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Medical Assistant/Front office – Plastic Surgery & Dermatology
$21 - $30 / hour
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Overview
Job Description
- 401(k)
- Health insurance
- Opportunity for advancement
- Training & development
- Serve as a patient advocate throughout examinations, procedures, and treatments.
- Escort patients to exam, procedure, or operative rooms and prepare them for the physician.
- Accurately record patient medical history, medications, allergies, vitals, and test results in the EMR.
- Ensure all required consent forms are properly completed prior to treatment.
- Prepare and administer medications as directed by the physician, following all safety protocols.
- Explain procedures, medications, wound care, and physician instructions clearly to patients.
- Assist physicians during exams and procedures, including suture removal and maintaining sterile fields during surgical procedures.
- Under physician direction, assist with prescription refills and pharmacy communications.
- Properly dispose of biohazard and infectious waste according to regulations.
- Verify patient insurance eligibility and benefits for medical and surgical services.
- Assist with prior authorizations, referrals, and pre-certifications as needed.
- Collect and document insurance information accurately at check-in and during scheduling.
- Support coding and documentation accuracy to facilitate insurance billing and claims processing.
- Communicate insurance coverage, benefits, and financial responsibility to patients in a clear and professional manner.
- Coordinate with billing teams to resolve insurance-related questions or discrepancies.
- Prepare, clean, and reset exam and procedure rooms between patients and at end of day.
- Inventory, stock, and assess the need for medical instruments, supplies, and equipment.
- Order medical supplies monthly and ensure equipment is in proper working condition.
- Perform accurate and timely documentation of all procedures and patient interactions.
- Adhere to all clinic policies, safety standards, and regulatory requirements.
- Assist with appointment scheduling, confirmations, and patient flow coordination.
- Support check-in/check-out processes, including insurance verification and payments when needed.
- Maintain a clean, organized, and professional clinical and patient-facing environment.
- Contribute to a culture of exceptional customer service and teamwork.
- High school diploma or equivalent
- Certified Medical Assistant
- Knowledge of sterile technique, anatomy, and medications
- Working knowledge of medical insurance processes, including eligibility verification and prior authorizations
- Strong understanding of HIPAA and applicable state and federal regulations
- Basic to intermediate computer and EMR proficiency
- Ability to communicate clearly and professionally in English (verbal and written)
- 2+ years of experience in plastic surgery, dermatology, or aesthetic medical setting
- Dermatology experience strongly preferred
- Experience with surgical authorizations and insurance-driven procedures
- Polished, friendly, and professional demeanor
- High level of emotional and professional maturity
- Strong interpersonal skills with the ability to build trust and rapport with patients and colleagues
- Detail-oriented, reliable, and organized
- Strong work ethic, integrity, and honesty
- Proactive problem-solver with the ability to adapt in a dynamic environment
- Team-oriented mindset with a commitment to excellence in patient care
- Competitive hourly compensation: $21–$30/hour DOE
- Opportunity to work in a respected, high-end plastic surgery and dermatology practice
- Collaborative, professional, and patient-focused work environment
- Exposure to advanced surgical and dermatologic treatments
The Maas Clinic™
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