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Front Office Representative-logo
Front Office Representative
Choice Hotels Int. Inc.Bloomington, MN
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com. The ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit. Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson. Position Summary The role of Front Office Representative requires an individual the ability to provide superior guest service in a fast-paced, hotel environment, ensuring 100% guest satisfaction. What Will You Be Doing? Receives and processes incoming guests Ensure a delightful, seamless arrival and departure for our guests. Greets guest and processes hotel registration and other transactions Keeps current on hotel accommodations, services and local attractions Handles all guest compliments, comments, observations and challenges in a timely manner to effectively achieve full guest satisfaction Records resolutions to guest complaints on the "Make it Right" log Works with other departments as appropriate to arrange for services requested by the guest Stays current with developments in the hotel by reviewing and updating the communication log Prepares end of shift summaries and communications for management and other shifts Encourages day to day up selling of guest accommodations and promotes hotel amenities, food & beverage outlets, hotel services and loyalty program Makes reservations in accordance with hotel's yield management practices Processes customer credit at check-in in accordance with hotel policy and data privacy policy standards May be responsible for answering and fielding all calls to the hotel, both internal and external Identifies and records special billing instructions and notifies Accounting Obtains appropriate approvals and signatures for guest transactions Follows hotel policy on cash banks Maintains confidentiality of guest information Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Performs other duties required to provide the service brand behavior and genuine hospitality Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest Requirement/Skills Strong customer service experience required Previous hotel experience preferred Ability to maintain a positive and professional attitude when handling all situations Solid computer skills Ability to push/pull up to 30lbs Ability to work flexible schedule, including morning, afternoons, nights and weekends Excellent communication skills Must possess a strong team spirit Opera experience preferred Physical Demands Ability to stand, stoop or bend for entire shift Ability to lift up to 20 pounds Other Information The hotel business functions seven days a week, 24 hours a day. All associates must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift and alter assigned duties as business dictates. In addition, this is a hospitality business, and a hospitable service atmosphere must be maintained at all times. This position description is not intended to create, nor is it to be construed, as a contract of employment or a promise of employment. I understand that my employment is an "at-will" relationship and may be terminated by either party at any time, with or without notice. We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information, or other protected class. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins. We participate in E-Verify and those who are ineligible to work in the United States will not be considered. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit. Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant's race, color, religion, sex, national origin, age, sexual orientation, gender identity or express, disability veteran status, genetic information or any other characteristic protected by law. In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States. All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.

Posted 30+ days ago

Therapy Office Assistant-logo
Therapy Office Assistant
National Healthcare CorporationSpringfield, TN
Therapy Office Assistant at NHC Springfield NHC Springfield is looking for a Therapy Office Assistant to join our team! The Therapy Office Assistant is responsible for performing designated tasks related to the operation of the therapy services in a fast-paced therapy department. Qualifications: Experience in a healthcare setting or medical office administration is preferred. The ideal candidate for this position will have knowledge or skills in: Microsoft Office Excellent customer service skills Self-motivated and detail oriented Basic knowledge of medical terminology Good time management Works well in a team environment Position Highlights: Therapy entrance reception: answer phones, greet customers, answer questions. Outpatient therapy program management: insurance authorization and verification, scheduling, chart management, order verification, insurance appeals/denials and more. Therapy payroll: ensure all therapy partner time is complete and accurate. Attendance at weekly meetings to ensure patient information is current and communicated with multidisciplinary team for ongoing patient care. Human Resources for Therapy partners: onboarding of new partners, personnel file maintenance, EHR training, licensure verification. Report reviews: Review weekly and monthly reports to ensure accurate and complete documentation. Durable Medical Equipment ordering and tracking. IT support for the therapy department Other duties to ensure ongoing compliance and workflow for the therapy team. NHC Springfield offers a competitive compensation package for full time employment including health, dental, vision, life, disability insurance, paid time off, 401 (k) with generous company match, stock options, and more. We offer competitive rates and benefits for part time employment including dental, vision, disability insurance, 401 (k) with generous company match, and more. National HealthCare Corporation is recognized nationwide as an innovator in the delivery of quality long-term care. Our goal is to provide a full range of extended care services, designed to maximize the well-being and independence of patients of all ages. We are dedicated to meeting patient needs through an interdisciplinary approach combining compassionate care with cost-effective health care services. The NHC environment is one of encouragement and challenge ... innovation and improvement ... teamwork and collaboration ... and honesty and integrity. All NHC employees are committed as partners, not only to the health of our patients, but to the well-being of the communities we serve. If you are interested in working for a leader in senior care and share NHC's values of honesty and integrity, please apply today and find out more about us at https://nhccare.com/locations/springfield/ EOE

Posted 5 days ago

Associate Product Manager - Global Family Office (Gfo)-logo
Associate Product Manager - Global Family Office (Gfo)
Northern TrustChicago, IL
About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service. Job Title: Associate Product Manager - Global Family Office (GFO) About Global Family Office: The Global Family & Private Investment Offices team ("GFO") is a sales and client servicing group, within the Wealth Management division, specifically dedicated to supporting ultra-high net worth individuals and families (>$200m of investable assets), their charities and foundations. Given their wealth, these families act like institutions but require a personal and high touch approach, as well as the highest level of discretion. Our families wealth is mixed in nature with some being multi-generational inherited wealth and some being new entrepreneurial wealth. With the diversity of their investments, they often take a broad range of products and services from Northern Trust including asset servicing (custody), fiduciary, fund administration, investment management and banking/credit. Job Description Summary: Associate Product Managers are critical team members to ensuring smooth, optimized, and successful execution of new product features and enhancements. Associate Product Managers work closely with the Domain's Product Manager, Engineering Manager and Scrum Teams as well as the Head of Product Management and GFO Business partners. Associate Product Managers are responsible for supporting their Domain's features across the entire product development lifecycle - from product discovery & design, to story writing and working with engineering teams to conduct agile delivery, to release communication and management, to following up on product performance and maintenance. Responsibilities: The Associate Product Managers are critical team members to smooth, optimized, and successful execution of new product features and enhancements. Their responsibilities include: Collaborate closely with Product Manager and Development Team to deliver story quality, timing, assignment and volume to manage and prioritize Sprint backlogs Decompose features for each MVP into high-level functional and non-functional stories Write complete user stories and acceptance criteria which meet the Definition of Ready (DoR) and in a way that create best-in-class client- and partner-friendly omni-channel solutions Cohost Product Backlog Refinement sessions Prioritize stories within backlog with quant/qual data Ensure user stories meet the Definition of Ready (DoR) before socializing to the Scrum Teams Lead Sprint Reviews with key stakeholders to secure buy-in, ensure timely follow-up and closure on feedback and action items Assist Product Manager to ensure effective Product Backlog management, grooming, tagging, and prioritization Assist Product Manager and Scrum Leads in maintaining a deliberate and on-track overarching Project Plan and Product Roadmap Engage and collaborate with Product Manager and others (Designer, Architect, Tech Lead, team members, etc.) as needed to understand scope to create product backlog items Ensure Product Backlog is transparent, visible, and understood by the Scrum Team Collaborate with Scrum Master to help address/resolve dependencies and risks Act as proxy for Scrum Master when they are unavailable for Scrum/PI Planning events (ie: daily scrum, sprint planning, PI planning, etc.) Assist with testing Help identify and escalate dependencies and risks Coordinate Release Management and communication Assist Product Manager and Product Leadership with other ad-hoc projects as needed (such as presentations, roadmaps, strategic research, etc.) Key Characteristics: 1+ year experience with functional and technical story writing, acceptance criteria, refinement, and Agile practices preferred Superior analytical skills that will allow for detailed research when planning for new features/enhancements or looking into issues Good communicator, written and verbal Ability to multi-task and simultaneously work on multiple things Attention to details Stay accountable to clarify and review the user stories for the Scrum Team in a timely manner Good facilitator Reliable and dependable Focused on moving the team forward Follow up on clarification Stay up to date on Scrum Team's status Encourage collaboration and communication High sense of urgency Curious and ask questions; continuous learning mindset Committed to continuous improvement Technical Skills: Azure DevOps, Confluence, MS O365 Suite Salary Range: $80,800 - 133,400 USD Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component. Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com. We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater.

Posted 1 week ago

Director, Transformation Office-logo
Director, Transformation Office
Ebay Inc.Portland, OR
At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. About the role and the team: At eBay, we believe great products don't just happen-they're built with passion, collaboration, and a drive to make things better. That's where the Planning, Program and Operational Excellence team comes in. Our mission is to improve how we build and launch products that Buyers and Sellers around the world love. We are dedicated to optimizing every stage of the product development lifecycle-streamlining processes, accelerating delivery, and empowering cross-functional teams to focus on outcomes and magical customer experiences. If you're excited about shaping the way great products come to life and improving experiences for millions, we'd love for you to join us! The Director of the Transformation Office will lead company-wide initiatives and change efforts that reshape how we work. This role will be lead a team of Program Managers and Value Enablement Leads responsible for driving the design and execution of transformation initiatives that evolve how we operate across teams, regions, and business units. You'll partner closely with senior leaders to align on priorities, deliver results, and ensure adoption of new ways of working across the organization. Reporting to VP of eBay's Planning, Program Management & Operational Excellence, this role offers a unique opportunity to build and define a new function from the start, creating the foundation for operational excellence within the organization. What you will accomplish: Lead and scale the Transformation Office team, including Program Managers and Value Enablement Leads Define and drive a portfolio of enterprise-wide transformation initiatives, from scoping to implementation and adoption Build structured, outcome-driven transformation programs that deliver long-term impact Oversee change management strategies that ensure teams successfully adopt new processes, tools, and capabilities Collaborate with cross-functional partners (e.g., Product, Engineering, Design, HR, Finance, Markets) to integrate changes into the way we work Establish measurement frameworks and report out progress, risks, and outcomes to executive partners Foster a culture of continuous improvement and learning within the transformation team and across the broader org Required travel 25% (1 week per month) to San Jose HQ and other global offices. What you will bring: 10+ years of experience leading program management, product management, or business transformation functions within large, global organizations. 8+ years of people leadership experience, ideally managing cross-functional teams. Proven success leading complex, company-wide transformation and operating model changes in scaled, matrixed environments. Demonstrated experience establishing and evolving program management practices and operations within large enterprises. Data- and outcome-driven decision maker; skilled in using delivery metrics, KPIs, and financial targets to track progress and drive accountability. Deep understanding of Agile and iterative product development lifecycles, and experience operationalizing them across multiple teams and product lines. Expertise in organizational change management, with the ability to design flexible frameworks that align and empower teams. Experience operating in large, matrixed organizations-with a proven ability to manage dependencies and align priorities across product, engineering, design, operations, legal, finance, and executive teams. Success leading delivery across multi-layered organizations where influence, negotiation, and relationship-building are key to execution. A history of building trust, resolving conflict, and guiding cross-functional teams through ambiguity toward aligned outcomes. Strong executive communication skills, with the ability to distill complexity into clarity and deliver compelling narratives to senior leadership. A leadership approach that balances urgency with empathy, and decisiveness with collaboration. A global mindset and willingness to travel regularly to San Jose HQ and other offices to align stakeholders and drive decisions. Bachelor's degree in a technical or business field required; advanced degree (MBA, MS) is a plus. The base pay range for this position is expected in the range below: $148,400 - $220,500 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.

Posted 30+ days ago

Dental Office Manager-logo
Dental Office Manager
Aspen DentalTowson, MD
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental Office Manager, which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full-Time Salary: $55,000 - 60,000/ year Base PLUS 3 Different Incentive Opportunities Report Card Bonus - Up to $300/ month Unlimited Earning potential through our monthly profit-sharing program Unlimited Earning potential through our quarterly profit-sharing program Paid like the owner based on profit At Aspen Dental, we put You First. We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* Career development and growth opportunities to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free Continuous Learning through TAG U How You'll Make a Difference: As a Dental Office Manager, you will lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within our organization. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards Hire, develop, manage and retain the office staff Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance Additional tasks as required Preferred Qualifications Minimum of one year of managing a team of direct reports High school diploma or equivalent; college degree is preferred A people centric leader who motivates and inspires others Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds Demonstrate analytical thinking; place a premium on leveraging data Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. May vary by independently owned and operated Aspen Dental locations. Limitations apply, please see recruiter for details ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Posted 1 week ago

Registered Nurse (Rn) - Staffing Office/Float Pool (Icu/Ed), Full Time, Nights,-logo
Registered Nurse (Rn) - Staffing Office/Float Pool (Icu/Ed), Full Time, Nights,
Washington Hospital, Inc., MaryFredericksburg, VA
Start the day excited to make a difference…end the day knowing you did. Come join our team. Job Summary: The Level II Competent Registered Nurse is clinically able to care for patients. The Level II MWHC nurse demonstrates the ability to collaborate with the healthcare team to improve the quality of care in the designated clinical area by incorporating research and implementing evidenced-based knowledge into practice. The Level II Competent Registered Nurse assumes the accountability and responsibility as a professional nurse for providing total, comprehensive, continuous, and patient-centered care for an assigned group of patients. The RN is responsible for the delivery of patient care through the nursing process of assessment, diagnosing, planning, implementation, and evaluation. New Rates! ICU or ED experience preferred Practice Standards for a Level II Registered Nurse: In the MWHC Practice Standards, a Level II Registered Nurse is outlined in the following areas of: Exemplary Professional Practice Standards Structural Empowerment Practice Standards Transformational Leadership Practice Standards New Knowledge, Innovations, and Improvement Practice Standards Essential Functions & Responsibilities: Direct and coordinate nursing care, including oversight of licensed and unlicensed personnel in any assigned or delegated tasks using the nursing process and interdisciplinary teamwork to achieve desired patient outcomes. Coordinate involvement of the patient, family and health team members in patient care, including patient/family teaching and discharge planning. Communicate and coordinate the plan of care and other pertinent information to/from other health care team members. Assist Leadership to define standards of excellence for patient care; participate in improvement of patient care services. Participate in, contribute to and integrate performance improvement into care delivery and participate in quality improvement activities. Participate in orientation of new permanent and temporary staff members. Act as point of contact on hospital and departmental policies and procedures to nurses and other health team members. Participate in daily operational activities necessary for safe patient/staff environment. Provide input to the Nurse Manager regarding unit needs. Participate in unit, departmental and hospital committees for formulation of nursing and hospital policies and procedures. Provides for the physical, mental and social well-being for individuals and families by assessing, planning, implementing and evaluation for nursing care. Performs the comprehensive assessment and develops/implements and evaluates the plan of care as identified on admission and subsequent home visits. Provides appropriate and through education to patients and their caregivers as it relates to the plan of care. When assigned, serves as case manager to coordinate multidisciplinary services per the plan of care. Maintains acceptable productivity standard as determined by agency leadership. Participates in multi-disciplinary team meetings in order to share information and assist with patient management. Participates in staff and administrative meetings. Participates in quality and performance improvement activities. Perform other duties as assigned. Performs essential functions and responsibilities of the role at Mary Washington Hospital and Stafford Hospital locations, as scheduled. Qualifications: Graduate of an accredited nursing program and has experience as a Registered Nurse Valid RN License from Virginia or reciprocal compact state required. AHA BLS Provider CPR required at hire NIHSS (Bluecloud) required at hire ENPC and TNCC required within 30 days of hire for ED roles Additional certifications will be required according to the assigned unit 2 years of recent RN acute care experience required As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

Posted 30+ days ago

Manager - National Tax Office-logo
Manager - National Tax Office
EisneramperIselin, NJ
Job Description At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you're starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you'll love from top to bottom - we give you the tools you need to succeed and the autonomy to reach your goals. What it Means to Work for EisnerAmper: You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry You will have the flexibility to manage your days in support of our commitment to work/life balance You will join a culture that has received multiple top "Places to Work" awards We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions We understand that embracing our differences is what unites us as a team and strengthens our foundation Showing up authentically is how we, both as professionals and a Firm, find inspiration to do our best work EisnerAmper is seeking a Manager to join our National Tax Office. We are seeking someone who thrives in a growing environment, while providing clients with exceptional services. This individual will receive training and mentorship, along with opportunities for advancement and growth. Work you'll be responsible for: Responsible for research and analysis of various federal income tax issues, including partnerships, S corporations, C corporations, timing issues and accounting methods, digital assets, and other matters Assist with M&A tax structuring and internal restructuring Draft emails and memos Draft Firm-wide alerts on current developments in federal income tax Assist with Firm-wide trainings in federal income tax Assist with Federal domestic tax due diligence in connection with M&A transactions Basic Qualifications: 4 + years of progressive federal income tax consulting experience (large law firm, large accounting firm, or IRS preferred) J.D. and Tax LL.M. Preferred Qualifications: Experience working with partnerships, S corporations, and/or C corporations Strong analytical and writing skills Strong proficiency with tax research databases (such as Bloomberg BNA and RIA Checkpoint) EisnerAmper is proud to be a merit-based employer. We do not discriminate on the basis of veteran or disability status or any protected characteristics under federal, state, or local law. About Our Tax Team: As the largest service line within the firm, EisnerAmper's Tax Group does not only provide trusted and innovative tax solutions to its clients, but it creates new opportunities for employees to grow, both personally and professionally. With a range of specialties based on location and industry, employees have the flexibility to focus on the work they want to do and the autonomy to shape their careers in a fulfilling way. A hybrid between a general tax practice and a hyper-specialized firm, our culture is based on collaboration, innovation, and transparency. For us, success is defined by working together, sometimes across specialties, to provide the best tax solutions to meet our clients' unique needs. Tax regulations and procedures are always changing, and so are we. All EisnerAmper tax employees are empowered to challenge the status quo by thinking outside the box and bringing new ideas to the table. Because when we can identify creative ways to reduce filing turnarounds or streamline compliance work, we're able spend more time conducting impactful business advisory services for our clients. About EisnerAmper: EisnerAmper is one of the largest accounting, tax, and business advisory firms, with approximately 450 partners and 4,500 employees across the world. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today and position them for success tomorrow. Our clients are enterprises as diverse as sophisticated financial institutions and start-ups, global public firms, and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers, and investors who serve these clients. Should you need any accommodations to complete this application please email: talentacquisition@eisneramper.com . #LI-Remote #LI-TJ1 For Minnesota and Illinois, the expected salary range for this position is between $110,000 and $170,000. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Preferred Location: New York For NYC and California, the expected salary range for this position is between 85000 and 150000 The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.

Posted 30+ days ago

Internship - Weld County Sheriff's Office - Unpaid-logo
Internship - Weld County Sheriff's Office - Unpaid
Weld County, COGreeley, CO
Compensation Range - Job Description Summary This is an unpaid internship. The Weld County Sheriff's Office intern program is an unpaid, volunteer internship for students enrolled at a university or college in a criminal justice-related program, or a specialized degree program related to criminal justice, such as counselling or social services degrees. - Job Description The Weld County Sheriff's Office intern program is an unpaid, volunteer internship for students enrolled at a university or college in a criminal justice-related program, or a specialized degree program related to criminal justice, such as counselling or social services degrees. The purpose is for students to gain valuable, real-life experience in the criminal justice field. Interns will spend 15 weeks gaining 150 hours of experience. The first 110 hours is spent observing and assisting the different divisions and units at the Sheriff's Office; including, but not limited to Patrol, Detentions, Inmate Services, Victim Advocates, Civil, Animal Control, Investigations, Crime Analysis, and the Communications Center. The remaining 40 hours of the internship will be focused on the student's area of interest; in addition to gaining additional experience in any division/unit, the student can also choose to gain experience in Cold Case Investigations, Evidence, Records, Booking, or the Courts Security Unit. The application process is competitive and only two interns are accepted. Students are limited to one term as an intern, to afford other students the same opportunity. Exceptions will be considered for specialized degree programs that are not on a traditional semester schedule. In addition to completing the online application, when the application is submitted, the applicant must also: Submit a resume Submit proof of enrollment and completed credits Submit two essays: 750 to 1250-word essay on a current criminal justice topic or criminal justice topic related to their specialized degree. 300 to 500-word essay answering the following questions: Why are you interested in a Weld County Sheriff's Office internship? What do you expect to learn from your internship? The essay formatting must be a size 12 font, typed in Arial, Times New Roman, or Calibri font, and double spaced. The file type of the submitted essays must be either a Microsoft Word Document (docx) or an Adobe Acrobat Document (pdf). - Required Qualifications Must have completion of credits equivalent to sophomore year of college. Currently enrolled in a four-year college, or university, acquiring a criminal justice-related degree. Must be physically able to perform the tasks involved with the internship. Must communicate effectively in written and spoken English. For questions, please contact Sjoni Kollath at the Sheriff's Office at 970 400-4277 or skollath@weld.gov - Weld County provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Posted 30+ days ago

Clinical Dietician-Community Outreach- Mercy Health WIC Office-logo
Clinical Dietician-Community Outreach- Mercy Health WIC Office
Bon Secours Mercy HealthWarren, OH
At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. I. Determination of WIC Medical/Nutritional risk. In accordance with State WIC Policies, evaluates objective data (anthropometric and biochemical) and subjective data (health history and diet history) to determine initial or continued nutritional eligibility of WIC participant and documents accordingly. Documents WIC medical/nutritional eligibility of ineligibility on required forms and in the cert system. Makes appropriate referrals to physicians and/or social agencies. II. To assist the participant who is at medical/nutritional risk in achieving positive change in improved nutritional status through effective nutrition education and the use of WIC supplemental foods. Provides individualized nutrition education based upon an assessment of participant's nutritional risk, cognitive ability and lifestyle. Prescribes and documents participant's food package in accordance with medical/nutritional risk. Enters appropriate data on participant's risk assessment screen including referrals, nutritional risk codes, and food package. Provides individual and group mid-cert nutrition education for both high risk and non-high risk WIC participants and documents according to State/Local WIC Policies. III. Coordination of duties with Program Manager Assists in outreach programs for area physicians and community agencies; provides updates, information about the operations of program. Provides community nutrition education programs and inservices to physicians and local community service agencies. Represents Trumbull County WIC Program by serving on Advisory Boards and Committees within the Hospital and/or community. Develops, revises and/or implements standard local procedures as specified in the State WIC Policy and Procedure Letter/Manual. Provides inservices to WIC staff on State WIC Program nutrition education policies and procedures and on current nutrition literature/topics. In coordination with WIC Program Manager, acts as a preceptor to dietetic and health care students by providing orientation and training on the WIC Program and evaluates students' performance. Attends inservices/meetings, WIC seminars and nutrition education conferences to maintain RD/LD credentials Performs other duties as assigned by Program Manager. EDUCATION Bachelor Degree (B.S.) in nutrition field required; L.D required; R.D. eligible. Must successfully compete preprofessional experience/practicum (Coordinated Program in Dietetics, post-graduate internship) for R.D. eligibility. Must pass exam given by Commission on Dietetic Registration of American Dietetic Association. Obtain L.D. CEU's 75 hours/5 years earned (by the Ohio Board of Dietetics) required by law to maintain R.D./L.D. status. Experience One to three years SHIFT/SCHEDULE Full Time- Scheduled for 32 Weekly Hours Shift Time- Day shift Many of our opportunities reward* your hard work with: Comprehensive, affordable medical, dental and vision plans Prescription drug coverage Flexible spending accounts Life insurance w/AD&D Employer contributions to retirement savings plan when eligible Paid time off Educational Assistance And much more Benefits offerings vary according to employment status All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours- Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

Posted 5 days ago

Front Office Manager-logo
Front Office Manager
CONTACT GOVERNMENT SERVICESPierre, SD
Front Office Manager Employment Type: Full-Time, Experienced Department: Litigation Support CGS is seeking a Front Office Manager to join our team supporting the legal mission of a large federal agency. This position will allow candidates to demonstrate expertise in office management by providing managerial support and successfully interacting with clients or attorneys. CGS brings motivated, highly skilled, and creative people together to solve government's most dynamic problems with cutting edge technology. To carry out our mission, we are seeking candidates that are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: This is a high-level, high-visibility position which requires the candidate to be onsite 5 days per week. The individual must be prepared to closely interact with high-level staff to complete assignments with little oversight. The individual must be confident in their interactions and possess a professional demeanor and work ethic. The position plays a vital role in the day-to-day operations of the client. Only very experienced candidates very experienced candidates will be considered. This is not a position to grow into. The candidate must have proven, successful, long-term relevant experience to be considered. Schedule and coordinate Senior Management calls/meetings via Zoom, MS Teams, etc. Setup and initiate hybrid meetings Coordinate with IT to resolve equipment technical issues Make travel arrangements using the E2 application (training provided) Reconcile travel expenses for Senior Management using the E2 application Be available to make travel adjustments in the E2 application as needed after travel has commenced Answer and direct incoming calls to appropriate parties Coordinate site events with dignitaries as needed Coordinate scheduling with inside/outside parties Direct correspondence to appropriate parties Organize workload, processes, physical objects and spaces as needed Schedule appointments Communicate on behalf of Senior Management as needed Qualifications: At least four years of progressively more responsible supervisory and management experience, including proven capabilities and communication skills to successfully interact with clients or attorneys Experience interacting with the public via phone or the front desk Experience ordering and maintaining documents Exceptional phone etiquette Experience operating a multiline phone system Experience reviewing written text for typographical consistency, grammar and spelling. Experience or skill managing day-to-day operations of a high-level office Experience in office organization or non-specialized business operations Experience with MS Office Suite - PowerPoint, Word, Excel and Outlook Experience supervising and directing other office support staff as needed Ability to learn new applications Must be a self-starter, quick learner, resourceful and take initiative Exceptional oral and written communication skills are required Undergraduate degree required. Ideally, you will also have: Law degree, advanced technical certification, or other pertinent graduate degree preferred Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com $89,301.33 - $114,816 a year

Posted 1 week ago

Analyst, Middle Office Trade Processing, Hedge Fund Services-logo
Analyst, Middle Office Trade Processing, Hedge Fund Services
Northern TrustChicago, IL
About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service. Major Duties :1. Analyzes and understands all security and cash position differences related to reconciliations. Coordinates break resolution process between client, operations teams and custodian banks. Works closely with implementation team to ensure seamless handoff and setup of new client accounts. Performs daily review of reconciliations and execute controls. Assists with project work related to increasing efficiency and improving control environment. Carries out activities with financial, client, and/or internal business impact. Knowledge :Excellent oral and written communication skills are required In-depth Functional / Industry Knowledge is required Highly flexible and adaptable to change Technical skills / systems knowledge (e.g. PeopleSoft) is required Experience :A College or University degree and/or relevant proven work experience is preferred. Related Industry qualification (e.g. ACCA) is preferred. May be entry level. Salary Range: $48,000 - 72,000 USD Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component. Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com. We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater.

Posted 3 days ago

Senior Manager, Family Office Accounting-logo
Senior Manager, Family Office Accounting
Armanino McKenna Certified Public Accountants & ConsultantsPhiladelphia, PA
At Armanino, you determine your career path. This means it's possible to pursue challenges you are passionate about, in industries you care about. Armanino is proud to be Among the top 20 Largest Accounting and Consulting Firms in the Nation and one of the Best Places to Work. We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network. We want you to integrate all aspects of your life with your career. At Armanino, we know you don't check-out of life when you check-in at work. That's why we've created a unique work environment where your passions, work, and family & friends can overlap. We want to help you achieve growth by giving you access to a network of smart and supportive people, willing to listen to your ideas. The Family Office Accounting Senior Manager leads a team supporting multiple Family Office clients, including Accountants and Managers. This role is responsible for developing talent, optimizing resource allocation, and building trusted client relationships. The Senior Manager drives process improvement, ensures high-quality financial reporting, and collaborates across departments to facilitate smooth onboarding and contribute to business growth. They take ownership of their clients' success journey, proactively addressing needs and delivering an exceptional client experience. Job Responsibilities Lead and provide direction to a small team (pod) of Managers and staff across multiple clients Plan, direct, and coordinate with clients and financial management outsourcing teams to deliver timely and accurate monthly finance and accounting services Serve as a subject matter expert for Family Office-specific accounting Provide technical guidance on US GAAP requirements Contribute to the development and maintenance of accounting systems to support operational efficiency and financial transparency Perform detailed reviews of periodic internal-use and compiled financial statements and supporting schedules Act as a liaison between clients and external auditors, internal stakeholders, and other service providers Foster collaborative, proactive relationships with clients and internal teams to ensure timely and accurate data collection for reporting Support business development through participation in prospect meetings, pricing, and drafting engagement letters Guide and support onboarding of new clients, including staff and client training, resource planning, and work allocation Coach and develop staff consultants and senior consultants, serving as a Performance Coach to support career growth and skills development Family Office Responsibilities Deep understanding of complex Single Family Office (SFO) structures Knowledge of transfers and assignments between entities within an SFO Strong investment accounting expertise, including: Traditional and alternative asset classes Brokerage reconciliations, including bond amortization Capital statements and brokerage postings Equity and fund accounting Intercompany accounting Trust financial reporting Omnibus account management Section 704(c) and tax stuffing considerations Familiarity with investment reporting systems (e.g., Addepar or equivalents) Requirements Bachelor's degree in accounting, Finance, or a related field, or equivalent work experience Minimum 7 years of accounting experience, including both public and industry experience Minimum 2 years of experience leading teams in a fast-paced, results-oriented environment Full-cycle accounting experience, including financial reporting, A/P and A/R, and account reconciliations, with a solid understanding of US GAAP Strong knowledge of SFO structures, entity transfers, and investment accounting across asset classes Experience with brokerage postings, capital statements, and reconciliation techniques Experience with cloud-based accounting systems, including Sage Intacct Preferred Qualifications CPA or CMA license Experience with cloud-based accounting system conversions Familiarity with: Investment reporting systems (e.g., Addepar or equivalents) Equity management and fund accounting Intercompany accounting and trust financials Omnibus bank account management Section 704(c) and tax stuffing concepts "Armanino" is the brand name under which Armanino LLP, Armanino CPA LLP, and Armanino Advisory LLC, independently owned entities, provide professional services in an alternative practice structure in accordance with law, regulations, and professional standards. Armanino LLP and Armanino CPA LLP are licensed independent CPA firms that provide attest services, and Armanino Advisory LLC and its subsidiary entities provide tax, advisory, and business consulting services. Armanino Advisory LLC and its subsidiary entities are not licensed CPA firms. Armanino provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Armanino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Armanino expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Armanino employees to perform their job duties may result in discipline up to and including discharge. Armanino does not accept unsolicited candidates, referrals, or resumes from any staffing agency, recruiting service, sourcing entity, or third-party paid service at any time. Any referrals, resumes, or candidates submitted to Armanino or any employee or owner of Armanino without a pre-existing agreement signed by both parties covering the submission will be considered the property of Armanino and not subject to any fees or charges. For existing agreements, a role must be approved and open to external search; otherwise, unsolicited and unapproved submittals and referrals will be considered Armanino property and free of fees. In addition, Talent Acquisition is the sole point of contact, and contacting others in our organization without Talent Acquisition's knowledge will result in termination of contract. Certain states require us to disclose the pay range and benefits summary for job openings. For Colorado residents, the compensation range for this position: $119,000 - $167,000. For Illinois residents, the compensation range for this position: $119,000 - $167,000. For Washington residents, the compensation range for this position: $123,000 - $183,700. For New York residents, the compensation range for this position: $123,000 - $183,700. For Southern California residents, the compensation range for this position: $123,000 - $183,700. For Northern California residents, the compensation range for this position: $128,000 - $192,000. Compensation may vary based on skills, role, and location. Eligible employees at certain levels can participate in a discretionary long-term financial incentive plan, subject to plan participation rules. Armanino has a robust offering of benefits, including: Medical, dental, vision Generous PTO plan and paid sick time Flexible work arrangements 401K with Profit Sharing Wellness program Generous parental leave 11 paid holidays For positions based in San Francisco, consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration. For Individuals who would be working within the City of Los Angeles, Armanino will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance To view our Consumer Notice at Collection for job applicants, please visit: https://www.armanino.com/terms/ccpa-employee-notice/ We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network.

Posted 3 days ago

Business Office Assistant-logo
Business Office Assistant
PACSSun City, AZ
Receive and follow schedule/instructions from your supervisor and as outlined in our established policies and procedures. Assist in organizing, planning and directing the administrative activities in accordance with established policies and procedures. Maintain minutes of meetings. File as necessary. Serves as a key representative of the community and makes an active contribution towards community relations, public regard and overall awareness of the community Supports the Administrator, DON & Business Office Manager in administration tasks. Performs clerical, accounting functions such as cash receipts and ancillary data. May assist with HR and payroll duties. Develop and maintain a good working rapport with inter department personnel, as well as other departments within the facility. Assist in recording all incidents/accidents. File in accordance with established policies and procedures. Assist in administrative studies and projects as assigned or that may become necessary. Ensure that administrative personnel follow established ergonomics policies and procedures governing lifting techniques, repetitive tasks, and the use of safety equipment and supplies to prevent work related injuries and illnesses. Ensure that an adequate supply of office supplies and equipment are on hand to meet the day to day operational needs of the facility. Agree not to disclose resident's protected health information and promptly report suspected or known violations of such disclosure to the Administrator. Maintain the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information. Supervisory Requirements This position has no supervisor responsibilities Qualification Education and/or Experience Must possess, as a minimum, a high school diploma or GED. Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers and employees. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Certificates, Licenses, Registrations To perform this job successfully, an individual must have knowledge in clerical functions and computer literacy. Proficiency in Excel is preferred Must be able to type a minimum of 40 words per minute and use a 10 key calculator. Must have knowledge of office machines and equipment. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 25 pounds. Prolonged use of a desk top or laptop computer. While performing the duties of this job, the employee is regularly required to sit, stand; walk and talk, read or hear. Frequent use of all office related equipment to include; copier/scanner/fax, telephone, and calculator. May be necessary to assist in the evacuation of residents during emergency situations. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate. Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

Posted 1 week ago

Managed Services Project Management Office (Pharma Life Science) Director-logo
Managed Services Project Management Office (Pharma Life Science) Director
PwCBaltimore, MD
Industry/Sector Not Applicable Specialism Managed Services Management Level Director Job Description & Summary At PwC, our people in project portfolio management focus on optimising project portfolios to drive strategic business outcomes. These individuals oversee project selection, prioritisation, and resource allocation to facilitate successful project delivery. In project management at PwC, you will oversee and coordinate various projects to facilitate successful delivery within budget and timeline. You will leverage strong organisational and communication skills to effectively manage teams and stakeholders. Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Lead in line with our values and brand. Develop new ideas, solutions, and structures; drive thought leadership. Solve problems by exploring multiple angles and using creativity, encouraging others to do the same. Balance long-term, short-term, detail-oriented, and big picture thinking. Make strategic choices and drive change by addressing system-level enablers. Promote technological advances, creating an environment where people and technology thrive together. Identify gaps in the market and convert opportunities to success for the Firm. Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements. Minimum Degree Required Bachelor's Degree Minimum Year(s) of Experience 15 year(s) Certification(s) Required PMP Preferred Qualifications Degree Preferred Master's Degree Certification(s) Preferred CSM, SAFe Preferred Knowledge/Skills Demonstrates thought leader-level abilities with, and/or a proven record of success directing efforts including: Abilities in project management within a Pharmaceutical Life Sciences organization; Proven record of success in PMO Domain knowledge; Proven ability to read situations and modify behavior to build quality relationships; and, Using straightforward communication, in a structured way, when influencing and connecting with others. Demonstrates thought leader-level abilities with, and/or a proven record of success directing efforts Assessing client needs and capabilities, providing tools/methodologies and guidance to establish or improve client program management organizations;æ Establishing Program Strategy, Governance and Management in providing advice and oversight to client in evaluation of program alternatives and assisting in structuring a plan and mobilizing resources to deliver results; Interacting with end users to understand and document business and functional requirements for complex projects, including full software development life cycle; Providing stakeholder management and a proven ability to effectively communicate with C-Suite executives; Developing program strategies;æ Establishing plans to increase project governance structure, roles and responsibilities; Demonstrating expert-level abilities with, and a proven track record of, supporting business development opportunities and contributing to sales;æ Devising strategy and managing Program Effectiveness teams; Demonstrating thought leader-level abilities and/or a proven record of success participating in consulting-related projects within a professional services environment; and, Utilizing functional knowledge expertise and industry standard methodologies and tools, as well as creative problem-solving abilities to devise solutions, related to training, change management, and program management. Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $142,500 - $317,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 2 days ago

Medical Office Assistant I- Orthopedics-logo
Medical Office Assistant I- Orthopedics
University of Maryland Faculty PhysiciansBaltimore, MD
Assists physicians and nursing staff in the care of patients. Performs various patient care activities, including assisting with patient flow, taking vitals, giving injections, and other needs as required. Maintains nurses' stations, exam and procedure rooms. Performs various front desk and clerical duties in a medical office including such functions as complete demographic and insurance registration, charge entry, scheduling patients and/or verifying insurance information. Must be fully certified in patient registration. Where the electronic system is in use, this position will utilize the system as documented in the department and/or FPI standard operating procedure and process; and other duties as assigned. ESSENTIAL FUNCTIONS Gathers and documents brief history and chief complaint in the medical record. Follows established guidelines to obtain necessary testing based on the chief complaint prior to the exam. Prepares patient for examination by the health care provider. Performs routine office testing, including but not limited to; phlebotomy, sweat and hydration tests, urinalysis, vision testing, hearing screening, pulmonary function testing, temperature, pulse and blood pressure. Assists provider with procedures and minor surgical procedures. Obtains necessary blood and urine specimens. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED) preferred Medical Assistant certification required Completion of an accredited Medical Assistant Program Ability to perform all medical assisting responsibilities under state and faculty guidelines One to two years medical assisting and medical office experience preferred General understanding and application of basic accounting principles PC proficiency Strong customer service skills Accurate data entry skills Current knowledge of payer requirements for referrals and pre-authorization Knowledge of GE, EPIC or similar computerized billing system Medical terminology preferred CPR certification is required

Posted 1 week ago

Business Office Associate Part-Time-logo
Business Office Associate Part-Time
Carmax, Inc.Jacksonville, FL
7148 - Jacksonville- 11335 Atlantic Blvd, Jacksonville, Florida, 32225 CarMax, the way your career should be! Provide an iconic customer experience- Summary: Under general direction from the Business Office Manager, this position is responsible for providing exceptional customer service in a fast paced, team-oriented environment through the facilitation of the sales, auction, and appraisal process. These processes include responsibility for cash management, processing and auditing of paperwork associated with sales, and providing exceptional customer service by answering questions and handling incoming calls. What you will do- Essential Responsibilities: Assists store personnel and all store departments in their daily functions while adhering to CarMax guidelines Provides customer service by greeting customers, balancing overflow traffic, listening to and answering customer questions and explaining paperwork process. Seeks win/win solutions for the customer and partners appropriately Processes paperwork associated with retail/wholesale automobile sales may include printing daily reports, maintaining deal jackets, contacting finance companies regarding contracts, obtaining required information regarding registration and/or titling, processing reassignments, and auditing completed paperwork Processes auction sales, dealer registration, and/or appraisal lane purchases to include the collection of titles (calls and follow up), payoffs, proper paperwork and signatures from customers in order to send the appropriate documentation to the Home Office for the funding of drafts Manages multiple pay types including receiving and counting money, distributing funds, preparing deposits and handling of the safe with considerations to security and loss prevention. Processes paperwork affiliated with the state DMV. This may include submitting paperwork necessary to title or and register a vehicle for a customer after the sale or obtaining a title for a customer after the sale. Mentor new Business Office Associates, as well as, train other store departments on Business Office process and procedure Clerical responsibilities may include, but is not limited to: copying, filing, reconciliation of missing dealer plates or information and data entry into Microsoft Excel and proprietary systems as required for logging vehicle registration tags. Answers multi-line phone system, responds to callers' needs and direct calls as appropriate. Learn and succeed as part of a team: Pleasant, but noisy office environment Numerous distractions and disruptions due to incoming communication May require walking or standing for extended periods of time Variety of work schedules with shifts that do include nights, weekends, and holidays. Wear CarMax clothing (acquired through the company) at all times while working in the store Qualifications: Work requires ability to: Read, interpret and transcribe data in order to maintain accurate records Use resources and partnership to balance the needs of the customer and the business Understand numeric filing system Use word processing, spreadsheet and other programs, displaying intermediate PC skills Ability to prioritize and multi-task in a deadline oriented environment which requires above average organizational skills and attention to detail Lift objects that weigh as much as 15-20 lbs Speak and listen effectively in dealing with both internal and external customers, in person, over the phone, and written Complete CarMax provided training as required Develop partnerships with Sales team and other departments in order to provide quality customer service Maintain confidentiality of all records, files and reports within the scope of the position Report Asset Protection and/or Human Resource related issues to management Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Posted 30+ days ago

Phlebotomist-Client Office-logo
Phlebotomist-Client Office
LabCorpAtlanta, GA
At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step! We are currently seeking a Phlebotomist to work in a client office. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization. QUARTERLY INCENTIVE BONUS PROGRAM * PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Work Schedule: (36.5 Hours Weekly Fulltime) Monday-Friday 7:00am-2:45pm with 30 -minute lunch break This is a full-time position working 36.5 hours per week. The hours/location may change/vary based on business need and/or the request(s) of your supervisor or management. Work Location: Atlanta, GA This position does not require you to be fully vaccinated against COVID-19. Job Responsibilities: Perform blood collections by venipuncture and capillary techniques for all age groups. Collect specimens for drug screens, paternity tests, alcohol tests etc. Perform data entry of patient information in an accurate and timely manner. Process billing information and collect payments when required. Prepare all collected specimens for testing and analysis. Maintain patient and specimen information logs. Provide superior customer service to all patients. Administrative and clerical duties as necessary Travel to additional sites when needed. Job Requirements: High school diploma or equivalent Phlebotomy certification from an accredited agency is preferred. Previous experience as a phlebotomist Proven track record in providing exceptional customer service. Strong communication skills; both written and verbal Ability to work independently or in a team environment. Comfortable working under minimal supervision Reliable transportation and clean driving record if applicable Flexibility to work overtime as needed. Able to pass a standardized color blindness test. If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

Posted 6 days ago

Medical Office Specialist-logo
Medical Office Specialist
Universal Health ServicesMcallen, TX
Responsibilities ABOUT SOUTH TEXAS HEALTH SYSTEM - CLINICS Join our South Texas Health System Clinics (formerly Valley Care Clinics) team! Providers with South Texas Health System (STHS) Clinics deliver high quality family medicine, health screenings and advanced specialized care to the people of the Rio Grande Valley. STHS Clinics is committed to delivering quality healthcare and service excellence. Our clinics are affiliated with South Texas Health Systems' four acute care hospitals, behavioral health hospital, six freestanding emergency rooms and one joint venture hospital. Specially trained and highly experienced, our physician group treats a wide range of conditions using advanced technologies and minimally invasive techniques. Website: sthsclinics.com The Medical Office Specialist (MOS) is responsible for front desk coverage for the medical practice which includes registration, check-in, collecting co-pays, scheduling appointments, billing patients, and scanning records into EMR, reports, and correspondence. The MOS possesses medical terminology knowledge, organization and communication skills, ability to adapt to flexible work schedules and frequent interruptions, and professional appearance, all while maintaining a calm disposition, problem solving, and decision-making skills. Reliable, tactful, honest and discreet in maintaining confidentiality at all times. Must be able to carry out specific assignments to successful conclusion. Job Duties/Responsibilities: Fulfills patient care responsibilities as assigned which may include: checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures, charting; relaying instructions to patients/families; answering calls and providing pertinent information. Fulfills clerical responsibilities as assigned which may include sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing charts to ensure information is completed and accurate. Benefit Highlights Retention Bonus Program if offered. Loan Forgiveness Program if offered. Challenging and rewarding work environment Competitive Compensation & Generous Paid Time Off Excellent Medical, Dental, Vision and Prescription Drug Plans 401(K) with company match and discounted stock plan SoFi Student Loan Refinancing Program Career development opportunities within UHS and its 300+ Subsidiaries! More information is available on our Benefits Guest Website: benefits.uhsguest.com Independence Physician Management (IPM), a subsidiary of UHS, was formed in 2012 as the physician services unit of UHS. IPM develops and manages multi-specialty physician networks and urgent care clinics which align with UHS acute care facilities. It also provides select services for the Behavioral Health division of UHS. Through continuing growth, IPM operates in 11 markets across six states and the District of Columbia. Our leadership team, practitioners, and teams of healthcare professionals are collectively dedicated to improving the health and wellness of people in the communities we serve. About Universal Health Services One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World's Most Admired Companies by Fortune; listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com Qualifications Requirements: High School Diploma or equivalent required Completion of an accredited Medical Office Assistant/Specialist program or Medical Assistant program preferred Medical Assistant Certificate of Completion and/or one year experience as a Medical Assistant or Medical Office Specialist, preferred. Familiarity with medical terminology required Experience with patient check-in and check-out process (according to clinic protocol) EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. Avoid and Report Recruitment Scams We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

Posted 30+ days ago

Director Of Front Office-logo
Director Of Front Office
Highgate HotelsMiami, FL
Compensation Type Yearly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location The Elser Hotel & Residences is a 49-story luxury condominium hotel located in Downtown Miami. The newly completed tower offers 646 fully furnished rooms/residences, over 19,000 square feet of curated amenities and 5,000 square feet of prime retail space. Named after the iconic Elser Pier, which was built in the 1900s and became the premier place for locals and visitors to enjoy the magical shoreline of Biscayne Bay in downtown Miami, The Elser Hotel & Residences will continue this tradition. Overview The Director of Front Office is responsible for ensuring the operation of Guest Services, Valet, and Front Desk service in an attentive, friendly, efficient and courteous manner, providing all guests with quality service while maximizing room revenue and productivity, and developing managers and employees. This position will also be a liaison to leased restaurant and retail operations that are based in the hotel. Responsibilities Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Respond to all guest requests, problems, complaints and/or accidents arising in person or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach, counsel and discipline all assigned personnel according to hotel standards. Prepare and conduct all front-of-house interviews and follow hiring procedures according to SOP's. Actively support Human Resources with recruiting efforts. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures. Develop employee morale and ensure training of Rooms Division personnel. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms. Ensure sign off of all Service Standards by Position competencies for Rooms division managers. Monitor completion of the Service Standards by Position Training Checklists for hourly staff. Monitor oversold dates to ensure the maximization of rooms revenue. Tour rooms operating departments daily, greeting employees and soliciting feedback. Ensure compliance effective training according to Highgate Hotel standards. Attend daily and monthly meetings. Monitor and support Hyatt programs such as GEM and Gold Passport. Monitor expenses to ensure expense control and maximize profit, using checkbook accounting as a control mechanism. Monitor and ensure compliance with SOP's. Conduct walk-throughs of public areas and guestrooms to ensure that cleanliness and maintenance standards are met. Coordinate major projects such as renovations, capital expenditures, equipment change-overs, etc. Conduct weekly meeting, including a monthly financial review. Perform performance reviews according to SOP, and ensure that managers are in compliance with the standards in their administration of performance reviews to their employees. Monitor labor expenses through schedule approval process and ensure budgeted productivity. Prepare department heads for succession through development of their need areas. Prepare the Rooms Division annual budget, Communications and Other Income. Participate in required M.O.D. program as scheduled. Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming. Monitor proper operation Synergy MMS and ensure proper internal and external follow up to requests. Assist in preparation of revenue and occupancy forecasting. Efficiently and professionally communicate with hotel staff. Coordinate all aspects of the ongoing implementation of the Highgate Hotel philosophy of service. Be knowledgeable of the current corporate marketing programs and the standards and procedures for each. Ensure that staff is knowledgeable in understanding and implementing corporate programs. Monitor all V.I.P.'s, special guests and req Qualifications At least 6 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and 4 or more years of related experience. Previous Front Office management experience is required. Must be proficient in MS Excel and MS Word. Long hours sometimes required. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information

Posted 1 week ago

Office Manager-logo
Office Manager
Cavco IndustriesAmarillo, TX
ABOUT THE ROLE The retail office manager is responsible for completing all business processes and operations in the Retail Sales Center. ESSENTIAL DUTIES & RESPONSIBILITIES (All or some of these duties will be performed) Accounts payable and receivable Follows SOP policy when processing invoices Receives, codes, and/or processes invoices Responsible for contacting vendors with billing discrepancies Processes daily deposits and customer refunds as directed by the general manager Customer service Answers phone and greets customers as needed Full autonomy to arrange, modify service via factories or vendors for the sole purpose of customer satisfaction and contract completion at the direction of the general manager Assists with customer disputes and resolutions. Escalate issues to upper management as needed Research information when needed to reply to a customer on service-related items Customer file maintenance Maintains and transmits copies of files to corporate per the SOP guidelines Ensure filing practice follows State Compliance standards Skills: Excellent analytical and problem solving skills Excellent written and verbal communications skills Self-starter with a strong work ethic Ability to work in a complex deadline-oriented environment Basic Microsoft Word and Excel skills. General knowledge of property and casualty insurance coverage. Solid understanding of accounts payable and receivables. Excellent organizational skills, ability to multi-task. Strong customer service skills a must! Requirements: High School Diploma 2 year Degree preferred Cavco Industries is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Posted 1 week ago

Choice Hotels Int. Inc. logo
Front Office Representative
Choice Hotels Int. Inc.Bloomington, MN
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Job Description

Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com.

The ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.

Position Summary

The role of Front Office Representative requires an individual the ability to provide superior guest service in a fast-paced, hotel environment, ensuring 100% guest satisfaction.

What Will You Be Doing?

Receives and processes incoming guests

  • Ensure a delightful, seamless arrival and departure for our guests.

  • Greets guest and processes hotel registration and other transactions

  • Keeps current on hotel accommodations, services and local attractions

  • Handles all guest compliments, comments, observations and challenges in a timely manner to effectively achieve full guest satisfaction

  • Records resolutions to guest complaints on the "Make it Right" log

  • Works with other departments as appropriate to arrange for services requested by the guest

  • Stays current with developments in the hotel by reviewing and updating the communication log

  • Prepares end of shift summaries and communications for management and other shifts

  • Encourages day to day up selling of guest accommodations and promotes hotel amenities, food & beverage outlets, hotel services and loyalty program

  • Makes reservations in accordance with hotel's yield management practices

  • Processes customer credit at check-in in accordance with hotel policy and data privacy policy standards

  • May be responsible for answering and fielding all calls to the hotel, both internal and external

  • Identifies and records special billing instructions and notifies Accounting

  • Obtains appropriate approvals and signatures for guest transactions

  • Follows hotel policy on cash banks

  • Maintains confidentiality of guest information

Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations

  • Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service

  • Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems

  • Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis

  • Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction

  • Performs other duties required to provide the service brand behavior and genuine hospitality

Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest

Requirement/Skills

  • Strong customer service experience required

  • Previous hotel experience preferred

  • Ability to maintain a positive and professional attitude when handling all situations

  • Solid computer skills

  • Ability to push/pull up to 30lbs

  • Ability to work flexible schedule, including morning, afternoons, nights and weekends

  • Excellent communication skills

  • Must possess a strong team spirit

  • Opera experience preferred

Physical Demands

  • Ability to stand, stoop or bend for entire shift

  • Ability to lift up to 20 pounds

Other Information

The hotel business functions seven days a week, 24 hours a day. All associates must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift and alter assigned duties as business dictates. In addition, this is a hospitality business, and a hospitable service atmosphere must be maintained at all times.

This position description is not intended to create, nor is it to be construed, as a contract of employment or a promise of employment. I understand that my employment is an "at-will" relationship and may be terminated by either party at any time, with or without notice.

We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information, or other protected class. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins. We participate in E-Verify and those who are ineligible to work in the United States will not be considered.

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.

Ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant's race, color, religion, sex, national origin, age, sexual orientation, gender identity or express, disability veteran status, genetic information or any other characteristic protected by law.

In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States. All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.