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Ccaas Platform & Innovation Product Lead-logo
Ccaas Platform & Innovation Product Lead
McKesson CorporationIrving, TX
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. Current Need: McKesson is seeking a CCaaS (Contact Center as a Service) Platform & Innovation Product Lead to help drive the strategy, implementation, and continuous improvement of our cloud-based contact center platform. This role will be responsible for assisting the CCaaS roadmap, optimizing omnichannel customer engagement, and ensuring seamless integration with Salesforce Service Cloud to deliver a unified agent and customer experience. The ideal candidate has deep expertise in CCaaS platforms (Genesys Cloud, Five9 or similar), AI-driven automation, WEM/WFM, and CRM integration (Salesforce Service Cloud). They will collaborate with cross-functional teams-including McKesson Technology Teams, contact center business operations including back-office WFM teams, and executive leadership-to enhance contact center operations, drive AI-powered automation, and improve customer satisfaction. Key Responsibilities: Product Strategy & Roadmap Drive and execute the CCaaS product roadmap, ensuring seamless integration into the Customer Experience Organization (CxO) and with Salesforce Service Cloud platform. Identify opportunities for AI-driven automation, self-service, and real-time analytics to improve efficiency. Partner with business stakeholders to gather requirements and translate them into scalable CCaaS features. Work closely with CxO Leadership and various key stakeholders, IT, Sales, CCaaS vendors, and Product teams to gather requirements and feedback. CCaaS & Salesforce Integration Ensure real-time synchronization between CCaaS and Salesforce for seamless case management and agent efficiency. Optimize omnichannel routing, CTI, IVR, and AI-powered self-service capabilities. Work with IT and vendors to enhance contact center automation, Workforce Engagement Management (WEM), and analytics. Cross-Functional Collaboration Work closely with customer service leaders to improve agent efficiency and customer interactions. Partner with IT, developers, and third-party vendors to implement and optimize Salesforce and CCaaS capabilities. Act as the bridge between technical teams and business users, ensuring smooth adoption of new features. Technology Evaluation and Implementation Partner with McK Technology to evaluate emerging digital technologies, tools/platforms, and make recommendations on impact to business. Oversee the implementation of solutions, ensuring they are integrated into existing systems and processes effectively. Optimization & Continuous Improvement Monitor contact center KPIs (AHT, CSAT, FCR, ASA, etc.) and optimize platform configurations accordingly. Leverage speech analytics, AI-driven insights, and sentiment analysis to enhance customer interactions. Lead training sessions and change management efforts to drive adoption of CCaaS and CRM-integrated tools. Minimum Requirement: Degree or equivalent and typically requires 7+ years of relevant experience. Critical Skills: 7+ years of experience as a CCaaS Product Owner, Contact Center Technology Manager, or similar role with CCaaS platforms (Genesys CX, Five9, or equivalent). 5+ years of experience with Salesforce.com or other CRM. Strong understanding of contact center operations, case management, and omnichannel customer service. Strong understanding of Salesforce Service Cloud integration with CCaaS solutions. Experience with AI-powered automation, conversational IVR, and real-time analytics. Proven track record in agile product management, backlog prioritization, and roadmap execution. Additional Skills: Experience integrating CCaaS with Salesforce Service Cloud to streamline agent workflows. Familiarity with speech analytics, sentiment analysis, and predictive customer insights. Knowledge of healthcare contact center environments and regulatory considerations. Certifications in CCaaS platforms, Agile Product Ownership, or ITIL. Working Conditions: WFH/Office Demands Travel up to 20% We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $105,500 - $175,900 McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!

Posted 2 days ago

Research Associate (Product Development)-logo
Research Associate (Product Development)
ForteraSan Jose, CA
Want to disrupt one of the largest industries in the world? Fortera is a Materials Technology Company headquartered in Silicon Valley focused on paving the way to zero CO2 cement. The technology is inspired by nature and directly converts CO2 into a replacement for ordinary cement, turning a problem into a product. With over 100,000 hours of R&D, 10+ years of real-world product demonstration, and Fortera's first small commercial plant operational, Fortera is growing the team to commercialize globally. Be on the ground floor of a carbon-to-value movement that will impact millions for generations to come. We are looking for passionate thinkers, doers, and problem-solvers who share our vision that big challenges are big opportunities for change. Visit www.forteraglobal.com for more information. POSITION OVERVIEW: The Research Associate will assist and sometimes lead laboratory efforts to develop more sustainable cements. The role will include experimenting with cement & concrete formulations, designing experimental plans, performing mechanical and durability tests, and operating analytical equipment as needed. This position will be part of the Product team within the R&D department. RESPONSIBILITIES: Prepare cement-based mortars/paste/concrete systems, and test for performance. Perform standardized mortar and concrete testing as specified by ASTM and other applicable standards Perform experiments under the guidance of staff scientists. Use research data to drive product improvements. Potentially analyze materials using characterization techniques (SEM/XRD/TGA/etc.) when required. Collect, analyze, report, and present findings at group research meetings. Maintain and update of inventory of consumables and chemicals in the laboratory Conduct safety inspections. Comply with all safety/lean practices within the lab. MINIMUM QUALIFICATIONS: Bachelor's Degree in a technical field such as Materials Science, Chemistry, Civil Engineering or Engineering (any emphasis in cement or concrete is a plus) or related field or 3 years of experience as a research associate/technician in a relevant field Demonstrated history of critical thinking in scientific endeavors Experience working in a laboratory setting with chemicals Ability to perform tests in a consistent and repeatable fashion Eagerness to learn Eagerness to work in a team environment A "can-do" attitude Ability to work safely and professionally PREFERRED QUALIFICATIONS: Experience with standardized mortar or concrete testing (e.g. ASTM: C109, C187, C191,C305, C143, C39, C78 and/or AC 529) Experience with concrete durability testing Any relevant cement/concrete accreditations or certifications (e.g. ACI, cement physical tester certificate, field or laboratory concrete testing certificates) Concrete field experience, manufacturing, or mix design knowledge is a plus Experience with green-cements, alternative cements, or CO2 capture/sequestration. 2+ years of lab experience (college labs, internships, work experience etc.) Experience with startups is a plus Interest in a career in research and development COMPENSATION: The compensation package for this role includes a competitive base salary commensurate with experience of $68,000 - $75,000 as well as an annual bonus and pre-IPO incentive stock options. PERKS AND BENEFITS: We know that happy employees are productive employees, which is why we offer a comprehensive benefits package that includes: 100% company-funded Medical, Dental, Vision, Life & Disability coverages for employees Health Savings Account and Flexible Spending Account options Tax deferred & Roth 401k Paid vacation days (increased with tenure), 12 paid holidays, and unlimited PTO for exempt employees Fortera is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other status protected by applicable law. Diverse candidates are encouraged to apply.

Posted 30+ days ago

Product Guide-logo
Product Guide
Arc'Teryx Equipment Inc.Newport Beach, CA
Your Opportunity at ARC'TERYX: You are the face of the brand on the retail floor, delivering an unforgettable experience to our guests. You are the inspiration behind our brand's evolution, as we continue to commit to bold objectives both in stores and in our communities. You are product-obsessed and seek any chance to get outside to experiment and learn firsthand how our product performs. You prioritize your connection with nature and celebrate others doing the same. You authentically share product knowledge with guests and recommend products based on their interests and needs. You prioritize your own development, personally and professionally, and celebrate the achievements of others. You recognize that we create a better world, together. As a Product Guide at Arc'teryx, here's what you'd be doing: Delivering a best-in-class brand experience to our guests through sharing technical product knowledge and supporting with problem solving Building a strong understanding of our products and seamlessly weaving this information into guest interactions in an authentic way Championing Arc'teryx as a brand ambassador both in-store and in the community Developing your passions both in and out of the store with the support of the team Supporting in elevating the guest experience by working with the store leadership team on projects and brand initiatives Providing feedback on merchandising and in-store experience to help drive sales Maintaining an open, collaborative relationship with your team and store leadership Supporting with and participating in various store tasks as assigned by the leadership team Answering store phones and responding to voicemails and store emails; on occasion, this could include responding on the Epicenter social media channels Utilizing the Point-of-Sale system to accurately and efficiently process guest transactions, including warranties, Used Gear trade-ins, purchases, and returns Receiving and unpacking boxes for inventory as required (boxes can weigh 5- 30 lbs) Are you our next Product Guide? You are passionate about delivering exceptional customer service You love to have fun at work, and hold yourself accountable to what is required of you You are self-motivated, and enjoy problem solving You remain highly flexible and adaptable when faced with ambiguity You effectively balance autonomy and collaboration You inspire breakthrough thinking and continuous improvement You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right Your passion for your work is paralleled by your passion for getting outside and living it Expectations: All employees are expected to be available to work "Black Friday" (the day after US Thanksgiving) and from the second week of December until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis. You are fully accountable for and oversee the execution of all deliverables on the Product Guide Role and Responsibilities document Under the direction of the Store Leads, Store Manager and Assistant Manager, you perform/complete other additional projects, duties, and assignments as required and/or by request Availability Requirements: You are available for a minimum of one open, one close and one weekend shift each week Your availability must reflect the needs of the business, which may change from time to time at the discretion of the Store Manager Full Time- 30- 40 hours per week (5 days per week) Part Time- 10- 30 hours per week (2-4 days a week) $20.30 - $24 an hour A reasonable estimate of the pay range is USD$20.30 - USD$24.00 at the time of this posting. Within the range, individual pay is determined by factors such as job-related skills, relevant experience, education and/or training. Please note that the range details above reflect the base pay only and does not include our competitive bonus program and benefits that we offer. Details: Compensation: Hourly #LI-Onsite Equal Opportunity Arc'teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate. All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values. Leave it Better We believe that the mountains transform us, that how we adventure matters, and that there's always a better way. Join us in creating positive change in ourselves, our communities, and the world. Live it. Get out there - the mountains make us better Disruptive evolution. In pursuit of better. Always. Commit. We set bold objectives and see them through.

Posted 1 week ago

Senior Manager, Driver Product Communications-logo
Senior Manager, Driver Product Communications
LyftSan Francisco, CA
At Lyft, our purpose is to serve and connect. To do this, we start with our own community by fostering a respectful and diverse organization where every voice is heard, valued, and empowered to contribute to our shared success. We are seeking a creative storyteller for our Product Communications Manager role to focus on products that make life better for drivers every day. Drivers are important customers for Lyft and this role will make sure that the press and media understand how drivers succeed and earn on the Lyft platform through continuous product innovation. You will serve as an internal advocate for driver perspectives, helping product and marketing teams understand how to align a cohesive story around driver product initiatives. You'll have a passion for using data to inform your work, and you'll have a strong record of working collaboratively with co-workers and with internal partners across product, product marketing, legal, and the policy teams. You'll be comfortable with ambiguity and change, and able to take something from idea to execution. You'll be responsible for developing and implementing strategic communications plans making use of every tools in the modern communications toolbox, including earned media, owned content, partnerships, and digital and social strategies. You'll work closely with leaders across various functions and with others on the Communications team, establishing yourself as a trusted advisor to key partners. This is an opportunity to join a fun and hungry team and have a profound impact on the company. The role reports to the Director of Product and Brand Communications. Responsibilities: Build strategic and creative communications plans spanning consumer tech and corporate storytelling with a focus on driver products. Collaborate with the broader Communications team, including those focused on rider experiences, to ensure consistent messaging across all Lyft communications Develop communications plans for high priority news moments and announcements, with creative, integrated, campaign approaches. Maintain relationships with and work directly with top-tier media across consumer, tech and business beats. Experience: 7+ years experience guiding strategy and execution in an external communications/ PR role. Ability to navigate between strategy and execution, developing multi-faceted strategic communications plans. Self-starter, independently motivated, leads oneself and influences others. Has experience working in competitive and dynamic industries and shaping and improving difficult narratives. Proven success implementing communications campaigns and plans that drive results. Strong understanding of the media landscape and experience working directly with journalists across a variety of media. Comfortable providing counsel for, interfacing with, and influencing cross functional partners, leaders, and executives. Benefits: Great medical, dental, and vision insurance options with additional programs available when enrolled Mental health benefits Family building benefits Child care and pet benefits 401(k) plan to help save for your future In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible Subsidized commuter benefits Lyft Pink- Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program Lyft is an equal opportunity employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law. This role will be in-office on a hybrid schedule- Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid The expected base pay range for this position in the San Francisco area is $132,000 - $165,000. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Posted 30+ days ago

Senior Product Designer II, Employer-logo
Senior Product Designer II, Employer
HandshakeSan Francisco, CA
Everyone is welcome at Handshake. We know diverse teams build better products and we are committed to creating an inclusive culture built on a foundation of respect for all individuals. We strongly encourage candidates from non-traditional backgrounds, historically marginalized or underrepresented groups to apply. Your impact Remember the uncertainty of searching for your first job? First internship, second job? Does anyone slide seamlessly into the start of their careers? Most of us don't; for millions of students every year, it feels like a mission fraught with invisible traps, no map, and the looming prospect of bills to pay. Access to help is not evenly distributed: not to connections nor to information on what's even possible out there. That's where Handshake comes in. Our mission is to democratize access to opportunity: to help every student find the right job, no matter where they're from or who they know. We're the career network for Gen Z, with over 15M+ job seekers, 1M+ employers, and 1500+ career centers coming together on our platform. Students need jobs, career guidance, and a nascent professional community; employers want to find and make great student hires; and career centers help us help everyone, ensuring it's not just students in-the-know who get in our doors. We're seeking you and your design chops to help make it the best experience for all those involved! As Senior Product Designer II on the Employer team, you'll design experiences to help employers build strong early-career hiring programs - from defining hiring needs to sourcing talent to building relationships with candidates. Your role will be pivotal to helping Handshake scale its self-serve subscription business. Come help us tackle this very tangible, incentives-aligned, real-world problem. Let's do work that matters, together, and enjoy it as we go. Your role Organize, craft, and iterate on large, strategic design initiatives: you'll use data, research and product thinking to form your product vision, and make that future tangible by painting possible paths forward in pixels and prototypes Collaborate closely with your partners, both cross-functionally and within design: research, PM, engineering, analytics, design systems, brand, marketing - to ship and iterate on strategic, well-thought-out, surprisingly great-to-use products that make real impact for both our customers and business Help your team succeed: raise the bar on culture, operations, and execution of design work, including product reasoning, systems thinking, pixel level precision, mobile prototyping, ability to facilitate conversations with and present to stakeholders, stellar teamwork and mentoring Strengthen the overall product organization's ability to experiment, iterate, and learn alongside your product organization lead teammates; develop well-informed strategic visions of where we're headed, collaborate to break them into pragmatic phases to scaffold our way forward Inform creative direction and information architecture alongside your design leader teammates and the VP of Design to weave a seamless, symbiotic experience across the disparate areas of our three-sided marketplace Your experience You've designed and shipped products, including mobile and desktop, that customers love, and can systematically, clearly articulate what it took to make that happen, from high-level strategy down to pixel-level decision-making You know how to roll data, research, business goals, technical constraints, and customer needs together into strongly-crafted solutions (mocks, prototypes, flows); you iterate fast, ensure you gather feedback, use strategic reasoning to inform your decisions You relish using your design skills to bring clarity and simplicity to both process and product You're humble and kind, excited to keep learning, and curious about the workings of a three-sided marketplace and ever-evolving team / product surface area Compensation range $170,000-$215,000 For cash compensation, we set standard ranges for all U.S.-based roles based on function, level, and geographic location, benchmarked against similar stage growth companies. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed above. About us Handshake is the career platform for Gen Z. With a community of over 17 million students, alumni, employers, and career educators, Handshake's network is where career advice and discovery turn into first, second, and third jobs. Nearly 1 million companies use Handshake to build their future workforce-from Fortune 500 to federal agencies, school districts to startups, healthcare systems to small businesses. Handshake is built for where you're going, not where you've been. When it comes to our workforce strategy, we've thought deeply about how work-life should look at Handshake. With our hybrid-work model, employees benefit from collaboration and shared team experiences three days per week in our vibrant offices, and enjoy the flexibility of remote work two days per week (unless noted in the specific job posting). Handshake is headquartered in San Francisco, with offices in New York, London, and Berlin. What we offer At Handshake, we'll give you the tools to feel healthy, happy and secure. Benefits below apply to US employees in full-time positions. Equity and ownership in a fast-growing company. 16 Weeks of paid parental leave for birth giving parents & 10 weeks of paid parental leave for non-birth giving parents. Comprehensive medical, dental, and vision policies including LGTBQ+ Coverage. We also provide resources for Mental Health Assistance, Employee Assistance Programs and counseling support. Generous learning & development opportunities and an annual $2,000 stipend for you to grow your skills and career. Financial coaching through Origin to help you through your financial journey. Monthly internet stipend and a brand new MacBook to allow you to do your best work. Monthly commuter stipend for you to expense your travel to the office (for office-based employees). Free lunch provided 3x a week across all offices. Referral bonus to reward you when you bring great talent to Handshake. 401k Match: Handshake offers a dollar-for-dollar match on 1% of deferred salary, up to a maximum of $1,200 per year. All full-time US-based Handshakers are eligible for our flexible time off policy to get out and see the world. In addition, we offer 13 standardized holidays, and 2 additional days of flexible holiday time off. Lastly, we have a Winter #ShakeBreak, a one-week period of Collective Time Off. Handshake offers $500 home office stipend for you to spend during your first 3 months to create a productive and comfortable workspace at home. Family support: Parental leave coaching and support provided by Parentaly. We partner with Maven Clinic to provide a lifetime coverage up to $15K for expenses related to fertility and family forming! Lifestyle Savings Account: We offer you an annual stipend of $500 to use for purchases such as fitness classes, gym memberships, work-from-home setup, and more. Looking for more? Explore our mission, values and comprehensive US benefits at joinhandshake.com/careers. Handshake is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or reasonable accommodation, please let your recruiter know during initial communications.

Posted 30+ days ago

Product Marketing Associate (Mortgage)-logo
Product Marketing Associate (Mortgage)
Space Coast Credit UnionMelbourne, FL
Space Coast Credit Union (SCCU), the 3rd largest credit union in Florida, is looking for a Full Time Product Marketing Associate to join our ONESCCU team in either our Baytree Headquarters or Miramar Ops. Center! SCCU has been in business for over 70 years, has over 9 billion dollars in assets, and WE ARE GROWING! Our Members are our top priority and we stand behind our Brand Promise: Honest People, Trusted Products, Time Valued. We offer a rich benefits package and career advancement opportunities. SCCU Team Member Benefits: ONESCCU annual bonus available Work From Home- Hybrid schedule available (Up to 3 Days at Home). Medical, Dental & Vision Insurance HSA (Health Savings Account) with SCCU matching contribution SCCU Paid Long Term and Short Term Disability coverage SCCU Paid Term Life Insurance Employee Assistance Program (EAP) Paid Time Off 401(K) Pre-Tax Savings Plan with SCCU match- 100% of the first 5% of employee contributions Tuition Reimbursement Program SCCU Team Member financial discounts & perks (save money every month!): Loan Discounts- Mortgage, 2nd Mortgage, Auto, Motorcycle, Boat etc. / GAP coverage at half price Fixed low rate credit card- 5.99%, if approved FREE Identify Theft Protection! No fee SCCU accounts Product Marketing Salary Range: $62,918 to $67,021 - Central, FL $64,467.73 to $68,672.15 - South, FL Product Marketing Associate Responsibilities: Assist in developing and executing comprehensive Mortgage product marketing strategies to drive awareness, adoption, and revenue growth for a smaller portfolio of products. Support market research, competitor analysis, and customer surveys to gather insights and inform product positioning. Support the development of Mortgage product messaging, value propositions, and go-to-market plans for new and existing products. Assist in the creation of Mortgage marketing collateral such as product brochures, presentations, case studies, and sales enablement materials. Coordinate with creative teams, agencies, and vendors to develop compelling marketing assets including digital assets, videos, infographics, and website content. Work closely with the Digital Marketing team to optimize online channels for product promotion, including email campaigns, social media, and website content. Monitor and analyze digital marketing performance metrics, providing insights for campaign optimization and improvement. Support the sales team with the development of Marketing product training materials, sales scripts, and product demonstration materials. Assist in organizing and participating in product training sessions for sales teams and external partners. Product Marketing Associate Minimum Criteria Education and Training: Associate's Degree required preferably in Marketing/Advertising/Media or equivalent experience Prior Experience: 1-4 years relevant experience in marketing/finance is required Good analytical skills with the ability to interpret data and market research insights. Good written and verbal communication skills, with attention for detail. Experience with digital marketing channels such as email, social media, and content marketing. Ability to manage multiple projects. Strong team player with the ability to collaborate effectively across departments. Willingness to learn the compliance, legal, and regulatory requirements within the financial industry. Schedule: Full Time, 40 hours a week, during Department hours of operation Monday- Friday 7:00am- 6:00pm. Flex Scheduling and Work From Home Hybrid options available. Work From Home requires Team Members to be in office twice a week.

Posted 2 weeks ago

Staff Scientist, Product Development-logo
Staff Scientist, Product Development
Natera IncSan Carlos, CA
POSITION SUMMARY: Natera is seeking an innovative Staff Scientist, Product Development to join Natera's Oncology Product Development Team. We are looking for a meticulous and dedicated candidate with experience in next generation sequencing (NGS) assay development that can work effectively in a fast-paced environment to ensure that the highest quality clinical assays are developed and launched for our patients. PRIMARY RESPONSIBILITIES: Lead technical projects and associate timelines and deliverables as a subject matter expert and represent the assay development group in cross-functional project teams Drive planning, design, execution, and reporting of feasibility, development, verification and validation studies for CLIA assays under the design control quality system Collaborate closely with Research scientists, Automation engineers, Software engineers, Biostatisticians, Bioinformatics and Data Science team to develop, validate and launch new and innovative molecular assays Communicate and document experimental data, scientific findings, and recommendations to R&D and other functions including Lab Operations, Scientific Affairs, Product Management, Quality, and Regulatory groups Provide regular updates at project team and departmental meetings on project progress, outcomes, and next steps to ensure alignment and transparency Write SOPs, study protocols and reports, manufacturing and QC documents etc Be flexible to handle multiple tasks and priorities, and perform other duties as assigned QUALIFICATIONS: MS. or PhD in genetics, molecular biology, biochemistry or a closely related field. PhD with a minimum of 8 years relevant experience, OR a MS degree and minimum 10 years of relevant experience KNOWLEDGE, SKILLS, AND ABILITIES: Must have hands-on experience with next-generation sequencing (NGS) and DNA/RNA molecular biology - experience with Illumina required, other technologies (e.g. PacBio, Oxford Nanopore, Ultima, Element, etc.) a plus Must have experience with nucleic acid technologies relating to PCR, multiplex PCR, NGS, epigenetics/methylation analysis, target enrichment. Experience with liquid biopsy is a plus Hands-on experience with high-throughput sample processing and automated liquid handling systems in a CLIA-regulated lab required Experience working under Design Control, authoring study plans, protocols and reports is highly desired Strong interpersonal and communication skills required Knowledge of statistical methods and techniques to establish acceptance criteria for analytical studies is desired Proficient in data analysis using tools such as Excel, JMP, R, Python required, combined with a strong drive for analyzing and interpreting data Ability to manage multiple priorities in a fast-paced, dynamic environment Exceptional communication and presentation skills with meticulous attention to detail A proactive, solutions-oriented mindset and demonstrated success in collaborative and individual projects Demonstrated ability to write clear project plans, study protocols and reports, and SOPs The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. San Carlos, CA $148,000-$185,050 USD OUR OPPORTUNITY Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women's health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you'll work hard and grow quickly. Working alongside the elite of the industry, you'll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: BBB announcement on job scams FBI Cyber Crime resource page

Posted 30+ days ago

AI Product Director-logo
AI Product Director
OutdoorsyAustin, TX
About Outdoorsy Group Outdoorsy Group is the leading outdoor travel and digital insurance platform, powering road trips, adventure stays, and innovative insurance solutions in the specialty lines markets. With a profitable business, $3B in gross transactions, and a vision to reach $8B by 2029, we are building the future of outdoor travel. As we continue to scale, we are investing in AI to enhance our marketplace, operations, and customer experiences. About the Role We are looking for an AI Product Director to lead AI-driven product initiatives across Outdoorsy and Roamly. This role will be responsible for identifying, developing, and launching AI-powered features that improve efficiency, drive engagement, and create new revenue opportunities. You will work cross-functionally with engineering, data science, design, and business teams to define and execute our AI roadmap. We are prioritizing candidates who currently live in or are willing to relocate to the Austin, TX Metro area to work from our office. While we are focusing on local talent, on rare occasion we may consider exceptional candidates from other locations.

Posted 30+ days ago

Senior Product Manager, Benefits-logo
Senior Product Manager, Benefits
GustoDenver, CO
By the Numbers: Named #1 best software for small business of 2024 by G2 2,700+ employees in the United States, Canada, Mexico, and Turkiye and growing Over $500M in annual revenue The SMB market is large (and growing!) with huge opportunities for Gusto to make an incredible impact for SMBs There are 6.2M employers in the US, 98% have fewer than 100 employees (1) 550,000 new businesses are created each year in the US (1) What Product Management is like at Gusto: We're looking for high-autonomy, entrepreneurial Product Managers to come build high-impact solutions for small businesses and their employees. We believe in high-ownership Product Managers who operate like business owners - owning an entire roadmap end to end and shipping product all the way from strategy through to the nitty gritty details (some describe this kind of role as a "GM" type role). Our Product team is lean, which means you'll have a high degree of impact and ownership. We're here to serve small and medium businesses. Gusto has a strong mission-driven culture, and we care deeply about lifting up these business owners. About the Team: Gusto Benefits is on a mission to expand and enable access to quality health and financial benefits. We aspire to be the #1 Benefits solution for Small & Mid-Sized Businesses. Large employers have teams of experts helping them craft high-quality and cost-effective benefits packages. SMBs have Gusto. Our Benefits Product team is responsible for the full stack of Gusto's Benefits product, including the front-end app, its underlying platform services, and internal tooling for our Operations teams. As part of Gusto's Benefits Product team, this role may focus on multiple critical customer problems we're investing in solving, such as expanding access to voluntary insurance products or reimagining how employees navigate the enrollment experience. You'll be joining a collaborative team tackling meaningful, high-impact challenges that are core to our mission. Here's what you'll do day-to-day: North Star: Deliver meaningful improvements to how small business employees access and engage with their benefits. This may involve expanding our portfolio of voluntary insurance products or rethinking the enrollment experience to help employees decide on an optimal plan and increase their participation. Ownership: As the end-to-end owner, you will be accountable for developing a strategy to address key customer challenges in the benefits space while driving adoption, enhancing customer experience, and managing costs. Potential areas of focus include launching new lines of voluntary coverage and creating a thoughtful and delightful benefits enrollment experience. Collaborate: You'll work closely with multiple teams, including engineering, design, data science, sales, and customer experience, to craft and drive the roadmap. You will also engage with carriers to define and prioritize products to offer based on your understanding of customer needs. Here's what we're looking for: 5+ years of hands-on product management experience or 8+ years of relevant experience. Proven track record of effective execution. Strong cross-functional collaboration with both technical and non-technical leaders and teams. Ability to identify emerging opportunities and industry trends, build business cases, define product strategy, and create a supporting roadmap. Entrepreneurial, driven, passionate about our mission, and have deep empathy for our customers. Experience working in operationally complex spaces and regulated industries. A proven track record of building products that customers love. If you don't think you meet all of the criteria above but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team. Our cash compensation amount for this role is $153,000/yr to $191,000/yr in Denver & most major metro locations, and $186,000/yr to $230,000/yr for San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise, and may vary from the amounts listed above. Where do PMs at Gusto work? We have offices in Denver, San Francisco, and New York and have remote team members across the US and Canada. We are actively hiring for the following Centers of Gravity: Toronto, Canada, Atlanta, GA, Austin, TX, Chicago, IL, Denver, CO, Los Angeles, CA, Miami, FL, and Seattle, WA. Our open roles will specify on the careers page and in the job description where the position is eligible for work. (1) Business Applications with Planned Wages (www.census.gov)

Posted 1 week ago

Lead Product Manager, Legal Technology, Oclo-logo
Lead Product Manager, Legal Technology, Oclo
Financial Industry Regulatory Authority, Inc.New York, NY
The Lead Product Manager, Legal Technology, Office of the Chief Legal Officer (OCLO) leads product initiatives to provide innovative, practical, and cost-effective technology solutions to achieve OCLO's strategic goals and objectives and increase the efficiency and effectiveness of OCLO groups in fulfilling their core business functions. This role works with a high level of autonomy and discretion and requires excellent judgment and decision-making abilities. Essential Job Functions: Identify opportunities to leverage technology to achieve OCLO strategic objectives in collaboration with OCLO offices and FINRA business units. Partner with business and technology sponsors to build successful business cases to fund the initiatives. Oversee and manage OCLO technology products, in collaboration with FINRA Technology, to ensure all aspects of the products are completed effectively within budget and schedule commitments. Define and facilitate the program governance structure and oversee reporting of project status and identification of risks, issues, and key decision points. Represent and collaborate with business units across the full project lifecycle. Oversee stakeholder engagement and communication, review and prioritization of business requirements, cross-functional user acceptance testing of selected solution(s), and development of change management plans for implementation and adoption. Lead efforts to onboard OCLO offices to FINRA's latest technology tools and platforms to increase the efficiency and timeliness of business operations and achieve strategic goals. Drive the adoption of advanced reporting and analytics tools to empower decision making. Collaborate with business stakeholders and technology counterparts to evaluate third-party solutions where appropriate. Lead vendor engagement efforts from selection through implementation. Oversee ongoing service delivery to ensure compliance with legal agreements and performance standards, in collaboration with FINRA Technology. Define and manage processes to align business and technology functions and increase efficiency and effectiveness of communication and information sharing. Represent OCLO on enterprise Technology initiatives, working groups, and ad hoc special projects. Education/Experience Requirements: Bachelor's degree in Business Administration, Finance, Information Technology, or related field and a minimum of seven (7) years of related experience; or an equivalent combination of education and experience. Minimum of three (3) years in operations and complex project management required. Strong organizational skills, with an ability to administer multiple complex assignments concurrently and execute against tight deadlines. Experience with planning, designing, and implementing efficient business and system solutions, preferably for Legal, Risk, and Compliance business areas. Familiarity with advanced reporting and analytics tools. Excellent verbal and written communication skills. Working Conditions: Work is normally performed in an office environment. Occasional travel and extended hours may be required. For work that is performed in CA, CO, HI, MN, VT, IL, Jersey City, NJ, New York City, NY, MA, WA, MD, Washington, DC, NJ State and NY State, please refer to the chart below for the salary range for the corresponding location. In addition to location, actual compensation is based on various factors, including but not limited to, the candidate's skill set, level of experience, education, and internal peer compensation comparisons. CA: Minimum Salary $128,000, Maximum Salary $242,600 CO/HI/MN/VT*: Minimum Salary $111,400, Maximum Salary $202,100 IL*: Minimum Salary $122,800, Maximum Salary $222,400 Jersey City, NJ/NYC, NY: Minimum Salary $133,700, Maximum Salary $242,600 MA/WA: Minimum Salary $111,400, Maximum Salary $232,500 MD/Washington, DC: Minimum Salary $128,000, Maximum Salary $232,500 NJ State: Minimum Salary $122,800, Maximum $242,600 NY State: Minimum Salary $111,400, Maximum Salary $242,600 Including positions performed outside the state but reporting to an office or manager in that state. Candidates can expect salary offers that range from the minimum to the mid-point of the salary range. FINRA provides full pay ranges so that the candidate can consider their growth potential while at FINRA. #LI-Hybrid To be considered for this position, please submit an application. Applications are accepted on an ongoing basis. The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities and qualifications required. Please note: If the "Apply Now" button on a job board posting does not take you directly to the FINRA Careers site, enter www.finra.org/careers into your browser to reach our site directly. FINRA strives to make our career site accessible to all users. If you need a disability-related accommodation for completing the application process, please contact FINRA's Employee Relations team at 240.386.4865 or by email at EmployeeRelations@finra.org. Please note that this process is exclusively for inquiries regarding application accommodations. Employees may be eligible for a discretionary bonus in addition to base pay. Non-exempt employees are also eligible for overtime pay in accordance with federal, state, or local law. As part of its dedication to employee wellness, FINRA provides comprehensive health, dental and vision insurance. Additional insurance includes basic life, accidental death and dismemberment, supplemental life, spouse/domestic partner and dependent life, and spouse/domestic partner and dependent accidental death and dismemberment, short- and long-term disability, long-term care, business travel accident, disability and legal. FINRA offers immediate participation and vesting in a 401(k) plan with company match and eligibility for participation in an additional FINRA-funded retirement contribution, tuition reimbursement, commuter benefits, and other benefits that support employee wellness, such as adoption assistance, backup family care, surrogacy benefits, employee assistance, and wellness programs. Time Off and Paid Leave* FINRA encourages its employees to focus on their health and wellness in many ways, including through a generous time-off program of 15 days of paid time off, 5 personal days and 9 sick days, unless otherwise required by law (all pro-rated in the first year). Additionally, we are proud to support our communities by providing two volunteer service days (based on full-time schedule). Other paid leave includes military leave, jury duty leave, bereavement leave, voting and election official leave for federal, state or local primary and general elections, care of a family member leave (available after 90 days of employment); and childbirth and parental leave (available after 90 days of employment). Full-time employees receive nine paid holidays. Based on full-time schedule Important Information FINRA's Code of Conduct imposes restrictions on employees' investments and requires financial disclosures that are uniquely related to our role as a securities regulator. FINRA employees are required to disclose to FINRA all brokerage accounts that they maintain, and those in which they control trading or have a financial interest (including any trust account of which they are a trustee or beneficiary and all accounts of a spouse, domestic partner or minor child who lives with the employee) and to authorize their broker-dealers to provide FINRA with duplicate statements for all of those accounts. All of those accounts are subject to the Code's investment and securities account restrictions, and new employees must comply with those investment restrictions-including disposing of any security issued by a company on FINRA's Prohibited Company List or obtaining a written waiver from their Executive Vice President-by the date they begin employment with FINRA. Employees may only maintain securities accounts that must be disclosed to FINRA at one or more securities firms that provide an electronic feed (e-feed) of data to FINRA, and must move securities accounts from other securities firms to a firm that provides an e-feed within three months of beginning employment. You can read more about these restrictions here. As standard practice, employees must also execute FINRA's Employee Confidentiality and Invention Assignment Agreement without qualification or modification and comply with the company's policy on nepotism. Search Firm Representatives Please be advised that FINRA is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, a valid written agreement and task order must be in place before any resumes are submitted to FINRA. All resumes submitted by search firms to any employee at FINRA without a valid written agreement and task order in place will be deemed the sole property of FINRA and no fee will be paid in the event that person is hired by FINRA. FINRA strives to make our career site accessible to all users. If you need a disability-related accommodation for completing the application process, please contact FINRA's Employee Relations team at 240.386.4865 or by email at EmployeeRelations@finra.org. Please note that this process is exclusively for inquiries regarding application accommodations. All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, disability, marital status, national origin, race, religion, sex, veteran status or any other classification protected by federal, state, or local laws. FINRA abides by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities. FINRA abides by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans. 2025 FINRA. All rights reserved. FINRA is a registered trademark of the Financial Industry Regulatory Authority, Inc.

Posted 30+ days ago

Product Demonstrator Part Time-logo
Product Demonstrator Part Time
CROSSMARKLa Marque, TX
Job Posting Overview Weekly Pay Flexible Schedule Fun Work Environment Career Advancement Opportunities Online and/or on-the-job training This part time associate samples products for suppliers within a Sam's Club location. Product Demonstrators introduce customers to new and exciting items and brands by conducting product tasting events, sampling, or demonstrations. Customer service, Food handling, bartender, server, cashier, stocker, demonstrator, brand ambassador, or brand advocate experience is beneficial but not required. Responsibilities Engaging customers to communicate key points about products. Ensuring compliance with food safety requirements while preparing samples (cook, process, plate, serve). Working with the team to achieve sales goals for the products. Qualifications Must be 16 years of age (Alcohol and Production requires 18+) Weekends (Friday-Sunday) preferred; holidays & weekday work available Reliable access to a smartphone or tablet on days worked The ability to safely use appliances (microwave, toaster oven, hot plate) The ability to stand to perform the event for the duration of the event We welcome applicants without a high school or college degree, have no experience or are returning to the workforce and/or have military experience. We provide comprehensive online and/or on-the-job training to get you working quickly. Work Environment Moderate to high noise levels associated with a retail grocery warehouse environment. Some exposure to cold, refrigerated conditions, food products and cleaning chemicals. A complete job description will be provided during the interview process. We are an equal employment opportunity employer. Salary Starting at $13.50 / hr

Posted 2 weeks ago

Product Advocate-logo
Product Advocate
AirbyteSan Francisco, CA
Airbyte is the open-source standard for Data Movement. We enable data teams to move data from applications, APIs, unstructured sources, and databases to data warehouses, lakes, AI applications and LLMs. With our approach we are finally solving the need for extensibility and control that every company needs with data. So far, our customers, users, and ourselves have built over 15,000 connectors and have had 200,000+ companies install Airbyte. We've raised $181M from the world's top investors (Benchmark, Accel, Altimeter, Coatue, Y Combinator, etc.) and we believe in product-led growth, where we build something awesome that all our users love. We're committed to providing as much context to our current employees and candidates. The Airbyte company handbook is open to all. If you find this role exciting, we encourage you to apply even if you think you don't meet all requirements Opportunity Airbyte is seeking a Product Advocate to join our Marketing team. Your focus will be on helping prospective users understand and find success with our product. This role sits at the intersection of sales, product, and technical support, and may be especially appealing to candidates who want to blend technical fluency with customer engagement. It's similar to an inbound SDR role at a B2B tech company, but with a deeper focus on product implementation and technical understanding. You might be a great fit if you're: An aspiring solutions engineer with a strong interest in customer interaction and sales strategy A former technical support specialist eager to move into a more externally-facing, consultative role A B2B sales professional with a background in engineering, bootcamp training, or hands-on experience with data tools Externally, you'll be working with data engineers and practitioners in the data integrations space and helping them with best practices, platform utility, demos, connections configuration, and basic use cases. Internally, you will work closely with the sales, business development, product, and technical support functions in order to achieve better qualification, deeper product understanding, quicker deal cycles, and funnel product feedback. Your success will be measured by your ability to grow our sales qualified pipeline across our self-serve user base and through handling inbound requests. This is a unique opportunity to take your career to a new level and have immediate impact in the rapidly growing data infrastructure sector. You will be on the ground floor of a rapidly growing Series B startup with an array of opportunities for career growth and advancement. What You'll Do Act as a technical first-responder and develop deep expertise in the nuances of data movement via Airbyte, helping users troubleshoot and understand connector behavior, configuration, and best practices. Qualify prospects and demo the Airbyte platform when appropriate. Manage and iterate on warm automated outbound campaigns. Work directly with external technical counterparts (Head of Engineering, Data Engineering Leads, Analysts, etc.) to scope Airbyte engagements. Work directly with Airbyte sale team, and technical support to ensure customer success. Frequently demonstrate the use and best practices of Airbyte's product internally and externally. Thoroughly document technical requirements, workflows, and functionality of prospects. Communicate feature requests and competitive intelligence internally. Represent and evangelize Airbyte externally at conferences, road shows, and customer events. What You'll Need 2+ years of experience with modern data infrastructure - cloud applications and databases, APIs, ELT, warehouses, etc. Technical expertise (either degree or bootcamp) that will enable you to continuously deepen your understanding of Airbyte's technology while supporting and guiding prospects toward success. Strong interpersonal and presentation skills. You share our values. Bonus points: Some experience in a customer-facing technical role at a B2B tech company. Direct experience and comfort with B2B marketing technology (Salesforce, Hubspot, Outreach, etc.) Demonstrated success in a high-growth startup environment. Solid understanding of one or more modern scripting languages and/or popular programming languages. Location San Francisco. Onsite 4x/week. Salary $75,000 - $100,000 Base + a generous equity package, and benefits listed below for US Market. We Provide The benefits listed below are for U.S. employees. Relocation - should you apply to a San Francisco based role, Airbyte will assist with U.S. relocation to make this a seamless transition and compensate you well. Unlimited paid time off - we need you at your best at all times. Our expected minimum time off of 25 PTO days per year lets you schedule your work around your life. Parental leave (for new parents) - we offer 16 weeks of paid parental leave for all new parents so you have time to adjust to the new life (and work) schedule introduced by your new bundle of joy. Sponsored travel - Airbyte has a partially distributed team and we recognize the value of in-person time. We sponsor annual company-wide retreats, team offsites, and Travel With Purpose in-between to allow you to collaborate with your team in person on a regular basis. Open book policy - we will pay for books you purchase for your professional and career development. Continuous learning/training policy - we sponsor you for the conferences and training programs you feel would add to your development in the company. Competitive benefits package for employees - including: Blue Shield or Kaiser Medical Insurance Airbyte covers 100% for both employees and dependents Dental (including child & adult ortho) & Vision Insurance Airbyte covers 100% for both employees and dependents Life and AD&D Insurance Airbyte covers 100% for employees Short-term Disability Insurance Airbyte covers 100% for employees Long-term Disability Insurance Airbyte covers 100% for employees Healthcare insurance stipend - for those outside the U.S. whose countries do not provide it for free. 401k - for U.S. based employees. FSA - flexible spending account for U.S. based employees. Work visas - we currently sponsor H1B transfers, TN visas, and green cards. All other visa requests will be discussed on a case by case basis to determine if we can sponsor. Airbyte is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, age, physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, veteran or military status, or any other legally recognized protected basis under federal, state or local laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Airbyte is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. Please let us know if you need assistance or accommodation due to a disability.

Posted 30+ days ago

Product Demonstrator Part Time-logo
Product Demonstrator Part Time
CROSSMARKClarksville, IN
Job Posting Overview Weekly Pay Flexible Schedule Fun Work Environment Career Advancement Opportunities Online and/or on-the-job training This part time associate samples products for suppliers within a Sam's Club location. Product Demonstrators introduce customers to new and exciting items and brands by conducting product tasting events, sampling, or demonstrations. Customer service, Food handling, bartender, server, cashier, stocker, demonstrator, brand ambassador, or brand advocate experience is beneficial but not required. Responsibilities Engaging customers to communicate key points about products. Ensuring compliance with food safety requirements while preparing samples (cook, process, plate, serve). Working with the team to achieve sales goals for the products. Qualifications Must be 16 years of age (Alcohol and Production requires 18+) Weekends (Friday-Sunday) preferred; holidays & weekday work available Reliable access to a smartphone or tablet on days worked The ability to safely use appliances (microwave, toaster oven, hot plate) The ability to stand to perform the event for the duration of the event We welcome applicants without a high school or college degree, have no experience or are returning to the workforce and/or have military experience. We provide comprehensive online and/or on-the-job training to get you working quickly. Work Environment Moderate to high noise levels associated with a retail grocery warehouse environment. Some exposure to cold, refrigerated conditions, food products and cleaning chemicals. A complete job description will be provided during the interview process. We are an equal employment opportunity employer. Salary Starting at $15.00 / hr

Posted 1 week ago

Senior Product Marketing Manager-logo
Senior Product Marketing Manager
BrazeChicago, IL
At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO Braze is looking for an experienced product marketer to own the go-to-market strategy and positioning for Canvas, our flagship journey orchestration tool. In this role, you will work to deeply understand the relevant personas, craft differentiated positioning and messaging, bring new products and features to market, serve as the resident GTM expert for your product area, amplify our story through marketing campaigns and collateral, and enable GTM teams. We're looking for an enthusiastic product marketer who excels at storytelling and problem-solving. The ideal candidate must be able to turn complex concepts into simple stories, proactively recommend and deliver solutions, and be comfortable leading in a fast-paced, dynamic environment. Responsibilities: Develop a strong understanding of our core buyer personas and end users Proactively identify opportunity areas and make recommendations about growth and retention strategies Conduct market, competitive, and customer research to keep a pulse on the landscape and help different teams (e.g. Product, GTM) act on emerging trends, market shifts, industry news/events, competitive threats, and unmet customer needs Create clear & differentiated positioning based on a deep understanding of customer use cases and the core capabilities of our platform Prepare highly compelling content and collateral (e.g. web pages, demo videos, sales decks, webinars, blogs, customer stories) Independently lead product launches and releases for new products, features, and enhancements Serve as a subject matter expert who can comfortably deliver thought leadership, use case walkthroughs, demos, and product roadmap presentations to internal and external audiences Drive continued product adoption through impactful programs that inspire & educate our customers on the wide range of use cases they can accomplish with Canvas Partner with enablement teams to ensure that the entire GTM function has the appropriate training and tools required to successfully speak to our capabilities WHO YOU ARE 6+ years of product or solutions marketing experience, preferably at high-growth B2B SaaS companies Ability to think strategically and develop comprehensive go-to-market plans Strong technical literacy with the ability to understand and simplify complex concepts for different audiences Excellent written and verbal communication skills; comfortable creating and presenting various content Proven track record working collaboratively to take new products and features to the market and drive their continued success Ability to work on multiple projects simultaneously, while focusing the right level of effort on each Demonstrated critical thinking and decision-making skills to navigate obstacles, propose solutions, and resolve issues Metrics-driven and focused on driving incremental results Natural curiosity and empathy for customers and their challenges Even better: Experience in B2B marketing, with exposure to both enterprise and SMB businesses Experience with MarTech/CDP/iPaaS software For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $150,200 - $166,900/year with an expected On Target Earnings (OTE) between $166,900 - $185,400/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging. Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty. Braze is proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. In 2025, we were recognized as one of Built In's Best Places to Work. In 2024, we were included in U.S. News & World Report's Best Companies to Work For (Top 10%) and recognized in Great Place to Work's Fortune Best Medium Workplaces, Fortune Best Workplaces in Technology, Fortune Best Workplaces for Parents, and Fortune Best Workplaces for Women. Additionally, we were featured in Great Place to Work UK's Best Workplaces, Best Workplaces in Europe, Best Workplaces for Development, Best Workplaces for Wellbeing, Best Workplaces for Women, and Best Workplaces in Technology. You'll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, São Paulo, Seoul, Sydney and Tokyo - not to mention our employees in nearly 50 remote locations. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you. Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Posted 30+ days ago

Senior Associate Product Marketer-logo
Senior Associate Product Marketer
AAA Northern California, Nevada and Utah Insurance ExchangeWalnut Creek, CA
Why Work For Us? Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position 401k Matching - $1 for $1 company match up to 6% of eligible earnings per pay period Benefits- Medical, Dental, Vision, wellness program and more! Paid Holidays Paid Time Off- Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities. Collaborative Environment- AAA will value your contribution to providing exceptional service to our members Free AAA Classic Membership AAA Product Discounts Tuition Reimbursement Program . At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life's roadblocks. We believe everything you do outside of work adds to who you are at work. Essential Functions Strategy and Execution- Own Product P&L and manage key business KPIs to accomplish strategic goals Marketing Strategic Plan Development & Execution- Responsible for development and execution of annual plans including business analytics, communication, digital and social media plans. Partner internally and externally to develop and execute marketing activities that drive growth and achieve targets Competitive Intelligence- Monitor competitor activities, including pricing, promotion, new product launches, advertising Marketing Budget- Manage marketing budget, including budget tracker, PO's and invoicing Project Management- Perform ad-hoc projects as needed to support Product Marketing Manager Communication/ Networking- Guide advertising agencies and production vendors to execute communication plan; Assist in vendor negotiations and selection to control expense; prepare materials with creative agencies Knowledge/Skills/Abilities Strategic leadership skills General management with P&L experience Proficient in financial and analytical thinking and analyses Effective communication, presentation and negotiation skills Proven cross-functional manager, team influencer and problem solver Education & Experience/Licenses & Certification College degree (MBA or Master's preferred) 4-6 years related work experience Retail or consumer packaged goods experience (required) #OLG_RX #LI-OH1 We target between minimum and midpoint of the range, and all offers are subject to a fair pay analysis- Compensation Range: Min: $129,223.00- Mid: $161,528.00- Max: $193,834.00

Posted 2 weeks ago

Product Manager Sales - Heat Trace Products-logo
Product Manager Sales - Heat Trace Products
SunsourceKnoxville, TN
Carotek, a SunSource company, provides process equipment solutions for the industrial, commercial and municipal markets in North Carolina, South Carolina, Tennessee, Georgia and Virginia. Carotek represents over 85 manufacturers as their process equipment distributor, representative, and repair center for pumps, blowers, heat exchangers, valves, instrumentation, IIoT, steam, hydronics and municipal products. www.carotek.com This position will serve as the subject matter expert (SME) for all of Carotek's industrial heating products, including heat trace, immersion heaters, temperature controllers, and related systems. The candidate will provide technical assistance to both internal teams and external customers, ensuring optimal application and performance of products. The expectation will be to work with the sales team to understand customer needs and provide product recommendations that align with their requirements. Additionally, we would expect this candidate to provide support in the preparation of technical proposals and quotations, offer training and product demonstrations, and attend customer meetings to ensure successful product adoption. The ideal candidate will have Industrial Heating experience in either a technical capacity or sales capacity. This position is responsible for executing sales strategy and initiating contact with existing and potential customers in the five state region Carotek serves (NC, SC, VA, TN, and GA). The preferred location for the candidate to reside is in North Carolina or South Carolina. Experience, Education and Skills Associates degree in a technical field or business concentration; Bachelor's degree preferred. Four years' experience in Industrial Sales selling Industrial Heating products or a closely related product Experience selling industrial heating products and components is preferred Working knowledge of Word, Excel and CRM (InFor). Ability to multi-task various activities with shifting priorities; Ability to read, analyze and interpret technical documents and product specifications; Ability to identify critical decision makers within customer organizations; Ability to recognize customer's needs beyond the stated or obvious; Ability to work in a professional manner with individuals from varying backgrounds, experience and educational levels. Must possess a valid state driver's license and acceptable driving record. Essential Functions Acting as a consultative business partner, problem solver, trusted advisor and technical expert in the application of our Industrial Heating products, the person in this position will assist customers in the application of the products and services to meet their needs resulting in revenue generation. Calls on end-users such as engineers, technicians and supervisory personnel in Industrial, Commercial and/or Municipal accounts providing process solutions and application advice on our products Calls on architectural and engineering firms who service our end-user customer base conducting informational training sessions on our products and their application Establishes effective relationships with customers to gain their trust and confidence in applying our products Grows territory by increasing penetration of existing accounts and developing new accounts Reviews specifications, application requirements and other documents and works closely with Inside Sales for preparation of resulting quotations Advise our Inside Sales team as to margins to utilize for particular accounts or projects Develops and delivers sales presentations and closes sales in a professional and effective manner Provides technical support for customers in the proper use, operation and maintenance of our equipment Participates in local job-related professional organizations such as ISA, WEF, ASHRAE and ASPE Monitors, analyzes and communicates monthly sales data to contribute to product and service planning Participates in sales forecasting and planning for the assigned territory Maintains CRM database Maintains strong principal relationships Attends factory training sessions and trade shows for products represented Maintains up-to-date awareness of competitive activity, industry trends, new products and other general information of interest to customers Communicates with co-workers, management, customers and others in a professional and courteous manner Conforms to all safety rules and uses appropriate safety equipment, if any. Travel Occasional travel is expected which may require overnight stays and weekends. Ability to transport self to various facility sites as required. www.carotek.com www.sun-source.com We are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN E-Verify. If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodations in the application process will be returned. Sun-Source | Privacy Policy

Posted 30+ days ago

Investment Product Associate, Alternatives-logo
Investment Product Associate, Alternatives
Massmutual Financial GroupNew York, NY
The Opportunity As a member of the Alternatives Product team, the Investment Product Associate will play a pivotal role in supporting advisors by providing in-depth product education, and analytical expertise related to a range of third-party Alternative Investments including Private Equity, Private Credit, Exchange Funds, 1031/721 Exchange and Hedge Funds. In this dynamic and fast-paced role, you will help advisors enhance their client portfolios with innovative investment solutions while working alongside a collaborative, forward-thinking team. The Team The Alternatives Product team's mission is to empower advisor practices, agencies, and MassMutual to excel in the HNW space by offering open architecture solutions and expertise. We are dedicated to helping clients achieve their financial goals to grow and transition their wealth through informed investing. The Impact: As an Investment Product Associate, you will work closely with a variety of internal and external stakeholders-including fund sponsors, Alternative fintech platforms, the internal new business team/operations, and financial advisors on a comprehensive range of offerings. Key responsibilities include: Accountable for being subject matter expert on approved alternatives and assisting advisors with education, use cases and ad hoc implementation questions related to subscription and redemption process. Understand and effectively communicate complex alternative investment capabilities pertaining to both private and registered investment vehicles, to advisors and their prospective clients. Enhance and create educational resources, ensuring advisors are equipped with up-to-date knowledge on suite of offerings and alternatives platforms. Present MassMutual's Alternative products range to Financial Advisors via workshops and investment symposiums. Proactive outreach to Advisors and Investment Specialist (meetings, phone calls, emails), to deliver key messages about MassMutual's approved alternatives products and capabilities. Partner with internal Business Development teams on available alternative strategies and subscription process. Develop relationships with industry peers to foster best practice within Wealth Management channel in the US. Evaluate cases with advisors and works as a sounding board to vet strategies available and pinpoint / narrow potential solutions. Develops in-depth knowledge of the assigned clients, their sensitivities, and their business needs to effectively influence their decision-making. Collaborate with advisor and operations teams to ensure a smooth and efficient client onboarding experience. Leverage technology to drive process efficiencies and improve team workflows. Apply your understanding of portfolio management to recognize how Alternatives investments fit into broader financial plans, supporting client goals. Assist in maintaining policies and procedures and internal communications. Maintain a deep understanding of the Alternatives landscape, including competitor updates, product trends, advisor preferences for both private and registered investment structures. Travel required, 20% of time. The Minimum Qualifications Bachelor's Degree FINRA Series 7 at time of application or must obtain within 90 days of hire 5+ years' work experience in the financial services industry 3+ years of experience with Alternatives in the financial services industry and/or within financial institutions (banks, credit unions, wires, broker dealers) 1+ years' experience presenting to or interacting with advisors 3+ year of experience working with Microsoft Suite (Work, Excel, PowerPoint) The Ideal Qualifications Proven experience working with Sales professionals and directly with clients related to alternative distribution Proven ability to collaborate wholesalers and intermediaries In-depth knowledge of investment vehicles such as interval funds, BDCs, Non-traded REITS, private funds, etc. Has trained advisors or sales assistants on private placement subscription and redemption process across product verticals. Experience with more complex investments and solutions designed for HNW clients. Excellent interpersonal skills and strong desire to solve problems. Proven client service skills with stakeholders and clients. Self-motivated with excellent organizational and a keen attention to detail. Ability to thrive in a fast-paced environment. Strategic mindset with the capability to work cross-functionally in a collaborative environment. What to Expect as Part of MassMutual and the Team Regular meetings with the Alternatives Product and Structured Investments team. Focused one-on-one meetings with your manager. Access to mentorship opportunities. Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups. Access to learning content on Degreed and other informational platforms. Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits. #LI-CR41 Salary Range: $137,800.00-$180,800.00 At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. Why Join Us. We've been around since 1851. During our history, we've learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard. We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It's more than our company structure - it's our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual. MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.

Posted 30+ days ago

Lead Product Designer-logo
Lead Product Designer
Nightfall AISan Francisco, CA
Nightfall AI (www.nightfall.ai) is the unified platform that prevents data leaks and enables secure collaboration by protecting sensitive data and controlling how it's shared. For decades, legacy data leak prevention (DLP) solutions have failed to adequately protect sensitive information. Traditional DLP is outdated, intrusive, and complex - it wasn't designed for today's modern enterprise where users continuously share data across interconnected SaaS applications, endpoints, and now generative AI. Nightfall AI is the first AI-native DLP solution. We leverage AI to achieve twice the accuracy with a fraction of the false positives that overwhelm security teams. Nightfall does this without disrupting modern work patterns. Our AI-native platform spans sensitive data protection across SaaS, email, data exfiltration prevention on SaaS, endpoints, and data encryption. Nightfall's Developer Platform provides an open, flexible environment for developers to integrate our data classification and protection capabilities anywhere, including establishing trust boundaries for AI model building and consumption. About the Position: We're seeking a highly skilled UX designer to lead UX design and help us drive towards making Nightfall AI a benchmark for UX designers. You'll lead the design of intuitive, engaging, and user-friendly experiences across our products and platforms. Responsibilities Create high-quality deliverables throughout the design process including wireframes, user flows, prototypes and pixel-perfect visual design Collaborate with engineering, product management, and other cross-functional teams from concept to implementation of features Conduct user research, analyze user feedback, and translate insights into actionable design recommendations. Build strong relationships with customers to ensure designs address user needs. Develop and maintain design system, guidelines, and best practices. Partner with engineering to ensure precise implementation of design specifications. Communicate design decisions and solutions to stakeholders, including executives, product managers, and engineers. Qualifications A minimum of 4 to 6 years of hands-on UX design experience for software products Strong creative, and problem-solving skills with meticulous attention to detail and commitment to high quality execution. Strong proficiency in leveraging AI tools throughout the design process - from research and ideation to prototyping and production of high-fidelity UX design. Self-motivated approach to finding optimal solutions to complex problems. Great listening skills with emphasis on understanding diverse perspectives. The portfolio showcases your interaction design expertise, visual design skills, and creative problem-solving ability. Experience with design tools, such as Sketch, Figma, Adobe XD, or InVision. Bachelor's degree in Design, Human-Computer Interaction, or a related field. This role is not for: Those uncomfortable with ambiguity, advocating for solutions, or driving the end-to-end design process forward. Designers who prefer to complete their work and hand it off without involvement in implementation. About Nightfall: Nightfall is a cybersecurity startup dedicated to helping organizations secure and manage their sensitive data. As a leading enterprise technology company, our product affects the personal data that people entrust businesses to store & process with care every day. Critical data in modern organizations is often sprayed across a broad set of cloud data silos, and it's a herculean task for security & compliance teams to monitor, manage, and protect this highly sensitive data. Via machine learning, our product makes it easy for organizations to discover, classify, and protect this sensitive data across their cloud footprint - such as their corporate SaaS, data infrastructure, and even their own apps. In doing so, we prevent data leakage, provide unprecedented data visibility & protection across the cloud, and enable compliance. We're a technology startup founded in San Francisco, well-funded by leading institutional investors like Bain and Venrock, and a cadre of security & IT leaders from Okta, Salesforce, Atlassian, Splunk, FireEye, and more. Learn more on our website www.nightfall.ai or by reaching out via email at careers@nightfall.ai.

Posted 30+ days ago

Director Of Digital Experience, Product Owner-logo
Director Of Digital Experience, Product Owner
Ameriprise FinancialCharlotte, NC
Ameriprise Financial has an exciting opportunity for a Director of Digital Experience, Product Owner to join our team! In this role, you will provide strategic and operational leadership to Product Owners, prioritizing programs of work for their Agile teams and identify new opportunities for the business. The Director of Digital Experience will partner with key stakeholders to define goals, success criteria and measurable outcomes for delivering ongoing value. You will collaborate effectively with key leaders and partner organizations to deliver outcomes, including responsibility for the ultimate delivery of scope and quality. Key Responsibilities Prioritize programs of work and assess quality of outcomes. Ensure delivery of scope and assess for continuous improvement. Identify new opportunities to drive value and deepen customer relationship through ongoing assessment of customer needs and goals. Adjust product strategy in partnership with teams. Ameriprise views indirect leadership section as part of a true hierarchy. Create compelling product vision - develop and execute product roadmap with a focus on measurable business outcomes. Understand business strategy and customer goals. Define Key Performance Indicators (KPI's) for the customer and business and regularly monitor progress toward goals. Regularly track and share progress with stakeholders and team. Serve as engagement point for shared services teams (teams in Digital Experience that provide resources to the Agile teams.) Collaborate with key leaders and partner organizations to deliver outcomes. Lead one or more Product Owners. Provide people leadership through effective coaching, feedback and sound performance management practices. Act as champion for the team and intervene on matters that create roadblocks to individual or organizational success. Set department initiatives and aligns and sets individual performance goals. Manage annual product budget to effectively deliver products in collaboration with Manager and Senior Manager Product Owners. Required Qualifications Bachelors degree or equivalent (4-years) 7-10 years of relevant experience. Post-secondary education and relevant work experience may be interchanged to meet the combined total years of minimum required qualifications for education and experience. Hands on experience as product manager of software-based solutions. Strong written and verbal communications skills, including the ability to clearly articulate concepts and rationale. Preferred Qualifications Strong analytical skills with ability to collect absorb and analyze info quickly and independently. Highly motivated and influential leader with ability to take initiative, set priorities and perform tasks with minimal guidance. Proven experience in managing priorities, strategies, relationships. Experience with JIRA, ProductBoard, and other tools to support agile methodology. Experience with setting technology strategy in alignment with business priorities. Experience working in a leadership capacity directing the outcomes of staff in an Agile structure. Executive communication skills, verbal and written, and the ability to communicate complex technical information in simpler terms. About Our Company We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world. Base Pay Salary The estimated base salary for this role is $128,400 - $173,300/ year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances. Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Exempt/Non-Exempt Exempt Job Family Group Business Support & Operations Line of Business MARKT Marketing

Posted 6 days ago

Product Demonstrator Part Time-logo
Product Demonstrator Part Time
CrossmarkClarksville, IN
Job Posting Overview Weekly Pay Flexible Schedule Fun Work Environment Career Advancement Opportunities Online and/or on-the-job training This part time associate samples products for suppliers within a Sam's Club location. Product Demonstrators introduce customers to new and exciting items and brands by conducting product tasting events, sampling, or demonstrations. Customer service, Food handling, bartender, server, cashier, stocker, demonstrator, brand ambassador, or brand advocate experience is beneficial but not required. Responsibilities Engaging customers to communicate key points about products. Ensuring compliance with food safety requirements while preparing samples (cook, process, plate, serve). Working with the team to achieve sales goals for the products. Qualifications Must be 16 years of age (Alcohol and Production requires 18+) Weekends (Friday-Sunday) preferred; holidays & weekday work available Reliable access to a smartphone or tablet on days worked The ability to safely use appliances (microwave, toaster oven, hot plate) The ability to stand to perform the event for the duration of the event We welcome applicants without a high school or college degree, have no experience or are returning to the workforce and/or have military experience. We provide comprehensive online and/or on-the-job training to get you working quickly. Work Environment Moderate to high noise levels associated with a retail grocery warehouse environment. Some exposure to cold, refrigerated conditions, food products and cleaning chemicals. A complete job description will be provided during the interview process. We are an equal employment opportunity employer. Salary Starting at $15.00 / hr

Posted 30+ days ago

McKesson Corporation logo
Ccaas Platform & Innovation Product Lead
McKesson CorporationIrving, TX
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Job Description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

Current Need:

McKesson is seeking a CCaaS (Contact Center as a Service) Platform & Innovation Product Lead to help drive the strategy, implementation, and continuous improvement of our cloud-based contact center platform. This role will be responsible for assisting the CCaaS roadmap, optimizing omnichannel customer engagement, and ensuring seamless integration with Salesforce Service Cloud to deliver a unified agent and customer experience.

The ideal candidate has deep expertise in CCaaS platforms (Genesys Cloud, Five9 or similar), AI-driven automation, WEM/WFM, and CRM integration (Salesforce Service Cloud). They will collaborate with cross-functional teams-including McKesson Technology Teams, contact center business operations including back-office WFM teams, and executive leadership-to enhance contact center operations, drive AI-powered automation, and improve customer satisfaction.

Key Responsibilities:

Product Strategy & Roadmap

  • Drive and execute the CCaaS product roadmap, ensuring seamless integration into the Customer Experience Organization (CxO) and with Salesforce Service Cloud platform.

  • Identify opportunities for AI-driven automation, self-service, and real-time analytics to improve efficiency.

  • Partner with business stakeholders to gather requirements and translate them into scalable CCaaS features.

  • Work closely with CxO Leadership and various key stakeholders, IT, Sales, CCaaS vendors, and Product teams to gather requirements and feedback.

CCaaS & Salesforce Integration

  • Ensure real-time synchronization between CCaaS and Salesforce for seamless case management and agent efficiency.

  • Optimize omnichannel routing, CTI, IVR, and AI-powered self-service capabilities.

  • Work with IT and vendors to enhance contact center automation, Workforce Engagement Management (WEM), and analytics.

Cross-Functional Collaboration

  • Work closely with customer service leaders to improve agent efficiency and customer interactions.

  • Partner with IT, developers, and third-party vendors to implement and optimize Salesforce and CCaaS capabilities.

  • Act as the bridge between technical teams and business users, ensuring smooth adoption of new features.

Technology Evaluation and Implementation

  • Partner with McK Technology to evaluate emerging digital technologies, tools/platforms, and make recommendations on impact to business.

  • Oversee the implementation of solutions, ensuring they are integrated into existing systems and processes effectively.

Optimization & Continuous Improvement

  • Monitor contact center KPIs (AHT, CSAT, FCR, ASA, etc.) and optimize platform configurations accordingly.

  • Leverage speech analytics, AI-driven insights, and sentiment analysis to enhance customer interactions.

  • Lead training sessions and change management efforts to drive adoption of CCaaS and CRM-integrated tools.

Minimum Requirement:

  • Degree or equivalent and typically requires 7+ years of relevant experience.

Critical Skills:

  • 7+ years of experience as a CCaaS Product Owner, Contact Center Technology Manager, or similar role with CCaaS platforms (Genesys CX, Five9, or equivalent).

  • 5+ years of experience with Salesforce.com or other CRM.

  • Strong understanding of contact center operations, case management, and omnichannel customer service.

  • Strong understanding of Salesforce Service Cloud integration with CCaaS solutions.

  • Experience with AI-powered automation, conversational IVR, and real-time analytics.

  • Proven track record in agile product management, backlog prioritization, and roadmap execution.

Additional Skills:

  • Experience integrating CCaaS with Salesforce Service Cloud to streamline agent workflows.

  • Familiarity with speech analytics, sentiment analysis, and predictive customer insights.

  • Knowledge of healthcare contact center environments and regulatory considerations.

  • Certifications in CCaaS platforms, Agile Product Ownership, or ITIL.

Working Conditions:

  • WFH/Office Demands

  • Travel up to 20%

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$105,500 - $175,900

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!