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Senior Director Of Product Management - Virtual Agent
GenesysMaryland, LA
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Job Description We are seeking a dynamic and experienced Director of Product Management to lead our Virtual Agent strategy. This strategic role is critical in defining and shaping the future of our Virtual Agent Platform, advancing the next generation of self-service technologies for customer interaction. The ideal candidate will have a proven track record of driving product strategy, leading cross-functional teams, implementing design thinking principles, engaging directly with key customers, and delivering innovative AI-based solutions. Key Responsibilities: Lead the product vision, strategy, and execution for the Virtual Agent platform, from ideation to launch. Define and implement a forward-looking product roadmap aligned with business goals and industry trends. Champion design thinking methodologies to ensure customer-centered innovation and seamless user experiences. Oversee the development and enhancement of self-service AI technologies, including Generative AI and Large Language Models (LLMs), to meet evolving customer needs. Engage with key customers directly, focusing on: Building and maintaining lighthouse and referenceable accounts to showcase success stories and serve as a benchmark for future product iterations. Identifying and resolving adoption issues, ensuring the successful deployment and ongoing use of the Virtual Agent platform. Serving as a subject matter expert in customer briefing sessions, providing deep insight into product vision, strategy, and value proposition. Collaborate with engineering, design, marketing, and customer success teams to deliver best-in-class solutions. Lead cross-functional teams, ensuring alignment across departments to achieve product success. Engage with stakeholders at all levels to advocate for the product vision and ensure its successful integration with existing and new technologies. Continuously iterate on product design and delivery processes based on user feedback, industry trends, and business needs. Required Experience: 10+ years of product management experience in technology or software-based companies. Demonstrated success in leading the development and execution of AI-driven products or customer service solutions. Proven ability to apply design thinking to solve complex problems, with a customer-first mindset. Experience in driving product lifecycle management, from concept and ideation through market launch and ongoing improvement. Strong leadership and management experience, especially in cross-functional environments where collaboration across teams is key. Comprehensive understanding of AI technologies, including Generative AI, Large Language Models (LLMs), and their application in virtual agent and self-service platforms. Leadership & Cross-Functional Collaboration: Strong leadership skills, capable of managing teams and influencing company-wide initiatives. Extensive experience in cross-functional work, collaborating with multiple departments to drive project success. Ability to motivate and guide teams in a fast-paced environment while fostering a culture of innovation and accountability. Expertise in working with stakeholders across various functions to align on strategy and execution. Key Customer Engagement: Proactively manage lighthouse or referenceable accounts, ensuring that high-value customers can be leveraged as success stories to influence broader adoption. Identify and address any adoption challenges within customer accounts, ensuring optimal implementation and integration of the Virtual Agent platform. Act as a trusted advisor and product expert in customer briefings, articulating the product's value, roadmap, and long-term vision to key customer stakeholders and partners. AI and Emerging Technology Expertise: In-depth understanding of Generative AI and LLMs, with proven experience in developing AI-driven products using these technologies. Ability to leverage Generative AI for automating and enhancing customer service experiences. Experience working with AI platforms such as Genesys Cloud to create scalable and efficient self-service solutions. Ability to stay updated on advancements in AI and machine learning technologies and apply them to evolving product strategies. Design Thinking and Innovation: Proven experience in applying design thinking methodologies, leading product design and development based on customer needs. Strong focus on customer empathy, ensuring that all product decisions are user-centered and improve customer satisfaction. Ability to foster creativity and drive innovation through iterative design and rapid prototyping. Ideal Candidate: Strategic thinker with the ability to translate market needs and trends into innovative product solutions. Experience in leading product management for AI, virtual agents, or similar technologies. Highly collaborative, skilled in building and maintaining strong relationships across various teams and stakeholders. Excellent communication and presentation skills, capable of influencing at all levels of the organization. Comfortable working in a fast-paced, rapidly evolving industry while maintaining a focus on delivering high-impact results. Key Qualifications: Bachelor's degree in Computer Science, Business, or a related field. MBA or advanced degree preferred. Strong knowledge of AI-driven customer service platforms and virtual agent technologies. Proven leadership in guiding product development and market execution. Ability to adapt to a fast-changing environment and anticipate future market needs. Experience with cloud-based platforms and technologies like Genesys Cloud is highly desirable. Deep understanding of Generative AI technologies and LLMs and their application in improving customer interaction. What This Job Is Not: This is not a purely technical role-while an understanding of AI and cloud technologies is essential, the primary focus is on product strategy and leadership. This position is not limited to product development-it requires high-level strategy, stakeholder management, and a customer-centric mindset. It is not a siloed role-cross-functional collaboration is at the core of this position, requiring constant interaction with multiple departments. This is not a role for task managers-the ideal candidate is expected to lead, inspire, and strategically drive innovation, not just manage day-to-day tasks. #LI-Remote Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $183,250.00 - $359,650.00 Benefits: Medical, Dental, and Vision Insurance. Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments More details about our company benefits can be found at the following link: https://mygenesysbenefits.com If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com. Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
Posted 30+ days ago
Senior Manager - Product Data Management Information Systems
CopelandSaint Louis, MO
About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! Copeland LP is seeking a Senior Manager - Product Data Management Information Systems for its offices in St. Louis, Missouri. Job Description: Lead a local team in St. Louis, as well as international development support. Work with ERP IT Department to interface Teamcenter with our Enterprise Requirements Planning (JDE and Oracle) systems. Support NX and Cadence tools and integration. Provide technical leadership by interfacing with other department leaders to provide technical solutions using Teamcenter, providing guidance on the master data model using Business Modeler Integration Development Environment (BMIDE), and exploring new technologies to be used within the department to best serve business needs. Design technical architectures for our company's enterprise solutions. Work with business process owners, department heads, functional groups, and IT to develop business solutions. Design technical architecture for business groups who will utilize business solutions. Provide functional Teamcenter Product Lifecycle Management (PLM) expertise in areas of program management, CAD management, BOM management, change management, quality management, process management, production planning, and execution. Work with business teams to define processes and requirements within the scope of business needs. Work with IT to ensure all PLM data has the required levels of security and protection for Copeland's business information. Work with IT and Teamcenter support group levels 1, 2, and 3 to provide technical expertise on deployed business solutions to ensure downtime from process issues are minimized. Manage all PLM system-related problems that occur, ensuring that problems are identified, prioritized, and solved as rapidly and efficiently as possible. Work with IT and other functional groups to define and manage the major areas of development. Proactively research technology trends of the product; identify and market applicable uses of the product and its components. Act as a technical consultant to the enterprise; lead research and prototyping of innovative technologies and products. Ensure the technology and architectural roadmap of engineering is properly aligned with and supports the product/business road map. Part-time telecommuting is permitted. Domestic and International travel required up to 5% of the time. Job Requirements: A Bachelor's degree or the foreign equivalent in Computer Science, Computer Information Systems, Engineering, or a related field, plus 5 years of experience in a progressively responsible software development occupation. The required experience must include: 5 years working with Siemens Teamcenter Development in the areas of configuration, solutions evaluation, validation, and deployment. 5 years of experience in Information Technology, including the ability to lead disparate teams consisting of customers, vendors, and peer organizations through informal reporting. 5 years of experience with Product Lifecycle Management processes and tools. 2 years of experience with project management. 2 years of experience with Enterprise Requirements Planning integration. 1 year of experience utilizing programming skills in C, C++, C#, .Net, Java, or Perl. 1 year of experience of working in Extensible Markup Language (XML), JavaScript, and HTML. #LI-DNI Work location: 8100 W. Florissant Ave, St. Louis, MO 63136 If interested, please apply on the company website: https://www.copeland.com/en-us/careers , Job ID: JR107264. Our Commitment to Our People Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future-for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave. Together, we have the opportunity - and the power - to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team! Our Commitment to Inclusion & Belonging At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employe resource groups play an important role in culture and community building at Copeland. Work Authorization Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity Employer Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: copeland.careers@copeland.com
Posted 3 weeks ago
Director Of ETF Product Marketing, Asset Management
Northern TrustNew York, NY
About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service. Role: Director of ETF Product Marketing, Asset Management It is an exciting time to join Northern Trust Asset Management, as we are investing to drive innovation and growth - with marketing playing a critical role. The Executive Director of ETF Product Marketing is a critical leadership position within our Product Marketing team, responsible for building and executing the marketing strategy in pursuit of growth of our ETF business, in partnership with our Global Head of ETFs and Funds. In this capacity, they will define competitive positioning and value proposition of our ETF capability and Funds, lead the development, management and execution of marketing content in support of our marketing efforts and lead product launch campaigns as we grow the ETF platform. This includes building and "feeding" always-on and point-in-time campaigns to drive product adoption and loyalty within key investor segments, and assisting with product marketing operations as needed. Overtime, this leader will manage direct reports in support of these efforts. The role will serve as a "go to" subject matter expert for ETFs within NTAM's marketing team and will partner across marketing and the rest of the organization in the execution of our strategy. The role will require strong leadership and collaboration within the broader NTAM organization -Marketing Centers of Excellence, Investments, CPMs, Product, Distribution, Compliance, Operations, etc. - to successfully meet marketing and organizational goals. In addition, the position will partner with adjacency Northern Trust business units to advance collaboration and growth. The key responsibilities of the role include: Establish clear product marketing strategies for the ETF platform aligned with business goals and within budget Define product positioning and distill technical concepts into simple, compelling messages customized by client segment (institutional, intermediary, retail). Technical and promotional writing expertise required. Lead new product launches, including, development of value proposition and strategic competitive positioning for go-to market activities and materials designed to build awareness and product adoption within sales enablement tools and website presence. Serve as SME for all marketing-related activities (advertising, campaigns, thought leadership, etc.). Participate in salesforce training in relation to use of marketing deliverables. Develop, direct and manage, as needed, product content across marketing assets (e.g., videos, articles, website, social, presentations, etc.) and assist with value-add and thought leadership content and activation of Exchange marketing opportunities (NYSE, NASDAQ, CBOE) Leverage intelligence from competitive research (peers, new entrants, category incumbents), industry partners (Cerulli, Fuse, etc.), internal SMEs, and data-driven tools (Morningstar/eVestments) to identify differentiated and viable long-term competitive advantages and positioning Ensure marketing materials meet all required regulatory obligations across all marketing constructs, distribution channels and regions Assist Marketing Services team with maintaining, updating, distributing and enhancing product-related updates as needed (e.g., recurring performance communications and product actions across digital and print) Skills/Qualifications: 15+ years of asset management product marketing experience, with ETF and B2B concentration required Strong ETF product technical knowledge and ability to translate difficult/complex investment concepts into practical, applicable content and messaging Strong communication skills (written and verbal); demonstrated ability to craft product messaging that illustrates compelling, differentiated benefits Exceptional interpersonal skills and ability to influence senior stakeholders in relation to marketing strategy and best practices. Demonstrated experience collaborating with senior stakeholders across investment, sales and product teams. Strong commercial mindset, intellectual curiosity. Deep understanding of institutional, wealth and intermediary client segments and their unique buy psychology and sales cycles. Critical thinker with superior problem-solving abilities, with the ability to lead cross-functional teams and organize people and resources to effectively drive outcomes in response to the needs of the business Demonstrated ability to multi-task, effectively managing and navigating multiple projects, stakeholders and competing objectives Strong understanding of the US and International regulatory requirements/regulations Driven, self-motivated, high-performing mindset CIMA, CFA designations a plus Working Model: Hybrid (#LI-Hybrid) We have a balanced hybrid working model to ensure you get the flexibility you need, and the successful candidate will spend their time between working in the office and working from home. Salary Range: $131,905 - 224,135 USD Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component. Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com. We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater.
Posted 30+ days ago
F
Treasury Management Product Manager, Liquidity And Escrow
First Horizon Corp.Nashville, TN
Location: Onsite in Birmingham, AL; Memphis TN, Lafayette, LA; New Orleans, LA; Dallas Texas; Miami, FL; or Dallas, TX. SUMMARY We're seeking an experienced Product Manager to join Treasury Management division, focusing on our Commercial Liquidity and Escrow solutions. This role will organize and manage the TM Commercial Liquidity / Escrow products and services. The ideal candidate will drive product strategy, enhance client experience, and accelerate product adoption while working within a dynamic team of product managers and developers. The product manager will be responsible for: Aligning solutions to meet client needs Assessing Marketplace competitiveness Pricing and profitability Growth and trend metrics Legalities, compliance and risk mitigation Product information and collateral for client facing and internal usage Training on product capabilities, features/benefits and lead identification Lead product development lifecycles to enhance or implement new solutions ESSENTIAL DUTIES AND RESPONSIBILITIES Develop a strategic vision for products and create a roadmap that speaks to a long-term vision, whilst identifying and delivering quick wins for short-term gains. Be an evangelist and advocate products across the business and build tight relationships with LOB teams to enable engagement and adoption Demonstrated sense of prioritization and execution against critical deliverables, coupled with a sense of personal ownership for key projects / issue resolution Manage each launch through the entire product development lifecycle including discovery, prioritization, design, development, user acceptance testing, pilot testing, and product ramp up. Document managed Products' key client value proposition and competitive position in marketplace. Document Bank implementation, maintenance and revenue tracking mechanism of product and update implementation forms and pricing proforma Create optimum revenue and profitability of managed products. Develop and manage product marketing collateral and materials, TM web site updates and client product demos (as appropriate). Document and report on managed products' trends in growth and revenue. Create annual product statement and rating of product in product life cycle. Relate to available industry information and compare to industry growth trends. Inform and train relationship teams regarding products capabilities, features/benefits, client usage and industry specialization, lead identification and fitment into revenue cycle. Serve as a technical Treasury Management sales resource and participate in key sales and training situations for products Prepare product development objectives and schedules for all phases of product development and introduction to market Monitor how clients utilize the managed product in various real-world installations. Share insights with TM Sales and TM Operations. Capture and illustrate the client experience to highlight its applications across different industries and for internal teams. SUPERVISORY RESPONSIBILITIES While the Treasury Management Product Manager does not have direct supervisory responsibilities, this role requires strong partnership and collaboration skills. The successful candidate will: Engage and collaborate with cross-functional teams, including Sales, Marketing, Operations, and IT, to drive product initiatives and align strategies. Act as a liaison between stakeholders to ensure seamless communication and execution of product plans. Influence and inspire internal teams by sharing insights and advocating for product vision and goals. Coordinate with external vendors and partners to enhance product offerings and customer experience QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: 5+ years of product management experience, preferably in financial services commercial deposit products / services Bachelor's degree in Business, Finance, Technology, or related field. Master's/MBA a plus. Proven experience in developing and managing commercial deposit products and services, with a strong understanding of escrow, lawyer trust, and sweep services Experience and extensive knowledge of Hogan mainframe core applications is a plus Experience managing complex products with multiple stakeholders Demonstrated ability to translate business requirements into technical specifications Strong analytical and financial modeling skills Excellence in stakeholder management and cross-functional leadership Ability to work autonomously with a balanced team approach, you don't need to wait for directions, but know when buy-in is critical Ability to work in a fast-paced environment, managing multiple products and projects simultaneously, passionate about building meaningful, intuitive products The ability to write clear, concise internal product specifications, external communications and training materials Must be analytically oriented and be able to break down complex processes and explain it in simple terms to stakeholders This candidate must have excellent oral and written communication skills The candidate must possess excellent knowledge of the Microsoft Office products to review/read/send email, create memos/letters, spreadsheets, client presentations, flow charts, etc. Must be a self-starter and be able to motivate her/his peers and influence partners in other areas to achieve common goals COMPUTER AND OFFICE EQUIPMENT SKILLS Advanced skills in Word, Excel, PowerPoint, and Outlook for creating reports, presentations, and communications. Experience with tools such as JIRA for tracking project progress and Visio (or like solution) for creating process flows or diagrams Proficiency in software like Tableau, Power BI, SQL, Oracle, or similar for analyzing data trends and generating insights. Familiarity with treasury management systems and payment platforms is preferred. CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc) Certified Treasury Professional (CTP) or similar certification is a plus About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com. Benefit Highlights Medical with wellness incentives, dental, and vision HSA with company match Maternity and parental leave Tuition reimbursement Mentor program 401(k) with 6% match More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube
Posted 3 weeks ago
Senior Director Of Product Management - Virtual Agent
GenesysNew York, NY
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Job Description We are seeking a dynamic and experienced Director of Product Management to lead our Virtual Agent strategy. This strategic role is critical in defining and shaping the future of our Virtual Agent Platform, advancing the next generation of self-service technologies for customer interaction. The ideal candidate will have a proven track record of driving product strategy, leading cross-functional teams, implementing design thinking principles, engaging directly with key customers, and delivering innovative AI-based solutions. Key Responsibilities: Lead the product vision, strategy, and execution for the Virtual Agent platform, from ideation to launch. Define and implement a forward-looking product roadmap aligned with business goals and industry trends. Champion design thinking methodologies to ensure customer-centered innovation and seamless user experiences. Oversee the development and enhancement of self-service AI technologies, including Generative AI and Large Language Models (LLMs), to meet evolving customer needs. Engage with key customers directly, focusing on: Building and maintaining lighthouse and referenceable accounts to showcase success stories and serve as a benchmark for future product iterations. Identifying and resolving adoption issues, ensuring the successful deployment and ongoing use of the Virtual Agent platform. Serving as a subject matter expert in customer briefing sessions, providing deep insight into product vision, strategy, and value proposition. Collaborate with engineering, design, marketing, and customer success teams to deliver best-in-class solutions. Lead cross-functional teams, ensuring alignment across departments to achieve product success. Engage with stakeholders at all levels to advocate for the product vision and ensure its successful integration with existing and new technologies. Continuously iterate on product design and delivery processes based on user feedback, industry trends, and business needs. Required Experience: 10+ years of product management experience in technology or software-based companies. Demonstrated success in leading the development and execution of AI-driven products or customer service solutions. Proven ability to apply design thinking to solve complex problems, with a customer-first mindset. Experience in driving product lifecycle management, from concept and ideation through market launch and ongoing improvement. Strong leadership and management experience, especially in cross-functional environments where collaboration across teams is key. Comprehensive understanding of AI technologies, including Generative AI, Large Language Models (LLMs), and their application in virtual agent and self-service platforms. Leadership & Cross-Functional Collaboration: Strong leadership skills, capable of managing teams and influencing company-wide initiatives. Extensive experience in cross-functional work, collaborating with multiple departments to drive project success. Ability to motivate and guide teams in a fast-paced environment while fostering a culture of innovation and accountability. Expertise in working with stakeholders across various functions to align on strategy and execution. Key Customer Engagement: Proactively manage lighthouse or referenceable accounts, ensuring that high-value customers can be leveraged as success stories to influence broader adoption. Identify and address any adoption challenges within customer accounts, ensuring optimal implementation and integration of the Virtual Agent platform. Act as a trusted advisor and product expert in customer briefings, articulating the product's value, roadmap, and long-term vision to key customer stakeholders and partners. AI and Emerging Technology Expertise: In-depth understanding of Generative AI and LLMs, with proven experience in developing AI-driven products using these technologies. Ability to leverage Generative AI for automating and enhancing customer service experiences. Experience working with AI platforms such as Genesys Cloud to create scalable and efficient self-service solutions. Ability to stay updated on advancements in AI and machine learning technologies and apply them to evolving product strategies. Design Thinking and Innovation: Proven experience in applying design thinking methodologies, leading product design and development based on customer needs. Strong focus on customer empathy, ensuring that all product decisions are user-centered and improve customer satisfaction. Ability to foster creativity and drive innovation through iterative design and rapid prototyping. Ideal Candidate: Strategic thinker with the ability to translate market needs and trends into innovative product solutions. Experience in leading product management for AI, virtual agents, or similar technologies. Highly collaborative, skilled in building and maintaining strong relationships across various teams and stakeholders. Excellent communication and presentation skills, capable of influencing at all levels of the organization. Comfortable working in a fast-paced, rapidly evolving industry while maintaining a focus on delivering high-impact results. Key Qualifications: Bachelor's degree in Computer Science, Business, or a related field. MBA or advanced degree preferred. Strong knowledge of AI-driven customer service platforms and virtual agent technologies. Proven leadership in guiding product development and market execution. Ability to adapt to a fast-changing environment and anticipate future market needs. Experience with cloud-based platforms and technologies like Genesys Cloud is highly desirable. Deep understanding of Generative AI technologies and LLMs and their application in improving customer interaction. What This Job Is Not: This is not a purely technical role-while an understanding of AI and cloud technologies is essential, the primary focus is on product strategy and leadership. This position is not limited to product development-it requires high-level strategy, stakeholder management, and a customer-centric mindset. It is not a siloed role-cross-functional collaboration is at the core of this position, requiring constant interaction with multiple departments. This is not a role for task managers-the ideal candidate is expected to lead, inspire, and strategically drive innovation, not just manage day-to-day tasks. #LI-Remote Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $183,250.00 - $359,650.00 Benefits: Medical, Dental, and Vision Insurance. Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments More details about our company benefits can be found at the following link: https://mygenesysbenefits.com If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com. Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
Posted 30+ days ago
C
Head Of Asset Owners Product Management
Clearwater Analytics Holdings Inc.New York, NY
Role Overview We are seeking an accomplished Product Director - Asset Owners to drive the vision, strategy, and execution of our Asset Owners-focused product portfolio. This leader will manage and mentor a team of product managers, develop compelling product roadmaps, and ensure our solutions meet the evolving needs of Asset Owners clients and prospects. The ideal candidate brings deep expertise in the Asset Owners industry, a proven track record in product leadership, and a passion for building market-leading technology solutions. Key Responsibilities Product Vision & Strategy: Define and communicate a clear product vision and strategy for Asset Owners market solutions, aligned with Clearwater's business objectives and client needs Roadmap Development: Build, prioritize, and maintain detailed product roadmaps dedicated to Asset Owners clients and prospects, balancing short-term deliverables with long-term innovation Team Leadership: Lead, mentor, and develop a team of product managers, fostering a collaborative, high-performance culture focused on customer value and business outcomes Market Expertise: Serve as the resident expert on the Asset Owners market, staying abreast of regulatory changes, competitive dynamics, and emerging trends Cross-Functional Collaboration: Partner closely with engineering, design, sales, marketing, client success, and compliance teams to deliver seamless product experiences Client Engagement: Engage directly with clients and prospects to deeply understand their workflows, pain points, and strategic priorities; translate insights into actionable product initiatives Go-to-Market: Oversee product launches, working with marketing and sales to ensure effective positioning, messaging, and adoption Performance Monitoring: Track and analyze product performance, client feedback, and market trends; iterate on product strategy and features to drive growth and satisfaction Risk & Compliance: Ensure all Asset Owners products meet regulatory requirements and internal compliance standards Qualifications Bachelor's or advanced degree in business, finance, technology, or a related field. 10+ years of product management experience, with at least 5 years in a leadership role overseeing product managers. Deep expertise in the intersection of Asset Owners and investment management industry, with a strong understanding of Asset Owners products, client needs, and regulatory landscape Demonstrated success building and executing product strategies and roadmaps in B2B SaaS, Asset Owners investment management, Asset Owners investment accounting environments Proven ability to lead and inspire teams, drive cross-functional alignment, and deliver results in a fast-paced environment Exceptional communication, stakeholder management, and analytical skills. Experience engaging with Asset Owners clients, gathering requirements, and translating them into successful product solutions Strong business acumen, with the ability to balance client needs, technical feasibility, and business objectives What we offer: Business casual atmosphere in a flexible working environment Team focused culture that promotes innovation and ownership Access cutting edge investment reporting technology and expertise RSUs as well as employee stock purchase plan and 401k with match PTO and volunteer time off to give back to the community Defined and undefined career pathways allowing you to grow your own way Work from anywhere 3 weeks out of the year Hybrid, flexible working schedules Maternity and paternity leave Salary Range $200,000- $300,000 This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). The Company reserves the right to modify this pay range at any time. For this role, benefits include: health/vision/dental insurance, 401(k), PTO, parental leave, and medical leave, STD/LTD insurance benefits. Clearwater Analytics is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class
Posted 30+ days ago
Director, Product Management
VeracodeBurlington, MA
Director, Product Management Looking for an innovative, high-growth, multi-award-winning company in one of the hottest segments of the security market? Look no further than Veracode! Veracode is a global leader in Application Risk Management for the AI era. Powered by trillions of lines of code scans and a proprietary AI-generated remediation engine, the Veracode platform is trusted by organizations worldwide to build and maintain secure software from code creation to cloud deployment. Learn more at www.veracode.com, on the Veracode blog, and on LinkedIn and Twitter. We're seeking a Director of Product Management who brings hands-on development experience to lead our Developer Experience strategy. This role requires someone who has coded in the trenches and can leverage that authentic perspective create exceptional experiences across our entire product portfolio. You'll be the connective tissue ensuring that whether someone is using our IDE plugins, CLI, APIs, web interfaces, or any other touchpoint, they have a unified, intuitive, and delightful experience. This isn't just about developer tools - it's about championing the entire user journey across Veracode's products. You'll partner closely with our Product Design team to ensure user-centric thinking drives every decision, while bringing your unique technical perspective to make our products truly resonate with developers and their teams. This is a hands-on leadership role where you'll be in the trenches. If you're looking for a role where you delegate all the 'real work,' this isn't it. We need someone who leads by doing. What you will be responsible for: Own the holistic Developer and User Experience strategy across ALL Veracode products, serving as the primary advocate for consistency and excellence in every user interaction Act as the "glue" between product teams, ensuring unified experiences whether users are developers working in their IDE or security professionals reviewing reports Personally conduct user interviews, usability sessions, and customer feedback calls Get into our products daily-test features, file bugs, and experience our tools as both a developer and product leader Roll up your sleeves to unblock teams, whether that's clarifying requirements, making quick decisions, or jumping into technical discussions Explore innovative approaches to product management, including leveraging AI where it adds value Prototype experience improvements and work directly with designers and engineers to iterate Partner closely with Product Design to champion user-centric approaches (you're not the designer, but you deeply value and advocate for great product design) Leverage your development background to anticipate developer needs, pain points, and workflows, translating them into product strategy Use cutting edge tools to analyze user feedback at scale, identify patterns, and generate actionable insights faster than traditional methods Work closely with GTM team to articulate the value of superior developer and user experience in our go-to-market strategy Build and own the product roadmap for experience improvements across our portfolio Establish and monitor KPIs for user experience, developer adoption, and satisfaction metrics to predict trends and identify early warning signals Drive adoption of modern developer workflows Collaborate with engineering, architecture, and UX Design to ensure technical feasibility while maintaining experience quality Mentor and coach Technical Product Managers on user-centric product development Required Skills: Minimum 2 years of hands-on software development experience - you must have been a practicing developer to authentically understand and advocate for developer needs Deep hands-on experience with developer tools: CLIs, IDE extensions, CI/CD systems, AI-First IDEs, and package managers (npm, pip, Maven) Understanding of developer workflows and toolchains Bachelor's degree or equivalent work experience with minimum 8 years total experience in high tech, software, or SaaS Proven track record of successfully transitioning from engineering to product management Comfortable being hands-on with our products-you should be excited to use our CLI, test our IDE plugins, and navigate our APIs yourself Track record of hands-on product leadership, not just strategic oversight Energy and enthusiasm for doing the work, not just directing it Curiosity about emerging technologies including AI/ML and how they can enhance developer experience Strong knowledge of application security and how developers interact with security tools Deep appreciation for Product Design with demonstrated ability to partner effectively with designers (not be one) Experience driving cross-product consistency and unified experiences across multiple user touchpoints Ability to think beyond individual features to the holistic user journey Experience with using data, user research, and analytics to drive experience improvements Excellent customer-facing skills with ability to engage both technical and non-technical stakeholders Experience creating and launching products with exceptional user experiences Strong strategic thinking with ability to balance user needs with business outcomes Exceptional communication skills to align diverse stakeholders around experience vision Experience in Agile development environments and modern software delivery (CI/CD, DevOps, DevSecOps) Extensive experience with Cloud Native Technologies and developer tooling ecosystems What we offer you: Outstanding Medical, Dental, and Vision Coverage to meet all your healthcare needs. Wellness benefits to help you focus on what's most important. "Take What You Need" time off policy. Extensive development and training offerings to help you grow your career at Veracode. Generous 401k match to help save for your future. Amazing community of professionals who take pride in what we do every day. Compensation Transparency In accordance with U.S. pay transparency laws, Veracode provides compensation transparency for roles based in the United States. Click here to view our compensation ranges by grade. Please note, specific compensation may be influenced by various factors including candidates experience, education, and work location. Job Grade: Director Employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Fraudulent Recruitment Alert - Be Aware and Stay Informed At Veracode, we prioritize a secure recruitment process. Unfortunately, fake recruitment and job offer scams are on the rise. They aim to deceive candidates through emails and calls to obtain sensitive information. Here's our recruitment promise to you: Comprehensive Interview Process: We never extend job offers without a comprehensive interview process involving our recruitment team and hiring managers. Offer Communications: Our job offers are not sent solely through email, and we will never ask you to pay for your own hardware. Email Verification: Recruiting emails from Veracode will always originate from an "@veracode.com" email address. If you have any doubts about the authenticity of an email, letter, or telephone communication claiming to be from Veracode, please reach out to us at careers@veracode.com before taking any further action.
Posted 2 weeks ago
Senior Director, Product Management
Brookfield Residential PropertiesCleveland, OH
Location Key Tower- 127 Public Square Business We know that a "one-size-fits-all" approach doesn't work when it comes to residential living. That's why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve. If you're ready to be a part of our team, we encourage you to apply. Job Description Product Summary The Senior Director, Product Management at Brookfield Properties Multifamily is a strategic leadership role within the IT function, responsible for driving the vision, development, and performance of critical technology products that support multifamily operations. Leading a technical team, this leader manages the full product lifecycle-from concept and pilot programs to implementation and ongoing support. The role is focused on enhancing digital experiences for residents and onsite teams, streamlining product-related processes, and delivering scalable, high-impact solutions that improve operational efficiency and user satisfaction across the portfolio. Job Function Strategy (40%) Define, own, and drive the technology product vision, strategy, and roadmap. Serve as a thought leader and advocate for digital innovation within the organization. Ensure alignment of technology product strategy and roadmaps with the company's overall strategy and goals. Responsible for product planning, release management, feature prioritization, and execution for the entire product lifecycle that support both resident and employee digital experiences. Responsible for effectively communicate organizational change to all stakeholders. Define and execute the product vision and roadmap for enterprise platforms including property management systems (e.g., Yardi), resident portals, digital leasing tools, and integrations with other ancillary systems. Team & Vendor Management (40%) Develop, grow, mentor, and direct a team of passionate product owners and product support specialists. Work closely with vendors, consultant, and suppliers to define product requirements and coordinate resources to appropriately support implementations and ongoing support. Continuous evaluation of product expenses to ensure we are maximizing the value of the solution and are maintaining their expected ROI. Develop solid working relationships with key vendors to ensure we are influencing product roadmaps that align to our strategy. Continuously assess product performance, adoption, and ROI; adjust strategies accordingly. Ensure we hold vendors and partners accountable to established Service Level Agreements (SLAs). Operational Support (20%) Research, review, and analyze the effectiveness and efficiency of existing processes and develop strategies, process improvements, and implement automation that reduce the amount of time the team spends on support. Responsible for defining, implementing, and tracking product KPIs in order to effectively manage product spend and resident/employee satisfaction aligned to value. Use data-driven decision making to identify opportunities and track product performance. Lead cross-functional technology initiatives and special projects as needed, ensuring on-time delivery, stakeholder alignment, and measurable business outcomes. Education Undergraduate (Bachelor) Degree in Computer Science, MIS, Business or Related Field Work Experience 8-10 Years of Specific Experience Required in: Product Management- Defined and executed product strategy and roadmaps Vendor Management- Led vendor selection and management processes, negotiated contracts Project Management- Managed complex projects and technology initiatives from concept through delivery, ensuring alignment with business goals and timelines. 8-10 Years of General Experience Required in: Team Management- Led team in the development, launch, and optimization of enterprise technology solutions. Budget & Contract Management- Oversaw budgets and vendor contracts to support product initiatives Please note: 10+ years of relative work experience could offset the minimum educational requirements Licenses & Certifications Certificate in discipline: Product Owner- Preferred Certificate in discipline: Scrum/Agile Methodology- Preferred Travel Travel up to 25% of the time Great Incentives! Brookfield Properties cares about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include: Full benefits package Generous paid time off 401(k) with company match Growth and advancement opportunities Lucrative referral bonus program Incredible associate rental discount if you choose to live on-site! Who wouldn't want to live at one of our beautiful properties (especially at a discounted rate)?! Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace #LI-NO1 We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted. #BPMF
Posted 4 weeks ago
S
Senior Manager, Product Management Of Samsung Health
Samsung Electronics America IncPlano, TX
Position Summary Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We've grown into one of THE most recognized global brands. We consider ourselves "relentless pioneers" that push boundaries and defy barriers. The company pushes beyond the limits of today's technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA's ENERGY STAR Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations. People | Excellence | Change | Integrity | Co-prosperity Role and Responsibilities The Experience Product (services) Management team is organized under the Senior Vice President of Service & Product Management. This team is tasked with developing and executing the go-to-market strategy for Samsung Health in the US market. This includes service planning, value proposition definition, situation analysis, creating business cases, driving go-to-market plans, service product marketing, and leading cross-functional teams to execute those plans. The Senior Manager, Product Management of Samsung Health is responsible for defining, developing, and optimizing digital health solutions for Samsung' health apps & services. This position will oversee the product lifecycle, from strategy to execution, ensuring the app enhances user experience, integrates with Samsung devices (smartwatches, smartphones), and aligns with health trends in the US market. This position requires a blend of analytical skills, strategic thinking, and organizational influence. Key success factors in this role include strong project management skills, attention to detail, statistics/finance acumen, enthusiasm, a self-starter attitude, practicality, agility, collaboration and communication. Our business is evolving-we are looking for a creative and dynamic individual to bring a fresh approach to help drive the business. The Senior Manager, Product Management of Samsung Health will report to the Director of Experience Product Management. This position will have significant interaction and work collaboratively with the business planning, marketing, retail, finance, legal, product development, customer support, HR teams, and frequently interact with Senior Leaders within and outside the organization. Role & Responsibilities Align the vision from Suwon's Samsung health team and define the launch and deployment plan for Samsung health in the US market, focusing on user engagement, wellness, and medical-grade features Identify and prioritize new and improved functionalities (i.e., fitness tracking accuracy, sleep monitoring, telehealth, AI-driven insights) Work with marketing, account teams, other subsidiaries across the US, Suwon Health team, and other partners to enhance app capabilities and services accuracy Analyze user behavior, market trends, and feedback (VOC) to optimize app & services Ensure features comply with health regulations and integrate with external platforms Own the GTM planning process by building strategy and prioritization to coordinate with marketing activities Minimum Qualifications Bachelor's degree in computer science, engineering, business, healthcare management and 8+ years of relevant experience Previous work experience in consumer technology sectors/products plus agile & cross-functional leadership Proven experience working with design, engineering, data analytics, and product development Experience with API integration and third-party health services (or other services integration experience) Analytical & problem-solving skills: ability to interpret user data & A/B testing results, and market trends to drive product decisions Preferred Qualifications 10+ years of experience with managing mobile aps, digital health platform or other services Skills and Qualifications #LI-JM1 Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/ Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/ Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here. At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities. Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.
Posted 30+ days ago
Director Of Product Management, Gemini Agentic Capabilities
DeepMindMountain View, CA
Director of Product Management, Gemini Agentic Capabilities Mountain View, California Snapshot The Gemini Agents PM lead will lead a team of PMs focused on developing Gemini's next generation of Gemini's capabilities, including pushing the frontier of agentic capabilities, improving the model's thinking abilities, and partnering with product teams across Google to develop incredible agentic experiences. targeted at developing incredible agentic experiences. This PM will drive a holistic strategy in partnership with product teams and customers to establish and deliver on Gemini's vision for its agentic era. About Us Artificial Intelligence could be one of humanity's most useful inventions. At Google DeepMind, we're a team of scientists, engineers, machine learning experts and more, working together to advance the state of the art in artificial intelligence. We use our technologies for widespread public benefit and scientific discovery, and collaborate with others on critical challenges, ensuring safety and ethics are the highest priority. The role Key responsibilities Manage a team of PMs supporting critical efforts to Gemini Agents Drive Gemini's strategy in developing capabilities for agentic applications Partner across Google and Google DeepMind team, to drive goals towards key requirements from Gemini models Partner with Gemini Research leads to define next-gen agentic capabilities, and develop novel research efforts & techniques to bring new ideas to life Support cross-functional bets including Robotics, with high-quality Gemini checkpoints About you In order to set you up for success as a Director of Product at Google DeepMind, we look for the following skills and experience: BSc or MSc in Computer Science or equivalent technical field At least 10 years of PM experience (or equivalent sets of landings) At least 3 years of management experience, including managing senior PMs In addition, the following would be an advantage: Experience managing large, complex product strategies, and multiple senior PMs Able to effectively work with senior leadership across multiple different organizations and points of view Previous experience in leading model strategy and development, and ideally 0-1 product development The US base salary range for this full-time position is between $253,000 - $379,000 + bonus + equity + benefits. Your recruiter can share more about the specific salary range for your targeted location during the hiring process. Application deadline: 12pm GMT Thursday 20th February 2025 At Google DeepMind, we value diversity of experience, knowledge, backgrounds and perspectives and harness these qualities to create extraordinary impact. We are committed to equal employment opportunity regardless of sex, race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, pregnancy, or related condition (including breastfeeding) or any other basis as protected by applicable law. If you have a disability or additional need that requires accommodation, please do not hesitate to let us know.
Posted 30+ days ago
Senior Advisor, Product Management, Voice Services
TransunionChicago, IL
TransUnion's Job Applicant Privacy Notice Personal Information We Collect Your Privacy Choices What We'll Bring: At TransUnion, we strive to build an environment where our associates are in the driver's seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day. Come be a part of our team - you'll work with great people, pioneering products cutting-edge technology, and in an environment that values and supports continued development. The Senior Advisor is responsible for Product Management of the primary TransUnion Voice Product that supports the end-to-end ordering process for Number Porting, Directory Listings, and all related ancillary processes. This role will partner and collaborate with stakeholders across Transunion Engineering teams, internal teams, customers, and prospective customers. The Product Manager will have the opportunity to lead system design that supports automation of Number Port Orders and enhances systems associated with Number Porting and Directory Listing LSR's in addition to associated ancillary processes. What You'll Bring: Proficiency with Java, Unix, SQL and R • Experience with SOAP, REST, API, XML and Web-Services Well versed in Agile methodologies Familiar with the Software development life cycle, including requirements and testing Exposure to Automation Development Prior experience supporting Customer Integration Expertise in Performance and Scalability optimization Data analysis skills and exposure Impact You'll Make: Formulate plans for new products and product improvements to enhance customer experience and increase revenue. Manage a product roadmap including feature enhancements and customer requirements from concept to deployment as well as managing priority and customer expectation. Sales support including providing marketing material and product documentation, customer-facing product reviews and demo's, budgetary and contractual pricing, contract review and ongoing customer support as required. Communicate product benefits to internal stakeholders - marketing, product support, account managers, etc. Learn and understand a customer's business problems and identify solutions for the customer to translate customer needs into product requirements. Understand the types of technical issues that can arise with the product. Suggest plans of action or work with support teams to resolve issues as they arise. Collaborate and interact across functional support team consisting of sales, marketing, BPO, product support and customer support. Lead development teams to create products/solutions and successfully deploy them into production. The application window for this job posting is estimated to close on July 23, 2025. Job postings may come down early or be extended due to business need or volume of applicants. #LI-KJ1 Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act. Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company's reputation are also essential expectations of this position. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. Benefits: TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion's Employee Resource Groups. Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans. We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Pay Scale Information : The U.S. base salary range for this position is $126,700.00 - $190,000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual's education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, fulltime non-sales positions may be eligible to participate in TransUnion's annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents. TransUnion's Internal Job Title: Sr Advisor, Product Management
Posted 30+ days ago
Product Management Associate (Fig)
Apollo Global ManagementNew York, NY
Position Overview Apollo is looking to add a member to their Product Management and Investor Relations Team focusing on Financial Institutions ("FIG"). This group covers the marketing and capital raising efforts for the firm's insurance related offerings and origination platforms, including the Apollo/Athene Dedicated Investment Program ("ADIP") Franchise, Apollo's flagship global insurance capital partnership and the largest third-party capital sidecar in the industry. The current team is relatively lean and covers a multitude of products amounting to over $70bn in AUM. FIG represents one of the fastest growing and most strategic verticals within Apollo. The responsibilities of the role will include (but are not limited to) the following: PRIMARY RESPONSIBILITES: Facilitate the creation of marketing materials and presentations Analyze large data sets to create new content and draft investor responses Maintain investment and performance data as well as investor pipeline details Respond to investor inquiries and DDQs as relevant Complete monthly and quarterly reporting requirements for various funds and accounts Draft quarterly reports and letters for investors Prepare materials for investor meetings and conferences Work closely with investment, finance, compliance and legal teams to build an in-depth understanding of the various portfolios, fund structures and investor objectives Qualifications & Experience Bachelor's degree with an excellent academic record 4-6 years' experience at an investment bank or alternative asset manager and /or investor relations experience. Financial institutions coverage experience is a plus, but not required Working knowledge of finance and credit markets Strong writing skillset, including ability to synthesize complex financial concepts Strong analytical and quantitative skills Strong team player with an entrepreneurial predisposition and excellent interpersonal skills Self-starter with a strong work ethic and a genuine willingness and desire to learn Strong project management and follow-through skills; ability to manage multiple projects Capacity to discreetly handle sensitive and confidential information Driven, strong passion for self-development Uncompromising integrity and professionalism Ability to work and communicate with a wide variety of internal and external constituents Resourceful; strong organizational skills Pay Range $150,000-$175,000 Apollo Global Management, Inc. (together with its subsidiaries and affiliates) is committed to championing opportunity. The firm and its affiliates comply with applicable discrimination and equal opportunities legislation in all of its jurisdictions and do not discriminate in employment or recruitment based on race, color, religion, gender, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or any other protected characteristic under applicable law. The contents of the qualifications and experience section of this job description are a guideline only. If an applicant can otherwise demonstrate their suitability for the role they will be considered. The base salary range for this position is listed above. This position is also eligible for a discretionary annual bonus based on personal, team, and Firm performance. Compensation ranges are based on several factors including job function, level, and geographic location. Final offer amounts are determined by multiple factors including candidate experience and expertise, and may vary from the amounts listed here.
Posted 30+ days ago
Vice President, Product Management
ModivCareDenver, CO
Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you! Modivcare is looking for an experienced Vice President - Product Management to join our team. This role is responsible for leading product innovation initiatives across multiple market segments, driving performance and growth of product solutions, and aligning cross-functional teams including Sales, Marketing, Service, and Support. The position oversees the full product lifecycle, from ideation through launch and beyond, and cultivates a culture of innovation to meet business and customer needs. This role… Focuses on innovative solution delivery for the organization. Defines and drives the business plan, short- and long-term growth strategy and positioning of the organization's products. Directs the end-to-end leadership of new and existing products from inception through all phases of the products' lifecycle. Provides strategic framework for the creation, positioning, branding, pricing and marketing of innovation opportunities. Cultivates a creative environment for the organization and disseminate innovative ideas throughout the organization. Delivers operating profit goals assigned to new product innovation. Establishes product messaging and go-to-market strategies for multiple innovative products focused on various segments. Collaborates closely with customers, sales, marketing, services, and support to drive revenue growth for the organization. Evangelizes solutions in strategic forums, industry events, and customer-facing communications. Manages the business with strong financial metrices driven goals. Influences and drives commitment for overall product portfolio strategy at all levels of the organization, including the executive board. Ensures consistency in methodology used across all product management teams. Develops the product development strategy and oversees execution of frameworks, processes and best practices across the product management team in order to drive consistency and standards. Assesses product management's operational performance, identifies improvements, and identifies levers to accelerate changes to process. Anticipates and identifies issues that inhibit adoption of best practices or realization of business growth value and provide recommendations to eliminate roadblocks and areas of opportunity. May lead projects and perform other duties as assigned. Occasional business travel may be required. Determines appropriate resourcing of staff in order to achieve goals and objectives. Builds an effective senior leadership team through mentoring and formal education that focuses on management and project management principles. Defines annual Key Performance Indicators aligned with corporate goals. Directs and mentors senior leaders on performance gaps, career development opportunities, and strategies. Directs and coaches senior leaders on all human resource related processes including onboarding, performance management, succession planning, employee relations, selection, terminations, compensation and rewards. Accountable for strategic design, execution, and collective results along with others' successful contributions. Owns attainment of high employee satisfaction and retention; lead development of program and initiatives within group to attain high employee satisfaction. Directs and influences change management initiatives to drive improvements and efficiencies cross-functionally. Ability to direct and interact collaboratively and communicate effectively with external, internal customers, and stakeholders to address issues and ensure alignment across the organization to drive customer success. Prepares and manages budget as assigned; analyzes variances and initiates corrective actions to maximize operational performance. We are interested in speaking with individuals with the following… Bachelor's Degree a technical related field required, Master's Degree preferred. Fifteen (15) plus years experience product development and management, ideally within healthcare services. Ten (10) plus years leadership responsibility leading teams in product management or product marketing teams in an enterprise environment. Or equivalent combination of education and/or experience. In-depth knowledge of the industry, market trends, customer needs, and competition. Extensive understanding of product lifecycle stages, from ideation to launch and beyond. Strong grasp of financial metrics, pricing strategies, ROI analysis, and P&L management. Profound understanding of user-centered design principles and user research methodologies. Proficiency in verbal and written communication, ability to convey complex ideas, strategies, and product concepts to diverse audiences and long-term product strategies. Adeptness in analyzing complex problems and developing innovative solutions. Strong strategic planning, ability to develop actionable product roadmaps based on market insights and business objectives. Adeptness in collaborating with various departments for cohesive product delivery. Strong adaptability to changing market conditions, technologies, and customer demands. Proficiency in Microsoft suite products (Word, Excel, PowerPoint, Outlook). Salary: $202,300 - $283,200 Bonus eligible based on individual and company performance. Modivcare's positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings. We value our team members and realize the importance of benefits for you and your family. Modivcare offers a comprehensive benefits package to include the following: Medical, Dental, and Vision insurance Employer Paid Basic Life Insurance and AD&D Voluntary Life Insurance (Employee/Spouse/Child) Health Care and Dependent Care Flexible Spending Accounts Pre-Tax and Post --Tax Commuter and Parking Benefits 401(k) Retirement Savings Plan with Company Match Paid Time Off Paid Parental Leave Short-Term and Long-Term Disability Tuition Reimbursement Employee Discounts (retail, hotel, food, restaurants, car rental and much more!) Modivcare is an Equal Opportunity Employer. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at hr.recruiting@modivcare.com
Posted 30+ days ago
Senior Advisor, Product Management, Voice Services
TransunionAlpharetta, GA
TransUnion's Job Applicant Privacy Notice Personal Information We Collect Your Privacy Choices What We'll Bring: At TransUnion, we strive to build an environment where our associates are in the driver's seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day. Come be a part of our team - you'll work with great people, pioneering products cutting-edge technology, and in an environment that values and supports continued development. The Senior Advisor is responsible for Product Management of the primary TransUnion Voice Product that supports the end-to-end ordering process for Number Porting, Directory Listings, and all related ancillary processes. This role will partner and collaborate with stakeholders across Transunion Engineering teams, internal teams, customers, and prospective customers. The Product Manager will have the opportunity to lead system design that supports automation of Number Port Orders and enhances systems associated with Number Porting and Directory Listing LSR's in addition to associated ancillary processes. What You'll Bring: Proficiency with Java, Unix, SQL and R • Experience with SOAP, REST, API, XML and Web-Services Well versed in Agile methodologies Familiar with the Software development life cycle, including requirements and testing Exposure to Automation Development Prior experience supporting Customer Integration Expertise in Performance and Scalability optimization Data analysis skills and exposure Impact You'll Make: Formulate plans for new products and product improvements to enhance customer experience and increase revenue. Manage a product roadmap including feature enhancements and customer requirements from concept to deployment as well as managing priority and customer expectation. Sales support including providing marketing material and product documentation, customer-facing product reviews and demo's, budgetary and contractual pricing, contract review and ongoing customer support as required. Communicate product benefits to internal stakeholders - marketing, product support, account managers, etc. Learn and understand a customer's business problems and identify solutions for the customer to translate customer needs into product requirements. Understand the types of technical issues that can arise with the product. Suggest plans of action or work with support teams to resolve issues as they arise. Collaborate and interact across functional support team consisting of sales, marketing, BPO, product support and customer support. Lead development teams to create products/solutions and successfully deploy them into production. The application window for this job posting is estimated to close on July 23, 2025. Job postings may come down early or be extended due to business need or volume of applicants. #LI-KJ1 Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act. Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company's reputation are also essential expectations of this position. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. Benefits: TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion's Employee Resource Groups. Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans. We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Pay Scale Information : The U.S. base salary range for this position is $126,700.00 - $190,000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual's education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, fulltime non-sales positions may be eligible to participate in TransUnion's annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents. TransUnion's Internal Job Title: Sr Advisor, Product Management
Posted 30+ days ago
C
Vice President, Product Management
Clearwater Analytics Holdings Inc.New York, NY
Role Summary: Clearwater Analytics is building the world's most comprehensive data mastering solution for private assets. We are seeking someone with deep domain expertise in asset modeling, data capture and instrument identification. We imagine someone who has spent years building enterprise data management systems for both public and private assets who has yearned to do this at scale for the entire industry. Private funds, private debt, private credit: we expect to handle every asset type that the world's largest corporations and insurance companies own, and to become the de facto standard for the finance industry. This platform will be the cornerstone of all future offerings, in reporting, risk and performance, accounting and compliance. This role will be pivotal in building the investment data platform of the future! This role demands a unique combination of financial expertise, technical understanding, and product management skills to ensure the security master system effectively supports Clearwater's data-driven initiatives and strategic goals. Responsibilities: Product Vision & Strategy: Defining the vision and strategic direction for the security master and its associated data products, aligning with overall business objectives and customer needs. Data Modeling & Requirements: Understanding complex financial data requirements, designing and maintaining data models that ensure data accuracy, consistency, and completeness. Data Quality & Data Lifecycle Management: Overseeing the entire lifecycle of the security master data, from data ingestion to data consumption, ensuring data quality, lineage tracking, and effective change management. Data Governance & Compliance: Ensuring the security master adheres to relevant regulatory requirements and industry standards, apply industry best practices for a security master that models private assets better than anything available industry-wide today, and establishing data governance policies to manage data quality, access, and security. Cross-Functional Collaboration: Working closely with other stakeholders across various departments (e.g., trading, risk, finance) to gather requirements, prioritize initiatives, and ensure successful product delivery. Roadmap & Prioritization: Developing and managing the product roadmap, prioritizing features and initiatives based on business value and customer needs, and communicating updates to relevant stakeholders. Risk Management: Identifying and mitigating potential risks associated with product development and deployment, ensuring products comply with relevant regulations, standards, and best practices. Communication & Stakeholder Management: Effectively communicating product updates, strategies, and value proposition to internal teams and external stakeholders, fostering alignment and support for product initiatives. Qualifications: Bachelor's or advanced degree in business, finance, technology, or a related field. 12+ years of product management experience, particularly with security master data, reference data, or financial modeling. Deep understanding of financial instruments, market data, and financial regulations is essential. Experience with relevant data platforms and tools, such as Bloomberg, Refinitiv, ICE, and SQL. Familiarity with data management concepts, data modeling tools and technologies, data pipelines, and database technologies. Proven ability to lead and inspire teams, drive cross-functional alignment, and deliver results in a fast-paced environment. Exceptional communication, stakeholder management, and analytical skills. Experience engaging with insurance clients, gathering requirements, and translating them into successful product solutions. Proven ability to manage demands of multiple projects in a fast-paced work environment, including ability to prioritize time efficiently and handle heavy workloads while remaining attentive to detail. Salary Range: $275,000.00 - $300,000.00 base This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). The Company reserves the right to modify this pay range at any time. For this role, benefits include: health/vision/dental insurance, 401(k), PTO, parental leave, and medical leave, STD/LTD insurance benefits. Clearwater Analytics is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class
Posted 3 weeks ago
Director, Apparel Product Line Management & Merchandising
Brooks SportsSeattle, WA
Leadership Lead, coach and grow a team of Product Line Managers and Merchandisers by developing knowledge in consumer insight and technical apparel (Performance Materials, Construction and BioMechanics). Build a culture of openness and trust with project and functional team members to help them achieve their personal best and motivate them to higher levels of achievement. Provide direction, coaching, and training for direct reports as well as other product and cross-functional teams to create and foster a consumer centric culture. Provide technical expertise on relevant areas. Co-Leads product (InLine & SMU) planning, forecasting, pricing, briefing, confirmation, presentation, in partnership with Design, Development, Business Costing, Sourcing, S&OP, Sales and Brand Marketing. Promote Brooks' Core Cultural Values: Responsible for team culture and keep a pulse on morale to proactively address any concerns. Create an organizational design to align with business strategy and conditions. Model leadership behavior across the organization. Influence Senior Leaders across the organization to take big steps forward, often into the unknown, with confidence in our ability to deliver desired product to the consumer. Drive and manage line architecture and planning Create and drive 5-year product roadmap to achieve business goals, win with consumers, expand brand reach, gain new consumers, create industry leading and innovative apparel that will create a profitable line. Oversee the maintenance and lead the evolution of our product architecture. Build comprehensive business plans for new product opportunities. Think broadly about product (the WHAT & WHO) as it relates to a consistent marketing mix (alignment and integration with the commercial "HOW" with sales, and the marketing "HOW" with the Brand.) Partner with Product Marketing in development of names, packaging, POP and any communication piece or key concept development. Ensure product lines hit revenue & margin targets Partner with Director of Development and Apparel Business Operations to ensure style, sku, margin and revenue targets are achieved to ensure a profitable business. Lead and ensure the timely execution of all major milestones within the apparel product creation calendar. Own Consumer Readiness Continuously analyze evolution of Consumers (segments, emerging groups & motivations, Athletes), Competitors, and Market Segment dynamics to identify opportunities, establish clear Product Marketing diagnosis, and build superior product positionings. Lead direction in Running Sports & trend research and vision, while integrating RunSights data. Drive and manage creations of Product Briefs (Future and In-Line) by providing Design and Development with visual and factual consumer and marketplace cues and product goals (synthesized in story telling that motivates, inspires and drives Triads in the product creation process. Assess/evaluate to confirm the propositions (Consumers, Athletes, Trade, vs. Competition) to validate the product package. Make recommendations to the Triad for product revisions as needed. Facilitate product commercial readiness in Merchandising. Build compelling storytelling about product and collections to achieve global buy-in Build storytelling for Triad at briefing stage that inspires creative solutions to come alive with new ways of making apparel (i.e., such as advances in manufacturing.) Present product stories to regional and corporate management, Brooks sales force at sales meetings, major accounts at seasonal pre-lines, trade shows, media, and consumers. Merchandising Own and execute global merchandising strategy that brings the apparel brand front and center and delivers on unit and GMROI targets. Own global product seasonal merchandising plan that supports regional business and channel needs. Includes bottom up style/color level forecast management developed through key account and channel focus. Build seasonal merchandising brief, integrating into go to market process across product, marketing, regional sales and direct businesses-head to toe storytelling, assortment planning, flow, color, SKU management. Responsible for balancing both Brand and Business by ensuring Apparel assortment and color SKU offering delivers on product goals as well as regional forecast deliverables. Partner with regional sales and demand planning to build consolidated style/color level forecasts that ladder up to overall revenue targets and alignment with inventory planning. Partner with visual, product marketing, eCommerce and stores to execute the merchandising strategy and adjust as necessary in order to ensure successful sell through. Be a critical contributor to the brand's DNA and evolution by providing feedback and creating SMU Strategies, SMU Business Plans, and SMU offerings to support our growth. Lead the Event assortment planning effort including both inline assortment and unique SMU product. Partner internally with Brand Creative, Footwear and Regional Marketing as well as CGI to build relevant race and Run Happy assortments. Lead team to drive the apparel pagination for the consumer catalog and ensure integration with footwear that leads to brand enhancing, head to toe storytelling. As the main product lead with accounts and influencers, partner closely with PR and Sales to identify critical presentation opportunities to tell our apparel brand story, influence the account buys and bring inspiration and understanding to our business. Work closely with Planning & Allocation to ensure merchandise strategies are being supported with inventory. Accountability Lead the development and management of the annual department budget. Accountable for regional product readiness that delivers regional business needs. Demonstrate extreme enterprise accountability in managing Apparel PLM and Merchandising Apply Brooks requirements around budget planning and capex documentation to garner resources necessary to evolve the team to meet business objectives. Lead the team and hold them accountable to delivering Apparel market readiness. Qualifications: Bachelor's Degree in Business. Master's degree in Business Administration preferred. 12+ years of apparel experience; Minimum 7 years' experience managing an apparel product management or creation process required. Strong business and competitive analysis training & skills. Proven ability to create and maintain analytical tools for managing product line evolution, merchandising, SKU performance, revenue and gross margin optimization. Keen attention to detail in planning, organization and execution of tasks (self and through others), while still seeing the big picture and understanding how all of the pieces fit together and affect one another. Strong presentation and communication skills. Proven ability to lead in a collaborative, team-oriented environment. Proven ability to influence, persuade and negotiate to achieve progress toward goals. Ability to anticipate how a decision made can affect our customers, our partners, our products or other departments' operations and/or morale; "connecting the dots." Results-oriented person with the ability to balance numerous tasks and utilize all available resources. Demonstrated ability to conceive/create new thinking and ideas pertaining to the consumer and the product line. A passion for the running enthusiast and active lifestyle. Compensation: The pay range for this position, based out of the Brooks Seattle HQ, is $165,928 - $265,505 per year. Base pay offered will vary depending on job-related knowledge, skills, and experience. Other: Brooks is proud to offer a robust benefits package to our employees and their families! Benefits- including medical, dental, vision, life and AD&D insurance, disability insurance, HSA and employer contribution, FSA, family & fertility assistance, 401K Savings Plan and match, employee assistance program, and transportation assistance. Paid Time Off- Brooks offers generous time off including three to five weeks of paid time off, eleven paid holidays, paid sick and parental leave. Bonus- in addition to base pay, Brooks employees may also be offered an annual bonus based on company performance. Perks- including product discounts, employee recognition, fitness discounts, volunteer and donation benefits. Location- You will spend 3 days per week in our Seattle offices, as we believe our organization flourishes when connections, collaboration, creativity, problem-solving, and celebrations happen in person. At Brooks, we celebrate diversity & equity. We are committed to creating an inclusive environment, and encourage people of all backgrounds, perspectives, experiences, and skills to apply. Brooks is proud to be an equal employment opportunity employer. All employment decisions are made without regard to race, religion, creed, color, national origin, age, sex, gender, gender identity or expression, two-spirit identity, sexual orientation, genetic information, the presence of a physical, mental, or sensory disability, marital status, pregnancy (including childbirth and related conditions), caste, citizenship or immigration status, honorably discharged veteran or military status, actual or perceived victims of domestic violence, harassment, sexual assault or stalking, HIV or Hepatitis C infection, political ideology, use of a trained service animal by a person with a disability, or on any other basis protected by federal, state, or local law, or any other non-merit based factors.
Posted 4 weeks ago
Director Product Management - Allocation & Analytics
The GapSan Francisco, CA
About Gap Inc. Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials. This simple idea-that we all deserve to belong, and on our own terms-is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to learn fast, create with audacity and lead boldly? Join our team. About the Role In this role, you will partner with business leaders and engineers to build custom software that powers our iconic brands of Gap, Old Navy, Banana Republic, and Athleta. You will help define the product roadmap by working with other product management counterparts and leaders to understand upcoming capabilities to positively impact the customer experience. What You'll Do Write robust requirements, prioritize the backlog, and work closely with the engineering teams to deliver and test quality software Develop and manage project plans and key stakeholder engagement strategy on all initiatives Build relationships with key business partners and other brand stakeholders; articulates product needs clearly and succinctly to different audiences and cross functional partners Develop in depth knowledge of industry trends and standards to introduce the continual process, tool and methodology improvements Identify, measure, and interpret results to validate product strategy; Provide research, analysis, and support for identifying, evaluating, and resolving strategic opportunities Collaborate and lead others in key initiatives and their implementation Responsible for planning, budget and end results; set policies and strategic direction for area/team Who You Are Experience in designing, developing and implementing platforms, APIs, and/or complex customer capabilities Experience working with large software engineering teams both within and outside of your domain Demonstrate technical acumen; ability to influence and debate solutions with technical team members, to understand technology solutions and potential tradeoffs and to represent technical concepts to non technical stakeholders Evaluate sometimes complex situations using multiple sources of information (internal and external sources) Able to filter, prioritize, analyze, and validate potentially complex In depth understanding of concepts and procedures within own subject area and understanding of procedures and concepts in other areas Benefits at Gap Inc. Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry.* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* Employee stock purchase plan.* Medical, dental, vision and life insurance.* See more of the benefits we offer. For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity. Salary Range: $190,200 - $251,900 USD Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
Posted 30+ days ago
A
Sr. Product Marketing Manager - Data Management
Alteryx Inc.Colorado, TX
We're looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you're a high performer who's an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. We're looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you're a high performer who's an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. Alteryx is seeking a Senior Product Marketing Manager (PMM) to lead the messaging and go-to-market efforts for Alteryx One's enterprise-grade data and information management capabilities. This role is a unique opportunity for a strategic thinker who understands the nuances of enterprise data architecture, cloud platforms, and modern IT standards. You'll work at the intersection of Product, Sales, Solutions Engineering, and Marketing to effectively communicate the value of Alteryx One's strengths in data governance, security, and platform integrations. This role requires both technical fluency and a knack for crafting messaging that resonates with IT stakeholders. Key Responsibilities: Messaging. Develop compelling, differentiated messaging that articulates the strengths of Alteryx One platform in the areas of data management, data governance, and platform integrations. Communication. Translate complex technical features into straightforward value propositions that appeal to IT audiences, emphasizing business impact. Go-to-Market Leadership. Design and execute effective launch and campaign strategies for cloud-based and hybrid solutions by collaborating with cross-functional teams. Sales Enablement. Create tools and enablement that equip sales teams to confidently address the needs of technical buyers, shorten sales cycles, and enhance win rates. Persona Insights. Act as the subject matter expert on IT personas, using these insights to shape marketing strategies and inform product development priorities. Launch Excellence. Drive strategic launch initiatives and lead release readiness for enhancements related to data security, scalability, and integrations. Customer Insights. Partner with Solutions Engineering to understand customer challenges and reflect these insights across all communications and strategies. Product Collaboration. Influence the product roadmap by working closely with Product Management, sharing market trends, customer feedback, and emerging needs. Content Development. Produce high-quality materials that support various initiatives, including field enablement, demand generation, and analyst relations. Core Qualifications: 5-8+ years of product marketing for B2B technology, focusing on data management, cloud platforms, or enterprise infrastructure. Experience with cloud data platforms like Snowflake, Databricks, and BigQuery, and how they are used in enterprise analytics ecosystems. Technical knowledge in areas such as data governance, security, integration, and data architecture. Demonstrated ability to market to IT stakeholders by addressing their specific priorities and decision-making processes. Strong collaboration skills with a history of successful partnerships across teams like Product, Sales, and Solutions Engineering. Exceptional communication skills to effectively convey technical ideas to varied audiences. Ability to create sales enablement assets that resonate with technical buyers and reinforce product credibility. Experience working in or alongside data-driven organizations with cloud, hybrid, and on-prem architectures. Demonstrated ability to conceptualize and execute GTM strategies for technical solutions. Preferred Experience: Background in companies specializing in hyperscale, data platforms, or cybersecurity and compliance. Previous roles in solution architecture, data architecture, or technical consulting. Familiarity with low-code/no-code platforms and AI-driven tools for analytics. Insight into self-service analytics and an understanding of IT perspectives on this model. Compensation: Alteryx is committed to fair, equitable, and transparent compensation. The base salary range for this role is between $140,000 - $185,000 factoring in locations such as New York, California, Texas, DC, North Carolina, and Florida. Final compensation will be determined by various factors such as your relevant work experience, education, certifications, skills, and geographic location. In addition, you may be eligible for other compensation, such as a bonus. Employees may also be eligible for a wide range of other benefits, including medical, retirement, financial, wellness, time off, employee discounts, and others. #LI-AD1 #LI-REMOTE Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we're invested in building teams with a wide variety of backgrounds, identities, and experiences. Benefits & Perks: Alteryx has amazing benefits for all Associates which can be viewed here. For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Alteryx will consider for employment qualified applicants with arrest and conviction records. This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant's capacity to serve in compliance with U.S. export controls.
Posted 30+ days ago
Senior Director, Product Management, Autodesk Assistant
Autodesk Inc.San Francisco, CA
Job Requisition ID # 25WD90025 Position Overview Autodesk is seeking a highly motivated and visionary Senior Director of Product Management within the Analytics Data leadership team. This person will drive product management strategy and alignment for our company-wide agentic AI initiative and our ML platform. A successful candidate has a strong agentic AI and ML lifecycle background, a passion for driving outcomes, the ability to work across global teams to solve highly complex business problems through technology and innovation and thrives in an employee first, customer centric culture. This role will align and standardize AI product management across Analytics Data in service of Autodesk's strategic priorities and objectives to modernize and transform how we harness the power of modern AI. In this role you lead product managers to success by connecting business objectives, platform strategy and results. You will ensure continuous improvement and a collaborative relationship with engineering across Analytics Data product management. You will establish trusted and communicative relationships with stakeholders across Autodesk and instill a culture of platform thinking and mapping outputs to outcomes. A successful candidate will not only possess the technical expertise to drive a compelling AI strategy but will also possess the business acumen and gravitas to inspire people to bring that vision to life. As this role oversees a global organization, you will work across multiple time zones and will travel up to 10% of the time for in-person meetings such as conferences, team offsites, and customer visits. This position has a preference to be hybrid to our San Francisco office or pacific time zone is preferred. Key Responsibilities Oversee a team of Product Managers that span across domains, skill levels and locations Provide thought leadership and develop Autodesk's machine learning and agentic AI product strategies in partnership with other Analytics Data leaders while emphasizing a platform mentality Represent and own an aligned Analytics Data AI portfolio and strategic roadmap Communicate the vision and roadmap with varying levels of leadership and obtain endorsement and sponsorship Establish frameworks based on ruthless prioritization and connecting roadmaps to strategy across the organization Translate market, data and AI technology trends, competitive intelligence and cross-functional input into actionable and innovative roadmap initiatives that improve AI capabilities at Autodesk Champion a metrics-driven product management culture Establish strong stakeholder relationships across Autodesk to drive continuous alignment on execution against strategy Minimum Qualifications 15+ years of product management experience, including AI product management, and extensive experience leading distributed teams in a cross functional environment Technically savvy with Agentic AI, API-first cultures, Cloud infrastructure and Machine learning workflows Experience growing organizations and standardizing product management across domains Proven track record of delivering complex solutions at scale Excellent verbal and written communications skills are a must have, as well as the ability to work effectively across internal and external organizations and virtual teams Strong leadership, problem solving, communication, and influencing skills Experience defining organization-wide product management strategy, vision and roadmaps Preferred Qualifications MBA or advanced degree in a related discipline Experience working with AWS, Snowflake, Azure, Sagemaker, Multi-agentic orchestration workflows, API ecosystems, Model development, Conversational AI with Language models, and other best of breed AI/ML offerings #LI-DN1 #LI-LD1 Learn More About Autodesk Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk - it's at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. When you're an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us! Benefits From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/ Salary transparency Salary is one part of Autodesk's competitive compensation package. For U.S.-based roles, we expect a starting base salary between $207,400 and $335,500. Offers are based on the candidate's experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package. Equal Employment Opportunity At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law. Diversity & Belonging We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site).
Posted 2 weeks ago
Director Of Product Management
Toppan MerrillSaint Paul, MN
Job Description: Toppan Merrill is a global technology leader committed to simplifying the complexity of regulatory disclosure and communications. We offer the most intuitive end-to-end SaaS platform for complex compliant content creation and enhancement of multi-stakeholder collaboration. Our industry leading technology is backed by what we are best known for: unmatched market expertise and unparalleled customer service. Toppan Merrill is a leading partner for the financial, legal, health and capital markets. We believe in high-trust collaboration and value each person's unique skills, perspectives and experiences. Our success is driven by our world-class global teams and culture. Learn more at https://www.toppanmerrill.com/careers/ . About Toppan Merrill Position Summary The Director of Product Management will lead the product management team in developing and executing the product strategy for Toppan Merrill's regulated communications portfolio. This role is crucial for driving the vision, strategy, and roadmap for our product portfolio, ensuring alignment with business goals and customer needs. The ideal candidate will have a strong background in product management, exceptional leadership skills, and a deep understanding of market trends and customer behavior. Essential Duties and Responsibilities Develop and articulate a clear product vision and strategy aligned with the company's overall goals and objectives. Leading, managing, and developing the best practices and continuous service improvements within the organization. Define product roadmaps, set priorities, and manage resources to ensure timely and successful product launches. Lead, mentor, and grow a high-performing product management team, providing guidance and support to ensure successful execution of product initiatives. Foster a collaborative environment, working closely with cross-functional teams including technology, development, marketing, sales, and service/operations. Oversee the entire product lifecycle from concept to launch, including requirements gathering, design, development, testing, and post-launch support. Ensure product features meet customer needs and market demands, while balancing technical feasibility and business constraints. Develop a deep understanding of customer needs, pain points, and preferences through direct engagement, surveys, and analysis. Translate customer feedback into actionable product improvements and enhancements. Act as the primary liaison between the product team and other departments, ensuring clear communication and alignment on product goals and initiatives. Present product plans, progress, and results to senior management and other stakeholders. Contribute to long-term strategic planning, identifying trends and emerging technologies that could influence the product strategy Create a high performing team by attracting talent as well as mentoring, coaching, and developing key talent Function as a Subject Matter Expert Manage budgets and resources effectively, ensuring alignment with business priorities and financial constraints. Minimum Education Bachelor's degree Minimum Experience 10 years Software Engineering or Product Management experience 5 years minimum management experience Proven track record of successful product launches and lifecycle management. Strong leadership, team management, and interpersonal skills. Excellent strategic thinking, problem-solving, and analytical abilities. Deep understanding of market trends, customer needs, and competitive landscape. Proficiency in product management tools and methodologies, such as Agile/Scrum. Strong communication and presentation skills. Ability to thrive in a fast-paced, dynamic environment. Passion for innovation and a customer-centric approach. We understand that your skills deserve recognition. That's why we offer a competitive base pay scale ranging from $185k - 225K annually, plus performance bonus, based on experience and expertise. We believe in compensating our dedicated team members fairly for their hard work and commitment. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location. Toppan Merrill strives to provide our employees and loved ones with competitive benefits including: Enhanced Medical, Dental, Vision and Life insurance for employees and dependents Employer Contribution to 401K Paid time off including vacation, sick, community involvement, bereavement, jury duty, and holidays. Paid parental leave Paid community involvement/volunteer days Wellness Resources and Employee Assistance Programming Toppan Merrill is an equal opportunity/affirmative action employer. Qualified individuals, including qualified women, minorities, individuals with disabilities and veterans, are encouraged to apply.
Posted 3 weeks ago
Senior Director Of Product Management - Virtual Agent 
GenesysMaryland, LA
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Job Description
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Job Description
We are seeking a dynamic and experienced Director of Product Management to lead our Virtual Agent strategy. This strategic role is critical in defining and shaping the future of our Virtual Agent Platform, advancing the next generation of self-service technologies for customer interaction. The ideal candidate will have a proven track record of driving product strategy, leading cross-functional teams, implementing design thinking principles, engaging directly with key customers, and delivering innovative AI-based solutions.
Key Responsibilities:
Lead the product vision, strategy, and execution for the Virtual Agent platform, from ideation to launch.
Define and implement a forward-looking product roadmap aligned with business goals and industry trends.
Champion design thinking methodologies to ensure customer-centered innovation and seamless user experiences.
Oversee the development and enhancement of self-service AI technologies, including Generative AI and Large Language Models (LLMs), to meet evolving customer needs.
Engage with key customers directly, focusing on:
Building and maintaining lighthouse and referenceable accounts to showcase success stories and serve as a benchmark for future product iterations.
Identifying and resolving adoption issues, ensuring the successful deployment and ongoing use of the Virtual Agent platform.
Serving as a subject matter expert in customer briefing sessions, providing deep insight into product vision, strategy, and value proposition.
Collaborate with engineering, design, marketing, and customer success teams to deliver best-in-class solutions.
Lead cross-functional teams, ensuring alignment across departments to achieve product success.
Engage with stakeholders at all levels to advocate for the product vision and ensure its successful integration with existing and new technologies.
Continuously iterate on product design and delivery processes based on user feedback, industry trends, and business needs.
Required Experience:
10+ years of product management experience in technology or software-based companies.
Demonstrated success in leading the development and execution of AI-driven products or customer service solutions.
Proven ability to apply design thinking to solve complex problems, with a customer-first mindset.
Experience in driving product lifecycle management, from concept and ideation through market launch and ongoing improvement.
Strong leadership and management experience, especially in cross-functional environments where collaboration across teams is key.
Comprehensive understanding of AI technologies, including Generative AI, Large Language Models (LLMs), and their application in virtual agent and self-service platforms.
Leadership & Cross-Functional Collaboration:
Strong leadership skills, capable of managing teams and influencing company-wide initiatives.
Extensive experience in cross-functional work, collaborating with multiple departments to drive project success.
Ability to motivate and guide teams in a fast-paced environment while fostering a culture of innovation and accountability.
Expertise in working with stakeholders across various functions to align on strategy and execution.
Key Customer Engagement:
Proactively manage lighthouse or referenceable accounts, ensuring that high-value customers can be leveraged as success stories to influence broader adoption.
Identify and address any adoption challenges within customer accounts, ensuring optimal implementation and integration of the Virtual Agent platform.
Act as a trusted advisor and product expert in customer briefings, articulating the product's value, roadmap, and long-term vision to key customer stakeholders and partners.
AI and Emerging Technology Expertise:
In-depth understanding of Generative AI and LLMs, with proven experience in developing AI-driven products using these technologies.
Ability to leverage Generative AI for automating and enhancing customer service experiences.
Experience working with AI platforms such as Genesys Cloud to create scalable and efficient self-service solutions.
Ability to stay updated on advancements in AI and machine learning technologies and apply them to evolving product strategies.
Design Thinking and Innovation:
Proven experience in applying design thinking methodologies, leading product design and development based on customer needs.
Strong focus on customer empathy, ensuring that all product decisions are user-centered and improve customer satisfaction.
Ability to foster creativity and drive innovation through iterative design and rapid prototyping.
Ideal Candidate:
Strategic thinker with the ability to translate market needs and trends into innovative product solutions.
Experience in leading product management for AI, virtual agents, or similar technologies.
Highly collaborative, skilled in building and maintaining strong relationships across various teams and stakeholders.
Excellent communication and presentation skills, capable of influencing at all levels of the organization.
Comfortable working in a fast-paced, rapidly evolving industry while maintaining a focus on delivering high-impact results.
Key Qualifications:
Bachelor's degree in Computer Science, Business, or a related field. MBA or advanced degree preferred.
Strong knowledge of AI-driven customer service platforms and virtual agent technologies.
Proven leadership in guiding product development and market execution.
Ability to adapt to a fast-changing environment and anticipate future market needs.
Experience with cloud-based platforms and technologies like Genesys Cloud is highly desirable.
Deep understanding of Generative AI technologies and LLMs and their application in improving customer interaction.
What This Job Is Not:
This is not a purely technical role-while an understanding of AI and cloud technologies is essential, the primary focus is on product strategy and leadership.
This position is not limited to product development-it requires high-level strategy, stakeholder management, and a customer-centric mindset.
It is not a siloed role-cross-functional collaboration is at the core of this position, requiring constant interaction with multiple departments.
This is not a role for task managers-the ideal candidate is expected to lead, inspire, and strategically drive innovation, not just manage day-to-day tasks.
#LI-Remote
Compensation:
This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.
$183,250.00 - $359,650.00
Benefits:
Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments
More details about our company benefits can be found at the following link: https://mygenesysbenefits.com
If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys:
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.
You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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