Serve as a delivery leader on engagements of moderate to high complexity and scale, communicating with client sponsors directly without oversight, and exemplifying engagement management, client relationship, client satisfaction, risk management, and delivery team management skills. Oversee engagement scope, budget, deliverables, profitability, work management and reporting, change management, vendor management, and team development. Partner with discipline leadership to drive firm direction and strategy for functional area. Collaborate with industry practice leaders to develop tailored go-to-market approaches. Remain up to date on relevant technology, build methodologies, and oversee quality assurance and toolsets used within the practice. Position self as a ‘go-to’ for farming and/or business development opportunities by partnering with other West Monroe practices to cross-sell capabilities to our clients, originating multiple projects, leading complex pursuits, and identifying competitive threats or market trends that require preparation. Develop SOWs and pricing tools to ensure projects are profitable, scope is feasible, and the project poses no reputational risk to the firm. Author white papers and deliver presentations (internal and external) on innovations, best practices, and methodologies. Gain visibility and build West Monroe brand through interviews, writing articles, and/or providing quotes for trade journals. Lead and mentor Managers, Senior Consultants, and Consultants day-to-day in personifying West Monroe values with clients, on project teams, and within individual relationships. Career Advisor for at least two Consultants – actively participating in the performance expectation and management process. Actively engage in recruiting, interviewing, and selecting campus and experienced new hire consultants. What you’ll bring: Bachelor’s degree or equivalent experience required. 8+ years of experience in various aspects of program/portfolio management, transformation office (TO), and project management office (PMO) operations; at least 2-years in a business or technology consulting environment. People management experience, and a passion for developing and coaching more junior team members. Clear understanding and experience in program and portfolio governance approaches (including but not limited to PMI, waterfall, iterative, Agile, Scrum, and SAFe). Experience leveraging program and portfolio management tools such as MS Project, Planview, Clarity, and Smartsheet. Expert program manager with extensive experience managing multiple projects including developing work plans, project scopes, pricing estimates, budget management, issue and risk management, and presenting deliverables. Business development experience including farming leads and assisting in managing the sales process – pursuit strategy, client development cycle and tools, proposal development, fee and profitability planning, and contract management. Highly experienced in developing work plans, project scopes, pricing estimates, and presentations to assist in selling work to clients. Exceptional written and verbal communication skills including the ability to create impactful and concise executive stakeholder-ready deliverables, and polished client-facing oral communication skills. Strong data visualization and analysis skills; comfortable using tools like Excel to analyze data and present key insights in a compelling way. Highly proficient in Microsoft Office Suite (Excel, PowerPoint, Word). Demonstrated success within one or more of West Monroe’s core industries including Consumer & Industrial Products, Healthcare (payer/provider), Life Sciences, High Tech & Software, Utilities, Insurance, Banking, and/or Private Equity. Ability to work permanently in the United States without sponsorship. A commitment to inclusion and diversity, and openness to new ideas and perspectives. Ability to travel up to 50%. West Monroe’s Operations Excellence practice is focused on driving value from strategy through execution—not merely pointing to best practices and standards. We enable clients to realize the enduring benefits of IT, business, process, and organizational optimization by delivering real, sustainable adoption. Our solutions focus on value creation through the lenses of people, process, and technology across functional transformation and related platforms, productivity, and transformation enablement. Each consultant within our Operations Excellence practice is aligned to one of four focus areas including Enterprise Strategy & Execution, Financial Management, Market Research & Insights, and Productivity. Based on pay transparency guidelines, the salary range for this role can vary based on your proximity to one of our West Monroe offices (see table below). Information on our competitive total rewards package, including our bonus structure and benefits is here . Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity. Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Eligibility for ten weeks of paid parental leave will also be available upon hire date. Seattle or Washington, D.C. $194,100 — $228,400 USD Los Angeles $203,400 — $239,300 USD New York City or San Francisco $212,600 — $250,100 USD A location not listed above $184,900 — $217,500 USD Other consultancies talk at you. At West Monroe, we work with you. We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions. The combination of business and technology is not new, but how we bring them together is unique. We’re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come. At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next. You’ll feel the difference in how we work. We show up personally. We’re right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact. West Monroe is an Equal Employment Opportunity Employer We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion . If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to recruiting@westmonroe.com . Please review our current policy regarding use of generative artificial intelligence during the application process . If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here .

Posted 3 weeks ago

Humana logo
HumanaMoore, New York

$138,900 - $191,000 / year

Become a part of our caring community and help us put health first This high-impact role is designed for talent seeking enterprise visibility, strategic influence, and accelerated career growth. As the Director, Office of the CEO, you will work directly with the Chief of Staff to the CEO, orchestrating the most critical leadership meetings, shaping how priorities are executed, and driving alignment across the organization. You will be responsible for managing Enterprise Leadership priorities and influencing how decisions are made at the highest levels. Key Responsibilities Drive enterprise management processes across regular leadership meetings, board meetings, and other major external meetings (e.g., DRI, Meet Week, Board of Directors, Leadership Retreats, etc.) Set agendas ensuring topics reflect strategic priorities and enable timely decision-making Coordinate cross-functionally on topics, building relationships across all teams in the organization Provide strategic direction on materials guiding content development to reflect leadership intent, enterprise context, and stakeholder impact Review and refine draft materials, offering high-level feedback that aligns with CEO and ELT expectations, and elevates clarity, coherence, and strategic relevance Ensure disciplined execution of enterprise processes, proactively managing timelines, dependencies, and stakeholder engagement to deliver seamless outcomes Track and manage key decisions and follow-ups, ensuring resolution, documentation, and integration into enterprise workflows Escalate when priorities are delayed or need executive input Lead key enterprise coordination meetings to ensure alignment and transparency across leaders. Continuously improve governance functions – simplifying processes, eliminating friction, and identifying new opportunities to enhance agility, transparency and cross-functional coordination. Partner with FP&A to manage Humana’s annual enterprise dashboard—ensuring visibility, accountability, and progress against goals. Coordinate Humana’s corporate calendar, including enterprise leadership meetings, budget cycles, performance review cycles, and key leadership communications. Manage internal Health Care Leader resource to support management process. Exercise independent judgment and decision-making in ambiguous or high-pressure situations, acting as a trusted advisor and proxy for the Chief of Staff when needed. And other duties as assigned. Key Capabilities Executive presence and the ability to influence at the highest levels Deep understanding of Humana’s business and strategic levers Exceptional organizational and communication skills – particularly executive communications High emotional intelligence and adaptability in dynamic environments Mastery of enterprise tools including Microsoft product suite Ability to operate independently and make decisions under pressure Use your skills to make an impact Required Qualifications 5–7 years of experience in strategic operations, or executive support. Management consulting experience is strongly preferred. Advanced degree (MPP, MBA, MPH) preferred Location Preferred working locations are Louisville, KY and Arlington, VA (Washington, DC metro area) and New York City or alternative hub sites on a case-by-case basis. The Transformation team operates on a hybrid work arrangement (in office expectation of 3 days per week). Travel Willingness to travel 20-30% of time Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$138,900 - $191,000 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Posted 2 weeks ago

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ServiceMaster Professional CleaningPortland, Maine
Benefits: Paid time off Competitive salary Free uniforms ServiceMaster Professional Cleaning has a job opening for a qualified office cleaner at a commercial location on Hutchins Drive in Portland, Maine. There is parking available. WE OFFER COMPETITIVE WAGES. The job is scheduled for five mornings per week- Monday through Fridays- 8:00 am to 12:00 Duties include basic office cleaning tasks: Vacuuming Mopping Dusting Emptying Trash Cleaning bathrooms & breakrooms Sweeping Using a walk-behind auto-scrubber No experience is necessary - we will train our new hire, but some office cleaning experience is preferred.We use all ServiceMaster cleaning products and equipment. The cleaner does not need to supply anything and does not need to come to our office to pick up supplies. Just call the office and let the Business Manager know when you are running low on anything, and we will have it delivered to the account. Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision. Our environment is a diverse community where successful people work together to achieve common goals. This franchise is independently owned and operated by a ServiceMaster Clean® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.

Posted 1 day ago

Office Pride logo
Office PrideClarkston, Michigan

$14+ / hour

Office Pride Commercial Cleaning Services, is family owned & nationally recognized as one of the nation's top janitorial companies. We are seeking to fill the following: Shift: Monday through Friday After 5 p.m. Location: Sterling Heights Pay: $14 per hour We offer: Competitive pay and weekly pay! Raise after 30 days! Professional training Advancement opportunities to leadership positions! Company provided uniforms. TeleHealth Care options available! Qualifications: Must be able to perform basic cleaning duties such as: sweeping, mopping, dusting, restroom sanitation, etc. Must be able to lift and carry 35 pounds Must provide own reliable transportation Must be able to pass a background check Experience: 1 Year (Preferred) Compensation: $14.00 per hour Office Pride Commercial Cleaning Services is one of the most respected full-service janitorial and commercial cleaning companies in the nation. Built on a foundation of strong core values and a commitment to service excellence, our goals are to provide total customer satisfaction and a rewarding work environment for team members. You will be applying for a job with an independently owned and operated Office Pride franchised business and not with Faith Franchising Company, Inc., the franchisor of the Office Pride system, or any of its affiliates. Each franchise handles all employment matters for their specific location. Office Pride® is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Posted 1 day ago

Esse Health logo
Esse HealthSt. Louis, Missouri
Medical Office Manager Position Are you passionate about helping others? Do you enjoy leading others? Are you energetic and strive to learn new things? If so, we have an exciting opportunity for you! Esse Health is the largest independent physician practice in the St. Louis Metropolitan area with over 100+ physicians, in 35+ locations, serving nearly 130,000 patients. We are leading the health care community by placing patients and their physicians at the center of health decisions. Esse Health is more than a healthcare provider - it's a place where medicine is a calling and not just a profession. It's a team of extraordinary medical professionals with the latest ideas for keeping patients healthier. Esse Health is searching for a dynamic and experienced Office Manager for our Tesson Ferry Pediatrics office! In this role, you will provide overall direction for all activities related to administration, operations, personnel, facility, office management and safety. Ensure increasing levels of patient and employee satisfaction while improving efficiency. Supervise all employees assigned to the practice, including managing the employee performance review process and guiding employee relations through effective communications, coaching, training and development of staff. Responsible for financial transactions (i.e., supply purchase, accounts payables, credit card utilization) and facilitating a monthly financial review with Physicians. This position works closely with all members of the management team. Esse Health can offer you professional development, effective management and a stable and growing workforce. Come join us! A minimum of 3 - 5 years in a previous Management role within the healthcare industry is required. Qualifications: • Strong business acumen • Experience managing multiple employees • A demonstrated ability to lead people and get results through others • Strong team leader/player • The ability to organize and manage multiple priorities • Excellent oral and written communication skills • Proficient technology skills • EMR (Electronic Medical Record) experience preferred. To learn more about what it's like to be an Esse employee, please visit our social media pages on Facebook, Instagram and LinkedIn! Search "Essehealthbenefitsu". Benefit highlights & more! • Multiple medical coverage benefits • Generous PTO policy + 8 paid holidays • 401k match + profit sharing • Tuition reimbursement • Wellness program EOE

Posted 3 days ago

AssetWatch logo
AssetWatchDublin, Ohio
AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal – To build the future of predictive maintenance. As we enter the next phase of rapid growth, we are seeking people to help lead the journey. T he Accounting and Office Manager role will work with the team to support general office operations and provide administrative assistance to the Accounting and Finance teams. This is an in-person role based in Columbus/Dublin, OH , supporting a wide range of responsibilities including administrative support, office coordination, and handling incoming mail. As the company grows, this role may expand to include additional responsibilities such as expense reporting support, vendor onboarding, and finance meeting preparation. Mail & Check Handling (In-Person Requirement) Retrieve, sort, scan, and distribute physical mail—including customer checks—across two Columbus/Dublin office locations. Coordinate and process customer check deposits through bank visits or remote deposit tools. Log, document, and maintain appropriate controls for checks and other sensitive mail items. Accounting & Administrative Support Provide administrative support to the Accounting and Finance teams, including document preparation and data entry. Serve as backup for payment processing tasks (e.g., check runs, ACHs, wires). Assist employees with expense report submissions and related questions Support vendor and customer onboarding by preparing required documentation and forms. Organize, manage, and maintain digital and physical filing systems (contracts, invoices, compliance files, shared drives). Meeting & Team Support Prepare meeting materials, coordinate schedules, and capture follow-up actions for Finance team meetings. Provide logistical support for occasional company or cross-department meetings (e.g., setting up rooms, managing supplies). General Office Coordination Assist with general clerical tasks, data entry, and overall office logistics as needed. Serve as the point-of-contact for office vendors, including supply ordering/restocking, cleaning services, and facility maintenance coordination. Qualifications 3+ years of administrative, office coordination, or accounting support experience (Finance or Accounting team experience preferred). Reliable transportation and ability to travel daily between two nearby office locations. Excellent attention to detail, organizational skills, and time-management abilities. Strong interpersonal skills and clear written and verbal communication. Proactive, dependable, and service-oriented approach to work. Comfortable using office hardware (laptops, copiers, scanners, remote deposit tools). Proficiency with Microsoft Office (Excel, Word, Outlook), SharePoint, and communication tools such as Slack or Teams. Experience with NetSuite, Expensify (or other expense reporting platforms), or online banking is a plus. What We Offer: AssetWatch is a remote-first company that puts people at the center of everything we do. We want our team members to thrive - that’s why we offer a range of benefits and perks designed to support your well-being, growth, and work-life balance. Competitive compensation package including stock options Flexible work schedule Comprehensive benefits including retirement plan match Opportunity to make a real impact every day Work with a dynamic and growing team Unlimited PTO We have a distributed team that works remotely across locations in the United States and Ontario, Canada. Collaboration within core working hours is required.

Posted 2 weeks ago

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Office Service Clerk - Call Center

GOODWILL IND OF THE CHESAPEAKE INCBaltimore, MD

$18+ / hour

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Job Description

Office Service Clerk – Call Center

PAY RATE - $ 18.22

JOB SUMMARY:
This position acts as a telephone triage agent to various 800 hotlines for the HealthChoice and Acute Care Administration in the Division of HealthChoise Customer relations by providing customer service and resolution of recipient and provider concerns for various Medicaid programs which include but are not limited to HealthChoice, Medicaid programs, Maryland Children's Health Program (MCHP), Family Planning program. All inquiry and Complaint calls document the enrolled and provider problems and issues in the Provider Recipient Ombudsman Management Information System (PROMIS). This also includes education of recipients and providers regarding navigation and access of the Medicaid system by reviewing state and federal regulations, policies and procedures. The agent is required to triage all medical complaints from recipients and providers in the Medicaid Programs and is required to document the complaint/issue in the PROMIS database. All complex complaints are referred to the Complaint Resolution Unit within the Division of Outreach and Care Coordination.

ESSENTIAL DUTIES & RESPONSIBILITIES: 

  • Answer all incoming phone calls in accordance with MMA policies and procedures and respond to client inquires.
  • Prepare client letters based upon route slips restrictions, to include copying and mailing as deemed necessary.
  • Scan and file all client correspondence, letters and documents.
  • Process all incoming mail to include opening, stamping, indexing, and distributing mail and correspondence to the appropriate designee.
  • Retrieving and responding to phone messages, sorting mail, entering mail and notes into the system files, documenting, corresponding and returning claims for review.
  • Retrieving and responding to email correspondence in accordance with MMA policies and procedures and responding to client inquires.
  • Provide other clerical support services as necessary such as photocopying, scanning, preparing outgoing mail, processing case closures, performing system notes, screen updates, and providing assistance with special assignments.

EDUCATION AND/OR EXPERIENCE:

  • High School diploma or equivalent preferred
  • Basic Math skills

CERTIFICATES, LICENSES, REGISTRATIONS:

  • None

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE, SKILLS, AND ABILITIES:

  • General experience working in an office setting
  • Ability to perform repetitive motion for long periods of time

PHYSICAL REQUIREMENTS:

Must be able to lift boxes up to 35 lbs. May be required to regularly sit for extended periods of time, walk, reach with hands/arms with full range of motion. Regularly required to talk and hear

WORK ENVIRONMENT:
The noise level is usually moderate.

REPORTS TO: Manager on duty

EOE/MFDV

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