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Ancillary Front Office Representative
Healthcare Outcomes Performance CompanySaint Johns, Florida
ANCILLARY FRONT OFFICE REPRESENTATIVE Established in 2001, Southeast Orthopedic Specialists is a regional leader in orthopedic medicine. We are dedicated to growing with our patients. Our reach will continue to expand to meet the needs of all patients, present and future. It is our wish to make industry-leading five-star orthopedic care accessible to as many people as possible. At Southeast Orthopedic Specialists , we are dedicated to taking care of you so you can take care of business! We offer our Full-Time Employees a robust BENEFITS PACKAGE that includes the following: Competitive Health & Welfare Benefits Monthly stipend to use toward ancillary benefits HSA with qualifying HDHP plans with company match 401k plan after 6 months of service with company match Employee Assistance Program available 24/7 Employee Appreciation Days/Events Paid Time Off & Paid Holidays AND MORE ! As Southeast Orthopedic Specialists continues to grow, we are actively hiring a Full-Time Ancillary Front Office Representative for our US-! Clinic located in St. Augustine , FL ! Please see below for the functions and requirements needed in order to be considered for this position: GENERAL SUMMARY This position is responsible for maintaining a high level of customer service while assuming responsibility for the efficient, productive, and professional operation of the front office which includes patient reception, scheduling of patients, collecting patient demographic, insurance information, and collecting patient payments. __________________________________________________________________________________________________________________________________________________________________________________________________ ESSENTIAL FUNCTIONS Promptly greets and acknowledges patients. Informs MAs and Providers of patient’s arrival through CPS, using Appointment Status’ Instructs patients in completion of medical history and patient information forms, and makes any necessary corrections to the patients account. Obtains accurate, complete demographic and insurance information and financial contract/consent on patient paperwork, as well as reviewing patients and guarantors to obtain accurate information assuring all necessary documents are populated and signed correctly. Also, making sure all required Authorizations and or referrals are attached to the appointment for that DOS. Responsible for identifying and collecting co-payments, co-insurances and past due account balances. Explains financial requirements to the patient in response to patient questions on billing and insurance matters; refers questions regarding more complex insurance/benefits questions to Site Billing Specialist. Evaluates patient financial status and establishes payment plans based upon authority levels. Responsible for accurately completing and interpreting insurance verification and benefits. Notifies patients, family members, physicians and/or supervisors of network insurance coverage issues that may result in coverage reduction. Scans all new patient or updated patient information into computer (including: photo ID, insurance cards, referrals, and patient paperwork). Schedules follow up appointments, reviews patient's insurance coverage and notifies patient if service requires an authorization or referral and send request to PCP via CPS. Maintains general knowledge of insurance plans accepted by Southeast Orthopedic Specialists. Communicates with the patients in the lobby if the physician or provider is running behind schedule. Responsible for maintaining a secure and accurate cash drawer. Responsible for daily balancing of cash drawer and closing Batch. Maintains strictest patient confidentiality. Maintains a clean and organized front office workspace. Follows established Front Office SOP’s. The job holder must demonstrate current competencies for job position including a general understanding of insurance requirements. __________________________________________________________________________________________________________________________________________________________________________________________________ EDUCATION High school diploma/GED or equivalent working knowledge preferred. EXPERIENCE Successful candidate must have a minimum of one year of patient registration experience in a medical office or healthcare setting. Requires knowledge of insurance rules and regulations, medical terminology, and computer scheduling systems. Must be able to communicate effectively with physicians, patients, and the public and be capable of establishing good working relationships with both internal and external customers. Bilingual (English/Spanish) strongly preferred. Previous experience in collecting money is preferred. __________________________________________________________________________________________________________________________________________________________________________________________________ KNOWLEDGE Knowledge of insurance rules and regulations including eligibility and referral requirements ( Able to verify eligibility of each payer, per patient according to defined parameters ) Knowledge of medical terminology and HIPAA Guidelines. Computer knowledge, including Windows based programs. SKILLS Skill in customer service and an understanding of Southeast Orthopedic Specialists' code of conduct and culture. Skill in communicating effectively with physicians, clinical staff and the public. Skill in establishing good working relationships with both internal and external customers. ABILITIES Ability to maintain patient confidentiality. Ability to communicate with upset and frustrated patients while consistently providing excellent customer service ( Demonstrate empathy, concern, good listening skills, etc. ) compassion for all patients. __________________________________________________________________________________________________________________________________________________________________________________________________ ENVIRONMENTAL WORKING CONDITIONS Normal office environment. Some travel between various clinic locations. PHYSICAL/MENTAL DEMANDS Requires sitting and standing associated with a normal office environment. Some bending and stretching required. Manual dexterity using a calculator and computer keyboard. __________________________________________________________________________________________________________________________________________________________________________________________________ ** This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. ** QUESTIONS ? CONTACT HR@SE-ORTHO.COM

Posted 2 days ago

Sr Product Manager, Chief Accounting Office-logo
Sr Product Manager, Chief Accounting Office
AdobeSan Jose, California
Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity Join our Corporate Shared Services team as a Senior Product Manager with strong expertise in SAP S/4HANA, ECC, and financial applications/systems. Define product roadmap, identify growth opportunities, and lead teams to develop financial solutions. What You'll Do Serve as the subject matter expert in SAP ECC/S4H Chief Accounting applications (General ledger, Accounts Payables/receivables, Asset Accounting, Parallel ledger, Group reporting, Tax etc.) Define and drive the product roadmap to address future business needs and opportunities. Identify and prioritize growth opportunities using data, customer insights, competitive analysis, and industry-standard methodologies. Work together with collaborators from the finance business unit to ensure product solutions meet business requirements. Partner with cross-functional teams—including engineering, finance, operations, and analytics—to guide finance products from conception to launch. Build arguments outlining the projected impact for each initiative to be prioritized on the roadmap. Write detailed product requirements, functional specs, and user stories to be used by engineering and design teams. Build impactful insights and convey recommendations to executives and other customers. Coordinate the full product lifecycle, from design and development to implementation and ongoing optimization. What you need to succeed 10+ years of experience in product management of Chief Accounting Office applications/systems. Proven experience directing all aspects of a product lifecycle, from development to launch and support. Strong background in SAP S/4HANA, SAP ECC, Salesforce, MS-Dynamics, Databricks, and other analytical systems. Experience crafting and implementing General Ledger, Accounts payable and receivables, Treasury, Tax, RAR etc. Strong understanding of accounting standards and principles. Ability to translate business requirements into functional specifications and partner with development teams to build product capabilities. Hands-on experience working with agile and scrum methodologies in software product development. Strong analytical skills with the ability to bring to bear multiple data sources to support business decisions. Proven ability to operate effectively in fast-paced, time-sensitive situations with minimal direction. Experience in software product launches and working across multiple teams to drive product success. Soft Skills & Leadership Qualities Strong collaboration skills, with the ability to build credibility and trust across multiple teams. Ability to present effectively at the executive level, communicating complex ideas with clarity. Strong influencing and interpersonal skills, adept at managing relationships with senior leadership. Must be a self-starter, able to drive initiatives end to end with minimal mentorship. A strategic problem solver who can work autonomously and thrive in ambiguity. Outstanding verbal and written communication skills, comfortable working with technical and non-technical audiences alike. Passion for problem-solving and innovation in financial applications. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $111,000 -- $212,900 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. State-Specific Notices: California : Fair Chance Ordinances Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. Colorado: Application Window Notice If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs. Massachusetts: Massachusetts Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Posted 5 days ago

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Front Office Supervisor
HiltonDuluth, Georgia
Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career. Primary Responsibilities • Manage and monitor activities of all employees in the Front Office department making sure the team adheres the standards of excellence • Maintain a professional and high-quality service-oriented environment at all times • Act as manager on duty for the hotel, dealing with complaints, problem solving, disturbances, special requests and any other issues that may arise. • Inform all Front Office staff of daily activities, group and VIP arrivals as well as special requests and repeat guests. • Check accommodations, making sure any special requests are carried out • Greet guests upon arrival and ensure escort to accommodations if appropriate. • Work closely with the Housekeeping Department to improve guest services and foster cross departmental communication. • Maintain procedures for credit control and handling of financial transactions, security of monies, guest security and emergency procedures. • Coordinate daily activities with hotel management team on a daily basis. • Must be flexible, must be able to cover shifts when necessary. Education/Experience • Associates Degree in Hospitality preferred • 1-3 years’ experience in hospitality required, previous experience with Hilton preferred. Knowledge of OnQ software oe PEP required. • Supervisory experience preferred • Customer service experience required • Experience handling cash and credit card procedures • Attention to detail • Knowledge of the hotel layout, all amenities offered, and all procedures & organization. • Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions. Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Posted 5 days ago

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Patient Account Rep - Consolidated Business Office
UR Medicine Thompson HealthCanandaigua, New York
FULL-TIME DAYS Remote / work from home available once trained. Main Function: Independently monitors and controls accounts receivables of third-party payers. Reviews daily registration/referral processes within own payer area and coordinates with appropriate departments when necessary. Run AR reports from monitoring of specifics. Reconciles accounts timely and accurate. Communicates and resolves issues with internal and external customers regarding payer-specific requirements in registration, referrals, charges, and coding affecting the submission and payment of professional claims. Maintains knowledge of payer regulations and all manual and electronic procedures in submission and remittances. Education : High School Diploma or GED required. Associate's Degree preferred. Medical terminology desired. ICD-9/10 CPT coding experience is strongly preferred. Experience : 2 to 3 years of previous medical billing experience is preferred. Familiarity with all forms of payer claims by paper and electronic media is preferred. Excellent public/patient relations and communication skills. Skills in using Mainframe, Excel, and Word preferred. Salary range: $18.00 - $22.00 Starting pay: based on experience Thompson Health is an EOE encouraging women, minorities, individuals with disabilities, and veterans to apply.

Posted 3 weeks ago

Office Specialist - Pulmonary Associates of Meadville- FULL TIME-logo
Office Specialist - Pulmonary Associates of Meadville- FULL TIME
Meadville Medical CenterMeadville, Pennsylvania
OFFICE SPECIALIST SUMMARY Greets, and provides assistance to all patients incoming and outgoing. Pleasantly receives all phone calls within three rings and refers to the appropriate person. Maintains order and control in the reception area at all times. Performs all clerical functions in a physician’s office as directed. MINIMUM EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED Must be a high school graduate. Additional medical training preferred in Medical Terminology.

Posted 1 week ago

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Assistant Front Office Manager
Crescent CareersChicago, Illinois
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. The Hotel Lincoln-Chicago is situated in one of Chicago’s most desirable neighborhoods, Hotel Lincoln offers sweeping views over leafy Lincoln Park and the blue waters of Lake Michigan. This upscale boutique hotel also features award winning eateries to include the J. Parker rooftop bar where you can experience a 360-degree view over both the Chicago skyline as well as Lake Michigan and Lincoln Park below. Crescent Hotels & Resorts stands out in our industry because of our passion for our people and the culture of hospitality. Our full-time associates enjoy competitive salaries and a generous benefit package including: Medical, Dental and Vision Insurance Short Term and Long Term Disability, Life Insurance, Flexible Spending Account 401(k) with Company Match Paid vacation and personal time 7 paid holidays per year Discounts with our Crescent managed properties in North America for you & your family members along with Hyatt Branded Hotel Associate Discounts Employee Assistance Program What you will be doing: This position will work primarily the evening shift to ensure there is a Manager On-Duty in the evening. Answer guest questions and offer information and assistance. Answer telephones. Check guests in and out. Communicate with other departments to fulfill guest needs. Maintain work area neat and organized. Monitor reservations made and house count. Monitor status of guest accounts. Report all unsafe conditions immediately. Update information in the computer systems as needed (i.e., post charges). Act as Manager-On-Duty when assigned. Answer complaints and concerns that occur during shifts. If unable to handle, contact department manager or MOD. Complete other duties as assigned by supervisor to include cross training. Verify all shift work and deposits. Assist in the training and development of new Front Desk Clerks. Attend all mandatory meetings. Call other hotels in area for room status. Follow checklist for required duties and timelines. Read, pass on log and communicate with previous shift. Run reports and complete them, i.e., high balance, cash basis, etc. Other duties as assigned by Supervisor. What is required: Prior cash handling experience necessary. High School graduate or G.E.D. equivalent. Ability to communicate effectively with the public and other employees. Read, write and speak English fluently. Six months Front Desk experience. Minimum of 2 years previous hotel front office or guest services experience. Extensive knowledge of all hotel departments. Excellent guest service, organization and problem solving skills. Ability to multi task and work in a fast paced environment. Knowledge of computer programs utilized in property management Ability to work a flexible schedule to include weekends and holidays. No employee will pose a direct threat to the health/safety of self or others. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Posted 1 week ago

Office Clerk-logo
Office Clerk
Kimbrell's FurnitureGoose Creek, South Carolina
Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Office Clerks are the liaison between Kimbrell’s Furniture and our valued customers. Employees in these roles are responsible for communicating directly with customers. This role requires a high level of professionalism, customer service, persuasion, and negotiation skills, as well as a mind for problem-solving to work with customers to resolve their debts and collect payment. A high level of attention to detail, confidentiality, and excellent record keeping ensure that payment plans are recorded and followed as agreed. Responsibilities: Interact with customers diligently, courteously, and professionally while collecting payments. Must have good knowledge of cash management procedures and best practices. Ability to handle transactions accurately and responsibly. Follow set strategies for collection procedures. Monitor accounts to identify outstanding debts. Ability to gather and verify customers’ personal and credit information. Retain customer loyalty while initiating processes for the collection of payments. Maintain and update records of customers from whom collections are made. Requirements: Proven experience or similar role. Cooperation and the ability to work in a team setting is a vital skill required for this position. Knowledge of billing procedures and collection techniques. Working knowledge of MS Office and databases. Patience and ability to manage stressful work situations. Excellent communication skills (written and oral). Problem-solving skills. Weekend and Holiday availability. *The above listed are a few of the duties and responsibilities associated with the Credit Clerks’ role and are not intended to be a comprehensive list of all duties* Compensation: $15.00 - $16.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. From our humble beginnings in 1915 with a single store of 2 employees, and mule drawn wagon, Kimbrell’s has grown to over 50 stores with hundreds of employees serving both Carolinas. For over 100 years, we have and continue to take great pride in providing exceptional customer service and quality merchandise. We truly believe in not only caring for our customers, but also our local communities and serving both our customers and communities to the best of our abilities. Our mission is to provide dependable, quality furniture, at the best value; offer easy financing; all while providing excellent customer service. We cannot accomplish this without our family of employees, and we are looking to add to our growing family! At Kimbrell’s, we still follow our founder’s belief in fair pay, promoting from within, and rewarding those who provide great service to our customers, community, and company. If you are dedicated to creating that exceptional customer experience and have a strong connection with your local community, then we want to hear from you!

Posted 2 weeks ago

Insurance Office Assistant-logo
Insurance Office Assistant
McDaniel InsuranceShelbyville, Kentucky
Benefits: 401(k) matching Competitive salary Opportunity for advancement Paid time off Profit sharing Training & development Bonus based on performance About the Role: We are seeking a motivated and organized individual to join our team as an Insurance Office Assistant at McDaniel Insurance in Shelbyville, KY. This is an exciting opportunity to work in a fast-paced and dynamic environment, providing essential support to our insurance agents and ensuring the smooth operation of our office. Responsibilities: Assist with processing insurance applications and policy documents Answer and direct phone calls and emails from clients and prospects Organize and maintain client files and records Handle general office administrative tasks such as filing, scanning, and data entry Requirements: Excellent communication and customer service skills Proficiency in Microsoft Office and basic office equipment Ability to multitask and prioritize tasks effectively Previous experience in an office or administrative role is preferred High school diploma or equivalent Within 60 days of hiring, will need to get P&C insurance license About Us: McDaniel Insurance Agency has been serving the Shelbyville Kentucky community, surrounding counties and other states for 13 years, providing personalized insurance solutions to meet our clients' needs. Our team is dedicated to delivering exceptional service and building long-lasting relationships with our customers. We offer a supportive and collaborative work environment, with opportunities for growth and development. Compensation: $17.00 - $20.00 per hour YOUR FUTURE as an Independent Insurance Agent Starts Here If you’re looking for a career that offers flexibility, job stability and strong compensation you’ve come to the right place! Working with an independent agency is a great career choice. Baby Boomers in insurance are retiring at rapid speeds and leaving a high demand for insurance professionals! Trusted Choice® Independent Insurance Agents protect customers by providing home, auto, business, life and health insurance policies to fit their individual needs. Independent agencies are not bound to offering products from only one insurance company. Instead, we can offer customers a choice of policies from a variety of insurance companies to provide the best protection at a competitive price. This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

Posted 1 week ago

Branch Office Administrator-logo
Branch Office Administrator
CNO Financial GroupWilmington, North Carolina
Job Title Branch Office Administrator Location BLC -WILMINGTON, NC 2043 Job Details Overall Job Summary • Responsible for the day to day operations of the branch from an administrative aspect. Key Job Responsibilities and Accountabilities: • Answering the phone: pick up by third ring, direct customer questions, direct customers to agent • Application processing: Documenting application in the log, prescreening application, C-14, scanning files, order Med records, order Pordamedic • Agent Management & support: maintain agent files, process agent application for employment, order background check, push- agent appointment via home office, order Gryphon log in for each new agent • Office Maintenance: files maintained to standards, office machines in working order and maintained, work areas are clean and neat, supplies are ordered and stocked • System knowledge: PAL, BSPN, Gryphon, nomoreforms, Predictive Index, FSP Account Expense reporting, direct bill expense reporting, EPI • Policy Support: Maintain contact list for all underwriters, follow up for medical records and pordamedic, check the application detail for accuracy, gather missing application items and OFS, correct any underwriting errors; Track and maintain a log of policy and check deliveries; return policy holder calls, process checks related to refunds, and log delivery slips. • BSM support- provide direct support to the BSM and assist him in running the branch smoothly; may assist the BSM with completing compliance audit information; complete FSP and/or R&E reports; assist BSM with reimbursements • Training Support: Maintain NAS material, provide administrative support for all BSO and BLN training sessions such as prepping materials and room, may provide shadowing opportunities and/or training to new BOA's in region; follow-up on BLN training completion; monitor agents through SNA status;. • Recruiting coordination: May assist Telemarketers with the AIRS system; assist with nomoreforms for new managers; will set-up career briefings and sign-in candidates; assist the BSM with other recruiting efforts. • BSO operations: maintains BSO general email box, determines the appropriate person to forward to – agents or managers, prints and distributes information to office as needed. • Aids in Compliance efforts in office including Gryphon system monitoring and reports set up, following up with agent compliance testing, completion of proper and timely termination paperwork CNO Financial is an Equal Opportunity Employer and Affirmative Action Employer. For more information, please click the following link Equal Employment Opportunity is the Law (English) Equal Employment Opportunity is the Law (Spanish) Right to Work Poster (English) Right to Work Poster (Spanish)

Posted 6 days ago

Office Assistant-logo
Office Assistant
Engineering For KidsMadison, Wisconsin
Overview At Engineering For Kids Madison the Office Assistant is responsible for organizing and coordinating office operations and procedures in order to ensure organization effectiveness and efficiency. They would also typically oversee inventory, order supplies and equipment, and arrange for the routine maintenance and upkeep of the facility. They are also typically responsible for organizing and coordinating office operations and procedures in order to ensure your organization effectiveness and efficiency. Recommended Knowledge, Skills, and Abilities Knowledge of office administration Knowledge of curriculum Skills and abilities Excellent interpersonal skills Team building skills Analytical and problem solving skills Decision making skills Effective verbal and listening communications skills Attention to detail and high level of accuracy Very effective organizational skills Effective written communication skills Suggested Duties and Responsibilities Maintain office equipment Assist with behavior management Ensure appropriate inventory is on hand/order inventory Working knowledge of equipment Operate computer system Classroom inventory Additional Suggested Responsibilities Weekly: Follow up weekly programs Employee schedules Class/program schedules Manage weekend events Compensation: $30.00 - $40.00 per hour

Posted 2 weeks ago

Branch Office Administrator-logo
Branch Office Administrator
CNO Financial GroupMiami, Florida
Job Title Branch Office Administrator Location BLC - Miami FL 2016 Job Details Overall Job Summary • Responsible for the day to day operations of the branch from an administrative aspect. Key Job Responsibilities and Accountabilities: • Answering the phone: pick up by third ring, direct customer questions, direct customers to agent • Application processing: Documenting application in the log, prescreening application, C-14, scanning files, order Med records, order Pordamedic • Agent Management & support: maintain agent files, process agent application for employment, order background check, push- agent appointment via home office, order Gryphon log in for each new agent • Office Maintenance: files maintained to standards, office machines in working order and maintained, work areas are clean and neat, supplies are ordered and stocked • System knowledge: PAL, BSPN, Gryphon, nomoreforms, Predictive Index, FSP Account Expense reporting, direct bill expense reporting, EPI • Policy Support: Maintain contact list for all underwriters, follow up for medical records and pordamedic, check the application detail for accuracy, gather missing application items and OFS, correct any underwriting errors; Track and maintain a log of policy and check deliveries; return policy holder calls, process checks related to refunds, and log delivery slips. • BSM support- provide direct support to the BSM and assist him in running the branch smoothly; may assist the BSM with completing compliance audit information; complete FSP and/or R&E reports; assist BSM with reimbursements • Training Support: Maintain NAS material, provide administrative support for all BSO and BLN training sessions such as prepping materials and room, may provide shadowing opportunities and/or training to new BOA's in region; follow-up on BLN training completion; monitor agents through SNA status;. • Recruiting coordination: May assist Telemarketers with the AIRS system; assist with nomoreforms for new managers; will set-up career briefings and sign-in candidates; assist the BSM with other recruiting efforts. • BSO operations: maintains BSO general email box, determines the appropriate person to forward to – agents or managers, prints and distributes information to office as needed. • Aids in Compliance efforts in office including Gryphon system monitoring and reports set up, following up with agent compliance testing, completion of proper and timely termination paperwork

Posted 6 days ago

Office Administrative, Accounting, Bookkeeping-logo
Office Administrative, Accounting, Bookkeeping
Serra Auto CampusOkemos, Michigan
Job description Serra Auto Campus is currently seeking an accounting office clerical and administrative personnel. Experience working in the retail automotive industry is preferred, but we are willing to train the right candidate. Strong work ethic, detail-oriented, and able to retain information needed to complete all tasks. Effective relationship skills and commitment to customer satisfaction are essential to working effectively with a large customer base. This Dealership is part of the family owned, Fenton, MI based Serra Automotive, Inc. What We Offer Medical, Dental & Vision 401k with Match Paid Vacation Growth Opportunities Paid Training Family Owned and Operated Long Term Job Security Health and Wellness Accident & Critical Illness HSA/Flexible Spending Employee Discounts Responsibilities may include, but are not limited to: Costing New and Used Car Deals Processing Dealer Trades and Wholesales Process Sales Staff Commission Sheets for Payroll Reviewing/Processing titles relating to the purchasing and selling vehicles Submitting Customer Payoff's Purchase vehicles into inventory Reconcile Schedules Issue/ disburse Checks Requirements Good communication and organizational skills Strong work ethic Ability to work well within a team and to support other personnel throughout the dealership Professional presentation Punctual nature and willingness to handle some schedule flexibility Ability to manage your own time to complete daily tasks Please note that we expect to get a large number of respondents for this position. We will communicate directly with those that we elect to interview for the position. We apologize that we will not be able to communicate with every respondent that we do not invite to interview for the job. Thank you for your understanding. Show less

Posted 30+ days ago

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Transformation Management Office (TMO) Lead
American General Life Insurance CompanyHouston, Texas
Who We Are At Corebridge Financial, we believe action is everything. That’s why every day we partner with financial professionals and institutions to make it possible for more people to take action in their financial lives, for today and tomorrow. We align to a set of Values that are the core pillars that define our culture and help bring our brand purpose to life: We are stronger as one: We collaborate across the enterprise, scale what works and act decisively for our customers and partners. We deliver on commitments: We are accountable, empower each other and go above and beyond for our stakeholders. We learn, improve and innovate: We get better each day by challenging the status quo and equipping ourselves for the future. We are inclusive: We embrace different perspectives, enabling our colleagues to make an impact and bring their whole selves to work. Who You’ll Work With We help Americans take action to create the financial future they envision. Our focus is on financial solutions that help people grow and protect their retirement assets, and then turn those assets into protected lifetime income where appropriate. Our innovative annuity solutions provide powerful growth opportunities, guaranteed lifetime income, beneficiary protection, and, in many products, options to protect against market downturns that could impact future income.We empower our selling partners — financial professionals at broker-dealers, banks and agencies — with valuable insights, engaging tools and business-building resources for bringing our annuity solutions to their clients and helping them realize their retirement goals. About The Role As the TMO Lead / Program Manager your primary purpose of the job is to support portfolio funding and prioritization process in addition to ongoing management of portfolio financials, resource capacity, health, and executive reporting. TMO Lead will focus on one or multiple primary functions of TMO such as those noted below, and lead other strategic initiatives as identified: Portfolio Prioritization and Funding Management Facilitate idea intake and funding requests. Keep the process nimble and responsive, while managing accordance to governance guidelines. Provide meaningful information to Executive Leadership members for investment decisions, such as, alignment to business objectives, project dependencies, investment vs value metrics. Portfolio Resource and Capacity Management Maintain a real-time view of resource supply, demand, and consumption. Track utilization by key roles on each project; drive for one solution to centralize project resource information to create transparency across teams. Portfolio Health and Benefit Management Help define and update periodically “Project Fitness” guidelines – idea to outcome. Maintain and report on At-risk and off-track projects, with meaningful plans to mitigate risks and get back on track. KPI and Benefits tracking and reporting-Identify effective data metrics, conduct analysis, and propose actions. Portfolio Financials Management Maintain a current view of Project Portfolio Financials - budgets, approvals, forecasts, and actuals. Coordinate the budget and forecast process for individual projects and programs, monthly as well as a part of the quarterly Corebridge Retirement Services process. Enterprise Roadmap and Interdependencies Management Provides an enterprise snapshot of the portfolio with key milestones and dependencies to enable executive review of progress and risks Portfolio Management and Reporting Create and maintain portfolio and project dashboards. Hold recurring portfolio reviews with project leads and results owners; Mentor and assist project resources through project life cycle, processes, and tools. TMO Lead is expected to identify key challenges and offer alternative solutions to handle them, couple are noted below: Change organizational culture to focus on delivering business outcomes versus projects. Creating sense of urgency and cross functional collaborations driven by business outcomes Multiple processes and tools inhibiting transparency, create single source of information, with visible workflows and real time data. Responsibilities Project planning and management of multiple large and complex projects simultaneously with strong customer focus. Strategic thinking and ability to collaborate with diverse stakeholders and influence cross-functional teams for effective solutions. Translate project sponsors expectations into clear defined scope. Responsible for end-to-end coordination, ensuring delivery on needs, goals, and expectations of the functional stakeholders. Provide guidance to the various work streams, and structure and develop project plans with direction from appropriate functional and business area stakeholders. Bridge gap between business outcomes needed and technical delivery by having good business sense and willing to learn about the areas supported. Partner with TMO to define best practices and cadence through all project management gates. Collaborate with business and IT teams on managing and reporting full project financials. Create holistic views of project resources to provide insight into resource pools with respect to skills sets, capacity and demand. Define approach to measure and track benefits identified through the lifecycle of an initiative. Assist in team development while holding teams accountable for their commitments. Identify and report on project health, risks, issues, and dependencies. Effectively manage timely escalation and resolution of roadblocks. Lead in a changing and fast-paced environment while being comfortable with ambiguity. Keep team nimble to adapt quickly to minimize impacts to outcomes. Practice change management best practices ensuring team cohesiveness through engagement of teams, stakeholders, and project owners. Ensure effective communication flow across and within teams. Deliver and coach for messaging that is appropriate for a range of audiences such as teams, leadership, and end customers. Please note this is not an exhaustive list of all responsibilities of the position, and the requirements of the job may change in line with business needs. Skills and Qualifications Bachelor’s degree in Business Administration, Information Systems, Computer Science, or other related field. 10+ years of relevant professional experience, ideally including experience working in a similar or related function in the IT, Insurance, Finance industries. Deep project management experience managing a diverse portfolio (Innovation, Data, Regulatory, Compliance, Digital, etc.) consisting of both systems/technical and business changes. Successfully delivered multiple $1m+ projects concurrently in a fast-paced environment. Financial acumen with proven experience in managing and participating in budget reviews, including forecasting and presentation to senior leadership. Sound knowledge and practice of agile framework and roles. Experience in managing TMO functions. Experience in coaching others in project or program management roles. Proven problem-solving skills along with the ability to assess current practices, identify opportunities for improvement, build consensus and drive the implementation of related changes. Experience in using industry standard processes and tools, including Visio, Jira, Confluence, Power BI, SharePoint, etc. Strong collaboration and influencing skills. Excellent written and verbal communication skills, including strong presentation and meeting facilitation skills. Work Location This position is based in Corebridge Financials’ Houston, TX office and is subject to our hybrid working policy, which gives colleagues the benefits of working both in an office and remotely. Estimated Travel Minimal travel. Why Corebridge? At Corebridge Financial, we prioritize the health, well-being, and work-life balance of our employees. Our comprehensive benefits and wellness program is designed to support employees both personally and professionally, ensuring that they have the resources and flexibility needed to thrive. Benefit Offerings Include: Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being. Retirement Savings: We offer retirement benefits options, which vary by location. In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately. Employee Assistance Program: Confidential counseling services and resources are available to all employees. Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000. Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work. Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it. Eligibility for and participation in employer-sponsored benefit plans and Company programs will be subject to applicable law, governing Plan document(s) and Company policy. We are an Equal Opportunity Employer Corebridge Financial, is committed to being an equal opportunity employer and we comply with all applicable federal, state, and local fair employment laws. All applicants will be considered for employment based on job-related qualifications and without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, neurodivergence, age, veteran status, or any other protected characteristic. The Company is also committed to compliance with all fair employment practices regarding citizenship and immigration status. At Corebridge Financial, we believe that diversity and inclusion are critical to building a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our colleagues are respected as individuals and valued for their unique perspectives. Corebridge Financial is committed to working with and providing reasonable accommodations to job applicants and employees, including any accommodations needed on the basis of physical or mental disabilities or sincerely held religious beliefs. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to TalentandInclusion@corebridgefinancial.com . Reasonable accommodations will be determined on a case-by-case basis, in accordance with applicable federal, state, and local law. We will consider for employment qualified applicants with criminal histories, consistent with applicable law. To learn more please visit: www.corebridgefinancial.com Functional Area: OP - Operations Estimated Travel Percentage (%): No Travel Relocation Provided: No American General Life Insurance Company

Posted 3 weeks ago

A
Executive Assistant / Office Manager - Miami
Ares OperationsMiami, Florida
Over the last 20 years, Ares’ success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry. Job Description Ares Managemen t, LLC is seeking an Executive Assistant w ith strong administrative and organizational skills to provide high - l evel support to multiple professionals in a fast-paced environment in our Miami office . The role consists of answering calls, collecting receipts and processing expense reports, coordinating travel, heavy calendaring /scheduling across various time zone s among other general support responsibilities . The role also include s Corporate Services and Reception support . The ideal candidate must be a self-starter and demonstrate excellent customer service and follow-up skills. Ares looks for people who are enthusiastic in grow ing their skills and tak ing on new responsibilities to provide high-level value-add support for the professionals they support , along with a willingness to pitch in and collaborate with other administrative team members, including sharing back - up coverage needs. Primary functions and essential responsibilities Executive Assistant M eetings & Calendaring : Goal-level calendar management, reflecting professionals’ priorities and adapting as necessary, with excellent communication to involved parties and stakeholders (including senior firm management and their assistants) Extensive coordination and scheduling of internal and external meetings and conference calls, video conference meetings utilizing Outlook calendar and Zoom for senior professionals; includes arranging for catering, document distribution and ensuring conference room technology setup Partner closely with professionals supported to manage meeting changes and keep them on schedule throughout the day Schedule meetings and conference rooms as necessary using Ares protocols Coordinate set up and clean up conference rooms for catered meetings Travel & Expenses: Coordinate all aspects of domestic and international travel (air, ground, and lodging); manage payment and maintain real-time tracking of meeting and itinerary changes Manage payment and maintain real - time tracking of meeting and itinerary changes – duplicate from line above Maintain current passports and necessary visas, as relevant Compose detailed itineraries for all travel and key meetings, print boarding passes and check-in professionals for their flights Track flights to ensure they are on time and not cancelled Be on call for necessary changes, including after hours Organize and create cash and AMEX expense reports using Ares’s expense system, Concur Corporate Services Duties Liaison with building, engineering and parking services to set-up access cards, monthly parking and submit work orders for immediate repair and maintenance support . Work in partnership with the Corporate Services Team to assess repair and maintenance matters throughout the office to determine if external vendor s ervices are needed . Help coordinate supplemental cleaning and repair services , obtain pricing proposals and ensure vendor certificates of insurance are current and on file . Check and stock café beverages and snacks and ensure offices supplies in conference rooms, copy areas and gender-neutral restrooms and wellness rooms are replenished daily. Assist with inventory for all common-use items such as café, emergency and office supplies, as well as paper and toner for copy/print devices utilizing company approved supply vendors. Provide daily maintenance of all beverage and coffee equipment (Ice/Water, Keurig, Nespresso, etc.) Register visitors in the tenant portal and vendors at least (48) in advance following building protocols. Support teams in processing and tracking online incoming/outgoing FedEx/UPS shipments. Assist with catering , conference room set-up/clean-up and be able to reposition office furniture to accommodate large meetings. Provide initial review of vendor invoices in Coupa and code per Ares accounting standards . Collaborate with Central / South Regional Facilities Manager and local business lead ership to assign seating f or incoming new hires and manage relocation requests . Clear, clean and set-up offices/workstations for all new hires /relocation requests ensuring required equipment/supplies are in place . Coordinate with other support teams as needed, including Administrative, IT and Network Teams to deliver results. Assist with coordinat ion of U .S. Corporate Services Programs at the local level . Receive , sort and distribute U.S. Mail to key stakeholders . Maintain a clean, organized and tidy workspace at all times . Qualifications Education: Bachelor’s Degree strongly preferred, but not Experience Required: Minimum 3 - 5 years of experience as an Executive Assistant supporting a team of professionals in a fast-paced environment . General Requirements: Effective prioritization of multiple professionals T ravel coordination; domestic & international Technical proficiency : programs used include, MS Word, Excel, PowerPoint, Outlook , Zoom Participation in general administrative duties, ad-hoc projects Experience in m anaging multiple calendars, scheduling appointments, and screening incoming calls Background in financial services is a plus Included for Your Consideration: Dependable, great attitude, highly motivated and a team player. Exceptional customer service skills and demonstrates enthusiasm and flexibility. Adept at managing multiple tasks in a fast-paced environment with the ability anticipate needs and think ahead. Outstanding interpersonal and communications skills and the ability to effectively interface with personnel at all levels. Demonstrates excellent business maturity, enthusiasm, organizational skills, and a positive attitude. Highly motivated work ethic, with the ability to recognize when a job needs to be done and the capability to do it completely, assuming responsibility for total quality and follow-up to completion. Handle day-to-day issues and office services duties independently, assuming responsibility without direct supervision . Ability to handle confidential information appropriately. Good judgment in terms of escalating issues vs. solving problems independently. Able to lift upwards of 50lbs+ Reporting Relationships Compensation The anticipated rate for this position is listed below. Total compensation may also include a discretionary performance-based bonus. $70,000 - $90,000 The firm also offers robust Benefits offerings. Ares U.S. Core Benefits include Comprehensive Medical/Rx, Dental and Vision plans; 401(k) program with company match; Flexible Savings Accounts (FSA); Healthcare Savings Accounts (HSA) with company contribution; Basic and Voluntary Life Insurance; Long-Term Disability (LTD) and Short-Term Disability (STD) insurance; Employee Assistance Program (EAP), and Commuter Benefits plan for parking and transit. Ares offers a number of additional benefits including access to a world-class medical advisory team, a mental health app that includes coaching, therapy and psychiatry, a mindfulness and wellbeing app, financial wellness benefit that includes access to a financial advisor, new parent leave, reproductive and adoption assistance, emergency backup care, matching gift program, education sponsorship program, and much more. There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active.

Posted 6 days ago

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Part Time Dispatcher Office admin assistant
NorthbrookNorthbrook, Illinois
SATURDAYS AND SUNDAYS REQUIRED About us: As Seen on Oprah, ABC's Shark Tank, HGTV's HouseHunters and more... COMPANY MISSION: Is to Move the World! To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service). Our Core Values are 1) Building Leaders, 2) Always Branding, 3) Listen, Fulfill & Delight and 4) Create a Fun Enthusiastic Team Environment and we only hire team members who live these core values every day. College Hunks Hauling Junk and Moving is hiring a Part Time Dispatcher / office admin assistant to assume the role of growing a small business through various functions including but not limited to: HR, Administrative tasks, Operations, Customer Service, Scheduling, Sales, Marketing and Community Involvement. About you: Are you outgoing, energetic and full of life, and enthusiasm? Then we want to talk to you. A successful candidate will be a dynamic customer service oriented professional with a passion for client service, "wowing" the customer, and take pride in solving problems for clients as well as growing a business within the community. You are energetic, driven, growth minded and understand that A Players in the workforce can accomplish the job of two. You are passionate about being part of an entrepreneurial organization, independent, and take pride in solving problems and creating solutions, while building systems to get the job done. You excel in multi-tasking, Microsoft office products, leadership, customer service, logistics and thrive on challenge. View a few YouTube videos to learn about us: https://www.youtube.com/watch?v=tZvpfzBeG6g https://www.youtube.com/watch?v=p-aGnXpKYqo Compensation: $12 -$15 per hr Employment Opportunities With College HUNKS As Seen on ABC's Shark Tank, HGTV's House Hunters, Blue Collar Millionaires and more... With 90 franchise locations across the U.S., College Hunks Hauling Junk and Moving® is the largest and fastest growing junk removal and moving franchise opportunity. In 2015 CHHJM was named one of the fastest growing companies College Hunks World Headquarters is located in Tampa, FL. CHHJM Headquarters operations provides franchise support to their franchise owners across the country and operates a World Class Sales and Loyalty Center. Recognized as one of the Top Places to Work, and known for its unique and fun company culture, CHHJM is an ideal place to flourish and grow as a professional. COMPANY MISSION: To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service). College Hunks Hauling Junk - Northbrook is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.

Posted 2 weeks ago

Account Manager - Physician Office-logo
Account Manager - Physician Office
MedlineCleveland, Ohio
Job Summary We are seeking a creative, enthusiastic, and dedicated individual to join our Physician Office medical sales team. This is a great opportunity for those who are not only looking to take the next step in their career, but also those who may be looking to utilize their sales experience within a new industry. In return, Medline provides established territories, industry- leading training, and career advancement opportunities. Our team calls on Primary Care offices, Urgent Care, Women's Health, Pediatrics as well as Community Health Centers. Job Description MAJOR RESPONSIBILITIES: Review accounts, sell new business to existing accounts and convert accounts to a higher level. May also be responsible for new account installation. Create demand for the organization's products and services by working with National & Regional accounts. Build and maintain sales territory of smaller accounts, located in secondary & tertiary markets focusing on sales and customer relationships. Conduct regular status and strategy meetings with the customers to understand their needs and link them to the organization's product/service strategies. Coordinate sales forecasts with internal team. Manage co-op accruals and set-up new customers into Medline's systems. Create new products to sell to our existing and new customers. Increase the revenue spend per account. Medline offers a business casual, entrepreneurial work environment with strong growth potential, a competitive compensation package, and a complete benefits package including medical/dental/vision/life insurance; 401(k) with company match. And much more! Education: Bachelor’s degree and at least 2 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience OR at least 5 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience Additional: Intermediate skill level in SAP. Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling). The anticipated compensation for this role includes a first year guarantee of $100,000 with the potential to earn more. This position includes a $75,000 minimum base salary and is eligible for 100% commission/Spiffs. This role is bonus-eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here . For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here . Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Posted 1 week ago

Office Engineer-logo
Office Engineer
Luster NationalSeattle, Washington
About the Position We’re seeking Office Engineers at various levels to support large, heavy-civil infrastructure programs—including highways, roads, bridges, transit (including rail and bus), and airport projects delivered through both traditional and alternative methods. Your primary focus will be supporting day-to-day project operations by managing documentation, tracking submittals and RFIs, and coordinating with contractors, design teams, and client representatives. You will also assist with cost tracking, change order documentation, and other key project controls tasks to help ensure the project stays on schedule and within budget. This posting is for future roles and not for a specific opportunity that is available right now. We accept applications and conduct interviews in advance of upcoming hiring needs. When a candidate is selected, their profile is activated in our talent pool for this specialty area. We notify our talent pool candidates first whenever we have a project need . This posting targets the Greater Puget Sound region. Responsibilities Support daily project operations by tracking and managing submittals, RFIs, meeting minutes, and other project documentation. Coordinate with contractors, designers, consultants, and client representatives to ensure timely responses and document flow. Assist with reviewing and processing change orders, tracking cost impacts, and maintaining accurate logs. Monitor construction schedules and support the integration of schedule updates with project records and reporting tools. Maintain and organize project files, drawing sets, and document control systems in accordance with project standards. Prepare status reports, log summaries, and other supporting documentation for project meetings and stakeholder updates. Assist in the preparation and review of pay applications, invoice packages, and procurement-related documentation. Participate in site visits, progress meetings, and coordination sessions as needed. Help ensure compliance with contract requirements, safety protocols, and applicable agency standards. Maintain project office, supplies, etc., and provide administrative support as needed. Attributes Excellent written and verbal communication and interpersonal skills. Excellent multi-tasking and organizational skills. Collaborative mindset that fosters teamwork, trust, and positive relationships. Natural curiosity, problem-solving abilities, and a passion for continuous improvement. Minimum Qualifications Bachelor’s degree in construction management, engineering, architecture, or a related field, or equivalent combination of education and experience. 5+ years of relevant Office Engineer or similar experience working on heavy civil infrastructure projects. Familiarity with estimate preparation, processing of reviews and approvals, construction compliance requirements, materials, methods, and procedures. Experience working with contract documents, technical specifications, and construction drawings. Proficiency with industry standard document control software (e.g., SharePoint, E-Builder, Aconex, Procore, etc.) Proficiency with Microsoft Office Suite/Office 365 (e.g., Outlook, Teams, Word, Excel, PowerPoint, etc.) Preferred Qualifications Project Management Professional (PMP) and/or Certified Associate in Project Management (CAPM). Experience with large (>$500M), complex, heavy-civil infrastructure projects that include highways, roads, bridges, transit (including rail and bus), and/or airport projects. Experience delivering projects through both traditional and alternative methods (e.g., DB, CM/GC, P3). Experience in Office Engineer roles supporting owners. Understanding of public agency procedures and contract compliance requirements (e.g., FTA, FAA, DOTs, etc.). Prior experience coordinating with contractors, design teams, and construction managers in a fast-paced project environment. Exposure to cost tracking, schedule management, or document control systems Experience with Microsoft Power BI, Oracle Cloud Analytics, or other dashboard KPI reporting software. Compensation Details The salary range listed for this role is $70 k-$100k/year ($35-$50/hour). The final salary offered will be based on multiple factors and thoughtfully aligned with each candidate’s level of experience, breadth of skills, total education achieved, certifications/licenses that have been obtained, geographic location, etc. Just LOOK at the Benefits We Offer! Unlimited flexible time off Paid holidays Paid parental leave Health, dental, and vision insurance Flexible spending accounts (healthcare and dependent or elder care) Long-term disability insurance Short-term disability insurance Life insurance and accidental death and dismemberment 401(k) plan with guaranteed employer contribution Formal career planning and development program $2,500 annually toward professional development Wellness program with monthly wellness stipend Company cell phone or cell phone plan reimbursement Free personalized meal planning and nutrition support with a registered dietitian Free personal financial planning services Employee assistance program Employee discounts Employee referral bonus Specific plan details and coverage for each benefit noted above will be provided upon offer. Luster is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to criminal history, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization. All positions may be subject to a background check and drug test once a conditional offer of employment is made for any convictions directly related to its duties and responsibilities, in accordance with all applicable local, state, and/or federal regulations. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills for the position. Luster does not accept unsolicited resumes. In the absence of a signed agreement, Luster will not consider or agree to payment of any kind. Any unsolicited resumes presented to Luster personnel, including those submitted to Luster hiring managers, are deemed to be the property of Luster. Please email hiring@luster.com for accommodations necessary to complete the application process.

Posted 1 week ago

Senior Product Manager, Back-Office Platforms-logo
Senior Product Manager, Back-Office Platforms
Mission LaneAtlanta, Georgia
Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we’re enabling people to unlock real financial progress. Sound like a mission you can get behind? We're looking for a hands-on problem-solver to join our Enterprise Platforms Team as Senior Product Manager, Back-Office Platforms . The Impact You’ll Make You’ll bring a product management discipline to how we approach and solve back-office challenges across Finance, HR, and more, working to ensure that our internal processes, technology, and data are efficient, scalable, and fully support our business growth. You'll dive deep into the intricacies of systems for Finance and Payroll, while also capably managing solutions for other critical areas like HR. In your first year, you'll be instrumental in significantly enhancing the stability and efficiency of our internal systems and data, streamlining key business processes, and laying the groundwork for a robust and scalable platform roadmap across all corporate back-office functions. What You'll Do As a Mission Lane Product Manager for Back-Office Platforms, you will: Define and document processes and technology needs for back-office corporate functions. Partner closely with key stakeholders (e.g., Finance, Capital Markets, People Experience, Operations, Compliance) to continuously improve workflows and data integrity. Gather, analyze, and prioritize business requirements, translating them into functional and technical specifications. Serve as a liaison between business and technical teams, ensuring clear communication and alignment, especially when navigating complex financial concepts. Develop and maintain a roadmap for internal systems aligned with company goals and stakeholder needs. Provide thought leadership on how platforms might integrate, evaluating the pros and cons of uniform versus unique vendor selection. Lead the implementation of new systems or enhancements through collaboration with business, technology, and vendor stakeholders. This includes everything from process mapping and writing detailed requirements to coordinating testing and training across diverse functional areas. Drive initiatives to improve operational efficiency, data accuracy & reporting, and user experience within back-office platforms. Manage relationships with third-party vendors, including contracts, SLAs, and performance. Ensure system compliance with regulatory requirements and company policies. Key Competencies Adaptability & Versatility: You thrive in a fast-paced environment, readily taking on diverse projects and wearing multiple hats, even outside your core expertise. Stakeholder Management: You excel at understanding and translating diverse stakeholder needs into actionable plans, collaborating effectively with both technical and non-technical teams. Problem-Solving & Strategic Mindset: You're adept at solving problems, balancing immediate needs with long-term vision, and connecting detailed work to the overarching strategy. Qualifications Minimum: 5+ years of experience in product management, business systems, or enterprise applications with a focus on back-office platforms. Strong domain expertise in Finance, HR, and Payroll processes—ideally within a regulated industry such as financial services. You should be able to deeply understand and articulate the complexities of financial and accounting processes. Hands-on experience with Finance/Accounting systems such as NetSuite (highly preferred), Workday, SAP, Oracle, or similar. Proven track record of leading cross-functional system implementations and process reengineering initiatives. Familiarity with data governance, compliance frameworks (e.g., SOX), and audit requirements in financial environments. Strong analytical and decision-making skills. Excellent written and verbal communication skills. Preferred: Hands-on NetSuite experience. SQL proficiency for data analysis to drive decisions, execute communications, and troubleshoot. Compensation Annual full-time base salary range: $130,000 - $152,000 Additional compensation in the form(s) of participation in our annual incentive program and equity are dependent on role. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Mission Lane also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, a monthly wellness stipend, health/ dental/ vision insurance options, disability coverage, paid parental leave, flexible spending account (for childcare and healthcare), life insurance, and a remote-friendly work environment. #LI-DNI About Mission Lane: Founded in December 2018, Mission Lane is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia. It all started with a realization: nearly fifty percent of the adult population in the U.S. doesn’t have access to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at all. We decided this just wouldn’t do. In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit. To date, over four million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores. Mission Lane has cumulatively raised over $600 million of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors. Interested in learning more? Check out The Mission Lane Junction for articles on culture, credit, and community, and The Mission Lane Newsroom for media mentions. ***** At Mission Lane, we’re committed to a workplace built on respect and dignity, where everyone has the opportunity to contribute. We believe diversity in all forms makes us stronger, and we intentionally foster an inclusive environment where employees feel valued, respected, and free to be their true selves. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other protected status. Mission Lane provides reasonable accommodations to applicants who need them for medical or religious reasons, as required by law. Applicants can initiate an accommodation request by contacting peopleexperience@missionlane.com . Mission Lane is not sponsoring new applicant employment authorization and please, no third-party recruiters.

Posted 1 week ago

Front Office Receptionist-logo
Front Office Receptionist
QualDerm PartnersBarrington, Illinois
Description With 150+ locations in 17 states, QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S. At QualDerm we are united in our purpose: to educate, protect, and care for your skin. We are committed to bringing you the very best in comprehensive skin care so that you can achieve a confident, healthier, and more beautiful you! Our mission is to educate communities and healthcare professionals about the importance of skin health; including skin cancer prevention, risk factors and how to achieve healthy skin through annual skin exams and dermatologic care. We strive to provide the latest proven, proactive and comprehensive dermatologic care to populations in the expanding geographies we serve by making high-quality skin care timelier and more accessible all while creating a rewarding work environment for our providers and employees. Not only do we offer aggressive compensation and benefit packages, but we offer a culture that is unsurpassed! Job Type: Full Time Job Summary: The Front Office Receptionist will be responsible for accurate and timely patient registration utilizing medical systems. This individual will utilize facility medical necessity tool to verify appropriate patient insurance coverage. This work will need to be performed according to established policies and procedures. The associate will provide exceptional customer service to physicians, patients, family members and all other medical professionals. Essential Duties and Responsibilities: Welcomes patients and visitors by greeting them in person or on the telephone, answering or referring inquiries. Notes patient arrival in Practice Management System (EMR). Identifies patients by date of birth and name in computer system and creates new account if patient is not in the system. Prepares necessary patient paperwork prior to patient’s appointment. Calls “No Show” appointments to reschedule, makes appropriate notations in Practice Management System and sends letters to patients when necessary. Optimizes patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone and comforts patients by anticipating their anxieties and answering their questions. Helps in emergency situations by quickly responding to patients in distress by using good reasoning and judgment. Reviews Practice Management System (EMR) for information that needs to be updated. Works with patients to obtain updated information and accurately enters information in Practice Management System (EMR). Identifies payer sources, verifies insurance eligibility, financial status and assigns correct payor type. Verifies if prior authorization from insurance is required; notifies Billing Department, if required. Responsible for keeping the reception area clean and organized. Obtains revenue by recording and updating financial information, recording and collecting patient copays and/or balances at check in/out. Protects patients’ rights by maintaining confidentiality of personal and financial information. Maintains operations by following policies and procedures, and reports changes as needed. Contributes to team effort by accomplishing related results, as needed. Routinely demonstrates superior customer service skills. Answers the telephone in a timely and polite manner. Communicates with patients, visitors, providers, and team members in a courteous, professional, cooperative and mature manner. Other duties as assigned by Practice Manager or Area Practice Manager. Requirements Minimum Qualifications: High School Diploma required; Associates Degree preferred 1 year customer service experience in health care office preferred Benefits Benefits of joining Qualderm Partners: Competitive Pay – Attractive compensation to reward your hard work Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans Disability Protection – Short-term and long-term disability coverage to protect you in unexpected circumstances Additional Wellness Plans – Accident, critical illness, and identity theft protection plans for extra security Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges Exclusive Employee Discounts – Save on products and services with special discounts just for you Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.

Posted 2 weeks ago

S
Office Manager/Supervisor
Skyline UrologyTarzana, California
Looking for a job you're passionate about? Do you want to make a difference in healthcare? Then join Skyline Urology! Skyline Urology is a leader in urology and an employer of choice. As the third largest urology group practice in the country, you will have the opportunity to work side-by-side with the best physicians in the field to offer exceptional care and enhance the patient experience. Our company prides itself on offering the most advanced therapies in urologic cancer, sophisticated surgical techniques, the latest in diagnostic testing and evaluation and state-of-the-art treatment; setting the standard for superior quality care. At Skyline, we believe in fostering an environment of excellence for our patients as well as to our employees. We offer competitive salaries and benefits, a 401K profit sharing plan, vacation and sick leave, and a generous employer paid retirement and medical contribution. Skyline Urology is in search of the best talent and provides a unique opportunity to be a part of a dynamic team and growing medical group! The Office Manager/Supervisor leads goals and objectives that will provide the efficient operation of the Physician/s practice by overseeing daily operations and staff. The Office Manager/Supervisor oversees the implementation of services, policies, and procedures on an administrative/management level. ESSENTIAL FUNCTIONS: Develops guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary. Schedule staff to meet operational requirements and ensure that office is staffed appropriately Manage/oversee staff Assists in the recruiting, hiring, orientation, development, and evaluation of staff performance Monitoring/Reviewing/Approving employees’ timesheets: Reviewing and approving work time and time off Acts as a liaison between staff and physicians Establishes and maintains an efficient and responsive patient flow system and satisfaction Helps resolve patient concerns Encourages delivery of excellent customer service and works in conjunction with physician Partners and management Serve as the Safety Officer at work site Responsible for OSHA compliance of division Supports and upholds established Skyline policies, procedures, objectives, quality improvement, safety, environmental and infection control, and codes and requirements for regulatory agencies Ensure compliance with current healthcare regulations, medical laws, and ethics Responsible for facility cleaning, hygiene, safety, and maintenance Oversees and approves medical office supply inventory, ensures that mail is opened and processed, and offices are opened and closed according to procedures Coordinate billing and liaison with billing service Assists in overseeing the financial performance of the practice/division Assists in the growth and performance of the practice/division All other duties as assigned COMPENTENCIES AND SKILLS: Intermediate computer skills (Microsoft office, charting and practice management systems) Must be able to handle fast-paced and challenging work environment Excellent communication and interpersonal skills Knowledge of medical practices, terminology, and reimbursement policies Ability to read, interpret, and apply policies and procedures Ability to set priorities among multiple requests Ability to interact with patients, medical and administrative staff, and the public effectively Skill in planning, organizing, delegating and supervising EXPERIENCE AND/OR EDUCATION: Bachelor's Degree in business and healthcare-related field strongly preferred Knowledge of Accounting, Data Management, Human Resources processes and principles Knowledge of medical coding 3-5 years medical practice management experience PHYSICAL DEMANDS: Involves sitting approximately 90 percent of the day, walking or standing the remainder WORK ENVIORNMENT: Position is in a well-lighted office environment Occasional evening and weekend work

Posted 3 weeks ago

H
Ancillary Front Office Representative
Healthcare Outcomes Performance CompanySaint Johns, Florida

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Job Description

ANCILLARY FRONT OFFICE REPRESENTATIVE

 

Established in 2001, Southeast Orthopedic Specialists is a regional leader in orthopedic medicine. We are dedicated to growing with our patients. Our reach will continue to expand to meet the needs of all patients, present and future. It is our wish to make industry-leading five-star orthopedic care accessible to as many people as possible.

At Southeast Orthopedic Specialists, we are dedicated to taking care of you so you can take care of business! We offer our Full-Time Employees a robust BENEFITS PACKAGE that includes the following:

  • Competitive Health & Welfare Benefits
  • Monthly stipend to use toward ancillary benefits
  • HSA with qualifying HDHP plans with company match
  • 401k plan after 6 months of service with company match
  • Employee Assistance Program available 24/7 
  • Employee Appreciation Days/Events
  • Paid Time Off & Paid Holidays
  • AND MORE!

As Southeast Orthopedic Specialists continues to grow, we are actively hiring a Full-Time Ancillary Front Office Representative for our US-! Clinic located in St. Augustine, FL! Please see below for the functions and requirements needed in order to be considered for this position:

GENERAL SUMMARY

 This position is responsible for maintaining a high level of customer service while assuming responsibility for the efficient, productive, and professional operation of the front office which includes patient reception, scheduling of patients, collecting patient demographic, insurance information, and collecting patient payments.

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ESSENTIAL FUNCTIONS

  • Promptly greets and acknowledges patients. Informs MAs and Providers of patient’s arrival through CPS, using Appointment Status’
  • Instructs patients in completion of medical history and patient information forms, and makes any necessary corrections to the patients account.
  • Obtains accurate, complete demographic and insurance information and financial contract/consent on patient paperwork, as well as reviewing patients and guarantors to obtain accurate information assuring all necessary documents are populated and signed correctly. Also, making sure all required Authorizations and or referrals are attached to the appointment for that DOS.
  • Responsible for identifying and collecting co-payments, co-insurances and past due account balances.
  • Explains financial requirements to the patient in response to patient questions on billing and insurance matters; refers questions regarding more complex insurance/benefits questions to Site Billing Specialist.
  • Evaluates patient financial status and establishes payment plans based upon authority levels.
  • Responsible for accurately completing and interpreting insurance verification and benefits. Notifies patients, family members, physicians and/or supervisors of network insurance coverage issues that may result in coverage reduction.
  • Scans all new patient or updated patient information into computer (including: photo ID, insurance cards, referrals, and patient paperwork).
  • Schedules follow up appointments, reviews patient's insurance coverage and notifies patient if service requires an authorization or referral and send request to PCP via CPS.
  • Maintains general knowledge of insurance plans accepted by Southeast Orthopedic Specialists.
  • Communicates with the patients in the lobby if the physician or provider is running behind schedule.
  • Responsible for maintaining a secure and accurate cash drawer. Responsible for daily balancing of cash drawer and closing Batch.
  • Maintains strictest patient confidentiality.
  • Maintains a clean and organized front office workspace.
  • Follows established Front Office SOP’s.
  • The job holder must demonstrate current competencies for job position including a general understanding of insurance requirements.

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EDUCATION

  • High school diploma/GED or equivalent working knowledge preferred.

EXPERIENCE

  • Successful candidate must have a minimum of one year of patient registration experience in a medical
  • office or healthcare setting.
  • Requires knowledge of insurance rules and regulations, medical terminology, and computer scheduling systems.
  • Must be able to communicate effectively with physicians, patients, and the public and be capable of
  • establishing good working relationships with both internal and external customers.
  • Bilingual (English/Spanish) strongly preferred. Previous experience in collecting money is preferred.

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    KNOWLEDGE

    • Knowledge of insurance rules and regulations including eligibility and referral requirements (Able to verify eligibility of each payer, per patient according to defined parameters)
    • Knowledge of medical terminology and HIPAA Guidelines.
    • Computer knowledge, including Windows based programs.

    SKILLS

    • Skill in customer service and an understanding of Southeast Orthopedic Specialists' code of conduct and culture.
    • Skill in communicating effectively with physicians, clinical staff and the public.
    • Skill in establishing good working relationships with both internal and external customers.

    ABILITIES

    • Ability to maintain patient confidentiality.
    • Ability to communicate with upset and frustrated patients while consistently providing excellent customer service (Demonstrate empathy, concern, good listening skills, etc.) compassion for all patients.

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    ENVIRONMENTAL WORKING CONDITIONS

    • Normal office environment.
    • Some travel between various clinic locations.

    PHYSICAL/MENTAL DEMANDS

    • Requires sitting and standing associated with a normal office environment.
    • Some bending and stretching required.
    • Manual dexterity using a calculator and computer keyboard.

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      ** This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. **

      QUESTIONS?

      CONTACT HR@SE-ORTHO.COM

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      Submit 10x as many applications with less effort than one manual application.

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