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1-800 Water Damage logo
1-800 Water DamageLouisville, Kentucky
Benefits: 401(k) Paid time off Summary: At 1-800 Water Damage of East Louisville, smooth processes and systems are the key to our success. We’re looking for an office manager who has excellent organizational skills and a personable disposition to keep us thriving. The ideal candidate will have a natural flexibility in handling day-to-day routines as well as surprises. The office manager will provide strong, reliable support for operations by creating procedures and communicating them companywide. This person will also help us achieve organizational efficiency by nurturing a positive, inclusive work environment.Responsible for speaking with the customers, on-going customer follow up, handling service complaints, logistics of dispatching field personnel to jobs while ensures that the required Cycle Time and insurance Service Level Agreement tasks deadlines are met. Responsible to follow up daily with Water Mitigation team to ensure that all required documentation, estimates and procedures are followed according to required program guidelines. Essential Functions: Understand the Insurance Claims process for Water Mitigation & Reconstruction Manages data for each job from First Notice, through the completion of the job in PSA. Daily review of compliance tasks and all job tasks are completed on time. Monitor and update jobs in required operating systems to ensure the job flows efficiently through the claims process. Follow up with the home to get missing required data from homeowner and insurance/mortgage information not received. Manages Customer Service issues and complaints, documenting actions and resolution. Communication with the customer or insurance adjuster. Ensure notes are entered for all jobs, contacting relevant participants and escalating to the department manager as required. Ensure office efficiency by maintaining common areas, organizing procedures, handling correspondence, managing file systems, and overseeing supplies and equipment Oversee day-to-day office activities as main point of contact in reception area, and keep management informed regularly via performance reports Provide direct administrative support as needed, including scheduling appointments, meetings, and events; booking travel; maintaining file systems; mailing and shipping packages; and updating contacts database and employee lists Oversee and maintain office equipment for uninterrupted function, identify needs and acquire supplies, manage vendor relationships, and coordinate food deliveries when requested Manage all aspects of space/infrastructure planning (ex: moves, additions, changes to workstations) and provide answers, resources, and solutions when requested. Required Skills and Qualifications Two or more years of experience in office management. Strong time-management and people skills, high degree of flexibility, and excellent multi-taking ability. Proficiency with office applications, and aptitude for learning new software and systems Ability to maintain confidentiality of company information Preferred Skills & Qualifications Experience in developing internal systems Advanced computer skills and experience with online platforms. Compensation: $21.00 - $25.00 per hour Choose a Rewarding Career with 1-800 WATER DAMAGE 1-800 WATER DAMAGE is a trusted property restoration company serving customers across the nation. With locations spanning coast-to-coast, we help home and business owners return their property to its original condition, while restoring what truly matters—health and safety. Our team is fully vetted, IICRC-certified, and insured for your safety. What We Do We handle a range of restoration projects including emergency mitigation, water damage restoration , carpet cleaning, fire and smoke damage restoration, sewage cleanup, mold remediation , and much more. We understand how stressful this situation can be, which is why we are equipped to help you deal with insurance companies, property management, and the many other parties interested or involved with the damage. Our water damage technicians, sales teams, and administrative professionals take pride in helping others through home and commercial building restoration. Our Values Owned by the BELFOR Franchise Group, 1-800 WATER DAMAGE is dedicated to excellence. We provide services with a personal touch but are also backed by the expertise of an internationally renowned restoration company. Because clients are going through an extremely difficult and emotionally taxing time, we provide caring support, upfront communication, and effective services. We believe in full transparency, which is why we provide customized solutions and pricing upfront. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to 1-800-Water Damage Corporate.

Posted 3 weeks ago

Mercer University logo
Mercer UniversityMacon, Georgia
Application Instructions: Active Student Employees : If you are a current Student Employee or have previously worked in a student position, you must apply from your existing Workday account. Do not apply from the external careers website . Log in to Workday and type Find Jobs in the search . Locate the position and click Apply . External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page. IMPORTANT: Please review the job posting and fully complete all sections of the application. You will not be able to modify your application after you submit it . Job Family: Student Regular Wage Department: Housing and Residence Life Supervisor: Ashley DeFore Job Title: Summer Office Assistant Housing and Res Life Job Description: Responsibilities include, but are not limited to, answering the phone, assisting students and/or other visitors to the office, making copies, running errands, and assisting with other functions of the office such as working on special projects as assigned by the professional staff members. Must have experience with MicroSoft Word and Excel. Knowledge of Publisher (or Canva) and Power Point preferred. Experience in event planning and research is not required but is preferred. Pay Rate: $10.00 per hour Scheduled Hours: 40 Start Date: 05/1/2025 End Date: 08/18/2025

Posted 30+ days ago

Jackson Lewis logo
Jackson LewisBaltimore, District of Columbia
Focused on employment and labor law since 1958, Jackson Lewis P.C.’s 1,000+ attorneys located in major cities nationwide consistently identify and respond to new ways workplace law intersects business. We help employers develop proactive strategies, strong policies and business-oriented solutions to cultivate high-functioning workforces that are engaged and stable, and share our clients’ goals to emphasize belonging and respect for the contributions of every employee. The Firm is ranked in the First Tier nationally in the category of Labor and Employment Litigation, as well as in both Employment Law and Labor Law on behalf of Management, in the U.S. News - Best Lawyers® “Best Law Firms”. Office Administrator (OA) Job Summary Work directly with the Office Managing Principal (OMP) to provide oversight of daily operations and administration within the office(s). Additionally, work with the Senior Managers of Office Administration, Director of Office Administration, Senior Director of Operations, and various department leaders as needed to drive firm initiatives. This role will support the following offices: Baltimore, DC Region, Charlotte, and Raleigh. The role will be based out of the DC Region or Baltimore office. Reports to: Sr. Manager of Office Administration Essential Functions Office Operations and Management Manage day-to-day office operations enabling Office Managing Principal (OMP) to focus on practice and business development. Assist with strategic and tactical initiatives. Work collaboratively with Office Managing Principal (OMP) oversee day to day office management Support and adhere to all firm policies and procedures Review office expense reports and office general ledgers on a monthly basis to monitor expenses and track adherence to approved budget Directly manage legal secretaries, paralegals, office services and other support staff. Mentor and help develop skills required of these roles. Closely monitor paralegal billables hours and partner with Senior Manager of Legal Operations as needed Coordinate the annual evaluation and compensation process for staff. Conduct midyear evaluations and interim evaluations for new support staff. Assist as needed with the attorney evaluation process. Administration responsibilities including: Recruitment of all staff positions. Onboarding, orientation and training of staff as well as assisting with onboarding of attorneys. Off-boarding of terminated employees Manage office workflow, assess workloads and manage staff assignments. Monitor staff attendance, vacations, and other absences/leaves from the office. Perform timely approval of timecards and monitor all office overtime. Coordinate leaves of absence with HR team. Oversee mail/supply operation for optimum efficiency. Identify staff training opportunities/needs and coordinate logistics of those trainings with internal department leaders Perform other administrative duties as assigned Business Services Collaboration Act as a liaison to IT, Facilities, HR, Marketing and other Business Services departments. Prepare capital and operating budgets in conjunction with relevant finance team members. Assist with implementation of firmwide initiatives – provide insight and feedback to project teams on strategic initiatives, contributing to successful implementations Partner with HR Business Partner as needed to monitor and manage employee relations issues Stay current with Firm technology enhancements/upgrades to act as primary office escalation point of contact. Partner with Facilities on office renovations, relocations, and maintenance Support local Marketing events and Marketing/Business Development Manager NOTE: Travel to non-resident offices may be required Qualifications/Skills Required Minimum 8-10 years of law firm administration and/or relevant management experience. Strong management skills with prior direct supervisory responsibility. Excellent oral and written communications skills. Comfort communicating at all levels of an organization. Strong relationship management skills. Well-developed and professional interpersonal skills. Ability to travel to offices when required. Ability to manage staff effectively across multiple locations. Ability to work in a fast-paced environment and adapt to changes. Innovative and creative in approaching the administrative office functions. Highly detail oriented and ability to multi-task. Proficient in Microsoft Office Suite (Outlook, Work, Excel, PowerPoint). Basic knowledge of finances and accounting. Prior experience working in a law firm desired. Skilled in NetDocs document management a plus. Educational Requirements Undergraduate degree required, advanced degree preferred #LI-LM1 #LI-Hybrid For Maryland, the expected salary range for this position is between $150,000 and $170,000. This position is also eligible for annual bonuses. The actual compensation will be determined based on experience and other factors permitted by law. Jackson Lewis offers a competitive benefits package that includes:• Medical, dental, vision, life and disability insurance• 401(k) Retirement Plan• Flexible Spending & Health Savings Account• Firm-paid holidays, vacation, and sick time • Employee assistance program and other firm benefits We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law.

Posted 2 weeks ago

A logo
Ace Handyman Services South Palm BeachBoca Raton, Florida
Office Manager - are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding career? Join our TEAM at Ace Handyman Services! We are a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers. As we continue to grow, we are looking for highly organized and motivated candidates just like you to serve as a Customer Sales and Scheduling Specialist to ensure efficient and smooth daily operations in our Boca Raton office. In this role you will handle calls from our customers on the types of services & solutions we provide as well as our service model. NO COLD CALLING AND NO CONSTRUCTION EXPERIENCE REQUIRED! MUST HAVE A STRONG PHONE PERSONALITY AND BE COMFORTABLE WITH PHONE SALES. Additionally, you will be a key component to the management of the daily schedule. Listening to customers and helping them solve their problems is the objective. Matching the right craftsmen/handyman with the right customer is key to a successful customer experience. This is Leadership Role in our company and you will work closely with the owners in the management and supervision of the craftsman. We offer highly-competitive compensation and benefits, and the chance to work with a national organization that still maintains the flexibility and tight-knit feel of a locally owned and independently operated franchise in Boca Raton. If this sounds like the kind of career move you’ve been looking to make, and if you meet our qualifications, we want to talk with you. Contact us today! Here is just some of what we have to offer: Starting salary from $40,000-$45,000 per year based on experience Hours are 8:00am- 5pm- Monday through Friday Aflac Health insurance Paid Vacation Paid Holidays Advancement and growth opportunities Regular pay reviews Plus more! Job Responsibilities As an Office Manager, you will be responsible for inbound customer sales while organizing work and project schedules for our craftsmen. This will require that you provide customers with information and expert advice on our services, pricing, and availability. Your specific duties in this role will include: Respond incoming job leads in a timely manner Coordinating the schedule for multiple craftsmen and projects Utilizing our dispatching & schedule management software Returning customers calls as needed and following up with past customers Job Requirements We are looking for professionals who are highly organized and detail-oriented, with a strong administrative background and multi-tasking skills. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to interact effectively with both customers and our craftsmen. You will also need a strong solution-focused attitude and be quick on your feet. Specific qualifications for the role include: Prior experience as an administrative assistant/scheduling experience Comfortable with sales Adaptive to technology Strong customer service skills Solid typing skills; ten-key skills, a plus Great multitasking and prioritization skills Sales and/or Marketing – a basic understanding of sales and marketing and the differences between the two, a plus QuickBooks Online or other accounting knowledge, a plus Most Important - a GREAT phone personality and the ability to explain our services to potential customers calling in and booking jobs. Build a fun and rewarding career with an industry leader! This will be one of the best places you have ever worked! Apply now! Compensation: $40,000.00 - $45,000.00 per year The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry. Most of the projects completed are for Repeat and Referral Customers—folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting " Show Me All Jobs " above. Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.

Posted 1 week ago

LifeStance Health logo
LifeStance HealthFort Lauderdale, Florida
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. JOB SUMMARY The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. Compensation : $18.75 - 19.75/hour, plus quarterly bonus/incentive potential LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law. Location : 2400 E Commercial Blvd Suite 101, Fort Lauderdale, FL 33308 DUTIES & RESPONSIBILITIES Operational Excellence: Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. Provide support to patients with requests via phone, email, and or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. Collect all in-person and telehealth co-payments and account balances at the time of service. Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: Provide general clinician support – assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. Coordinate with clinicians pertaining to any additional patient questions. Support clinician schedules by auditing for appointment accuracy. Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: Ability to multitask and prioritize duties to support delivery of high-quality patient experience. Ability to work independently and as a team member. Strong communication skills, both written and verbal. Proficient in using Computer Software Applications (Microsoft Office & EMRs) Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: High School or equivalent required, associates/bachelor’s degree preferred. 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. Professionalism and Decision-making Responsibilities: Behave Ethically: Understand ethical behavior and business practices and ensure own behavior and the behavior of others are consistent with these standards and align with the values of the company. Build Relationships: Establish and maintain positive working relationships with others internally and externally to achieve the organization's goals. Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness. Growth Mindset: Actively look for ways to improve processes/performance. Assess problem situations to identify causes, gather and process relevant information, generate workable solutions, and make recommendations and/or resolve the problem. Flexibility and Adaptability: Willingness to be flexible in responsibilities and easily adapt to the company's needs. Organization & Attention to Detail: Set priorities, develop a work schedule, and monitor progress towards goals, and track details, data, information. Understand the need for accurate information in data entry and communication with patients/clients and staff. Conflict Resolution: Work cooperatively and effectively with others to resolve problems and express disagreements in a way that does not attack/disparage others or impact patient care. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. #LI-JK2 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.

Posted 1 day ago

CNO Financial Group logo
CNO Financial GroupDayton, Ohio
Job Title Branch Office Administrator Location BLC -DAYTON , OH 1171C Job Details Overall Job Summary • Responsible for the day to day operations of the branch from an administrative aspect. Key Job Responsibilities and Accountabilities: • Answering the phone: pick up by third ring, direct customer questions, direct customers to agent • Application processing: Documenting application in the log, prescreening application, C-14, scanning files, order Med records, order Pordamedic • Agent Management & support: maintain agent files, process agent application for employment, order background check, push- agent appointment via home office, order Gryphon log in for each new agent • Office Maintenance: files maintained to standards, office machines in working order and maintained, work areas are clean and neat, supplies are ordered and stocked • System knowledge: PAL, BSPN, Gryphon, nomoreforms, Predictive Index, FSP Account Expense reporting, direct bill expense reporting, EPI • Policy Support: Maintain contact list for all underwriters, follow up for medical records and pordamedic, check the application detail for accuracy, gather missing application items and OFS, correct any underwriting errors; Track and maintain a log of policy and check deliveries; return policy holder calls, process checks related to refunds, and log delivery slips. • BSM support- provide direct support to the BSM and assist him in running the branch smoothly; may assist the BSM with completing compliance audit information; complete FSP and/or R&E reports; assist BSM with reimbursements • Training Support: Maintain NAS material, provide administrative support for all BSO and BLN training sessions such as prepping materials and room, may provide shadowing opportunities and/or training to new BOA's in region; follow-up on BLN training completion; monitor agents through SNA status;. • Recruiting coordination: May assist Telemarketers with the AIRS system; assist with nomoreforms for new managers; will set-up career briefings and sign-in candidates; assist the BSM with other recruiting efforts. • BSO operations: maintains BSO general email box, determines the appropriate person to forward to – agents or managers, prints and distributes information to office as needed. • Aids in Compliance efforts in office including Gryphon system monitoring and reports set up, following up with agent compliance testing, completion of proper and timely termination paperwork

Posted 30+ days ago

The Orthopaedic Center logo
The Orthopaedic CenterHuntsville, Alabama
PT Insurance Verifier Responsibilities: Verify insurance for assigned physical therapy clinics at TOC Answer all incoming calls Ability to communicate professionally, both oral and written for clear, legible messages Pleasant, friendly demeanor with the ability to communicate effectively with patients and all incoming callers and insurance representatives Schedule appointment Highly motivated with the ability to work under pressure Positive, teamwork attitude Assist with any other task assigned This position will require you to spend extensive amounts of time on the phone with insurance companies Work directly with insurance companies Update patient’s insurance coverage Call patients to reschedule appointments if needed Knowledge of data entry and excel a plus PT Call Center Responsibilities: Place outgoing calls to patients to set up physical therapy appointments Answer all incoming phone calls to the call center Ability to communicate professionally, both oral and written for clear, legible messages Pleasant, friendly demeanor with the ability to communicate effectively with patients and all incoming/outcoming callers Schedule appointments for all physical therapy clinics at TOC Highly motivated with the ability to work under pressure Positive, teamwork attitude Assist with any other task assigned This position will require you to spend extensive amounts of time on the phone with patient Strong customer service skills and problem solving Knowledge of data entry and excel a plus PT Scheduler Responsibilities: Registration of patient demographics Scheduling patients in person and via telephone Scan all documents associated with registration completion into patient charts in Systemedx Verifying insurance eligibility Proficiency in operating system; Systemedx Collecting Payments, maintaining petty cash drawer, making bank deposit Must have the motivation to work under pressure Must possess pleasant, friendly demeanor Possess the ability to communicate effectively and professionally with patients, physicians, and co-workers Positive, 'teamwork" attitude Any other tasks as assigned Knowledge of data entry and excel Must be able to use arms, hands and fingers skillfully Must be agile and able to work efficiently in space limited areas Consistently work at a productive pace Must readily adapt to frequent schedule changes Must also possess: Ability to work under pressure and meet deadlines Outstanding organizational, verbal and writing skills Independent and highly motivated Initiative and self-discipline Proven positive, "teamwork" attitude in work history Physical Demands: Must be able to use arms, hands, and fingers skillfully Frequent use of forceful exertion during treatment Frequent moving, pushing, pulling of heavy patients and/or equipment Constant standing and walking Must be agile and able to work efficiently in space limited areas Consistently work at a productive pace Must readily adapt to frequent treatment schedule changes To apply please visit: https://www.visittoc.com/about-us/careers/

Posted 3 weeks ago

Irvine logo
IrvineIrvine, California
Replies within 24 hours Benefits: Health insurance Opportunity for advancement Paid time off Position Overview This is a high impact position within our business, we are seeking a person that has the technical and business experience and will thrive in the culture of our organization. The Operations Manager is responsible to implement the process improvement and practices across the organization as well as ensuring company policies, industry standards, compliance and regulatory requirements are followed. The Office/Operations Manager supervises the Administrative Team and ensures operational KPIs, financial and customer experience standards are met. Ultimately, we’ll trust you to help us remain compliant, efficient and profitable during business. The Office/Operations Manager leads and motivates the Admin team, finding ways to increase quality of customer experience and implement best practices across all levels. Job Responsibilities Responsible for the production, procurement, and planning of daily operations Ensures timely, compliant and accurate management of work order processes, business information, and licensing management ensuring the company’s processes remain legally compliant Participates with owner in development of operational and business strategies, supporting the Owner’s vision and process ideals Provides direct support to office personnel, technicians, and sales associates regarding customer escalations, technical questions and support, and standard operating procedures. Oversees and reviews daily operational and compliance metrics, as well as the escalation, tracking, and resolution of issues Supervises production staff members, estimators and claims coordinators Influences selection of vendors and manages ongoing vendor relationships Approves expenses and purchases of direct reports Communicating process changes to relevant parties to ensure a successful business Ensuring that health and safety regulations are followed Improve operational management systems and processes and provides training for new initiatives and technology launches Manages the growth and success of the team, providing guidance to employees Managing internal assets of the company such as equipment, materials and supplies Monitors KPIs- production quality standards and ensures process safety standards are met Plans, schedules, and reviews workload and manpower to make sure targets are being met on a cost-effective basis Reviewing workloads and manpower to ensure targets are met. May recruit, train and supervise staff Job Requirements Ability to read, analyze and interpret general business processes as well as federal, state, and local rules and regulations and successfully apply and provide support in efforts to comply with regulations and process improvement initiatives Ability to effectively present training and/or information, respond to questions from groups of managers, employees, customers, and clients verbally and/or in writing Valid driver's license and a satisfactory driving record Skilled in using computers or necessary technology to include Microsoft Office products such as Word, Excel, Outlook, PowerPoint Experienced using Xactimate and XactAnalysis, utilizing reports to improve operations 3-5 years experience as a sales or service manager or corporate support function preferred Ability to work closely with, influence, and hold senior leaders accountable to resolving issues or capitalizing on opportunities Ability to engage and motivate others to drive results Ability to manage time and workload effectively Ability to work in a team environment Excellent problem solving and communication skills, written and verbal Experience budgeting and forecasting Experience in Negotiating with suppliers/sub-contractors/vendors Familiarity with business and financial principles Knowledge of organizational improvement and operations management Strong Leadership- Proven ability and work experience as Operations Manager or similar role Outstanding organizational skills Understanding of consumer psychology, organizational behavior and knowledge of the restoration industry Physical Demands and Working Conditions The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbent must be prepared to: Express or exchange ideas with others and receive and act on detailed information given. For safety reasons, respirators, which are used in certain situations, must be able to seal to your face. Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating. Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. Compensation: $60,000.00 - $75,000.00 per year Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision. Our environment is a diverse community where successful people work together to achieve common goals. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

Posted 30+ days ago

Servpro logo
ServproSarasota/Bradenton, Florida
Benefits: 401(k) matching Competitive salary Dental insurance Health insurance Office Manager- SERVPRO of Sarasota Join Our Growing Team in the Restoration Industry! SERVPRO of Sarasota, a leading fire and water cleanup and restoration company, is seeking a dedicated and organized Office Manager to join our dynamic team. We're looking for someone who thrives in a fast-paced environment and is passionate about helping customers during their time of need. Position Overview As our Office Manager, you'll be the backbone of our daily operations, ensuring smooth workflow while providing exceptional customer service. This role combines administrative expertise with customer interaction in the restoration services industry. Key Responsibilities Manage day-to-day office operations and administrative functions Coordinate job scheduling and dispatch technicians to customer locations Handle customer inquiries via phone, email, and in-person interactions Assist Project Managers with insurance claims and communicate with adjusters Maintain accurate records and documentation for all jobs Support crew coordination and project management Ensure compliance with company policies and industry regulations Assist General Manager in office support and training Qualifications Required: High school diploma or equivalent 2+ years of office management or administrative experience Proficient in Microsoft Office Suite (Word, Excel, Outlook) Strong technical skills with multiple software platforms Excellent communication and customer service skills Strong organizational and multitasking abilities Attention to detail and accuracy Ability to work in a fast-paced, deadline-driven environment Preferred: Experience in restoration, construction, or insurance industry Knowledge of Xactimate or similar estimating software Previous experience with insurance claims processing Associate's degree in Business Administration or related field Bi-lingual in Spanish/English Xactimate/Xactinalysis familiarity What We Offer Competitive salary commensurate with experience Comprehensive benefits package including health, dental, and vision insurance Paid time off and holidays 401(k) retirement plan with company matching Opportunities for professional development and industry training Stable work environment with growth potential Be part of a team that makes a difference in people's lives About SERVPRO of Sarasota SERVPRO of Sarasota is a trusted leader in fire and water cleanup, restoration services, and construction. We're committed to helping residential and commercial customers recover from disasters with professionalism, empathy, and expertise. Our team takes pride in making it "Like it never even happened." How to Apply Send your resume and cover letter to [insert email address] or apply in person at our Sarasota location. Please include "Office Manager Application" in the subject line. We are an equal opportunity employer and welcome applications from all qualified candidates. SERVPRO of Sarasota- Making disasters "Like it never even happened." Each SERVPRO® Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them. Compensation: $1,100.00 - $1,300.00 per week Picture yourself here fulfilling your potential. At SERVPRO ® , you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Posted 2 weeks ago

So Hospitality Group logo
So Hospitality GroupSaint Louis, Missouri
Description We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Company Description There’s always a seat at the table for genuine, warm hospitality. At So Hospitality Group, our shared values are simple: provide delightful, sustainably sourced food and sincere service to the guests we’re lucky enough to welcome into our brands every single day. Hiring good people, training them for excellence, and giving them room to grow is what sets us apart from others. We are looking for friendly, dependable, honest, hardworking individuals to complement our positive culture and team. At So Hospitality Group, we want to bring together caring, intelligent, innovative people who love to serve and lead others and are looking to join a growing company. So Hospitality Group currently consists of 3 different restaurant brands in multiple areas and growing, so your opportunities are endless!

Posted 30+ days ago

Jackson Hewitt logo
Jackson HewittPittsburgh, Pennsylvania
Responsive recruiter Benefits: Employee discounts Flexible schedule Training & development 🕒 Looking for Flexible Work? We’re Hiring! Jackson Hewitt is hiring Entry-Level Seasonal Tax Preparers — no experience needed! Whether you're looking for a side gig or the start of a new career , we’ve got you covered. 💼 What You’ll Do: Interview clients to gather information about their income, expenses, deductions, and credits. Ask questions to uncover all eligible tax breaks. Analyze W-2s, 1099s, receipts, and other financial documents. Make sure everything needed to file an accurate return is collected. Help clients understand their tax situation (why they owe or what caused their refund) Educate them on how to improve their tax outcome next year. Start building your own book of business File returns electronically with the IRS and/or state agencies. Perks: Flexible Schedule Options – Work that works for you! Corporate discount program Free tax preparation training Free continuing tax education PTIN: Yes, we assist Flexible work locations across 25 offices in Pennsylvania State area: Banksville Rd, Pittsburgh, Bellevue, Beaver Falls, Bethel Park Brentwood, Chippewa, Delmont, Wood St. Downtown Pittsburgh, Etna, Forest Fills, Friendship/Garfield, Lincoln/ Larimer, McKees Rocks, McKeesport, Monaca, Moon Twp, Mt Oliver, Murrysville, Natrona Heights, New Kensington, North Hills, North Side, North Versailles, Penn Hills, Pittsburgh Mills, Wilkinsburg. ✅ What You Need: Passion for providing extraordinary customer service Excellent communication and interpersonal skills Ability to thrive in a fast-paced work environment Basic computer skills Willingness to learn Great communication skills 🎓 Students: Earn school credit with our internship program!📅 Flexible scheduling available🚫 No remote work Seasonal Position 🎯 Ready to learn, earn, and grow? Apply today at Jackson Hewitt! Compensation: $15.00 - $17.00 per hour Working at Jackson Hewitt Jackson Hewitt is an innovator with nearly 6,000 locations, and we’re on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more. Taxes are fun (really!) Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too. PTIN Certification: Yes By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee’s job application process is specific to that franchisee and will not be communicated to any other entity.

Posted 3 weeks ago

High Point University logo
High Point UniversityHigh Point, North Carolina
Job Title: Alumni Outreach Ambassador Department: Office of Institutional Advancement, Alumni Engagement Supervisor: Amanda Viracola Starting Rate of Pay: $9.50 Length of Time: Eligible for rehire on a semester basis. Position Overview: The Office of Alumni Engagement is looking for enthusiastic and outgoing student ambassadors to serve as Alumni Outreach Ambassadors. In this role, you will serve as a frontline representative of High Point University by calling alumni to invite them to the Reunion year event, assisting with registration questions, encouraging participation in their Class Gift, and sharing exciting campus updates. You’ll play a key role in creating meaningful connections between current students and alumni while supporting the success of one of HPU’s largest alumni events of the year. Key Responsibilities: Call alumni to personally invite them to Homecoming and Reunion Weekend and encourage event registration Update and confirm alumni contact and employment information Engage alumni in conversations about their HPU memories and share what’s new on campus Leave warm, engaging voicemails if no answer Accurately log call details and notes from conversations Follow an adaptable script with a natural, conversational tone Promote participation in the Class Gift campaign and explain its impact Represent High Point University with pride, professionalism, and enthusiasm Qualifications: Currently enrolled undergraduate student at HPU in good standing Excellent verbal communication and interpersonal skills Friendly, outgoing, and confident speaking on the phone Able to handle objections gracefully and keep conversations positive Dependable, organized, and detail-oriented Passion for HPU and excitement about connecting with alumni Prior customer service, peer leadership, or fundraising experience a plus (but not required) Benefits: Flexible hours to fit your schedule Paid professional experience in outreach, alumni relations, and fundraising Opportunity to network with alumni and contribute to the success of a major campus event Build your resume and develop communication relationship-building skills, and network with alumni.

Posted 3 days ago

Irvine logo
IrvineIrvine, California
Replies within 24 hours Benefits: Health insurance Opportunity for advancement Paid time off Position Overview This is a high impact position within our business, we are seeking a person that has the technical and business experience and will thrive in the culture of our organization. The Operations Manager is responsible to implement the process improvement and practices across the organization as well as ensuring company policies, industry standards, compliance and regulatory requirements are followed. The Office/Operations Manager supervises the Administrative Team and ensures operational KPIs, financial and customer experience standards are met. Ultimately, we’ll trust you to help us remain compliant, efficient and profitable during business. The Office/Operations Manager leads and motivates the Admin team, finding ways to increase quality of customer experience and implement best practices across all levels. Job Responsibilities Responsible for the production, procurement, and planning of daily operations Ensures timely, compliant and accurate management of work order processes, business information, and licensing management ensuring the company’s processes remain legally compliant Participates with owner in development of operational and business strategies, supporting the Owner’s vision and process ideals Provides direct support to office personnel, technicians, and sales associates regarding customer escalations, technical questions and support, and standard operating procedures. Oversees and reviews daily operational and compliance metrics, as well as the escalation, tracking, and resolution of issues Supervises production staff members, estimators and claims coordinators Influences selection of vendors and manages ongoing vendor relationships Approves expenses and purchases of direct reports Communicating process changes to relevant parties to ensure a successful business Ensuring that health and safety regulations are followed Improve operational management systems and processes and provides training for new initiatives and technology launches Manages the growth and success of the team, providing guidance to employees Managing internal assets of the company such as equipment, materials and supplies Monitors KPIs- production quality standards and ensures process safety standards are met Plans, schedules, and reviews workload and manpower to make sure targets are being met on a cost-effective basis Reviewing workloads and manpower to ensure targets are met. May recruit, train and supervise staff Job Requirements Ability to read, analyze and interpret general business processes as well as federal, state, and local rules and regulations and successfully apply and provide support in efforts to comply with regulations and process improvement initiatives Ability to effectively present training and/or information, respond to questions from groups of managers, employees, customers, and clients verbally and/or in writing Valid driver's license and a satisfactory driving record Skilled in using computers or necessary technology to include Microsoft Office products such as Word, Excel, Outlook, PowerPoint Experienced using Xactimate and XactAnalysis, utilizing reports to improve operations 3-5 years experience as a sales or service manager or corporate support function preferred Ability to work closely with, influence, and hold senior leaders accountable to resolving issues or capitalizing on opportunities Ability to engage and motivate others to drive results Ability to manage time and workload effectively Ability to work in a team environment Excellent problem solving and communication skills, written and verbal Experience budgeting and forecasting Experience in Negotiating with suppliers/sub-contractors/vendors Familiarity with business and financial principles Knowledge of organizational improvement and operations management Strong Leadership- Proven ability and work experience as Operations Manager or similar role Outstanding organizational skills Understanding of consumer psychology, organizational behavior and knowledge of the restoration industry Physical Demands and Working Conditions The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbent must be prepared to: Express or exchange ideas with others and receive and act on detailed information given. For safety reasons, respirators, which are used in certain situations, must be able to seal to your face. Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating. Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. Compensation: $60,000.00 - $75,000.00 per year Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision. Our environment is a diverse community where successful people work together to achieve common goals. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

Posted 30+ days ago

A logo
Ace Handyman Services Central Hill CountryFredericksburg, Texas
Benefits: 401(k) Competitive salary Dental insurance Free uniforms Health insurance Administrative professionals-- are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding sales career? Join our TEAM at Ace Handyman Services! We are a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers. As we continue to grow, we are looking for highly organized and motivated candidates just like you to serve as Office Managers to ensure efficient and smooth daily operations. In this role you will facilitate calls to educate our customers on the types of services & solutions we provide as well as our service model. NO CONSTRUCTION EXPERIENCE REQUIRED! Additionally, you will be a key component to the management of the daily schedule. Listening to customers and helping them solve their problems is the objective. Matching the right craftsmen with the right customer is key to a successful customer journey. This is a great opportunity for you to grow toward advancement to a leadership role with us, and to apply your skills to a job in which you will face different challenges and solve new problems each and every day. We offer highly-competitive compensation and benefits, and the chance to work with a national organization that still maintains the flexibility and tight-knit feel of a locally owned and independently operated franchise. If this sounds like the kind of career move you’ve been looking to make, and if you meet our qualifications, we want to talk with you. Contact us today! Here is just some of what we have to offer: Competitive pay ranging from $22-27 per hour Health insurance Aflac Vacation Performance bonuses 401K Flexible scheduling Advancement and growth opportunities Regular pay reviews Plus more! Job Responsibilities As an Office Manager, you will be responsible for inbound and outbound customer sales/education while organizing work and project schedules for our craftsmen. This will require that you provide customers with information and expert advice on our services, pricing, and availability. You will also provide logistical support for our craftsmen, helping them with material ordering and scheduling efficiencies. Your specific duties in this role will include: Respond to job leads in a timely manner Coordinating the schedule and material ordering for multiple craftsmen and projects Utilizing our dispatching & schedule management software Returning customers calls as needed and following up with past customers Performing paperwork and filing duties Assist in solving operational logistics to ensure a smooth customer journey Job Requirements We are looking for professionals who are highly organized and detail-oriented, with a strong administrative background and multi-tasking skills. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to interact effectively with both customers and our craftsmen. You will also need a strong solution-focused attitude and be quick on your feet. Specific qualifications for the role include: High school diploma or GED 3-5 years of administrative assistant/scheduling experience Comfortable with sales Adaptive to technology Strong customer service skills Excellent office management skills Solid typing skills; ten-key skills, a plus Great multitasking and prioritization skills Exceptional communication skills Sales and/or Marketing – a basic understanding of sales and marketing and the differences between the two, a plus QuickBooks Online or other accounting knowledge, a plus Customer-facing experience, a plus Build fun and rewarding career with an industry leader! Apply now! Compensation: $52,000.00 - $65,000.00 per year The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry. Most of the projects completed are for Repeat and Referral Customers—folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting " Show Me All Jobs " above. Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.

Posted 4 weeks ago

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Healthcare Outcomes Performance CompanyPonte Vedra Beach, Florida
Front Office Representative ✍️ 📍 Full-Time | Jacksonville, FL – Beaches location Join the #1 Orthopedic Team in Northeast Florida!Since 2001, Southeast Orthopedic Specialists has been the region’s trusted leader in orthopedic medicine—delivering five-star care those changes lives every day. As the largest private orthopedic practice in Northeast Florida, we proudly set the standard for excellence, trusted by thousands of patients each year. Our mission is simple: provide industry-leading care today while continuing to grow and shape the future of medicine for tomorrow. Join Our Growing Team! Southeast Orthopedic Specialists is hiring a Front Office Representative for our Ponte Vedra Beach. If you’re organized, personable, and passionate about delivering exceptional patient experiences, we want you on our team! ________________________________________________________________________ 🌟 What We Offer Here’s a sneak peek of the awesome perks our Full-Time Team Members enjoy: ✅ Competitive health & welfare benefits+ HSA ✅ Monthly stipend for extra coverage ✅ 401(k) with company match 💸 ✅ 24/7 Employee Assistance Program ✅ PTO, paid holidays, AND appreciation events 🎉…plus, so much more! ________________________________________________________________________________ GENERAL SUMMARY 💼 What You’ll Do As the first point of contact for patients, you’ll keep our front office running smoothly while delivering excellent customer service. From greeting patients and managing check-in to verifying insurance, collecting payments, and scheduling appointments, you’ll play a vital role in ensuring every patient feels welcomed, informed, and cared for. ___________________________________ ⭐ Essential Functions Welcome and check in patients, notify providers of arrivals. Collect accurate demographics, insurance, and required authorizations/referrals. Handle patient payments, co-pays, and account balances; balance cash drawer daily. Verify insurance eligibility and benefits, escalating complex cases as needed. Schedule and update patient appointments, follow-ups, and referrals. Scan and maintain patient records and documentation in the EMR system. Provide clear communication to patients regarding wait times, billing, and procedures. Maintain confidentiality and a professional, organized front office environment. ________________________________________ 🔎 What We’re Looking For High school diploma/GED required; additional healthcare/administrative training preferred. Minimum 1 year of patient registration/front office experience in a medical or healthcare setting. Knowledge of insurance rules, regulations, and medical terminology. Strong customer service, communication, and computer skills. Ability to multitask, stay organized, and remain professional under pressure. Bilingual (English/Spanish) strongly preferred. ___________________________________________ 📨 Ready to join us?Submit you application today! Be part of a team that values excellence, teamwork, and your career growth. Let’s make a difference—together! This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. #SOS

Posted 2 weeks ago

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IMS Care CenterAvondale, Arizona
Headquartered in Phoenix, IMS Care Center is a team of 500 employees and a physician-led organization united through its providers’ commitment to high-quality innovative health care. Each day is a new day for ground-breaking ideas and unparalleled opportunity. Ours is a culture focused on what we can accomplish today, and where it can lead us tomorrow. IMS is searching for a professional, compassionate and knowledgeable individual to fill the position of Front Office is in our Avondale clinic. The Front Office is responsible for answering the phone, scheduling patients, check in and check out, but may assist with insurance authorization/verification, and other office functions. This position will be heavy on phone support and customer service with patients. Responsibilities: Provide office support to front office staff in order to ensure efficiency and effectiveness of office flow Check patients in and out Receive direct and relay telephone messages Efficient patient scheduling Maintain and keep an updated scanning/filing system Have an understanding of insurance referral processes Provide word-processing and secretarial support Ability to multi-task and execute delegated duties Requirements: At least 1 year customer service experience preferred Verification of insurance experience Bilingual Preferred Education: High School Diploma or GED CPR certified BLS certification required Benefits of Working with IMS: You can look forward to a generous compensation package including medical, dental, vision, short-term and long-term disability, life insurance, paid time off and a very lucrative 401K plan. *IMS is a tobacco-free work environment IMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Joining IMS is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. Our hope is that each day you’ll uncover a new reason to love what you do. If this sounds like the workplace for you, apply now!

Posted 30+ days ago

ENG Heating & Cooling logo
ENG Heating & CoolingAkron, Ohio
Benefits: 401(k) matching Competitive salary Health insurance Paid time off The Service Dispatcher reports to the Office Manager, and is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. Benefits Paid Training Flexible Scheduling Competitive Compensation Year-Round Work Initiative, integrity, organizational, and supervisory skills are essential to achieving departmental and corporate goals in this position. Job-related contact can occur with virtually all demographic groups, with the majority of daily contacts being with ENG Heating & Cooling, Inc. service technicians, suppliers, and service customers. Representative duties include: Scheduling service jobs taking into consideration the expected complexity of the job versus the experience and capabilities of available technicians. Being a main point of contact for incoming calls and assisting and directing customers to help resolve their needs in the form of troubleshooting, payment collections, dispatching, reviewing sales estimates and/or escalating to other staff for additional assistance. Overseeing warranty registration, documentation mailing, filing, safe record keeping and processing of payments. Maintaining a working relationship with other office staff on the collection of problem accounts, negotiating credit when applicable to build the customer base. Helping in the resolution of customer complaints in a timely, efficient and cost-effective manner, and reporting all such incidents to the appropriate leadership. Performing related staff-level duties as directed by the Office Manager. Job Qualifications: Proven experience in a customer service environment preferably in HVACR contracting or building services industry. Excellent oral and written communication skills, including the ability to work with diverse customer groups, all personnel levels in the HVACR field, suppliers, and the hearing impaired. Be a self-starter and ability to work independently and as a team member. Preferred knowledge of CRM software. Proficient in computer skills, including Microsoft Office, online permit processing, and general office equipment. Basic knowledge of HVACR technology, including the ability to provide support, and even advice, to an on-site technician. Knowledge of HVACR-related terms, training, job-costing, marketing and sales. Skill and ability to sell service jobs and service contracts in a letter, and on the phone. Ability to assist technicians scheduled for call duty in delivery of prompt, efficient service to all customers. Current (state) driver’s license. Compensation: $20.00 - $24.00 per hour There are many exciting options for a career in HVACR waiting to be explored. If you’re looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you’ve come to the right place!

Posted 30+ days ago

Office Pride logo
Office PrideTampa, Florida
Replies within 24 hours Suncoast Spotless dba Office Pride of Tampa-Clearwater is looking for experienced medical office cleaning technicians to serve customers in the Westshore area of Tampa. Candidates will have at least 1 year medical office cleaning experience, or 2 years commercial cleaning experience. The position is part time, each weekday evening after 6:00pm for a total of 12-15 hours per week. Pay rate is based on experience. About our company Suncoast Spotless dba Office Pride of Tampa-Clearwater is a faith-based company that delivers the highest level of commercial cleaning and janitorial services to offices, medical facilities, schools and day cares, churches, banks and more. A noticeably clean facility leaves a positive first impression and reflects well on our customer's business. We are looking for men and women to join our team that are not only committed to serving our customers well, but also resonate with our core values. Honor God Always do what is right Increase brand value Demonstrate honesty, integrity and a hard work ethic Total customer satisfaction Go the extra mile Persevere with a servant’s attitude Accountability to commitments About the position As a Commercial Cleaning Technician at Office Pride, you will play a crucial role in ensuring the cleanliness, tidiness, and overall maintenance of our facilities. You will be responsible for upholding our high standards of cleanliness, which is essential to create a positive and welcoming atmosphere for our employees, clients, and visitors. The ideal candidate will possess an eye for detail and take pride in their work, displaying a proactive approach to cleanliness and organization. Responsibilities: Perform regular cleaning and maintenance tasks, including sweeping, mopping, vacuuming, and dusting to maintain a clean and sanitary environment. Clean and disinfect restrooms, ensuring supplies are stocked and well-maintained. Handle waste disposal and recycling activities in an environmentally responsible manner. Monitor and maintain the cleanliness of common areas, hallways, and public spaces. Keep track of cleaning supplies and equipment inventory and notify the supervisor when replenishment is needed. Report any maintenance issues or safety hazards to the appropriate personnel promptly. Follow all safety protocols and company policies to maintain a secure and hazard-free workplace. Qualifications: Previous custodial or medical cleaning experience is required. We value a positive attitude, reliability, and a strong work ethic. Attention to detail and the ability to follow cleaning protocols and procedures. Knowledge of proper cleaning and sanitation techniques, as well as the safe usage of cleaning equipment and chemicals. Ability to work independently and manage time efficiently. Physical capability to lift and move heavy objects, climb stairs, and stand for extended periods. Strong communication skills and the ability to work effectively with team members. Your own reliable transportation Job Specifics: Schedule: Monday - Friday, Starting around 6:00 PM for a total of 12-15 hours per week Pay rate: $14-$16/hour - based on experience Paid Weekly Location: Westshore Tampa Area Additional hours are available Compensation: $14-$16/hour - based on experience Compensation: $14.00 - $16.00 per hour Office Pride Commercial Cleaning Services is one of the most respected full-service janitorial and commercial cleaning companies in the nation. Built on a foundation of strong core values and a commitment to service excellence, our goals are to provide total customer satisfaction and a rewarding work environment for team members. You will be applying for a job with an independently owned and operated Office Pride franchised business and not with Faith Franchising Company, Inc., the franchisor of the Office Pride system, or any of its affiliates. Each franchise handles all employment matters for their specific location. Office Pride® is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Posted 30+ days ago

Paul Davis Restoration logo
Paul Davis RestorationAyden, North Carolina
-Support Project Managers and office staff-Learn on the fly, fast paced growing company/various software-Proficient in Quickbooks and Microsoft office-Expense reporting, calendar management, travel arrangements-Prepare subcontracts, purchase orders, change orders-Compliance management -Excellent customer skills/answering incoming calls/coordinate with vendors and customers-Filing/organizing job charts-Preparing letters and general documents-Assist with business development and marketing-Process incoming and outgoing mail, drop packages off as required-Oversee general upkeep and cleanliness of the office environment-Keep track of office supplies Compensation: $15.00 - $22.00 per week Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada. We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do. Our Vision: To Provide Extraordinary Care While Serving People In Their Time Of Need. Our Values: Deliver What You Promise Respect The Individual Have Pride In What You Do Practice Continuous Improvement Our Mission: To provide opportunities for great people to deliver Best in Class results

Posted 1 week ago

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Acadia ExternalColumbus, Ohio
ESSENTIAL FUNCTIONS: Monitor and report on key metrics such as cash collections, days outstanding, unbilled, denials, daily census, etc. in conjunction with the CFO. Establish and maintain controls for all cash collected and posted in patient accounting system. Maintain effective communication with third party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction. Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation. Maintain effective communication with the leadership team to ensure that all third-party compliance guidelines are met. Select and monitor outside collection vendors engaged in the collection of facility receivables. Review and balance agency reports to system reports and approve agency invoices. Lead and provide operational directives for all business office activities related to the claims management and collections of the facility receivables and ensures timely, efficient cash collections to support the overall financial goals of the facility. Define and provide the necessary support and leadership to achieve departmental goals and objectives. Review all statistical reports to monitor trends, determine operational deficiencies and implement corrective action plans as necessary. Work closely with Utilization Review and Admissions staff to ensure proper authorization of patient insurance coverage. May include managing and directing subordinate staff to identify goals and objectives. OTHER FUNCTIONS: Perform other functions and tasks as assigned. EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: High School diploma or equivalent required. Some college course work preferred. Two or more years’ job-related experience required. Preferably in behavioral health. One or more years’ supervisory experience required Strong revenue cycle technical skills required. LICENSES/DESIGNATIONS/CERTIFICATIONS: Must have and maintain a valid driver's license, maintain automobile insurance coverage and have access to an automobile, where facility requires.

Posted 30+ days ago

1-800 Water Damage logo

Office Manager

1-800 Water DamageLouisville, Kentucky

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Job Description

Benefits:
  • 401(k)
  • Paid time off
Summary:  At 1-800 Water Damage of East Louisville, smooth processes and systems are the key to our success. We’re looking for an office manager who has excellent organizational skills and a personable disposition to keep us thriving. The ideal candidate will have a natural flexibility in handling day-to-day routines as well as surprises. The office manager will provide strong, reliable support for operations by creating procedures and communicating them companywide. This person will also help us achieve organizational efficiency by nurturing a positive, inclusive work environment.Responsible for speaking with the customers, on-going customer follow up, handling service complaints, logistics of dispatching field personnel to jobs while ensures that the required Cycle Time and insurance Service Level Agreement tasks deadlines are met.   Responsible to follow up daily with Water Mitigation team to ensure that all required documentation, estimates and procedures are followed according to required program guidelines. Essential Functions:
  • Understand the Insurance Claims process for Water Mitigation & Reconstruction
  • Manages data for each job from First Notice, through the completion of the job in PSA.
  • Daily review of compliance tasks and all job tasks are completed on time.  
  • Monitor and update jobs in required operating systems to ensure the job flows efficiently through the claims process.
  • Follow up with the home to get missing required data from homeowner and insurance/mortgage information not received.
  • Manages Customer Service issues and complaints, documenting actions and resolution.
  • Communication with the customer or insurance adjuster.
  • Ensure notes are entered for all jobs, contacting relevant participants and escalating to the department manager as required.
  • Ensure office efficiency by maintaining common areas, organizing procedures, handling correspondence, managing file systems, and overseeing supplies and equipment
  • Oversee day-to-day office activities as main point of contact in reception area, and keep management informed regularly via performance reports
  • Provide direct administrative support as needed, including scheduling appointments, meetings, and events; booking travel; maintaining file systems; mailing and shipping packages; and updating contacts database and employee lists
  • Oversee and maintain office equipment for uninterrupted function, identify needs and acquire supplies, manage vendor relationships, and coordinate food deliveries when requested
  • Manage all aspects of space/infrastructure planning (ex: moves, additions, changes to workstations) and provide answers, resources, and solutions when requested.
Required Skills and Qualifications
  • Two or more years of experience in office management.
  • Strong time-management and people skills, high degree of flexibility, and excellent multi-taking ability.
  • Proficiency with office applications, and aptitude for learning new software and systems
  • Ability to maintain confidentiality of company information   
Preferred Skills & Qualifications
  • Experience in developing internal systems
  • Advanced computer skills and experience with online platforms.
Compensation: $21.00 - $25.00 per hour

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to 1-800-Water Damage Corporate.

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Submit 10x as many applications with less effort than one manual application.

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