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Director Of Product Management, Prime Sevices-logo
Director Of Product Management, Prime Sevices
BitGoSan Francisco, CA
BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world. For more information, visit www.bitgo.com. BitGo Prime is our comprehensive institutional-grade digital asset platform that provides sophisticated trading tools, prime brokerage services, custody solutions, lending and financing products, and settlement services for professional traders and institutional clients. We take pride in building best-in-class prime services infrastructure that powers some of the most critical crypto operations globally. We're seeking a Director of Product to lead our entire Prime Services vertical, defining the strategic vision and driving execution across all prime brokerage products and services. As crypto markets continue to mature and institutional adoption accelerates, this role will be instrumental in positioning BitGo Prime as the definitive institutional digital asset services platform. You will oversee a comprehensive prime services ecosystem including trading execution, custody and settlement, lending and financing, portfolio management, risk management, and institutional analytics that serve the world's most sophisticated institutional clients. About the Role We need a visionary product leader with deep institutional prime services expertise who can build and scale a world-class product organization. You will own the complete prime services product portfolio, manage a team of product managers and analysts, and work closely with C-level executives, institutional clients, and key market participants to define the future of institutional digital asset services at BitGo Prime. This role is full-time onsite in our San Francisco or New York offices, fostering fast decision-making, collaboration, and innovation. What You'll Do Define and execute the comprehensive product strategy for BitGo Prime's entire prime services ecosystem, ensuring market-leading execution quality, custody security, lending efficiency, and institutional-grade capabilities across all service lines. Build, lead, and scale a high-performing product organization including product managers, analysts, and researchers focused on prime brokerage infrastructure, trading, custody, lending, and client experience. Drive strategic partnerships with market makers, liquidity providers, lending counterparties, institutional clients, and technology vendors to enhance BitGo Prime's competitive moat across all prime services. Oversee development of comprehensive prime services products including trading execution, custody and settlement, lending and financing, portfolio management tools, risk management systems, and institutional analytics platforms. Lead go-to-market initiatives for new prime services products, working closely with sales, marketing, and client success teams to drive adoption among institutional clients across hedge funds, asset managers, family offices, and corporations. Shape regulatory strategy and compliance frameworks for all prime services operations across multiple jurisdictions and client segments. Drive organizational alignment on prime services product priorities, managing stakeholder relationships across engineering, sales, compliance, operations, and executive leadership. Establish product metrics, KPIs, and success criteria that align with business objectives and client satisfaction across trading, custody, lending, and settlement services. Represent BitGo Prime at industry conferences, client meetings, and regulatory discussions as the voice of our institutional prime services platform. Who Would Be a Great Fit 8+ years of product management experience with 5+ years in leadership roles, preferably in institutional prime services, prime brokerage, or financial technology encompassing multiple service lines. Deep expertise in institutional prime services ecosystems, including prime brokerage, custody operations, lending and financing, settlement systems, and comprehensive client service delivery. Proven track record of building and scaling product organizations, with experience managing teams of 5+ product managers across multiple product verticals and driving cross-functional alignment. Strong background in financial services technology including trading systems, custody infrastructure, lending platforms, risk management systems, and institutional client workflows. Experience working with institutional clients such as hedge funds, asset managers, family offices, pension funds, and corporations across their full range of digital asset service needs. Strategic mindset with ability to balance long-term vision with near-term execution, demonstrated through successful product launches, market expansion, and client acquisition across multiple service areas. Deep understanding of regulatory requirements across multiple jurisdictions for custody, trading, lending, and prime services, including compliance frameworks and institutional regulatory obligations. Exceptional leadership and communication skills, with ability to influence senior executives, institutional clients, and cross-functional teams across complex service delivery organizations. Strong analytical capabilities with experience using data to drive product decisions and optimize performance metrics across trading, custody, lending, and operational efficiency. Passion for crypto markets and digital assets, with understanding of DeFi protocols, institutional custody, lending markets, and emerging prime services structures. Preferred Qualifications Advanced degree in Finance, Economics, Engineering, or related quantitative field Experience at leading institutional trading platforms, prime brokers, or execution management system providers Background in traditional finance with exposure to equity, FX, or fixed income electronic trading Track record of successful product launches in regulated financial services environments Experience with venture capital or private equity portfolio companies in fintech sector Why Join BitGo? Revolutionizing finance requires vision, innovation, and execution. Join a team of world-class professionals who embody our values of ownership, craftsmanship, and open communication. At BitGo, we are building the infrastructure that secures the future of digital assets. We offer: Competitive base salary, bonus and stock options 100% company paid health insurance for employee, partner and dependents Up to 5% 401k company match Paid parental leave, paid vacation Free custom lunches, dinners and snacks Computer equipment and workplace furniture to suit your needs Great colleagues and inspiring startup environment Benefits may vary based on location If you're passionate about scaling secure, compliant, and user-friendly wallet infrastructure, we'd love to talk. Pay Transparency Notice: Depending upon your leveling and location, the compensation for this role averages between $225,000 - $260,000 USD base salary dependent on your experience level. Equity, an annual performance bonus and the benefits outlined below are also a part of this role's package.

Posted 1 week ago

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Senior Director, Product Management - Database Observability
Solarwinds Corp.Austin, TX
At SolarWinds, we believe in putting people first-our employees, customers, partners, and communities. Our mission is to deliver powerful, simple, and secure solutions that help organizations accelerate digital transformation and gain deep insights into the performance of their infrastructure and applications. We're seeking a Director of Product Management to lead our Database Monitoring portfolio. This is a high-impact, strategic role suited for a product leader with a blend of business ownership mindset, deep technical knowledge of databases (traditional and NoSQL), and a proven ability to drive product success across both on-prem and cloud-native environments. About the Role As Sr. Director of Product Management for Database Monitoring, you will own the vision, strategy, and execution of our database observability products. From your position in product management, you will serve as the "GM" of your portfolio, with accountability for roadmap, market fit, week-to-week management of sales and marketing funnel, quarterly and annual revenue growth, and customer success. You'll lead a team of PMs and collaborate closely with engineering, sales, customer success, and marketing to deliver best-in-class solutions and ARR growth for monitoring SQL, NoSQL, and cloud-managed database environments. Your strategic thinking and operational discipline will ensure we deliver high-value capabilities that meet the evolving needs of DBAs, developers, and IT leaders across industries. What You'll Do Define and execute the product strategy for the Database Monitoring business line across SQL, NoSQL, and cloud databases Act as "GM" of the Database Monitoring portfolio while directly owning market analysis, product roadmap, pricing, and competitive differentiation Partner with sales, marketing and customer success to drive go-to-market strategies, revenue growth, and customer retention Lead, mentor, and grow a small, high-performing team of product managers Drive alignment with cross-functional stakeholders across engineering, marketing, and support Nurture a deep understanding of the database market, including customer needs, ecosystem trends, and technical innovation Engage directly with customers, analysts, partners, the company Board of Directors and operational partners to gather feedback, validate strategy, and evangelize product vision Ensure strong technical integration with SolarWinds' Observability platform and seamless user experiences What We're Looking For 10+ years of B2B product management experience, with 5+ years managing a product management team Strong technical background in traditional (e.g., Oracle, SQL Server, PostgreSQL, MySQL) and NoSQL (e.g., MongoDB, Cassandra, DynamoDB) databases Proven track record of driving product-market fit, revenue growth, sales and marketing partnership, and successful product launches Experience with database performance monitoring, diagnostics, and observability tools Strong business acumen with the ability to make data-informed decisions on product investments and prioritization Demonstrated success leading and scaling product teams in a fast-paced enterprise software environment Exceptional communication skills and the ability to influence across all levels of the organization Passion for solving real customer problems with pragmatic, scalable solutions Nice to Have Experience with cloud-native database environments (e.g., Amazon RDS, Azure SQL, Google Cloud Spanner) Familiarity with modern observability stacks (OpenTelemetry, Prometheus, Grafana, etc.) Background in application performance management (APM) or full-stack monitoring MBA or equivalent experience managing full product P&L

Posted 30+ days ago

Senior Vice President, Product Management, Data Platform-logo
Senior Vice President, Product Management, Data Platform
MasterCardArlington, VA
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Vice President, Product Management, Data Platform Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Overview Mastercard is strategically developing a new cloud-native data platform to power our data-driven solutions and services. This innovative data platform will provide a data mesh, suite of technologies and processes that a critical amount of Mastercard's solutions will leverage to scale and innovate. The SVP of Product Management, Data Platform, will play a pivotal role in shaping the future of data at Mastercard, collaborating with engineering, product and operations teams to enhance and scale a new cloud-native data platform, helping it evolve into a critical enabler for innovation and business growth. Key responsibilities include: Establishing a cloud-native data platform, strategy, and product roadmap that aligns with the strategic priorities of Mastercard and scales to meet future needs. Leading stakeholder engagement, analyzing market? trends, technology landscape, and a strategic target state with a phased implementation approach/plan Develop and implement strategies for cost optimization, balancing performance with financial efficiency through FinOps and vendor partnerships. Leading development roadmap with technology team, including build/buy/partner analysis Identifying necessary product features and investments based on business needs Internally influence/collaborate with stakeholders across engineering, product management, and operations to align the platform strategy with business goals Advocate for and implement modern data architecture principles, such as data lakes, data warehouses, and data meshes, to drive innovation and growth All About You Proven track record leading global product management teams in complex business-to-business technology and/or payment businesses, driving success through high-growth phases Proven experience designing and managing data platform solutions for SaaS businesses, focusing on multi-tenant architectures and analytics Proven ability to quickly adapt, take initiative, and adopt a hands-on approach to execution Ability to effectively build and prioritize the product roadmap Experience with AWS, Azure, or Google Cloud Platform and AI/ML platforms such as Databricks and Snowflake Strong focus on delivery, execution and readiness for scaled launch Strategic, analytical, and systematic thinker who consistently challenges the status quo and constructively challenges the team to drive change and continuous improvement Experience with big data analytics/AI and machine learning algorithms Strong collaboration and ability to partner effectively with virtual, fast-paced teams Demonstrated ability to build relationships with senior executives Knowledge of the financial services and retail industries a plus Bachelor's or Master's degree in a quantitative or technology field required #AI Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Posted 2 weeks ago

Product Counsel, Entity Management-logo
Product Counsel, Entity Management
GustoDenver, CO
About the Role: We are seeking a Product Counsel to join the growing Product Legal team to meet the expanding needs of our company and our customers. In this role, you will be advising and partnering with our business teams to enhance and scale Gusto's growing suite of tech-based business entity management services, tools and resources designed around and for US employers. This is an opportunity to make a real impact on the lives of small business owners and their growing teams that use Gusto's product. If you thrive in fast paced environments, and excel at finding creative solutions, dreaming big, and executing on complex cross functional projects this role will be perfect for you! About the Team: Gusto's Legal & Compliance team partners with product teams to enable innovation, facilitate responsible company growth, accelerate the Gusto roadmap, and provide compliant products to our customers, through solution-focused counsel on legal and business risks. We are passionate about using groundbreaking technology and excellent service to elevate the experience of small business owners and their employees. Each team member is a true owner and makes a tremendous impact every day. Here's what you'll do day-to-day: Counsel the product, engineering, and design teams on a range of issues including entity formation/dissolution, governance, state and federal business compliance and general business matters. Research and advise on complex regulatory frameworks for obtaining and maintaining business licenses and business insurance that may be required by Federal, State and local governments. Contribute to our product suite from ideation through launch and future enhancements. Contribute to key initiatives helping to mature our Legal & Compliance team's functions. Here's what we're looking for: JD degree and a member of a State bar/active license to practice law. 7+ years of combined legal experience, with experience working in a law firm supporting businesses both large and small. Experience must include corporate/business law, while experience in-house at a tech company or advising tech companies on product development is a plus. Experience providing pragmatic legal guidance. A collaborative approach and demonstrated ability to work well independently under pressure, while contributing to cross-functional teams. Enthusiasm and passion for how technology can streamline and improve entity formation, business governance and compliance processes and painpoints. Experience with AI, business insurance, data privacy, consumer protection, and/or start-up law. Demonstrated ability to build consensus and build strong relationships. An eagerness to dive in, build, and drive projects independently. Experience creatively solving problems, taking into account legal risk and business needs. A team player mindset (no job is too big or too small). Attention to detail and the ability to follow through in a fast-paced environment. Our cash compensation amount for this role is $168,935/yr to $208,353/yr in Denver & most major metro locations, and $199,150/yr to $245,618/yr for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

Posted 30+ days ago

VP Of Technical Product Management (AI Products), Remote-logo
VP Of Technical Product Management (AI Products), Remote
AledadeMyrtle Point, OR
Aledade is seeking a visionary and technically minded VP, AI Product to pioneer our generative AI and machine learning initiatives. This is a newly created leadership role for a product leader who is not only a strategic thinker but also thrives on diving deep into execution and fostering organization-wide AI adoption. You will be at the forefront of embedding cutting-edge AI into our core offerings, directly shaping the future of value based care through both strategy and hands-on contribution. This role will directly lead a set of cross-functional teams who are building a predictive analytics and workflow platform for accurate and complete diagnosis coding. In this capacity, the role will partner closely with executive team members across technology, clinical and business departments to operate a cross-functional program to help Aledade providers accurately identify and take action on emerging or unmanaged clinical conditions. This leader will also be directly accountable for the team building a scalable AI & ML platform, and will play a critical role in driving AI enablement within the product team and driving a comprehensive strategy for AI use in Aledade's product offerings. Primary Duties: Directly lead cross-functional teams actively building and scaling a sophisticated predictive analytics and workflow platform crucial for accurate diagnosis coding. Architect and Deliver a Scalable AI/ML Platform: Take direct ownership and provide deep technical guidance for the team building a robust, scalable AI & ML platform. Drive AI Enablement and Innovation: Foster a culture of AI literacy and innovation within the product team and across Aledade. You'll be a key change agent and evangelist, developing and executing a comprehensive strategy for impactful AI utilization in all our product offerings. Minimum Qualifications: Bachelor's Degree with 15+ years of experience in product management 5+ years of experience in AI. Master's degree or other advanced degree(s) in business, computer science, health administration and/or public policy, or other relevant fields. Preferred Knowledge, Skills and/or Abilities: A seasoned product leader with a strong VP-level background and a proven track record of successfully shipping impactful, technically complex AI/ML products. Deep technical knowledge, with the ability to command respect from engineers, engage in and guide architectural and algorithmic discussions, and make informed technical trade-offs. Passion for not just setting strategy, but also being deeply involved in its execution, problem-solving, and the craft of building great products. Exceptional communicator and influencer, capable of inspiring teams, articulating a clear vision, and driving change and AI adoption across a dynamic organization. Motivated by the opportunity to build foundational AI capabilities and eager to directly contribute to the technical and product groundwork that will drive Aledade's AI-powered future. Someone who thrives in a role that combines high-level strategy with the satisfaction of hands-on impact. Strong leadership, communication, and interpersonal skills, with the ability to successfully navigate and manage relationships across all levels, both upward and downward. Who We Are: Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission. In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members: Flexible work schedules and the ability to work remotely are available for many roles Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners Robust time-off plan (21 days of PTO in your first year) Two paid volunteer days and 11 paid holidays 12 weeks paid parental leave for all new parents Six weeks paid sabbatical after six years of service Educational Assistant Program and Clinical Employee Reimbursement Program 401(k) with up to 4% match Stock options And much more! At Aledade, we don't just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation. Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants

Posted 30+ days ago

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Head Of Deposit Product Management
First Horizon Corp.New Orleans, LA
Location: On site in Memphis, TN, Nashville, TN, Knoxville, TN, Charlotte, NC, Raleigh, NC, New Orleans, LA, Tampa, FL, Birmingham, AL. SUMMARY: The Product Management Manager oversees product development initiatives and handles daily management activities, ensuring that product delivery schedules and tasks related to all aspects of product development are coordinated with stakeholders to successfully release new products on time and within budget. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Directs the work of subordinate staff to efficiently guide projects through various stages of development, maintaining high standards for product quality and compliance with industry standards. Defines product requirements and roadmap, driving branding and marketing strategies by tracking profitability metrics, and ensures compliance needs are met. Monitors competitive trends, supporting compliance procedures, and optimizing resource allocation for product development processes. Performs all other duties as assigned. SUPERVISORY RESPONSIBILITIES: Directly responsible for directing, coordinating, and evaluating designated units or certain personnel in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; providing pay change recommendations; disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: Proven track record in product lifecycle management and leadership, familiarity with banking industry standards, and client-focused mindset. Requires bachelor's (4-year college) degree and 5 years' experience as an individual contributor and 1-3 years' supervisory experience is preferred. COMPUTER AND OFFICE EQUIPMENT: Proficiency in Microsoft Office. CERTIFICATES, LICENSES, REGISTRATIONS (Ex CPA, Series 6 or 7 license, etc.) Preferred certifications include relevant product management certifications. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com. Benefit Highlights Medical with wellness incentives, dental, and vision HSA with company match Maternity and parental leave Tuition reimbursement Mentor program 401(k) with 6% match More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube Instagram YouTube

Posted 1 week ago

Director, Product Management- AI-logo
Director, Product Management- AI
EgnyteMountain View, CA
Director, Product Management- AI Remote US, Mountain View, CA, Los Angeles & Sacramento EGNYTE YOUR CAREER. SPARK YOUR PASSION. Egnyte is a place where we spark opportunities for amazing people. We believe that every role has a great impact, and every Egnyter should be respected. When joining Egnyte, you're not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values: Invested Relationships Fiscal Prudence Candid Conversations ABOUT EGNYTE Egnyte combines the power of cloud content management, data security, and AI-driven insights into one unified platform. More than 23,000 customers use Egnyte to get more done, make the right decisions, and protect their unstructured data. In addition, Egnyte offers specialized industry solutions for architecture, engineering, and construction (AEC), life sciences, and financial services. For more information, visit www.egnyte.com. Role Overview As the Director of Product for AI, you will be at the forefront of developing cutting-edge solutions for a broad range of product management functions. You'll translate customer insights into innovative products, champion user needs, and orchestrate development from concept to release. In addition, you will help deliver critical Machine Learning and AI capabilities for Egnyte products while ensuring we deliver high-impact solutions that keep us at the cutting edge. Read more about our newest AI feature release here: Egnyte Expands Intelligence Solutions with Deep Research AI, AI Workflows and Agents WHAT YOU'LL DO: ● Develop groundbreaking Generative AI applications that analyze complex data, respond to common queries and automate tasks for industry-specific use cases ● Leverage AI to solve pressing business challenges for our enterprise customers ● Partner with leadership, customers and prospects to identify opportunities where AI can deliver value ● Collaborate closely with UI/UX, Engineering and cross-functional teams and deliver with quick time-to-market solutions ● Define and track key business metrics that demonstrate the business impact ● Conduct hands-on market research to validate requirements and ensure we're building solutions that address real customer needs and market opportunities YOUR QUALIFICATIONS: ● 5+ years of product management expertise with a proven track record of shipping ● 1 to 2 years of and hands on building generative AI models and shipping at scale ● Experience building conversational tools and chatbots ● Leadership and people management experience ● Experience expediting RAG AI deployments ● Ability to collaborate effectively with stakeholders across the organization ● Experience successfully partnering with Data Science teams ● Proven hands-on experience building LLM Models ● Solid foundation in Machine Learning and AI concepts ● Passion for directly engaging with customers-from requirements gathering to demos and sales support ● Experience working and guiding product and engineering teams distributed globally ● Direct experience building enterprise SaaS solutions for technical users & buyers ● Technical expertise - ideally with previous software engineering experience. Travel: Ability to travel to headquarters for 1 week per quarter as agreed upon with the Manager. If not located in the SF Bay area. Nice to have: ● Experience working with architecture, engineering, and construction (AEC), life sciences, or financial services industries is a valuable plus COMPENSATION: Our compensation reflects the cost of labor across multiple U.S. geographic locations, and pay varies based on defined markets. The standard base pay range for this position across the U.S. is $250k - $305k annually. Pay varies by work location and may also be dependent on job-related skills, knowledge, and/or experience. During the interview and/or hiring process, your recruiter can share more information about the compensation package specific to the role and job location. BENEFITS: ● Competitive salaries and comprehensive benefits ● Flexible hours and generous time off (RTO, Responsible Time Off) to help support your work-life balance ● Paid holidays and sick time ● 401(k) Retirement Plan (Traditional, Roth and Mega Backdoor Roth) ● Health Savings Account (HSA) with a generous employer contribution ● Up to 12wks of paid Parental, Foster and Adoption Leave to help you grow your family ● Dynamic and collaborative offices located in Mountain View, CA; Spokane, WA; Draper, UT; Raleigh, NC; Reading, England, and Poznan, Poland ● Gym, cell phone, and internet reimbursement ● Free well-being apps such as Modern Health, Spring Health for Guardian are offered, as well access to our Employee Assistance Program (EAP) ● Perks include discounted pet insurance, electronics, theme park tickets, travel, plus more ● Your own Egnyte account with lifetime access What you can expect from Egnyte At Egnyte, we're committed to creating an environment where you can do your best work and grow professionally. As Egnyters, we work to passionately deliver the future of distributed work, and that future starts with you! At Engyte, you will thrive in an environment where your ideas matter and your development is our priority. Watch your innovations spark extraordinary results alongside your fellow Engnyters who turn challenges into breakthroughs. As part of our diverse global team, you'll experience true belonging-where your unique perspective isn't just welcomed, it's celebrated and amplified. At Egnyte, we're not just building technology-we're building a community where you can truly shine. Our goal is simple: we'll invest in your growth as you help us shape the future of intelligent content management. Equal Employment Opportunity Egnyte, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Egnyte, Inc.'s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment. Commitment To Diversity, Equity, and Inclusion: At Egnyte, we celebrate our differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities. Our global Egnyte Employee Communities (EECs) support representation and inclusion across our diverse workplace. Egnyters are encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be. Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of hr@egnyte.com. Egnyte, Inc. will not allow any form of retaliation against employees who raise issues of equal employment opportunity. If employees feel they have been subjected to any such retaliation, they should contact hr@egnyte.com. To ensure the workplace is free of artificial barriers, violation of this policy including any improper retaliatory conduct will lead to discipline, up to and including discharge. All employees must cooperate with all investigations conducted pursuant to this policy.

Posted 30+ days ago

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Director, Product Management - Owner-Operator Solutions
WEX Inc.New York, NY
Location: This is a remote position, however, the candidate must reside within 30 miles of one of the following locations: Portland ME, Chicago IL, Boston MA, Washington DC, Dallas TX, San Jose CA, Seattle WA, or New York City NY. About WEX & The Role WEX is a global payments and mobility platform committed to delivering innovative solutions to businesses that keep the world moving. Within our Over-the-Road (OTR) line of business, we are seeking a Director, Product Management - Owner-Operator Solutions to lead the strategy, team, and product direction for a growing portfolio of digital products designed to serve small fleets and independent drivers. This role offers the opportunity to lead a cross-functional product area with full accountability for customer experience, product performance, and long-term growth. The Director will be responsible for driving adoption, expanding offerings beyond fuel, and delivering meaningful value to the owner-operator segment. About the Team & Impact WEX's owner-operator product portfolio delivers digital-first, user-friendly solutions that simplify operations and financial management for independent drivers and small fleets. With a strong foundation in fueling and payments, the platform is evolving to address broader customer needs. As Director, you will set the vision, define product strategy, and lead execution to expand adoption and product impact in this space. How You'll Make an Impact Own the vision, strategy, and roadmap for owner-operator solutions, aligning with business goals and evolving customer needs. Build and lead a high-performing product team, setting direction, driving execution, and supporting team development. Drive adoption, engagement, and revenue growth through continuous improvement and user-centric design. Identify and execute on opportunities to expand beyond fuel, such as offerings in maintenance, factoring, insurance, compliance, and financial wellness. Partner with engineering, design, marketing, sales, and operations to deliver intuitive, high-impact products. Evaluate and pursue external partnerships and integrations that enhance platform value. Act as the internal voice of the owner-operator customer, advocating for their needs and experience. Track product performance and communicate progress to stakeholders with clarity and transparency How You'll Lead Business-Minded: You think holistically about customer experience, product value, and growth strategy. Team-Builder: You create clarity, accountability, and momentum within a collaborative team environment. Customer-Centric: You prioritize features and improvements based on real customer insight and outcomes. Cross-Functional Influencer: You align diverse teams around shared goals and navigate complexity with confidence. Outcome-Oriented: You drive measurable impact and keep results at the center of your decision-making Experience You'll Bring 8+ years of product management experience, including 3+ years in a product leadership role. Experience with customer-facing digital platforms, ideally in fintech, logistics, mobility, or B2B SaaS. Demonstrated success in scaling product adoption, expanding into adjacent service areas, and driving customer value. Comfort operating in fast-paced, growth-stage environments, with an ability to balance short-term execution and long-term vision. Familiarity with the workflows and challenges of owner-operators, small fleets, or independent contractors is a strong plus. Strong strategic planning, communication, and cross-functional leadership skills. Bachelor's degree required; MBA or advanced business/technical education preferred Why This Role Matters WEX is committed to helping owner-operators and small fleets thrive by delivering tools that simplify how they work and succeed. As Director of Product Management, you'll lead a critical product portfolio, guide strategic expansion, and create solutions that deliver lasting value for customers and for WEX. If you're ready to lead with purpose and scale meaningful digital products-we'd love to hear from you. The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section. Pay Range: $177,000.00 - $235,000.00

Posted 30+ days ago

Vice President, Global Product Management, Payment Reconciliation-logo
Vice President, Global Product Management, Payment Reconciliation
MasterCardPurchase, NY
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, Global Product Management, Payment Reconciliation Vice President, Global Product Management, Payment Reconciliation Overview Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. The Services Business represents over a third of Mastercard revenues and is a key differentiator for Mastercard. Services use our unique and proprietary data, technology, insights and expertise to deliver solutions that meet the needs of our customers. Services is critical for the sustained, long-term growth of Mastercard. Within the Services organization, this role sits within the Business & Markets Insights (BMI) organization. The Business & Market Insights vertical is focused on creating products and solutions that create value for customers through Analytics, Insights, Business Experimentation, and Payment Consulting & Innovation. This Product Management role will lead the product commercialization and expansion function for Payment Reconciliation data solutions. This person will own the product P&L and lead a team of product managers to oversee key activities including developing the product vision and strategy, exploring new short-term and long-term growth opportunities, including acquisition/partnership opportunities, identifying new use cases tied to customer pain points, engaging customers to demonstrate product value, and getting customer feedback to influence product roadmaps. This individual will partner closely with other members of the Global Product Management team to ensure product commercialization plans are reflected in the product roadmap. Role Lead a large global team to ensure successful commercialization of products - maximizing customer value and revenue Identify new whitespaces of growth Pursue strategic product partnerships internally and externally to accelerate time to market for revenue growth opportunities Explore pricing strategies that enable sales with clear value quantification while helping with sustainable revenue growth Monitor and analyze product adoption and usage trends and develop comprehensive approaches to engage customers in partnership with regional teams Develop comprehensive KPIs to track commercialization success and partner with development teams to build tools/capabilities to automate tracking Build market / customer specific commercial constructs beyond standard go-to-market to serve customer needs Develop customer value narratives based on product value propositions and customer case studies Partner with region teams to develop sales training materials and conduct trainings Build strong working relationships with a diverse group of internal and external stakeholders to achieve commercialization goals All About You Experience in product management focused on go-to-market, distribution, pricing, and other commercial activities in technology and data solutions. Payments / financial services industry experience is required. Strong customer focus and commercial mindset Payment Reconciliation, Compliance, Operations industry knowledge is highly preferred Proven ability to define and execute bold, forward-looking product strategies that drive business transformation Analytical, solutions-oriented skillset with the ability to drive customer sales Strategic mind set to solve complex and ambiguous problems Keen understanding of competitive offerings and payment industry trends Proven track record collaborating in cross-functional teams Highly organized and able to deal with multiple and competing priorities Bachelor's degree in business or relevant experience; MBA a plus Extensive experience in strategy consulting or product commercialization Strong communication & influencing skills to work with internal and external stakeholders, with ability to clearly articulate problem statements and opportunity areas Experience with AI-based offerings a plus Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more. Pay Ranges Purchase, New York: $223,000 - $357,000 USD

Posted 30+ days ago

F
Head Of Deposit Product Management
First Horizon Corp.Birmingham, AL
Location: On site in Memphis, TN, Nashville, TN, Knoxville, TN, Charlotte, NC, Raleigh, NC, New Orleans, LA, Tampa, FL, Birmingham, AL. SUMMARY: The Product Management Manager oversees product development initiatives and handles daily management activities, ensuring that product delivery schedules and tasks related to all aspects of product development are coordinated with stakeholders to successfully release new products on time and within budget. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Directs the work of subordinate staff to efficiently guide projects through various stages of development, maintaining high standards for product quality and compliance with industry standards. Defines product requirements and roadmap, driving branding and marketing strategies by tracking profitability metrics, and ensures compliance needs are met. Monitors competitive trends, supporting compliance procedures, and optimizing resource allocation for product development processes. Performs all other duties as assigned. SUPERVISORY RESPONSIBILITIES: Directly responsible for directing, coordinating, and evaluating designated units or certain personnel in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; providing pay change recommendations; disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: Proven track record in product lifecycle management and leadership, familiarity with banking industry standards, and client-focused mindset. Requires bachelor's (4-year college) degree and 5 years' experience as an individual contributor and 1-3 years' supervisory experience is preferred. COMPUTER AND OFFICE EQUIPMENT: Proficiency in Microsoft Office. CERTIFICATES, LICENSES, REGISTRATIONS (Ex CPA, Series 6 or 7 license, etc.) Preferred certifications include relevant product management certifications. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com. Benefit Highlights Medical with wellness incentives, dental, and vision HSA with company match Maternity and parental leave Tuition reimbursement Mentor program 401(k) with 6% match More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube Instagram YouTube

Posted 1 week ago

Product Management Director - Decision Support-logo
Product Management Director - Decision Support
CareBridgeBoston, MA
Product Management Director - Decision Support Location: Alternate locations may be considered. This position will work a hybrid model (remote and office). The ideal candidate will live within a commutable distance from our PulsePoint locations. CareBridge Health is a proud member of the Elevance Health family of companies, within our Carelon business. CareBridge Health exists to enable individuals in home and community-based settings to maximize their health, independence, and quality of life through home-care and community based services. The Product Management Director will lead the product strategy and execution for one of our core service lines. Your mission will be to build, manage, and grow product offerings that drive measurable value for our customers and contribute to the success of CareBridge's product portfolio. This associate will utilize their deep product expertise, strong leadership skills, and an entrepreneurial mindset. You will help formalize product management processes while staying hands-on to drive feature delivery in a dynamic, high-growth environment. We're seeking a leader who can operate at both the strategic and tactical levels-able to shape product direction while delivering day-to-day execution with urgency. How you will make an impact: Define and communicate product vision and priorities to internal stakeholders and clients. Display strong leadership, organizational, and execution skills maintaining accountability for the performance and results of the product. Develop data integration strategy that drives value for clients through enhanced product functionality and reporting, while enabling internal value capture through improved data quality, operational efficiency, and insights. Conduct focus groups, market research, and beta programs to elicit user feedback and drive high adoption of new features. Lead product planning and execution from concept through delivery, ensuring cross-functional alignment and accountability on scope, timelines, and outcomes. Collaborate with engineering, analytics, clinical, operations, and client teams to deliver high-quality product releases. Maintain strong execution discipline: identify and resolve risks, manage trade-offs, and ensure product quality and timelines. Monitor client data integration performance, proactively address issues, and continuously improve integration reliability and quality. Manage and mentor other product managers while fostering cross-functional alignment across engineering, analytics, clinical, operations, and client teams. Develop and deliver executive-level presentations to share product direction, impact, and outcomes. Build strong relationships with cross-functional stakeholders to drive alignment and shared ownership of product outcomes. Minimum Requirements: Requires a BA/BS and minimum of 8 years experience in a related field, including minimum of 3 years Solutions Management experience; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities, and Experience: Graduate degree and/or professional designation related to field preferred. Strong academic background in an engineering discipline or related field that enables you to understand and easily communicate with a technical team preferred. General HCBS and/or Long-Term Support Services (LTSS) product and customer knowledge highly preferred. Exposure to value-based healthcare strongly preferred. Strong Excel and/or SQL skills preferred. Project management experience preferred. Excellent written, oral, presentation and interpersonal communication skills with the proven ability to negotiate Proficient of Microsoft Office products, most notably in PowerPoint, Teams, Outlook, Excel, and Word, strongly preferred. For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $119,280 to $204,480 Locations: District of Columbia (Washington, DC); Illinois; Maryland; Minnesota; New York In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 2 weeks ago

Manager, Product Management-Technical (Pmt) For Payment Account Reference (Par)-logo
Manager, Product Management-Technical (Pmt) For Payment Account Reference (Par)
MasterCardO'fallon, MO
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Management-Technical (PMT) for Payment Account Reference (PAR) OVERVIEW Responsible for providing the business analysis required to support product enhancements for PAR (Payment Account Reference) and other related areas within the Mastercard Digital Enablement System (MDES). In this role, you will work collaboratively with agile software development teams to analyze business requirements and deliver high quality features that meet customer expectations. You will apply your analysis skills to understand business needs, identify what needs to be done, and establish a common understanding of requirements with key stakeholders. Your analysis skills may be applied to a range of challenges including complex new roadmap features, system integrations, software maintenance items, and specific product team requests. ROLE Analyze business, data, and system interface requirements for roadmap features, system integrations, software maintenance items, or specific business requests. Identifies gaps and charters new platform capabilities as required Work with development teams, software architects, product team, and external groups to ensure a clear understanding of business needs which will drive software development activities. Communicate clearly and concisely (both verbally and written) so that problems are effectively analyzed and outcomes agreed. Exhibits expertise within platform feature area and coordinates with interdependent teams Continuously monitors feature development at the feature level Reviews product demo with the development team against acceptance criteria for the feature set Prepares launches and monitors platform performances, adoption, and operational health for feature sets Identifies issues that will keep the platform features from delivering on time and/or with the desired requirements and communicates to leadership Supports and participates in post-launch reviews and ensures feedback is reincorporated into the feature Works with internal teams and customer service to identify, classify, and prioritize feature-level customer issues Support development of user and release documentation ALL ABOUT YOU Successful candidate should have a strong technical background to enable them to work closely across multiple technical teams driving solutions which match the platforms architecture Proven ability to analyze software requirements, model business processes/workflows, and align software requirements to business strategy. Demonstrated ability to understand complex systems and communicate effectively with the technical teams. Possess strong written and oral communication skills (English language) Able to negotiate requirements and build effective relationships with key stakeholders Finance or Payment Industry experience (desirable) Ability to balance work across multiple projects/work streams while still meeting deadlines. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more. Pay Ranges O'Fallon, Missouri: $119,000 - $190,000 USD

Posted 30+ days ago

Product Management Director - Decision Support-logo
Product Management Director - Decision Support
CareBridgeWallingford, CT
Product Management Director - Decision Support Location: Alternate locations may be considered. This position will work a hybrid model (remote and office). The ideal candidate will live within a commutable distance from our PulsePoint locations. CareBridge Health is a proud member of the Elevance Health family of companies, within our Carelon business. CareBridge Health exists to enable individuals in home and community-based settings to maximize their health, independence, and quality of life through home-care and community based services. The Product Management Director will lead the product strategy and execution for one of our core service lines. Your mission will be to build, manage, and grow product offerings that drive measurable value for our customers and contribute to the success of CareBridge's product portfolio. This associate will utilize their deep product expertise, strong leadership skills, and an entrepreneurial mindset. You will help formalize product management processes while staying hands-on to drive feature delivery in a dynamic, high-growth environment. We're seeking a leader who can operate at both the strategic and tactical levels-able to shape product direction while delivering day-to-day execution with urgency. How you will make an impact: Define and communicate product vision and priorities to internal stakeholders and clients. Display strong leadership, organizational, and execution skills maintaining accountability for the performance and results of the product. Develop data integration strategy that drives value for clients through enhanced product functionality and reporting, while enabling internal value capture through improved data quality, operational efficiency, and insights. Conduct focus groups, market research, and beta programs to elicit user feedback and drive high adoption of new features. Lead product planning and execution from concept through delivery, ensuring cross-functional alignment and accountability on scope, timelines, and outcomes. Collaborate with engineering, analytics, clinical, operations, and client teams to deliver high-quality product releases. Maintain strong execution discipline: identify and resolve risks, manage trade-offs, and ensure product quality and timelines. Monitor client data integration performance, proactively address issues, and continuously improve integration reliability and quality. Manage and mentor other product managers while fostering cross-functional alignment across engineering, analytics, clinical, operations, and client teams. Develop and deliver executive-level presentations to share product direction, impact, and outcomes. Build strong relationships with cross-functional stakeholders to drive alignment and shared ownership of product outcomes. Minimum Requirements: Requires a BA/BS and minimum of 8 years experience in a related field, including minimum of 3 years Solutions Management experience; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities, and Experience: Graduate degree and/or professional designation related to field preferred. Strong academic background in an engineering discipline or related field that enables you to understand and easily communicate with a technical team preferred. General HCBS and/or Long-Term Support Services (LTSS) product and customer knowledge highly preferred. Exposure to value-based healthcare strongly preferred. Strong Excel and/or SQL skills preferred. Project management experience preferred. Excellent written, oral, presentation and interpersonal communication skills with the proven ability to negotiate Proficient of Microsoft Office products, most notably in PowerPoint, Teams, Outlook, Excel, and Word, strongly preferred. For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $119,280 to $204,480 Locations: District of Columbia (Washington, DC); Illinois; Maryland; Minnesota; New York In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 2 weeks ago

Senior Director Of Product Management - Virtual Agent-logo
Senior Director Of Product Management - Virtual Agent
GenesysIndiana, PA
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Job Description We are seeking a dynamic and experienced Director of Product Management to lead our Virtual Agent strategy. This strategic role is critical in defining and shaping the future of our Virtual Agent Platform, advancing the next generation of self-service technologies for customer interaction. The ideal candidate will have a proven track record of driving product strategy, leading cross-functional teams, implementing design thinking principles, engaging directly with key customers, and delivering innovative AI-based solutions. Key Responsibilities: Lead the product vision, strategy, and execution for the Virtual Agent platform, from ideation to launch. Define and implement a forward-looking product roadmap aligned with business goals and industry trends. Champion design thinking methodologies to ensure customer-centered innovation and seamless user experiences. Oversee the development and enhancement of self-service AI technologies, including Generative AI and Large Language Models (LLMs), to meet evolving customer needs. Engage with key customers directly, focusing on: Building and maintaining lighthouse and referenceable accounts to showcase success stories and serve as a benchmark for future product iterations. Identifying and resolving adoption issues, ensuring the successful deployment and ongoing use of the Virtual Agent platform. Serving as a subject matter expert in customer briefing sessions, providing deep insight into product vision, strategy, and value proposition. Collaborate with engineering, design, marketing, and customer success teams to deliver best-in-class solutions. Lead cross-functional teams, ensuring alignment across departments to achieve product success. Engage with stakeholders at all levels to advocate for the product vision and ensure its successful integration with existing and new technologies. Continuously iterate on product design and delivery processes based on user feedback, industry trends, and business needs. Required Experience: 10+ years of product management experience in technology or software-based companies. Demonstrated success in leading the development and execution of AI-driven products or customer service solutions. Proven ability to apply design thinking to solve complex problems, with a customer-first mindset. Experience in driving product lifecycle management, from concept and ideation through market launch and ongoing improvement. Strong leadership and management experience, especially in cross-functional environments where collaboration across teams is key. Comprehensive understanding of AI technologies, including Generative AI, Large Language Models (LLMs), and their application in virtual agent and self-service platforms. Leadership & Cross-Functional Collaboration: Strong leadership skills, capable of managing teams and influencing company-wide initiatives. Extensive experience in cross-functional work, collaborating with multiple departments to drive project success. Ability to motivate and guide teams in a fast-paced environment while fostering a culture of innovation and accountability. Expertise in working with stakeholders across various functions to align on strategy and execution. Key Customer Engagement: Proactively manage lighthouse or referenceable accounts, ensuring that high-value customers can be leveraged as success stories to influence broader adoption. Identify and address any adoption challenges within customer accounts, ensuring optimal implementation and integration of the Virtual Agent platform. Act as a trusted advisor and product expert in customer briefings, articulating the product's value, roadmap, and long-term vision to key customer stakeholders and partners. AI and Emerging Technology Expertise: In-depth understanding of Generative AI and LLMs, with proven experience in developing AI-driven products using these technologies. Ability to leverage Generative AI for automating and enhancing customer service experiences. Experience working with AI platforms such as Genesys Cloud to create scalable and efficient self-service solutions. Ability to stay updated on advancements in AI and machine learning technologies and apply them to evolving product strategies. Design Thinking and Innovation: Proven experience in applying design thinking methodologies, leading product design and development based on customer needs. Strong focus on customer empathy, ensuring that all product decisions are user-centered and improve customer satisfaction. Ability to foster creativity and drive innovation through iterative design and rapid prototyping. Ideal Candidate: Strategic thinker with the ability to translate market needs and trends into innovative product solutions. Experience in leading product management for AI, virtual agents, or similar technologies. Highly collaborative, skilled in building and maintaining strong relationships across various teams and stakeholders. Excellent communication and presentation skills, capable of influencing at all levels of the organization. Comfortable working in a fast-paced, rapidly evolving industry while maintaining a focus on delivering high-impact results. Key Qualifications: Bachelor's degree in Computer Science, Business, or a related field. MBA or advanced degree preferred. Strong knowledge of AI-driven customer service platforms and virtual agent technologies. Proven leadership in guiding product development and market execution. Ability to adapt to a fast-changing environment and anticipate future market needs. Experience with cloud-based platforms and technologies like Genesys Cloud is highly desirable. Deep understanding of Generative AI technologies and LLMs and their application in improving customer interaction. What This Job Is Not: This is not a purely technical role-while an understanding of AI and cloud technologies is essential, the primary focus is on product strategy and leadership. This position is not limited to product development-it requires high-level strategy, stakeholder management, and a customer-centric mindset. It is not a siloed role-cross-functional collaboration is at the core of this position, requiring constant interaction with multiple departments. This is not a role for task managers-the ideal candidate is expected to lead, inspire, and strategically drive innovation, not just manage day-to-day tasks. #LI-Remote Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $183,250.00 - $359,650.00 Benefits: Medical, Dental, and Vision Insurance. Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments More details about our company benefits can be found at the following link: https://mygenesysbenefits.com If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com. Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Posted 30+ days ago

Director Of Product Management- Warehouse Robotics-logo
Director Of Product Management- Warehouse Robotics
Boston Dynamics, inc.Waltham, MA
Boston Dynamics' goal is to revolutionize the logistics and manufacturing industries by introducing highly capable and intelligent mobile manipulation platforms. Stretch is the first mobile robot for truck unloading that will also address any box-handling job in the warehouse. At the heart of our success is a deep understanding of our customers' needs, translated into a compelling product vision and a market-leading roadmap. We are seeking a strategic and customer-obsessed Director of Product Management to lead our product organization and drive the next generation of our warehouse robotics solutions. As the Director of Product Management, you will be the chief advocate for our customers, deeply understanding their challenges and translating those insights into a clear and compelling product strategy, working closely with engineering to deliver on your vision. You will manage a team of product managers who own delivering specific applications and technologies. You will own the entire product lifecycle, from ideation and market analysis to launch and continuous improvement. This is a critical leadership role that requires a unique blend of business acumen, technical understanding, and a passion for building products that solve real-world problems in the dynamic logistics industry. Primary Duties & Responsibilities Product Vision & Strategy: Develop and champion a clear, long-term product vision and strategy for our warehouse robotics portfolio. This includes our robots, off robot systems, and the overarching software platform. Define what we should build to solve customers' problems and ensure that we have durable long-term priorities. Explore opportunities for partnership and industry collaboration. Clearly articulate what we will not do. Market & Customer Insights: Be the foremost expert on the warehouse automation market, our competitors, and, most importantly, our customers. Conduct market research, customer interviews, and data analysis to identify and prioritize market opportunities. Roadmap & Prioritization: Own the product roadmap, effectively prioritizing initiatives and features to deliver maximum value to our customers and align with our strategic goals. Make data-driven decisions to guide resource allocation. Collaborate with engineering to manage priorities and resources to deliver the most impactful features. Cross-Functional Leadership: Collaborate with and influence key stakeholders across the organization, including engineering, go to market, service and support, and operations, to ensure the successful development, launch, and sustainment of new products and features. Collaboration with Engineering: Ensure that you and your team of product managers are in lock step with engineering. Highlight the biggest opportunities, work through tradeoffs with hardware and software engineering to deliver the highest quality solutions for customers. Facilitate opportunities for engineering to see challenges first hand to invent solutions. Product Lifecycle Management: Guide the product management team through the entire product lifecycle, writing detailed requirements and user stories. Collaborate with go-to-market teams to develop strategies and to measure ongoing success. Team Development: Lead, mentor, and grow a team of high-performing product managers. Foster a culture of customer-centricity, innovation, engineering collaboration, and accountability. Organizational Design: Establish an organizational structure for the product management team and a means to measure its effectiveness, focused on execution and planning for future growth, and ensuring an ability to work on both short-term and long-term needs. Create areas of product management focus that is aligned with our strategy. Education and experience Bachelor's degree in Business, Engineering, Computer Science, or a related field. 10+ years of experience in product management. At least 5 years in a product management leadership capacity, preferably within the warehouse robotics technology sector. Proven experience in defining and launching successful products, ideally in robotics for automation, supply chain, or a related industrial field. A deep understanding of product management best practices, including market analysis, user research, and agile development methodologies. Deep understanding of and experience in the logistics industry, having successfully delivered ROI-positive solutions for this end market. Excellent communication, presentation, and interpersonal skills, with the ability to articulate a vision and influence stakeholders at all levels both internally and externally. Strong analytical and problem-solving skills, with a demonstrated ability to use data to drive decision-making. A genuine passion for technology and a desire to be at the forefront of the warehouse automation revolution.

Posted 30+ days ago

Sr. Director Global Omnichannel Marketing Next Best Action Product Management-logo
Sr. Director Global Omnichannel Marketing Next Best Action Product Management
Gilead Sciences, Inc.Foster City, CA
At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description Role: Sr. Director Global Omnichannel Marketing Next Best Action Product Management This role will be based in Foster City CA Key Responsibilities Global position supporting multiple countries across several brands leading and shaping our AI/ML enabled Omnichannel marketing solution to deliver increased ROI. Directly liaise with countries to ensure our capabilities are well positioned and leveraged with in-country marketing and operations teams. Identify and prioritize short- and long-term opportunities for the omnichannel product, and drive product strategies and roadmaps in alignment with product strategic goals Effectively communicate technical concepts to diverse audiences to drive user adoption and satisfaction Leverage metrics to evaluate overall product performance, and work with countries to drive content personalization. Conduct Market Research using (but not limited to) Behavioral Science frameworks to understand humanistic biases/attitudes in Gilead Customers that can ultimately be leveraged for content personalization and perception change. Leverage existing segments to provide additional insights and incremental knowledge on customer attitudes and behaviors. Provide insights and support development of content journeys for microsegments across markets by partnering with country marketing teams. Documentation & Knowledge Base: Support the development of comprehensive documentation and maintain a knowledge base to ensure business continuity, retain intellectual property, and facilitate information sharing. Vendor Management: Proactively manage and optimize business vendor relationships, oversee contract negotiations, and ensure consistent performance and delivery to support operational needs and strategic goals. Cross-Functional Collaboration: Collaborate closely with Market Insights (Global and Regional), IT, Marketing, Sales, and Analytics teams, to integrate DCI insights into NBA implementation, Marketing Strategies and content. Budget Management & Resource Allocation: Manage project budget to agreed financial target and effectively allocate resources to ensure optimal utilization and alignment with organizational objectives. Data Governance and Ethics: Ensure compliance with data privacy regulations (such as GDPR and HIPAA) and uphold the highest standards of data ethics. Required 14+ Years with BS/BA 12+ Years with MS/MA or MBA Preferred Experience Relevant experience in biotechnology, pharmaceuticals, or consulting with a focus in one or more areas of marketing, market research, forecasting, analytics, decision analytics, commercial strategy. Experience with Omnichannel Marketing content personalization/Analytics/Market research Prior experience conducting, analyzing, and communicating qualitative and quantitative market research. Must possess good task management skills, planning, prioritization, objective setting, and meeting management and plan execution History of working and delivering on multiple projects simultaneously, with tight deadlines and changing priorities is required Exceptional written and verbal communication skills are required Experience in successfully presenting to senior leadership audiences, including simplifying complex materials, educating, and managing audiences with differing viewpoints to get to alignment via clear and compelling storylines Experience in biopharmaceutical-focused marketing, commercial strategy, or consulting is desirable. Business leadership experience, and a track record of "influencing without authority" (specifically, more senior Commercial and cross-functional partners) in successful conflict resolution and driving consensus. The salary range for this position is: $243,100.00 - $314,600.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*. For additional benefits information, visit: https://www.gilead.com/careers/compensation-benefits-and-wellbeing Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans. For jobs in the United States: Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com for assistance. For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster. NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT PAY TRANSPARENCY NONDISCRIMINATION PROVISION Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team. Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion. For Current Gilead Employees and Contractors: Please apply via the Internal Career Opportunities portal in Workday.

Posted 3 weeks ago

Lead Digital Product Owner - Risk Management-logo
Lead Digital Product Owner - Risk Management
Provident Financial ServicesWoodbridge, NJ
How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience. POSITION SUMMARY The Lead Digital Product Owner will drive the development and enhancement of assigned digital banking products. Responsibilities include the support of vendor selection analysis, calibrating requirements across work streams, leading creation of all product requirements & components as well as presenting digital KPIs to senior management with associated recommendations. This includes representing the digital product in critical mapping, change control, audit and other governance meetings. KEY RESPONSIBILITIES: Lead process to define and track key product performance indicators (KPIs), release-specific success metrics. Drive adoption of digital products in collaboration with Marketing, Customer Experience and Line partners. Define product vision and roadmap for assigned digital products by seeking input from partners, customer and industry best practices. Win Buy-in and approval product plans, vision, roadmap, and business cases to support product related investments. Ensure that capabilities deliver the intended business value and are met with increased customer satisfaction. Act as vendor point of contact for communications, incidents and periodic product review activities. Lead delivery of all work items, such as new features, defects, including providing the decision to create, fix or defer at the project level regardless of specific work item assignment. Lead cross-functional teams, including marketing, IT and Vendor Partners to ensure successful product delivery. Lead customer transition planning, including onboarding, training, and support materials. Partner with Customer Experience team to improve customer experience and develop and prioritize product requirements based on user feedback and data-driven insights. MINIMUM SKILLS REQUIRED: Experience with product development tools, including JIRA, Asana, or Trello. Demonstrated command of UX design principles, user research methods and quality assurance methodologies Extensive knowledge and experience of working according to agile methodologies and lean product development. Excellent analytical skills, with the ability to interpret data, identify trends, and make data-driven decisions. Strong organization skills, with experience leading cross-functional teams in both Waterfall and Agile environment. Excellent communication skills, with the ability to present complex information in a clear and concise manner. Key behaviors include a passion for building breakthrough digital experiences, meticulous attentions to detail and affinity for teamwork. WORK EXPERIENCE: Minimum 10 years' experience as a Digital Product Owner, with a focus on consumer digital products. EDUCATION: Bachelor's degree in computer science, Business Administration, or related experience preferred WORKING CONDITIONS: Prolonged sitting Lifting from 5 to 10 lbs (printer paper, storage boxes) Occasional bending or overhead lifting (storing files or boxes) Work is performed in a normal office environment. Noise levels are usually moderate. May also involve travel to customers and property locations. HAZARDS: The hazards are mainly those present in a normal office setting and those present in commuting by car. Occasionally, they may be exposed to those conditions present in public forums and meeting places. This job description may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. Pay Details: $82,200 - $117,400 annually Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance. Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans. #LI-Hybrid

Posted 30+ days ago

F
Business Risk And Controls Advisor - Marketing And Product Management
First Horizon Corp.Charlotte, NC
Location: Onsite listed at the location in the job posting. Summary The Business Risk and Controls Advisor supports the Marketing and Product Management organization. This role sits in the first line of defense and is responsible for executing various risk management programs and other first line of defense risk activities in support of line of business growth and revenue production. The role works directly with the Marketing and Product management teams to identify, manage, monitor and report risk through the execution of risk programs, policies and procedures. The role also works directly with second line of defense risk management to ensure appropriate execution of risk activities including assessment of risk, development and oversight of controls, identification and escalation of issues, and governance and reporting. The role is on point to manage audits, exams and other inquiries from internal audit and regulators relative to risk management. Weekly Scheduled Hours: M-F 8-5; other times as needed Job Responsibilities: Lead the implementation and execution of risk programs and policies in coordination with the second line of defense risk management organization including new product governance, Risk and Control Self-Assessment (RCSA), key risk indicators, issue management, operational loss management, and third party risk management. Develop first line of defense procedures that align with risk program and policy requirements. Perform periodic risk assessments of the business unit, ongoing monitoring of program adherence, and reporting. Provide ongoing risk guidance, education and communication to business unit partners to ensure risk management expectations are met within the first line of defense. Assess effectiveness of business unit controls through monitoring and testing, identify gaps and drive remediation of control deficiencies. Engage in regulatory inquiries, exams and internal audits including preparation of materials, assessment and remediation of findings, and provide updates to senior management. Develop risk reporting that provides a holistic view of business unit compliance with risk programs, identification of key business unit risks, emerging risk trends, Build strong relationships with business unit teammates, second line of defense partners, functional support units and other stakeholders to drive strong collaboration on risk program execution and the maturation of risk management across the enterprise. Participate in industry forums and build relationships with other large banks across the industry. Required Qualifications/Knowledge, Skills, and Abilities: Bachelor's degree and 6 or more years of operational and enterprise risk management experience in a first or second line of defense capacity. Experience leading teams through change by creating a compelling vision for transformation. Strong project management skills with ability to manage multiple concurrent projects successfully and a proven track record of strong execution on major initiatives. Proficient at collaborating across business units and lines of defense and working with stakeholders to resolve complex issues. Experience managing enterprise and operational risk programs at a large financial institution. Experience interacting with federal banking regulators including preparing for exams, presenting materials, and articulating the business unit's risk management roadmap. Ability to articulate the connections across risk programs and influence stakeholders to leverage risk data in business decision-making processes. Proficiency at assessing current processes with an eye towards efficiency and automation. Strong oral and written communication skills with ability to communicate at all levels of an organization. Proven ability at collaborating across the enterprise to solve complex challenges. Demonstrated ability to influence change across the organization. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com. Benefit Highlights Medical with wellness incentives, dental, and vision HSA with company match Maternity and parental leave Tuition reimbursement Mentor program 401(k) with 6% match More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Posted 3 weeks ago

F
Treasury Management Product Developer
First Horizon Corp.Charlotte, NC
Location: On site at location listed in job posting Scheduled: Monday- Friday 8AM - 5PM Position Overview: The Product Developer (aka Product Owner) will participate in a multi-disciplinary team with business, technology, marketing, operations, legal, compliance and others to develop new or enhance current products and services that will enable/introduce next generation Treasury Management solutions. Product Developer must have a strong focus on client experience and how the product will be used in a business setting - begin with the end goal in mind. Ease of product use and simplicity should be the hallmark of our products. The Product Developer is expected to shepherd the product development/enhancement lifecycle from concept to market launch. During this process, she/he will work with relevant stakeholders to make sure the right feature set is included to meet client needs. Sufficient support and guidance will be available from seasoned Product Managers and Senior leaders to ensure product rollout is progressing as expected. The Product Developer primary role is to maximize the value of a product by managing the product backlog, defining user stories, and prioritizing backlog items to align with customer needs and business objectives. Act as a bridge between business strategy and development, ensuring the team builds the right thing. Responsibilities: Creating and Managing the Product Backlog- Collaborate with stakeholders to create a high-level plan for the product's future. This includes defining, refining, and prioritizing user stories, user interface elements, and other items that contribute to the product. Ordering backlog items based on value, effort, and business priorities to maximize return on investment. Making sure the product backlog is transparent, visible, and understood by all stakeholders. Communicating the Product Goal- Clearly articulating the product's vision and objective to stakeholders, ensuring everyone is aligned. Develop pricing and profitability metrics. Working with the Scrum Team- Collaborating with the development team to understand their needs and provide clarity on requirements. Acting as a Liaison- Representing the voice of the customer, stakeholders, and the business to the development team. Work with clients and business stakeholders to clearly define client needs - what are we solving for - why will clients pay for our service/solution. Build the business case with strong return on investment and net present value discipline Managing Feedback- Incorporating feedback from users and stakeholders to improve the product and prioritize features. Conduct lessons learned exercises to formalize learnings for future projects User Acceptance Testing- Work with UAT Group as well as test product prototype and take it on road shows to seek early client input/feedback In essence, the Product Developer is responsible for: Ensuring the product delivers value to customers, users, and the company. Guiding the development team to build the right thing, aligning work with customer needs and business goals. Requirements: Bachelor's Degree or equivalent experience Experience with Agile methodology Experience with innovation and applying technology to build solutions Must be analytically oriented and be able to break down complex processes and explain it in simple terms to stakeholders Must be able to analyze problems from the perspective of all stakeholders- 360-degree analysis This candidate must have excellent oral and written communication skills The candidate must possess excellent knowledge of the Microsoft Office products to create memos/letters. Spreadsheets, client presentations, flow charts, etc. Must be a self-starter and be able to motivate her/his peers and influence partners in other areas to achieve common goals Preferred Qualifications: Experience with Artificial Intelligence or Machine Learning technologies Experience as a Product Owner working within an Agile team Experience working with applications like Jira and Confluence Prior experience with Financial Technologies Knowledge of Commercial Deposit, Liquidity (sweep and ZBA's), IOLTA, Public/Government Funds, and Escrow products and services Experience with product design (of any kind) Client facing interaction experience About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com. Benefit Highlights Medical with wellness incentives, dental, and vision HSA with company match Maternity and parental leave Tuition reimbursement Mentor program 401(k) with 6% match More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Posted 2 weeks ago

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Treasury Management Product Manager, Liquidity And Escrow
First Horizon Corp.Lafayette, LA
Location: Onsite in Birmingham, AL; Memphis TN, Lafayette, LA; New Orleans, LA; Dallas Texas; Miami, FL; or Dallas, TX. SUMMARY We're seeking an experienced Product Manager to join Treasury Management division, focusing on our Commercial Liquidity and Escrow solutions. This role will organize and manage the TM Commercial Liquidity / Escrow products and services. The ideal candidate will drive product strategy, enhance client experience, and accelerate product adoption while working within a dynamic team of product managers and developers. The product manager will be responsible for: Aligning solutions to meet client needs Assessing Marketplace competitiveness Pricing and profitability Growth and trend metrics Legalities, compliance and risk mitigation Product information and collateral for client facing and internal usage Training on product capabilities, features/benefits and lead identification Lead product development lifecycles to enhance or implement new solutions ESSENTIAL DUTIES AND RESPONSIBILITIES Develop a strategic vision for products and create a roadmap that speaks to a long-term vision, whilst identifying and delivering quick wins for short-term gains. Be an evangelist and advocate products across the business and build tight relationships with LOB teams to enable engagement and adoption Demonstrated sense of prioritization and execution against critical deliverables, coupled with a sense of personal ownership for key projects / issue resolution Manage each launch through the entire product development lifecycle including discovery, prioritization, design, development, user acceptance testing, pilot testing, and product ramp up. Document managed Products' key client value proposition and competitive position in marketplace. Document Bank implementation, maintenance and revenue tracking mechanism of product and update implementation forms and pricing proforma Create optimum revenue and profitability of managed products. Develop and manage product marketing collateral and materials, TM web site updates and client product demos (as appropriate). Document and report on managed products' trends in growth and revenue. Create annual product statement and rating of product in product life cycle. Relate to available industry information and compare to industry growth trends. Inform and train relationship teams regarding products capabilities, features/benefits, client usage and industry specialization, lead identification and fitment into revenue cycle. Serve as a technical Treasury Management sales resource and participate in key sales and training situations for products Prepare product development objectives and schedules for all phases of product development and introduction to market Monitor how clients utilize the managed product in various real-world installations. Share insights with TM Sales and TM Operations. Capture and illustrate the client experience to highlight its applications across different industries and for internal teams. SUPERVISORY RESPONSIBILITIES While the Treasury Management Product Manager does not have direct supervisory responsibilities, this role requires strong partnership and collaboration skills. The successful candidate will: Engage and collaborate with cross-functional teams, including Sales, Marketing, Operations, and IT, to drive product initiatives and align strategies. Act as a liaison between stakeholders to ensure seamless communication and execution of product plans. Influence and inspire internal teams by sharing insights and advocating for product vision and goals. Coordinate with external vendors and partners to enhance product offerings and customer experience QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: 5+ years of product management experience, preferably in financial services commercial deposit products / services Bachelor's degree in Business, Finance, Technology, or related field. Master's/MBA a plus. Proven experience in developing and managing commercial deposit products and services, with a strong understanding of escrow, lawyer trust, and sweep services Experience and extensive knowledge of Hogan mainframe core applications is a plus Experience managing complex products with multiple stakeholders Demonstrated ability to translate business requirements into technical specifications Strong analytical and financial modeling skills Excellence in stakeholder management and cross-functional leadership Ability to work autonomously with a balanced team approach, you don't need to wait for directions, but know when buy-in is critical Ability to work in a fast-paced environment, managing multiple products and projects simultaneously, passionate about building meaningful, intuitive products The ability to write clear, concise internal product specifications, external communications and training materials Must be analytically oriented and be able to break down complex processes and explain it in simple terms to stakeholders This candidate must have excellent oral and written communication skills The candidate must possess excellent knowledge of the Microsoft Office products to review/read/send email, create memos/letters, spreadsheets, client presentations, flow charts, etc. Must be a self-starter and be able to motivate her/his peers and influence partners in other areas to achieve common goals COMPUTER AND OFFICE EQUIPMENT SKILLS Advanced skills in Word, Excel, PowerPoint, and Outlook for creating reports, presentations, and communications. Experience with tools such as JIRA for tracking project progress and Visio (or like solution) for creating process flows or diagrams Proficiency in software like Tableau, Power BI, SQL, Oracle, or similar for analyzing data trends and generating insights. Familiarity with treasury management systems and payment platforms is preferred. CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc) Certified Treasury Professional (CTP) or similar certification is a plus About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com. Benefit Highlights Medical with wellness incentives, dental, and vision HSA with company match Maternity and parental leave Tuition reimbursement Mentor program 401(k) with 6% match More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Posted 3 weeks ago

BitGo logo
Director Of Product Management, Prime Sevices
BitGoSan Francisco, CA

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Job Description

BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world. For more information, visit www.bitgo.com.

BitGo Prime is our comprehensive institutional-grade digital asset platform that provides sophisticated trading tools, prime brokerage services, custody solutions, lending and financing products, and settlement services for professional traders and institutional clients. We take pride in building best-in-class prime services infrastructure that powers some of the most critical crypto operations globally.

We're seeking a Director of Product to lead our entire Prime Services vertical, defining the strategic vision and driving execution across all prime brokerage products and services. As crypto markets continue to mature and institutional adoption accelerates, this role will be instrumental in positioning BitGo Prime as the definitive institutional digital asset services platform. You will oversee a comprehensive prime services ecosystem including trading execution, custody and settlement, lending and financing, portfolio management, risk management, and institutional analytics that serve the world's most sophisticated institutional clients.

About the Role

We need a visionary product leader with deep institutional prime services expertise who can build and scale a world-class product organization. You will own the complete prime services product portfolio, manage a team of product managers and analysts, and work closely with C-level executives, institutional clients, and key market participants to define the future of institutional digital asset services at BitGo Prime.

This role is full-time onsite in our San Francisco or New York offices, fostering fast decision-making, collaboration, and innovation.

What You'll Do

  • Define and execute the comprehensive product strategy for BitGo Prime's entire prime services ecosystem, ensuring market-leading execution quality, custody security, lending efficiency, and institutional-grade capabilities across all service lines.
  • Build, lead, and scale a high-performing product organization including product managers, analysts, and researchers focused on prime brokerage infrastructure, trading, custody, lending, and client experience.
  • Drive strategic partnerships with market makers, liquidity providers, lending counterparties, institutional clients, and technology vendors to enhance BitGo Prime's competitive moat across all prime services.
  • Oversee development of comprehensive prime services products including trading execution, custody and settlement, lending and financing, portfolio management tools, risk management systems, and institutional analytics platforms.
  • Lead go-to-market initiatives for new prime services products, working closely with sales, marketing, and client success teams to drive adoption among institutional clients across hedge funds, asset managers, family offices, and corporations.
  • Shape regulatory strategy and compliance frameworks for all prime services operations across multiple jurisdictions and client segments.
  • Drive organizational alignment on prime services product priorities, managing stakeholder relationships across engineering, sales, compliance, operations, and executive leadership.
  • Establish product metrics, KPIs, and success criteria that align with business objectives and client satisfaction across trading, custody, lending, and settlement services.
  • Represent BitGo Prime at industry conferences, client meetings, and regulatory discussions as the voice of our institutional prime services platform.

Who Would Be a Great Fit

  • 8+ years of product management experience with 5+ years in leadership roles, preferably in institutional prime services, prime brokerage, or financial technology encompassing multiple service lines.
  • Deep expertise in institutional prime services ecosystems, including prime brokerage, custody operations, lending and financing, settlement systems, and comprehensive client service delivery.
  • Proven track record of building and scaling product organizations, with experience managing teams of 5+ product managers across multiple product verticals and driving cross-functional alignment.
  • Strong background in financial services technology including trading systems, custody infrastructure, lending platforms, risk management systems, and institutional client workflows.
  • Experience working with institutional clients such as hedge funds, asset managers, family offices, pension funds, and corporations across their full range of digital asset service needs.
  • Strategic mindset with ability to balance long-term vision with near-term execution, demonstrated through successful product launches, market expansion, and client acquisition across multiple service areas.
  • Deep understanding of regulatory requirements across multiple jurisdictions for custody, trading, lending, and prime services, including compliance frameworks and institutional regulatory obligations.
  • Exceptional leadership and communication skills, with ability to influence senior executives, institutional clients, and cross-functional teams across complex service delivery organizations.
  • Strong analytical capabilities with experience using data to drive product decisions and optimize performance metrics across trading, custody, lending, and operational efficiency.
  • Passion for crypto markets and digital assets, with understanding of DeFi protocols, institutional custody, lending markets, and emerging prime services structures.

Preferred Qualifications

  • Advanced degree in Finance, Economics, Engineering, or related quantitative field
  • Experience at leading institutional trading platforms, prime brokers, or execution management system providers
  • Background in traditional finance with exposure to equity, FX, or fixed income electronic trading
  • Track record of successful product launches in regulated financial services environments
  • Experience with venture capital or private equity portfolio companies in fintech sector

Why Join BitGo?

Revolutionizing finance requires vision, innovation, and execution. Join a team of world-class professionals who embody our values of ownership, craftsmanship, and open communication. At BitGo, we are building the infrastructure that secures the future of digital assets.

We offer:

  • Competitive base salary, bonus and stock options
  • 100% company paid health insurance for employee, partner and dependents
  • Up to 5% 401k company match
  • Paid parental leave, paid vacation
  • Free custom lunches, dinners and snacks
  • Computer equipment and workplace furniture to suit your needs
  • Great colleagues and inspiring startup environment
  • Benefits may vary based on location

If you're passionate about scaling secure, compliant, and user-friendly wallet infrastructure, we'd love to talk.

Pay Transparency Notice: Depending upon your leveling and location, the compensation for this role averages between $225,000 - $260,000 USD base salary dependent on your experience level. Equity, an annual performance bonus and the benefits outlined below are also a part of this role's package.

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