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Morgan Stanley logo
Morgan StanleyPurchase, NY

$140,000 - $205,000 / year

Morgan Stanley is a global financial services firm that conducts its business through three principal business segments-Institutional Securities, Wealth Management (WM), and Asset Management. Morgan Stanley provides comprehensive financial advice and services to its clients including brokerage, investment advisory, financial and wealth planning, credit and lending, deposits and cash management, annuities, insurance, retirement, and trust services. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in doing the right thing, putting clients first, leading with exceptional ideas and a commitment to diversity and inclusion. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, achieve, and grow. Department Profile: The Morgan Stanley Private Bank, NA Financial Crimes Risk Office (MSPBNA FCRO) Team is embedded within the Firm's Wealth Management, US Banks, and Investment Management Financial Crimes Risk (FCR) organization. It is responsible for identifying, assessing, and escalating potential money laundering and reputational risk for MSPBNA, including new, existing, and prospective customers. The MSPBNA FCRO Team is considered the financial crimes risk advisory team within the first line of defense, and provides overall advice and support to first line of defense teams, including Enhanced Due Diligence (EDD), Customer Due Diligence (CDD), Negative News Screening (NNS), Customer Activity Review (CAR) teams. In addition, The MSPBNA FCRO Team works closely with partners and stakeholders in Business Unit, Operations, Technology, and Global Financial Crimes teams that provide support to MSPBNA. Responsibilities: The MSPBNA FCRO Vice President (VP) is part of the MSPBNA FCRO Team, and is responsible for reviewing and assessing financial crimes-risk relevant activities related to MSPBNA. The MSPBNA FCRO VP will assess Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Know Your Customer (KYC), and reputational risk matters identified through the execution and management of the Firm's Financial Crimes Risk protocols for new, existing, and prospective MSPBNA customers. This includes managing programs and processes to examine potential Financial Crimes Risk exposure of MSPBNA and the overall Firm. In addition, the MSPBNA FCRO VP will be responsible for review and escalation of issues and risks related to these programs and processes. The MSPBNA FCRO Vice President will: Implement and manage the 1L Financial Crimes Risk program requirements and controls Provide subject matter expertise, guidance, and training to 1L Financial Crimes Risk staff who perform AML, KYC, and EDD reviews for MSPBNA customers Manage and assess the financial crimes risks associated with all MSPBNA customers (including all risk rating levels) and the overall MSPBNA business Provide day-to-day support including financial crimes risk advice to New Client Onboarding and Periodic Review teams Perform financial crimes risk review of MSPBNA products and services, including New Product Approval Process Perform financial crimes risk review of MSPBNA customers identified and escalated as part of the WM and ISG Consequence Framework review processes Assist in review and escalation of MSPBNA customers escalated via the Negative News and Reputational Risk Escalation Process Actively manage and assist in strategic initiatives to promote process standardization, efficiency improvements, and financial crimes risk reduction Providing financial crimes risk management and advisory services in support of the maintenance and growth of the MSPBNA business Assist and lead key projects and initiatives related to assessing and mitigating the Firm's exposure to money laundering and reputational risk-relevant activities Assist pipeline management and overall engagement with Business Unit, Operations, Technology, and Second Line of Defense Global Financial Crimes partners and stakeholders to onboard new, existing, and prospective MSPBNA customer relationships Actively identify, measure, control and remediate money laundering and reputational risk issues with partners and stakeholders in Business Unit, Operations, Technology, and Second Line of Defense Global Financial Crimes Partner with the Second Line of Defense Global Financial Crimes Compliance teams to monitor client relationships on an ongoing basis and ensure compliance with regulatory expectations Qualifications - External Required Experience: Have 8+ years of relevant experience with BSA/AML Regulations within the financial services industry, or at a financial services regulator (e.g., FINRA, Securities and Exchange Commission, Office of the Comptroller of the Currency, Federal Reserve Bank, etc.). Bachelor's degree in Business, Finance, or other, related field Strong leadership qualities with the ability to manage teams and evidence a strong work ethic as well as a high degree of integrity Strong knowledge of Know Your Customer (KYC), Customer Identification Program (CIP), and Customer Due Diligence (CDD) requirements Strong interpersonal skills and ability to communicate effectively both verbally and in writing Ability to evidence a strong work ethic and maintain a high degree of integrity Ability to: take initiative, analyze, summarize, and communicate effectively investigate, identify issues, impacts and trends to propose comprehensive solutions work independently and in a team environment handle highly confidential information with appropriate discretion work in a matrixed organization, leveraging resources across the organization to complete deliverables Additional Skills Desired: Working knowledge of Microsoft Office (MS Excel, MS PowerPoint, MS Word) Experience with data analysis related to the management of a financial crimes risk program Expertise in managing programs focused on ensuring quality within AML programs Certified as an Anti-Money Laundering Specialist by ACAMS or equivalent AML certification/license is a plus WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. Expected base pay rates for the role will be between $140,000 and $205,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Posted 30+ days ago

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Tanger Factory Outlet Centers, Inc.Nashville, TN
About the Company At Tanger, our mission is to create shopping destinations that entertain, inspire, and bring our communities together. Guided by our vision to lead the evolution of shopping, we've spent over four decades innovating the retail experience as a premier owner and operator of outlet and open-air centers. We live our values every day: we lead with integrity, foster inclusion, and embrace innovation to drive meaningful change. These principles come to life through our actions-we build trust, challenge the status quo, win together, and continuously push boundaries to deliver exceptional value and experiences to make it happen. Tanger team members are our most important asset, and we're proud to offer an environment where everyone is welcomed, respected, heard, supported, and able to thrive. Our emphasis on relationships, employee growth, and exciting career opportunities sets us apart. And our spirit of innovation, expertise, and relentless pursuit of excellence brings us together. About the Role In our continued mission to create shopping destinations that entertain, inspire, and bring communities together, Tanger is seeking a Office Manager - Nashville This role offers the opportunity to work both independently and collaboratively, supported by a flexible, Teams-driven workplace designed to empower connection, innovation, and impact across geographies. About the Tanger Perks: Competitive salary Generous Suite of Medical, Dental, and Vision Benefits 401(k) match Paid PTO and Holidays Paid Volunteer Hours Team Member Paid Leave Programs Tuition Reimbursement Wellness Incentives Group Life and Disability Insurance Voluntary Benefits Team Member Discounts And more… How can you contribute to what we do? ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Develop and implement office policies and procedures, identifying opportunities for office management improvement and implementing new systems. Manage day-to-day administrative functions. Maintain an organized office environment, ensuring all reports, presentations, and other documentation are prepared and available for the Management team. Provide administrative support to the management team, including calendar management, due date assignments, meeting coordination, and travel arrangements. Oversee the proper functioning of office equipment and liaise with IT support for any technical issues. Create and maintain an onsite filing system for documents and records adhering to data protection regulations as required by the Company. Handle incoming calls, emails, and mail promptly, efficiently, and professionally. Oversee cash and credit card handling functions where applicable in accordance with company policies and procedure. Work with Credit and Collections department to follow up with tenants that have past due balances. Determine reason for late payment and get commitment for payment date. Follow up with tenants until account is brought current. Notify A/R Manager of tenants with financial problems and those with delinquent accounts. Coordinate and prioritize tasks such as correspondence, scheduling, and data entry. Manage Tanger Ambassador staff (where applicable). Ensure staff adheres to all Tanger policies related to conduct, attendance, and overall performance of the role. Provide leadership for improvement plans for employees who fail to meet expectations and recognize high performing talent. Own recruiting, onboarding, and training staff including training sessions for sampling campaigns, marketing activations, and other events as needed. Collaborate with corporate accounts payable department and oversee property level accounts payable/accounts receivable in Nexus and maintain accuracy of the General Ledger. Manage orders for consumable inventory in alignment with property expense budgets through cost-effective procurement. Support the management team with budgeting processes such as budget creation, reforecasting, capital expense management, and track expenses to maintain financial records. Oversee administrative leasing, operations, and marketing tasks across multiple databases. Conduct property walks/inspections and report findings to Property Management and take action as needed. Act as a primary point of contact for vendors, contractors, retailers, and shoppers. Support leasing efforts by managing suite photo database and show vacant spaces as needed. Research and vet vendors for SOX compliant bidding processes. Own vendor check-in/ check-out, maintaining and facilitating all on-site vendor relations, communicating information between vendors and Operations Director. Support Marketing Director with activations, signage for vendor partnerships, and monthly promotions, as well as Proof of Performance photos for advertising agreements and sampling campaigns. Collaborate with the team for meetings, marketing events, and community outreach to include occasional nights, holidays, and/or weekends. Collaborate with other departments to facilitate interdepartmental communication, resolve issues, and support cross-functional initiatives. Assist in the management and auditing of external marketing communication platforms (social media, websites, etc.). Cultivate strong relationships with retail partners by collaborating with the management team to communicate through various channels as needed. Create effective processes and procedures by keeping Emergency Notification Systems and Crisis Management files current, taking proper crisis management steps independently when necessary. Process property incident reports for internal communication/reporting. Manage life safety reporting of direct reports as needed during crisis situations. Manager on Duty as required to include being on-site as needed, leading crisis management processes and procedures, handling urgent needs, making decisions to address the needs of internal employees, retailers, vendors, and shoppers as necessary. Assist Management team with special projects or other duties as needed or assigned per skillset and interest. Provide backup as needed for any absent management team members. COMPETENCIES: This list is illustrative only and not a comprehensive listing of all functions and tasks performed by incumbents of this class. Ability to instill a sense of teamwork resulting in positive internal and external relationships Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines Ability to demonstrate strong leadership skills. Ability to supervise and evaluate assigned personnel, establish priorities, create, and provide training Knowledge of accounting principles and experience with financial administration. Ability to demonstrate a strong attention to detail Excellent interpersonal skills; ability to build relationships with coworkers, retailers, shoppers, etc. Ability to multi-task and work independently in a high volume, results oriented environment with adaptability to handle various responsibilities and changing priorities Outstanding verbal and written communication skills, fluency in English, bi-lingual in Spanish is a plus Exceptional problem-solving and decision-making abilities Demonstration of flexibility and adaptability Ability to maintain confidentiality and handle sensitive information with discretion. Ability to work a flexible schedule to accommodate business needs, including weekends, nights and holidays Adhere to Tanger's Values: Integrity, Inclusion, and Innovation EDUCATION AND EXPERIENCE: High School Diploma or equivalent years of work-related experience 2-5 years' experience or equivalent in administrative and or executive support level capacity with increasing responsibilities 1-2 years management/supervisory experience PREFERRED EDUCATION AND EXPERIENCE: 1 year administrative experience Bilingual: Able to read, write, and speak in Spanish Experience the difference and be a part of our extraordinary team! EEO and E-verify Tanger values diverse perspectives, backgrounds, and unique contributions and is committed to fostering an environment where everyone is valued and respected. Our talent management approach, which includes policy development, training, goals, and targets, is aimed at fostering a fair, inclusive, collaborative, and innovative culture. Tanger is proud to be an Equal Opportunity Workplace. All employment decisions are based on qualifications, merit, and business need. Accessibility Note: If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, or if you are unable to use the online application, please request accommodation or ask for an alternative method of applying by emailing: recruitment@tanger.com. All recruitment is managed internally; unsolicited agency submissions from recruiters or staffing agencies will not be considered. E-Verify is a registered trademark of the U.S. Department of Homeland Security EOE. Drug Free Workplace. A background check will be conducted for this position. Tanger Management, LLC participates in E-Verify.

Posted 30+ days ago

Sendoso logo
SendosoPhoenix, AZ

$20 - $23 / hour

Who We Are: Sendoso is where you go to build something bigger than yourself. We're a Series C company with $152M in venture capital funding with more than 800+ customers and 20,000 active users, and multiple revenue streams. Our company is on an unprecedented growth trajectory and we're looking for people who want to do great things. Sendoso is the leading Sending Platform that delivers modern direct mail, personalized gifts, eGifts, and other Physical Impressions at scale. This makes it possible to build stronger, deeper, and more trusted relationships that move everything up and to the right! Our award-winning Sending Platform connects online and offline experiences via cloud software, automation, and real-world logistics, a feat that few companies have achieved. Our mission statement is to help companies rise above the noise by eradicating spam and elevating relationships. Our goal is to enable businesses everywhere to make more human connections in a digital world. About Your Role: The SFC Administrative Coordinator is a pivotal support role within the Facilities and Administrative operations structure, reporting directly to the SFC IT Systems & Facilities Manager. This position ensures the daily operational and administrative needs of our warehouse front office, facility, and support functions are handled efficiently and with care. You'll serve as the first point of contact for vendors, visitors, and internal staff. You'll coordinate services, maintain facility standards, manage supply orders, and assist with administrative and cultural initiatives. This is a role for a detail-oriented multitasker who thrives in a fast-paced, operationally complex environment and enjoys solving problems before they become issues. Who You Are: A proactive problem-solver with strong organizational and communication skills. Comfortable managing vendors, tracking maintenance schedules, and juggling priorities. A calm, professional presence in the front office and a reliable point of contact for internal teams. Technically savvy with a good base of technical skills and an aptitude for learning systems and process flows. You take ownership, follow through, and maintain a high standard of accuracy in all you do. Your Typical Day: Manage the front office, greet visitors(, route calls, and ensure a clean, professional environment. Coordinate building and equipment maintenance with established vendors, scheduling regular and as-needed services for electrical, HVAC, pest control, janitorial, and other facility systems in partnership with the Warehouse IT Systems & Facilities Manager. Maintain accurate vendor records and service schedules through Warehouse Facilities Accounts and related portals. Support associate onboarding & offboarding operations by coordinating vendor services, and assisting with onboarding and offboarding tasks. Oversee supply procurement, including office, PPE, operational, and janitorial supplies; manage inventory and coordinate purchases with key suppliers such as Ernest, ULine, and Amazon. Assist in cultural and engagement initiatives, supporting company events, activities, and HR-led culture programs. Manage snack concession operations, ensuring stock levels, purchases, and schedules are maintained. Support general operational and administrative initiatives as directed by the IT Systems & Facilities Manager. Need to Have: Proficiency with Google Workspace with emphasis on Google sheets, forms, docs, slides, calendar, and drive. Strong organizational and multitasking ability with attention to detail. Clear, professional communication skills across teams and vendors. Experience in facilities coordination, administrative support, or operations. Ability to work independently and manage multiple projects with minimal supervision. Ability to lift with reasonable accommodation up to 50 lbs. Reliable transportation. Ability to work in office Monday- Friday 5:45 am- 2:30 pm. Nice to Have: Experience managing vendor contracts or service agreements. Background in facilities maintenance coordination or warehouse operations. What We Believe: One Team- Everyone belongs here, and whether it's your first day or you're the CEO, your voice and ideas matter to us. By embracing the "One Team* core value, we can harness the power of collaboration to drive innovation, overcome challenges, and achieve outstanding results. Fuel Potential- Providing individuals with the necessary tools, resources, and support to enable their success and uplift their potential. We empower our team and lift them to higher levels of achievement, both personal and professional. Real Connections- It's a cluttered, digital world out there, but our connections are real. Personal connections matter, and we want to build real connections with our peers and customers. Unboxed Thinking- We encourage our team to think creatively and approach challenges from fresh perspectives. We believe that by encouraging and supporting diverse ideas, we can uncover innovative/groundbreaking solutions and deliver an exceptional product and experience. Customer Centric- We understand that our success depends on our customers' success, and we are dedicated to giving every customer that wow moment at every touchpoint. At the end of the day, our customers' satisfaction and happiness are our ultimate measures of success. What You'll Love: Comprehensive Medical Plans plans - we've got you covered! Paid time off Holiday pay Lifestyle Spending Account 401K Plan Birthday Time Off Access to Employee Assistance Programs (EAPs) $19.50 - $22.50 hourly rate

Posted 4 weeks ago

Helzberg Diamonds Headquarters logo
Helzberg Diamonds HeadquartersSugar Land, TX
Job Description The Office Manager in a Helzberg Diamonds retail store manages the daily operations of the office by providing guidance and leadership necessary to assist the store in achieving sales and profit goals. Key responsibilities include: Procedural compliance to ensure that all transactions are handled in accordance with company policies and procedures Successful implementation of company programs and initiatives (including extended warranty sales, in-store signage, pricing and merchandising tagging) Providing the direction, leadership, and motivation necessary to assist the store in achieving sales and profit goals Achieving personal sales and extended warranty goals by working on the sales floor Assist Store Manager in recruiting, interviewing and hiring top talent The ideal candidate will possess: High school diploma or equivalent One to three years of retail office experiences Previous supervisory experience Ability to sell in a commission environment Experience using a PC or POS system or other computer keyboard is required Strong communication and organizational skills required Must be available to work a flexible schedule, including evenings, weekends and holidays

Posted 3 days ago

Komatsu logo
KomatsuChicago, IL

$76,600 - $95,700 / year

Join Komatsu and Be Part of Something Big! Job Overview This Strategy and Transformation Portfolio Analyst will serve as a key member in the Strategy and Transformation Management Office (STMO) to enable the organization to shape and execute Komatsu North America's Strategies. This role will include supporting the processes and cadences involved in executing the strategic planning process for the North America region, driving data-driven insights into where there's action needed and opportunities for efficiencies. The ideal candidate will have a strong analytical mindset, exceptional communication skills, and a proven ability to collaborate across different teams to drive successful change management efforts. Key Job Responsibilities Alignment with Organizational Strategy Assist in the development and implementation of transformation strategies, long term strategic roadmaps, and action plans to achieve organizational objectives Support the strategic planning process and contribute ideas to aligning work to the organization's strategies based on analysis of data Conduct market scans of the industry to understand trends, industry benchmarks, and market conditions to help inform future strategies Support the Strategy and Transformation- Portfolio manager in executing against the strategic blueprint process by coordinating across stakeholders to gather input and building material in preparation for workshops and key meetings Support the Strategy and Transformation- Portfolio manager in collaborating with the Functions to identify and prioritize the needs of different teams Reporting and Communications Support the collection and analysis of data into Project Health reports to highlight key trends, areas that need additional support and action, and support ownership of resolutions Support the identification of key performance indicators that align with organizational strategies and measure the effectiveness of Programs Develop reports, presentations, and data analyses for leadership to communicate strategic priorities in board meeting, executive reports outs, etc. Continuous Improvement Understand pain points from across the organization and pull together analyses of options to align on a go forward solution Conduct analyses to identify opportunities for process improvement to optimize performance across business functions Identify key strategic material that can be reused across different stakeholders and meetings, ensuring accessibility and standardization of messaging Change Management Assist in conducting stakeholder analyses, change impact assessments, and risk assessments to capture a complete understanding of impact and promote successful adoption of programs Provide support in developing materials, communication plans, and other resources to facilitate change adoption and ensure stakeholder engagement Perform other duties and responsibilities as assigned to support the overall success of strategic and transformational initiatives. Qualifications/Requirements Bachelor's degree, quantitative or business field preferred. Candidate must have a minimum of 5 years of work experience. Proven analytical skills applied to business problems in either corporate or consulting setting. Flexibility and maturity to interact effectively with executives, associates at all levels, distributors, customers, and suppliers and across cultures. Proactive in identifying areas of opportunity for efficiencies and partnerships Ability to package story and communicate to senior management, including the CEO, COO, CFO. Proficient in data visualization, analysis, modelling and business presentation skills. (Excel, Power Point required) Hiring Range At Komatsu, your base pay is one part of your total compensation package. This role pays $Min. $76,600 - Mid. $95,700. The actual offer will consider a wide range of factors, including experience and location. Company Benefits Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment. Health benefits: Medical, dental, vision, HSA, wellness programs, etc. 401k and/or employee savings programs Employee time off (vacation and designated holidays) Employee and family assistance programs Disability benefits Life insurance Employee learning and development programs Diversity & Inclusion Commitment At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together. Company Information Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company's founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com. EEO Statement Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Posted 4 weeks ago

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LIVE NATION ENTERTAINMENT INCSan Francisco, CA
Job Summary: WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! WHAT THIS ROLE WILL DO Cash Handling; Bank Procedures and Check-out Procedures Maintain superior customer service both in person and over the phones Answer phone with prompt and courteous attitude Guest Relations Will Call Window Running Ticket Program on Computer for Sales Processing Opening and Closing Paperwork Knowledge of Talent and Entertainment Have a positive attitude Keep a clean, well-groomed appearance WHAT THIS PERSON WILL BRING Required: Working Knowledge of Phone Handling, Cashiering, Customer Service Entry level knowledge of basic computer operation and Point of Sales systems Skill in guest relations, phone etiquette, cash handling, filing, multi-task environment, attention to detail Ability to communicate, work well with others, work in a high-volume and sometimes stressful environment Ability to type 30 wpm High School Diploma Preferred: Previous Ticketing experience Working knowledge of Windows based PC programs Physical Demands/Working Environment: Working environment is fast-paced Position requires repetitive use of arms for answering busy phones and typing EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee's salary history will not be used in compensation decisions.

Posted 30+ days ago

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Trinity Health CorporationSyracuse, NY

$20 - $28 / hour

Employment Type: Full time Shift: Description: Mission Statement: We, St Joseph's Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities. Vision: To be world-renowned for passionate patient care and outstanding clinical outcomes. Core Values: In the spirit of good Stewardship, we heal by practicing Justice in fostering right relationships to promote common good, Reverence in honoring the dignity of every person, Excellence in expecting the best of ourselves and others; Integrity in being faithful to who we say we are. ESSENTIAL DUTIES AND RESPONSIBILITIES: Obtain insurance authorization from patient's insurance company. This may be done by phone, fax, or online depending on insurance company's process. Coordinate patient referrals to specialist as requested by providers. Enter and maintain accurate, comprehensive data entry of all referrals into database. Verify all pertinent documentation has been provided for the type of referral requested. Assemble information concerning patient's clinical background and referral needs. Per referral guidelines, provide appropriate clinical information to specialist. Call patient with appointment information. Document all stages of the referral in the appropriate data base or in writing Demonstrate adaptability and accept change in a positive manner. Responsible to keep current with corporate communications such as email and internal network such as the Pulse, SJEN, etc. Present and ready for work in designated area at assigned time and dressed in appropriate work attire. Readily assist other staff members upon completion of assigned duties. Understand and adhere to all departmental policies and procedures. Responsible for completing and maintain all required training relative to job function. Exemplify a strong adherence to the professional code of conduct. Maintain a professional and positive attitude and demonstrate a supportive and understanding behavior when in contact with patients, providers, employees, and patients. Follow all policies and procedures mandated by St. Joseph's Physicians and the Government regarding HIPAA and OSHA. Abide by the policies and procedures set forth in the St. Joseph's Physicians employee handbook. Perform duties and assist providers as part of the practice care team. Take part in daily team huddles and/or other periodic team meetings to facilitate communications and enhance positive patient experiences and quality delivery of care. Participate in quality improvement initiatives as part of the practice care team. Insure job functions align with office policies and procedures and patient-centered medical home standards. Perform other duties and responsibilities as required or requested KNOWLEDGE, SKILLS AND ABILITIES Knowledge of practice management computer systems (maybe name system i.e. EPIC) Demonstrated ability to work independently and as a team Knowledge of general office machines and telephone system Familiarity with identification of medical documents Ability to work well under pressure and within tight deadlines Ability to multitask and adapt to shifting priorities Maintain high degree of discretion when dealing with confidential information Detail oriented EDUCATION AND EXPERIENCE High School diploma or equivalent. Experience in an office environment and/or health care setting helpful. PHYSICAL DEMANDS Sedentary work- majority of time sitting Repetitive motion of hands, fingers, and wrists WORK ENVIRONMENT AND HAZARDS Category II - Normal routine involves no exposure to blood, body fluid or tissue, but exposure or potential for exposure may occur. Additional Additional Pay Range: $19.50-$27.85 dependent on experience and location Job Description Purpose Job Description Purpose Attachments Business Process History Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Posted 30+ days ago

V logo
Valmet CorporationGreen Bay, WI
Are you looking for an opportunity to launch your career to the next level? Do you aspire to become a key player within our Technical Service Team located in Green Bay, WI? Deciding on your next employer is not a decision to be made lightly. But if you want to work on the front lines of development, shaping the field as you go, keep reading to see what we have to offer! Our winning team is built by continuous investment in skills development, leadership and well-being. As a global company, we offer many career paths to suit individual needs and aspirations. Join our team and apply your expertise as an Administrative Assistant for our Technical Service Team. We are seeking a proactive and detail-oriented person to join our Technical Field Service team at Valmet. This role provides essential administrative support to ensure the smooth operation of field service activities. The ideal candidate will assist with technician onboarding, safety compliance, documentation creation, and SAP-related tasks. This position also supports Project Coordinators and supervisors, contributes to process improvements, and helps maintain consistent standards across the team. Key Responsibilities Assist with the recording and processing of time sheets for field service technicians. Manage expense reporting, ensuring accuracy and timely submission. Coordinate safety training requirements and maintain safety records for internal training purposes. Utilize SAP platform for various administrative tasks and data management. Support the design and set up SharePoint sites for team collaboration and information sharing. Arrange travel accommodations for field service technicians, including booking flights, hotels, and transportation. Support Project Coordinators by maintaining documentation for large new equipment projects. Perform general administrative duties, such as filing, data entry, and correspondence. Organize and maintain safety training records for internal compliance. Export call logs and generate Expert On Line (EOL) sales orders. Proactively participate in process improvement initiatives to enhance administrative and operational efficiency. Assist in the creation and implementation of standards to ensure consistency and quality in field service activities. Coordinate and deliver training sessions for field service team members on new processes and standards. Support the mechanical and electrical technician supervisors with daily task requirements. Enter purchase requisitions accurately and promptly. Draft and distribute formal interdepartmental communications. Oversee all technical service recordkeeping responsibilities to ensure meticulous documentation. Manage incoming calls and direct inquiries appropriately Support office operations by maintaining cleanliness and order in shared spaces, including the kitchen, meeting rooms, and supply areas. Manage incoming and outgoing mail, including collecting, sorting, and distributing correspondence and packages to appropriate departments or staff. Qualifications High school diploma or equivalent; additional administrative certifications are a plus. Experience in an administrative role, preferably in a technical or field service environment. SAP and SharePoint experience is a plus Strong organizational and time management skills. Excellent communication and interpersonal abilities. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Preferred Skills Experience in the manufacturing industry. Knowledge of safety training protocols and recordkeeping practices. Ability to work independently and collaboratively. Strong problem-solving skills and a proactive approach to tasks. We Offer We offer a challenging work environment that values innovation and suits development-minded people who enjoy working in a fast-paced and dynamic setting. Includes a generous wage and benefits package that includes a company 401k with company match as well as company-funded pension. Please note that any offer of employment is contingent upon a background check and pre-employment physical and drug screen. Additional Information Delivering competitive technologies and services is what we do best. At Valmet, we continue to push forward and develop ourselves, concentrating on technology, services, sustainability, local presence, and our people. To be included in the recruiting process, please apply directly with us online. Where everything works together When everything works together Valmet is where the best talent from a wide variety of backgrounds comes together. With 20,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper, and energy industries. Our commitment to moving our customers' performance forward requires creativity, technological innovations, service know-how - and above all, teamwork. Join the team! www.valmet.com/careers Please note that Valmet will never ask for personal financial information during the interview process. If you feel you have been a victim of an online job posting scam, please notify the Federal Trade Commission. Valmet is an equal opportunity employer. All employees and applicants for employment will not be discriminated on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors.

Posted 1 week ago

Lamb Weston Holdings Inc logo
Lamb Weston Holdings IncHermiston, OR

$41,430 - $62,150 / year

Title: Office Administrator- Rotating Day Shift, 5 a.m. to 5 p.m., Bilingual English/Spanish Preferred Location: Hermiston, OR About Lamb Weston You've probably enjoyed our fries without even knowing it! As a leading manufacturer in our industry, and public Fortune 500 company, we inspire and bring people together with foods they love and trust. Our customer base includes international food service providers, restaurants, and households in over 100 countries around the world. A highly innovative global corporation with a start-up mindset, we empower every individual to make a genuine difference. You'll gain access to hands-on training to fuel your growth and success, explore opportunities for new solutions, and you'll join a winning team of 10,000+ people all dedicated to raising the bar - together. If you have a strong drive for results, a desire to help us bring the world together through our fries, and are ready for a fresh challenge, we want to hear from you. Job Description Summary The Office Administrator is a Human Resources role that serves as the first point of contact between HR and a variety of plant operations team members including HR, Production, Payroll, Finance, Engineering, Maintenance, Safety, Quality and Agriculture Services. This role provides administrative and front desk support such as monitoring logs, maintaining accurate record keeping, data entry, and ensuring team members follow company HR policies and procedures. Job Description This position has a 12-hour rotating shift 5:00 AM to 5:00 PM Welcomes on-site visitors and manages visitor check-ins, accesses, and reports to ensure proper safety, security, and company procedures are followed. Responds to incoming calls (radio/telephone) and messages and forwards as necessary to appropriate team members. Assists in supporting HR compliance with local and statutory laws and regulations. Reviews on-premise reports during shift, documents all team member call-ins, and checks voicemail regularly. Performs other clerical duties as needed such as filing, copying, and faxing. Monitors and maintains timekeeping, attendance, and scheduling systems to ensure departments are fully staffed, vacation requests are approved/denied, and that team members arrive on-time. Assists with administrative duties which may include entering payroll adjustments, new hire orientation, assisting with team member trainings, team member self-service kiosks, issuing Personal Protective Equipment (PPE), and creating/maintaining security badges for team members and contractors. Assists with HR initiatives and grows team member engagement to create a culture aligned with our values: Teamwork, Empowerment, Integrity, Inclusion, and a Drive for Results. Basic & Preferred Qualifications High school diploma or equivalent required. Computer proficiency with software systems including but not limited to Microsoft Office (Windows, Word, Excel, etc.) and/or other web-based applications required. Ability to communicate clearly, effectively, and professionally on the phone, face-to-face, and via email required. Proven experience establishing and maintaining positive working relationships with team members and supervisors required. Prior work experience maintaining timekeeping, payroll, or HR compliance systems and processes preferred. Bilingual English/Spanish preferred. Industry-Competitive Benefits Coupled with our compensation and bonus incentive programs, our benefits deliver rewards that are market competitive. Some of the most attractive elements of our benefit programs include: Health Insurance Benefits- Medical, Dental, Vision Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts Well-being programs including companywide events and a wellness incentive program Paid Time Off Financial Wellness- Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insurance Family-Friendly Employee events Employee Assistance Program services - mental health and other concierge type services Benefits may vary based on location, job role/level, job status, and/or the terms of any applicable collective bargaining agreements. Job Requisition ID: Req-259593 Time Type: Full time The anticipated close date is a good faith estimate for when this job will be closed. Some jobs may be unposted or filled earlier or later than the Anticipated Close Date depending on interview processes and business needs. Anticipated Close Date: 02/28/2026 In compliance with applicable state and local laws, Lamb Weston has opted to include a reasonable estimate of the compensation for this role. This compensation is specific to this position and takes into account a number of variables. Actual compensation may be higher or lower in the range posted based on various factors, including, but not limited to, job duties, experience and expertise. A candidate's work location could also impact the actual compensation being outside of the range to reflect local cost of labor. A reasonable annual estimate of the range for this role based on the variables previously mentioned is: $41,430.00 - $62,150.00 Lamb Weston is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status or any other protected factor under federal, state or local law

Posted 1 week ago

S logo
SBM ManagementSaint Louis, MO

$20 - $25 / hour

SBM Management is searching for a dynamic Office Assistant to join our team! The Office Assistant is responsible for administrative responsibilities with light janitorial tasks to ensure a smooth and efficient working environment. The ideal candidate will be organized, proactive, and capable of managing a variety of tasks to support the daily operations of our office. Responsibilities Greet and assist visitors in a friendly and professional manner Answer and direct phone calls, taking messages when necessary Provide support to office staff as needed throughout the workday Distribute communication related to facility operations Assist with organizing and executing office-based SBM events. Manage and organize office files, records, and documents Schedule and coordinate meetings, appointments, and travel arrangements Maintain office supplies inventory and place orders as needed Handle incoming and outgoing mail and packages Ensure the office is clean and tidy at all times Perform regular cleaning tasks, such as vacuuming, dusting, and emptying trash bins Clean and sanitize common areas, including restrooms and kitchen spaces Restock supplies in restrooms and kitchen areas Report any maintenance issues or safety hazards to the appropriate personnel Other duties as assigned Qualifications Excellent organizational and time management skills Strong communication and interpersonal abilities Ability to work independently and as part of a team Basic knowledge of cleaning and sanitation products and techniques High school diploma or equivalent Proven experience as an office assistant or in a similar role Familiarity with office equipment, such as printers and fax machines Proficient in MS Office (Word, Excel, Outlook) May be required to have a valid driver's license. Compensation: $20.00 - $25.00 per hour Benefits Include: Medical/Dental/Vision and 401k Shift: Full Time - Days SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status. #LI-MK1

Posted 30+ days ago

U logo
University of Maryland Faculty PhysiciansBaltimore, MD
Assists physicians and nursing staff in the care of patients. Performs various patient care activities, including assisting with patient flow, taking vitals, giving injections, and other needs as required. Maintains nurses' stations, exam and procedure rooms. Performs various front desk and clerical duties in a medical office including such functions as complete demographic and insurance registration, charge entry, scheduling patients and/or verifying insurance information. Must be fully certified in patient registration. Where the electronic system is in use, this position will utilize the system as documented in the department and/or FPI standard operating procedure and process; and other duties assigned. ESSENTIAL FUNCTIONS Gathers and documents brief history and chief complaint in the medical record. Follows established guidelines to obtain necessary testing based on the chief complaint prior to the exam. Prepares patient for examination by the health care provider. Performs routine office testing, including but not limited to; phlebotomy, sweat and hydration tests, urinalysis, vision testing, hearing screening, pulmonary function testing, temperature, pulse and blood pressure. Assists provider with procedures and minor surgical procedures. Obtains necessary blood and urine specimens. Administers and documents injections and other medications given. Assists provider with clarification of patient instruction such as, diagnostic test preparation, and medication administration. Exhibits compassion and empathy for all patients and families at all times. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED) preferred Medical Assistant certification required Completion of an accredited Medical Assistant Program such as NAHP, NCCT, AAMA, NHA, AMT, etc. Ability to perform all medical assisting responsibilities under state and faculty guidelines Two to three years related medical office experience General understanding and application of basic accounting principles PC proficiency Strong customer service skills Accurate data entry skills Current knowledge of payer requirements for referrals and pre-authorization Knowledge of GE, EPIC or similar computerized billing system Medical terminology preferred CPR certification is required Total Rewards The referenced base salary range represents the low and high end of University of Maryland's Faculty Physician's Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician's Inc. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://www.umfpi.org/jobs/summary-employee-benefits .

Posted 2 weeks ago

Sea Island logo
Sea IslandSaint Simons Island, GA
Basic Job Function: The Sales Experience Consultant (SEC) is a sales professional responsible for making room, dining and activity reservations at all Sea Island outlets, including: The Cloister, The Lodge, The Inn, Cottage Rentals, all restaurants, spa, and activities. The SEC is expert in their knowledge of the resort, including days/hours of operation, dress code, room types, cottage details, deposit and cancellation policies, and other pertinent information for all resort experiences. The SEC will employ value selling techniques with guests and members, primarily via telephone and email. Occasionally, the SEC will have face-to-face selling interactions with guests and members on property. The SEC will have measurable goals, including: lead conversion, call volume answered, accuracy, call scoring, and quality audits. The SEC must provide outstanding customer service in accordance with Forbes Five-Star standards. Minimum Requirements: Minimum One (1) years' experience in a related field, including: hospitality, sales, reservations and/or call center High School Diploma or equivalent credentials College degree preferred Equivalent combination of education and work experience Strong communication skills, both written and verbal Strong conflict resolution skills Proficient in Windows XP and Microsoft Office software applications such as: Word, Excel, PowerPoint and Outlook Experience with Opera, NAVIS, Resort Suite, and/or Res Diary preferred Minimum typing skill of 35+ wpm Must have ability to courteously present information to people in one-on-one and group situations Consistently aspires to fulfill our core Company values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty & Trust) Exhibits the Sea Island Five-Star Behavior Standards with guests, members and co-workers Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast-paced environment Ability to easily adapt to organizational and environmental changes Must be flexible to working days, early mornings, evenings, weekends, and holidays Report to work at the scheduled time, neatly groomed and in compliance with company Dress Code Policy Tasks/Responsibilities: Responsible for making, modifying, and/or cancelling all resort room, dining, and activity reservations Efficiently and accurately make room reservations for The Cloister, The Lodge, The Inn and Cottage Rentals, by accurately describing room types, correctly entering guest information into the reservation systems and processing payments in a timely manner Efficiently and accurately make reservation for all restaurants and activities, including: Golf, Spa, Children's Camp, Nature Activities, and more Manage multiple reservation software, including: Resort Suite, Res Diary, Opera and NAVIS Receive a high volume of incoming telephone calls promptly and politely, demonstrating proper phone etiquette Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one's ability Communicate with guests and members in a professional manner, through phone and email Create and manage lead forms for potential reservations based on guest interactions Follow up on leads with outbound calls, utilizing a variety of selling techniques Work with all resort departments to maintain maximum rapport and open communication channels to anticipate and satisfy Member and Guest needs and demands Act to solve guest problems coordinating necessary efforts through the appropriate departments and consistently follow-up with guests to ensure proper actions and responses have been received Monitor and ensure that all guest information is input into the system accurately, completely and promptly Ensure guest history information is collected and utilized on all guest transactions given an accurate account of what has been discussed with the guest so operational departments can deliver or exceed the guest's expectations Maintain knowledge of Forbes 5-Star Standards Assist with Travel Agent reservations Maintain confidentiality of all guest and Team Member information Communicate with the guests in a professional manner via phone, e-mail and in person Complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved) and follow-up, as needed Maintains cleanliness and organization in all work areas Uphold appropriate departmental standards of quality/timing Uphold and ensure compliance with all company and departmental policies and procedures Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately Attends all scheduled employee meetings and brings suggestions for improvement Willing and timely execution of other duties as delegated by leadership Physical Requirements: Ability to sit for prolonged periods Ability to perform repetitive tasks with accuracy Ability to read, write and communicate effectively in English, both written and verbal Ability to maintain compliance with Sea Island's Company Resort Professional Image Policy

Posted 30+ days ago

CarMax, Inc. logo
CarMax, Inc.Tulsa, OK
7191 - Tulsa- 9131 S Memorial Dr, Tulsa, Oklahoma, 74133 CarMax, the way your career should be! Provide an iconic customer experience- Summary: Under general direction from the Business Office Manager, this position is responsible for providing exceptional customer service in a fast paced, team-oriented environment through the facilitation of the sales, auction, and appraisal process. These processes include responsibility for cash management, processing and auditing of paperwork associated with sales, and providing exceptional customer service by answering questions and handling incoming calls. What you will do- Essential Responsibilities: Assists store personnel and all store departments in their daily functions while adhering to CarMax guidelines Provides customer service by greeting customers, balancing overflow traffic, listening to and answering customer questions and explaining paperwork process. Seeks win/win solutions for the customer and partners appropriately Processes paperwork associated with retail/wholesale automobile sales may include printing daily reports, maintaining deal jackets, contacting finance companies regarding contracts, obtaining required information regarding registration and/or titling, processing reassignments, and auditing completed paperwork Processes auction sales, dealer registration, and/or appraisal lane purchases to include the collection of titles (calls and follow up), payoffs, proper paperwork and signatures from customers in order to send the appropriate documentation to the Home Office for the funding of drafts Manages multiple pay types including receiving and counting money, distributing funds, preparing deposits and handling of the safe with considerations to security and loss prevention. Processes paperwork affiliated with the state DMV. This may include submitting paperwork necessary to title or and register a vehicle for a customer after the sale or obtaining a title for a customer after the sale. Mentor new Business Office Associates, as well as, train other store departments on Business Office process and procedure Clerical responsibilities may include, but is not limited to: copying, filing, reconciliation of missing dealer plates or information and data entry into Microsoft Excel and proprietary systems as required for logging vehicle registration tags. Answers multi-line phone system, responds to callers' needs and direct calls as appropriate. Learn and succeed as part of a team: Pleasant, but noisy office environment Numerous distractions and disruptions due to incoming communication May require walking or standing for extended periods of time Variety of work schedules with shifts that do include nights, weekends, and holidays. Wear CarMax clothing (acquired through the company) at all times while working in the store Qualifications: Work requires ability to: Read, interpret and transcribe data in order to maintain accurate records Use resources and partnership to balance the needs of the customer and the business Understand numeric filing system Use word processing, spreadsheet and other programs, displaying intermediate PC skills Ability to prioritize and multi-task in a deadline oriented environment which requires above average organizational skills and attention to detail Lift objects that weigh as much as 15-20 lbs Speak and listen effectively in dealing with both internal and external customers, in person, over the phone, and written Complete CarMax provided training as required Develop partnerships with Sales team and other departments in order to provide quality customer service Maintain confidentiality of all records, files and reports within the scope of the position Report Asset Protection and/or Human Resource related issues to management Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Posted 30+ days ago

AFL logo
AFLRaleigh, NC
ITC Service Group is a wholly owned subsidiary of AFL. Founded in 1999 and provides managed services and workforce solutions for the nationwide planning design, construction, installation and maintenance of voice, data, and video networks. AFL and ITC were built and are operated on similar core values and philosophies. We recognize that our employees are our greatest asset. We hire and train each individual, investing in them to ensure success in their careers. Let us connect you to your next career opportunity! Job Summary: The Field Technician IV is responsible for all aspects of equipment installation and repair at our clients' locations. Technical elements of the job include troubleshooting basic connectivity and mechanical issues. The position requires traveling to client sites and ensuring top-notch customer service. Previous knowledge of Telecommunications and Data/IT maintenance and repair is required. Responsibilities: Hardware installation & decommission of enterprise servers and cabling infrastructure. Troubleshooting and repair of data center hardware and networking infrastructure. Rack and stack of data center equipment, including but not limited to servers, networking devices, monitoring systems and other equipment. Rack installation including putting racks in place, cabling, power up and handoff of servers to internal provisioning teams. Documentation of activities and create/modify SOPs Decommission life cycle of data center hardware Inventory process, order replacement parts and return failed parts as required. Structured cabling, labelling and troubleshooting of fiber/copper/telecom cables. System power supplies and cabling install, troubleshooting and repair Responsible for the accuracy in the installation of each and all types of equipment installed. You should able to execute small projects on your own and work with your manager in planning and executing larger local projects. Personal Qualities: Flexible - open to change & new information and rapidly adapts to changing conditions or unexpected obstacles Detail oriented - excellent attention to detail with the ability to follow through on assigned tasks Independent - ability to work well under limited supervision Analytical Thinking/Problem Solving - capable of complex reasoning analysis Results focused - driven to achieve Interpersonal skills - able to collaborate on projects, maintain effective relationships, and communicate clearly at all levels of the business Adaptability - capable of working in a fast-paced environment, adapt to various situations, and prioritize multiple work assignments simultaneously Team Player skills - Possess strong commitment to team environment dynamics with the ability to contribute expertise and follow leadership directives at appropriate times Qualifications: Knowledge of server/storage/network hardware. Excellent time management skills. Valid US Drivers License and clean MVR Must be able to see in color and work at height Detail-oriented with excellent organizational skills. Be a good team player. Strong interest in learning new DC concepts. Dependable and trustworthy. Process oriented. Must be able to lift 75 lbs. Strong verbal and written communication skills Working Conditions: Proficient use of all hand and power tools Prolonged standing. Climbing of stairs, ladders, and/or scaffolds. Carrying of loads up and down stairs. Reaching and/or grasping. Must work outdoors in all weather conditions. Finger and wrist dexterity and hand/eye coordination. Heavy physical effort (usually lifting/moving up to 70 pounds). Exposure to noisy or dusty conditions. Exposure to chemicals and solvents. Exposure to mechanical, electrical, and/or other hazards. Use of standard office equipment. General testing knowledge required #Ll-AP1

Posted 30+ days ago

ServiceMaster Restore logo
ServiceMaster RestoreIrvine, CA
Benefits: Health insurance Opportunity for advancement Paid time off Position Overview This is a high impact position within our business, we are seeking a person that has the technical and business experience and will thrive in the culture of our organization. The Operations Manager is responsible to implement the process improvement and practices across the organization as well as ensuring company policies, industry standards, compliance and regulatory requirements are followed. The Office/Operations Manager supervises the Administrative Team and ensures operational KPIs, financial and customer experience standards are met. Ultimately, we'll trust you to help us remain compliant, efficient and profitable during business. The Office/Operations Manager leads and motivates the Admin team, finding ways to increase quality of customer experience and implement best practices across all levels. Job Responsibilities Responsible for the production, procurement, and planning of daily operations Ensures timely, compliant and accurate management of work order processes, business information, and licensing management ensuring the company's processes remain legally compliant Participates with owner in development of operational and business strategies, supporting the Owner's vision and process ideals Provides direct support to office personnel, technicians, and sales associates regarding customer escalations, technical questions and support, and standard operating procedures. Oversees and reviews daily operational and compliance metrics, as well as the escalation, tracking, and resolution of issues Supervises production staff members, estimators and claims coordinators Influences selection of vendors and manages ongoing vendor relationships Approves expenses and purchases of direct reports Communicating process changes to relevant parties to ensure a successful business Ensuring that health and safety regulations are followed Improve operational management systems and processes and provides training for new initiatives and technology launches Manages the growth and success of the team, providing guidance to employees Managing internal assets of the company such as equipment, materials and supplies Monitors KPIs- production quality standards and ensures process safety standards are met Plans, schedules, and reviews workload and manpower to make sure targets are being met on a cost-effective basis Reviewing workloads and manpower to ensure targets are met. May recruit, train and supervise staff Job Requirements Ability to read, analyze and interpret general business processes as well as federal, state, and local rules and regulations and successfully apply and provide support in efforts to comply with regulations and process improvement initiatives Ability to effectively present training and/or information, respond to questions from groups of managers, employees, customers, and clients verbally and/or in writing Valid driver's license and a satisfactory driving record Skilled in using computers or necessary technology to include Microsoft Office products such as Word, Excel, Outlook, PowerPoint Experienced using Xactimate and XactAnalysis, utilizing reports to improve operations 3-5 years experience as a sales or service manager or corporate support function preferred Ability to work closely with, influence, and hold senior leaders accountable to resolving issues or capitalizing on opportunities Ability to engage and motivate others to drive results Ability to manage time and workload effectively Ability to work in a team environment Excellent problem solving and communication skills, written and verbal Experience budgeting and forecasting Experience in Negotiating with suppliers/sub-contractors/vendors Familiarity with business and financial principles Knowledge of organizational improvement and operations management Strong Leadership- Proven ability and work experience as Operations Manager or similar role Outstanding organizational skills Understanding of consumer psychology, organizational behavior and knowledge of the restoration industry Physical Demands and Working Conditions The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbent must be prepared to: Express or exchange ideas with others and receive and act on detailed information given. For safety reasons, respirators, which are used in certain situations, must be able to seal to your face. Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating. Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

Posted 30+ days ago

Weaver logo
WeaverOklahoma City, OK

$125,000 - $290,000 / year

The Weaver Experience Weaver is a full-service national accounting, advisory and consulting firm with opportunities for professionals in many different fields. We seek to bring a human element to the world of accounting, which includes creating a diverse, collaborative, and entrepreneurial workplace culture. Our leaders truly care about the well-being of all our employees and encourage them to pursue their ambitions. While our business is based in numbers, our success is truly based on people. It's why we commit to supporting our people not just in their professional growth, but also in their ability to lead balanced, integrated lives. At the foundation of that commitment are our core values. Weaver's core values were created specifically to empower our people to deliver extraordinary service and be their best selves. Our goal is to balance high development with high performance in order to meet the long-term goals of each individual, team, and our firm. Learn more about our services, industry experience and culture at weaver.com. Position Profile Weaver is looking for a Manager or Senior Manager with a specialization in tax controversy to join our growing National Tax Office team. A Tax Controversy Manager or Senior Manager with experience in representing individuals and businesses in tax disputes with taxing authorities. This role includes developing strategies for successful resolutions at all stages of controversy from penalty abatement, exams, appeals, and collections. Experience and ability to manage multiple matters, ability to effective interpret tax laws and develop supporting positions, and capability to prepare written responses to taxing authorities. A Weaver Manager or Senior Manager works closely with firm leadership and plays a key role in business development, firm administration activities, and development/management of teams. To be successful in this role, the following qualifications are required: Bachelor's degree in Accounting or related field CPA or JD 5 + years of tax controversy experience Proven ability to manage, mentor, and develop staff Additionally, the following qualifications are preferred: Master's degree in Accounting Strong relationship management and practice development skills Ability to attract and service new clients and expand services to existing clients Compensation and Benefits: At Weaver, our most valuable resource is our people. We take the time to evaluate our employees' wants and needs and invest our resources accordingly. A reasonable estimate of the compensation range for this position is $125,000 to $290,000 in the California, Maryland, New Jersey, and New York Metropolitan areas. Actual compensation will be based on a variety of factors including but not limited to experience, skills, certifications, and geographical location. In addition to compensation packages, Weaver offers competitive health benefits, such as medical, dental, vision, disability, life insurance, and a 401(k) plan. Further, we support our employees by offering flexible scheduled time off (STO), minimum of 56 hours of sick and safe leave, 11 holidays, and 2 scheduled recharge days! Learn more here - Weaver benefits. We also offer in-house CPE and learning opportunities through our internal Learning & Development department. Our multi-faceted internal learning program including technical improvement, practice development, management/leadership training, and whole-life growth. Our goal is to balance both high development with high performance to meet the long-term goals of each individual, team, and our firm. WeaverLEAD We are committed to investing in the strength of our team. That is why we have created an internal leadership coaching program to train leaders to support other leaders at every level of the organization. The goal of WeaverLEAD is to inspire the growth and development of our leaders by: Leaning into the experience of exploring new ideas for each individual's growth as a leader. Engaging the coaching mindset at work with new ways of thinking about challenges and opportunities. Adapting to the transformation that takes place as a result of participating in the program. Developing yourself and others with coaching competencies to create a firm-wide culture of coaching. People are our formula! At Weaver, we recognize that everyone brings different strengths, backgrounds, and working styles to our team. We cultivate a safe and inclusive work environment that celebrates each individual's unique qualities through visibility, progression, advocacy, and support. We are proudly an equal opportunity employer. What's next? Interested applicants should apply directly to the job posting. You may apply to multiple roles. Be sure to upload your most recent resume and ensure that it is attached to your application. By registering, you are only activating an account and creating a presence. Please apply directly to a position of interest. You will receive a confirmation email after completing an application for a role. After reviewing your application, a friendly Weaver Recruiter will contact you soon and walk you through the hiring process. Thank you for exploring a career with us. We look forward to meeting you! Currently, we are not accepting resume submissions from third-party staffing agencies for this role. This role is Employee Referral Program eligible.

Posted 30+ days ago

Aspen Dental logo
Aspen DentalSpringfield, IL
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an Assistant Dental Office Manager, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full-time Salary: $17 - $20/hour At Aspen Dental, we put You First. We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* Career development and growth opportunities to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free continuous learning through TAG U How You'll Make a Difference As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an eight-week training program to succeed in your role. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards Work collaboratively with other members of the dental team to provide exceptional patient care Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team Review data day to day to evaluate the impact on the practice Oversee scheduling and confirming patient appointments Verify insurance payment, collection, balance nightly deposits and credit card processing Additional tasks assigned by the Manager Preferred Qualifications High school diploma or equivalent; college degree preferred Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds Demonstrate analytical thinking; place a premium on leveraging data Organized and detail oriented Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. May vary by independently owned and operated Aspen Dental locations. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Posted 2 weeks ago

Paradigm logo
ParadigmNew York, NY
The Firm Paradigm is a San Francisco-based investment firm focused on crypto and blockchain-related technologies across the globe. We make investments in companies and protocols at all stages including early-stage venture financing rounds, growth equity, and liquid token assets. Paradigm was co-founded in 2018 by Matt Huang (former partner at Sequoia Capital) and Fred Ehrsam (co-founder of Coinbase). We are building a world-class team to support our portfolio and the crypto ecosystem globally. At Paradigm, we believe that crypto will redefine money, finance, and the internet itself. This technological revolution will have a fundamental and long-lasting impact on the global economy. The Role We're looking for an Office Coordinator to support the working environment for the brilliant minds of Paradigm's NY office which hosts our Portfolio companies. This person would be responsible for day to day office operations including vendor management and ensuring a safe and productive working environment. We expect someone in this role to be a self-starter, display a high degree of professionalism, the ability to exercise good judgment and bring a problem solving approach to any challenge. This person would join our high-performing admin team, reporting into People Operations. The admin team today serves as the air traffic control group that helps Paradigm succeed, in addition to being guardians of Paradigm's team culture. While Paradigm is a hybrid firm, with employees coming in Monday-Wednesday, this role would be expected to be onsite Monday through Friday. Responsibilities: Coordinate with property management, facilities and other office-related vendors to ensure a safe and well-maintained work environment. Timely processing related work orders, and ensure follow-up Serve as a liaison between the SF Office and NY Building Management. Coordinate with the IT department. Manage visitor access and greet them upon arrival: we frequently meet with founders of our portfolio companies who are important to our business, and so first impressions are crucial. Receive and sort incoming mail and deliveries, and manage outgoing mail Manage office supplies inventory and place orders as necessary Stock, maintain and order snacks and beverages for the office Develop office policies and procedures, and ensure they are implemented appropriately Identify opportunities for process and office management improvements, and design and implement new systems: think outside the box and set the standard for expansive thinking. Manage and support requests from employees and Portfolio employees with a positive attitude Qualifications: Bachelor's degree and relevant work experience Strong organizational skills & ability to multitask Evidence of grit: the ability to adapt and overcome in rapidly changing situations Excellent written and oral communication; diplomatic and professional demeanor at all times Fluent in Google office platforms and Microsoft Office, with a proven ability to manage time efficiently and prioritize multiple stakeholders, functions, and tasks High levels of integrity and discretion Attributes Exceptional team player; people-oriented Self-starter and highly proactive Extreme open-mindedness Great listening skills Clear and concise communication Attention to detail Empathy toward the concerns of others, both within and outside Paradigm Adaptability in rapidly changing circumstances Highly curious; fast learner An overall positive attitude

Posted 2 weeks ago

Aspen Dental logo
Aspen DentalBeaufort, SC

$17 - $23 / hour

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an Assistant Dental Office Manager, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full-time Salary: 17.28 - $23.38 / hour At Aspen Dental, we put You First. We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* Career development and growth opportunities to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free Continuous Learning through TAG U How You'll Make a Difference As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an eight-week training program to succeed in your role. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards Work collaboratively with other members of the dental team to provide exceptional patient care Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team Review data day to day to evaluate the impact on the practice Oversee scheduling and confirming patient appointments Verify insurance payment, collection, balance nightly deposits and credit card processing Additional tasks assigned by the Manager Preferred Qualifications High school diploma or equivalent; college degree preferred Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds Demonstrate analytical thinking; place a premium on leveraging data Organized and detail oriented Additional Job Description Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. May vary by independently owned and operated Aspen Dental locations. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Posted 3 weeks ago

Brigham and Women's Hospital logo
Brigham and Women's HospitalSomerville, MA

$97,510 - $141,804 / year

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Opportunity This Manager role is situated within the Mass General Brigham Project Management Office (MGB PMO), which reports into the Office of the Chief Operating Officer. This department of internal consultants and project managers partners with executive and senior leadership to identify, prioritize, and drive the implementation of system-wide initiatives that leverage the scale of Mass General Brigham (MGB) to reduce the rate of expense growth, improve patient care, accelerate research and innovation, and educate the next generation of clinicians. The MGB PMO uses a library of tools, templates, and methodologies to develop a custom approach to each initiative, balancing the efficiency that standards can provide with the effectiveness that comes from addressing each project's unique aspects. The team leverages a hybrid matrix/functional organization structure, where members of the MGB PMO can take on different roles within an initiative: as an Engagement Lead, a Delivery Lead, or a member of a Delivery Team that does not necessarily align with their functional reporting. The Manager of Project Delivery and Analysis has the dual role of participating on projects and managing people. When working on projects, they may act as Delivery Lead for multiple projects simultaneously, managing the Delivery Team (who may or may not report directly to them) and directly engaging in project work on a day-to-day basis. In this role as a Delivery Lead, the TBD will work with executive and senior leadership, including C-suite members, across the system to implement high-priority, high-stakes, high-visibility opportunities for Mass General Brigham to be more efficient and to build collaborative efforts which improve the value of the system. This will include providing a broad range of project management, change management, analytic support, and other management support activities. Other times, the TBD may be assigned to a Delivery Team. The projects vary but generally require close collaboration with staff at all levels of the organization, in MGB Enterprise Services, and the MGB institutions. Concurrently, the Manager will have 5+ direct reports fulfilling entry level and/or mid-level roles on delivery teams which may or may not be associated with the projects the Manager is assigned to. The Manager will be responsible for providing professional development coaching/mentoring/feedback to direct reports and helping to manage their workload. Job Summary Project Management and Content Development Uses critical thinking skills and high emotional IQ to manage high-priority, complex, system-wide initiatives that support MGB strategic priorities on a system-level Collaborates with Engagement Lead to translate leadership vision into actionable initiatives with clear scope, goals and objectives, involving all relevant stakeholders to set achievable timelines with appropriate interim milestones to mark progress Works collaboratively with operational and clinical leadership, developing trusting relationships with MGB leadership that transcend individual projects; acts as a liaison from C-suite Leadership, helping to reinforce alignment with C-suite goals Directs efforts of Delivery Team, delegating and leveraging their skills and experience to define and execute the project work more effectively Actively facilitates and participates in the work as appropriate, gathering information, performing analyses, assisting executive and senior leadership to make informed data-driven decisions, and developing/giving presentations with the goal of advancing and achieving the stated milestones and objectives Develops a detailed project plan to monitor and track progress; manages changes to project scope and schedule; identifies, tracks, and develops mitigation plans for risks; reports and escalates as needed Facilitates leadership to define quantitative and qualitative goals and potential impact on MGB cost, quality, and revenue; measures, tracks and reports on project performance and impact; leverages internal and external benchmarking data as appropriate Develops plans for appropriately transitioning project work to ongoing operations, including business case, roles and responsibilities, governance structures, process definition, and resourcing needs At times, may need to manage/collaborate with external consultants and contractors, helping them adapt to the MGB culture and obtain information/data necessary to successfully complete their assignments Analysis/Data Driven Decision Making Understands various data sets exist throughout the organization and externally, able to coordinate and collaborate with resources across the matrixed organization to manage the full spectrum of analysis related to the project Ensures appropriate quantitative and qualitative business operational, and financial analyses are leveraged to support leadership decision-making, and Communicates the data to both business and clinical constituents in a clear, meaningful, and concise manner. Manages the full spectrum of analysis related to the project/committee Conducts appropriate project-specific external research on current trends, benchmarks, and best practices; shares relevant information Provides input to the team or senior leadership on additional analyses and key next steps that would aid decision-making Facilitates discussions to define metrics that measure impact of the initiative and to develop the processes for quantifying the metrics on a regular basis, including trends from a baseline If indicated, provides MBG Budget Directors and other financial leaders with data and reports substantiating actual savings/revenue achievements Change Management Leverages best-in-class methodologies to help the organization and individuals adjust to and buy-in to the changes that are inherent in the system-wide initiatives Identifies and communicates the opportunities and risks associated with the change, surfaces and addresses resistance to change Partners with Internal Communications and others to develop two-way communication plans and content for town halls, broadcast messages, toolkits to support information cascades, etc. Develops processes to track and sustain changes Communication and Collaboration Develops strong, positive relationships with all levels of staff across MGB; collaborates with these colleagues to leverage their expertise and experiences to identify best practices and advance the work Prepares concise, creative, professional summaries of analyses; presents findings and recommendations clearly and persuasively to all levels of staff, including executive and senior management groups throughout the system, targeting the presentation towards the knowledge level and needs of the audience Contributes to the communication of project plans, project objectives and milestones, implementation plans to all stakeholders and other relevant parties Staff Development Supervises a team of entry level and/or mid-level internal consultants/project managers Manages the employee lifecycle, including hiring, onboarding, coaching and delivering performance appraisals, and offboarding Coaches and mentors staff to develop trusting and collaborative relationships with leaders across the system that enable them to translate vision into actionable implementation plans, identify opportunities through analyses, proactively facilitate collaboration and decision-making across the System to implement complex initiatives, and prepare effective communications Develops individualized professional development plans and provides development opportunities aimed at enabling each person to reach their highest potential at MGB Assist direct reports with managing workload across several projects, brokering conversations with Delivery Leads as necessary Mentors staff to receive feedback from and deliver feedback to colleagues Encourages equity, inclusion, and diversity Qualifications What You'll Bring Required: Bachelor's Degree in Project Management, Business Administration, Healthcare Administration or other related field of study required 8+ years project management experience required 5+ years of experience of progressively responsible work history in a project management/internal consulting role, within a complex multi-faceted organization working with senior level leaders Preferred: Master's degree preferred 2+ years of experience within a healthcare or hospital environment preferred Healthcare industry experience strongly preferred Direct people management responsibility preferred Process improvement skills and/or training preferred Additional Knowledge, Skills and Abilities: Strong leadership and team management skills to guide and support project teams. Excellent organizational and time management skills to manage multiple projects simultaneously. Proficiency in project management tools, software, and Microsoft Office applications. Effective communication and interpersonal skills to engage stakeholders and ensure project success. Strong problem-solving and critical-thinking abilities to address challenges and drive solutions. Knowledge of project management methodologies, best practices, and healthcare industry standards. Additional Job Details (if applicable) Schedule and Work Model Full-time (40 hours Monday through Friday) standard business hours Hybrid working model: On-site at Assembly Row in Somerville, MA approximately 3 days/week, and on MGB hospital campuses based on business needs. Days in office vary depending on current project work. May involve work outside usual business hours (Some weekend retreats and evenings / early mornings to meet with clinicians. Need to be flexible with hours worked.) Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $97,510.40 - $141,804.00/Annual Grade 8 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Posted 2 weeks ago

Morgan Stanley logo

Morgan Stanley Private Bank, NA (Mspbna) Financial Crimes Risk Office (Wealth Management)- Vice President

Morgan StanleyPurchase, NY

$140,000 - $205,000 / year

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Job Description

Morgan Stanley is a global financial services firm that conducts its business through three principal business segments-Institutional Securities, Wealth Management (WM), and Asset Management. Morgan Stanley provides comprehensive financial advice and services to its clients including brokerage, investment advisory, financial and wealth planning, credit and lending, deposits and cash management, annuities, insurance, retirement, and trust services.

As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in doing the right thing, putting clients first, leading with exceptional ideas and a commitment to diversity and inclusion. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, achieve, and grow.

Department Profile:

The Morgan Stanley Private Bank, NA Financial Crimes Risk Office (MSPBNA FCRO) Team is embedded within the Firm's Wealth Management, US Banks, and Investment Management Financial Crimes Risk (FCR) organization. It is responsible for identifying, assessing, and escalating potential money laundering and reputational risk for MSPBNA, including new, existing, and prospective customers.

The MSPBNA FCRO Team is considered the financial crimes risk advisory team within the first line of defense, and provides overall advice and support to first line of defense teams, including Enhanced Due Diligence (EDD), Customer Due Diligence (CDD), Negative News Screening (NNS), Customer Activity Review (CAR) teams. In addition, The MSPBNA FCRO Team works closely with partners and stakeholders in Business Unit, Operations, Technology, and Global Financial Crimes teams that provide support to MSPBNA.

Responsibilities:

The MSPBNA FCRO Vice President (VP) is part of the MSPBNA FCRO Team, and is responsible for reviewing and assessing financial crimes-risk relevant activities related to MSPBNA. The MSPBNA FCRO VP will assess Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Know Your Customer (KYC), and reputational risk matters identified through the execution and management of the Firm's Financial Crimes Risk protocols for new, existing, and prospective MSPBNA customers. This includes managing programs and processes to examine potential Financial Crimes Risk exposure of MSPBNA and the overall Firm. In addition, the MSPBNA FCRO VP will be responsible for review and escalation of issues and risks related to these programs and processes.

The MSPBNA FCRO Vice President will:

  • Implement and manage the 1L Financial Crimes Risk program requirements and controls
  • Provide subject matter expertise, guidance, and training to 1L Financial Crimes Risk staff who perform AML, KYC, and EDD reviews for MSPBNA customers
  • Manage and assess the financial crimes risks associated with all MSPBNA customers (including all risk rating levels) and the overall MSPBNA business
  • Provide day-to-day support including financial crimes risk advice to New Client Onboarding and Periodic Review teams
  • Perform financial crimes risk review of MSPBNA products and services, including New Product Approval Process
  • Perform financial crimes risk review of MSPBNA customers identified and escalated as part of the WM and ISG Consequence Framework review processes
  • Assist in review and escalation of MSPBNA customers escalated via the Negative News and Reputational Risk Escalation Process
  • Actively manage and assist in strategic initiatives to promote process standardization, efficiency improvements, and financial crimes risk reduction
  • Providing financial crimes risk management and advisory services in support of the maintenance and growth of the MSPBNA business
  • Assist and lead key projects and initiatives related to assessing and mitigating the Firm's exposure to money laundering and reputational risk-relevant activities
  • Assist pipeline management and overall engagement with Business Unit, Operations, Technology, and Second Line of Defense Global Financial Crimes partners and stakeholders to onboard new, existing, and prospective MSPBNA customer relationships
  • Actively identify, measure, control and remediate money laundering and reputational risk issues with partners and stakeholders in Business Unit, Operations, Technology, and Second Line of Defense Global Financial Crimes
  • Partner with the Second Line of Defense Global Financial Crimes Compliance teams to monitor client relationships on an ongoing basis and ensure compliance with regulatory expectations

Qualifications - External

Required Experience:

  • Have 8+ years of relevant experience with BSA/AML Regulations within the financial services industry, or at a financial services regulator (e.g., FINRA, Securities and Exchange Commission, Office of the Comptroller of the Currency, Federal Reserve Bank, etc.).
  • Bachelor's degree in Business, Finance, or other, related field
  • Strong leadership qualities with the ability to manage teams and evidence a strong work ethic as well as a high degree of integrity
  • Strong knowledge of Know Your Customer (KYC), Customer Identification Program (CIP), and Customer Due Diligence (CDD) requirements
  • Strong interpersonal skills and ability to communicate effectively both verbally and in writing
  • Ability to evidence a strong work ethic and maintain a high degree of integrity

Ability to:

  • take initiative, analyze, summarize, and communicate effectively
  • investigate, identify issues, impacts and trends to propose comprehensive solutions
  • work independently and in a team environment
  • handle highly confidential information with appropriate discretion
  • work in a matrixed organization, leveraging resources across the organization to complete deliverables

Additional Skills Desired:

  • Working knowledge of Microsoft Office (MS Excel, MS PowerPoint, MS Word)
  • Experience with data analysis related to the management of a financial crimes risk program
  • Expertise in managing programs focused on ensuring quality within AML programs
  • Certified as an Anti-Money Laundering Specialist by ACAMS or equivalent AML certification/license is a plus

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

Expected base pay rates for the role will be between $140,000 and $205,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.

Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

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