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Job Title Branch Office Administrator Location BLC - Lafayette IN Job Details Overall Job Summary • Responsible for the day to day operations of the branch from an administrative aspect. Key Job Responsibilities and Accountabilities: • Answering the phone: pick up by third ring, direct customer questions, direct customers to agent • Application processing: Documenting application in the log, prescreening application, C-14, scanning files, order Med records, order Pordamedic • Agent Management & support: maintain agent files, process agent application for employment, order background check, push- agent appointment via home office, order Gryphon log in for each new agent • Office Maintenance: files maintained to standards, office machines in working order and maintained, work areas are clean and neat, supplies are ordered and stocked • System knowledge: PAL, BSPN, Gryphon, nomoreforms, Predictive Index, FSP Account Expense reporting, direct bill expense reporting, EPI • Policy Support: Maintain contact list for all underwriters, follow up for medical records and pordamedic, check the application detail for accuracy, gather missing application items and OFS, correct any underwriting errors; Track and maintain a log of policy and check deliveries; return policy holder calls, process checks related to refunds, and log delivery slips. • BSM support- provide direct support to the BSM and assist him in running the branch smoothly; may assist the BSM with completing compliance audit information; complete FSP and/or R&E reports; assist BSM with reimbursements • Training Support: Maintain NAS material, provide administrative support for all BSO and BLN training sessions such as prepping materials and room, may provide shadowing opportunities and/or training to new BOA's in region; follow-up on BLN training completion; monitor agents through SNA status;. • Recruiting coordination: May assist Telemarketers with the AIRS system; assist with nomoreforms for new managers; will set-up career briefings and sign-in candidates; assist the BSM with other recruiting efforts. • BSO operations: maintains BSO general email box, determines the appropriate person to forward to – agents or managers, prints and distributes information to office as needed. • Aids in Compliance efforts in office including Gryphon system monitoring and reports set up, following up with agent compliance testing, completion of proper and timely termination paperwork

Who We Are: Cardiovascular Institute of the South, a leading organization dedicated to advancing heart health through innovation and excellence, is part of a national cardiology platform, Cardiovascular Logistics (CVL). Together, we share the same mission to provide our patients with the highest quality cardiovascular care available. Join our team and be a part of an organization that is dedicated to improving patient outcomes and shaping the future of heart health. What We Offer: Choice of three health insurance plans Dental insurance coverage Vision insurance coverage 401(k) with company match and profit-sharing plan Company-paid short-term and long-term disability coverage Company-paid life insurance for you and your family Access to company-provided training and educational resources Eligibility for annual merit-based performance increases Accrued General Purpose Time (GPT) Eight company-paid holidays Special company events, including Christmas parties, Family Day, employee engagement activities, and Spirit Days Complimentary Employee Assistance Program (EAP) for all employees and their dependents About the Role: The Office-Based Lab Registered Nurse (OBL RN) plays a vital role in supporting the performance and delivery of diagnostic and interventional peripheral vascular procedures for outpatients at the Cardiovascular Institute of the South (CIS). Under the supervision and guidance of physicians, the OBL RN is responsible for providing comprehensive, professional nursing care—planning, implementing, coordinating, and evaluating patient treatment plans. This role requires autonomous clinical judgment, procedural expertise, and adherence to the Nurse Practice Act, ensuring safe, patient-centered care in a high-acuity, procedure-based setting. How You’ll Drive Our Mission Forward: Perform comprehensive nursing assessments and implement patient-specific treatment plans aligned with procedural goals. Engage patients and families in care planning and discharge goal-setting to support patient education and recovery. Collaborate closely with physicians, technologists, and the healthcare team to ensure optimal procedural outcomes and patient care continuity. Deliver individualized health education and support from pre-procedure through discharge, promoting healing and wellness. Maintain accurate and timely documentation in EMRs and other clinical records for each case under the patient’s designated medical record number. Prepare patients for diagnostic or surgical procedures using sterile technique and administer therapeutic measures in accordance with standards of care. Monitor and report diagnostic data and patient response to interventions, ensuring timely communication of any abnormalities. Assist directly at the lab table during diagnostic and interventional procedures, ensuring familiarity with radiation safety and sterile field practices. Support lab operations, including setup, cleanup, and inventory, while maintaining adherence to CIS policies and procedures. Foster a team-oriented environment, respond effectively under stress, and uphold CIS’s high standards of professionalism and patient care. What Makes You a Great Match: Graduate of an accredited school of nursing Current RN licensure with the Louisiana State Board of Nursing Basic Life Support (BLS) Certification Advanced Cardiac Life Support (ACLS) Certification Strong clinical communication and critical thinking skills Familiarity with vascular procedures , sterile technique , and radiation safety standards Demonstrated ability to thrive in a fast-paced, team-based procedural environment Desired but not required: Advanced certification in cardiology or cardiovascular nursing Two years of experience in a critical care setting

Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet. We love all pets like our own We’re the future of the pet industry We’re here to improve lives We drive outstanding results together We’re welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco. Position Purpose: The purpose of the Hospital Operations Manager is to provide daily leadership to our hospital and partner with Hospital Veterinarian(s). The Hospital Operations Manager partners with our retail store partners to provide a smooth and profitable operation by creating a culture of high-quality patient care and exceptional customer service, as well as driving revenue and managing costs. The Hospital Operations Manager represents the mission and values of the hospital and Petco to all clients. Our partners are empowered to do what it takes to create an exceptional client and patient experience. The Hospital Operations Manager coordinates the overall operations of the hospital and cultivates a supportive and collaborative team environment by fostering cohesion and motivation within the team. If you have a passion for pet health and wellbeing, we’d love to have you on our team! Essential Job Functions The essential duties and responsibilities that are required of this position. This section includes the primary accountabilities or duties of the role. The Hospital Operations Manager must be able to perform all the following duties and responsibilities with or without reasonable accommodation: Lead hospital paraprofessionals to drive operational excellence, efficiency, high standard patient care and excellent client experience. Create productive, collaborative and seamless relationships with all veterinarians in the hospital to drive a positive culture and cohesive team environment. Point person for all day-to-day functions of the practice including, but not limited to – veterinarian and support partners scheduling, equipment function and maintenance, inventory control and ordering, proper invoicing, patient scheduling, team training, radiological safety program and handling elevated client concerns. Oversee hiring, training, reviewing, counseling and separation of paraprofessional partners, in partnership with AOM (Area Operations Manager) and Human Resources Business Partner. Assume scheduling responsibilities for all paraprofessional partners, with the expectation to schedule a minimum of two weeks out. Maintain all hospital partner points in accordance with Petco’s punctuality and attendance policy. Create and maintain doctor’s schedule with support from Area or Regional Medical Director as needed. Review P&L monthly reporting, and partner with Area Operations Manager to increase revenue growth and exceed financial targets set by Finance team. Escalate partner or client issues to Area Operations Manager, Area Medical Director and/or HRBP as required. Interface and collaborate with Petco store team to drive a seamless complete care customer experience. Schedule appointments, provide client education, relay test results to doctor and clients, maintain and update hospital inventory, maintain client/patient records within the practice management system and manage accounts receivable. Keep hospital environment neat and clean; maintain OSHA standards, perform and maintain regular cleaning of environment based on necessity as well as based on a pre-determined maintenance schedule Uphold and enforce all policies of Petco and Vetco Total Care. Other Duties and Responsibilities: Patient care always comes first. Any issues with patient clients or hospital partners are dealt with and resolved as they occur, or as soon as is possible. Exceptional teamwork and commitment to achieve shared goals to benefit the entire company of Petco. Collaborate with the Retail Team to drive a positive cultural and cohesive team environment Provide backup front desk support as needed including answering telephones. Perform additional duties and special projects as assigned. Nature of Supervision: The incumbent reports to the Area Operations Manager. Planning and Problem Solving: The Hospital Operations Manager must possess excellent planning skills while scheduling the hospital paraprofessional partners in order to ensure adequate coverage while making sure the hospital does not exceed forecasted payroll costs. The Hospital Operations Manager will also play a crucial role in ensuring that day-to-day operation of the hospital is efficient and provides an optimal experience for our patients and guests. Impact: This position will impact the organization by contributing to the growth of productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position in critical to ensuring that we have a cohesive, well-trained, and motivated medical support team. The desired result is the creation of an optimal environment that ensures partner retention, patient well-being, and customer satisfaction. Supervisory Responsibility: This position includes 1 or more direct reports (Veterinary Technicians, Vet Assistants, and Concierge partners) with daily responsibilities that include recruiting, interviewing, hiring, training, mentoring/coaching, assignment delegation and partnering with Human Resources on discipline up to and including termination. Minimum Requirements: 2-3 years previous experience working in a veterinary practice. In lieu of veterinary experience, must have 2+ years of strong leadership experience. Must have excellent written and verbal communication skills. Ability to make decisions, delegate tasks and responsibilities and drive results with hospital partners Must be compassionate and sympathetic and be able to maintain a professional attitude and demeanor during emotional and stressful situations. Must have telephone etiquette and basic computer skills. Must be a team player willing to continue learning, offer creative ideas and accept continual change. Basic computer skills i.e. Microsoft Office suite Desired Requirements 3- 5 years previous experience working in veterinary practice Previous P&L management Bachelor’s degree or equivalent experience 3+ years in a management role, including customer service Reporting and data analysis experience Veterinary Assistant/Technician experience in positions of increased responsibility Licensed Veterinary Technician or Certified Veterinary Assistant (not required) Change agility- Works productively and able to navigate ambiguity or uncertainty while assuming positive intent in a fast-paced and evolving environment. Desire to Learn - Demonstrates flexibility and resilience in response to obstacles, constraints, adversity, and mistakes. Constructively and resourcefully adapts to changing needs, conditions, priorities or opportunities. Seeks out opportunities to learn from new discoveries, innovations, ways of looking at things, knowledge, and ideas. Invites and incorporates both giving and receiving productive and well-intentioned feedback. Drive for Results -- Initiate decisive, timely actions to address important issues. Demonstrates a strong sense of ownership and a commitment to achieving meaningful results. Sets challenging, clear goals/targets and expectations for achieving business results. Drives initiatives/efforts while taking personal responsibility to make decisions and execute actions. Work Environment: The majority of job duties are conducted in the Veterinary Hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner’s time will be spent in direct contact with clients and their pets. Contacts: This position will regularly communicate with clients, veterinary specialists, store partners, and companies that provide products and/or services that the practice utilizes. The right candidate will be able to positively represent the hospital and Petco within the professional community and to our guests. Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop

SUMMARY DESCRIPTION: Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Director of Front Office . Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more”….. This position is responsible f or the daily operation of the front desk and liaising with any area impacting guest service. Plans, directs and coordinates activities to ensure exceptional service is achieved. Provides operational support, distributes information, trains, motivates and recognizes team members. Exercises independent judgment and initiative in the course of carrying out overall responsibilities. RESPONSIBILITIES AND AUTHORITIES : Always treats guests with courtesy and respect in a variety of situations. Displays honesty & integrity. Oversees the Front Office Department – Bell Person, Lobby Hosts and Assistant Front Office Managers. Conducts pre-shift meetings. Communicates effectively to staff using tools such as development reviews, training, departmental orientation and monthly departmental meetings. Motivates and develops team members. Maximizes room sales, room revenue and profit. Delivers outstanding service and creates memorable experiences. SPECIFIC DUTIES Leads and supervises the operational activities of the front office team within hotel guidelines to provide the highest standard of courteous service while permitting acceptable profit margins. Embraces and effectively lives Arlo Core values and culture. Assigns, coordinates, and supervises work activities of Lobby Hosts/Bellmen. Trains, mentors and develops Lobby Hosts & Bell Persons. Prepares team member schedules, completes payroll, and monitors labor costs by reviewing daily schedule vs. occupancy and daily operational demands. Ensures work is completed to include shift closings, room deposits, refunds and rebates . All necessary paperwork is completed. Conducts Annual Performance Reviews with reporting team members. Responds immediately to all emergency situations, completes necessary incident reports, and follows up with guests and staff. Communicates effectively to staff using tools such as: pre-shift briefings, orientation, activities, short take training and developmental reviews. Manages same day rooms inventory and rate yielding . Takes personal responsibility for correcting service problems and creates memorable guest experiences. Completes other duties as assigned by the Director of Operations. REQUIREMENTS: Education: Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to: Hospitality Diploma or Degree Preferred Minimum 2 – 3 years in a Management Position Knowledge: Hospitality or Customer Service Opera & PBX experience. Special Requirements: Fire and Life Safety Director Certification required within first six (6) months of employment. Rate of Pay: $90,000 to $100,000 Annual Salary

Essential functions for this position include the following: Greets patients immediately upon arrival. Uses appropriate eye contact and acknowledges patient by name. Informs the appropriate staff when patient has arrived. Provides patient with appropriate paperwork to be completed. Scans and files a current copy of the patient’s insurance card and driver’s license. Provides each patient with the proper paperwork when leaving, such as referral forms, orders, etc. Reviews with the patient if any medications where sent to the pharmacy and which pharmacy they were sent to, if applicable. Uses customer service principles and techniques to deal with patients calmly and pleasantly. Answers incoming calls in a productive and timely manner; makes sure to answer calls in the order they are received through the scheduling telephone queue. Reviews and responds to telephone voice mail messages, patient portal requests, and emails on a daily basis. Returns calls before lunch and at the end of each day. Transfers calls to appropriate extension; making sure to get an understanding as to where the call should be directed. Repeats critical elements of the conversation verbatim to ensure understanding. Paraphrases what the patient says to confirm understanding. Prepares the call for the possibility of getting voice mail, reassures patient that the call will be returned within 4 hours. Uses computerized system to match physician/clinician availability with patient’s preferences in terms of date and time. Schedules appointments according to the scheduling guidelines; schedules verbally over the phone or by using the Patient Portal in the computer system as requested. Enroll patients into the Patient Portal through electronic computer system. If medical practice offers after-hours/one-day appointments, schedules these appointments following urgent/emergency protocols, which may mean scheduling the patient with a physician or nurse practitioner other than their primary physician. Communicates as needed with physicians/clinicians/medical assistants/staff and other physicians about any patient delays/issues/records. Consults with the Administrative Manager about any problems. Prepare patients’ chart before the patient is seen; i.e. printing patient data sheets, financial policy, GYN update form, OB questionnaire, HHQ form, and/or HIPAA. Prepares surgery charts; ensures the charts have the appropriate forms needed for the surgery; post op instructions, sterilization consent form, GYN master, OB master, surgery scheduling order form and/or surgery charge sheet. Have the chart ready for check in the day prior to the appointment. Includes add on appointments. Checks patient eligibility status. Verifies Medicaid through TMHP and the HMO website. Saves eligibility information as a chart note. Reviews and scans all patient records/documents to ensure all forms are completed, properly identified, signed, and that all documents are filed under the correct document type and filed into the correct patients chart. Also, includes filing the fax server, ICS batches, and ultrasound reports. Provides charts/documents requested for use in legal actions, following patient consent and confidentiality protocols. Follows up with physicians to ensure timely processing of requested records/documents. Follows the Texas Medical Board rule §165.2 for the medical record release and charges. Collects any OB monthly payments, copays, deductibles, surgery deposits, and old balances as needed. Prints or provides through the Patient Portal a payment receipt. Posts any non-payment notes and sends a task to the business office. Provides information to patients regarding unpaid balances. Post charges and collection of patients’ payments into the computer system. Balances all monies collected with what was entered into the system and make the daily deposit, if applicable. Closes and posts batches at the end of each day. Processes all pending charges that are in the holding tank. Including ICD-10 and CPT coding, Uses computer programs to update and complete diagnostic orders to tabulate and analyze data to improve patient care, meet meaningful use stages, respond to surveys and/or used in research studies. Processes ACOG’s, referrals, CCD continuity of care to other providers and hospital facilities as requested in a timely manner. Floats throughout the medical office performing a variety of duties, which includes serving as a scheduler, check-in, check-out, switchboard, and duties in medical records, etc. Processes, separates, and delivers incoming/ outgoing inner office mail and mail received by the post office to appropriate physicians or staff members on a daily basis. MINIMUM REQUIREMENTS Education High School Diploma or General Equivalency Diploma (GED). Other Requirements Current health records with the appropriate immunizations to work in the health care field (hepatitis B and tuberculosis) may be required. Type 30 wpm. Reliable transportation required for travel between offices. Performance Requirements Knowledge of medical practice protocols related to operating front/back office and scheduling appointments. Knowledge of manual/computerized scheduling systems. Knowledge of customer service principles and techniques.

Dealership Title Clerk / Office Generalist Employees of the Mike Savoie Organization are our most valuable assets. They are the constant that ensures our current and future success. Mike Savoie Volkswagen is a new dealership franchise in the Metro Detroit area. Our related store Mike Savoie Chevrolet is a third-generation family-owned dealership that has been in business since 1966. We pride ourselves on doing the right thing for our customers and our employees. We are dedicated to developing our people and empowering them to grow their careers in the automotive industry. We are looking for a motivated Dealership Title Clerk / Office Generalist to join our team. This role will be the primary point person for title work and vehicle inventory management, while assisting the office manager with other duties as assigned. To be successful in this role you should be organized, have the ability to learn various processes and adapt to change. Benefits: BCBS/BCN Medical (PPO and HMO plans offered) Company Sponsored Health Savings Account (HSA) Available Dental and Vision Coverage Life and AD&D Insurance Short Term Disability Insurance Aflac 401K with Company Match Paid Vacation Paid VW Training (where applicable) Closed Weekends Professional Sporting Events Company Raffles Company Apparel Program Holiday and Monthly Birthday Celebrations Responsibilities Process documents for state registration, file the proper paperwork and ensure that tax and title documents are also completed. Process all payoffs, registrations for new and pre-owned vehicles, all license plate issuing and transfers and obtain all dealer titles. Send bills, contracts, warranties and service contracts to the appropriate agency, such as the department of motor vehicles. Check for completeness and signatures on all required parts of forms. Additionally, vehicle title clerks may check for accuracy of vehicle sale and purchase prices. Maintain a file of sales, prices, payments, warranties, service contracts and other pertinent information related to the sale or transfer of a vehicle. Maintain titles and MSO’s for inventory. Prepare title work for sold vehicles and submit to S.O.S. Enter new and used vehicle purchases into the computer system for inventory and accounting. Pull, print, copy and prepare vehicle invoices when available. Prepare vehicle documents including folders, checklists, and vehicle tags. Check all inbound vehicles for outstanding Recalls and tag if needed. Prepare all New Car prep orders for the prep department received vehicles. Coordinate with the prep department staff to track and mark completed vehicle preps. Prepare reports for Managers relating to inventory balances and units as requested. Perform new car inventory investigations as needed to reconcile item variances. Maintain and reconcile affected schedules Perform various other accounting responsibilities and business requirements as assigned. Perform general administrative duties, such as filing, faxing, and data entry Qualifications Someone who thrives in a process-oriented environment. A team player who is willing to learn and collaborate with others in the Office. Proficient with Microsoft Office Suite or related software, specifically excel . Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Ability to learn Dealership Management Software (DMS), knowledge of payroll software is beneficial. Education and Experience: High school diploma required; associate’s degree or higher preferred Experience working in an office setting Previous dealership experience a plus We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Application Instructions: Active Student Employees : If you are a current Student Employee or have previously worked in a student position, you must apply from your existing Workday account. Do not apply from the external careers website . Log in to Workday and type Find Jobs in the search . Locate the position and click Apply . External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page. IMPORTANT: Please review the job posting and fully complete all sections of the application. You will not be able to modify your application after you submit it . Job Family: Student Regular Wage Department: Grand Opera House Supervisor: Bea Harrod Job Title: Box Office Clerk Job Description: Main responsibilities include answering telephone calls and conducting ticket sales for The Grand Opera House and Mercer Ticket Sales. Students will receive training in ticketing software and are expected to stay informed of upcoming shows and events. Additional responsibilities include working on mailings, filing, and completing other tasks as assigned. The main box office is at The Grand Opera House on Mulberry Street, which is off campus. The secondary office is in the University Center. Applicant must have transportation. Shows and athletic events will be worked as needed. Box office hours during the school year are 10a-5p, Monday-Friday. The ideal candidate for this position is someone who is committed to customer service and has great leadership skills. The ability to work well with others is necessary, and applicants must have some experience with computers. Good communication skills and a mode of self transportation are necessary. Pay Rate: $10.00/hour Scheduled Hours: 10 Start Date: 05/5/2025 End Date: 08/11/2025

At Newport Orthopedic Institute, "Motion is Life!" What you’ll find here is something special – it’s purposeful work done with a shared sense of community that brings us all together. We take pride in bringing motion back to the lives of the patients we serve. Our facilities are located in Newport Beach, Huntington Beach, Irvine, and San Clemente. We are a growing organization and have immediate openings for eager and driven professionals at our locations. We are currently seeking a Front/Back Office Medical Assistant to join our team at our San Clemente office . This role is critical in ensuring a high-quality patient experience through both clinical and administrative support. JOB SUMMARY : The Front/Back Office Medical Assistant is responsible for all aspects of front and back-office duties, including greeting, instructing, directing, and scheduling patients and visitors. Duties include processing patients through a computerized system, preparing charts, and serving as a liaison between patients and medical support staff. This role also involves preparing patients for physician visits, assisting with procedures, responding to information requests from patients, physicians, pharmacies, and worker’s compensation adjusters, completing forms and paperwork, scheduling tests, and performing other assigned tasks. The Medical Assistant works collaboratively with the medical team to ensure patients receive exceptional care and service throughout their visit. Responsibilities: Greet and escort patients to exam rooms; assist with check-in and check-out processes Prepare patients for exams or treatments; explain physician instructions at discharge Assist physicians with exams and minor procedures (e.g., suture removal, dressing/cast/splint application and removal) Clean and restock exam rooms; prepare necessary instruments and supplies Sanitize and shut down sterilization equipment daily Dispose of contaminated items according to OSHA guidelines Verify insurance eligibility and obtain treatment authorizations Complete patient intake in computer system; prepare and review medical charts and forms Maintain accurate documentation in NextGen and ensure timely logging of fee tickets and patient names Respond to calls, screen and direct them, and provide routine information Schedule follow-up appointments and tests per physician and employer instructions Coordinate with MRI, Physical Therapy, and Surgery Schedulers as needed Process and complete disability forms, work status reports, and other clinical documentation Approve pharmacy refill requests according to physician protocol Ensure laboratory samples are ready for pickup by reference labs Maintain appointment book and pull charts for next-day patients Monitor and manage “no shows” and reschedule appointments as needed File charts, reports, and correspondence; type and distribute letters and forms Communicate with internal staff, case managers, and adjusters to provide timely updates Maintain lobby and work areas in a clean, organized manner Uphold patient confidentiality and professional conduct at all times Follow all departmental policies, dress code, work hours, and break periods Report concerns, issues, and progress through proper channels Assist the center manager with prioritizing tasks and modifying workflows as needed Collaborate with team members to ensure coordinated, high-quality service delivery Perform additional duties as assigned Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice . EDUCATIONAL REQUIREMENTS: High School degree required CMA certificate preferred Orthopedics training preferred CPR certification preferred QUALIFICATIONS AND EXPERIENCE: Experience with an EMR (NextGen preferred) Prefer one year experience in a medical office position. Working knowledge of practice management and word processing software Knowledge of medical terminology and Current Procedure Terminology (CPT) and ICD-10 codes Working knowledge of managed care basics Knowledge of anatomy Knowledge of medical terminology desirable. Excellent telephone manners and etiquette. Typing or word processing skills. Excellent interpersonal skills. Ability to pleasantly interact with patients, clients, payers, and co-workers. Desire to meet and exceed client and patient needs and expectations. Ability to complete assigned projects and meet deadlines. Sufficient knowledge of grammar, punctuation, and spelling to correctly enter patient information into the computer. Ability to sort and file materials correctly in alphabetical or numerical systems. Ability to use correct body mechanics to avoid repetitive motion and other injuries related to office work. Knowledge of company programs, services, and resources available to patients. Pay Range : $21-25 per hour (depending on experience)

Sunseeker Resort Charlotte Harbor is currently searching for a Lead Front Office Ambassador! The primary responsibility of the Lead Front Office Ambassador is to provide exceptional customer service and maintaining a welcoming atmosphere for both guests and team members. This position involves supervising various front desk operations to guarantee efficient check-in and check-out processes, assigning rooms, registering guests, determining credit, rendering bills, receiving credit payments, and providing excellent guest service. All duties are performed in accordance with department and Sunseeker Resorts policies, practices and procedures. Job Duties Act as lead ambassador and department expert in all Front Office Operations including Front Office, Call Center, Concierge, and be a mentor to all Front Office Ambassadors by being an example of excellence in guest service. Welcome, greet, interact, and assist guests in a professional manner. Provide excellent service within the property’s service standards and brand attributes. Exhibit a professional demeanor and willingness to assist all guests whenever possible. Answer property questions; provide accurate information regarding rooms, restaurants, promotions, and directions. Contribute to a positive, empowering work environment by consistently performing assigned day-to-day responsibilities. Respond to and resolve guest complaints in a timely manner and creatively solve problems with the ability to anticipate, recognize, evaluate, and resolve potential difficulties. Supports the concierge desk area and responds to inquiries with accurate information regarding hours of outlet operation, directions to local attractions, or meeting rooms, car rentals, etc. according to individual needs. Meet the demands of a fast-paced environment by using good judgment and the ability to multitask. Ensure the privacy and confidentiality of guests and limit requests for information pertaining to guests in accordance with hotel policies. Complete all duties in accordance with property standards and adhere to all company policies and legal requirements regarding safety, health, and welfare of guests, team members, and the property. Responsible for placing all guest requests to the housekeeping department, documenting the request and guest follow up. Promote and sell all products and services available at Sunseeker Resorts. Proactively provide quotes for room rates and up-sell to the guest. Register and assign rooms to guests. Promote and sell all products and services available at Sunseeker Resorts. Proactively provide quotes for room rates and up-sell to the guest. Control and issue keys to rooms and assist in coordination of the Front Desk and all supportive departments. Verify correct charges and credits are posted to the corresponding guest folio. Collect all required guest profile information during check-in process. Collect payment for charges on the guest folio. Resolve guest complaints within scope of authority, otherwise referring matters to Front Desk management. Coordinate solutions quickly when guests experience problems. Supervise and mentor front desk staff, providing guidance and support to ensure optimal performance. Understand all areas of the Resort and be able to confidently guide guests to their appropriate destinations. Successfully book, modify, and cancel room reservations, restaurant reservations, golf reservations and activity itineraries for any given time, knowing what types of accommodation, rates and special packages are available. Stay informed and up to date on property information and recite all information regarding hotel facilities, hours of operation, key personnel, special activities, and functions in the hotel to our guests. Inputs text messages for in-house guests, and future guests, of Sunseeker Resorts. Courteously answers incoming telephone calls, connecting callers to appropriate departments, hotel guests, or hotel personnel. Responsible for coordinating room vacancies, room assignments, reports, express checkouts, and other reservation status changes daily. Ensures proper follow through if the involvement of other departments is needed. Perform other functions as needed Requirements Combination of Education and Experience will be considered. Sunseeker Resorts performs criminal background checks on all candidates. Candidates will need to be authorized to work in the US as defined by the Immigration Act of 1986. Sunseeker Resorts uses E-Verify to confirm the eligibility of all newly hired employees to work in the United States. For more details on E-Verify visit e-verify.gov. High School Diploma, GED, or equivalent. Minimum two (2) years of supervisory experience. Minimum one (1) year of guest service experience in a hotel or resort setting. Other Minimum Requirements Ability to work varied shifts, including weekends and holidays Working knowledge of Microsoft Office Excellent customer service skills Ability to function well under pressure, manage multiple priorities, and meet established deadlines Must possess mature personal discretion and sound judgment Strong leadership abilities, sound judgment, superior problem solving and decision-making skills Excellent organizational, analytical and project management skills, with particular attention to quality and detail Interpersonal skills to deal effectively with all business contacts Professional appearance and demeanor Sunseeker Resorts is an Equal Opportunity Employer (EOE) and is committed to creating a diverse workplace environment. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information or any other characteristic protected by applicable federal, state or local laws and ordinances. For more information, see www.sunseekerresorts.com

The below Job Description is intended to describe the general nature and level of work being performed by associates assigned to this job. It is not an exhaustive list of responsibilities, and is subject to changes and exceptions at the discretion of senior management. JOB TITLE: Managing Optometrist FLSA STATUS: Hourly; Non-Exempt REPORTS TO: CEO POSITION PURPOSE: Provide stellar patient care through proper diagnosis and treatment of conditions and diseases of the human eye and visual system. Examine eyes and visual system, diagnose problems or impairments, prescribe corrective lenses, and provide treatment. Prescribe therapeutic drugs to treat specific eye conditions. ESSENTIAL DUTIES AND RESPONSIBILITIES: The duties noted below are considered to be essential job functions for one of the following reasons: performance of the duty is why the job exists, failure to perform the duty may have serious consequences, limited number of employees available to perform duty, or the duty requires specialized skills. Prescribe medications, low vision rehabilitation, vision therapy, spectacle lenses, and contact lenses. Counsel patients regarding surgical and non-surgical options that meet their visual needs related to their occupations, avocations, and lifestyle. Doctors must uncover patient's eye wear needs and make product recommendations that will help them see their best and protect the health of their eyes. Provide vision services; eye exams. Treat conditions such as nearsightedness, farsightedness, and astigmatism. Prescribe and fit eyeglasses and contact lenses. Provide low vision aids and vision therapy. Diagnose eye conditions such as glaucoma, cataracts, macular degeneration, diabetic retinopathy, and conjunctivitis. Prescribe medications for certain eye conditions; as allowed according to State guidelines. Participate in pre- or post-operative care for people who need surgery. Effectively communicate with patients to get detailed case histories. Offer advice and reassurance to patients about vision-related matters. Write referral communications to doctors. Act as a liaison with other medical practitioners when needed and share in the care of patients with chronic ophthalmic conditions. Effectively transition patients to the optical in order to communicate information about the patient's prescription to the Optician or eye wear consultant. Meet sales targets with regard to selling spectacles or contact lenses. QUALIFICATIONS: Competencies and Education Business acumen, self-discipline, and the ability to deal tactfully with patients. Strong attention to detail and manual dexterity. Doctor of Optometry degree from an accredited optometry school. Successful completion of the National Board examination and a National, Regional, or State clinical examination.

The Office Manager is the glue that holds Topgolf together. They provide the behind-the-scenes support our team needs to provide best-in-class service with hospitality for our Guests and they manage and execute the administrative functions that keep the venue functioning efficiently. Office Managers are the ultimate multi-taskers, communicators, and prioritizers. They handle a variety of Human Resources, Accounting, and Procurement responsibilities to make sure our Associates are well taken care of and our venues run smoothly. Base Salary: $55,000-$67,200 based on experience. Position also includes competitive quarterly bonus structure, merit plan, full benefits, 401K with company match, and a lucrative PTO package! How You’ll Do It Function as site liaison for Home Office HR/Associate Relations issues Ensuring consistency with and compliance to federal and state employment regulations Administrator our HR and Payroll systems Process bi-weekly Payroll Process invoices for payment and follow up with vendors Assist with new hire onboarding Create and maintain personnel files Provide financial support through petty cash handling, safe counts, change orders and daily cash reconciliations Administer Associate tips Order office supplies Supervise a team of Admins in providing best-in-class service to the Topgolf team Coach and develop the Admin team and drive engagement Delegate tasks Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit and Caring Maximize profit and revenue Perform other operational duties as assigned by your manager What We’re Looking For High school diploma or equivalent. 2+ years of experience working in an office environment in a similar role 1+ year of experience performing in HR or Payroll function Excellent communication, prioritization, time-management and organization skills Proficiency in MS Office products (Word, Excel, Outlook) Energy and enthusiasm Ability to work on a team A high level of self-awareness, receptivity to change and integrity Availability to work varied shifts, including evenings, weekends and holidays ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

We are looking for an energetic team player committed to the execution of daily and long-term customer service and business objectives of our company as an Office Associate. Fostering lasting relationships is at the heart of what we do at CertaPro and is influential in laying the foundation for success in our business. Our Office Associate position is a challenging, evolving, and rewarding position with many areas of responsibility, including Marketing, Sales, Production, Finance, Administration, and Human Resources. RESPONSIBILITIES Fulfills marketing duties, such as planning assertive marketing activities, creating content for the website, ensuring social media post are up-to-date, and organizing trade shows Manages sales responsibilities, including creating sales packages, entering leads into the database, updating customer reference lists, and maintaining inventory of all sales materials Helps with production, including collecting and tracking hours worked on job sites, updating production schedules, and creating job jackets for each week's production Manages financials including job costing, paying all bills and invoicing customers, preparing reports (production schedule and ), managing petty cash and office supply budget, and reconciling supplier invoices and expense reports Performs administrative duties, such as maintaining files/data/job jackets, processing incoming/outgoing mail, maintaining a professional office workspace, ordering supplies for the office and others (as required), managing the facilities, answering phones and coordinating messages and tasks, preparing weekly reports/documentation as requested, and organizing company functions Helps with Human Resources, including recruiting painters and maintaining contractor applications, obtaining background checks, ensuring employee files are up-to-date, and ensuring contractors are in compliance with insurance and other requirements Participates in personal development through training/education and attendance at meetings and conferences as needed QUALIFICATIONS Advanced education degree, coursework, or tech school a plus Strong verbal/written skills, to include proof-reading and basic math skills P&L experience Exceptional customer service skills Strong computer and internet skills Experience with QuickBooks preferred Previous experience in sales, marketing, accounting, HR, and/or in an administrative position a plus Outstanding phone skills Quality conscious and detail-oriented Strong communication and interpersonal skills

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today. We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. The Role AXS is seeking a Box Office Supervisor to join our team in Denver, CO. The Box Office Supervisor oversees part time ticket sellers and on location box office operations for events at City of Denver owned venues. What Will You Do? Adhere, communicate and reinforce the policies and procedures of AXS, the City of Denver, and related properties. Coordinate with AEG, Live Nation, and various promoters with the AXS and Venue staff on-site to ensure ticketing and box office needs are met. Assist with the management of updates to holds, maps, capacities, etc Ensure the event is ready for night of show settlement and post event settlement. Attend pre-event walkthrough meetings with venues to ensure a thorough and comprehensive evaluation of the space and equipment needed to perform box office operations, as needed Schedule reports and maintain reporting needs on-site for promoter and venue. Responsible for box office safe and all monies inside while on-site. Perform pre-event check list to include, but not limited to: Preparing ticketing seller banks, preparing will call, coordinating with promoter, venue, fan clubs and VIP packagers on box office needs, etc. Verify and count all ticket seller reconciliations. Send night of show event reports to clients and promoters. Ensure ADA compliant ticketing practices. Report and follow up on any ticketing equipment repair issues. Perform other duties and responsibilities as assigned. What Will You Bring? High School Diploma or its equivalency 3+ Ticketing or live event experience, especially working with ticketing systems. Experience in Customer Service. Experience leading and mentoring preferred. Ability to adapt to a new environment, learn new skills, and interact with a variety of personalities and work styles. Excellent written and verbal communication skills. Strong, detailed organizational skills. A positive, service oriented attitude. An ability to prioritize effectively and work efficiently under pressure. Computer literacy. Proficiency in Microsoft Office, Excel, Outlook and other web-based software platforms. Able to work successfully in a collaborative/team environment. Nice to have: Project management experience. Flexibility and willingness to work nights, weekends, and occasional holidays according to event needs. Pay Scale: $21/ hour Bonus: This position is not eligible for a bonus under the current bonus plan requirements. Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. What’s in it for You? Extraordinary People – we’re not kidding! Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world. Opportunities for learning and leveling up through training and education reimbursement. More about AXS AXS , a subsidiary of AEG , sells millions of tickets each year for over 500 premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Clients include First Avenue, USGA, Red Rocks Amphitheatre, Crypto.com Arena, Coachella, Stagecoach, The O2, and B.League (Japan). Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves "Fanatix") who create groundbreaking products and services in a fun, fast-paced environment. To learn more about our culture and values, visit: https://solutions.axs.com/careers/ More about AEG For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles. We’re an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status. AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description.

The Ed Napleton Automotive Group is looking for our next Experienced Automotive Office Manager . This is an exciting opportunity in a growing, fast-paced industry. The Office Manager will be responsible for daily operations of the accounting office as well as the accurate and timely reporting of financial operating reports and governmental tax returns. Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today! The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive group in the country, providing incredible growth opportunity. What We Offer: Competitive compensation plans ($65,000-$70,000 per year) Based on Experience Family Owned and Operated – 90+ years in business! Medical, Dental, and Vision Insurance 401K and additional benefits Paid Vacation and Sick Time Discounts on products, services, and vehicles Growth Opportunity Job Responsibilities: Accurate management of the general ledger and preparation of financial operating reports and sales tax returns Supervision, training, and development of office staff Administration of insurance and workers’ compensation claims Preparation of various financial reports using Microsoft Excel Working with department managers as an integral part of our dealership operation Job Requirements: 5+ years Automotive Dealership Accounting Office experience required CDK experience is preferred Understanding of all functions in the accounting office of an automobile dealership Ability to train, coach and lead office staff positions Understanding of and ability to prepare sales and payroll tax returns Strong knowledge of Microsoft Word and Excel software applications Ability to work well under pressure and meet time sensitive deadlines 18+ years of age or older to comply with the company driving policy We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Caring For the Community You Love Choose a career to make a difference in people's lives every day, choose Fisher-Titus! Perks of working at Fisher-Titus: Hours of Work- day shift- no weekends, no holidays Comprehensive Benefits Package- Medical & Dental coverage, 401K match, paid time off, tuition assistance and more! Shift, Weekend & PRN differential About Fisher-Titus: Fisher-Titus proudly serves the greater Huron County area’s 70,000-plus residents by providing a full continuum of health and wellness care from heart and cancer care to outpatient services such as lab, imaging, and physical rehabilitation. Vision: Be the first choice for healthcare and employment within our community Mission: Deliver compassionate and convenient care to the highest level of excellence that promotes lifelong health and wellness for our community General Summary: Under the direction of the physician/provider, provides nursing care in accordance with departmental policies and procedures. Essential Functions: Demonstrates the skills and judgment necessary to implement medical plan of care, nursing intervention, and procedures as necessary for the care of the patient. Follows the office exposure control plans bloodborne and airborne pathogens. Fulfilling patient care responsibilities which may include: accompanying patients to exam/procedure room, assisting patients with transfers, dressing, collecting specimens, preparing for exam, and assess patient's general condition, and ensures that needs are met. Performs all nursing duties, collecting history, vital signs, and assist physician(s) with examinations, diagnostic procedures, and treatments, and provide direct patient care as ordered. Obtains prior authorizations and pre-certifications as needed and manages referrals through EMR. Other duties as assigned.

An office Assistance is an administrative professional who provides crucial support to ensure the smooth and efficient functioning of an office or organization. They are often the first point of contact for visitors and play a vital role in handling communications and administrative tasks. Key Responsibilities: Reception Duties : Greet visitors, clients, and customers warmly and professionally. Direct them to the appropriate individuals or departments. Communication Management: Answer and direct phone calls, taking accurate messages and forwarding them to the right person. Respond to inquiries via telephone or email. Scheduling and Calendar Management : Manage daily, weekly, and monthly agendas, scheduling meetings, appointments. Document and File Management: Organize and maintain physical and digital filing systems, ensuring easy access and retrieval of documents. Prepare, edit, and distribute correspondence, memos, forms, reports, and presentations. Office Administration : Maintain office supplies inventory. Meeting Support: Book meeting rooms, set up conference calls, and take minutes during meetings. Other Task s: Assist with presentations, reports, and other administrative duties as required to support the team. Maintain confidential information with discretion. Implement and develop office procedures and record systems. Reporting : the office assistant is also responsible for supporting the operations manager and reports directly to the operations manager Skills and Qualifications: Strong organizational and time management skills: The ability to prioritize tasks, manage schedules, and keep operations running smoothly is crucial. Excellent communication skills : This includes both written and verbal communication, including the ability to communicate clearly and professionally with colleagues, clients, and visitors. Technical proficiency: Familiarity with standard office software like Microsoft Office Suite (Word, Excel, PowerPoint) and potentially other relevant software or tools used in the organization is essential. Attention to detail : Ensuring accuracy in document preparation, data entry, and other tasks is paramount. Discretion and confidentiality : Secretaries often handle sensitive information and must be trustworthy and able to maintain confidentiality. Customer service skills : Providing excellent customer service to visitors, clients, and staff is important. Problem-solving skills : The ability to identify issues and find effective solutions is key. Adaptability and flexibility : Being able to adjust to new procedures, workloads, and priorities is essential in a dynamic office environment. Interpersonal skills : The ability to build rapport and work effectively with colleagues and external parties.

Description of the role University Home Care is seeking a highly skilled and experienced Office/Field Registered Nurse who specializes in OASIS. As an Office/Field Registered Nurse, you will be responsible for providing comprehensive healthcare services to patients in field settings, you will be managing field staff from the office and making sure charting has been completed correctly. This role requires strong knowledge of OASIS assessment tools and the ability to accurately document patient data and plotting the visits correctly. Responsibilities Conduct patient assessments and develop individualized care plans Coordinate and provide skilled nursing care to patients Administer medications and treatments as prescribed by physicians Monitor and evaluate patient's progress and update care plans accordingly Collaborate with interdisciplinary teams to ensure effective communication and coordination of care Maintain accurate and up-to-date patient documentation and records using OASIS Requirements Valid Registered Nurse (RN) license in the state of Michigan Proven experience in OASIS assessment and documentation Excellent clinical and critical thinking skills Ability to work both independently and collaboratively in a team environment Strong communication and interpersonal skills Attention to detail and ability to multitask Benefits At University Home Care, we value our employees and offer a comprehensive benefits package. This includes competitive compensation, medical and dental insurance, retirement plans, paid time off, and opportunities for professional development and advancement. About the Company University Home Care is a leading provider of high-quality home healthcare services in Livonia, Michigan and the surrounding areas. We are committed to delivering exceptional care to our patients and providing a supportive and rewarding work environment for our employees. With a strong focus on patient-centered care and continuous improvement, we strive to exceed the expectations of our patients and their families every day.

Job Title Branch Office Administrator Location BLC -SARASOTA, FL 2025 Job Details Overall Job Summary • Responsible for the day to day operations of the branch from an administrative aspect. Key Job Responsibilities and Accountabilities: • Answering the phone: pick up by third ring, direct customer questions, direct customers to agent • Application processing: Documenting application in the log, prescreening application, C-14, scanning files, order Med records, order Pordamedic • Agent Management & support: maintain agent files, process agent application for employment, order background check, push- agent appointment via home office, order Gryphon log in for each new agent • Office Maintenance: files maintained to standards, office machines in working order and maintained, work areas are clean and neat, supplies are ordered and stocked • System knowledge: PAL, BSPN, Gryphon, nomoreforms, Predictive Index, FSP Account Expense reporting, direct bill expense reporting, EPI • Policy Support: Maintain contact list for all underwriters, follow up for medical records and pordamedic, check the application detail for accuracy, gather missing application items and OFS, correct any underwriting errors; Track and maintain a log of policy and check deliveries; return policy holder calls, process checks related to refunds, and log delivery slips. • BSM support- provide direct support to the BSM and assist him in running the branch smoothly; may assist the BSM with completing compliance audit information; complete FSP and/or R&E reports; assist BSM with reimbursements • Training Support: Maintain NAS material, provide administrative support for all BSO and BLN training sessions such as prepping materials and room, may provide shadowing opportunities and/or training to new BOA's in region; follow-up on BLN training completion; monitor agents through SNA status;. • Recruiting coordination: May assist Telemarketers with the AIRS system; assist with nomoreforms for new managers; will set-up career briefings and sign-in candidates; assist the BSM with other recruiting efforts. • BSO operations: maintains BSO general email box, determines the appropriate person to forward to – agents or managers, prints and distributes information to office as needed. • Aids in Compliance efforts in office including Gryphon system monitoring and reports set up, following up with agent compliance testing, completion of proper and timely termination paperwork

We are actively seeking a Director of Business Office to join our excellent team! River Place Behavioral Health, a service of Ochsner Health System, provides state-of-the-art psychiatric care for adults who are struggling with depression, anxiety, bipolar disorder, and other mental health concerns. BENEFITS: River Place Behavioral Health provides a comprehensive package of benefits for our employees. Current benefits include: -Medical, dental, and vision insurance -Acadia Healthcare 401(k) plan -Tuition Reimbursement for full-time staff after 1-year As the Director of Business Office at River Place you will participate in the development and implementation of patients' treatment plan by: Monitoring and reporting on key metrics such as cash collections, days outstanding, unbilled, denials, daily census, etc. in conjunction with the CFO. Establishing and maintaining controls for all cash collected and posted in patient accounting system. Maintaining effective communication with third party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction. Providing staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation. Maintaining effective communication with the leadership team to ensure that all third-party compliance guidelines are met. Selecting and monitoring outside collection vendors engaged in the collection of facility receivables. Review and balance agency reports to system reports and approve agency invoices. Leading and providing operational directives for all Business office activities related to the claim’s management and collections of the facility receivables and ensure timely, efficient cash collections to support the overall financial goals of the facility. Defining and providing the necessary support and leadership to achieve departmental goals and objectives. Reviewing all statistical reports to monitor trends and determine operational deficiencies and implement corrective action plans as necessary. Working closely with Utilization Review and Admissions staff to ensure proper authorization of patient insurance coverage. EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: High school diploma or equivalent required. Bachelor’s degree in Business Administration or related field preferred. Five or more years’ job-related experience required. Preferably in behavioral health. Three or more years’ supervisory experience required. Strong revenue cycle technical skills required.