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A logo
Acadia ExternalColumbus, Ohio
ESSENTIAL FUNCTIONS: Monitor and report on key metrics such as cash collections, days outstanding, unbilled, denials, daily census, etc. in conjunction with the CFO. Establish and maintain controls for all cash collected and posted in patient accounting system. Maintain effective communication with third party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction. Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation. Maintain effective communication with the leadership team to ensure that all third-party compliance guidelines are met. Select and monitor outside collection vendors engaged in the collection of facility receivables. Review and balance agency reports to system reports and approve agency invoices. Lead and provide operational directives for all business office activities related to the claims management and collections of the facility receivables and ensures timely, efficient cash collections to support the overall financial goals of the facility. Define and provide the necessary support and leadership to achieve departmental goals and objectives. Review all statistical reports to monitor trends, determine operational deficiencies and implement corrective action plans as necessary. Work closely with Utilization Review and Admissions staff to ensure proper authorization of patient insurance coverage. May include managing and directing subordinate staff to identify goals and objectives. OTHER FUNCTIONS: Perform other functions and tasks as assigned. EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: High School diploma or equivalent required. Some college course work preferred. Two or more years’ job-related experience required. Preferably in behavioral health. One or more years’ supervisory experience required Strong revenue cycle technical skills required. LICENSES/DESIGNATIONS/CERTIFICATIONS: Must have and maintain a valid driver's license, maintain automobile insurance coverage and have access to an automobile, where facility requires.

Posted 30+ days ago

College Hunks Hauling Junk and Moving logo
College Hunks Hauling Junk and MovingBremerton, Washington
About us: As Seen on Oprah, ABC's Shark Tank, HGTV's HouseHunters and more... COMPANY MISSION: Is to Move the World! To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service). Our Core Values are 1) Building Leaders, 2) Always Branding, 3) Listen, Fullfill & Delight and 4) Create a Fun Enthusiastic Team Environment and we only hire team members who live these core values every day. College Hunks Hauling Junk and Moving - Gig Harbor, WA is hiring a dynamic office manager, office administrator/operations assistant to assume the role of growing a small business through various functions including but not limited to: HR, Administrative tasks, Operations, Customer Service, Scheduling, Sales, Marketing and Community Involvement. About you: Are you outgoing, energetic and full of life, and enthusiasm? Then we want to talk to you. A successful candidate will be a dynamic customer service oriented professional with a passion for client service, "wowing" the customer, and take pride in solving problems for clients as well as growing a business within the community. You are energetic, driven, growth minded and understand that A Players in the workforce can accomplish the job of two. You are passionate about being part of an entrepreneurial organization, independent, and take pride in solving problems and creating solutions, while building systems to get the job done. You excel in multi-tasking, Microsoft office products, leadership, customer service, logistics and thrive on challenge. You have BIG goals, and want to grow with a startup company. Please include a cover letter with a brief description of who you are, what our core values mean to you, and why you would be an asset to our organization. Competitive salary plus opportunity for bonuses, community involvement, and marketing. Future opportunity such as base salary increases, company paid fuel, and company paid vehicle, profit sharing. View a few YouTube videos to learn about us: https://www.youtube.com/watch?v=tZvpfzBeG6g https://www.youtube.com/watch?v=p-aGnXpKYqo Employment Opportunities With College HUNKS As Seen on ABC's Shark Tank, HGTV's House Hunters, Blue Collar Millionaires and more... With 90 franchise locations across the U.S., College Hunks Hauling Junk and Moving® is the largest and fastest growing junk removal and moving franchise opportunity. In 2015 CHHJM was named one of the fastest growing companies College Hunks World Headquarters is located in Tampa, FL. CHHJM Headquarters operations provides franchise support to their franchise owners across the country and operates a World Class Sales and Loyalty Center. Recognized as one of the Top Places to Work, and known for its unique and fun company culture, CHHJM is an ideal place to flourish and grow as a professional. COMPANY MISSION: To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service). College Hunks Hauling Junk and Moving - Gig Harbor, WA is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.

Posted 30+ days ago

D logo
Dallas NWDallas, Texas
Full Job Description PRIMARY PURPOSE OF THE POSITION: The Alternate Administrator is responsible for the overall operations, growth, and leadership of this home care agency business in achieving corporate goals and objectives. The Administrator assures an effective and efficient use of resources to maintain high-quality care and customer satisfaction. Roles to perform within the Administrator position will include driving growth of the Agency, high - quality employee and caregiver hires, as well as continue growth of client acquisition and billable hours. Perform new prospect meetings, intakes. Build and maintain client relationships. Gather and organize account-related information and provide input on key customer opportunities, service line extensions. The Administrator position receives and processes referrals and inquiries, ensures proper staffing of all client cases, and works closely with the Agency team to ensure client satisfaction with services. When indicated, consults with the team and refers extraordinary problems/situations appropriately to upper management team. This position is responsible for maintaining and enhancing the agency’s image through appropriate dress, and pleasant, charming, and helpful telephone manner, courteous interaction with all staff and visitors; and is responsible for appropriate verbal and behavioral interaction with all individuals that he/she comes in contact with. It also requires the ability to maintain documentation according to policies and procedures, and the ability to exercise independent judgment within Agency guidelines. Experience Required: Customer service, Service Industry, Healthcare - preferably private pay business model experience, Professional Business setting experience. PRINCIPAL ACCOUNTABILITIES: Operations . Direct and coordinate the overall development and operational management of the Agency that is consistent with corporate objectives and maximizes resource utilization. Mid to High energy and pace for success. Resourcefulness. Prioritize the workload, shifting priorities to accommodate change and demand. Understand the importance of each task. Make timely, well-informed and appropriate decisions by examining all the relevant and available facts; explore alternatives and commit to action. Prepare managerial reports according to required timelines. Perform duties deemed appropriate by the management team. Customer Service . Ensure the Agency upholds the standards of a high-quality provider through consistent delivery of high-quality care and exceptional customer service. Respond to on-call evening and weekend demands, as directed. Maintain on-call materials current with client information, instructions and directions, current roster of care and list of active direct care staff. Prepare and maintain the on-call log and client and employee records. Manage calls according to company policies. Process new client referrals. Maintain positive relationships with all clients and referral sources. Leadership . Provide staff direction through general meetings, Daily Huddles, outlining clear expectations and accountabilities, daily, weekly, quarterly. Recruit/hire/supervise/counsel staff and conduct annual performance evaluations. Support change and speak positively about it with employees. Work toward high-quality decisions that achieve organizational goals. Provide timely and effective feedback to the senior management. Demonstrate dependability Maintain regular, predictable attendance, highly available. Mid to high energy to set the example. Ability to answer the phone, greet customers, prospects in an engaging way. Performance . Mindful of Financials, such as expenditures, annual budget, profitability, P&L, Billable Hours, bill rates, pay rates. Develop relationships with vendors, business community & Referral Sources. Engage in constructive problem-solving and exploration of new ideas. Growth minded. Must also possess ability to schedule personnel for assignment while being aware of the impact of scheduling decisions on the revenues of the Agency and the client’s invoice. Compliance . Ensure regulatory standards and compliance. Maintain absolute confidentiality of all information pertaining to employees, clients and client’s family members. Schedule interviews for potential employees, process applications and check references. Timely copying and filing of appropriate caregiver, new hire and client documentation. Organize and maintain file systems(policies & procedures, QAPI) in compliance with State of Texas Health Human Services Commission policies and regulations. Perform general clerical duties – correspondence, copying, filing, and distribution occasionally handles incoming/outgoing mail. Maintains CEU requirements as defined by TX HHSC. ESSENTIAL FUNCTIONS/AREAS OF ACCOUNTABILITY Provides clerical support to agency management and supervisory personnel. Conducts client and caregiver onboarding, background and documentation as well as regular updating on both per compliance guidelines. Prepares correspondence, reports, documents, and non-medical Plans of Care. Schedules appointments for management staff and schedules meeting rooms. Prepares updates to policies and procedures as needed for QUAPI. Prepares statistical reports as needed. Assists with the billing process. Assists with data entry of schedules for billing and payroll. Maintains current admission log, emergency contacts and emergency plans, and status updates. Enters all new clients and caregivers into the computer system, education portals and payroll portals. SPECIFIC JOB KNOWLEDGE, SKILLS AND PERSONAL ABILITIES REQUIRED: Four-year degree preferred. Business Administration is preferred, or a two-year degree in B.A. or a related area. Five years of experience in positions of increasing responsibility, preferably in private duty homecare or a private pay setting where customer service skills, client satisfaction are paramount. Proficiency with Microsoft Office (Word, Excel, PowerPoint and Outlook) applications, scheduling systems and other healthcare-industry related-software. Excellent conceptual thinking skills with the capacity to analyze complex issues that are sensitive in nature. Accel in conflict resolution and solution implementation. Must be Resourceful Ability to listen and communicate clearly, fluently, diplomatically – both orally and in writing. Ability to remain flexible, resilient, calm and maintain a sense of humor in all situations. Present a well-groomed image that reflects the professionalism of the business. Ability to plan, organize, prioritize, delegate and accurately complete work activities within deadlines while managing interruptions. Work independently and proactively with minimal direction and/or supervision. Ability to generate goodwill for the Agency with clients, their family members and other referral sources. Demonstrate a strong commitment to client service excellence. Ability to lawfully work in the U.S. PHYSICAL/ENVIRONMENTAL DEMANDS: Sitting, standing, bending, reaching, stretching, stooping, walking, climbing stairs and moving intermittently during working hours. Must be able to lift at least 50 lbs. Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met. Must be able to properly operate office equipment. Must be able to maintain verbal and written communication with co-workers, leadership team, supervisors, clients, family members, vendors and all business associates within or outside the agency. All of the above demands are subject to ADA requirements. Hours per week: 40-50+ Job Type: Full-time Education: Associate (Required) Experience: State compliance and survey experience (Preferred) Customer service: 2 years (Preferred) License/Certification: Driver's License (Required) Work Location: One location Live your best life possible while helping others live theirs. Our Caregivers are the heart and soul of what we do. For that reason, we put our CaregiversFirst each and every day. At ComForCare, it is our CaregiverFirst promise, that our caregivers will be: Treated with respect and dignity. Provided exceptional training on a regular and ongoing basis. Are never alone in the field - support is always available. Thoughtfully matched with clients that they are compatible with. Join our team and be a part of a certified Great Place To Work®! Thousands of ComForCare employees were surveyed and the response was overwhelmingly positive, with 90% agreeing that ComForCare is in fact a Great Place To Work®. By selecting the positions below, you acknowledge that you are applying for employment with an independently owned and operated ComForCare franchisee, a separate company and employer from ComForCare and any of its affiliates or subsidiaries. You understand that each independent franchisee is solely responsible for all decisions relating to employment including (and without limitation to) hiring and termination, and ComForCare does not accept, review or store my application. Any questions about your application or the hiring process must be directed to the locally owned and operated ComForCare franchisee. Equal Opportunity Employer: Disability/Veteran.

Posted 1 week ago

CNO Financial Group logo
CNO Financial GroupMemphis, Tennessee
Job Title Branch Office Administrator Location BLC -MEMPHIS, TN 4161 Job Details Overall Job Summary • Responsible for the day to day operations of the branch from an administrative aspect. Key Job Responsibilities and Accountabilities: • Answering the phone: pick up by third ring, direct customer questions, direct customers to agent • Application processing: Documenting application in the log, prescreening application, C-14, scanning files, order Med records, order Pordamedic • Agent Management & support: maintain agent files, process agent application for employment, order background check, push- agent appointment via home office, order Gryphon log in for each new agent • Office Maintenance: files maintained to standards, office machines in working order and maintained, work areas are clean and neat, supplies are ordered and stocked • System knowledge: PAL, BSPN, Gryphon, nomoreforms, Predictive Index, FSP Account Expense reporting, direct bill expense reporting, EPI • Policy Support: Maintain contact list for all underwriters, follow up for medical records and pordamedic, check the application detail for accuracy, gather missing application items and OFS, correct any underwriting errors; Track and maintain a log of policy and check deliveries; return policy holder calls, process checks related to refunds, and log delivery slips. • BSM support- provide direct support to the BSM and assist him in running the branch smoothly; may assist the BSM with completing compliance audit information; complete FSP and/or R&E reports; assist BSM with reimbursements • Training Support: Maintain NAS material, provide administrative support for all BSO and BLN training sessions such as prepping materials and room, may provide shadowing opportunities and/or training to new BOA's in region; follow-up on BLN training completion; monitor agents through SNA status;. • Recruiting coordination: May assist Telemarketers with the AIRS system; assist with nomoreforms for new managers; will set-up career briefings and sign-in candidates; assist the BSM with other recruiting efforts. • BSO operations: maintains BSO general email box, determines the appropriate person to forward to – agents or managers, prints and distributes information to office as needed. • Aids in Compliance efforts in office including Gryphon system monitoring and reports set up, following up with agent compliance testing, completion of proper and timely termination paperwork

Posted 30+ days ago

S logo
ServiceMaster Professional Janitorial ServicesToms River, New Jersey
For more than 60 years, ServiceMaster Clean has been creating cleaner, healthier, safer work environments for our customers. As a ServiceMaster Service Partner, you belong to a team that works together to deliver the best solutions and customer service to our clients. Our essential team members enjoy: *Competitive Pay *Flexible Schedules *Career Path Opportunities *Paid Training Job Position Description: This position is responsible for creating cleaner, healthier environments for our customers’, their students and grounds by performing the following essential duties and responsibilities. Duties include, but not limited to: Perform all cleaning duties for facilities using provided ServiceMaster products, tools and procedures Sweeping, mopping, polishing, trash removal, restroom cleaning, windows, dusting Maintain inventory of supplies and equipment. Use proper PPE where required Opens and locks facilities, enable and disable security system as required Physical Demands and Qualifications: Constant (up to 100%) standing, walking, pushing, kneeling, twisting, reaching Must be able to lift and/or carry up to 25lbs. Ability to differentiate between cleaning products and uses 1-2 years’ experience as a custodian, janitor, or housekeeper a plus but not required Will provide on the job training to those with strong work ethic and willingness to learn. The ability to be flexible and work at a fast pace in a multi-tasked job is a must. Contribute to a positive work climate with a pleasant attitude Contribute to the overall team effort including being in uniform, dependable and on time Treat all co-workers and customers with courtesy and respect Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. Apply and become a part of ServiceMaster, one of the most respected professional cleaning companies in the Country. We pride ourselves on creating cleaner and healthier environments for our customer, their employees and customers. As a ServiceMaster Service Partner you belong to a team that works together to deliver the best solutions and customer service to our clients. We offer paid training, excellent work/life balance and opportunities for advancement and a career path that matches your interests and goals. Compensation: $18.00 per hour Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision. Our environment is a diverse community where successful people work together to achieve common goals. This franchise is independently owned and operated by a ServiceMaster Clean® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.

Posted 3 weeks ago

Columbus State Community College logo
Columbus State Community CollegeColumbus, Ohio
Compensation Type: HourlyCompensation: $12.00 Job Summary Purpose of Position:To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions described in this position description. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this position description. This position is open to students with Federal Work Study eligibility Duties and Responsibilities: To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for persons with disabilities, covered by the Americans with Disabilities Act, in accordance with its requirements. Duties are numbered for convenience, and do not indicate order in terms of importance, frequency that the duty is performed, or the amount of time spent on the duty. 1) Represents the department at the front desk area with a positive, friendly, and helpful attitude. 2) Provides front-line customer service in the Vet-Tech Programs Suite face-to-face or on the phone to students, parents, faculty/staff, and members of the community. 3) Assists callers and visitors with contact information for offices/resources when appropriate. 4) Assists department staff with general offices duties and clerical/administrative work including but not limited to: filing, delivering messages, returning phone calls, sort mail and deliver mail, construct informational packets, make copies, etc. 5) Assembles materials, documents, etc. as related to the department and its processes and procedures. 6) Assists in the maintenance of various department documents using Microsoft Office suite. 7) Accurately file documents within established departmental filing system. 8) Performs general cleaning and tidying of work area. Supports department-related projects and programs as needed. 9) Maintain privacy and confidentiality of student records and other sensitive information. 10) Fosters and maintains a safe environment of respect and inclusion for faculty , staff, students , and members of the community. 11) Work a consistent, reliable schedule and exhibits regular and punctual attendance. 12) Perform other duties as assigned. Knowledge, Skills and Abilities: Knowledge of: Customer service. Microsoft Office. Skill in: Professionalism and customer service. Written and verbal communication. Telephone and computer skills (including fundamental understanding of Microsoft Office). Attention to detail. Ability to : Manage time. Complete all duties while maintaining strict confidentiality. Follow directions. Work a consistent, reliable schedule. Minimum/General Qualifications: This position requires applicants to have Federal Work Study as part of their current Financial Aid package with Columbus State. You must also be enrolled in SIX or more credit hours in a degree or certificate program. Visit https://www.cscc.edu/services/careers/work-study.shtml for a full explanation of eligibility requirements or visit Nestor Hall 113 to request Federal Work Study if you were not awarded it already. Any applicants without Federal Work Study eligibility will not be considered for this position. Applicants must have received a high school diploma or a certificate of attendance from an accredited secondary school or a certificate of high school equivalence and be exempt from Ohio Revised Code Chapter 4109. Must have reliable transportation or other means to get to work regularly. Students enrolled as Transient, College Credit Plus, Undecided, or otherwise non-degree-seeking are not considered eligible for Student Employment. Schedule: TBD by the needs of department and student schedule between office hours of Monday - Friday 8 am to 5 pm. Maximum 20 hours per week. Work will be performed: On-site only Pathways/Majors that may be interested in this position: Business Majors Business Office Administration Majors Business Associate of Arts Degree Veterinary Technology Associate of Applied Science Degree Position Specific Qualifications: N/A Preferred Qualifications: Previous work experience in an office or customer service driven environment such as retail, food service, volunteer work, etc. Professional Development Students employed by Columbus State are exposed to professional work environments where they develop many of the important transferable skills necessary for future success in the workforce. We are dedicated to helping students set the stage for professional life through their participation in the following program(s): CSTATE GROW (Guided Reflections on Work) The program consists of brief, structured conversations between supervisor and student to reflect on and integrate what they are learning. All student employees and their functional supervisors participate in this program during Autumn and Spring semesters. Career and Leadership Development Program (CLDP) The program consists of paid competency-based career and leadership development activities designed by Career Services. All Tier/Level III positions are automatically enrolled in this program. Career competencies you can expect to learn through Student Employment: Career & Self Development Critical Thinking Leadership Teamwork Communication Equity & Inclusion Professionalism Technology Full Time/Part Time: Part time Union (If Applicable): Scheduled Hours: 20 Additional Information In order to ensure your application is complete, you must complete the following: Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. If you are a current employee of Columbus State Community College, please l og in to Workday to use the internal application process. Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.

Posted 6 days ago

T logo
Topgolf Payroll ServicesSchaumburg, Illinois
Job Responsibilities Assist in managing and organizing office operations and procedures. Handle incoming calls, emails, and correspondence, directing them to the appropriate personnel. Maintain office supplies, equipment, and inventories, replenishing as needed. Prepare and edit documents, reports, and presentations as required. Take refund requests, receipt requests, and paperwork verification. Critical Skills & Experience Requirements Proven experience in an administrative or office support role. Proficiency in office software including word processing, spreadsheets, and email tools. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Attention to detail and accuracy in work. Ability to maintain confidentiality and handle sensitive information. Cash handling experience ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Posted 2 weeks ago

S logo
SPS-North AmericaMiami, Florida
Job Title: Office Services Associate - Hospitality Reports To: The Office Services Associate - Hospitality will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. SPS is seeking an Office Services Associate - Hospitality for a client, a leading global private equity firm. This Admin Assistant welcomes all visitors and colleagues alike as the first point of contact upon arrival. This hospitality-focused person understands they set the stage for the experience on the touchpoint journey. The ideal candidate should be organized, professional, and have a passion for service. As the first point of contact for visitors and callers, this individual will deliver a seamless, high-touch experience that reflects the firm’s commitment to professionalism and exceptional hospitality. This role combines reception duties, hospitality, and light administrative support to ensure a world class experience for both employees and guests. Overall, this position continuously offers the highest level of service to all clients and SPS employees while maintaining a professional image of the company by providing prompt, courteous, and efficient service. Typical Work Schedule: Mondays to Fridays 8AM - 6PM What You Will Be Doing: Greet and assist visitors, delivering an exceptional first impression. Answer and route calls promptly and professionally, including confidential inquiries. Oversee conference room scheduling, meeting preparation, and catering coordination. Prepare and reset meeting spaces before and after events. Maintain a clean, organized reception area and offer refreshments to guests. Provide light administrative support to internal teams as needed. Act as a proactive, collaborative team player with a hospitality-focused mindset. Qualifications 2-4 years of reception or hospitality experience, ideally in financial services or hospitality environments. Exceptional customer service, communication, and interpersonal skills. Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced setting. Proficient in Microsoft Office Suite; comfortable learning new systems. Professional demeanor with the ability to handle sensitive information discreetly. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do! We Recognize Talent: We offer a variety of recognition programs for all levels of employees! Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. I n North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Posted 30+ days ago

CertaPro Painters logo
CertaPro PaintersAlbuquerque, New Mexico
CertaPro Painters is a leader in the residential and commercial painting industry throughout North America. We are an organization of professional painting contractors specializing in beautifying homes and buildings; interiors, exteriors, commercial, offices, and condominiums. Our success has been built on the foundation of delivering certainty to our customers – certainty of a job well done. We focus on the details of every project and most importantly, we focus on our clients. Position Overview: Provide support to the following functions: Marketing, Sales, Production, Financial, Administrative, Human Resource and Business Development. Responsibilities: Create sales packages, send and schedule estimates for Sales Associates Send estimate follow up letters to customers with Sales Associate’s direction. Ensure all marketing tactics are executed as per the Company’s Annual Marketing Plan. Ensure all customer mailing lists are up to date. Maintain inventory and update all point of sale material. Order paint and materials with Production Associate’s direction. Issue Purchase Orders (PO’s). Pay all bills and maintain all files. Manage paperwork for new hires and terminated employees. Conduct constant follow ups with customers. Participate in regional or national on-going training conferences/meetings. Qualifications/Certifications: High school diploma or GED College degree a plus Experienced with social media and digital marketing Organized and detailed oriented Knowledge of Microsoft office packages Proficiency in QuickBooks (preferred) Excellent verbal and written communication skills Excellent organizational and time management skills 1-3 years of Office Assistant experience (preferred) Each CertaPro Painters® business is independently owned and operated. Compensation: $15.00 - $25.00 per hour Opportunity is Knocking Qualities like working hard, getting the job done right, and fostering respect while working as part of a team are core to the CertaPro Painters ® brand culture. This makes each independently owned and operated CertaPro Painters ® franchise unique and fulfilling places to work. It is important to not only deliver memorable experiences for customers, but for team members of each independently owned and operated CertaPro Painters ® franchise, as well. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to CertaPro Painters Corporate.

Posted 30+ days ago

Merry Maids logo
Merry MaidsSunnyvale, California
Position Overview: Provides general facilities administration support which may include data entry, system updates. Confirms customer appointments. Creates and updates schedules with new customer information and provide team members with daily appointments/routes. May assistant with new hire paperwork, orientation, and training. Responsibilities: Completes daily close out process in the system inputting data for time spent at customers home, mileage, update customer information, inputs sales leads into the computer, and updating accounts payable system with current invoices. Creates and updates schedules with new customer information and provide team members with daily appointments/routes. Schedules sales bids Assists with new hire paperwork, orientation, and training. Answers phones Confirms customer appointments. On rare occasion may function as a team member or cleaner as needed. Education and Experience Requirements High school diploma/general education degree (GED) Knowledge, Skills and Abilities Personal time management and organizational skills Need to understand, speak and write in English and Spanish Dependable and adaptable to operate within a fast-paced work environment Ability to drive to customer homes as needed Ability to differentiate between variously colored cleaning products by identifying the color or product name Ability to define specific uses of cleaning products Ability to read and understand cleaning instructions indicated on customized service reports Microsoft© Office applications. Ex: Word, Excel Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Disclaimer: As the owner and personnel manager of your franchised business, you have both the right and responsibility to select and control your employees, establish your employment policies and practices (including pay practices), develop your employee relations, and comply with all federal, state, and local employment laws. The information contained in these documents is provided merely for informational purposes, the use of this sample by you is not required under your franchise agreement, and this sample is intended to serve only as an aid to you in deciding how to operate your business. You are not required to use any of the information contained in this sample, but we invite and encourage you to review the information provided and incorporate into your own personnel practices any material you feel is appropriate for your operation. You are free to modify the material, of course, to reflect your individual business. Remember that employment laws and practices change over time and vary significantly from state to state, so you should consult an employment law attorney in your state to determine the appropriateness of practices, policies, and forms for your business. There is no guarantee that following the recommendation will result in business success or that your results will be the same as other franchisees or company stores. Success is determined by many factors including market conditions which may vary widely as well as individual talents and effort. Looking for a fun place to work, with a flexible schedule and competitive pay? Then come live the Merry Maids™ life! As a Merry Maids team member, you would belong to an award-winning company and be a part of our close-knit team — a team that works together to provide the best cleaning solutions and customer service to our clients. We offer paid training, excellent work/life balance and real opportunities for advancement. You may start off as a team member, but you are then able to tailor a career path that matches your interests and goals – including becoming a team captain, trainer, quality assurance supervisor or manager. We take pleasure in improving our clients' lives by allowing them to spend more time with family or doing activities they enjoy. As trusted in-home professionals, we form strong relationships with our clients and are often considered part of their extended families. Ready to create brighter days for you and our customers? Apply today! Looking for a fun place to work, with a flexible schedule and competitive pay? Then come live the Merry Maids™ life! As a Merry Maids team member, you would belong to an award-winning company and be a part of our close-knit team — a team that works together to provide the best cleaning solutions and customer service to our clients. We offer paid training, excellent work/life balance and real opportunities for advancement. You may start off as a team member, but you are then able to tailor a career path that matches your interests and goals – including becoming a team captain, trainer, quality assurance supervisor or manager. We take pleasure in improving our clients' lives by allowing them to spend more time with family or doing activities they enjoy. As trusted in-home professionals, we form strong relationships with our clients and are often considered part of their extended families. Ready to create brighter days for you and our customers? Apply today! This franchise is independently owned and operated by a Merry Maids® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.

Posted 30+ days ago

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Green Home SolutionsBlaine, Minnesota
Benefits: 401(k) matching Bonus based on performance Paid time off Green Home Solutions of The Twin Cities is seeking a motivated Receptionist/Office Assistant. This position will mainly consist of answering inbound calls to set appointments for Clients requesting our services, working with existing Clients, assisting with administrative duties and working with the Owner. This position will involve learning about Indoor Environmental issues and how they affect buildings. We provide training and certification for you to excel in your position in order to navigate Client needs and properly set appointments. Having an outgoing personality and the ability to be a clear communicator over the phone is important. We work with many Clinics and pride ourselves as one of the elite IAQ Companies in MN that strives to help people live in healthy environments! Qualifications Needed - Clear communicator- Ability to learn about Indoor Environmental Issues (Indoor Air Quality, Mold, Water Loss) We provide Training!- Ability to operate CRM system- Word, Excel and Powerpoint- Very detail oriented- Science background/knowledge and or prior Indoor Air Quality Experience a Plus!- Prior talemarketing or sales experience - Ability to work on assigned projects- Communicate with existing Client base- Filing, organizing and assisting Owner on ongoing projects Benefits - 401K With Matching- Paid Holidays/PTO - Base salary plus commision on set appointments! This position will include setting paid appointments for Clients already looking for our services. Light business development calls will also be a part of this position. Salary listed below is base, commission will be additional. We are looking for an Individual that is looking to expand their knowledge and learn about a highly in demand Industry. We offer some of the best training and support for our Employees and will train you for success! Compensation: $19.50 per hour Green Home Solutions is a company dedicated to improving indoor air quality. Studies show that people spend 90% of their time indoors and while asthma, allergies, and air quality related sicknesses are on the rise, Green Home Solutions has the answer. We offer fast, affordable and effective ways to solve indoor air problems Our mission is to reduce indoor air impurities that may cause illnesses; therefore, creating better work, school, and living environments for everyone. Our services include mold and odor removal, hospital grade disinfection, dispensing probiotics to provide a protective shield against indoor contaminants and maintaining the environment with air duct cleaning and crawlspace/basement encapsulation. Green Home Solutions specializes in using products with plant-based ingredients and are safe when used as directed. Before we can ensure the high standards of our quality services, we first have to build a team of reliable and dedicated professionals. Every Green Home Solutions employee is an ambassador of our core values and is devoted to ensuring customer satisfaction. If you're interested in a career with Green Home Solutions, please review our positions. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to the franchisor.

Posted 2 weeks ago

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MS Services GroupEdison, New Jersey
We're seeking someone to join our team as a Regional Office Manager, Alpharetta, to provide direction and oversight to office operations and execution team ensuring best-in-class service delivery to your Business Units and internal clients.You will be responsible for the overall management of your portfolio, which may consist of 3-5 office locations, inclusive of office management, amenities services such as employee restaurants, cafes, conference & client centers, project management, as well as strategic initiatives including multi-office consolidations.In the Corporate Services division, we provide solutions that enable Morgan Stanley's workforce, across our global workplace locations, to effectively and efficiently work in the service of our clients. This is a Director position within Facilities Amenities, which specializes in several or all services relating to facilities amenities, including executive dining rooms, company cafeterias, onsite fitness centers, offsite gym discounts, guest services, etc. Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world. What you'll do in the role: - Responsible for the management of all corporate services across your portfolio as the point of contact for all Corporate Services Management related issues, ensuring effective control and quality service delivery to Morgan Stanley's property, business units and client service areas- Enhance the coordination and communications between the local GM, COO, Business Units, Infrastructure Teams regarding CS projects and BAU activities.- Work closely with the Head of Vendor Engagement ensuring proper resource alignment across your portfolio locations and SLAs are met.- Assume responsibility for all matters requiring escalation to Corporate Services Management Team and serve as the primary point of contact for resolution of those matters.- Manage the Firm's exposure to business risk by continuously reviewing operational procedures and design standards- Responsible for employee life safety planning, preparedness and Safety and Security Committee.- Maintains the integrity of site environment (critical systems support) What you'll bring to the role: - 5+ years prior work experience in office/facilities management- Office / Facilities management experience with supervision of administrative employees- Verbal and written communication proficiency in Spanish and English- Strategic thinking and ability to identify areas for improvement- Solving problem mindset- Efficient with Microsoft Office products (Word, Excel, PowerPoint, Outlook) WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser. Expected base pay rates for the role will be between $75,000 and $120,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Posted 1 week ago

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Caresense Home HealthMontgomeryville, Pennsylvania
We are seeking an experienced and organized Office Supervisor to oversee daily administrative and operational functions of our Montgomeryvill office. This role is essential in ensuring smooth operations, Compliance with state and federal regulations, and support for our caregivers and clinical team. Responsibilities include: Grow agency census by establishing beneficial relationships with referral sources Maintain involvement in the community to bring awareness of CareSense Hralth services Ensure all applicable laws and regulations are followed Ensure efficient and effective operation of local branch Ensure high level patient satisfaction Work closely with staff to ensure proper scheduling of caregivers and solve issues that arise. Ensure accurate staffing of clients with caregivers based on location, time, skills/needs, and requests. Utilize our web-based care management system to monitor operations including on-time arrival, manage clock-in/clock-out system, monitor care logs, and update client and caregiver records Effectively and accurately communicate with caregivers, clients, case managers, and office staff Ensure effective recruiting of staff, training and retention Perform in-home visits and calls as required Complete incident reports as necessary Contact healthcare providers to obtain documentation and information as needed On-call responsibilities Must be available at all times to handle time sensitive matters.

Posted 3 weeks ago

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US FertilityNew York, New York
Due to our fantastic growth, Reproductive Medicine Associates of New York, a leading fertility treatment practice, are seeking Full -Time Phlebotomists/Medical Assistants for our East Side office. The Medical Assistant is responsible for monitoring patient flow, bringing patients into exam rooms for procedures, preparing exam rooms between patients, phlebotomy and responding to inquiries from multi-disciplinary medical staff. High School Diploma and Phlebotomy/Medical Assistant Certificate is required, and 1 year of related experience is preferred. Ability to multi-task, excellent communication skills, knowledge of ambulatory medical practice, strong computer skills, understanding of infection control practices and medical terminology is necessary. RMA of New York offers a great working environment. Job Types: Full-time Pay: From $19.00 or more per hour Must be able to train at other offices as well as cover other offices as needed at West Side, Downtown, and Brooklyn Schedule: 8 hour shift Monday to Friday Weekends as needed Ability to commute/relocate: New York, NY 10022: Reliably commute or planning to relocate before starting work (Preferred) License/Certification: Medical Assistant or Phlebotomy Certification (Required) Work Location: In person

Posted 30+ days ago

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NYOH New York Oncology Hematology, PCAlbany, New York
Why Join Us? Be part of a practice at the forefront of cutting-edge cancer care and advanced treatments Access opportunities for professional growth and continuing education. Work alongside a collaborative and compassionate team of experts dedicated to making a difference. Enjoy the convenience of multiple locations throughout the Capital Region. Contribute to groundbreaking clinical trials that shape the future of oncology care. Discover your career potential with a practice dedicated to excellence and innovation. Job Description: Pay Range: $60k - $70k per year SCOPE: Oversees all Front Office functions under the direction of the Practice Manager. Responsible for the coordination and operation of Front Office functions. Serves as a liaison between practice manager, physicians, patients, and staff at home site and other NYOH ( New York Oncology Hematology) sites. Responsible for assisting in the development and administration of policies and procedures. Supervises and coordinates front office staff activities and responsibilities. Supports and adheres to the New York Oncology Hematology Compliance Program, including the Code of Ethics and Business Standards. Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation. Adheres to confidentiality, state, federal, and HIPAA laws and patient records guidelines. Reference and uphold CORE values daily. ESSENTIAL DUTIES & RESPONSIBILITIES: Meets or exceeds Front Office Coordinator Duties and Responsibilities. Meets proficiency standards in use of all operating systems and can perform all front end functional roles. Recruits, hires, and supervise all front office staff Trains and mentors new hires Fosters a spirit of teamwork Develops performance goals and objectives and coaches for growth Ensures front end is adequately staffed, floats staff between functional areas as needed, and coordinates with Front Office Supervisors at other sites to arrange float coverage Minimizes the need for overtime, hiring temps , and the use of outside services in accordance with organizational goals and in fiscal responsibility Has daily check-ins with staff, providers, and other site supervisors Has regular performance check-ins with all staff such as quarterly conversations, annual performance evaluations, and merit increases Evaluates employee performance and coaches/counsels as needed, up to and including giving verbal warnings Time and Attendance: Performs all Time and Labor functions in Workday, ensuring appropriate coverage for department, and timely approval of PTO (Paid Time Off) requests and submitting payroll Prepares and conducts regular training sessions for staff Ensures that all front office staff receive copies of new SOPs and processes, are given opportunities to ask questions, and keeps copies of signed policies to document receipt and understanding of those policies Responsible for verifying patient eligibility to transfer to another provider/office and initiates transfer from current office, or approves transfer at receiving office Creates and manages all clinic templates, including provider and meeting blocks, etc. Tracks metrics, and implements changes as needed to meet departmental performance goals Monitors daily EHR queues for timely and accurate order processing. Monitors chart message queues for all front-end staff Oversees daily cash posting and reconciliation Coordinates office procedures with front office, clinical, and billing office staff to ensure smooth flow of information between departments Ensures month-end close for all assigned items is completed in line with corporate timelines Reviews all attorney requests and records and forwards to Compliance Department for reviewand processing Ensures front office staff follow insurance verification and financial counseling SOPs. Ensures that front office staff follow procedures to ensure authorizations are obtained in a timely manner. Is aware of and disseminates knowledge of urgent updates impacting the practice. Provides assistance and coverage for all front office roles as needed Manages patient complaints including escalations to other departments and/or leaders Special projects as assigned by practice manager or operational leadership Attends all assigned leadership meetings Required to float as needed and/or assist other sites remotely. Performs other duties as assigned. MINIMUM QUALIFICATIONS: High School diploma or equivalent required, associate’s degree preferr ed. Medical office and one year of supervisory experience . P roficiency with computer systems including Microsoft (Outlook, Word, and Excel) . PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires prolonged sitting, some bending, stooping and stretching. Requires occasional lifting of up to 30 pounds. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires hearing and vision corrected to normal range.

Posted 1 week ago

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Public Partnerships, LLCNew York City, New York
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Public Partnerships LLC (PPL) helps people with disabilities, chronic illnesses, or other long-term health conditions stay at home and “self-direct” their care. Known as consumer direction in New York, this long-term care model empowers people to take control of who provides their services and where. PPL was selected to be the Statewide Fiscal Intermediary for the New York Consumer Directed Personal Assistance Program (CDPAP) starting in 2025. We, along with a diverse alliance of service partners across the state, will be supporting the delivery of culturally sensitive and disability competent care to CDPAP participants. We are looking for people who share our passion for helping New Yorkers live happy, healthy, and independent lives to support CDPAP consumers and their personal assistants across a broad spectrum of services and functions. Our culture attracts and rewards people who are compassionate, results-oriented, and driven to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, consumer-focused environment, and who want to make a difference in helping transform the lives of the people we serve. Learn more about PPL and CDPAP at https://pplfirst.com/cdpap . The In Office Support Specialist is the primary point of contact for clients, assisting with inquiries, resolving issues, and providing support related to the services we offer in the Satellite offices in the New York City area. This role requires strong communication skills, attention to detail, and a passion for helping others. The In Office Support Agent plays a key role in ensuring that our clients receive timely and accurate assistance while maintaining high levels of customer satisfaction. Customer Support: Greet Consumers, Personal Assistants, and other clients to resolve issues, questions and general concerns that are brough to their attention. Problem Resolution: Address and resolve client concerns, complaints, and issues, ensuring a high level of satisfaction and providing follow-up as needed. Account Management: Assist clients with managing their accounts, including initial registration, providing guidance on processes, system navigation, and service-related queries. Service Information : Provide clients with clear, accurate information regarding services, policies, procedures, and eligibility for care, budgets, and personal assistants. Documentation: Accurately document client interactions, requests, and resolutions in the CRM system for future reference and reporting. Collaboration: Work closely with internal teams (e.g., operations, finance, and compliance) to resolve client issues and ensure seamless service delivery. This includes having a working level knowledge and understanding of how to address items such as pends, adjusts, and other payroll issues that are presented to them. Quality Assurance: Ensure all interactions meet company standards for professionalism, accuracy, and compliance with relevant regulations. Participate in training sessions to stay current on product offerings, company policies, and industry regulations to provide the best possible service. Escalation Support: Escalate more complex or unresolved issues to supervisors or other relevant teams, ensuring timely resolution for clients. Feedback Collection: Gather client feedback and suggest improvements to processes or services based on customer interactions. Authorization & Claims Research & Resolution : Performs in-depth research using internal databases, CRM payer portals, and electronic health record systems to resolve authorization-related inquiries accurately and efficiently. Timesheet Pend Investigation & Resolution: Responsible for researching and resolving timesheet pend issues, including conducting outbound calls to gather necessary information and ensure timely resolution Consumer & PA Education and System Training: Conducts outbound calls and other communications to educate and train consumers and their Personal Assistants on program guidelines, policies, and the effective use of internal systems and tools. MCO/Health Plan Escalation Resolution: Responsible for thoroughly researching and responding to escalations from Managed Care Organizations (MCOs) and health plans, ensuring timely and accurate resolution in accordance with organizational policies and regulatory requirements. Required Skills: Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex information in a clear and empathetic manner. Problem-Solving: Strong problem-solving abilities, with a focus on resolving customer issues efficiently and effectively. Customer-Centric Attitude: A passion for helping others and a strong commitment to providing exceptional customer service. Organizational Skills: Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Technical Skills: Comfortable using customer relationship management (CRM) software, PPL@Home case management system and other office technologies (e.g., Microsoft Office, email, chat systems). Attention to Detail: High attention to detail, ensuring that all client information is recorded accurately and consistently. Team Player: Ability to work collaboratively with a diverse team to achieve company goals and provide excellent service. Education: High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred. Experience: 3+ years of experience in customer service, client support, or a related field. 1+ years of experience in data analytics Working Conditions: In Office setting 5 days a week with flexibility to staff multiple offices as needed across NYC area (Brooklyn, Bronx, Queens, Manhattan, Latham) Annual Salary : $55,000 - $65,000 The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities, or skills of personnel so classified. Public Partnerships is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PPL, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PPL will not tolerate discrimination or harassment based on any of these characteristics. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Posted 2 weeks ago

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Baldwin Group ColleagueTampa, Florida
Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. We are unable to sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa). The primary responsibility of this role is to function as a subject matter expert in the business process and translate that into requirements for the engineering team. A candidate who has the curiosity to understand the end-to-end business process, the various systems and processes that connect with each other to support the day in the life of a user and translate that into various types of requirements, will be successful in this role. Insurance business knowledge is critical for the success of this role. Experience in UX tools, journey mapping and creating prototypes using tools like Figma or other will make you a preferred candidate. Your acumen in the Salesforce technologies, certifications in both Salesforce and Agile/Scrum will differentiate you as a candidate of choice for us. These credentials are strongly preferred Position Responsibilities Product definition and UX design Learn and demonstrate robust understanding of business process and the day in the life of a user. Our users are in Sales, marketing, and service groups. Lead the product increment planning sessions and document user stories in collaboration with the business product owner. Write functional, non-functional, and technical requirements from a business requirement. Clearly document the acceptance criteria for all user stories. Create detailed visual process flows to demonstrate the end-to-end business process and how it relates to the various platforms and tools in the integrated architecture. Create mockups or prototypes to demonstrate the user experience Product validation Perform product validation through the sprints and during the deployment windows. Assist the quality assurance engineers on the team to validate the user stories in the lower environments. Assist in ensuring business validations are complete in the User acceptance testing environment. Assist in certifying production releases in collaboration with the QA team to ensure the release met the intended requirements. Agile maturity Ensure that the team has steady flow of work by creating a rich backlog. Deliver consistent sprint velocity by having detailed JIRA cards, fully refined and sized with the team. Track all dependent team’s requirements and ensure smooth sprints execution. Assist in co-ordinating the go-live activities including the execution of the deployment plans and checklists. Assist in creating the pre-planned communications about the product to all stakeholders. Assist in ensuring that the sprint goals are met each sprint. Assist in the scrum ceremonies and serve the team’s success. Assist in creating estimates for the user stories. Assist in creating test driven development information. Assist in building detailed project plans for the work that the agile teams will be performing. Position Requirements Formal Education & Certification College diploma or university degree. Certifications in Salesforce technologies are strongly preferred Certifications in Agile project management practices and/or product management Knowledge & Experience 5+ years of experience in product analysis, writing requirements, conducting business interviews 3-5 years of Insurance industry experience 3-5 years of experience in the Salesforce platform and its complimenting ecosystem. Experience in JIRA, Confluence and product discovery tools is required Experience in Figma or any other UI/UX tools is strongly preferred. Strong working knowledge of Salesforce technologies. Excellent software troubleshooting experience. Excellent understanding of the organization’s goals and objectives. Personal Attributes Ability to narrate the full end to end business process Ability to conduct user research and understand current state and define future state. Ability to communicate ideas in both technical and business languages. Hungry to learn, demonstrated continuous learning of relevant skills. Excellent written, oral, and interpersonal communication skills. Highly organized and meticulous in details. Highly self-motivated and directed, with keen attention to detail. Proven analytical and creative problem-solving abilities. Able to prioritize and execute tasks in a high-pressure environment. Ability to work in a team-oriented, collaborative environment. Work Conditions This role will need to be in the office 3 days a week. Travel required for product planning workshops IMPORTANT NOTICE: This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be subject to reasonable accommodation to applicants and colleagues who need them for medical or religious reasons. Click here for some insight into our culture! The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.

Posted 30+ days ago

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LJA EngineeringAlpharetta, Georgia
Title: Senior Project Manager Division: Office Services LJA recognizes that our success depends on the quality of the people we hire. We are currently seeking highly talented individuals that take pride in their work, function exceptionally well in team environments, and contribute to the overall success of the company. As a 100% employee-owned company, we promote an entrepreneurial spirit that helps drive the bottom line and the long-term professional and financial success of our employees. With more than 70+ office locations, LJA is growing and ready for talented people to help us build our future. Summary: As part of the Corporate Facilities and Office Services team, this role will lead a team to spearhead a range of corporate real estate and construction office projects, bringing expertise in project management, real estate, IT, and stakeholder management. General Responsibilities: Below is a list of primary responsibilities but it is not meant to be all-inclusive or to prevent other duties from being assigned. PROJECT MANAGEMENT Lead corporate office projects, including new offices, relocations, expansions, and decommissioning, overseeing all phases from planning to closeout. Partner with IT for ordering circuits, planning and installing AV, planning and installing data cabling, setting up server equipment, and handling disconnect and reconnect. Oversee office commissioning and moves including final touches (dry erase boards, office supplies, artwork), packing, disconnect/reconnect, and office opening. Strategically engage third-party contractors for disconnect/reconnect services, crate provision, physical move assistance, and ancillary tasks like hanging whiteboards, artwork installation, office cleanouts, etc. This approach is crucial to scale operations as needed and prevent team burnout. Drive innovation through the development of best practices, operational and service efficiency as well as the identification of industry trends and tools that would contribute to our operational excellence goals STAKEHOLDER MANAGEMENT Build strong relationships with stakeholders at each location and establish communication channels to ensure projects are meeting both strategic and operational needs Maintain continuous engagement with stakeholders, ensuring transparent communication and proper integration of feedback. Serve as the first point of escalation for project-related issues and develop solutions and resolutions for issues that arise Establish relationships with property managers and engineers at each location and coordinate, as needed, to address issues or concerns FINANCIAL MANAGEMENT Assist with the budget development process for the project team including capital expenditure planning Receive and review vendor invoices for accuracy, approve if correct, and process appropriately to ensure timely payment Identify, evaluate, and manage vendors which includes the development of RFP’s, the review of contracts, and the supervision of contractors for a variety of services including electrical, plumbing, general contractors, painters, HVAC, furniture vendors, vending machine vendors, etc. SAFETY Coordinate with the safety management team to ensure the safety of all job sites and all project team members through the establishment and us of JSA’s, emergency action plans, disaster recovery procedures, office safety inspections, etc. OTHER Be prepared for significant travel to project sites and availability for extended hours during critical phases like move coordination and office commissioning. Collaborate with multiple departments on projects regularly which includes IT, marketing, accounting, reprographics, document management, legal, and HSE Perform other job-related duties as assigned or required EXPERIENCE REQUIREMENTS Minimum of 1–3 years of experience in project coordination, field operations, or administrative roles involving hands-on support and cross-functional collaboration. DESIRED EXPERIENCE & SKILLS To be successful in this position, candidates should be: Proficient in anticipating client needs, thinking strategically, focusing on solutions, and acting proactively or reactively as dictated by the circumstances Experienced in building a team and managing staff across multiple locations Proficient in using Microsoft Outlook, AutoCAD, Microsoft Excel, Microsoft Word, and Project Management software Adept in knowledge of IT infrastructure and integration in corporate settings Knowledgeable about OSHA and general safety Skilled in the use of tools to make repairs and perform regular maintenance tasks Practiced in strong written and verbal communication skills Able to prioritize and organize tasks across multiple projects simultaneously in a dynamic and geographically diverse environment Required Education: Minimum of 7 years of experience in project management, with a focus on corporate real estate and office projects. Bachelor’s degree in Project Management, Real Estate, Construction Management, Business Administration, or a related field. PMP (Project Management Professional) certification preferred. Real Estate License a plus. PHYSICAL REQUIREMENTS: While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for 50% of the time; ascend/descend a ladder; conduct visual inspections; extend hands and arms in any direction; handle and manipulate hand tools; stoop, kneel, crouch, or crawl; exert force by pushing/pulling items; and lift or move up to 50 pounds. OTHER: Valid driver’s license and clean driving record required; must be willing and able to travel as needed. ENVIRONMENT: This position primarily works in a professional office setting and on construction and project sites.

Posted 30+ days ago

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Demos UnlimitedCharlotte, North Carolina
Work for Demos Unlimited. Unlimited potential is a demo away. Highly trained and skilled in the following areas: * Writing and simplifying difficult subjects * Leadership and collaboration * Project management and organization Requirements: 3-5 years experience BA For more information about available jobs, please visit: Demos Unlimited Available Jobs Test rule Charlotte Pay Range $100,000 - $120,000 USD Visit our website for more information on how you could. be apart of the team!

Posted 1 week ago

Surface Experts logo
Surface ExpertsTampa, Florida
Replies within 24 hours Benefits: Bonus based on performance Competitive salary Free uniforms Opportunity for advancement Paid time off Do you get excited about growing with a new business? Do you value autonomy and yet thrive in accountability? At Surface Experts, we believe in a culture of caring for our employees and helping them succeed in life and in a business environment. At Surface Expects, we are the leading company in our industry for hard surface repairs. We are seeking a qualified office Administration Manager to help us grow. This is a remote position that requires attention to detail and the ability to take ownership of your day-to-day responsibilities. Responsibilities · Work closely with the sales division, field technicians and support center. · Manage calendar and schedule last-minute stops for field technicians. · Manage business operations including invoicing, price adjustments, accounts receivable, expenses and compliance. · Schedule repairs and service appointments with team members and clients. · Answer phones and take detailed notes. · Handle all files (electronic and paper) · Send estimates and update accounts for the sales team. · Track Add-Ons · Ensure Repair Photos are uploaded to our software program. · Join and actively participate in regularly scheduled meetings. · Engage with customers and Surface Expects support center to manage expectations for delivery and follow-up. · Maintain Customer Database · Develop and maintain reports and tools. · Maintain Company auto fleet for maintenance, repairs, insurance and more. · Places a high importance on customer relations and service. · Willing to consistently update job knowledge by participating in educational opportunities, publications, and maintaining personal networks. Required Skills & Qualifications · Excellent verbal and written communication. · Computer and software savvy included Microsoft Office. · Strong interpersonal skills working with clients and staff. · Organizational skills and the ability to multi-task. · Calm, professional demeanor with a can-do attitude. · Attention to detail and pride of ownership. · Previous experience required. · High School Diploma or equivalent. An associate degree in business preferred.- Certified Notary Public is a plus. Work remote temporarily due to COVID-19. Compensation: $42,500.00 - $52,500.00 per year About Surface Experts Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile. Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill. Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours. Our Mission Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers’ problems by reducing the waste of time, money and materials which end up in landfills. Our Vision To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management. Core Values Serve Others Put Relationships First No Jerks Be Humble Be a Problem Solver Be Curious Seek to Understand the Cause of the Problem Work Smart Constantly Improve Trust the Process Be Organized Be Teachable Put Business Needs Above Personal Wants This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.

Posted 3 weeks ago

A logo

Business Office Manager

Acadia ExternalColumbus, Ohio

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Job Description

ESSENTIAL FUNCTIONS:

  • Monitor and report on key metrics such as cash collections, days outstanding, unbilled, denials, daily census, etc. in conjunction with the CFO.
  • Establish and maintain controls for all cash collected and posted in patient accounting system.
  • Maintain effective communication with third party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction.
  • Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation.
  • Maintain effective communication with the leadership team to ensure that all third-party compliance guidelines are met.
  • Select and monitor outside collection vendors engaged in the collection of facility receivables. Review and balance agency reports to system reports and approve agency invoices.
  • Lead and provide operational directives for all business office activities related to the claims management and collections of the facility receivables and ensures timely, efficient cash collections to support the overall financial goals of the facility.
  • Define and provide the necessary support and leadership to achieve departmental goals and objectives.
  • Review all statistical reports to monitor trends, determine operational deficiencies and implement corrective action plans as necessary.
  • Work closely with Utilization Review and Admissions staff to ensure proper authorization of patient insurance coverage.
  • May include managing and directing subordinate staff to identify goals and objectives.

OTHER FUNCTIONS:

  • Perform other functions and tasks as assigned.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

  • High School diploma or equivalent required.
  • Some college course work preferred.
  • Two or more years’ job-related experience required. Preferably in behavioral health.
  • One or more years’ supervisory experience required
  • Strong revenue cycle technical skills required.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

  • Must have and maintain a valid driver's license, maintain automobile insurance coverage and have access to an automobile, where facility requires.

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