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Treasury Management, Account Analysis Product Manager-logo
Treasury Management, Account Analysis Product Manager
First Horizon Corp.Dallas, TX
Location: Birmingham, AL; Memphis TN, Lafayette, LA; New Orleans, LA; Dallas Texas; Miami, FL; Charlotte, NC; Nashville, TN; Knoxville, TN; Atlanta, GA; Orlando, FL; Tampa, FL; and Houston, TX This role is for an Account Analysis Product Manager with our TM Revenue Management team. This position is primarily responsible for managing analysis pricing and billing activities related to Treasury Management. Responsibilities will include managing the billing platform, coordinating and implementing annual pricing changes, providing monthly and ad hoc analysis and reporting, collaborating with Treasury Management Product Owners, and identifying further optimization/improvement opportunities. ESSENTIAL DUTIES AND RESPONSIBILITIES Act as subject matter expert for owned product(s) with deep expertise including but not limited to features, functionality and customer journey. Execute and help develop the product roadmap. Manage, prioritize, and track implementation of features within the program backlog. Ensure work focuses on features with maximum value that are aligned with product strategy and aligns with enterprise goals and vision. Collaborate with subject matter experts across the enterprise to document current and future state of Revenue Management. Align with critical partners such as Operations, Technology, Accounting, Compliance, Risk and audit, et a, to identify and document deliverables, dependencies, and risks. Support the research, analysis, and business case development supporting Product Partners update/launch of new products and services. Perform other duties and/or special projects as assigned. SUPERVISORY RESPONSIBILITIES No direct supervisory responsibilities QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: 5+ years of experience or equivalent combination of education and experience in the Treasury Management Pricing/Billing space Knowledge of cash management products and services (ACH, Wire, Credit Card, Checking Accounts, Loans, Reporting) 3+ years Project Management UAT experience COMPUTER AND OFFICE EQUIPMENT SKILLS Microsoft Office suite Special software: SQL programing a plus CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc) None required About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com. Benefit Highlights Medical with wellness incentives, dental, and vision HSA with company match Maternity and parental leave Tuition reimbursement Mentor program 401(k) with 6% match More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Posted 1 week ago

Gvp, Product Management (Business Products)-logo
Gvp, Product Management (Business Products)
GartnerStamford, CT
About the role: This leadership position within Gartner's Global Business Services (GBS) division is responsible for directing the strategic development and management of our GBS product portfolio. As a key member of the Global Product Management (GPM) senior leadership team, you will devise and implement strategies to enhance License Utilization (LU) and Contract Value (CV) growth, improve client retention, and optimize performance across services such as HR, Supply Chain, Finance, and more. Your responsibilities include innovating current offerings, identifying new growth opportunities, and representing the GBS portfolio for Team NCVI. This role requires a strategic thinker with a strong market acumen and a history of driving product success. What you will do: Establish a clear vision and direction to drive strategic results, impacting Gartner's growth trajectory. Refine and implement a product strategy aligned with organizational objectives for sustained growth. Innovate and enhance portfolio offerings to deliver optimal value for executive business leaders in target functions. Set the vision for accelerated Contract Value (CV) growth within the GBS portfolio by integrating and aligning with Team NCVI. Oversee product management across multiple groups, ensuring portfolio growth and alignment with Gartner's goals. Proactively identify challenges and implement practical solutions to minimize performance issues and address client retention challenges, leveraging opportunities across Team NCVI (sales, service, research, conferences). Engage with senior executives (e.g., OC, OC-1, OC-2) to ensure alignment and foster cross-functional collaboration. Utilize analysis and measures to motivate and encourage associates to consistently achieve and improve. Collaborate with various teams across the organization to deliver key Mission Critical Priorities (MCPs) timely, ensuring clients receive exceptional value from services. Build and lead a high-performing team, fostering innovation and accountability. What you will need: 15+ years of relevant work experience. Expertise in product management, with at least 10 years in Products or Services. Extensive experience in people management and driving business growth through product development and strategy. Ability to strategize and implement product management processes. Strong skills in presenting ideas to executives and larger audiences. Experience leading cross-functional teams and guiding sales strategy is preferred. Ability to set clear objectives, measure performance, and ensure accountability for results. Strong prioritization skills to align initiatives with organizational goals. Outstanding communication, organizational, and interpersonal skills. Ability to simplify complex ideas into concise value statements. Capability to work under challenging deadlines and demonstrate project management skills. Proven ability to develop actionable business strategies for revenue and market growth. Demonstrated entrepreneurship, agile leadership, and problem-solving skills. #LI-MB12 Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 240,000 USD - 315,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com. Job Requisition ID:100450 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

Posted 1 week ago

Manager, Technical Product Management-logo
Manager, Technical Product Management
AAA Northern California, Nevada and Utah Insurance ExchangeWalnut Creek, CA
Why Work For Us? Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position 401k Matching - $1 for $1 company match up to 6% of eligible earnings per pay period Benefits- Medical, Dental, Vision, wellness program and more! Paid Holidays Paid Time Off- Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities. Collaborative Environment- AAA will value your contribution to providing exceptional service to our members Free AAA Classic Membership AAA Product Discounts Tuition Reimbursement Program . At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life's roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. NOTE: This position is hybrid and requires two days a week onsite in our Walnut Creek, CA office. JOB SUMMARY The Manager, Technical Product Management is responsible for ensuring our advanced technology strategy, roadmap, and prototype development directly translate into enhanced value and experiences for our members. This role requires a unique blend of technical expertise, strategic vision, and market insight to identify opportunities, prioritize initiatives, and deliver impactful solutions that resonate with our Membership. The Manager, will also partner with business line operators, Corporate Strategy, and IT, this leader will guide the organization in leveraging AI, computing, and data to achieve key enterprise objectives, improve operational efficiency, and foster innovation from a Member centric perspective. For example, this could include technological advancements that lead to faster roadside assistance, more personalized travel experiences or more intuitive access to AAA's discounts and rewards program. RESPONSIBILITIES / JOB DUTIES Advanced Technology Strategy and Roadmap: Identify and evaluate emerging trends and technologies in AI, computing, and data to determine their potential impact on the business. Define and prioritize strategic initiatives that align with business goals and leverage advanced technologies to drive innovation and competitive advantage. Translate the technology strategy into actionable roadmaps, outlining key milestones, dependencies, and resource allocation. Communicate the technology vision, strategy, and roadmaps to stakeholders, ensuring alignment and buy-in across the organization. Prototype Development and Innovation: Oversee the strategic direction and development of prototypes that explore and validate the feasibility and value of new advanced technology solutions. Collaborate with stakeholders to define prototype requirements, design experiments, and evaluate results. Drive a culture of innovation by fostering experimentation, learning, and continuous improvement in prototype development. Ensure that prototypes are aligned with the overall technology strategy and have the potential to be scaled and integrated into production systems. Collaboration and Guidance: Partner with business line operators to understand their needs and identify opportunities to leverage AI, computing, and data to solve business challenges and create new value. Work closely with Corporate Strategy to align technology initiatives with overall business strategy and ensure that technology investments support long-term objectives. Collaborate with IT to ensure the efficient and effective implementation and integration of advanced technology solutions. Provide guidance and thought leadership to the organization on best practices for leveraging AI, computing, and data to achieve key enterprise objectives, improve operational efficiency, and foster innovation. Performance Monitoring and Reporting: Define and track key performance indicators (KPIs) to measure the effectiveness of advanced technology initiatives and prototype development efforts. Monitor technology trends and competitive landscape to identify potential risks and opportunities. Provide regular reports and updates to stakeholders on the progress and impact of advanced technology initiatives. KNOWLEDGE / SKILLS / ABILITIES Deep understanding of software development methodologies and technologies, with specific expertise in AI, computing, and data-related fields. Proficiency in algorithmic design, machine learning and optimization, statistical analysis, data visualization and reporting, data mining and pattern recognition, business intelligence and data warehousing Proven ability to define and execute product strategies and roadmaps that leverage advanced technologies, including AI, computing, and data solutions. Strong analytical and problem-solving skills, with a data-driven approach and the ability to analyze complex datasets and derive actionable insights. Excellent communication, presentation, and interpersonal skills, with the ability to effectively communicate technical concepts to both technical and non-technical audiences. Ability to lead and influence cross-functional teams, including engineering teams specializing in AI, computing, and data science. Strong customer empathy and a passion for building great products that leverage the power of AI, computing, and data to solve real-world problems. Familiarity with Google Cloud Platform (GCP) and its AI/ML, data analytics, and computing services is a strong advantage. EDUCATION, COMPETENCIES, CERTIFICATIONS/LICENSES Minimum Qualifications Bachelor's degree in Computer Science, Engineering, AI, Machine Learning, Data Science, or a related area. 7+ years of experience in product management, with a focus on technical products and a proven track record of successfully launching AI-powered, data-driven solutions. 5+ years of experience in a leadership role, managing product management teams and providing guidance on the development of complex technical products. Preferred Qualifications MBA or a Master's degree in Computer Science, Engineering, AI, Machine Learning, Data Science, or a related area. #LI-VB1 #VIC_RX We target between minimum and midpoint of the range, and all offers are subject to a fair pay analysis- Compensation Range: Min: $149,109.00- Mid: $166,315.00- Max: $183,518.00

Posted 2 weeks ago

Product Management - Business Payments Network Fraud And Compliance-logo
Product Management - Business Payments Network Fraud And Compliance
Bottomline TechnologiesPortsmouth, NH
Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! The Role The Product Management leader for Business Payments Network Fraud and Compliance is a position responsible for the multidimensional ownership of fraud prevention, risk management, and regulatory compliance for Bottomline's business payments network, Paymode. This role demands deep current knowledge of the threat environment, in support of a robust, pragmatic focus on policy development, documentation of detailed product requirements, and coordinating with engineering teams on product solution formulation and delivery. Success in this role depends on proactive engagement with peer teams in cybersecurity, operations, and technology, with the goal of safeguarding the network of customers, vendors, and partners. How you'll contribute Policy Development: Define, develop, and maintain policies and standard operating procedures to protect the company and the participants in the business payments network. Regulatory Compliance: Maintain a deep understanding of regional and national regulations and settlement system rules pertaining to payment processing and ensure ongoing organizational compliance. Risk Mitigation: Understand the risk exposures associated with an enterprise-scale payments processing solution, the potential mechanisms for controlling against those risks, and how to deploy and maintain those mechanisms in a commercially reasonable manner. Operational Support: Assist operational teams in the execution of risk management strategies by identifying cost-effective internal technology enhancements and third-party tools that can be used to optimize risk management and compliance efforts. Solution Formulation and Coordination: Lead the requirements gathering, documentation, coordination and rollout of both external solution integrations and internally developed technology solutions. Threat Vector Risk Awareness and Communication: Maintain a comprehensive understanding of the current fraud and risk landscape, and regularly distill and communicate this information to leaders. Business Development Support: Assist in supporting new business opportunities while ensuring alignment with the company's strategic goals and risk management policies, including through interactive customer sessions and completing associated documentation. Audits and Assessments: Lead, or actively support, assessments and audits of the business payments network to ensure ongoing security and compliance. If you have the attributes, skills, and experience listed below, we want to hear from you. A Bachelor's or advanced degree in finance, business administration, information technology, or a related field (e.g., accounting, law) is preferred. At least 5 years of experience focused on fraud prevention, risk management, and regulatory compliance within the payments industry in the United States. At least 3 years of experience in Software as a Service, ideally in Product Management or other collaborative role working with technology and business teams in an Agile framework to formulate and integrate technology solutions. Demonstrated ongoing engagement in professional development activities to stay abreast of the evolving landscape of fraud and compliance within the payments industry. Certifications such as Certified Fraud Examiner (CFE) or Certified Risk Professional (CRP) are highly desirable. #LI-AD1 We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

Posted 1 week ago

Manager, Product Management-logo
Manager, Product Management
MasterCardO'fallon, MO
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Management Job Title Manager, Product Management - NAM Security Solutions Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. Overview Mastercard develops and delivers world-class risk, security products and services for its customers across the globe. As part of the North America Services organization, the Security Solutions team is focused on market management and commercialization of security and fraud products that drive value and a better experience for issuers, merchants and consumers. This role will join the NAM Security Solutions product team. The Security Solutions (SSO) team at Mastercard delivers technology, products, and services that facilitate seamless, fast, and secure payments across the network. These solutions leverage the latest technologies, a vast array of data resources, and artificial intelligence (AI) to provide services that benefit the entire payments ecosystem. The candidate will serve as a market manager for a suite of products and collaborate with internal partners within the region and at the global level to lead the launch and expand use of Mastercard's industry-leading security and decisioning solutions. The role will require collaboration and coordination across the Mastercard organization to define, deliver and expand the use of our solutions in new and existing customer segments. The candidate will have responsibility for market product management, go to market and commercialization strategies, and achievement of revenue targets while helping ensure the maximization of value for Mastercard and our customers. The candidate will be responsible in ensuring that the products they manage are successful throughout all phases of the lifecycle - create, sell, deliver and run. Role & Responsibilities: Lead the development and execution of comprehensive go-to-market strategies for Mastercard's Security & Decisioning suite of products. Drive the planning, coordination, and implementation of product launches, ensuring alignment with market needs and customer expectations. Collaborate with cross-functional teams including global product, sales, account management, and customer success to ensure seamless product integration and a cohesive customer experience. Champion the commercialization process from ideation to launch, ensuring that products are positioned effectively in the market. Monitor and analyze customer feedback to inform product enhancements and strategies. Take ownership of product launch activities, including training internal teams, hosting external webinars, and monitoring post-launch performance. Build strong relationships and collaborate with cross-functional teams including global product, sales, account management, and customer success to ensure seamless product integration and a cohesive customer experience Conduct market research to identify emerging trends, customer pain points, and competitive opportunities. Leverage these insights to contribute to product roadmap discussions and strategic decision-making. Serve as a Subject Matter Expert and support product development and sales opportunities All About You: 5+ years of relevant experience, preferably within the payment industry Experience working with both large and emerging Financial Services, Technology, Service Providers, Processors, and/or digital platform partners. Demonstrated ability to act with a persistent and relentless sense of urgency. Strong analytical skills. Excellent relationship building skills; able to build and maintain strong, positive working relationships across multiple business functions. Ability to think strategically about complex issues, driving thoughtful recommendations and action plans. Self-starter, highly organized, collaboration-minded and results driven. Ability to multi-task and work on multiple projects in a fast-paced environment. Proficiency in Microsoft Excel and PowerPoint. Overnight travel required (5-10%) Bachelor's degree (advanced degree/MBA a plus) Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more. Pay Ranges O'Fallon, Missouri: $137,000 - $218,000 USD Purchase, New York: $158,000 - $251,000 USD

Posted 2 weeks ago

Senior Director Of Product Management - Virtual Agent-logo
Senior Director Of Product Management - Virtual Agent
GenesysNew Jersey, NJ
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Job Description We are seeking a dynamic and experienced Director of Product Management to lead our Virtual Agent strategy. This strategic role is critical in defining and shaping the future of our Virtual Agent Platform, advancing the next generation of self-service technologies for customer interaction. The ideal candidate will have a proven track record of driving product strategy, leading cross-functional teams, implementing design thinking principles, engaging directly with key customers, and delivering innovative AI-based solutions. Key Responsibilities: Lead the product vision, strategy, and execution for the Virtual Agent platform, from ideation to launch. Define and implement a forward-looking product roadmap aligned with business goals and industry trends. Champion design thinking methodologies to ensure customer-centered innovation and seamless user experiences. Oversee the development and enhancement of self-service AI technologies, including Generative AI and Large Language Models (LLMs), to meet evolving customer needs. Engage with key customers directly, focusing on: Building and maintaining lighthouse and referenceable accounts to showcase success stories and serve as a benchmark for future product iterations. Identifying and resolving adoption issues, ensuring the successful deployment and ongoing use of the Virtual Agent platform. Serving as a subject matter expert in customer briefing sessions, providing deep insight into product vision, strategy, and value proposition. Collaborate with engineering, design, marketing, and customer success teams to deliver best-in-class solutions. Lead cross-functional teams, ensuring alignment across departments to achieve product success. Engage with stakeholders at all levels to advocate for the product vision and ensure its successful integration with existing and new technologies. Continuously iterate on product design and delivery processes based on user feedback, industry trends, and business needs. Required Experience: 10+ years of product management experience in technology or software-based companies. Demonstrated success in leading the development and execution of AI-driven products or customer service solutions. Proven ability to apply design thinking to solve complex problems, with a customer-first mindset. Experience in driving product lifecycle management, from concept and ideation through market launch and ongoing improvement. Strong leadership and management experience, especially in cross-functional environments where collaboration across teams is key. Comprehensive understanding of AI technologies, including Generative AI, Large Language Models (LLMs), and their application in virtual agent and self-service platforms. Leadership & Cross-Functional Collaboration: Strong leadership skills, capable of managing teams and influencing company-wide initiatives. Extensive experience in cross-functional work, collaborating with multiple departments to drive project success. Ability to motivate and guide teams in a fast-paced environment while fostering a culture of innovation and accountability. Expertise in working with stakeholders across various functions to align on strategy and execution. Key Customer Engagement: Proactively manage lighthouse or referenceable accounts, ensuring that high-value customers can be leveraged as success stories to influence broader adoption. Identify and address any adoption challenges within customer accounts, ensuring optimal implementation and integration of the Virtual Agent platform. Act as a trusted advisor and product expert in customer briefings, articulating the product's value, roadmap, and long-term vision to key customer stakeholders and partners. AI and Emerging Technology Expertise: In-depth understanding of Generative AI and LLMs, with proven experience in developing AI-driven products using these technologies. Ability to leverage Generative AI for automating and enhancing customer service experiences. Experience working with AI platforms such as Genesys Cloud to create scalable and efficient self-service solutions. Ability to stay updated on advancements in AI and machine learning technologies and apply them to evolving product strategies. Design Thinking and Innovation: Proven experience in applying design thinking methodologies, leading product design and development based on customer needs. Strong focus on customer empathy, ensuring that all product decisions are user-centered and improve customer satisfaction. Ability to foster creativity and drive innovation through iterative design and rapid prototyping. Ideal Candidate: Strategic thinker with the ability to translate market needs and trends into innovative product solutions. Experience in leading product management for AI, virtual agents, or similar technologies. Highly collaborative, skilled in building and maintaining strong relationships across various teams and stakeholders. Excellent communication and presentation skills, capable of influencing at all levels of the organization. Comfortable working in a fast-paced, rapidly evolving industry while maintaining a focus on delivering high-impact results. Key Qualifications: Bachelor's degree in Computer Science, Business, or a related field. MBA or advanced degree preferred. Strong knowledge of AI-driven customer service platforms and virtual agent technologies. Proven leadership in guiding product development and market execution. Ability to adapt to a fast-changing environment and anticipate future market needs. Experience with cloud-based platforms and technologies like Genesys Cloud is highly desirable. Deep understanding of Generative AI technologies and LLMs and their application in improving customer interaction. What This Job Is Not: This is not a purely technical role-while an understanding of AI and cloud technologies is essential, the primary focus is on product strategy and leadership. This position is not limited to product development-it requires high-level strategy, stakeholder management, and a customer-centric mindset. It is not a siloed role-cross-functional collaboration is at the core of this position, requiring constant interaction with multiple departments. This is not a role for task managers-the ideal candidate is expected to lead, inspire, and strategically drive innovation, not just manage day-to-day tasks. #LI-Remote Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $183,250.00 - $359,650.00 Benefits: Medical, Dental, and Vision Insurance. Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments More details about our company benefits can be found at the following link: https://mygenesysbenefits.com If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com. Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HR@genesys.com. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting. This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Posted 1 week ago

VP, Cardholder Services Commercialization - Product Management-logo
VP, Cardholder Services Commercialization - Product Management
MasterCardPurchase, NY
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary VP, Cardholder Services Commercialization - Product Management Overview Global Cardholder Services builds and manages differentiated benefits that deliver Core CVP and grow Services revenues. The VP, Cardholder Services Commercialization plays a critical role on the global Cardholder Services team to lead go to market strategy, CVP development and drive benefits awareness and usage. Role This role will oversee a high performing team dedicated to bringing Cardholder Services benefits to market. The successful candidate will partner with key stakeholders across the Cardholder Services Program, Core Products, Regional Cardholder Services teams and our cross-functional enablement stakeholders to 1) create cardholder services sales and go to market strategies, 2) build compelling new benefits that enhance Core Products CVPs and 3) innovate on ways to drive benefits awareness and usage among consumers through our customers. The successful candidate will have strong commercial mindset to ensure sales enablement, understanding customer journeys and providing the necessary tools to sell optional Cardholder Services benefits. A hunger for data and understanding consumer trends is critical as the leader will partner with Core and Commercial Products to identify CVP enhancements and negotiate best-in-class differentiated benefits with new providers. This leader will also have a marketing mindset to help identify and innovate on opportunities to bring awareness to benefits that drives usage among consumers and demand from customers. About you Deep understanding of CVP drivers and Mastercard's revenue drivers in order to build business cases; helpful to have account management or business development experience Clear communicator with ability to deliver strong verbal and written messaging and influence through compelling narratives Collaborative partner with ability to seek input from cross-functional teams, synthesize needs of diverse stakeholders and optimize for the best outcome Customer-focused with ability to understand both customer and end consumer needs and represent both constituencies in go to market and new benefits development Comfort leading change, creating stakeholder alignment, escalating when necessary and owning decisions; ability to keep initiatives on track through influencing and leadership Compassionate people leader who attracts and retains top talent; committed to talent development; comfort sharing timely and actionable feedback Embody the Mastercard Way leadership principles Total Base Pay Range 223,000.00 - 357,000.00 USD Annual Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more. Pay Ranges Purchase, New York: $223,000 - $357,000 USD Atlanta, Georgia: $194,000 - $310,000 USD

Posted 1 week ago

Product Management Lead-logo
Product Management Lead
Glean Technologies, Inc.Palo Alto, CA
About Glean We're on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will work in tandem with expert AI assistants who find knowledge, create and synthesize information, and execute work. These assistants will free people up to focus on the higher-level, creative aspects of their work. We're building a system of intelligence for every company in the world. On the surface, you can think of it as Google + ChatGPT for the enterprise. Under the hood, our platform is the connective tissue between AI and knowledge. It brings all of a company's knowledge together, understands it at a deep level, provides industry-leading search relevance over it, and connects it to generative AI agents and applications. Glean was founded by a seasoned team of former Google search and Facebook engineers who saw a need in the enterprise space for their technical depth and passion for AI. We're a diverse team of curious and creative people who want to help each other get big things done-so we can help other teams do the same. We're backed by some of the Valley's leading venture capitalists-including Sequoia, Kleiner Perkins, Lightspeed, and General Catalyst-and have assembled a world-class team with senior leadership experience at Google, Slack, Facebook, Dropbox, Rubrik, Uber, Intercom, Pinterest, Palantir, and others. Role As a PM Lead, you'll be responsible for product strategy and execution at Glean while managing and growing a team of product managers. You'll deliver best-in-class products for finding, curating, sharing, discovering, and managing knowledge. We've only taken the first step towards our long-term vision of an intelligent work assistant, and we need great product leaders to take us the rest of the way. We're currently a very lean product team, so you'll have an outsized role in shaping both the product roadmap and the product team itself. You'll collaborate closely with our stellar Design, Engineering, Sales, Marketing, and Success partners to understand our customers and build category-defining tools. You'll wear many hats and gain both breadth and depth of experience. What you will do and achieve: Spending a lot of time with our customers to deeply understand their knowledge needs Developing key parts of our product roadmap, marrying customers' needs with our product vision Empowering your team by giving context, setting direction, and building alignment Driving customer-focused decisions, clear prioritization, and efficient execution Coordinating cross-functionally with with leadership, go-to-market teams, and other key stakeholders across the company Building processes that will scale as our team and company go through rapid growth Who you are: You have 10+ years of experience in product management at SaaS companies, primarily serving large enterprises with responsibilities spanning customer-facing surfaces and features as well as internal capabilities and services. Experience working on collaboration, productivity, or ML/ranking tools is a plus. You have a strong technical background and excel at analytical thinking. You are an excellent written and verbal communicator. You have a proven track record of taking ownership, taking initiative, and delivering results. You collaborate effectively with cross-functional partners. You have a learning and growth mindset. You are mission-first and understand that your success is measured by your product and team's success. You are an early adopter in building with or adopting AI for your own product craft and you are excited about helping customers accelerate their own AI adoption journey. Benefits Competitive compensation Medical, Vision and Dental coverage Flexible work environment and time-off policy 401k Company events A home office improvement stipend when you first join Annual education stipend Wellness stipend Healthy lunches and dinners provided daily For California based applicants: The standard base salary range for this position is $210,000 - $240,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

Posted 2 weeks ago

Product Management Intern-logo
Product Management Intern
Southwest Business CorporationSan Antonio, TX
SWBC is seeking talented students to join our College Intern Program in San Antonio, Texas. This is an exciting opportunity for college students who are motivated and eager to learn within their educational field of study. Interns will gain practical hands-on experience and training that will provide an opportunity for growth, learning and development within the financial services industry. Full-time and part-time paid internship opportunities will be available in numerous departments, which may include: Information Technology, Accounting, Marketing, Human Resources, Mortgage, Insurance, Legal, PEO, Lender Placed Operations, Financial Institutions, Investment Services and Training. Interns will be placed within a specific division based on interest, experience, academic coursework, SWBC's business need, and flexibility with college/university schedule. Why you'll love this role: As an SWBC intern, you will be learning on the job in real-time from talented professionals within the financial services industry. We will develop, teach, mentor, and support your efforts throughout the internship. Our interns are given projects that are impactful and meaningful to SWBC, so interns will feel they are a valued team member of our SWBC family. Essential duties include the following: Assist with project management and product development by collaborating across different departments. Builds awareness and gain exposure to the Financial Services Industry while growing your talents. Learns key technical skills to apply acquired knowledge and assist in problem solving. Gains practical, hands-on experience that will provide an opportunity for growth. Works alongside and shadow team members while expanding your knowledge base with the ability to further develop your skills. Serious candidates will possess the minimum qualifications: Currently pursuing a Bachelor's or Master's degree in Business Administration, Marketing, or related program at an accredited university/college. Expected graduation date of December 2025 or later. Experience with Microsoft Office and Excel required. Excellent written and verbal communication skills. Strong analytical and interpersonal skills required. Detail oriented and possess excellent follow up skills. Organized and adapt well to change. Ability to multi-task and work in a fast-paced, deadline driven environment. Passion and desire for learning and a proactive energy for getting things done. Display maturity and a high level of professionalism. SWBC is a Substance-Free Workplace and requires pre-employment drug testing. Please note SWBC does not hire tobacco users. SWBC offers*: Competitive overall compensation package Work/Life balance Employee engagement activities and recognition awards Years of Service awards Career enhancement and growth opportunities Leadership Academy and Mentor Program Continuing education and career certifications Variety of healthcare coverage options Traditional and Roth 401(k) retirement plans Lucrative Wellness Program Based upon employee eligibility Additional Information: SWBC is a Substance-Free Workplace and requires pre-employment drug testing. Please note, SWBC does not hire tobacco users as allowed by law. To learn more about SWBC, visit our website at www.SWBC.com. If interested, please click the appropriate apply button.

Posted 1 day ago

Product Management Lead Analyst - Express Scripts-logo
Product Management Lead Analyst - Express Scripts
CignaSaint Louis, MO
Product Management Lead Analyst - Centene Operations Management We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. The Regulated Markets Centene Operations Management team is responsible for ensuring the execution of key operations accountabilities associated with all regulated lines of business including Medicare, Medicaid, and Marketplace (Exchange / Health Care Reform). The team supports Pharmacy Benefit Management (PBM) delegated responsibilities associated with regulatory requests (including audit support), issue management, adjustment processing, and regulatory communications. The Lead Analyst will support initiatives to ensure member/client satisfaction, alignment with client contractual support and client retention. When necessary the analyst will also provide functional SME support to client facing discussions. Key Responsibilities: Provides advanced professional input to complex assignments/projects. Works autonomously, only requiring "expert" level technical support from others. Partners with internal Audit teams to notify Express Scripts of client audit needs, facilitate Client/Express Scripts preparation and support for audit scope and document completion of all audit deliverables and findings for all Medicare (CMS Program Audit, Data Validation, Acumen), Medicaid (Readiness Reviews, External Quality Review Organization (EQRO), Financial, Credentialing, Quality of Care) Marketplace (Market Conduct Exams, Quality of Care) audit types. Coordinates with subject matter experts to deliver response on all regulatory contract assessments, policy verifications, requests for information (RFI), and general inquiries for client's book of business. Facilitates the intake, triage, root cause analysis, mitigation, impact analysis and closure of all client issues associated with regulatory compliance. Process completion of all adjustment requests aligned with client specific request processes. Promotes the tracking and documentation of all team activities in associated systems. Supports the client Project Management Office (PMO) and Account Teams with function specific communications needs via account team/client inquiry, including deliverable reports and presentations. Compiles and evaluates data on the functional performance. Utilizes in-depth professional knowledge and acumen to develop models and procedures and monitor trends. Exercises judgment in the evaluation, selection, and adaptation of both standard and complex techniques and procedures. May assist, coordinate or lead portions of mid-size projects. Supports and provides direction to more junior professionals. Exhibits proven ability to work cross-functionally in development and execution of operational plans aligned to enterprise goals and in support of the needs of our clients. Exercises considerable creativity, foresight, and judgment in conceiving, planning, and delivering initiatives. Ideal Candidates will offer: Bachelor's Degree with a preferred focus of Health Care Administration or Business At least one year experience in a health plan or PBM setting. Medicare, Medicaid and Marketplace experience a plus. Able to balance high priority, long-term projects with short-term, immediate deadlines Creative thinker and exceptional problem solving skills Ability to follow processes and document information consistently and timely to meet obligations Able to translate technical data concepts to business partners for understanding and alignment Proven ability to function in a heavily matrixed environment. Extensive knowledge of Microsoft Office products (particularly Excel, Word, Power Point, etc.) Experience leading projects and working with cross functional teams Other Essential Skills: Excellent process mapping and analysis skills Open communicator; excellent oral and written communication skills Ability to work effectively in dynamic, rapidly changing, team-based environment across multiple functions and in support of diverse regulatory obligations. Critical thinker and creative problem solver, who exercises good judgment in resolving difficult situations, prioritizes and can balance needs with enterprise objectives Ability to work in a fast-paced deadline-driven environment, and juggle multiple, sometimes competing, priorities and requirements Ability to motivate, influence and connect others Ability to influence direction and action; build and leverage internal relationships Goal oriented and personally accountable; resourceful and self-directed Adaptable and flexible; open minded, innovative and creative - seeks 'out of box' solutions If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Posted 2 weeks ago

Product Management Director - Salesforce Success Plans-logo
Product Management Director - Salesforce Success Plans
Salesforce.com, Inc.Seattle, WA
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. The Customer Success (CS) Success Plan product management organization is responsible for managing Salesforce's Customer Success Plan offer portfolio (Standard, Premier, and Signature Success Plans) with which we enable our customers to realize value from their Salesforce technology investments. We work backward from the customer to address their needs across all customer segments (Small Business, Commercial, and Enterprise) and across all Salesforce products. The team is the "voice of the customer and market" to the rest of the CS organization and we work across all functions within CS and the Salesforce product organizations to continuously enhance the customer value and experience delivered by the Success Plans offer portfolio. Role Description: The Salesforce Success Plans proactively sets up customers to be successful by ensuring that customers have the right skills, information, insights, and access to expertise. We are seeking an experienced Product Manager to join our Customer Success product management team to help us bring our latest and greatest innovations in the Success Plans offer portfolio to our acquisitions. In this role, you will dig deep to understand customer needs and go to market (GTM) of our acquired companies and provide an assessment of whether the Success Plan portfolio can meet those needs as is. Very often M&As require us to reexamine our existing Success Plans features with an intent to deliver enhancements that benefit all Salesforce customers, not just to those using the acquired product. To that end, you will frequently challenge your thinking and that of your leadership by providing unbiased points of view on changes to our existing Success Plans features. You will develop the offer point of view for launching Success Plans for our acquisitions, deliver a business case including defining the offer transition from legacy support/success offerings to Success Plans. You will have the opportunity to work on some of the most complex and rewarding Success Plans launches and be relied upon to inform and heavily influence how we deliver value to our Customers. Responsibilities: Demonstrate thought-leadership via the offer strategy & vision for our acquisitions Quickly become an expert in our acquired companies, products, existing support/success portfolio and GTM so you can build comprehensive proposals for launch of Success Plans for these acquisitions Collaborate with key stakeholders across Salesforce GTM, M&A, Corp Dev, finance, product/engineering and CS organizations in developing the Success Plans business case for Salesforce's acquisitions Conduct customer and stakeholder research, develop offer POV which includes establishing relevance of Success Plans for the acquisition, rationalization of feature set, and willingness to pay Deliver business case with detailed financial modeling (resource costs, investment vs monetization, margins) and transition plan for launching Success Plans Create outputs in the form of thorough and concise slide decks to secure secure cross-functional senior leadership alignment on recommendations Minimum Requirements: Must be customer-obsessed, curious, and empathic, with a strong sense of ownership and accountability Self-organized and have the ability to initiate tasks independently and see them through to completion 10+ years of Management consulting experience in GTM, M&A, post-sales transformation, or new product/services introduction Ability to systematically break down complex problems, document POVs and drive decisions based on data, facts, and logical reasoning Ability to create work product-focused materials and outputs, which will include slide decks, financial models, or other written deliverables Effective communicator across all levels of the organization, including driving discussions with senior executives Demonstrated ability to lead a high-performing cross-functional team without direct managerial responsibilities Please note: This role is Office Flexible. The expectation is that you will work from an office 3 days/ week Preferred Requirements: Experience in Salesforce products and technologies M.B.A. Prior product management experience in SaaS, public cloud, or Large Enterprise B2B software Experience in Support, Success, or Services product management Our Investment In You: Extraordinary enablement and on-demand training - check out Trailhead.com for a sneak peek Exposure to executive leaders with vision with a passion for living our value Access to leadership development programs Volunteer Opportunities Have you heard of our 1:1:1 model, focused on giving back to the community? The success in giving back have helped us and our Trailblazer community become a leader in philanthropy, culture, and innovation. We are one of the World's Most Innovative Companies, according to Forbes, we are #1 in PEOPLE's Top 15 Companies that Care, and are on Fortune's Change the World list. Values bring value. Our values helped drive our revenue number to $13.28 billion dollars in fiscal years in 2019. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. For Washington-based roles, the base salary hiring range for this position is $177,600 to $257,600. For Illinois based roles, the base salary hiring range for this position is $177,600 to $257,600. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com .

Posted 2 weeks ago

Treasury Management, Account Analysis Product Manager-logo
Treasury Management, Account Analysis Product Manager
First Horizon Corp.Tampa, FL
Location: Birmingham, AL; Memphis TN, Lafayette, LA; New Orleans, LA; Dallas Texas; Miami, FL; Charlotte, NC; Nashville, TN; Knoxville, TN; Atlanta, GA; Orlando, FL; Tampa, FL; and Houston, TX This role is for an Account Analysis Product Manager with our TM Revenue Management team. This position is primarily responsible for managing analysis pricing and billing activities related to Treasury Management. Responsibilities will include managing the billing platform, coordinating and implementing annual pricing changes, providing monthly and ad hoc analysis and reporting, collaborating with Treasury Management Product Owners, and identifying further optimization/improvement opportunities. ESSENTIAL DUTIES AND RESPONSIBILITIES Act as subject matter expert for owned product(s) with deep expertise including but not limited to features, functionality and customer journey. Execute and help develop the product roadmap. Manage, prioritize, and track implementation of features within the program backlog. Ensure work focuses on features with maximum value that are aligned with product strategy and aligns with enterprise goals and vision. Collaborate with subject matter experts across the enterprise to document current and future state of Revenue Management. Align with critical partners such as Operations, Technology, Accounting, Compliance, Risk and audit, et a, to identify and document deliverables, dependencies, and risks. Support the research, analysis, and business case development supporting Product Partners update/launch of new products and services. Perform other duties and/or special projects as assigned. SUPERVISORY RESPONSIBILITIES No direct supervisory responsibilities QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: 5+ years of experience or equivalent combination of education and experience in the Treasury Management Pricing/Billing space Knowledge of cash management products and services (ACH, Wire, Credit Card, Checking Accounts, Loans, Reporting) 3+ years Project Management UAT experience COMPUTER AND OFFICE EQUIPMENT SKILLS Microsoft Office suite Special software: SQL programing a plus CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc) None required About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com. Benefit Highlights Medical with wellness incentives, dental, and vision HSA with company match Maternity and parental leave Tuition reimbursement Mentor program 401(k) with 6% match More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Posted 1 week ago

Equipment Product Management Intern-logo
Equipment Product Management Intern
Dymax CorporationTorrington, CT
About Us We are only accepting applications through verified recruitment websites listing our job postings (i.e. LinkedIn, Workable, Indeed, etc). Dymax will only contact potential candidates from email addresses in @dymax.com. Dymax, part of the Bachmann Chemical & Engineering family of brands is based out of Torrington, Connecticut. Dymax is globally recognized as a pioneer in the development of light-curable adhesives and curing equipment. Today, our expansive portfolio of innovative adhesives, coatings, and maskants are supported by dispense solutions and cutting-edge UV and LED light-curing equipment. Unlike our competitors who supplying standard products, Dymax focuses on the customer experience by tailoring solutions that help customers lower costs, reduce their carbon footprint, improve efficiency, and drive profitability. Our focus on being a customer intimate organization has led us to where we are today: a rapidly expanding force within our industry, an innovative product portfolio, extraordinary employees, and a bright future based on creating quality offerings with a dedication to business growth. About You We seek a well-qualified individual to join our talented team as a Equipment Product Management Intern. In this role, you will work with the Product Management and Business Development Groups to improve data acquisition and business analytics related to the development and sale of Dymax Equipment products, and improve the presentation of reports and collateral for internal and external clients. The position will assist in data collection for internal and external metrics, optimization of data reporting and analysis, and participate in the migration to an updated New Product Introduction platform. The position will also participate in a program to enhance the quality and user friendliness of product literature. Additionally, you will: Perform, and optimize process and templates for monthly product line reporting Collect data and create reports for key business metrics including sales, pipeline, pricing and margins Compile and analyze market and competitor data to enable market positioning and competitive comparisons Assist in migration of Equipment product line to New Product Introduction platform Review and enhance sales literature for user friendliness and quality of information

Posted 1 week ago

Director, Product Management-logo
Director, Product Management
MasterCardPurchase, NY
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Management Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. Overview Targeting Analytics drives AI based solutions and products at a globally scalable level across the different customer lifecycle stages, credit risk management and strategic analytics. Credit Risk management area serves as a key differentiator to optimize and grow revenue from consumers and small businesses for Mastercard. To this end, developing and managing a suite of product solutions through internal and external partnerships, creative constructs, solid frameworks and executable roadmaps are crucial drivers for commercialization and business impact. This role is for a Director that will work across regional Product. Client Services & Delivery, Data & Engineering and the broader O&T teams. to deliver truly differentiated Credit products, leveraging rich data resources, AI platform capabilities and near real-time execution. GPM Credit Risk team is executing on an exciting consumer capability initiative and this role is central in that vision, from concept, technical design to market release and optimization. This role is positioned to drive new ideas forward by combining creative thought leadership with innovation and industry best practices. By entering in the early phase of a truly transforming and impacting strategic initiative, the experience is certain to be rewarding. This role will report into Vice President of Product Management (Credit Risk). The successful candidate's primary responsibilities will be to: Lead all key activities to drive roadmap execution of Consumer credit risk products Own the end-to-end Product Management cycle for the development of product components, go-to-market plans including revenue generation Lead the development and implementation of key facilitators as framework design, modelling constructs, governance requisites, customer experience and client support Develop and maintain the product roadmap, KPIs, financial impact Assess, define, prioritize product enhancements and coordinate with O&T and business sponsors on work status Actively engage in new innovation initiatives, data resources and capability assessment with a futuristic lens Bring voice-of-the-customer metrics to life in a way that will inspire and drive change Drive development of product features in support of customer needs, market trends, and competitive opportunities Provide oversight and product engagement for launch, in-market testing and global roll-out This role requires the successful candidate to: Demonstrate energy and a desire to succeed, follow through on commitments and push self and others to deliver exceptional results Own the vision of the future and translate that vision into action, linking others' contributions to the success of the Credit products Be a successful team player with experience in product development Leverage experience with Analytics with strong focus on AI platform and capabilities Have engagement experience with a scaled agile methodology Interact successfully with Clients, Client Services & Delivery, Product, Finance, Technology and Operations support staff to meet the needs of our customers Develop deep knowledge of Credit Risk space both Mastercard internal and marketplace Translate product requirements into technical specifications, ensuring mutual understanding and minimizing time to market Validate technical delivery and ensure that delivered functionality is fit-for-purpose Prepare product specific (and occasionally program-wide) presentations for internal partners, executives and customers Assist with product-specific and program-wide metrics creation and financial evaluation Skills & experience Product development and management experience required; Payment industry experience preferred, ACH knowledge preferred; SDLC and software architecture experience preferred; MBA preferred; Good understanding of cloud native design, API management framework, API design, and event framework; Good knowledge of common open source middleware and software; Good knowledge of network engineering and infrastructure; Experience in product go-to-market, cross-functional team; Excellent communication and leadership skills. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more. Pay Ranges Purchase, New York: $170,000 - $273,000 USD New York City, New York: $178,000 - $284,000 USD

Posted 1 week ago

Product Management Senior Advisor - Cigna Healthcare - Hybrid-logo
Product Management Senior Advisor - Cigna Healthcare - Hybrid
CignaPhiladelphia, PA
This position is available in any Cigna office location. POSITION SUMMARY The Product Management Senior Advisor manages and supports the overall vision, goals, and objectives of programs and products offered to Cigna Healthcare integrated Pharmacy clients and customers. The Product Management Senior Advisor will be responsible for management of existing products within the pharmacy benefit and financial product team as well as developing new product offerings to support Cigna Pharmacy sales growth, retention and organizational goals. Product development opportunities will be focused on closing market problems and trends, delivering best-in-class customer/client affordability and promoting integrated customer health and well-being. The Product Management Senior Advisor will report to the Director, Product Strategy within the Pharmacy Benefit and Financial Product team. The successful individual in this role will have a deep understanding of pharmacy benefits, clinical programs and customer experience as well as strong analytic, communication, research and decision-making skills. The position works closely with matrix partners across the enterprise including ES and EN partners, contracting, pharmacy pricing/finance, clinical, operations, sales, pharmacy product, analytics, compliance and legal, as well as external partners where applicable. This individual will be adept at working as part of a team in leading work in a complex environment with aggressive timelines and occasional ambiguity. Excellent organizational skills, an orientation to detail and the demonstrated ability to deliver quality, finished work is a must. This role is individual contributor but requires well-developed people management, matrix management and influencing skills. RESPONSIBILTIES Proactively identifies and asses new product development opportunities based on market trends, competitive intel and client/market demand. Lead product design and business case development of high potential opportunities and promote within organization against competing ideas Develops strategy, product requirements document and other key deliverables needed to communicate concept to business and tech project teams Collaborates with cross-functional partners across the enterprise to successfully build and launch project on-time with minimal issues and within budget utilizing leadership as necessary to overcome barriers Communicate clearly and consistently with all key stakeholders Coordinate with Legal, Compliance and Filing teams to ensure new products offerings are compliant with federal /state regulations; develop plan language and state filing updates as needed Provide education and training for matrix partners (Sales and account management, Product, client support team, call centers) for new products and existing products Provides support for the development, enhancement, and evaluation of the Pharmacy Product portfolio. Other product management responsibilities as assigned QUALIFICATIONS Bachelor's degree required; MBA preferred. 5+ years' experience in insurance or healthcare industry with 3+ years' experience in pharmacy benefit. Excellent written and verbal communication skills, including demonstrated ability to quickly translate ideas and insights into presentation-ready documents. Excellent meeting facilitation and organizational skills. Strong strategic, financial, analytical, quantitative and interpersonal skills. Demonstrated ability to work in a highly matrixed environment including complex systems and processes Demonstrated ability to think/act strategically and influence key leaders and matrix partners Demonstrated ability to execute on multiple projects and excel in a results-oriented and highly matrixed environment. Demonstrated ability to identify and pursue market opportunities. Demonstrated decision-making capability Demonstrated ability to work with remote personnel to achieve agreed upon goals and objectives If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 110,700 - 184,500 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Posted 2 days ago

Director, Product Management, Inmobi Exchange-logo
Director, Product Management, Inmobi Exchange
inMobiNew York, NY
About Us InMobi is the leading provider of content, monetization, and marketing technologies that fuel growth for industries around the world. Our end-to-end advertising software platform, connected content, and commerce experiences activate audiences, drive real connections, and diversify revenue for businesses everywhere. InMobi Advertising is an end-to-end advertising platform that helps advertisers drive real connections with consumers. We drive customer growth by helping businesses understand, engage, and acquire consumers effectively through data-driven media solutions. Learn more at advertising.inmobi.com. Glance is a consumer technology company that operates disruptive digital platforms, including Glance, Roposo, and Nostra. Glance's smart lockscreen and TV experience inspires consumers to make the most of every moment by surfing relevant content without the need for searching and downloading apps. Glance is currently available on over 450 million smartphones and televisions worldwide. Learn more at glance.com. Born in India, InMobi maintains a large presence in Bangalore and San Mateo, CA, and has operations in New York, Singapore, Delhi, Mumbai, Beijing, Shanghai, Jakarta, Manila, Kuala Lumpur, Sydney, Melbourne, Seoul, Tokyo, London, and Dubai. To learn more, visit inmobi.com. Overview of role InMobi Exchange (IX) is one of the world's largest mobile advertising marketplaces, powering more than 100 billion ad impressions monthly across tens of thousands of mobile applications. As we scale our platform to meet the evolving needs of global marketers, we are looking for a visionary product leader to help us unlock the next wave of growth. We are hiring a Director of Product Management to lead our buy-side product charter for brand and omnichannel demand partners. This role will focus on activating upper- and mid-funnel demand across programmatic platforms, expanding our value proposition beyond app-download performance marketers. You will directly influence revenue by shaping how brand advertisers and agency trading desks engage with InMobi through their preferred demand-side platforms. You'll work at the intersection of identity, inventory, and attribution - designing products that unlock addressability, optimize campaign outcomes, and create differentiated value for brand-focused marketers across display and video channels. This role reports to the VP of Product for IX and works cross-functionally with engineering, design, business development, marketing, and our sales teams. You'll be a key driver of strategy and execution as we build the next generation of brand-focused advertising capabilities across mobile app, web & CTV supply. This role is on-site based in our NYC office and includes quarterly travel to our Bangalore HQ. The impact you'll make Own the product roadmap and execution for InMobi's Brand Exchange demand ecosystem, focused on driving growth through omnichannel, upper- and mid-funnel advertising use cases. Design solutions that help marketers achieve full-funnel campaign outcomes, with a focus on scalable buying through leading demand-side platforms and agency partners. Build addressability tools that enable better audience targeting, campaign measurement, and supply access for brand campaigns. Work closely with the sales and partner teams to translate advertiser needs into product capabilities that scale across channels, partners, and platforms. Lead cross-functional teams of engineers, designers, and analysts to deliver high-quality products from ideation to release. Monitor product performance, customer feedback, and market shifts to iterate on strategy and ensure product-market fit. The experience we need 7+ years of product management experience in ad tech, ideally with exposure to buy-side programmatic platforms and brand-focused demand. Deep understanding of programmatic advertising, RTB auctions, audience targeting, and campaign measurement across branding and performance goals. Familiarity with DSPs, agency trading desks, data providers, and media buying workflows for video and display advertising. Knowledge of identity resolution, contextual targeting, and omnichannel supply dynamics. Track record of building products that support enterprise-scale partnerships and deliver measurable business outcomes. Exceptional analytical, communication, and stakeholder management skills. Bias for action, and a passion for building in fast-paced, cross-functional environments. Bachelor's degree required; advanced degree (MBA/MS) is a plus. About Us InMobi is the leading provider of content, monetization, and marketing technologies that fuel growth for industries around the world. Our end-to-end advertising software platform, connected content and commerce experiences activate audiences, drive real connections, and diversify revenue for businesses everywhere. InMobi is a trusted and transparent technology partner for marketers, content creators and businesses of all kinds. Incorporated in Singapore, InMobi maintains a large presence in San Mateo, CA and Bangalore and has operations in New York, Delhi, Mumbai, Beijing, Shanghai, Jakarta, Manila, Kuala Lumpur, Sydney, Melbourne, Seoul, Tokyo, London and Dubai. To learn more, visit inmobi.com. Our Purpose InMobi creates transformative mobile experiences and software platforms to positively impact people, businesses, and societies around the world. We believe that our innovations at the intersection of artificial intelligence, commerce, and the creator economy will revolutionize the way consumers use their mobile devices. Our mission is to power our customers' growth with innovative content and commerce experiences that help them activate their audiences and drive real connections. How do we do it? An End-to-End Content, Monetization, & Marketing Platform the fuels industry growth AI-Powered Audience Activation for the open content, media and marketing ecosystem New Content and Commerce experiences for a world of connected devices Best-in-Class Benefits Our compensation philosophy enables us to provide competitive salary that drives high performance while balancing business needs and pay parity. We determine compensation based on a wide variety of factors including role, nature of experience, skills and location. The base salary (fixed) pay range for this role would range from $186,150 USD to $294,737 USD (min to max of base salary pay range). This salary range is in applicable for our offices located in California and New York*. In addition, an InMobian may also receive variable pay in the form of quarterly variable bonus / sales incentive, as deemed per policy in addition to fixed compensation. Our ranges may vary based on final location / region / or fully remote roles in accordance to the geographical differentiation in pay scales in the country. In addition to cash compensation, based on the position, an InMobian can receive equity in the form of Restricted Stock Units. We believe that our employees/personnel should have the ability to own a part of the entity they are a part of. Therefore, the entity employing you may elect to provide such stocks to you. Ownership of stock aids us to treat our employer company as our own and base our decisions on such a company's best interest at heart. To encourage a spirit of shared ownership, we grant InMobians relevant company stock(s). As you contribute to the growth of your company, certain stocks may be issued to you in recognition of your contribution. A quick snapshot of our benefits: Competitive salary and RSU grant (where applicable) High quality medical, dental, and vision insurance (including company-matched HSA) 401(k) company match Generous combination of vacation time, sick days, special occasion time, and company-wide holidays Substantial maternity and paternity leave benefits and compassionate work environment Flexible working hours to suit everyone Wellness stipend for a healthier you! Free lunch provided in our offices daily Pet friendly work environment and robust pet insurance policy - because we love our animals! LinkedIn Learning on demand for personal and professional development Employee Assistance Program (EAP) InMobi is an equal opportunity employer InMobi is a place where everyone can grow. Howsoever you identify, and whatever background you bring with you, we invite you to apply if this sounds like a role that would make you excited to work. InMobi provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. The InMobi Culture At InMobi, culture isn't a buzzword; it's an ethos woven by every InMobian, reflecting our diverse backgrounds and experiences. We thrive on challenges and seize every opportunity for growth. Our core values of thinking big, being passionate, showing accountability, and taking ownership with freedom - guide us in every decision we make. We believe in nurturing and investing in your development through continuous learning and career progression with our InMobi Live Your Potential program. InMobi is proud to be an Equal Employment Opportunity and we make reasonable accommodations for qualified individuals with disabilities. Visit https://www.inmobi.com/company/careers to better understand our benefits, values, and more!

Posted 1 day ago

Manager, Product Management-logo
Manager, Product Management
MastercardMiami, FL
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Management Cardholder Services is an exciting part of Core Products that is responsible for developing and scaling products that are a critical part of Mastercard's Customer Value Proposition and drive both revenue and differentiation for the Company. The incumbent will play an important role in delivering on our growth vision by managing and supporting North American optional benefits and insurances. Additionally, this team member will manage revenue targets, forecasts and quarterly purchase orders to ensure we are delivering on revenue targets. Responsibilities Partners with internal stakeholders and service providers to create differentiation for customers, positive experiences for consumers; and thus driving GDV growth of Product, support new and increased issuance and drive growth of cardholder services businesses within the NAM region. Supports management of travel & lifestyle benefits (i.e. airport lounges, concierge, priceless benefits portal, benefit pass, call center) and insurances. Responsibility for strategic and financial planning efforts and partners on operational efforts to ensure positive regional cardholder services P&L. This includes revenue tracking, pipeline management and revenue forecasting. Collaborates with finance and services partners to run quarterly purchase order process Supports commercialization of key benefits and insurances. Education/ Experience Bachelor's degree in business or equivalent work experience. Some advanced education desirable Experience in product management, loyalty and/or financial planning in financial services and/or carded payments industry preferred. Skills and Abilities Detail-oriented, with ability to closely monitor product performance and projections Excellent project management skills, with ability to manage multiple priorities in parallel Ability to interact and coordinate effectively with internal and external business partners Self-motivated with a proven track record of delivering success while operating within a team environment Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more. Pay Ranges Purchase, New York: $137,000 - $218,000 USD Miami, Florida: $119,000 - $190,000 USD New York City, New York: $143,000 - $228,000 USD

Posted 30+ days ago

Treasury Management, Account Analysis Product Manager-logo
Treasury Management, Account Analysis Product Manager
First Horizon Corp.Raleigh, NC
Location: Birmingham, AL; Memphis TN, Lafayette, LA; New Orleans, LA; Dallas Texas; Miami, FL; Charlotte, NC; Nashville, TN; Knoxville, TN; Atlanta, GA; Orlando, FL; Tampa, FL; and Houston, TX This role is for an Account Analysis Product Manager with our TM Revenue Management team. This position is primarily responsible for managing analysis pricing and billing activities related to Treasury Management. Responsibilities will include managing the billing platform, coordinating and implementing annual pricing changes, providing monthly and ad hoc analysis and reporting, collaborating with Treasury Management Product Owners, and identifying further optimization/improvement opportunities. ESSENTIAL DUTIES AND RESPONSIBILITIES Act as subject matter expert for owned product(s) with deep expertise including but not limited to features, functionality and customer journey. Execute and help develop the product roadmap. Manage, prioritize, and track implementation of features within the program backlog. Ensure work focuses on features with maximum value that are aligned with product strategy and aligns with enterprise goals and vision. Collaborate with subject matter experts across the enterprise to document current and future state of Revenue Management. Align with critical partners such as Operations, Technology, Accounting, Compliance, Risk and audit, et a, to identify and document deliverables, dependencies, and risks. Support the research, analysis, and business case development supporting Product Partners update/launch of new products and services. Perform other duties and/or special projects as assigned. SUPERVISORY RESPONSIBILITIES No direct supervisory responsibilities QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: 5+ years of experience or equivalent combination of education and experience in the Treasury Management Pricing/Billing space Knowledge of cash management products and services (ACH, Wire, Credit Card, Checking Accounts, Loans, Reporting) 3+ years Project Management UAT experience COMPUTER AND OFFICE EQUIPMENT SKILLS Microsoft Office suite Special software: SQL programing a plus CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc) None required About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com. Benefit Highlights Medical with wellness incentives, dental, and vision HSA with company match Maternity and parental leave Tuition reimbursement Mentor program 401(k) with 6% match More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Posted 1 week ago

Director Of Product Management, On-Demand Transit, Mobile Apps-logo
Director Of Product Management, On-Demand Transit, Mobile Apps
Via TransportationNew York, NY
Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals. As a Director of Product Management at Via, you will lead a complex, scaled portfolio of products and features that impact our end users. You will be joining Via at a time of rapid growth, impacting tens of thousands of riders per day especially those from low-income communities. This is an opportunity to shape the next generation of the mobility apps that Riders use multiple times a week, provide intuitive and delightful experiences all while keeping our promise to our public sector customers on bettering the transit network as a whole. This includes combining various modes, thoughtfully integrating into existing public transport and translating that experience across users from our public sector customers to riders and drivers. The role is one of thought leadership combined with a pragmatic eye towards building and shipping products that delight our partners. What You'll Do: Lead product vision and strategy for the next-generation of the Rider app - one that scales up to larger geographic areas, supports complex multi-provider offerings and diverse personas. Create a delightful experience for the user from App signup to booking transit to taking a ride. Develop a scalable way to integrate real-time public transit and other data that augments the Build robust features that enable scaled set up for large services with varied policies on travel, payments, communications etc. Build an excellent communications platform for riders from sign up to bookings to reminders and do it all with an eye towards timeliness, relevance and cost. Bring "network thinking" to bear and reflect the perfect experience as the rider interacts with other personas such as caregivers, drivers and transit personnel. Build inclusively for all customers with Accessibility as a driving principle for each build. Ascertain value vs. cost of each requirement and help scope/descope requirements as needed. Drive a data-driven, inclusive and effective prioritization and scheduling process. Act as a focal point while working closely with all areas of the company as Software Development, QA, Project Management and Business teams - daily interaction at a deeply detailed level. Who You Are: You are an experienced product manager, with a minimum 7-10 years of experience in successful startups or large companies operating on a global scale. You have owned a broad set of products, led a product domain/line across a company, and built category-leading products. You are able to digest market research & customer feedback along with having a crisp understanding of technical requirements and constraints to paint a vision of what a great product could look like. You have demonstrated success in handling an end-to-end product lifecycle with the ability to drive product planning, development, and launch. Excellent analytical abilities and a strong business acumen - an MBA is a plus. A great multitasker who thrives in a dynamic, fast-paced work environment. Pro-active and independent achiever, self-learner, able to handle a task from idea to production. Team Player, with great communication/listening skills and a can-do attitude. You have a passion for public transit, mapping, SaaS and accessibility - working experience in these areas is a plus. Compensation and Benefits: Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable. Salary Range: $180,000 - $220,000 per year We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching We're Via, and we build technology that changes the way the world moves. We're driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive. Our teams of worldclass engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more. If you're excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn't align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities. Ready to join the ride? Via is an equal opportunity employer.

Posted 30+ days ago

Vpii Product Management-logo
Vpii Product Management
LPL Financial ServicesFort Mill, SC
Job Overview: Lead Product Manager for Investor Onboarding, Maintenance & Funding, VPII, Technical Product Manager LPL Financial seeks a Digital Platforms Lead Technical Product Manager, VPII with experience in Wealth Management, Banking, and/or Financial Services to play a key role in driving digital transformation across the company's Investor Onboarding domain. This position requires a proven track record of product management for digital financial products, a demonstrated knowledge of interaction design, user experience principles, and processes. Our ideal candidate has a mix of experience that includes industry expertise in building products for complex financial processes and rolling out large-scale platform changes. Responsibilities: Lead Technical Product Manager for Investor Onboarding domain. Responsible for owning multiple key ALM applications including Investor Onboarding, Client Identity Verification, Account Transfers, Forms & Agreements, Direct Business, and Account Maintenance. Oversee the launch and subsequent roll-out of the new LPL onboarding experience. Oversee management of user feedback, host user working sessions, review UX analytics, and prioritize the backlog with refinements and feedback. Responsible for building, communicating, and disseminating Product roadmaps and vision. Support in transforming the Investor Onboarding domain to be metric-driven and continuously measure and share impact. Continuously evaluate the market and incorporate industry trends and movement into the roadmap. Partner with technology to estimate and articulate funding needs to our Investment Committee. Work with cross-functional teams to understand complex processes, various end-user audiences, and any challenges faced to deliver new solutions and features Partner with product designers to conduct thoughtful user research and usability testing to uncover problems and validate designs Act as the key liaison with the UX team and ensuring they deliver all wireframes in a timely manner. Alongside the UX team, develop personas, roadmaps, customer journey maps, workflows, conceptual diagrams, and user personas to support in designing digital solutions that will drive a successful user experience and support the development process. Leverage UI/visual design to drive rapid prototyping Lead a team of 5-7 Product Owners, Managers, and Analysts. Requirements: 7+ years of experience in product management roles building digital products or technology-enabled services. 3+ years of experience developing, cultivating strong, high-performing product teams in an agile environment 3+ years specific wealth management/advisor facing experience Core Competencies: Strong understanding of financial markets, investments, and financial planning concepts Proven track record of successfully managing complex projects and navigating ambiguous situations Demonstrated ability to influence and drive results through others Excellent written and verbal communication skills, with the ability to communicate effectively at all levels of the organization Preferences: Strong understanding of Jira, Miro, Lucidchart, Confluence Experience working with account opening and maintenance platforms at financial services organization as well as consulting/strategy firm where you led engagements focused on developing new product ideas or optimizing existing products Master's in business administration Pay Range: $151,800-$253,000/year Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play - such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer! Company Overview: LPL Financial Holdings Inc. (Nasdaq: LPLA) was founded on the principle that the firm should work for advisors and institutions, and not the other way around. Today, LPL is a leader in the markets we serve, serving more than 23,000 financial advisors, including advisors at approximately 1,000 institutions and at approximately 580 registered investment advisor ("RIA") firms nationwide. We are steadfast in our commitment to the advisor-mediated model and the belief that Americans deserve access to personalized guidance from a financial professional. At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients. Join LPL Financial: Where Your Potential Meets Opportunity At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation's leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services. Why LPL? Innovative Environment: We foster creativity and growth, providing a supportive and responsive leadership team. Learn more about our leadership team here! Limitless Career Potential: Your career at LPL has no limits, only amazing potential. Learn more about our careers here! Unified Mission: We are one team on one mission-taking care of our advisors so they can take care of their clients. Learn more about our mission and values here! Impactful Work: Our size is just right for you to make a real impact. Learn more here! Commitment to Equality: We support workplace equality and embrace diverse perspectives and backgrounds. Learn more here! Community Focus: We care for our communities and encourage our employees to do the same. Learn more here! Benefits and Total Rewards: Our Total Rewards package goes beyond just compensation and insurance. It includes a mix of traditional and unique benefits, perks, and resources designed to enhance your life both at work and at home. Learn more here! Join the LPL team and help us make a difference by turning life's aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE. Information on Interviews: LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant's bank or credit card. Should you have any questions regarding the application process, please contact LPL's Human Resources Solutions Center at (855) 575-6947. EAC1.22.25

Posted 1 week ago

First Horizon Corp. logo
Treasury Management, Account Analysis Product Manager
First Horizon Corp.Dallas, TX
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Job Description

Location: Birmingham, AL; Memphis TN, Lafayette, LA; New Orleans, LA; Dallas Texas; Miami, FL; Charlotte, NC; Nashville, TN; Knoxville, TN; Atlanta, GA; Orlando, FL; Tampa, FL; and Houston, TX

This role is for an Account Analysis Product Manager with our TM Revenue Management team. This position is primarily responsible for managing analysis pricing and billing activities related to Treasury Management. Responsibilities will include managing the billing platform, coordinating and implementing annual pricing changes, providing monthly and ad hoc analysis and reporting, collaborating with Treasury Management Product Owners, and identifying further optimization/improvement opportunities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Act as subject matter expert for owned product(s) with deep expertise including but not limited to features, functionality and customer journey.
  • Execute and help develop the product roadmap. Manage, prioritize, and track implementation of features within the program backlog. Ensure work focuses on features with maximum value that are aligned with product strategy and aligns with enterprise goals and vision.
  • Collaborate with subject matter experts across the enterprise to document current and future state of Revenue Management.
  • Align with critical partners such as Operations, Technology, Accounting, Compliance, Risk and audit, et a, to identify and document deliverables, dependencies, and risks.
  • Support the research, analysis, and business case development supporting Product Partners update/launch of new products and services.
  • Perform other duties and/or special projects as assigned.

SUPERVISORY RESPONSIBILITIES

  • No direct supervisory responsibilities

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:

  • 5+ years of experience or equivalent combination of education and experience in the Treasury Management Pricing/Billing space
  • Knowledge of cash management products and services (ACH, Wire, Credit Card, Checking Accounts, Loans, Reporting)
  • 3+ years Project Management UAT experience

COMPUTER AND OFFICE EQUIPMENT SKILLS

  • Microsoft Office suite
  • Special software: SQL programing a plus

CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc)

None required

About Us

First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.

Benefit Highlights

  • Medical with wellness incentives, dental, and vision
  • HSA with company match
  • Maternity and parental leave
  • Tuition reimbursement
  • Mentor program
  • 401(k) with 6% match
  • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

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