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Receptionist Front Office - Incline Village-logo
Receptionist Front Office - Incline Village
Tahoe Forest Health SystemIncline Village, Nevada
Bargaining Unit: Outpatient Clinic - EA Rate of Pay: $24.10/hour + DOE Summary Performs front office duties in order to maintain an efficient workflow for the practice. Essential Duties and Responsibilities Greets, receives visitors, determines nature of business, and directs as appropriate in a courteous and professional manner. Registers patients by obtaining and verifying accurate demographic and insurance information for billing. Enters data into the computer as needed to maintain office and patient records. Schedules and maintains appointments based on provider and service-specific requirements to ensure accurate schedules are maintained. Reviews physician daily schedules for appropriate visit lengths and types. Informs providers of scheduled procedures. Prints and updates schedules for all providers. Communicates to back office, provider, and Practice Lead significant schedule changes. Schedules ancillary tests per specific provider practice and/or assists patient in scheduling ancillary services including diagnostic imaging, lab, and transportation. Documents and follows up on no shows in accordance with No Show Policy. Makes appointment confirmation calls. Answers the phone within three rings. Answers questions within scope of practice, routes calls as appropriate or takes clear, detailed messages as needed. Retrieves voice mail messages, returns calls to answer questions within scope of practice or routes calls as appropriate. Provides first level of resolution with patients, involving Practice Lead for second level of resolution. Collects and posts payments, office co-pays, deductibles, and self-pay balances at time of service. Balances cash and completes daily cash reconciliation. Prepares daily deposit and reconciles collection report following protocol. Ensures accurate completion of medical record requests as assigned. Prepares charts for next day’s appointments. Handles flow of patient reports, and routes to appropriate practitioner for review and signatures. Obtains test results and records as requested by the medical provider. Accesses and maintains information in various electronic health records (EHR) systems as requested. Ensures downtime binders are maintained daily. Maintains proficiency with practice management, EHR, hospital registration, and results retrieval systems. Provides general office support including retrieving, opening and distributing mail per office protocol; making photocopies, faxing and mailing documents. Works closely with Practice Leads on processes/procedures including training/orientating of staff as needed. Assists with maintenance of cleanliness of office and waiting area. Maintains par levels of all forms and office supplies and report any deficiencies to Practice Lead. Assumes opening and closing duties as needed. Works as part of implementation team for any project within the MSC as directed. Demonstrates System Values in performance and behavior. Complies with System policies and procedures. Other duties as may be assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervisory Responsibilities No supervisory responsibilities. Minimum Education/Experience No educational requirement and 6 months to 1 year relevant experience Required Licenses/Certifications None Other Experience/Qualification s Required: Is proficient with Microsoft Outlook.

Posted 30+ days ago

PT Office Associate-logo
PT Office Associate
Furniture Mart USAPlatteville, Wisconsin
Start your career as a PT Office Associate at Ashley in Platteville, WI! This is an exciting opportunity to showcase your top-notch customer service and administrative skills. Make a positive difference by delivering superior customer service and providing administrative support in our busy office. Part-Time: Friday-Sunday, 15-20 hrs/wk Competitive Wages Provide a broad variety of administrative and staff support services for our Store Manager and Sales Associates Receive incoming phone calls and assist customers at check-out Cash handling, bookkeeping, and report preparation Ensure client receives excellent customer service WHAT DO WE OFFER? $ Competitive Wages $ Growth Opportunities – With our promote-from-within-first philosophy , our employees can grow with us as they develop their strengths, expand in their roles, and consider other promotional opportunities within the company! Great Employee & Family Discounts on our beautiful furniture, mattresses, and accessories! REQUIREMENTS/QUALIFICATIONS: Proficient computer and Microsoft Office skills Excellent communication skills both verbally and written Previous customer service experience and detail-oriented Furniture Mart USA is an Equal Opportunity Employer

Posted 30+ days ago

Branch Office Administrator-logo
Branch Office Administrator
CNO Financial GroupTulsa, Oklahoma
Job Title Branch Office Administrator Location BLC - Tulsa OK Job Details Overall Job Summary • Responsible for the day to day operations of the branch from an administrative aspect. Key Job Responsibilities and Accountabilities: • Answering the phone: pick up by third ring, direct customer questions, direct customers to agent • Application processing: Documenting application in the log, prescreening application, C-14, scanning files, order Med records, order Pordamedic • Agent Management & support: maintain agent files, process agent application for employment, order background check, push- agent appointment via home office, order Gryphon log in for each new agent • Office Maintenance: files maintained to standards, office machines in working order and maintained, work areas are clean and neat, supplies are ordered and stocked • System knowledge: PAL, BSPN, Gryphon, nomoreforms, Predictive Index, FSP Account Expense reporting, direct bill expense reporting, EPI • Policy Support: Maintain contact list for all underwriters, follow up for medical records and pordamedic, check the application detail for accuracy, gather missing application items and OFS, correct any underwriting errors; Track and maintain a log of policy and check deliveries; return policy holder calls, process checks related to refunds, and log delivery slips. • BSM support- provide direct support to the BSM and assist him in running the branch smoothly; may assist the BSM with completing compliance audit information; complete FSP and/or R&E reports; assist BSM with reimbursements • Training Support: Maintain NAS material, provide administrative support for all BSO and BLN training sessions such as prepping materials and room, may provide shadowing opportunities and/or training to new BOA's in region; follow-up on BLN training completion; monitor agents through SNA status;. • Recruiting coordination: May assist Telemarketers with the AIRS system; assist with nomoreforms for new managers; will set-up career briefings and sign-in candidates; assist the BSM with other recruiting efforts. • BSO operations: maintains BSO general email box, determines the appropriate person to forward to – agents or managers, prints and distributes information to office as needed. • Aids in Compliance efforts in office including Gryphon system monitoring and reports set up, following up with agent compliance testing, completion of proper and timely termination paperwork

Posted today

Business Office Manager-logo
Business Office Manager
The Evangelical Lutheran Good Samaritan SocietyKissimmee, Florida
Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We’re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Work Shift: 8 Hours - Day Shifts (United States of America) Scheduled Weekly Hours: 40 Union Position: No Department Details Summary Manage the day-to-day business office related tasks to ensure high quality service delivery, operational efficiency, the meeting of financial goals and that operations run smoothly. Job Description Supervise the implementation of policies and procedures within the business office to ensure compliance with organizational standards and government regulations. Monitor the financial data analysis and reporting processes for internal control. Build and maintain strong relationships with internal and external customers. Manage revenue cycle activities, to include coding, billing, and accounts receivable. Work closely with service line leadership, department managers and providers to manage process, people and technology to provide optimal patient/resident access operations and revenue cycle functionality. Lead efforts overseeing the overall functions of patient/resident access, coding, charge capture, billing processes and functions, including the accuracy and timeliness of charge entry, claims submission, follow-up and quality. Provide collections oversight. Track statistical information regarding volume and general operations. Participate in the implementation of long-range strategic plans, budgets and business development to assure that the operation stays within the approved budget. Work with other department managers and department personnel to identify financial improvement opportunities, while receiving support from finance and accounting on financial matters. Prepare requested statistical reports on an ad hoc and on a weekly, monthly, quarterly and annual basis. Provide consultation for hospital-based ground services. Depending on the setting, may consult and advise ambulance compliance specific billing requirements, creating an enterprise-wide impact on education and compliance related ambulance billing. Perform staff assignments, work flow, orientation, ongoing training, hiring, interviewing, productivity reporting, coaching, corrective action and performance appraisals. Qualifications Based on location, Associate's degree in health care or business related field required; Bachelor's degree preferred. Minimum of five years of health care experience preferred. Two years of supervisory experience preferred. In pharmacy, certified pharmacy technician or coder preferred. In FM Ambulance, Certified Ambulance Coder (CAC) required. Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org.

Posted 1 week ago

Office Assistant-logo
Office Assistant
* Retirement Housing FoundationSacramento, California
Job Summary: The Office Assistant at Pioneer Towers (an RHF community) provides essential administrative support to the Administrator and staff, ensuring smooth daily operations. This role involves assisting with project operations, compliance with HUD and Tax Credit requirements, vacancy management, resident services, payroll, and other key tasks. The ideal candidate is organized, efficient, and thrives in a senior living or low-income housing environment. Key Responsibilities: Administrative & Operational Support: Assist Administrator & Staff with project operations and compliance with HUD and Tax Credit requirements. Manage Vacancy Rates: Ensure vacancy rates are kept below 2% and manage the waitlist. Support Financial Operations: Help resolve delinquent and prepaid balances. Employee Relations: Assist in recruitment, employee relations, payroll, and rent collection, including issuing notices. Facility Management: Coordinate unit inspections, maintenance, vendor management, and bidding. Reserve for Replacement: Assist with preparation and processing of reimbursements. Budget Management: Support budget management and cost-reduction initiatives. Prepare for Inspections: Assist with preparing for inspections such as REAC, MOR, TCAC, and audits. Administrative Support: File & Record Management: Maintain files, reports, and resident records in a confidential and organized manner. Communication Management: Manage phone calls, emails, and mail, directing inquiries to the appropriate staff. Scheduling & Coordination: Schedule appointments and coordinate property management meetings. Resident Communications: Assist with notices, newsletters, and other communications for residents. Data Entry: Update tenant information and process work orders. Customer Service: First Point of Contact: Greet residents, guests, and vendors, providing professional assistance. Inquiry Handling: Address general inquiries from residents and visitors, ensuring excellent customer service. Issue Escalation: Assist with resident requests and escalate issues to the Administrator as needed. Office Management: Office Organization: Ensure the office is clean, organized, and fully stocked with necessary supplies. Document Preparation: Prepare reports, forms, and other documents as requested by the Administrator. Event Coordination: Assist with organizing community events and managing event logistics. File Management: Maintain both physical and digital filing systems, ensuring proper labeling and storage. Compliance & Reporting: Rental Applications & Certifications: Assist with processing rental applications, certifications, and recertifications to ensure compliance with HUD and RHF policies. Lease Tracking: Track tenant lease agreements and related documentation, ensuring deadlines are met. Routine Reporting: Prepare and submit routine property reports to the Administrator and RHF headquarters. Education & Experience: Education: High school diploma or equivalent required; some college or administrative coursework preferred. Experience: Minimum of 2 years in an administrative role, preferably in property management, senior living, or affordable housing. Skills & Abilities: Organizational Skills: Strong time management skills with the ability to multitask in a fast-paced environment. Communication Skills: Excellent verbal and written communication abilities. Software Proficiency: Proficient in Microsoft Office Suite (Word, Excel, Outlook). Experience with property management software (e.g., Yardi, RealPage) is a plus. Confidentiality: Ability to maintain confidentiality and professionalism. Customer Service: Strong customer service orientation, especially when interacting with seniors and residents from diverse backgrounds. Physical Requirements: Ability to sit, stand, and walk for extended periods. Ability to lift or move office supplies and equipment (up to 25 lbs). Occasional local travel may be required for errands or community-related tasks. Compensation: Actual base salary considers several factors including but not limited to geography, job-related knowledge, experience, and budget. The start of the salary range is typically associated with the minimum experience required. The role is considered non-exempt (Part Time, up to 30 hr/wk) may be eligible for overtime pay in accordance with federal and state law. The anticipated base pay range for the position is $23 per hour. Benefits: Competitive pay Health, dental, and vision insurance Paid time off and holidays Retirement savings plan Employee assistance and more Term life and Voluntary supplemental life insurance Why RHF? At RHF, we are dedicated to making a meaningful difference in the lives of our residents. We strive to create vibrant communities where individuals can thrive, regardless of age or background. With over 50 years of experience in providing affordable housing and supportive services, RHF is a mission-driven organization that focuses on the well-being, independence, and dignity of every resident we serve. We offer a collaborative and supportive work environment, opportunities for professional growth, and a commitment to making a lasting impact in the communities we serve. Join us in our mission to create positive change and improve lives—because at RHF, we believe in making every day better for those who need it most.

Posted 30+ days ago

LUO Graduate Office Assistant for Nursing-logo
LUO Graduate Office Assistant for Nursing
Liberty UniversityLynchburg, Virginia
This position is set aside for a current student, with good customer service, positive attitude, and good computer skills. Basic office duties consist of running errands, assisting faculty and staff with day-to-day operations and assisting students with information. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Candidate will provide office support and perform special projects, following instructions with a positive attitude. Will take initiative in performing tasks as necessary. Must be honest, dependable, punctual, and demonstrate excellent work quality. Additional information may be found here QUALIFICATIONS AND CREDENTIALS Must be a current student with excellent professional work ethic and proficient in Microsoft Office and Outlook computer skills. Candidate must be adaptable and willing to learn ne skills, processes, and databases. Strictly adheres to Liberty University policies, representing the University in an exemplary manner. Works effectively as a team member, embracing and fostering LU’s mission. ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB Communication and Comprehension Ability to effectively communicate both verbally and in writing to convey clear, well articulated information. Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner. Possess public communication skills that allow professional representation of Liberty University to a variety of business and community customers and associates. Strong organizational skills. Excellent computer skills. Problem Solving Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature. Physical and Sensory Abilities Regularly required to hear and speak in order to effectively communicate orally. Often required to stand, walk, and climb stairs to move about the building. Handle materials, reach overhead, kneel or stoop in order to conduct business. Regularly lift 10 or fewer pounds. WORKING CONDITIONS Work Environment The working environment in which one will typically perform the essential functions of this position is a climate-controlled setting. It is well lighted, and the noise level is moderate. Driving Requirements Driving is not required as part of this position. Target Hire Date 2025-08-17 Time Type Part time Location Lynchburg - In Office The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University’s hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the “religion” component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs.

Posted 2 weeks ago

Front Office Receptionist-logo
Front Office Receptionist
QualDerm PartnersOrland Park, Illinois
Description With 150+ locations in 17 states, QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S. At QualDerm we are united in our purpose: to educate, protect, and care for your skin. We are committed to bringing you the very best in comprehensive skin care so that you can achieve a confident, healthier, and more beautiful you! Our mission is to educate communities and healthcare professionals about the importance of skin health; including skin cancer prevention, risk factors and how to achieve healthy skin through annual skin exams and dermatologic care. We strive to provide the latest proven, proactive and comprehensive dermatologic care to populations in the expanding geographies we serve by making high-quality skin care timelier and more accessible all while creating a rewarding work environment for our providers and employees. Not only do we offer aggressive compensation and benefit packages, but we offer a culture that is unsurpassed! Job Type: Full Time Job Summary: The Front Office Receptionist will be responsible for accurate and timely patient registration utilizing medical systems. This individual will utilize facility medical necessity tool to verify appropriate patient insurance coverage. This work will need to be performed according to established policies and procedures. The associate will provide exceptional customer service to physicians, patients, family members and all other medical professionals. Essential Duties and Responsibilities: Welcomes patients and visitors by greeting them in person or on the telephone, answering or referring inquiries. Notes patient arrival in Practice Management System (EMR). Identifies patients by date of birth and name in computer system and creates new account if patient is not in the system. Prepares necessary patient paperwork prior to patient’s appointment. Calls “No Show” appointments to reschedule, makes appropriate notations in Practice Management System and sends letters to patients when necessary. Optimizes patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone and comforts patients by anticipating their anxieties and answering their questions. Helps in emergency situations by quickly responding to patients in distress by using good reasoning and judgment. Reviews Practice Management System (EMR) for information that needs to be updated. Works with patients to obtain updated information and accurately enters information in Practice Management System (EMR). Identifies payer sources, verifies insurance eligibility, financial status and assigns correct payor type. Verifies if prior authorization from insurance is required; notifies Billing Department, if required. Responsible for keeping the reception area clean and organized. Obtains revenue by recording and updating financial information, recording and collecting patient copays and/or balances at check in/out. Protects patients’ rights by maintaining confidentiality of personal and financial information. Maintains operations by following policies and procedures, and reports changes as needed. Contributes to team effort by accomplishing related results, as needed. Routinely demonstrates superior customer service skills. Answers the telephone in a timely and polite manner. Communicates with patients, visitors, providers, and team members in a courteous, professional, cooperative and mature manner. Other duties as assigned by Practice Manager or Area Practice Manager. Requirements Minimum Qualifications: High School Diploma required; Associates Degree preferred 1 year customer service experience in health care office preferred Benefits Benefits of joining Qualderm Partners: Competitive Pay – Attractive compensation to reward your hard work Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans Disability Protection – Short-term and long-term disability coverage to protect you in unexpected circumstances Additional Wellness Plans – Accident, critical illness, and identity theft protection plans for extra security Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges Exclusive Employee Discounts – Save on products and services with special discounts just for you Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.

Posted 30+ days ago

Office Admin Assistant-logo
Office Admin Assistant
All Lift Service Co.Willoughby, Ohio
All Lift Service Company is a full-service material-handling dealership covering Northeast Ohio with sales, service, parts, and industrial equipment rentals. We also handle the sales and service of warehouse products from racking and shelving, to dock and door. We are currently looking to hire an Office Administrative Assistant for our team. In this role, you will work in our Front Office handling multiple responsibilities ranging from administrative to accounting. Key Responsibilities: Handle billing, accounts receivable (A/R), and accounts payable (A/P) Perform general accounting and administrative tasks Answer phones and provide customer support Maintain filing systems and assist with office operations Support service operations and scheduling Requirements: Full-time availability (40 hours per week) Proficiency in Microsoft Office, especially Excel Strong multitasking and communication skills Must pass a background check and drug test Benefits: Weekly pay Comprehensive benefits package (including IRA, vacation, and holidays) We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 5 days ago

Box Office Supervisor - Mountain Winery-logo
Box Office Supervisor - Mountain Winery
AEG WorldwideSaratoga, California
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer! BOX OFFICE SUPERVISOR SUMMARY The Supervisor Box Office is responsible for overseeing the ticket selling staff. The Box Office Supervisor will resolve customer service concerns and troubleshoot issues that arise with ticketing software and the point of sale system. This position will also supervise the building of events in ticketing software and coordinate each show with the marketing department. PRIMARY RESPONSIBILITIES 1. Responsible for supervision of ticket sellers. Ensure that all employees are fulfilling their job responsibilities and advising staff when necessary. 2. Responsible for training of ticketing staff. Assist manager with scheduling and disseminate the schedule for department, ensuring all shifts are filled properly. 3. Accurately reconcile all credential inventory and equipment to ensure proper check in at the end of each shift. 4. Resolve customer service issues and complaints. Work with department to fix issues related to customer service complaints when appropriate. Troubleshoot any issues relating to software or point of sale system. 5. May be responsible for the organization of staff meetings, acceptance and payment of deliveries. May review ticketing information for each show built, validating prices and dates are correct. Coordinate show builds with marketing department. QUALIFICATIONS 1. Years of related work experience: 3 2. Strong computer skills with a proficiency in MS Office programs (Word, Excel, Outlook) 3. Excellent written, listening, and verbal communication skills and experience in conflict resolution 4. Experience in a supervisory role 5. Must be able to work flexible schedule, including: nights, weekends and some holidays 6. Ability to effectively supervise, motivate, and lead a productive team. 7. Knowledge and interest in live entertainment preferred PREFERENCES: Available to work flexible hours, including nights and weekends PAY SCALE: $18.75 AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

Posted 30+ days ago

Front Office Representative-Cardiology-logo
Front Office Representative-Cardiology
IMS Care CenterAvondale, Arizona
Headquartered in Phoenix, IMS is a team of 500 employees and a physician-led organization united through its providers’ commitment to high-quality innovative health care. Each day is a new day for ground-breaking ideas and unparalleled opportunity. Ours is a culture focused on what we can accomplish today, and where it can lead us tomorrow. IMS is searching for a professional, compassionate and knowledgeable individual to fill the position of Front Office Representative for our Cardiology clinic in Avondale. The Front Office Representative is responsible for answering the phone, scheduling patients, check in and check out, but may assist with insurance authorization/verification, and other office functions. This position will be heavy on phone support and customer service with patients. ESSENTIAL FUNCTIONS Coordinates and manages physician clinic schedules Welcomes patients as they contact the office either personally or by telephone, and explains the services available, payment categories, and billing procedures Manages check-in and check-out functions Verifies demographics of new patients and scanning insurance cards for the medical file Gives patient forms prior to meeting with the provider and verifies that the patient has completed the forms completely and accurately, including signature and date Adds completed forms to the medical file Schedule prep day before verifying insurance/outstanding liabilities/medical record/informing patients of copay and deductibles Schedules appointments/tests/procedures. Directs walk-in patients and emergencies as per established policies and procedures Collects deposits or co-pays/deductibles prior to the patient being seen by the provider per established policies and procedures Reviews account for balances due Informs patient of their outstanding balance, collects said balance, and issues cash receipt when monies are collected Answers all incoming calls and route them to the appropriate staff, phones must be answered within 3 rings and phone ring volume must be turned up to level 5 Reviews daily clinic schedule to ensure appropriate authorizations/co-pays Works closely with clinical staff to assure smooth patient flow and cut down on waiting time Makes reminder calls for next day appointments. Follows up on “no show” patients on a daily basis Provides excellent customer service and assistance to patients of the practice Pulls faxes and disseminate to the appropriate individual Oversees petty cash, close batches, post co-pays to batches, and End of Day balancing of the cash drawers. Notifies manager of any reconciliation shortages immediately Arranges transportation/interpretation for patients if needed Scan documents into Athena Requirements: At least 1 years’ experience preferred Bilingual Preferred Education: High School Diploma or GED Benefits of Working with IMS: You can look forward to a generous compensation package including medical, dental, vision, short-term and long-term disability, life insurance, paid time off and a very lucrative 401K plan. *IMS is a tobacco-free work environment IMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Joining IMS is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. Our hope is that each day you’ll uncover a new reason to love what you do. If this sounds like the workplace for you, apply now!

Posted 30+ days ago

Front-Office Student Supervisor-logo
Front-Office Student Supervisor
Brigham Young UniversityProvo, Utah
Why Work at BYU As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the University's Mission: "To assist individuals in their quest for perfection and eternal life.” Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth—all situated within a beautiful and historic campus—make it hard to imagine a more inspiring place to work. Brigham Young University strongly prefers to hire faithful members of The Church of Jesus Christ of Latter-day Saints. Job Description Front-Office Student Supervisor Work at the front desk as a receptionist and supervises the other receptionists in their duties. Manage the work schedules of several part-time student employees and teach them how to create proper job tickets using Print ePS software. As a Customer Consultant this position will take many of the customers that come in the door to assist them. This position provides estimates to the customer and then puts their work into production. This position is then responsible to the customer for the work submitted. This position assists in note taking and dissemination in management and other supervisor meetings. What you’ll do in this position: Customer Support Meet with customers who come to Print Service with printing requests Understand customer printing requirements Answer telephone calls dealing with advanced job printing, answers queries on press limitations or about how to prepare materials for printing Communicate with customer during job production Ensures the customer has a chance to proofread a digital proof, see a dummy of the layout, and review the job for content and color Follow up with customers to ensure they are satisfied with the products delivered Assigns each job a number and writes up job specifications for each order Determine materials, supplies, and production time needed for each job and order Create print job estimates and plans based on customer needs Ensures effective movement of job through the printing process Educates the customer about new processes in printing and the best procedures for producing a quality piece in our shop Assures that the printing job will meet the purpose and budget of the customer Schedules each job, in collaboration with appropriate foreman, for the most efficient workflow throughout the printing process Makes daily checks on job progress and meets three times a week with the production foreman to maintain delivery schedules Monitor job production – work with production employees to ensure that print jobs are on schedule and produced to the highest quality. Resolves any problems that may occur Trouble shoots issues regarding quality, materials, procedures, processes, and deadlines. Assists customer consultants and other employees as requested Office Assistant Duties Takes notes during weekly meetings, helping to manage schedules, etc. Monitors and communicates availability of conference rooms Orders office supplies Trains student employees in front office responsibilities Manages student schedules to ensure adequate coverage of the receptionist area Assists customer consultants and other employees as requested Promotes Quality Printing in the BYU Community Proactively seek out new opportunities, markets, and accounts to print and mail new products Be a good steward and provide high quality service to the university community Other related duties as may be necessary Other Duties as Assigned What qualifies you for this role: Minimum required: One year of experience (part-time ok) in an office setting Preferred: Bachelor of fine arts degree in graphic design or related field, plus two years of office experience Skills, abilities, knowledge, licenses, certifications: General knowledge of Microsoft Suite, Power Point, Excel and Word Excellent communication skills Self-motivated, self-directed, Have deductive reasoning in resolving problems that arise within the department. Knowledge of general office functions Ability to organize, prioritize, and time manage efficiently What we offer in return: This position comes with fantastic benefits , including: 401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans) Employee assistance program, available to the employee and all members of their household Tuition benefits after two years Access to athletic facilities Access to the library Free on-campus parking Free UTA passes for employees, spouses, and qualified dependents Discounts at the BYU Store and for many events at BYU Pay Grade: 46 Typical Starting Pay: Depending on Experience Required Documents: All Staff positions require a resume. Refer to the Job Posting for any additional required documents. Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend. Brigham Young University is an equal opportunity employer, including disability and protected veteran status. Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!

Posted 2 days ago

Office Cleaner Dublin-logo
Office Cleaner Dublin
ServiceMASTER CleanDublin, OH
Benefits: Competitive salary Free uniforms Training & development Employee discounts For more than 60 years, ServiceMaster has been creating cleaner, healthier, safer work environments for our customers. Job Position Description: This position is responsible for creating cleaner and healthier environments for our customer's building by performing the following duties and responsibilities as part of a team. Shift 5 pm to 9 pm, could be later for events depending on client needs, $15.25hr, Monday through Friday. Duties include but not limited to: Perform all cleaning duties for facilities using provided ServiceMaster products, tools, and procedures. Sweeping, mopping, polishing, trash removal, restroom cleaning, windows, dusting, stairwells, interior glass, vacuuming. Use proper PPE where required. Opens and locks secured areas as needed. Physical Demands and Qualifications: Constant (up to 100%) standing, walking, pushing, kneeling, twisting, reaching, standing on feet for at least 4 hours. Must be able to lift and/or carry up to 25lbs. Ability to differentiate between cleaning products and uses. 0-1-year experience as a custodian, janitor, or housekeeper a plus but not required. Will provide on the job training to those with strong work ethic and willingness to learn. The ability to be flexible and work at a fast pace in a multi-tasked job is necessary. Contribute to a positive work climate with a pleasant attitude. Contribute to the overall team effort including being in uniform, dependable and on time. Treat all co-workers and client staff with courtesy and respect. Have own reliable transportation or report to work on time daily. Be willing to have a background check and drug test. Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to moderate modification to accommodate individuals with disabilities. Candidates must be able to perform the basic job duties.

Posted 1 day ago

Office Manager-logo
Office Manager
Eye Care PartnersMaplewood, MO
SUMMARY An Office Manager will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients' medical needs. Responsible for the overall sales and profitability of an office location. Manage all operations of the location to include team member support, merchandising, inventory management, training and safety. Execute Total Patient Experience (TPE) to drive revenue and profitability. Exercise independent judgment and discretion in managing overall performance of the entire retail operation. A Licensed Office Manager will possess a State Optician's License for states where required by the company. ESSENTIAL DUTIES AND RESPONSIBILITIES Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE). Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team. Human Resource Management: Recruitment, selection, training, coaching, and development of team members to include coaching of KPI scorecard results. Conduct performance reviews and compensation evaluations for the office team. Exercise judgment and utilize tools to achieve revenue and EBITDA growth. Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way. Maintain facility to corporate standards including building, equipment, parking lot and grounds as well as safety rules, HIPPA & OSHA requirements, hazardous material handling and waste disposal. Monitor and enforce Company cash handling policies and procedures to include petty cash as outlined by Accounting, and submit required financial documents accurately and on schedule. Execute day-to-day operations of the office by ensuring the following is completed: Team member scheduling, weekly meetings, report generation, inventory assessment, supply ordering, and team member training. QUALIFICATIONS Industry related experience will be beneficial. Mangement experience required Favorable result on background check as required by state. Must be able to provide proof of identity and right to work in the United States. EDUCATION AND/OR EXPERIENCE HSD or GED ABO, NCLE, LDO could be preferred LICENSES AND CREDENTIALS None SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook LOCATION Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.

Posted 1 day ago

Retail Office Associate - Crabtree Valley Mall-logo
Retail Office Associate - Crabtree Valley Mall
REEDS JewelerRaleigh, NC
REEDS Jewelers is a family owned jewelry retail company which celebrates its 78th anniversary in 2024. We're proud of our highest professional standards of quality merchandise, superior customer service, and industry ethics. We're looking for an Office Associate who is friendly, organized, responsible, and flexible to join our wonderful team. Office Associates are most often relied upon for maintaining daily, weekly, and monthly reports, shipping and receiving, reconciliation, bank deposits, and ringing up store sales. Upon proven performance, additional responsibilities may be assigned by management, including becoming a key holder and opening and closing the store. The ideal candidate for this role will have retail and/or administrative experience, understand the organization needed in administrative duties to support the efficiency and accuracy of store operations and be a key player in its overall success and profitability. Office Associates partner with our corporate office and act as a liaison to communicate programs with the store. And they are proactive problem solvers and help maintain a clean environment conducive to attracting sales and ensure safe working conditions. Experience in the jewelry industry is not required, but the office associate must be eager to learn about our products, policies, and procedures to accurately complete exchanges, returns, sales, and gifts. This position participates in mandatory training to strengthen their ability to support the store manager, sales team, and our customers. We offer plenty of resources to set you up for long term success. If you believe you'll be an excellent fit for this role, we invite you to apply and look forward to learning more about you!

Posted 2 days ago

Front Office Representative-logo
Front Office Representative
Healthcare Outcomes Performance CompanyJacksonville, Florida
FRONT OFFICE REPRESENTATIVE FULL-TIME | JACKSONVILLE, FL | SOUTHSIDE CLINIC | BENEFITS PACKAGE Established in 2001, Southeast Orthopedic Specialists is a regional leader in orthopedic medicine. We are dedicated to growing with our patients. Our reach will continue to expand to meet the needs of all patients, present and future. It is our wish to make industry-leading five-star orthopedic care accessible to as many people as possible. At Southeast Orthopedic Specialists , we are dedicated to taking care of you so you can take care of business! We offer our Full-Time Employees a robust BENEFITS PACKAGE that includes the following: Competitive Health & Welfare Benefits Monthly stipend to use toward ancillary benefits HSA with qualifying HDHP plans with company match 401k plan after 6 months of service with company match Employee Assistance Program available 24/7 Employee Appreciation Days/Events Paid Time Off & Paid Holidays AND MORE! As Southeast Orthopedic Specialists continues to grow, we are hiring Front Office Representatives four our Southside Clinic located in Jacksonville, FL! Please see below for the functions and requirements needed in order to be considered for this role: GENERAL SUMMARY Responsible for maintaining a high level of customer service while assuming responsibility for the efficient, productive, and professional operation of the front office which includes patient reception, scheduling of patients, collecting patient demographics, insurance information, and collecting patient payments. ___________________________________________________________________________________________________________________________________ ESSENTIAL FUNCTIONS Promptly greets and acknowledges patients. Informs MAs and Providers of patient’s arrival through CPS, using Appointment Status’ Instructs patients in completion of medical history and patient information forms, and makes any necessary corrections to the patient's account. Obtains accurate, complete demographic and insurance information and financial contract/consent on patient paperwork, as well as reviewing patients and guarantors to obtain accurate information assuring all necessary documents are populated and signed correctly. Responsible for identifying and collecting co-payments, co-insurances and past-due account balances. Explains financial requirements to the patient in response to patient questions on billing and insurance matters Responsible for accurately completing and interpreting insurance verification and benefits. Notifies patients, family members, physicians and/or supervisors of network insurance coverage issues that may result in coverage reduction. Scans all new patient or updated patient information into computer (including: photo ID, insurance cards, referrals, and patient paperwork). Schedules follow-up appointments, reviews patient's insurance coverage and notifies patient if service requires an authorization or referral Maintains general knowledge of insurance plans accepted by Southeast Orthopedic Specialists. Responsible for maintaining a secure and accurate cash drawer. Responsible for daily balancing of cash drawer and closing Batch. Maintains the strictest patient confidentiality. Maintains a clean and organized front office workspace. The job holder must demonstrate current competencies for the job position including a general understanding of insurance requirements. ___________________________________________________________________________________________________________________________________ EDUCATION High school diploma/GED or equivalent working knowledge preferred. SKILLS Skill in customer service. Skill in communicating effectively with physicians, clinical staff, and the public. Skill in establishing good working relationships with both internal and external customers. ABILITIES Ability to maintain patient confidentiality. Ability to communicate with upset and frustrated patients while consistently providing excellent customer service. Demonstrate empathy, concern, good listening skills, and compassion for all patients. ___________________________________________________________________________________________________________________________________ ENVIRONMENTAL WORKING CONDITIONS Normal office environment. Some travel between various clinic locations. ORGANIZATIONAL REQUIREMENTS HOPCo Mission, Vision and Values must be read and signed. ** This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. ** QUESTIONS? CONTACT HR@SE-ORTHO.COM #SOS

Posted 1 week ago

Branch Office Administrator-logo
Branch Office Administrator
CNO Financial GroupClearwater, Florida
Job Title Branch Office Administrator Location BLC -CLEARWATER, FL 2022 Job Details Overall Job Summary • Responsible for the day to day operations of the branch from an administrative aspect. Key Job Responsibilities and Accountabilities: • Answering the phone: pick up by third ring, direct customer questions, direct customers to agent • Application processing: Documenting application in the log, prescreening application, C-14, scanning files, order Med records, order Pordamedic • Agent Management & support: maintain agent files, process agent application for employment, order background check, push- agent appointment via home office, order Gryphon log in for each new agent • Office Maintenance: files maintained to standards, office machines in working order and maintained, work areas are clean and neat, supplies are ordered and stocked • System knowledge: PAL, BSPN, Gryphon, nomoreforms, Predictive Index, FSP Account Expense reporting, direct bill expense reporting, EPI • Policy Support: Maintain contact list for all underwriters, follow up for medical records and pordamedic, check the application detail for accuracy, gather missing application items and OFS, correct any underwriting errors; Track and maintain a log of policy and check deliveries; return policy holder calls, process checks related to refunds, and log delivery slips. • BSM support- provide direct support to the BSM and assist him in running the branch smoothly; may assist the BSM with completing compliance audit information; complete FSP and/or R&E reports; assist BSM with reimbursements • Training Support: Maintain NAS material, provide administrative support for all BSO and BLN training sessions such as prepping materials and room, may provide shadowing opportunities and/or training to new BOA's in region; follow-up on BLN training completion; monitor agents through SNA status;. • Recruiting coordination: May assist Telemarketers with the AIRS system; assist with nomoreforms for new managers; will set-up career briefings and sign-in candidates; assist the BSM with other recruiting efforts. • BSO operations: maintains BSO general email box, determines the appropriate person to forward to – agents or managers, prints and distributes information to office as needed. • Aids in Compliance efforts in office including Gryphon system monitoring and reports set up, following up with agent compliance testing, completion of proper and timely termination paperwork CNO Financial is an Equal Opportunity Employer and Affirmative Action Employer. For more information, please click the following link Equal Employment Opportunity is the Law (English) Equal Employment Opportunity is the Law (Spanish) Right to Work Poster (English) Right to Work Poster (Spanish)

Posted 2 weeks ago

Mailroom Office Assistant (CORP)-logo
Mailroom Office Assistant (CORP)
Internal/ExternalHouston, Texas
Process incoming and outgoing mail; prepares mail for distribution. Operates bindery and reproduction equipment in the printing and reproduction of documents, manuals, brochures, etc. Manage and maintain mail equipment and reproduction equipment. Responsible for answering and directing incoming calls in a courteous and professional manner. Greets and check-in visitors in the lobby, ascertains nature of business, and guides visitors to destination. **Please note that this is a Temp position with potential to go permanent.** Duties and responsibilities: Operate various printing, binding, folding, and cutting equipment to fulfill copy center orders Performs routine maintenance, adjustments, toner installation and minor repairs on printer equipment Assist in answering incoming calls in a high-volume environment while maintaining a friendly and professional manner while routing the callers to the appropriate department (Operates multi-line company switchboard) Welcomes and greets all visitors, customers, vendors and directing them appropriately and notifying company personnel of the visitor arrival. Maintain company directory list Reconcile supply orders to apply charges to appropriate Business Units and Departments Responsible for coding invoices related to office supplies, postage, and machine/equipment in a timely manor Proactively manage upcoming contracts renewals for lease equipment Sort incoming and outgoing mail for distribution with occasional pick up/ drop off mail to the post office Work with warehouse and other departments to manage inter-office/freight mail Prepare and package jobs by stacking, boxing, or wrapping for delivery to customer Manage inventory for all office supplies, kitchen, and postage meter / copy machines Provide quality control reviews on all specification documents, proofs, edit print files and other information provided to internal teams and external vendors Provide day-to-day execution of print production duties, direct mail, projects, and initiatives with leading the print workflow for specific projects Prepares layout of digital print-ready files; determines media types, weights, finishes, and sizes for project application Perform other duties as assigned Qualifications High School Diploma or equivalent Must maintain a valid driver’s license, and clean driving record At least 0-1 years of experience as a receptionist or Front Desk Assistant At least 1-3 years of experience using large copy equipment At least 1-3 years of experience in a mail room environment Knowledge, Skills, and Abilities Proficient knowledge of software including but not limited to the following: in Microsoft Word, Microsoft Publisher, PowerPoint, Excel, Microsoft Paint and Adobe Photoshop Excellent verbal and written communication skills, strength in multi-tasking and organizational skills, people skills and the ability to work in a team setting. Ability to meet department production standards while working under strict deadlines Knowledge of scanning, imaging, duplicating machine equipment Strong attention to detail Ability to work independently and take initiative Must be able to properly operate machines/specialized programs essential to position

Posted 5 days ago

Experienced Automotive Office Manager-logo
Experienced Automotive Office Manager
Napleton CorporateSt. Louis, Missouri
The Ed Napleton Automotive Group is looking for our next Experienced Automotive Office Manager . This is an exciting opportunity in a growing, fast-paced industry. The Office Manager will be responsible for daily operations of the accounting office as well as the accurate and timely reporting of financial operating reports and governmental tax returns. Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today! The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive group in the country, providing incredible growth opportunity. What We Offer: Competitive compensation plans ($65,000-$70,000 per year) Based on Experience Family Owned and Operated – 90+ years in business! Medical, Dental, and Vision Insurance 401K and additional benefits Paid Vacation and Sick Time Discounts on products, services, and vehicles Growth Opportunity Job Responsibilities: Accurate management of the general ledger and preparation of financial operating reports and sales tax returns Supervision, training, and development of office staff Administration of insurance and workers’ compensation claims Preparation of various financial reports using Microsoft Excel Working with department managers as an integral part of our dealership operation Job Requirements: 5+ years Automotive Dealership Accounting Office experience required CDK experience is preferred Understanding of all functions in the accounting office of an automobile dealership Ability to train, coach and lead office staff positions Understanding of and ability to prepare sales and payroll tax returns Strong knowledge of Microsoft Word and Excel software applications Ability to work well under pressure and meet time sensitive deadlines 18+ years of age or older to comply with the company driving policy We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Posted 1 week ago

Branch Office Administrator-logo
Branch Office Administrator
CNO Financial GroupAnn Arbor, Michigan
Job Title Branch Office Administrator Location BLC - Ann Arbor MI Job Details Overall Job Summary • Responsible for the day to day operations of the branch from an administrative aspect. Key Job Responsibilities and Accountabilities: • Answering the phone: pick up by third ring, direct customer questions, direct customers to agent • Application processing: Documenting application in the log, prescreening application, C-14, scanning files, order Med records, order Pordamedic • Agent Management & support: maintain agent files, process agent application for employment, order background check, push- agent appointment via home office, order Gryphon log in for each new agent • Office Maintenance: files maintained to standards, office machines in working order and maintained, work areas are clean and neat, supplies are ordered and stocked • System knowledge: PAL, BSPN, Gryphon, nomoreforms, Predictive Index, FSP Account Expense reporting, direct bill expense reporting, EPI • Policy Support: Maintain contact list for all underwriters, follow up for medical records and pordamedic, check the application detail for accuracy, gather missing application items and OFS, correct any underwriting errors; Track and maintain a log of policy and check deliveries; return policy holder calls, process checks related to refunds, and log delivery slips. • BSM support- provide direct support to the BSM and assist him in running the branch smoothly; may assist the BSM with completing compliance audit information; complete FSP and/or R&E reports; assist BSM with reimbursements • Training Support: Maintain NAS material, provide administrative support for all BSO and BLN training sessions such as prepping materials and room, may provide shadowing opportunities and/or training to new BOA's in region; follow-up on BLN training completion; monitor agents through SNA status;. • Recruiting coordination: May assist Telemarketers with the AIRS system; assist with nomoreforms for new managers; will set-up career briefings and sign-in candidates; assist the BSM with other recruiting efforts. • BSO operations: maintains BSO general email box, determines the appropriate person to forward to – agents or managers, prints and distributes information to office as needed. • Aids in Compliance efforts in office including Gryphon system monitoring and reports set up, following up with agent compliance testing, completion of proper and timely termination paperwork

Posted 30+ days ago

Front Office Manager/Best Western Plus-logo
Front Office Manager/Best Western Plus
Core HotelsOakley, California
The Front Office Manager will be responsible for the successful operation and administration of all departments in the hotel. The ideal candidate will have a combination of education, and training/experience that provides the required skills such as hiring and processing staff, writing schedules, assisting with payroll/accounting, handling employee relations and maintaining proper security of all cash funds. A minimum of two years' experience and a college degree, or equivalent, is preferred. This position requires the ability to assist in the balancing of departments while focusing on providing an exceptional experience to every guest and maximizing profitability at the same time. We are seeking an energetic, service-oriented leader who can effectively direct, train, coach, motivate, engage and provide feedback to the staff, supervisors and managers on a daily basis in accordance with the standards of Core Hotels, LLC. and BWI. Any Best Western or hotel background is a plus! Responsibilities: Manage all Front Office operations to include, but not limited to, guest service and registration (check in/check out), room availability, guest service standards and initiative, product quality, cost controls and overall profitability, systems use and management, forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation. Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward. Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly Ensure compliance with BWI and Core Hotel, LLC. standards Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolves guest concerns Assist in leading, directing and managing all hotel operations including, but not limited to, hotel budgeting and forecasting, strategic planning, managing balanced scorecard performance, implementing and complying with all company policies and brand standards, overseeing sales and marketing initiatives, responding to guests inquiries and resolving concerns, and meeting participation and facilitation Serve as multi-department head for Operations, Front Office and Property Operation Assist in recruiting, hiring, supervising, training, assessing and evaluating, coaching and counseling and recognizing and rewarding department heads Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurement Assist in identifying operational performance, productivity and efficiency gaps and implementing measures to correct those deficiencies Ensure guest and team member satisfaction Serve and act as General Manager in his or her absence Responsible for managing the housekeeping/laundry department as well as some housekeeping responsibilities Job Requirements College Degree preferred. Visual Matrix PMS preferred. Minimum of two years of experience in a similar position. Knowledge of front desk/accounting/Human Resources procedures and protocol. Exceptional communication skills. Bilingual English/Spanish a plus! Ability to manage multiple priorities in a fast-paced environment.

Posted 30+ days ago

Tahoe Forest Health System logo
Receptionist Front Office - Incline Village
Tahoe Forest Health SystemIncline Village, Nevada
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Job Description

Bargaining Unit: Outpatient Clinic - EA

Rate of Pay: $24.10/hour + DOE

Summary
Performs front office duties in order to maintain an efficient workflow for the practice.

Essential Duties and Responsibilities

  • Greets, receives visitors, determines nature of business, and directs as appropriate in a courteous and professional manner.
  • Registers patients by obtaining and verifying accurate demographic and insurance information for billing.
  • Enters data into the computer as needed to maintain office and patient records.
  • Schedules and maintains appointments based on provider and service-specific requirements to ensure accurate schedules are maintained.
  • Reviews physician daily schedules for appropriate visit lengths and types.
  • Informs providers of scheduled procedures.
  • Prints and updates schedules for all providers.
  • Communicates to back office, provider, and Practice Lead significant schedule changes.
  • Schedules ancillary tests per specific provider practice and/or assists patient in scheduling ancillary services including diagnostic imaging, lab, and transportation.
  • Documents and follows up on no shows in accordance with No Show Policy.
  • Makes appointment confirmation calls.
  • Answers the phone within three rings.
  • Answers questions within scope of practice, routes calls as appropriate or takes clear, detailed messages as needed.
  • Retrieves voice mail messages, returns calls to answer questions within scope of practice or routes calls as appropriate.
  • Provides first level of resolution with patients, involving Practice Lead for second level of resolution.
  • Collects and posts payments, office co-pays, deductibles, and self-pay balances at time of service.
  • Balances cash and completes daily cash reconciliation.
  • Prepares daily deposit and reconciles collection report following protocol.
  • Ensures accurate completion of medical record requests as assigned.
  • Prepares charts for next day’s appointments.
  • Handles flow of patient reports, and routes to appropriate practitioner for review and signatures.
  • Obtains test results and records as requested by the medical provider.
  • Accesses and maintains information in various electronic health records (EHR) systems as requested.
  • Ensures downtime binders are maintained daily.
  • Maintains proficiency with practice management, EHR, hospital registration, and results retrieval systems.
  • Provides general office support including retrieving, opening and distributing mail per office protocol; making photocopies, faxing and mailing documents.
  • Works closely with Practice Leads on processes/procedures including training/orientating of staff as needed.
  • Assists with maintenance of cleanliness of office and waiting area.
  • Maintains par levels of all forms and office supplies and report any deficiencies to Practice Lead.
  • Assumes opening and closing duties as needed.
  • Works as part of implementation team for any project within the MSC as directed.
  • Demonstrates System Values in performance and behavior.
  • Complies with System policies and procedures.
  • Other duties as may be assigned.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervisory Responsibilities
No supervisory responsibilities.

Minimum Education/Experience
No educational requirement and 6 months to 1 year relevant experience

Required Licenses/Certifications
None

Other Experience/Qualifications

Required:

  • Is proficient with Microsoft Outlook.